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The Client: Since 1954, The Client has introduced more than 2 billion consumer base worldwide. With more than 12,500 retail shops. The Client is the world's largest chain of fast food speciality shops, each serving the company's famous branded food items. Proposal: The Client is looking for 200 inbound seats to use as ORDER TAKING CENTRE. Saturation Of Seats: Order Taker: 150 Seats Supervisors: 05 Seats Q.A: 03 Seats Station Manager: 02 Seats Note: Seats are equally divided into two shifts of 12 hours each . Payout: $8/station/hour + 6.5% Per Bill. (On Total Amount+ GST) (Approximately $62K Revenue Each Month only from the billing of each station) Territory: U.S & CANADA Basic Info: What is the per hour ratio of calls? 7 What about the product training? Client will arrange it for a centre How long is the training duration? Two weeks When you want us to execute the process? As per client’s discretion What would be the payment procedure? Is it by weekly? Or weekly? Weekly What are the shift timings? 24/7 What is the bonus plan structure? Performance Base What are the Quality checks on this process? CCTV monitoring of whole 16 working hours. How many holidays? 4 per agent Portal usage and access? Client Customize CRM Kindly send your profiles, experience letters (If any in Inbound) and authenticated certificates via mail to appear for a bid. If got any query, feel free to reply via mail. firstname.lastname@example.org L'Oreal 22 pounds per hr within 5th day NDA signed. advance for 6months only and than weekly DOT required project will go live in the end of jan.2011 Upfront: $500 per seat and 8% royalty/m . (50% in advance and the remaining 50% after you get the advance payout from the client) Advance(10L after you get the advance payment for 1 time for 50 seats)