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Vasu accenture

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Published by Siva Prasad N

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Published by: Siva Prasad N on Jan 29, 2011
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SRINU Siebel Configurator

mobile: +91-9985976488 Email:srinuvasum@gmail.com

Professional Summary:

• 2+ years of IT Experience in SIEBEL CRM. • Good experience in Siebel Configuration. • Involved in Siebel eScripting. • Having Experience in Siebel Sales & Siebel Call Center Applications. • Configuring Siebel application using Siebel Tools to meet the Business Requirements.

Excellent Team Player and Have Good Communication & Analytical Skills. Experience Summary: Organization Yash Technologies(Hyderabad) Kanbay Software India Pvt. Ltd (Hyderabad) Education: B. Tech from Jawaharlal Nehru Technological University. Technical Skills: CRM Tools Database Languages Platforms Programming Languages

Designation held Siebel Consultant Siebel Consultant

Period July’07 to till date May’06 to June07

: Siebel CRM (7.7) : Oracle and MS-SQL Server 2000 : DOS, Windows family : C/C++

Project #1: Siebel Sales Force Implementation Name Client Application Environment Role Organization Description: : Eicher : Eicher Motors : Siebel Sales : Siebel 7.7 : Team member : Yash Technologies

Duration: July’07 to till date

Eicher began its business operations in 1959 with the roll out of India’s first tractor. Today the Eicher Group is a significant player in the Indian automobile industry. The Eicher Group has diversified business interests in design & development, manufacturing and local/ international marketing of Trucks & Buses, Motorcycles, Automotive gears and components. Eicher need to differentiate them by focusing on how they sell, not what they sell. A successful CRM strategy can improve sales effectiveness, especially when it incorporates sales best practices that reflect proven sales success. For that they are implemented Siebel sales application which allows you to manage Accounts, Quotes, Sales Orders, Sales Order line Items and Activity Plans to Fulfill the Orders.


• Configured different types of Applets. Responsibilities: • Customized application using Siebel Tools. Configuring the Multi Value Fields as per the requirement. Project #2: Siebel Call Center Implementation Name Client Application Environment Role Organization Description: PEPCO has been providing reliable safe electric service and gas for more than one hundred years. Configuring Drilldown’s. synchronize and coordinate all customer interactions over multiple communications channels to create a single. Configured Multi Value Groups (MVG’s).com Responsibilities: • • • • • • • • • • Configuring the Application to support the client’s business requirements using Siebel Tools. which can be used to serve their customers effectively and increase their revenue and market share.. They planned for a call center. comprehensive view of the customer. Call center agents can rapidly assign. : PEPCO : PEPCO. Exposed the fields at Applet level. Added LOV values to the LOV types. Have used BC User Properties.7 : Team member : KANBAY Duration: May’06 to June’07 • • • • • • • • 2 . This project enables agents to manage. track and resolve a complete range of service requests received from a multitude of different channels according to client’s business policies. Customized and Created MVL’s. Configured Static & Dynamic pick Lists. Customized and Created the Joins & Links. Involved in creation of Pick List’s and MVG’s.USA : Siebel Call Center : Siebel 7.SRINU Siebel Configurator mobile: +91-9985976488 Email:srinuvasum@gmail. Configured Drilldown’s. Involved in Bug Fixing. Involved in Unit Testing. Configuring the UI Layer like Applets. Configuring the Single Value Fields as per the requirement. Creating Joins and Links. Configured the Business Components.

SRINU Siebel Configurator mobile: +91-9985976488 Email:srinuvasum@gmail. 3 .com • Involved in Unit Testing.

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