P. 1
Conflict Resolution in the Workplace- Scenarios -[1]

Conflict Resolution in the Workplace- Scenarios -[1]

|Views: 12,415|Likes:
Published by howlpost

More info:

Categories:Types, Resumes & CVs
Published by: howlpost on Jan 02, 2011
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as RTF, PDF, TXT or read online from Scribd
See more
See less

05/03/2013

pdf

text

original

CONFLICT RESOLUTION IN THE WORKPLACE

SCENARIOS

– How would you deal with the following situations?

1. Two of your fellow employees are having a verbal argument in your office. They are fighting over who is responsible for the tasks that the boss has just assigned to the three of you. Give two ways in which you might solve this conflict.

2. Five of your fellow employees have just been let go. The workload of the five employees has been divided up between two other employees. These two employees continue to complain and are very resentful of the employer. Give two ways in which you might solve this conflict.

3. You are working on a team project that is to be presented to your boss by the end of the week. One of the team members continually makes fun of two other team members. The two team members have decided that they will not speak to the woman who continues to make fun of them. All the team members have remarked about the tension in the workplace. Give two ways in which you might solve this conflict.

4. You are really sick, but you have an important meeting to attend at work today. What do you do? If you call your boss on the phone, what do you say?

4. You are a new employee at your job. One of your coworkers has been rude to you from the first day. When you asked him for help because he was the only one

around, he pretended not to hear you. When you asked again, he spoke to you in another language that you didn’t understand, even though you know he speaks English. You can tell that he doesn’t like you, but you don’t know why. Give two ways in which you might solve this conflict.

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->