Employee Engagement

OBJECTIVE/AIM Define and measure the factors important for employee engagement BACKGROUND “In order to increase employee retention, the organization should know how to engage their employees” Employee engagement is the level of commitment and involvement an employee has towards their organization and its values. An engaged employee is aware of business context, and works with colleagues to improve performance within the job for the benefit of the organization. The organization must work to develop and nurture engagement, which requires a two-way relationship between employer and employee. Thus Employee engagement is a barometer that determines the association of a person with the organization. Globalization has made geographical borders, time and distance irrelevant. Technological advancement in communications and transportation will further fuel this trend in the future. Employee engagement activities have to be taken up in right earnest to ensure that the best talent is retained and fresh talent is attracted to the organization. Three basic aspects of employee engagement are:• The employees and their own unique psychological make-up and experience • The employers and their ability to create the conditions that promote employee engagement • Interaction between employees at all levels.

METHODOLOGY 1) List down Factors leading to employee engagement 2) Measure employee engagement Step I: Listen Step II: Measure current level of employee engagement –through Questionnaires-Establishing matrix-evaluate matrix and validate through interpretation of matrix.

which lead to disengaged employees Step IV: Taking action to improve employee engagement by acting upon the problem areas 3) Apply the 10 C’s of employee engagement LIMITATIONS • • In order to deciding on the factors that will increase engagement and job satisfaction is difficult Employees might not give right answers DELIVERABLES The matrix will help the company by: • Increase in performance and motivation • Improve customer service level and satisfaction • Increase employee trust in the organisation • Create a sense of loyalty in a competitive environment. provides a high energy working environment .“This is how an employee can know what is expected of him at work” Step III: Identify the problem areas to see which are the exact areas.

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