Statement from Cecile Richards, President, Planned Parenthood Federation of America “For nearly 95 years, Planned Parenthood Federation

of America has provided women with high-quality health care and preventive services. As the leading provider of reproductive health care in this country, Planned Parenthood is committed to delivering care with expertise, professionalism, privacy, and respect. “Last week we learned that a manager at a Planned Parenthood health center failed to conduct herself according to our high standards, and her employment was terminated that very day. As President of Planned Parenthood, I apologize for this employee’s behavior to all of you who share our very high expectations for Planned Parenthood. “Our health center staff upholds the highest professional standards and takes the safety of minors very seriously. Given our zero tolerance for any exceptions, we are requiring that all of our health center staff who have contact with patients be re-trained, by April 1, 2011, in both understanding and implementing our policies and procedures for responding to situations that indicate that the welfare of a minor is endangered. We have reiterated to our staff our zero tolerance policy for any failure to follow these procedures. “The three million patients we see each year are our top concern. The more than 11,000 members of the staff at over 800 health centers across the country are dedicated to providing health care that meets the very highest medical and ethical standards. That is why one in five women has come to Planned Parenthood for health services at some point in her lifetime. For our current and past patients and all others who might seek our care, we continue to commit ourselves to delivering the highest quality care to each of our patients. “To further our commitment to our patients, we will continue to work to expand access to health care and coverage for women, and oppose efforts, such as those currently before Congress, that would eliminate vital health care services that women and families need. “We have proudly served American women for the past 95 years, and we will do so for the coming century.”

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