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ITIL Foundation Guide

ITIL Foundation Guide

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Published by shahegde

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Published by: shahegde on Jan 10, 2011
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11/11/2011

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The Release Manager has several key responsibilities:

oTo manage the overall efficiency and effectiveness of the Process
oTo ensure that suitably skilled and experienced staff are
available to manage Releases. - To work with the Change and
Configuration teams to ensure that the quality of the Release
and the way it is progressed from Development, through to Test
and ultimately into Live is maintained.
oTo work with Development staff and Project Staff to ensure that
Release Integrity is maintained.
oTo produce regular management information reports that clearly
show the status and progress against plan of a particular
Release.
oTo identify and help improve the quality of the Process.

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