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project on work environment in Hero Honda

project on work environment in Hero Honda

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SUMMER TRAINING PROJECT REPORT

ON

“To Study the Effectiveness of Employee Involvement & Work Environment in Hero Honda” AT HERO HONDA MOTORS LTD.

Submitted By: Mona Bansal Ansal Institute of Technology Enrollment No.:07-AIT-MBA-80

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CONTENTS
Chapter I – The Company 1.1 Company Profile Chapter II – The Project 2.1 Purpose & Scope of study 2.2 Methodology Chapter III – Collection & Analysis of Data 3.1 Data Collection 3.2 Data Analysis Chapter IV – Findings & Recommendations 4.1 Calculations & Observations 4.2 Conclusion 4.3 Constraints / Limitations 4.4 Recommendations 4.5 Suggestions Chapter V – Annexure Chapter VI - Bibliography

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PREFACE
This study is undertaken as a requirement for the award of two years full time degree in “Masters of Business Administration” from Ansal Institute of Technology (AIT), Gurgaon (Haryana) The study was carried out under the guidance of Human Resource Department, HERO HONDA Gurgaon. The purpose of this study is to know about the ‘various employee involvement activities and Work environment facilities and their impact on employee’s performance, motivation and satisfaction level at HERO HONDA, Gurgaon.

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It may take just formality to deference and hallucinate net of heightened words, to express Gratitude in favour of a teacher, or an institute but the fact is somewhat different that the feelings of an obliged heart cannot be put on papers. Always there remains a lot to say but want of words too. I would like to thank my college for providing this opportunity to prepare this valuable project. I take this opportunity to express my sincere gratitude to Mr. Smarajit Banerjee (D.G.M, HRD), Mrs Divya Jain (Assistant Manager, HRD), Ms Gunjeet Kaur (Senior Officer, HRD) my mentors who took great pains in going through the each step of my project and made valuable comments and suggestions, which has helped me to prepare this project on time. I also express my gratitude to the honourable Head of my department Prof. M. S. Mamik and Mr. R.K. Yadav (Placement coordinator).

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Formulation of Objective: • How company engages employees in the work through employee involvement. Hypothesis: Null Hypothesis: Work environment of the plant & Employee’s Involvement in the various activities affect the employees to increase their efficiency. 4.EXECUTIVE SUMMARY 1. questionnaire-205 employees • Sample Unit: Hero Honda  Scaling Technique: Likert Scale  5 . Literature Study: • Organizations: Most of the companies doing research or fieldwork on employee involvement/engagement. from the work environment of the company employees are happy or not. Research Methodology: Need for the study: To know employee are involving or participating in the organization’s activities. 3. • Present level of work environment in plant.  Research Design: Exploratory Research  Sample Design • Universe: Employee’s (Finite) • Population: Gurgaon • Sample Size: Grid-51 employees. 5. from which it increase their efficiency & motivation power. Define Research problem: effectiveness of Employee Involvement activities & Work Environment facilities 2. • Journals: Employee Involvement & Work Environment related topics be published in journals. Alternative Hypothesis: There is no affect on the employees & it does not increase their efficiency.

Pie-chart 10.used perceptual map • For questionnaire – Column.6.) 7. or in other words one variable is dependent and other one is independent. • Engine Assembly: 26 • Frame Assemble: 40 • Maintenance Department: 20 • Production & Engineering Department: 10 • Aluminum Phase: 25 • Paint Shop: 15 • Weld Shop: 15 • Steel Phase: 15 • Press Shop: 5 • Gear Phase: 16 • Heat treatment: 5 • Tools & Equipment: 6 • Safety & Environment: 3 • Final Inspection: 4 9. Sampling Design: Stratified Sampling (The population is stratified into a number non overlapping subpopulation or strata. Execution of the project: 20% of the permanent employees were taken in various department i. 6 . Collection of data:  Primary data: Through Survey • Personal interview (Help Desk) • Questionnaire  Secondary data: • Internet • Journals 8. Analysis of data: • Coding the entire data in Excel Sheet • For Grid .e. Hypothesis Testing: For testing the hypothesis correlation is used for Questionnaire – II. In which it correlate one factor with other factor. SPSS: One-Way ANOVA (Line).

Hero Honda is a joint venture that began in 1984 between the Hero Group of India and Honda of Japan. 7 . India. when it produced 1.3 million motorbikes in a single year.4 million units per year. Two of these are based at Dharuhera and Gurgaon in Haryana and the third state of the art manufacturing facility was inaugurated at Haridwar. is the world's largest manufacturer of motorcycles. Hero Honda currently rolls out from its three globally benchmarked manufacturing facilities. Uttrakhand in April 2008.These plants together are capable of producing out 4. based in Delhi. It has been the world's biggest manufacturer of 2-wheeled motorized vehicles since 2001. Hero Honda’s Splendor is the world’s largest selling motorcycle.Chapter I – The Company INTRODUCTION Hero Honda Motors Limited.

1 COMPANY PROFILE “Hero” is the brand name used by the Munjal brothers in the year 1956 with the flagship company Hero Cycles. A legendary 'Fill it . The company introduced new generation motorcycles that set industry benchmarks for fuel thrift and low emission. Ireland and Sweden put together. Over 19 million Hero Honda two wheelers tread Indian roads today. Japan has not only created the world's single largest two wheeler company but also one of the most successful joint ventures worldwide. Hero Honda became the first company in India to prove that it was possible to drive a vehicle without polluting the roads. every second motorcycle sold in the country is a Hero Honda. 8 . Hero Honda has consistently grown at double digits since inception. and today. During the 80s. Every 30 seconds.Forget it' campaign captured the imagination of commuters across India.1.Shut it .Splendor. India's Hero Group and Japan’s Honda Motor Company merged in 19th Jan 1984. someone in India buys Hero Honda's top -selling motorcycle . These are almost as many as the number of people in Finland. and Hero Honda sold millions of bikes purely on the commitment of increased mileage. the company sold half a million two wheelers in a single month-a feat unparalleled in global automotive history. This festive season.

Achieve excellence through teamwork. In a scenario where the customer had a few choices. Behind the success of Hero Honda. to meet their customer’s expectations. In the new millennium. Provide highest level of customer satisfaction. Create enduring relations with stakeholders. they stand committed to innovation. MANDATE • • • • • Be a world-class manufacturer. and to exceed them. comfortable and environment friendly. is the saga of teamwork. One that would enhance their efficiency at work. to achieving breakthroughs… to moving forward in the new century.VISION Hero Honda had a dream of making motorcycles that would touch and transform the lives of their customers by giving them a mode of transport that was fuel-efficient. to change. their vision was to offer the highest quality at a reasonable price. while retaining the values that have been like a beacon in this journey thus far. 9 . enable them to share moments of joy with their families and add up to a better quality of life. Be a market leader.

98. Managing Director. Brijmohan Lall Munjal.Company Details Hero Honda Motors Ltd. 1984 in Gurgaon. Chairman Mr. Founder Key people Mr. Brijmohan Lall Munjal. India Mr. Joint Managing Director Mr. CEO Automotive Motorcycles. 999. Haryana.com Industry Products Revenue Website 10 . Type Founded Headquarters Public company January 19. Scooters Rs. Toshiaki Nakagawa. India New Delhi. Pawan Munjal.60 million www.herohonda.

Hero Honda receives the Economic Times .KEY MILESTONES Milestones 1984 1985 1991 • • • • Hero Honda Motors Limited established in joint venture with Honda Motors of Japan.Harvard Business School Association Award against 2 200 contenders. Mr. 2004 • Awards & Accolades 2006 • Hero Honda Achiever won NDTV Profit Car India & Bike India Awards 2006 for the Motorcycle of the Year and Bike up to 150 cc of the year.07 motorcycles and a market share of 48%. Brijmohan Lall Munjal was presented with the "Padma Bhushan. Hero Honda Glamour won NDTV Profit Car India & Bike India Awards 2006 for up to 125 cc of the Year. 1991 Hero Honda receives National Productivity Council's Award. Hero Honda continues as the World's largest manufacturer of twowheelers with an annual sales volume of 2. 1985 Arrival of the 100 cc Hero Honda Motorcycle. Hero Honda's chairman." a prestigious award from the Indian • 2005 • 11 . to manufacture motorcycles.

government. Hero Honda Motors was ranked 3rd in Asia's leading companies award by Far Eastern Economic Review.Asia's Leading Companies Award (4th Rank amongst the top 10 Indian companies). Winner of 3 Leave Award for showing Corporate Environment Responsibility in the Automobile Sector by Center for Science & Environment. Bike Maker of the Year by Overdrive Magazine • 2003 • • • 2002 • • • • • • 2001 • • • • GROWTH 12 .Asia's Leading Companies Award (9th Rank amongst the top 10 Indian Companies). Bike Maker of the Year by Overdrive Magazine. Entrepreneur of the Year Award by Ernst & Young. Giants International Award to the Chairman in the field of Business & Industry. Company of the Year of ET Awards for Corporate Excellence. Entrepreneur of Year Award by Business Standard. Most Respected Company in Automobile Sector by Business World (January 27. 2004 • Hero Honda awarded as the best governed company in the private sector from the Institute of Company Secretaries. Winner of the Review 200 .Asia's Leading Companies Award (3rd Rank amongst the top 10 Indian companies) Bike Maker of the Year by Overdrive Magazine. 2003 issue). Winner of the Review 200 . Winner of the Review 200 . Business Leadership Award by Madras Management Association.

By 2002 Hero Group had sold 86 million bicycles producing 16000 bicycles a day. It is currently the largest producer of Two Wheelers in the world. Today Hero Honda has an assembly line of nine different models of motorcycles available.Hero Honda experienced great growth throughout its early days. Hero Honda Motors Limited was established in joint venture with Honda Motors of Japan in 1984. with its model PLEASURE mainly aimed at girls. It holds the record for most popular bike in the world by sales for its Splendor model. HERO HONDA .POPULAR BIKES 100 CC BIKES 13 . Recently it has also entered in scooter manufacturing. HUNK is the latest offering from the HHML stable. The Munjal family started a modest business of bicycle components. to manufacture motorcycles. It sold 3 million bikes in the year 2005-2006.

CD 100 (100 CC) CD SS (100 CC) CD-DAWN (100 CC) CD DELUXE (100 CC) SPLENDOR+ (100 CC) SUPER SPLDR (100 CC) PASSION PLUS (100 CC) 100 CC SCOOTERS PLEASURE (100 CC) 125 CC BIKE SPLENDOR NXG (125 CC) 150 CC BIKES 14 .

GLAMOUR (150 CC) GLAMOUR FI (150 CC) ACHIEVER (150 CC) CBZ-XTREME (150 CC) HUNK (150 CC) 223 CC BIKE KARIZMA (223 CC) 15 .

FI 150CC 150CC Capacity 150 CC 100 CC 100 CC 100 CC 100CC 100CC Production Ratio(Q1/2007) 0.HERO HONDA MOTORCYCLES/SCOOTERS Model Hero Honda Achiever Hero Honda CD Dawn Hero Honda CD Deluxe Hero Honda CD 100 Hero Honda CD 100 SS Hero Honda Pleasure Hero Honda Glamour • • Glamour Glamour .35% 23% 2% 8% Hero Honda Karizma Hero Honda Passion Plus Hero Honda Splendor • • • Splendor + Super Splendor Splendor NXG 223 CC 100 CC 1% 17% 100CC 125 CC 44% Hero Honda CBZ X-TREME 150CC 5% KEY POLICIES 16 .

" A famous quote from Worthy Chairman Mr. Hero Honda has been strongly committed not only to environmental conservation programmers but also expresses the increasingly inseparable balance between the economic concerns and the environmental and social issues faced by a business.Hero Honda is committed to safety and health of its employees and other persons who may be affected by its operations. SRO (Secondary Research Objective) • To study the various employee involvement activities in the organization. Hero Honda takes a stand as a socially responsible enterprise respectful of its environment and respectful of the important issues. • Quality Policy.At Hero Honda. but also to help them every step of the way in making their world a better place to live in.Excellence in quality is the core value of Hero Honda's philosophy. "We must do something for the community from whose land we generate our wealth. their goal is not only to sell people a bike. Besides its will to provide a highquality service to all of its customers. 17 . Some are -: Environment Policy. A business must not grow at the expense of mankind and man's future but rather must serve mankind.Committed to demonstrate excellence in environmental performance on a continual basis. There are basic policies which are used by HERO HONDA. Brijmohan Lall Munjal. • PRO (Primary Research Objective) To study and analyze the effectiveness of Employee Involvement and Work Environment. • Safety Policy.

• To map the perception of employees towards various Employee Involvement activities • To find the impact of Employee Involvement activities in the organization. • To analyze the Work Environment facilities for the employees. Chapter II – The Project 2. • A variety of management practice centered on empowerment & trust that are designed to increase employee commitment to organizational objectives and performance improvement.1 Purpose & Scope of Study To know whether employees are involving or participating in the organization activities. It is often used interchangeably with employee participation. their work environment (physical) & from them they are getting any benefit or not. he creates a congenial atmosphere where organizational and individual goals can be achieved more effectively. • To study the various work environment facilities of the organization. Secondary Research EMPLOYEE INVOLVEMENT Employee involvement is making employees to work with not only with their minds and bodies but also with ‘HEARTS’. When somebody puts heart and soul into work. but 18 . What is Employee Involvement? • Employee involvement is creating an environment in which people have a decision and actions that affect their jobs.

work teams.employee involvement practices tend to take place at individual or workgroup level. corrective action processes. fun & social activities. For employee involvement it is necessary that employee must have-: o o o o o o o Commitment Satisfaction “Say. compensation. and periodic discussions with the supervisor. family-friendliness. continuous improvement meetings. communication. commitment. 19 . work –life balance. health & safety. manufacturing cells. job satisfaction. Kaizen (continuous improvement) events. performance management. equal opportunity & fair treatment. immediate management. Stay. benefits. • Processes or programs designed to fully integrate employees into our organization in a positive way so they feel part of the team. cooperation. Key Drivers of Involvement It encompasses training development & career. leadership. work environment. Strive” Creativity Idea generation Participation in planning Decision-making & continuous improvement activities Note: How to involve employees in decision making process and continuous improvement activities: We can use such methods as suggestion systems. rather at higher decision making levels.

slogan. autonomous working groups. Employee Involvement in Hero Honda Hero Honda involves their employee by doing various activities in the company. involvement groups and task forces. Reaching out to Families. These are:       Suggestion Schemes Cross Functional Teams External Competition: Participation in international & national competition Participation in various internal competitions like debate. They engaged employees in their work by some attributes. speech. Indirect forms of participation include works councils. Plant Library – Adhayan PROCESS OF EMPLOYEE INVOLVEMENT 20 . job enrichment. from which employee feel as part of the team. Employee Involvement is the key to success. quality circles. quality of working life programmes and attitude surveys. Common forms of direct employee involvement include team briefings. poem. whereas indirect or representative participation is where some notion of a representative structure is involved. job design. suggestion schemes.Forms of employee involvement • Direct • Indirect Direct forms of involvement are where employees are in some way directly involved in their immediate place of work. board representation.

Work Environment The purpose of work environment is to establish and maintain physical working conditions and to provide resources that allow individuals workgroups to perform their efficiently and without unnecessary distractions. 21 .

particularly in our products and services which will meet and exceeded customer’s growing aspirations through:  Innovation in products processes and services. They believe that the safe work practices lead to better business performance. suppliers and contractors. Improvements to the effectiveness of the work environment are identified and prioritized.Establishing an effective work environment begins with identifying the physical environment and resources needed to perform committed work. Distractions in the work environment are identified and minimized.  Ensuring compliance with all applicable legislative requirements. We are committed at all levels to achieve high quality in whatever we do.  Teamwork & responsibility. Environmental conditions that would degrade or endanger the health or safety of the workforce are eliminated.  Promoting safety & health awareness amongst employees.  Continuous improvements in safety performance through precautions besides participations & training of employees. Quality Policy Excellence in quality in the core value of Hero Honda’s philosophy. An appropriate physical environment and personal workspace are provided for individuals and work groups to perform their assigned responsibilities. motivated work force and higher productivity. Safety Policy of Hero Honda Hero Honda is committed to safety and health of its employees and other persons who may be affected by its operations.  Empowering employees to ensure safety in their respective work places. They create a safety culture in the organization by:  Integrate safety and health matters in all our activities.  Continuous improvements in our total quality management system. Within reasonable boundaries. high priority improvements are implemented. Environment Policy 22 .

dealers & vendors. electrical energy paints& chemicals.2 Methodology Research Methodology 23 .  Continue product innovations to improve environmental compatibility. while promoting their environment in ensuring sound environmental management.  Enhance environmental awareness of our employees.They are committed to demonstrate excellence in their environmental performance as continual bases as an intrinsic element of our corporate philosophy. 2.  Integrate environmental attributes & cleaner production in all our business processes & practices with specific consideration to substitute of hazardous chemicals where viable & strengthen the greening of supply chain. water.  Comply with all applicable environmental legislation & also controlling our environmental discharges through the principals of “ALARA” ( as low as reasonably achievable)  Institutionalize resource conservation in particular in the areas of oil.

The Rating used in Likert Scale is as 1 – Strongly Disagree 2 – Disagree 3 – Neither agree nor disagree 4 – Agree 5 – Strongly Agree SAMPLING METHOD--.Likert Scale Likert Scale: A measure of attitudes designed to allow respondents to indicate how strongly they agree or disagree with carefully constructed statements that range from very positive to very negative toward an attitudinal object.Stratified Random Sampling In stratified sampling. Sr. Asstt-II.) 24 .Exploratory Research Exploratory Research: Exploratory Research is conducted into an issue or problem where there are few or no earlier studies to refer to.. Different strata were formed on the basis of department wise in which different grades were taken in the organization. Asstt. The focus is on gaining insights & familiarity for later investigation. Scaling Method---. It is used principally to gain a deeper understanding of something.Research Design -----. simple random sub samples are drawn from within different strata that are more or less equal on some characteristic. LC – LK C2 – C4 Operator Support Staff (Asstt.

Sr. AGM From the different strata mentioned above.wise analysis. analysis was done. Manager. Officer/Sr.E1 – E2 E3 – E5 M1 – M2 M3 & Above Junior Staff (Supervisor. Method of data Collection • Primary Research (open ended) questionnaire. • Secondary Research (internet. one to one interaction with employees’. Officer/Asstt. Manager. & processes. Engg. Sr. reading material from HHG) understand the topic.. journals. help desk..Engg) Asstt. books. Grade . Department . Officer/Engg. Deputy Manager Manager. Junior Officer) Officers (Asstt. and overall analysis. HHG culture. Questionnaire – I: Grid (51 Employees) 25 .wise analysis.

dept strength % 111 204 65 40 143 88 88 82 22 87 33 5 21 23 1012 6% 4% 5% 13% 5% 3% 3% 4% 9% 3% 6% 20% 10% 9% Engine Assembly: Frame Assembly Maintenance Deptt: Production & Engineering Deptt: Aluminum Phase: Paint Shop: Weld Shop: Steel Phase: Press Shop: Gear Phase: Tools & Equipment: Safety & Environment: Final Inspection: Heat Treatment Total sampling division (n=51) 2% 4% 4% 13% 4% 6% 4% 15% 6% 6% 6% 14% 10% 6% Engine Assembly: Maintenance Deptt: Aluminum Phase: Weld Shop: Press Shop: Tools & Equipment: Final Inspection: Frame Assembly Production & Engineering Deptt: Paint Shop: Steel Phase: Gear Phase: Safety & Environment: Heat Treatment Questionnaire – II: 205 Employees 26 .Departments From strength 7 8 3 5 7 3 3 3 2 3 2 1 2 2 51 Aprox.

Departments Engine Assembly: Frame Assembly Maintenance Deptt: Production & Engineering Deptt: Aluminum Phase: Paint Shop: Weld Shop: Steel Phase: Press Shop: Gear Phase: Tools & Equipment: Safety & Environment: Final Inspection: Heat Treatment Appropriate 20% from department the strength & % strength 26 40 20 10 25 15 15 15 5 16 6 3 4 5 205 111 204 65 40 143 88 88 82 22 87 33 5 21 23 1012 23% 20% 31% 25% 17% 17% 17% 18% 23% 18% 18% 60% 19% 22% sampling division(n=205) 3% 1% 2% 2% 13% 8% 2% 7% 21% 7% 7% 12% 5% 10% Engine Assembly: Maintenance Deptt: Aluminum Phase: Weld Shop: Press Shop: Tools & Equipment: Final Inspection: Frame Assembly Production & Engineering Deptt: Paint Shop: Steel Phase: Gear Phase: Safety & Environment: Heat Treatment Primary Research 27 .

It is an attribute-based approach of mapping perception.It is a study which describes each characteristics of a particular individual or a group. The respondents gave various suggestions during the survey that helped us in the analysis. i. making the respondents to fill the questionnaire (Annexure-I. • Department wise • Grade wise • Overall analysis 28 . 2nd Descriptive Analysis ------.e.1 Data collection This chapter deals with the analysis of data or in other words. The feedback was taken from the employees by conducting the survey. So that the relationship between objects can see easily. is the main body of the project.Chapter III – Collection & Analysis of Data 3.e. Annexure-II). Questionnaire is divided into stages i.It’s a mathematical approach designed to describe consumer/employees perception of an object or activity on series of special map. 1st Discriminant Analysis -----.

4 0.6 -0.2 0.2 Library 0 -1.2 Festivals 0 0.4 -0.4 Creativity Motivation Quality circle CFT’s 0.8 -0.6 Suggestion Schemes 0. Family Involvement Participation Decision-making 0.Questionnaire-I Discriminant Analysis Perceptual Map 1 2 Quadrant nd Fun/enjoyment 1st Quadrant Teamwork 0.8 Morning -0. Activ.2 Meeting 4th Quadrant -0.6 Self-develop ment Phy.2 -1 -0.4 3rd Quadrant activities attributes Employee Involvement = fn (Fun/enjoyment+Knowledge+participation) 29 .8 Relaxation Knowledge 0.

which are covered in circle. Self-development. • People are concerned for knowledge. Participation. Awareness & Motivation they all are moving around these activities but somewhere lacking from decisionmaking & family involvement. • From personal interview & grid we recognize that picnic/tours are prominent to engaged employees in the work. Morning stand up meeting. so programs should run by the organization to give them proper knowledge. picnic/tours. where family get involved deeply which is very important for employees’ as well as for company to increase their efficiency. picnic/tours is necessary. From Attributes: Employees’ getting Knowledge. • Family involvement. Festivals all these activities are doing well. Team work. 30 . are moving around to CFT & Quality Circle is fully satisfied by the employees. teamwork and self-development so activities should be there to increase these attributes. from these-employees are satisfy but dis-satisfied from open house. Suggestion schemes. Library. Suggestions: As per the analysis of questionnaire• There is a need to improve some activities of CFT.2 Data Analysis In 1st Quadrant attributes. CFT’s.3. From Activities: Quality circles. Recommendation: • Employees’ are not aware about the open house.

Questionnaire-II: CODING Descriptive Analysis Department Wise Note: SCALE 1 2 3 4 5 Strongly Disagree Disagree Neither agree nor disagree Agree Strongly Agree DEPARTMENT S&E Safety & Environment EA P&E MD HT PS WS SP PS AP FI T&E GD FA Engine Assembly Production & Environment Maintenance Department Heat Treatment Press Shop Weld Shop Steel Phase Press Shop Aluminum Phase Final Inspection Tools & Equipment Gear Department Frame Assembly 31 .

9 4.4 3.2 3. doors & windows 5 4 3 2 1 0 4 2.5 Paint/Varnish Rating S&E EA P&E MD HT PS WS SP PS Deptt AP FI T&E GD FA 3.8 Cleanliness S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 2. floors.3 32 .7 3.5 3.1.5 3.1 4.4 3.1 2.1 4.4 4. passages.7 Disinfectants 4 4.7 2.8 4.3 2.2 3.9 3. Disinfectants are used for keeping the factory clean 5 4 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 2.8 3.5 4.4 3.8 3.4 4.2 4.7 4. benches/chairs & passages 5 4 Rating 3 2 1 0 4 2. Following areas of organization are cleaned regularly: I.4 2.8 3.3 4.7 4.3 4.4 3. walls.3 4.8 4.e.4 4.2 2.e.1 4.4 3. Following areas are painted & varnished regularly: I.

Sweepers employed for keeping the washroom clean are performing their duty well 5 4 Rating 3 2 1 0 3.8 3.2 4.6 2.4 2.6 w aste 3.2 3.2 3.2 4.5 2.0 Rating 3.1 Detergents S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 6.9 3.6 4 3.8 4.6 3.5 4.0 4.0 1.5 4.0 4 3.0 33 .9 3.3 4.3 4.4 4.0 2.7 Perform duty S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 5.0 0.7 Rating 3 2 1 0 4.5 4.7 4.2 2.8 4.8 3 2.5 3. Sweepers use detergents for cleaning the toilets 5 4 3.1 4.7 3.4.0 3.6 4.1 3. There are proper arrangements for disposal of waste &effluents 5.0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 4.3 4.2 4.2 4.7 2.

8 2.7 2.8 2.5 3.2 4.3 4.5 4.5 2.2 4.1 4.1 3. There is a proper arrangement to avoid inhalation of dust etc.3 4.8 3.6 3.2 2.8 4 3.7 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP PS AP deptt FI T&E GD FA 3. There is adequate ventilation facility for circulation of fresh air 5 4 3.4 3.3 3.0 3.8 3.4 4.8 2. There is suitable temperature at your workplace 5 4 3 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 4.7.6 2.6 ventilation 8.3 3.8 1.4 2.9 aviod inhalation Deptt 34 .1 2.5 2.3 3. 5 4 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA Rating 4 3.5 2.1 3.4 3.1 4.1 3.9 3.5 temperature 9.6 3.

8 4.4 lighting 12.3 3.4 4 4.5 4.8 3. There is sufficient & suitable lighting at your work place 6 5 4 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 4.9 3.5 3.0 4.2 3. There is an effective arrangement for drinking water 6 5 4 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 4.2 3.7 4 3.2 4.7 4.1 3.7 3.9 3.2 3.8 3.4 4.8 4.9 3.3 3.9 4.4 4.0 4.3 3. There is sufficient space for every worker at the work place 5 4 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 4.10.1 4.4 4 3.7 3.5 2.4 3.9 space 11.6 w ater 35 .6 4.3 3.0 4.6 4.4 4.

4 4.8 3.7 4.4 2.7 4.6 3. Drinking water points are placed away from prohibited places 5 4 3 2 1 0 3.1 4.8 3.7 4 3.9 4.9 4. There is facility of cold drinking water during hot weather 5 4 3 2 1 0 S&E EA P&E MD HT PS WS SP Deptt 4 3.0 cold water PS AP FI T&E GD FA 14.8 2.3 3.2 3.1 3.2 locker room S&E EA P&E MD HT PS WS SP PS Deptt AP FI T&E GD FA 36 . There is suitable place for keeping workers clothing (locker room) 5 3.2 3.2 4.1 4.6 4.2 Rating 3 2 1 0 4.3 4.8 3.2 3.9 3.5 4.4 4.8 4.9 3.0 4.7 3.4 4.7 3.5 4.8 prohibited S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA Deptt 15.0 4.0 3.13.8 4.1 3.7 4.

6 4.4 3.7 4.3 subdzed rate 18.2 4.3 4.3 2 1 0 S&E EA P&E MD HT PS WS SP PS AP Deptt FI T&E GD FA 4.7 3. There is proper first-aid & medical services 5 4 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 3.7 4.5 3.2 4.3 3.7 3.9 4.5 4.8 2.5 3.8 3. Canteen serves quality foodstuff 5 4 3.1 3.4 3. Canteen serves foodstuff at subsidized rate 5 4 Rating 3 2.3 4.2 3.7 3.2 2.9 quality 37 .0 3.4 3.7 2.3 4.16.2 4.8 3.0 3.0 3.2 2.3 4.7 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 4.4 4.2 first-aid 17.2 4.9 4.9 3.8 4.

5 4.3 4.7 3.2 3.19.5 4.6 3.3 Rating 3 uniform 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 4.1 4.0 4.3 4. Pair of shoes timely given by the company 5 4 Rating 3 shoes 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 5 4.7 4.2 rest area 20.3 4.3 3.0 4.5 4.2 4.3 4. There is rest area around your workplace 5 4 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP PS Deptt AP FI T&E GD FA 4.0 4.5 4.5 3.5 3.3 4.7 3.2 3.2 4.9 38 .4 4.8 3. The company timely provides uniform 5 4 3.4 4.5 4.7 4.6 4.3 21.2 3.9 3.5 4.8 5 4.7 3.4 3.

There is a comfortable work environment at your workplace 5 4 Rating 3 2 1 0 3.3 3.9 w rk envrm nt 3.9 4.1 4.5 4.1 3.3 4.3 CFT's 2.8 39 .7 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP PS Deptt AP FI T&E GD FA 4. Following CFT's are working in the company at satisfactory level 5 4 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 4.6 3.8 4.4 4.8 complain 24.7 4.8 3.8 3.8 4.2 4.2 2.7 4.1 3.4 3.0 3.22.4 3.3 4.3 4.4 4.4 3.5 3.3 3.7 3.2 4. There is complaint resolution procedure in the company 5 4 3.7 2.4 4.2 4.3 3.4 4.4 4.2 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 23.1 4.7 2.

5 4.2 4.9 3.6 2.1 4.6 4.4 4 3.6 2.8 4 3.5 3.9 4.2 4 Rating 3 2 1 0 4.2 3.5 3.5 3.0 4.3 3.9 3.1 motivate S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 27.4 3.8 3.1 3.3 3. Various activities of employee involvement enhance your efficiency 5 4 4 Rating 3 2 1 0 4.8 intro 26.7 4.8 3.25.1 3. Employee involvement activities motivate the employees 5 4.5 2.6 3. There should be an introduction of new activities by CFT 5 4 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 4 3.5 efficiency S&E EA P&E MD HT PS WS SP PS AP Deptt FI T&E GD FA 40 .7 3.6 3.9 4.9 3.1 3.0 4.4 4.5 4.

2 3.4 3.2 3.2 3.2 3.3 4.2 gifts S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 29.4 3.3 3.4 4.3 4.5 partciptn 41 .6 4.1 3.7 3.5 4.8 library 2 1 0 S&E EA P&E MD HT PS WS SP Deptt PS AP FI T&E GD FA 30.9 4. There is a varied collection of books in the library 5 4 4 Rating 3 4.5 3.4 3.5 3.2 4.8 3.6 3.1 3. Employees get equal chance to participate in the employee involvement activities 5 4 Rating 3 2 1 0 S&E EA P&E MD HT PS WS SP PS Deptt AP FI T&E GD FA 4 2.28. You are satisfied with suggestion token gifts 5 4 4 Rating 3 2 1 0 4.3 4.6 4.4 3.2 3.1 3.3 4.6 4.5 4.4 3.3 4.3 2.3 4.9 4.5 4.

S.These departments are not satisfied with various factors i.No. 42 . Factors Inhalation of dust Suitable Temperature Department Heat Treatment Frame Assembly Steel Phase Maintenance Department Engine Assembly Heat Treatment Engine Assembly Maintenance Department Heat Treatment Steel Phase Frame Assembly Engine Assembly Steel Phase Prominent Parameter Disagree Disagree Disagree Disagree Disagree Strongly Disagree Disagree Disagree Disagree Disagree Disagree Disagree Disagree 3 Ventilation of Fresh air 4 Disposal of waste & effluents Engine Assembly is the main department that is not satisfied with the work environment of the company & they are not involved in the employee involvement. 1. 2.e.

floors.Grade Wise Means Plots 1. Following areas of organization are cleaned regularly: I.5 3. Following areas are painted & varnished regularly: I. passages.0 4.0 2. doors & windows 43 . benches/chairs & passages 5.0 3.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M M M 1 2 3 M 4 GRADES 2.5 4.e.e.5 2. walls.

5 LC LD LE LF LG LH LI LJ LK C2 C4 E 1 E 2 E 3 E 4 E 5 M 1 M 2 M 3 M 4 GRADES 3.6 3.5 4.4 3.4 4. Sweepers employed for keeping the washroom clean are performing their duty well 44 .8 3.0 2.5.2 4.0 4.0 3.2 3. Disinfectants are used for keeping the factory clean 4.0 3.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E 3 E4 E5 M M M 1 2 3 M 4 GRADES 4.5 3.

0 4.5 4.0 4.5 3.5 2.5 3.0 3.0 2.0 3.5 2. There are proper arrangements for disposal of waste & effluents 45 . Sweepers use detergents for cleaning the toilets 5.5.0 2.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 6.5 4.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 5.

0 2.0 3.0 2.5 2.5 3.0 3.0 4.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 8.0 4.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 7. There is adequate ventilation facility for circulation of fresh air 5. There is suitable temperature at your workplace 46 .5 3.5 4.5.5 2.5 4.

0 4.5 3.0 2.0 2.5 2. There is a proper arrangement to avoid inhalation of dust etc.5 4. There is sufficient space for every worker at the work place 47 .0 3.5 3.5 4. 5.5.0 4.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 9.5 2.0 3.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 10.

0 2.5 3.5 4.5 2.5 3.0 4.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 11.5 4.0 3.0 4. There is an effective arrangement for drinking water 48 . There is sufficient & suitable lighting at your work place 5.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 12.5 2.0 2.0 3.5.

Drinking water points are placed away from prohibited places 49 .5 3.5 4.0 3.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 13.5 3.0 2.0 3.5.5 2.5 2.0 2.5 4.0 4.0 4. There is facility of cold drinking water during hot weather 5.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E 3 E4 E5 M M M 1 2 3 M 4 GRADES 14.

0 LC LD LE LF LG LH LI LJ LK C2 C4 E 1 E2 E 3 E4 E 5 M M M 1 2 3 M 4 GRADES 16. There is proper first-aid & medical services 50 .5 4.0 3.0 3.5 3.5.0 2.5 4.5 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M M3 2 M4 GRADES 15.0 4.5 3.5 2.There is suitable place for keeping workers clothing (locker room) 5.0 2.0 4.

0 2.5 2.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 17.5 2.0 3.0 4.5 3.0 3.0 2.5.5 4.5 4. Canteen serves foodstuff at subsidized rate 5.0 4.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M M M 1 2 3 M 4 GRADES 51 .5 3.

5 4.5 2.18.0 3.5 3.0 2. Canteen serves quality foodstuff 5.0 3.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M M M 1 2 3 M 4 GRADES 52 .0 4.5 3.0 LC LD LE LF LG LH LI LJ LK C 2 C 4 E 1 E 2 E 3 E 4 E 5 M 1 M 2 M 3 M 4 GRADES 19.0 2.5 4. There is rest area around your workplace 5.0 4.5 2.

0 3.5 4.0 LC LD LE LF LG LH LI LJ LK C2 C4 E 1 E 2 E 3 E4 E 5 M M M 1 2 3 M 4 GRADES 21.0 3. The company timely provides uniform 5.0 4.5 3. Pair of shoes timely given by the company 5.5 3.0 4.20.0 2.0 2.5 4.5 2.5 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 53 .

5 2.5 3.5 2. There is complaint resolution procedure in the company 5.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M M M 1 2 3 M 4 GRADES 23.0 3.22.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 54 .5 4.0 4.5 3. There is a comfortable work environment at your workplace 5.0 2.0 4.0 3.0 2.5 4.

0 3.5 2.0 4.0 4. There should be an introduction of new activities by CFT 5.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 55 .0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 25.24.5 2.0 2. Following CFT's are working in the company at satisfactory level 5.0 2.0 3.5 3.5 4.5 3.5 4.

5 2.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 27.0 2.5 4.5 3.0 4. Employee involvement activities motivate the employees 5.26.5 4. Various activities of employee involvement enhance your efficiency 5.0 3.0 2.5 3.0 4.5 2.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 28. You are satisfied with suggestion token gifts 56 .0 3.

5 4.0 2.5 4.0 3.0 LC LD LE LF LG LH LI LJ LK C2 C4 E 1 E2 E 3 E 4 E5 M M M 1 2 3 M 4 GRADES 57 .0 2.5.5 2.0 4.5 3.5 3. There is a varied collection of books in the library 5.0 4.5 2.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES 29.0 3.

5 3.No. Medical service . Inhalation of dust 5.0 3. 2. Factors Disposal of waste & effluents Ventilation of fresh air Grade LI LJ LD LE C4 LI LE LE LI C4 E4 LI LI C2 C4 C4 Prominent Parameter Disagree Disagree Disagree Disagree Disagree Disagree Disagree Disagree Disagree Disagree Disagree Disagree Disagree Disagree Disagree Disagree 58 3. Drinking water Locker room 7. Temperature 4. S.5 2.0 LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4 GRADES Now we analysis grade wise.0 2. where some grades are not agree with some factors. Employees get equal chance to participate in the employee involvement activities 5. 6. 1.5 4.30.0 4.

9 100.0 Cumulative Percent 10.8 14.0 85. floors.0 46.LE Disagree Overall Analysis Q1. Following areas of organization are cleaned regularly: I.7 19. benches/chairs.0 59 .7 8.3 20. e. & passages Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 22 17 41 96 29 205 Percent 10.1 100.0 39.

8 7.1% 8.0 strongly disagree 7.9 100.0 82.1% 8.0 60 .3% neither agree nor di agree 22. passages.8 15. walls.0 17.3% neither agree nor di agree 20.strongly disagree strongly agree 10. doors & windows Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 15 17 46 94 33 205 Percent 7.3% strongly agree disagree 16.1 100.e.4 45.9% Q3.6 38.7% disagree 14.8 26.3 15.0 Cumulative Percent 7.3 8.0 83.3 41.6 42.3 22.4% 45. Disinfectants are used for keeping the factory clean Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 16 16 54 84 35 205 Percent 7.1 100.8% Q2.9 16.0% 46. Following areas are painted & varnished regularly: I.0 Cumulative Percent 7.9 100.

0 100. Sweepers employed for keeping the washroom clean are performing their duty well Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 11 31 40 82 41 205 Percent 5.4 15.4 20.0 61 .0% Q5.7 24.5 40.0 Cumulative Percent 5.0 43.8% neither agree nor di agree 26.1% 7.4% disagree 20.5 40.0 strongly disagree strongly agree 5.0 20.3 12.1% neither agree nor di agree 19.0% Q4. Sweepers use detergents for cleaning the toilets Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 13 26 50 75 41 205 Percent 6.6 20.1 19.0 80.0 100.8% disagree 17.4 80.0% 15.3% 41.strongly disagree strongly agree 7.3 19.4 36.0 Cumulative Percent 6.0 100.0 100.5% 40.

2 28.9 78.strongly disagree strongly agree 6.1% Q7.0% 12.0 strongly disagree strongly agree 7.0 100.3% disagree 20.0 62 .0 Cumulative Percent 7. There are proper arrangements for disposal of waste & effluents Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 16 28 44 72 45 205 Percent 7.5 42. There is adequate ventilation facility for circulation of fresh air Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 23 36 50 70 26 205 Percent 11.1 12.8 21.2 87.7% neither agree nor di agree 24.0 Cumulative Percent 11.6% Q6.7% neither agree nor di agree 21.2 17.0 100.4% 36.8 53.5% 35.1 22.8% disagree 22.8 13.5 35.3 100.7 100.6 24.0% 13.7 21.4 34.

7% neither agree nor di 39.0 63 .1% disagree agree 12.2% 16.8 47.0 39.0% Q9.0 Cumulative Percent 16.1 12.1 28.7 19.8 100.8 86.strongly agree strongly disagree 12.7% 11. Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Frequency 25 30 34 66 50 Percent 12.0 13.6 16.4 75.0 strongly agree strongly disagree 13. There are proper arrangements to avoid inhalation of dust etc.0% 19.2% disagree agree 17.2 24. There is suitable temperature at your workplace Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 33 26 39 80 27 205 Percent 16.2 100.6 100.6% 34.1% neither agree nor di 24.6 32.2 26.8 43.2 14.4% Q8.4 Cumulative Percent 12.

4 8.4% 14.8% neither agree nor di 22.8 22.2% disagree 24.5% Q11.8 64 .4% 8. There is sufficient space for every worker at the work place Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 11 18 47 79 50 205 Percent 5.4 100.1 37.9 67.1 75.2% Q10.9% agree 38.3 24.Total 205 100.6% neither agree nor di agree 16.6 100.0 strongly disagree strongly agree 12. There is sufficient & suitable lighting at your work place Strongly disagree Disagree Neither agree nor disagree Agree Frequency 5 14 32 88 Percent 2.9 Cumulative Percent 2.5 24.6 42.8 15.0 strongly disagree 5.4 14.6% 32.0 Cumulative Percent 5.4 9.4% strongly agree disagree 24.9 38.4 6.

3 65. There is facility of cold drinking water during hot weather Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Frequency 6 9 39 80 71 Percent 2.5% agree 40.Strongly agree Total 66 205 32.9 8.2% 6.9% Q12.9 21.0 34.2 100.0 39.0 100.8% 21. There is an effective arrangement for drinking water Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 8 10 44 82 61 205 strongly disagree Percent 3.5 40.2 70.4% disagree 32.0 65 .9 7.8 100.9 4.2 100.9% disagree strongly agree 4.6 Cumulative Percent 2.6% agree 42.0 29.8 30.0 Cumulative Percent 3.0 3.0% Q13.4 100.3 26.8% neither agree nor di 15.0 strongly disagree strongly agree 2.9 4.4 19.9% neither agree nor di 29.

6 32.0 strongly disagree 7.6 36.8 100.9% disagree 34.8% neither agree nor di agree 25.7% Q15.2 15.1 30. Drinking water points are placed away from prohibited places Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 16 14 53 67 55 205 Percent 7.9 32.7 26.8 6.3 100.0 strongly disagree strongly agree 2.Total 205 100.0 Cumulative Percent 7.8 14.2 100.6 40. There is suitable place for keeping workers clothing (locker room) Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Frequency 23 8 32 75 67 Percent 11.2 3.0% Q14.8% 6.6% 4.8% strongly agree disagree 26.9% 32.0 66 .7 Cumulative Percent 11.8 25.7 67.0% agree 39.4% neither agree nor di 19.9 15.5 73.

6 36.3 15.6 39.2% neither agree nor di 19.7% 11.2 19.3 16.6% Q16.7 100.6% Q17.Total 205 100.3% strongly agree disagree 28.2% disagree 3.3 100.3 10. There is proper first-aid & medical services Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 13 21 40 73 58 205 Percent 6.6 28.4 33.3 8. Canteen serves foodstuff at subsidized rate Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Frequency 15 17 48 69 56 Percent 7.0 strongly agree strongly disagree 32.0 72.3 23.1 71.5 35.6% agree 36.9% neither agree nor di 15.5% agree 35.7 100.0 strongly disagree 6.3 Cumulative Percent 7.0 67 .3% 10.7 27.0 Cumulative Percent 6.

7% Q18.3 12.8 13.4 100.5 33.2 Cumulative Percent 6.4 82.6 100.3 38. There is rest area around your workplace Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Frequency 14 13 25 85 68 Percent 6.2 41.3% 38.9 11.3% neither agree nor di agree 23.2 25.0 strongly disagree 7.2% neither agree nor di agree 27.0 68 .9% strongly agree disagree 17.0% Q19.6% 11.0 17. Canteen serves quality foodstuff Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 12 23 56 78 36 205 Percent 5.3% 8.4 66.0 strongly disagree 5.1 44.Total 205 100.8 6.9 17.4% 33.3% strongly agree disagree 27.0 Cumulative Percent 5.8 100.2 27.

Pair of shoes timely given by the company Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Frequency 7 9 26 71 92 Percent 3.4 13.0 strongly disagree 1.5% Q20.6 57.7 34.2% agree 40.0 Cumulative Percent 1.0 69 .5 55.4% neither agree nor di 13.0 strongly agree 6.9 Cumulative Percent 3.Total 205 strongly disagree 100.4 12.6 44.0% Q21.3% neither agree nor di 12.0 4.1 100.6 100.2 40.4 4.0% strongly agree disagree 42.2% agree 41.4 100.2% 6.4% 3.8% disagree 33.0 3.4 7. The company timely provides uniform Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 2 7 27 82 87 205 Percent 1.8 20.4 17.0 42.

6 42.1 78.4 100.0 Cumulative Percent 8.5 36.3 9.4% disagree 44.7% agree 34.8% strongly agree disagree 25.0 Cumulative Percent 9.5% agree 40.9% 4.1 34.6 74.6 100.6% Q22.Total 205 100.4% neither agree nor di 12.0 22.8 6. There is a comfortable work environment at your workplace Frequency Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Percent 18 13 40 82 52 205 8. There is complaint resolution procedure in the company Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Frequency 19 19 36 86 45 Percent 9.0% Q23.0 strongly disagree strongly agree 3.3 19.0 25.3 17.3% neither agree nor di 19.5 40.0 strongly disagree 8.0 70 .8 15.0 100.3 18.4% 6.

6% agree 42.8 17.0% 10.9 Cumulative Percent 10.0 25.Total 205 100.0 100. Following CFT's are working in the company at satisfactory level Frequency Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Percent 13 21 34 98 39 205 6.3% disagree 22.0% 9.6 47.0 Cumulative Percent 6.2 17.8 19.0% Q24.2 6. There should be an introduction of new activities by CFT Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Frequency 21 14 35 82 53 Percent 10.6 33.3% neither agree nor di 17.2 16.1 74.0 strongly disagree 6.0 100.8% Q25.0 71 .2 81.3 10.3% strongly agree disagree 19.1 40.3 16.1 34.2% neither agree nor di 16.1 100.6% agree 47.0 strongly disagree strongly agree 9.

Total

205

100.0

strongly disagree

10.2%
strongly agree disagree

25.9%

6.8%
neither agree nor di

17.1%
agree

40.0%

Q26. Employee involvement activities motivate the employees
Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 11 15 41 89 49 205 Percent 5.4 7.3 20.0 43.4 23.9 100.0 Cumulative Percent 5.4 12.7 32.7 76.1 100.0

strongly disagree

5.4%
disagree strongly agree

7.3%
neither agree nor di

23.9%

20.0%
agree

43.4%

Q27. Various activities of employee involvement enhance your efficiency
Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Frequency 13 17 42 102 31 Percent 6.3 8.3 20.5 49.8 15.1 Cumulative Percent 6.3 14.6 35.1 84.9 100.0

72

Total

205

100.0

strongly disagree strongly agree

6.3%
disagree

15.1%

8.3%
neither agree nor di

20.5%
agree

49.8%

Q28. You are satisfied with suggestion token gifts
Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Total Frequency 30 8 57 79 31 205 Percent 14.6 3.9 27.8 38.5 14.6 100.0 Cumulative Percent 14.6 18.5 46.3 84.8 99.4

strongly disagree strongly agree

14.6%
disagree

15.1%

3.9%
neither agree nor di

agree

38.5%

27.8%

Q29. There is a varied collection books in the library
Frequency Strongly disagree 7 Disagree 10 Neither agree nor disagree 40 Agree 105 Strongly agree 43 Percent 3.4 4.9 19.5 51.2 21.0 Cumulative Percent 3.4 8.3 27.8 79 100

73

Total

205

100

strongly disagree

3.4%
disagree strongly agree

4.9%
neither agree nor di

21.0%

19.5%

agree

51.2%

Q30. Employees get equal chance to participate in the employee involvement activities
Frequency Strongly disagree 19 Disagree 8 Neither agree nor disagree 37 Agree 96 Strongly agree 45 Total 205 Percent 9.3 3.9 18.0 46.8 22.0 100.0 Cumulative Percent 9.3 13.2 31.2 78.0 100.0

strongly disagree

9.3%
strongly agree disagree

22.0%

3.9%
neither agree nor di

18.0%

agree

46.8%

Overall Analysis:
From Overall Analysis of Work Environment & Employee Involvement we recognized that all the activities are doing at a satisfactory level.

74

Only employees are getting problem in Ventilation & Circulation of fresh air where only 46.8% [strongly agree (12.7%) + agree (34.1%)] of employees are satisfied, 24.4% neither agree nor disagree, which shows that employees are not satisfied up to that extent.

strongly agree

strongly disagree

12.7%

11.2%
disagree

agree

17.6%

34.1%

neither agree nor di

24.4%

Chapter IV – Findings & Recommendations
4.1 Calculation & Observation
75

But it indicates that proper arrangement for disposal of waste & effluents are not there which show there is dust in the departments. Q7.367 Interpretation: Positive correlation of 0. Q3.789 shows a positive correlation between the above two statements. There are proper arrangements to avoid inhalation of dust etc. Sweepers perform their duty well by using disinfectants for keeping the factory clean.672 Interpretation: There is a positive correlation between the above two statements which is given by r = 0. Various activities of employee involvement enhance the efficiency. Co-efficient of correlation (r) = 0.e. Q5.672. So our null hypothesis is true or accepted. Sweepers employed for keeping the washroom clean are performing their duty well Co-efficient of correlation (r) = 0. There are proper arrangements for disposal of waste & effluents. sweepers perform their duty well by using detergents for cleaning the washroom. which increase their efficiency. Employee involvement activities motivate the employees. 76 . So. Co-efficient of correlation (r) = 0. Sweepers employed for keeping the washroom clean are performing their duty well. Q6. Sweepers use detergents for cleaning the washroom.638 Interpretation: The above two statement are positively associated with each other up to an extent given by r=0. Thus.638. Q4. Q8. Therefore.Correlation Analysis Correlation Q1.367. 0. Hence.789 Interpretation: The value of (r) i. employee involvement activities motivate the employees up to high extent. the result is satisfying the assumption. Co-efficient of correlation (r) = 0. Disinfectants are used for keeping the factory clean Q2.

4 Recommendations: • • Press Shop: Facility of locker is provided to the contractor. and an employee is as good or as bad as the opportunity and the environment he gets to work. feels passionately about its goals and is committed towards its values. "If one were to analyze the work patterns. HHG conducts such activities to engage or involve its employees and provides a good work environment so that its people can be happy and most important satisfies.So. where every individual employee is seen as a leader. • Few employees’ were refusing to fill the questionnaire because they are in fear. 77 . with HR Department. Today most of the organization have realized that a satisfy employee is not necessarily the best’ employee in terms of loyalty and productivity. It is and engaged’ employee who is intellectually and emotionally bound with the organization. A comfortable work environment is there where every employee feels comfy. Weld Shop: (CFT) Management committee must work on quality of activity not quantity. A conducive work environment. Some employees’ are not supporting in the survey. appropriate arrangement should be there to avoid waste & effluents to avoid inhalation of dust. They are involved in the activities other than work. Employee involvement programmers therefore seek to facilitate the involvement (or participation) of employees in the company.2 Conclusion: Employee involvement is based upon the recognition that the success of any organization is determined to a significant extent by the contribution of its employees. 4. 4. 4. • Problem in convincing the employees’ regarding survey to fill the grid & questionnaire. nothing much separates one individual from another. People get equal chance to participate in the activities. actually helps build better organization.3 Limitations • Translate the grid & questionnaire in Hindi.

o The temperature variation should be maintained according to atmosphere temperature. o Rest area should be provided near sub-assembly areas. o Organization should have enjoyable workplace & healthy relationship at all. not far away. o Response should be given towards problem.5 Suggestions: • • Steel Phase & Gear Phase should be cleaned regularly. by that humidity level is very high at work place. o Swasthya CFT arrange its activities to regular employees (it should cover all the employees) o There is no proper exhaust system in production hall.• • Steel Phase: Shoes is not given to the permanent employees. • 4.g. o Hospitality facilities o Appropriate platform is there to put your problem in front of management. o Quality circle participants for international convention – minimum of members should there & above. o Quality circle member’s maximum 5 members for each circle. So that to consume rest time timely. A very unpleasant smell is coming from canteen where drinking facility is provided. Chapter V – Annexure Annexure – I (Questionnaire – I) 78 . Tools & Equipment: Related to habits (questionnaire should be there.-whether you are using dustbins or not). Frame Assembly: o Complaint resolution procedure is not up to date there should be a weekly resolution process. Awareness should be there or give training related to manners & etiquettes. E.

4=agree.2=poor .NO. Here 1=strongly disagree. 4=good and 5 = very good Employee relaxation/ family fun/ physical decision creativity/ self involvement stress knowledge awareness teamwork participation motivation involvement enjoyment activities making innovation development activities/attributes relief S. 3=neither agree nor disagree.3=neither poor nor good . 2=disagree.FEATURES OF AN IDEAL EMPLOYEE INVOLVEMENT PROGRAM How many marks will you give out of 5 to these parameters? Here 1=very poor . 1 STATEMENT Section A Following areas of organization are cleaned regularly Floors Benches/chairs Passages Grade1 2 3 4 5 INSTRUCTION.no 3 6 9 10 1 Suggestion schemes 2 CFTs External competitions(national &international competitions) Reaching out to 4 families(Hum tum aur Hero Honda) 5 picnics/tours festival celebrations/ get together 7 QC 8 Library Morning stand up meetings Monthly communication Meet 11 Open House Annexure – II (Questionnaire – II) QUESTIONNAIRE DepartmentS. 5=strongly agree 79 .please fill this questionnaire.

google.com B.herohonda. Questionnaire D.2 Following areas are painted and varnished regularly Walls Passages Doors and Windows 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 1 Disinfectants are used for keeping the factory clean Sweepers employed for keeping the washroom clean performing their duty well Sweeper use detergents for cleaning the toilets There are proper arrangements for disposal of waste and effluents There is adequate ventilation facility for circulation of fresh air There is suitable temperature at your workplace There is proper arrangements to avoid inhalation and accumulation of dust. fumes and other impurities There is sufficient space for every worker at the work place There is sufficient and suitable lighting at your work place There is effective arrangements for drinking water There is facility of cold drinking water during hot weather Drinking water points are placed away from prohibited places like wash room etc There is suitable place for keeping workers clothing (locker room) There is proper first-aid and medical services Canteen serves food stuff at subsidized rate Canteen serves quality food stuff There is rest area in the company Uniform is timely provided by the company Pair of shoes timely given by the company There is a comfortable work environment at your work place There is complaint resolution procedure in the company Section B Following CFT's are working in the company at satisfactory level ABHIVYAKTI JAGRATI JIGYASA KHEL KUBER SANTUSHTI SWASTHYAY Do you want some addition in the activities of CFT Do you think Employee involvement activities motivate the employees Various activities of employee involvement enhance your efficiency You are satisfied with suggestion token gifts Are you satisfied with different kinds of books in the library Employees get equal chance to participate in the employee involvement activities Suggestions (if any) Thank you so much for spending your valuable and precious time. Observation 80 . www.com Live project is prepared byC. www. One to one interaction with people E. 2 3 4 5 6 7 Chapter VI – BIBLIOGRAPHY A.

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