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6915316 Business Intelligence

6915316 Business Intelligence

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  • Business intelligence
  • Analytics
  • Business intelligence tools
  • Digital dashboard
  • Economic Espionage Act of 1996
  • Environmental scanning
  • Intelligent document
  • List of management topics
  • OLAP
  • OODA Loop
  • Pivot table
  • Reverse engineering
  • Actuate
  • Applix
  • Business Objects (company)
  • Cognos
  • ComArch
  • Dimensional Insight
  • Hyperion Solutions
  • MaxQ Technologies
  • Microsoft Analysis Services
  • Microsoft Excel
  • MicroStrategy
  • Oco
  • Oracle Corporation
  • OutlookSoft
  • Pentaho
  • Pilot software
  • Prospero Business Suite
  • SAP Business Information Warehouse
  • SAS Institute
  • Siebel Systems
  • SPSS
  • Teradata

Business intelligence

Business intelligence (BI) is a business management term which refers to applications and technologies which are used to gather, provide access to, and analyze data and information about their company operations. Business intelligence systems can help companies to have a more comprehensive knowledge of the factors affecting their business, such as metrics on sales, production, internal operations, and they can help companies to make better business decisions. Business Intelligence should not be confused with competitive intelligence, which is a separate management concept.

• • • •

1 Rationale for using BI 2 BI Technologies 3 History 4 The Future of Business Intelligence o 4.1 Key Intelligence Topics o 4.2 Designing and implementing a business intelligence program 5 See also

6 References

Rationale for using BI
Business Intelligence applications and technologies can enable organizations to make more informed business decisions, and they may give a company a competitive advantage. For example, a company could use business intelligence applications or technologies to extrapolate information from indicators in the external environment and forecast the future trends in their sector. Business intelligence is used to improve the timeliness and quality of information, and enable managers to be able to better understand the position of their firm as in comparison to its competitors. Business intelligence applications and technologies can help companies to analyze changing trends in market share; changes in customer behaviour and spending patterns; customers' preferences; company capabilities; and market conditions. Business intelligence can be used to help analysts and managers determine which adjustments are most likely to respond to changing trends. Using BI systems can help companies to develop a more consistent, data-based decision making process for business decisions, which can produce better results than making business decisions by "guesswork." As well, business intelligence applications can enhance communication among departments, coordinate activities, and enable companies to respond more quickly to changes (e.g., in financial conditions, customer preferences, supply chain operations, etc.). When a BI system is well-designed and properly integrated into a company's processes and decision-making process, it may be able to improve a 1

company's performance. Having access to timely and accurate information is an important resource for a company, which can expedite decision-making and improve customers' experience. In the competitive customer-service sector, companies need to have accurate, up-to-date information on customer preferences, so that the company can quickly adapt to their changing demands. Business Intelligence enables companies to gather information on the trends in the marketplace and come up with innovative products or services in anticipation of customer's changing demands. Business Intelligence applications can also help managers to be better informed about actions that a company's competitors are taking. As well, BI can help companies to share selected strategic information with business partners. For example, some businesses use BI systems to share information with their suppliers (e.g., inventory levels, performance metrics, and other supply chain data). BI systems can also be designed to provide managers with information on the state of economic trends or marketplace factors, or to provide managers with in depth knowledge about the internal operations of a business.

BI Technologies
For the BI technology system to work effectively, companies address the need to have a secure computer system which can specify different levels of user access to the data 'warehouse', depending on whether the user is a junior staffer, manager, or executive. As well, a BI system needs to have sufficient data capacity, a plan for how long data will be stored (data retention). Analysts also need to set benchmark and performance targets for the system. Business intelligence analysts have developed software tools to gather and analyze large quantities of unstructured data, such as production metrics, sales statistics, attendance reports, and customer attrition figures. Each BI vendor typically develops Business Intelligence systems differently, to suit the demands of different sectors (e.g., retail companies, financial services companies, etc.). Business intelligence software and applications includes a range of tools. Some BI applications are used to analyze performance, projects, or internal operations, such as AQL - Associative Query Logic; Scorecarding; Business activity monitoring; Business Performance Management and Performance Measurement; Business Planning; Business Process Re-engineering; Competitive Analysis; User/End-user Query and Reporting;Enterprise Management systems; Executive Information Systems (EIS); Supply Chain Management/Demand Chain Management; and Finance and Budgeting tools. Other BI applications are used to store and analyze data, such as Data mining (DM), Data Farming, and Data warehouses;Decision Support Systems (DSS) and Forecasting; Document warehouses and Document Management;Knowledge Management; Mapping,


Information visualization, and Dashboarding; Management Information Systems (MIS);Geographic Information Systems (GIS); Trend Analysis; Software as a service (SaaS) Business Intelligence offerings (On Demand)- similar to traditional BI solutions but software is hosted for customers by a provider.[1] ;Online Analytical Processing (OLAP) and multidimensional analysis; sometimes called "Analytics" (based on the "hypercube" or "cube"); Real time business intelligence;Statistics and Technical Data Analysis; Web Mining, Text mining and Systems intelligence. Other BI applications are used to analyze or manage the "human" side of businesses, such as Customer Relationship Management (CRM) and Marketing tools and Human Resources applications.Web Personalization For examples of implemented Business Intelligence systems, see the BI screenshot collection at The Dashboard Spy.

Sun Tzu's The Art of War highlighted the importance of collecting and analyzing information. Sun Tzu claimed that to succeed in war, a general should have full knowledge of their own strengths and weaknesses and full knowledge of the enemy's strengths and weaknesses. Lack of either one might result in defeat. Prior to the start of the Information Age in the late 20th century, businesses had to collect data from non-automated sources. Businesses then lacked the computing resources to properly analyze the data, and as a result, companies often made business decisions primarily on the basis of intuition. As businesses started automating more and more systems, more and more data became available. However, collection remained a challenge due to a lack of infrastructure for data exchange or to incompatibilities between systems. Analysis of the data that was gathered and reports on the data sometimes took months to generate. Such reports allowed informed long-term strategic decision-making. However, short-term tactical decision-making continued to rely on intuition. In modern businesses, increasing standards, automation, and technologies have led to vast amounts of data becoming available. Data warehouse technologies have set up repositories to store this data. Improved Extract, transform, load (ETL) and even recently Enterprise Application Integration tools have increased the speedy collecting of data. OLAP reporting technologies have allowed faster generation of new reports which analyze the data. Business intelligence has now become the art of sifting through large amounts of data, extracting pertinent information, and turning that information into knowledge upon which actions can be taken. Business intelligence software incorporates the ability to mine data, analyze, and report. Some modern BI software allow users to cross-analyze and perform deep data research rapidly for better analysis of sales or performance on an individual, department, or company level. In modern applications of business intelligence software, managers are


The first is that business rules and structures (general ledgers. "BI 2. "The mismatch between fantasy and reality is driven by two factors..0" is the recently-coined term which is part of the continually developing Business Intelligence industry and heralds the next step for BI. "This instant "Internet experience" will create the new framework for business intelligence. In the not too distant future companies will become dependent on real time business information in much the same fashion as people come to expect to get information on the internet in just one or two clicks. companies must meet or exceed the expectations of consumers.. To stay competitive. but business processes will have to change to accommodate and exploit the real-time flows of business data. They will come to expect up to date and fresh information in the same fashion as they monitor stock quotes online. Companies will have to rely more heavily on their business intelligence systems to stay ahead of trends and future events.able to quickly compile reports from data for forecasting.0" is used to describe the acquisition. asset hierarchies. it would be wise to keep in mind the observation of veteran analyst Andy Hayler as they now begin to describe their products in terms of the "real time" and "BI 2. but are spread out among many disparate transaction system implementations. current data end-users are now clamoring to have. "Business users don't want to wait for information. Realizing that hype has historically outpaced reality as Business Intelligence software companies compete for marketshare. In 1989 Howard Dresner. provision and analysis of "real time" data.. DataMirror Corp. particularly in front line operations." -. This is the way we live our lives today. Hayler then goes on to explain. CEO of SeeWhy. Business intelligence users are beginning to demand [Real time Business Intelligence] or near real time analysis relating to their business. and business decision making. Information needs to be always on and never out of date. Hayler recently wrote the following in an article titled. analysis. Windsor UK. product classification. the implication being that earlier Business Intelligence and Data Mining products (BI 1.Get Real":"I permitted myself a wry smile when I first heard the hype about 'real time' business intelligence".0" nomenclature. etc.) are not in fact uniform. "Real Time BI . Why should Business Intelligence be any different?" Charles Nicholls.The second problem is that 4 . a Software company.Nigel Stokes. CEO. Dresner left Gartner in 2005 and joined Hyperion Solutions as its Chief Strategy Officer.0?) have not been capable of providing the kind of timely. Toronto "BI 2. Monthly and even weekly analysis will not suffice. a Research Fellow at Gartner Group popularized "BI" as an umbrella term to describe a set of concepts and methods to improve business decisionmaking by using fact-based support systems. The Future of Business Intelligence In this rapidly changing world consumers are now demanding quicker more efficient service from businesses.

This article has been tagged since June 2006. This is essentially what the new MSSO Technology has done. when information had to be manually inputted and calculated. so far as he can determine. data will have to be converted into what Hayler calls "a lowest common denominator consistent set. rather than focusing on databases and their resistance to having any kind of change in structure..0 is now not only within reach. Prior to the widespread adoption of computer and web applications. As long as Business Intelligence relies upon some kind of data warehouse structure (including web-based virtual data "warehouses"). Recently. it has become a reality. The remainder of this article may require cleanup to meet Wikipedia's quality standards. you can forget about true 'real-time' business intelligence across an enterprise: the real world gets in the way". In the 2000s. such as credit card companies and "wealth management" services often make KPI-related data available weekly. or replace this tag with a more specific message. getting BI data in a genuinely true. In the future.0" is unattainable? Notice that. Please discuss this issue on the talk page. "real time" format remains.the landscape of business structures is itself in constant flux.. banks have tried to make data available at shorter intervals and have reduced delays. "real time" BI 2. So." When it comes to dealing with multiple. does this mean that "BI 2. as groups reorganize. However. Businesses that face higher operational/credit risk loading. business environment which requires tweaking and restructuring of IT systems. Also in the near future business information will become more democratized where end users from throughout the organization will be able to view information on their particular segment to see how it's performing.As long as people design data models and databases the traditional way. performance data was often not available for weeks or months. "a pipe dream. If the design continues to remain essentially the same. With MSSO. again according to Hayler. the caveat here has to do with data models and databases. what if there was a way to bypass the database architecture and directly capture the data? This "outside the box" approach would allow real-time access to data. in Hayler's opinion. disparate data sources and the constantly changing. In 5 . the possibility of "real time" Business Intelligence is remote. companies are tending to make data of various types available more promptly. The KPI methodology was further expanded with the Chief Performance Officer methodology which incorporated KPIs and root cause analysis into a single methodology. subsidiaries are sold or new companies acquired". the capability requirements of business intelligence will increase in the same way that consumer expectations increase. often volatile. Key Intelligence Topics Business intelligence often uses Key performance indicators (KPIs) to assess the present state of business and to prescribe a course of action. It is therefore imperative that companies increase at the same pace or even faster to stay competitive.

Are these the best metrics? How do we know that? How many metrics need to be tracked? If this is a large number (it usually is).g. how much random variation does it contain? Does the organization measure this? Cost and risk queries: The financial consequences of a new BI initiative should be estimated. e. so they can be benchmarked against performance in other organizations? What are the industry standard metrics available? Measurement Methodology-related queries: One should establish a methodology or a procedure to determine the best (or acceptable) way of measuring the required metrics. Baseline queries: Current information-gathering competency needs assessing. Adjustments in the programme may be necessary.... How can 6 .. a strategy map). Designing and implementing a business intelligence program When implementing a BI programme one might like to pose a number of questions and take a number of resultant decisions. It is necessary to assess the cost of the present operations and the increase in costs associated with the BI initiative? What is the risk that the initiative will fail? This risk assessment should be converted into a financial metric and included in the planning.. The programme should be tested for accuracy.e. Who has a stake in the current procedure? What kinds of customers/stakeholders will benefit directly from this initiative? Who will benefit indirectly? What are the quantitative / qualitative benefits? Is the specified initiative the best way to increase satisfaction for all kinds of customers. One must decide what metrics to use for each piece of information being gathered. and validity. What strategic goal(s) of the organization will the programme address? What organizational mission/vision does it relate to? A crafted hypothesis needs to detail how this initiative will eventually improve results / performance (i. Does the organization have the capability of monitoring important sources of information? What data does the organization collect and how does it store that data? What are the statistical parameters of this data. Customer and Stakeholder queries: Determine who will benefit from the initiative and who will pay. and how frequently will the organization collect data? Do industry standards exist for this? Is this the best way to do the measurements? How do we know that? Results-related queries: Someone should monitor the BI programme to ensure that objectives are being met. distribution channel members? Metrics-related queries: These information requirements must be operationalized into clearly defined metrics.. what kind of system can be used to track them? Are the metrics standardized. shareholders. reliability. or is there a better way? How will customers' benefits be monitored? What about employees. What methods will be used.some cases. companies may even offer a daily analysis of data. This fast pace requires analysts to use IT systems to process this large volume of data. such as: • • • • • • • Goal Alignment queries: The first step determines the short and medium-term purposes of the programme.

wikipedia.org/wiki/Business_intelligence" Categories: Articles lacking sources from October 2006 | All articles lacking sources | Wikipedia articles needing style editing | Cleanup from June 2006 | Business intelligence | Data management Views • • • • Article Discussion Edit this page History Personal tools • Sign in / create account Navigation • • Main page Community portal 7 . See also • • • • • • • • • • • • Analytics Business intelligence tools Digital dashboard Economic Espionage Act of 1996 Environmental scanning Intelligent document List of management topics OLAP OODA Loop Pivot table Predictive analytics Reverse engineering References 1.one demonstrate that the BI initiative (rather than other factors) contributed to a change in results? How much of the change was probably random?. ^ Industry Analyst Think Strategies & it's SaaS Showplace Retrieved from "http://en.

) 8 . 30 January 2007. (See Copyrights for details.• • • • • • • Featured content Current events Recent changes Random article Help Contact Wikipedia Donations Search Toolbox • • • • • • • What links here Related changes Upload file Special pages Printable version Permanent link Cite this article In other languages • • • • • • • • • • • • • Deutsch Español Français Hrvatski Italiano ‫עברית‬ Lietuvių Nederlands Polski Português Suomi Svenska 中文 • • This page was last modified 15:30. All text is available under the terms of the GNU Free Documentation License.

Business analytics is a term used for more sophisticated forms of business data analysis. Inc. The bank can make even more money by lending to poor people. with many other issues in order to make decisions on when to lend money to these different borrower segments. or decisions on the interest rate charged to members of a portfolio segment to cover any losses among members in that segment. Example A common application of business analytics is portfolio analysis.. some from wealthy people. The question is how to evaluate the whole portfolio. Note that poorer people are usually at greater risk of default. Note too. In this.• Wikipedia® is a registered trademark of the Wikimedia Foundation. but tends to be based on physics modeling involving extensive computation. that a few poor people may eventually become rich. and will reward the bank for loyalty. a USregistered 501(c)(3) tax-deductible nonprofit charity. Note too. but there are only so many wealthy people. Privacy poli Analytics Analytics is the branch of logic dealing with analysis. Analytics closely resembles statistical analysis and data mining. that some poor people are excellent borrowers. a bank or lending agency has a collection of accounts. which makes the portfolio hard to understand. The analytics solution may combine time series analysis. See also • • • • • • • Predictive analytics List of software engineering topics Statistics OLAP Business intelligence MSSO Web analytics 9 . The bank can make more money by also lending to middle class people. The bank wants to maximize its income. and some from poor people. The bank can make money by lending to wealthy people. while minimizing its risk. some from middle class people.

commonly known as OLAP (including HOLAP.[2]. Business performance management (BPM) Open Source & Free Business Intelligence Products • • OpenI: simple web application that does OLAP reporting SpagoBI: a Business Intelligence Free Platform which uses many FOSS tools as analytical engines. decision support.a capability of some management. While some business intelligence tools include ETL functionality. ETL tools are generally not considered business intelligence tools. ROLAP and MOLAP). Specifically they are generally tools that aid in the analysis.[1] Reporting software generates agreggated views of data to keep the management informed about the state of their business. There are a variety of data mining techniques that reveal different types of patterns. Data mining . and presentation of data.External links • A map of analytics gives a view of the many types of business analytics Business intelligence tools Business intelligence tools are a type of application software designed to help the business intelligence (BI) business processes. integrating them in an infrastructure which offers a cross- 10 . and executive information systems that supports interactive examination of large amounts of data from many perspectives.extraction of consumer information from a database by utilizing software that can isolate and identify previously unknown patterns or trends in large amounts of data. Some of the techniques that belong here are Statistical methods (particularly Business statistics) and Neural networks as very advanced means of analysing data. Contents • • • 1 Types of business intelligence tools 2 Open Source & Free Business Intelligence Products 3 Commercial Products 4 Notes Types of business intelligence tools • • • • Online Analytical Processing.

McGraw-Hill 2.OLAP. ^ James O'Brien and George Marakas. data mining and workflow capabilities YALE: open-source software for intelligent data analysis. 7th ed. Management Information Systems. data mining. analysis. Commercial Products • • • • • • • • • • • • • • • • • • • • • • • ACE*COMM Actuate Applix Business Objects Cognos ComArch Dimensional Insight Hyperion Solutions Corporation MaxQ Technologies Microsoft Analysis Services Microsoft Excel MicroStrategy Oco Oracle Corporation OutlookSoft Pentaho Pilot Software.Dashboard and over the DWH. dashboard. and machine learning useful for business intelligence applications.Data Mining. ^ Dictionary of Marketing Terms. Pentau: enterprise-class reporting. Inc. 1. knowledge discovery.• • operativeness and a consistent vision between Report. Prospero Business Suite SAP Business Information Warehouse SAS Institute Siebel Systems SPSS Teradata Notes Prose contains specific citations in source text which may be viewed in edit mode. 3rd Edition Digital dashboard 11 .

summaries. is a business management tool used to visually ascertain the status (or "health") of a business enterprise though key business indicators. drill-downs. digital dashboards as we know them today began appearing. Contents • • • • • 1 Types of dashboards 2 History 3 Benefits of digital dashboards 4 Aerospace Digital Dashboards 5 See also 6 External links Types of dashboards Based on the metaphor of the instrument panel in a car. Specialized dashboards may track all corporate functions. For a collection of enterprise dashboard screenshots see The Dashboard Spy. information technology. Devices such as red/green/yellow lights. security. action notices. operations. a blog dedicated to monitoring digital dashboards. The success of digital dashboard projects often rely on the correct selection of metrics to monitor. next steps. at-aglance displays of data pulled from disparate business systems to provide warnings. users may see the high-level processes and then drill down into low level data. In the late 1990s with the surge of the web. graphics such as bar charts. Digital dashboards use visual. the computer. sales performance figures — these are just some of the content appropriate on business dashboards.A digital dashboard.sparklines and gauges are usually set in a portal-like environment that is often role-driven and customizable. pie charts . Digital dashboard projects involve business units as the driver and the information technology department as the enabler. or "digital" version of a dashboard provides a business manager with the input necessary to "drive" the business. customer relationship management and many more departmental dashboards. Examples include human resources. This level of detail is often buried deep within the corporate enterprise and otherwise unavailable to the senior executives. Graphically. project management. sales. Many systems were home built as 12 . and summaries of business conditions. balanced scorecards. also known as an enterprise dashboard or executive dashboard. recruiting. the idea of digital dashboards follows the work in the 1970s with the study of decision support systems. Digital dashboards may be laid out to track the flows inherent in the business processes that they monitor.bullet graphs. alerts. History Historically. Key performance indicators.

Some benefits to using digital dashboards include: • • • • • • • Elimination of duplicate data entry. digital dashboards allow you to capture and report specific data points from each department within the organization. allows for considerable specialization and independence. Today. including complex navigational map displays..the emphasis on efficiency became a passion. the Federal Aviation Administration (FAA) and the National Aeronautics and Space Administration (NASA) have long histories of research into the ergonomic aspects of cockpit design and have conducted extensive investigations of airline industry accidents. and the various applications driving it. generally manufactured by one entity. allow managers to do just that. often made by different manufacturers. Benefits of digital dashboards Most organizations have various departments all contributing to its overall success and thus it is important to be able to assess the progress of each department. Measure efficiencies/inefficiencies. In the U. instruments. Ability to generate detailed reports showing new trends. 13 . Like GE Aviation has developed a proprietary software/portal called as "Digital Cockpit" to monitor the trends in aircraft spare parts business. Certain companies however still continue to do in-house development and maintenance of dashboard applications. are constructed using a standard user interface markup language known as ARINC 661. Ability to identify and correct negative trends. This standard defines the interface between an independent cockpit display system. and Ergonomics. which are a type of executive information system. instruments and gauges. Ability to make more informed decisions based on collected BI (business intelligence) Align strategies and organizational goals. Many cycles of primary research and subsequent application of findings have occurred over the history of aviation. Modern aircraft designs have rapidly adopted a fully digital “glass cockpit. involving such disciplines as: Cognitive Science. Perception. HumanFactors Engineering.” In current systems. and the various user applications needing dynamic access to it. The separation between the overall display system. Neuroscience.S. Digital dashboards. Aerospace Digital Dashboards The aerospace industry has a long history of designing and refining cockpit display systems. digital dashboard technology is available "out-of-the-box" with many software providers on the scene. controls. etc. To gauge exactly how well an organization is performing overall. Increase overall revenues. such as gauges. as they colletively apply to aerospace safety. Human computer interaction. thus providing a "snapshot" of performance.

at-aglance displays of data pulled from disparate business systems to provide warnings. action notices. a blog dedicated to monitoring digital dashboards The White House Economic Statistics Briefing Room — an example of a "dashboard" that collates information feeds from multiple sources and presents them with a unified look and feel Digital dashboard A digital dashboard. and summaries of business conditions. is a business management tool used to visually ascertain the status (or "health") of a business enterprise though key business indicators.Contains an alternative strategic measurement process suitable for digital dashboards Key performance indicators Infographic Visualization (graphic) Information design Data mining Chart Diagram Dashboard of Sustainability MSSO External links • • • BusinessWeek Magazine: Giving the Boss the Big Picture: A dashboard pulls up everything the CEO needs to run the show (February 2006) The Dashboard Spy.See also • • • • • • • • • • • • • • • • • Scientific visualization Decision support system Event Stream Processing Complex Event Processing Executive Information System Business activity monitoring Balanced scorecard Prometheus Process . Contents • • • • 1 Types of dashboards 2 History 3 Benefits of digital dashboards 4 Aerospace Digital Dashboards 14 . Digital dashboards use visual. next steps. also known as an enterprise dashboard or executive dashboard.

Graphically. drill-downs. sales. Like GE Aviation has developed a proprietary software/portal called as "Digital Cockpit" to monitor the trends in aircraft spare parts business. a blog dedicated to monitoring digital dashboards. security. digital dashboard technology is available "out-of-the-box" with many software providers on the scene. alerts.bullet graphs. information technology. To gauge exactly how well an organization is performing overall. the computer. Many systems were home built as the emphasis on efficiency became a passion. digital dashboards as we know them today began appearing. Digital dashboards. digital dashboards 15 . Key performance indicators. This level of detail is often buried deep within the corporate enterprise and otherwise unavailable to the senior executives. operations. users may see the high-level processes and then drill down into low level data. which are a type of executive information system. Today. or "digital" version of a dashboard provides a business manager with the input necessary to "drive" the business. For a collection of enterprise dashboard screenshots see The Dashboard Spy. Benefits of digital dashboards Most organizations have various departments all contributing to its overall success and thus it is important to be able to assess the progress of each department.sparklines and gauges are usually set in a portal-like environment that is often role-driven and customizable. pie charts . allow managers to do just that. balanced scorecards. sales performance figures — these are just some of the content appropriate on business dashboards. customer relationship management and many more departmental dashboards. Specialized dashboards may track all corporate functions. summaries. The success of digital dashboard projects often rely on the correct selection of metrics to monitor.• 5 See also 6 External links Types of dashboards Based on the metaphor of the instrument panel in a car. [edit] History Historically. In the late 1990s with the surge of the web. project management. recruiting. Certain companies however still continue to do in-house development and maintenance of dashboard applications. Examples include human resources. graphics such as bar charts. the idea of digital dashboards follows the work in the 1970s with the study of decision support systems. Devices such as red/green/yellow lights. Digital dashboards may be laid out to track the flows inherent in the business processes that they monitor. Digital dashboard projects involve business units as the driver and the information technology department as the enabler.

Neuroscience. instruments. Perception. This standard defines the interface between an independent cockpit display system. HumanFactors Engineering. and the various applications driving it. generally manufactured by one entity.Contains an alternative strategic measurement process suitable for digital dashboards Key performance indicators 16 .allow you to capture and report specific data points from each department within the organization. including complex navigational map displays. are constructed using a standard user interface markup language known as ARINC 661. thus providing a "snapshot" of performance. In the U. etc. Measure efficiencies/inefficiencies. Some benefits to using digital dashboards include: • • • • • • • Elimination of duplicate data entry. Ability to identify and correct negative trends. Ability to make more informed decisions based on collected BI (business intelligence) Align strategies and organizational goals. Ability to generate detailed reports showing new trends..” In current systems. the Federal Aviation Administration (FAA) and the National Aeronautics and Space Administration (NASA) have long histories of research into the ergonomic aspects of cockpit design and have conducted extensive investigations of airline industry accidents. Human computer interaction. often made by different manufacturers. instruments and gauges. See also • • • • • • • • • Scientific visualization Decision support system Event Stream Processing Complex Event Processing Executive Information System Business activity monitoring Balanced scorecard Prometheus Process . involving such disciplines as: Cognitive Science. Aerospace Digital Dashboards The aerospace industry has a long history of designing and refining cockpit display systems. as they colletively apply to aerospace safety. and Ergonomics. Modern aircraft designs have rapidly adopted a fully digital “glass cockpit. and the various user applications needing dynamic access to it. allows for considerable specialization and independence. such as gauges. controls. Many cycles of primary research and subsequent application of findings have occurred over the history of aviation.S. Increase overall revenues. The separation between the overall display system.

18 U. a blog dedicated to monitoring digital dashboards The White House Economic Statistics Briefing Room — an example of a "dashboard" that collates information feeds from multiple sources and presents them with a unified look and feel Economic Espionage Act of 1996 The Economic Espionage Act of 1996 (18 U. criminalizes the theft of trade secrets to benefit foreign powers.S. (The statutory penalties are different for the two offenses.S. § 1832.C. This may be obtained through a number of direct and indirect techniques that share common origins in the national intelligence community.S. criminalizes their theft for commercial or economic purposes. The offence was intended to have.S. citizen. and trends of actionable interest.C. § 1831-1839) makes the theft or misappropriation of a trade secret a federal crime. Most business intelligence (also known as competitive intelligence practitioners) rely largely on the collection and analysis of open source information from which they identify events. § 1831(a). The first. or had. This law contains two provisions criminalizing two sorts of activity.• • • • • • • • Infographic Visualization (graphic) Information design Data mining Chart Diagram Dashboard of Sustainability MSSO External links • • • BusinessWeek Magazine: Giving the Boss the Big Picture: A dashboard pulls up everything the CEO needs to run the show (February 2006) The Dashboard Spy. The use of these techniques is often debated from legal and ethical standpoints based on this Act. the second. 1996 has extraterritorial jurisdiction where: • • • The offender is a U. citizen. 17 . or negotiations.S. some techniques focus on the collection of publicly available information that is in limited circulation.S. a direct substantial effect in the U.C. marketing. However. The victim is a U. This legislation has created much debate within the business intelligence community regarding the legality and ethics of various forms of information gathering designed to provide business decision-makers with competitive advantages in areas such as strategy. 18 U. patterns. research and development.) The Economic Espionage Act.

The French and European allegations centred on the suspicion that such information was being passed to US firms. has been using the technology to monitor European business communications. To sustain competitive advantage the company must also respond to the information gathered from environmental scanning by altering its strategies and plans when the need arises.One such example is the collection and analysis of gray literature. but actively support industrial espionage using both their national intelligence services as well as less formal mechanisms including bribery and corruption. Many other nations not only lack such legislation. For an assessment of its activity we must turn to authorities such as the European Parliament which in 2000 voted to carry out an investigation into the international surveillance project ECHELON. You can help Wikipedia by expanding it. to better achieve a sustainable competitive advantage.S. The Society for Competitive Intelligence Professionals provides training and publications which outline a series of guidelines designed to support business intelligence professionals seeking to comply with both the legal restrictions of the EEA as well as the ethical considerations involved. That same year the French government also began an official investigation into allegations that several collaborating nations may be using the program for illegal purposes. The techniques for developing actionable intelligence from limited circulation / limited availability documents such as selected corporate publications can raise difficult legal and ethical questions under both intellectual property laws and the Economic Espionage Act. developed on the basis of a national philosophy that emphasizes a “level playing field” for all business competitors that arose in no small part due to the size and diversity of the American private sector. For understandable reasons.S. Central Intelligence Agency documents had been revealed to the British press. The United States Office of the National Counterintelligence Executive publishes an annual report on Foreign Economic Collection and Industrial Espionage mandated by the U. U. The EEA is a uniquely American law. Congress which outlines these espionage activities of many foreign nations. showing that the U. the US does not publish records of its own indulgence in state-sanctioned industrial espionage. Environmental scanning Environmental scanning is a concept from business management by which businesses gather information from the environment. 18 .S. This United States federal legislation article is a stub.

and the company's internal environment.continuous structured factors Most commentators feel that in today's turbulent business environment the best scanning method available is continuous scanning. and respond to environmental threats before significant damage is done. This allows the firm to act quickly. Macroenvironmental scanning involves analysing: • • • The Economy o GNP or GDP per capita o economic growth o unemployment rate o inflation rate o consumer and investor confidence o inventory levels o currency exchange rates o merchandise trade balance o financial and political health of trading partners o balance of payments o future trends Government o political climate . consumer analysis. take advantage of opportunities before competitors do.Methods There are three ways of scanning the business environment: • Continuous scanning .(also called continuous learning) . product innovations. author Baldeep Mann The Macroenvironment Environmental scanning usually refers just to the macroenvironment.amount of government activity o political stability and risk o government debt o budget deficit or surplus o corporate and personal tax rates o payroll taxes o import tariffs and quotas o export restrictions o restrictions on international financial flows Legal o minimum wage laws o environmental protection laws o worker safety laws o union laws 19 . but it can also include industry and competitor analysis.

monopoly laws Sunday closing laws municipal licences laws that favour business investment Technology o efficiency of infrastructure. capitalism. role of family. ports. role of government. collectivism  role of church and religion  consumerism  environmentalism  importance of work. pride of accomplishment o cultural structures including:  diet and nutrition  housing conditions Potential Suppliers o Labour supply  quantity of labour available  quality of labour available  stability of labour supply  wage expectations  employee turn-over rate  strikes and labour relations  educational facilities o o o o o 20 . airports. free enterprise  individualism. healthcare. education.• • • • copyright and patent laws anti. communication. rolling stock. etc. including: roads. hospitals. o industrial productivity o new manufacturing processes o new products and services of competitors o new products and services of supply chain partners o any new technology that could impact the company o cost and accessibility of electrical power Ecology o ecological concerns that affect the firms production processes o ecological concerns that affect customers' buying habits o ecological concerns that affect customers' perception of the company or product Socio-Cultural o demographic factors such as:  population size and distribution  age distribution  education levels  income levels  ethnic origins  religious affiliations o attitudes towards:  materialism.

price. Responses When an issue is detected. and stability of material inputs  delivery delays  proximity of bulky or heavy material inputs  level of competition among suppliers Service Providers  quantity. there are generally six ways of responding to them: • • • • • • opposition strategy .try to influence the environmental forces so as to negate their impact . and rated on its likeliness of occurrence. It must be rated on its potential impact on the company. and stability of service facilitators  special requirements Scanning these macroenvironmental variables for threats and opportunities requires that each issue be rated on two dimensions.adapt your marketing plan to the new environmental conditions offensive strategy .find substitutes passive strategy .this is only successful where you have some control over the environmental variable in question adaptation strategy . quantity.no response .redeploy your assets into another industry contingency strategies .determine a broad range of possible reactions .study the situation further See also • • • • • • • • • • • marketing marketing management industry or market research marketing research PEST analysis Porter 5 forces analysis Prometheus Process marketing plan SWOT Analysis competitor analysis environmental analysis 21 . price.o o Material suppliers  quality.quick response can give you a competitive advantage redeployment strategy .try to turn the new influence into an advantage . Multiplying the potential impact parameter by the likeliness of occurrence parameter gives us a good indication of its importance to the firm. quality.

and international trade. Programming marketing documents with customer data helps to improve customer loyalty. and reduce costs. production management. • Management an overview 22 . increase response rates. personalized web pages. InfoPath from Microsoft. Each is based on using XML as a format for data. For articles on specific areas of management. such as marketing management. They usually require web access and server software. Intelligent documents are also being used by marketing firms to target consumers more precisely. Intelligent documents are essentially interactive electronic documents. human resource management. see the list of related topics at the bottom of this page. and build brand recognition. See also • Business intelligence External links • • • XML 2003 report Bill Trippe Gilbane Report Cardiff Intelligent Documents List of management topics This is a list of articles on general management and strategic management topics. Intelligent documents include forms that change on request. and personalised presentations. Intelligent documents are used to help automate business processes. Formats include PDF from Adobe.List of Marketing Topics List of Economics Topics List of Finance Topics List of Management Topics List of Accounting Topics List of Economists Intelligent document Intelligent document is a general term to describe web documents with more functionality than a page designed to emulate paper. and XForms from W3C. improve customer service. reduce marketing costs. information technology management.

• • • • • • • • • • • • • • • • • • Balanced scorecard Benchmarking Business intelligence o Industry or market research o Industrial espionage o Environmental scanning o Marketing research o Competitor analysis o Reverse engineering Centralisation Change management Communications management Conjoint analysis Constraint Management o Constraint o Focused improvement o Donella Meadows' twelve leverage points to intervene in a system Corporate governance o Corporation o Board of directors o Middle management o Senior management o Corporate titles o Cross ownership o Community management Corporate image Cost management o Spend management o Procurement Crisis management Critical management studies Cultural intelligence Decentralisation Design management Engineering Management Enterprise content management o Content management system  Web content management system  Document management system Contract management Fixed assets management Records Management Facility management • o o o • 23 .

political economy.• • • • • • • • • • • • • • • • • • • • • • • • • Force field analysis Freelancing o Freelancing on the Internet Futures Studies Growth-share matrix Human Interaction Management Information technology management Knowledge management Morphological analysis Optimism bias Organizational development Management effectiveness Management information systems Peter Drucker's Management by objectives (MBO) Management consulting Management science and operations research Manufacturing o Just In Time manufacturing o Lean manufacturing News management Planning Planning fallacy Quality management Value Based Management Operations Popular management theories : a critique Professional institutions in management Management fad Finding related topics • • • • • • • • • • • • list of marketing topics list of human resource management topics list of economics topics list of finance topics list of accounting topics list of international trade topics list of information technology management topics list of production topics list of business law topics list of business ethics. and philosophy of business topics list of business theorists list of business topics 24 .

allowing for complex analytical and ad-hoc queries with a rapid execution time. Nigel Pendse has suggested that an alternative and perhaps more descriptive term to describe the concept of OLAP is Fast Analysis of Shared Multidimensional Information (FASMI). It is part of the broader category business intelligence. drop by at The Business and Economics Forum.2 Relational o 3.• • • • list of economists list of corporate leaders list of companies list of project management topics Timelines • Timeline of management techniques If you have an interest in the Economics and Business section of Wikipedia. Databases configured for OLAP employ a multidimensional data model. Contents 1 Functionality • • • 2 Aggregations 3 Types o 3. OLAP OLAP stands for On Line Analytical Processing. which also includes Extract transform load (ETL).4 Comparison o 3. The output of an OLAP query is typically displayed in a matrix (or pivot) format. management reporting. business process management (BPM). the values. financial reporting and similar areas.3 Hybrid o 3. It is an approach to quickly provide the answer to analytical queries that are dimensional in nature. The typical applications of OLAP are in business reporting for sales. the measures. marketing. They borrow aspects of navigational databases and hierarchical databases that are speedier than their relational kin. budgeting and forecasting.1 Multidimensional o 3. relational reporting and data mining. The term OLAP was created as a slight modification of the traditional database term OLTP (On Line Transaction Processing). The dimensions form the row and column of the matrix.5 Other types 4 APIs and query languages 25 .

Due to the potentially large number of aggregations to be calculated. The single most important mechanism in OLAP which allows to achieve such performance is use of aggregations. views) to calculate is known as the view selection problem. It consists of numeric facts called measures which are categorized by dimensions. Types OLAP systems have been traditionally categorized using the following taxonomy 26 . The combination of all possible aggregations and the base data contain the answers to every query which can be answered from the data (as in Gray. The objective of view selection is typically to minimize the average time to answer OLAP queries. ROLAP products work directly against the data source without copying data and HOLAP products combine the previous two approaches.1% of the time for the same query on OLTP relational data.a. and Pirahesh. often only a predetermined number are fully calculated while the remainder are solved on demand.• • 5 Products o 5. Measures are derived from the records in the fact table and dimensions are derived from the dimension tables.1 History o 5. or both. In MOLAP products the cube is populated by copying snapshot of the data from the data source.2 Market shares 6 See also 7 External links Functionality In the core of any OLAP system is a concept of an OLAP cube (also called multidimensional cube). 1997). Layman.k. Aggregations It has been claimed that for complex queries OLAP cubes can produce an answer in around 0. Bosworth. including greedy algorithms. Many different approaches have been taken to view selection (which is NP-Complete). the time to update them from changes in the base data. genetic algorithms and A* search algorithms. The problem of deciding which aggregations (a. Aggregations are built from the fact table by changing the granularity on specific dimensions and aggregating up data along these dimensions. View selection can be constrained by the total size of the selected set of aggregations. randomized search. The cube metadata is typically created from a star schema or snowflake schema of tables in a relational database. although some studies also minimize the update time as well. The number of possible aggregations is determined by every possible combination of dimension granularities.

large volume pre-processing is difficult to implement efficiently so it is frequently skipped. storage trade off. for some vendors. ROLAP is generally more scalable. Comparison Each type has certain benefits. but only the optimal subset of aggregations based on the desired performance vs. The base data and the dimension tables are stored as relational tables and new tables are created to hold the aggregated information. For example. except that a database will divide data between relational and specialized storage. However. Some MOLAP implementations are prone to database explosion. MOLAP uses database structures that are generally optimal for attributes such as time period. pre-calculated results and sparse multidimensional data. Hybrid Main article: HOLAP There is no clear agreement across the industry as to what constitutes "Hybrid OLAP". and use specialized storage for at least some aspects of the smaller quantities of more-aggregate or less-detailed data. MOLAP generally delivers better performance due to specialized indexing and storage optimizations. product or account code. The way that each dimension will be aggregated is defined in advance by one or more hierarchies. a HOLAP database will use relational tables to hold the larger quantities of detailed data. Relational Main article: ROLAP ROLAP works directly with relational databases. location. Depends on a specialized schema design. ROLAP query performance can therefore suffer. MOLAP also needs less storage space compared to ROLAP because the specialized storage typically includes compression techniques. Database explosion is a phenomenon causing vast amounts of storage space to be used by MOLAP databases when certain common conditions are met: high number of dimensions. 27 . The typical mitigation technique for database explosion is not to materialize all the possible aggregation.Multidimensional Main article: MOLAP MOLAP is the 'classic' form of OLAP and is sometimes referred to as just OLAP. although there is disagreement about the specifics of the benefits between providers.

The first real standard API was OLEDB for OLAP specification from Microsoft which appeared in 1997 and introduced the MDX query language. MDX became the de-facto standard in the OLAP world. Since this also used MDX as a query language. and offer good function support. with several companies springing up with offerings. Several OLAP vendors .there was no such unification in the OLAP world for a long time. There was some ensuing controversy and when Computerworld learned that Codd was paid by Arbor. although they are not as widespread as the ones above • • • WOLAP . which drove wide adoption of OLAP technology and moved it into mainstream.both server and client . Codd's paper resulted from a short consulting assignment which Codd undertook for former Arbor Software (now Hyperion Solutions). who has been described as "the father of the relational database". HOLAP encompases a range of solutions that attempt to mix the best of ROLAP and MOLAP. Microsoft released its first OLAP Server .Web-based OLAP DOLAP . it has more limitations in the specialized functions it can use. the term did not appear until 1993 when it was coined by Ted Codd. As a result Codd's "twelve laws of online analytical processing" were explicit in their reference to Essbase. Products History The first product which performed OLAP queries was IRI's Express which was released in 1970 (and acquired by Oracle in 1995). JDBC and OLEDB .Desktop OLAP RTOLAP . However. 28 .Microsoft Analysis Services. as a sort of marketing coup: the company had released its own OLAP product — Essbase — a year earlier. In 2001 Microsoft and Hyperion announced the XML for Analysis specification. which was endorsed by most of the OLAP vendors. the Open Source OLAP market began to establish itself.which had SQL as the standard query language. In the mid 2000. OLAP market experienced strong growth in late 90s with dozens of commercial products going into market.Since ROLAP relies more on the database to perform calculations. Other types The following acronyms are also used sometimes. scale well. It can generally pre-process quickly.adopted it.Real-Time OLAP APIs and query languages Unlike relational databases . In 1998. it retracted the article. and widespread APIs such as ODBC.

2% See also • • • • Business Intelligence Data Warehousing Data Mining Predictive analytics External links • • • • • • • Providing OLAP to User-Analysts: An IT Mandate. Microsoft Corporation . Orient. MicroStrategy .3% 7.4% 9.0% 4.3.Market shares According to the influential OLAP Report site.3. Cartesis SA .4% 5.28. Hyperion Solutions Corporation .8% 8.19. John Boyd of the United States Air Force. Its main outline consists of four overlapping and interacting processes: Observe. Systems Union/MIS AG .0% 2.7. Cognos .5. 29 . the Paper by Codd first describing OLAP OLAP Report: In depth overview of all commercial OLAP products* OLAP Council White Paper Dimensional Modeling and OLAP Tutorial Data Warehousing and OLAP: A Research-Oriented Bibliography Microsoft OLAP information A chapter from Erik Thomsen's book OLAP Solutions: Building Multidimensional Information Systems. Decide and Act.3% 6. Applix .3. SAP AG . the market shares for the top commercial OLAP products in 2005 were: 1.14. Business Objects . Oracle Corporation .4% 10. 2nd Edition OODA Loop The OODA Loop is a concept originated by military strategist Col.

It has become an important concept in both business and military strategy. Such activity will make us appear ambiguous (unpredictable) thereby generate confusion and disorder among our adversaries--since our adversaries will be unable to generate mental images or pictures that agree with the menacing as well as faster transient rhythm or patterns they are competing against. get inside [the] adversary's Observation-Orientation-Decision-Action time cycle or loop." [1] (John Boyd. observing and reacting to unfolding events more rapidly than an opponent. can thereby "get inside" the opponent's decision cycle and gain a military or business advantage. He also indicated that the phase of the battle has an important bearing on the ideal allocation of one's energies. An entity (either an individual or an organization) that can process this cycle quickly. Boyd emphasised that "the loop" is actually a set of interacting loops that are to be kept in continuous operation during combat. Contents • • • 1 Overview 2 Example 3 See also 4 Footnotes and references John Boyd developed the concept to explain how to direct one's energies to defeat an enemy and survive.Overview The accompanying diagram shows a decision cycle known as the Boyd cycle.. we should operate at a faster tempo or rhythm than our adversaries--or. better yet. . or the OODA loop. decision-making occurs in a cycle of observe-orient-decide-act. According to John Boyd. "Patterns of Conflict" presentation) 30 . "In order to win..

The OODA loop that focuses on strategic military requirements. the opponent is going through the same cycle. A first decision is made based on the available information so far: the pilot decides to "get into the sun" above his opponent. the pilot reacts as he is trained to. Father of the F16" [2]: The key is to obscure your intentions and make them unpredictable to your opponent while you simultaneously clarify his intentions. little time is devoted to orienting unless some new information pertaining to the actual identity or intent of the attacker comes into play. unfolding circumstances take priority over radio chatter.produces opportunities for the opponent to react inappropriately. where a player takes possession of the ball and must get past an opponent who is taller or faster. How does one interfere with an opponent's OODA cycle? One of John Boyd's primary insights in fighter combat was that it is vital to change speed and direction faster than the opponent. and cultural traditions that may come into play. continuously repeating the OODA cycle. or perhaps acting like a noncombatant? Is his plane exhibiting better-than-expected performance? As the dogfight begins.or under-react to conditions or activities that appear to be uncertain. When the enemy aircraft comes into radar contact. operate at a faster tempo to generate rapidly changing conditions that inhibit your opponent from adapting or reacting to those changes and that suppress or destroy his awareness. ambiguous. USAF Retired. A straight 31 . size. Another tactical-level example can be found on the basketball court. This is not necessarily a function of the plane's ability to maneuver. Back to observation: is the attacker reacting to the change of altitude? Then to orient: is the enemy reacting characteristically. and applies control inputs to climb. [1] As one of Boyd's colleagues. level of training. more direct information about the speed. Compare it with the Plan Do Check Act (PDCA) cycle or Shewhart cycle. and the pilot does not have time to process it consciously. and conscious thought is directed to supervising the flow of action and reaction. Before the enemy airplane is even within visual contact range. put it in his article "John Boyd. Getting "inside" the cycle — short-circuiting the opponent's thinking processes . was adapted for business and public sector operational continuity planning. the pilot will consider any available information about the likely identity of the attacker: his nationality. Example Consider a fighter pilot being scrambled to shoot down an enemy aircraft. or incomprehensible. That is. rather the pilot must think and act faster than the opponent can think and act. Simultaneously. of the enemy plane becomes available. a hodgepodge of confusion and disorder occur to cause him to over. which focuses on the operational or tactical level of projects. and maneuverability. Information cascades in real time. Harry Hillaker. Thus.

He was an advocate of maneuverable fighter aircraft. powerful jet fighters that were prevalent in the 1960s. OKLC 2002 • • • • The complete set of briefings by John Boyd. or has poor awareness of the situation. Constructing The Infrastructure For The Knowledge Economy: Methods and Tools. See also • • • • • • Decision cycle John Boyd (military strategist) Maneuver warfare SWOT analysis Problem solving Nursing process Footnotes and references 1. The cycle is repeated continuously. At a basic level of play. form hypotheses about customer activity and the intentions of competitors (orient).to cause the opponent to move in a particular way. But practice and mental focus may allow one to reduce the time scale. in contrast to the heavy. which were still in use by the United States and several non-US military powers into the twenty-first century. The Strategic Theory of John Boyd. Leadership Mechanisms for Enabling Learning Within Project Teams in proceedings from the Third European Conference on Organizational Knowledge. this may be merely a series of fakes. The same cycle operates over a longer timescale in a competitive business landscape. By Henry Linger. Argues that Boyd's own views 32 . John Boyd put this ethos into practice with his work for the USAF. make decisions. The approach favors agility over raw power in dealing with human opponents in any endeavor.dribble or pass is unlikely to succeed. Decision makers gather information (observe). Science Strategy and War. Instead the player may engage in a rapid and elaborate series of body movements designed to befuddle the opponent and deny him the ability to take advantage of his superior size or speed. and the same logic applies. Abingdon. such as the F-4 Phantom II and General Dynamics F111. ^ Jim Kotnour. Boyd inspired the Light Weight Fighter Project that produced the successful F-16 Fighting Falcon and F/A-18 Hornet. and act on them. with the hope that the opponent will make a mistake or an opening will occur. including analysis and links The Essence of Winning and Losing—a five slide set by Boyd. pp 449 Frans Osinga. The aggressive and conscious application of the process gives a business advantage over a competitor who is merely reacting to conditions as they occur. and generate an advantage rather than merely reacting to an accident. get inside the opponent's OODA loop. ISBN 0-415-37103-1. UK: Routledge. Learning and Capabilities. and take control of the situation . Theory and Practice.

Patent & Trademark Office [1] See also • pivot chart 33 . and other electronic spreadsheet programs. originally aired 8/19/2005 U. This "rotation" or pivoting of the summary table gives the concept its name. By designing a tool that could recognize these patterns. According to Bill Jelen.S. The name PivotTable is a trademark of Microsoft Corporation. Michael and Bill Jelen: Pivot Table Data Crunching (QUE. To use a pivot table in Microsoft Excel. Salas realized that spreadsheets have patterns of data. The pivot table is automatically computed and displayed either on the same sheet. In a 2004 survey at MrExcel. count. the concept that led to today's pivot table came from Lotus Development Corporation with a revolutionary spreadsheet program called Lotus Improv. it can automatically sort. a wizard located under the menu Data|PivotTable can be used. ISBN 07897-3435-4) June 2005 Call for Help (TV Show). Episode 236. Pivot table A pivot table is a powerful data summarization tool in OpenOffice.org Calc. and total data stored in a spreadsheet and create a second table displaying the summarized data. The user sets up and changes the summary's structure by dragging-and-dropping fields graphically. References • • • Alexander. one could quickly build advanced data models. date.com. To set up the pivot table. or in a related spreadsheet. A pivot table can be graphically represented in a pivot chart. The user drags field names into a schematic table layout (for example to total the sales of each salesperson) and sets up any special format options. the data (for example a flat table listing sales events. In OpenOffice.on the OODA loop are much deeper. the DataPilot provides similar functionality with drag-and-drop column fields inside the pivot table. Improv was envisioned in 1986 by Pito Salas. Pivot tables are useful to quickly create crosstabs. fewer than 42% of Excel users make use of the powerful features in pivot tables. author of the book Pivot Table Data Crunching. Microsoft Excel.org Calc. or automatically loaded from an external source. price and item) is either entered into a regular spreadsheet. Among other functions. quantity. with records such as salesperson. richer and more comprehensive than the common interpretation of the 'rapid OODA loop' idea.

a software program) apart and analyzing its workings in detail. (Conversely. function and operation. engineering could be thought of as 'reverse science').org) Software packages that handle pivot tables • • • Microsoft Office numberGo Open Office Reverse engineering Reverse engineering (RE) is the process of discovering the technological principles of a device or object or system through analysis of its structure. on the other hand. It often involves taking something (e. In the United States and many other countries.g. 34 . Patents. Lacher LLC Introduction to pivot tables by Microsoft Business Solutions Summary Tables Books on pivot tables • • Pivot Table Data Crunching (Business Solutions) (ISBN 0-7897-3435-4) A Complete Guide to PivotTables: A Visual Approach (ISBN 1-59059-432-0) (in-depth review at slashdot. and therefore patented items do not necessarily have to be reverse engineered to be studied. even if an artifact or process is protected by trade secrets. Sciences such as biology and physics can be seen as reverse engineering of biological 'machines' and the physical world respectively. usually to try to make a new device or program that does the same thing without copying anything from the original. reverse-engineering the artifact or process is often lawful as long as it is obtained legitimately.• • OLAP cube data drilling External links Online tutorials • • • A series of tutorials by John F. an electronic component. need a public disclosure of an invention. The verb form is to reverse engineer. One common motivation of reverse engineers is to determine whether a competitor's product contains patent infringements or copyright infringements. using the scientific method. Reverse engineering is essentially science. a mechanical device.

The measured data alone. laser scanners. Within a few years they had developed the Tu4. devices or information. The reverse engineering process involves measuring an object and then reconstructing it as a 3D model. have been obtained by regular troops in the fields or by intelligence operations.2 Binary software techniques 3 Notes 4 See also 5 External links Types and applications of reverse engineering As computer-aided design has become more popular. CAM. the R-1. to support undocumented file formats or undocumented 35 . a set of NURBS surfaces or a CAD model. which began the postwar Soviet rocket program that led to the R-7 and the beginning of the space race. lacks topological information and is therefore often processed and modeled into a more usable format such as a triangular faced mesh. a near perfect copy. who did not have a similar strategic bomber. white light digitizers or computed tomography. or parts of which.1 Binary software o 2. The physical object can be measured using 3D scanning technologies like CMMs. V2 Rocket: Technical documents for the V2 and related technologies were captured by the Western Allies at the end of the war. CAE or visualization. Rapidform or Geomagic are used to process the point clouds themselves into formats usable in other applications such as 3D CAD. Soviet and captured German engineers had to reproduce technical documents and plans. usually represented as a point cloud. decided to copy the B-29. The cans were popularly known as Jerry cans. working from captured hardware. CAM. Tupolev Tu-4: A number of American B-29 bombers on missions over Japan were forced to land in the USSR. reverse engineering has become a viable method to create a 3D virtual model of an existing physical part for use in 3D CAD. The Soviets. Reverse engineering is often used by military in order to copy other nations' technology.Contents • • • • 1 Types and applications of reverse engineering 2 Reverse engineering of software o 2. They reverse engineered copies of those cans. Well-known examples from WWII include: • • • Jerry can: British and American forces noticed that the Germans had gasoline cans with an excellent design. Reverse engineering software or hardware systems which is done for the purposes of interoperability (for example. It was often used during the Second World War and the Cold War. Applications like Imageware. CAE and other software. in order to make their clone of the rocket.

On a related note. reverse engineering often is done because the documentation of a particular device has been lost (or was never written). which means that the only way to incorporate the functionality into new technology is to reverse-engineer the existing chip and then redesign it. in an inversion of the traditional waterfall model. how a product works. or even mere satisfaction of curiosity. Reverse engineering is also used by businesses to bring existing physical geometry into digital product development environments.[2] In this model. but his goals are to find bugs and undocumented features by bashing the product from outside. etc. Reverse engineering of software Wikibooks has more about this subject: Reverse Engineering The term "reverse engineering" as applied to software means different things to different people. removal of copy protection ("cracking"). Finally. From their paper. to make a digital 3D record of their own products or assess competitors' products. identify potential patent infringement. enabling of additional features on low-cost "crippled" hardware (such as some graphics card chipsets). circumvention of access restrictions often present in consumer electronics. is mostly believed to be legal. customization of embedded systems (such as engine management systems). Other purposes of reverse engineering include security auditing. It involves deconstructing and analysing products. though patent owners often contest this and attempt to stifle any reverse engineering of their products for any reason. for instance. estimate costs. proprietary systems. but the objective is to find opportunities for cost cutting. what components it consists of. and the person who built the thing is no longer working at the company. Reverse engineering is the process of analyzing a subject system to create representations of the system at a higher level of abstraction. 36 . the output of the implementation phase (in source code form) is reverse engineered back to the analysis phase. It is used to analyze. prompting Chikofsky and Cross to write a paper researching the various uses and defining a taxonomy. The tester usually has the API.hardware peripherals).[1] It can also be seen as "going backwards through the development cycle". in-house repairs or retrofits. Integrated circuits often seem to have been designed on obsolete. Value engineering is a related activity also used by business. what it does. black box testing in software engineering has a lot in common with reverse-engineering.

two main types of reverse engineering emerge. and any efforts towards discovering one possible source code for the software are regarded as reverse engineering. In the second case. This second usage of the term is the one most people are familiar with. is a classic example of software reverse engineering. Analysis through observation of information exchange. Binary software This process is sometimes termed Reverse Code Engineering or RCE. Sometimes reverse-engineering on embedded systems is greatly helped by tools deliberately introduced by the manufacturer.org is one party doing this for the Microsoft Office file formats. revealing the traffic data underneath.[3] As an example. Behaviour on the bus or network can then be analyzed for producing a stand-alone implementation that mimics the same behaviour. but not for access. source code is already available for the software. since it is acceptable to circumvent restrictions for use. [5] The Samba software. In practice. In Microsoft Windows low-level debuggers such as SoftICE are popular. are discovered. Binary software techniques Reverse engineering of software can be accomplished by various methods. and OpenOffice. so that non-Windows computers could emulate it. since the Samba project had to reverse-engineer unpublished information about how Windows file sharing worked. One famous case of reverse engineering was the first non-IBM implementation of BIOS which launched the historic PC clone industry.S. the Digital Millennium Copyright Act exempts from the circumvention ban some acts of reverse engineering aimed at interoperability of file formats and protocols. 37 . perhaps poorly documented or documented but no longer valid.[4] Aside from restrictions on circumvention. which involve using bus analyzers and packet sniffers for example for listening into a computer bus or computer network connection. there is no source code available for the software. which allows systems that are not running Microsoft Windows systems to share files with systems that are. such as JTAG ports or other debugging means. but higher level aspects of the program. In the United States. In the first case. decompilation of binaries for the Java platform can be accomplished using ArgoUML. This is especially good for reverse engineering of device drivers. reverse engineering of software is protected in the U. The Wine project does the same thing for the Windows API. by the fair use exception in copyright law. The three main groups of software reverse engineering are 1.Reverse engineering is a process of examination only: the software system under consideration is not modified (which would make it reengineering). most prevalent in protocol reverse engineering. but judges in key cases have ignored this law.

4.. Retrieved on 2006-05-25. "Reverse Engineering and Design Recovery: A Taxonomy in IEEE Software". Circumvention of copyright protection systems.J. a process that tries. 5. See also • • • • • • • • • Antikythera mechanism: a famous example of Reverse engineering. England: Chapman & Hall. J. ^ Chuvakin. 3. O'Reilly. 111 Yale Law Journal 1575-1663 (May 2002). The Interactive Disassembler is a particularly popular tool. an Eclipse Project on Model Driven Reverse Engineering Program transformation wiki on Reverse Engineering Reverse Code Engineering. only with the aid of machine language mnemonics. London. IEEE Computer Society: 13–17. ^ See Pamela Samuelson and Suzanne Scotchmer. 3. 283–305. "The Law and Economics of Reverse Engineering". to recreate the source code in some high level language for a program only available in machine code or bytecode. 2. with varying result. Anton. Cyrus Peikari (January 2004).1201. (1992).H. E. ^ US Code: Title 17. This works on any computer program but can take quite some time. Archives of the most important Reverse Code Engineering sites OpenRCE: Reverse Engineering Portal MoDisco: (Model Discovery). 1st ed. 38 . Retrieved on 2006-05-25. R. Disassembly using a disassembler. Cross II (January 1990). as entry point for Reverse Code Engineering Introduction to Reverse Engineering Software. Code morphing Clean room design Decompiler Digital Millennium Copyright Act Interactive Disassembler Value engineering List of production topics Forensic engineering External links • • • • • • Reverse Code Engineering: The complete resource for RE of software. Notes 1. Security Warrior. Software Reuse and Reverse Engineering in Practice. ^ Chikofsky. Decompilation using a decompiler.. especially for someone not used to machine code. meaning the raw machine language of the program is read and understood in its own terms. ^ Warden. preprint of a book by Mike Perry and Nasko Oskov.2.

NASDAQ: ACEC) is a telecommunications software provider based in Gaithersburg.• • • • • • • Reverse Engineering Shapes. the company currently employs about 200 people in offices in Australia. article by Tamás Várady Online Resource for Reverse Engineering Software Article on legal considerations by David C. Actuate Actuate Corporation Type Public(NASDAQ: ACTU) Founded 1993 39 . an enterprise telemanagement system. Australia). a set of applications that provide business intelligence features to network environments. Edinburgh. the UK and the US. Bundall (QLD. and Convergent Mediation® SDP. Beginning in 1984. with offices in London. Canada. ACE*COMM has expanded into next-generation networks. With IP-based technologies continuing to transform the telecommunications industry. ACE*COMM expanded into the public carrier sector in response to the increasing demands on operations support systems and a growing need for more realtime data collection. Maryland. Musker CNN: How Soviets copied America's best bomber during WWII Very good RE definitions from Software Engineering Reverse engineering the vertebrate brain Reverse Engineering . In the mid-1990s the Company expanded its products’ data collection capabilities and developed specialized network-usage data warehousing systems and business performance-management software.delivers product knowledge and aids technology. and Shanghai. independent telephone companies. Article on the uses and history of reverse engineering by Dick James. Incorporated into its present form in 1983. History ACE*COMM (AKA. Its flagship product lines include: NetPlus®. China. Network Business Intelligence™. Acecomm) was founded in 1965 as a service bureau for small. senior technology analyst at Chipworks ACE*COMM ACE*COMM (or Acecomm. Montreal. a set of network mediation and service delivery applications for telecom and network service providers.

frequently leveraged in customer interaction applications and operational performance reporting where ease of consumption is paramount. data-driven Excelspreadsheets for large user populations. Employees 594(as of Q3 2006) Website www. • Actuate 9 is the company's core product. 1)Collaborative Reporting Interactive reporting jointly developed by IT and business users that continuously meets consumer expectations by sharing designs across skillmatched reporting tools. Java. Actuate reports are highly scalable. FormulaOne Reporting Engines The Formula One e. an industry leading Performance management and balanced scorecard software vendor. is open. • e. Actuate 9 provides 3 essential types of enterprise reporting. extensible and flexible and are constructed on a Collaborative Reporting Architecture. leveraging Eclipse. The architecture enables design sharing and interactive viewing for everyone. precise. BIRT Reporting BIRT reports are an open source reporting solution that have been developed as part of the Eclipse Foundation. AJAX.com The Actuate Corporation develops Business Intelligence and Reporting software. Founder Industry Computer software Products Actuate 9. The Collaborative Reporting Architecture provides skills-specific environments for every user. California Pete Cittadini. 3)Brochure-Quality Reporting Brand-conscious.4 million.. Nico Key people Nierenberg. XML. The company also acquired Performancesoft Inc. portlets. 2)Spreadsheet Reporting A unique solution to automatically generate analysis-ready.Headquarters South San Francisco.Report Engine is a Pure Java reporting toolset for use with J2EE development environments and application servers. Actuate BIRT Revenue FY05 $106. • • Data Sources Supported Accessible data sources include: 40 .actuate.SpreadSheet allows developers to create and distribute reports that follow an Excel like spread-sheet metaphor.the maker of pbViews. CEO & President. that are focused on enterprise reporting solutions. multi-format reporting.

Teradata. Siebel. * SAP. MySQL. IBM DB2. Organizations have benefited from Performancesoft solutions to achieve better results utilizing a number of private and public sector Performance Management frameworks. PeopleSoft. Microsoft Access.com or http://www.actuateclub. Performancesoft was founded in 1993 and is seen as the clear leader in Performance Management with a rich.Report Designer Actuate Viewer Actuate Information Object Designer Actuate e.Spreadsheet Designer Actuate Analytics Cube Designer Actuate Active Portal for JSP Actuate Active Portal for . List of Actuate Software Products • • • • • • • • • • • • • • Actuate iServer Actuate e. has been a division of Actuate Corporation since January 2006. as well as the largest number of successful deployments worldwide.com for more details Applix 41 . EJB's * spreadsheets such as Microsoft Excel or CSV * text files and XML * Mainframe data sources * any other data source accessible through ODBC or OLAP. including the Balanced Scorecard.actuate.* Oracle.ODA * Ability to integrate any or all data sources via Enterprise Information Integration or EII About Performancesoft Performancesoft Inc. Microsoft SQL Server.Report Designer Professional Actuate e. intuitive and easy to use product. other packaged applications via Open Data Access. Sybase. Malcolm Baldrige and Six Sigma.NET Actuate Server Integration Technologies Actuate Client Integration Technologies Actuate ReportCast Actuate Performancesoft Views Actuate Performancesoft Track Actuate Corporation Actuate stock report [1] Visit http://www.

Typically. External links • • Applix Inc Applixware Retrieved from "http://en. TM1 help business professionals perform in-depth analysis on large sets of financial or operational data. and related presentation tools. including Applix Executive Viewer. is a software company that publishes TM1. Euronext: BOB) Founded 1990 Headquarters San Jose. Please help rewrite this article from a neutral point of view per Wikipedia policy.org/wiki/Applix" Categories: Software companies | OLAP Business Objects (company) From Wikipedia. Many of the applications of TM1 are in the fields of business intelligence and business performance management. as well as its seamless integration with Microsoft Excel. the free encyclopedia Jump to: navigation. president and founder Industry Computer software Products Crystal Reports 42 . search Applix Inc. In addition to analysis and reporting applications. France John Schwarz. CEO Key people Bernard Liautaud.From Wikipedia. search This article or section is written like an advertisement. in order to discover trends and make better business decisions. a MOLAP database server. (help. budgeting and forecasting solutions are based on TM1 because of its unique real-time write-back and calculation capabilities.wikipedia. Mark blatant advertising for speedy deletion with {{db-spam}}. California and Paris. the free encyclopedia Jump to: navigation. talk) Business Objects SA Type Public (NASDAQ: BOBJ. many collaborative planning.

reporting.the first European company in history to do so. and enterprise information management. 1995.businessobjects. Bernard Liautaud was named one of Business Week's "Hottest Entrepreneurs of the Year. query and analysis.BusinessObjects XI Release 2 Revenue $1. France Telecom.com Business Objects (NASDAQ: BOBJ) is French company that develops enterprise software. and in 1991. entered the OLAP market and launched BusinessObjects v4. signed its first customer. Their flagship product is BusinessObjects™ XI. launched BusinessObjects v3.000 customers worldwide. crossed the $100M chasm and pioneered the business intelligence (BI) extranet market.0. General Electric (GE). Its #1 customer today. planning. • 1994.0 and went public on the NASDAQ . with components that provide performance management. Calif. introduced WebIntelligence. Business Objects is incoporated in has dual headquarters in San Jose. started working with the company. Contents • • • • 1 History 2 Products 3 Recent News 4 References 5 External links History The company was founded in 1990 in Paris. France. Business Objects was the first to focus on enterprise-scale BI deployments. Also went public in France on the Premier Marché.077 billion USD (2005) Employees 4. Business Objects also offers consulting and education services to help customers deploy their business intelligence projects. • • • • 43 ." 1997. and Paris. Like many enterprise software companies. The company's stock is traded on both the Nasdaq and Euronext Paris (BOB) stock exchanges.977 (as of Q2 2006) Website www. The company claims more than 39.. 1999. specifically software that provides business intelligence (BI) to businesses. 1996.

Bernard Liautaud was named to Business Week's "Stars of Europe. launched BusinessObjects XI. scorecards. Enterprise Reporting (Crystal Reports) allows organizations to access. reports. 2002.0. and SAP signed an OEM and reseller agreement to bundle Crystal Reports. 2003. BusinessObjects XI helps a business track performance. launched new combined company with the slogan. 2004. BusinessObjects Enterprise 6. Also released Dashboard Manager. and BusinessObjects Performance Manager. office. and manage its business. and enterprise information management (EIM). • • • • Products • BusinessObjects XI delivers a complete set of BI capabilities: reporting. Enterprise Information Management (EIM) integrates and improves data to create a trusted foundation for business decisions. delivered the industry's first interactive mobile BI solution. Enterprise Performance Management (EPM) helps users align with strategy by tracking and analyzing key business metrics and goals via management dashboards. acquired Crystal Decisions." and the company was named one of the "100 Fastest Growing Tech Companies" by Business 2. opened San Jose." Launched Crystal v10 and BusinessObjects v6. and deliver data as information to large populations of information consumers both inside and outside the organization. acquired Blue Edge Software and Acta Technologies. 44 • • • • • • . Crystal Clear. and alerting.. Data Visualization (Crystal Xcelsius) turns Excel spreadsheets into business presentations filled with dynamic charts and graphics. acquired SRC Software and Infommersion. understand business drivers. 2005. Calif. analytics. without advanced knowledge of the underlying data sources and structures. Business Intelligence Platform provides a set of common services to simplify deployment and management of BI tools. "Our Future is Clear. 2001. enterprise performance management (EPM).5. and analytics. format.• • 2000. Query and Analysis allows end-users to interact with business information and answer ad hoc questions themselves. query and analysis.

Founded in 1969. Yahoo Finance.cognos. President and CEO business intelligence Cognos 8 BI $878. search Cognos Type Founded Headquarters Key people Industry Products Revenue Employees Website Public 1969 Ottawa.500 people and serves more than 23. 45 . NASDAQ: COGN) is an Ottawa.[1] References 1.com Cognos (TSX: CSN..8 million USD (2005) 3. Cognos employs almost 3. Cognos was originally known as Quasar and adopted its current name in 1982.000 customers in over 135 countries.A.500 (2006) http://www. Retrieved on 2007-02-01. You can help Wikipedia by expanding it..• Postalsoft Mailing Solutions can be precisely tailored to a business to improve mailing efficiency. Ontario based company which makes business intelligence (BI) and performance planning software. ^ Form 8-K for BUSINESS OBJECTS S. Cognos From Wikipedia. Ontario Rob Ashe. the free encyclopedia Jump to: navigation. Recent News On December 22nd 2006 BOBJ received a tax re-assesment of approximately 85 million euros including interest and penalties related to the transfer of some assests to it's Irish subsidiary in 2003 and 2004. Inc. External links • • • Business Objects website BOBJ Forum Wikia has a wiki about: BusinessObjects This article about an IT-related or software-related company or corporation is a stub.

It has since acquired Forethought, Relational Matters, LEX2000, DecisionStream, NoticeCast, Adaytum and Frango. Cognos' Metrics Manager won the Intelligent Enterprise Award for the Best Business Performance Monitoring Solution 2004. Metrics Manager, which is a next-generation scorecarding technology, is aimed at corporate performance management. It is tightly integrated with its own Business Intelligence series of products which consist of tools like ReportNet, PowerPlay, Impromptu and others, and also with the Enterprise Planning Solutions. Cognos 8 BI, which was launched in September 2005, combines the features of several previous products: ReportNet, PowerPlay, Metrics Manager, Noticecast, and Data Manager (formerly DecisionStream).

• • • • • • • • • • • • •

Cognos 8 Business Intelligence Cognos 8 Planning Cognos 8 Controller Cognos 8 Workforce Performance Cognos Go! family (Search, Office, Mobile) Cognos Finance (formerly LEX2000) Cognos Framework Manger Cognos ReportNet Cognos PowerPlay Transformer Cognos Impromptu Administrator Cognos Performance Applications for Oralce Apps Cognos Performance Applications for SAP Cognos Performance Applications for People Soft

• • • • • • • • • • •

Banking and Financial Services Education Defense Government Hospitality and Entertainment Manufacturing Oil and Gas Supply Chain Pharmaceuticals and Life Sciences Retail Small and Mid-sized Businesses


External links

Official site


Comarch is an international software house and systems integrator based in Kraków, Poland. Comarch provides services in areas such as Telecommunications, Finance and Banking, Services Sector and to Public Administration. Its services include billing, Enterprise Resource Planning (ERP) systems, IT security, Customer Relationship Management (CRM) and sales support, electronic communication and business intelligence. Comarch was founded in 1993 by professor Janusz Filipiak, tenure scientist of AGH University of Science and Technology in Kraków on leave. Since then the company built an international network of subsidiaries. Today, the Comarch Group employs over 2400 employees worldwide with a steady yearly revenue stream of over $150 million. Despite its size, the company records a steady corporate growth of more than 25% per anum. Comarch is a publicly held corporation, listed on the main market of the Warsaw Stock Exchange.

External link

Comarch International

Dimensional Insight
From Wikipedia, the free encyclopedia
Jump to: navigation, search Dimensional Insight
Type Founded Headquarters Key people Industry Products Website Private 1989 Burlington, MA, USA Frederick A. Powers, CEO Business Intelligence The Diver Solution http://www.dimins.com


Dimensional Insight (DI) is a software company specializing in the development and marketing of business intelligence software. Their flagship product, The Diver Solution, delivers information in the form of reports, charts, and analytical applications. Founded in 1989 by Frederick A. Powers and Stanley R. Zanarotti, DI serves more than 1,500 customers throughout the Americas, Europe, Asia, Africa, and the Middle East, and has a 17-year history of steady, uninterrupted growth and profitability[citation needed]. DI has subsidiaries in Beijing and Hong Kong, and over 50 partners and distributors around the world. In 1993, DI was the first company to offer a Business Intelligence interface via a Web browser (Data Fountain, now called WebDiver). That year, it also announced CrossTarget, multidimensional data analysis and reporting software [1] The company is ranked in the Software 500 by Software Magazine (top 500 software companies by revenue) [1] and in the Healthcare Informatics 100 (top 100 health care informatics companies by revenue) [2]. In 2005, DI was awarded the U.S. Small Business Administration Massachusetts Small Business Exporter of the Year award [3] [4].

• • •

1 Products 2 Types of customers 3 Notes

4 External links

• • • •

The Diver Solution — a suite of business intelligence applications DivePort — DI's portal interface NetDiver — DI's zero-footprint, browser-based analysis client InterReport — DI's secure, Internet-hosted business intelligence solution

Types of customers
• • • • •

Health Care Wholesale/Distribution Manufacturing Publishing Sales and Marketing


July 2006 Dimensional Insight Netherlands Hyperion Solutions Hyperion Solutions Corporation Type Public (NASDAQ: HYSL) Founded 1981 Headquarters Santa Clara. Inc. CA. 49 .Notes 1. ^ CrossTarget . Sullivan. Computer Business Review.607 (2005) Website www. USA. Many of its products are targeted at the Business Intelligence and Business performance management market. March 2006 "Sarasota Memorial Hospital Dives to Clinical and Financial Success . May 31. USA Godfrey R. 2005 Mike McBride. located in Santa Clara.". Gartner also placed Hyperion in the Leader quadrant for Corporate Performance Management. DM Review Magazine. Gartner put Hyperion in the Leader quadrant for Business Intelligence Platforms. Software Magazine. President and Chief Key people Executive Officer Business Performance Management and Industry Business Intelligence Revenue $765.hyperion. Health Management Technology. In 2007.Review of: The Diver Solution from Dimensional Insight. December 1993 External links • • • • • Company webpage "River Valley Health adopts Hospital Analysis platform".com Hyperion Solutions Corporation is a business performance management software company. "Diving for data: a southwest Florida hospital deploys clinical and financial analysis tools to eliminate losses and empower decision makers".Product Announcement. California.2 million USD (2006) Employees 2.

Hyperion acquires Brio Technology and The Alcar Group 2004 . Godfrey Sullivan President and CEO.Hyperion launches the Business Performance Management category.Hyperion.IMRS becomes a public company 1992 .Jeffrey Rodek named as Hyperion Chairman and CEO of Hyperion 1999 .IMRS founded by Bob Thompson and Marco Arese 1985 . at which time merger with Arbor takes place 1991 .IMRS changes name to Hyperion Software Corporation 1995 .Hyperion names Jeffrey Rodek Executive Chairman.Arbor acquires Appsource 1998 .Hyperion Software merges with Arbor and the combined company is renamed Hyperion Solutions Corporation 1999 .Hyperion acquires Sapling Corporation (Enterprise Performance Management applications) 2001 . 50 .Arbor becomes a publicly held company 1997 .Godfrey Sullivan is named Hyperion President and COO 2002 .IMRS hires Jim Perakis as CEO. acquired in 2003) Hyperion Enterprise Hyperion Planning Hyperion Strategic Finance Hyperion Financial Management Hyperion Master Data Management History • • • • • • • • • • • • • • 1981 .Arbor Software ships first version of Essbase Online Analytical processing OLAP software 1995 . he remains in this position during growth from $1M to almost $300M. Santa Clara Notable products include: • • • • • • • • Essbase Hyperion System 9 Hyperion Intelligence (comprising products formerly offered by Brio Technology. 2003 .

In 2001. You can help Wikipedia by expanding it. MaxQ has been in business for almost twenty years. External link • MaxQ Technologies website This article about an IT-related or software-related company or corporation is a stub.Hyperion acquires UpStream (Financial Data Quality Management) 2007 . They are a development partner of Microsoft. headquartered in Norwalk.Hyperion acquires Decisioneering External links • • • • Hyperion Solutions Corporate website The Hyperion Developer Network Hyperion Press Kit Hyperion Master Data Management MaxQ Technologies MaxQ Technologies is an independent software vendor. You can help Wikipedia by expanding it Microsoft Analysis Services Microsoft Analysis Services is a group of OLAP and Data Mining services provided in Microsoft SQL Server. Connecticut. business intelligence and financial applications that are integrated with Microsoft Business Solutions' ERP suites.• • • 2005 . 51 . MaxQ was named to the Microsoft Great Plains President's Club in 2002. MaxQ develops advanced supply chain management. the company won the Microsoft Great Plains Excellence in Integration Award and the Microsoft Great Plains Pinnacle Award for Specialized Applications.Hyperion acquires Razza Solutions (Master Data Management) 2006 . MaxQ provides vertical market-specific solutions based on Microsoft ERP platforms. a Microsoft Gold Certified Partner. and is also a certified member of the Microsoft Business Solutions Independent Developers' Program. and was named as a Technology Pacesetter for 2001 by Accounting Today magazine. that provides business software solutions and implementation services. This Connecticut-related article is a stub. MaxQ is the only Microsoft Business Solutions Inner Circle that develops on multiple platforms.

Contents • • • • • 1 History o 1.1 Querying o 3.1 Data Definition Language (DDL) o 4.1 Timeline 2 Storage Modes o 2.2 Dimension Storage Modes 3 APIs and Object Models o 3.2 Data Manipulation Language (DML) 5 Books 6 External links History Microsoft Analysis Services 2005 Business Intelligence Studio connected to Adventure Works sample cube 52 .2 Administration and Management 4 Query Languages o 4.1 Partition Storage Modes o 2.

e. so the product wasn't just about OLAP anymore. 1996 .0 (codename Sphinx) ships August 2000 . used OLEDB for OLAP as the client access API and MDX as a query language. it was built on the same architecture as OLAP Services and was backward compatible with it. virtual dimensions etc. In 2000 Microsoft released the next version. named OLAP Services.1 ship October 28. Unlike previous releases. distinct count.Microsoft's foray into OLAP Server business began in 1996 with the acquisition of OLAP technology from the Israeli company. It allows all the flavors of MOLAP. Another major area of improvements was a much enhanced calculation engine with support for unary operators. The major change came to the model in the form of UDM .both fact data and aggregations for the partition have to be processed and stored and indexed using special optimized format 53 . grouping levels etc. 2005 .Analysis Services 2005 (codename Yukon) ships Storage Modes Microsoft Analysis Services takes a neutral position in the MOLAP vs. In 2005 Microsoft released the next generation of OLAP and Data Mining technology as Analysis Services 2005. OLAP Services supported MOLAP.XML for Analysis SDK 1. The major improvements included more flexibility in dimension design. applications written with OLEDB for OLAP and MDX continue to work. but the architecture of the product was completely different.0 ships April 2003 . ROLAP arguments among OLAP products. Analysis Services 2000 was an evolutionary release. 1996 . The rename from OLAP Services happened because of the inclusion of Data Mining services. Partition Storage Modes • MOLAP . named Analysis Services 2000. connectivity over HTTP.Analysis Services 2000 (codename Shiloh) ships November 2001 .OLAP Services 7. Other new features were dimension security. It maintained backward compatibility on the API level. i. ROLAP. It could work in the client server mode or in offline mode with local cube files. Panorama. changing dimensions.Panorama Software delegation meets with Microsoft October 27. Analysis Services 2005 was a revolutionary release.Unified Dimensional Model. Timeline • • • • • • • • July 1. ROLAP and HOLAP to be used within same model. 1996 . part of SQL Server 7.ADOMD. custom rollups and cell calculations. codenamed Plato (permutation of letters from OLAP) July 15. session cubes.NET and XML for Analysis SDK 1. HOLAP and Hybrid OLAP architectures.Microsoft announces acquisition of Panorama Software development team November 1998 . In 1998 Microsoft released the first version.Microsoft opens new team to build an OLAP product. by supporting parent child dimensions.

ADOMD. yet others can be HOLAP.Extension of OLEDB. ROLAP aggregations point to the materialized views HOLAP .NET .NET.dimension attributes and hierarchies are processed and stored in the special format ROLAP . COM based and suitable for C/C++ programs on Windows platform. It can be used from any platform and in any language which support HTTP and XML OLEDB for OLAP . others can be ROLAP. Dimension Storage Modes • • MOLAP . AMO .NET based and suitable for managed code programs on CLR platforms.For AS 2000. COM Automation based and suitable for VB programs on Windows platform.For AS 2005. . Query Languages Microsoft Analysis Services supports the following query languages 54 .both fact data and aggregations remain in the relational data source and therefore don't need to be processed. Often.Extension of ADO. APIs and Object Models Microsoft Analysis Services supports different sets of APIs and object models for different operations and in different programming environments Querying • • • • XML for Analysis . Administration and Management • • DSO . .fact data remains in the relational data source. Partitions dimensioned by ROLAP dimensions must be in the ROLAP mode as well.NET based and suitable for managed code programs on CLR platforms.dimension attributes are not processed and remain in the relational data source. ADOMD .Extension of ADO. COM Automation based and suitable for VB programs on Windows platform.The lowest level API.• • • ROLAP .some partitions can have MOLAP storage mode. but aggregations are processed and stored and indexed using special optimized format Hybrid OLAP .

ISBN 0-471-40046-7 Mosha Pasumansky. have made Excel one of the most popular microcomputer applications to date. 55 . It is overwhelmingly the dominant spreadsheet application available for these platforms and has been so since version 5 in 1993 and its bundling as part of Microsoft Office. Wiley. Jamie MacLennan: Data Mining with SQL Server 2005. It features an intuitive interface and capable calculation and graphing tools which. ISBN 0-7356-0904-7 George Spofford: MDX-Solutions.for querying Data Mining models Books • • • • • Teo Lachev: Applied Microsoft Analysis Services 2005 : And Microsoft Business Intelligence Platform.for querying OLAP cubes SQL . <Process> etc.small subset of SQL for querying OLAP cubes and dimensions as if they were tables DMX . For Data Mining models import and export. ISBN 0-9766353-0-5 Reed Jacobson: Microsoft(r) SQL Server(tm) 2000 Analysis Services Step by Step. ISBN 184628-174-1 ZhaoHui Tang. ISBN 0471-46261-6 External links • • • • Microsoft Analysis Services Microsoft OLAP Information Microsoft Data Mining Information Analysis Services public forum Microsoft Excel Microsoft Excel (full name Microsoft Office Excel) is a spreadsheet program written and distributed by Microsoft for computers using the Microsoft Windows operating system and for Apple Macintosh computers. it also support PMML. along with aggressive marketing. 2001. <Alter>. <Delete>. Mark Whitehorn. Rob Zare: Fast Track to MDX.Data Definition Language (DDL) DDL in Analysis Services is XML based and supports commands such as <Create>. Data Manipulation Language (DML) • • • MDX .

This promoted development of a new spreadsheet called Excel which started with the intention to. Microsoft pushed its advantage with regular new releases.Contents • • • 1 History 2 Versions 3 See also 4 External links History Microsoft originally marketed a spreadsheet program called Multiplan in 1982. However. This accomplishment. the program's icon on Windows still consists of a stylized combination of the two letters. solidified Microsoft as a valid competitor and showed its future of developing graphical software. also called Microsoft Office Excel 2007. It also introduced intelligent cell recomputation. the essence remains the same as in the original spreadsheet. Lotus was slow to bring 1-2-3 to Windows and by 1988 Excel had started to outsell 1-2-3 and helped Microsoft achieve the position of leading PC software developer. Excel has extensive graphing capabilities.xls. which was very popular on CP/M systems. and the file extension of the default Excel format is . Excel offers many user interface tweaks over the earliest electronic spreadsheets.0 to line-up with the Mac and bundled with a run-time Windows environment) was released in November 1987. 56 . and Microsoft cleared up the issue permanently when they purchased the trademark to the other program. but on MS-DOS systems it lost popularity to Lotus 1-2-3. in the words of Doug Klunder. The current version for the Mac OS X platform is Microsoft Excel 2004. The first version of Excel was released for the Mac in 1985 and the first Windows version (numbered 2. Early in its life Excel became the target of a trademark lawsuit by another company already selling a software package named "Excel" in the finance industry. As the result of the dispute Microsoft was required to refer to the program as "Microsoft Excel" in all of its formal press releases and legal documents. every two years or so. Excel was the first spreadsheet that allowed the user to define the appearance of spreadsheets (fonts. over time this practice has been ignored. where only cells dependent on the cell being modified are updated (previous spreadsheet programs recomputed everything all the time or waited for a specific user command). VisiCalc: the cells are organized in rows and columns. however. dethroning the king of the software world. 'do everything 1-2-3 does and do it better' . The current version for the Windows platform is Excel 12. and contain data or formulas with relative or absolute references to other cells. while this is no longer common. character attributes and cell appearance). Microsoft also encouraged the use of the letters XL as shorthand for the program.

0 1993 Excel 5. Wikibooks has more about this subject: Excel Versions Versions for Microsoft Windows include: • • • • • • • • • • • 1987 Excel 2. Excel has included Visual Basic for Applications (VBA). Microsoft Word and Microsoft PowerPoint had their GUIs redesigned for consistency with Excel. Microsoft belatedly took steps to prevent the misuse by adding the ability to disable macros completely. 57 . thus allowing simple automation of regular tasks.) Notice: There is no Excel 1. a programming language based on Visual Basic which adds the ability to automate tasks in Excel and to provide user defined functions (UDF) for use in worksheets. The language supports use (but not creation) of ActiveX (COM) DLL's.0 of Excel contain various Easter eggs. Macro recording can produce VBA code replicating user actions. Now released to manufacturers. the killer app on the PC at the time.0 (Office '97) 1999 Excel 9. includes a fully featured integrated development environment (IDE). Since 1993. in order to avoid confusion with Apple versions. although since version 10 Microsoft has taken measures to eliminate such undocumented features from their products.0 (Office 2000) 2001 Excel 10.0. The automation functionality provided by VBA has caused Excel to become a target for macro viruses. later versions add support for class modules allowing the use of basic object-oriented programming (OOP) techniques. in later versions.0 to 9.3.When first bundled into Microsoft Office in 1993. also a 32-bit version for Windows NT only) 1995 Excel 7. VBA allows the creation of forms and in-worksheet controls to communicate with the user.0 (Office 4. Versions 5. VBA is a powerful addition to the application which. to enable macros when opening a workbook or to trust all macros signed using a trusted certificate. Available freely to Technet and MSDN subscribers.0 (Office '95) 1997 Excel 8. This was a serious problem in the corporate world until antivirus products began to detect these viruses.2 & 4.0 (Office XP) 2003 Excel 11.0 for Windows 1990 Excel 3.0 1992 Excel 4.0 (Office 2003) 2007 Excel 12.0 (Office 2007.

org Spreadsheet Project.0 1992 Excel 4.0 (Office 2004) Versions for OS/2 include: • • 1989 Excel 2.2 1990 Excel 3.0 1988 Excel 1.0 (Office v. Is Microsoft Excel an Adequate Statistics Package? (Concerns versions 10.) v•d•e Microsoft Office[hide] 58 .0 and below.0. X) 2004 Excel 11.0 See also • • List of spreadsheets Excel serial day External links • • • Microsoft Excel official site Review of first Excel version for Windows The History of Spreadsheets Wikibooks has a book on the topic of Excel • • • Microsoft Office training Excel file format documentation by the OpenOffice.5 1989 Excel 2. All the Office 95 products have OLE 2 capacity .0 1998 Excel 8.2 1991 Excel 3.0 (Office '98) 2000 Excel 9. Versions for the Apple Macintosh include: • • • • • • • • • • 1985 Excel 1.0 (Office 2001) 2001 Excel 10.moving data automatically from various programmes .and Excel 7 should show that it was contemporary with Word 7.• Notice: There is no Excel 6. because it was launched with Word 7.0 1993 Excel 5.

2000. An accounting scandal in 2000 caused the stock to drop 61% on March 20.20 on July 3. MicroStrategy Type Public (NASDAQ: MSTR) Founded 1989 Headquarters McLean. 2000 alone. Enterprise Reporting.com in 1999 was among the first service to broadcast custom alerts (such as stock price alerts) to wireless devices.microstrategy. Virginia. but now it is just a mirror of microstrategy. and OLAP software vendor. MicroStrategy describes its core reporting software as "ROLAP" or "Relational OLAP" to highlight its use of relational database technology and to distinguish from traditional OLAP.82 million USD (2006) Employees 1. It founded Angel. Adjusted for stock splits. MicroStrategy was among the companies to have its stock value skyrocket during the dot-com boom. Previous applications include DSS Agent. MicroStrategy's software allows reporting and analysis of data stored in a relational database and other sources.Desktop products: Access • Communicator • Entourage • Excel • Groove • InfoPath • InterConnect • MapPoint • OneNote • Outlook • PowerPoint • Project • Publisher • SharePoint Designer • Student • Visio • Word Server products: Live Communications Server • Project Server • SharePoint Server Online services: Office Live • Live Meeting Discontinued products: Mail • Schedule+ • FrontPage • PhotoDraw • Vizact • Binder • The Office Assistants MicroStrategy MicroStrategy is a business intelligence.com. Saylor.200 Website www. and an all-time low of $4. Their most recent software suite is called MicroStrategy 8.com in 2000 as a customizable telephone-based portal. the company traded for an all-time high of $3330 on March 10. 59 . 2002 during the stock market downturn of 2002[1]. Strategy. Chairman of the Board President and Chief Executive Officer Industry Business intelligence Products MicroStrategy 8 Revenue $313. USA Key people Michael J. It was a prominent advertiser during the Super Bowl XXXIV in 2000. losing over 95% of its value in a few weeks.com Dot-com boom era MicroStrategy founded two noteworthy dot-coms. DSS Broadcaster. DSS Web. and DSS Architect.

^ The rise. middle-tier software (Fusion Middleware). California. Henley in 2004. Catz. As of 2005.References 1. enterprise resource planning software (ERP). it employed more than 50. Ellison served as the Chairman of the Board until his replacement by Jeffrey O. Oracle Corporation Oracle Corporation (NASDAQ: ORCL) is one of the major companies developing database management systems (DBMS). Ellison (Larry Ellison) has served as Oracle's CEO throughout the company's history. tools for database development. Ellison retains his role as CEO. fall and recovery of MicroStrategy. Forbes magazine once judged Ellison the richest man in the world. Oracle Corporation Type Public [1] (NASDAQ: ORCL) Founded California. President Industry Software & Programming Products Oracle Database Oracle Rdb Oracle eBusiness Suite Oracle Application Server 60 . and has offices in more than 145 countries around the world. Oracle was founded in 1977. Henley. Lawrence J. Chairman Safra A. External links • • • • MicroStrategy Homepage MicroStrategy Newsletter MicroStrategy Customer Forum Introduction to BI Classes Oco Oco is a town and municipality located in the province and autonomous community of Navarre. Retrieved on March 8. USA (1977) Headquarters Redwood Shores.000 people worldwide. 2006. Ellison. northern Spain. USA Key people Lawrence (Larry) J. customer relationship management software (CRM) and supply chain management (SCM) software. CEO Jeffrey O. President/CFO Charles Phillips.

also based on Codd's theories. RSI was renamed Oracle Systems to more closely align itself with its flagship product Oracle database with Robert Miner as senior programmer.oracle. He founded Oracle in 1977 under the name Software Development Laboratories.Oracle JDeveloper Oracle ADF Oracle Collaboration Suite Oracle Enterprise Manager Oracle Application Express Revenue $14. but IBM stopped this by keeping the error codes for their DBMS secret. In 1983. Inc.133 (2006) Slogan Information driven Website www. In 1979 SDL changed its name to Relational Software. He had heard about the IBM System R database from an article in the IBM Research Journal provided by co-founder Ed Oates. Codd on relational database systems named A Relational Model of Data for Large Shared Data Banks. (RSI). 61 .381 billion USD (2006) Employees 56.38 billion USD (2006) Operating income $4.736 billion USD (2006) Net income $3.com Ellison was inspired by the paper written by Edgar F. and wanted Oracle to be compatible with it.

California[1] as Software Development Laboratories (SDL) by Larry Ellison.2.1 "Can't break it.1.1 Oracle Databases  2.2 PeopleSoft Enterprise  2. Oracle 2. Bob Miner and Ed Oates. the first version of the Oracle database runs on PDP-11 and is sold to Wright-Patterson Air Force Base. can't break in" o 4.1 Technology Products  2.2. The company decides to name the first version of its flagship product version 2 rather than version 1 because it believes companies may hesitate to buy the initial release of its product. Menlo Park. and relocates to Sand Hill Road.2.4 JD Edwards EnterpriseOne  2.1.2 Relationship with John Ashcroft 5 Headquarters 6 The Oracle 7 Trivia 8 Notes 9 See also 10 External links History • • June 16. (RSI).3 Oracle Acquisitions 2 Products and Services o 2.5 JD Edwards World o 2.1 Oracle eBusiness Suite  2.1 Technology Timeline o 1.1.2 Application Products  2.2. 62 .2 RDBMS Release Timeline o 1.3 Siebel  2.Contents [hide] • • • • • • • • • • 1 History o 1. June 1979: SDL is renamed to Relational Software Inc.3 Services 3 Competition 4 Controversies o 4.1.2. 1977: Oracle Corporation was incorporated in Redwood Shores. California.3 Oracle Enterprise Manager  2.2 Oracle Fusion Middleware  2.4 Oracle Secure Enterprise Search o 2.

February 1981: RSI begins developing tools for Oracle. hundreds of employees are laid off. among the first products to do so. Reports) 1989: Oracle moves world headquarters to Redwood Shores. October 1984: Oracle version 4 released. 1988: Oracle version 6 is released with support for row-level locking and hot backups. administrative utilities. June 1992: Oracle 7 released with performance enhancements.1.• • • • • • • • • • • • • • • • • October 1979: RSI actively promotes Oracle on the VAX platform (the software runs on the VAX in PDP-11 emulator mode) 1981 Umang Gupta joined Oracle Corporation where he wrote the first business plan for the company. including parallel queries. Henley as CFO and Raymond Lane as COO. security features. and served as Vice President and General Manager of the Microcomputer Products Division.1 released with support for distributed queries. introducing read consistency November 1984: Oracle ports the Oracle database to the PC platform. application development tools. It is one of the first RDBMSs to operate in client/server mode. Oracle for MSDOS version 5 was released in 1986 running in Protected Mode on 286 machines using a technique invented by Mike Roberts. California. including the Interactive Application Facility (IAF). Chairman and Chief Executive Officer of Gupta Technologies. He left Oracle in 1984 to become Founder. Oracle acquires TCI for its project management software. The MSDOS version (4. Oracle Rdb is only available on the OpenVMS platform (also a former product of DEC). April 1985: Oracle version 5 released. triggers. stored procedures. The PL/SQL procedural language was not embedded in the database (this was added in v7). Revenues reach US$584 million 1990: In the third quarter. 63 . but was included in various client tools (SQL*Forms. Book 1994: Oracle acquired the database-product DEC Rdb (now called Oracle Rdb) from Digital Equipment Corporation (DEC) and development is still going on. support for declarative referential integrity and the PL/SQL procedural language embedded in the database 1993: Releases Oracle's Cooperative Development Environment (CDE) which bundles Oracle Forms. 1986: Oracle version 5. Graphics. March 15. RSI is renamed to Oracle to more closely align with its primary product. building business management software closely integrated with its database software. August 1987: Oracle founds its Applications division. Oracle reports its first ever loss. Reports.4) of Oracle runs in only 512K of memory. 1995: Oracle announces new data warehousing facilities. March 1983: RSI rewrites Oracle in C for portability and Oracle version 3 is released. June 21. Ellison hires Jeffrey O. Investigations into clustering begin. 1986: Oracle goes public with revenues of $55 million USD. The word Oracle was the code name of a CIA project which the founders had all worked on while at the Ampex Corporation. a predecessor to Oracle*Forms.

(NASDAQ: STEL). 2005: Oracle announces that it will reduce its combined workforce to 50. October 25. May 1999: Oracle releases JDeveloper 2. and introduces Oracle's Java integrated development environment.0 are released on the Linux platform. or approximately $440 million. March. June 1997: Oracle 8 is released with SQL object technology. September 1998: Oracle 8i is released. a global provider of enterprise content management (ECM) software solutions. Technology Timeline • 1979: Offers the first commercial SQL RDBMS. 2006: Oracles announces that it has agreed to acquire Stellent. 2006: Oracle announces Unbreakable Linux November 2. later rebranded as Oracle Content Management SDK. December 13.50 per share (approximately $10. an ad-hoc query tool for business intelligence. January 14. a reduction of approximately 5. Jordan. May 2000: Oracle announces the Internet File System (iFS). May 1998: Oracle Applications 11 is released. Oracle announces that it has signed an agreement to acquire PeopleSoft for $26. through a cash tender offer for $13. 64 . January 1998: Oracle releases Oracle Applications 10. 90% of PeopleSoft product development and product support staff will be retained. June 2000: Oracle9i Application Server released with support for building portals. showcasing Business Components for Java (BC4J). April 1998: Oracle announces that it will integrate a Java virtual machine with the Oracle database. which will come to be known as Oracle JDeveloper. Inc. 2005: Oracle extends its Middle East operations by opening a regional office in Amman.• • • • • • • • • • • • • • • • • • • • November 1995: Oracle is one of the first large software companies to announce an internet strategy when Ellison introduces the network computer concept at an IDC conference in Paris April 1997: Oracle releases the first version of Discoverer. 2000: OracleMobile subsidiary founded. a set of libraries and development tools for building database aware applications. All the applications in the business software now run across the web in a standard web browser. 2001: Ellison announces that Oracle saved $1 billion implementing and using its own business applications 2004: Oracle 10g released. October 1998: Oracle 8 and Oracle Application Server 4.0. 2004: After a long battle over the control of PeopleSoft.3 billion).7 NCA. Oracle 9i released. internet technology and support for terabytes of data September 1997: Oracle announces its commitment to the Java platform.000 following the PeopleSoft take over.000.50 per share.

1984: Offers the first database with read consistency. web-enabled architecture. 1992: Offers full apps implementation methodology. 2002: Offers the first database to pass 15 industry standard security evaluations. 2001: Becomes the first to complete 3 terabyte TPC-H world record. 1996: Moves to an open standards-based. 2005: Releases its first free database. 1988: Introduces PL/SQL. Company Collaxa Month/Year June 2004 Industry Business Process Management Valuation NA $10.3 billion NA PeopleSoft January 2005 Enterprise Software Oblix March 2005 Identity Management Solutions 65 . 1986: Offers a client-server DBMS. 2003: Introduces what it calls "Enterprise Grid Computing" with Oracle10g. 1999: Offers its first DBMS with XML support. 1987: Introduces UNIX-based applications. 1995: Offers the first 64-bit RDBMS. RDBMS Release Timeline • • • • • • • • • • • 1978: Oracle version 1 1980: Oracle version 2 1982: Oracle version 3 1984: Oracle version 4 1986: Oracle version 5 1989: Oracle version 6 1993: Oracle version 7 1997: Oracle version 8 1999: Oracle version 8i 2001: Oracle version 9i 2003: Oracle version 10g Oracle Acquisitions Starting with Peoplesoft in January 2005.• • • • • • • • • • • • • 1983: Offers a VAX-mode database. Oracle has made acquisitions an important component of its growth strategy. Oracle Database XE.

NA .Retek April 2005 Retail Industry Solutions $630 million . . $5. $900 million TripleHop TimesTen ProfitLogic Context Media June 2005 June 2005 July 2005 July 2005 Context-sensitive Enterprise Search Real-time Enterprise Solutions Retail Industry Solutions Enterprise Content Integration i-flex August 2005 Banking Industry Solutions G-Log September 2005 Logistics Hib Solutions . OctetString Virtual Directory Solutions . Temposoft Workforce Management Applications . 360Commerce January 2006 Retail Industry Solutions Customer Relationship Management Solutions . Innobase October 2005 Discrete Transactional Open Source Database Technology Enterprise-wide User Provisioning Solutions. NA Thor Technologies November 2005 November 2005 December 2005 .85 billion Siebel Systems January 2006 66 .

Oracle Application Server 10g using Java EE comprises the server part 67 .Sleepycat February 2006 Open Source Database Software for Embedded Applications NA HotSip February 2006 Communications Infrastructure Solutions . Oracle Corporation shipped release 10g (g: grid) as the latest version of the Oracle Database. Demantra June 2006 . $219 million $440 million October 2006 Enterprise Integration Software Solutions for Communications Service Providers MetaSolv Software October 2006 Stellent November 2006 November 2006 Content Management Solutions SPL WorldGroup Revenue and Operations Management Software . Net4Call April 2006 . . Telephony@Work June 2006 Sigma Dynamics Sunopsis August 2006 Real-time Predictive Analytics Software . Products and Services Technology Products Oracle Databases As of 2004. . Software Suite for Communications Industry Service Delivery Platform for Communications Industry Demand-driven Planning Solutions IP-based Contact Center Technology Portal Software April 2006 .

Oracle acquired Rdb in 1994 from Digital Equipment Corporation. a web-based rewrite of OEM called "Oracle Enterprise Manager Database Control". Application Products Besides databases. especially in the Applications domain. as well as those written in the traditional Oracle database programming language. Oracle has since made many enhancements to this product and development continues today. The strong interrelationship between Oracle 10g and Java has enabled the company to allow developers to set up stored procedures written in the Java language. User access to these facilities is provided through a browser interface over the internet or corporate intranet. enterprise resource planning and HR (Human Resource Management Systems) related functions (Oracle HR). Oracle Corporation's tools for developing applications include Oracle Designer. and recently in version 10g. Oracle Rdb is a relational database system running on OpenVMS platforms. Many external and third-party tools make the Oracle database administrator's tasks easier.that consists of Oracle Forms. Oracle Corporation has dubbed the super Enterprise Manager used to manage a grid of multiple DBMS and Application Servers as "Oracle Enterprise Manager Grid Control". PL/SQL. Oracle currently maintains a number of Product Lines: 68 . Oracle Discoverer and Oracle Reports. Consequent to a number of high-value acquistions beginning in 2003. making it possible to deploy web technology applications. Oracle also sells a suite of business applications. The application server is the first middle-tier software designed for grid computing. The Oracle eBusiness Suite includes software to perform financial (Oracle Financials). Main article: Oracle Database Oracle Fusion Middleware Main article: Oracle Fusion Middleware Oracle Enterprise Manager Oracle Enterprise Manager (OEM) used by database administrators (DBAs) to manage the DBMS. manufacturing. Main article: Oracle Enterprise Manager Oracle Secure Enterprise Search Oracle Collaboration Suite contains messaging. groupware and collaboration applications. Oracle JDeveloper.of that version of the database. and several more. Oracle Developer .

based on PostgreSQL. EnterpriseDB.March. 2005). and to a lesser extent Sybase and Teradata [2]. Edwards JD Edwards World Development of applications commonly takes place in Java (using Oracle JDeveloper) or through PL/SQL (using. In the applications arena.6% in 2005 by some sources [1]. their main competitor is SAP.D.2 billion. Oracle Corporation has started a drive toward 'wizard'-driven environments with a view to enabling non-programmers to produce simple data-driven applications. with market share estimated at up to 44. Oracle's main competitors in the database arena are IBM DB2 and Microsoft SQL Server.Oracle eBusiness Suite Main article: Oracle eBusiness Suite PeopleSoft Enterprise Main article: PeopleSoft Siebel Main article: Siebel Systems JD Edwards EnterpriseOne Main article: J. has recently made inroads[3] by proclaiming that their product delivers Oracle compatibility features at a much lower price point. for example. Oracle Forms and Oracle Reports). Oracle's sales grew at a rate of 14. Services • • • • • Oracle Consulting Oracle University Oracle On Demand Oracle Support Oracle Financing Competition In 2004. with open-source databases such as PostgreSQL and MySQL also having a significant share of the market. 69 . giving it 41.5% to $6.3% and the top share of the relational-database market (InformationWeek .

Rather than representing a literal claim that Oracle's products are impregnable. which moved from Redwood Shores to Vallejo in 1986. can't break in" Oracle markets many of its products using the slogan "can't break it. with Ashcroft's lobbying. the campaign refers to fourteen independent security evaluations[4] that Oracle's database server passed. Oracle Corporation also stresses the reliability of networked databases and network access to databases as major selling points. Alexander Kornbrust. The Ashcroft Group. 70 . a multi-billion dollar intelligence application. and as an invitation to crackers. Oracle. This signifies the increasing demands on information safety. in 2005. then went on to acquire the contract. Belmont. The slogan was widely criticized as unrealistic. Oracle Corporation originally leased two buildings from the site.[5] Headquarters Oracle HQ. Eventually. or "Unbreakable". But Oracle chief security officer Mary Ann Davidson says the criticism is unfair. However. as David Litchfield. LLC. shown in Database-Symbol-Style Shape Oracle Corporation has its world headquarters on the San Francisco Peninsula in the Redwood Shores area of Redwood City. can't break in". Oracle purchased the complex and constructed a further four main buildings.[2][3]. Cesar Cerrudo and others demonstrated a whole suite of successful attacks against Oracle products. two weeks after its introduction in 2002. Oracle hired Ashcroft's recently created lobbying firm. Then.Controversies "Can't break it. Oracle HQ stands on the former site of Marine World Africa USA. near San Carlos Airport (SQL). California. moving its finance and administration departments from the corporation's former headquarters in Davis Drive. Relationship with John Ashcroft Former Attorney General John Ashcroft sued Oracle in 2004 to prevent a contract acquisition. adjacent to Belmont.

See also • • • Oracle OpenWorld Oracle Clinical Oracle Unbreakable Linux External links • Oracle's Siebel CRM Release 8 Leverages Business Rules To Maximize Business Flexibility and Provide Dynamic Privacy Management 71 . 2006 the Golden State Warriors and the Oracle Corporation announced a 10 year agreement in which the Oakland Arena will be known as The Oracle.pdf 5. 2. ^ IMDb: Trivia for Bicentennial Man 1. 4. The JPA will be asked to approve the deal at its November 10 meeting.com/technology/deploy/security/seceval/pdf/seceval_matrix. has earned $269.The Oracle Parkway buildings were prominently featured as the futuristic headquarters of fictional company "NorthAm Robotics" in the Robin Williams film Bicentennial Man (1999).oracle.[citation needed] • Notes ^ a b Oracle. 2005.com ^ The Register: Oracle security claim ^ The Register: How to hack unbreakable Oracle ^ Oracle list of major Security certifications http://www. Ferrell's character did song parodies that reflected Oracle. 3.com FAQ. Part of Oracle's early success was due to the fact that they used the C programming language to implement their products such that they could be ported to different operating systems (most of which support C). ^ Chicago Tribune: Ashcroft breaks with tradition by lobbying. This gave them an advantage over companies that used operating-system-specific languages. The Oracle will continue to be managed by Oakland-Alameda County Authority (JPA) and SMG.[6] The Oracle On October 20. oraFAQ. A formal press conference of the agreement will be held on October 30.[4] Trivia • Oracle was referenced in a Saturday Night Live skit on May 14. The skit involved Will Ferrell as a team leader at a Oracle summit/convention.000 6.

com .Texas Instruments .Infineon .Philips .Capgemini .NEC Nokia . OutlookSoft was recently sued by competitor Hyperion over software patents.AOL .eBay .ASUS .LogicaCMG .AMD . and reporting.Hitachi . 16 on 2005 Top 500 H1B Visa Sponsors v•d•e Major computing companies[hide] Hardware companies: Acer .Motorola . other vendors in the performance management space include Cognos and Business Objects.Oracle .Qualcomm .Qimonda .Atos Origin .Fujitsu Siemens Computers .Freescale .Intel .Juniper .IBM . budgeting.CSC EDS .Cisco .[1] Along with OutlookSoft.Infosys .Lenovo .Matsushita .EMC . winning a dismissal in October 2006 as the jury found no patent infringement (and subsequently ruled the patents ineligible for claim).Sony STMicroelectronics .Fujitsu .Yahoo! Technology Consulting companies: Accenture .Satyam .SAP Hardware/software companies: Apple .Toshiba -VIA Software companies: Adobe .Microsoft.Alcatel-Lucent .TCS .Sun .Cognizant .NVIDIA .IBM . forecasting.Thomson Dot-com Companies: Amazon. 72 .• • • • • • • • • • The Oracle Corporation website o Oracle Technology Network o Oracle Announces the Acquisition of Open Source Software Company.Siemens .Dell .Samsung . Innobase o Oracle Corporation world headquarters Oracle's most recent conference call transcripts Independent Oracle Users Group Australian Oracle User Group UK Oracle User Group Oracle Blogs Oracle Blogs and News Aggregator Puget Sound Oracle User Group Listing of Oracle User Groups No.HP .Google .Wipro OutlookSoft OutlookSoft Corporation is a software company with products for business performance management including planning.NXP .CA .LG .

Florida.ComputerWire This software-related article is a stub. Sears. California and Cambridge. Inc. dashboard. headquartered in Mountain View. Health Net. including GSA.InfoWorld Test Drive: Under one roof . You can help Wikipedia by expanding it. became an independent company in 2002. 73 . It was awarded Project of the Month on October 2006 at SourceForge. Pilot software From Wikipedia. the free encyclopedia Jump to: navigation.CA Magazine OutlookSoft Brings Process Context to Performance Apps . and Sarasota County. It is a featured project on Google Code for December 2006 External links • • • Pentaho website Pentaho on SourceForge Pentaho on Freshmeat This software-related article is a stub. The company has more than 300 customers. search Pilot Software. Massachusetts.2 climbs beyond budgeting . Pilot. analysis. data mining and workflow capabilities for Business Intelligence (BI) needs.External links • • • • OutlookSoft Corporation website OutlookSoft's Everest 4. You can help Wikipedia by expanding it Pentaho The Pentaho BI Project is Open Source application software for enterprise-class reporting. is a long-time business intelligence vendor that now focuses on operational performance management.

You can help by expanding it. Pilot has garnered the largest deployments of performance management in both commercial organizations and in the United States federal market. • The migration matrices show. Pilot built the first client/server EIS system. Awards Pilot was recognized by Intelligent Enterprise magazine as a 2006 Company to Watch. They are the basis for the 74 . The unique business suite is based on a multidisciplinary approach that provides their customers direct answers with a high forecast quality: • The quantitative scores give a clear basis for decisions. The next year. The company has also been praised by Ventana Research.History In 1986. The Prospero Business Suite provides relevant information for enterprises in finding optimal decisions. The reliable forecast values show the chances and risks. the company's technologies were adapted by Analog Devices to form the first “Balanced scorecard” implementation. Prospero develops software solutions for the risk and value optimization in answering complex business questions. which was established in 1999. • The scenario analyses evaluate alternative possibilities. External Links Home page This business-related article is a stub. Prospero stands for best forecasts of complex business questions – supporting their customers to take the right decisions. Currently. Prospero Business Suite Prospero is a Liechtenstein based company. where needs are and actions should be taken.

Customers using the Prospero Business Suite by themselves benefit from the same analytic capability as well as from the easy use of the solutions.control the learning process in an enterprise begins. credit risk rating (Basel2).g. In both scenarios the main advantage for their customers are the prompt and qualitatively optimized answers to their business questions . fraud detection.Prospero Business Suite SAP Business Information Warehouse 75 . And with the measures . in complex technical infrastructures. Their customers do not have to care about hardware. The service levels go from applying the software by their customers to a full business process servicing. the medical diagnostics etc. Their customers choose the service level suitable to their business needs.9490 Vaduz. FL . In this full service. identifying customer behaviour (scoring in marketing and sales). profit increase and advanced knowledge.with the direct positive effect on the performance of their enterprise. The custom-made business solutions are based on the specific practice needs and guarantee optimized benefits for their customers . Process Management. associative text searching System Design Consulting Prospero AG. management of non-linear processes) Exploration. the process is managed completely by Prospero. The business suite has been engineered and developed by Swiss engineers together with Eastern Europe software specialists. operational risk.g. Gewerbeweg 15. anti money laundering. control of portfolio risks. patients scoring. software or human resources and they profit from the attractive pay as you use pricing model. Controlling. etc. in the pharmaceutical research.anticipatory acting. the lab automation.cost reduction. early warning (e. . The Prospero Business Suite contains a set of business solutions for the control of chances and risks: Know your Customer. strategic decision making. exploring knowledge e.

query views and reports all delivered in the software by SAP. Other components of SAP NetWeaver include SAP Enterprise Portal (EP). BW consists among other things of components for data management (Data Warehousing Workbench). and loading it into SAP BW system. Some of the significant benefits of this approach include the ability to leverage SAP's substantial business knowledge from many years of developing extremely sophisticated software systems for the world's largest companies. originally named SAP BIW (Business Information Warehouse). and instead it is referred simply as "SAP NetWeaver BI" or more accurately. typically shortening project development cycles in the process. was released in June 2006 as part of the SAP NetWeaver 2004s new version. a very significant amount of pre-defined business content in the form of InfoCubes. analytical. BEx) and operational tools used for importing the most current transactional data into the system. major data warehousing enhancements. while at the same time taking advantage of general aspects of these delivered data models and reports that are somewhat foundational and have broad application in business. applying transformation rules.e. SAP Process Integration (XI.responsible for extracting data from a specific source. often utilized heavily by companies that essentially run their business on SAP operational systems such as SAP Enterprise Resource Planning (SAP ERP. SAP's BI is a very pervasively employed data warehouse / analytical enterprise software solution. "BI in SAP NetWeaver" 76 . traditionally known as SAP R/3). Reporting . objects representing the entity for "Customer".SAP Business Information Warehouse (SAP BW) is the name of the Business Intelligence. Data warehouse area . SAP BW is now part of a suite of SAP applications called SAP NetWeaver. such as next-generation reporting and analytical features. or eXchange Infrastructure) and Master Data Management (MDM). aka BI in SAP NetWeaver 2004s. an embedded analytical engine. authorization roles. extensive data modeling capabilities .responsible for accessing the information in data warehouse area and presenting it in a user-friendly manner to the analyst or business user. From SAP NetWeaver 2004s on the term SAP BW is obsolete.responsible for storing the information in a various types of structures. and education. This new release includes a slew of new features. It may be helpful to consider three layers that make up the structure of SAP's BI solution • • • Extraction. or "Material"). SAP's BI solution contains a large number of predefined extractors. The pre-defined business content can be modified to meet an organization's specific requirements. Transformation and Load (ETL) layer . reporting and Data Warehousing (DWH) solution which is one of the major enterprise software applications produced by SAP AG. Web Application Server (WAS). including multidimensional structures called InfoCubes. government. SAP BW. and innovative techology for query performance optimization called "BI accelerator". master data (i. a suite of rich front-end analytical tools refererred to as Business Explorer.

Mehrwald. search SAS Institute logo SAS Institute Inc. Mastering SAP BW Reporting. Research Summary.epx SAP NetWeaver Business Intelligence] • La página de BW SAS Institute From Wikipedia. headquartered in Cary.. External links • [http://www. Christian (2003). Heidelberg: dpunkt-Verlag. Second Edition. SAS was originally an acronym for Statistical Analysis System but for many years has been used as an arbitrary tradename (for which the company has received trademark protection in the US and abroad) to refer to the company as a whole.sap. Inmon (2006). ISBN 3-89864-179-1. Dixon.Further reading • • • McDonald. John Sall and Jane Helwig. USA. Wiley. Scott. Wilmsmeier. Peter (2005). the free encyclopedia Jump to: navigation. has been a major producer of software since it was founded in 1976 by Anthony Barr. Contents • • • • 1 History 2 Company and software 3 SAS user groups 4 Other strategies 77 . North Carolina. its products having long since broadened beyond the statistical analysis sphere.com/solutions/netweaver/components/bi/index. Mastering the SAP Business Information Warehouse. SAP Business Information Warehouse 3. James Goodnight.

Online documentation for SAS software is provided by SAS Institute on their technical support website. SAS retained the mainframe pricing structure of substantial yearly licensing fees. somewhat novel at the time. In addition. 78 . but have little or no experience in another. to extend the analytical capabilities to different types and formats of data. data warehousing. however. consisting of numerous modules which ran on IBM mainframe computers. where the program being written or edited appeared in one window. of a windowed programming environment. In addition to the usual mainframe practice of writing and submitting programs in batch. either standalone or networked. even on the personal computer platform. The spectrum of offerings is so wide that many users are expert in one area of the SAS package. the program output appeared in another window. at least partially due to the powerful data import. SAS also provides data mining. Other modules available provide for construction of applications for such tasks as data entry or validation. SAS was continuously developed to run in those environments as well. SAS offered the option. SAS software continues to be the standard used in statistical analysis of clinical pharmaceutical trials for submission to the Food and Drug Administration. brought some philosophical difficulties to the product developers.• • • 5 Community 6 See also 7 References 8 External links History Its main and original product was the SAS software package used in statistical analysis. Although the advent of more powerful personal computers has also allowed lower cost statistical packages to be available. handling. Company and software SAS is a fourth-generation programming language comprised of a suite of modules designed for business intelligence and customer relationship management. As other types of computers became available and powerful enough. faced with adapting the standard SAS programming interface familiar to SAS users to the standard Microsoft Windows interface familiar to PC users. The widespread rise of Microsoft Windows. Eventually fully functional SAS could be run on personal computers. business intelligence. rather than adopting the personal computer pricing standard of a one-time outright purchase. It is also widely used for statistical analysis in the insurance industry and the field of public health. and business performance management software. and the program log appeared in a third window. keeping the familiar user interface and compatible file structure so that SAS users could easily switch from one type of operating system and/or hardware to another. and manipulation functions added to the base package over the years.

on local. and WUSS. which is widely considered to be one factor which keeps them ahead of their competitors. wellness programs. enabling the management.sas. there are special interest users groups such as PhUSE. "M&M Wednesdays". the SouthEast SAS Users Group.SAS Institute remains a wholly owned private company. Other employee benefits include. the South-Central SAS Users Group. Starting in 2007. An unusually high percentage (approximately 25%) of the revenue of the SAS Institute goes to research and development. It is gatewayed to the Usenet newsgroup comp. Similar but more independent user conferences are held yearly by regional and local SAS users groups around the world. an eldercare information and referral program." [2] As a result. While these serve to make some of the resources of SAS Institute and more experienced users available to the new user. To subscribe to the mailing list or view the archives of past messages. SCSUG. There is also an online user group. to run the company in the manner they think best. the NorthEast SAS Users Group. SUGI is administered by an Executive Board consisting of prior conference chairs and representatives from SAS Institute. as well as soda fountains and snacks in every breakroom. SAS-L. the Pacific Northwest SAS Users Group. PNWSUG. and international scales. they also serve the Institute by providing essentially free customer service and public relations functions.listserv. Once a year the SAS Users Group International. with the help and participation of volunteers (serving in such roles as section chairs and speakers) from the user community. SAS Institute has frequently been included in lists of the best places to work in America. [1] In addition. For example. regional.html or Google Groups. and many other work-life programs. SESUG.000 square foot recreation and fitness center. "Free Breakfast Fridays". the management goes to great lengths to keep employees happy in their jobs. CBS' 60 Minutes did a segment on the employee benefits of SAS. visit http://www. without worry about the demands of shareholders. whose main Listserv server is at the University of Georgia. a 58. SUGI will be called the SAS Global Forum. the independent Pharmaceutical Users Software Exchange. the MidWest SAS Users Group. Full-time SAS Institute employees manage and run the logistics of the SUGI conference itself. Western Users of SAS Software. led by James Goodnight. In addition. At SUGI 32 in San 79 . an employee health care center. This conference is widely considered a valuable experience." SAS user groups Another factor in the success of SAS Institute is the growth of large and well organized SAS users groups.soft-sys. pronounced soo' jee) meets for a conference (also referred to as SUGI) in a different city each year. which also hold annual conferences. Only two people have attended every SUGI: SAS CEO Jim Goodnight and Phil Miller from Washington University in Saint Louis. onsite amenities include such things as "Free Fruit Mondays". "two on-site childcare centers. entitled "The Royal Treatment. where marketing efforts by the Institute combine with technical and educational presentations by users of all levels of sophistication. (always referred to as SUGI.uga. The US has six regional users groups: MWSUG. and has at least once been named the best information technology conference of the year. NESUG.edu/archives/sas-l.

preliminary steps were taken to establish a SAS Wiki FAQ maintained by the online SAS user community.html 2. The Institute has similarly launched a program of SAS Partners. See also • • • SAS System JMP Dataflux References 1. as a consequence licensing fees naturally will flow to SAS.com/corporate/worklife/index. located in Cary. and contain information which is otherwise under. which instituted a "Books By Users" program in the early 1990s. Although these web-based forums are somewhat slow and difficult to navigate.html External links • SAS Institute webpage 80 . it has met with mixed success.sas. SAS Institute has followed the lead of other major corporate software suppliers by offering SAS Certification for SAS programmers. John Wiley & Sons. users.sas. and Cary Academy. they provide a way to talk directly to SAS Institute developers. ^ http://www. North Carolina. These individuals also serve as unpaid ambassadors. SAS Institute started online community forums on the SAS technical support web site. In 2006.Francisco. Other strategies More recently. who provide a pool of available consultants for corporations who wish to begin incorporating SAS applications into their operations but lack any experience with the software. as they market their services and products to corporations. evangelists. Books and publications on the SAS System are published by mainstream publishers (e.com/corporate/overview/index. CRC Press) and many more by SAS Institute itself. Community SAS is the principal sponsor of SAS Soccer Park. a program now known as SAS Press. and developers to eliminate some of the risk of hiring individuals of unknown ability.g. like many such programs. ^ http://www. and salesmen for the Institute.or un-documented.

8 billion.022 billion USD (2005) Net income $2. CEO Jeffrey O. the free encyclopedia Jump to: navigation. Siebel Systems. 2005.[2][3] 81 . founded by Thomas Siebel in 1993. USA (1977)[1] Headquarters Redwood Shores. Catz.886 billion USD (2005) Employees 49. it was announced that Oracle Corporation had agreed to buy Siebel Systems for $5. Inc. President/CFO Chuck Phillips.872 (2005) Slogan Information driven Website www. development.com) in October 2003.799 billion USD (2005) Operating income $4. Siebel systems acquired Keith Raffel's company. search Oracle Corporation Type Public (NASDAQ: ORCL) Founded California. UpShot (a competitor to salesforce. Ellison.oracle.com Siebel is a brand name of Oracle Corporation. On September 12. Chairman Key people Safra A. Henley. was principally engaged in the design. President Industry Software & Programming Oracle Database Oracle eBusiness Suite Oracle Application Server Products Oracle JDeveloper Oracle ADF Oracle Collaboration Suite Oracle Enterprise Manager Revenue $11..Siebel Systems From Wikipedia. marketing and support of CRM applications. USA Lawrence (Larry) J. California.

began in sales force automation software. Prior to that he held a number of executive management positions at Oracle Corporation. including customer relationship management (CRM). Inc. as of late 2000 the company had more than 700 alliance partners.Contents • • • • • • • • • 1 Customer Relationship Management CRM market leader 2 Company History: 3 Providing Software for Sales Force Automation and Customer Relationship Management: 1993-97 4 Acquisitions and Alliances Accelerating Growth: 1998-2000 5 Principal Subsidiaries: OnTarget Inc. Providing Software for Sales Force Automation and Customer Relationship Management: 1993-97 Siebel Systems. Benefiting from the explosive growth of the CRM market in the late 1990s. a multimedia software firm that merged with Sybase Inc. was founded in 1993 by Thomas M. Siebel Systems was named the fastest growing company in the United States in 1999 by Fortune magazine. CEO. With the growth of electronic commerce. and president. Siebel formed strategic alliances and made several acquisitions to provide e-business solutions for CRM and related areas. where he and Pat House met in 1986. 6 Key Dates: 7 Company Perspectives: 8 Major releases 9 Notes 10 External links Customer Relationship Management CRM market leader Siebel Systems was the dominant Customer Relationship Management vendor in the late 1990s. At Oracle. peaking at 45% of the CRM market share in 2002. 82 . Revenue for 2000 was expected to surpass the $1 billion mark. Inc.[4] Company History: Siebel Systems. Tom Siebel developed the software to run Oracle's product marketing division. Siebel had served as CEO of Gain Technology. Siebel and Patricia House. From the time it was founded in 1993. then expanded into marketing and customer service applications. Previously. the company grew quickly. and House was the firm's marketing vice-president. One secret to Siebel's success has been its ability to form alliances. at the end of 1992. Siebel served as the company's chairman.

500 and $6.750 per user. It ran on the Windows NT operating system and would be co-marketed by Microsoft Corporation and Siebel.0. George Shaheen. Andersen Consulting's managing partner. and make it customizable. and customer service--we might create a viable business. telemarketing. so that it worked as well for a 50-person sales force as for a 5.. A number of enabling technologies were just becoming more widely available. which specialized in intranet-based business intelligence software. there were some 400 vendors serving the emerging market for sales force automation software.. In 1994 Siebel released the Siebel Sales Information System. It shipped the initial release of Siebel Sales Enterprise software in April 1995. including replication technology. By 1995 Siebel Systems had $8 million in revenue. including a new executive information system that displayed real-time sales forecast and 'opportunities' data. which added new sales management tracking and reporting capabilities... Charles Schwab joined Siebel's board of directors in October 1994 and bought a 2. with Andersen Consulting taking a ten percent stake in the company in 1995. By 1997 Andersen employed 300 technicians who specialized in installing Siebel software for its clients. For 1996 revenue jumped to $39 million. object-oriented programming. Windows.5 percent interest in the company. As Tom Siebel wrote in Forbes ASAP. and act on a centralized collection of detailed information about competitors and clients. In June 1996 the company went public. Cisco Systems Inc. version 2.000-person sales force. Andersen Consulting. At the end of the year the company introduced version 2. Siebel's sales force automation software allowed teams of sales people to analyze. resellers. Siebel established broad guidelines for the new sales force automation software that he wanted: make the software scaleable. to oversee software development.' Siebel hired software engineer William Edwards. for $15 million in 83 . telesales. high-performance relational databases. make it work in several languages and currencies.500 per seat. the Web. former head of the engineering department at document software company Frame Technology Corp. 'We thought that if we could build robust software systems that enabled large organizations to apply information technology and communication technology to establish and manage customer relationships across the range of interactive channels--field sales. for companies with large sales forces. Among the company's early clients were Charles Schwab & Co. 32-bit processing. Priced at $1.0 also automatically converted currencies and allowed users to generate quotes.When Siebel Systems was founded. Most of the products being offered were electronic contact managers. among others. also joined Siebel's board. multimedia capabilities. Siebel was expanding beyond sales force automation (SFA) software into software for customer service and marketing. Siebel made two acquisitions in September and October 1997: InterActive WorkPlace Inc. priced between $3. access. so that it would work for companies in different industries. and high-bandwidth communications. Guided by his own market research. and Compaq Computer Corporation.

Tom Siebel predicted that his company. The coaching feature. a presentation generator. In October 1998 Siebel formed a partnership with Active Software. 84 . or enterprise relationship management (ERM). would emerge as the top three companies in the enterprise relationship management system market. PeopleSoft.5 million. Scopus specialized in software for customer service. and Nomadic Systems Inc. for about $460 million in stock in 1998. (a subsidiary of The Baan Co. and new analysis tools. from about $600 million in 1993. which helped call center operators handle service and support calls. For 1997 Siebel's revenue rose to $120 million. Acquisitions and Alliances Accelerating Growth: 1998-2000 In 1998 Siebel launched the Siebel Certified Consultants program. which focused on the pharmaceutical industry. but also offered access from the Web as well as from a Windows CE handheld device. Tom Siebel told InfoWorld.. Among the new features incorporated into Siebel 99 were a sales coaching tool. and formed the basis for a new business unit at Siebel.7 million. which integrated data mart technology from Sagent Technology Inc. ahead of competitors Vantive Corp.stock. 'We're the fastest growing company in the history of the application software business. along with SAP America Inc.400 employees and had operations in 24 countries. By the end of 2000 Siebel had more than 400 consulting partners who would recommend and install Siebel solutions for their clients. an automatic expense reporting tool. while net income rose 135 percent to $55. which would make connectors to integrate Siebel's software with packages from SAP. In 1998 SFA software was evolving into the broader arena of customer relationship management (CRM). Following the acquisition Siebel would have 900 employees and more than 500 customers. Aurum Corp. represented a significant upgrade. and Oracle. but also call center solutions and a variety of other front-office applications that would help businesses better manage their customer relationships. field service.' At the end of the year Siebel had about 1. the market for sales force automation (SFA) software would grow to $6 billion in 2003.. and included more than 60 marketing analysis tools. Sales & Marketing Management estimated the market for SFA software at $1 billion in 1998 and projected it to grow to $3 billion by 2000. Siebel also began shipping Siebel Marketing Enterprise software. According to one 1998 survey. Siebel 99. For 1998 Siebel saw its revenue rise 89 percent to $391. and Clarify Corp. as it was also known. Siebel was able to offer not only SFA software. for $11 million in stock. and Baan. Oracle. Siebel was now considered the market leader in sales force automation software. introduced at the end of 1998. Siebel continued to pursue its strategy of forming alliances with other companies and adding new features to its SFA software.). was based on technology acquired from Scopus Technology. Siebel acquired Scopus Technology Inc. and call center applications. It included not only a variety of new tools.

Tom Siebel would continue as the firm's chairman and CEO. Keane estimated that the alliance would result in $75 million in CRM-related consulting and software revenue in 1999. management consulting firm Keane Inc. At the time Siebel and Oracle were going head-to-head for leadership in the SFA and CRM applications markets. In addition. claimed that it would surpass Oracle in applications revenue in 1999. Siebel also began bundling Microsoft's SQL Server 7. During the year several high-ranking executives from rival SAP America defected to Siebel. Edwards to offer Siebel's SFA software modules with Edwards's flagship OneWorld ERP suite.sales.In early 1999 Siebel stepped up its branding campaign by launching a web portal. the company advertised its name by having the free software module bundled with certain Compaq computers. claiming Siebel hired 27 former SAP executives during the year.0 database as an option and offered low-priced upgrades as an incentive for customers to drop Oracle's database platform in favor of Microsoft's product. and manufacturing packages. for instance. who became Siebel's vice-president of North American operations.8 billion by 2003. offering free software.D. The combination would allow users to complete sales transactions over the Web. to its sales. Great Plains' back-office applications included accounting. They included Paul Wahl.0 module for individual users. Siebel also added web-conferencing and document-sharing capabilities provided by ActiveTouch Inc. Toward the end of 1999 SAP America filed a lawsuit against Siebel Systems for predatory hiring practices. with customer service and call-center applications to follow in 2000. for its part.' Through an alliance with Siebel. In mid-1999 competitor Oracle Corporation announced that it was creating a dedicated sales group for CRM solutions that would be headed by Craig Brennan. Under the agreement the new suite would add Siebel's front-office applications covering sales. Siebel formed an alliance with Great Plains Software Inc. 85 .and back-office applications. announced that it would launch its customer relationship management (CRM) practice and offer packaged applications from Siebel. marketing. former SAP American president. Siebel. and e-business functionality. and announcing Siebel Sales for Workgroups for release later in the year. The suite was aimed at small and mid-sized businesses. Siebel dubbed its initiative to reach individual sales professionals and small and mid-sized companies 'Siebel Everywhere.com.com portal. who became president and COO of Siebel in May 1999. a former Siebel implementation leader. The web portal. www. former CEO of SAP America. Siebel also was distributing a free version of its Siebel Sales 5. and Jeremy Coote. offered a range of free information and services for sales personnel. The market for CRM solutions exploded in 1999 and was projected to reach $16. to deliver a suite of front. financial. Other alliances formed in 1999 included an agreement with enterprise resource planning (ERP) vendor J. Great Plains delivered the first component of its new package in November 1999 as the Sales and Marketing Series of Great Plains Siebel Front Office. Following the appointment of Wahl as president.

978 percent. Siebel faced competition from ERP vendors who were adding CRM applications to their offerings. which was conducted by accounting firm Deloitte & Touche. backed by $27 million in funding from Siebel and venture capital firms Seqouia Capital and U. Toward the end of 1999 Siebel and IBM agreed to jointly develop and market Siebel's CRM applications. Siebel also completed a number of Internet-related alliances. telecommunications. During the year Siebel's stock was added to the Nasdaq 100 index. Corio integrated the Siebel applications with PeopleSoft's enterprise resource planning (ERP) suite to provide clients with a complete hosted service. Venture Partners. private company. Another strategic alliance with BroadVision Inc. and marketing resources to the venture. The agreement was another sign that the market for CRM applications was surpassing the market for ERP applications. in 1999. The explosive growth of the Web and e-commerce was making customer loyalty a fleeting concept. a provider of consulting services and training programs for sales and marketing organizations. Just before the end of 1999 Siebel spun off sales. SAS Institute Inc. It joined forces with procurement vendor Ariba Inc.. with further consolidation likely. would become a wholly owned subsidiary of Siebel.Meanwhile. Siebel formed a relationship with ASP Corio Inc. From 1994 to 1998 Siebel's sales increased 782. A new trend emerging in mid-1999 involved application service providers (ASPs) adding CRM applications to their hosted services. but its executives would sit on the board of sales. Ariba specialized in business-to-business e-commerce solutions. according to the survey. sales. and Siebel was named the fastest-growing company in the United States by Fortune magazine.com. and Siebel all signed agreements with Dun & Bradstreet in mid-1999 to incorporate D & B's data on 50 million businesses with their CRM software. to allow Corio to host Siebel's full suite of CRM applications. such as ERP vendor PeopleSoft Inc. At the end of 1999 Siebel acquired OnTarget Inc. which acquired CRM vendor Vantive Corp. OnTarget.com as an independent. Technology Fast 500. the number of vendors offering SFA and CRM solutions had declined from around 400 in 1993 to about 40 in 1999..com was 86 . The new emphasis would be on customer service.S. Sales. At the end of 1999 Siebel was recognized as the fastest-growing technology firm in the United States in the annual survey. Both companies committed joint development. and professional services companies. CRM applications were designed to drive revenue by giving sales forces the tools they needed to win and retain customers.. whose markets included high-tech. aided by CRM applications. while Siebel agreed to tune its applications for IBM platforms. Whereas ERP applications focused on cutting costs. Siebel would not have a controlling interest in the company. for about $250 million in stock. CRM competitors SAP. to integrate the two companies' software applications to better link buyers and sellers over the Internet. would result in integrating BroadVision's personalized e-business applications with Siebel Front Office applications. to win and retain customers.

During the year Siebel entered into strategic alliances with several companies to strengthen its e-business solutions. Other wireless initiatives included a strategic alliance with Sprint PCS to market and sell nationwide access to Siebel eBusiness Applications over the Sprint PCS Wireless Web for Business. i2 Technologies Inc. 87 .. This new package would allow companies to manage sales. including the Web. and other companies.. and customer service across all communication channels and points of customer contact. and continue its rapid growth. call center. Edwards. In January 2000 Siebel acquired Paragren Technologies Inc. During the year 2000 Siebel would continue to make acquisitions. In April 2000 Siebel began shipping Siebel eBusiness 2000. with company officials citing the difficulty in raising capital for dot.. to jointly market and sell handheld eBusiness solutions. Siebel also introduced a new series of wireless eBusiness applications to provide field sales and service professionals with real-time wireless access to customer data. then used that data to segment customers. a 3Com Corporation company. Later in the year Siebel announced a worldwide strategic alliance with Nokia Corporation to use the Nokia WAP (wireless application protocol) Server to provide wireless access to Siebel eBusiness Applications. In February 2000 Siebel announced that IBM would deploy Siebel eBusiness Applications on a global basis across its multichannel. Calendar. and To-Do applications. J.D.com companies in general as the reason for the action.subsequently folded back into Siebel toward the end of 2000.. Paragren's One-by-One suite pulled customer data from data warehouses and applications. Siebel also entered into a global strategic alliance with management consulting firm PricewaterhouseCoopers. For 1999 Siebel reported revenue of $790. The company also expanded its alliances with IBM. Compaq.1 million. and Avaya. Great Plains. For 2000 Siebel was poised to become a major provider of e-commerce infrastructure software. form strategic partnerships. a specialist in marketing automation software.9 million and net income of $122. It could then build personalized marketing campaigns around those segments and track and analyze campaign performance. The acquisition added marketing features that were lacking in Siebel's product portfolio. marketing.. Among the companies involved were Aspect Communications Corp. a Lucent Technologies company. customer-facing infrastructure to unite field sales and service. marketing and call center professionals. Manugistics Group Inc. and sales were projected to reach the $1 billion mark. American Management Systems. As part of the alliance Siebel would integrate its eBusiness solution with the Palm Address Book. In March 2000 Siebel formed an alliance with Palm Inc. web sites. and business partners. Siebel planned to integrate One-by-One to allow sales and service personnel to access data generated by marketing campaigns and customer responses.

88 .field sales and service. 1996: Siebel becomes a publicly traded company.. Clarify Corporation (subsidiary of Nortel Networks). is founded by Thomas Siebel and Patricia House.. and EAI (enterprise application integration) with personalization tools that helped organizations manage. Key Dates: • • • • • 1993: Siebel Systems. Vantive Corporation (subsidiary of PeopleSoft Inc. Principal Competitors: Oracle Corporation. The MidMarket Edition of Siebel eBusiness 2000 began shipping in July. and technology markets. Siebel System competed directly with Oracle and SAP. MOHR solutions and expertise would be incorporated into Siebel Multichannel Services. for stock worth approximately $1. PRM (partner relationship management). Siebel planned to integrate OnLink's technology with Siebel eBusiness Applications to strengthen its position in e-commerce. As 2000 drew to a close. for $542 million in stock. synchronize. Broadbase Software Inc. SAS Institute Inc.. Janna was a well-known provider of e-business solutions for the financial services industry.).. Financial and ERP packages that were readily integrated and thus did not require specialists to deploy. Inc. They would be used to support business-to-business online auctions and exchanges. SalesLogix Corporation. a provider of web-based ecommerce solutions. These competing software suites gradually developed HR. OpenSite products would be branded Siebel Dynamic Commerce and would be included in Siebel's e-commerce product line. [5] Principal Subsidiaries: OnTarget Inc. enabling them to steadily erode Siebel's market share. It offered a suite that combined CRM. marketing. 2005: Oracle acquires Siebel Systems. 2000: Revenue surpasses the $1 billion mark. and reseller channels. manufacturing. Siebel further strengthened its ecommerce position by acquiring Toronto-based Janna Systems Inc. it was clear that Siebel had successfully made the transition of CRM to the Web.piphany Inc. and customer service across all communication channels and points of contact. E. The firm's revenue for 2000 would easily surpass the $1 billion mark. 1995: Siebel delivers Siebel Sales Enterprise software for sales force automation. a privately held provider of sales training and consulting services for the financial services. and coordinate sales. SAP America Inc. for about $609 million in stock.1 billion. In July Siebel acquired MOHR Development Inc. Siebel subsequently acquired OpenSite Technologies Inc.. Later in the year Siebel acquired OnLink Technologies Inc.

with more than 6. Siebel Systems is the world's leading provider of eBusiness application software. 2. was founded in 1993 to address the growing need of organizations of all sizes to acquire. Inc. and better serve their customers. oraFAQ. search 89 .com FAQ.com ^ Oracle Completes Acquisition Of Siebel Oracle Press Release ^ Oracle to swallow Siebel for $5. Today. Inc.0 Siebel 6 (also known as Siebel 2000) Siebel 99 Siebel 98 Integration with Oracle's Fusion Software TBD Notes 1. Major releases • • • • • • • • • Oracle Siebel 8. retain. 3. ^ Oracle.8 billion ^ Rivals vie for Siebel's customer spoils ^ Funding Universe External links • Oracle's Siebel CRM Release 8 Leverages Business Rules To Maximize Business Flexibility and Provide Dynamic Privacy Management Oracle business unit also pointed to by http://www. the free encyclopedia Jump to: navigation.7 Siebel 7.siebel.000 employees who operate in more than 30 countries and 100 offices around the world. Company Profile • • SPSS From Wikipedia.0 Oracle Siebel 7.5 Siebel 7.Company Perspectives: Siebel Systems.8 Siebel 7. 4.Obsolete Siebel Systems. 5.com/ Yahoo! .

spss. The Python programmability extension. 15. as well as the company SPSS Inc. Command syntax programming has the benefits of reproducibility and handling complex data manipulations and analyses. or unattended using the supplied Production Job Facility. survey companies. 90 . and is among the most widely used programs for statistical analysis in social science. For the solar powered satellite system see Solar Power Satellite. replaced the less functional SAX Basic "scripts" for most purposes. SPSS (originally. although SaxBasic remains available. Additionally a "macro" language can be used to write command language subroutines and a Python programmability extension can access the information in the data dictionary and data and dynamically build command syntax programs.This article describes SPSS. With SPSS 14.NET program using supplied "plug-ins". The many features of SPSS are accessible via pull-down menus (see image) or can be programmed with a proprietary 4GL command syntax language. creating derived data) and data documentation (a metadata dictionary is stored with the data) are features of the base software. health researchers.0 (Win). introduced in SPSS 14. though. SPSS can be driven externally by a Python or a VB. a computer statistics program. file reshaping. It is used by market researchers. The pull-down menu interface also generates command syntax.0 (Mac) / 2006 Mac. SPSS Developer: Latest release: OS: Use: License: Website: SPSS 13 SPSS Inc. Statistical Package for the Social Sciences) was released in its first version in 1968. 13. education researchers. this is invisible to the user. In addition to statistical analysis. Windows Statistical analysis proprietary www. by default. data management (case selection. and others.com SPSS is a computer program used for statistical analysis and is also the name of the company (SPSS Inc) that sells it. government. Programs can be run interactively.

but not many-to-many. and has more features. Statistics included in the base software: • • • • Descriptive statistics: Cross tabulation. numeric and text (or "string"). Frequencies. SPSS can read and write to external relational database tables via ODBC and SQL. Kmeans. cluster analysis (two-step. Only 2 data types are defined. which together considerably simplify programming. Mac OS X and Unix. SPSS Exact Tests. The Windows version is updated more frequently. SPSS Tables. Correlation (bivariate.Multivariate GLM and repeated measures ANOVA (removed from base system in version 14). Creates classification and decision trees for identifying groups and predicting behaviour. Descriptives. multinomial logistic regression. data processing and matching files. All data processing occurs sequentially case-by-case through the file. Allows user-defined control of output for reports. Simple regression-based imputation. The available modules are: • • • • • • • • • • • • SPSS Programmability Extension (added in version 14). Allows programming of logical checks and reporting of suspicious values. data types. Descriptive Ratio Statistics Bivariate statistics: Means. SPSS Categories SPSS Trends™ SPSS Conjoint SPSS Missing Value Analysis. Nonparametric tests Prediction for numerical outcomes: Linear regression Prediction for identifying groups: Factor analysis.SPSS places constraints on internal file structure. Allows Python programming control of SPSS. SPSS Map 91 . spreadsheets and databases. than the versions for other operating systems. Discriminant Add-on modules provide additional capabilities. SPSS Advanced Models . Files can be matched oneto-one and one-to-many. distances). Allows statistical testing on small samples. SPSS datasets have a 2-dimensional table structure where the rows typically represent cases (such as individuals or households) and the columns represent measurements (such as age. t-test. SPSS can read and write data from ASCII text files (including hierarchical files). partial. hierarchical). ANOVA. SPSS Classification Trees. other statistics packages. SPSS Data Validation (added in version 14).Logistic regression. Different versions of SPSS are available for Windows. SPSS Regression Models . Explore. sex or household income). and mixed models (multilevel models). ordinal regression.

. SPSS version 15. SPSS Inc. examine. survey research and statistical analysis. According to the SPSS website. According to SPSS Inc. AnswerTree used for market segmentation. The company is headquartered in Chicago. SPSS Server is a version of SPSS with a client/server architecture. These include AMOS for structural equation modeling. Free software which runs SPSS transformation commands and can produce descriptives.0 for Mac OS X is currently not compatible with Intel-based Macintosh computers. PDF 92 . one example is scoring functions. version 15. Clementine for data mining and other packages for CATI and online surveys.. t-test and oneway statistics. SPSS Text Analysis for Surveys to code open-ended responses.1 will be released in the Summer of 2007 [1]. Raynald Levesque. Chicago Ill. frequencies. SPSS Programming and Data Management: A Guide for SPSS and SAS Users. Chicago Ill. The program SPSS is sold by SPSS Inc. See also • • • List of statistical packages Comparison of statistical packages PSPP. a company that sells a wide range of software for market research. Other versions SPSS version 13. 2 Other versions 3 See also 4 References 5 External links SPSS Inc.. Adjusts for stratification and clustering and other sample selection biases. References • • SPSS 15. due to the Rosetta emulation software causing errors in calculations.0 Command Syntax Reference 2006. SPSS Inc. It has some features not available in the desktop version. Contents • • • • 1 SPSS Inc. crosstabs.1 will be fully compatible with all Intel based Macintosh computers. SamplePower for power analysis. Fourth Edition (2007)..• SPSS Complex Samples (added in Version 12). Illinois.

SPSS Listserv active since 1996. statistics and analysis UCLA ATS Resources to help you learn SPSS .A wiki on SPSS statistics (since December 2005) SPSS Log . NCR announced that it will spin-off Teradata as an independently traded company. macros. which acquired the Teradata company on February 28.library of worked solutions for SPSS programmers (FAQ.Profiles of six SPSS experts around the world comp. 1991. 2007. including materials and examples of the Python programmability feature SPSS Wiki .External links • • • • • • • • • • • SPSS Inc Homepage . the free encyclopedia Jump to: navigation.Support for developers of applications using SPSS.SPSS Tutorial from Harvard SPSS Developer Central .1 Operating System Compatibility 2 Customers 3 Competition 4 History 5 Teradata Utilities 6 Products 7 External links 93 . search Teradata Teradata is a software company.stat. command syntax.A blog posting answers on SPSS questions (since March 2006) SPSS Experts .Resources for learning SPSS UCLA ATS Techical Reports .soft-sys.support page includes a searchable database of solutions (login using "guest" as User name and Password) Raynald Levesque's SPSS Tools . that develops and sells a relational database management system with the same name. Teradata is a division of the NCR Corporation.spss . scripts.Report 1 compares the strengths and weaknesses of Stata. Discusses programming.SPSS Usenet newsgroup via Google Groups Teradata From Wikipedia. founded in 1979. SAS and SPSS Using SPSS For Data Analysis . Contents • • • • • • • 1 Technology o 1. python) Archives of SPSSX-L Discussion . on January 8. However.

8 See also

Teradata is a massively parallel processing system running a shared nothing architecture. The Teradata DBMS claims to be linearly and predictably scalable in all dimensions of a database system workload (data volume, breadth, number of users, complexity of queries), although in practice there are limitations and non-linearities to the absolute scalability. The scalability explains its popularity for enterprise data warehousing applications. Teradata is offered on Intel servers interconnected by the BYNET messaging fabric. Teradata systems are offered with either Engenio or EMC disk arrays for database storage.

Operating System Compatibility
Teradata offers a choice of several operating systems:
• • •

NCR UNIX SVR4 MP-RAS, a variant of System V UNIX from AT&T Microsoft Windows 2000 and Windows Server 2003 SUSE Linux on 64-bit Intel servers has been pre-announced for 2006.

Teradata Enterprise Data Warehouses are often accessed via ODBC or JDBC by applications running on operating systems such as Microsoft Windows or flavors of UNIX. The warehouse typically sources data from operational systems via a combination of batch and trickle loads.

The largest and most prominent customer of this DBMS is Wal-Mart, which runs its central inventory and other financial systems on Teradata. Wal-Mart's Teradata Data Warehouse is generally regarded by the DBS industry as being the largest data warehouse in the world. Other Teradata customers include companies like AT&T (formerly SBC), Dell, Continental Airlines, National Australia Bank, Medtronic, FedEx, Vodafone, Gap Inc, Safeway Inc., eBay, Office Depot, Best Buy, Telstra, T-Mobile, USPS and Kaiser Permanente.

Teradata's main competitors are other high-end solutions such as Oracle and IBM's DB2 although Teradata prides itself in its demonstrated ability to handle very large data quantities. Recent competition has arisen from data warehouse appliance vendors such as Netezza and DATAllegro that utilize similar shared nothing architectures. Also nipping at their heels are smaller packaged data warehouse vendors like Kalido that use standard RDBMS technology to address the problem.


The founding "Group of Six" from 1979:
• • • • • •

Dr. Jack E. Shemer, President and Chairman of the Board. Dr. Philip M. Neches, Vice President and Chief Scientist Walter E. Muir, Vice President of Marketing Jerold R. Modes, Vice President and Chief Financial Officer William P. Worth, Vice President of Manufacturing Carroll Reed, Vice President of Research and Development

1976-1979 The concept of Teradata grew out of research at the California Institute of Technology (Caltech) and from the discussions of Citibank’s advanced technology group. Founders worked to design a revolutionary database management system for parallel processing with multiple microprocessors, specifically for decision support. 1979 Teradata was incorporated on July 13, 1979, and started in a garage in Brentwood, Calif. The name Teradata symbolized the ability to manage terabytes (trillions of bytes) of data. The founders and venture capital companies bet on parallelism, relational databases, and Intel-based server clusters. At the time, all three were new, high risk technologies. 1983 The first beta system was shipped to Wells Fargo Bank. 1984 World’s first Production implementations of parallel RDBMS for decision support. 1986 FORTUNE Magazine named Teradata “Product of the Year.” 1987 Teradata IPO in August.World’s first cost-based parallel optimizer for decision support installed.Teradata channel connects the DBC/1012 to IBM MVS mainframes. 1989 Teradata channel connects the DBC/1012 to Univac OS1100 mainframes. 1990 The first system over one terabyte (a trillion bytes) went live. Teradata acquires Sharebase (formerly Britton Lee) database computer company. Teradata Corporation partnered with NCR Corporation to build the next generation of database computers. 1991 In December, NCR announced its acquisition of Teradata. 1992 The first system over three terabytes (a trillion bytes) went live. 1994 Gartner named Teradata the “Leader in Commercial Parallel Processing.” 1995 IDC consulting group named Teradata number one in MPP (massively parallel processing) in Computerworld Magazine.


1996 A Teradata Database was the world’s largest database with 11 terabytes (11 trillion bytes) of data. Gartner commented “... NCR’s Teradata V2 has proven it can scale...” And the Data Warehouse Institute presented Teradata with its Best Practices Award in data warehousing. Teradata introduces Teradata Customer Relationship Management (CRM), a software application and one of Teradata’s first packaged enterprise analytic solutions. 1997 Teradata ships “virtual AMPs”. Following a server node failure, the virtual AMP migrates to other hardware server nodes, one of the earliest known commercial examples of grid computing. 1998 Teradata was ported to Microsoft® Windows NT®. 1999 The database of one of Teradata’s customers was the world’s largest database in production with 130 terabytes (130 trillion bytes) of user data on 176 nodes. 2000 Launched analytical solutions -Value Analyzer and Demand Chain Management. 2001 Teradata more than doubled the lines of code (1.6 million to 3.8 million). Introduces Teradata CRM Version 4.0, fully integrating all previous Teradata CRM functionality into an application acquired from Ceres, Inc. in 2000. 2002 Teradata launched Teradata Warehouse 7.0. It was the first time in the history of data warehousing that any vendor extended decision making beyond corporate management to all functions across the organization, optimizing operational and strategic decisions. Launched enterprise analytic solution – Supply Chain Intelligence. 2003 Teradata University Network was created to advance awareness of data warehousing in the academic community. Nearly 170 universities from 27 countries are represented in the network. Intelligent Enterprise magazine recognized Teradata as the most influential global technology vendor. 2004 Teradata and SAP, the world’s leading provider of business software solutions announced a technology partnership agreement to deliver analytical solutions to industries with high data volume requirements. Teradata announced the availability of Teradata Warehouse 8.0, which boosts the performance of traditional decision support capabilities with enhanced integration into the enterprise. 2005 Teradata launched Teradata Warehouse 8.1 that enables “Enterprise Intelligence,” which supports smarter, more competitive decisions with a combination of historical reporting and analysis, predictive analytics and near-real-time customer or business activity. In addition, Teradata Warehouse 8.1 greatly simplified database management. Siebel Systems, Inc., a leading provider of business applications software, announced a strategic partnership to immediate make available integrated and optimized products. Launched enterprise analytic solution - Finance and Performance Management.


They are • • • • • • BTEQ MultiLoad FastLoad FastExport TPump TPT (Teradata Parallel Transporter) Products • • • • • • • Customer Relationship Management Data Warehousing Demand Chain Management Financial Management Industry Solutions Profitability Analytics Supply Chain Intelligence External links • • • • • • • • Company Home page Teradata Data Warehousing Teradata Supply Chain Management Teradata Customer Management Teradata Demand Chain Management Teradata library Teradata product documentation Yahoo! . 2007.Teradata Profile 97 . Launched enterprise analytic solution – Master Data Management. hardware and consulting services. NCR announced its intention to spin Teradata off to its shareholders. which builds on existing capabilities enabling executives to infuse real-time intelligence into front-line operations. a suite of software. 2007 On January 8. NCR UNIX MP-RAS. and strategic planning to support both strategic decision making and thousands of daily operational tasks.2006 Teradata brings Linux operating system to enterprise-class data warehouses in addition to the existing choices of Windows® and its own UNIX® operating system. Teradata Utilities Teradata offers certain utilities that assists in data warehousing management and maintenance alongwith the Teradata RDBMS.2. Teradata Warehouse 8. customer service.

Surrogate key .Superkey .See also Topics in database management systems (DBMS) ( view • talk • edit ) Concepts Database | Database model | Relational database | Relational model | Relational algebra | Primary key .object-relational Spinoffs of the American Telephone & Telegraph Company[hide] 1956: Bell Canada • Northern Electric • Nippon Electric • NTT 1984: Ameritech • Bell Atlantic • Bell Communications Research • BellSouth • NYNEX • Pacific Telesis • Southwestern Bell • US West 1996: Lucent Technologies • NCR 2001: AT&T Broadband • AT&T Wireless Second-Generation Spinoffs AT&T Consumer Lease Services • AirTouch • Avaya • Agere Systems • Telcordia Technologies • Advanced American Telephones • Teradata • Idearc 98 .Candidate key Database normalization | Referential integrity | Relational DBMS | Distributed DBMS | ACID Objects Topics in SQL Trigger | View | Table | Cursor | Log | Select | Insert | Update | Merge | Delete | Transaction | Index | Stored procedure | Join | Union | Create | Drop Partition Implementations of database management systems Types of implementations Components Relational | Flat file | Deductive | Query language | Query optimizer | Query Dimensional | Hierarchical | Object plan | ODBC | JDBC oriented | Temporal | XML data stores Lists List of object-oriented database Products management systems Apache Derby | Berkeley DB | Caché | List of relational database management db4o | dBASE | Firebird | H2 | Helix | systems DB2 | Informix | Ingres | InterBase | Linter | Microsoft SQL Server | Microsoft Access | MySQL | OpenLink Virtuoso | Oracle | Oracle Rdb | PostgreSQL | SQLite | Sybase IQ | Sybase | Teradata | TimesTen | Visual FoxPro | Comparison relational | Comparison .Foreign key .

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