This action might not be possible to undo. Are you sure you want to continue?
(The author is the Chief Belief Officer of the Future Group who decodes the wisdom of mythology for modern times. email@example.com)
Where management meets religion and mythology
According to the Puranas, when Brahma creates the world, the Goddess appears as Saraswati, embodiment of knowledge, serene and aloof, dressed in white, holding a lute and a book, riding a heron. When Vishnu sustains the world, the Goddess appears as Lakshmi, stunning and alluring, dressed in red, bedecked in jewels, holding a pot that pours out gold and grain, riding an elephant that rises from a lotus lake. When Shiva destroys the world by shutting his eyes to it, the Goddess becomes Shakti alternating as the naked and bloodthirsty Kali, who danced on his still body, and as the demure and maternal Gauri, who made him open his eyes with her affection. Saraswati, Lakshmi and Shakti are the three forms of the Goddess. They embody knowledge, wealth and power. Brahma, Vishnu and Shiva are the three forms of God who create, sustain and destroy. Now observe carefully. The Goddesses are associated with nouns: knowledge, wealth and power. The Gods are associated with verbs: creating, sustaining, destroying . Knowledge/wealth/power can be created/sustained /destroyed. Knowledge/wealth/power provides the capability to create /sustain/destroy. Action is with the Gods the result of the action is the Goddess who in turn provokes more action. God is the subject; Goddess the object. Before we jump to outraged gender-based conclusions ( the scriptures are patriarchal and that is why they portray God, hence men, as active and Goddess, hence women, as passive ), note that Gods and Goddesses are embodiments of nongender based concepts that seek to enlighten, enrich and empower. A leader, whether it is a man or a woman, is God the organisation is the Goddess. The reason why the world/organisation is visualised in female form is because just as a woman creates life inside her body, a world/organisation creates knowledge/wealth/power inside itself. Man creates life outside his body; therefore man is the best representation for the one who creates, sustains, destroys the life-giving organisation. God and Goddess, leader and organisation , cannot exist without the other. Without either there is neither. He or she can only create, sustain or destroy . What is created, sustained or destroyed is knowledge , wealth and power, which in turn offers more
opportunities to create, sustain and destroy. Typically, in the corporate world we assume that a leader exists to create wealth he is Brahma creating Lakshmi. But a Brahma creating Lakshmi will fail, in the long run, because he is too busy creating to bother with sustenance. We often find fly-by-night operators in the business world who find validation in making that quick buck. These are the Brahmas of the world, desperate to get rich quick, without thinking about sustainability. A good leader is a Brahma who creates Saraswati knowledge. Knowledge manifests as innovation and ideas and inspiration . That is why Saraswati holds not just books and memory beads but also the lute with which she makes music. Knowledge appearing as insight provokes a systemic transformation in people. A good leader is constantly seeking wisdom, within himself and others. Once Chandragupta was very hungry. The moment rice was served, he put his hand right in the centre of the pile. His fingers got singed and he withdrew instantly. Never from the centre, child, said his guru, Chanakya. Always from the sides where it is cooler. Chandragupta realised his master was not telling him about rice alone. He was warning him against his planned attack on Pataliputra , the capital of the Nanda Empire. It was a well guarded fortress. Better to go from the sides, conquer the surrounding , less formidable territories and gradually move in on the centre of power. This insight made Chandragupta a great general. He was able to overthrow the Nandas and become ruler of the Magadhan Empire. It was knowledge that made him king of a prosperous king. His hunger for wisdom made knowledge appear before him. By becoming Brahma, he discovered Saraswati and so was able to become Vishnu with Lakshmi manifesting as his crown and kingdom. It is said that Vishnu keeps Saraswati on his tongue. This makes Lakshmi jealous. She rushes towards him and plants herself in his heart. Vishnu knows that the fickle Lakshmi will leave as soon as Saraswati leaves his tongue. Thus to sustain Lakshmi, he needs Saraswati. Good leaders know that to sustain their business they constantly need to inspire, motivate people and at the same time innovate new products and services that will delight the customer. Lakshmi will come into the company where Saraswati thrives. Knowledge management systems, databases, research documents, patents are all tangible forms of Saraswati. A good leader focuses on them, rather than on account books. He ensures the Saraswati that is generated within the organisation stays within the organisation. In other words, by being Brahma who creates Saraswati he remains Vishnu who sustains Lakshmi. With knowledge and wealth, comes power and arrogance . The belief that one is
invincible and capable of doing anything. When this happens, the organisation becomes naked and bloodthirsty provoking the leader to act rashly and indiscriminately, indifferent to all rules of conduct, making him believe that he is above the law. In other words, the organisation becomes Kali. A good leader recognises this rapidly and becomes Shiva. He has to destroy the rising ego and arrogance that blinds good judgement. He shuts his eyes and lies still, allowing the Goddess to dance on him but refusing to respond to her. Only then the Goddess becomes Gauri dressed in green, she becomes maternal and affectionate , and with gentleness she requests Shiva to open his eyes and become Shankar, the benevolent, boon-bestowing , wise ascetic. Thus a good leader has to be fully sensitive to the corrupting influence of power and try hard not to succumb to it. Ultimately to establish a knowledge, wealth and power generating organisation, a leader has to be a teacher, a king and an ascetic all rolled into one. When the three Gods thrive inside, the three Goddess will thrive outside. If Vishnu is the CEO, then his office is Vaikuntha, the ultimate paradise, a place where his every word is law and every wish a command. What cannot be resolved elsewhere can only be resolved in Vaikuntha. Naturally everybody wants to go to Vaikuntha. Outsiders, from vendors to consumers, even kings of other kingdoms, who wish to explore opportunities, make alliances, settle disputes and manage threats. Insiders, from managers to executives to trainees, when they feel the king's courtiers are ill-equipped to resolve their problems or when they feel the ministers are not telling the king the truth. Vishnu welcomes all. At least he intends to. A sage called Bhrigu once made a trip of the heavens to find out who is the greatest of all the Gods. Brahma was so busy creating the world that he did not bother to welcome Bhrigu. Shiva, with his eyes shut, was totally withdrawn and indifferent to Bhrigu's presence. Both were cursed by Bhrigu. Vishnu, busy managing the affairs of the world, at first did not notice Bhrigu but then apologized profusely, falling at his feet. For a visitor to Vaikuntha is God to God. Indra, king of the Devas, once made the mistake of ignoring a visitor whose name was Durvasa. As a result he was cursed - Lakshmi was forced to leave his side. Indra's paradise, was stripped of its splendour. The trees did not blossom or bear fruit. Cows did not give milk. Gandharvas were unable to make music. A reminder of the consequences of ignoring a visitor. For it is the people who seek the king - be it outsiders or insiders - who make the kingdom valuable. But even if he wishes otherwise, a leader just cannot make time for everybody. He, like the rest of us, has 24 hours in a day and that time has to be rationed well between his personal life and his public role. In Mughal times, the king had two courts: the Diwan-ekhas for his executive council through whom he managed the kingdom and a more general open Diwan-e-aam for the public, when everyone could meet him and where issues that his executive council could not resolve were addressed. It was in these times that great value was given to the position of the doorkeeper. Seated in the gatehouse, at the entrance of the king's citadel, it was his job to limit
access of the king and filter out the undesirables. In time, these doorkeepers came to have a mythology of their own. In a Shiva temple, for example, one is advised to acknowledge Nandi, the bull who sits before the deity, with a touch, or maybe an offering of flowers, and only then enter the main shrine. "Be in Nandi's good books," one is told, "Since he is always with Shiva, Shiva listens to whatever Nandi has to say." Vishnu's Vaikuntha has two doorkeepers: Jaya and Vijaya. In art, they are visualized as looking exactly like Vishnu, perhaps to remind us that our impression of the CEO often emerges from our impression of his doorkeepers. If one looks carefully though at the images of Jaya and Vijaya in a traditional Vaishnava temple such as the temple of Tirupati Balaji in Andhra Pradesh, one will notice that while they look like Vishnu, holding a conch-shell and a discus, and a mace, they usually do not hold a lotus. And they sport fangs like dogs or serpents. Thus the doorkeepers, while apparently like Vishnu, are not as welcoming - they are stern, keeping the unworthy out. The story goes that once the four boysages known as the Sanat Kumars went to Vaikuntha to meet Vishnu. But they were stopped at the door by the Jaya and Vijaya on grounds that Vishnu was sleeping. The Sanat Kumars tried entering Vaikuntha three times and each time they were stopped on the same grounds. Since they looked like boys, the Sanat Kumars concluded that Jaya and Vijaya were not taking them seriously. In fact they were convinced that the two were humouring the four of them. Annoyed, they cursed the doorkeepers that they would lose their exalted position and be reborn on earth as much hated demons known as Hiranayaksha and Hiranakashipu. The demon-like fangs of Jaya and Vijaya, say artisans, are a reminder of how scary they appeared to the boy-sages. It is best that an aspiring leader keep in mind that he has many Jaya and Vijayas of his own - from the gatekeeper who lets in the cars to the receptionist in the lobby who shows in the guests to the secretary in the outer office who checks the appointments to the executive assistant who churns out all the key documents just before the meeting to the admin-boy who serves tea to guests. Each one of them has the power to make an impression about the CEO depending on how they treat a visitor. An MNC may talk highly about respecting human values but a rude remark from the gatekeeper or a cold stare from the secretary and the impression about the CEO, however grand and generous he may be, crumbles instantly. These reactions can make or break the meeting that is to follow. One CEO visiting another CEO was so annoyed because the gatekeeper insisted he get off his car and sign the muster book that he turned around and signed the deal with another company. Another visitor was forced to call the CEO himself when his driver got into an argument with the security at the gate. The CEO was unable to help because the security rules came from the US (it was an American MNC and incident took place shortly after 9/11) and he would be pulled up if he interfered in the matter. We live in times of tightened security. Nothing is worse than entering a meeting room after feeling one has been violated. But with a little training security personnel can be taught how to do their job without disrespecting incoming people, howsoever brusque
Had Bhisma accepted that Shikhandi was a man there was no way he could have been defeated.especially when the waiting is prolonged. The next time you visit your office . Drona. Followed by clarifications of identity and purpose. (very important in a hot country like India especially). There may be no secretary or doorkeeper. they were being demonic. So Krishna decided to make Shikhandi ride on his chariot alongside Arjun. with 11 armies. Of the 18 days of the Kurukshetra battle described in the Mahabharta. outnumbered the seven armies of the Pandavas. the commander of the Kaurava army after Bhisma. The Kauravas . It helps if tea or coffee is served . This can be quite disconcerting . unavailable. and the doorkeepers were perhaps only doing their job when they said. But any situation can be seen in many different ways. Matters become worse when the secretary raises her head and rudely asks. in Kali-yuga. Much better than being pointed to the water cooler. The way a visitor is treated tells one how a leader values his people. the old but very able commander of the Kaurava forces.check out the Jaya and Vijayas who stand between you and your visitors and make sure they don't have fangs. Then being led to a seat or a meeting room. be killed. The Kauravas protested her entry into the battlefield but the Pandavas saw Shikhandi as a man.a guest is like God. But Vishnu with his arms spread out perhaps gave the impression that everyone was welcome to Vaikuntha anytime. For the Pandavas. This instruction was perhaps not given to Jaya and Vijaya. Arjun had no qualms about using him/her a human shield. these things may not matter. Bhisma can be seen as a man who is paralysed by his own interpretation of a situation . In Pax Americana. raising his bow at the invincible Bhisma and pinning him to the ground with hundreds of arrows. the curse of the boy-sages may fall not on the doorkeepers but directly on the leader within Vaikuntha. "Who are you?" There was a time when secretaries were trained to treat visitors as guests. Through alternate interpretation . who . nine days were indecisive. But they do matter in India where Atithi Devoh Bhavah . But the room often does not have enough chairs or a water fountain or a toilet close-by. Bhisma believed that a creature such as this was a woman and so refused to raise his bow against her. You can simply walk into a CEO's office who just might be wearing shorts throwing a ball through hoops while discussing a billion dollar deal. "Come later. A smile helped. On earth. it is possible to challenge anyone.not in a disposable coffee cup but in crockery worthy of the leader's status. it was critical that Bhisma. Vishnu was asleep or on a cosmic assignment. In some offices.they may seem. Shikhandi was born with the body of a woman which later transformed into the body of a man. No pleasant images to see or interesting reading material on the table." but viewed from the pointof-view of the boy-sages . The Sanat-kumars perhaps did not come by prior appointment. Or perhaps the timing was all wrong. That is all very fine. This may all seem very colonial. one is made to sit in a waiting room and wait till you are fetched by the person who one has come to meet. was a ruthless killer. followed by a glass of water. Defeat is inevitable if one is unable to accommodate an alternate point of view.
with no malice in his heart. chakra. this instrument was used by the commander to rally their troops. Drona was convinced that his son was dead and that Yudhishtira gave him the strange answer to break the terrible news gently. Come to think of it a good leader also has only four tools to get his work done. said all the Pandava warriors surrounding him. Their point must not be validated through arguments. They come prepared to face all arguments and. in the absence of any. Yes. they will end up beheaded. In the din of the battle. Shalya who became commander of the Kaurava army on the last day. the most upright Pandava. So Yudhishtira walked towards Shalya with great affection. he will not bother to delve deeper and check the facts. had. When Yudhishtira came close to Shalya. feel disempowered . Yudhishtira raised his spear and impaled the last leader of the Kauravas. according to the Indonesian Mahabharata . Or at least he must be given the impression that it is destroyed. is identified by his trident and rattle drum. that which he is attached to must be destroyed. In Vedic times. they become vulnerable. To defeat him. like Drona. He lowered his weapons. Many leaders have strong likes and dislikes and this can be used by corporate spin-doctors and gossip mongers to destroy relationships. is identified by his books. Vishnu. Otherwise. discus whirring around his index finger or chakra.either a man or an elephant. Krishna spread the rumour that Ashwatthama was dead. This unnerves them. His obsession will cloud his judgement. Confused. Krishna suggested that Yudhishtira fight him. his heart sank. for example. Taking advantage of his this. is identified with four symbols: conch-shell trumpet or shankh. Only. a demon that came out of his ears every time he was attacked. Ashwattama was the reason for Drona's life. His very own shankh. the leader of the Pandava army raised his sword and beheaded Drona. Such people must never be confronted. Drona turned to Yudhishtira. Still he told Drona . the priestteacher. the ascetic. one does not identify his tools using mythological vocabulary. Shiva. Vishnu's shankh or conchshell trumpet is blown to announce his presence on a battlefield. There are people who become strong in confrontations . Hindu Gods are distinguished from each other by the symbols they carry. rosary and pot. Yudhishtira knew that the Ashwatthama being referred to was an elephant. a mace or gada and a lotus or padma. looking at the petrified face of Yudhistira. This demon became stronger if the attack against Shalya became more intense. A powerful lesson here. the leader-king. Brahma. Ashwatthama is surely dead.broke Pandava morale by killing Arjun's son Abhimanyu and even making his soldiers fight at night. Leaders have to be wary of this. Was his son dead? Yes. not with rage but with love. To defeat Shalya. said Krishna. against the rule of war. The best way to invalidate them is to simply agree with them. Ashwatthama happened to be the name of Drona's son and Drona was extremely attached to him. Warriors also used this to demonstrate their stamina before their enemies for . On hearing this rumour. To break such a man down. They must check facts especially if the news relates to those who matter most to them. gada and padma . The demon in Shlaya became so weak that it could not even come out of Shalya's ears. Drona can be seen as a man who is extremely attached to something personal .
what your capabilities are. The other he uses to reward the rule/law/system followers . As a weapon. is for those who do what they are supposed to do and more. In some organisations. monthly meetings. Your competition also needs to know that you are powerful and they must avoid confrontation . is both a weapon as well as a symbol of life that Vishnu sustains . Vishnu's chakra. . which whirs round his index finger. The lotus rich with nectar and pollen. and why. what your vision is and what you expect them to do. The conch-shell can be viewed as an instrument of communication. A good leader's job does not end with communicating what he desires and what he expects from his team. The other ensures that best practices are always followed. Thus he keeps his team on the straight and narrow. Unless you communicate . Doorkeepers of Vaikuntha The Jayas and Vijayas who stand between the CEO and the visitors to his office best not have fangs. He ensures that the team has not drifted from the goal. The one he uses to strike down the rule/law/system breakers. When this happens. He identifies new creative thoughts and anticipates possible hurdles. The chakra can be viewed as a symbol of review. nobody is aware of your presence. As a symbol of life. With each review. things get trimmed and the vision gets sharper and clearer so that a new horizon of possibilities emerge. Is the goal driven by reality or falsehood? Is it motivated by greed? Is the conch-shell trumpeting or the rotation of the wheel excessive? Is the mace too harsh or the lotus too stingy? In some organizations. trims the unwanted and undesirable elements like an electric saw and returns to Vishnu's finger like a boomerang. the four tools generate fear and anxiety. Every warrior in the Mahabharat from Krishna to Arjun had his very own conch-shell. and how this will help in achieving your final objective. ensuring they achieve what they set out to achieve together. Your team must know who you are. the traditional method is to use the system of reward and punishment discretly. He reviews their progress regularly by organising daily meetings. it strikes a target. weekly meetings. The one ensures that errors are not repeated.blowing a conch-shell trumpet was a measure of lung-power and mind control. to punish those who do not do what they are supposed to do. The first rule of leadership is to be an effective communicator. Vishnu's carrot and stick approach of leadership is represented through his mace or gada and his lotus or padma. He discovers what has worked and what has not. both the goal and the tools have to be relooked at. Repetition is the key word. In these meetings. This he does again and again and again. The mace is like a teacher's ruler. it indicates time (what goes around comes around in this life or the next) and space (the circular horizon of our worldview). he checks what has been done and what has not been done. To keep your team on track. that attracts bees and butterflies. 'Blowing your own trumpet' and getting your thoughts across is necessary if anything needs to get done. the tools serve no purpose.
an organisation which is stable and harmonious . he saw a beggar covered with filth holding a dirty stinking bowl in his hand. "Drink. The conch-shell . 1. If all is well. He remembered a promise made to him by Krishna long ago. it can be a simple awareness of failure. repelled by his . where every individual thrives. He was suddenly thirsty. He shut his eyes and wished for it. Otherwise .what must be achieved. just a vast sandy emptiness stretching to the horizon. the review loses its purpose and the conch-shell only produces cacophony. with no alignment to each other. where the team works in alignment. however. Mahabharat tells the story of Kuru who used his own flesh as seed and his blood as water when drought struck his kingdom. Often review meetings are not used for review what has been planned . recognition. Has the message gone through correctly or is the message changing repeatedly confusing all or is there a message at all? The message of ten contains only the goal . acknowledgment." That is what Uttanka genuinely wanted at that moment: nectar of the gods. New ideas must be parked. Punishment need not be a public humiliation or a cut in incentive. if the what and how are clear. This suffering for the sake of his people earned him the admiration of the gods who declared that those who die in Kuru's field and live as Kuru did would go to heaven. the reasons for the success and failure. the communication has to be relooked at. and if short term results show that they are achievable. The aim of the review is to focus on the how . When this happens. New whats and new hows to replace old whats and old hows." Uttanka turned away from him.if the prescribed methods are working or failing. "I will bring you nectar of the gods whenever you genuinely yearn for it. Uttanka was irritated. Does packaging matter more than content? The sage Uttanka stood in the middle of the desert. Review meetings can generate new insights but it must never be at the cost of the planned agenda. Proof of optimal tool usage comes when Vishnu. moving in different directions. reviewed later and then communicated accordingly. must also communicate how it must be achieved. By taking the ownership of failure. then the only way to reach the ultimate goal is to make things happen is by using reward and punishment to drive the team. the leader." said the beggar. This time when he opened his eyes. Good leaders typically reward the team in times of success but punish themselves in times of failure.they are used to generate new ideas and discard old ones. with things going in every direction. He shut his eyes once more and wished for nectar and remembered Krishna fervently. It contained water. He opened his eyes expecting a smiling Krishna to stand there with a cup brimming with sparkling nectar. Reward need not be monetary. There was no one. creates Vaikuntha. and where organisational goals are achieved to the satisfaction of all stakeholders. There was no Krishna. "You look thirsty. they generate a more powerful relationship with the organisation. it can be a kind word.People continue to do what they are supposed to do.
the solution that emerged was exactly what Suhas had come up with almost eighteen months earlier. the very same people who never gave Sandeep the time of the day. He just did. He will be shunted from one desk to another." A voice boomed from the sky. came up with a wonderful idea of shift rotation to improve performance and reduce attrition. a tall. men who believe packaging is an indicator of content. he came up with a rather shallow idea. In fury he yelled. he found himself being dismissed. But despite his background. "Keep your promise. One of his young executives. Sandeep. He had paid a price for his assumption. Unfortunately. he was taken straight to the minister or the senior bureaucrats. He is the owner of a medium sized BPO. along with Sandeep. He knows that whenever he asks for an appointment. Suhas. has accepted the existence of Uttankas in the market place. he told Bob. Every time Bob called the government agencies. He was not even a graduate. He hired Bob. Prashant hired a consultant. Sandeep was very happy. he was given appointments. bearded Australian.ugliness. One day. blonde. He was hired by the organisation because he came very cheap. when Suhas presented the solution to Prashant. In frustration. he will not get it." It dawned on Uttanaka that the filthy beggar who offered him a bowl of water was actually Indra offering him nectar. There are many Uttanakas in the corporate world. Sandeep observed how everyone ignored the fact that Bob was too young to be a Chief anything. "They are so eager to impress the white guy that they are willing to sign on any paper. The beggar went away. After six months of investigation. Bob gave a small speech after which Sandeep made the real pitch. he could not afford to go to college and needed to work. Prashant did not even hear him out because he assumed someone as young. That makes you a very useful tool for my business. Uttanka was now parched." Bob did not feel bad at . And you just refused. big-built. Krishna. He has to deal with many governmental agencies. Prashant kicked himself for not listening to Suhas as he signed the cheque for his very expensive consultant. In wry amusement. He did not know English but that did not matter since the calls he serviced were for the local market. Prashant is one such Uttanka. Sandeep knew it was because of his Australian drawl. "I did. He recognised the problem that the BPO was facing and came up with a deceptively simple way of overcoming it. the deal would go through. however. Invariably. who was keen to gain some experience in third-world markets. A year later. poor and barely qualified as Suhas could not possibly solve his problems. I forced Indra to offer you a bowl of nectar. Ministers and bureaucrats simply give him the run around. Suhas was a young man of twenty-six who had spent five years in the BPO learning the ropes. He had assumed how Indra should look. Every time Bob entered the offices. Suhas was extremely sharp and sensitive. Bob was given the designation of Chief Consumer Strategist.
See. there is a hero called Vasudeva who defeats a villain called Prati-Vasudeva . Krishna said. The people of Karusha. let him come and get it. . so heavy that before he could call for help. So Paundraka wore a crown with a peacock feather. Death by Mimicry Jain documents say that in every era. return the Sudarshan Chakra that rightfully belongs to me. some confused. I do everything he does. He even got his hair styled. but simply don t know what the talk is all about. 2. So a messenger was sent to inform Krishna to return the Sudarshan Chakra or face stern consequences . He even played the flute in flowery meadows on moonlit nights and got queens and concubines to dance around him. they know the behaviour that projects them as corporate leaders . As the wheel alighted on his finger. They know to walk the walk and talk the talk. with whom and how to use words like value enhancement and on the same page . Krishna said. he realised it was heavier than looked. In other words. Paundraka s courtiers pointed out to him that Krishna of Dwaraka had a Sudarshan Chakra. held a lotus flower in one hand and a conch-shell in another. it was he. declared that Krishna was not the true Vasudeva . where to be seen. Oh that. That was the end of the man who pretended to be Vasudeva. worshipped Paundraka with flowers and incense and sweets and lamps. In his ears. some gullible. I am the true Vasudeva . He borrowed it from me. False Vasudeva. Paundraka retorted caustically. a wheel-shaped weapon that no other man has. he put earrings that were shaped like dolphins. Around his neck. But the Bhagavat Purana says that Paundraka. One such Vasudeva was Krishna who defeated the villain Jarasandha. king of Karusha.the racist jibe. he was crushed to a pulp under the great whirring wheel. the true Vasudeva. When he reached the gates of Dwaraka. Here it is. even at the cost of the content. he shouted. what cars to drive. For some people what matters more is the packaging. some frightened. One often finds the corporate world teeming with false Vasudevas. Krishna is the false Vasudeva. They know how to dress. how to carry their laptops and their Blackberrys . He insisted on eating rich creamy butter in each meal. since both looked so alike. Paundraka stretched out his hand to receive it. the vana-mali . he was learning an important lesson in marketing. so it was curly. He draped the bright yellow silk dhoti or the Pitambara . Sure. just like Krishna s . which clubs to join. the makarakundala . Irritated that Krishna did not come to return the Sudarshan Chakra himself. reinforcing his identity as Vasudeva. he put a garland of forest flowers. The Sudarshan Chakra that whirred around Krishna s index finger flew towards Paundraka . he said. but they have no clue as to what leadership actually means. Paundraka set out to Dwaraka on his chariot decorated with a banner with the image of the eagle Garuda on it. I must get it back from the impostor. Everyone wondered who was actually the true Vasudeva.
We have to stop Arjuna. but he had never really gone down to meet the vendors and the customers. they were able to pull the . He did not hear his sales people whine and groan. Keep the enemy at bay with a volley of arrows while I do so. And a good mime can fool an audience . Standing on the chariot. 3. Two years down the line however. He simply assumed that his team would know what to do in the market place. The young man s name was Jaipal. How organisations treat support staff is an indicator of leadership empathy For eighteen days. spoke with the right accent and used the right words. Shoot your arrow into the ground and bring out some water so that I can bathe and water the horses. had stayed in the right hotels and driven the right cars. despite all the magnificent power point presentations and excel sheets that impressed quite a few angel investors. Vijaychandra realised this was a false Vasudeva all imitation . Arjuna. Vijaychandra learnt this the hard way. no inspiration. Arjuna shot arrows and kept the enemies at bay while the horses rested. At one point. He even played golf! He was fit to head the new e-business division. he realised. the chief archer of the Pandava army. He shot an arrow into the ground. he preferred the echoes of the market presented by strategy consultants. had the right credentials and the right testimonies. Hundreds of soldiers were killed on either side. Jaipal knew how to talk business. The false Vasudeva is always good at mimicry. But ultimately the audience has to pay when it is unable to distinguish mimicry from the real thing. Krishna said. in the middle of the war. rode on a chariot pulled by four white horses. The market had just not responded. Refreshed. Jaipal. He did not really immerse himself in the market research. released water and created a small pond where Krishna was able to tend to the horses. but he did not know how to do business. the revenue was way below the mark. His charioteer was Krishna. They need to rest and be refreshed. He dressed the right way. His organisation structure was designed such that it kept him away from the frontline. Vijaychandra selected a young man who showed all signs of having the talent and drive of a leader. Vijaychandra decided to study what Jaipal had done in the past two years. He had never picked up the phone and heard the clients complain he preferred the summary of conclusions provided by reputed analysts. He came from the right universities.At an interview in a fast-growing firm. The horses are tired. He focused on strategy but not on tactics he loved boardroom brainstorming but not shop floor sweat. Arjuna did as instructed. In the midst of this massacre one hears a heart-warming tale. For that he had hired help. the kauravas and the pandavas fought on the plains of Kurukshetra.
Often we forget the horses who help us navigate through our daily lives. Often there are parking spaces but no amenities for drivers a place to rest or a decent loo. Chaudhary. No holidays for Randhir. the peons. says Mr. Randhir is frustrated. In every office. Chaudhary does not see it that way. You cannot eat in the car. especially in India. Chaudhary and the little ones. Chaudhary. His boss. Randhir drives his boss to work every day negotiating through heavy highway traffic for over two hours each way. This is the silent support staff. I am being fair. His boss does not know that he lives in a shanty town an hour away from Mr. These are not easily available early morning and late night. Chaudhary has meetings . But Mr. Randhir does not understand policy. responsible for over nearly 50 high net worth clients. Horses are a crude metaphor for those who make our lives comfortable but who do not have much of a voice when it comes to their own comfort. To travel to the place of work. When he raised this issue with Mr. Chaudhary. not the company. the canteen boy. This means early morning airport drops and late night airport pickups. he needs to take a bus or an auto. there are a whole host of people who keep the office running the office boy. And when Mr. I don t want to disrupt the driver market. Chaudhary got a 40% bonus over and above his Rs 2 crore CTC. . is the partner of a large consulting firm. A simple study of how organisations treat this silent support staff is an indicator of leadership empathy. the drivers. Mr. Chaudhary visits his farmhouse with Mrs. Chaudhary s swanky apartment block.chariot once again with renewed vigour. This means a lot of travel both in the city and outside. They take care of the little things that enable us to achieve the big things . Chaudhary. He serves Mr. His family is in the village so why does he need a holiday? Often there is no parking space at places where Mr. Krishna sensed their exhaustion and made resources available so that they could be comforted . he was told. This also means travelling from meetings from one end of the city to another and short trips to satellite cities. who also disables the music system when he leaves the car. This is what the company policy says you should be paid. the security guard. His travel allowance is too meagre to take care of this. The horses pulling Arjuna s chariot did not ask to be refreshed. I do not like the smell. he very generously gave Randhir a 500 rupee hike. So that he does not waste the battery. Then there are Sundays when Mr. That s more than what the other drivers got.
offering no help to the meek. Yes. If he speaks. Every creature is on its own. One wonders. The rest roasted alive. Krishna instructs Arjun to circle the forest on his chariot and shoot down every escaping bird and beast down. The serpents beg the rain-god . Yes. however. Khandavprasth. They are as much a part of the war as the warriors. Vishnu promised to set things right and so descended on earth as Krishna. does Randhir fall in the purview of management? He is neither part of the organisation nor the market. Vishnu promises to protect the earth from humans. Tactics have to be implemented. which goes on to become the greatest city in the world. the management will fear rise of union thinking and shoot him down. If he shouts. This forest. Chaudhary s empathy for Randhir is much less than Krishna s empathy for his horses. Her udders were sore. he will be silenced. And Randhir is no horse. the earth-goddess took the form of a cow and went to Vishnu with tears in her eyes complaining how the kings of the earth were exploiting her. Humans have the power to reorganise the rules of nature so that life becomes more predictable and secure. He is one of the silent support staff without a voice. But again. When the Pandavas declare their intention to become king. every plant and animal can make their own space. Nature s order is created through the game of survival. In the Mahabharat. Indra. they are essentially saying they are unwilling to accept the natural state of things. Through strength or cunning. But surely not at the cost of the silent support staff. As the trees burn. the animals and birds of the forest try to escape. Strategies have to be thought of. Is he the responsibility of the leader or the administration team? He is neither Arjuna nor Krishna. on Krishna s advise.Mr. Krishna advises the Pandavs to set a forest aflame. is the share of property given to the Pandavs by their uncle when they demand their inheritance. giving total freedom and all kinds of possibilities to the mighty and indifferent on the other. the Pandavas have to win. Do humans reorganise the rules of nature? One day states the Bhagavat Puran. What is happening ? These two stories draw attention to the nature of human civilisation and one unspoken aspect of leadership and organisation : the power of authority. They wish to domesticate nature so that all creatures align to a set of rules their rules. He is but a line item in the balance sheet. the Kauravas have to be defeated. often under outsourced services . to come to their rescue. he is a human being. on the other hand Krishna himself indulges in an activity that damages the earth. squeezed by human greed. Arjun uses his arrows to create a canopy over the forest preventing the water from dousing the flames. Those who are unable to withstand the opposition or exploit the opportunity wither away and die. Nature is intrinsically wild wanting to go in its own way. None are spared except an Asura called Maya on condition that he build for the Pandavs on the gutted land a magnificent city called Indraprasth. On one hand. The human mind rejects this state of being . Nature is thus generous on one hand. or worse. 4. replaced. Hundreds of animals are thus massacred . This means . and one can look beyond survival.
who was pursuing the dove. But there is an underlying wisdom in this story. One day. his new bow in hand. a dove came to the king and begged the king to grant him protection. He will love her. He promised to be a king who treats the earth as a cowherd treats a cow. A king has no choice but to tread this delicate line. offering pieces of his flesh. By introducing the human virtue of kindness into the natural law. the sages tell the Pandavas the story of Ushinara. and he will be Go-pala . the story is narrated to extol the virtues of the king Ushinara s kindness and sacrifice. In the Mahabharata.destruction of all other rules and laws. The trees and creepers of the forest are destroyed to make way for fields and orchards where only the seed chosen by the king is planted. a hawk. Since neither was acceptable. . the scriptures repeatedly tell the story of Vena. This tough lesson is taught to the Pandavas when the forest of Khandavaprastha is burnt to make way for Indraprastha . hawks eat doves. A culture is born where it is clear what is acceptable and what is not. during their exile in the forest. the cow mother. Prithu then lowered his bow and begged the earth to feed his subjects. All other plants that attempt to grow on the king s land are declared weeds to be pulled out and cast away. Then the king s corpse was churned. The king then requested the hawk to eat any other bird or beast. Prithu was created. king of Shibi. She will be Go-mata . The hawk argued that was unfair why should other birds and beasts be sacrificed so that the king could keep his promise to his dove. protect her. a king who so excessively plundered the earth. These were placed on a balancing scale so that the hawk got flesh equal in measure to the dove s weight. said the earth-cow . In exchange she will provide milk and dung that will be the food and fuel of human civilisation. Then eat me. refused to let the seeds sprout and the plants flower and bear fruit. If kings have to thrive then someone will benefit and someone will suffer. The king s authority cannot make everyone happy either the animals will thrive or the city will be built. a king and leader is doing a good thing. Either the dove had to die or the hawk had to go starving. To the astonishment of the king. Taking the form of a cow she ran away and Prithu chased her on his chariot. nurture her. Thus Prithu realises the bow was given to him by the gods not to hunt the earth down or to domesticate her and strip her of her wildness but to learn the importance of balance. what is right and what is wrong. When the king promised to protect him. more noble king. That being said. In nature. If you kill me. The earth. The hawk argued that was unfair why should other doves be sacrificed so that the king could keep his promise to his dove. From one point of view. What will I eat then? The king told the hawk to eat any other dove but this one. Creating resources and opportunities for his people by laying down the law but on the other hand he is curbing freedom or at least controlling it. that the sages were forced to kill him using a blade of grass that they transformed into a potent missile using magical mantras. the dove was so heavy that he had to give up almost all the flesh of his body. asked. The gods declared Prithu the new king by giving him a bow. said the king. the king had to die. the king could not make both the hawk and the dove happy. Typically. Nature has two parts: the mind (internal nature) and the forest (external nature) both need to be tamed. all life will end. reward. still reeling under the impact of Vena s reign. the cow keeper. The king ensures that the mind of his people is disciplined and aligned to his way of thinking and performing through logic. All negative aspects of the king was cast away and a purer. punishment and constant coaching. The benchmark of such judgements is laid down by the king.
This happened a few more times. the throne spoke up. This is the throne of Vikramaditya. As he and his soldiers approached the field. And so very few people notice the most interesting part of this story what does the king s throne do the farmer? It makes him generous. He immediately ordered his soldiers to dig the mound in the centre of the field. There he observed something very peculiar. A good king knows when to stop: how much of the forest should be burnt and how much should not. The second part of the story is equally interesting . the farmer did not like this and began protesting. But whenever he was hospitable. my king? Please come to my field. you and your horses will destroy the crops. he was standing on the ground. . Again the farmer shouted. Surely you will not say no to the hospitality of this humble farmer? Not wanting to hurt the farmer. Let me have the honour of serving you. the most important virtue being generosity. You wicked king. hence generous. Bhoj wondered what was happening. why are you turning away? Come back. let me water your horses and feed your soldiers . you will meet your death on the throne. Don t you have any pity on poor people such as me? Surprised by the behaviour of the cantankerous farmer. Bhoj learnt what it takes to be a good king. he is what a king should be. They are often inappropriately referred to as children s stories. the great. it will break if the string is too tight. Sit on it only if you are as generous and wise as he was. Stay away. go away. Within the mound. Likewise. he was standing on top of a mound in the middle of the field. The throne does not let Bhoj sit on it. The throne then proceeds to tell Bhoj thirty-two stories of Vikramaditya. the soliders found a wonderful golden throne. Creating generosity. The farmer is insecure and selfish when on the ground. Hey. Are you as worthy and generous as Vikramaditya ? it asks through its many stories. The 32 tales of Vikramaditya s throne is part of Indian folklore. stay away. You are my guests. though amused by his turnaround. But as soon as he turned his back. but in fact they were never meant to entertain children . As soon as he is on top of the mound. each extolling a virtue of kingship. But Bhoj paid scant attention to him. Where are you going. Thus through these stories. Bhoj moved away. Bhoj realised that the farmer s split personality had something to do with the mound. while moving up the ladder One day. As Bhoj was about to sit on it. Bhoj observed the farmer carefully. Your horses and your soldiers are damaging what is left of my crop. He noticed that whenever the farmer was rude. Again the farmer changed his tune. he is the common man. How much alignment he should seek and how much freedom he must give. Hey. Bhoj once again turned away. go away. On the ground. On top of the mound. the farmer changed his tune to say. Bhoj once again moved towards the field. Naturally. So we are left wondering does the throne transform a man into a king. 5. the farmer of the field screamed and shouted. a king named Bhoj was passing near a field outside his city. he becomes generous. If not.A bow is useless if the string is too loose. they were meant to shape the mind of future leaders. a king has to balance his desire to control and domesticate nature with the wisdom to let nature be and thrive freely.
Everybody fears Shekhawat. They feel only he can manage the rather tough lot at the warehouse. generosity seems to the hallmark of kingship. Pande was a gentleman who tried to motivate the men with words and tried to get everyone to . the greatest predator. Durga. hence leadership. The winner takes it all. The losers are left without mates. Leadership by fear: Tried and tested method In ancient India. in order to survive. he eats. All he does he relax and stake claim to the fruits of the labour of the followers. The battle is fierce. they risk losing their job. Followers should be like lionesses. nor does he help or guide. If they don't. The leader does no work. afraid of and subservient to the lion. He sits all day in his office and expects his team to deliver. But that was not what a king was supposed to be. is recognised as king. the lionesses do all the work while the lion enjoys the fruits of their labour.or must a man first transform into a generous soul and thus become worthy of the throne? Either way. Animals do not give. A lion lays claim over a pride of lionesses by fighting off other males. Having taken over a pride he rests. the lionseat. When a lion takes over a pride it kills all the cubs fathered by the previous alpha male. they make way and allow the lion to eat his fill before they feed themselves. Images of lions adorned the gates of royal palaces and could be seen atop pillars. with no natural enemy. For many people. They hunt. This is the case in the warehouse at Bhiwandi where Shekhawat is in charge. on top of the food chain. One such image adorns our national emblem. And if anyone complains about him to the management. Through strength and cunning. The patron goddess of kings. They can only take. There are rumours that he uses violence to intimidate his people. Thus generosity is most peculiar to humans. When the leader takes over he wipes out all traces of the predecessor. But the management allows Shekhawat to function. lions are the perfect symbol of leadership. they had sent Pande to manage the warehouse. Lions are the ultimate alpha male. A king or leader is creator of opportunities . he denies them wages or delays their bonuses. or worse. also rode lions. and the one who displays it most magnificently. When the lionesses hunt prey. Before Shekhawat. 6. Thus he ensures that only his gene pool survives. There is no sharing. He is the absolute master and they are his slaves. Humans however can give food and shelter enabling others not only to survive but also to thrive. They bear his cubs and take care of the young. Thus in a pride. The close association of lions with royalty had a reason. they take food and shelter. He does not like being criticised. at least in Indian folklore. but it is the lion that decides if a young cub should live or die. Everyone knew that the lion was the king of the jungle. the throne on which kings sat was known as the singh-asan. leaving all the hunting to the lionesses.
came into being. The king was therefore expected to provoke his people into empathy. To treat people like lionesses and to behave like a lion is to an act of dehumanisation. They simply ignored Pande and threatened to form a union when he tried to act tough. Leadership by fear may not be part of management books. formerly known as BC or Before Christ). To be the lion is to be the leader who frightens. It was the tale known as Enuma Elis. It involved a great war in which Marduk led the new gods to defeat the old gods who were led by Tiamat. The most popular non-violent fear-inducing tool is the threat of sacking people. they did what he told them to do. This is especially visible when the markets are down and jobs are scarce. When a manager says. The fear the roar of Shekhawat. but implicit violence is still practised. There are rumours that he demands bribes from vendors before allowing their goods to be unloaded from trucks. It is believed that this story had a powerful impact on Greek myths as well as the Jewish Bible or Tanakh. but no one is willing to check. or the Creation Myth of Babylon. One often hears managers moaning that young people today are not afraid and in fact threaten to quit when threatened with sacking. A king was expected to help his subjects discover their humanity. Today explicit violence may be considered illegal and uncivilised. But they are also afraid. Shekhawat was brought in. Pande had to be replaced. the king was expected to sit on a lion. She was also the great mother of all gods. indicating their desire to be lions. From chaos to order Around 1500 BCE (Before Common Era. But the labourers were a rowdy bunch. Tiamat is described as a monster. about the time the Rig Veda was reaching its final form in India. Durga. but it is a tried and tested method. The message here is about human beings having the ability to overpower and outgrow the animal urge to dominate and frighten others into submission." it is a lion growling.follow the policies. Shekhawat knows his power and is slowly becoming a law onto himself. rode a lion. They quivered in his presence. Humans are the only animals who can empathise. a tale was being told in Mesopotamia. But in ancient India. meaning she domesticated the king of the jungle. He used brute force to get the workers at the warehouse in order. and extremely popular. in her body resided all her children. and in the process unlock their own hidden potential. eventually influencing what we is now commonly known as Western thought. the fertile plains watered by the Tigris and Euphrates. Feudalism is essentially leadership by fear. . "My way or the high way. The king was not expected to treat his people like animals who needed to be controlled by fear or force. Like lionesses. not be a lion. No one is sure. The story speaks of how the world. His patron goddess. now modern Iraq. This made the management happy. To sit on the lion-throne was to be a leader who inspires. as we know it. 7.
The blood of her consort was mixed with the red earth and from this was created humankind. There is arrogance on one side and fear on the other. after a furious fight. Dileep overheard people saying. Egos are hurt. scores had to be given. Marduk created the earth below and the sky above. always feels that he has entered a war zone. Beneath the veneer of objectivity. Tiamat old body provides shelter to the new world order. reminding all of the terrible state of affairs. so that the final outcome would be objective. Tiamat. . and a new organisation structure is galvanised to achieve the new objectives and goals. and the children born of her consort s blood are forced to submit. What is most bewildering is how these emotions are ignored. He has overseen many mergers and acquisitions. The workshop was conducted using all tools of modern management forms had to be filled. Tiamat s tears became the rivers Tigris and Euphrates. old processes and old measurements are discarded in favour of new ones. The new gods rallied around Marduk who. Dileep remembers this post-merger workshop he was asked to conduct to identify a suitable sales reporting system for the new entity. This story informs human behaviour when a new management takes over from the old management. But the workshop was anything but objective. SWOT analysis had to be done. Yes. Tiamat warned her children. Marduk s system won. The second time this happened. humanity was forced to serve the new gods forever. rational these actions may be. However. All this is objectively explained using excel sheets and power point presentation. the old reporting structures. Either it can be new generation taking over from the old generation. stripped of bias. with the new guard holding the old guard in disdain. the reality is a ruthless change. Though the stated objective is to maintain harmony and respect the old ways. A new vision is drawn up. As the spawn of the old gods. Be smart. In this narrative. the pathetic growth rate and the lacklustre balance sheets. defeated Tiamat and her consort and all the old gods who sided with them. or it can be a new management brought in by the new majority shareholders. And since the old ways did not deliver. Failure to serve the new gods led to floods and storms. Post an M&A. Tiamat s system was broken down. The new gods mock the old ways. And you know which one that is. The first time this happened. usually after a violent struggle. the old gods are associated with complacency and chaos. hence acceptable to all. members of both organisations were forced to sit together but during coffee breaks the two tribes stayed away from each other.All was well until the children made so much noise that the old gods demanded the destruction of the new gods. emotions were determining the choice of the sales reporting system. Just celebrate the reporting system that the new CEO likes. Marduk comes with his resplendent army. The new gods are associated with action and order. they fuel fear and insecurity. And the new gods face many dilemmas do they reward loyalty or talent. From the body of Tiamat. either a boardroom brawl or a takeover. There are the conquerors and the conquered. Those who start working with the old gods are branded as traitors. place talented members of the old management over the not-so-talented members of their team? Dileep is part of a consulting firm. ordered her consort to destroy the new gods. People leave the organisation and those who stay behind mourn the passing of the golden age.
He did not know the rules or the liturgical manuals. burn incense. He followed the method that was prescribed by the institution.8. At dawn. They ensured continuity of tradition. What mattered was his belief. he would collect flowers for Shiva. On reaching the Shiva temple. wrap it in leaves. then shake his head vigorously so that the flowers fell on the deity and finally feed the image the cooked meat. This would happen every day at dusk. and then perform the rituals as recommended in the liturgical manuals . There he encountered the dreaded IVR (Interactive Voice Reponse). and carry it in his hands to a Shiva temple located on the edge of the forest. One of the stories is that of Thinnan. They created a sense of consistency across the land. The priest was part of an institution. But they did not fire the imagination of the people. He was then asked to . From the priest s point of view. he was doing everything wrong. Organisations have stopped hearing the customer Around a thousand years ago. stories of the most passionate devotees of Shiva were compiled in the Tamil work Periya Puranam. When Raghuraj found that there was no electricity in his building society. All the priests in all the Tamil lands who followed the liturgical manuals were perhaps just like him. He simply connected to divinity with devotion in a direct way. he would spit the water out onto the image of Shiva. The behaviour may have been inappropriate but it was a genuine manifestation of the belief. Every evening he would cook the best part of the animal he had hunted. not his behaviour. hence mattered more than behaviour born through ritual alignment. He would be horrified to see the mess in the shrine meat and bones and dried flowers. Then he was asked to enter his consumer number in the phone. He ate what he was expected to eat and dressed as he was expected to dress and conducted himself as was expected of him. light the lamps. having no basket he would just fix them in his hair. but Thinnan is remembered even today as Kanappa. On the way. the temple priest would arrive . chant the hymns. He would also collect water from the mountain streams for Shiva. This was difficult as it was the middle of the night and there was no light. Thinnan by contrast was a maverick. He was asked to choose the language. He had to light a candle and with great difficulty feed in the consumer number. the great Nayanar saint. taking care to debone it with his own hands. Their names and identities did not matter. We do not know the name of this priest. what mattered was the institution they propped up by aligning to the rules. who was most dear to Shiva. having no pot he would carry it in his mouth. more popularly known as Kannappa Thinnan was a hunter. he decided to call the helpline. He aligned to the systems and processes perfectly. He would wash the temple. Meat as an offering! And flowers already stuck in one s hair! Water from the mouth! Imagine! And yet the scriptures insist that Thinnan is a great Nayanar meaning one who shows the way .
but many companies are increasingly creating a system to discourage Thinnans. Despite his fancy title. He is expected by his institute to simply follow the processes. The customer service executive said in a calm voice. Your complaint has been recorded. His full name followed by his. And yet. We thank you for using your services. If he breaks the rules. Material growth through intellectual growth In Hinduism. God keeps killing Brahmins. those who show us the way . Shiva beheads Brahma. So long as the electricity is restored.choose from a list of standard complaints. Power will be restored shortly. Ram kills Ravan. aware that any irritation would be recorded by the call centre tapes. the IVR or the temple priest? And so we have organisations that have stopped hearing the customer. The Brahmin was the noble teacher. his locality . subversive. his address. Does that get us the best of people or does the imagination of the management limit the possibilities ? Perhaps it is time to get the bhakti revolution into the corporate world look at passion and intelligence along with alignment and obedience. Everything was orchestrated the pitch of his voice. he will be punished. Before we get to that. however passionate. So here we have a temple priest in the customer servicing executive. who also follow processes. sir. intellectual growth (Saraswati) and . So when will the lights come back? What is wrong? What is happening? Raghuraj asked angrily. unpredictable . The company will not allow a Thinnan in their midst he is disruptive. said the executive. May I have some details? An impatient and exasperated Raghuraj had no choice but to follow the line of questioning. Everything was measured. impersonally and professionally. the path. most astonishingly. came the pat response. not his sensitivity or passion. he will contribute to the customer servicing process.provided the direction. the pace of the questioning. he who facilitated growth . Good morning. said the executive. The customer may be God. the words he spoke. the intellectual wherewithal that enabled people to grow. If he tries to go out of the way or out of the box. The organisation celebrated his obedience. He wondered if that was not supposed to automatically pop up when he followed IVR directions. Why so? The word Brahmin comes from the root 'Brh' which means 'to grow'. The human touch is frowned upon. good evening. I mean. how does it matter who answered the call. By doing so. sir. What mattered was his efficiency. He did.material growth (Lakshmi). killing a Brahmin is considered the greatest sin. and then put down the phone. how may I help you? Raghuraj told him that there was no electricity in his building society. I don t know about that. There was no one inch of individuality allowed . He was finally directed to the customer servicing executive. he is not expected to serve the client. Krishna encourages the beheading of Drona. But growth in Hinduism refers to all round growth . Hello. But I will pass on your comments to my supervisor. 9. Otherwise we will never find the innovative Nayanars. except through market research agencies. he will be seen as a trouble maker.
In disgust. He got attracted to this woman of his own creation and wanted to possess her. shaken out of his madness. Brahma. His aim was to be surrounded by simple engineers who were grounded in reality. so that he could settle a score with an old enemy. kicked his brother Kuber out of Lanka to become its king and then went on to abduct wives of other men for his pleasure. as a whole. Ravan." Vinit's personal wealth has increased. The Brahmin has been corrupted. in the number of employees and their respective earnings. USA and returned to India. Emotional growth manifests in an increased sense of security that makes us pay more attention to the development of those around us. I am afraid all that I have built will collapse. the world took the form of a woman. also son of a Rishi. has grown from a small Rs 1 crore outfit to a Rs 30 crore outfit in five years. Drona. to step back and reflect on his enchantment with Lakshmi. When Shiva beheads Brahma. They did not seem to be interested in facilitating the growth of others. He created this company. It had nothing to do with profits. but he is not." he says. Somewhere along the line. In fact measuring intellect and emotions results in de-growth. and now is a highly admired small scale entrepreneur. the skull-bearer. Shiva took the form of Bhairava and beheaded him. So he chased her.emotional growth (Durga/Shakti). son of a Rishi. In . It was all about material growth. "But I am not happy. so has the value of his company. But I am constantly worried about attrition and competition and client servicing. His empathy levels are at an all time low. So the head and heart was ignored in the pursuit of the wallet. Vinit. emotional growth cannot happen without intellectual growth. Ravan nor Drona demonstrate these traits. Growth refers not just to one's own growth but to the growth of others too. Vinit needs to relook at his vision statement put down years ago after he left his high paying corporate job in Memphis. Intellectual growth manifests in increased sensitivity to people around us and to patterns in the world around us. There is growth in the number of clients. Ravan wanted to dominate the world and Drona wanted to settle a score. nor can material growth. Time to behead him. It was all about creating world class spare parts locally at a fraction of the price. the intellectuals. in effect. determined to possess her. When Brahma created the world. Vinit should be happy. All three are more interested in their own material growth. the earning per client. were therefore critical for the growth of society. he forgot all about the intellectual and emotional growth that would facilitate this. Material growth cannot happen without emotional growth. not the coldness of a large corporation. Perhaps that is why they were beheaded. cut down to size. "I have more money than before. Brahma loses his fifth head and is left with four. which is why Shiva is called Kapalika. He wanted an organisation with the warmth of a small organisation. This has resulted in a Vinit who is less sensitive than he was when he started out. Brahmins. Neither Brahma. though creator. Wealth generation and wealth distribution demand intellectual and emotional growth. He feels his head will explode. who runs a successful spare parts company. Perhaps the reason for this is that intellectual growth cannot be measured. nurtured it. taught martial arts to the Pandavas and the Kauravas and as fee asked his students to give him one half of Drupada's kingdom. which was the Brahmin's vocation. Brahma wanted to control his creation. and less secure. He is. is not worshipped in India.
they come expecting to receive something. But on reaching there he felt too embarrassed to ask for anything. When Mukul entered his CEO's room to check if the presentation to be made before the board was in order. . Krishna sensed his friend's need and silently ensured that when Sudama returned home he found. More importantly. He did not know what to do. went through the presentation and said it was okay. who had to fight a great war against his cousins. and the Brahmin. Krishna knew what to give to whom wealth to Sudama and wisdom to Arjuna. he lost his nerve. A retired army Colonel joined as the admin manager of a cosmetics company. While Krishna grew up to be a great warrior and lord of the city of Dwaraka. a few words of validation and even praise to soothe his nerves. He noticed that the Colonel took the company bus instead of his car several times a week. He realised his salary was not enough to support his lifestyle. Just before the fight. The smile returned on the Colonel's face. much to his delight and surprise. Too proud to ask for more. And so when he joined civilian life he was quite satisfied with the salary he was offered by the company until he had to pay for some of the things he took for granted in the army. but he wanted something else from his boss. This sensitivity is something leaders must possess. But he had missed the boat. He knew it was in order. however justified. And leaders have to be sensitive enough to figure out what exactly they are seeking and respond accordingly. Sudama remained a poor priest. Sudama paid Krishna a visit in Dwaraka. which was all he could afford. Just like Sudama's. Neither Sudama nor Arjuna were explicit about what they wanted. not realising the expense of some of the perks he received. Mukul left the room unsatisfied. Desperate for some help. cleared his mind.reflection lies realisation of Saraswati and Durga. The thought of killing his own relatives. horrified him. A few inquiries and he figured out what was happening. and claimed he just wanted to see his old friend. he kept quiet. Only when there is all round growth will Brahma. He had lived a cushioned life in the army. Very discreetly. The owner of the cosmetics company. But Krishna sensed what they needed. 10. his house overflowing with wealth. It was here that Krishna sang the song now known as the Bhagavad Gita. sensed something was amiss. He also realised that had he been aware of these expenses he could have negotiated a more appropriate salary. Imagine what would have happened if he sang the Bhagavad Gita to Sudama! Or gave wealth to Arjuna! When people enter a leader's room. the Finance Department was told to make changes in the Colonel's salary structure. The words of the song addressed Arjuna's core issues. be worthy once again of adoration. The same Krishna had another friend called Arjuna. Rajnikant. What Goes Unsaid: Listening to employee grievances Krishna had a childhood friend called Sudama. however. It is not always what they are asking. the CEO. enabled him to raise his bow and fight the enemy with conviction. He was terrified of the presentation. clarified his doubts. He simply gave his friend a packet of puffed rice.
It is embarrassing for people to openly admit that they have financial issues. It was a woman called Pandora. and to his surprise.He feared that if things went wrong his reputation would be ruined. Epimetheus made his way from Olympus down to the land of humans. What leaders need to focus on is what lies beneath the apparent. This knowledge made man more superior than all animals and plants. a trait that had developed in humans ever since they were able to control fire. To undo the damage. Rajnikant expects everyone to state their needs in a checklist. Finally he encountered humans. for a senior director to admit that he is nervous. because he lacked foresight. once again. . It is awkward. Every plant and every animal he encountered asked him for a gift. Sensitivity to what people want is not something that can be taught in business schools. Epimetheus focuses on the past. All that remained in the box was hope and luck. It has to be developed. Their names were Epimetheus and Prometheus. without thinking. Zeus then gave Epimetheus a box. disease. said Zeus. without thinking gave the box to the first human he encountered. On the way. Thus he would suffer every day for the rest of eternity. Prometheus is he who thinks before a deed is done while Epimetheus is he who thinks after the deed is done. tied him to a rock and declared that every day a vulture would eat his liver and every night his liver would regenerate. Prometheus focuses on the future. even beneath one's dignity. 11. He wanted Rajnikant to comfort him. He wanted the feeling of support. Give it to humanity. Every organisation needs people with foresight Greek mythology speaks of two brothers who were appointed benefactors of humankind by the Olympian gods. She shut the lid quickly but by then the damage was done. Man became the only creature that could control fire. Modern businesses often talk about transparency and stating what one needs very clearly. Epimetheus means hindsight. Epimetheus. Out flew all the ills of the world decay. Every plant and every animal thanked him. Give it to the first human you see. he met plants and animals. He punished Prometheus brutally. Zeus did not like this. He wanted to know if Rajnikant would support him if things went wrong. despair. but was too embarrassed to state it. It is an implicit expectation from leaders. granted them a positive trait from the bag given to him by Zeus. not a curt It is okay. he realised the bag of positive traits was empty. He had nothing to give humanity he had not realised the consequences of his actions. Tell them not to open the box. Prometheus means foresight. like all humans. unafraid of the unknown. ideas that would sustain humanity through its trials and tribulations. destruction. Every organisation has a Prometheus and an Epimetheus. and Epimetheus felt good about himself. preferably an Excel sheet. Prometheus is a visionary. What is apparent is usually not the truth. was curious. But Pandora. But humans are usually not transparent. She opened the box. So Epimetheus. Epimetheus was given a bag of positive traits by Zeus. Prometheus gave humanity the gift of fire.
Why is it then that the village headman makes fun of you. the village headman calls me to his house. Can you tell us exactly how much will be the return on investment. The case-study method followed in business schools is a creation of Epimetheus. he brings gifts for all that creates a false sense of comfort. unpredictable." said the son. He is therefore also a troublemaker. uncertain and unlike the situation of the past. comfortable with the known.Epimetheus is an implementer. It is difficult to extrapolate knowledge of the past into the future because the situation in the future is unknown. When Rajiv presented his vision and business plan to his investors. His ideas seemed to strange and bizarre. son." The mathematician called his son and asked. "Every day on my way to school. An Epimetheus cannot innovate. "That is correct. punishes him as Zeus did. So it hurt him very much when the village headman told him. They said. 12. He would have to create a market for it. All that an Epimetheus can do is do what was done before but only better." So the son of the mathematician told his father the reason why the village headman carried this impression. A Prometheus is a disruptor of the status quo. "You may be a great mathematician who advises the king on economic matters but your son does not know the value of gold or silver. He cannot come up with a new idea. in front of all village elders. wisdom from hindsight. This hurts me. He asks me to pick up the more valuable coin. gold or silver. There. Rajiv is a Prometheus he can see what no one else can see. The need was not explicit. play fool to achieve your goal There once lived a great mathematician in a village outside Ujjain. He was often called by the local king to advice on matters related to the economy.gold or silver?" "Gold. They said. Rajiv will need heaps of hope and a bit of luck. Rajiv tried his best to answer the questions but his idea was a radical idea. He cannot imagine. for not all his experiments work. He mocks me before other village elders as a father who neglects his son. He had sensed people s need for it. "What is more valuable . His reputation had spread as far as Taxila in the North and Kanchi in the South. It was a hidden need. waiting to be tapped. No one had done this before. claims you do not know the value of gold or silver? He teases me every day. It was a new product. He relies on memory. Give us proof of concept. Explain this to me. one who has to be restrained. I feel everyone in the village is laughing behind my back because you do not know what is more valuable. he holds out a silver coin in one hand and a gold coin in other. Along with vision and hard-work. Everybody makes fun of a Prometheus. An investor may trust Rajiv but there is no guarantee that the business will succeed. He brings fire and changes humanity for all time. and does not prepare you for surprises and accidents. . I pick the silver coin. The investors before him are Epimetheus they trust only what has already been seen. he realised they were making fun of him. Epimetheus is dependable. Cycle of life: Play wise. and no one does it better than him.
It is the fear of a king s moods and opinions that shapes the behaviour in court. Often this is an emotional need." Sometimes in life. this endurance does bring dividends. Shailesh has figured out that if he wants to win the arena of portfolio management. he will remain Shailesh's client. Chanakya. His son knew the value of gold and silver. has to endure hours of humiliation with his client. This happens every day. and yet when asked to choose between a gold coin and silver coin always picked the silver coin. His client then shows off his wealth and mocks the advise Shailesh gives him. How he wished to have honest people around him. In response. It boosts his ego. while we win in the other arena of the game. So long as the client feels he is smarter than Shailesh and can crack jokes about Shailesh. This leads to people bragging and putting others down. laughed and said. Allows him to feel he is smarter than others. The day Shailesh puts him in his place. In the box were at least a hundred silver coins. one often has to demonstrate one is superior to others.He laughs. To feel significant. the elders jeer. the son took the father to his room and showed him a box. It s the curse of kingship. He wants to tell the client that everyone has his own criteria of success and that amongst portfolio managers he is one of the best." The father was confused. he has to allow the client of his to win the arena of emotions. It just means allowing others to win in one arena of the game. No one knows how it will swing? So to save themselves they end up lying and flattering the king. He endures the jokes of his client. The client will keep telling Shailesh that he is a loser because he works for another company and that he does not have his own business. They will stop having fun and I will stop making money. one that can be quite annoying to onlookers but critical to the one indulging in it. "Why don't you pick up the gold coin?" he asked. he gives Shailesh more business and more clients. At the root is the human desire to feel significant. and sometimes even our juniors like it. Used well. Yes. A king has a sword in his hand and everyone who stands around him is acutely aware of the sword. That does not mean we lose in the game of life. And then I go to school. This makes the client feel good about himself. by simply being . a portfolio manager in a wealth management company. Often Shailesh feels like lashing out and telling the client to mind his own business. only you. Turning to his father. but who created them? You. Curse of kingship: It is the boss who created 'yes man' Chandragupta Maurya once complained that he was always surrounded by liars and sycophants. And when the client feels good about himself. 13. That is why they tell you I do not know the value of gold or silver. the mathematician's son said. you hate the liars and the sycophants. everyone makes fun of me. Recognizing this need allows us to endure many an insufferable boss or client. But he remains silent. Shailesh. We have to choose which arena matters to us and which arenas do not. we have to play the fool because our seniors and our peers. His teacher. "The day I pick up the gold coin the game will stop. the game will stop and the relationship will come to an end.
the goddess takes the form of an ugly. was telling his wife. We look down upon the yes man but his actions stem from fear. His wife asked. the puppet master. Thomas boss. So he tailors his dialogue such that it pleases the boss. it is more often than not an indicator that he does not like dissent. Cyril does not even realise tha he is influencing the scene before him. it can be that they have found he appreciates disagreement and so by disagreeing with him. he will mark you as a dreamer. Perhaps that is the reason one often hears legends of Akbar and Birbal venturing out secretly in the city dressed as commoners to find out what was really happening. he will mark you as unimaginative. the Mughal Emperor clearly did not trust official reports. He is the observer creating the observation. He is afraid that if he actually says the truth. He has to be able to create an atmosphere where the issue is being addressed and it is not the boss who is being managed. Cyril. He is. The market is looking up and the company has nothing to worry about. That very night. The marks appear in the appraisal. I want to hear the truth. If you present a growth rate that is less than what he feels. our work. We can make grand statements that we allow juniors to dissent but the juniors know that dissent rarely makes them popular. In an apparently logical and rational world. I am worried about how to present it to my boss so that he does not think less of me. He knew they were influenced by fear of the king s sword. If you present a growth rate more than what he feels. inadvertently . It is the king who created the yes man in court. Even the gods know that the expressions and declarations made in the temple are not to be trusted. A good leader has to be sensitive to the power he holds over his followers. an investment banker. Often the critic is a marked man. People in front of me tell me what I want to hear. . it is the boss who created the yes man in the corporate world. Either way one is doomed. It takes a rare breed of people to be able to separate the issue from the person. He is constantly judging me.the king. One is always defensive in front of him and has to always strategise what one has to say. they are simply trying to win his approval. Thomas. Why are you worried? Are things looking up or down? Thomas replied. we forget how the behaviour of people in power influence the behaviour of people reporting to them. old. How do they reflect his behaviour? How he is. it does not mean that they actually disagree with him. Even the gods often approach devotees in disguise. his head will be chopped off. If they disagree with him all the time. diseased woman to check if the piety shown by her devotees is genuine or not. what they actually feel about the market. In the Maa Santoshi Vrat Katha. in a way. But it never happens. responsible for the way they behave? If they agree with him all the time. was preparing for his presentation late into the night. their jobs.
Astika. king of the snakes. Both are wrong." Both these stories from the Mahabharata concern themselves with causality. he did not have the wherewithal to conduct such a ritual. If we find the cause. Janamejaya's brothers felt that the puppies had licked the milk meant for the ritual and so threw stones at them. we hope to replicate it. He wanted to destroy all snakes for this crime but while he possessed the knowledge of the ritual that could destroy snakes. Uttanka hated the snakes as they had stolen a jewel that he wanted to give his guru as tuition fees. In the first story. The real reason was two-fold. Janamejaya took the sage's advise and gave Uttanaka all the wealth he needed to perform this terrible ritual. Sarama cursed Janamejaya. He took advantage of Janamejaya's tragedy to fund his own private war. It will not achieve its goal. you contributed to the rescue but you were merely an instrument. the mother of dogs and her puppies were wandering around the sacrificial precinct. The market had actually responded favourably but the error was in the plan itself. "Yes. Astika is but an instrument.14. "I am the savior of the snakes. Soon all the snakes of the earth were being dragged into a sacrificial flame and burnt to death. died of snakebite. the drug . In the latter tale. he was going to be the destroyer of all the snakes in the world. this ritual of yours will be interrupted. The CEO was just at the right place at the right time. was very angry. In the corporate world. The puppies yelped and ran to their mother and pleaded their innocence. In the former tale. Sarama. convinced Janamejaya to stop the terrible ritual that was killing all the snakes. When the Sarpa Sattra was about to commence." He then told Astika a story. His son. Janamejaya. "Since your brothers hit my innocent children." "That is why. Was it simply market conditions? Was it a person who made the difference? Was it a new process? Often success and failure is wrongly attributed to people. Unknown to him. The CEO of a multinational firm's Indian arm took full credit for the sudden rise of sales of air conditioners during his term of office. when in fact they are merely instruments of the root cause. Success and failure are instruments of root cause Pariskhit." said Vasuki. Sarama is the real force." he told everyone he met. Your intervention was merely the means by which Sarama's curse realised itself. His uncle Vasuki smiled and said. nephew of Vasuki. "the Sarpa Sattra was never concluded. He returned home feeling very triumphant. a sage. Janamejaya thinks he is the killer of snakes and in the second story Astika thinks he is the saviour of snakes. a scheme that never existed before but was met with great response from the consumer. And that very same year banks came up with excellent EMIs for household goods. "Why don't you invest in a great ritual known as Sarpa-Sattra by which you can kill all the snakes in the world? The world will be rid of these venomous snakes once and for all. he was but a pawn in Uttanaka's own agenda. In another case. king of Hastinapur. That year had seen a heat wave never before experienced in India. a CEO was sacked when the sales of a new drug did not reach the predicted meteoric rise." said Uttanaka. everyone is constantly trying to understand what the cause behind a success or failure is. The plan had inflated numbers because the former CEO realised that if the numbers were not inflated in the plan. Janamejaya felt powerful. Uttanaka is the real force and Janamejaya is the instrument.
So Vishnu approached him in the form of a dwarf and asked Mahabali three paces of land. Mahabali gave it. Subjectivity in measurement creates chaos and problems In the Hindu mythic world. preserver of the universe. and went on to become became master of the three worlds those above. Vishnu immediately turned into a giant. Mahabali was impossible to defeat at war. king of the Devas. As a result. displacing even Indra. We would like to believe that we are making the moves of the strategic chess board. and gave it back to the Devas. enough for me to sleep on. the Manavas or humans live on the earth. without a second thought. or Mahabali. Bali. without checking who would measure the paces. Vishnu asks for three paces of land. With one step. With the second. But sometimes. we assume measurements but when the time comes to settle. he claimed the earth. Mahabali was known for his charitable nature. he claimed the sky. The current CEO had actually done a brilliant job considering ground reality but when his numbers were compared to the plan. Unfortunately. An event occurs because of a number of factors . the great king of Asuras. the Devas live in the sky. We demand certainty. He assumed it was the dwarf. even today. Take it. Unless one attributes causality how does one take credit? The appraisal system demands that every event have a cause and every action has an outcome. which incidentally is a Persian visual metaphor for demons introduced by Mughal court painters.would not be introduced in India by the multinational parent. Mahabhali was so great a king that he rose up from the subterranean realm of the Asuras. With the third.external factors that are not in our control as well as a variety of internal factors that may or may not be under our control. but these did not capture the what the Asuras were. English scholars equated Devas with gods of Greek mythology and so the enemy of the Devas. those below and all that lay in between. The story draws attention to the notion of measurements. This created chaos in the cosmos and the sages begged Vishnu. said Mahabali. he shoved Mahabali back to the realm under the ground where all Asuras belong. So a lie that got the drug into India. at least not in the Biblical sense of the term. The only way to defeat him was by cunning. 15. which is why he was much loved and difficult to overthrow. But everyone is under pressure to attribute causality to all events. rather despite us. In the 19thcentury. the Asuras came to be described as the demons . though mercifully they avoid depicting him with horns. and the Asuras live under the ground. A classic example is when one buys a house 1000 square feet means very different . Some European translators used other words like giants and Titans and even old gods to refer to Asuras. he came out as a failure. is described as the demon-king. we are in for a surprise. when in reality it was taken by a giant. in modern comic books. Often when signing contracts. there is nothing demonic about most Asuras. Modern institutional thinking is uncomfortable with events that cannot be explained. to intervene and restore order. This is what happens when one uses Greek or Biblical templates to explain Hindu mythic structures. made the former CEO a hero but it became the cause of the current CEO's downfall. We reject uncertainty. success is not because of us.
animals are always afraid. said Sandeep. except by gangsters. words that are so difficult for the common man to comprehend that in the end. R A A S L I L A CA N B E TH E VI SI O N ST AT E MENT FO R BE TT ER W OR KP L A C E In the beginning. thanks to the larger brain. No one likes being here. XYZ. The one who receives the gift is made to believe that the value is Rs 10.000 while the one who gives the gift knows the cost is Rs 3000. Sandeep was the owner of a firm that distributes mutual funds and insurance. everything seems fair. Since violence is not considered an acceptable code of conduct. wild and untamed. Rajesh did reach the target and went to claim his bonus. on bulk purchase. comes a thought to describe the Kingdom of God. a place that is not a dog eat dog world . from the Bible. In the Bhagavat Puran. super built-up area. are animals that can imagine a place where one does not have to struggle to survive. But we end up submitting to it. But the scene takes place at night. Like Mahabali. would be 30% or less of the MRP. he did feel rather crushed. where in the hermitages of sages. built-up area. But the only way the European translators could measure the enemy of the gods was by calling them demons . there was nature. The margin of XYZ is 3% more than the standard rate. 16. a place where one feels secure. In the markets. One has terms like carpet area. where one is not afraid of a predator. Like animals. executives feel they have to compete in order to survive and thrive. or should we say realty. This is heaven. Everyone yearns for a piece of heaven. He had been paid 3% but not quite the way he assumed it. Krishna plays the flute and the milkmaids dance around him. . heaven is visualised as the Raas Lila. Thus death lurks in every corner. Subjectivity in measurement creates chaos and problems. In the Raas Lila. Another example is when one gets gifts valued at Rs 10. afraid they might not find food and starve to death. the higher up you seem to get in the food chain. if they sold an old slow-moving instrument to reach a particular target. Popular phrases indicate how people perceive the corporate world. Instead he was given a new fast-moving product. The lion shall lay with the lamb. and afraid that they may become food and be killed. It is equated with the jungle. the corporate world feeds on cunning.things to a buyer and a builder. The cost of the gift. The more cunning. Just cross-sell this product to clients who bought ABC and make your money. He expected cash or cheque. The Asuras are enemies of the Devas. In the forest. The beneficiary is happy so long as he does not know the measuring scale of the benefactor. a place without a rat race . This imagery is found in Hindu scriptures too. This is why. He promised new agents a 3% bonus. Humans alone. What is often convenient for a few need not be correct or comprehensible for the rest.000. Rajesh could do nothing but nod his head. one finds the goat safe in the company of tigers. but they are also worshipped: The rise and return of Mahabali is associated with harvest festivals in India such as Onam of Kerala and Diwali in the North. the vast apartment of one s imagination ends up becoming a tiny flat in reality.
Everyone feels they are fully appreciated. our tunes may not be perfect. No one feels exploited. In the Raas Lila. bringing with it darkness and the fear. They do so of their own free will. No one is obliged to be here. But no one is trying. he does not stand in the firing line before the directors who. the moment they feel possessive about Krishna or believe he should love them more than others. It is Arvind who feels underpaid and exploited. Raas Lila can be our vision statement. Raas Lila perhaps represents what people would like the ideal organisation to be like. and that all the work is actually done by the rest of the team. Around Krishna. Through it comes the assurance of security. Neither law nor custom binds them. a thought that is sorely missing in Ikram. but it is the thought that counts. Being human. The first step is recognising that we have the flute and everyone around us is eager for music. Krishna disappears. Krishna can be seen a theoretical construct. . The forest evokes fear. equidistant from Krishna. Richard can attempt to be a Krishna to Ikram. In fact.outside the village. But we can play the flute for others. the menace of the night fades away. There is perfect harmony. They do not feel threatened. Everyone is giving their best. himself included. They don t realise that each one of them is capable of playing the flute. We can attempt to walk in that direction. Richard and even Arvind. No one is jealous or territorial. There is warmth and affection all around. For this to happen. who is neither their brother nor son nor husband. Krishna makes music not for his pleasure but for the upliftment of the milkmaids. the forest re-appears. It is torture. There is perfect harmony. The promise is fulfilled in the middle of the forest. Ikram can attempt to be a Krishna to Arvind. There is no duty or responsibility that binds them around Krishna. Through the sound of the flute Krishna is communicating his affection. yearning for the music and capable of producing the music. The gap between the fantasy of Raas Lila and the reality of the workplace is huge. Others may not play the flute for us. in the forest. The milkmaids are away from the security of the village and family. Every employee feels safe and secure. All three of them imagine themselves to be quivering frightened milkmaids waiting for the music of the flute. He hates his boss and feels his team is useless. Everyone forms a circle. They do not feel under pressure. Arvind is Ikram s subordinate and feels Ikram has a cushy job. He feels powerless. Night evokes fear. are a bunch of mercenaries. there is no jealousy and envy. with no real responsibilities. the boss must be Krishna. we will get there. Ikram hates going to office every day. Every human being is at once milkmaid and Krishna. a goalpost embodying infinity that can inspire us. in his opinion. Eventually. It is an invitation to a world where one can do their best. He feels Ikram has got it easy. Each one feels that Krishna is giving them complete attention. Ikram s boss Richard also feels underpaid and exploited by his bosses. He is the senior vice president but he feels he is underpaid and exploited. and yet they feel safe and secure. They sing and dance around Krishna.
Property gives humans a reason to live and it allows humans to defy mortality. Pots are not natural. He tries to explain to Mr. What the manager and Mr. he has appointed a manager to run the hotel so that he can achieve his lifelong dream of retiring in peace and enjoying his wealth. Arguments are often logical but the cause of the conflict has nothing to do with logic. it validates existence. The pot enables humans to turn natural resources into personal property. Herein is the difference between animal and humans. There are no courts in nature. Only humans introspect about death and wonder then about the point of life. but my pot will outlive me. But when another animal lays claim to its territory and it is unable to fight back. that the purpose of the organisation is to generate wealth we are not simply referring to the human need to survive. Raja do not realise is that the hotel is Mr. The pot holds a special place in human imagination because a pot changes humanity s relationship with nature. Desire to feel significant is the root cause of most conflicts Lakshmi is the goddess of wealth who holds in her hand a pot. there is no court where an animal can go to appeal. The hotel was highly successful. Raja s pot. The manager. This is a classic conflict between the proprietor and the professional. is not doing his job. it is emotional. Property is a human idea. food in a tree and food in a basket. Thus property gives human life a meaning. For the human desire to feel significant is infinite. Raja that he must be allowed to take a call to run the show but Mr. If he . it stops being everyone s water. and not bother with its generation. Raja s fight for his significance.17. Raja keeps interfering. territory and property. Once water moves from a water body into a pot. Raja built a hotel in a small town. water in the river and water in a pot. Humans need property not just to survive. survival of the fittest. Water in a pot has an owner. they are man made. we are referring to the human need for significance. It is not only merely the source of money. This leads to arguments. There is enough wealth around to pull people out of poverty but there is never enough wealth to make people feel significant. And this is the source of most conflicts. It generated a lot of wealth. no law except might is right. The presence of pots indicates the presence of humanity. It now belongs to the person who owns the pot. not a natural phenomenon. humans need property in order to feel significant. When seems like a fight between Mr. Nagarjuna P. Raja s sense of significance. Animals do not create territory for self-actualisation. Raja and the manager over the best way to manage the hotel. Animals have territory that they defend with brute force. All living organisms die. he feels. every time he visits the hotel he finds something wrong. Animals need territory in order to survive to get access to food. Now. is actually Mr. Unfortunately. an artificial construction. The manager is exasperated. When one says. I may die. it is about Mr. Animals do not own nature.
Manohar is a senior partner in a law firm. often without even a good reference. Janaka. from his mother's womb. the rest are the planets. Letting it into the hands of a manager seems logical. he spoke and corrected his father. pot. The desire to feel significant is never a stated goal. that very same wisdom had made my father insecure. and only his. participated in the competition but he lost the debate to a sage called Bandi and was forced to kill himself. he invalidates the manager. he had understood the secrets of Vedic hymns so well that one day. he also brought his father back to life. Janaka commented that Kahoda was lucky to have a son as brilliant as Ashtavakra. the father was annoyed. Raja s image of himself. "While you. To this Ashtavakra said. When Ashtavakra grew up and learnt about the fate of his father. Even before he was born. who nurtures talent under him. father. Thus Ashtavakra not only avenged his father's humiliation. So long as this desire for significance is not acknowledged. As a result his team is full of rather mediocre lawyers who look to him for direction. The condition of the debate was that the loser had to die. Only here they are not fighting for survival. The moment Manohar sees real talent. he had overheard his father converse with his mother on the nature of Vedic truths as expressed in various Vedic hymns. reflecting his glory. Raja and the manager will never end 18. Few mentors can handle a student who is better than them." he said. constantly that it is his. But in interfering with the hotel. The hotel defines Mr. he decided to participate in the same public debate in Janaka's court. over . As a result. And so the two fight as two animals fight over territory. makes him feel he has done something with his life. the mentor. appreciate my wisdom. the fight between Mr. Future fate of organisation depends on brilliance of Ashtavakras Rishi Ashtavakra was called Ashtavakra because his body was deformed and twisted in eight areas." This ancient story draws attention to the envy of the father for his son." Rather than being appreciative of his son. They are fighting for significance. But he nurtures only those who are inferior to him. While animals are clear why they are fighting. Kahoda went to the court of king Janaka to participate in a public debate. Ashtavakra represents that unusually bright student one sometimes gets to coach or mentor. "May this over-smart child of mine be born deformed with eight twists in his body. the coach.remains indifferent to the running of the hotel. Kahoda. It justifies his existence on earth. who thought greatly of his wisdom. Kahoda. or the envy of a teacher for his student. "the same hymn can be interpreted in this way. he feels invalidated. but he needs to remind himself. he feels threatened and kicks them out of his team. It is an unconscious need. humans are not. By the law of averages. He is the sun. He has nurtured many young attorneys under him. He won the competition and Bandi was forced to bring Ashtavakra's father back to life. Kahoda is the boss. He was cursed by his own father." said the father. such brilliant students are few and far between and when they make themselves known they usually face great hostility from those around them and especially the mentor. It takes a lot of self-assurance for a mentor to admit that the student is better than him. and the manager. While he was in his mother's womb. "Perhaps.
a pot overflowing with gold and grain. and Akshaya-patra. Indra is never worshipped. By contrast. in keeping with her nature. He believes one must hire people who are better and bigger than oneself otherwise one will end up with a company of dwarves. he steals their royal and sacred horses and disrupts their ritual. but Vishnu is. He is so secure that he gurgles joyfully like a baby even while floating on a Banyan leaf cradled by the waves of a stormy ocean. The fundamental difference Indra and Vishnu is that Indra chases Lakshmi. Indra is a very insecure god. Once Krishna asked the Pandavas and the Kauravas. Here he has Kamadhenu. Kalaptaru. The Pandavas wanted who Krishna was while the Kauravas wanted what . Manohar is like Kahoda. the goddess of wealth and fortune. Organisations have to constantly ensure that leaders are more like Janakas and less like Kahoda because the future fate of the organisation depends on the brilliance of Ashtavakras 19.all he has to do is wish for what he wants and it appears before him. He wants to provide a 'womb' where such talent can be nurtured. revolve around his shaking throne. In a world of corporations. He knows he is not the best and believes there are better talents out there. to the detriment of Ashtavakra. coaches and mentors are often threatened by team members. All these wonders are at Indra's disposal. there are gods and there is God. threatened by his own son. Fortune-chasers & Fortune-magnets In Hinduism. "What do you want? Me or my army?" The Pandavas said they wanted Krishna while the Kauravas wanted Krishna's army. He has the perfect life. She clings to his feet. And when he sees asuras becoming too powerful. a wish-fulfilling gem. Indra lives in Amravati. a wish-fulfilling tree. he sends nymphs to seduce them. Indra is king of the Devas while Vishnu is Bhagavan. Despite being blessed with such wonders. The gods are called Devas while God is Bhagavan. By contrast. All his stories. a place to go after death by accumulating enough merit during life. The result is an organisation which is full of many more Kahodas than Janakas. for the benefit of his own firm. for the benefit of the industry. Ashtavakra. one has to hear a story. Vishnu does not chase Lakshmi. when a junior can overtake his senior. even those retold in the most tacky mythological television serials. No wonder humans describe Amravati as swarga or paradise. he turns to God and ensures their defeat. When he sees kings perform a yagna. a realm above the skies. a wishfulfilling cow. Vishnu is described as being very secure. Lakshmi chases him. Jacob is like Janaka. he has lost out on the best people who could have made his practice the best in town. Perhaps that is why he is worshipped. The best minds come to his court and thrive. Indra chases fortune. slips away from his hand like water from a clenched wrist. who also has a law practice in the same city believes in attracting talent. and if they leave his firm.the years. He does not have to work for a day . Indra is constantly terrified of losing his exalted position. Chintamani. Jacob. He is threatened by kings and sages and demons. When he finds sages meditating. Perhaps that is why he is God. and she. What is it that makes Vishnu different from Indra? To answer this question. Vishnu is the fortune magnet. By contrast.
students . Every human being has two parts . Bathsheba. Yet words like nobility discomfort Rajsingh. not the outcome of enterprise. the Lakshmi of 75 crores.000 students employable is a noble mission. his brand equity is poor and the market does not worship him. students are sub-standard. 20. For that he has to sincerely look at the training gap . Both targets are measurable.000 students are trained. not the end. He believes that students are just a means.000 employable youths.000 students employable is the same thing as 75 crores. Nathan had tricked the king into judging himself. He decreed that the rich man should die. whisper angrily to potential candidates that they will earn less than what is projected in the advertisements . He feels a good businessman is one who makes money. Vishnu's gaze is on people while Indra's gaze is what people bring to the table. His head of sales head is finding it difficult to meet targets as the buzz in the market is that the education offered by the academy is not value for money. Making 15. the king had had an adulterous affair. all he has to do is pay attention to his value proposition. Making 15. He is unable to find good placements for those who passed out. he will continue to chase the elusive and whimsical Lakshmi but Lakshmi will never chase him. The market says the quality of education is bad.Krishna had. No sooner did he take this decision than Nathan revealed that the rich man in his story was none other than David. His turnover is 50 crores. The balance sheet for him is the goal of enterprise. Rajsingh is a classical Indra. His focus is on the financial goal.what he is and what he has. Not surprisingly. Vishnu focuses on his devotees while Indra focuses on his wealth and threats to his wealth. which means increase in duration of training. Rajsingh's computer education academy trains young people to be hardware technicians. He is more interested in the student's share of wallet rather than the student's employability. Until he admits a flaw in his gaze. his costs will increase and bottom-line will be adversely affected . Why didn t Nathan simply tell the king that his actions were wrong? Would the king . Rajsingh fears that if he puts more focus on quality of education.simple things like the language of instruction and the ratio of theory and practice. The poor neighbour was the Hittite Uriah with whose only wife. David was understandably upset when he heard the complaint. the rich man claimed the one lamb that the poor neighbour dearly loved. like Indra. genuinely make students employable. Rather than taking one from his own flocks to feed a traveller. He focuses on what people have (fees). He expects to make 75 crores next year. He forgets that this translates into 15. if anything it will improve. H O W T O CO MMUN I CAT E T A CT FUL L Y W IT H Y O UR B O SS The Bible tells the tale of the prophet Nathan who sought justice from his king David for a poor man who had been wronged by a rich man. a king with many wives. By using the parable. He does not want to do that. To become Vishnu. but the latter is dehumanised as it is monitised. and not what people are (not employable). This happens when 10. past and present. Sales were good last year but he has a problem. He had made the king realise his own hypocrisy: quick to judge others but not himself. The flow of wealth into his organisation will not be affected.
just to prove he was right and everyone else who thought he was a fool was wrong. No feathers were ruffled. 21. The message had been passed. It is a trait that people who work with leaders must possess. Khilachand. causing a great deal of problems in the smooth running of operations. but that s the way he was. Rathodji told Mr. was a brilliant man with a rags-to-riches story. especially when it shows them in a bad light or has consequences that could affect them adversely. Rathodji knew this and so when the problem was presented to him. Khilachand and Rathodji had a long session gossiping about Mr. Khilachand s archrival. Just before leaving . the prophet was wary of the king s ego and anger. They may get defensive or simply reject the submission. And so he used the Trojan horse method to address the sensitive issue. Mr. Bhairava is a form of Shiva. Khilachand with a recommendation from that cousin. Khilachand did not appreciate being taken for a fool.have heard him? Maybe he would have denied the crime. Khilachand how Mr. or simply made excuses for it. Khilachand commented. Khilachand was very fond of a distant cousin. appointed manager in one of the many oil depots he owned. It was irrational. Mathias. To do so would imply that Mr. Khilachand was a fool to appoint a candidate purely on recommendation without checking credentials. he would do everything in his power to justify it. he was. He knew his boss. Sabha-chaturya had worked its magic. Human beings often become territorial In hindu mythology the god associated with fear is called the Bhairava. This form of . The candidate was a good for nothing. the ascetic. The dignity of all parties was maintained. It is a trait that ministers and courtiers had to possess if they wished to survive in court and get their jobs done. Rathodji mastered the art of sabha-chaturya long ago. Mathias had foolishly selected a candidate on his sister s recommendation and how the workers under the candidate were grumbling and planning to leave that firm and join their firm. He also knew his boss had an ego the size of the mountain. Mr. he pondered long and hard on how to give Mr. Rathodji gave Mr. Mr. which literally translated means tactfulness-in-court . Bhaya means fear. And Mr. he would simply sack the guy who complained and give the candidate a raise and maybe even a promotion. What do you think? Rathodji agreed. Mr. Khilachand the message without upsetting him and making matters worse. The next day. He refused to accept or admit a mistake. One needs sabha-chaturya . they react negatively with rage or denial. In fact if a mistake was pointed out. One needs strategic communication. The next day Mr. Khilachand. But no one dared tell this to Mr. It is a trait that even leaders need to possess if they wish to lead. I feel it is time to get the new candidate to work in the head office. The foundation for this skill lies in the observation that people are uncomfortable with the truth. So when a candidate presented himself before Mr. When confronted with it. Khilachand a file containing the new figures on operational efficiency. The ability to communicate with a king with deference and dexterity is known in Sanskrit as sabha-chaturya . A profitable decision was made and all was well. He did no work. without much consideration . So the work does not get done. In a rage. Despite being a representative of God.
he constantly feared losing it all and clung to it tenaciously. his territory was defined by the clients he had. Yet territory ends up becoming the source of our greatest fears. It was extremely aggravating when he was told to let go of his cabin. This need of validation from the master manifests in extreme loyalty. The use of fear to establish and run an organisation is a popular method. He is aware of his own need for territories. We do our best to retain the meanings that familiar contexts give us. The company did not want to bear the expenses. A successful lawyer. The human mind is very much like a dog. When forced. but in fact. many people believe this is the only way to get people to align to the organisational values and processes. the fear of invalidation and insignificance. We wag our tail when the boss celebrates us. the CEO. He identified all their bones and was now pulling them away. thereby threatening our territorial hold over him. To make them whine and bark into submission before him. his position was as precarious as ever. Everyone except the CEO would be sitting in an open office . He never shared his clients. Satish. Ratnam s boss. Through territory we try to overcome this fear. But that s not easy. for example. The provider of this territory the boss is much adored. The restructuring was his way to shake the territories of the entire team. It is constantly afraid and insecure. It is popularly called the carrot and stick approach . Why is a dog associated with the god of fear? Is it because a barking dog baring his teeth as he protects his master s territory is fearsome ? Or is it something else? A dog is a needy animal. At a primal level. He was understandably upset. We cling to it tenaciously and fight over it tooth and nail. Ratnam started whining and barking. Any shift in context. and he was asked to share his clients with others . He encourages us to overpower it. And there were questions about the BMW. Everyone had to cower before him. he would not let go of his work and he felt most satisfied as he sunk into the plush seats of his BMW. he very clearly wanted to be the alpha male. Any threats to these emotional and intellectual territories unsettle us. his cabin at work overlooking the sea and the BMW he had recently been given. we are afraid. In the new structure. was not even aware of the dog within him. he was not entitled to a cabin. It is how a dog is . He believed he had arrived in life. a pecking order is established so that the alpha male gets the first right to adore the master and eat the food that is placed before them.Shiva is associated with a dog. We do everything in our power to maintain the certainty and familiarity offered by our emotional and intellectual territories. any change in territory. he did not share vital details. growling and barking and biting. Ratnam. We whine when he chides us. since he is the CEO. Dangerous dogs have been systematically declawed. We mark our emotional and intellectual territories and derive meaning from them. This was apparently the modern way to do things. annoys us and we respond like dogs. thereby reinforcing our territorial hold over him. It becomes like a dog s bone. If there are other dogs in the house. In other words. Bhairava draws attention to this dog within us as he rides on it. frightens us. The dog within us is born of fear. In fact. Only. When the organisational restructuring took place. He knows how people derive validation and significance from their jobs and their perks. even the master is territory. He had to be the undisputed top dog. A dog is highly territorial. It constantly seeks his master s attention and validation. He felt powerless. he refused to do so. has an intuitive understanding of the dogs within all humans. He can get extremely upset and angry if he finds his master is paying attention to other people.
The pot of milk in his hand breaks and out pours all the milk into the ground. Carrots.house broken. sticks. churning it for butter and selling it. If a . He is the frontlinse warrior. this method of giving people cabins without jobs or jobs called special projects is a time-tested method that is adopted by many alpha males to get rid of senior people in the system. He is what you want him to be. and you will have a person who will become highly restless and anxious and it is a question of time before he leaves the organisation. and who report to them. As he dreams of the possibilities. The only person whose wife and child were available for sacrifice either voluntarily or under pressure. they ended up accentuating fear. He calls himself a realist and focuses on practical things like doing the task and measuring its effectiveness and efficiency. he often suffers from an inflated self-importance . That s what the world should be doing. he is neither. In modern times. Shekchilli is a dreamer. And by giving them meaning. In fact. there are four characters. are reality. doing whatever pleases you. An organisation needs a mix of dreamers & implementers In Indian folklore. His name Teli suggests that he is an oil presser. When times are bad. Rational business processes and organisational structures refuse to acknowledge this very deep human need for territory and meaning. It is ironical that when organisations were first established. he stumbles and falls on the road. while they did provide livelihood . with no mind or opinion of his own. There is Shekchilli. He dreams of turning the milk into curds. are dreams. Gangu Teli. Over time. He is therefore most valued in the immediate term. there is Raja Bhoj. It feeds on human insecurity. he knows. He has a disdain for dreamers. On his own. He is a reactive member of the team. Since he knows that. the astrolog recommended the sacr fice of a woman and her newborn to appease the gods the mountain. The story goes that when the wall of the king s mountain-fort kept co lapsing. And in time making and selling so much butter that he would not have to work. Give a person a salary but no job description. By giving jobs to people. don t define who he reports to and whom he should report to. Gangu Teli does not dream at all. making some money and using that money to buy more milk and making more butter. they also stir the dog within them. One day he gets a pot of milk from his master. a dreamer as well as implementer. take away his KRA and the KPI. Mitti ka Madhav (also known by some as Gobar ka Ganesh) is neither a dreamer like Shekchilli nor an implementer like Gangu Teli. he insists . defining whom they report to. Gangu Teli uses pressure to get work out of his team. organisations are actually giving meaning to people by placing them within a very structured framework. These four characters most aptly describe the kind of people we have in our organisation. Mitt Ka Madhav (some say Gobar ka Ganesh) and Raja Bhoj. 22. the ideal leader. Just as an oil presser uses force to push oil out of oilseeds. we do not call it fear we call it stress. He likes to implement things. And finally. The buck stops with him as he stands in the market. they were meant to provide livelihood and take away fear. he will be called upon to make the ultimate sacrifice. he says. we will never know was Gangu Teli.
Pipes sold were being returned. Growth in quarter after quarter. Pyne realised that Mr. So he hired a number of executives who thought tactically and could sell. I want people who implement. Their salesmen were not complaining and no one in his team feared losing a job. Every boom is followed by a bust. Pyne realised. When the recession hit. made presentations to him. But then. more sales and good profits. never moved out of air-conditioned offices. he was no Raja Bhoj. Most of them failed. Raut was a Raja Bhoj who had created a team of Shekchillis. to his horror. He had taken pride in being Gangu Teli and now that the fort had collapsed. Why waste time thinking ourselves? Things went well for a long time. in particular. So he created an organisation where it was all about tasks and measurements . The demand for the copper pipes he made was greater than the supply. Mr. more people. that was doing reasonably well. If only. Raut. he had functioned like that. That is the traditional model of a leader in Hindu mythology. All the businesses showed a de-growth suddenly . he told his HR department. 23. that his organisation is full of Gangu-Telis and Mitti ka Madhavs. No dreamers for me. Everyone shrugged their shoulders helplessly and hung their head in shame. belonging to one Mr. How would we survive then? They came with many ideas and I invested a small proportion of my profits to experiment with them. Pyne looked around and realised there was no idea he could copy to get out of the situation. No one wanted copper pipes. Bigger offices. He defends the kingdom and the kingdom empowers . Mr. Mr. the Mahabharata. And this had enabled them to survive the bust. Mr. the right to gamble his kingdom? A king is not the owner of the kingdom. Pyne had had his experience with dreamers.2x2 matrix of dreamers and implementers is created. Raja Bhoj knows when it is time to dream and when it is time to implement. So I created a small team to imagine a situation where there is no demand for copper pipes. then the king is the cowherd. I imagined a time when things would not be so. Together they had dreamt of bust even in boom times. For six years the going was good. Almost everyone. he is its custodian. Pyne called on Mr. he said. Everyone was in the same boat. Then came the recession. The king takes care of the kingdom and the kingdom nourishes him. It was a waste of time. If the kingdom is a cow that gives milk. Not more me. But two ideas that they came up with are proving to be viable in these trying times. it was time for him to make the dreaded sacrifice of all that he dearly loved. He had to pay them a fat salary but there was no output that he could implement or measure. who was kind to share his secret. Lets just copy what the competitor does. Yudhishtira learns the lessons of Rajdharma the hard way When commenting on the great Indian epic. and imagined the market. people often point to the question raised by Draupadi: "Does a man who has gambled himself have the right to gamble his wife?" Very few have asked the question: Does a king have the right to gamble his kingdom? What gives the Pandavas. in general . All this strategy nonsense is good for other companies . Mr. They sat all day. You see when the going was good. And he had to admit that it was his own fault. he said. then Raja Bhoj sits in the top right hand box while Mitti ka Madhav sits on the bottom left hand box. Creativity was not celebrated. There was one small company. Payments were not being made. The salesmen were frustrated. and Yudhishtira. Raut.
He is not a king as in his previous life as Ram (whose story is told in the Ramayana). enable her to multiply and thrive. the Kauravas . A cowherd cannot exist without a cow and a cow isn't safe without a cowherd. all except Yudhishtira . but acts as a kingmaker. With the help of Krishna . which becomes the envy of the world. question his actions and listen to good counsel before acting. During this time there are tales of how each brother gets a lesson is humility and patience. And so. Krishna offers them no reprieve when they have to suffer twelve years of exile in the forest living in abject poverty followed by a year of humiliation when the former kings live in hiding as servants in another king's palace. am alive. the Pandavas transform Khandavaprastha into a great city called Indraprastha . there is a great debate on who should be king. visualised in scriptures as the supreme divine cowherd. get the prosperous city of Hastinapur. they gamble the kingdom away. the Pandavas even become kings. the son of his first wife. It is almost as if. and in the process create more cowherds. answers the questions. the impatient Pandavas drink nevertheless and die. he exists for the weakest in his kingdom. his kingdom is no different from the jungle where might is right. It's a symbiotic relationship. Krishna. He is suddenly more patient and prudent. he exists to help the helpless. The Pandavas get the underdeveloped half called Khandavaprastha . Let one of the second wife Madri's son live too." Here again we see a transformation. The heron then tells Yudhishtira that only one of his brothers will be brought back from the dead. and in his absence. In one episode. I.him. With the help of Krishna. He is asked to choose. He knows that it is not just about skill alone that makes a leader (turning the . This displays a shift in character. Kunti. Should kingship be determined by bloodline or meritocracy? After much debate and discussion and violence . "Why a weak step-brother . Krishna leaves." asks the heron. This is the essence of a king's role: to protect the cow. This is true Raj-dharma . Otherwise. Here he plays a lowly role of a cowherd and charioteer. that it is not about his greatness and grandeur that the crown is placed on his head. "My father had two wives. But then. In the Mahabaharata. help it produce more calves. which even involves an assassination attempt against the Pandavas. while they have the capacity to be king. the brothers reach a lake where a heron warns against drinking water until they answer his question.growth for the cow and growth for the cowherd. while their cousins. he is no different from an alpha male. Thus the unwanted step-brother . who mattered least in the gambling hall matters most in the forest. it is decided to divide the lands. The man who without thinking gambled away his kingdom. and is then allowed to drink. He exists for others. they lack the attitude of kingship. Yudhishtira has learnt the lessons of Raj-dharma . Yudhishtira pauses. is now ready to pause and think. "when you might as well save a strong brother like Bhima or a skilled one like Arjuna ?" To this Yudhishtira says. thus acts as a coach in the Mahabharata." he says. "Save Nakula. Nakula was the first of the five brothers to be gambled away in the game of dice. Otherwise.
24. It is about attitude. one has to be dragged through misery .wilderness into a rich kingdom ).13 years of forest exile. . sometimes. And to shift the attitude of the leader.