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503, Sector-44 Noida – 201303 Enterprise Resource Planning Assignment A Marks 10 Answer all questions.
1. What is ERP? Explain the general Implementation methodology of ERP. Implementation methodology ERP implementation methodology involves the various processes and procedures, which constitute the condition or means for formulating the actual implementation of ERP projects. There are several ways for handling the project. The ERP implementation methodology includes extensive services from the vendor. It is important for the companies to analyze each ERP implementation method, since the risk of failure in ERP implementation is existent and can be a highly expensive ordeal. Different approaches to ERP implementation Of the different ERP implementation methodology the major one, the most potent one's is the so-called joint ventures with respective companies of the same industry. This method allows the company to begin ERP implementation process on its own or share all the responsibility with the partners. This implies that it would be a shared platform where the files are shared with the joint venture company, as they will be a part of ERP implementation. This method of ERP implementation has grown widely popular. However, the method suffers a significant set back – unwillingness among companies to share information, for they have to share the company secrets to practically their own competitors. Despite of such anomalies joint ventures are still considered as the one of the best ERP implementation methodology. There exists another viable approach for ERP implementation methodology, which concentrates on the technical dimensions of the ERP project instead of the actual business. This does not imply that company will never achieve commercial viability. The merit of this method is that it avoids immediate restructuring of the company. The approach is completely hands off to the business structure, after considering all options regarding the technique. A common method for ERP implementation is by concentrating on business structure. It essentially involves restructuring of the foundation of a business. It transforms the overall structure of the business through deliberate and strategic maneuvering. The modification in structure, the operation of trade and the factors that specify the calls for change and adaptability is received by the body again. Apart from the above methodologies, ERP implementation is also accomplished by basing all the implementation on the present needs and resources of the company.
This would help in connecting the whole process with the people concerned. However. The company must be able to utilize the software to its full potential. it is important to choose appropriate software for generative ERP system implementation. .The company can first go for a total ERP system and then have the ERP implementation on the organization. the underlying fact is that irrespective of the ERP implementation methodology. to have a successful ERP project.
Describe various evaluation criteria at the time of selection of ERP packages. . consultants and users for selection of ERP.2. Discuss the role of vendors.
3. Briefly enumerate some of the key ERP modules keeping in view the Manufacturing perspective. .
4. What is Knowledge Management? What pitfalls should be avoided while aligning Knowledge Management with the Business Strategy? .
5. Enumerate various Knowledge Management tools and techniques. .
On the store front. Wal-Mart has expanded its’ RFID use from 100 to 1000 stores. Suppliers can link into Wal-Mart’s eSCM system over the Web to check exactly where their products are. at entrances leading from back rooms to sales floors. In addition. when Radio Frequency Identification (RFID) technology proponents began insisting that it would dramatically change the way companies track goods in the supply chain. Wal-Mart distribution centers that stock goods from suppliers that place RFID tags help them to reduce out-of-stock situations and. 1. including at the cash register. so multiplying those savings makes sense that Wal-Mart’s efforts on enforcing new SCM technology on their suppliers makes a big impact on the bottom line. more recently. allowing Wal-Mart to generate print-outs for employees to prioritize restocking duties. One Wal-Mart supplier. What is Customer Relationship Management? What are the various types of CRM software/CRM tools available in the market? 3. KimberlyClark could see on a colour-coded dashboard how many stores received the product in the stock-room and how many put it on the store floor. Readers (that read and locate RFID chips) are typically located at loading dock entrances. to drive promotions.000 items. What is Supply Chain Management? What are its’ key drivers? 2. Wal-Mart has 142. of its’ suppliers have started using RFID since the retailer announced its’ famous supply-chain “mandate” to use RFIDs in 2003. Data is collected when product moves. The most generic RFID tags cost around 10 cents a piece. whereas latest generations of chips are getting better with standardization and improved functionality. and at trash compactors where boxes are destroyed. is focusing on sales promotion through a pilot program that uses RFID to monitor promotions of its’ Paper Towels. consumer goods company Kimberly-Clark. or about 3 percent. Using software from OATS Systems. Questions: 1.S. Ever since 2002. What is Enterprise Application Integration? What is the purpose of implementing EAI? What are the EAI Implementation pitfalls? Case Study A typical U. Wal-Mart is also starting to give employees hand-held RFID readers that beep based on proximity to specified products. making them easier to find. it has remained a niche technology because of the cost of RFID tags. Consumer goods companies always talk about 5 cent tags as a price that would open RFID up to broader uses remove the difficulties pioneers like Wal-Mart have had pulling in a critical mass of partners. Just 600.Enterprise Resource Planning Assignment B Marks 10 Answer all questions. Wal-Mart has definitely started a ripple effect within its’ own supply chain. What is the main aim of Supply Chain Management? What are the key issues faced in SCM? .
Multiple clients b. By conducting a comparative study of ERP Implementations in enterprises that fall in the same domain. d. All of the above. factor(s) important is/are: a. By outsourcing this analysis to experts in ERP. Inventory Control b. 3. 6. Planning of ERP Implementation Process should be done: a. Material Requirement Planning c. In Manufacturing organizations. Naively c. In what ways. Modular b. d. None of the above. c. How can management of the enterprise makes a decision about the necessity of implementing an enterprise resource planning system: a. For the success of an ERP Implementation. They do not allow information to be retrieved from many different organizational positions c. the introduction of RFID tags benefited Wal-Mart in its’ Supply Chain Management? Enterprise Resource Planning Assignment C Answer all questions.2. Multiple clients of same vertical . All of the above. None of the above 5. Inflexible c. Should be done after the start of ERP Implementation d. Cautiously b. They allow any organizational object to be made invisible. Either a or b 7. c. b. By determining a set of evaluation measurements. Customization of an ERP package is enhanced if the ERP Package is: a. Integrate all corporate information in one central database b. They allow information to be stored in multiple databases. The project driven enterprise deals with the design and manufacturing of unique products and services(projects)for: a. Both a and b d. Strategic support from the top management. 4. Enterprise-wide resource planning systems (ERP systems) attempt to: a. ERP implementation necessarily automates the following functions: a. b. Marks 10 2. Both a and b d. Tick Marks (√) the most appropriate answer 1. d. Readiness of employees to embrace the change. Adherence to time schedules.
Unreliable financial information. One of the benefits of Supply Chain Management is: a. Improved forecasting precision. 13. “As-Is” stage follows “To-Be” stage. The longer the forecast horizon. Business experience management c. Key success factor that decide about product competitiveness: a. c. Drivers are: Facilities and Inventory Transportation and Information Both a and b None of these. None of the above. c. Strong project management and resource commitment. 15. Inventory of a company refers to: a. Knowledge of Best Practices in the domain d. 11. 8. Depends upon client to client. b. Finished Goods d. “Go-Live” stage and “As-Is” stage can proceed simultaneously. c. the better is the forecast. c. SCM a. Forecasts are never right. d. Which of the following statements is false: a. Demand forecasting practices. b. The longer the forecast horizon. All of the above. d. 16. Longer lead times. Individual clients d. Efficient knowledge b. All of the above. d. Work In Process c. Factor(s) that contribute(s) to Bull Whip Effect: a. “To-Be” stage follows “As-Is” stage. Lack of budget. Which of the following statements is true about ERP Implementation: a. d. b. All of the above 10. the worse is the forecast. Focus on achieving a healthy ERP ROI (Return on Investment). Raw materials b. 9. c. including post-implementation performance measurement. b. d. Focus on business processes and requirements first. b. 12. Batch Ordering d.c. b. Aggregate forecasts are more accurate. 14. Which of the following factor does not contribute to the success of ERP? a. Increased Bull-whip effect. c. Who plays and important role in the selection of ERP Package? . Increased Inventory throughout the chain.
22. Contact Management c. 17. Training of only process owners c. Lead Management d. 20. 21. Before trying to implement a major ERP system. a. b. Which of the following statement(s) is(are) true with respect to Enterprise Application Integration (EAI)? a. Knowledge Management cannot be exercised through: a. c. d. Any one of these. b. Data fixes to resolve data migration issues d. ISO Certification d. Which of the following ways is not appropriate to bring in stabilization and acceptance in the “Go-Live” stage? a. None of these 19. Which of the following is not part of Customer Relationship Management? a. b. b. c. Consultants Vendors Users All of the above. 23. CMM b. c. d. . d. Neither a nor b. Training of end-users b. Database Management d. organizations can assess their ability to be successful through: a. People’s Capability Maturity Model. Capability Maturity Model. Which one of the following is key ERP Vendor(s): SAP Oracle Microsoft Dynamics All of the above. Sales Force Automation b. PCMM c. providing a single consistent access interface to these applications and shielding users from having to learn to interact with different software packages.a. Help desk for troubleshooting. Business functions or modules supported by their software. EAI is an integration framework composed of a collection of technologies and services. ERP Vendor should be evaluated on: a. c. Hypertext Management 18. Features and integration capabilities of the software. Data Entry Operation b. EAI is the process of linking applications within a single organization together in order to simplify and automate business processes. Expression Management c. All of the above. EAI system could front-end a cluster of applications. Both a and b d.
ERP systems provide improved and added functionality for an organization. Which one of the following is the key SCM Vendor(s): Manugistics Seibel Only a Both a and b Which one of the following is the key CRM Vendor(s): Clarify Seibel Only a Both a and b 25. b. c. Straps together transactions among disparate and complex applications and business processes. Sales Force Automation c. 29. ERP c. d. c. Procurement b. EAI facilitates the flow of information. CRM d. High initial set-up costs. 27. Leveling the Competitive Environment. Which of the following is/are limitation(s) of system integration: a.24. b. Which a. Both b and c. d. ERP systems implementation is a complex organizational activity. 31. b. 26. . Which of the following is not a core SCM process: a. a. b. a. ERP systems are set to proliferate locally. Collaborative Design and Product Development is part of: a. c. Which of the following statement is false about EAI: a. d. c. None of these. EAI facilitates the move towards market globalization. d. Forecasting 30. c. Power and interdepartmental conflicts. 28. of the following stage is not part of Business Process Reengineering: “As-Is” analysis “To-Be” mapping Post-Implementation support Measuring new processes based on meeting goals and vision. SCM b. b. Helps in communication among applications only within an organization and not among organizations. c. b. d. Which of the following statement is false: a. d. Order fulfillment d. ERP systems implementation requires strong project management oversight.
Service Oriented Architecture d. Which of the following statement is false about SCM: a. Market Research tools b. c. Support functions are in place for post-production support for operationalizing the ERP. c. Which one of the following is not a benefit of EAI: a. Which of the following statement is true about CRM Implementation: a. b. Which one of the following is not a component of CRM system: a. SCM plays a major role only in the success of e-business and not ecommerce. 33. c. d. b. Knowledge Transfer Process in place. N-tier architecture b. and activities to being ready. c. Which of the following architecture(s) is/are found in ERP implementations: a. Which one of the following processes does not fall in the purview of CRM CRM CRM CRM delivery process support process analytical process recruitment process 36. d. 34. Sales Force Automation software d. CRMs can be an afterthought as they are not critical in an organization. b. Increased efficiency. Higher Costs. d. Both a and b. c. All of these 38. A good SCM is designed in collaboration with the organizations’ partners. Enhanced access. tasks. b. Which one of the following ways does not contribute towards ensuring ERP readiness: a. d. SCM provides a link for services. CRM solutions must be part of corporate strategy from the beginning. CRM: a. Project management’s focus on the issues. . Web-based architecture c. Advanced Planning and Optimization (APO) software c. and information across the value chain of the organization. materials.32. Discontinue training and complete focus on issues. Improved Customer service. Assessing readiness in an ERP implementation is critical to the overall implementation process. Customer service and support tools 35. CRM Implementation must never focus on a technology solution. ERP vendors have started including SCM as a component or module of the software. 37. b. d.
vanilla. Establish project planning guidelines and methodology. . Rapid Implementation methodologies have been developed by ERP consulting firms. Which one of the following roles does not fall in the purview of the owners. d. b. Which of the following statement(s) is/are false with respect to ERP Implementation methodologies: a. b. c. or middle-of-the road strategy. Publicly demonstrate support and commitment to the project. ERP life cycle must incorporate traditional SDLC stages. d. with respect to ERP Implementation: a. The implementation strategy can be a comprehensive one. The emphasis on the ERP software life cycle is whether to customize the software or to change the organization’s processes to match those embedded in the software. Maintain financial integrity of the project. 40. c.39. senior management of the company. Provide strategic policy and procedure direction. ie.
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