Siebel EIM Tutorial by SiebelGuide.com EIM stands for Enterprise Integration Manager.

To explain EIM in one line: it is a process that helps in importing data from other databases into Siebel database in a manner Siebel requires. Below is the pictorial representation of Siebel EIM process. Data is first read from the legacy database tables and processed in a way suitable for Siebel. This processed data is inserted into Siebel EIM Tables appropriately and from there an EIM process is run to insert/update the Siebel base tables.

Siebel expects data in a certain way so that it makes sense to the application. 99% of the times the data available in the Legacy application is not suitable for direct insert/update into the EIM tables. For example reference Id, user keys, business logic etc. So we process them using appropriate technique like PL/SQL procedure and insert into the EIM tables. Look at the Example section to get an idea about the PL/SQL procedure and how it is loaded on EIM tables. Now the question that might strike you is why we need EIM process to import data and why not directly insert data into Siebel base tables. Following are the reasons.  Siebel Database is complex and EIM reduces the error and guarantees data integrity  All base tables have a primary key column called ROW_ID and the value under this column should be a unique Siebel generated value and shouldn’t be tampered to help referential integrity.  EIM resolves user keys which keeps referential integrity intact.  Avoids Duplicates.  It validates data  Inserting or modifying data directly into the base tables violates Siebel license terms.

So as the process. To answer all those concerns Siebel has provided EIM. User Keys and also issues related with data integrity. SQL. The source of data can be dat files ( CSV files for SQL Loader). complicated and difficult subject. . Composite Keys. you can import-export data to and from EIM tables and we can perform following operations on the data that resides in EIM tables a) Insert b) Update c) Merge d) Delete Once the data is manipulation and scrubbing is complete we can import that data in base tables and Siebel EIM component takes care of things like Foreign Key. But how do you import that terabytes of data probably existing in CSV or a DAT file. To be successful in EIM. we need to push data to these interface tables using third party tool like SQL Loader. But when I really started working. I found it as much fascinating and challenging as I wished to work upon. During migration lot of things can happen which can lead to data integrity issues. They would like to retain that in their new improved Siebel CRM system. It is really a challenging job but only when you are ready to exhibit your dedication and hard work.Why EIM: Siebel has very unique and complicated Database structure which already has relationship defined between n number of tables hence it is not recommended to insert. it appeared to be a very dull.When I heard about EIM. Loading of data in EIM tables. EIM stands for Enterprise Integration Manager. delete or update data stored in what is known as Base Tables in Siebel.For most of base tables in Siebel an EIM table is also in existence which allows you to play with data and perform thing that you normally wouldn’t want to perform on base tables.EIM process could be tedious but it is robust and can handle loading millions of records with guaranteed performance. one must be aware of basic understanding of RDBMS. Main Responsibilities of person responsible for EIM are: • • • • Identifying and creating mapping between EIM and Base Tables. Not everybody today uses Siebel but when they decide to use Siebel they just cannot leave data in their legacy system as such. cursors. It is a SIEBEL Component which is used for Data Migration from legacy as well as other Siebel systems. DTS etc and then migrate data to Siebel base tables using EIM component. This is where EIM comes into picture. Let us get into more details about the Siebel EIM process. Running EIM batch job. Cleansing of data to be imported. So. etc and should have interest in database and also should have an adaptive learning approach.

All SQL operations such as update insert delete etc can be performed on EIM tables. EIM is a Siebel provided utility for performing bulk import export merge and delete of data. Siebel does not support direct loading of data into base tables. Determine the type of mappings. Though updates can also be performed through the import function of EIM. If the base table into which you need to import the data is newly created one first you have to do an interface table mapping using wizard available in the Siebel tools. Attribute Explicit primary or foreign key mapping. 1.Complete Process EIM is a server component in Siebel EAI Server Component Group. . Invoking the EIM server process with the correct ifb file. Prepare a mapping sheet as to which columns of Base table you need to populate and which corresponding columns in EIM tables map to those base tables. 2. 4. 1. Loading the EIM tables. The whole process in EIM can be practically summarized two steps. (This step is optional) 3. 2. Determine the parent or child tables you need to populate and its corresponding EIM tables. The EIM process in detail involves the following steps.

(Its a separate session in itself. Execute the EIM Server process from a batch file or shell script or through UI. Populate the child table first incase of any foreign key mapping. . a. 6. Populate the EIM columns corresponding to the BC level and other level required columns d. 9. Check the IF_ROW_STAT column of the EIM Table for any errors.pdf) 7. It would take a lot of time to explain. Populate the EIM table required columns. Load the EIM table . Please Refer to bookshelf EIM ADM. e. Code the IFB file with proper process parameters. Populate the EIM columns corresponding to the base table the user key columns b. Populate the EIM columns corresponding to the base table required columns c.5. 8. If no errors then check if the data you are trying to import is there in the UI.

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