DHL LOGISTICS STRATEGIES

PRESENTED BY,
CHETAN SAHGAL (10DR013),
AVTAR KRISHNA (10DR014),
SUBROTO BEJ (10DR015).

DHL | September 2008 Page

So what is Logistics?
The Art or Science of getting:-
• The right thing and the right person
• In the right quantity
• In the right place
• At the right time
• At the right quality
• Every time
• At the optimal cost
• Doing least harm to the world

DHL | September 2008 Page

 PROFILE

Founded 1969

Headquarters Bonn , Germany

Key people Frank Appel (CEO, Chairman)

Adrian Dalsey (co-founder)
Larry Hillblom (co-founder)
Robert Lynn (co-founder)

Products DHL Express Worldwide

DHL Express 9:00
DHL Express 12:00

Owner(s) Deutsche Post DHL

Employees 500,000 (2009)

DHL | September 2008 Page
DHL Overview
DHL’s parent company Deutsche Post World Net is the world’s leading logistics
group. With revenues of more than €63 billion and 500,000 employees in more
than 220 countries and territories it is one of the biggest employers worldwide.

 Largest Courier and Express provider in Europe,  8 million customers

Asia Pacific and Middle East /Africa  36 Hubs and 4,700 bases
 350 aircraft, 72,000 vehicles
 Top 3 worldwide

 World’s No.1 in Warehousing, Distribution &  59 countries and territories

Contract Logistics  2,500 logistics centers, warehouses,
terminals
 23million m2 storage capacity

 World’s No.1 in Air and Ocean Freight  150 countries and territories
 813 terminals & warehouses

 Europe’s No. 2 in Road Freight  30 countries and territories

 160 terminals
 2million full truck load movements

 Cross-border solutions for business

 Largest worldwide network for Mail Distribution mail, publication distribution, direct
marketing and merchandise

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 DHL LOGISTIC KEY STRATEGIES

Intensify customer focus

Deliver consistent service excellence
Extend supply chain capabilities
Relentlessly improve efficiency
Finalise integration
Actively lead social responsibility Attract, develop and retain talent
globally

DHL | September 2008 Page

 Trends
..with significant impact on supply chain
International Supply After Market
Chain Management Management

“The Wider Supply Chain”

(21st Century focus)

Global Customers/
Local Customers/
Supply / Producers Consumers
Suppliers Retailers
Sourcing After Market
“The Immediate Supply Chain”
(1980/90s focus)

Reverse
Flow
Logistics

Ever increasing Security & Risk Being serious about Disruptive Technology
Transport Costs Management the Environment Waves
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DHL SERVICES

SAME DAY,TIME DEFINITE,DAY Europe-wide Transport,

DEFINITE Specialties

Same Day Flexible and customized road

StartDayExpress transportation
MidDayExpress Rail Logistics
WorldwideDocumentExpress Customs Brokerage
WordwideParcelExpress Specialties
Import ExpressEuropean
CommunityExpress
Europack
Europlus

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Continued……

Customized Logistics and Industry Air Freight and Ocean Freight

Solutions Services

Supply Chain Management Air Freight

Warehousing Ocean Freight
Distribution Industrial Projects
Value Added Services Customer Program Management
Logistics Outsourcing (CPM)
Lead Logistics Provider

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DHL Shareholders

1% 76%

Two Investment Trusts = remaining 23%

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 Global Combined Coverage and Scale of DHL
Logistics
 No. 1 in Europe, US and Asia

 No. 1 in Air and ocean freight

 No. 1 in Contract logistics

 No. 2 in European road freight

 Facilities in nearly 3,500 locations and 150countries

 Over 500,000 employees

DHL | September 2008 Page

 CONCLUSION
one of the biggest logistics in the world

 Liberalise market
 They work as a third party logistics

 Dhl offers customers comprehensive logistics

solution through their three business units

DHL | September 2008 Page

 Thank You!

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