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Mah8700 Service

Mah8700 Service

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Service

This manual is to be used by qualified appliance technicians only. Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person.

27” Front Load Washer

This Base Manual covers general information. Refer to individual Technical Sheet for information on specific models. This manual includes, but is not limited to the following:

MAH8700AW*

16026126
March 2005 ©2005 Maytag Services

Important Information
Important Notices for Servicers and Consumers
Maytag will not be responsible for personal injury or property damage from improper service procedures. Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service. Products should be serviced only by a qualified service technician who is familiar with the safety procedures required in the repair and who is equipped with the proper tools, parts, testing instruments and the appropriate service information. IT IS THE TECHNICIANS RESPONSIBLITY TO REVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS.

!

WARNING

To avoid risk of severe personal injury or death, disconnect power before working/servicing on appliance to avoid electrical shock.

To locate an authorized servicer, please consult your telephone book or the dealer from whom you purchased this product. For further assistance, please contact:

Customer Service Support Center
CAIR Center Web Site Telephone Number

WWW.MAYTAG.COM ............................................. 1-800-688-9900

CAIR Center in Canada ........................................... 1-800-688-2002

Recognize Safety Symbols, Words, and Labels

! DANGER
DANGER—Immediate hazards which WILL result in severe personal injury or death.

! !

WARNING

WARNING—Hazards or unsafe practices which COULD result in severe personal injury or death.

CAUTION

CAUTION—Hazards or unsafe practices which COULD result in minor personal injury, product or property damage.

2

16026126 Rev. 0

©2005 Maytag Services

Important Information .................................................... 2 Important Safety Information ......................................... 4 General Information Model Identification .................................................... 8 Serial Label Location ................................................. 8 Model Nomenclature .................................................. 9 Troubleshooting Troubleshooting General Symptoms ......................... 10 Component Testing Information Component Testing Information ................................. 21 Disassembly Procedures Top Removal ............................................................. 26 Water Level Sensor .................................................. 26 Reactor Removal ...................................................... 27 EMI Filter .................................................................. 27 Water Valve Removal ................................................ 28 Dispenser Removal ................................................... 28 Console Removal ...................................................... 29 Door Removal ........................................................... 29 Front Panel Removal ................................................. 31 Boot Removal ........................................................... 32 Heater Removal ......................................................... 32 Motor Removal .......................................................... 33 Drain Pump Removal ................................................. 35 Outer Tub/Spinner Removal ...................................... 36 Appendix A Installation Instructions ............................................. 41 Appendix B Use And Care ........................................................... 49

©2005 Maytag Services

16026126 Rev. 0

3

maintain. clothes which have traces of any flammable substances such as vegetable oil. • Install the washer according to the Installation Instructions. distributor.Important Safety Information To reduce the risk of fire. or other flammable or explosive substances as they give off vapors that could ignite or explode. do not smoke or use an open flame during this time. • • • • • • • • • • • NOTE: The Warnings and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. • Do not reach into the washer if the wash tub is moving. This is a safety rule for all appliances. thinner. • Under certain conditions. • Do not install or store the washer where it will be exposed to water and/or weather. or attempt any servicing unless specifically recommended in the User-Maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out. • Always disconnect the washer from electrical supply before attempting any service. etc. tumble. must not be put into the washer. Keep your washer in good condition. washed in. dry-cleaning solvents. Always contact your dealer. do not use an extension cord or an adapter to connect the washer to the electrical power source. Do not attempt to bypass the loading lid switch by permitting the washer to operate with the loading lid open. caution and care must be exercised when installing. • Do not wash articles that have been previously cleaned in. hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Rev. These substances give off vapors that could ignite or explode. The gas is flammable. Never operate the washer with any guards and/or panels removed. If this occurs. 0 ©2005Maytag Services . flammable chemicals. Common sense. Hydrogen gas is explosive. or spin. This will release any accumulated hydrogen gas. Always follow the fabric care instructions supplied by the garment manufacturer. Be sure water connections have a shut-off valve and that fill hose connections are tight. electrical power and grounding must comply with local codes and be made by licensed personnel 4 16026126 • when required. • Do not repair or replace any part of the washer. Failure to install. cooking oil. follow these basic precautions: • Read all instructions before using the washer. not the cord. • Use your washer only for its intended purpose. washing clothes. machine oil. or other flammable or explosive substances to the wash water. have your washer checked by a qualified service person. or anything containing wax or chemicals such as in mops and cleaning cloths. maintaining. Always read and follow manufacturer’s instructions on packages of laundry and cleaning aids. These flammable substances may cause the fabric to catch on fire by itself. Disconnect the power cord by grasping the plug. Replace worn power cords and/or loose plugs. turn on all hot water faucets and let the water flow from each for several minutes. before using a washing machine or combination washer-dryer. keep them out of the reach of children at all times (preferably in a locked cabinet). If the hot water system has not been used for such a period. or spotted with gasoline. Close supervision of children is necessary when the washer is used near children. • Before the washer is removed from service or discarded. Do not do it yourself unless you know how! To reduce the risk of fire. • Do not tamper with the controls. • Do not add gasoline. Loading lid must be closed any time the washer is in operational fill. drain. electric shock. All connections for water. Do not bypass any safety devices. dry-cleaning solvents. • Refer to the Grounding Instructions in the Installation Manual for the proper grounding of the washer. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product. soaked in. • Do not allow children to play on or in the washer. and/or operate this washer according to the manufacturer’s instructions may result in conditions which can produce bodily injury and/or property damage. remove the lid to the washing compartment. • To reduce the risk of an electric shock or fire. serious injury or death to persons when using your washer. Close the shut-off valves at the end of each wash day. Do not operate the washer with missing or broken parts. or operating the washer. To reduce the risk of poisoning or chemical burns. Heed all warnings or precautions. Bumping or dropping the washer can damage safety features. service agent or the manufacturer about any problems or conditions you do not understand.

0 5 . or the Canadian Electrical Code. Standard accepted color coding for ground wires is green or green with a yellow stripe. before attempting any procedures described in the manual. and mechanical systems. To reduce the risk of fire. DO NOT have a fuse in the neutral or ground circuit. • • Ground L1 • • • Neutral Neutral side 115±12 V. Failure to understand and comply with safety information may result in severe personal injury or death. 0 V. ©2005Maytag Services 16026126 Rev. If plug does not fit electrical outlet. a ground wire reduces the risk of electric shock by providing an escape wire for the electric current. DO NOT ground to cold water pipe if pipe is interrupted by plastic. disassembly. Related Publications This is a base service manual. troubleshooting. Ground appliance properly.A. To avoid risk of personal injury or death due to electrical shock: • • • • • • Observe all local codes and ordinances. This information was written for those who do not understand grounding and polarization of a wall outlet.1. Electrical Service Information Proper Grounding and Polarization of 120 Volts Wall Outlets For the safety of our customers and the Service Technician ALL appliances have a three–prong power cord and MUST be connected to a properly polarized AND grounded wall outlet. words and labels used in this manual. A fuse in the neutral or ground circuit could result in an electrical shock. It is intended for use by authorized technicians who troubleshoot and repair these units. have proper outlet installed by qualified electrician.C. nonmetallic gaskets. Grounding wires and wires colored like grounding wires are NOT to be used as current carrying conductors. serious injury or death.A. make sure you read and understand the descriptions and meaning of various safety symbols. A 120 volt wall outlet must always be wired as shown below.Important Safety Information To avoid personal injury or death from improper servicing. It is intended to be used in conjunction with the Parts Manual and Technical Sheet covering the specific model being serviced. electric shock. Round grounding prong 115±12 V. and such local regulations as might apply. or other insulating (nonconducting) materials. all wiring and grounding must conform with the latest edition of the National Electric Code. About Ground Wires In the event of an electrical short circuit. covering a range of similar models. CSA C22. and repair of the Compact washer. DO NOT ground to gas line. DO NOT use an adapter plug with this appliance. General Information This Service Manual describes the operation. DO NOT modify plug on power cord. and understand the terminology used to describe and discuss them. It is the customer’s responsibility to have the wiring and fuses checked by a qualified electrician to make sure your home has adequate electrical power to operate the washer. Check with a qualified electrician if you are not sure this appliance is properly grounded.A.C. Disconnect electrical power to unit before servicing. DO NOT pinch power cord. DO NOT use an extension cord with this appliance. ANSI/ NFPA 70. NOTE: It is assumed that users of this manual are familiar with the use of tools and equipment used to troubleshoot and repair electrical.C.

Consult a qualified electrician or technician if grounding instructions are not completely understood. 0 ©2005Maytag Services . Mispolarized–The outlet is incorrectly wired so that the larger slot is at line voltage and the smaller slot is neutral. Ungrounded–The round hole connection is not complete to earth ground and/or the main power panel. If the product power cord is too short. This unit should be plugged into a separate 60 hertz circuit with the electrical rating as shown in the appropriate drawing. 6 16026126 Rev. The plug must be plugged into an outlet that is properly installed and grounded. • To avoid the risk of electrical shock or death. Do not use an extension cord. Grounded–This means the round hole connection is connected to earth ground through a connection to the main power panel. • Do not remove grounding prong when installing grounded appliance in a home that does not have three wire grounding receptacle. This unit is equipped with a cord having a grounding wire with a grounding plug. this equipment must be grounded. have a qualified electrician install a three-slot receptacle. This equipment MUST be grounded. Under no condition is grounding prong to be cut off or removed. do not alter the plug. or if doubt exists as to whether the equipment is properly grounded. Models operate with a supply voltage of 120 Volts. Grounding Instructions • To avoid the risk of electrical shock or death. It is the personal responsibility of the consumer to contact a qualified electrician and have properly grounded three prong wall receptacle installed in accordance with appropriate electrical codes. grounding reduces the risk of electric shock by providing an escape wire for the electric current. In the event of an electrical short circuit.Important Safety Information Explanation Polarization–This means that the larger slot must be neutral and the small slot must be at line voltage.

0 7 .Important Safety Information ©2005Maytag Services 16026126 Rev.

General Information Model Identification Complete registration card and promptly return.maytag.com.maytag.maytag.maytag.com. If registration card is missing: • For Maytag product call 1-800-688-9900 or visit the Web Site at www. • Dependability PlusTM Extended Service Plan is specially designed to supplement Maytag’s strong warranty. and travel charges. Call 1-800-925-2020 for information. When contacting provide product information located on rating label. Serial Label is locatedon the back of the unit and the front behind the door.maytag.com. 8 16026126 Rev. labor. To order accessories for your product call: • For Maytag product call 1-800-462-9824 or visit the Web Site at www. Record the following: Model Number: ___________________ Manufacturing Number: ___________________ Serial or S/N Number: ___________________ Date of purchase: ___________________ Dealer’s name and address: ___________________ Service Keep a copy of sales receipt for future reference or in case warranty service is required. • For product in Canada call 1-866-587-2002 or visit the Web Site at www. To locate an authorized technician: • For Maytag call 1-800-462-9824 or visit the Web Site at www. 0 ©2005Maytag Services .com • For product in Canada call 1-866-587-2002 or visit the Web Site at www.com. We also recommend contacting an authorized technician. if service is required after warranty expires. Extended Service Plan We offer long-term service protection for this new washer. This plan covers parts.com. • For product in Canada call 1-866-587-2002 or visit the Web Site at www.maytag. Parts and Accessories Purchase replacement parts and accessories over the phone. Warranty service must be performed by an authorized technician.

Trouble Shooting and Diagnostic Guide is located behind the unit taped to the back.General Information Washer Nomenclature M A H 9 7 0 0 A Y W Color Brand M= Maytag W M White Platinum Product Type AH= Automatic Horizontal W Y Z Y Listing 120V-60hz 240V-60hz Canada 240V-60hz 220-240 V / 50-60 Hz Feature Content 9700 Feature Package Marketing Code This identifies which version of production the unit is. ©2005Maytag Services 16026126 Rev. 0 9 .

CN6 for good connections. make sure that the tumbler is empty. if necessary. • Check the line filter connection terminals for good connections. • Perform Board Output Test or Quick Spin Test. • Faulty motor. • Faulty Main Control Board. disconnect power to unit before servicing. • Check for restricted drain system. • Check for low water pressure.4 of CN10. Pressure Switch. • Check motor windings resistance. CN9 pins 1 &3 = 11. make sure that the tumbler is empty. see Will Not Drain. Variations may occur due to usage in the home at the time machine is used. Wait briefly for machine to start. If rag becomes wet. Pins 2 & 3 = 11. and motor. • Use high efficiency or low sudsing detergent specially formulated for front load washers. • Check for possible kinked dispenser to outer tub hose. • Reduce detergent amount for that specific load size and soil level. check unbalanced load scenario. Be sure the standpipe is capable of accepting the incoming flow of water from the washer. • Check for clogged inlet screens. • Check resistance of Water Valve coils. personal injury or death. (Before test. • Check water supply is working. Leaking • Check dispenser hose to outer tub for obstructions or restrictions. • Check electrical circuit and connections at the Water Valve. or Quick Spin Test (Before test.) • Check for loose connections at Machine Control Board. • Make sure inlet hose connections are not leaking. See Will Not Drain and Will Not Spin. • Perform Board Output Test. • Check internal hose connections (fill. Check for rubber gasket damage due to over-tightening of faucet couplers. • Check the machine control board terminal connections CN5.) If it doesn’t tumble after the test above. Tub Full of Suds • Check for restricted drain system. • Close door and push the control knob to start the clothes washer. • Perform Board Output Test. • Push the control knob to start the clothes washer.3. • Check for loose wire connections at Control Board and pump. • Check for frozen pipes and hoses. dispenser hoses & clamps). Will Not Start • Plug cord into live electrical outlet. Pressure Switch. Check Pin #1 of CN5 and Pin # 1. Towel loads have a minimal amount of soil present and typically 10 2 16026126 Rev. 0 ©2005 Maytag Services . Tach Harness and Motor Control. CN9 pins 1 &3 = 11. • Check standpipe for leak. • Check for loose connections at Machine Control Board. (Normal 1. leak is fault of home plumbing. No Tumble • Start normal cycle with an empty machine and allow a fill to check tumble. • Replace console control board if necessary.6 ohms ±7% • Check belt. • Check to see if the washer is in a pause or soak period in the cycle. (Refer to the component Testing procedure). See Technical Data Sheet taped to rear panel. CN3. Pins 2 & 3 = 11. reposition and reinstall. • Make sure end of drain hose is correctly inserted and secured to drain standpipe.6ohms ±7%. Pins 1 & 2 = 11.6 ohms ±7% No Water Fill • Test water fill.18Kohms. • Check for loose connections at the Pressure Switch or on the Machine Control Board. Will Not Spin • Check to make sure the door is fully closed. Perform Board Output Test. • Check rubber boot. Motor.Troubleshooting Procedures ! WARNING To avoid risk of electrical shock.2. • Check for water left inside the washer. • Check fuse or reset circuit breaker. • Check to make sure water supply is turned on fully. cold. Place washer into Service Mode and check for diagnostic codes. and Pressure Switch. • Check water valve electrical connections are good. Pins 1 & 2 = 11.6ohms ±7%. Tach Harness and Motor Control. • Visually check hot. Motor. May be dependent on pressure entering home. • Check belt. bleach and softener separately for fill. Remove. unless testing requires power. If present. drain systems. • Check for kinks in inlet hoses. Hot water pressurization may force door open. Check resistance of water valve coils. Check for proper voltage.6ohms ±7%. Main Control Board. Wrap a dry rag around the standpipe opening. (Refer to the component testing procedure) • Check motor windings resistance.6ohms ±7%.

Check to see if belt is off motor and pulley. • Too Hot/Too Cold: This washer uses a reduced amount of water. (Refer to the Component Testing procedure. Main Control Board and Door Lock Switch should be checked. • Disconnect inlet hoses from the Water Valve and clean the valve screens of any debris. Check door lock system. Check the temperature inside the drum is higher than 50°C/122°F. • Place washer into Service Mode and check for diagnostic codes 4. • See Will Not Spin. Perform Board Output Test.2 ±7% ohms) • Check that the machine control correctly senses the water level in the washer. unless testing requires power. disconnect power to unit before servicing. change door Lock switch. Add additional towels.) • Check electrical connections at lock switch assembly and machine control board (CN5 and CN9). • Go to Board Output Test and perform Pump Out Test. Reduce amount of detergent usage. • Perform Board Output Test.Troubleshooting Procedures ! create more suds. • Check tub to pump hose for twist in hose. If normal. See Board Input Test. which may keep it from unlocking. Check the output voltage of Door Lock Coil. • Make sure water heater is set to deliver a minimum of 120°F (49°C) hot water at the tap. • Excessive suds may have been present. • • Will Not Lock • Door not all the way closed or not properly aligned. Press power Off Key to turn off the washer and unplug and reconnect washer. • Drain manually by removing drain hose clamp. • Check for water remaining in the drum. Should see 110-120VAC.. If not normal. change Main Control Board. Opening door will result in water draining from door opening. Will Not Unlock • Push door closed to make sure nothing from inside is pressing against it.) To avoid risk of electrical shock. • Low Spin Speed or Drain Only was selected. the water line may need to be purged prior to starting wash cycle.).) Perform Board Output Test. • Check pump motor winding resistance. • Door locked from water level too high. Run the clothes washer through another complete cycle using the coldest water. • • WARNING assembly and Machine Control Board (CN10). • Check for 120 VAC at the pump when a spin cycle is selected. Possible laundry load is too large to close door. while the control board meters the incoming flow to regulate the actual temperature of the water in the tub. • In cold climates check for frozen drain hose. 0 11 . This may appear to be significantly warmer/cooler than expected. • If the water heater is located a long distance from washer. • Make sure the temperature selection is correct. (14. Check the output voltage of Door Lock Coil If 120V present change door Lock switch .(Refer to the component testing procedure). Check door lock system.18 & 22. • Check electrical connections at lock switch Will Not Drain • Check for restricted drain system. (Refer to the component Testing procedure. Wet Clothes • Very small clothes loads can cause unbalanced loads. • Check the Machine Control Board connections at CN10 (Pin 6) for the pump. If not present. Wrong Water Temperature • Check that both faucets are turned on fully.18 & 22. If there is no problem with temperature. If water is present inside drum. (Refer to the component Testing procedure. tablespoon of salt and no detergent. (Refer to the Component Testing procedure. • Display shows LO. ©2005 Maytag Services 16026126 Rev. if LO is displayed. due to not using High-Efficiency detergent. personal injury or death. • Place washer into Service Mode and check for diagnostic codes 4. check wiring of Main Control Board and Door Lock Switch. change Main Control Board. Also check water heater capacity and recovery rate. refer to “Will not drain”. Press any key to turn on the washer. Check door lock system for loose connections.

Clean floor and bottom side of washer feet. Continuous fill of 12minutes. removable Cup.Troubleshooting Procedures ! Noisy and/or Vibration/Walking • • • • • WARNING Description Generates Diagnostic code 2 To avoid risk of electrical shock. The door has not been opened after two complete wash cycles. Never exceeded 400rpm due to an unbalanced load. personal injury or death. Remove and wash Dispenser Tray. add a few towels to balance the clothes load better. Description Generates LED Diagnostic Display code The water level fails to drop below the Low Water level reset within 15 minutes. Door failed to lock after3 attempts. Option and Function buttons respond differently according to each cycle. Press Power Off and make new cycle selections. Detected a key pressed more than 30seconds. Check and determine all four of the shipping bolts and spacers have been fully removed from the rear panel of the washer. Refer to the back of machine and Installation Instruction. A fault is detected in the water level sensor. Check clearance. Level washer. Check for proper load size and distribution. To disable feature press and hold Wash/Rinse Temp and Spin Speed simultaneously until a beep is heard. disconnect power to unit before servicing. Data (frequency) shows the water level is at or above the overflow level. only the Power Off button will function. do not drag. before a spin begins. Check the tightness of the rear pulley bolt. Tighten if necessary. Door switch was not seen open since the last two final spins. Open door lock switch with motor running. When display shows "End". 3 4 8 Rubber Feet Leaving Marks on Floor • • • • • • • Use a pencil eraser to remove mark. see table below. E2 Buttons do not Respond 15 dc 10 • Consumer Information Codes If the consumer observes codes on display. Total fill of 14minutes. the key will be assumed to be stuck. Child Lock feature has been selected. 0 ©2005 Maytag Services . and Rinse Cap. Check if the washer was properly leveled and the locking nuts are securely tightened up against the base frame of the washer. unless testing requires power. LED Display LO nF FL LE Door failed to unlock after 3 attempts. OE E Additive Cups Full of Water Small amount of water in bottom of additive cups is normal. Door switch is read as open and the door locked switch is read as locked. od 17 dL 1 dS 18 nd 22 12 16026126 Rev. If clothes load is too small. Walk washer into location. Water sensor level fault.

Access Service Tests and Diagnostic Features while in Service Mode. the technician can cancel the current cycle. Heater Relay failure.e. Hall Sensor fault) System Relay failure. The present state of the machine will not be changed (i.. NOTE: The washer must be on before Service Mode can be entered. Press Temperature during cycle to advance. Visual check shows motor is not moving. Service Mode can be entered in the middle of any wash cycle without interrupting the cycle. Voltage for motor control bus is over specified limit.Troubleshooting Procedures ! WARNING To avoid risk of electrical shock. Description Generates Diagnostic code 25 Rinse keys for three seconds or until the control beeps. Pressing the Rotary Selector knob while running a test will pause the individual test. Enter / Exit Service Mode To enter Service Mode press the Chime and Extra Hold Quick Spin Step (holds predefined RPM) Fast TimeDown / Advance to Next Step Quick Service Cycle Press Rotary Selector (during test) Press Temperature to start test. tE 29 E3 2E Sr Hr 34 36 3E 3E 2E 2E 92 Service Mode Service Mode enables service personnel to verify the operation of the washing machine and diagnose problems. Test or Display Press LED to Press LED to Start Cancel Quick Spin Test 91 Press Delay Start and Rinse&Spin Press Delay start and Rinse&Spin Press Off (exits Service Mode) Press Rotary Selector (cancels hold & resumes next step) Press Power Off LED Display bE Motor tach signal exists without motor running. (Locked. personal injury or death. Abnormal high/low temp or ohm resistance seen. Voltage for motor control bus is under specified limit. start a variety of special service tests and view diagnostic displays. Press Temperature and Soil Level Press Off (also exits Service Mode) 2 ©2005 Maytag Services 1 16026126 Rev. To exit: 1) Press Chime and Extra Rinse keys for 3 seconds again. while remaining in Service Mode. Machine control is attempting to drive the motor but is not seeing any tach response. the current cycle in progress will not be interrupted and only the display will change). It will continue to display the condition of the door lock. While in Service Mode. unless testing requires power. Over Current is detected. The following table summarizes special tests and features available in Service Mode. or 2) press Off. The motor speed will be displayed when started (motor not running display will be 0). All LED’s will be turned off except the “Door Lock” LED. or 3) unplug the machine. along with methods of activation and cancellation. disconnect power to unit before servicing. set a continuous running mode. 0 13 . Motor won't turn.

while diagnostic code is displayed Press Delay and Chime together while displaying diagnostic codes Press Rinse&Spin again N/A Release Rotary Selector (returns to diagnostic code display) 14 16026126 Rev. Hold Quick Spin Step If the Rotary Selector key is pressed during the Quick Spin test. or Rinse). the LED’s around it will be toggled. at the beginning of a fill session. Press Spin Only Press Spin Speed WARNING Test or Display To avoid risk of electrical shock. As the program is advanced it will index as follows: The end of each fill (the same as the beginning of a tumble session for Wash. the7segment LED’s toggle. unless testing requires power. personal injury or death. at the beginning of a spin session (at this position. check the water level. Fast Time Down Test While any test or cycle is running in Service Mode. drain first before entering the spin function).Troubleshooting Procedures ! Test or Display Press LED to Start Hold Quick Service Cycle Step Press Rinse&Spin and Spin Only together Press Delay for 3 seconds (then individual buttons to test) Rotate Cycle Selector clockwise. the machine will hold at the next highest index speed for up to 10 minutes. Press 2 times for displays with only 2 character positions. at the beginning of a drain session. for Diagnostic Code Clear All Diagnostic Codes Rotate Cycle Selector either direction Press and hold Rotary Selector. Cycle stages are located at key locations in the machine operation. Press LED to Cancel Press Rinse&Spin and Spin Only to resume Press Off twice after starting test Display Software Version Press LED to Start Press Soil Level. all of the LED’s around the Rotary Cycle Selector will be toggled. pressing the Temperature key will advance the program to the next cycle stage. At the end of 10 minutes. To cancel the Hold and allow the Spin Test to continue. press the Delay and Rinse&Spin keys. at the beginning of IN Board Input Test Press Spin Only Press Off Board Output Test / System Check Press Rinse& Spin – displays “d” Diagnostic Code Display (Initial) All Diagnostic Codes Cycle Count No. Press Chime Press LED to Cancel Press Soil Level a 3rd time Cycle Count LED/Switch Test Quick Spin Test While in Service Mode. the machine will resume and finish the Quick Spin test. • stay at maximum spin speed for 2 minutes and stop Quick Spin Test. 0 ©2005 Maytag Services . disconnect power to unit before servicing. Rotate counterclockwis e. if over reset level. Quick Spin test steps are as follows: • Start spinning and after reaching a maximum spin speed. press Delay and Rinse&Spin keys to start a Quick Spin Test. Press Rotary Cycle Selector.

and Rinses). or set of LED’s. Advance the washer to Selector Knob 1 position counterclockwise next step if water is not connected to Start Pause Press once machine. Selector Knob Press once 6. Turn on Cold valves until the control detects Chime Press 3 times proper water level. tumble at 45 rpm for 5 Soil Level Press 4 times seconds in a counterclockwise direction. Machine Power Off Press once will achieve maximum speed using the safest. personal injury or death. After water Spin Only Press once height is achieved. the door position will be Service Cycle. “LO” if locked. Cold water for 5 seconds and then turn off. and continue blinking until the quick service check respective function.(Display shows The “SC” in the display will blink as an indication of in). pad must be pressed twice within 30 seconds to 2. Board Input Test 7. “ 1” if above ©2005 Maytag Services 16026126 Rev. During this time. Spin Speed Press 5 times pause for 2 seconds. If display must be pressed within 5 minutes for this test to pass. turn on heater for first 5 seconds of Selector Knob Rotate 1 full revolution clockwise this tumble pattern. Continue pattern until Temperature Press 5 times the water level is detected. at the beginning of Fabric Softener fill. will exit without any display. Delay Start Press once 5. tumble at Extra Rinse Press once 45 rpm for 5seconds in a clockwise direction. All keys (including the OFF button) This will be a quick check of all systems. cancel this test. the Lock position will be displayed: and Chime are pressed again. and every 3 minutes during the tumble sessions (Wash. “CL” if closed. fastest method. All the LED’s can be toggled or slewed by pressing the key associated with the LED Temperature and Soil Level key for 3seconds will start a Quick Service Cycle.While in Service Mode follow chart to failure. Pressing the Spin Only key again cancels the test. 3. key press. Pressing the Rinse&Spin • When the “Rotary Cycle Selector” is set to and Spin Only keys will suspend the machine at the “Normal” and the “Rotary Cycle Selector” is current step for up to 10 minutes or until Delay Start pressed. Drain and spin to maximum speed. Dispenser softener using cold water and Switch Action bleach water for 5 seconds and then turn off. Hot water for 5 seconds and then turn off. advance to the next step. The keys have been pressed and the test is completed. cycle test has reached the end. pressing the LED/Switch check. Bleach fill. • When the “Rotary Cycle Selector” is set to “Whites ”and the “Rotary Cycle Selector” is pressed. unless testing requires power. on and off while the system is suspended or on hold. “Super Wash” and the “Rotary Cycle but will not necessarily stop the test.Troubleshooting Procedures ! WARNING To avoid risk of electrical shock. Minimum time for Rinse&Spin Press once this segment to be 5 seconds. pressing the Spin during the test. pressing the Spin Speed key will displayed: “OP” if open. press the Delay key to start a While in Service Mode. The Power Off switch 1. Bleach valve for 5 seconds and then turn off. IN normal Service Mode at the end of the 10 This test turns on a specified output after a second period. 4. All LED’s should flash “UL” if unlocked. If the washer is Extended Spin Press once equipped. Washer will return to the Only key will begin the Board Input Test. LED/Switch Test Quick Service Cycle While in Service Mode. Display a “PA” (Passed) continuously for 5 seconds I no diagnostic codes were logged While in Service Mode. disconnect power to unit before servicing. Any diagnostic code • When the “Rotary Cycle Selector” is set to logged during this test will result in failure of the test. pause for 2seconds. 0 15 . following steps are performed: Display shows Following 20seconds of inactivity at any point. shows od then open and close door. Pressing “PA” will be displayed for five (5) seconds once all Spin Speed will advance to the next cycle. continue tumble pattern Prewash Press once for another 14 seconds. During the Quick Selector” is pressed. the High water level will be – – displayed: “ 0” if below level. this test “SC”.

16 16026126 Rev. the load has begun tumbling or the lower speed has resulted in an acceptable amount of balance). Press Rotary Selector Knob. The High water level is defined as the over flow water level. Press Rotary Selector Knob. Function Low water level Display “_0” if below level. All outputs will be turned off after five (5) minutes of inactivity. When the “Delay” switch pad is pressed. personal injury or death. Rotary cycle selector set to Delicates. When the “Rotary Cycle Selector” is set to “Hand Wash” and the “Rotary Cycle Selector” is pressed. “UC” will once again be displayed. Press Delay switch pad. Press above level. This output will remain on until the “Rotary Cycle Selector” button is. the water temperature will be displayed in Degrees F. “UO” if unbalanced. e. Medium Rotary cycle “—0” if below water level selector set to level. While in Service Mode follow to check respective function. “U0” will be displayed during the time when the machine is correcting for the unbalance. “—1” if Wrinkle Control. level. Press Rotary Selector Knob. slowing down to redistribute the load or to get to a lower spin speed. the hot water valve will be turned on. “-1” if above level. Rotary cycle selector set to Hand Wash. “ 1” if Whites. “_1” if above level. the water temperature will be displayed in degrees C (Celsius). Press Rotary Selector Knob. Board Output Test While in Service Mode. “UC” Balanced “UO” Unbalanced Degrees F Degrees C To avoid risk of electrical shock. • When the “Rotary Cycle Selector” is set to “Normal” and the “Rotary Cycle Selector” button is pressed. Rotary Selector Knob. the Main relay will be toggled (either from “on” to “off” or from“ off” to “on”). When the “Rotary Cycle Selector” is set to “Wrinkle Control” and the “Rotary Cycle Selector” is pressed. When the “Rotary Cycle Selector” is set to “Colors” and the “Rotary Cycle Selector” is pressed. • When the “Rotary Cycle Selector” is set to “Wrinkle Control” and the “Rotary Cycle Selector” button is pressed. Selection Function Display Rotary cycle Door position “OP” or “CL” selector set to Super Wash. The control will not allow the machine to fill past the High water level. Tub balance • Water temperature Water temperature • • • While in Service Mode follow chart to check respective function. The Low water level is defined as the reset water level. pressing the Spin Speed key will begin the Board Output Test. “_1” if above level. This test turns on a specified output after a key press. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. disconnect power to unit before servicing. The Medium water level is defined as the minimum water level needed to turn the heater on. Press Rotary Selector Knob.Troubleshooting Procedures ! • • WARNING Selection Rotary cycle selector set to Colors.e. – High water Rotary cycle “ 0” if below level selector set to – level. Once the situation has been corrected (i. Press Rotary Selector Knob. Rotary cycle Lock state “UL” or “LO” selector set to Normal. Pressing the Spin Speed key again cancels the test. When the “Rotary Cycle Selector” is set to “Delicates” and the “Rotary Cycle Selector” is pressed. above level. 0 ©2005 Maytag Services 2 . the cold water valve will be turned on. the Medium water level will be displayed: “-0” if below level. Only one output can be “on” at any time. unless testing requires power. • When the “Rotary Cycle Selector” is set to “Super Wash” and the “Rotary Cycle Selector” button is pressed.g. the Low water level will be displayed: “_0” if below level. the level of Tub unbalance will be displayed: “UC” if balanced.

Selector Knob. 2 press valve off. 2 Drain Pump press Drain Press Rotary Pump off. the drain pump will be turned on. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level. WARNING When the “Rinse & Spin” keypad is pressed. st Rotary cycle selector 1 press valve nd set to Hand Wash. tumble in the CCW direction for 5 seconds. If the water level is below the Heater Safety Level. 0 17 . a warning beep will be given and the heater will not be turned on. personal injury or death. The control will not allow the machine to fill past the High water level. Note that all tumble speeds are assumed to be 45 rpm. 2 press Pre Wash valve off. Pressing the “Temperature” switch pad will lock the door and all the Temperature LED’s will turn ON. on. • • • • • • • ©2005 Maytag Services 16026126 Rev. 2 press Cold Water valve off. the machine will tumble for 5 seconds in the CW direction. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. pause for 2 seconds. unless testing requires power. This output will attempt to unlock one time. Control. Press Rotary Selector Knob. The Heater output will remain on until the “Rinse & Spin” keypad is pressed again to turn off the output. if safe to do so. This output and the LED will remain on until the “Delay” switch pad is pressed again to turn off the output. When activated. the Heater will be turned on if the water level is above the Heater Safety Level. st Press Delay switch 1 press Motor nd pad Motor on. Pressing the “Chime” switch pad will unlock the door and turn on the all the LED’s above the “Chime” button. Press Rotary Valve Selector Knob. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. Pressing the “Delay” switch pad will turn on the motor and the “Delay” LED. st Rotary cycle selector 1 press valve nd set to Normal. When the “Rotary Cycle Selector” is set to “Colors” and the “Rotary Cycle Selector” is pressed. Press Valve Rotary Selector Knob. On to Off or Main Relay Press Rotary Off to On Selector Knob. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. the bleach valve will be turned on. Press Chime switch 1 Attempt to Door Lock pad unlock Press Temperature Lock Door Door Lock switch pad • To avoid risk of electrical shock. The control will not allow the machine to fill past the High water level. repeating this pattern until “ Delay” button is pressed again to turn off the tumbling. st Rotary cycle selector 1 press valve nd set to Delicates. pause for 2 seconds. st Rotary cycle selector 1 press valve nd set to Wrinkle on. 2 press Bleach Valve valve off. st Rotary cycle selector 1 press Drain nd set to Quick Wash. Pressing the “Chime” button will unlock the door and the all the Chime LED’s will turn ON.Troubleshooting Procedures ! pressed again to turn off the output. 2 press Motor off. Pump on. Rotary Selector Valve Knob. disconnect power to unit before servicing. When the “Rotary Cycle Selector” is set to “Quick Wash” and the “Rotary Cycle Selector” button is pressed. Press Hot Water on. When the “Rotary Cycle Selector” is set to “Delicates” and the “Rotary Cycle Selector” button is pressed. Selection Component Function Rotary cycle selector set to Super Wash. The control will not allow the machine to fill past the High water level. the pre wash valve will be turned on. the bleach valve and the cold water valve will be turned on to check the fabric softener fill. on. When the “Rotary Cycle Selector” is set to “Hand Wash” and the “Rotary Cycle Selector” button is pressed.

If no cycle is currently running. Press Rotary Selector Knob. If no cycle is currently running. Function st 1 press Fabric Softener fill. personal injury or death. To clear the diagnostic list press the Delay and Chime keys for 3 seconds while viewing the list. the machine will display the number of cycles since the diagnostic code occurred. To clear the diagnostic list press the Delay and Chime keys for 3 seconds while viewing the list. sensor fault. the more recent code will be displayed.-” will be displayed at the end of the list of codes. If rotation is continued to the limits of the list. Heater 1 No Drain Displays "nd" Go to "Will Not Drain" Troubleshooting Section Display Diagnostic Codes The diagnostic code display can be toggled on and off from Service Mode by pressing the Rinse&Spin key and rotating the cycle select knob. nd 2 press valves off st 1 press nd heater on. Total fill of 14minutes. if the Rotary Selector is pressed and held. Action to be taken To avoid risk of electrical shock. Cycle Count Since A Diagnostic Code Occured/Clearing Diagnostic Codes While a diagnostic code is displayed. Once an initial direction is selected by the user (either Clockwise or Counterclockwise). before a spin begins. unless testing requires power. Door failed to unlock after 3attempts Continuous fill of 12 minutes. 0 ©2005 Maytag Services . A pair of dashes “. 2 The door fails to unlock Displays "LO" Go to "Will Not Unlock" Troubleshooting Section Displays "nF" Go to "No Water Fill" Troubleshooting Section 3 No Fill 4 The door fails to lock Door failed to Displays "FL" Go to lock after 3 "Will not lock" attempts Troubleshooting Section. A code generated during the current cycle will be displayed with the Spin Indicator LED turned “ON”. If the user changes direction and turns the knob in the opposite direction.Troubleshooting Procedures ! Selection Rotary cycle selector set to Colors. The display will show a “d”. subsequent movements of the knob in the same direction will show older codes. a code generated during the previous cycle will be displayed with the Spin Indicator LED turned “ON”. Washer will beep and pause the wash cycle. the machine will display the number of cycles since the diagnostic code occurred. a code generated during the previous cycle will be displayed with the Spin Indicator LED turned “ON”. 9 10 Never exceeded 400rpm due to an unbalance load. Not Used 5-7 8 Input signal from water level Sensor is out of Water level range. if the Rotary Selector is pressed and held. it will again show “d”. Press Rinse & Spin switch pad Component Bleach Valve and Cold Water Valve WARNING Diagnostic Codes Diag. Description Code Trigger The water level fails to drop below the Low Water level reset within 15 minutes. which prevented the spinner from exceeding 400 rpm Displays "LE" Go to “No water fill Troubleshooting”. A code generated during the current cycle will be displayed with the Spin Indicator LED turned “ON”. 2 press heater off. when the control reaches the top. LED – Will display “dc” Go to "Wet Clothes "Troubleshooting Section" 2 1 18 16026126 Rev. Access Other Features While a diagnostic code is displayed. Rotating the Cycle Selector knob in either direction will cycle through the list of codes one code at a time with no wrap. the display will remain at the top or the end of the list. disconnect power to unit before servicing. Not Used Unbalance detected during final spin.

unless testing requires power. Replace Motor Control Board. if reoccurs. three final was not seen spins open since the last two final spins 26-28 15 29 30-33 Not Used 17 ©2005 Maytag Services 2 16026126 Rev. door open sensing. automatically begin pumping water out of the machine until it falls below the overflow level. Not Used Door switch is Door switch detected open Go to "Door Lock detected and the door Test" open during locked switch Troubleshooting cycle (when is read as Section not paused). Diagnostic Codes Diag. perform Diagnostic Motor/Machine Control Board test Check for faulty motor relay on the machine control board. personal injury or death. (Abnormal condition only). Open door lock switch with motor running. Not Used Tach signal exists without Motor tach torque signal exists command or without when not motor expected running. . locked. Not Used Sump thermistor failure (Optional) Abnormal high/low temp or ohm resistance seen Displays " tE". Description Code Trigger Action to be taken E Water level in the machine is believed to be above the overflow level.Bad sump thermistor 22 Go to "Clear diagnostic codes" Disconnect and reconnect the washer power cord at power supply outlet. Replace assumed to console if be stuck necessary. since the last Door switch will cleared. Go to A key is sensed to be "Membrane Pad pressed more Check" Check than 30 connection of Stuck Key seconds. If condition still exists. Description Code Trigger Action to be taken Check for loose wire connections Clear the diagnostic code and recheck. 0 19 . the sensor level machine will fault. To avoid risk of electrical shock. If water valve is OK.Troubleshooting Procedures ! WARNING Diag. The door has not been Door switch opened after was not two complete Will display "od" If seen open wash cycles. 12-14 Not Used Display "E2".Loose or pinched wires . the keypad to control key will be board. replace machine control board. check water level sensor 19-21 Detected door lock switch open during cycle when not expected. 18 First check to see that water valve is not stuck. disconnect power to unit before servicing. 11 Will not remember machine settings Difficulty in reading memory 23-24 25 Displays " bE". When this condition is Water detected.

specified limit limit Voltage for Voltage for Display motor control 92 motor control "2E". 2E Motor Drive failure (Locked. 0 ©2005 Maytag Services .Replace motor bus is over bus is over control board. Machine control does Display "Sr". 2 1 20 16026126 Rev. unless testing requires power. cancel the cycle. not sensed. should.Replace Motor bus is under specified limit Control Board. Displays Over Current "3E". any tach Replace machine response. control board if Visual check deemed necessary. After five (5) minutes of inactivity (user key presses) in Service Mode. personal injury or death. Not Used 35 36 3E Display "Hr". or 2) Press Off. or 3) Unplug the machine. Voltage for Voltage for Display motor control motor control 91 "2E". turn. Replace Machine Control Board. Pressing the Rotary Selector knob while running a test will pause the individual test. shows motor is not moving. specified limit Exit Service Mode To exit: 1) Press Chime and Extra Rinse keys for 3seconds again. while remaining in Service Mode. Description Code Trigger Action to be taken WARNING Diag. If a cycle is running. Pressing the Off key will completely exit Service Mode. A power loss during Service Mode will cancel this mode. disconnect power to unit before servicing.Check the Motor failure is detected. Hall sensor fault) 34 System Relay failure Machine control is Display “E3” attempting to Evaluate wire drive the harness for loose or motor but is unhooked not seeing connections. not see relay Replace machine open when it control board.Troubleshooting Procedures ! Diag. Description Code 40-49 Trigger Not Used Action to be taken To avoid risk of electrical shock. motor windings. Motor won't current) wiring connections. Heater Relay Heater relay Check signal failure. the machine will exit the Service Mode and resume normal operations. or Control Board. the (Over speed sensor.

disconnect power to unit before servicing. 13K ohms @ 70F/21C (2.6 ohms 11.5V DC) Door Switch 60 ohms 60 ohms Reset water level = 2.6 ohms 11. Pin #7 of CN5 and Pin #3 of CN9 Pin #8 of CN5 and Pin #3 of CN9 Water Sensor Check voltage at Pin #6 and Pin #7 of CN3. Check voltage at Pin #4 and Pin #3 of CN8. 0 21 . 25. 120V AC 120V AC 120V AC Less than 1 ohm Reactor ©2005 Maytag Services 16026126 Rev. Test Procedure Unplug harness connector and test from wire insertion side. Unplug harness connector and test from wire insertion side.8 KHz Reset water level = 2.8 KHz Sump Sensor Check voltage at Pin #4 and Pin #2 of CN8. Pin #6 and Pin #3 of CN3 Unplug harness connector and test from wire insertion side. personal injury or death. (Hot valve) Pin #2 of CN5 and Pin #2 of CN6 (Pre valve) Pin #3 of CN5 and Pin #2 of CN6 (Bleach valve) Pin #4 of CN5 and Pin #2 of CN6 (Main valve) Pin #1 of CN5 and Pin #2 of CN6 1100 ohms 1100 ohms 1100 ohms 1100 ohms Heater Relay AC Power During water heat check voltage at Pin #1 of CN5 and Pin #2 of RY9 Check voltage at Pin #1 and Pin #3 of CN5 Check voltage at Pin #1 of CN5 and Pin #1 of CN6 Unplug harness connector and test from wire insertion side. Pin #1 and Pin #2 of CN9 Pin #1 and Pin #3 of CN9 Pin #2 and Pin #3 of CN9 0V DC or 3.75V DC Motor 11. unless testing requires power.6 ohms Drain Pump During drain check voltage at Pin #1 of CN5 and Pin #6 of CN10 120V AC Water Valves Unplug harness connector and test from wire insertion side.75V DC 0V DC or 3. Check voltage at Pin #6 and Pin #8 of CN3.5V DC.5V DC. 25.Component Testing Information ! Illustration Component Thermistor WARNING Results To avoid risk of electrical shock.

personal injury or death. 0 ©2005 Maytag Services . 22 16026126 Rev.0? between any 2 pins (1. 1 1 1 9 8 4 9 1 3 2 4 1 1 3 2 1 CN9 CN8 4 8 CN10 4 1 5 1 3 1 1 3 CN6 1 2 Motor 1 2 3 Normal resistance is approximately 3.Component Testing Information ! WARNING To avoid risk of electrical shock.2 or 3 ) on motor connector. disconnect power to unit before servicing. unless testing requires power.

Water flow through dispenser during Wash fill WASH FILL / Rotation of Spinner COOLING / DISENTANGLE SUB TOTAL DRAIN (HEATING) WASHING ©2005 Maytag Services 16026126 Rev. The wash cycle will be extended to achieve the temperature of 151 degrees F. ATC Control When ATC cold wash is selected. The cycle time will not be extended to reach the desired temperature. The heater will turn off when the water temperature is above 105 degrees F or time has expired for the wash cycle. unless testing requires power. 0 23 . The cycle time will not be extended to reach the desired temperature. the heater will turn on if the water temperature in the tub is below 120 degrees F. When the Sanitary Cycle is selected. the heater turns on if the water temperature in the tub is below 141 degrees F. The heater turns off when the water temperature is above 151 degrees F. disconnect power to unit before servicing. the Heater turns on if the water temperature in the tub is below 60 degrees F. the heater turns on if the water temperature in the tub is below 95 degrees F.Component Testing Information Note: The heater will not turn on more than once in a wash cycle (no reheating). When hot wash is selected. ! WARNING To avoid risk of electrical shock. The heater turns off when the water temperature is above 130 degrees F. personal injury or death. When ATC warm wash is selected. The cycle time will not be extended to reach the desired temperature. or or time has expired for the wash cycle. The heater turns off when the water temperature is above 70 degrees F or time has expired for the wash cycle.

unless testing requires power.Component Testing Information ! WARNING To avoid risk of electrical shock. personal injury or death. 0 ©2005 Maytag Services . Water flow through dispenser during Rinse 1 fill RINSE 1 MIDTERM SPIN FILL / Rotation of Spinner DISENTANGLE / FILLING TO REMOVE SUDS SUB TOTAL DRAIN RINSE 24 16026126 Rev. disconnect power to unit before servicing.

0 25 .Component Testing Information ! WARNING To avoid risk of electrical shock. personal injury or death. disconnect power to unit before servicing. unless testing requires power. Water flow through dispenser during Rinse 2 fill RINSE 2 DRAIN MIDTERM SPIN FILL / Rotation of Spinner RINSE DISENTANGLE / FILLING TO REMOVE SUDS SUB TOTAL ©2005 Maytag Services 16026126 Rev.

Disconnect power supply to unit. 1. 3. Remove 2 10mm screws from washer back. Remove Pressure Hose. disconnect power to unit before servicing. personal injury or death. Slide Top Cover towards the rear to clear the screw head from flange on the bottom side of the Top Cover. 2. Remove harness plug. 4. Water Level Sensor Removal 1. 2. 5. 3. Disconnect power supply to unit. 26 16026126 Rev. Remove Top Cover. Remove single attachment screw.Disassembly Procedures ! Top Removal WARNING To avoid risk of electrical shock. 0 ©2005 Maytag Services .

3. ©2005 Maytag Services 16026126 Rev. personal injury or death. Loosen 13mm acorn nut and slide EMI Filter out of bracket. A resistance check across the coil leads should indicate less than 1 ohm. 2. EMI Filter Removal 1. Twist Reactor counterclockwise to remove. Reactor Removal 1. 4. Remove single attachment screw on cross brace. NOTE: The reactor coil is wired in series with line 1 internally in the Control Board. Remove Top Cover. Remove Top Cover. An open coil or loose electrical connection would result in a “dead” board complaint. 3. NOTE: Mark the wire locations on the EMI before removing the terminals. disconnect power to unit before servicing. Disconnect power supply to unit. 0 27 .Disassembly Procedures ! WARNING To avoid risk of electrical shock. Disconnect power supply to unit. 2.

Water Valve Removal 1. 3. Pre Wash Main Bleach Main Cold Hot NOTE: The hose circuitry is marked on the Dispenser top. Depress the release tab and slide drawer from washer. Combo Cold Valve Hot Valve 4. 2.Disassembly Procedures ! WARNING To avoid risk of electrical shock. Disconnect power supply to unit. 0 ©2005 Maytag Services . 2. 4. Remove attachment screws and lift dipenser to expose fill hose. Remove clamps and hoses from dispenser. NOTE: The hose circuitry is marked on the Dispenser top. Remove Top Cover. Disconnect power supply to unit. Dispenser Removal 1. Remove Top Cover. Remove two screws each hot and 3 valve combo cold valve. 3. 5. Remove hose clamps and hoses. 28 16026126 Rev. disconnect power to unit before servicing. personal injury or death.

6. 5. 7.Disassembly Procedures ! WARNING To avoid risk of electrical shock. 2. Remove the Reactor wire harness connectors from the PCB Board. Remove four screws to remove door from Front Panel. 6. 3. 2. Remove Dispenser Drawer. Roll Console down and lift away from washer. Remove fill hose clamp and hose. Disconnect power supply to unit. disconnect power to unit before servicing. Console Removal 1. ©2005 Maytag Services 16026126 Rev. personal injury or death. Remove Reactor wire from wire clip. Disconnect power supply to unit. Remove five screws from PCB Housing to access the LED Circuit Board. 8. Remove Top Cover. 0 29 . Remove five screws attaching Console. 4. Door Removal 1.

disconnect power to unit before servicing. 3. 30 16026126 Rev. Remove external viewing window. 5. 8.Disassembly Procedures ! WARNING To avoid risk of electrical shock. 4. 7. Remove door from hinge posts. Remove glass. Remove Screws around the perimeter of the glass retainer. Remove hinge retainer plate. 0 ©2005 Maytag Services . personal injury or death. 6. Remove the glass retainer.

WARNING To avoid risk of electrical shock. 4. Pull the boot from the lip formed into the front opening. personal injury or death. 5. Open door and remove Boot Retainer Clamp. 0 31 . 2. 3. disconnect power to unit before servicing. Front Panel Removal Disconnect power supply to unit.Disassembly Procedures ! 1. 6. Remove Console. 7. Remove four screws attaching the front to the cabinet. ©2005 Maytag Services 16026126 Rev. Disconnect the wire connectors to the Door Lock. Remove Top Cover. Expand the Boot Clamp Spring located at the 6 o’clock position.

5. 5. 8. Remove Top Cover. Remove Top Cover. 4. 3. Boot Removal 1. 0 ©2005 Maytag Services . Remove Front Panel. 32 16026126 Rev. Loosen 10mm nut on Heater and remove Heater Element. Remove Console. Remove Front Panel. Remove Console.Disassembly Procedures ! WARNING To avoid risk of electrical shock. 4. disconnect power to unit before servicing. 6. Remove Thermistor and Heater wiring connectors. Disconnect power supply to unit. 3. NOTE: Install Heater Element on top of metal bracket. personal injury or death. 2. Lift Front Panel from bottom brackets. NOTE: When installing the boot align the index tabs on the boot with the screws on either side of the Fill Tube. Heater Removal 1. Loosen boot clamp at the 12 o’clock position. 2. Disconnect power supply to unit.

0 33 . 1. ©2005 Maytag Services 16026126 Rev. Remove wire harness plug to motor and ground wire. Disconnect power supply to unit. Remove two screws attaching Back Cover and slide cover up and lift bottom edge out of retaining slots. Remove Drive Belt. disconnect power to unit before servicing.Disassembly Procedures ! Motor Removal WARNING To avoid risk of electrical shock. 3. 4. personal injury or death. 2.

Disassembly Procedures ! WARNING To avoid risk of electrical shock. 5. Remove two13mm bolts. personal injury or death. 0 ©2005 Maytag Services . 6. Remove Motor from Cabinet. NOTE: During reinstallation be sure all four bushings are installed properly 34 16026126 Rev. disconnect power to unit before servicing.

4. disconnect power to unit before servicing. Drain Pump Removal Disconnect power supply to unit. Twist Drain Pump clockwise to remove. 0 35 . 3. 5. Remove Back Cover. Remove three 13mm bolts securing Drain Pump to base. 6. Remove screw securing Drain Pump to bracket.Disassembly Procedures ! 1. ©2005 Maytag Services 16026126 Rev. 7. Remove clamp and Pump Hose. 2. Remove wiring connector. personal injury or death. WARNING To avoid risk of electrical shock. Remove clamp and Drain Hose.

0 ©2005 Maytag Services . Remove the Drain Hose Remove Motor Remove the two 13mm bolts securing the Rear Struts to the base.Disassembly Procedures ! 1. Remove Top Cover. Remove Front Panel. Remove Back Cover. 7. Outer Tub and Spinner Removal Disconnect power supply to unit. during installtion. 5. 12.Remove wire harness connectors for the heater. Themistor and ground.Remove two 13mm bolts securing the Front Struts to base and rotate up against the bottom of the tub. NOTE: Torque bolts to 11-22 ft lbs.Rotate the struts up against the bottom of the tub to ease removal of the tub assembly. 13. Remove Pump Hose. WARNING To avoid risk of electrical shock. Weights. Remove two each side 13mm bolts securing Counter 36 16026126 Rev. 11. disconnect power to unit before servicing. 2. Remove Console. 9. 8.32” long NOTE: The rear struts can be identified by the green sleeve. 10. 14.Insert a board or boards across the bottom of the washer frame to use as a support when removing the tub assembly. 3. 4. personal injury or death. 1x12 . 6.

15.Remove the Pressure Hose.Remove fill hose. 0 37 .Remove ground wire. ©2005 Maytag Services 16026126 Rev.Disassembly Procedures ! WARNING To avoid risk of electrical shock. 16.Remove Pressure Switch harness connector. disconnect power to unit before servicing. personal injury or death. 18. 17.

Grasp the front and rear of the tub and slide out. 19. Repeat for the opposite side and let Outer Tub rest on support board.Remove two screws securing Center Brace to Back Guard. 22.Remove left and right Vent Hoses. 0 ©2005 Maytag Services . 38 16026126 Rev. disconnect power to unit before servicing.Disassembly Procedures ! WARNING To avoid risk of electrical shock.Lift Suspension Spring from keeper in cabinet. Use a blanket or rug to protect the floor 20. personal injury or death.Remove remaining screws securing Back Guard to cabinet. 18. 21.

Set the tub on the floor. 24.Disassembly Procedures ! WARNING To avoid risk of electrical shock.Remove the 10mm screws around the perimeter of the tub. NOTE: Torque tub bolts to 6-11 ft. ©2005 Maytag Services 16026126 Rev. 0 39 . personal injury or death.Separate the front and rear halves of the Outer Tub. 23. lbs. 26. disconnect power to unit before servicing. . Position 4" wood blocks or equivalent around the spinner shaft. Roll the tub to the upright position and rest it on the blocks.Tub Gasket can be replaced after tub halves are split. 25.

Remove screw and release tab to remove Baffles 27.Lift Spinner to access Wave Washer. 40 16026126 Rev. 0 ©2005 Maytag Services . personal injury or death. disconnect power to unit before servicing. 28.Disassembly Procedures ! WARNING To avoid risk of electrical shock.

Appendix A ©2005 Maytag Services 16026126 Rev. 0 41 .

0 ©2005 Maytag Services .DC68-02032B 101504 42 16026126 Rev.

0 43 .©2005 Maytag Services 16026126 Rev.

0 ©2005 Maytag Services .! WA RNING 44 16026126 Rev.

To Avoid The Possibility • • Of Water Damage: Have Water Faucets Easily Accessible Turn Off Faucets When Washer Is Not In Use. LOCATION CONSIDERATIONS It is recommended washer never be installed in areas where water may freeze since the washer will the always maintain some water in the water valve. pump. ALCOVE OR CLOSET INSTALLATION MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS: Sides – 0 in / 0 mm Rear – 1 in / 25 mm Top – 2 in / 51 mm Closet Front – 0 in / 0 mm The closet front must have a total unobstructed air opening of 72 in 2. DRAIN FACILITY Recommendedheight of the standpipe is 18”. 0 45 . Washer alone does not require specific air opening. This can cause damageto belts. Wood floors may need to be reinforced to minimize vibration and/or unbalancedload situations. A louvered door with equivalent air opening is acceptable. Standpipe must be large enough to acceptthe outside diameter of the drain hose. pump and hose areas. if both washer and dryer are installed together. hoses and other components. Never install the washer on a platform or weakly supported structure. The drain hose must be routed through the drain hose clip to the standpipe. FLOORING For best performancethe washer must be installed on a solidly constructed floor. Carpeting and soft tile surfaces are contributing factors in vibration and/or tendency for a washer to move slightly during the spin cycle. ©2005 Maytag Services 16026126 Rev. / 465 cm2 minimum.Operating temperature should be above 60°F. The drain hose is attachedat the factory.

46 16026126 Rev. 0 ©2005 Maytag Services .

you must remove the four shipping bolts ©2005 Maytag Services 16026126 Rev.Before using the washing machine. 0 47 .

0 ©2005 Maytag Services .48 16026126 Rev.

Appendix B ©2005 Maytag Services 16026126 Rev. 0 49 .

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call for ser vice. Call for ser vice. If problem continues. a . le Restar t the cyc by pressing the Cy cl e S el ect or dial. call for ser vice. pag 13. W ater temper tur e control problem ) (Hea Control problem ter The washer has tr ied to fill but has not r eache d the proper water level. 0 ©2005 Maytag Services . low.see be SeeTro ubleshooting “The washer does not dr ain a nd/or spin”. The washer failed to lock the door.call Ma ytagCustomer Ser viceat 1-800-688-9900 USA or 1-800-688-2002 Canada.If the code r ea ar s. Pr ess Powe r Of f padthen r estart the cyc If the low. e Push the P ow er Of f padto turn off the washer. s The washer has tr ied to fill but was unsuccesful.see be low. e s Checkfor kinked hoses. call for ser vice. y ed nd r Code Sy mbol M eani ng Unbala d loadprevente the washer from nce d spinning. If the code r ea a s.see be Close the door tightly and restart the cyc le. and ny ppe then turn it on using a pad. 64 16026126 Rev. code r ea ar s.see be low. Checkinlet scr een on fill hoses.see be le Restar t the cyc pressing the Cy cl e S el ect or dial. ppe r low. The door will not unlock. s low. D oor is openwhen washer is running. The washer is not dr aining. Close the door tightly and restart the cyc ppe r low.T ROUBLESHOOTING I NFORM ATION CODES Information codes ma bedisplay to help you better understa what is occur ing with the washer. Mak sur e the water faucet are openall the way.press the Cy cl e S el ector dial. Problemwith control. Sol ut io n Redistr ibute the load. Call for service. D oor is unlocked when washer is running. le.see be Mak sur e the door is firmly closed. Electric ser vicewas lost when washer was running. call for ser vice. If the code r ea a s.see be ppe le.see be low. For an codes not lis ted a y bove. call for ser vice. Motor not running properly. If the code r ea a s. Call for service see be . call for e ser vice. ppe r low.

©2005 Maytag Services 16026126 Rev. 0 65 .

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