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Second Year – Fourth Semester

4.1 Management Control System- UA 100 Marks Course content:
1. Financial goal setting – Analysis of incremental ROI – Sensitivity Analysis –
Developing financial goals along organizational hierarchy – Concept and technique of Responsibility Budgeting – Analytical framework for Developing Responsibility Budgets – integrating Responsibility Budgets integrating Responsibility Budgeting with MBO System.

2. ORGANICZATIONAL GROWTH :- Responsibility centers and profit centers –
Identification and creation of profit centers, profit centers as a control system – De – Centralization and profit centers

3. Mechanics of determining profit objectives of profit centers – problems and
Perspectives of transfer pricing – Linear – Programming technique for determining divisional goals in a multidivisional company – problems of growth and corporate control.

4. CONTROL IN SPECIAL SECTORS : Scrap control - control of R & D – project
Control – Administrative Cost Control – Audit – Efficiency Audit – internal Audit – Governance Cost Audit – Management Audit Financial Reporting to Management Under conditions of price level change. Objective and methodology.

5. Measurement of Assets Employed – Application of MCS in public sector, service
Organization & Proprietary Organizations.

Reference Text
• • • Anthony & Govindrajan - Management Control Systems (TATA McGraw Hill) Maciarirllo & Kirby - Management Control Systems (Prentice Hall India) N. Ghosh - Management Control Systems (Prentice Hall India)

NCRD’s Sterling Institute of Management Studies Nerul, Navi Mumbai


Moral Evaluation of the firm – dealing with the stages of Ethical growth and organizational and categorization of Indian trains – national corporate at various Stages of growth. 2 Relationship between ethics and Corporation Excellence – Approaches for Developing various Orientation towards Ethical business Behavior 3. 100 Marks Course content: 1. A life patterns – social Economics values and responsibility – trusteeship management – Gandhi an philosophy of wealth management Ethics and Indian management.4. social responsibility of business – Ethical aspects of corporate policy. 4. Ethics in international scenario – focusing on the unique nature of ethical dilemrnas in a cross – cultural setup. Evaluation pf through ethics – Culture and ethics – Overview of ethics value system.2 Business Ethics and Corporate Governance. Reference Text • • • • Ethics of Management by Ethics of Management by Ethics by What is Ethical in Ethics by Hosmer Chakraborty Chandra Sekhar John Henderson NCRD’s Sterling Institute of Management Studies Nerul. Belief. Navi Mumbai 122 . the Kumarmangalam report and their ethical ramifications. morality and rationally in Foal Organization – Moral Relationship between Individual and Organizations. Attitude. Corporate Governance – including suggestions of the Adrian Cadbury report. guidelines for resolving and examples of corporate trans as well as corporate transgressions as well as corporate courage and ingenuity. 5. Basic framework of Normative ethics Ethics and decision – Making.

Ancilliarising & Acquisitioning. 3) Quick. P. Incubation Program New venture Expansion. 4) Support Organizations for an Entrepreneur and their Role 5) Legal framework for starting a Business/ Industry in India C) The Enterprise Launching : Product/ Project Identification Developing a Project Report/ Business Plan Business financing including venture Capital Finance Managing early growth of a Business. Entrepreneurship and Enterprise: advantages Entrepreneur 1) 2) 3) 4) Nature and Development of Entrepreneurship. 3. 4. Reference Text 1.. C. Beyond Entrepreneurship . 2. Gender issues in Entrepreneurship.start Routes to establish an Enterprises (Franchising. The dynamic role of small business/ Industry in Economic Development Personality of an Entrepreneur / Entrepreneur Innovation and Entrepreneurship B) The Entrepreneurial Environment : 1) Policy perspectives in India to Promote Entrepreneurship 2) Analysis of Business Opportunities in different sectors of economy at national and global levels. Navi Mumbai 123 .by Collins. N. Saboo. Dynamics of Entrepreneurial – by vasant Desai Entrepreneurship Development in India – by Bishwanath Ghosh NCRD’s Sterling Institute of Management Studies Nerul. William C. Lazier Entrepreneurship Management – by Singh. J. James C.4..3 Entrepreneurship Management 100 Marks Course content: A) Entrepreneurial Perspective: Concepts of entrepreneur.Strategies and Issues.

New Service Development 5. Service processes.100 Marks Course content: 1. C. Introduction. P. Capacity and Service assets 7. & Walker.Nature of Services 2.Managing service Encounter 8. M. J (McGraw Hill) (Pearson Education) 2. NCRD’s Sterling Institute of Management Studies Nerul.4 Services Management . Viz i) SIICOM. ii) SIDBI iii) MSSIDC iv) NSICS 4. Managing customer relationships 12. Customer Satisfaction and service Quality 9. Services Marketing 4th ed – by Zeithaml. V. Customer complaints and service recovery 10. Managing demand. Market Positioning 3. Services Marketing mix Decisions 6. Managing service profit chain 11.5. Navi Mumbai 124 . Service Delivery Systems 4. R. Literature Publishing by support Institutions. Managing people in service organizations Reference Text 1. Services Marketing 3rd ed – by Lovelock.

Y.Hall India) • • • • • Changing Face of the planet and Environmental Law – by Chitris.Brand outline of National EnvironmentPolicy definition of Environment with particular reference to management. ISO 14000 EMS certification. (Snow white) (Pearson) Environment Emplaned – by Saxena . Water (P & C. Major Issues Scope of Environment Management. 4. 3. Major Legislation like air (P & C.P) Act.P. Wild life Protection Act etc.) Act. & Oberoi N. Reference Text • Environment Management – by Krishnamoorthy (Prentice. Vijay Environmental & Natural Resources Economics – by Tietenberg Environment Management – by Pandey. G. Total Quality Environment Management. N. Environment Protection. Role and Functions of the Government as a Planning.5 Environment Management . (Vikas) S.4. N.100 Marks Course content: 1. K. Navi Mumbai 125 . (Excel) Environmental Management – by Oberoi. 2. Implementing and Controlling agency. Organizing. K (Excel Book) NCRD’s Sterling Institute of Management Studies Nerul. Significance of environment management. Present status of Environment management. Act 1986. K. 6. 5. Managing aspects involved in Environment Management. 7. Environment Quality Management – Overview of the role and responsibility of the industries. Environmental issues relevant to India.

Wag Incentives – Financial motivation techniques. Barriers to its Application. design of work station. Practical application for product and process Development and cost reduction. piece rate and time saved based Systems. principles of motion economy. Creativity Based Techniques – Brain Thinking Nominal Group Techniques. Measurement of Productivity – partial. Use in Creativity problem solving with practical applications.6 Productivity Techniques . methods – time study. Learning Curves – the concept of learning curve. Sumath’s Total Productivity Model. 12. P. Relation between job evaluation wage structure and modern approach Through multi stilling. . Reference Text 1) Productivity Techniques – by Shrike. 6. Work Measurement – objectives. concept of muri (non value adding strain) and it’s elimination. 4.application in manufacturing and service industries. 8.Relationship with Total quality Management objectives. Shirose’s phenomena mechanism Analysis & Concept of Mura ( inconsistencies and it elimination). Concept of Productivity . quantitative estimation and implication of the learning curve. Scatter diagrams.Concepts. Approach to Productivity Improvement – Classic ILO approach. determination and improvement of value adding ratio through reduction of muda (waste) 9. NCRD’s Sterling Institute of Management Studies Nerul. work sampling. design of workplace to suit the human being use of anthropometric data. Profit Sharing systems. Navi Mumbai 126 . its applicability. Practical Application with case studies. Job Evaluation – Objectives and need for job evaluation. Imai’s KAIZEN Approach elimination of 3 M’s (Muda. Pre-determined Motion time systems – applicability and limitations. Diagnostic Techniques. techniques – point rating and job Classification. Scanlon plan. use in conjunction with observation.Tregre Problem Analysis.4. Multi factor and Total Factor Models. seven toolsPareto Analysis.use in solving chronic problems. Ergonomics. 7. 10. application In different functional areas.Hawthorne experiment. Decision analysis and potential Analysis.Kepner. Mura. 5. Value Analysis and Value engineering – Functional Analysis _ Brain Storming Evaluation and Implementation Phases.100 Marks Course content: 1. practical Application in industry. 2. Structure. Muri).S. 11. Organizing for Quality Circles. effect of environment of productivity. Process observations. Quality Circles. 3. Method of Implementation of Quality circles.

Taichi ohno. NCRD’s Sterling Institute of Management Studies Nerul. Quality tools and Techniques 7. Crosby 3.Juran/ crossby 12. Taguchi. & Lakhe. 2. Deming. Kanji. Navi Mumbai 127 . Statistical quality Control basics 5. Feigenbaum. R. P. Shigeo Shingo 4. Introduction and evolution of quality movement. 100 TQM Tool – by Asher. Quality circles 10. Contributions of Shewhart. L. Quality Management in services – the SERVQUAL Model Reference Text 1. R. process capability studies 11. Gopal 4. CMM/PCMM 13. Cost of quality. TQM in this service – by Murthy. Beyond TQM. 2. Juran.2) Introduction to work Study – A Hand book ----ILO 3) Quality circle in Action – by Mike Robson 4) Productivity journals Handouts OR 4.R. Contributions of Japanese pioneers Ishikawa.by Flood. R. JIT manufacturing and lean manufacturing through waste elimination 9. Statistical Process control.100 Marks Course content: 1. Basics of sampling & reliability 6. Mike. Total Quality – by institute of Directors 3. Six Sigma tolls.7 Total Quality Management . Quality Improvement and Employee involvement 8.

Quantitative Aspects of Projects: PERT/CPM Network analysis for monitoring of the Project – other Quantitative techniques for monitoring and control of project.4. Scope & Coverage. Text Book of Project Management – by Gopalkrishnan.8 Project Management . E.guidelines for funding projects.storage.Sensitivity Analysis.Project Management Professional.Procurement.Evaluation of risks preparation of Project report.Study Guide – by Heldman. Selection of Location & Site of the project – Factors affecting location – policies of central – state Government towards location.100 Marks Course content: Introduction: . Role of Consultants in Project Management.disposal. Ramamoorthy.Profitability Analysis – Social Cost Benefit analysis Preparation of Budget and cash Flows.Legal aspects of project management.cost implementations there of financial institutions. Project Identification: . Project Function in an Organization.Concept of Project Management. Kimi 2.Selection of Software packages for application to Project Management Reference Text 1. NCRD’s Sterling Institute of Management Studies Nerul.source of finance. V. Risk Analysis. b) Materials Management in Project Planning. Navi Mumbai 128 .Layout of Project Department. Financing of the project. Computer Applications: . PMP. Financial Analysis:. Project Management – by Choudhary 3.Selection of product identification of market preparation of feasibility study / report project formulation.

5. Project Management – by Desai. Project Appraisal – by Mattoo. P. Navi Mumbai 129 . Vasant. NCRD’s Sterling Institute of Management Studies Nerul. K.4.

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