MBA Third Semester

Model Question Paper -2009

Manpower Planning and Resourcing-MU0001 (2 Credits)

Question Number 1 to 20 -1 mark Question.

Question Number 21 to 31-2 Marks Question.

Question Number 32 to 38 - 4 Marks Question.

1 mark Question.

Q.No. Statement and Options

1 Human resource planning/ manpower planning covers the

total activity of the ________such as recruitment, selection,
training, etc.
a) Managerial Functions
b) Leadership activities
c) Financial activities
d) Personnel functions

2 The parameters of short range forecasting are fairly well-

defined. They are handled in the normal course of budget
preparation and require __________
(a) Complex Analysis
(b) Survey
(c) Simple arithmetic calculations
(d) Detailed Study

3 The primary role of accounting is to provide an effective

measurement and reporting system for ___________.
(a) Recruitment
(b) Pay Revision
(c) Decision making.
(d) Training Need Identification.

4 The term „knowledge management‟ is coined by ________ –

a consultant.
(a) Nonaka
(b) Kael Wiig
 (c) Takauchi
(d) Chatwal

5 Career Management encompasses recruitment, personal

development plans, lateral moves, and special assignments
at home or aboard, development positions, career bridges,
and support for employees who want to develop.(2002)

Who has made this Statement?

(a) Pfeffer
(b) Hirsh and Carter
(c) Swart and Kingie
(d) Rodger

6 A _____identifies those with potential and provides the

basis for career planning and development, ensuring that
talented people have the sequence of experience
supplemented by coaching and learning programmes.
(a) Resourcing Strategy
(b) Total Reward
(c) talent audit
(d) Appraisal

7 The behaviour and attitudinal parts of the person

specification are used as the basis for ________.
(a) Performance Interview
(b) Panel Interview
(c) Structured interviews.
(d) Stress Interview

8 “A carefully chosen, systematic and standardized procedure

for evolving a sample of responses from candidates which
can be used to assess one or more of their psychological
characteristics with those of a representative sample of an
appropriate population.”
Who gave the given definition?
(a) Coleman
(b) Smith and Robertson
(c) Edenbrough
(d) Raven

8 __________is the term used to describe how careers

progress within organizations or over a working life.
(a) Career dynamics
 (b) Succession Planning
(c) Job enlargement
(d) Job enrichment

10 New employees are likely to settle in more quickly and enjoy

working for the organization if the process of ________takes
place smoothly.
(a) Interview
(b) Recruitment
(c) Socialization
(d) Selection

11 The pressure for improved performance to meet more

intense ________competition explains why many
organizations are setting higher standards for employees
and are not retaining those who do not meet those
standards.
(a) Local
(b) Global
(c) National
(d) technological

12 What document shall be used to convey clearly and simply

what new staff needs to know related to the company rules,
pay, leaves, promotion facilities etc.
(a) Service Book
(b) Glossary
(c) Annual report
(d) Employee Handbook

13 _________tests measure abilities or skills that have already

been acquired by training or experience.
(a) Attainment
(b) Value
(c) Attitude
(d) Aptitude

14 The „seven point plan‟ are developed by _________.

(a) Fraser
(b) Rodger
(c) Likert
 (d) Ross

15 These review the stocks of talent available and the flows

required by reference to demand and supply forecasts and
performance and potential assessments.
Choose the correct option.
(a) Performance Assessment
(b) Manpower Planning
(c) Talent Audits
(d) HRD survey

16 Career management consists of the processes of career

planning and _________.
(a) Training
(b) Promotion
(c) Management Succession
(d) Counselling

17 Scenario planning is also described as ________.

(a) Future Planning
(b) Formal strategic planning technique
(c) Forecasting
(d) Succession Planning.

18 Stainer identifies _______strategies for human resource

planning.
a) Three
b) Two
c) Five
d) Nine

19 According to ________“Management can ensure control of

labour costs by avoiding both shortages and surpluses of
manpower through proper manpower planning.”
(a) Jucious
(b) Drucker
(c) Pareek
(d) Dr. Ram Tarneja,

20 HRCA stands for:

(a) Human Resource Capital Accounting
 (b) Human Resource Cost Accounting
(c) Human Resource Capital Audit
(d) Huaman Resource Cost Audit

2 MARKS QUESTIONS

21 Employee Relations Index is a ___________technique of

measuring the overall effectiveness of the total_________
programme.
(a) Statistical: Financial
(b) Qualitative: managerial
(c) Quantitative : personnel
(d) Quantitative: Training

22 Job analysis includes the preparation of job _______ and job

____.
(a) Descriptions: Enrichment
(b) Specifications: Enlargement
(c) Description : Specifications
(d) Evaluation :Satisfaction

23 Projections are estimates of the _______ and ______of

employees that can be expected to constitute an organization‟s
workforce at some future point in time.
a) Gender and Age
b) Number and kinds
c) Skills and Age
d) Number and Quality

24 Demand forecasting is the process of estimating the future

numbers of people required and the likely ________ and
_______ they will need.
(a) Pay and Benefits
(b) Time and Training
(c) Incentive and Bonus
(d) Skills and Competences.
25 Individual knowledge conversion takes place between
_______and _______.
(a) Training and Implementation
(b) Learning and Assessment
(c) Tactic knowledge and explicit knowledge.
(d) Teaching and learning

26 Targeted recruitment and selection involves analyzing and

assessing work requirements and defining what cultural fit
means.
(a) analyzing and assessing
(b) preparing and advertising
(c) recording and assessing
(d) planning and meeting

27 The three stages of career progression are:

(a) Expanding, establishing and maturing.
(b) Appraisal, training, promotion.
(c) Unfreezing, moving, refreezing.
(d) Training, learning, promoting

28 Intelligence is defined by Toplis as „the capacity for ______and

_________.
(a) Performance and learning
(b) Abstract thinking and Reasoning
(c) Learning and Retention
(d) Memory and Retention

29 The psychological contract consists of implicit, unwritten

_________and ________about how employees are expected to
behave and what responses they can expect from their
employer.

(a) Contract and Appointment letter

(b) Rules and regulations
(c) Letter and notices
(d) Beliefs and assumptions

30 The options availed for online selection includes

_______,_____and psychometric testing online.
(a) self-assessments, online screening
 (b) advertising , email
(c) interview , reference
(d) medical, intellectual

31 An integrated manpower strategy consists of four factors-

information relating to demand and supply, strategic evaluation of
requirements, __________regarding the human resources of the
enterprise, and the ________related to manpower management.
a) Operational decision, policy decisions.
b) Estimation; budgets
c) Job description; Policy
d) Selection decision; Issues

4 Marks Questions

32 Match the following according to the Big 5 factor .

1. Resilient, independent, A. Agreeableness

confident.
2. Persevering, careful,
B. Emotional stability
reliable.
3. Courteous, co-
operative, likeable. C.Extraversion/introversion
4. Gregarious, outgoing,
assertive D. Conscientiousness

Choose the correct option.

(a) 1A,2C,3D,4B
(b) 1B,2D,3A,4C
(c) 1C,2B,3D,4A
(d) 1D,2B,3A,4C

33 Match the descriptions with correct forecasting technique

1.To locate key indicators A -Work Standard Data

with which total
manpower correlates
highly. To identify such a
 factor, the human
resources planning
department must examine
several business factors
2. When new ventures
complicate employment
planning. This technique
requires planners to B -Delphi Technique
ensure human resources
needs in line with
companies that already
perform similar
operations.
3. A method of
forecasting human
resources needs. It is a
decision tool. It solicits
estimates of personnel
needs from a group of
experts, usually
managers. C- New Venture Analysis

4. Comprehensive sets of
data for man hours or unit
times to perform a great
many production tasks.

D- Key Predictive Factors

Choose the correct option:

a) 1A,2B,3D,4C
b) 2A,3C,1B,4D
c) 4A,1B,3C,2D
d) 1D,2C,3B,4A

34 Identify the true statements amongst the following.

1. Explicit knowledge is the potential of an individual which
needs to be mined or exploited by means of face-to-face
discussions, interview, etc.
2. Tactic knowledge can be shared and exchanged.
3. Explicit knowledge is formal.
4. The processed information in the actionable form is referred
to as knowledge.
Choose the correct option.
(a) Statement 1,2 and 3 are true
 (b) Statement 2 and 4 are true
(c) All statements are false
(d) Stataements 2, 3 and 4 are true.

35 Mr S. Roy is preparing the Action Plan for resourcing. While

preparing the plan he needs to consider the following points.
Suggest the best option which may meet the given requirements.
“Resources to be concentrated on core business activities;
employment costs to be reduced; Flexibility and productivity to be
increased and job security for core employees to be enhanced.”
Choose the correct option.
(a) Flexible Hours
(b) Overtime
(c) Job Sharing
(d) Sub-contracting

36 Prabal Info Systems is preparing the report to conduct the

Manpower planning. They are collecting data from payrolls also
doing a detailed study of job descriptions By doing this they may
get data mostly related to some of the main dimensions related to
manpower planning. What are those?
(a) Balance sheet of Company and performance Appraisal
(b) The total number of personnel available :the job-family
(c) Training Need Evaluation
(d) Career Planning

37 The HR team at Great Show advertising company is estimating the

following issues:
 The likelihood of how many people may be leaving.
 How serious the effects of loss would be on the business;
 The ease with which a replacement could be made and the
replacement costs.
Identify what they are trying to do.
(a) Manpower Planning
(b) Employer Branding
(c) Risk Analysis
(d) Performance management.

38 Sumi is the HR generalist and she is preparing the person

specifications. She has prepared the paragraphs comprising the
following details.
1. In particular categories of work or organization; the types of
achievements and activities that would be likely to predict
 success.
2. The corporate culture (e.g. formal or informal) and the need
for candidates to be able to work within it.
What headings would you suggest?
(a) 1. Qualification, 2 Training
(b) 1. Behaviour Requirements, 2 Special Demands
(c) 1. Experience ,2 Organizational Fit
(d) 1. Behaviour requirements, 2. Attitudinal requirements.