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B_300_500DN_A (Service Manual)

B_300_500DN_A (Service Manual)

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SERVICE MANUAL

Color Inkjet Printer

EPSON B-300/B-500DN/B-508DN

Confidential
SEIJ07-013

Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The contents of this manual are subject to change without notice. All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them. The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof. EPSON is a registered trademark of SEIKO EPSON CORPORATION.

General Notice:

Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

Copyright © 2008

SEIKO EPSON CORPORATION. Imaging Products CS, PL & Environmental Management

Confidential

PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment. DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by DANGER Headings. Signals a precaution which, if ignored, could result in damage to equipment.

WARNING

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER
1. 2. 3. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.

4.

WARNING
1. 2. 3. 4. 5. 6. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY. WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.

Confidential

ADJUSTMENT Provides Epson-approved methods for adjustment. practice. CHAPTER 5. CAUTION.About This Manual This manual describes basic functions. CHAPTER 4. May indicate an operating or maintenance procedure. theory of electrical and mechanical operations. ADJUSTMENT REQUIRED Indicates an operating or maintenance procedure. could result in injury or loss of life. equipment. practice or condition that is necessary to keep the product’s quality. maintenance and repair procedures of the printer.MAINTENANCE Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product. CHAPTER 3. otherwise the quality of the components in question may be adversely affected. CHAPTER 2. if not strictly observed. if not strictly observed. and always read NOTE. The instructions and procedures included herein are intended for the experienced repair technicians. or comment on the results achieved through a previous action. It may also provide additional information that is related to a specific subject. or destruction of.TROUBLESHOOTING Describes the step-by-step procedures for the troubleshooting. Be aware of all symbols when they are used. CHAPTER 6. CHAPTER 1. practice or condition that is necessary to accomplish a task efficiently.OPERATING PRINCIPLES Describes the theory of electrical and mechanical operations of the product. could result in damage to. CAUTION Indicates an operating or maintenance procedure. or condition that. CHECK POINT WARNING REASSEMBLY Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly. Indicates an operating or maintenance procedure. Confidential . APPENDIX Provides the following additional information for reference: • Electrical circuit boards schematics Symbols Used in this Manual Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. and attention should be given to the precautions on the preceding page. Manual Configuration This manual consists of six chapters and Appendix.PRODUCT DESCRIPTIONS Provides a general overview and specifications of the product.DISASSEMBLY / ASSEMBLY Describes the step-by-step procedures for disassembling and assembling the product. practice or condition that. or WARNING messages.

Revision Status Revision Date of Issue Description A April 1. 2008 First Release Confidential .

..........................................................3 Troubleshooting.....................2 Handling Ink Supply Parts .......................... 11 1........................1 Operation Buttons........................ 3..............................1 Basic Specifications.. 3.......................EPSON B-300/B-500DN/B-508DN Revision A Contents Chapter 1 PRODUCT DESCRIPTION 1........2 Safety Approvals (Safety standards/EMI)................5 Control Panel ..................................................4 Work Completion Checklist .........................1 Features..........1...................................3 Maintenance Box......1 Troubleshooting on Motors and Sensors.......................... 4.................................................3............................4......................................... 12 1......................................2 Printhead..... 4.....3 Interface................................................3..........................4 Rear Cover / Duplex Unit............2...... 3.............................................3 Handling Ink System Parts .............................................................................1 Overview ..................... 11 1...........................1 Ink Cartridge....................................................... 15 1............................................ 4.....................................................................3 Cassette Assy..................4...........................................................2......... 2...........................1 Troubleshooting by Error Message .1 Electrical Specifications ......... 14 1.................................................1 Overview .......................2 Ink Cartridges ...................5 Troubleshooting Duplex Unit Problems....1 Releasing Carriage Lock .................... 2........................................ 17 1.......................1 List of Error Indications ..............4 Troubleshooting I/F-related Problems...............1......................................................................................... 4.........................3 Basic Operations.......1................................6 Printing Area ........6 Orientation Definition .............................................5..6 Status Sheet ................................. 4......................................4 Troubleshooting by Symptom (no error indications) .........2 LEDs and LCD Indications .................................... 14 1.................................1.......2 Disassembly Flowchart .................................................................................2...1.................1 Overview ................................................................. 18 1...................................................................................... 15 1................................. 4...........4 Print Mode .............................................................. 4.............................4.............5 Supported Paper.4............. 3.................2 Error Messages and Possible Causes............ 4..5 Preparation for Disassembling ..................................3 Screws ................1..........................4..............................3.............................................................. 4............1 Printer Mechanism.........................2 Motors and Sensors .............................................................................................4........... 16 1............................1 Precautions ........................................................................................................................2 Maintenance Box Assy............................................... 4............ 2.................................................................................................................................... 4.............................................. 4........................................................................ 22 22 22 23 24 6 Confidential ...................................... 3...................1....................................................4................................4 General Specifications................1 USB Interface ....... 3..... 19 Chapter 3 Troubleshooting 3............................................................ 3..................4..............3............................................................. 17 1.................................... 3............ 12 1...2 Tools ........... 13 1................................................................2 Troubleshooting Electrical Problems .............1..............................................................2.. 3..........................................3 Troubleshooting Ink Supply / Waste Ink Problems ......3.................. 3............ 3....................... 4....... 14 1.....................................2 Printing Specifications............ 14 1..........3 Environmental Conditions.................. 4.2...................... 11 1......................4.. 26 26 27 27 29 29 46 46 48 49 50 51 Chapter 4 Disassembly and Assembly 4.....................................3...................4 Protection for Transportation .................3....................2 Network Interface (B-500DN/B-508DN only)..........................................1 Troubleshooting Printer Mechanism Problems .... 2...................................4................... 4..................................................... 53 53 54 54 54 55 55 56 58 58 58 58 59 61 61 62 63 64 Chapter 2 Operating Principles 2.........................................................................................................................1......................... 15 1..........................................................................3 PG Setting..................4 Consumables & Accessories ............4......................... 4........... 4.................. 10 1.......................1...2..................................................................................................................................................5.............................................. 16 1..........4 Durability....................4...................................2...................

.....7 FASF Retard Assy..........1...............................................................2 PF Encoder .. 68 4......................... 70 4...............................................1 IC Holder Cover .....5 Panel Unit .............................. 4.............. 100 4......2 Lower Housing . 71 4...................4 ASF Encoder Assy ......4...... Buttons............7.................................4...3 AID Board ...7............... 99 4.....................1....................................4 Left/Right Upper Paper Guide .........................5............................................... 92 4................................1 Cover Printer Assy ........5.........................................7.......2 RH Sensor / RP Sensor......................................................................................5......7..................5......................7.....7............................6.6 PF Roller Assy ..................7....6.................................. 4.. 72 4....13 Pick-up Assy .........9 Paper Guide Bank Assy...................................7......................................................... 4.......................................6....................7...........2 Cover Ink Eject Box ...........7.................................................................................................................... 4.................................. 76 4...................................................................................................3 EJ Frame Assy..........4......1 Printhead............5.......................5..........4..................................6...........4........................6 Cover Printer Assy /Housing Front Assy ..................2 Network Board (B-500DN/B-508DN only) .... 4...5......................................................................................................7.....................6 Carriage Assy .....2 Upper Housing .....................................7...... 69 4............................................. 98 4..................3.....7..5.......4.........6. 82 4..........1 Rear ASF Assy .........6 Removing the Circuit Boards ..............7..........................6.........1 Main Board ............4............5...7.............6......................7......................................7...........................7...... 89 4..............1 Removing the Ink System Components ...4.......... 67 4.....10 PEF Sensor .............. 77 4..................5......................................3 Cover Open Sensor...........................3..... 4............................................................ 107 Revision A 4............................7.4................1........................................11 PER Sensor................................ 84 4.......8 LD Roller / Retard Roller.......... 109 110 112 113 116 120 120 121 122 123 123 125 126 126 128 129 131 131 134 134 7 Confidential ....5............. 92 4......................1 IC Holder Assy ...................6............................7....................7 Removing the Printer Major Components.............................1 Ink System................................................ 69 4....................3...............................................................2 Sub-B Board ................................... 102 4..6 Disassembling the Ink System Components ..............................EPSON B-300/B-500DN/B-508DN 4........................7..........6........7................... 89 4..... 4...12 Rear Paper Guide / PE Sensor......................4 Disassembling the Paper Loading Mechanism Components ... 4..........................................................1 Connector Cover..... 4....................................................5.......7............................... 80 4.................. 4.7...........................3....7...........................5..............................1 PF Motor ................... 105 4..................................7..............................................6 Retard Transfer Assy...............5..........7.....5 Removing Exterior Parts ............................. 66 4................3 Front ASF Cover Assy ..............5 Disassembling the Paper Feed Mechanism Components.............. 74 4....7.....5 CR Motor............................................7........................ 4.......................7............ 67 4......5...................7 Connector Cover / Upper Housing . 90 4.............. 104 4..4.......5 Power Supply Unit ...........................................................1 Panel Board ............................................................................................. 65 4. 4.....................................................2 EJ Waste Ink Assy...... 95 4..............................7............ 96 4.......................................................................... 74 4... 80 4... 73 4......................................................................7.............................................1 Stacker Assy .........7................................................................................................... 102 4.............4...5.....................................4.7................5.....................4 Stacker Assy / Paper Support ..................5........ 84 4............................. 4............. 84 4.............. 66 4..3 Disassembling the Carriage Components............... 4.......................................3 CV Drive Assy ......... 82 4...............2 Paper Support ............................................7.........6........................................7.............................3.............5...............7................................................2 CR Scale ...................4...............5 Front Paper Guide & EJ Roller Assy ...7............................................. 71 4..7........ 67 4....... 4..... 4..............5.....6....4....................................................4........3 EJC Sensor .................................................................4................2 Front Housing Assy........... 4.............................. 4.............3 ASF Motor Assy................4 Planet Lock Assy....... 65 4...................2 Optical Tube.................................7.....6..............................3.4 Disassembling the Panel Unit..........................5 ASF Sub Encoder ........................................... 4...4...3 APG Assy / Sub Board ..

..2......................1..........2.................................................2 PF Belt Tension Adjustment ............................ 5...1 Top Margin Adjustment (Rear/Front) ...................2.................................................................. 156 156 157 157 157 158 Chapter 7 APPENDIX 7.. 6............. 5.......................3 Lubrication ................1........................................................... 5.................................................1....................................1..........1..................................2 Bi-D Adjustment .......3........................................ 5........................................................ 6...................3..............2 Adjustment by Using Adjustment Program ...............................................................................................................9 MAC Address Setting (B-500DN/B-508DN only) ....... 6....2..2.3 First Dot Position Adjustment (Front/Rear) ...........................2 Exploded Diagram / Parts List ...............1 Servicing Adjustment Item List................................... 137 137 141 143 143 143 144 144 145 146 148 148 149 151 151 153 154 Chapter 6 MAINTENANCE 6.....................................EPSON B-300/B-500DN/B-508DN Revision A Chapter 5 ADJUSTMENT 5.................2........................ 6................................................................... 5...1................2 Required Adjustments .......................... 5........................... 5.......................................6 Head angular adjustment (TBD) ..1 Adjustment Items and Overview ....2 Service Maintenance .......1..................... 6......... 5....2.................................. 5........1 PG Adjustment ..................... 5...................................................... 5.........1 Printhead cleaning ................................. 5..............................................2................3 FD Belt Tension Adjustment...................3 Adjustment without Using Adjustment Program ...... 5... 5................3..................................................... 5......1 Cleaning.............................................. 168 8 Confidential ..................8 Printer Mechanism Operation Check .............2 Service Call ........................7 AID inspection..........................1 Overview .....................................................................................................4 PW Adjustment .................... 167 7............ 5...2.1 Connector Summary........................................................2...........2...................................................................5 PF Adjustment (Rear/Front) ...............

CHAPTER 1 PRODUCT DESCRIPTION Confidential .

*3:The ink cartridges and the duplex unit are not included.000 sheets can be printed) The default mode enables high-speed printing on plain paper Large capacity ink cartridges Large capacity paper feeders (front: 500 sheets.69 kg*4 *1:The optional duplex unit is not included. which offer high print quality and high durability with low running costs like laser printers.85 kg*3 B-500DN/B-508DN • Dimensions: 480 mm (W) x 489 mm (D) x 312 mm (H)*2 • Weight: 10. *4:The ink cartridges are not included. the unit is available as an option. B-300 B-500DN/B-508DN Figure 1-1. The stackers are retracted.) 2 Line LCD on the control panel offers high level of visibility and operability. rear: 150 sheets) Automatic duplex printing using the duplex unit (B-500DN/B-508DN include the unit as standard. *2:The duplex unit is included.1 Features B-300/B-500DN/B-508DN are business-oriented A4 inkjet printers. The main features are: F-Mach Turbo 2 (180 nozzles x 8 columns) Printhead High durability (up to 100. External View PRODUCT DESCRIPTION Features 10 Confidential . (B-500DN/B-508DN only) Dimensions & Weight B-300 • Dimensions: 480 mm (W) x 420 mm (D) x 312 mm (H)*1 • Weight: 9. (B500DN/B-508DN only) Wired LAN is supported. For B-300.EPSON B-300/B-500DN/B-508DN Revision A 1. The stackers are retracted.

6 mm (D) x 25.1 mm (H) 280. Table 1-2.8 mm (W) x 106.EPSON B-300/B-500DN/B-508DN Revision A 1.8 mm (W) x 106.1 mm (H) PRODUCT DESCRIPTION Printing Specifications 11 Confidential . six months after opening package.2 Ink Cartridges The product numbers of the Epson ink cartridges for this printer are shown below. front out Front feed.6 mm (D) x 25.01764 mm (1/1440 inch) Limit 1 month max. Yellow.2.4 mm feed) Programmable in units of 0.2 Printing Specifications 1. Magenta. Storage Temperature Situation Packed in the package Installed on the printer Storage Temperature -20 oC to 40 oC (-4oF to 104oF) -20 oC 100 ms (25. Product No. at 40 oC (104oF) to 40 oC (-4oF to 104oF) Dimensions Table 1-4.1 Basic Specifications Table 1-1.080 nozzles (180 nozzles x 2 columns per color) Specifications 1. Dimensions Ink Cartridge Size Dimensions M/L LL 165. Black Bi-directional minimum distance printing (logic seeking) Horizontal x Vertical (dpi) • 360 x 360 • 1440 x 720 ESC/P Raster command 256 KBytes Friction feed • • • • Front: 500 sheets (plain paper) Rear 150 sheets (plain paper) Rear feed. Product No. front out Τ6162 N/A Τ6163 N/A Τ6164 Shelf life Two years from production date (if unopened). of Ink Cartridges Color Size LL Black L M L Cyan M • 720 x 720 • SMGA 5760 x 1440 (1440 x 1440) L Magenta M L Yellow M B-300 N/A N/A B-500DN B-508DN Τ6181 Τ6171 Τ6161 Τ6172 Τ6162 Τ6173 Τ6163 Τ6174 Τ6164 Τ6271 Τ6261 Τ6251 Τ6262 Τ6252 Τ6263 Τ6253 Τ6264 Τ6254 Τ6161 N/A Cyan.2. Storage Temperature Table 1-3. Printer Specifications Item Print method Printhead Colors Print direction Print resolution Control code Input buffer size Paper feed method Paper feeders Paper path Feed speed Line pitch On-demand inkjet Black: Color: 360 nozzles (180 nozzles x 2 columns) 1.

at 40 oC (104oF) -20oC to 40oC* (-4oF to 104oF) *1 month max. Once ink becomes frozen. Print Mode (Color/Monochrome) Media • Plain paper • Premium Bright White Paper (EAI) • Bright White Inkjet Paper (Euro.4 Print Mode Table 1-5. Normal Photo 360x360 720x720 1440x1440 1440x720 1440x1440 VSD-1 (360cps) VSD-2 (200cps) VSD-3 (200cps) VSD-2 (200cps) VSD-3 (200cps) OFF OFF ON ON ON OFF ON ON ON ON • Photo Paper • Professional Flyer Paper Note * : Best Photo Photo Best Photo cps = character per second PRODUCT DESCRIPTION Printing Specifications 12 Confidential . at 40 oC (104oF) -20oC to 60oC* (-4oF to 140oF) *Within five days at 60 oC (140oF) Specifications Best Photo 1440x720 VSD-3 (200cps) ON ON Photo 1440x720 VSD-2 (200cps) ON ON CAUTION Do not disassemble the maintenance box. it takes about three hours to thaw it under a temperature of 25oC. do not reuse it.2.5mm (H) Packed in the package Ambient temp.EPSON B-300/B-500DN/B-508DN Revision A CAUTION Do not use expired ink cartridge.) 1. Ink in the cartridges freezes if the cartridges left under a temperature of 10oC or lower. (when moved from -20oC environment.3 Maintenance Box Item Model number Dimensions T6190 86. Do not remove the film attached to the upper surface of the maintenance box. Installed on the printer Transported with packed -20oC to 40oC* (-4oF to 104oF) *1 month max.2. Asia) • Presentation Paper Matte (EAI) • Photo Quality Inkjet Paper (Euro. Asia) • Envelope Print Mode Draft Normal Photo Resolution (H x V) dpi 360x360 360x360 720x720 Dot Size (cps*) Eco (450cps) VSD-1 (360cps) VSD-2 (200cps) Bi-d ON ON ON Micro Weave OFF OFF OFF 1. When disposing of a used maintenance box.9mm (D) x 56. do not tilt it before putting it into a plastic bag.2mm (W) x 236. If the maintenance box is removed and left unused for a long time. Asia) • Premium Presentation Paper Matte (EAI) • Matte Paper Heavyweight (Euro. Do not touch the CSIC on the maintenance box.

5 24 25 0.25 178 47 167 44 Y Y Y Y Y Y Y Y Y 0.09 0. Thickness Paper Name Legal Letter A4 B5 Plain paper A5 Half Letter A6 User Defined Premium Bright White Paper (EAI) Bright White Inkjet Paper (Euro.3”x11.8 x 241. 3: “Y” in the “F” columns indicates that the paper can be fed from the Front ASF.13 90 32.216 x 1117.5 Supported Paper The table below lists the paper type and sizes supported by the printer.2”x10.9 x 279.5”x14”) 215.4 mm (8.24 89 90 190 24 24 51 75-90 20-24 102 27 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y 0. PRODUCT DESCRIPTION Printing Specifications 13 Confidential .7 x 215.7”) 182 x 257 mm (7. EUR.125”x9.5”) 105 x 148 mm (4.5"x8.7”) 104.7”) 215.9 x 279.9 mm (5.9 x 279.7”) 210 x 297 mm (8.4 mm (8.12 210 x 297 mm (8.11 64-90 17-24 g/m2 lb.6 mm*5 100 x 148 . 6: When using the Front ASF.1”x5.5”x11”) 0.7”) 210 x 297 mm (8.23 210 x 297 mm (8.8 x 127. 2: “Y” in the “D” columns indicates that the paper is available for duplexing.3”x11.5”x11”) 210 x 297 mm (8.6 mm (8.3”x11.9 x 279.08-0.216 x 297 mm*6 215. Asia) Double-sided Matte Paper (Euro.1”) 148 x 210 mm (5. P*1 Y Y Y Y Y Y Y Y D*2 Y Y Y P*1 Y Y Y Y Y Y Y Y D*2 Y Y Y Y P*1 Y Y Y Y Y Y Y Y D*2 Y Y Y Y F*3 Y Y Y Y Y Y Y Y Y R*4 Y Y Y Y Y Y Y Y Y Y Y Weight EAI EUR Asia Paper Path Note 1: “Y” in the “P” columns indicates that the paper is supported.7”) 0.7”) 210 x 297 mm (8.3”x11. Asia) Premium Presentation Paper Matte (EAI) Matte Paper Heavy-weight (Euro.8”) 50.4 mm (8.8”x8.3”) 139.3 mm (4.11 0.11 0.3”x11. 4: “Y” in the “R” columns indicates that the paper can be fed from the Rear ASF.3”x11.9 x 355.3”x11.5”x11”) 210 x 297 mm (8. The Supported paper type and sizes vary depending on destinations (between EAI.2. and Asia).7”) 215. 5: When using the Rear ASF.3”x11.5”x11”) 0.4 mm (8.5”) 110 x 220 mm 114 x 162 mm 210 x 297 mm (8. Asia) Presentation Paper Matte (EAI) Photo Quality Inkjet Paper (others) Letter A4 Letter A4 A4 Letter A4 #10 Envelopes #DL #C6 Photo Quality Self Adhesive Sheet Professional Flyer Paper Photo Paper A4 A4 A4 Paper Size mm 215.EPSON B-300/B-500DN/B-508DN Revision A 1.

0 • Universal Serial Bus Device Class Definition for Printing Devices Version 1. Table 1-8.1 480 Mbps (High Speed) NRZI USB Series B 2 m or less Note* : The bottom margin becomes 16mm when duplex printing is performed using plain paper. and MDI-X. Printing Area (Margins) Margin Paper Size Left (LM) Any size of cut sheet Envelope 3 mm 5 mm Right (RM) 3 mm 5 mm Top (TM) 3 mm 3 mm Bottom (BM) 3 mm* 20 mm 1.2. PRODUCT DESCRIPTION Interface 14 Confidential . MDI. The specifications are as follows.3 Interface The printer has a USB and network interfaces of the following specifications.3.2 Network Interface (B-500DN/B-508DN only) BM BM Paper Size B-500DN/B-508DN incorporates a print server. USB Interface Specifications Item Compatible standards Transfer rate RM TM Specifications • Universal Serial Bus Specifications Revision 2. Table 1-6. Cut Sheet LM Paper Feed Direction TM RM Paper Feed Direction LM Envelope Data format Compatible connector Max. Table 1-7. 1. Figure 1-2. This allows the user to use the printer via a wired LAN. Printing Area Port type Table 1-9. cable length Print Area Print Area 1.6 Printing Area The printing area of this printer is shown below. Fixed to 10Base-T and half-duplex communication mode. Fixed to 100Base-TX and half-duplex communication mode. The network interface specifications are as follows.1 USB Interface A USB interface is provided for connecting with a PC. Wired LAN Settings (B-500DN/B-508DN) Setting on the printer Auto 10Base-T Half Duplex 10Base-T Full Duplex 100Base-TX Half Duplex 100Base-TX Full Duplex Setting on the destination 10Base-T or 100Base-TX is automatically selected by the hardware.EPSON B-300/B-500DN/B-508DN Revision A 1. Fixed to 100Base-TX and full-duplex communication mode. Fixed to 10Base-T and full-duplex communication mode.3. Wired LAN (B-500DN/B-508DN) Item Communication mode Specifications 100BASE-TX/10BASE-T Selectable from Auto.

2: When the printer is not operated for more than three minutes.60. Ready Sleep mode Power off 3W 0.4 A Russia Singapore Korea Note 1: This product conforms to Energy Star.7 A 50 .5 Hz 32 W 8W 5W 0.60 Hz 49.2 Safety Approvals (Safety standards/EMI) Taiwan EU CNS13438 Class B CNS14336 EN55022 Class B EN55024 EN61000-3-2.5 Hz 30 W 6W 3.EPSON B-300/B-500DN/B-508DN Revision A 1.5 .4.1 Electrical Specifications Table 1-10. Power Supply Specifications Item Rated power supply voltage Input voltage range Rated current Rated frequency Input frequency range Printing Power consumption *The values are approximate. PRODUCT DESCRIPTION General Specifications 15 Confidential .4.4 A 100-120 VAC 220-240 VAC 90-132 VAC 0.60 Hz 49.5 W 0.60.3 W 198-264 VAC 0.5 W 0. the printer goes into the power save mode within five minutes. EN61000-3-3 EN60950-1 GOST-R (IEC60950-1.4 General Specifications 1.3 W B-300 100-120V 220-240V B-500DN/B-508DN 100-120V 220-240V 1.5 .6 W 198-264 VAC 0.7 A 50 . CISPR 22) IEC60950-1 K60950-1 KN22 Class B K61000-4-2/-3/-4/-5/-6/-11 EU/ Germany 100-120 VAC 220-240 VAC 90-132 VAC 0.6 W 4.

CAUTION PRODUCT DESCRIPTION General Specifications 16 Confidential . and then turn the printer off.4.EPSON B-300/B-500DN/B-508DN Revision A 1. • 100.3 Environmental Conditions Table 1-11. If the Printhead is not covered with the cap when the printer is off.4. make sure the Printhead is covered with the cap and the ink cartridge is installed. Temperature/Humidity Range When not using the printer. turn on the printer with the ink cartridge installed. 90 80 70 60 Humidity (%) 50 40 30 20 10 20 27 30 35 40 Temperature (oC) Figure 1-3.4 Durability Item Printer mechanism life Specifications Until any one of the following conditions is met. Environmental Conditions Condition Operating Unpacked Temperature*1 10 to 35oC (50 to 95oF) -20 to 40oC*3 (-4 to 104oF) Humidity*1.50G (10 to 55Hz) Note *1: The combined Temperature and Humidity conditions must be within the blue-shaded range in Figure 1-3.15G (10 to 55Hz) 2G (2 msec or less) 0. *2: No condensation *3: Must be less than 1 month at 40oC.000 sheets • Five years 1G (1 msec or less) 0.2 20 to 80% 5 to 85% Shock Vibration 1. make sure the Printhead is covered with the cap.

Indicates an error status regarding to ink and maintenance box. and LCD (B-500DN/B-508DN only) are shown below. Function Power button LCD Cancel button LED Power Ink Paper LCD OK button. or cancels a job. Indicates the power-on status. ( button) • Goes to the next item in the menu. LED (B-300) Operation buttons/LEDs Power Turns the power ON/OFF. Black LED Ink Magenta Power button Paper button Yellow Paper Indicates an error status of yellow ink. Cyan. Indicates an error status of magenta ink. Figure 1-5. or operating status. Yellow) Ink button Ink LED Paper LED Power LED Button Ink Paper Power Ink Note * : See Table 1-14 for more details about LEDs. Ink LED Paper LED Power LED Button Table 1-12. Function Figure 1-4. and menu screen. Cancels the menu selection. Indicates the printer status. Magenta. Control Panel (B-500DN/B-508DN) Ink LEDs (Black. error.1 Operation Buttons The operation buttons. Operation buttons. Control Panel (B-300) PRODUCT DESCRIPTION Control Panel 17 Confidential . or operating status. • Displays the menu screen.5.EPSON B-300/B-500DN/B-508DN Revision A 1. Arrow buttons Note * : See Table 1-14 for more details about the LEDs and LCD. Indicates an error status regarding to ink and maintenance box. Table 1-13. Cyan Indicates an error status of black ink. LCD (B-500DN/B-508DN) Buttons/LEDs/LCD Power OK Arrows Cancel Turns the power ON/OFF. LEDs.5 Control Panel 1. Clears an error and accepts a selected menu setting. LED. Runs a cleaning. Feeds / ejects paper Indicates the power-on status. Indicates an error status of paper. Indicates an error status of cyan ink. Operation Buttons. Indicates an error status regarding to paper.

*8: B-300 power LED flashes. and that of B-500DN/B-508DN turns ON. LCD Icon Display (B-500DN/B-508DN only)” on page19 for the icons shape.EPSON B-300/B-500DN/B-508DN Revision A 1. The LED turns ON when the maintenance cover is opened after an error occurs. OFF for 0. The LED turns ON when the ink lever is moved to its upper position after an error occurs.5 seconds.25 seconds.2 LEDs and LCD Indications Table 1-14. Alternate Flash1: Repeats On and OFF at intervals of 1. ON for 0. the LED lights for 0. and OFF for 1.5. Alternate Flash1: Same as the above Flash.0 second. PRODUCT DESCRIPTION Control Panel 18 Confidential .5 second.5 second.25 seconds.5 second. Flash 3: Repeats On and OFF at intervals of 0. Repeats ON for 0.2 seconds. Note : ---: Flash: Flash 2: No change Repeats On and OFF at intervals of 1. LEDs and LCD Indications Status Power ON Maintenance call Ink level low Maintenance box near full Processing data Feeding / ejecting paper Executing ink sequence Printer cover open error Paper out error No duplex unit error Multi-feed error Ink cartridge CSIC error No ink cartridge or no ink error Maintenance cartridge CSIC error No maintenance cartridge or no ink error Ink lock lever open error Maintenance box cover open error LEDs Power LED Flash / ON*8 ------Flash Flash Flash --------------------- Ink LED ----Flash Flash ------Flash 2 ------ON ON ON ON ON ON Paper LED --------------Flash 2 ON Flash 2 ON ------------- Ink LEDs*1 --PLEASE WAIT LCD Message*2 Priority 21 20 ICON ICON 19 18 17 16 15 14 OK OK OK ICON*7 ICON*7 ICON*7 ICON*7 ICON*7 ICON*7 ICON*7 ICON*7 OK OK OK 13 12 11 10 9 8 7 6 5 Flash 2 Flash *3 ----------------ON*3 ON*3 --------- NOZZLE MAINT ERROR SEE GUIDE REPLACE INK CARTRIDGE REPLACE MAINT ------CLOSE PRINTER COVER (Front) SET PAPER IN CASSETTE (Rear) SET PAPER IN AUTO FEEDER SET DUPLEX UNIT DOUBLE FEED JAM REMOVE PAPER REPLACE INK CARTRIDGE SET INK CARTRIDGE SET MAINT BOX SET MAINT BOX MOVE INK LEVER DOWN SET INK CARTRIDGE*6 CLOSE MAINT BOX COVER SET MAINT BOX*5 (Front) REMOVE JAMMED PAPER (Rear) REMOVE JAMMED PAPER (Duplex) DUPLEX UNIT JAM REMOVE PAPER PRINTER ERROR RESTART PRINTER SERVICE CALL SEE GUIDE POWER OFF --- Paper jam Fatal error Service call Power OFF Reset request*4 --OFF OFF Flash 3 ON --Flash 3 Alternate Flash 2 OFF ON Flash Flash 3 Alternate Flash 1 OFF ON ------OFF ON 4 3 2 1 - Note *1: *2: *3: *4: *5: *6: B-300 only B-500DN/B-508DN only The corresponding LED flashes or lights. When a reset request occurs. *7: See “Table 1-15.

EPSON B-300/B-500DN/B-508DN

Revision A

LCD ICON DISPLAY (B-500DN/B-508DN)
The following icons appear on the LCD according to the printer status. Table 1-15. LCD Icon Display (B-500DN/B-508DN only)
Printer Status • Ink level low • Maintenance box near full Icon

1.6 Status Sheet
B-500DN/B-508DN prints the following printer status sheet when the Printer Status menu is selected. For B-300, turn it on while holding down the Ink button. B-500DN/ B-508DN also can print a network status sheet shown on the following pages.
Log Status Sheet

Printer Name Serial No. Firmware version First Print Time

"model name" xxxxxxxxxxx SHxxxx(SLxxxx) yyyy/mm/dd hh:mm yyyy/mm/dd hh:mm 000000 000000 000000

• No ink • Maintenance box full

Last Print Time Total Pages Color Pages B/W Pages

Print of papers Total Mono Simplex A4/Letter A5 A6/HAGAKI Envelope Others 000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 Duplex 000000 000000 000000 000000 000000 Color Simplex 000000 000000 000000 000000 000000 Duplex 000000 000000 000000 000000 000000

• Ink cartridge CSIC error • No ink cartridge

Print of mode[pages] Simplex Mono Color Total 000000 000000 000000 Duplex 000000 000000 000000 Total 000000 000000 000000

Figure 1-6. Printer Status Sheet Sample

PRODUCT DESCRIPTION

Status Sheet

19 Confidential

EPSON B-300/B-500DN/B-508DN

Revision A

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HH EPSON Network Status Sheet (1/2) HH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH <General Information> Card Type EPSON Built-in 10Base-T/100Base-TX Print Server SerialNumber XXXXXXXXXXXX MAC Address XX:XX:XX:XX:XX:XX Hardware XX.XX Software XX.XX Printer Model XXXXXXXX Time YYYY-MM-DD HH:MM:SS GMT+/-HH:MM <Ethernet> Network Status Port Type

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HH EPSON Network Status Sheet (2/2) HH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH <Port Control> LPR Enable/Disable Port9100 Enable/Disable Port2501 Enable/Disable FTP Enable/Disable <SNMP> Read Community IP Trap 1 IP Trap Address 1 IP Trap Community IP Trap Port 1 IP Trap 2 IP Trap Address 2 IP Trap Community IP Trap Port 2 IP Trap 3 IP Trap Address 3 IP Trap Community IP Trap Port 3 IP Trap 4 IP Trap Address 4 IP Trap Community IP Trap Port 4

Auto(10BASE-T/100BASE-TX, Half/Full Duplex)/ 10BASE-T/100BASE-TX, Half/Full Duplex Auto/MDI/MDI-X

1

<TCP/IP> Get IP Address Auto/Manual IP Address XXX.XXX.XXX.XXX Subnet Mask XXX.XXX.XXX.XXX Default Gateway XXX.XXX.XXX.XXX APIPA Enable/Disable Set using PING Enable/Disable Acquisition way of DNS ADDR Enable/Disable DNS Server Address XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX Acquire Host/Domain name Enable/Disable Host Name XXXXXXXX Domain Name XXXXXXXX Register the NW I/F to DNS Enable/Disable Register directly to DNS Enable/Disable Universal Plug and Play Enable/Disable Device Name XXXXXXXX Bonjour Enable/Disable Bonjour Name XXXXXXXX.local. Bonjour Printer Name XXXXXXXX Bonjour Service XXXXXXXX._printer._tcp.local. XXXXXXXX._http._tcp.local. <Printing Control> Printing Control Access Control Access Control List Access Control List Access Control List Access Control List Access Control List Access Control List Access Control List Access Control List Access Control List Access Control List Access Control List Access Control List Access Control List Access Control List Access Control List Access Control List

2

3

4

public Enable/Disable XXX.XXX.XXX.XXX XXXXXXXX XXXX Enable/Disable XXX.XXX.XXX.XXX XXXXXXXX XXXX Enable/Disable XXX.XXX.XXX.XXX XXXXXXXX XXXX Enable/Disable XXX.XXX.XXX.XXX XXXXXXXX XXXX

<Time> Time Server Time Server Address Synchronize Interval Time Difference(GMT+/-HH:MM) Time Server Status <Idle Timeout> LPR Port9100 <Software Information> Network FW EPSONNet Config Web

Enable/Disable XXX.XXX.XXX.XXX XX +/-HH:MM Success/Failure/Synchronize/Invalid

XXXX sec XXXX sec

XX.XX XX.XX

XXXXX XXXXX

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Enable/Disable Allow/Deny XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX

HHHHHHHHHHHHHHHHHHHHHHHHHHHHH Printer Model Name HH XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX

HHHHHHHHHHHHHHHHHHHHHHHHHHHHH Printer Model Name HH

Figure 1-7. Network Status Sheet Sample (1)

Figure 1-8. Network Status Sheet Sample (2)

PRODUCT DESCRIPTION

Status Sheet

20 Confidential

CHAPTER

2
OPERATING PRINCIPLES

Confidential

M.1 Overview This chapter describes the operating principles of B-300/B-500DN/B-508DN printer mechanism and electric circuits. Y (4 colors) 1.1. Nozzle Layout APG Phase Sensor APG Unit Figure 2-1.EPSON B-300/B-500DN/B-508DN Revision A 2.1.440 nozzles (180 nozzles x 2 per color) 0. cross-layout 2.2 Printhead Print method: On-demand inkjet (F8-Mach Turbo 2) Nozzle configuration Color Number of nozzles Bk. C.1 Printer Mechanism The general diagram of the printer mechanism is shown below. Printer Mechanism Block Diagram Operating Principles Overview 22 Confidential . PF Motor PF Encoder Nozzle pitch The nozzle layout as seen from behind the Printhead is shown below. PF Roller EJ Roller Ink Cartridge Lock Cover Sensor Cover Open Sensor PW Sensor Carriage Assy Printhead CR Encoder EJ Frame CR Shaft (a) (b) Rear ASF Paper feed direction (a) Front ASF Front Paper Sensor (b) Front ASF Paper End Sensor (1) Rear ASF Phase Sensor (2) Rear ASF Home Sensor (3) Duplex Unit Sensor (3) (4) A#180 A#179 A#178 B#180 B#179 B#178 C#180 C#179 C#178 D#180 D#179 D#178 E#180 E#179 E#178 F#180 F#179 F#178 G#180 G#179 G#178 H#180 H#179 H#178 A#3 A#2 A#1 B#3 B#2 B#1 C#3 C#2 C#1 D#3 D#2 D#1 E#3 E#2 E#1 F#3 F#2 F#1 G#3 G#2 G#1 H#3 H#2 H#1 PE Sensor Ink System ASF Motor CR Motor EJC Sensor (1) (2) (4) Front ASF Retard Home Sensor ASF Sub Motor ASF Sub Encoder ASF Encoder Carriage movement direction Figure 2-2.282mm (1/90 inch). 2.

2 Cleaning position --• Opening/closing of the choke valve → (To Pos.1 PG(-) 1.EPSON B-300/B-500DN/B-508DN Revision A 2.2 PG(Typ) 1. PG Settings / Cam Diagram PG(+) PG(++) CL PG PG(-) PG(Typ) APG phase sensor High Low High Low High Low High Low High Low Type PG value (mm) PG setting name Printing Description Not printing Pos.2 Home When using Epson paper • This home setting is made after power-on (after initialization) • Capping / Wiping → Pos.4 PG(++) 2.3 PG(+) 2.5 CL 1.35 Large When using envelopes Use this setting when PG(Typ) is too tight → Pos.1) --- --- --- Rotational direction of the ASF motor Counterclockwise Operating Principles Overview 23 Confidential .7 Normal When using plain paper Use this setting when PG(-) is too tight → Pos. Table 2-1.3 PG Setting The following diagram shows the platen gap (PG) settings of B-300/B-500DN/B-508DN.1.95 Maximum Use this setting when PG(+) is too tight → Pos.

List of Motors & Sensors Mechanism Printhead CR motor Carriage mechanism CR encoder PW sensor Cover open sensor Ink supply mechanism APG mechanism Ink cartridge lock lever sensor (ICL sensor) APG phase sensor (APG sensor) PF motor PF encoder PE sensor ASF motor ASF encoder Paper loading/feed mechanism ASF sub motor ASF sub encoder Front ASF retard home sensor (FP sensor) Rear ASF phase sensor (RP sensor) Rear ASF home sensor (RH sensor) Front ASF paper leading edge detector (PEF sensor) Front ASF paper bottom edge detector (PER sensor) Duplex mechanism Ink system Duplex unit sensor (DP sensor) Maintenance box cover sensor (EJC sensor) Motor or Sensor No.EPSON B-300/B-500DN/B-508DN Revision A 2. Motors & Sensors (rear of the printer mechanism) Operating Principles Motors and Sensors 24 Confidential .2 Motors and Sensors The following table lists the motors and sensors. Table 2-2. Motors & Sensors (front of the printer mechanism) 12 11 A D 15 9 C 5 8 13 14 10 Figure 2-4. --A 1 2 3 4 5 B 6 7 C 8 D 9 10 11 12 13 14 15 16 4 3 1 7 2 16 6 B Figure 2-3.

CHAPTER 3 TROUBLESHOOTING Confidential .

4V or less 2. Troubleshooting information on the motors and sensors is also provided.1.9 Ω ± 10% 47. Motor Resistance & Check Points Motor Name Connector Sub board: CN904 Main board: CN7 Sub board: CN905 Sub board: CN903 Check Points Pin 1 & 2 Pin 1 & 2 Pin 1 & 2 Pin 1 & 2 Resistance 19.24) for the motors and sensors mounting positions. Troubleshooting Flowchart Rear ASF Phase Sensor (RP Sensor) Duplex Sensor (DP Sensor) Front ASF Paper Leading Edge Detection Sensor (PEF Sensor) Front ASF Paper Rear Edge Detection Sensor (PER Sensor) Cover Open Sensor (CO Sensor) Sub board: CN907 Between Pin1 & Pin3 Sub board: CN913 Between Pin1 & Pin2 Sub board: CN914 Between Pin1 & Pin3 Sub board: CN915 Between Pin1 & Pin3 Main board: CN9 Between Pin1 & Pin2 3.4V or more 0.4V or less 2.4V or less 2.4V or less 2.4V or more 0.4V or less 2. Be sure to carry out required adjustments referring to Chapter 5 after the repair or replacement.1 Overview This chapter describes how to troubleshoot problems with error indications and by symptoms. Maintenance Box Cover Detection Main board: CN10 Between Pin1 & Pin2 Sensor (EJC Sensor) Ink Cartridge Lock Lever Detection Sensor (ICL Sensor) Sub board: CN957 Between Pin1 & Pin2 Note * : Reference value Note : See 2.7 Ω ± 10% 12.4V or more 0.2 Ω ± 10% 21.EPSON B-300/B-500DN/B-508DN Revision A 3. check the motor or sensor for any abnormality referring to Table 3-1 and Table 3-2.65 V* 2.2 "Motors and Sensors" (p.4V or less 0 V* 1. and repair or replace the faulty component as necessary referring to Chapter 4.65 V* 0 V* 2.4V or more 0. Sensors Check Points Sensor Name Connector Main board: CN11 Between Pin1 & Pin3 Sub board: CN911 Between Pin1 & Pin3 Sub board: CN908 Between Pin1 & Pin3 Sub board: CN909 Between Pin1 & Pin3 Signal Level 0V 3. Troubleshooting Overview 26 Confidential . See the following sections to identify and troubleshoot problems.1 Ω ± 15% ASF Motor (DC motor) ASF Sub Motor (DC motor) Table 3-2.4V or more 0.4V or more 0.4V or less 2.4V or more 0. CR Motor (DC motor) PF Motor (DC motor) Table 3-1.4V or more 0.3 V 2.4V or more 0.1 Troubleshooting on Motors and Sensors When the motor or sensor is suspect of causing the problem.4V or lower 1.7V or less Sensor Status Detecting paper No paper Detecting paper No paper PG position Out of PG position Front Retard is in upper position Front Retard is in home position Rear ASF Hopper is out of home position Rear ASF Hopper is in home position Rear ASF Hopper is at arbitrary position Rear ASF Hopper is between the preset positions (moving) No duplex unit Duplex unit is installed Detecting paper No paper Detecting paper No paper Cover is open Cover is closed Cover is open Cover is closed Lever is at unlock position Lever is at lock position Start PW Sensor PE Sensor Troubleshooting with error indications or by symptoms APG Phase Sensor (APG Sensor) Front ASF Retard Home Sensor (FP Sensor) Repair or replacement of part/unit Reassembly and adjustment Rear ASF Home Sensor (RH Sensor) Sub board: CN906 Between Pin1 & Pin3 End Figure 3-1.

reload the paper.). reload the paper and set the Front Tray correctly. Press the XXXX*2 button on the printer or click the Continue button if it appears on the screen. Remove and at one time. 3.EPSON B-300/B-500DN/B-508DN Revision A 3. To cancel all print jobs. Press the XXXX*2 button if necessary. Remove any foreign objects occurred. Table 3-3. --- --- --- ON SET PAPER IN CASSETTE SET PAPER IN AUTO FEEDER --- --- --- ON Table 3-8 Troubleshooting Error Messages and Possible Causes 27 Confidential . The nozzles do not fire ink droplets properly even after the --preset number of AID checks General error A mechanical problem has Delete all print jobs and turn the printer off.1 List of Error Indications The following table lists the error indications by the LCD. Service required The ink tube life counter has Parts inside your printer are at the end of their service life.2. After a few minutes. cancel the print job. click the Cancel button. To cancel all print jobs. or the wrong paper size has been fed into the printer. LEDs and the STM3 screen and the possible causes. absorbing ink or etc. --- SERVICE CALL SEE GUIDE NOZZLE MAINT ERROR SEE GUIDE PRINTER ERROR RESTART PRINTER REMOVE JAMMED PAPER DUPLEX UNIT JAM REMOVE PAPER DOUBLE FEED JAM REMOVE PAPER OFF Alternate flash 2 --- --- Chapter 6 Alternate "MAINTE flash 1 NANCE" --Table 3-5 --- Flash 2*1 OFF Flash 3 --- Flash 3 Table 3-6 Paper jam error --- --- --- Flash Table 3-7 Multiple-sheet feed error No paper error Page not printed or multi-page error Multiple sheets of paper were fed A page has not been printed. If the error does not clear. from inside the printer. The messages are displayed during the printer is performing various operations (powering on.2 Error Messages and Possible Causes The following tables explain the error indications by the LCD. Paper does not feed correctly For paper fed from the Rear Tray. If the error or warning indication you face is not found in the table. click the Cancel button. If the power was The printer cannot normally communicate with the computer. Paper jam See your manual for instructions on removing jammed paper. The printer failed to feed paper. turn the printer back on. Error Messages and Possible Causes B-300 Error Name Description STM3 Message LCD Message B-500DN/B-508DN Power --Ink --LED Color --Reference Paper --Table 3-4 Communication error Service Call Maintenance Call Fatal error Communication error Check all connections and make sure all devices are on. turned off during printing. For paper fed from the Front Tray. multiple pages have been fed into the printer at once. see your printer documentation. and then press the XXXX*2 button on the printer or click the Continue button if it appears on the screen. A paper jam has occurred. LEDs and STM3 with their possible causes and reference page for troubleshooting. then make sure the rear printer cover is closed. reload the paper correctly. See your printer reached the specified upper limit. documentation. loading/feeding paper. refer to the Users Guide.

No Duplex Unit error The printer could not detect the Duplex Unit. Revision A B-500DN/B-508DN Power Ink LED Color Reference Paper LCD Message No ink error The cartridge has run out of ink. and then set the Auto Duplexer correctly. Printer cover open Close the printer cover.0 sec. Replace Cartridge Black: XXXX*3 Color: XXXX*3 ⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅ Epson recommends the genuine Epson cartridges listed above.5 seconds. The Ink Lock Lever is not locked. Table 3-9 SET INK CARTRIDGE --ON ON *4 --- Ink Cartridge Lever unlock error Cartridge lock lever unlock Make sure the ink cartridges are installed. Error Messages and Possible Causes B-300 Error Name Description STM3 Message Replace Cartridge Black: XXXX*3 Color: XXXX*3 ⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅⋅ Epson recommends the genuine Epson cartridges listed above. Flash 3: turns on and off at intervals of 0. and then move the cartridge lock MOVE INK LEVER DOWN lever to the lock position. CSIC could not be made. SET MAINT BOX error • Writing to/reading from the Click the How to button for maintenance box replacement instructions. • Writing to/reading from the CSIC could not be made. Click the How to button for ink cartridge installation instructions.EPSON B-300/B-500DN/B-508DN Table 3-3. Troubleshooting Error Messages and Possible Causes 28 Confidential . Printer Cover open error The Printer Cover is open. REPLACE MAINT overflow error reached the specified limit.25 seconds.61).4. CLOSE PRINTER COVER SET DUPLEX UNIT --- ON --- --- --- ON --- --- --- ON --- --- Table 3-10 --- ON --- --- ----- Flash 2 --- ----- Flash 2 Flash 2 Table 3-11 Table 3-21 Note *1: *2: All Ink LEDs become “Flash 2” status.5 sec and Off for 1.: T6190). *4: The corresponding Color LED (s) turns ON. Alternate flash 1: same as “Flash” Alternate flash 2: turns on and off at intervals of 1. and then close the maintenance SET MAINT BOX open error box cover. B-300: Paper button B-500DN/B-508DN: OK button *3: The corresponding ink cartridge product number is indicated. • The printer could not detect Auto Duplexer is not set correctly the Maintenance Box. Flash 2: On for 0. Maintenance box cover open Maintenance Box Cover The Maintenance Box Cover is open.1 "Ink Cartridge" (p. Waste ink amount accumulated Maintenance box full Maintenance Box in the Maintenance Box has Replace the maintenance box (Product No.5 sec. Auto Duplexer is not set correctly Remove any remaining paper by hand. REPLACE INK CARTRIDGE --- ON ON *4 --- Ink cartridge detection error • The printer could not detect the cartridge. See 4. Note : -No change Flash: turns on and off at intervals of 1. On for 0. Click the How to button for maintenance box replacement instructions.5 sec. Off for 0. • The printer detected nonEpson cartridge.: T6190). No Maintenance Box Install the maintenance box (Product No. Click the How to button for ink cartridge installation instructions. Make sure the maintenance box is installed.25 seconds.

• 4.5 "Panel Unit" (p.3.3 Troubleshooting The following tables help you to troubleshoot the problem quickly. Replace the Panel FFC.1 Troubleshooting by Error Message Table 3-4. Is the Panel FFC properly connected to the Panel Board and the Main Board? Panel Board / Panel FFC 2. damaged? * If this does not solve the problem.4 "Disassembling the Main board: CN3 (B-300) CN4 (B-500DN/B-508DN) Panel Unit" (p. First check the LCD/LED indications on the printer or massages on the STM3 screen on a connected computer. Troubleshooting Troubleshooting 29 Confidential . Power Supply Unit 2. When any components to be repaired or replaced are found. Is the Power Cable or the Power Supply Unit itself 2. CHECK POINT You can use the Mechanism Operation Check function of the Adjustment Program to check abnormal movements.6. Replace the Panel Board. Correct the model name stored on the Chapter 5 EEPROM using the Initial Setting menu "ADJUSTMENT" in the Adjustment Program.6.80) 2.82) • 4.5 "Power Supply Unit" (p. Correctly connect the USB cable to the and the computer? printer and the computer. Chapter 5 "ADJUSTMENT" 3. Communication Error Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. Is the Panel Board damaged? Remedies Reference • 4.6. then find the corresponding description in the tables to identify the cause of the problem. replace the Main Board with a new one. see Chapter 4 “Disassembly/Reassembly” to correctly reinstall or replace the components. Is the model name written to the EEPROM on the Main Board correct? 1.1 "Main Board" (p. Replace the Power Supply Unit. Is the printer driver for B-300/B-500DN/B508DN? 1. Connect the cable correctly. • 4.5. 3. Board? Main board: CN5 At power-on The printer does not operate at all. Install the correct printer driver.EPSON B-300/B-500DN/B-508DN Revision A 3. 1. Is the USB cable properly connected to the printer 1. Use the function if necessary.74) 1. USB Cable Printer driver ----- Main Board 1. Is the Power Cable properly connected to the Main 1. 1.68) 1. Connect the Panel FFC correctly. Is the Panel FFC damaged? 3.

6 "Carriage Assy" (p.3. CR Motor Remedies 1. Is the CR Scale properly centered in the CR Encoder? 1. Is the CR Scale damaged? Main Frame The Carriage Assy movement is too slow.3.158) 4. Does the CR Motor operate normally? 1.100) 3.99) 3.EPSON B-300/B-500DN/B-508DN Revision A Table 3-5.7.158) specified.95) Scale. 1. Is the Timing Belt correctly installed? Troubleshooting Troubleshooting 30 Confidential .92) Table 3-6. Is the CR Motor cable properly connected to CN904 connector on the Sub Board? The CR Motor does not operate at all. Clean the Main Frame and lubricate it as 6.100) 4. Board" (p. the CR Encoder? 1. 3.7.2 "CR Scale" (p.1. Is the Motor relay cable properly connected to CN901 2. Is the CR Encoder damaged? CR Encoder 2.1 "Printhead" (p. Connect the Head FFC correctly. Install the Timing Belt correctly.7. At power-on The Carriage Assy hits against the right side of the Main Frame. Reference 4.3. Is the CR Scale surface clean? 2. Reference Any time A Maintenance Call is indicated on the printer. Maintenance Call Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1.3. Replace the CR Encoder with a new one. 1.3 "Lubrication" (p. When the contamination is severe. CR Shaft Timing Belt 1.3.1. 4. Is the FFC correctly connected to the connector on 2. Install the CR Scale correctly. Printhead 4. Clean the CR Shaft and lubricate it as specified. Replace the CR Scale with a new one. Replace the CR Motor with a new one. 1. Fatal Errors Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. and adequately lubricated? 1. Connect the cable correctly to the boards.7.3 "Lubrication" (p.7. replace the Printhead with a new one.5 "CR Motor" (p. Wipe any dirt off the surface of the CR 4. Connect the cable correctly.7.96) connector on the Sub Board and CN6 connector on the Main Board? 3.3. If the error still occurs.3 "APG Assy / Sub 2. 6. CR Scale 2.6 "Carriage Assy" (p. Is the error still indicated after running a cleaning and printing a nozzle check pattern alternately several times? Remedies 1. Is the CR Shaft free of dirt. and adequately lubricated? 1. 1. Is the Main Frame free of dirt. replace the CR Scale with a new one.

4. Is the PF Scale surface clean? PF Scale 2.8 of the Ink System disengaged? At power-on Ink System Extension Spring 0. Is the Carriage Lock correctly installed? Ink System Carriage Lock 2. Is the PF Encoder FFC correctly connected to CN956 connector on the Sub-B Board and the connector on the PF Encoder? 2. Install the Carriage Lock correctly.7.6. Reference 4. Is the PF Encoder damaged? 1. The Carriage Assy hits against the locked Change Lever at power-on. Ink System 2.7.6 "PF Roller Assy" replace the PF Scale with a new one.1 "Ink System" (p. (p. Is the extension spring 0. 2. 4.74) PF Motor The PF Roller makes a quick turn and then the error occurs.2 "PF Encoder" (p. 1. Connect the PF Encoder FFC correctly.125) 1. Replace the PF Scale with a new one.1 "Main Board" (p. Connect the cable correctly.123) 4.5. 1. Fatal Errors Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. Is the PF Motor cable correctly connected to CN7 connector on the Main Board? 2. Wipe any dirt off the surface of the PF Scale.5.74) 4.1 "PF Motor" (p.129) 2.5.6.7.8 Revision A Remedies 1.7. Replace the PF Encoder with a new one.131) Troubleshooting Troubleshooting 31 Confidential . 4. Attach the Extension Spring 0.8 properly. PF Encoder 2. Is the PF Scale damaged? 1.1 "Main Board" (p. Does the PF Motor operate normally? 1.EPSON B-300/B-500DN/B-508DN Table 3-6. Replace the PF Motor with a new one.6. When the contamination is severe.

3. Install the PF Motor correctly and adjust the tension of the PF Timing Belt properly.4. Replace the ASF Motor Assy with a new one. 2. Attach the Extension Spring 2.36 4.123) • Chapter 5 "ADJUSTMENT" Left/Right Upper Paper Guide 1.96) The ASF Motor does not operate at all. Connect the cable correctly to the boards.102) ASF Motor 1.4.Right rear Change Lever Revision A Remedies 1. Is the ASF Motor cable properly connected to CN905 connector on the Sub Board? 2. 4. PF Motor / PF Timing Belt 2. 4.7. Does the ASF Motor operate normally? 3.7.36 of the Change Lever disengaged? .1 "Rear ASF Assy" (p.5. 1. Rear ASF Assy Extension Spring 2. Is the PF Timing Belt damaged? The PF Roller and the EJ Roller do not rotate normally.7. Replace the ASF Motor Assy with a new one.7. Board" (p.EPSON B-300/B-500DN/B-508DN Table 3-6.5.1 "PF Motor" (p.3 "APG Assy / Sub 2. Reference The Carriage Assy hits against the locked Change Lever at power-on. Fatal Errors Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. Is the PF Motor properly installed.3 "ASF Motor Assy" (p. 4. Is the ASF Scale surface clean? 4. At power-on The Carriage Assy hits against the Left/Right Upper Paper Guides at power-on. Replace the ASF Motor Assy with a new one. Install the Left/Right Upper Paper disengaged? Guides correctly. Is the spring of the Left/Right Upper Paper Guides 1. Is the extension spring 2.7.4 "Left/Right Upper Paper Guide" (p. ASF Motor 3. Is the ASF Scale damaged? 5. 5. Is the Motor relay cable properly connected to CN901 connector on the Sub Board and CN6 connector on the Main Board? 1. • 4. Replace the PF Timing Belt with a new one.126) 4. and does the PF Timing Belt have a proper tension? 1.36 properly. Connect the cable correctly.105) Troubleshooting Troubleshooting 32 Confidential .

7.4. Is the ASF Sub Motor cable properly connected to 1. Is the ASF Sub Encoder cable properly connected to CN916 connector on the Sub Board? At power-on The ASF Sub Motor makes a quick turn and then the error occurs.7.7.4 "Planet Lock to CN902 connector on the Sub Board and CN8 boards.Right side - The Rear ASF cannot be reset. (The hopper does not operate at all. Revision A Reference 4.4? .109) 3.107) connector on the Main Board? • 4. Does the ASF Sub Motor operate normally? 1.) Rear ASF Assy 4. the cam of Spur Gear 34. Assy" (p. ASF Sub Encoder 2. 4. Is the sensor relay cable (FFC) properly connected 2. Is the ASF Sub Encoder damaged? 4.3. Connect the cable correctly. Replace the ASF Sub Motor with a new one. Connect the cable (FFC) correctly to the • 4.96) 1. CN903 connector on the Sub Board? The ASF Sub Motor does not operate at all. Is the ASF Sub Encoder correctly installed? 3.4. Replace the ASF Encoder with a new one. 1.102) Planetary Gear Spur Gear Cam Troubleshooting Troubleshooting 33 Confidential . Connect the cable correctly. Connect the cable correctly to the boards. Install the ASF Sub Encoder correctly.3 "APG Assy / Sub Board" (p.1 "Rear ASF Assy" (p. 2. Connect the cable (FFC) correctly to the boards.1 "Rear ASF Assy" (p.7. Fatal Errors Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. ASF Encoder 2. Is the ASF Encoder damaged? Remedies 1.102) 3.7. Is the ASF Encoder cable properly connected to CN910 connector on the Sub Board? The ASF Motor makes a quick turn and then the error occurs. Is the relay cable (FFC) properly connected to CN902 connector on the Sub Board and CN8 connector on the Main Board? 3. ASF Sub Motor 2. Replace the ASF Encoder with a new one.5 "ASF Sub Encoder" (p. 2.EPSON B-300/B-500DN/B-508DN Table 3-6. Install the RASF Planetary Gear correctly.4. Is the Motor relay cable properly connected to CN901 connector on the Sub Board and CN6 connector on the Main Board? 3. 4.4. Is the RASF Planetary Gear properly engaged with 1. Connect the cable correctly. 1. 3.

Install the RASF Planetary Gear correctly. Connect the cable correctly. Rear Home Sensor 2. Is the sensor relay cable (FFC) properly connected to CN902 connector on the Sub Board and CN8 connector on the Main Board? 2. Connect the cable (FFC) correctly to the boards. Connect the cable (FFC) correctly to the boards.7. Is the FP (Front Position) Sensor cable properly 1.) Failed Part / Part Name Planet Lock Assy Check Points Remedies Revision A Reference 4. Connect the cable (FFC) correctly to the boards. Connect the cable correctly. with the Carriage? 1. connected to CN906 connector on the Sub Board? 2.7. connected to CN909 connector on the Sub Board? 2.107) 1.3.1 "Rear ASF Assy" (p. At power-on Front Position Sensor 1.7. Is the RP (Rear Position) Sensor cable properly 1. (The hopper does not operate at all.7.110) 1.3 "APG Assy / Sub Board" (p. Connect the cable correctly. 4.Right side - 4.4. connected to CN907 connector on the Sub Board? Rear Position Sensor The error occurs after up-anddown movements of the hopper. Is the RASF Planetary Gear properly engaged with 1.102) Planetary Gear Spur Gear Cam Troubleshooting Troubleshooting 34 Confidential . 4. Is the sensor relay cable (FFC) properly connected to CN902 connector on the Sub Board and CN8 connector on the Main Board? 2. Is the RH (Rear Home) Sensor cable properly 1.4 "Planet Lock Assy" (p. Fatal Errors Troubleshooting Occurrence Timing Symptoms The Rear ASF cannot be reset. the cam of Spur Gear 34.EPSON B-300/B-500DN/B-508DN Table 3-6.4.4. Install the Planet Lock Assy correctly. Is the sensor relay cable (FFC) properly connected to CN902 connector on the Sub Board and CN8 connector on the Main Board? 2.6 "Retard Transfer Assy" (p.4? . Is the Planet Lock Assy properly correctly engaged 1. (The Front Retard does not move from the raised position) Rear ASF Assy 1.96) The Front ASF cannot be reset.

Is the Left PG Cam damaged? Left PG Cam 1. Connect the cable correctly to the boards.15.6 "Carriage Assy" (p.7.96) 3.3. Is the ASF Motor cable properly connected to CN905 connector on the Sub Board? 2. Replace the ASF Motor Assy with a new one. Is the APG Assy correctly installed? 2. 1. CR Shaft 1. Install the Combination Transmission Gear 10. Replace the ASF Motor Assy with a new one.3. Replace the APG Assy with a new one. Is the Motor relay cable properly connected to CN901 connector on the Sub Board and CN6 connector on the Main Board? ASF Motor 3.7. Install the APG Assy correctly aligning the phase. Replace the Left PG Cam with a new one.2 correctly.Right side - APG Phase Sensor At power-on Changing APG The error occurs when the platen gap is automatically reset or changed.2 correctly installed? Combination Transmission Gear APG Assy Revision A Remedies 1. 2.EPSON B-300/B-500DN/B-508DN Table 3-6.3. Fatal Errors Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. 4.15. 5. Reference APG Assy 4.7.3 "ASF Motor Assy" (p. Is the APG Phase Sensor damaged? 1.3 "APG Assy / Sub Board" (p. Is the ASF Scale surface clean? 4. Troubleshooting Troubleshooting 35 Confidential . Is the ASF Scale damaged? 5.105) one.100) CR Shaft 1. Does the ASF Motor operate normally? 1.96) .4. Is the Combination Transmission Gear 10.7. Replace the ASF Motor Assy with a new 4. Connect the cable correctly. 4. 4. Board" (p.3 "APG Assy / Sub 2.

7.7.1 "Printhead" (p. 1. Replace the Ink System with a new one. Remove any foreign material using a cotton bud. Connect the Head FFC correctly.4.3. Is the Printhead damaged? 1. Is the Cap damaged or contaminated with foreign material? 2. 4.2 Ink System 4. Connect the AID Board FFC correctly.6. Is the AID cable damaged? Ink System 2. Is the AID cable correctly connected to CN2 connector on the AID Board? 3. Are the Cassette Corks on the Cassette Assy damaged or contaminated? 1.3 "Cassette Assy" (p. Install the APG Planetary Gear correctly. Is the Head FFC correctly connected to CN801.4. Replace the Printhead with a new one. Install the Cassette Assy correctly. 2.6.131) a new one if any damage is observed.Right side APG Planetary Gear Combination Transmission Gear (APG) Revision A Remedies 1. 1. Replace the AID Board with a new one.105) The error occurs after paper Feeding paper from feeding from the Front ASF Front ASF failed several times due to paper out error. Replace the Cassette Corks with new ones.6. connector on the Main Board and CN1 connector on the AID Board? AID Board 2.77) Troubleshooting Troubleshooting 36 Confidential . 1.EPSON B-300/B-500DN/B-508DN Table 3-6. 4.3 "ASF Motor Assy" (p. Reference At power-on Changing APG The error occurs when the platen gap is automatically reset or changed. 4. APG Planetary Gear Spur Gear 11. 3.3 "AID Board" (p. Is the AID Board damaged? 1. Fatal Errors Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. or replace the Ink System with (p. CN803. Is the APG Planetary Gear properly engaged? .92) Printhead PW Sensor Any time Other than those described above 1.1 "Ink System" 2.74) 4. CN802. 1.7. CN804 connectors on the Main Board? 1.63) 4. Is the AID Board FFC correctly connected to CN14 1. Is the Cassette Assy correctly installed? Cassette Assy 2. Connect the AID cable correctly.1 "Main Board" (p.

Is the sensor relay FFC properly connected to CN8 1. connector on the Main Board and CN902 connector 4.1 "Main Board" (p. Is the Main Board damaged? --- 1.3 "APG Assy / Sub on the Sub Board? Board" (p. Connect the sensor relay FFC correctly. remove the Stacker Assy to remove the jammed paper.7. 1. Replace the cable with a new one. Is the Motor relay cable damaged? Any time Other than those described above Sensor Relay FFC Remedies 1. Remove the jammed paper one by one. 4.74) Main Board After installing the The error occurs when paper is Cassette Assy fed from the Front ASF. Replace the FFC with a new one.4.96) 2.7. --- Troubleshooting Troubleshooting 37 Confidential . Replace the Main Board with a new one.6 "Retard Transfer Assy" (p.EPSON B-300/B-500DN/B-508DN Table 3-6. Remove the Cassette Assy. Is the sensor relay FFC damaged? 2. Is paper jammed inside 1. the printer? * When the Cassette Assy cannot be removed.3. Fatal Errors Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. 1. Is the Motor relay cable properly connected to CN6 connector on the Main Board and CN901 connector on the Sub Board? 2.110) 2. Revision A Reference Motor Relay Cable 4. 1. Connect the cable correctly.6.

Is the Front ASF Cover Assy correctly installed? Assy 1. contaminated with micro pearl paper dust or greasy dirt? Front ASF Cover 1.66) 4. Install the Paper Guide Bank Assy correctly.50) 4. Extension Spring 1. Paper Jam Error / Multi-Feed Error Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. Clean the surface of the rollers.1 "Rear ASF Assy" (p.4. Correctly attach the Extension Spring during the paper feed operation? 1. Does the Retard Roller assembly operate normally 3. but the paper is not fed inside the printer.7. Is the surface of Front Retard Roller contaminated 2.9 "Paper Guide Bank Assy" (p.3 "Front ASF Cover Assy" (p.98 on the backside of the Retard Roller. 4. 2. Reference 3. Install the Paper Back Lever and the Torsion Spring 6.4. Does the Paper Back Lever operate normally during the paper feed operation?.45 correctly. "Troubleshooting USB I/F Problems" (p. with micro pearl paper dust or greasy dirt? Troubleshooting Troubleshooting 38 Confidential . Is the Rear ASF Assy correctly installed? 2.5.7. Remedies 1.102) Rear ASF Assy Any time Paper feeding operation is performed normally.EPSON B-300/B-500DN/B-508DN Revision A Table 3-7. Table 3-19. Is the Paper Guide Bank Assy correctly installed? Paper Guide Bank Assy 1. "Troubleshooting Paper Feed Problems" (p. Install the Rear ASF Assy correctly. Install the Front ASF Cover Assy correctly. Is the surface of the LD Roller and Retard Roller 4.46) 2.98 Retard Roller Rear ASF 4. Clean the surface of the rollers.116) Table 3-12. 1.

98 on the backside of the Retard Roller assembly.12 "Rear Paper Guide / PE Sensor" (p.74) • 4.6.7. PE Sensor . 3. Clean the surface of the rollers. but the paper is not fed inside the printer.46) • 4. Is the PE Sensor damaged? 4.1 "Rear ASF Assy" (p. Extension Spring 1.3. Paper Jam Error / Multi-Feed Error Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Idle Roller Check Points 1. Connect the cable correctly. Replace the Rear Paper Guide with a new one.98 Retard Roller Rear ASF Rear ASF Assy 4.7.Right rear - Lumiler (PE Sensor) Any time 4. Revision A Reference Table 3-12. Replace the Rear Paper Guide with a new one. Multiple sheets of paper are always fed at one time.3 "APG Assy / Sub 2. Connect the cable correctly to the boards.121) 4. Is the lumiler protecting the PE Sensor contaminated? 3.EPSON B-300/B-500DN/B-508DN Table 3-7.96) to CN902 connector on the Sub Board and CN8 connector on the Main Board? 1.1 "Main Board" (p.4. Is the PE Sensor cable properly connected to CN911 connector on the Sub Board? Remedies 1. Does the Retard Roller assembly operate normally 1. "Troubleshooting Paper Feed Problems" (p.102) Troubleshooting Troubleshooting 39 Confidential . Board" (p. Is the sensor relay cable (FFC) properly connected 2. Is the surface of Idle Roller contaminated with micro pearl paper dust or greasy dirt? 1.7. 1. Correctly attach the Extension Spring during the paper feed operation? 1.4. Paper feeding operation is performed normally.

disengaged? Paper Guide* Note * : A paper jam may result in damaging the Printhead because the paper can rub against the Printhead surface.Right rear Lumiler (PE Sensor) 3. Replace the Rear Paper Guide with a new one. Connect the cable correctly. Is the EJ Frame Assy correctly installed? 3. 1.96) to CN902 connector on the Sub Board and CN8 connector on the Main Board? 3.12 "Rear Paper Guide / PE Sensor" (p.EPSON B-300/B-500DN/B-508DN Table 3-7.3. Is the sensor relay cable (FFC) properly connected 2.5 "Front Paper Guide & EJ Roller Assy" (p. Paper Jam Error / Multi-Feed Error Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. but it is ejected immediately. Install the EJ Frame Assy correctly. Is the PE Sensor cable properly connected to CN911 connector on the Sub Board? Remedies 1. 4.4. Revision A Reference • 4.1 "Main Board" (p. Is the EJ Frame Assy deformed protruding downward? Leading edge of paper does not Left/Right Upper 1.6. 2. Is the lumiler protecting the PE Sensor contaminated? Paper is fed into the printer. Replace the EJ Frame Assy with a new one. Install the Left/Right Upper Paper Guides correctly.7.74) • 4. PE Sensor .12 "Rear Paper Guide / PE Sensor" (p. Is the PE Sensor damaged? 1.128) Troubleshooting Troubleshooting 40 Confidential . Is the spring of the Left/Right Upper Paper Guides reach the PF Roller. 3.121) 2. Install the Star Wheel Holder correctly. 1. Connect the cable correctly to the boards.121) Any time 4.7.5. 4.7. EJ Frame Assy* Star Wheel Holder 4.7. Is the Star Wheel Roller Holder disengaged? EJ Frame Assy (backside) 4.4. Board" (p. Leading edge of paper does not go through between the EJ Roller and the Star Wheels. Replace the Rear Paper Guide with a new one.3 "APG Assy / Sub 2.

Paper Out Error Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. Is the torsion spring correctly attached? . * If this does not solve the problem. but paper is not fed. replace the LD Roller with a new one. Install the RASF Planetary Gear correctly.7.EPSON B-300/B-500DN/B-508DN Revision A Table 3-8. 1. Rear ASF Assy ASF Motor Troubleshooting Troubleshooting 41 Confidential .4. 1. Attach the torsion spring correctly.51 to the ASF Frame and the hopper.Right side Torsion Spring Hook The ASF Motor drive force is not transmitted to the LD Roller Shaft.1 "Rear ASF Assy" with a clean cloth moistened with (p. . Does the hopper operate normally during paper feeding operation? Remedies 1. Wipe off the paper dust on the LD Roller 4. Rear ASF Assy 1. Is the surface of the LD Roller free of paper dust? 1.Right side - Rear ASF Assy Planetary Gear Spur Gear Cam Any time The LD Roller shaft rotates normally. the cam of Spur Gear 34.102) alcohol. but the hopper does not operate. Correctly attach the Compression Spring 2.4? The LD Roller shaft rotates to feed paper. Reference 2. Is the RASF Planetary Gear properly engaged with 2.

If this does not solve the problem.4.102) ASF Motor Troubleshooting Troubleshooting 42 Confidential . Are the gears on the Rear ASF correctly engaged with each other? Rear ASF Assy LD Roller Planetary Gear 3. Reassemble the Rear ASF correctly. 4. 3.7.EPSON B-300/B-500DN/B-508DN Table 3-8. Is the extension spring 0.1 "Rear ASF Assy" (p.Right rear Change Lever Revision A Remedies 2.76 of the Change Lever disengaged? . Paper Out Error Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 2.36 ASF Motor Any time The ASF Motor drive force is not transmitted to the LD Roller Shaft. Reference Extension Spring 2. replace the Rear ASF Assy with a new one.76 properly. Attach the Extension Spring 0.

2. Install the RASF Planetary Gear correctly. Attach the Front Retard extension spring correctly. FD Belt 1. Carry out the FD Belt Tension adjustment.107) Chapter 5 "ADJUSTMENT" Troubleshooting Troubleshooting 43 Confidential .9 "Paper Guide Bank Assy" (p. Is the surface of the Idle Roller free of paper dust? 1. Rear ASF Assy Planet Lock Assy The ASF Motor drive force is not transmitted to the Pick-up Roller.4? 1. 1.7. Revision A Reference 4.4 "Planet Lock Assy" (p. --4. 4.4.7.7. Is the Front Retard extension spring disengaged? 3.116) * If this does not solve the problem. Does the Planet Lock Assy properly move in synchronization with the Carriage movement? 1.9 "Paper Guide Bank moistened with alcohol. Install the Cassette Assy correctly.4.7. Install the Planet Lock Assy correctly. Is the surface of the Front Retard Roller free of paper dust? Front Retard Roller (Paper Guide Bank Assy) Remedies 1. Are the Cassette Corks on the Cassette Assy damaged or contaminated? 1. Paper Out Error Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. Replace the Cassette Corks with new ones.116) --- Any time The Pick-up Roller rotates normally. Assy" (p. Wipe off the paper dust on the Front Retard Roller with a clean cloth 4.4.3 "Cassette Assy" (p. 2. Does the FD Belt has a proper tension? 1. Is the RASF Planetary Gear properly engaged with 1. Install the Paper Guide Bank Assy into the groove of the Spur Gear Cam 27? correctly. replace the Front Retard Roller with a new one. Is the Cassette Assy correctly installed? Cassette Assy 2.1 "Rear ASF Assy" (p. 4. 2.4.4. but the paper is not fed into the printer. Wipe off the paper dust on the Idle Roller with a clean cloth moistened with alcohol. Is the tip of the Retard Reset shaft properly inserted 3.EPSON B-300/B-500DN/B-508DN Table 3-8.102) the cam of Spur Gear 34. Idle Roller 1.63) 1.

Is the Maintenance Box nearly full or full? Maintenance Box 2. Is the Ink Cartridge Lock Lever Sensor cable properly connected to CN957 connector on the Sub-B Board? 1. Maintenance Box Overflow Error / No Maintenance Box Error / Maintenance Box Cover Open Error Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1.61) At power-on The error occurs after the printer detects that the Carriage Assy is in the home position. Reference 4. Replace the Maintenance Box with a new one. Connect the Maintenance Box FFC correctly. 4. Maintenance Box FFC EJ Waste Ink Assy Troubleshooting Troubleshooting 44 Confidential .7. 2. Is the EJ Waste Ink Assy correctly installed? 2. Replace the IC Holder Assy with a new one.134) 1. connector on the Sub Board? 1. Is the memory chip on the ink cartridge disconnected or damaged? 2.1 "Ink Cartridge" (p. terminal on the IC Holder. Connect the CSIC FFC correctly.4. 2.2 "EJ Waste Ink a new one.4. Connect the Sub-B Board Relay FFC to CN13 connector on the Main Board and CN951 correctly. Install the EJ Waste Ink Assy correctly. Replace the EJ Waste Ink Assy with a new one. Replace the Ink Cartridge with a new one. and to CN952. Replace the Ink Cartridge with a new one. Is the Maintenance Box FFC properly connected to CN918 connector on the Sub Board? 2. Is the CSIC terminal damaged? 1. 1. Is the CSIC terminal of the Maintenance Box damaged? Remedies 1. Replace the Maintenance Box with a new one. Is the CSIC FFC properly connected to the CSIC 1. Is the memory chip on the Maintenance Box disconnected or damaged? 1. Assy" (p.EPSON B-300/B-500DN/B-508DN Revision A Table 3-9. Is the Sub-B Board relay FFC properly connected 1.62) At power-on The error occurs after the printer detects that the Carriage Assy is in the home position. Ink Cartridges 2. Is the Maintenance Box FFC damaged? 1.84) IC Holder The Ink Cartridge Lever is locked. Replace the Maintenance Box FFC with 4. CN953. Ink Out Error / Ink Cartridge Error / Ink Cartridge Lever Unlock Error Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points Remedies Reference 1. Ink Cartridge Lock Lever Sensor Any time Table 3-10.7. Connect the cable correctly. 2. Sub-B Board Relay FFC 1.2 "Maintenance Box Assy" (p. 1.6. CSIC FFC 4. but the unlock error is displayed. Is (are) the ink cartridge(s) almost empty or empty? 1.1 "IC Holder Assy" (p. CN954.1. and CN955 connectors on the Sub-B Board? 1.

Is the Cover Open Sensor damaged? 2. 3. 3. but the Maintenance Box Cover Open error is displayed.7. Connect the cable correctly. Printer Cover Open Error Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points Remedies Reference 1. Replace the EJC Sensor with a new one. Maintenance Box Overflow Error / No Maintenance Box Error / Maintenance Box Cover Open Error Troubleshooting Occurrence Timing Symptoms Failed Part / Part Name Check Points 1. Is the Cover Open Sensor cable properly connected to 1. Connect the cable correctly. Revision A Reference Any time The Maintenance Box Cover is closed. Is the EJC Sensor cable properly connected to CN10 connector on the Main Board? EJC Sensor 2.3 "EJC Sensor" (p. 4. 2.5. Replace the cable with a new one. Replace the Cover Open Sensor with a new one. Is the Cover Open Sensor cable damaged? 3. Is the EJC Sensor damaged? Remedies 1.3 "Cover Open Sensor" (p. Is the EJC Sensor cable damaged? 3.EPSON B-300/B-500DN/B-508DN Table 3-10. 4.73) Troubleshooting Troubleshooting 45 Confidential . CN9 on the Main Board? Any time The Printer Cover is closed. Cover Open Sensor 2.7.6. but the cover open error is displayed.134) Table 3-11. Replace the Cover Open Sensor cable with a new one.

4. See 4.4 Troubleshooting by Symptom (no error indications) 3. paper dust or greasy dirt? LD Roller.4. Replace the PER or PEF Sensor cable. Idle Roller.7.120)/ 4.11 "PER Sensor" (p. Paper is not fed. Load the post card on the ASF so that the alcohol-moistened cloth contacts with the LD Roller surface (or Retard Roller surface). See 4.6 "Retard Transfer Assy" (p.4 "Planet Lock Assy" (p. 3.7.120). or Retard Roller. 1.1 Troubleshooting Printer Mechanism Problems This section provides information for troubleshooting problems of printing mechanisms. Troubleshooting Troubleshooting by Symptom (no error indications) 46 Confidential .110). Start paper feed operation using the button on the control panel. Load a cleaning sheet upside down on the ASF cassette. If any obstructions or foreign material is found inside the mechanism. Replace the PER Sensor or PEF Sensor with a new one. Troubleshooting Paper Ejecting Problems Problem Paper get jammed before being ejected Possible Cause Paper feed operation error EJ Roller operation failure Check Point Does the PF Roller rotate normally and is the rotational force transmitted to the EJ Roller correctly? Does the EJ Roller rotate normally? Remedy Install the PF Motor properly and apply proper tension to the PF Timing Belt. Contamination or wear of the Is the surface of Paper Feed Roller contaminated with micro pearl Front Retard Roller. See 4. replace the LD Roller and the Retard Roller with new ones.7. 3. press the button on the control panel to start paper feeding.EPSON B-300/B-500DN/B-508DN Revision A 3.1 "PF Motor" (p.10 "PEF Sensor" (p. 2.7.7. To remove severe smear.1 "Rear ASF Assy" (p. staple a cloth moistened with alcohol to a post card and clean the roller using it as described below. Holding the top edge of the card.4. Troubleshooting Paper Feed Problems Problem Possible Cause Check Point Remedy Clean the roller using a cleaning sheet.11 "PER Sensor" (p.102)/ 4.123). See 4.4.7.120) / 4.5.120).4. 1. See 4.7. Is there any abnormality found in the paper feed mechanism? Are the PER / PEF Sensor cables properly connected to CN914 / CN915 on the Sub Board? Plain paper is not fed normally PER Sensor and PEF Sensor failure Are the PER / PEF Sensor cables damaged? Are the PER Sensor and PEF Sensor correctly installed? Paper ejection error Table 3-13. Contamination of the Pickup Roller Abnormal operation of the paper feed mechanism Has the frictional force of the Pick-up Roller dropped and is it causing Clean the Pick-up Roller with a cotton moistened with pure water.4. Repeat the above procedure several times. 2.10 "PEF Sensor" (p.11 "PER Sensor" (p.7.10 "PEF Sensor" (p.4. Connect the cables correctly.120)/ 4.120).7. Repeat the paper feed operation several times.4.4. If this does not solve the problem.107)/ 4.4. the problem of the front paper feed? Check the Planet Lock Assy and the planetary gears in the mechanism for proper installation. remove it. Paper feed error Table 3-12. The roller surface (LD Roller or Retard Roller) is cleaned.7.

1 "IC Holder Assy" (p. surface (dots are missing) Certain dots are always not printed correctly The capping absorber contacts with the Printhead surface.EPSON B-300/B-500DN/B-508DN Carriage error Table 3-14. Replace the Head FFC with a new one.2 "Adjustment by Using Adjustment Program" (p. See 6.102). Head FFC failure Printhead failure Is the capping absorber deformed or damaged? Is the Head FFC damaged? Run a cleaning and nozzle check. Repeat it several times. Does the Head FFC have an adequate slack and not interrupting the Carriage movement? Check the FFC status by manually moving the Carriage Assy from side to side. Check the FFC using a tester. See 4.1 "Rear ASF Assy" (p. replace the Printhead with a new one. Route the Head FFC correctly on the Main Frame. and run a nozzle check. Connect the Head FFC correctly.92). Remedy Revision A Clean the CR shaft and lubricate it as specified.158). If the cleaning does not solve the problem. and then run a nozzle check. If the cleaning does not solve the problem. See 4.4. Install the Ink Tubes correctly. See 4.84) Attach the springs correctly. If no problem is found in the connection.3. See 5. (dots are missing) Dots are sometimes Ink cartridge failure missing Poor connection of the Head FFC Printhead failure Printout is totally abnormal Vertical lines are not straight Poor connection of the Head FFC Printhead failure Improper Bi-D adjustment Replace the ink cartridges with new ones. Print quality problems Table 3-15.1. Does the result show abnormality? Run a cleaning several times.7. Replace the Head FFC with a new one. Replace the Ink System with a new one. Replace the Ink cartridges with new ones.7. Contamination of the Printhead Run a cleaning and make a test print.143). Carry out the Bi-D adjustment.7. Repeat it several times.3 "Lubrication" (p. Troubleshooting Print Quality Problems Problem Possible Cause Check Point Remedy Clean the Printhead surface using a cotton-tipped swab. Troubleshooting Carriage Movement Problems Problem Possible Cause Check Point Is there any obstructions on the Carriage path? Does the Carriage Assy move smoothly when it is manually moved? The movements of Carriage Assy during printing is abnormal Something is obstructing the Carriage movements.1. Are the Ink Tubes correctly installed? Are the springs that secure the Change Lever and Change Slider disengaged? Remove the obstructions.1 "Printhead" (p. Repeat it several times. Is the FFC securely connected to the boards and Carriage Assy? Is the Head FFC securely connected to the Printhead? Has the Bi-D adjustment been carried out properly? Troubleshooting Troubleshooting by Symptom (no error indications) 47 Confidential . replace the Printhead with a new one. Clean the Printhead surface using a cotton-tipped swab. Contamination of the Printhead surface Run a cleaning and nozzle check. replace the Printhead with a new one.

Replace the Ink cartridges with new ones.1 "PG Adjustment" (p. Reassemble the CR shaft. and check whether the printer is normally powered or not. Clean the Cleaner Blade or replace it with a new one. Carry out the Head Angle adjustment. Connect the cable correctly. See 5.2.158).EPSON B-300/B-500DN/B-508DN Table 3-15.7. Use the correct power source. Replace the Power Supply Board.3. Table 3-16. ink droplets are fired diagonally. Revision A Sliding operation failure of the Is the backside of the Main Frame where the Carriage slides against Carriage adequately lubricated? White or black bands appear on printouts Improper platen gap Damage of gears Due to contamination on the Printhead surface.100).7. See 4. Carefully clean the PF Roller surface with a soft brush. Does the AC power source match with the requirement of the printer? Is the Power Cable properly connected to CN5 connector on the Main Board? Is the fuse (F1) on the Power Supply Board blown? Is a normal voltage being output from the Power Supply Board? Remedy Replace the power code with a new one. Improper Head Angle adjustment Printhead failure CR Shaft failure Is the platen gap setting correct? Are the gears of the PF and ASF mechanisms free of damage or deformation? Run a cleaning and make a test print. See 4.3.6 "Carriage Assy" (p. Is the CR shaft correctly installed? Is the CR shaft surface damaged? Clean the Main Frame and apply G-71 grease as specified. Is the Cleaner Blade free of dust or dirt? Has the Head Angle adjustment been carried out properly? Run a cleaning several times. The problem does not occur? Check Point Remedy Clean the CR shaft surface with a soft dry cloth.4. and then make a test print. Repeat it several times.100).146). Replace the PF Roller with a new one.3. 3. Replace the faulty part with a new one. Replace the Main Board when the output voltage is normal.2 Troubleshooting Electrical Problems Check the points described in the table below when the printer does not operate at all (LED does not light) at power-on. Replace the Printhead with a new one. Troubleshooting Print Quality Problems Problem Possible Cause Contamination of the CR shaft PF Roller failure Ink cartridge failure Is the CR shaft free of dirt? Is the PF Roller free of dirt? Is the PF Roller damaged? Set new ink cartridges and make a test print. Replace the CR shaft with a new one. See 4.3 "Lubrication" (p. See 6.3. Replace the Power Supply Unit when the output voltage is abnormal.1.92). Troubleshooting Troubleshooting by Symptom (no error indications) 48 Confidential . Troubleshooting Power Supply Problems Possible Cause Power code failure Incorrect AC power supply Poor connection of the connectors The fuse is blown Abnormal output of the Power Supply Board Check Point Replace the power code with another one. See 5.6 "Carriage Assy" (p. Carry out the PG adjustment.6 "Head angular adjustment (TBD)" (p. Clean the Printhead surface using a cotton-tipped swab.151).1 "Printhead" (p.7.

EPSON B-300/B-500DN/B-508DN

Revision A

3.4.3 Troubleshooting Ink Supply / Waste Ink Problems
Normal print cannot be made Table 3-17. Troubleshooting Ink Supply Problems
Problem Possible Cause Ink cartridge failure Incorrect connection of the Head FFC Cleaner Blade failure Poor connection of the Head FFC The carriage moves correctly, but the printout is abnormal Printhead failure Ink leak or clogging Valve Head Assy mounting failure Ink Tube failure Check Point Set new ink cartridges and make a test print. The problem does not occur? Is the Head FFC properly connected to the Printhead and CN801, CN802, CN803, and CN804 connectors on the Main Board? Is the Cleaner Blade free of dust or dirt? Check the FFC using a tester. Does the result show abnormality? Run a cleaning and make a test print. Repeat it several times. Is ink leakage observed on the Printhead? Is the Valve Head Assy correctly installed? Are the Ink Tubes damaged? Does the PF Roller rotate normally and the Choke Valve operate normally powered via the CV Drive Assy? Replace the Ink cartridges with new ones. Remedy

Connect the Head FFC correctly. Clean the Cleaner Blade or replace it with a new one. Replace the Head FFC with a new one. If the cleaning does not solve the problem, replace the Printhead with a new one. Install the ink cartridges correctly. If this does not solve the problem, replace the ink cartridges or the Printhead with new ones. Install the Valve Head Assy correctly. See 4.7.1.1 "IC Holder Assy" (p.84). If there is possibility of ink leakage (when scratches or bends in the tubes are observed), replace the IC Holder Assy with a new one. See 4.7.1.1 "IC Holder Assy" (p.84). Check the CV Drive Assy and Carriage shaft for proper installation. If there is no problem with the installation and the Choke Valve continues abnormal operation, replace the IC Holder Assy with a new one. See 4.7.1.3 "CV Drive Assy" (p.89).

Choke Valve failure

Waste ink error Table 3-18. Troubleshooting Ink Suction / Waste Ink Problems
Problem Possible Cause The pump tube is partially flat. Contamination or damage of the cap Disconnection of the Ink Tubes from the cap Cap movement failure The tube between the Maintenance Box and Ink System is partially flat. Check Point Is there any flat portions in the tubes? Is the Cap damaged or contaminated with foreign material? Is the tube disconnected from the bottom of the cap? Is the compression spring of the cap section properly engaged? Is the tube properly routed between the Ink System and the EJ Waste Ink Assy? Replace the Ink System with a new one. Remove any foreign material using a cotton bud, or replace the Ink System with a new one if any damage is observed. Connect the tubes correctly. Replace the Ink System with a new one. Securely connect the Ink System tube to the Waste Ink Joint and the EJ Waste Ink Assy tube, and route the tube correctly. Remedy

Ink is not properly transported from the Printhead to the cap, or from the cap to the Ink Tubes.

Troubleshooting

Troubleshooting by Symptom (no error indications)

49 Confidential

EPSON B-300/B-500DN/B-508DN

Revision A
Network Interface (B-500DN/B-508DN only) Table 3-20. Troubleshooting Network I/F (B-500DN/B-508DN only) Problems
Possible Cause 1. Check Point Are the computer and the printer properly connected to a LAN port such as a hub or router? Is the link lamp on the access point or hub connected to the printer lit or flashing? Remedy

3.4.4 Troubleshooting I/F-related Problems
This section provides information for troubleshooting problems related to the USB interfaces and the network interface (B-500DN/B-508DN only). USB Interface Table 3-19. Troubleshooting USB I/F Problems
Possible Cause Check Point Click My Computer → Property → Device Manager on Windows computer. Is the printer driver is included in the Other Devices by mistake? Remedy

Correctly connect the computer and the printer to a LAN port using a LAN cable.

Print cannot be made 2.

Incorrect printer driver installation

Uninstall the driver and reinstall it correctly referring to the Users Guide.

• Use another port to connect the printer. • Replace the LAN cable. • Configure the network setting correctly.

USB cable failure Poor connection Main board failure

Replace the cable with another one. Does the problem still occur? Is the USB terminal free of foreign materials? Check the Main Board for any damage.

Replace the USB cable. Remove the foreign material, and clean the contact points. Replace the Main Board.

Troubleshooting

Troubleshooting by Symptom (no error indications)

50 Confidential

EPSON B-300/B-500DN/B-508DN

Revision A
Duplex Unit Jam Error Table 3-23. Troubleshooting Duplex Unit Jam Error

3.5 Troubleshooting Duplex Unit Problems
This section provides information for troubleshooting the duplex unit problems. Find the problem you face in the following tables, and troubleshoot the problem referring to the descriptions given in the “Possible Cause” and “Remedy”. Problems and reference table Table 3-21. Duplex Unit Problems & Reference Table
Error Message Duplex Unit Open error Duplex Unit Jam error Problem Reference The printer cannot detect the Duplex Unit Table 3-22 when duplex printing is started. A paper jam occurs in the duplex unit. Table 3-23

Symptom

Possible Cause

Remedy

1. A paper jam occurs in the duplex • Remove the duplex unit and open the cover (if necessary) to remove unit. the paper. (Do not turn the power 2. The size of fed paper is smaller off) Then reinstall the duplex unit. than that specified by the print (The duplex printing is resumed setting. (e.g.; post card size paper from the next page) is fed when A4 size is specified) 3. The printer fails to detect the • Cancel the duplex print job, and duplex unit while reversing the remove the duplex unit and open paper for printing on its backside. the cover (if necessary) to remove the paper. The error occurs during performing duplex printing. 3. PE sensor failure/poor connection • Check the PE sensor for proper connection. In case of wrong connection, connect the sensor correctly. See Table 3-2 / 4.7.4.12 "Rear Paper Guide / PE Sensor" (p.121). • Check the PE sensor for damage. If it is damaged, replace the Rear Paper Guide with a new one. See Table 3-2 / 4.7.4.12 "Rear Paper Guide / PE Sensor" (p.121).

Duplex Unit Open Error Table 3-22. Troubleshooting Duplex Unit Open Error
Symptom Possible Cause Remedy

• Install the Duplex Unit correctly. 1. The printer cannot detect the Duplex Unit when duplex printing is started. 2. Duplex Unit sensor failure/poor connection The error occurs when duplex printing is started. • Check the sensor for proper connection. In case of wrong connection, connect the sensor correctly. See 4.7.3.3 "APG Assy / Sub Board" (p.96). • Check the Duplex Unit sensor for damage. If it is damaged, replace it with a new one. See 4.7.3.3 "APG Assy / Sub Board" (p.96). The error occurs when duplex printing is started after recovering from a paper jam error. • Install the Duplex Unit correctly. 1. The printer cannot detect the Duplex Unit after recovering from (The duplex printing is resumed from the next page) a paper jam error. • Cancel the duplex print job.

Note : If the above remedies do not solve the problem, replace the duplex unit with a new one.

Troubleshooting

Troubleshooting Duplex Unit Problems

51 Confidential

CHAPTER 4 DISASSEMBLY AND ASSEMBLY Confidential .

When transporting the printer on which the ink cartridges and the maintenance box have been installed. Never touch the ink or wasted ink with bare hands. disassembled units or components can be reassembled by reversing the disassembly procedure. if not strictly observed. Exercise care not to scratch the surface of exterior parts. Procedures which.Otherwise. the use of such products containing flammable gas is prohibited. make sure that the Waste Ink Tube is properly connected to the joint and secured with the clip.If irritation occurs. If the assembly procedure is different from the reversed disassembly procedure. contact a physician.1 Precautions The precautions in the two lists below (WARNING and CAUTION) must always be followed during disassembly and assembly of B-300/B-500DN/B-508DN. Exercise added care when you need to work on the printer with power applied. When reinstalling the Ink System and the EJ Waste Ink Assy.If ink comes into contact with your skin. See "Protection for Transportation" (p. CAUTION 4.See Table 4-1. Use only recommended tools for disassembly. Use only specified grease for lubrication.59). Use static discharge equipment such as anti-static wrist straps when accessing internal components to protect sensitive electronic components and circuitry.Tools List (p 54). assembly or adjustment of the printer. could result in personal injury are described under the heading “WARNING”. For more details.158). For more details.EPSON B-300/B-500DN/B-508DN Revision A 4. strictly follow the instructions in this manual. ink leak may occur. for cleaning during repair and maintenance. wash it off with soap and water immediately. see Chapter 6 Maintenance "Specified Lubricant" (p. could result in damage to equipment. If you need to work on the printer with power applied. Read the precautions described in the next section before starting. Unless otherwise specified.1.If ink gets in your eye. the correct procedure is described under the heading “REASSEMBLY”. be sure to observe the specified tightening torque. The cap on the ink system and the bottom of the Front Paper Guide Assy carry a high voltage while the printer is powered. When using compressed air products. if ignored. refer to the exploded diagram in the Appendix. flush the eye with fresh water and see a doctor immediately. When you have to remove any parts or components that are not described in this chapter. When tightening screws.1 Overview This chapter describes procedures for disassembling the main components of B-300/B500DN/B-508DN. Make the specified adjustments when you disassemble the printer. WARNING Disconnect the power cable before disassembling or assembling the printer. see Chapter 5 ADJUSTMENT . Any adjustments required after reassembly of components or parts are described under the heading “ADJUSTMENT REQUIRED”. such as air duster. pack the printer without removing the cartridges and the box. Disassembly and Assembly Overview 53 Confidential . Important tips for procedures are described under the heading “CHECK POINT”. Always wear gloves for disassembly and reassembly to avoid injury from sharp metal edges. WARNING Always wear goggles to protect your eyes from splattering of ink. “CAUTION” signals a precaution which.

3x8 C.B. 10 11 12 13 14 15 16 17 Standard C.P. 2.S. Table 4-1.P.S.1. is available from EPSON.S. 2.B.(P2) 2. 2.S.6x6 C. Table 4-2. Screws List No. 3x6 C. 1080530 --- 4. 3x4 C.B. use the checklist shown below to confirm all work is complete properly and the printer is ready to be returned to the user. Tools List Tool Phillips Screw Driver (No.S.B. 3x10 C.6x6 Function Firmware Version Lubrication Adjustment Specified Adjustments Specified Lubrication Paper Feeding Mechanism No paper jamming? No paper skew? No multiple-sheet feeding? No abnormal noise? Is the paper path free of obstructions? Are all the adjustments correctly completed? Has lubrication been applied at the specified points? Is the amount of lubrication correct? The latest version: ______ Disassembly and Assembly Overview 54 Confidential .S.S.(P4) 2. 3x4 C.B.S.S.S.4 Work Completion Checklist Whenever the printer is serviced. 1 2 3 4 5 6 7 8 9 Standard C. Make sure to always check the maintenance counter before disassembling the printer. 2. 2: The tool listed with the part no. Work Completion Check Classification --Self-Test --------Print test Printhead (Nozzle check pattern print) Is the operation normal? Is the printing attempt successful? Is ink discharged normally from all the nozzles? Does it move smoothly? Main Unit Carriage Mechanism Is there any abnormal noise during its operation? Is paper advanced smoothly? OK / OK / OK / OK / OK / OK / OK / OK / OK / OK / OK / OK / OK / OK / OK / NG NG NG NG NG NG NG NG NG NG NG NG NG NG NG Item Check Point Status 4.2 Tools Use only specified tools to avoid damaging the printer.5x5 C.B.6x8 C.B.B.6x8 C.B.1) Phillips Screw Driver (No. 2.2) Flat-blade Screw Driver Precision Screw Driver #1 (flat-blade) Tweezers Long-nose pliers Acetate tape Note 1: The tools are commercially available.B. Table 4-3.B.P.(P4) 3x8 C.Check the screw type and numbers whenever disassembling/reassembling the printer.B. If the counter shows that some part or component has almost reached the end of its service life.P. Availability O O O O O O O Part No.P.(P4) 3X4 C. 3X6 C.6x6 C.B.1.3 Screws The following table indicates the screws used in the printer.B.C.5x8 No. 3x8 C.P.1.(P4) 3x6 C.B.P. replace the part after receiving prior approval from the user.EPSON B-300/B-500DN/B-508DN Revision A 4.

59). copy data stored in the EEPROM on the board.1.58) 4. When the Main Board needs to be replaced.1. . Move the Carriage Assy away from its home position.Front - Figure 4-1. Orientation Definition Disassembly and Assembly Overview 55 Confidential . Have all the relevant items been included in/returned to the package? Status OK / OK / OK / NG NG NG Revision A 4. • Releasing Carriage Lock (p. Work Completion Check Classification Item Ink Cartridges Maintenance Box Packing Protection for Transportation Check Point Are the ink cartridges installed correctly? Is the remaining life of the Maintenance Box enough? Is the Printer Carriage at its capping position? Have all the specified points properly secured to be protected during transportation? See Protection for Transportation (p.Left (Opposite to HP) side - . Accessories OK / NG .EPSON B-300/B-500DN/B-508DN Table 4-3.Rear - Others Attachments.6 Orientation Definition OK / NG The terms used for indicating the orientation/direction throughout this chapter are as follows.5 Preparation for Disassembling The followings must be carried out before disassembling B-300/B-500DN/B-508DN.Right (HP) side - .

66) Panel Unit (p. Information specific to B-300 is provided in CHECK POINT columns.68) FASF Retard Assy (p.67) Panel Unit (p. Flowchart 4-1.69) CHECK POINT Connector Cover / Upper Housing (p.84) Sub-B Board (p.71) Main Board (p. • Ink Cartridges (p. but is not the shortest way to remove the part or unit.76) AID Board (p. The following accessories must be removed in advance.80) Paper Support (p.61) • Maintenance Box Assy (p. START Stacker Assy (p.68) Panel Board (p.65)/ Cover Ink Eject Box (p. are accurate for the retail model. dashed-line boxes are used to indicate that the part or unit in the box needs to be removed to go to the next step. the appearance of some parts may differ from those on an actual product.63) • Rear Cover / Duplex Unit (p.80) B-500DN/B-508DN is used to illustrate these disassembly and assembly procedures.64) The appearance of the following parts/units differ between B-300 and B-500DN/B-508DN. • Network Board (p.73) IC Holder Assy (p.92) B-300/B-500DN/B-508DNDisassembly Flowchart (2) In this flow. however. Panel Board.74) Network Board (B500DN/B-508DN only) (p. Operation Buttons (p.76) • Connector Cover (p. The procedures themselves.EPSON B-300/B-500DN/B-508DN Revision A 4.2 Disassembly Flowchart The flowchart below shows step-by-step disassembly procedures.67) Front ASF Cover Assy (p.66) IC Holder Cover (p. refer to the page number shown in the figure.89) Printhead (p.112) Cover Printer Assy / Housing Front Assy (p.62) • Cassette Assy (p. B-300/B-500DN/B-508DNDisassembly Flowchart (1) Disassembly and Assembly Disassembly Flowchart 56 Confidential .71) • Panel Unit. Since a prototype was used to illustrate these disassembly and assembly procedures. When disassembling each unit.77) Cover Open Sensor (p.

84) Printhead (p.95) Rear ASF Assy (p. PF Roller Assy (p.126) PF Encoder (p.121) Power Supply Unit (p.82) Paper Guide Bank Assy (p.123) EJC Sensor (p.105) Rear Paper Guide / PE Sensor (p.107) CR Scale (p.98) When replacing the Printer Mechanism.102) Ink System (p.105) FASF Retard Assy (p.134) CV Drive Assy (p.82) EJ Frame Assy (p. but is not the shortest way to remove the part or unit.109) EJ Waste Ink Assy (p.123) Lower Housing (p.125) CHECK POINT In this flow.131) ASF Motor Assy (p.120) PER Sensor (p.102) Rear ASF Assy (p.120) PF Encoder (p.128) Pick-up Assy (p. dashed-line boxes are used to indicate that the part or unit in the box needs to be removed to go to the next step.110) ASF Sub Encoder (p.104) Carriage Assy (p. IC Holder Assy (p. B-300/B-500DN/B-508DNDisassembly Flowchart (2) Disassembly and Assembly Disassembly Flowchart 57 Confidential .129) Flowchart 4-2.131) CV Drive Assy (p.74) CR Scale (p.89) PEF Sensor (p.100) EJ Frame Assy (p.95) Lower Housing (p. make sure to install the following parts in addition to the housings.89) APG Assy / Sub Board (p.134) Retard Transfer Assy (p.90) Left/Right Upper Paper Guide (p.99) ASF Encoder Assy (p.112) RH Sensor / RP Sensor (p.125) PF Motor (p.126) Front Paper Guide & EJ Roller Assy (p.96) Note * : CR Motor (p.92) Circuit boards (p.122) ASF Motor Assy (p.90)* Power Supply Unit (p.EPSON B-300/B-500DN/B-508DN Revision A B-300/B-500DN/B-508DNDisassembly Flowchart (1) Planet Lock Assy (p.116) Ink System (p.126) PF Motor (p.

3 Basic Operations 4. or whitening the tube by forcedly bending it or apply unnecessary force. Also exercise care to avoid cutting yourself with the sharp metal edges. use any of the following methods to release the lock. be sure to note the following points to avoid ink leak. ink may leak from the Waste Ink Tube. Releasing Carriage Lock Disassembly and Assembly Basic Operations 58 Confidential .) 4. In such case. Waste Ink Joint Waste Ink Tube (Ink System) PF Roller Gear EJ Roller Gear .3.4. Then unplug the printer’s AC cable to forcefully turn the printer off. If you perform the work with the valve kept open.3. See 4. Insert the three Waste Ink Tubes into the Waste Ink Joint as far as they will go and secure them with three clips. Rotate the EJ Roller Gear on the left side of the printer in the direction of the arrow to release the Carriage Lock.1 Ink Cartridge. the choke valve must be kept closed. Turn the printer on and wait until the printer automatically releases the Carriage Lock and moves the carriage away from the home position.Otherwise. ink leak will occur.EPSON B-300/B-500DN/B-508DN Revision A 4. sometimes you need to release the Carriage Lock to move the Carriage away from the home position. The Ink Tube is very delicate. Handling Ink System Parts (2) Locked Unlocked Figure 4-2. Make sure to close the choke valve by placing the Ink Lock Lever in its uppermost position before starting the work.7.2 Lower Housing" Step9 (p91). weakening. Handling Ink Tube When removing/reinstalling the IC Holder Assy.3 Handling Ink System Parts Make sure to note the following points when installing the EJ Waste Ink Assy.Left side - Clip Waste Ink Tube (Maintenance Box Assy) Carriage Assy Carriage Assy Waste Ink Tube (Ink System) EJ Waste Ink Assy Figure 4-3. Exercise care to avoid damaging.(Remove the Upper Housing to use this method.1 Releasing Carriage Lock When disassembling B-300/B-500DN/B-508DN. Exercise added care not to damage the EJ Roller Gear. Secure the Waste Ink Joint to the EJ Waste Ink Assy. Do not disassemble the IC Holder Assy provided as ASP. CAUTION 4.2 Handling Ink Supply Parts Caution when removing the Printhead and IC Holder Assy While removing/reinstalling the Printhead and IC Holder Assy. See "4.3.

Strong Tape Positions (2) E D Align the tape edge with the indentation edge. Cassette Assy A A B C A B Tape length: 75 mm Tape length: 70 mm Tape length: 35 mm (Fold over the tape edge by 5 mm) 25 mm 20 mm Attach to the Lower Housing (30 mm) IC Holder Cover 20 mm Printer Cover Assy Figure 4-5.60) 4. Strong Tape Positions (3) Disassembly and Assembly Basic Operations 59 Confidential . Waste Ink Box Cover. make sure to secure the specified points with strong tapes (tape width: 20 mm) to avoid damaging or scratching the printer during transport. Securing the Ink Holder Cover. Stacker Assy Protection Sheet See "How to make the Protection Sheet" (p.4 Protection for Transportation When returning the printer to the user. Paper Support. C Cushion Sheet (275 mm (W) x 120 mm (D)) Align the tape edge with the frame edge. and Printer Cover Assy. A C 25 mm B A B C D 25 mm A Tape length: 50 mm Tape length: 75 mm E (Fold over the tape edge by 5 mm) Waste Ink Box Cover Attach to the Lower Housing (30 mm) B Tape length: 75 mm Tape length: 70 mm (Fold over the tape edge by 5 mm) Figure 4-4.EPSON B-300/B-500DN/B-508DN Revision A Securing the Stacker Assy and Cassette Assy. Strong Tape Positions (1) Figure 4-6.3. B Paper Support Align the tape edge with the frame edge.

fill the empty cartridge slots with paper as shown below to avoid ink spattering from the Ink Supply Needles. Strong Tape Positions (3) Disassembly and Assembly Basic Operations 60 Confidential . Holder IC 20 mm 15 mm Figure 4-7. Fold the rolled papers to fill the slots. Measures for preventing ink spattering from the Ink Supply Needle Bottom of the Duplex Unit C D A B C D Tape length: 80mm Tape length: 115mm (Fold over the tape edge by 5 mm) Figure 4-8. Figure 4-9. Stacker Support 165 mm 145 mm 45 mm Fold Stacker Revision A Measures for preventing ink spattering from the Ink Supply Needle When returning the printer which was sent from the user without ink cartridges or with the LL size black ink cartridge installed (B-500DN/B-508DN only). Strong Tape Positions (4) Securing the Duplex Unit A B Roll A4 size plain papers up and put those into the empty slots of Holder IC.EPSON B-300/B-500DN/B-508DN How to make the Protection Sheet Protection Sheet (A5-size plain paper) Insert the Protection Sheet into the gap between the Stacker and Stacker Support leaving the folded edge out.

EPSON B-300/B-500DN/B-508DN

Revision A
1. 2. Open the IC Holder Cover. Raise the Ink Lock Lever.

4.4 Consumables & Accessories
CHECK POINT

All the consumables and accessories must be removed before starting disassembly and assembly work.

IC Holder Cover

4.4.1 Ink Cartridge
Disassembly Procedure
CAUTION

When removing the ink cartridges, be careful not to touch the circuit board (IC chip) on the cartridges. If you contaminate or damage the IC chip, it could result in cartridge detection error or abnormal print. Never touch the ink supply port of the Ink Cartridges, or ink may leak from there.
Ink Cartridge

Ink Lock Lever

Figure 4-11. Removing the Ink Cartridges (1)
IC Chip

3.

Remove the Ink Cartridges.
Ink Cartridge

Ink Supply Port

Figure 4-10. Handling the Ink Cartridges Figure 4-12. Removing the Ink Cartridges (2)

Disassembly and Assembly

Consumables & Accessories

61 Confidential

EPSON B-300/B-500DN/B-508DN

Revision A
2. While slightly pushing the Maintenance Box Assy upward, pull out it from the printer.

4.4.2 Maintenance Box Assy
Disassembly Procedure
CAUTION

When removing the Maintenance Box Assy, be careful not to touch the circuit board (IC chip) on the box. If you contaminate or damage the IC chip, it could result in Maintenance Box detection error or abnormal print.
Maintenance Box Assy

Maintenance Box Assy

Figure 4-15. Removing the Maintenance Box Assy (2)
IC Chip

Figure 4-13. Handling the Maintenance Box Assy 1. Open the Waste Ink Box Cover.

Waste Ink Box Cover

Figure 4-14. Removing the Maintenance Box Assy (1)

Disassembly and Assembly

Consumables & Accessories

62 Confidential

EPSON B-300/B-500DN/B-508DN

Revision A
3. Slide the Front Edge Guide while lifting its base end with a flat-blade screwdriver or the like as shown below, and remove it in the direction of the arrow.
Front Edge Guide

4.4.3 Cassette Assy
Disassembly Procedure 1. Hold the Cassette Assy by its handle and pull the assy toward you to remove it.

Make the edge go over the projected portion on the Cassette Assy. Handle

Cassette Assy

Figure 4-16. Removing the Cassette Assy (1) Figure 4-18. Removing the Cassette Assy (3) 2. Slide the Left Edge Guide while lifting its base end with a flat-blade screwdriver or the like as shown below, and remove it in the direction of the arrow.
Left Edge Guide

4.

Remove the two Cassette Corks.
Cassette Cork

Slide the guide while lifting this edge to make it go over the projected portion on the Cassette Assy. Cork position Cork position fiducial point

Figure 4-19. Removing the Cassette Assy (4)
REASSEMBLY

Figure 4-17. Removing the Cassette Assy (2)

When attaching the Cassette Corks, first align their one corner with the fiducial point shown in Figure.4-19.

Disassembly and Assembly

Consumables & Accessories

63 Confidential

See Figure. Paper Set Label Removing the Rear Cover 1.4-21. 4. Removing the Rear Cover / Duplex Unit Disassembly and Assembly Consumables & Accessories 64 Confidential .See Figure. Removing the Duplex Unit 1. Attaching the Paper Set Label Tab Tab Rear Cover Button Button Duplex Unit Figure 4-21.4. Push in the tab on both sides of the Rear Cover to release the lock.4-21.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY When attaching the Paper Set Label (part code: 1481785). and remove the Rear Cover. Push in the button on both sides of the Duplex Unit to release the lock. Figure 4-20. fit it in the indented surface on the Cassette Assy with the orientation shown below.4 Rear Cover / Duplex Unit Disassembly Procedure CHECK POINT The standard B-300 comes with the Rear Cover instead of the Duplex Unit (available as an option). and remove the Duplex Unit.

Disengage the hinges of the IC Holder Cover.5.5 Removing Exterior Parts 4. Removing the Ink Holder Cover Disassembly and Assembly Removing Exterior Parts 65 Confidential . align its upper edge with the two ribs on the IC Holder Cover with the orientation shown below. REASSEMBLY When attaching the Ink Cartridge Label. Attaching the Ink Cartridge Label IC Holder Cover Figure 4-22.EPSON B-300/B-500DN/B-508DN Revision A 4. and remove the IC Holder Cover.1 IC Holder Cover Parts/Components must be removed in advance: Nothing Disassembly Procedure 1. Ink Cartridge Label Hinges IC Holder Cover Rib Figure 4-23.

Pinch the two tabs on the center to unlock the Front ASF Cover Assy. • Chapter5 "ADJUSTMENT" (p. Removing the Front ASF Cover Assy (2) ADJUSTMENT REQUIRED The following adjustment must be carried out after replacing or reinstalling the Front ASF Cover Assy. Disengage the hinge of the Waste Ink Box Cover. and remove the Waste Ink Box Cover. Pull out the shafts two each on the both sides of the Front ASF Cover Assy in the order given below. Pull out the left shaft of the Waste Ink Box Cover from the hole on the Front Housing Assy.136) Disassembly and Assembly Removing Exterior Parts 66 Confidential . and remove the Front ASF Cover Assy. Removing the Waste Ink Box Cover 2 Shaft Front ASF Cover Assy 1 Shaft Figure 4-26. and open the cover.2 Cover Ink Eject Box Parts/Components must be removed in advance: Nothing Disassembly Procedure 1.EPSON B-300/B-500DN/B-508DN Revision A 4.3 Front ASF Cover Assy Parts/Components must be removed in advance Rear Cover / Duplex Unit Disassembly Procedure 1. 4. Removing the Front ASF Cover Assy (1) 2.5. 2. Figure 4-24. Shaft Hinge Waste Ink Box Cover Front ASF Cover Assy Tab Figure 4-25.5.

5. When installing the Stacker Assy. Pull out the two guide pins of the Stacker Assy from the Front Housing Assy. Bearing Bearing REASSEMBLY Figure 4-28.EPSON B-300/B-500DN/B-508DN Revision A 4. Stacker Assy Guide Pin Guide Pin 4. and pull the Stacker Assy toward you to remove it. Paper Support Housing Upper Figure 4-27. and then pull out the right bearing to remove the Paper Support.4.4. Removing the Paper Support Disassembly and Assembly Removing Exterior Parts 67 Confidential . While pressing the portion.5. Removing the Stacker Assy. disengage the left bearing from the shaft of the Upper Housing. Open the Paper Support.5. push it until you hear the guide pins click.1 Stacker Assy Parts/Components must be removed in advance: Nothing Disassembly Procedure 1.2 Paper Support Parts/Components must be removed in advance: Nothing Disassembly Procedure 1.4 Stacker Assy / Paper Support 4. 2.

however.EPSON B-300/B-500DN/B-508DN Revision A 3. Open the Waste Ink Box Cover. Removing the Panel Unit (2) 1.5 Panel Unit Parts/Components must be removed in advance: Nothing Disassembly Procedure CAUTION When removing the Panel Unit. Disconnect the Panel FFC from CN3 (B-500DN/B-508DN) or CN4 (B-300) connector on the Main Board. note that the Panel FFC that runs from the rear of the unit is connected to the Main Board. Figure 4-30. Panel FFC CN3: B-500DN/B-508DN CN4: B-300 CHECK POINT The appearance of the Panel Unit differs between B-300 and B500DN/B-508DN. 2. Panel Unit Hook Figure 4-29.2 Maintenance Box Assy" Step1 (p62). See "4. the disassembly and assembly procedure itself is the same. Removing the Panel Unit (1) Disassembly and Assembly Removing Exterior Parts 68 Confidential .5. 4. Disengage the two hooks on the bottom of the Panel Unit with a flat-blade screwdriver and remove the Panel Unit.4.

Disengage the hinges of the Printer Cover Assy. Attaching the Instruction Label Figure 4-31.5mm ± 0.1 Cover Printer Assy Parts/Components must be removed in advance: Nothing Disassembly Procedure 1. Printer Cover Assy REASSEMBLY Attach the Instruction Label (part code: 1481783) as shown below. and remove the Printer Cover Assy.5.5.6 Cover Printer Assy /Housing Front Assy 4.6. Cover Printer Assy Y Hinge Hinge X Instruction Label X: 6mm ± 1mm Y: 0. Removing the Printer Cover Assy Disassembly and Assembly Removing Exterior Parts 69 Confidential .5mm Figure 4-32.EPSON B-300/B-500DN/B-508DN Revision A 4.

2 Front Housing Assy Parts/Components must be removed in advance Stacker Assy / Panel Unit Disassembly Procedure 1. Disengage (1) and (2) hooks. Disengage (3) hook using a flat-blade screwdriver or the like.EPSON B-300/B-500DN/B-508DN Revision A 4. and remove the Front Housing Assy. properly engage its hooks shown in Figure. align the Front Housing Assy edge with the edge of the Upper Housing rib.5. Installing the Front Housing Assy Figure 4-33. • Screw C. pull the Ink Guide toward you to remove it from the Front Housing Assy. Disengage the five hooks of the Front Housing Assy in the order given below.S 3x6 (Torque: 5-7 kgf. 2. 1. Remove the six screws. 4. Ink Guide Figure 4-34.B. and engage the other top two hooks with the Upper Housing. Disengage (4) and (5) hooks.4-33 (engage three hooks on its bottom with the Lower Housing.P 3x10 (Torque: 7-9 kgf. Housing Upper Housing Front Assy Front Housing Assy 1 2 Rib 4 5 3 Hook Figure 4-35. Insert a flat-blade screwdriver or the like into the hole on the Ink Lock Lever to disengage the tab.6. 3.B. and remove the Ink Lock Lever. On the rear of the Front Housing Assy. 2.cm): two pieces • Screw C. Removing the Front Housing Assy (1) Disassembly and Assembly Removing Exterior Parts 70 Confidential . Removing the Front Housing Assy (2) REASSEMBLY Ink Lock Lever Tab of Ink Lock Lever Shape of Hook (3) Hook (3) When installing the Front Housing Assy.cm): four pieces 3.) As shown below.

Removing the Connector Cover When installing the Connector Cover.cm): two pieces Cover Connector Rib Figure 4-37. Ink Position Label 4.5.S 3x6 (Torque: 7-9 kgf. Attaching the Ink Position Label 1. REASSEMBLY Disassembly and Assembly Removing Exterior Parts 71 Confidential .1 Connector Cover Parts/Components must be removed in advance: Nothing Disassembly Procedure CHECK POINT The appearance of the Connector Cover differs between B-300 and B-500DN/B-508DN.5.7. however.7 Connector Cover / Upper Housing 4. the disassembly and assembly procedure itself is the same. Ink Guide Guide Pin Figure 4-36.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY When attaching the Ink Position Label (part code: 1481784). Remove the two screws and remove the Connector Cover. properly engage the two ribs on the bottom of the cover shown in Figure.4-37 with the slots of the Upper Housing. match the indented portion of the labels with the guide pin on the Ink Guide as shown below.B. • Screw C.

cm): five pieces • Screw C.B.B.cm): three pieces Upper Housing .5. Remove the eight screws and remove the Upper Housing.7. • Screw : C.P 3x10 (Torque: 5-7 kgf. Removing the Upper Housing Disassembly and Assembly Removing Exterior Parts 72 Confidential . Handling the Cover Open Sensor Upper Housing . be careful not to damage the Cover Open Sensor. Cover Open Sensor Figure 4-38.S 3x6 (Torque: 7-9 kgf.2 Upper Housing Parts/Components must be removed in advance Stacker Assy / Panel Unit / Printer Cover Assy / Front Housing Assy Disassembly Procedure CAUTION When removing and installing the Upper Housing.Top - 4.EPSON B-300/B-500DN/B-508DN Revision A 1.Rear - Figure 4-39.

See Figure. wrap several portions of the cable where secured with the hooks with acetate tape.7. Installing the Cover Open Sensor Disassembly and Assembly Removing Exterior Parts 73 Confidential . and turn the Cover Open Sensor in the direction of the arrow to remove it.3 Cover Open Sensor Parts/Components must be removed in advance Stacker Assy / Panel Unit / Printer Cover Assy / Front Housing Assy / Connector Cover / Upper Housing Disassembly Procedure 1. Secure the cable with the four hooks. Disconnect the Cover Open Sensor cable from CN9 connector on the Main Board. Removing the Cover Open Sensor REASSEMBLY Route the Cover Open Sensor cable as shown below.4-42. Tie the cables of Cover Open Sensor and EJC Sensor together with acetate tape.Right rear .EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY Match the ribs and grooves of the Upper Housing and Lower Housing shown below. Disengage the hook on the bottom of the Cover Open Sensor.Bottom Hook Rib (two points) Groove (seven points) .Right side - 4. 2. CN9 Cover Open Sensor Rib (five points) Figure 4-40. To protect the cable.Left rear - Figure 4-41. Cover Open Sensor .5. Installing the Upper Housing Route the cables through the groove. .Left side - Rib (one point) Groove (seven points) . Cover Open Sensor Cable Hook Figure 4-42.

CN2 CN3 CN4 CN5 CN6 CN7 CN8 CN9 CN10 CN11 CN13 CN14 CN801 Color FFC FFC FFC White White White FFC White Black FFC FFC FFC FFC Destination Network Board Panel Board (B-500DN/B-508DN) Panel Board (B-300) Power Supply Board Sub Board (for motors) CR Motor Sub Board (for sensors) Cover Open Sensor EJC sensor CR Encoder / PW Sensor Sub Board -B AID Board Printhead Number of pins 12 16 12 5 6 2 24 2 2 6 16 9 17 3 6 5 4 Figure 4-44. (1) Disassembly and Assembly Removing the Circuit Boards 74 Confidential . note the following. Disconnect all the cables from the Main Board except for the cable connected to CN2 connector. CN802 CN803 CN804 Color FFC FFC FFC Destination Printhead Printhead Printhead Number of pins 17 17 17 4. CN804 CN802 CN11 CN7 CN6 CAUTION When removing the M/B Shield Plate at the next step.cm) (The numbers shown on the figure indicate the order of tightening screws) CN14 CN3 CN4 CN9 CN10 CN803 CN801 8 7 Upper M/B Shield Plate 2 CN13 CN5 CN8 CN2 1 Figure 4-43.6. • Screw C.B.S 3x6 (Torque: 5-7 kgf. Main Board Connector Layout Table 4-4. Removing the Main Board. and release the cables from the M/B Shield Plate. The Network Board exists behind the M/B Shield Plate and the board is connected to the Main Board with the FFC.6 Removing the Circuit Boards 4. Connector Type and Destination CN No.1 Main Board Parts/Components must be removed in advance Stacker Assy /Panel Unit / Printer Cover Assy / Front Housing Assy / Connector Cover / Upper Housing Disassembly Procedure 1. Connector Type and Destination CN No. 2. Remove the eight screws and remove the M/B Shield Plate.EPSON B-300/B-500DN/B-508DN Revision A Table 4-4.

Remove the three screws and remove the Main Board from the M/B Shield Plate. Main Board NW Board Revision A REASSEMBLY When installing the Main Board. Remove the FFC that runs from the Network Board from CN2 connector on the Main Board.P.EPSON B-300/B-500DN/B-508DN 3.S 3x6 (Torque: 5-7 kgf. Removing the Main Board.136) FFC ADJUSTMENT REQUIRED CN2 Figure 4-45.B.cm): two pieces • Screw C. Removing the Main Board.4-46.S 3x6 (Torque: 5-7 kgf. The following adjustment must be carried out after replacing or reinstalling the Main Board.4-44 and Figure. (3) Disassembly and Assembly Removing the Circuit Boards 75 Confidential . (2) 4. • Screw C. • Chapter5 "ADJUSTMENT" (p.cm): one piece (The numbers shown on the figure indicate the order of tightening screws) Main Board M/B Shield Plate 1 3 2 Positioning Holes and Guide Pins Figure 4-46. insert the two guide pins of the Main Board into the two positioning holes of the M/B Shield Plate. Tighten the screws in the order indicated in Figure.

1 Main Board" Step2 (p74). MAC address setting is required after replacing the Network Board. MAC Address Label Position ADJUSTMENT REQUIRED 1 4 The following adjustment must be carried out after replacing or reinstalling the Network Board. Remove the four screws and remove the Network Board from the Upper M/B Shield Plate.5-6. 2. • Screw : C.2.cm) (The numbers shown on the figure indicate the order of tightening screws) REASSEMBLY For B-500DN/B-508DN.4-48. See "4.6. Removing the Network Board REASSEMBLY As shown in Figure. insert the two guide pins of the Network Board into the holes of the Upper M/B Shield Plate.B. Disconnect the all cables from the Main Board.2mm ± 0. Disconnect the FFC that runs between the Network Board and the Main Board. In the following cases. • Chapter5 "ADJUSTMENT" (p. Disassembly and Assembly Removing the Circuit Boards 76 Confidential .4-47.149).1 Main Board" Step3 (p75).EPSON B-300/B-500DN/B-508DN Revision A 4.5 kgf. Tighten the screws in the order indicated in Figure. • When MAC address written on the label cannot be read due to contamination of the label.S 3x6 (Torque: 5.6.1 Main Board" Step1 (p74). 3. MAC Address Label 4.136) Positioning hole and Guide pin Figure 4-47. See "4.6. and make the MAC address setting as described in 5.2 Network Board (B-500DN/B-508DN only) Parts/Components must be removed in advance Stacker Assy / Panel Unit / Printer Cover Assy / Front Housing Assy / Connector Cover / Upper Housing Disassembly Procedure 1. See "4. • When EEPROM data cannot be retrieved from the previous Main Board. attach the MAC Address Label (part code: 1482101) to the position shown in Figure.1mm Y: 5mm ± 1mm 2 3 Figure 4-48.6.4-47.9 "MAC Address Setting (B-500DN/B-508DN only)" (p. X Network Board Upper M/B Shield Plate Y X: 0. Remove the Upper M/B Shield Plate.

Removing the AID Board (1) Main Board Unit Figure 4-50. Put the Sensor Cover through the hole of the grounding plate. 1. 5. 2. Remove the acetate tape (110mm) and four screws.cm) • Screw : C. Do not modify the printer so that the AID Board is energized while it is exposed. Remove the Sub-B Board relay FFC from the M/B Shield Plate.Rear Sensor Cover Two-sided tape Grounding Plate 1 Figure 4-49. • Screw : C. Exercise care not to bend the grounding plate when removing the Main Board Unit.6.EPSON B-300/B-500DN/B-508DN Revision A 3. 3x6 (Torque: 5-7 kgf. Acetate tape (110mm) 3 Rib Two-sided Tape Positioning hole and Guide pin ASF Sub Motor Holder Put it into the gap between ASF Sub Motor Holder and ASF Sub Encoder. Remove the acetate tape that secures the ferrite core of the Sub-B Board Relay FFC.6. Remove the Sensor Cover from the Main Board unit. 4. . Acetate tape & Ferrite Core 4 2 ASF Sub Encoder Board Insert the spring end of encoder mounting plate into the Sensor Cover hole to secure it.P. 4. Do not turn the printer on with the AID Cover removed. Remove the ferrite core. and secure it with two-sided tape.1 Main Board" Step1 (p74).3 AID Board Parts/Components must be removed in advance Stacker Assy / Panel Unit / Printer Cover Assy / Front Housing Assy / Connector Cover / Upper Housing Disassembly Procedure WARNING CAUTION Since the AID Board carries a high voltage while the printer is powered. the following precautions should be followed.S 3x6 (Torque: 7-9 kgf. and remove the Main Board Unit.Right side - Sub-B Board Relay FFC Put the shaft of ASF Sub Motor through the Sensor Cover hole. See "4.cm) M/B Shield Plate . Removing the AID Board (2) Disassembly and Assembly Removing the Circuit Boards 77 Confidential . Disconnect the all cables from the Main Board. 6.B.

CN2. CN1 CN2 When installing the Main Board Unit. pull out the cables of the AID and Static Ink Collect Unit through the hole on the AID Cover.B. • Screw : C.EPSON B-300/B-500DN/B-508DN 7.cm) (The numbers shown on the figure indicate the order of tightening screws) AID Cover M/B Shield Plate Revision A REASSEMBLY Tighten the screws in the order indicated in Figure.4-50 and Figure. Remove the two screws on the back of the M/B Shield Plate. When installing the AID Cover. and CN3 connectors on the AID Board. Disconnect the cables from CN1. As shown below. match the positioning hole and guide pin of the AID Cover and the M/B Shield Plate. and remove the AID Cover. Removing the AID Board (3) 8. Removing the AID Board (4) Disassembly and Assembly Removing the Circuit Boards 78 Confidential . and remove the AID Board. Routing Cables around the Main Board Unit (1) AID Board Figure 4-52. wrap several portions of the cable where secured with the hooks with acetate tape.S 3x8 (Torque: 7-9 kgf. To protect the cable. • Relay Cable (CN6) Upper M/B Shield Plate CN3 Relay cable(CN6) Hook Acetate Tape Figure 4-54. Installing the AID Board Positioning hole and Guide pin Figure 4-51. Static Ink Collect Unit cable AID Cover Hole 1 AID Cable 2 Figure 4-53. route the cables as shown below.4-51.

Unit (4) The following adjustment must be carried out after replacing or reinstalling the AID Board. CN803. CN804) • CR Encoder / PW Sensor FFC (CN11) Upper M/B Shield Plate Head FFC (CN801. • Chapter5 "ADJUSTMENT" (p.Wrap the CR Motor cable with acetate tape at the position where contacts with the edge.Wrap the edge with acetate tape. AID Cover Static Ink Collect Unit cable (AID Board: CN3) REASSEMBLY Acetate tape Power Cable (CN5) Hook Line mark Two-sided Tape Acetate tape ADJUSTMENT REQUIRED Hook Acetate Tape Figure 4-57.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY • Sub-B Board Relay FFC (CN13) • Relay FFC (CN8) • Power Cable (CN5) Upper M/B Shield Plate Relay FFC (CN6) REASSEMBLY • AID cable (AID Board: CN2) • Static Ink Collect Unit cable (AID Board: CN3) AID cable (AID Board: CN2) Sub-B Board Relay FFC(CN13) Attach the tape to the Upper M/B Shield Plate (below the FFC).136) Figure 4-55. Unit (3) Disassembly and Assembly Removing the Circuit Boards 79 Confidential . Align the ferrite core with two ribs on Upper M/B Shield Plate and secure the core with two-sided tape. Figure 4-56. Routing Cables around the Main Board. CN802. Routing Cables around the Main Board.CN804) Sub-B Board Relay FFC (CN13) CR Motor cable(CN7) Two-sided Tape Rib Acetate Tape . Routing Cables around the Main Board. Unit (2) • Sub-B Board Relay FFC (CN13) • CR Motor Cable (CN7) • Head FFC (CN801. .

Remove the three screws and remove the Panel Shield Plate.6. • Parts configuration of the Panel Board • Shape and number of the operation buttons • Shape of the Optical tube B-300 Panel Housing Optical Tube.EPSON B-300/B-500DN/B-508DN Revision A 4.4 Disassembling the Panel Unit CAUTION 4. • Screw : C.1 Panel Board Parts/Components must be removed in advance Panel Unit Disassembly Procedure 1. B-500DN/B-508DN) Tab and Groove Figure 4-60. Hi Power Button Panel Shield Plate OK Button 2 Panel Housing 1 3 Button. (B-500DN/B-508DN) Disassembly and Assembly Removing the Circuit Boards 80 Confidential . Removing the Panel Shield Plate.P 3x10 (Torque: 5.5-6. Hi Figure 4-58. Panel Unit (B-300. (B-300) B-500DN/B-508DN Panel Housing Optical Tube.4. Removing the Panel Shield Plate.5 kgf. CHECK POINT The appearance and number of parts differ between B-300 and B500DN/B-508DN.6. Low 1 Panel Housing 2 Panel Shield Plate 3 Power Button Button.cm) (The numbers shown on the figure indicate the order of tightening screws) Exercise care not to scratch the exterior surface during disassembly work. Low Tab and Groove Figure 4-59.B.

4-62.4-61. (B-300) Panel Housing Panel Board Panel FFC CN2 Hook Positioning hole and Guide pin Figure 4-62. Panel FFC CN1 Positioning hole and Guide pin Figure 4-61.4-59 & Figure. be careful to avoid followings. B-500DN/B-508DN: CN2) connector on the Panel Board.4-60. • B-300’s case Insert the two guide pins on the Panel Housing into the holes of the Panel Board as shown in Figure. insert the three tabs of the plate into the grooves on the Panel Housing as shown in Figure. • B-500DN/B-508DN’s case Insert the two guide pins on the Panel Housing into the holes of the Panel Board and then secure the board with the hook on the Panel Housing as shown in Figure. and remove the Panel Board.4-59 & Figure.EPSON B-300/B-500DN/B-508DN 2. Removing the Panel Board. Revision A REASSEMBLY Panel Housing Panel Board When attaching the Panel Shield Plate. 3. (B-500DN/B-508DN) Disassembly and Assembly Removing the Circuit Boards 81 Confidential .4-60. Disengage the Panel Board from the hook of the Panel Housing (B-500DN/B508DN only). Then tighten the screws in the order indicated in Figure. Removing the Panel Board. When installing the Panel Board. Disconnect the Panel FFC from (B-300: CN1.

Buttons 1.2 Optical Tube.B.cm) Button. • Screw : C. Removing the Optical Tube. Removing the Power Supply Unit (1) REASSEMBLY Insert the tip of the power switch into the groove of the Power Button. Buttons (B-500DN/B-508DN) Figure 4-65. 4.6.80) Remove the buttons and the Light Guide tube from the Panel Housing. and remove the grounding plate from the Power Supply Unit. Low Panel Housing Removing the Power Supply Unit 1. Hi Power Supply Unit Power Button OK Button Button. make sure to match the positioning holes and guide pins.EPSON B-300/B-500DN/B-508DN Revision A 4. Hi Figure 4-64.7. (p.5 Power Supply Unit Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy Disassembly Procedure Optical Tube. 2. Buttons (B-300) Grounding Plate Panel Housing Optical Tube. Low Power Button 2. Disassembly and Assembly Removing the Circuit Boards 82 Confidential . See "4.2 Lower Housing" Step1 (p90).4. Removing the Optical Tube. Remove the three screws.S 3x6 (Torque: 5-7 kgf. Remove the PS Cover. When mounting the buttons. Check the all buttons if they properly click after installing the Panel Shield Plate.6. Remove the Panel Board. Figure 4-63.

See 4. 4. Remove the Lower Housing.136) Ferrite Core Acetate Tape Lower Housing Groove Figure 4-67. Figure 4-68. See Figure. Hook Power Supply Unit Acetate Tape (x2) Acetate Tape Rear Frame Assy Power Cable Connector Revision A REASSEMBLY As shown in Figure. Remove the power cable from the Lower Housing. Installing the Power Supply Unit Carry out the required adjustments referring to the section below after replacing the Power Supply Unit.4-55. wind acetate tape around the following two portions of the cable.EPSON B-300/B-500DN/B-508DN 3.2 Lower Housing. Release the PS Unit cable from the connector and the hook of the PS Unit. • Chapter5 "ADJUSTMENT" (p. Removing the Power Supply Unit (2) Removing the Power Cable 1. Power Cable ADJUSTMENT REQUIRED Insert the guide pin of the Lower Housing into the hole of the Power Supply Unit. Slightly lift the PS Unit. Removing the Power Cable Disassembly and Assembly Removing the Circuit Boards 83 Confidential . Figure 4-66. route the power cable through the 14 grooves on the Lower Housing. • Two portions where secured with the hooks on Main Board. Install the Power Supply Unit and route its cable as shown below. and remove the three pieces of the acetate tape attached to the PS Unit cable. The tab of the Rear Frame Assy must be placed over the Power Supply Unit. and remove the PS Unit.7. To protect the power cable. 2.4-67.

make sure the choke valve is closed.5 kgf.6x8 (Torque: 3.6. Figure 4-70.P (P2) 2. Remove the two screws and lift the Valve Head Assy to remove it from the Carriage Assy.3 AID Board" Step1 (p77) to Step6 (p77).5-4.1 Removing the Ink System Components 4.EPSON B-300/B-500DN/B-508DN Revision A 1. 1 2 CHECK POINT The IC Holder Assy includes the parts shown in Figure. Remove the Main Board Unit. • Screw : C.7. ink may leak from the Valve Head Assy.1. 2.7.1 IC Holder Assy Parts/Components must be removed in advance Exterior parts / Main Board Unit Disassembly Procedure CAUTION Valve Head Assy Before starting the disassembly work.B.7 Removing the Printer Major Components 4. See "Handling Ink Supply Parts".4-69. IC Holder Assy Overall View Disassembly and Assembly Removing the Printer Major Components 84 Confidential . See "4.cm) (The numbers shown on the figure indicate the order of tightening screws) 4. Removing the IC Holder Assy (1) Holder IC Valve Head Assy Ink Tube Figure 4-69. If you work with the choke valve opened.

and release the Ink Tube. 4. Revision A Remove the two clamps that secure the Ink Tube to the Main Frame. Disengage the two hooks of the Tube Holder to remove the Tube Holder. Removing the IC Holder Assy (5) PF Motor Cable Two-sided Tape Line mark Figure 4-72. Remove the three two-sided tapes that secure the Sub-B Board Relay FFC to the Main Frame. 1. Follow the procedure below to remove the IC Assy.P 3x8 (Torque: 7-9 kgf. Removing the IC Holder Assy (4) 7. Remove the screw from the Tube Holder. Clamp Clamp IC Holder Sub-B Board Relay FFC REASSEMBLY CN956 CN951 Sub-B Board Marking REASSEMBLY Marking PF Encoder FFC Two-sided Tape Figure 4-73. Sub-B Board Relay FFC Hook Figure 4-74.B. and release it from the IC Holder. •Screw : C. Tube Holder Sub-B Board Relay FFC Figure 4-71. Disconnect the Sub-B Board Relay FFC from CN951 connector on the Sub-B Board. and disconnect the FFC from CN956 connector on the Sub-B Board.EPSON B-300/B-500DN/B-508DN 3. Removing the IC Holder Assy (2) 5. 6. Remove the PF Encoder FFC from the shield plate.cm) 2. Removing the IC Holder Assy (3) Disassembly and Assembly Removing the Printer Major Components 85 Confidential .

Removing the IC Holder Assy (7) Disassembly and Assembly Removing the Printer Major Components 86 Confidential . FFC Guide Clamp Figure 4-75. Removing the IC Holder Assy (9) REASSEMBLY Marking Figure 4-76. Removing the IC Holder Assy (6) 6. Pull out the Head FFC through the hole (1) of the Main Frame. 4. FFC Guide (film) Tube Holder Head FFC Hole (2) Hole (1) Tube Holder Hook Do not pull out Head FFC Rib Figure 4-77. Pull out the FFC Guide (film) through the hole of the Tube Holder. FFC Guide (protect sheet & guide plate) Revision A 7. Remove the Ink Tube from the Tube Holder. Disengage the hook of the Tube Holder grounding plate and remove the grounding plate from the Tube Holder. Pull out the FFC Guide (protect sheet & guide plate) from the Tube Holder. and Ink Tube. Removing the IC Holder Assy (8) Tube Holder Grounding Plate Positioning hole and Guide pin 8. Head FFC.EPSON B-300/B-500DN/B-508DN 3. Remove the clamp that secures the FFC Guide. 5. Tube Holder Ink Tube Head FFC Figure 4-78.

4-73. Bottom of the IC Holder IC Holder Sub-B Board Relay FFC Ink Tube Figure 4-81. Assembling the IC Holder Assy (1) Figure 4-79. Routing the Sub-B Board Relay FFC and Ink Tube Disassembly and Assembly Removing the Printer Major Components 87 Confidential .4-75. Tube Holder Grounding Plate Tube Holder Rib IC Holder Assy 1 REASSEMBLY 3 Make sure proper engagement between the Choke Assy and the gear of the CV Drive Assy.EPSON B-300/B-500DN/B-508DN 9. Align the Tube Holder with the marking on the Ink Tube.cm) (The numbers shown on the figure indicate the order of tightening screws) Revision A REASSEMBLY When installing the Tube Holder grounding plate to the Tube Holder. See Figure. See Figure. and then secure with the two hooks of the grounding plate. Remove the three screws and disengage the two hooks to remove the IC Holder.B. See Figure.S 3x6 (Torque: 7-9 kgf. Route the Sub-B Board Relay FFC and Ink Tube at the bottom of the IC Holder Assy as shown below. Hook Positioning hole and Guide pin FFC Guide (protect sheet & guide plate) 2 Figure 4-80. Align the clamp that secures the Ink Tube with the marking on the Ink Tube.4-75. • Screw C.4-76. Insert the rib of the Tube Holder Grounding Plate into the hole (2) of the Main Frame.4-80. Figure. See Figure. Removing the IC Holder Assy (10) REASSEMBLY When installing the IC Holder Assy. route the Ink Tube and FFC as described below. match the positioning hole and guide pin.

Two-sided Tape ADJUSTMENT REQUIRED Figure 4-83.4-70 and Figure. the Head FFC must be routed through a gap between the Ink Tube and the Tube Guide. See Figure. Assembling the IC Holder Assy (5) REASSEMBLY Route the Sub-B Board Relay FFC between the Ink Tube and the IC Holder. secure the Sub-B Board Relay FFC to the IC Holder with two-sided tapes. secure the FFC and the PF Motor cable to the Main Frame with acetate tape.4-79. route the Head FFC and CR Encoder FFC as shown below.136) Disassembly and Assembly Removing the Printer Major Components 88 Confidential . See Figure. Figure 4-84. Assembling the IC Holder Assy (4) When installing the Valve Head Assy to the Carriage Assy. Head FFC Head FFC Main Frame CR Encoder FFC Line mark Two-sided Tape Figure 4-82. As shown in Figure.4-83. Route the Sub-B Board Relay FFC aligning it with the line mark on the Main Frame. Assembling the IC Holder Assy (3) The following adjustment must be carried out after replacing or reinstalling the IC Holder Assy. Assembling the IC Holder Assy (2) When routing the Sub-B Board Relay FFC. Tighten the screws in the order indicated in Figure. REASSEMBLY When installing the Valve Head Assy.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY Route the Head FFC aligning it with the line mark on the Main Frame.4-72.4-72. Inserting the FFCs into the gap becomes much easier by wrapping them in a folded paper and pull out the paper later on. • Chapter5 "ADJUSTMENT" (p. Valve Head Assy Paper Sub-B Board Relay FFC IC Holder Ink Tube Figure 4-85.

• Screw C.5 kgf.7. Tighten the screws in the order indicated in Figure.1. Remove the two screws and remove the Sub-B Board. Remove the two screws that secure the CV Drive Assy to the Main Frame. CSIC FFC Sub-B Board 2 Positioning hole and Guide pin Figure 4-86. Removing the Sub-B Board REASSEMBLY Tighten the screws in the order indicated in Figure.S 3x6 (Torque: 7-9 kgf. Set the CV Lever of the CV Drive Assy as shown in Figure.B.4-87.1. Disconnect the all cables and FFCs from the Sub-B Board. and remove the CV Drive Assy in the direction of the arrow. • Screw C. Pull out the three guide pins of the CV Drive Assy.cm) (The numbers shown on the figure indicate the order of tightening screws) 2.S 3x6 (Torque: 5.4-86.EPSON B-300/B-500DN/B-508DN Revision A 4. Removing the CV Drive Assy REASSEMBLY Insert the three guide pins of the CV Drive Assy into the holes of the Main Frame.5-6.4-87. 2.2 Sub-B Board Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy Disassembly Procedure 1. Figure 4-87. Disassembly and Assembly Removing the Printer Major Components 89 Confidential .3 CV Drive Assy Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Power Supply Unit Disassembly Procedure 1.cm) (The numbers shown on the figure indicate the order of tightening screws) 1 4.B.7. Left PG Cam CV Lever 1 2 I/C Lock Lever Sensor Cable CV Drive Assy REASSEMBLY Set the Left PG Cam between the two projections of the CV Lever REASSEMBLY Make sure the gears are properly engaged with each other.

B.B.EPSON B-300/B-500DN/B-508DN Revision A 2. Remove the 11 screws. Remove the screw.S 3x6 (Torque: 7-9 kgf.cm): one piece (The numbers shown on the figure indicate the order of tightening screws) 11 8 10 PS Cover 9 7 4.P 3x10 (Torque: 5-7 kgf. • Screw C.B. Figure 4-89.2 Lower Housing Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy Disassembly Procedure 1. and slide the PS Cover in the direction of the arrow to remove it. Removing the PS Cover 5 1 3 6 2 4 3.7. Removing the Lower Housing (1) Disconnect the EJC Sensor cable from the sensor connector.cm) Positioning hole and Guide pin Figure 4-88.B. • Screw C.S 3x8 (Torque: 7-9 kgf.cm): three pieces • Screw C.cm): eight pieces • Screw C. Disassembly and Assembly Removing the Printer Major Components 90 Confidential .S 3x6 (Torque: 8-11 kgf.

hold the Printer Mechanism by the positions shown in Figure. CN918 ASF motor cable EJ Waste Ink Assy Rib (3) Rib (2) Rib (1) Maintenance Box FFC EJ Waste Ink Assy Hook Waste Ink Joint Figure 4-92. Slide the clip that secures the Waste Ink Tube at the EJ Waste Ink Assy side. Removing the Lower Housing (2) 5. and remove the Waste Ink joint from the EJ Waste Ink Assy. Waste Ink Tube EJC Sensor Waste Ink Joint Figure 4-90. • Damage or deformation of the Pick-up Lever • Distortion or deformation of the frames Disassembly and Assembly Removing the Printer Major Components 91 Confidential . The Pick-up Lever located at the bottom of the Printer Mechanism projects from the mechanism bottom surface. When disassembling the Printer Mechanism after removing the Lower Housing. Removing the Lower Housing (3) To avoid deforming the frame.4-94 to remove it upward. and pull out the Waste Ink Tube from the Waste Ink joint. be careful to avoid followings. Removing the Lower Housing (4) 9. PEF Cable Figure 4-93. Disconnect the Maintenance Box FFC from CN918 connector on the Sub-B Board. Acetate tape Clip EJC Sensor Cable Revision A 8. 6. Release the ASF Motor cable from the rib (3) of the EJ Waste Ink Assy.EPSON B-300/B-500DN/B-508DN 4. ~上面~ Hooks PER Cable. Release the PER and PEF Sensor cables from the ribs (1)(2) of the EJ Waste Ink Assy. Disengage the two hooks of the EJ Waste Ink Assy. 7. Remove the acetate tape that secures the EJC Sensor cable to the Main Frame. Removing the Lower Housing (5) CAUTION Figure 4-91.

and remove the Lower Housing.3 Disassembling the Carriage Components 4. exercise care to avoid touching or damaging the nozzle plate surface. Nozzle Plate Figure 4-95. Figure 4-94.1 Printhead Parts/Components must be removed in advance Exterior parts Disassembly Procedure CAUTION Printer Mechanism Before starting the disassembly work.4-89.3.7. Revision A 4. Tighten the screws in the order indicated in Figure. If you work with the choke valve opened. Removing the Lower Housing (4) REASSEMBLY Insert the six guide pins of the Lower Housing into the holes of the Printer Mechanism shown in Figure.EPSON B-300/B-500DN/B-508DN 10. See "Handling Ink Supply Parts".7. When handling the Printhead. Lift the Printer Mechanism.4-89. make sure the choke valve is closed. Be aware of ink leak from the Ink Tube. Handling the Printhead Disassembly and Assembly Removing the Printer Major Components 92 Confidential . ink leak may occur.

B. 6. 3.cm) Printhead Washer 5. • Screw : C. and remove the Printhead. and remove the Printhead. Removing the Printhead (1) Head FFC Figure 4-98. Step5 Tilt Adjust Spring (long) Step6 Spacer Head Pressing Plate Figure 4-97.B.B. Remove the Tilt Adjust Spring (short).1 IC Holder Assy" Step2 (p84).P 2. Remove the screw and the washer. Remove the Tilt Adjust Spring (long).3 AID Board" Step1 (p77) to Step6 (p77). Removing the Printhead (3) Disassembly and Assembly Removing the Printer Major Components 93 Confidential . and remove the Head Pressing Plate. Lift the Valve Head Assy. See "4. 2. • Screw : C.S 3x8 (Torque: 5-7 kgf. See "4.P 2. Ink Pad Printhead Washer Tilt Adjust Spring (short) Figure 4-96. Disconnect the two Head FFCs from the Printhead.7. Remove the Ink Pad from the Printhead. and remove the Head Pressing Plate. Remove the Main Board Unit. 4.5x8 (Torque: 3-4 kgf. Head Pressing Plate Mounting Plate Revision A 7.cm) Remove the Head Pressing Plate Mounting Plate from the Carriage Assy. 10.EPSON B-300/B-500DN/B-508DN 1.5x8 (Torque: 3-4 kgf. Removing the Printhead (2) 9.cm) • Screw : C.6. Remove the two screws and the washer. Remove the spacer from the Carriage Assy. 8.

Printhead Carriage Assy REASSEMBLY 3.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY Follow the procedure below to install the Printhead to the Carriage Assy. Insert the Tilt Adjust Spring (short) over the guide pin of the Head Pressing Plate. Mount the Head Pressing Plate to the Carriage Assy. Spacer and the screw (2). and set the other end of spring below the rib of the Carriage Assy. 4. 6. Head Pressing Plate 3 Tilt Adjust Spring (short) 1 Positioning hole and Guideand Positioning hole pin Figure 4-99. • Chapter5 "ADJUSTMENT" (p. Secure the Head Pressing Plate with the screw (3). Insert the two positioning holes of the Printhead over the guide pins of the Carriage Assy. 1. Installing the Printhead (1) 2. See Figure.136) Disassembly and Assembly Removing the Printer Major Components 94 Confidential .4-100. Carriage Assy 2 Head Pressing Plate Mounting Plate Printhead Tilt Adjust Spring (long) Spacer Figure 4-100. and secure it with the Head Pressing Plate Mounting Plate. Secure the Printhead with the screw (1). Insert the Tilt Adjust Spring (long) over the guide pin of the Carriage Assy. 5. Installing the Printhead (2) ADJUSTMENT REQUIRED Carry out required adjustments referring to the following sections after replacing or reinstalling the Carriage Assy. and set the other end of spring below the rib of the Printhead.

Left side - Slit Figure 4-101. Turn the CR Scale 90 degrees upward to remove it from the hook.Left side - Be extremely careful not to touch with bare hands. Installing the CR Scale Disassembly and Assembly Removing the Printer Major Components 95 Confidential .3. and move the Carriage Unit to the center.Rear - REASSEMBLY When installing the CR Scale.3. 3. Step 4 4. Removing the CR Scale (1) Hooked end of Extension Spring . Removing the CR Scale (2) 1. • 4. Remove the CR Scale from the hook on the right of the Main Frame.7.Front - Figure 4-103. Pull out the CR Scale through the slit of the Carriage Assy. CR Scale Carriage Assy .2 CR Scale Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy Disassembly Procedure CAUTION .1 Releasing Carriage Lock Extension Spring Step 5 90° Figure 4-102.Right side - . . 5. attach the hooked ends of the Extension Spring to the CR Scale and the frame tab in the orientation shown below. CR Scale CHECK POINT See below for instruction on how to release the Carriage Lock. contaminate. or damage the CR Scale surface. Remove the Extension Spring from the hook on the left of the Main Frame.EPSON B-300/B-500DN/B-508DN Revision A 4. Release the carriage lock. 2.

B. 4. Remove the notch of the APG Assy from the positioning hole of the Rear Frame.S 3x6 (Torque: 7-9 kgf. and remove the APG Assy with due attention to the ASF Scale. Removing the APG Assy (1) Figure 4-105.cm) (The numbers shown on the figure indicate the order of tightening screws) 4. be extremely careful not to damage the ASF Scale. Remove the three screws. and remove the FFC from the APG Assy. Release the PS Unit cable from the three hooks of the APG Assy to remove the cable from the unit. • Screw : C.7. CN No. Disconnect the following cables from the Sub Board. APG Assy Power Cable Relay FFC Notch and Positioning cutout CN904 CN914 CN902 CN915 1 3 CN910 CN905 CN918 Positioning hole and Guide pin Rib Hook Two-sided Tape 2 . Release the Relay FFC from the two ribs of the APG Assy.3 APG Assy / Sub Board Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy Disassembly Procedure Removing the APG Assy.Rear - Figure 4-104. 3.EPSON B-300/B-500DN/B-508DN Revision A 2. CN902 CN904 CN905 CN910 CN914 CN915 CN918 Color FFC White Red White Yellow Black FFC Destination Relay FFC (Main Board) CR Motor ASF Motor ASF Encoder PEF Sensor PER Sensor CSIC (Maintenance Box) Number of pins 2 2 4 3 3 - CAUTION When removing the APG Assy. Removing the APG Assy (2) Disassembly and Assembly Removing the Printer Major Components 96 Confidential .3. 5. 1.

and remove the Sub Board. • "Lubrication of APG Assy" (p.cm) (The numbers shown on the figure indicate the order of tightening screws) . See below for the lubrication instruction.4-105. • Screw : C. install the APG Assy matching the triangles facing each other as shown below.B. 11. 11. insert the two guide pins of the APG Assy into the positioning holes of the Main Frame as shown in Figure.8.2 APG Assy Hole of Ink System Figure 4-106. • Insert the shaft of Combination Gear 20. Figure 4-108. Make sure the following point when installing the APG Assy.2 over the hole of the Ink System.165) Tighten the screws in the order indicated in Figure. Removing the Sub Board REASSEMBLY When installing the APG Assy. In order to align the phase of the APG Assy with that of the CR Shaft.8. attach the notch of the APG Assy to the positioning cutout of the Main Frame as shown in Figure. Installing the APG Assy (2) • Route the CR Motor cable between the grounding plate and the APG Assy.4-105.EPSON B-300/B-500DN/B-508DN Removing the Sub Board 1. Right PG Combination Gear 40 Figure 4-107. Installing the APG Assy (1) Figure 4-109. When installing the APG Assy.Top CR Motor Cable APG Assy Grounding Plate Route the cable between the grounding plate and the APG Assy.4-105. Combination Gear 20. . Installing the APG Assy (3) Disassembly and Assembly Removing the Printer Major Components 97 Confidential . Remove the two screws that secure the Sub Board to the APG Frame.S 3x6 (Torque: 7-9 kgf.Rear Sub Board Revision A REASSEMBLY There are some lubrication points.

5-3.4 ASF Encoder Assy Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board Disassembly Procedure 1.5 kgf.3. Routing the Cable (1) Route the APG Sensor cable through the two hooks ( ) of the APG Assy.Rear side - Route the ASF Motor cable through the rib of EJ Waste Ink Assy.B. insert the two guide pins of the ASF Encoder Assy into the holes of the APG Frame as shown in Figure. Route the PS Unit cable through the three hooks ( ) of the APG Assy. ASF Motor Cable 4. Removing the ASF Encoder Assy REASSEMBLY When installing the ASF Encoder Assy. • Screw : C. APG Frame Positioning hole and Guide pin Figure 4-112. PER Sensor Cable Route the PEF / PER Sensor Cables through the two hooks of the EJ Waste Ink Assy. The ASF Scale should be centered in the ASF Encoder. PEF. Figure 4-111. Routing the Cable (2) Disassembly and Assembly Removing the Printer Major Components 98 Confidential .6x6 (Torque: 2.cm) ASF Encoder Assy . Remove the screw that secures the ASF Encoder to the APG Frame. Figure 4-110.S 2.7. and remove the ASF Encoder Assy.4-112.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY Route the cables as shown below.

Removing the CR Motor (1) Main Frame Figure 4-115.5 CR Motor Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board Disassembly Procedure 1. Remove the CR Motor cable from the two hooks on the Main Frame. and remove the acetate tape.3. Removing the CR Motor (3) Disassembly and Assembly Removing the Printer Major Components 99 Confidential . CAUTION Be extremely careful not to contaminate the Timing Belt with grease. Removing the CR Motor (2) REASSEMBLY Soldered portion 3. • Screw : C.EPSON B-300/B-500DN/B-508DN Revision A 4.cm) (The numbers shown on the figure indicate the order of tightening screws) CR Motor Cable CR Motor 1 Hook 2 Figure 4-113. 3x4 (Torque: 3-5 kgf. Acetate tape Remove the two screws and remove the CR Motor. or could result in deterioration of the belt.C. 2. and remove the Timing Belt from the pinion gear of the CR Motor. Press the Driven Pulley Assy in the direction of the arrow to reduce the tension of the Timing Belt.7. Driven Pulley Assy Pinion Gear CR Motor Timing Belt Figure 4-114.

• Chapter5 "ADJUSTMENT" (p. Removing the Extension Spring Disassembly and Assembly Removing the Printer Major Components 100 Confidential . Tighten the screws in the order indicated in Figure. To protect the cable. Carry out required adjustments referring to the following section after replacing or reinstalling the CR Motor. See below for the lubrication instruction. Route the CR Motor cable as shown in Figure.4-113.160) Install the CR Motor so that the printed characters on it can be seen from the top. To avoid breaking the soldered portions of the CR Motor cable shown in Figure. make sure that the belt is not twisted and its toothed surface faces inward. 1. Remove the Driven Pulley Assy in the direction of the arrow.4-115. Remove the Extension Spring of the Driven Pulley Assy from the hook ( the Main Frame. • "Lubrication of Carriage Assy" (p.4-113.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY There are some lubrication points. .136) 4.Front Driven Pulley Assy ) of ADJUSTMENT REQUIRED Figure 4-116.Rear Extension Spring . wrap several portions of the cable where secured with the hooks with acetate tape.6 Carriage Assy Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / CR Scale / Rear ASF Assy Disassembly Procedure CAUTION When removing the Extension Spring. support the Driven Pulley Assy with your hand to prevent the assy from coming off the Main Frame. 2. route the cable so that the soldered portions are not pulled. When installing the Timing Belt.3.7.

Remove the Timing Belt from the Carriage Assy. Left Parallel Bushing Bearing Hole (left) Figure 4-119. Removing the Carriage Assy (2) Disassembly and Assembly Removing the Printer Major Components 101 Confidential . and remove the Carriage Assy from the Main Frame with the CR Shaft attached. Removing the Carriage Assy (1) 5. and remove the spring. and remove the washer and compression spring from the shaft.EPSON B-300/B-500DN/B-508DN 8. Removing the Carriage Assy (4) Figure 4-118. Remove the Right PG Cam from the CR Shaft.Right side Right PG Cam : Hook Figure 4-120. Washer Right Spring Carriage Assy CR Shaft Compression Spring CR Shaft . 10. and remove the spring from the Main Frame. 3.Rear - Lift the washer avoiding the projection.Left side : Hook Timing Belt Figure 4-117. CR Shaft Carriage Assy Bearing Hole (right) CAUTION When turning the Left Parallel Bushing. 11. Left PG Cam . Removing the Carriage Assy (3) Left Spring 9. Disengage the end of the Left Spring from the hook of the Main Frame. Lift the right end of the CR Shaft. 6. and pull the bushing toward you to turn it avoiding the hook. . 4. Pull out the CR Shaft from the Carriage Assy. Loosen the screw . Disengage the end of the Right Spring from the hook of the Main Frame. Remove the Left PG Cam from the CR Shaft. Revision A Move the CR Shaft in the direction of the arrow to pull out its both ends from the left and right bearing holes. 7. and turn the Left Parallel Bushing in the direction of the arrow as far as it goes. mark up the current position in advance.

4.4-118. See Figure. See below for the lubrication instruction. first attach the compression spring and then attach the washer as shown in Figure.4 Disassembling the Paper Loading Mechanism Components 4.160) When installing the Timing Belt. make sure that the belt is not twisted and the portion of the belt where both surfaces are toothed is set in the groove as shown below. and disengage the four hooks by sliding the LD Roller Guide upward. Installing the Carriage Assy (1) When installing the Right PG Cam.Front LD Roller Guide Groove Figure 4-121. When installing the Left PG Cam.4-120. and remove the LD Roller Guide disengaging the rib ( ). . When installing the Carriage Assy (CR Shaft). set the Left PG Cam between the two projections of the CV Lever of the CV Drive Assy.4-87.136) Figure 4-124.1 Rear ASF Assy Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor Disassembly Procedure 1. Press the two tabs that secure the LD Roller Guide.7. Removing the Rear ASF Assy (2) Disassembly and Assembly Removing the Printer Major Components 102 Confidential . install it in the orientation shown in Figure. • Chapter5 "ADJUSTMENT" (p. Installing the Carriage Assy (2) s ADJUSTMENT REQUIRED Carry out required adjustments referring to the following sections after replacing or reinstalling the Carriage Assy. Main Frame Carriage Assy : Tab : Hook Figure 4-123. Hopper LD Roller Guide Guide Tab Figure 4-122.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY There are some lubrication points. Press down the Hopper.7. Removing the Rear ASF Assy (1) 2. Timing Belt 4. • "Lubrication of Carriage Assy" (p. Install the Carriage Assy so that its guide tab comes over the Main Frame.

and the RH Sensor cable. • Screw : C. Remove the acetate tape and separate the PE Sensor cable. • Screw : C. Disengage the leg of the Torsion Spring from the two hooks. 5. Removing the Rear ASF Assy (7) Disassembly and Assembly Removing the Printer Major Components 103 Confidential . Removing the Rear ASF Assy (5) Torsion Spring 8. Extension Spring B : Hook Rear ASF Assy Figure 4-125.S. Remove the Extension Spring A (longer one) and B (shorter one) from the hooks. Disengage the hook on the right rear. 4.Right side Extension Spring A Acetate Tape RP.EPSON B-300/B-500DN/B-508DN 3.P 3x8 (Torque: 5-7 kgf. Removing the Rear ASF Assy (3) 6. RH Sensor Cable Revision A 7.B. and remove the Rear ASF Assy from the Main Frame. Remove the screw on the front. . Removing the Rear ASF Assy (6) 9. RP Sensor cable. Removing the Rear ASF Assy (4) Hook Figure 4-129.Left rear Rear ASF Assy Hook .Right rear - Figure 4-128. (P4) 3x4 (Torque: 7-9 kgf. PE Sensor Cable Hook Washer Figure 4-126.cm) . Remove the screw and washer that secure the Rear ASF Assy at its left rear.B.cm) Guide Pin PE Sensor Cable Hook Figure 4-127. and disengage the guide pin and two hooks. Release the PE Sensor cable from the four hooks on the Rear ASF Assy.

Main Frame Rear ASF Assy 4. Installing the Rear ASF Assy ADJUSTMENT REQUIRED Carry out required adjustments referring to the following section after replacing or reinstalling the Rear ASF Assy. • Screw : C.136) : Hook Figure 4-131. apply force to the assy in the direction of the arrow. • Chapter5 "ADJUSTMENT" (p.4-127 and Figure.4-128 into the positioning holes on the Main Frame. and note the following points.cm) .Rear ASF right side - Rear ASF Sensor Assy . • Insert the guide pin and three hooks shown in Figure. Removing the Rear ASF Sensor Assy Disassembly and Assembly Removing the Printer Major Components 104 Confidential . and remove the Rear ASF Sensor Assy. See below for the lubrication instruction.163) When installing the Rear ASF Assy.2 RH Sensor / RP Sensor Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / Rear ASF Assy Disassembly Procedure 1. • "Lubrication of Rear ASF Assy" (p.Rear ASF inner side - Figure 4-130.B.7.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY There are some lubrication points.P 3x6 (Torque: 5-7 kgf. Remove the screw and disengage the hook.4. • The Rear ASF Assy must be securely installed to the Main Frame without any rattling.

Removing the Change Lever Disassembly and Assembly Removing the Printer Major Components 105 Confidential .4-133. Figure 4-132. Disengage the hook that secures the Change Lever Holder to the Change Lever. Disengage the two hooks that secure the Change Lever to the Main Frame. Change Lever Change Lever Holder Hook Figure 4-134. Remove the Change Lever from the Main Frame pulling out the projection of the lever from the hole on the frame.Front - REASSEMBLY When installing the Rear ASF Sensor Unit.4-132 and Figure. Disengage the two hooks.Top Step2 Cable RP Sensor Step3 Step1 : Hook Figure 4-133. correctly connect them referring to their color as shown in Figure. 3.3 ASF Motor Assy Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / Rear ASF Assy Disassembly Procedure CAUTION RH Sensor Exercise added care not to damage or contaminate the ASF Encoder. Revision A 4. 3. Removing the RG Sensor 4.7. and remove the RP Sensor from the Rear ASF Sensor Assy. Removing the RP Sensor Projection .4-131. attach its hook to the cutout of the Rear ASF Assy as shown in Figure. Disengage the four hooks. 2. .EPSON B-300/B-500DN/B-508DN 2. 5. and remove the RH Sensor from the Rear ASF Sensor Assy.4. Cable : Hook 1. Disconnect the black cable from the RP Sensor connector. When connecting the RH/RP Sensor cables. Disconnect the white cable from the RH Sensor connector. and remove the holder from the Change Lever. Never touch the encoder with bare hands.

When installing the ASF Motor Assy. and remove the ASF Motor Assy. Remove the three screws. • Chapter5 "ADJUSTMENT" (p. Removing the ASF Motor Assy Planetary Gear Change Holder Assy Projection and Hole Projection Figure 4-137. insert the projection of the lever into the hole of the Planetary Gear Change Holder Assy. Installing the ASF Motor Assy (1) Acetate tape Hook When installing the Change Lever. insert the rib into the positioning hole as shown below. Release the ASF Motor cable from the hook on the Rear Frame Assy.B.cm) • Screw : C. Remove the acetate tape that secures the ASF Motor cable to the frame. • Screw : C.EPSON B-300/B-500DN/B-508DN 4.cm) ASF Motor Assy Revision A REASSEMBLY Route the ASF Motor cable as shown in Figure.B.cm) • Screw : C. 5.S 3x4 (Torque: 7-9 kgf. 6. Change Lever Figure 4-135. : Positioning hole and Rib ASF Motor Cable Figure 4-136.4-135.P.136) Disassembly and Assembly Removing the Printer Major Components 106 Confidential .S 3x6 (Torque: 7-9 kgf. 3x6 (Torque: 7-9 kgf. Installing the ASF Motor Assy (2) ADJUSTMENT REQUIRED Carry out the required adjustments referring to the section below after replacing the ASF Motor Assy.

Removing the Planet Lock Assy (3) Disassembly and Assembly Removing the Printer Major Components 107 Confidential .P 3x8 (Torque: 7-9 kgf.EPSON B-300/B-500DN/B-508DN Revision A 2.cm) Remove the relay cable from the hook of the Planet Lock Assy. Planet Lock Assy Number of pins 2 3 3 3 4 4. and RH Sensor cables from the two hooks on the upper side of the Planet Lock Assy. Removing the Planet Lock Assy (1) Extension Spring Planet Lock Lever Figure 4-140.7. Remove the two screws that secure the Planet Lock Assy. 4. CN903 CN906 CN907 CN911 CN916 Color Black White Black White Yellow Destination ASF Sub Motor RH Sensor RP Sensor PE Sensor ASF Sub Encoder Relay Cable RP Sensor / RH Sensor / PE Sensor Cables CN907 CN916 CN906 CN903 Hook CN911 Figure 4-139.4 Planet Lock Assy Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy Disassembly Procedure 1.4. Removing the Planet Lock Assy (2) 5. • Screw : C.B. Slider Lock Figure 4-138. 3. Release the PE Sensor. Disconnect the following cables from the Sub Board. Remove the Extension Spring and remove the arm of the Planet Lock Lever from the groove of the Slider Lock. RP Sensor. CN No.

Figure 4-141. . Secure the relay Cable with the hook. make sure to route the following cables as shown below.EPSON B-300/B-500DN/B-508DN Revision A CAUTION Be careful not to let the Spur Gear 12 come off while performing the next step. the Planet Lock Lever must be located inward as far as it goes. RH and PE Sensor Cables with the two hooks. . RH. Secure the RP. Disengage the two hooks of the Planet Lock Assy from the frame and the Retard Transfer Assy.Top Spur Gear 12 Lock Planet Adjust the position so that this gap becomes maximum.Rear side - Bundle the RP. and PE Sensor cables inward than the ASF Sub Encoder Cable. Planet Lock Holder Planet Lock Lever Figure 4-143. RH and PE Sensor Cables with acetate tape. Figure 4-144. Assembling the Planet Lock Assy (1) Planet Lock Assy Step6 When assembling the Planet Lock Assy. Turn the Planet Lock Assy in the direction of the arrow. Step6 Step7 : Hook Figure 4-142. and remove the Planet Lock Assy. Spur Gear 12 REASSEMBLY As shown below. 7. Retard Transfer Assy Move the Planet Lock Lever inward as far as it goes. Handling the Spur Gear 12 6. and the gap between the Lock Planet and the ASF Sub Encoder Assy must be maximum. Removing the Planet Lock Assy (4) ASF Sub Encoder cable Route the RP. Routing the Cables Disassembly and Assembly Removing the Printer Major Components 108 Confidential .

Disengage the hook of the ASF Sub Motor Holder that secures the Encoder Mounting Plate.7. • The Planetary Gear Sub Holder shaft is properly set in the groove of the Combination Gear 16. Spur Gear 12 4.4. 32. • Chapter5 "ADJUSTMENT" (p. Never touch the scale with bare hands. REASSEMBLY Shaft of Planetary Gear Sub Holder Edge Planet Lock Assy ASF Sub Encoder Assy Figure 4-145.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY Make sure the following points before installing the Planet Lock Assy. 1. • The Spur Gear 12 is installed.8 as shown below.Bottom - Figure 4-146. and remove the ASF Sub Encoder Assy from the Planet Lock Assy in the direction of the arrow. Assembling the Planet Lock Assy (2) Carry out required adjustments referring to the following section after replacing or reinstalling the Planet Lock Assy.8.8. Removing the ASF Sub Encoder (1) Disassembly and Assembly Removing the Printer Major Components 109 Confidential .8 Exercise added care not to damage or contaminate the ASF Sub Scale.5 ASF Sub Encoder Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy Disassembly Procedure CAUTION Groove of Combination Gear 16.136) ADJUSTMENT REQUIRED Hook Encoder Mounting Plate . 32.

Removing the ASF Sub Encoder (2) REASSEMBLY When installing the ASF Sub Encoder to the Encoder Mounting Plate.6 Retard Transfer Assy Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy Encoder Mounting Plate Disassembly Procedure 1. Remove the screw. insert the two guide pins of the ASF Sub Encoder into the grooves of the mounting plate as shown in Figure. • The hook of the Planet Lock Assy is not bent after installing. Disconnect the following cables from the Sub Board.4-146. note the following points referring to Figure. • The tip of the Encoder Mounting Plate must reach the edge of the Planet Lock Assy. and remove the ASF Sub Encoder from the Encoder Mounting Plate pulling out the rib of the mounting plate. CN901 CN909 CN913 Color White Red Yellow Destination Relay cable (Main Board) FP Sensor Duplex Sensor Number of pins 6 3 2 ASF Sub Encoder Rib Guide pins and Groove CN901 Figure 4-147.S.4-147. (P4) 2. When installing the ASF Sub Encoder Assy to the Planet Lock Assy.7.B.6x6 (Torque: 3-5 kgf. CN No.EPSON B-300/B-500DN/B-508DN 2.4. CN909 CN913 Figure 4-148.cm) Revision A 4. Removing the Retard Transfer Assy (1) Disassembly and Assembly Removing the Printer Major Components 110 Confidential . • The ASF Sub Encoder Assy and the Planet Lock Assy must be secured with each other without gap or rattling. • Screw : C.

11 REASSEMBLY Figure 4-149. Disengage the hook of the Combination Gear 32. Removing the Retard Transfer Assy (2) CAUTION Be careful not to let the Spur Gear 12 come off while performing the next step. Release the relay cable from the hook of the Retard Transfer Assy.cm) Retard Transfer Assy Hook .B.S. Insert the two guide pins of the Retard Transfer Assy into the holes of the Rear Frame. Relay Cable Hook Retard Transfer Assy Revision A 4. Remove the screw.Right side - Figure 4-151. (P4) 3x6 (Torque: 7-9 kgf. Removing the Retard Transfer Assy (3) Combination Gear 32. 3.11. Handling the Spur Gear 12 Figure 4-152. and remove the gear from the Retard Transfer Assy. Installing the Retard Transfer Assy Disassembly and Assembly Removing the Printer Major Components 111 Confidential .EPSON B-300/B-500DN/B-508DN 2. and remove the Retard Transfer Assy. • Screw : C. Make sure that the Spur Gear Cam 27 and Spur Gear 11 are properly engaged. Spur Gear 11 Spur Gear 12 Spur Gear Cam 27 Positioning hole and Guide pin Figure 4-150.

.B. 2. Remove the screw and remove the Retard Reset Shaft Cover.Rear Bearing Figure 4-154. Disengage the tip of the Retard Reset Shaft lever from the Spur Gear Cam 27. Removing the FASF Retard Assy (1) Disassembly and Assembly Removing the Printer Major Components 112 Confidential . Removing the FASF Retard Assy (3) Extension Spring Retard Reset Shaft Cover Figure 4-153.4. Removing the FASF Retard Assy (2) Remove the Extension Spring from the hooks on the Paper Guide Bank Assy and FASF Retard Assy.cm) Remove the Extension Spring from the hooks on the Paper Guide Bank Assy and the Retard Reset Shaft.7 FASF Retard Assy CAUTION Never touch the roller of the FASF Retard Assy with bare hands as doing so can adversely affect print quality. Retard Reset Shaft Parts/Components must be removed in advance Front ASF Cover Assy Disassembly Procedure 1.3x8 (Torque: 5-7 kgf. Remove the Retard Reset Shaft from the Paper Guide Bank Assy disengaging the tip of the Retard Reset Shaft lever from the Spur Gear Cam 27.P. • Screw : C.7. 4.EPSON B-300/B-500DN/B-508DN Revision A 3. 4. FASF Retard Assy Paper Guide Bank Assy Extension Spring Hook Figure 4-155.

make sure that its projection is located under the Retard Reset Shaft lever. • 4. insert the tip of the Retard Reset Shaft lever so that it contacts with the Spur Gear Cam 27 surface as show in Figure.Rear ASF inner side ASF Flag Gear Hook Figure 4-158.1. . ASF Sensor Flag Hopper Gear RASF Planetary Gear Projection of FASF Retard Assy Figure 4-157. When installing the Retard Reset Shaft.8 LD Roller / Retard Roller CAUTION Never touch the surface of the LD Roller and Retard Roller as doing so can adversely affect print quality. Removing the FASF Retard Assy (4) CHECK POINT Refer to the section below for information on orientation indicated in the following procedures. Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / Rear ASF Assy FASF Retard Assy Disassembly Procedure Groove Figure 4-156.4-154.7. Remove the Hopper Gear and the RASF Planetary Gear.4-180. 3. Installing the FASF Retard Assy When installing the Retard Reset Shaft. and remove the ASF Sensor Flag. Revision A 4. 2. Removing the LD Roller (1) Disassembly and Assembly Removing the Printer Major Components 113 Confidential . Remove the ASF Flag Gear. make sure to secure the shaft with the six bearings of the Paper Guide Bank Assy as shown in Figure. Retard Reset Shaft lever Removing the LD Roller 1.EPSON B-300/B-500DN/B-508DN 5.4. Remove the FASF Retard Assy from the two grooves on the Paper Guide Bank Assy.6 Orientation Definition REASSEMBLY When installing the FASF Retard Assy. Disengage the hook on the inner side of the Rear ASF.

Right outer side - Spring Hook LD Roller Bushing Guide Pin . . Remove the LD Roller. and to remove the LD Roller Bushing. Guide 3.Right outer side Retaining Ring Revision A 7. move it in the direction of the arrow pushing out its inner two tabs through the holes of the Rear ASF Assy. and remove the Spur Gear 24LD.Hopper inner side - Figure 4-160. LD Roller Bushing Figure 4-162. Removing the LD Roller (2) 5. Removing the Hopper Assy (1) Pull out the two shafts. Removing the LD Roller (3) 6. Removing the LD Roller (5) Removing the Retard Roller 1. LD Roller Spur Gear 24LD Spur Gear 24LD Figure 4-159. See Removing the LD Roller (p.Left outer side Bushing Figure 4-161.113). Figure 4-163. .EPSON B-300/B-500DN/B-508DN 4. Remove the retaining ring of the Spur Gear 24LD. Removing the LD Roller (4) Disassembly and Assembly Removing the Printer Major Components 114 Confidential . Hopper Assy Shaft Figure 4-164.Left inner side Match the bushing with the hole to push it out through the hole. Slide the LD Roller in the direction of the arrow. and turn the bushing in the direction of the arrow to push it out through the hole of the Rear ASF Assy. and remove it together with the Spur Gear 24LD. 2. and remove the Hopper Assy. Remove the spring of the Hopper Assy. Removing the Hopper Assy (2) Bushing . Pull out the guide pin of the bushing that secures the LD Roller at the left inner side of the Rear ASF Assy. . Disengage the hook of the LD Roller Bushing that is located at the right outer side of the Rear ASF Assy.

Open the Retard Roller Holder at the bottom of the Rear ASF Assy. Removing the Retard Roller Holder 5. Remove the three Torsion Springs that secure the Paper Back Lever at the bottom of the Rear ASF Assy.Left side - Torsion Spring . 1 7. Removing the Paper Back Lever (1) Figure 4-166.EPSON B-300/B-500DN/B-508DN 4. Remove the two Extension Springs that secure the Retard Roller Holder. Removing the Paper Back Lever (2) 9. Disassembly and Assembly Removing the Printer Major Components 115 Confidential . Remove the Paper Back Lever from the bottom side.Bottom Paper Back Lever Figure 4-168. Removing the Torsion Spring 8. Rear ASF Assy Left Paper Back Bushing Right Paper Back Bushing Retard Roller Holder Figure 4-165. Extension Spring Revision A 6. and remove the bushing sliding its guide pin along the groove of the inner side of the Rear ASF Assy. and pull out the two shafts and remove the Retard Roller Holder toward you.Right side - Paper Back Lever 1) Disengage 2) Disengage from the shaft Press it outward Guide Pin Paper Back Bushing Press it outward Guide Pin Torsion Spring Figure 4-167. Pull out the guide pin of the Left Paper Back Bushing while pressing the Rear ASF Assy outward. and remove the bushing together with the Torsion Spring sliding the guide pin along the groove of the inner side of the Rear ASF Assy. Pull out the guide pin of the Right Paper Back Bushing while pressing the right side of the Rear ASF Assy outward. 」 . .

Removing the Rear Frame Assy (1) Figure 4-170.4.B. and remove the Retard Roller from the Retard Roller Holder. and remove the Shield Plate. • Screw : C. Removing the Retard Roller REASSEMBLY When installing the Paper Back Lever. Disengage the tab. Shaft 2.7. Disassembly and Assembly Removing the Printer Major Components 116 Confidential . Removing the Retard Roller Holder 10.cm) Disengage the two ribs of the Shield Plate.EPSON B-300/B-500DN/B-508DN Parts/Components must be removed in advance Revision A Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / CR Scale / Rear ASF Assy / Carriage Assy / Left/Right Upper Paper Guides / Rear Paper Guide / PE Sensor / Ink System / Lower Housing / ASF Motor Assy Retard Roller Holder Disassembly Procedure 1. 3x6 (Torque: 5-7 kgf. Shield Plate Retard Roller Tab Main Frame Rib Figure 4-171. Figure 4-169.S.9 Paper Guide Bank Assy CAUTION Never touch the rubber surface of the Front Retard Roller and Idle Roller with bare hands as doing so can adversely affect print quality.4-166. make sure to install the three Torsion Springs as shown in Figure. 4. Remove the three screws that secure the Shield Plate to the Main Frame.

Right side 3 1 5 Rib Positioning hole and Guide pin 4 Figure 4-172.cm) • Screw : C.S 3x6 (Torque: 7-9 kgf.B.Top 2 . Removing the Rear Frame Assy (3) Disassembly and Assembly Removing the Printer Major Components 117 Confidential .cm) Pull out the guide pin of the FD Pulley Holder at its rear side. 4. Removing the Rear Frame Assy (2) Rear Frame Assy Rib 6 .Right side . Slide the FD Pulley Holder in the direction of the arrow to remove the pulley. • Screw : C.Left side - Figure 4-173.B.S 3x4 (Torque: 7-9 kgf. and release the FD Belt.Right side FD Pulley Holder FD Belt . Remove the six screws.Rear Main Frame Revision A 6. • Screw : C. Remove the screw that secures the FD Pulley Holder to the Main Frame. 5.B. .S 3x6 (Torque: 5-7 kgf.EPSON B-300/B-500DN/B-508DN 3.cm) (The numbers shown on the figure indicate the order of tightening screws) .

and slide the Paper Guide Bank Assy in the direction of the arrow. Disengage the Paper Guide Bank Assy from the PER Sensor. .Left side .Bottom Paper Guide Bank Assy Rear Frame Assy Positioning hole and Guide pin 1 2 Figure 4-176. Remove the 2 screws. and remove the Paper Guide Bank Assy from the Rear Frame Assy. Pull out the three guide pins of the Paper Guide Bank Assy from the Rear Frame Assy. Removing the Rear Frame Assy (4) 8.Right side . Paper Guide Bank Assy Rib .Right side - Revision A 10. Removing the Paper Guide Bank Assy (2) Sensor Cable Acetate tape 11. 9. Removing the Paper Guide Bank Assy (1) Figure 4-177. • Screw : C. Paper Guide Bank Assy Positioning hole and Guide pin Rear Frame Assy PER Sensor Figure 4-175.cm) (The numbers shown on the figure indicate the order of tightening screws) .Left side - Figure 4-174. Remove the acetate tape that secures the sensor cables to the bottom of the Paper Guide Bank Assy.EPSON B-300/B-500DN/B-508DN 7. and separate the Rear Frame Assy from the Main Frame pulling out the two ribs of the Rear Frame Assy.B.S 3x6 (Torque: 7-9 kgf. Lift the Main Frame. Removing the Paper Guide Bank Assy (3) Disassembly and Assembly Removing the Printer Major Components 118 Confidential .

4-174. • "Paper Guide Bank Assy" (p. make sure to properly engage its four ribs with the positioning holes of the Main Frame as shown in Figure. Line Acetate Tape PER.Bottom - REASSEMBLY Secure the PEF and PER Sensor cables with acetate tape aligning them with the line marked on the Paper Guide Bank Assy as shown below. Secure the two sensor cables with acetate tape at the position shown in Figure.4-172. set the tip of the spring of the Pick-up Assy into the groove of the Rear Frame Assy. PEF Sensor Cables Figure 4-179. check the Spur Gear Cam 27 if it rotates normally. There are some lubrication points.4-173 and Figure. Tighten the screws in the order indicated in Figure.136) Disassembly and Assembly Removing the Printer Major Components 119 Confidential . See below for the lubrication instruction. match the guide pin and rib of the FD Pulley Holder with the positioning hole and edge of the Main Frame as shown in Figure. Installing the Rear Frame Assy When installing the Paper Guide Bank Assy.4-173 and Figure.4-175. insert the tip of the Retard Reset shaft lever so that it contacts with the Spur Gear Cam 27 surface as show below. insert its four guide pins into the holes of the Rear Frame Assy as shown in Figure. Pick-up Assy Tip of spring Rear Frame Assy .Rear Spur Gear Cam 27 Figure 4-180. As shown below.162) When installing the Paper Guide Bank Assy.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY When installing the FD Pulley Holder.4-175. And before tightening the screws. Installing the Front Paper Guide Assy ADJUSTMENT REQUIRED Carry out required adjustments referring to the following section after replacing or reinstalling the Paper Guide Bank Assy. Installing the Paper Guide Bank Assy Groove Figure 4-178. • Chapter5 "ADJUSTMENT" (p. When installing the Rear Frame Assy. Surface of Cam Guide Pin on the tip of the lever Tip of Retard Reset Shaft Lever Retard Reset Shaft Spur Gear Cam 27 .4-176.

Remove the screw that secures the PEF Sensor to the Paper Guide Bank Assy. • Screw : C. 2. Paper Guide Bank Assy Rib Positioning hole and Guide pin Rear Frame Assy Positioning hole and Guide pin Figure 4-181.4-181.Right side PEF Sensor 4. Remove the screw that secures the Cover Idle Roller Assy to the Rear Frame Assy.P.B. 2. and remove the Cover Idle Roller Assy from the Rear Frame Assy.cm) Pull out the three guide pins of the Cover Idle Roller Assy from the Rear Frame Assy.10 PEF Sensor Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / CR Scale / Rear ASF Assy / Carriage Assy / Left/Right Upper Paper Guides / Rear Paper Guide / PE Sensor / Ink System / Lower Housing / ASF Motor Assy / Paper Guide Bank Assy Disassembly Procedure 1.11 PER Sensor Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / CR Scale / Rear ASF Assy / Carriage Assy / Left/Right Upper Paper Guide / Rear Paper Guide / PE Sensor / Ink System / Lower Housing / ASF Motor Assy / Paper Guide Bank Assy Disassembly Procedure 1.S 3x6 (Torque: 7-9 kgf.EPSON B-300/B-500DN/B-508DN Revision A 4.cm) Remove the PEF Sensor pulling out its rib from the Paper Guide Bank Assy.6x6 (Torque: 3-4 kgf.7. . • Screw : C. Removing the Cover Idle Roller Assy REASSEMBLY When installing the PEF Sensor.Bottom Cover Idle Roller Assy 2.7. .B. Removing the PEF Sensor Figure 4-182. Disassembly and Assembly Removing the Printer Major Components 120 Confidential .4.4. insert its two positioning holes over the guide pins of the Paper Guide Bank Assy as shown in Figure.

Removing the Rear Paper Guide Disassembly and Assembly Removing the Printer Major Components 121 Confidential .EPSON B-300/B-500DN/B-508DN 3. Disengage the hook on the rear of the PER Sensor. and remove the PER Sensor from the Cover Idle Roller Assy. Removing the PER Sensor REASSEMBLY When installing the Cover Idle Roller Assy. and lift the Rear Paper guide to remove it. PER Sensor Cover Idle Roller Assy Hook Revision A 4. and then insert the sensor’s hook into the hole of the assy as shown in Figure. Bearing Bearing Figure 4-183.Top - Rear Paper Guide Tab Figure 4-184. Rib Two-sided Tape Disengage the two tabs and two bearings that support the PE Roller shaft.4.7.4-182.4-183. PF Roller Shaft . insert its three guide pins into the holes of the Rear Frame Assy as shown in Figure. insert its rib into the hole of the Cover Idle Roller Assy.12 Rear Paper Guide / PE Sensor Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / CR Scale / Rear ASF Assy / Carriage Assy / Left/Right Upper Paper Guide Disassembly Procedure Removing the Rear Paper Guide 1. When installing the PER Sensor.

163) When installing the Rear Paper Guide. Removing the Pick-up Assy Disassembly and Assembly Removing the Printer Major Components 122 Confidential .Bottom Pick-up Assy Pick-up Roller Shaft Main Frame Figure 4-185. securely attach its two bearings to the PF Roller shaft as shown in Figure.Rear side - Step3 Bearing E Ring Step2 Bushing Figure 4-186. Remove the E-ring on the Pick-up Roller shaft using long-nose pliers or similar tool. make sure that its four hooks are properly engaged and the three bearings shown below are attached on the Idle Roller shaft. Pull out the guide pin of the bushing from the Main Frame. and remove the Pick-up Assy from the Main Frame.4-184.13 Pick-up Assy Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / CR Scale / Rear ASF Assy / Carriage Assy / Left/Right Upper Paper Guide / Rear Paper Guide / PE Sensor / Ink System / EJ Frame Assy / Front Paper Guide & EJ Roller Assy / Power Supply Unit / CV Drive Assy / PF Encoder / PF Roller Assy / PF Motor Disassembly Procedure 1. . Removing the PE Sensor REASSEMBLY 2. Installing the Rear Paper Guide Rib Bearing Guide Pin (rear side) Pick-up Roller Shaft Figure 4-187. When installing the Rear Paper Guide. • "Lubrication of Rear Paper Guide" (p.4. • Screw : C.EPSON B-300/B-500DN/B-508DN Removing the PE Sensor 1. 3. See below for the lubrication instruction. . There are some lubrication points. and turn the bushing in the direction of the arrow to remove it from the Main Frame.7.B. Move the Pick-up Roller shaft in the direction of the arrow to remove its end from the bearing. Remove the screw and remove the PE Sensor.P (P4) 3x8 (Torque: 7-9 kgf.cm) PE Sensor connector PE Sensor Cable Revision A 4.

5 Disassembling the Paper Feed Mechanism Components 4.165) When installing the Pick-up Assy. note the following points.7.7.5. Installing the Pick-up Lever REASSEMBLY Soldered portion : Hook Figure 4-189. • Insert the rib of the Pick-up Lever into the hole of the Pickup Sub Assy as shown below.1 PF Motor Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy Disassembly Procedure 1. See below for the lubrication instruction. Main Frame PF Motor Cable Acetate tape Pick-up Lever Figure 4-188.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY There are some lubrication points. 2. Removing the PF Motor (1) Disassembly and Assembly Removing the Printer Major Components 123 Confidential . Rib and Hole Pick-up Sub Assy 4. • "Lubrication of Pick-up Assy" (p. • Insert the rib of the Pick-up Lever shown in Figure.4-187 into the hole of the Main Frame. Remove the PF Motor cable from the six hooks on the Main Frame. Remove the acetate tape that secures the PF Motor cable to the Main Frame.

Adjust the tension of the PF Timing Belt referring to 5. Attach the two screws and lightly tighten them so that the PF Motor can move along the cutout under the screws.5 kgf. .3. Remove the two screws. Install the PF Motor so that the printed characters on it faces downward.136) PF Motor Pinion Gear 1 2 Hole Figure 4-191.4-191. 1. Removing the PF Motor (2) 5.153). Insert the pinion gear of the PF Motor into the hole. • Chapter5 "ADJUSTMENT" (p. To protect the cable.4-189. 4. and attach the PF Timing Belt. Turn the PF Motor in the direction of the arrow as along as it moves within the cutout under the screw to make slack in the PF Timing Belt. Carry out required adjustments referring to the following sections after replacing or reinstalling the PF Motor and PF Timing Belt. Turn the PF Motor along the cutout as far as it goes (to the dotted line shown in Figure. 4. 3. and tighten the screws of the PF Motor in the order indicated in Figure.EPSON B-300/B-500DN/B-508DN 3. Follow the procedure below to install the PF Motor and the PF Timing Belt.cm) (The numbers shown on the figure indicate the order of tightening screws) .C. wind acetate tape around several portions of the cable where secured with the hooks.2 "PF Belt Tension Adjustment" (p.4-189. route the cable so that the soldered portions are not pulled. • Screw : C.4-191). and pull out the PF Motor through the hole on of the Main Frame exercising care not to hit its pinion gear against the hole.Left side - Revision A REASSEMBLY PF Motor Cutout PF Timing Belt : Screw Figure 4-190. Route the PF Motor cable as shown in Figure.5-4.Left side ADJUSTMENT REQUIRED Install the PF Timing Best so that its toothed side faces inward. 3x4 (Torque: 3. 2. and remove the PF Motor. Loosen the two screws that secure the PF Motor. Removing the PF Motor (3) Disassembly and Assembly Removing the Printer Major Components 124 Confidential . To avoid breaking the soldered portions of the PF Motor cable shown in Figure.

cm) Positioning hole and Guide pin PF Scale PF Encoder Figure 4-193. 1. . • Screw : C. Installing the PF Encoder (2) Disassembly and Assembly Removing the Printer Major Components 125 Confidential .B.2 PF Encoder Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy Disassembly Procedure CAUTION REASSEMBLY When installing the PF Encoder. 2. When installing the PF Encoder.5x5 (Torque: 3. match the two positioning holes and guide pins shown below. exercise added care not to damage or scratch the PF Scale. Remove the screw and remove the PF Encoder. Remove the acetate tape.5 kgf.5.EPSON B-300/B-500DN/B-508DN Revision A 4.S 2. Removing the PF Encoder Line mark Figure 4-194. and disconnect the PF Encoder FFC from CN1 connector.5-4.Main Frame left inner side PF Encoder Exercise added care not to damage or contaminate the PF Scale. Installing the PF Encoder (1) Attach the PF Encoder FFC along the line marks shown in Figure.7.4-192 and below. Never touch the scale with bare hands.Left side - Line mark Two-sided Tape Figure 4-192. PF Encoder FFC connector(CN1) PF Encoder FFC .

5. 2.4-195.Rear Hooks (x 4) Sensor section Springs (x2) Springs (x2) Left Upper Paper Guide Figure 4-196. and remove the EJ Frame Assy in the direction of the arrow.3 EJ Frame Assy Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy Disassembly Procedure 1. Removing the EJ Frame Assy (1) 2. Removing the Left/Right Upper Paper Guides Disassembly and Assembly Removing the Printer Major Components 126 Confidential .5. Disengage the two hooks that secure the Left Upper Paper Guide to the Main Frame. remove the Right Upper Paper Guide.B. Removing the EJ Frame Assy (2) REASSEMBLY Insert the two positioning holes of the EJ Frame Assy over the guide pins of the Front Paper Guide as shown in Figure. and remove the Left Upper Paper Guide. Disengage the four springs of the Left Upper Paper Guide from the hooks on the Main Frame. pulling the Right Rear Paper Guide ward can damage the sensor. . Move the Carriage Assy to the home position.7. Because the PE Sensor is mounted inside the sensor section. CAUTION Do not remove the Right Upper Paper Guide toward the rear of the printer. Remove the two screws that secure the EJ Frame Assy to the Main Frame. Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / CR Scale / Rear ASF Assy / Carriage Assy Disassembly Procedure 1. and remove the springs.4 Left/Right Upper Paper Guide CAUTION Never touch the surface of the rollers as doing so can adversely affect print quality. • Screw : C. 3. EJ Frame Assy Carriage Assy In the same manner as the Left Upper Paper Guide. EJ Frame Assy Positioning hole and Guide pin Figure 4-195.EPSON B-300/B-500DN/B-508DN Revision A 4.cm) 4. Right Upper Paper Guide Hook Figure 4-197.7.S 3x6 (Torque: 5-7 kgf.

Installing the Left and Right Upper Paper Guides (2) Disassembly and Assembly Removing the Printer Major Components 127 Confidential . Left Upper Paper Guide .Front - Figure 4-199. .EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY When installing the two springs of the Left and Right Upper Paper Guide. • Attach the springs as shown below. • Chapter5 "ADJUSTMENT" (p.Rear - ADJUSTMENT REQUIRED Carry out required adjustments referring to the following sections after replacing or reinstalling the Left and Right Upper Paper Guide. note the following points. two smaller ones: ) as shown below at the front side. Installing the Left and Right Upper Paper Guides (1) • Attach the spring legs (two larger ones: .136) Upper Paper Guide Spring (middle) Upper Paper Guide Spring (right) Right Upper Paper Guide Upper Paper Guide Spring (left) Upper Paper Guide Spring (middle) Upper Paper Guide Spring (right) Upper Paper Guide Spring (left) Figure 4-198.

Release the Static Ink Collect Unit cable from the hook of the Main Frame.cm) . EJ Grounding Spring EJ Roller Groove .B. Hole on Main Frame Remove the screw. Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / CR Scale / Rear ASF Assy / Carriage Assy / Left/Right Upper Paper Guide / Rear Paper Guide / PE Sensor / Ink System / EJ Frame Assy Disassembly Procedure Removing the Front Paper Guide & EJ Roller Assy 1. 3.P 3x8 (Torque: 5-7 kgf.5. Removing the Front Paper Guide & EJ Roller Assy (2) 5.Left inner side - Figure 4-202.5 Front Paper Guide & EJ Roller Assy CAUTION Never touch the rubber roller of the EJ Roller Assy with bare hands as doing so can adversely affect print quality. Pull out the guide pin of the bushing from the Main Frame. E Ring Hole on Main Frame Bushing Guide Pin (rear side) 4. and remove the EJ grounding spring. Disengage the leg of the EJ grounding spring from the grooves on the EJ Roller shaft and the Main Frame.Home side - Front Paper Guide & EJ Roller Assy Hook .Right inner side Static Ink Collect Unit cable REASSEMBLY EJ Roller Shaft Acetate tape Figure 4-201. Removing the Front Paper Guide & EJ Roller Assy (3) Figure 4-200.7. Remove the E-ring on the EJ Roller shaft using long-nose pliers or similar tool.EPSON B-300/B-500DN/B-508DN Revision A 2. and turn the bushing in the direction of the arrow to the dotted line ( ). and pull the cable out through the hole on the Main Frame. Removing the Front Paper Guide & EJ Roller Assy (1) Disassembly and Assembly Removing the Printer Major Components 128 Confidential . 4. • Screw : C.

• "Lubrication of Front Paper Guide & EJ Roller Assy/ PF Roller Assy" (p.136) Positioning hole and Guide pin Figure 4-204. Slide the EJ Roller shaft in the direction of the arrow. Removing the Front Paper Guide & EJ Roller Assy (4) REASSEMBLY There are some lubrication points.cm) .Left side Left Parallel Adjust Bushing EJ Roller Pulley Bearing Hole Cutout EJ Roller Shaft Figure 4-203.6 PF Roller Assy CAUTION Never touch the coated surface of the PF Roller Assy with bare hands as doing so can adversely affect print quality. Remove the screw that secures the Left Parallel Adjust Bushing to the Main Frame and remove it.4-200.7. See "4.5 PF Motor" Step4 (p124). 7.EPSON B-300/B-500DN/B-508DN 6. Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / CR Scale / Rear ASF Assy / Carriage Assy / Left/Right Upper Paper Guide / Rear Paper Guide / PE Sensor / Ink System / EJ Frame Assy / Front Paper Guide & EJ Roller Assy / Power Supply Unit / CV Drive Assy / PF Encoder Disassembly Procedure 1. Pull out the Front Paper Guide and EJ Roller Assy through the left cutout while sliding the EJ Roller Pulley rightward. • Screw : C. and pull out its right end from the right bearing on the Main Frame. and disengage the bearing of the PF Roller shaft from the Front Paper Guide Assy. • Chapter5 "ADJUSTMENT" (p. 8. See below for the lubrication instruction.S 3x6 (Torque: 7-9 kgf.5. wrap the two portions of the cable with acetate tape where contacts with the Main Frame hole and secured with the hook shown in Figure. 9. Carry out required adjustments referring to the following sections after replacing or reinstalling the Paper Guide & EJ Roller Assy. Bearing PF Roller Shaft Front Paper Guide Assy Revision A 4.B.7.159) To protect the Static Ink Collect Unit cable. Move the PF Motor to make slack in the PF Timing Belt. Removing the PF Roller Assy (1) ADJUSTMENT REQUIRED Disassembly and Assembly Removing the Printer Major Components 129 Confidential . Lift the EJ Roller shaft.

EPSON B-300/B-500DN/B-508DN 2. Slightly slide the PF Roller Assy leftward. PF Roller Shaft Figure 4-207. Removing the PF Roller Assy (3) Disassembly and Assembly Removing the Printer Major Components 130 Confidential . Right Bushing PF Roller Shaft PF Roller Assy Groove on PF Roller Shaft Cutout Figure 4-205. 3. Guide Pin (rear side) Left Bushing Hole on Main Frame PF Grounding Spring Revision A CAUTION When pulling out the PF Roller Assy through the cutout on the Main Frame. Pull out the guide pin of the right bushing from the Main Frame. and remove the PF grounding spring. and remove the right bushing from the frame. Removing the PF Roller Assy (2) 4. and turn the bushing in the direction of the arrow to the dotted line ( ). Pull out the guide pin of the left bushing from the Main Frame. 5. Disengage the leg of the PF grounding spring from the groove on the PF Roller shaft and the hole on the Main Frame. and turn the bushing in the direction of the arrow to the dotted line ( ). Removing the PF Roller Assy (4) Guide Pin (rear side) Right Bushing Figure 4-206. be extremely careful not to scratch the coated roller surface. and pull out the shaft leftward through the cutout of the Main Frame to remove the PF Roller Assy. 6. Move the right end of the shaft ( ) along the cutout of the frame to remove the right end toward you.

ADJUSTMENT REQUIRED Ink System Spur Gear 9. • "Lubrication of Front Paper Guide & EJ Roller Assy/ PF Roller Assy" (p.6 Spur Gear 11.4-205.2 Figure 4-209. See below for the lubrication instruction.4-204. Make sure that the spring pin on the shaft fit in the cutouts of the PF Gear 12 as shown below.7. insert its positioning hole over the guide pin on the Main Frame as shown in Figure.136) Disassembly and Assembly Removing the Printer Major Components 131 Confidential . • Chapter5 "ADJUSTMENT" (p.5 Spring Spring Pin Compression Spring Figure 4-208. Installing the PF Roller Assy When installing the Left Parallel Adjust Bushing.6 Disassembling the Ink System Components 4.7. Be aware that the following parts tend to come off during disassembly and reassembly. 4.6. Carriage Lock shaft Combination Gear 12.8. Be careful not to cut yourself with the sharp metal edges of the Main Frame.1 Ink System Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Planet Lock Assy / Retard Transfer Assy / APG Assy / Sub Board / CR Motor / CR Scale / Rear ASF Assy CAUTION Cutout PF Gear 12 Exercise care not to contaminate surroundings with ink. Cautions on Removing the Ink System Carry out required adjustments referring to the following sections after replacing or reinstalling the PF Roller Assy.159) Make sure that the PF grounding spring leg on the frame side is properly attached to the hole on the Main Frame as shown in Figure. 24.EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY There are some lubrication points.

and release the Static Ink Collect Unit cable from the three hooks on the Ink System.EPSON B-300/B-500DN/B-508DN Disassembly Procedure 1. Disassembly and Assembly Removing the Printer Major Components 132 Confidential .Right side Ink System 3 Static Ink Collect Unit Cable Hook Acetate tape Figure 4-212. Removing the Ink System (2) 4. Figure 4-210.B. Remove the three screws that secure the Ink System to the Main Frame. Release the Static Ink Collect Unit cable and the AID cable from the two hooks on the Main Frame. Removing the Ink System (1) 2. Slide the clips that secure the two Waste Ink Tubes to the Waste Ink Joint.cm): one piece (The numbers shown on the figure indicate the order of tightening screws) . Remove the acetate tape that secures the Static Ink Collect Unit cable and the AID cable to the Ink System. Removing the Ink System (3) Acetate tape Hook Figure 4-211. and remove the three acetate tapes from the cables.S 3x8 (Torque: 7-9 kgf.cm): two pieces : C.S 3x6 (Torque: 7-9 kgf.B. Removing the Ink System (2) 3. Ink System AID Cable 2 1 Revision A • Screw • Screw : C. AID Cable Static Ink Collect Unit Cable Waste Ink Joint Clip Waste Ink Tube Acetate tape Waste Ink Tube Figure 4-213. and pull out the tubes from the Waste Ink joint.

Tighten the screws in the order indicated in Figure. and remove it upward. .136) Ink System 2 1 Figure 4-214.Right side Spur Gear 11. • "Lubrication of Ink System" (p. • Chapter5 "ADJUSTMENT" (p.2 Spur Gear 9. Revision A ADJUSTMENT REQUIRED Carry out required adjustments referring to the following section after replacing or reinstalling the Ink System.162) The shafts of the Ink System shown in Figure.6 Carriage Lock shaft Combination Gear 12.5 Figure 4-215. Disassembly and Assembly Removing the Printer Major Components 133 Confidential . 24. Installing the Ink System To protect the Static Ink Collect Unit cable and the AID cable.4-211. wrap the three portions of the cables with acetate tape where contact with the Main Frame hole and secured with the two hooks as shown in Figure.8.EPSON B-300/B-500DN/B-508DN 5.4-212. Move the Ink System in the direction of the arrows in the order of (1) and (2) to disengage the Ink System from the Main Frame. Removing the Ink System (4) REASSEMBLY There are some lubrication points.4-209 must be properly inserted into the four bearings of the Main Frame ( ). See below for the lubrication instruction.

and turn the EJC Sensor in the direction of the arrow to remove it. 2. Remove the Maintenance Box FFC from the Lower Housing. Installing the EJ Waste Ink Assy Hook Rib Figure 4-219.7.6.5 kgf. EJC Sensor Lower Housing Positioning hole and Guide pin Figure 4-217. EJ Waste Ink Assy Groove Figure 4-218.6. Disengage the hook of the EJC Sensor from the Lower Housing.7. • Screw : C. 2.EPSON B-300/B-500DN/B-508DN Revision A 4.3 EJC Sensor Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy Disassembly Procedure 1.B. Removing the EJC Sensor (2) Disassembly and Assembly Removing the Printer Major Components 134 Confidential . and separate the EJC Sensor cable from the Cover Open Sensor cable. Removing the EJ Waste Ink Assy REASSEMBLY EJC Sensor 1 Insert the two guide pins of the EJ Waste Ink Assy into the holes of the Main Frame as shown below. Remove the one piece (1) and two pieces (2) of acetate tape that secure the EJC Sensor cable to the Main Frame. Remove the acetate tape (3). Remove the two screws and remove the EJ Waste Ink Assy.5-6.P 3x8 (Torque: 5. Removing the EJC Sensor (1) 3.2 EJ Waste Ink Assy Parts/Components must be removed in advance Exterior parts / Main Board Unit / IC Holder Assy / Lower Housing Disassembly Procedure 1.cm) Maintenance Box FFC 4. Cover Open Sensor Cable Lower Housing EJ Waste Ink Assy 3 2 EJC Sensor Cable Acetate tape Two-sided Tape Figure 4-216.

first insert its rib shown in Figure. When installing the EJC Sensor.4-219 into the hole of the Lower Housing. Disassembly and Assembly Removing the Printer Major Components 135 Confidential .EPSON B-300/B-500DN/B-508DN Revision A REASSEMBLY Route the EJC Sensor cable as shown in Figure.4-218. and then secure the sensor with the hook.

CHAPTER 5 ADJUSTMENT Confidential .

This must be carried out after replacing the Printhead in order to enter the new Printhead ID (Head ID) that reduces variation between Printheads. When information on the circuit boards of the printer has been cleared. automatically generated and written to the main board. This must be carried out after replacing the main board to apply settings for the target market. use this to copy adjustment values stored on the old main board to the new board. Enter the serial number written on the SN label attached to the Upper Housing. see “5. A computer identifies the printer by Enter the product serial number of the printer. For adjustment method. Method Outline Mechanical adjustment using the thickness gauges. Tool • Thickness Gauge 1. breaking of the motor coil due to an abnormal heat. Then replace the board with a new one. (Read the QR code label from the top left to the bottom right. all the other adjustments required after replacing the main board are no longer be necessary.3mm PG Adjustment FD belt tension adjustment • Tension gauge • Tweezers • (+) Phillips screwdriver • Tension gauge • Tweezers • (+) Phillips screwdriver • Adjustment Program PF belt tension adjustment This adjustment is made to avoid the idling of the PF motor (fatal error).1mm. For adjustment method. Adjustment Item EEPROM data copy When the main board needs to be replaced. Initial setting USB ID Input Write the initial setting information onto the Main Board. If this copy is completed successfully. Adjustment Items and Overviews Adjustment Item Purpose Install the Head Nozzle surface parallel to the printing surface and set the gap between the paper and the Head Nozzle surface to the specified value. or lost of paper feed accuracy that causes banding on the printout. This adjustment is made to avoid the idling of the ASF motor (fatal error) or breaking of the motor coil due to an abnormal heat.1 Servicing Adjustment Item List The adjustment items of this product are as follows. • Adjustment Program • Adjustment Program • Adjustment Program • Adjustment Program • LAN Cable • Adjustment Program Sets a USB ID of the printer. When the network board needs to be replaced use this menu to write necessary information onto the new board. Enter the 29-digit head ID written on the QR code label on the Printhead. write / read MAC address read/write (B-500DN/B-508DN only) Head ID Input ADJUSTMENT Adjustment Items and Overview 137 Confidential . the serial number unique to each printer should be reentered into the Main Board using this menu. Readout the EEPROM data from the main board before removing it. 5.3 FD Belt Tension Adjustment”. and load the EEPROM data to the new board.EPSON B-300/B-500DN/B-508DN Revision A 5.3. Make a proper adjustment according to the result whether the manuallymoved carriage (Printhead) runs over or hits against the gauges placed on the platen.3.1.9 MAC Address Setting (B-500DN/B-508DN only)” for the detailed procedure. see “5. The ID is the ID when multiple same models are connected via a USB hub. Table 5-1.2. 1. See “5.) Serial No.2 PF Belt Tension Adjustment”.1 Adjustment Items and Overview This chapter describes adjustments necessary after the disassembly/reassembly of the printer.

A PF adjustment pattern is printed. Examine the printout and carry out the adjustment so that the distance between the paper edges and the printed line falls within 3 +/. This corrects errors in paper feed caused by variation of mechanisms and media characteristics.6 Head angular adjustment (TBD)”. Enter the maximum PF deterioration offset counter (80.000).2. The correction value is registered. Examine the lines printed near the left edge of the printout and enter the value for the line that is exactly 5 mm away from the left edge. This corrects timing of printing in the paper feeding direction. value writing) Rear feed Front feed This must be carried out after replacing the Printhead in order to correct tilt of the Printhead. Purpose The PF deterioration offset counter is reset. Corrects print start timing in bi-directional printing to improve the print quality. A bi-d adjustment pattern is printed. Examine the printout and enter a value for a line exactly 5mm away from the paper edge for each on the four sides. A first dot adjustment pattern is printed. The program will automatically enter a proper correction value onto the printer.2. For adjustment method. Checks if the AID function operates normally. Front feed Rear feed This adjustment is made to correct the mounting position of the PW Sensor on a software basis to adjust the detection position and Nozzle position dispersion. This corrects left margin of printout. Method Outline Reset the PF deterioration offset counter. The print start position in the carriage moving direction is corrected by software. Rear feed PF adjustment Front feed Bottom edge of paper CR motor heat protection control PF motor heat protection control ASF motor heat protection control This is used to correct variations of motors characteristics.7 AID inspection” for information on how to check. A top margin adjustment pattern is printed. Examine the printout and enter a value for one of the patterns with the least black or white line.EPSON B-300/B-500DN/B-508DN Table 5-1. Select the part(s) you replaced on the Adjustment Program. Adjustment Items and Overviews Adjustment Item PF deterioration offset Initialize Disenable (Max. The maximum PF deterioration offset counter is entered. See “5. see“5. Revision A Tool • Adjustment Program • Adjustment Program • Adjustment Program • Ruler • Adjustment Program • Tweezers • Adjustment Program • Adjustment Program • Adjustment Program • Ruler • Adjustment Program • Ruler • Adjustment Program TOP Margin Adjustment Head angular adjustment Bi-D adjustment Adjustment Item AID inspection First dot position adjustment PW adjustment • Adjustment Program • Adjustment Program • Adjustment Program ADJUSTMENT Adjustment Items and Overview 138 Confidential .1mm. A PW adjustment pattern is printed. Examine the printout patterns and select the value for the best pattern.

Select the part(s) you want to check on the Adjustment Program and execute the check. Read out the counter value and replace the tube.8 Printer Mechanism Operation Check”.EPSON B-300/B-500DN/B-508DN Table 5-2. This must be carried out after replacing the Printhead in order to fill ink inside the all nozzles of the new ASP Printhead. After the ink charge. When any component of the printer mechanism is replaced. Maintenance Items Adjustment Item Head Cleaning Maintenance Items Purpose Run this cleaning when dots missing is observed on an adjustment pattern printed by the Adjustment Program. Revision A Tool • Adjustment Program • Adjustment Program • Adjustment Program • Adjustment Program Ink charge Printer mechanism operation check Tube maintenance counter read out/ reset Table 5-3. Use this to readout the EEPROM data for analysis. Tool • Adjustment Program • Adjustment Program EEPROM dump ADJUSTMENT Adjustment Items and Overview 139 Confidential . then reset the counter to 0. After the cleaning. use this to check the mechanism operation. Method Outline Head cleaning is performed by the Adjustment Program. The check result is displayed on the screen. a nozzle check pattern is printed to see if all nozzles fire ink properly. Read out all the data stored on the EEPROM and store it as a file. Method Outline Select the target menu from the Adjustment Program and execute it. a nozzle check pattern is printed to see the result of the cleaning. See “5. Additional Functions Adjustment Item Additional Functions Final check pattern print A4 size US Letter size Purpose Use this to check if the all adjustments have been properly made. The CR movements counter for controlling the tube life can be read out and reset.2.

Method Outline Select the desired menu in the Adjustment Program and execute it. auto duplex) Print paths counter Serial number The latest Fatal error code Date and time of the first print Date and time of the last print Purpose Use this to readout information on the printer operations.EPSON B-300/B-500DN/B-508DN Table 5-3. Revision A Tool • Adjustment Program ADJUSTMENT Adjustment Items and Overview 140 Confidential . Additional Functions Adjustment Item Printer information check Manual CL counter I/C exchange CL counter ACL counter AID detections counter The last AID error code ACL fail counter Additional Functions The latest Cartridge error code The latest Maintenance Box error code Maintenance Box replacements counter Printed sheets counter (Front. Rear.

“•” : The adjustment is required when the part is removed/ reinstalled or replaced. “---” : No adjustment is required. Adjustment Items L/R Upper Paper Guide Paper Guide Bank Assy Front ASF Cover Assy Front Paper Guide & EJ Roller Assy Printer Mechanism IC Holder Assy Rear ASF Assy PF Roller Assy Carriage Assy Main Board*1 Part Name Priority Unit Replacement --------------------Planet Lock Assy ASF motor Assy Network Board Adjustment Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 PG adjustment PF belt tension adjustment FD belt tension adjustment Tube maintenance Counter Reset EEPROM data copy Initial setting / USB ID input ASF sub change operation check APG check Duplex unit sensor check ASF check rear ASF check front ASF encoder check ASF sub encoder check CR motor heat protection control PF motor heat protection control ASF motor heat protection control MAC address setting*3 PF deterioration counter max. value writing --------------------- • ----------------------------------- ------O*2 O O --------------O O O --O --------------------------------O --- ------------------------------------- --------------------------O O ------- --------------- ------O ----------------------------- • ----------------------------------- ------------------- O ----------O O --O O O O O O O ----- ------------------------------------- ------------------------------------- --------------------------O --------- --------------- ------------------------------------- --- --- ------------- ----------------O ------------------- ------------------------------------- ----- • --------------------------------- • ------------------------O ------- --------------- • ----------O ----------- • --------------------- • ------O ------O ----- • ----------------- • --------------- Pick Up Assy Duplex Unit Ink System AID Board CR Motor APG Assy Printhead PF Motor PS Unit • • --------------- • --------------- Continued to next page ADJUSTMENT Adjustment Items and Overview 141 Confidential . CHECK POINT The symbols used in Table 5-4 indicate the following meanings. Table 5-4.EPSON B-300/B-500DN/B-508DN Revision A 5. “O” : The adjustment is required only when the part is replaced. and check which adjustment(s) must be carried out. Find the part(s) you removed or replaced.2 Required Adjustments The table below lists the required adjustments depending upon the parts being repaired or replaced.1.

"*2": Replace it together with the IC Holder Assy. is required. writing Final check pattern print ------------- --- ----O --O O O O O O O ----------------------- --------O ------------- ----------------------- ----------------------- --- ------- ----------- O ----O --O O O O O --- ----------- ----------- --------------- ------------------- --------O ------------- O --------------- ----------------- ------------------- ----------------------- Duplex Unit Ink System AID Board CR Motor APG Assy Printhead PF Motor PS Unit ----------------- ----------------------- • O • ------------------- • --- • --- • • • --- • • • --- • • ----- • • ----- • ----- • ----- • ------- • • --- • • --- • • --- • • --- • --- • --- • --- • --- • --- • --- • --- • • • • • • • • • • • • • • • • • • • • • • Note "*1": When the EEPROM data copy is available. no adjustment. except for printing final check pattern. Adjustment Items L/R Upper Paper Guide Paper Guide Bank Assy Front ASF Cover Assy Front Paper Guide & EJ Roller Assy Printer Mechanism Network Board IC Holder Assy Rear ASF Assy PF Roller Assy Carriage Assy Main Board*1 Pick Up Assy Part Name Priority Unit Replacement --------------------O O Planet Lock Assy ASF motor Assy Adjustment Item 19 20 21 22 23 24 25 26 27 28 29 30 PF deterioration counter reset Ink charge Head ID input Head angular adjustment AID inspection PW adjustment First dot position adjustment Bi-D adjustment PF adjustment Top margin adjustment Serial No.EPSON B-300/B-500DN/B-508DN Revision A Table 5-4. "*3": Carry out only for B-500DN/B-508DN. ADJUSTMENT Adjustment Items and Overview 142 Confidential .

Bi-D Adjustment Pattern How to Judge Find the pattern with no gaps or overleaps of the left and right pattern.EPSON B-300/B-500DN/B-508DN Revision A 5.2. and enter the value of that pattern.2. Top Margin Adjustment Pattern ADJUSTMENT Adjustment by Using Adjustment Program 143 Confidential . Enter the value for the line that is exactly 5 mm away from the edge. enter the nearest value and then print the patterns again.2 Adjustment by Using Adjustment Program This section explains how to judge print samples by using the adjustment program. CHECK POINT -9 -8 -6 -4 -2 0 2 4 6 8 -7 -5 -3 -1 1 3 5 7 9 Example for judgement Overlap Gap Bottom margin -9 -8 -6 -4 -2 0 2 4 6 8 -7 -5 -3 -1 1 3 5 7 9 5mm NG OK NG Figure 5-1. 5. Additional information If an appropriate pattern is not printed. Follow the instructions of the adjustment program for details of the adjustment methods. 5. Top margin printout 5mm -1 0 1 2 3 4 5 6 7 Figure 5-2.2 Bi-D Adjustment The pattern shown below is printed for each of the PG settings and four print modes. How to Judge Measure the distance from the paper edge to the printed line.1 Top Margin Adjustment (Rear/Front) Patterns are printed as shown below.

4 PW Adjustment Patterns are printed as shown below. Example: In the above figure. “5” (bottom). enter “0” (top). How to Judge Figure 5-4. -8 -7 -6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Line 5. Enter the value for the line that is exactly 5 mm away from the edge. -5 -4 -3 -2 -1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 -8 -7 -6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 -8 -7 -6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 5mm PW adjustment pattern line 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0 -1 -2 -3 -4 -5 Figure 5-3. First Dot Position Adjustment Pattern How to Judge Measure the distance from the left edge of the paper to the printed line. “-3” (left) and “0” (right). enter “-3”.EPSON B-300/B-500DN/B-508DN Revision A 5.2. PW Adjustment Pattern Enter the value of the line located 5mm away from each edge.2.3 First Dot Position Adjustment (Front/Rear) Patterns are printed as shown below. ADJUSTMENT Adjustment by Using Adjustment Program 144 Confidential . Example: In the above figure.

PF Adjustment (Bottom Edge Area) Pattern How to Judge Input the value shown above the patterns which has no gap between the upper pattern and the lower pattern. 1 2 3 4 5 6 7 8 5 4 3 2 1 0 -1 -2 -3 -4 -5 Figure 5-5. patterns below “4” has no gap and overlap. select the value for the pattern which has the least gap or overlap. so input “4”. and print the pattern again. Upper block 5. and also the both upper and lower patterns do not overlap each other.5 PF Adjustment (Rear/Front) PF-Standard Area Patterns are printed as shown below. CHECK POINT Example for judgement Overlap Gap Example for judgement NG OK NG NG ADJUSTMENT OK NG Adjustment by Using Adjustment Program 145 Confidential . Example: In the above figure. CHECK POINT Lower block Figure 5-6. PF Adjustment (Standard Area) Pattern How to Judge Enter the value for the group that has no gap or overlap between the upper and the lower patterns.EPSON B-300/B-500DN/B-508DN Revision A PF-Bottom Edge Area Patterns are printed as shown below. Additional information In case that all patterns have gap or overlap.2.

The Carriage Assy will move to the position shown below. Loosen the two head mounting screws ( Carriage Assy Figure 5-8.6 Head angular adjustment (TBD) Follow the procedure below to carry out the Head angular adjustment. Print Pattern ADJUSTMENT Adjustment by Using Adjustment Program 146 Confidential . Head angular adjustment (2) Figure 5-7. Head angular adjustment (1) TBD 3. and the Carriage Assy moves to the center.EPSON B-300/B-500DN/B-508DN Revision A 5.(TBD) 2.(TBD) (A special pattern is printed. Click the Return button on the Adjustment Program. ). Select the “Head angular adjustment” menu on the Adjustment Program.(TBD) Carriage Assy Figure 5-9.2.) CAUTION Be careful not to press down the Carriage Assy while performing the following step. Make sure not to loosen the screws other than those specified here. 1.

4. 6. The Carriage Assy will move to the position shown in Fig.(TBD) Tighten the two head mounting screws. 5-8 and the pattern will be printed.EPSON B-300/B-500DN/B-508DN Revision A CAUTION When moving the Adjustment Lever. ( ). make sure to move it toward the “+” side. Click the Return button on the Adjustment Program. Head angular adjustment (3) 5. (TBD) Hole Adjustment Lever + - Figure 5-10.(TBD) ADJUSTMENT Adjustment by Using Adjustment Program 147 Confidential . Move the Adjustment Lever by the number of steps specified by the Adjustment Program. Move the Adjustment Lever with tweezers inserting them into the hole on the lever.

AID cable FFC that runs between the Main Board and the AID Board 5. Run the operation check again.3 APG Assy / Sub Board (p96). replace the ASF Motor Assy or the APG Assy with a new one. Operation Check and Remedies Check function ASF Sub change operation APG check Duplex unit sensor check ASF check rear ASF check front Target components • • • Planet Lock Assy Rear ASF Unit Front ASF Unit Remedies Check the installation status. See Chapter 4 "Disassembly and Assembly"(p52). See 4.7.3 APG Assy / Sub Board (p96).3. See 4. Check the installation status.7.EPSON B-300/B-500DN/B-508DN Revision A 5. 4. run a manual cleaning repeatedly until the check pattern is printed without any such symptom. If the result shows NG. Clean the ASF Scale if it is contaminated. Table 5-5. Check the motor(s) diagnosed as an overload status in the following manner. 3. If the result still shows NG. 2. 4.13 Pick-up Assy (p122). Run the “AID inspection” again. If the result still shows NG. See 4.7. remedy the problem referring to the table below. See 4. When the result shows NG. See 4.4 Rear Cover / Duplex Unit (p64). Replace the Printer mechanism with a new one.4 Planet Lock Assy (p107).4. 3. Head angular adjustment PG adjustment Visual check of nozzle check pattern to see if dots are missing CHECK POINT 5.7.7.7. Run the operation check again. check the following cables to see if they are wrongly connected or broken.8 Printer Mechanism Operation Check Overview The Adjustment Program offers functional check menus for major components of the printer mechanism. 2. See Chapter 6 "MAINTENANCE"(p155). 1.4. replace the ASF Sub Encoder with a new one.4.7. ASF encoder check ASF Encoder Procedure 1.4. See 4.5 ASF Sub Encoder (p109). Check the installation status.2.3 ASF Motor Assy (p105).4. APG Unit Duplex Unit Rear ASF Unit Front ASF Unit When you find missing dots any broken lines or missing segments on the nozzle check pattern by the visual check. Mechanism load check Printer mechanism ASF sub encoder check ASF Sub Encoder CR Motor PF Motor/ ASF Motor ADJUSTMENT Adjustment by Using Adjustment Program 148 Confidential . Clean the ASF Scale if it is contaminated. 4. If the result still shows NG.2. 1. Start the Adjustment Program and select the “AID inspection” from the menu. Check the installation status. 1. Check the inspection result displayed on the Adjustment Program screen. 3. replace the AID Board.7.4 Planet Lock Assy (p107). Check the Carriage components for lubrication. Check the installation of the Duplex unit sensor status.4. Run the operation check again. 2. This AID inspection check is performed using the all nozzles and inspects the AID function if it works properly or not. 1. Check the installation status. Check the installation status. Click the Perform button to run the AID inspection. If the result still shows NG.3. make sure to carry out the following adjustments and check. replace the Printer mechanism with a new one. See 4.1 Rear ASF Assy (p102).4.7 AID inspection Overview The printer has an AID mechanism which automatically carries out nozzle check and runs cleaning according to the number of detected clogged nozzles (AID detection cleaning). See Chapter 4 "Disassembly and Assembly"(p52). Preparation Before starting the AID inspection check. 2.

Replace the Network Board with a new one. you are required to set the MAC address to the new Network Board after replacement. If the address is not readable due to contamination or any other cause. • If the user has set the printer’s MAC address on a router. MAC Address Setting Flowchart ADJUSTMENT Adjustment by Using Adjustment Program 149 Confidential .6. CAUTION CHECK POINT You are required to enter the last six digits of the MAC address (xx:yy:zz) on the Adjustment Program. attach a new MAC address label (part code: 1482101) and note down the new address. make sure to note down the MAC address written on a label on the Upper M/B Shield Plate. END Figure 5-11. the repaired printer with a new MAC address cannot be connected to the network. MAC address example: 00:00:48:xx:yy:zz (“xx. the printer name becomes different from the previous one. Enter the MAC address written on the label using the Adjustment Program. yy. Attach a new MAC address label on the Upper M/ B Shield Plate. make sure to correctly follow the MAC address setting flowchart given on the right. See “ 4. The user should be notified of the change of MAC address because of the following reasons.2.9 MAC Address Setting (B-500DN/B-508DN only) Overview B-500DN/B-508DN have a network function and stores there MAC address (Media Access Control Address) in the EEPROM on the Network Board. The following explains the procedure. zz” represents a value unique to each printer) Setting flowchart START To avoid a conflict of MAC address on a network. Preparation When replacing the Network Board. • The default printer name on a network consists of “EPSON” and the last six digits of the MAC address.EPSON B-300/B-500DN/B-508DN Revision A 5. therefore. The Network Board supplied as an ASP does not come with the MAD address written on it. END Enter the new MAC address using the Adjustment Program. Is the MAC address on the label readable? No No Yes Replace the Network Board with a new one.2 Network Board (B-500DN/B508DN only) (p76)” for description about the label position. Therefore.

and print the sheet. Make sure to correctly enter the address. Enter the last six digits of MAC address into the MAC address entry field. Start the Adjustment Program. Check the MAC address printed on the sheet to see if it is correct. The initial setting screen appears. MAC Address Label 1. 4. ADJUSTMENT Adjustment by Using Adjustment Program 150 Confidential . MAC Address Label The last 6 digits of MAC Address Figure 5-12. (“1. Select the “Initial Setting” from the menu. 2. 3. Connect the printer and a computer using a LAN cable. MAC Address Setting Screen 5.19)) Figure 5-13.) Select the network status sheet print menu on the printer’s control panel. and click the MAC Address input button.6 Status Sheet (p. (Enter the address again into the second entry field to confirm it.EPSON B-300/B-500DN/B-508DN Setting procedure CAUTION Revision A The MAC address required on the Adjustment Program is written on the MAC address label on the Upper M/B Shield Plate.

<Mechanical default> PG+ PG++ PG CL Application for Printing PG Size (selected from PG flag list for (mm) normal/head rubbing)) 1. Take care that the Printhead is not soiled or scratched.2 --Applied while replacing ink and performing AID adjustment Figure 5-14.7 --- 2.1 PG Adjustment Described below is the platen gap (PG) adjustment. CAUTION The thickness gauge to be used must be free from dust and dirt and from deformation. Be sure to clean it before use. Use the minimum PG setting (PG– : 1. Move the carriage right and left by pulling the belt without holding the carriage.2mm) to carry out this adjustment.1 mm (x2) 1. PG Position at PG Adjustment --- Things to be used Thickness gauge: Phillips screwdriver 1. Purpose: Adjust the distance between the head surface and the Paper Guide Front Assy (platen) properly and adjust the parallelism on the 0th column side and on the 80th columns side to ensure reliable print quality.2 EPSON special paper Plain paper Select when PG.3 mm (x2) ADJUSTMENT Adjustment without Using Adjustment Program 151 Confidential . and while adjusting PG CHECK POINT Align the triangles with each other 1.3 APG Assy / Sub Board (p.35 2.3 Adjustment without Using Adjustment Program This section explains the adjustment procedure without using the adjustment program.EPSON B-300/B-500DN/B-508DN Revision A 5. 5. PG Positions Position PG<APG Home> PG typ. Carry out this adjustment before installing the IC Holder Assy after installing the Printhead and the head pressing plate. Once the Carriage Assy and/or Adjustment Bushes have been removed or whenever necessary for any other reason.is too narrow Envelopes Select when PG typ.95 1.3.3.7. Table 5-6. during standby after power-on. See below and “4. is too narrow Select when PG+ is too narrow Select when opening/closing the choke valve Sequence Application Applied while capping. wiping operations.96). make this adjustment to correct the deviation of the platen gap. (Install the CR Scale after this adjustment) EPSON B-300/B-500DN/B-508DN have five PG presettings using the APG mechanism.

S. 11.EPSON B-300/B-500DN/B-508DN Adjustment procedure Specified PG value: 1. CR Guide Shaft UP C.3mm) placement WARNING 3.(P4) 3x8 (8± 1 kgf.3 mm thickness gauges but must not come in contact with the 1. Pull the Timing Belt to move the carriage to the left end. If the carriage comes in contact with the gauge. 6. adjust the Left Parallelism Bush to raise the carriage to a position where the Printhead does not come in contact with gauge.(Fig. 5-14) Move the carriage to the center of the platen. and place 1. adjust the Right Parallelism Bush to raise the carriage to a position where the Printhead does not come in contact with gauge. Mark the indicated graduation position of the right and left Parallelism Bush.1 mm thickness gauges. and tighten the screws.3 mm thickness gauges at the left and right ends of the platen.1 mm thickness gauge on the left aligning its left edge with the second rib of the Front Paper Guide.cm) Figure 5-15. 5-15) The thickness gauge must not be set over the leftmost rib on the Front Paper Guide.(Fig. Pull the Timing Belt to move the carriage to the right end. make the adjustment again. and place 1.1 or 1. Pull the timing belt to move the carriage CR Guide Shaft DOWN CR 10.cm) CAUTION CR Guide Shaft DOWN The Printhead must come in contact with the 1.1 mm 1. 4. PG Adjustment ADJUSTMENT Adjustment without Using Adjustment Program 152 Confidential . CR Guide Shaft UP CR 5. Pull the Timing Belt to move the carriage to the left end. 2. Pull the Timing Belt to move the carriage to the right end. 12. (Screw tightening torque: 8 ± 1 kgf.2 ± 0. If the carriage comes in contact with the gauge.B. If the carriage does not come in contact with the gauge. make the adjustment again. 8. Revision A Gauge (1. If the carriage does not come in contact with the gauge.1 mm thickness gauge on the right aligning its right edge with the rightmost rib of the Front Paper Guide. 7. 9. Move the carriage to the middle area of the platen. And place another 1. The thickness gauge must not be set over the rightmost rib on the Front Paper Guide. Check that the APG Assy and the carriage are in the PG-position.

Using the numeric keypad. the jig is capable of measuring sound with a high degree of accuracy. Carry out this adjustment in a quiet place to avoid inaccurate measurement results due to the surrounding noise. PF Belt Tension Adjustment Step Procedure Content Secure the PF Motor to the mechanism.) Put the ends of the Tweezers on the PF Timing Belt. then put the Timing Belt on the PF Roller Unit and the PF Motor Pinion. flip the belt again to obtain the two results whose values are most close to each other.0 to No.0 g/m” is displayed on the LCD. The default value appears.cm PF Timing Belt 1 2 3 4 5 6 7 8 9 10 MIC of Tension Note : Keep the microphone away from a position where the belt may hit the microphone in the following procedure. PF Belt Tension Adjustment ADJUSTMENT Adjustment without Using Adjustment Program 153 Confidential .3. enter the numbers so that “1. Press the “WIDTH” button. The “---” displayed on the LCD changes to “N” wave movement notifying the in measurement result with beep sound. In this case.2 PF Belt Tension Adjustment Purpose: This adjustment is made to avoid the idling of the PF motor (fatal error). breaking of the motor coil caused by an abnormal heat. Using the numeric keypad. (A channel number (i. Things to be used Tension gauge Tweezers (+) Phillips screwdriver Adjustment procedure Table 5-7. 0 or No. The default value appears. Press the “POWER” button. In such case.) Press the “WEIGHT” button. Figure 5-16. or lost of paper feed accuracy that causes banding on the printout.) Press the “SELECT” button to select a channel of which settings you want to save from No.1) appears on the LCD. Bring the microphone to the center of the belt tension as closely as possible. Press the “SPAN” button. Regardless to the flipping strength. The errors are within the range between 1/100 and 5/ 100.5 ± 1. Using the numeric keypad.e. 9. flip the belt again after a few seconds. adjust the tension by slightly moving the installation part of the PF motor so that the tension falls within the acceptable standard values.0 mm” is displayed on the LCD. Standard value: 9. Some measurement results may differ greatly because of inaccurate measurement. enter the numbers so that “3. (“---” appears on the LCD. enter the numbers so that “99 mm” is displayed on the LCD.5 kgf.EPSON B-300/B-500DN/B-508DN Revision A 5. then flip the belt downward. The default value appears. No. Press the “MEASURE” button. (The default value is also available. Repeating the steps 8 and 9.5N Screw tightening torque of PF Motor: 4 ± 0. CHECK POINT The display on the LCD may not change at all even if the belt is flipped. which ensures high reliability of measurement results.

) Put the ends of the Tweezers on the FD Timing Belt.0 mm SPAN: 127 mm Bring the microphone to the center of the belt tension as closely as possible. adjust the tension by slightly moving the installation part of the Tensioner so that the tension falls within the acceptable standard values. The “---” displayed on the LCD changes to “N” in wave movement notifying the measurement result with beep sound. the jig is capable of measuring sound with a high degree of accuracy. which ensures high reliability of measurement results.0 ± 0.1) appears on the LCD. FD Belt Tension Adjustment ADJUSTMENT Adjustment without Using Adjustment Program 154 Confidential . Adjustment procedure Table 5-8.2 N. Repeating the steps 8 and 9. Things to be used Tension gauge Plastic Tweezers (+) Phillips screwdriver Printer status: Rear Frame is removed. then flip the belt downward. No. In this case. Carry out this adjustment in a quiet place to avoid inaccurate measurement results due to the surrounding noise. 0 or No.) Press the “SELECT” button to select a channel of which settings you want to save from No. see P.3. flip the belt again after a few seconds. 9.3 g/m WIDTH: 3.3 FD Belt Tension Adjustment Purpose: This adjustment is made to avoid the idling of the ASF motor (fatal error) or breaking of the motor coil caused by an abnormal heat. FD Belt Tension Adjustment Step Procedure Check the FD Timing Belt for its proper installation. Figure 5-17. Press the “MEASURE” button. Standard value: 1. In such case. (A channel number (i.116.m Screw tightening torque of Tensioner: 6 ± 1 kgf. The errors are within the range between 1/100 and 5/ 100. flip the belt again to obtain the two results whose values are most close to each other. Some measurement results may differ greatly because of inaccurate measurement. (“---” appears on the LCD. Press the “POWER” button. CHECK POINT The display on the LCD may not change at all even if the belt is flipped.cm MIC of Tension Timing Belt 1 2 3 4 Tensioner 5 6 7 8 Note : Keep the microphone away from a position where the belt may hit the microphone in the following procedure. Regardless to the flipping strength.0 to No.) Sets the following parameters: WEIGHT: 1.EPSON B-300/B-500DN/B-508DN Revision A 5. (The default value is also available.e.

CHAPTER 6 MAINTENANCE Confidential .

LD Roller/Retard Roller/Idle Roller/Front Retard Roller When paper loading function does not operate because of a drop in friction force of the LD Roller and the other rollers above due to paper dust.1.1 Overview This section provides information to maintain the printer in its optimum condition. Use a soft cloth moistened with alcohol to remove the ink stain. Do not scratch the coated surface of the PF Roller Unit. MAINTENANCE Overview 156 Confidential . use a soft cloth moistened with alcohol to remove the paper dust. Therefore. These chemicals may deform or deteriorate the components of the printer. check the following parts and perform appropriate cleaning if stain is noticeable. Use soft brush to wipe off any dusts. benzine. for cleaning during repair and maintenance. CAUTION Never use chemical solvents. such as thinner.EPSON B-300/B-500DN/B-508DN Revision A Exterior parts Use a clean soft cloth moistened with water. When using compressed air products. Use a soft cloth moistened with alcohol to remove the ink stain. Be careful not to damage any components when you clean inside the printer. clean the roller surface with a cotton moistened with a pure water. when returning the printer to the user. use a cloth moistened with neutral detergent to wipe it off. If the exterior parts have ink stain. and acetone to clean the exterior parts of the printer like the Housing. such as air duster. and wipe off any dirt.1 Cleaning This printer has no mechanical components which require regular cleaning except the Printhead. Inside the printer Use a vacuum cleaner to remove any paper dust. the use of such products containing flammable gas is prohibited. 6. 6. Pick-up Roller When the frictional force of the Pick-up Roller has dropped causing an error of front paper feed.

(AID detection cleaning) At power-on Initial ink charge. To prevent this. 6. after cleaning When the Ink Lever is set / When the Maintenance Box Cover is closed After a lapse of preset time period from the previous AID detection cleaning.2. the printer counts the number of carriage movements (Tube Maintenance Counter) to cause a Service Call error when the counter reaches a preset upper limit.1 Printhead cleaning The AID function automatically carries out a nozzle check and head cleaning in the following timings. If the counter is approaching the above thresholds. Chapter3 "Troubleshooting" (p.2 Service Maintenance This printer has the AID function that automatically detects dot missing and runs a head cleaning. And then reset the Tube Maintenance Counter to 0 (zero) using the Adjustment Program. replace the IC Holder Assy (ink tube) to prevent the printer from causing a Service Call error after it is returned to the user. As the ink tube is moved together with the carriage. And the printer indicates a Service Call error using the printer driver.EPSON B-300/B-500DN/B-508DN Revision A 6. LEDs and LCD (B-500DN/B-508DN only) when some maintenance is required. printer driver or the control panel on the printer. ink is supplied from the cartridges to the Printhead through the ink tube. Replace the IC Holder Assy (ink tube) with a new one when the Service Call error occurs. Tube Maintenance Counter Thresholds for Service Call Counter Name Tube Maintenance Counter (Accumulated number of carriage movements) Near limit 9. Press the [OK] button to clear the error.000 cycles Upper limit 10.1. deterioration of the tube will occur. Whenever servicing the printer.2. One of the modes is automatically selected depending on the number of nozzles detected as clogged. see below. After you cleared the error. Table 6-1. Therefore. the printer indicates a Maintenance Call error. The amount of ink consumed for the cleaning differs by mode.000 cycles 6. make sure to run a head cleaning using the Adjustment Program.1. always check the Tube Maintenance Counter.000. (performed before printing) There are four cleaning modes. CHECK POINT For information on the Service Call indication.25) MAINTENANCE Overview 157 Confidential .500. and could result in ink leakage.2 Service Call This printer is off-carriage type. If dot missing is still detected even after a preset number of AID cleanings.1.

Be sure to apply the specified type and amount of the grease to the specified parts during servicing mentioned below. Lubrication of the Driven Pulley (1) <Lubrication Points> Two points on bushings for the Pulley Shaft (Inside) <Type> G-71 <Application Amount> φ 1 x 5 mm x 2 points <Application Timing> Before installing the Driven Pulley Application Point <Remarks> Apply with Injector Figure 6-2. Observe the specified amount. Specified Lubricant Type Grease Grease Grease Name G-65 G-71 G-74 EPSON CODE 1246432 1304682 1409257 Supplier EPSON EPSON EPSON Driven Pulley Holder Figure 6-1. Driven Pulley Holder Table 6-2. Use of different types of oil or grease may damage the component and adversely affect the printer operation. Never apply excess. When a part that need lubrication is replaced As the need arises during disassembly/reassembly of the printer CAUTION Lubrication of Driven Pulley Application Point Driven Pulley Pulley Shaft <Lubrication Points> One point at the center of the Pulley Shaft <Type> G-71 <Application Amount> φ 1 x 1 circle <Application Timing> Before installing the Driven Pulley <Remarks> Apply with Injector Never use oil or grease other than those specified in this manual.3 Lubrication The type and amount of the grease used to lubricate the printer parts are determined based on the results of the internal evaluations. Lubrication of the Driven Pulley (2) MAINTENANCE Overview 158 Confidential .EPSON B-300/B-500DN/B-508DN Revision A 6.1.

Lubrication of the EJ Roller Shaft (2) MAINTENANCE Overview 159 Confidential . Lubrication of the EJ Roller Shaft (1) Lubrication of Front Paper Guide & EJ Roller Assy/ PF Roller Assy <Lubrication Points> Four contact points between the bushing of the Front Paper Guide and EJ Roller Shaft/PF Roller Shaft. Figure 6-4.EPSON B-300/B-500DN/B-508DN Revision A Application Point <Lubrication Points> Four points where contact with the Main Frame <Type> G-71 <Application Amount> φ 1 x 2 mm x 4 points <Application Timing> Before installing the Driven Pulley <Remarks> Apply with Injector EJ Roller Shaft <Lubrication Points> Contact point between the spacer and the EJ Roller shaft <Type> G-71 Application Point <Application Amount> φ 1 x 1 circle <Application Timing> Before installing the EJ Roller Shaft <Remarks> Apply with Brush Be careful not to contaminate the rubber rollers on the EJ Roller with grease. <Type> G-71 <Application Amount> Apply with Brush on the contact points <Application Timing> Before installing the EJ Roller Shaft <Remarks> Apply with Brush Be careful not to contaminate the rubber rollers on the EJ Roller with grease. Lubrication of the Driven Pulley (3) Spacer Figure 6-5. Application Point <Lubrication Points> Contact point between the EJ Roller Shaft and the EJ Ground Spring Application Point EJ Roller Shaft <Type> G-71 <Application Amount> φ 1 x 1 circle <Application Timing> <Application Timing> After installing the Front Paper Guide and EJ Roller Assy <Remarks> Apply with Injector Apply inside the positioning groove for the spring. Application Point Driven Pulley Holder Figure 6-3. Lubrication of the Front Paper Guide Figure 6-6. Be careful not to contaminate the rubber rollers on the EJ Roller with grease.

Figure 6-7. <Type> G-71 <Application Amount> (1) φ 1 x 5mm (Groove for E-ring) (2) φ 1 x 10mm (Compression Spring) <Application Timing> Apply before installing the PF Roller Assy <Remarks> Apply with Injector Make sure to apply inside the groove for E-ring. Be careful not to contaminate the coated part of the PF Roller Shaft and PF scale with grease. move the CR Shaft from side to side by 60mm while rotating it. Lubrication of the CR Shaft (1) MAINTENANCE Overview 160 Confidential . Lubrication of the Main Frame <Lubrication Points> Two contact points between the Carriage Assy and the CR shaft. Move the Carriage Assy from side to side to spread the grease evenly. Application Point 60mm Carriage Assy 60mm Application Point Figure 6-8. and on the Compression Spring (2) of the PF Roller Assy. Be careful not to contaminate the Timing Belt with grease. <Type> G-71 <Application Amount> φ 1 x 5mm <Application Timing> After installing the PF Roller Assy <Remarks> Apply with Injector Make sure to apply inside the spring groove. Lubrication of Carriage Assy <Lubrication Points> Two contact points between the Carriage Assy and the rear center of the Main Frame 40mm Application Point 40mm 1 <Type> G-71 <Application Amount> 160 ± 20mg x 2 points <Application Timing> After installing the Carriage Assy and the CR Shaft 2 (1) 5mm from top (2) 10mm from top Application Point PF Scale Application Point (2) <Remarks> Apply with Injector Do not apply 40mm each of both sides. <Type> G-71 <Application Amount> 250 ± 10mg x 2 points CR Shaft Apply the grease through the holes. to spread the grease evenly. Lubrication of the PF Roller Assy (2) Figure 6-10. Be careful not to contaminate the coated part of the PF Roller Shaft with grease.EPSON B-300/B-500DN/B-508DN Revision A Application Point (1) Compression Spring PF Roller Shaft <Lubrication Points> On the groove for the E-ring (1). Lubrication of the PF Roller Assy (1) <Lubrication Points> Contact point between the PF Roller Assy (Left side) and the PF grounding spring PF Roller Shaft Figure 6-9. <Application Timing> Before installing the Carriage Assy and the CR Shaft <Remarks> Apply with Injector After lubrication.

EPSON B-300/B-500DN/B-508DN

Revision A

Washer

Application Point (1)

<Lubrication Points> (1) Contact point between washer and Main Frame (2) Right PG Cam surface (3) Contact point between CR shaft and and spring R. <Type> G-71 <Application Amount> (1) φ 1 x half circle (Washer) (2) φ 1 x 1 circle (Right PG Cam surface) (3) φ 1 x 5 mm <Application Timing> When installing the CR Shaft <Remarks> Apply with Injector Apply grease on the Washer evenly by rotating the CR Shaft.

Application Point (1) CR Shaft Application Point (2) PF Scale

<Lubrication Points> (1) Contact points between CR shaft and and left bushing of Main Frame (2) Contact points between CR shaft and spring L. <Type> G-71 <Application Amount> (1) φ 1 x 5 mm x 2 points (2) φ 1 x 5 mm <Application Timing> When installing the CR Shaft <Remarks> Apply with Injector Be careful not to contaminate the PF Scale with grease.

Right PG Cam

Application Point (2)

Application Point (3)

Figure 6-13. Lubrication of the CR Shaft (4)
<Lubrication Points> (1) Left PG Cam surface (2) Contact points between Left PG Cam and CV lever. <Type> G-71 <Application Amount> (1) φ 1 x 1 circle (Left PG Cam surface) (2) φ 1 x 1 circle <Application Timing> When installing the CR Shaft
Application Point (2)

Figure 6-11. Lubrication of the CR Shaft (2)
Left PG Cam Application Point (1)

CR Shaft

<Lubrication Points> Contact point between the CR shaft and right bushing of the Main Frame <Type> G-71 <Application Amount> φ 1 x 5 mm x 2 points <Application Timing> When installing the CR Shaft <Remarks> Apply with Injector

<Remarks> Apply with Injector Apply while rotating CR shaft to spread the grease evenly.

Figure 6-14. Lubrication of the Left PG Cam Figure 6-12. Lubrication of the CR Shaft (3)

MAINTENANCE

Overview

161 Confidential

EPSON B-300/B-500DN/B-508DN

Revision A

Lubrication of Ink System
<Lubrication Points> Points where Ink System clutch gear and spring contact with Main Frame <Type> G-71 <Application Amount> φ 1 x 1 circle <Application Timing> Before installing the Ink system <Remarks> Apply with Injector
Application Point Holder Support Application Point

<Lubrication Points> Contact point between Retard Reset shaft and Holder Support
Retard Reset Shaft

Main Frame

<Type> G-71 <Application Amount> φ 1 x 5 mm x 5 points <Application Timing> Before installing the Retard Reset Shaft <Remarks> Apply with Injector

Figure 6-17. Lubrication of the Paper Guide Bank Assy (2) Figure 6-15. Lubrication of the Ink system

Paper Guide Bank Assy
Retard Reset Shaft Front Retard Roller

<Lubrication Points> Two contact points between Front Retard Roller Holder and Holder Support <Type> G-65 <Application Amount> φ 1 x 5 x 2 points <Application Timing> Before installing the Front Retard Roller

Paper Guide Bank Assy

<Lubrication Points> On surface of Spur Gear Cam 27 <Type> G-71 <Application Amount> φ 1 x 1 circle <Application Timing> Before installing the Retard Reset Shaft <Remarks> Apply with Injector

Holder Support Front Retard Roller Holder Application Point

<Remarks> Apply with Injector Be careful not to contaminate the Front Retard Roller with grease.

Spur Gear Cam 27

Application Point

Figure 6-18. Lubrication of the Paper Guide Bank Assy (3)

Figure 6-16. Lubrication of the Paper Guide Bank Assy (1)

MAINTENANCE

Overview

162 Confidential

EPSON B-300/B-500DN/B-508DN

Revision A

Lubrication of Rear Paper Guide
<Lubrication Points> Five points on Rear Paper Guide where contact with shafts.
1 2 3 4 Change lever

<Lubrication Points> Three points on Change Lever where contact with Main Frame and Carriage Assy.
2 1

<Type> G-71 <Application Amount> φ 1 x 5 mm x 5 points <Application Timing> • (1), (2), (3), (4) Before installing the Rear Paper Guide • (5) After installing the Rear Paper Guide <Remarks> Apply with Injector
3

<Type> G-71 <Application Amount> (1) φ 1 x 3 mm (2) φ 1 x 6 mm (3) φ 1 x 1 circle <Application Timing> After installing the Change lever

5

Rear Paper Guide (Rear side) Application Point

Application Point

<Remarks> Apply with Injector

Figure 6-21. Lubrication of the Rear Paper Guide (2) Figure 6-19. Lubrication of the Rear Paper Guide
<Lubrication Points> On spring of Hopper Assy where contacts with Hopper <Type> G-71 <Application Amount> On the top circle of spring where contacts with Hopper <Application Timing> Before installing the Hopper
Spring of the Hopper Assy

Lubrication of Rear ASF Assy
Front Side Change Slider

Application Point

<Lubrication Points> Eight points on Change Slider where contact with Main Frame <Type> G-71 <Application Amount> φ 1 x 5 mm x 1 mm x 8 points

Back Side

<Application Timing> Before installing the Change Slider <Remarks> Apply with Injector After reassembling, move the Change Slider side to side to see if it moves smoothly.

<Remarks> Apply with Injector

Figure 6-22. Lubrication of the Rear Paper Guide (3)

Application Point

Figure 6-20. Lubrication of the Rear Paper Guide (1)

MAINTENANCE

Overview

163 Confidential

Lubrication of the Rear Paper Guide (5) MAINTENANCE Overview 164 Confidential .EPSON B-300/B-500DN/B-508DN Revision A Application Point <Lubrication Points> On Edge Guide of Hopper where contacts with Hopper Release Cam <Type> G-71 <Application Amount> φ 1 x 20 mm <Application Timing> Before installing the Hopper <Remarks> Apply with Injector Edge Guide Rear ASF Assy Hopper Cam Spur Gear 24 <Lubrication Points> On Hopper cam (1) and on Spur Gear 24 where contacts with right Paper Back bushing (2) <Type> (1) G-71 (2) G-74 1 2 <Application Amount> (1) φ 1 x 1 circle (Cam surface of the Hopper Cam) (2) φ 1 x 22 mm <Application Timing> • (1) Before installing the Hopper • (2) After installing the Rear ASF Assy <Remarks> Apply with Injector Hopper Application Point Figure 6-23. Lubrication of the Rear Paper Guide (7) Figure 6-24. Lubrication of the Rear Paper Guide (4) Figure 6-25. Lubrication of the Rear Paper Guide (6) <Lubrication Points> On spring of Paper Back Lever where contacts with right Paper Back bushing Paper Back Lever <Lubrication Points> On torsion spring where contacts with Rear ASF Assy <Type> G-65 <Application Amount> On the coiled portion of spring <Application Timing> Before installing the Rear ASF Assy Application Point <Type> G-74 <Application Amount> φ 1 x 5 mm <Application Timing> Before installing the Paper Back Lever <Remarks> Apply with Injector Torsion Spring Rear ASF Assy Application Point <Remarks> Apply with Brush Figure 6-26.

2 Sub Board Frame <Lubrication Points> On Combination Gear 20.2 where contacts with Sub Board Frame <Type> G-71 <Application Amount> φ1 x 1 circle <Application Timing> Before installing the APG Assy <Remarks> Apply with Injector Bush Rear Frame Assy <Lubrication Points> Contact point between bushing and Rear Frame Assy <Type> G-71 <Application Amount> φ1 x 1 circle (Inside of the hole) <Application Timing> Before installing the Pick-up Assy <Remarks> Apply with Brush Application Point APG Assy Application Point Figure 6-29. Lubrication of the Pick-up Assy (1) MAINTENANCE Overview 165 Confidential . Lubrication of the APG Assy Lubrication of Pick-up Assy <Lubrication Points> Three points on Pick-up Retard shaft where contact with Pick-up Lever <Type> G-71 <Application Amount> φ1 x 1 circle x 3 points <Application Timing> After installing the Pick-up Assy <Remarks> Apply with Injector Pick-up Retard Shaft Application Point Pick-up Lever Figure 6-28.EPSON B-300/B-500DN/B-508DN Revision A Lubrication of APG Assy Combination Gear 20.8. 11. 11. Lubrication of the Pick-up Assy (2) Figure 6-27.8.

CHAPTER 7 APPENDIX Confidential .

EPSON B-300/B-500DN/B-508DN Revision A 7.0 CN4 CN2 CN1 CN3 CN14 CN2 Network LAN Only B-500DN/508DN CA03SUB-C CA03I/F Figure 7-1.1 Connector Summary This section shows the connections between the main components of the printer. Block Diagram APPENDIX Connector Summary 167 Confidential . B-300 B-500DN/508DN LCD CA03PNL-B CN1 CA03PNL CN1 CA03PSB CN2 CN1 AC in Carriage Assy Printhead CN903 CN4 CN801 CN802 CN803 CN804 CN11 CN3 CN6 CN5 CN901 CN904 CN905 CN910 ASF Sub Motor CR Motor ASF Motor ASF Encoder ASF Sub Encoder PE sensor RH sensor APG sensor FP sensor RP sensor Duplex Unit sensor CA03 SUB CN902 CN8 CN916 CN911 CN907 CN908 CN909 CN906 CN1 CN1 PW Sensor CR Encoder B CN952 CN953 CN954 CN955 CN956 CN957 CN951 CSIC C M Y CA03MAIN CN13 CN913 CN914 CN915 CN918 PEF sensor PER sensor CSIC (Maintenance Box) PF Encoder I/C Lock Lever sensor CA03SUB-B FAN (Cap) (Paper Guide Front) CN12 CN7 CN9 CN10 CN1 PF Motor Cover Open sensor EJC sensor USB 2.

EPSON B-300/B-500DN/B-508DN Revision A 7.2 Exploded Diagram / Parts List This manual does not provide exploded diagrams or parts list. APPENDIX Exploded Diagram / Parts List 168 Confidential . see SPI (Service Parts Information). For the information.

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