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We have taken efforts in this project. However, it would not have been possible without the kind support and help of many individuals and organizations. We would like to extend my sincere thanks to all of them. We are highly indebted to Reliance Industries Ltd. for their guidance and constant supervision as well as for providing necessary information regarding the project & also for their support in completing the project. We would like to express my gratitude towards my parents for their kind co-operation and encouragement which helped us in completion of this project. We would like to express our special gratitude and thanks to industry persons for giving us such attention and time. Our thanks and appreciations also go to our colleague in developing the project and people who have willingly helped us out with their abilities. Thanking you all
CONCEPT OF STRESS
INTRODUCTION TO STRESS
A lot of research has been conducted into stress over the last hundred years. Some of the theories behind it are now settled and accepted; others are still being researched and debated. During this time, there seems to have been something approaching open warfare between competing theories and definitions: Views have been passionately held and aggressively defended. What complicates this is that intuitively we all feel that we know what stress is, as it is something we have all experienced. A definition should therefore be obvious«except that it is not.
Hans Selye was one of the founding fathers of stress research. His view in 1956 was that ³stress is not necessarily something bad ± it all depends on how you take it. The stress of exhilarating, creative successful work is beneficial, while that of failure, humiliation or infection is detrimental.´ Selye believed that the biochemical effects of stress would be experienced irrespective of whether the situation was positive or negative. Since then, a great deal of further research has been conducted, and ideas have moved on. Stress is now viewed as a "bad thing", with a range of harmful biochemical and long-term effects. These effects have rarely been observed in positive situations. The most commonly accepted definition of stress (mainly attributed to Richard S Lazarus) is that stress is a condition or feeling experienced when a person perceives that ³demands exceed the personal and social resources the individual is able to mobilize.´ In short, it's what we feel when we think we've lost control of events.
stress caused by employment Music Accent (music). some types include: o Chronic stress. the stress at which a material begins to deform plastically. Stress (punk band). the average amount of force exerted per unit area. The types of stress are as follows Mechanical Stress (physics). an early '80s melodic rock band from San Diego. Stress. from the late 1980's. Compressive stress. persistent stress which can lead to illness and mental disorder o o Eustress. y y y Biological y Stress (biological). a song by the French band Justice on their debut album y y y y y Other Stress (game). card game Stress (linguistics). Stress (band). the stress applied to materials resulting in their compaction. Stress (Neo-Psychedelic band). positive stress that can lead to improved long-term functioning Workplace stress. phonological use of prominence in language y y . although we also recognize that there is an intertwined instinctive stress response to unexpected events. The stress response inside us is therefore part instinct and part to do with the way we think. Yield stress. an early '80s punk rock band from Athens.This is the main definition used by this section of Mind Tools. physiological or psychological stress.
Chronic Stress Chronic stress is stress that lasts a long time or occurs frequently. stress is expressed as Where. In general. Symptoms of chronic stress can be: y y y y y y y upset stomach headache backache insomnia anxiety depression anger . Chronic stress is potentially damaging.Stress (physics). and Is the force acting over the area . It was introduced into the theory of elasticity by Cauchy around 1822. Is the average stress. also called engineering or nominal stress. Stress is a concept that is based on the concept of continuum. It is a measure of the intensity of the total internal forces acting within a body across imaginary internal surfaces. as a reaction to external applied forces and body forces. Stress is a measure of the average amount of force exerted per unit area. the average amount of force exerted per unit area.
compressive stress applied to bars. glass. and a whole host of other negative medical conditions caused by a magnesium deficiency. It has been discovered that there is a huge upsurge in the number of people who suffer from this condition. stress management. Ensuring a healthy diet containing magnesium may help control or eliminate stress. then this material is under compression. Loading a structural element or a specimen will increase the compressive stress until the reach of compressive strength. healthy diet.In the most severe cases it can lead to panic attacks or a panic disorder. A very large number of these new cases suffer from insomnia.an increase of compressive force F leads to structural failure due to buckling at lower stress than the compressive strength. cast iron. slender structural elements -. There are a variety of methods to control chronic stress. relaxation techniques.such as columns or truss bars -. etc. the authors found that stress plays a role in triggering or worsening depression and cardiovascular disease and in speeding the progression of HIV/AIDS. adequate rest. which can be a factor in continued chronic stress. etc). including exercise. . In a review of the scientific literature on the relationship between stress and disease. In long. According to the properties of the material. When a material is subjected to compressive stress. in those individuals with lower levels of magnesium or those who have a magnesium deficiency. Compressive stress: Compressive stress is the stress applied to materials resulting in their compaction (decrease of volume). Usually. columns. failure will occur as yield for materials with ductile behavior (most metals. some soils and plastics) or as rupture for brittle behavior (geometries. leads to shortening. Chronic stress can also lead to a magnesium deficiency. and relaxing hobbies.
. usually with negative values to indicate the compaction. compressive stress is represented with positive values.Compressive stress has stress units (force per unit area). However in geotechnical engineering.
RIL features in the Forbes Global list of world¶s 400 best big companies and in FT Global 500 list of world¶s largest companies. They will overcome the handicaps of illiteracy and lack of mobility". published by Financial Times based on a global survey and research conducted by PricewaterhouseCoopers in 2004. It was with this belief that Reliance Infocomm began laying its 60. "Make the tools of infocomm available to people at an affordable cost. He firmly believed the country could use information and communication technology to overcome its backwardness and underdevelopment. 2002. The backbone was commissioned on December 28. as he was fondly called.RELIANCE COMPANY Reliance profile Reliance Industries Limited (RIL) is India¶s largest private sector company on all major financial parameters. . first since his sad demise on July 6. Reliance Infocomm is the outcome of late Dhirubhai Ambani¶s dream of bringing about a digital revolution in India that will bring to every Indian¶s doorstep an affordable means of information and communication. was how Dhirubhai.000 route kilometres of pan-India fibre optic backbone in 1999. Dhirubhai¶s 70th birth anniversary. 2002. It has emerged as the only Indian company in the list of global companies that create most value for their shareholders. spelt out Reliance Infocomm¶s mission in late 1999.
Due to recession the banking sector is also facing the problem of employee cut-offs and so the work load of the existing employees increases and the feel stressed. The employees who have the simple table work also have to face the problem of stress. demand or resource related to what the individual desires and for which the outcome is perceived to be both uncertain and important. Consider for example. . It¶s an opportunity when it offers potential gain. many professionals see the pressures of heavy workloads and deadlines as positive challenges that enhance the quality of their work and the satisfaction the get from their job. Although stress is typically discussed in a negative context.Research Methodology Stress is a dynamic condition in witch an individual is confronted with an opportunity. This is a complicated definition. But it is different in the case of bank employees. Such individuals often use stress positively to rise to the occasion and perform at or near their maximum. it also has a positive value. The bank employees are the people who also have to achieve the certain target and so for the non achievement of target the employees remain stressed and tensed. Stress is not necessarily bad in and of itself. the superior performance that an athlete or stage performer gives in ³clutch´ situations. Similarly.
Let¶s have a watch on the basic data of the survey: 1. So they are facing the problem of work overload and thus they get stressed. 2. Do you think that you are suffering from depression? Response Yes 20% No 80% No response 0% .Data analysis and Interpretation The project report shows the information of the level of stress which the employees are facing as the period of recession is going the employee cut-off and turnover ratios are found to be high so the workload for the existing employees are high. Are you satisfied with the performance you give at your work? Response No 23% Yes 77% No response 0% From the diagram it is clear that 77 % of the employees are satisfied with the performance they give in the work while 23 % of the employees are not satisfied.
5. .20 % of the employee feel that they are suffering from depression while 80 % of the employee feel that that they are free from the depression 3. Do you work more than 8 hours? No response No 11% 0% Response Yes 89% 89% of the employees work for more than 8 hours which is the starting point of the stress while 11 % of the employees don¶t work for more than 8 hours. Do you discuss your problem with your spouse or friend or any other close to you? No 9% No Response response 0% Yes 91% 91% of the employees discuss their problem and share their feelings with their spouse or friends or others while 9 % of the employee is not concerned with it.
6. 7. Is your social life balanced? No response 6% Response No 40% Yes 54% 54 % of the employees find their social life to be balanced while 40 % of the employees don¶t have their social life balanced. 6% of the employees remain silent. . Do you regularly spend time for entertainment? Response No 43% Yes 57% No response 0% 57% of the employee spent regular time on entertainment which helps us to remain stress free while 43 % of the employees don¶t do that.
Do you fear about the quality of your performance? Response No 37% Yes 63% No response 0% 63% of the employees fear the quality of performance which they give while 37 % of the employees don¶t fear the quality of their work. 89 % of the employees plan their work before doing while 11 % of the employees don¶t plan their work. 9. . Do you plan your work before doing? No 11% Response Yes 89% It is a good habit to plan the work you do.8.
Are you a patient? No response 0% Response No 23% Yes 77% Here 3 % of the employees are patient which is partially the result of stress. . 11. Do you get tensed at your non achievement of your target? Response No 29% Yes 71% 71% of the employees get tensed at the non achievement of the target while 29 % of the employees work casually.10.
. 26 % of the employees are not stressed because of the work overload.12. If the answer of the above question is µYes¶ then answer the following: a) Is the reason of your stress your work load? Response No response 17% No 26% Yes 57% 57% of the employees find themselves to be stressed by their work over load. 3 % of the employees did not respond. Do you feeling stress some times? No response 3% Response No 17% Yes 80% 80% of the employees feel stressed sometimes while 17 % of the employees are not feeling stressed. 17 % of the employees did not answer.
b) Are you stressed because of your family problems? Response No response 20% Yes 40% No 40% 40 % of the employees are stressed because of their family problems 40% by other problems while 20% of the employees did not responded. c) Do you get stressed when your boss scolds you? Response No response 20% Yes 29% No 51% 20% of the employee did not responded when they were asked weather their get stressed because of the scolding of their boss. 29 % of the employees get stressed because of the scolding of their boss. 51% of the employees don¶t get stress because of the scolding of their boss. .
d) Do you try to find any solution for the problem of your stress? Response No response 14% No 17% Yes 69% 69 % of the employees try to find the solution of their stress. e) (IF YES) Do you practice yoga or any other ayurvedic therapy for reducing stress? Response No response 17% Yes 31% No 52% 31% of the employees try the yoga and other ayurvedic techniques to reduce their stress while 51 % of the employees use other techniques to reduce stress. .
Some of the employees don¶t believe in sharing their problems with their spouse or friend or any closed one.Findings It is analyzed from the questionnaire filled by the employees said that they are not satisfied with the performance which they give in the organization. Thus it is proved that the employees who are desired to give better performance than their original performance are found more stressful than the others who satisfied with the performance. Very rare of the employee are to be found suffering from depression. one is found to be a heart patient. . Thus it is proved that stress may affect our social life also. Those who mind about their colleague¶s opinion are found to be more stressful. Thus it is proved that the colleagues opinion also play a lead role in the increase and decrease of the stress level. This may be because they may not be getting time for entertainment or they may not be interested in the same. This can be because of high level of stress. While considering the point of view of entertainment it depends upon the mood of the employees. Most of the employees do not spend regular time in entertainment. One of the questions was asked that were their social life balanced? It is observed that the employees did not have their social life balanced. From the sample of 10 employees who have been surveyed. Thus we can conclude that the employees don¶t have their social life balanced. The entertainment is considered one of the most ultimate solutions to reduce stress. Thus we can say that sharing your problems with your spouse or close friends is a better idea to reduce stress. .
So the accuracy of data depends upon the response of the employees. . From this we can conclude that all the employees are given achievable target and naturally by the non-achievement of the target all the employees may get stressed. One of the other possibilities is that the employees have responded positively to show themselves to be good. The above analysis is done by the data received from the questionnaire.question was asked that weather you get stressed at the non-achievement of their target? All the employees have responded positively.
gases. lighting. dust) Strongly agree ( ) Agree ( ) Strongly disagree ( ) 3) You feel time pressure to complete work? Strongly agree ( ) Agree ( ) Strongly disagree ( ) 4) Do you feel lack of co-operation in office? Very often ( ) Often ( ) Rarely ( ) Very rarely ( ) Never ( ) Cannot say ( ) Disagree ( ) Cannot say ( ) Disagree ( ) Often ( ) Rarely ( ) Very rarely ( ) 5) Family problems cause stress? Strongly agree ( ) Agree ( ) Strongly disagree ( ) 6) Do you have problem of BP / sugar / any other health problems? Very often ( ) Often ( ) Rarely ( ) Very rarely ( ) Never ( ) Cannot say ( ) Disagree ( ) 7) Physical exercise & yoga reduce the stress? Strongly agree ( ) Agree ( ) Strongly disagree ( ) 8) Meditation & prayer to reduce the stress? Strongly agree ( ) Agree ( ) disagree ( ) Cannot say ( ) Disagree ( ) Strongly Cannot say ( ) Disagree ( ) .Stress Management Questionnaire 1) How often do you say the word ³I am busy or I am having hard time´ At the work place? Very often ( ) Never ( ) 2) You think physical environment problem in the work place cause Stress? (Temperature.
reduces the stress? Strongly agree ( ) Agree ( ) Strongly disagree ( ) 12) Rational allocation of work reduces the stress? Strongly agree ( ) Agree ( ) Strongly disagree ( ) 13) Financial motivations reduce the stress? Strongly agree ( ) Agree ( ) Strongly disagree ( ) 14) Training & Development programs help to cope-up with new technology Cannot say ( ) Disagree ( ) Cannot say ( ) Disagree ( ) Cannot say ( ) Disagree ( ) Cannot say ( ) Disagree ( ) Cannot say ( ) Disagree ( ) reduces the stress? Strongly agree ( ) Agree ( ) Strongly disagree ( ) 15) Need for family counseling is required? Strongly agree ( ) Agree ( ) Strongly disagree ( ) 16) Relaxation reduces the stress? Strongly agree ( ) Agree ( ) Strongly disagree ( ) Cannot say ( ) Disagree ( ) Cannot say ( ) Disagree ( ) Cannot say ( ) Disagree ( ) .9) Lack of communication causes stress? Strongly agree ( ) Agree ( ) Strongly disagree ( ) 10) Spending time with your family reduces stress? Strongly agree ( ) Agree ( ) Strongly disagree ( ) 11) Improving working conditions.
When I am stressed I feel Pain ______________________ Embarrassment _____________ Headaches _________________ Anger _________________ Exhausted ______________ Tense __________________ Thank you .17) Following safety precautions reduces the stress? Strongly agree ( ) Agree ( ) Strongly disagree ( ) Cannot say ( ) Disagree ( ) 18) Please offer suggestions if any for better management of work stress in your organization? _____________________________________________________________ _________________________________________________________ 19) Please answer yes or no to the following.
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