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NN44400-610 01.09 Administration Server-Administration

NN44400-610 01.09 Administration Server-Administration

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Published by Evan Hatchell
Nortel Contact Center Administration Server Administration 7.0
Nortel Contact Center Administration Server Administration 7.0

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Published by: Evan Hatchell on Mar 08, 2011
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07/26/2015

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After you create voice segment file, you can record a voice segment.

Prerequisites

•Log on to the Voice Prompt Editor. See Logging on to the Voice Prompt
Editor (page124).
•Create a voice segment. See Creating a voice segment (page129).

Procedure steps

Step

Action

1

In the Voice Prompt Editor window, select the voice segment to record.

2

Click the Record icon.

- 130 -

Voice Prompt Editor configuration

Nortel Contact Center
Server Administration
NN44400-610 01.09 Standard
Release 7.0 26 February 2010

Copyright © 2009-2010, Nortel Networks

The phone that you specified during log on rings.

3

Answer the phone.

4

After the tone, say the words that you want to record in the voice segment.

5

Click the Stop icon.

6

Hang up.

7

To record another segment, repeat step2 to step6.

8

Select File, Save to save the new voice segments.

Attention: You must save all new voice segments to the server before you close
the Voice Prompt Editor.

--End--

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