Technical Guide

Plasma
(GPH11DU Chassis) HD Models Troubleshooting Handbook
Model : TH-42PZ80U TH-46PZ80U TH-50PZ80U TH-42PZ85U TH-46PZ85U TH-50PZ85U TH-42PZ800U TH-46PZ800U TH-50PZ800U TH-46PZ850U TH-50PZ850U

Panasonic Technology and Service Company
National Training

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Table of Contents
Subject Connector’s Location (TH-42PX80U) Power LED’s Response to Shutdown Operation LED blinks 1 time LED blinks 2 times LED blinks 3 times LED blinks 4 times LED blinks 5 times (Quick Troubleshooting) LED blinks 5 times LED blinks 6 times SU/SD Board Isolation Procedure LED blinks 7 times LED blinks 8 times LED blinks 9 times LED blinks 10 times before pressing the power button LED blinks 10 times after pressing the power button LED blinks 11 times LED blinks 12 times LED blinks 13 times No Power / Dead Page 5 7 8 9-11 12 13 14 15 - 18 19 20 21 23 24 25 - 27 28 - 29 30 31 32 33 - 34
No Sound Troubleshooting for Picture Problems Diagnostic Method for Troubleshooting PDP Television Troubleshooting for Picture Trouble Diagnosis for Picture Problem (All Over the Screen) Diagnosis of Vertical Line Problem Picture Trouble at Upper or Lower half Picture Trouble at Right or Left half (50 Inch) Picture Trouble at Right or Left half (42/37 Inch) Picture Trouble in 50 Inch Models Picture Trouble all Over the Screen Examples of Symptoms and Remedies Self-check Procedure Reset Driver Setup Adjustment

Subject

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35 38 39 40 42 43 44 45 46 47 48 50 56 56 57

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Introduction
<Introduction> 1. Basic concept of how to determine the defective board 1) Verification of voltages Normally, when there is a power problem, shutdown occurs immediately. So, to resolve a power problem, voltage checks are necessary before shutdown. 2) Check if the power comes up after disconnecting the board under suspicion. If power comes up (*) after disconnecting a board, the board is defective. (*) “Power comes up” equals “no shutdown”. 2. Troubleshooting Video and Audio problems 3. Examples of video problems 4. Adjustment after PCB exchange 1) After exchanging the following boards, voltage adjustment is required. P board, SC board, SS board => Please refer to the “Service Manual”.

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Connector’s Location (TH-42PZ85U)

Figure 1

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1. Troubleshooting Shutdown Problems CAUTION: Some steps requires removal of connectors and sometimes PC boards removal. Do not let the TV run for more than 30 seconds while connectors or boards are disconnected. 6 .

Power LED’s Response to Shutdown Operation <LED Blinking timing> Number of blinks 1 2 3 4 5 6 7 8 9 10 11 12 13 Contents Communication Error with Microcomputer 15V SOS 3. A D D P D SC. D. P SS. P SC.3V SOS Power Supply SOS 5V SOS SC Energy recovery SOS SC floating voltage SOS SS Energy recovery SOS Panel Configuration SOS Sub 5V SOS. DTV9V SOS.3V SOS. A A A 7 . SU. D. SD. D. Tuner SOS Fan SOS Sound SOS Communication Error with Peaks Lite-2 Check point D. P D A PB. Main 3.

LED blinks 1 time Trouble Mode Communication Error TH-42PZ80/85/800U TH-46PZ80/85/800U TH-50PZ80/85/800U Defective Board D. Figure 2 Is the TV turning on by itself with the following conditions? Power LED = Off SC LED= On SS LED = ON No Replace the D board Yes Replace the A board 8 . Plug in the TV and turn it on No Is the power LED still blinking? Yes Replace the GS board Unplug the TV and disconnect connectors P6 and P7 on the P Board (See Figure 1). GS. Plug in the TV. Plug in the TV and turn it on Disconnect A9 on the A Board. A Warning: Disconnect AC Power prior to making any disconnection or connection TH-46PZ850U TH-50PZ850U A board Connectors Location Disconnect A52 on the A Board (See Figure 1).

SS) 2 Blinks Condition can be caused by: • • Missing P15V A short of the P15V Wrong diagnostic by the D board P15V Distribution • Figure 3 9 . SC.LED blinks 2 times Trouble Mode 15V down SOS Defective Board (Possibility) P. A. SS Board (P > A. SC.

P7. SS. PB) Unplug the TV and check the resistance between pin 1 of connector P7 and ground (Chassis) Warning: Disconnect AC Power prior to making any disconnection or connection Plug in the TV and turn it on. A. P12. and P25 on the P board. Measure the resistance between pin 1 of connector P7 and ground (Chassis) No Is there 15V present? Yes Reconnect P12 and measure the resistance between pin 1 of connector P7 and ground (Chassis) No Is there a short circuit? Yes Replace The P board Replace The D board Replace The P board Reconnect P25 and measure the resistance between pin 1 of connector P7 and ground (Chassis) No Is there a short circuit? Yes Replace The SS board No Go to the Next slide (A) Is there a short circuit? Yes Disconnect SC20 on the SC board and measure the resistance between pin 1 of connector P7 and ground (Chassis Go to the Next slide (B) 10 .LED blinks 2 times Trouble Mode 15V down SOS Defective Board (Possibility) P. SC. SC. PB Board (P > A. D. SS. Measure the voltage at pin 1 of connector P7 No Is there a short circuit? Yes Unplug connectors P6.

Continue from the previous slide (A) Continue from the previous slide (B) Reconnect P6 and measure the resistance between pin 1 of connector P7 and ground (Chassis No Is there a short circuit? Yes Replace The SC board Replace The D board No Is there a short circuit? Yes Replace The A board Reconnect P7 and measure the resistance between pin 1 of connector P7 and ground (Chassis) No Is there a short circuit? Yes Disconnect PB30 on the PB board and measure the resistance between pin 1 of connector P7 and ground (Chassis) Replace The D board No Is there a short circuit? Yes Replace The PB board Replace The A board 11 .

3V down SOS Defective Board D Board Warning: Disconnect AC Power prior to making any disconnection or connection Replace the D board 12 .LED blinks 3 times Trouble Mode 3.

LED blinks 4 times Trouble Mode Power Supply SOS Defective Board Primarily P board followed by D board Warning: Disconnect AC Power prior to making any disconnection or connection 4 blinks condition can be caused by: An abnormal increase in any of the voltages generated by the power supply (Vsus. STB5V) Turn the TV on. Vda. Yes P Board Is pin 12 of CN P25 on the P board high before the TV shuts down? No D Board 13 . P15V. P5V.

SS.LED blinks 5 times Trouble Mode 5V SOS Defective Board P. D board or Panel Warning: Disconnect AC Power prior to making any disconnection or connection 5 blinks condition can be caused by: • • • Missing P5V A short of the P5V A short of the Vda line (Note: missing Vda from the P board does not cause 5 blinks) Wrong diagnostic by the D board P5V and Vda Distribution • Figure 4 14 . SD. Cs. SC. D.

Note: Even though it does not happen often. D. the 5 blinks shutdown can also be caused by one of the C boards 15 .LED blinks 5 times (Quick Troubleshooting) Trouble Mode 5V SOS Defective Board P. Yes Panel Is there a short to ground? No Proceed to more extensive troubleshooting of the slides that follow. SS. D board or Panel Warning: Disconnect AC Power prior to making any disconnection or connection Disconnect the TV. Measure the resistance between pin 1 of connector P12 on the P board and ground (Chassis). Cs. SC.

SS. Measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis). Measure the resistance between pin 5 of connector P25 on the P board and ground Chassis). Yes Is there a short to ground? No Reconnect SC20 and disconnect SS33 on the SS board.LED blinks 5 times Trouble Mode 5V SOS Defective Board P. SC. Measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis). Measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis).SD. Yes Go to the next slide (A) Is there a short to ground? No Replace the SS board Replace the SC board Yes Is there a short to ground? No Replace the SD board 16 . Plug in the TV and turn it on Warning: Disconnect AC Power prior to making any disconnection or connection Yes Replace the D board Is there 5V? No Disconnect the TV and measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis). C. Disconnect SC46 and reconnect SC20 on the SC board. D board or Panel Use a volt-meter and place the positive probe on pin 5 of connector P25 on the P board while the negative probe is grounded. Yes No Is there a short to ground? Replace the P board Yes Replace the P board Is there a short to ground? No Reconnect P25 and disconnect SC20 on the SC board. Disconnect P25 on the P board.

remove the A Board Block Assembly). No Is there a short to ground? Yes Replace the C2 board Replace the C1 board Yes Is there a short to ground? No Replace the Panel Go to the next slide (B) 17 . Measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis). Measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis).Continue from the previous slide (A) LED blinks 5 times Reconnect SS33 and disconnect D31. Figure 5 TH-42PZ85U Yes Is there a short to ground? No Reconnect D33 and disconnect the Flex cables between the panel and the C2 board (CB9~CB15). Yes Replace the D board Is there a short to ground? No TH-42PZ80/85U TH-46PZ80/85U TH-50PZ80/85U TH-46PZ800/850U TH-50PZ800/850U Reconnect D31 and D32 only. and D33 on the D board (To get to this connectors. Measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis). D32. Measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis). Disconnect the Flex cables between the panel and the C1 board (CB1~CB8).

Measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis). Measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis). Continue from the previous slide (B) Disconnect the Flex cables between the panel and the C1 board (CB1~CB6). Yes Is there a short to ground? No Reconnect D32 and D33 and disconnect C26 on the C2 board.LED blinks 5 times Reconnect D31 only. Yes Replace the C1 board Is there a short to ground? No Yes Is there a short to ground? No Replace the Panel Replace the C2 board Reconnect C26 and the Flex-cables between the panel and the C2 board. Replace the C3 board Yes Is there a short to ground? No Replace the Panel 18 . Measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis). Also disconnect the Flex cables between the panel and the C2 board (CB7~CB11). Measure the resistance between pin 5 of connector P25 on the P board and ground (Chassis). Disconnect the Flex cables between the panel and the C3 board (CB12~CB15).

replace the D board Does the P board output 15V at pin 1 of P7 and Vsus at pin 1 of CN P2 before the TV shuts down? No Replace the P board 19 . discharge is necessary to prevent potential shock caused by VSUS. Yes Does the TV power up and stay on? No Replace the SC board Connect SC2 (*2) and SC20. Warning: Disconnect AC Power prior to making any disconnection or connection (*2) CAUTION: Before connecting P2/SC2 or P11/SS11.LED blinks 6 times Trouble Mode SC Energy Recovery SOS Defective Board (Possibility) SC. If problem persists. Also reseat the cables between the C boards. Plug in the TV and turn it on. P Board (SC >D> P ) Disconnect connectors SC2. Yes Clean and reseat the ribbon cables between the D and the C boards. and SC20 from the SC board. Plug in the TV and turn it on.

Place a jumper between “VF Ground” (labeled H. Caution: Before turning the unit on. The resistance should be in the kilo-ohms range. Confirm proper connection by measuring continuity between floating ground and chassis ground. Procedure to isolate the SU/SD board For SU board: Disconnect connectors SC41/SU41. as this will cause severe damage to the unit. the 2008 models are designed not to turn-on if either of the SU and SD boards is disconnected. confirm that the jumper is not connected to a chassis ground screw. For SD board: Disconnect connectors SC42/SD42. see figure 2. DANGER) on the SU board or SD board and coil L801 on the SC board. Isolating the SU/SD board does not require the removal of its mounting screws. Figure 6 Figure 7 20 .SU/SD Board Isolation Procedure Unlike previous models of Panasonic Plasma TVs. and SU11/SD11. which are located above and below connector SU41. SC46/SD46. see figure 6 and 7. Disconnecting either causes the unit to shutdown and the power LED to blink 7 times.V. SU11/SD11. The jumper can be connected to the floating ground screws on the SU board.

SC20/D20 are not loose and are seated properly. Plug in the TV and turn it on. (See instructions on previous slide). SU.LED blinks 7 times Trouble Mode Defective Board (possibility) SC Floating voltage SOS SC. remove connectors SC2 and SC20 from the SC board. Plug in the TV and turn it on. Does the TV shut down and the power LED blink 7 times? With the SU board and the SD board still disconnected.SU. (See instructions on previous slide). Reconnect the SD board only. Plug in the TV and turn it on. Physically disconnect the SU board and the SD board. (See instructions on previous slide). Note: The panel can possibly cause the SD board to become damaged Replace the SD. No Does the TV shut down and the power LED blink 7 times? Yes Replace the SD board. Replace the D board. No Yes No Does the TV shut down and the power LED blink 7 times? Yes No Does the TV shut down and the power LED blink 7 times? Yes Replace the SU board. and SU board. SD. Note: The panel can possibly cause the SU board to become damaged Disconnect the SD board and reconnect the SU board. Note: The panel can possibly cause the SD and SU boards to become damaged 21 . D.SD>P) Make sure connectors P2/SC2. Replace the SC board. P board (SC. Plug in the TV and turn it on.

7V SOS Note: The location for this component may not be the same for all models To pin 66 IC9003 TH-42PZ85U Figure 8 Anode D16280 (D280) Figure 9 Figure 10 22 .D16280 (D280) Location PANEL N 2.

D board (SS>. Plug in the TV and turn it on Yes Does the TV power up and stay on? No Disconnect the TV. 2. while the negative probe is grounded. Plug in the TV and turn it on Replace the D board Yes Replace the panel Is there approx.D)/PDP Warning: Disconnect AC Power prior to making any disconnection or connection Disconnect connector SS33 from the SS board.LED blinks 8 times Trouble Mode SS Energy recovery SOS/Panel Defective Board (possibility) SS. Use a volt-meter and place the positive probe on the anode of D280 on the SS board (See previous slide for location).7V at the anode of D280 on the SS board? No Replace the SS board 23 .

24 .LED blinks 9 times Trouble Mode Panel Status Defective Board D Board Warning: Disconnect AC Power prior to making any disconnection or connection Replace the D board.

and SUB3. GS. A. K.3V Wrong diagnostic by the A board Sub-Voltages Distribution Diagram A board Connectors Location Figure 11 Figure 12 25 . SUB5V. GH 10 blinks condition can be caused by: • • • Missing/Shorted F_STB_15V Missing/Shorted SUB9V.The power LED blinks 10 times at plug-in Trouble Mode Dead/No power Defective Board (Possibility) P.

K. place the positive probe at pin 6 of connector P7 while the negative probe is grounded. Plug in the TV NO Do the AC relays click after the TV is plugged into the AC line? Yes Unplug the TV and disconnect connector A1 on the A board. A. Warning: Disconnect AC Power prior to making any disconnection or connection Unplug the TV. GS. Plug in the TV NO Is there 3. The voltage you intent to measure may only appear for a brief moment. place your meter’s probe on the test point or pin indicated before connecting the TV to the AC line.2V present for a couple of Yes seconds when the TV is plugged into the AC line? Replace The P board NO Yes Do the AC relays click after the TV is plugged into the AC line? Replace The A board If cable between connectors K1 and A1 is OK. GH NOTE: When taking voltage reading. Go to the Next slide 26 .The power LED blinks 10 times at plug-in Trouble Mode Dead/No power Defective Board (Possibility) P. Using a voltmeter. Replace the K board.

The power LED blinks 10 times at plug-in NOTE: When taking voltage reading. 27 . Plug in the TV No Is there 15V present when the TV is plugged into the AC line? Yes Unplug the TV. Does the power LED blink 10 times? Yes Replace the GS board. Disconnect connectors A1. Using a voltmeter. Warning: Disconnect AC Power prior to making any disconnection or connection Unplug the TV and disconnect connector P6 on the P board. and GH11 on the A board. The voltage you intent to measure may only appear for a brief moment. Reconnect connector A1 only. Reconnect connector A52 and leave connector GH11 disconnected. No Replace the GH board. place your meter’s probe on the test point or pin indicated before connecting the TV to the AC line. place the positive probe at pin 7 of connector P6 while the negative probe is grounded. Plug in the TV Continue from the previous slide No Is there 15V at pin 7 of connector P6/A6 when the TV is plugged into the AC line? Yes Unplug the TV. GS52. Plug in the TV No Does the power LED still blink 10 times? Yes Replace The P board Replace The A board No Does the power LED blink 10 times? Yes Replace The A board Unplug the TV. Plug in the TV Replace the K board.

and SC20 on the SC board. No Does the power LED stay on when the TV is turned on? Yes Replace The SS board No Are any of these voltages missing? Yes Replace The A board Replace The P board Note: CN = Connector 28 . Plug in the TV and turn it on. Measure Vsus (*3) at pin 1 of CN P11 and Vda (Approx. Main 3.SS. (*3) VSUS about 180V (Accurate voltage is provided on the Panel Label) (*4) Place a jumper across pin 8 and 10 of connector P12. 75V) at pin 1 of CN P12.LED blinks 10 times after pressing the power button Trouble Mode SUB 5V SOS. GS. A. Disconnect connectors SC2 and SC20 on the Scan (SC) board. Install the jumper from SS34 between pin 8 and 10 of CN P12. G Board Warning: Disconnect AC Power prior to making any disconnection or connection (*2) CAUTION: Before connecting P2/SC2 or P11/SS11. Plug in the TV and turn it on. SS33.3V SOS DTV 9V SOS. The unit will not enter the standby mode without the jumper. No Does the unit shut down and the power LED blinks 10 times? Yes Unplug the TV and re-connect CN SC2(*2). SC. Plug in the TV and turn it on. Tuner Power SOS Defective Board P. SS33 and CN SS34 on the SS board and CN P12 on the P board. Replace The SC board Unplug the TV and re-connect CN SS11 (*2). and SS34 (*4) on the SS board and CN P12 of the P board. Disconnect CN SS11(*2). discharge is necessary to prevent potential shock caused by VSUS.

2. A Board Fan SOS Circuit Warning: Disconnect AC Power prior to making any disconnection or connection 11 blinks condition happens: 1. If the PB board becomes defective triggering shutdown. If one of the fans opens or increases resistance. If the CPU in the A board gives a wrong diagnostic triggering shutdown 3.LED blinks 11 times Trouble Mode Fan SOS Defective Board (Possibility) Fans. PB. Figure 13 29 .

Warning: Disconnect AC Power prior to making any disconnection or connection Caution (*5) When a fans is disconnected.LED blinks 11 times Trouble Mode Fan SOS Defective Board (Possibility) Fans. No Does the TV stay on for more than 30 seconds when the TV is turned on? Yes Replace The A board Replace The PB board 30 . place a jumper between pins 2 and 3 of the connector that the fan was removed from. PB. Unplug the TV and disconnect connector PB30 on the PB board. A Board Unplug the TV and disconnect the fans. one at a time. (See caution (*5)). Plug in the TV and turn it on. Plug in the TV and turn it on. No Does the power LED stay on when the TV is turned on? Yes Replace the Fan.

No Is the TV turning on by itself at plug in with: Power LED = Off. LED on SS board = On. Plug in the TV No Does the power LED stay on when the TV is turned on? Yes Check the speakers and the speaker’s wires.LED blinks 12 times Trouble Mode Sound SOS Defective Board (Possibility) Speakers. A Board Unplug the TV and disconnect the Left and Right speakers connectors. Plug in the TV and turn it on Warning: Disconnect AC Power prior to making any disconnection or connection Unplug the TV and disconnect connectors P6 and P7 on the P board. LED on SC board = On Yes Check P15V (Pin 1 of P6) and follow 2 blinks instructions Replace The A board 31 .

LED blinks 13 times Trouble Mode Communication error with IC8001 TH-42PZ80/85/800U TH-46PZ80/85/800U TH-50PZ80/85/800U Defective Board A Board Warning: Disconnect AC Power prior to making any disconnection or connection TH-46PZ850U TH-50PZ850U A board Connectors Location Disconnect A9 on the A Board. Plug in the TV and turn it on No Is the power LED still blinking? Yes Replace the GS board Unplug the TV and disconnect connectors P6 and P7 on the P Board (See Figure 1). Plug in the TV. Plug in the TV and turn it on Disconnect A52 on the A Board (See Figure 1). Figure 14 Is the TV turning on by itself with the following conditions? Power LED = Off SC LED= On SS LED = ON No Replace the D board Yes Replace the A board 32 .

If jumper on connector SS34 is present. NO Place your volt-meter on pin 9 of connector A1. check the S & K boards. Replace The A board Replace The P board 33 . Warning: Disconnect AC Power prior to making any disconnection or connection NO Do the AC relays click after the TV is plugged into the AC line? Yes Yes Is there 5V present when the TV is plugged into the AC line? NO Unplug the TV and place your volt-meter on pin 11 of connector P25 or A25. A. Plug in the TV and press the power switch Unplug the TV Yes Is there continuity Yes between pins 8 and 10 of connector P12 of the P board? NO Check connection between P12 and SS12. NO NO Yes Is there 5V when the TV is plugged in? Does Yes pin 9 of connector A1 go from 4.No Power/Dead Unit Trouble Mode Dead/No power Defective Board (Possibility) P. Plug in the TV and turn it on. replace the SS board. K Unplug the TV and place your volt-meter on pin 5 of connector P7.5V to 0V while the power button on the TV is pressed? Go to the Next slide Replace The P board Replace The A board If wiring connections are ok. Place your volt-meter on pin 5 of connector P7. Press the power switch Is there 3. GS. Plug in the TV. Also check for missing jumper on SS34 on the SS board.2V present when the power button is pressed? Yes Disconnect connector A7.

Plug in the TV. Plug in the TV.7V at pin 6 of connector P7 when the TV is plugged into the AC line? NO Yes Replace The P board NO Do the AC relays click after the TV is plugged into the AC line? Yes If the cable between connectors K1 and A1 is OK. Replace the K board. TH-42PZ80/85U TH-46PZ80/85U TH-50PZ80/85U TH-42PZ800U TH-46PZ800U TH-50PZ800U Reconnect A1 and disconnect connector A52. Plug in the TV. Replace the GS board. 34 . Replace The A board Replace The G board If the cable between connectors GS52 and A52 is OK. Plug in the TV. If the cable between connectors GS09 and A9 is OK. TH-42PZ800U TH-46PZ800/850U TH-50PZ800/850U TH-46PZ850U TH-50PZ850U Replace The A board Reconnect A52 and disconnect connector A51. TH-42PZ80/85U TH-46PZ80/85U TH-50PZ80/85U NO Do the AC relays click after the TV is plugged into the AC line? Yes TH-42PZ800U TH-46PZ800U TH-50PZ800U TH-46PZ850U TH-50PZ850U TH-42PZ80/85U TH-46PZ80/85U TH-50PZ80/85U NO Do the AC relays click after the TV is plugged into the AC line? Yes Reconnect A9 and disconnect connector A51.2Vor 2. Is there 3. Replace the GS board. Unplug the TV and disconnect connector A1. Plug in the TV.No Power/Dead Unit (Continue) Continue from Previous slide Unplug the TV and place your volt-meter on pin 6 of connector P7. Plug in the TV. Reconnect A1 and disconnect connector A9.

(Make sure A12 is properly seated). Yes Is there a sound waveform at pin 1 and 3 of CN A12 on the A board? No Check the speakers.No Sound Warning: Disconnect AC Power prior to making any disconnection or connection No Is there 15V at pin 1 of CN A6 on the A board? Yes Check the cable between connector A7 on the A board and P6 on the P board. Replace The A board 35 .

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Troubleshooting for Picture Problems 37 .

All over the screen 3. voltage adjustment is required. SS board => Please refer to “Service Manual”. SC board.Diagnostic Method for Troubleshooting PDP Television <Introduction> 1. Part of the screen B. Adjustment after PCB exchange 1) After exchanging the following boards. P board. 38 . There are two kinds of picture problem 1) Abnormal picture 2) No picture 2. Basic concept of determining the defective board 1) Which area is the symptom displayed on the screen? A.

*Note :Panel gas leakage Left or Right half (from front view) D Board (or C1. In this picture. or Panel) Left half D Board (or C2.Troubleshooting for Picture Trouble <How to determine the defective board> Start Where is the symptom displayed? Upper or Lower half (from front view) Some part of the screen Upper half SU Board (or D. or Panel) 39 . or SC) Both area SC Board (or D) Right half Because of a very small crack in the panel. gas leakage will start. gas leakage will lead to the symptom “No picture with buzz noise”. Finally. gas leakage started at the left top corner. or SC) Lower half SD Board (or D.

TH-42PZ80U SC SU SS IC1100 SD <Back side view> A IC9500 PICTURE OUTPUT LVDS RECEIVER DISCHARGE CONTROL IC9900 PLASMA AI Buffer IC Buffer IC MICRO PROCESSOR IC4510 HDMI I/F Peaks Lite IC8001 LVDS S. SC Board. PROCESSOR DATA DRIVER Video DATA (R) Video DATA (L) Scan Control Pulse Sustain Control Pulse 40 .g.F. SD Board <Block Diagram> e.Diagnosis for Picture Problem (All Over the Screen) <Symptom> Abnormal Color. Noise Picture <Model> All Models <Sample Picture> <Possible Cause> D Board. Vertical Line. Sync Error. SU Board.

SU.Diagnosis for Picture Problem (All Over the Screen) <Diagnosis (2)> Confirm the waveform at “TPSC1” of the SC board Sample of NG Waveform <Result> Waveform OK Correct Waveform <Result> Waveform NG Here <Cause> D Board defect <Cause> SC.SD Board defect Refer to “Diagnosis (3)” on next page TPSC1 SC SU SS <Back side view> IC9300 Video/Panel Control IC9400 IC9500 PLASMA AI DISCHARGE CONTROL Scan Control Pulse Sustain Control Pulse Video DATA (R) Video DATA (L) D SD Buffer IC Buffer IC DATA DRIVER Panel Drive Circuit 41 .

Diagnosis for Picture Problem (All Over the Screen) <Diagnosis (3)> Confirm the waveform at “TPSC1” after removing the SU or SD Board from the SC Board <Result> Situation Disconnect SU Board (Connect SD) Condition Waveform OK? Waveform OK? Waveform OK? Condition 2 Cause Bottom half of SU Board Picture OK? Upper half of SD Board Picture OK? Screen should SC Board be black SS Disconnect SD Board (Connect SU) Disconnect the SU and SD Boards SC SU Correct Waveform TPSC1 SD <Back side view> Buffer IC Buffer IC 42 .

Diagnosis of Vertical Line Problem NG Area (Front view) Panel case1 case2 case1 Thin vertical line or 1 block not lighting case2 A number of blocks not lighting PDP panel (Driver IC) NG ( or D board. or C board ) IC IC IC IC D board (or C board) NG 2 Blocks 1 Line 1 Block Buffer Buffer IC C2 Buffer IC Buffer C1 C1 PDP Panel D-board ( or C-board) PDP Panel Driver IC Drive IC(2) inside C Board Buffer Driver IC FPC Driver IC Driver IC FPC C Board Buffer or D Board D board 43 .

Picture Trouble at Upper or Lower half <Symptom> No Picture. Picture noise. <Models> 42 inch (HD Panel) <NG Area> (Front view) Symptom : Horizontal line (Upper side) Result : D board <Actual Symptom> Symptom : Horizontal line (Lower side) Result : SD board 1 SS SU SC 2 C2 C1 SD D Symptom : Horizontal line (Both area) Result : SS board <Defective board> 1 Trouble at Upper half : SU-board (SC or D) defect 2 Trouble at Lower half : SD-board (SC or D) defect (*) Full Horizontal line at both area : SS-board (D) defect 44 . Full Horizontal line. etc.

<Models> 50inch (HD Panel) <NG Area> (Front view) SS2 SU SS SS3 C3 C2 C1 <Actual Symptom> Symptom : Cyan noise (Right side) Result : D board 2 1 SD SC D <Defective board> 1 Trouble at Right half : D-board defect 2 Trouble at Left half : D-board defect 45 .Picture Trouble at Right or Left half (50 Inch) <Symptom> No Picture. Picture noise. etc.

42 inch (HD Panel) <NG Area> (Front view) SU SS <Actual Symptom> Symptom : Vertical line Result : Panel 2 1 SD SC D C2 <Defective board> C1 1 Trouble at Right half : D or C1 board (Panel) defect 2 Trouble at Left half : D or C2 board (Panel) defect 46 . etc. Full Vertical line.Picture Trouble at Right or Left half (42 Inch) <Symptom> No Picture. Picture noise.

Picture Trouble in 50 Inch Models <Symptom> No Picture. <Models> 50inch (HD Panel) <NG Area> (Front view) SS2 SU SS SS3 C3 C2 C1 <Defective board> 1 Trouble at Upper right : C1 board or Panel defect 3 2 1 SD SC D 2 Trouble at Upper middle : C2 board or Panel defect 3 Trouble at Upper left : C3 board or Panel defect 47 . Half Vertical line. etc. Picture noise.

Picture Trouble all Over the Screen <Symptom> Picture noise. Full Vertical line. etc.g. <Models> 42inch (HD Panel) <NG Area (e.SD) defect 48 . 42 inch Panel)> (Front view) SU SS Symptom : White balance NG Result : D board <Actual Symptom> Symptom : Vertical line (All over screen) Result : D board 1 SD C2 C1 SC D Symptom : Abnormal Picture Result : SC board <Defective board> 1 Trouble at All area : D or SC board (SU.

Examples of Symptoms and Remedies 49 .

Picture Problem (All over the screen) <Symptom> Noise Picture <Photo of Symptom> Model : 42 inch Result : A Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : A Board Model : 42 inch Result : SC Board Model : 42 inch Result : SC Board Model : 42 inch Result : SC Board Model : 42 inch Result : SC Board Model : 42 inch Result : SC Board 50 .

Picture Problem (All over the screen) <Symptom> Vertical Line <Photo of Symptom> Model : 42 inch Result : D Board Model : 42 inch Result :D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : SC Board Model : 42 inch Result : SD Board Model : 42 inch Result : SD Board 51 .

Picture Problem (All over the screen) <Symptom> Abnormal Color. White Balance NG <Photo of Symptom> Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Yellow Magenta Magenta Model : 42 inch Result : D Board Model : 42inch Result : D Board Model : 42 inch Result : D Board Red Red Cyan Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Green Blue Abnormal Color 52 .

Picture Problem (All over the screen) <Symptom> Sync Error <Photo of Symptom> Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board 53 .

Picture Problem (Right half or Left half) <Symptom> Vertical Line <Photo of Symptom> Model : 50 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board 54 .

Picture Problem (Upper or Bottom) <Symptom> Vertical Line <Photo of Symptom> Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : D Board Model : 42 inch Result : SU Board Model : 42 inch Result : D Board Model : 42 inch Result : SC Board Model : 42 inch Result : SS Board Model : 42 inch Result : SU Board 55 .

This is more useful to identify the firmware version without having to decode the info in the setup menu About/Version screen. or password. press the [OK] button on the remote control for more than 3 seconds. Using this method. Self-check Screen How to Exit the self-check screen Press and hold the Power button on the TV for 5 seconds or disconnect the AC cord from the wall outlet. and while pressing the [VOLUME ( . It does NOT Reset the TV. it shows the unit firmware version (Peaks 1. Select a television channel. 56 .050 and GenX 1. channel labels. picture settings.00) and it checks IC communications ONLY. LOCK mode settings. It does not clear channel programmed settings. TV volume down & OK on remote only does a basic IC self check.)] button on the main unit.Self-check Procedure CHASSIS: GPH11D All models NOTE: This procedure does not reset the TV How to access the self-check screen to reset the unit.

disconnect the AC cord from the wall outlet. The Self-Check menu appears on screen. Note: All customer programmed parameters will be erased.)” button on the main unit. 57 . Then.Reset Procedure CHASSIS: GPH11D All models To Reset the Unit. turn the TV on and while pressing the “VOLUME ( . press the “Menu” button on the remote control for more than 3 seconds.

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