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SOP Flowchart for the Annual Training Needs Analysis Process at xxx.

Annual
Performance
Appraisals
Completed

HR/Training Administrator passes the The Training Specialist issues a “Tr


aini
ng
training portion of the “Per
for
mance NeedsAnal ysi
scommuni cati
on”to each
Appr aisals”onto the Training Specialist of the Heads of Function at xxx

The Training Specialist enters the details of the training


needs into the “Tr ainingRequi rement sMat rix”

The Training Specialist carries out semi-structured


interviews with each of the Heads of Function to determine:
- Additional Team Training needs
- Quarter required for delivery
- Priority

The Training Specialist modifies the “Tr


aini ng
Requi r
ement sMat rix”as required with this information

Do potential N
Solutions exist Source a training solution
on the according to required
“Tr aini
ng criteria. Add to “Trai
ning
Solutions Sol utionsLi st
ing”
List i
ng”?

Modify the “Tr ai ning


Requi r ement sMat rix”
with the potential training
solution information

Training Specialist consults with the person with the training need on
the suitability of potential training solutions to their requirement

Tr
aini
ngSpeci
ali
stent
ersthechosentr
aini
ngsol
uti
oni
ntothe“Tr
aini
ng
Requi
rementsMatr
ix”al
ongwithcost
sandquart
errequi
red

Ad Hoc Training Requests received Training Specialist reviews the


by Training Specialist: “Tr ainingRequi r
ement sMat r
ix”
- New Products at the completion of each month
- Critical Incidents for changes etc.
- New-hires
- Reassignments/promotions

Finish.

References:
“Per
for
manceAppr
aisal
s” –Compl et edcopiesoft
heper
for
manceappr
aisal
sar
esentt
otheHR/
Trai
ningAdmi
ni
str
atoron
an annual basis
“Tr
aini
ngNeedsAnal
ysi
s
Communi
cat
ion” –Sampl
ecanbef
oundat
:p:data/training/???
“Tr
aini
ngRequi
rement
sMat
ri
x” –Canbef
oundat
:p:data/training/???
“Tr
aini
ngSol
uti
onsLi
sti
ng” –Canbef
oundat
:p:data/training/???

Copyright Michael J. Collins 2005

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