P. 1
220-701

220-701

|Views: 1,097|Likes:
Published by James Houston

More info:

Published by: James Houston on Mar 11, 2011
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

08/14/2013

pdf

text

original

Sections

  • QUESTION NO: 1
  • QUESTION NO: 2
  • QUESTION NO: 3
  • QUESTION NO: 4
  • QUESTION NO: 5
  • QUESTION NO: 6
  • QUESTION NO: 7
  • QUESTION NO: 8
  • QUESTION NO: 9
  • QUESTION NO: 10
  • QUESTION NO: 11
  • QUESTION NO: 12
  • QUESTION NO: 13
  • QUESTION NO: 14
  • QUESTION NO: 15
  • QUESTION NO: 16
  • QUESTION NO: 17
  • QUESTION NO: 18
  • QUESTION NO: 19
  • QUESTION NO: 20
  • QUESTION NO: 21
  • QUESTION NO: 22
  • QUESTION NO: 23
  • QUESTION NO: 27
  • QUESTION NO: 28
  • QUESTION NO: 29
  • QUESTION NO: 30
  • QUESTION NO: 31
  • QUESTION NO: 32
  • QUESTION NO: 33
  • QUESTION NO: 34
  • QUESTION NO: 35
  • QUESTION NO: 36
  • QUESTION NO: 37
  • QUESTION NO: 38
  • QUESTION NO: 39
  • QUESTION NO: 40
  • QUESTION NO: 41
  • QUESTION NO: 42
  • QUESTION NO: 43
  • QUESTION NO: 44
  • QUESTION NO: 45
  • QUESTION NO: 46
  • QUESTION NO: 47
  • QUESTION NO: 48
  • QUESTION NO: 49
  • QUESTION NO: 53
  • QUESTION NO: 54
  • QUESTION NO: 55
  • QUESTION NO: 56
  • QUESTION NO: 57
  • QUESTION NO: 58
  • QUESTION NO: 59
  • QUESTION NO: 60
  • QUESTION NO: 61
  • QUESTION NO: 62
  • QUESTION NO: 63
  • QUESTION NO: 64
  • QUESTION NO: 65
  • QUESTION NO: 66
  • QUESTION NO: 67
  • QUESTION NO: 68
  • QUESTION NO: 69
  • QUESTION NO: 70
  • QUESTION NO: 71
  • QUESTION NO: 72
  • QUESTION NO: 73
  • QUESTION NO: 74
  • QUESTION NO: 75
  • QUESTION NO: 76
  • QUESTION NO: 77
  • QUESTION NO: 78
  • QUESTION NO: 79
  • QUESTION NO: 80
  • QUESTION NO: 81
  • QUESTION NO: 82
  • QUESTION NO: 83
  • QUESTION NO: 84
  • QUESTION NO: 85
  • QUESTION NO: 86
  • QUESTION NO: 87
  • QUESTION NO: 88
  • QUESTION NO: 89
  • QUESTION NO: 90
  • QUESTION NO: 91
  • QUESTION NO: 92
  • QUESTION NO: 93
  • QUESTION NO: 94
  • QUESTION NO: 95
  • QUESTION NO: 96
  • QUESTION NO: 97
  • QUESTION NO: 98
  • QUESTION NO: 99
  • QUESTION NO: 100
  • QUESTION NO: 101
  • QUESTION NO: 102
  • QUESTION NO: 103
  • QUESTION NO: 104
  • QUESTION NO: 105
  • QUESTION NO: 106
  • QUESTION NO: 107
  • QUESTION NO: 108
  • QUESTION NO: 109
  • QUESTION NO: 110
  • QUESTION NO: 111
  • QUESTION NO: 112
  • QUESTION NO: 113
  • QUESTION NO: 114
  • QUESTION NO: 115
  • QUESTION NO: 116
  • QUESTION NO: 117
  • QUESTION NO: 118
  • QUESTION NO: 119
  • QUESTION NO: 120
  • QUESTION NO: 121
  • QUESTION NO: 122
  • QUESTION NO: 123
  • QUESTION NO: 124
  • QUESTION NO: 125
  • QUESTION NO: 126
  • QUESTION NO: 127
  • QUESTION NO: 128
  • QUESTION NO: 129
  • QUESTION NO: 130
  • QUESTION NO: 131
  • QUESTION NO: 132
  • QUESTION NO: 133
  • QUESTION NO: 134
  • QUESTION NO: 135
  • QUESTION NO: 136
  • QUESTION NO: 137
  • QUESTION NO: 138
  • QUESTION NO: 139
  • QUESTION NO: 140
  • QUESTION NO: 141
  • QUESTION NO: 142
  • QUESTION NO: 143
  • QUESTION NO: 144
  • QUESTION NO: 145
  • QUESTION NO: 146
  • QUESTION NO: 147
  • QUESTION NO: 148
  • QUESTION NO: 149
  • QUESTION NO: 150
  • QUESTION NO: 151
  • QUESTION NO: 152
  • QUESTION NO: 153
  • QUESTION NO: 154
  • QUESTION NO: 155
  • QUESTION NO: 156
  • QUESTION NO: 157
  • QUESTION NO: 158
  • QUESTION NO: 159
  • QUESTION NO: 160
  • QUESTION NO: 161
  • QUESTION NO: 162
  • QUESTION NO: 163
  • QUESTION NO: 164
  • QUESTION NO: 165
  • QUESTION NO: 166
  • QUESTION NO: 167
  • QUESTION NO: 168
  • QUESTION NO: 169
  • QUESTION NO: 170
  • QUESTION NO: 171
  • QUESTION NO: 172
  • QUESTION NO: 173
  • QUESTION NO: 174
  • QUESTION NO: 175
  • QUESTION NO: 176
  • QUESTION NO: 177
  • QUESTION NO: 178
  • QUESTION NO: 179
  • QUESTION NO: 180
  • QUESTION NO: 181
  • QUESTION NO: 182
  • QUESTION NO: 183
  • QUESTION NO: 184
  • QUESTION NO: 185
  • QUESTION NO: 186
  • QUESTION NO: 187
  • QUESTION NO: 188
  • QUESTION NO: 189
  • QUESTION NO: 190
  • QUESTION NO: 191
  • QUESTION NO: 192
  • QUESTION NO: 193
  • QUESTION NO: 194
  • QUESTION NO: 195
  • QUESTION NO: 196
  • QUESTION NO: 197
  • QUESTION NO: 198
  • QUESTION NO: 199
  • QUESTION NO: 200
  • QUESTION NO: 201
  • QUESTION NO: 202
  • QUESTION NO: 203
  • QUESTION NO: 204
  • QUESTION NO: 205
  • QUESTION NO: 206
  • QUESTION NO: 207
  • QUESTION NO: 208
  • QUESTION NO: 209
  • QUESTION NO: 210
  • QUESTION NO: 211
  • QUESTION NO: 212
  • QUESTION NO: 213
  • QUESTION NO: 214
  • QUESTION NO: 215
  • QUESTION NO: 216
  • QUESTION NO: 217
  • QUESTION NO: 218
  • QUESTION NO: 219
  • QUESTION NO: 220
  • QUESTION NO: 221
  • QUESTION NO: 222
  • QUESTION NO: 223
  • QUESTION NO: 224
  • QUESTION NO: 225
  • QUESTION NO: 226
  • QUESTION NO: 227
  • QUESTION NO: 228
  • QUESTION NO: 229
  • QUESTION NO: 230
  • QUESTION NO: 231
  • QUESTION NO: 232
  • QUESTION NO: 233
  • QUESTION NO: 234
  • QUESTION NO: 235
  • QUESTION NO: 236
  • QUESTION NO: 237
  • QUESTION NO: 238
  • QUESTION NO: 239
  • QUESTION NO: 240
  • QUESTION NO: 241
  • QUESTION NO: 242
  • QUESTION NO: 243
  • QUESTION NO: 244
  • QUESTION NO: 245
  • QUESTION NO: 246
  • QUESTION NO: 247
  • QUESTION NO: 248
  • QUESTION NO: 249
  • QUESTION NO: 250
  • QUESTION NO: 251
  • QUESTION NO: 252
  • QUESTION NO: 253
  • QUESTION NO: 254
  • QUESTION NO: 255
  • QUESTION NO: 256
  • QUESTION NO: 257
  • QUESTION NO: 258
  • QUESTION NO: 259
  • QUESTION NO: 260
  • QUESTION NO: 261
  • QUESTION NO: 262
  • QUESTION NO: 263
  • QUESTION NO: 264
  • QUESTION NO: 265
  • QUESTION NO: 266
  • QUESTION NO: 267
  • QUESTION NO: 268
  • QUESTION NO: 269
  • QUESTION NO: 270
  • QUESTION NO: 271
  • QUESTION NO: 272
  • QUESTION NO: 273
  • QUESTION NO: 274
  • QUESTION NO: 275
  • QUESTION NO: 276
  • QUESTION NO: 277
  • QUESTION NO: 278
  • QUESTION NO: 279
  • QUESTION NO: 280
  • QUESTION NO: 281
  • QUESTION NO: 282
  • QUESTION NO: 283
  • QUESTION NO: 284
  • QUESTION NO: 285
  • QUESTION NO: 286
  • QUESTION NO: 287
  • QUESTION NO: 288
  • QUESTION NO: 289
  • QUESTION NO: 290
  • QUESTION NO: 291
  • QUESTION NO: 292
  • QUESTION NO: 293
  • QUESTION NO: 294
  • QUESTION NO: 295
  • QUESTION NO: 296
  • QUESTION NO: 297
  • QUESTION NO: 298
  • QUESTION NO: 299
  • QUESTION NO: 300
  • QUESTION NO: 301
  • QUESTION NO: 302
  • QUESTION NO: 303
  • QUESTION NO: 304
  • QUESTION NO: 305
  • QUESTION NO: 306
  • QUESTION NO: 307
  • QUESTION NO: 308
  • QUESTION NO: 309
  • QUESTION NO: 310
  • QUESTION NO: 311
  • QUESTION NO: 312
  • QUESTION NO: 313
  • QUESTION NO: 314
  • QUESTION NO: 315
  • QUESTION NO: 316
  • QUESTION NO: 317
  • QUESTION NO: 318
  • QUESTION NO: 319
  • QUESTION NO: 320
  • QUESTION NO: 321
  • QUESTION NO: 322
  • QUESTION NO: 323
  • QUESTION NO: 324
  • QUESTION NO: 325
  • QUESTION NO: 326
  • QUESTION NO: 327
  • QUESTION NO: 328
  • QUESTION NO: 329
  • QUESTION NO: 330
  • QUESTION NO: 331
  • QUESTION NO: 332
  • QUESTION NO: 333
  • QUESTION NO: 334
  • QUESTION NO: 335
  • QUESTION NO: 336
  • QUESTION NO: 337
  • QUESTION NO: 338
  • QUESTION NO: 339
  • QUESTION NO: 340
  • QUESTION NO: 341
  • QUESTION NO: 342
  • QUESTION NO: 343
  • QUESTION NO: 344
  • QUESTION NO: 345
  • QUESTION NO: 346
  • QUESTION NO: 347
  • QUESTION NO: 348
  • QUESTION NO: 349
  • QUESTION NO: 350
  • QUESTION NO: 351
  • QUESTION NO: 352
  • QUESTION NO: 353
  • QUESTION NO: 354
  • QUESTION NO: 355
  • QUESTION NO: 356
  • QUESTION NO: 357
  • QUESTION NO: 358
  • QUESTION NO: 359
  • QUESTION NO: 360
  • QUESTION NO: 361
  • QUESTION NO: 362
  • QUESTION NO: 363
  • QUESTION NO: 364
  • QUESTION NO: 365
  • QUESTION NO: 366
  • QUESTION NO: 367
  • QUESTION NO: 368
  • QUESTION NO: 369
  • QUESTION NO: 370
  • QUESTION NO: 371
  • QUESTION NO: 372
  • QUESTION NO: 373
  • QUESTION NO: 374
  • QUESTION NO: 375
  • QUESTION NO: 376
  • QUESTION NO: 377
  • QUESTION NO: 378
  • QUESTION NO: 379
  • QUESTION NO: 380
  • QUESTION NO: 381
  • QUESTION NO: 382
  • QUESTION NO: 383
  • QUESTION NO: 384
  • QUESTION NO: 385
  • QUESTION NO: 386
  • QUESTION NO: 387
  • QUESTION NO: 388
  • QUESTION NO: 389
  • QUESTION NO: 390
  • QUESTION NO: 391
  • QUESTION NO: 392
  • QUESTION NO: 393
  • QUESTION NO: 394
  • QUESTION NO: 395
  • QUESTION NO: 396
  • QUESTION NO: 397
  • QUESTION NO: 398
  • QUESTION NO: 399
  • QUESTION NO: 400
  • QUESTION NO: 401
  • QUESTION NO: 402
  • QUESTION NO: 403
  • QUESTION NO: 404
  • QUESTION NO: 405
  • QUESTION NO: 406
  • QUESTION NO: 407
  • QUESTION NO: 408
  • QUESTION NO: 409
  • QUESTION NO: 410
  • QUESTION NO: 411
  • QUESTION NO: 412
  • QUESTION NO: 413
  • QUESTION NO: 414
  • QUESTION NO: 415
  • QUESTION NO: 416
  • QUESTION NO: 417
  • QUESTION NO: 418
  • QUESTION NO: 419
  • QUESTION NO: 420
  • QUESTION NO: 421
  • QUESTION NO: 422
  • QUESTION NO: 423
  • QUESTION NO: 424
  • QUESTION NO: 425
  • QUESTION NO: 426
  • QUESTION NO: 427
  • QUESTION NO: 428
  • QUESTION NO: 429
  • QUESTION NO: 430
  • QUESTION NO: 431
  • QUESTION NO: 432
  • QUESTION NO: 433
  • QUESTION NO: 434
  • QUESTION NO: 435
  • QUESTION NO: 436
  • QUESTION NO: 437
  • QUESTION NO: 438
  • QUESTION NO: 439
  • QUESTION NO: 440
  • QUESTION NO: 441
  • QUESTION NO: 442
  • QUESTION NO: 443
  • QUESTION NO: 444
  • QUESTION NO: 445
  • QUESTION NO: 446
  • QUESTION NO: 447
  • QUESTION NO: 448
  • QUESTION NO: 449
  • QUESTION NO: 450
  • QUESTION NO: 451
  • QUESTION NO: 452
  • QUESTION NO: 453
  • QUESTION NO: 454
  • QUESTION NO: 455
  • QUESTION NO: 456
  • QUESTION NO: 457
  • QUESTION NO: 458
  • QUESTION NO: 459
  • QUESTION NO: 460
  • QUESTION NO: 461
  • QUESTION NO: 462
  • QUESTION NO: 463
  • QUESTION NO: 464
  • QUESTION NO: 465
  • QUESTION NO: 466
  • QUESTION NO: 467
  • QUESTION NO: 468
  • QUESTION NO: 469
  • QUESTION NO: 470
  • QUESTION NO: 471
  • QUESTION NO: 472
  • QUESTION NO: 473
  • QUESTION NO: 474
  • QUESTION NO: 475
  • QUESTION NO: 476
  • QUESTION NO: 477
  • QUESTION NO: 478
  • QUESTION NO: 479
  • QUESTION NO: 480
  • QUESTION NO: 481
  • QUESTION NO: 482
  • QUESTION NO: 483
  • QUESTION NO: 484
  • QUESTION NO: 485
  • QUESTION NO: 486
  • QUESTION NO: 487
  • QUESTION NO: 488
  • QUESTION NO: 489
  • QUESTION NO: 490
  • QUESTION NO: 491
  • QUESTION NO: 492
  • QUESTION NO: 493
  • QUESTION NO: 494
  • QUESTION NO: 495
  • QUESTION NO: 496
  • QUESTION NO: 497
  • QUESTION NO: 498
  • QUESTION NO: 499
  • QUESTION NO: 500
  • QUESTION NO: 501
  • QUESTION NO: 502
  • QUESTION NO: 503
  • QUESTION NO: 504
  • QUESTION NO: 505
  • QUESTION NO: 506
  • QUESTION NO: 507
  • QUESTION NO: 508
  • QUESTION NO: 509
  • QUESTION NO: 510
  • QUESTION NO: 511
  • QUESTION NO: 512
  • QUESTION NO: 513
  • QUESTION NO: 514
  • QUESTION NO: 515
  • QUESTION NO: 516
  • QUESTION NO: 517
  • QUESTION NO: 518
  • QUESTION NO: 519
  • QUESTION NO: 520
  • QUESTION NO: 521
  • QUESTION NO: 522
  • QUESTION NO: 523
  • QUESTION NO: 524
  • QUESTION NO: 525
  • QUESTION NO: 526
  • QUESTION NO: 527
  • QUESTION NO: 528
  • QUESTION NO: 529
  • QUESTION NO: 530
  • QUESTION NO: 531
  • QUESTION NO: 532
  • QUESTION NO: 533
  • QUESTION NO: 534
  • QUESTION NO: 535
  • QUESTION NO: 536
  • QUESTION NO: 537
  • QUESTION NO: 538
  • QUESTION NO: 539
  • QUESTION NO: 540
  • QUESTION NO: 541
  • QUESTION NO: 542
  • QUESTION NO: 543
  • QUESTION NO: 544
  • QUESTION NO: 545
  • QUESTION NO: 546
  • QUESTION NO: 547
  • QUESTION NO: 548
  • QUESTION NO: 549
  • QUESTION NO: 550
  • QUESTION NO: 551
  • QUESTION NO: 552
  • QUESTION NO: 553
  • QUESTION NO: 554
  • QUESTION NO: 555
  • QUESTION NO: 556
  • QUESTION NO: 557
  • QUESTION NO: 558
  • QUESTION NO: 559
  • QUESTION NO: 560
  • QUESTION NO: 561
  • QUESTION NO: 562
  • QUESTION NO: 563
  • QUESTION NO: 564
  • QUESTION NO: 565
  • QUESTION NO: 566
  • QUESTION NO: 567
  • QUESTION NO: 568
  • QUESTION NO: 569
  • QUESTION NO: 570
  • QUESTION NO: 571
  • QUESTION NO: 572
  • QUESTION NO: 573
  • QUESTION NO: 574
  • QUESTION NO: 575
  • QUESTION NO: 576
  • QUESTION NO: 577
  • QUESTION NO: 578
  • QUESTION NO: 579
  • QUESTION NO: 580
  • QUESTION NO: 581
  • QUESTION NO: 582
  • QUESTION NO: 583
  • QUESTION NO: 584
  • QUESTION NO: 585
  • QUESTION NO: 586
  • QUESTION NO: 587
  • QUESTION NO: 588
  • QUESTION NO: 589
  • QUESTION NO: 590
  • QUESTION NO: 591
  • QUESTION NO: 592
  • QUESTION NO: 593
  • QUESTION NO: 594
  • QUESTION NO: 595
  • QUESTION NO: 596
  • QUESTION NO: 597
  • QUESTION NO: 598
  • QUESTION NO: 599
  • QUESTION NO: 600
  • QUESTION NO: 601
  • QUESTION NO: 602
  • QUESTION NO: 603
  • QUESTION NO: 604
  • QUESTION NO: 605
  • QUESTION NO: 606
  • QUESTION NO: 607
  • QUESTION NO: 608
  • QUESTION NO: 609
  • QUESTION NO: 610
  • QUESTION NO: 611
  • QUESTION NO: 612
  • QUESTION NO: 613
  • QUESTION NO: 614
  • QUESTION NO: 615
  • QUESTION NO: 616
  • QUESTION NO: 617
  • QUESTION NO: 618
  • QUESTION NO: 619
  • QUESTION NO: 620
  • QUESTION NO: 621
  • QUESTION NO: 622
  • QUESTION NO: 623
  • QUESTION NO: 624
  • QUESTION NO: 625
  • QUESTION NO: 626
  • QUESTION NO: 627
  • QUESTION NO: 628
  • QUESTION NO: 629
  • QUESTION NO: 630
  • QUESTION NO: 631
  • QUESTION NO: 632
  • QUESTION NO: 633
  • QUESTION NO: 634
  • QUESTION NO: 635
  • QUESTION NO: 636
  • QUESTION NO: 637
  • QUESTION NO: 638
  • QUESTION NO: 639
  • QUESTION NO: 640
  • QUESTION NO: 641
  • QUESTION NO: 642
  • QUESTION NO: 643
  • QUESTION NO: 644
  • QUESTION NO: 645
  • QUESTION NO: 646
  • QUESTION NO: 647
  • QUESTION NO: 648
  • QUESTION NO: 649
  • QUESTION NO: 650
  • QUESTION NO: 651
  • QUESTION NO: 652
  • QUESTION NO: 653
  • QUESTION NO: 654
  • QUESTION NO: 655
  • QUESTION NO: 656
  • QUESTION NO: 657
  • QUESTION NO: 658
  • QUESTION NO: 659
  • QUESTION NO: 660
  • QUESTION NO: 661
  • QUESTION NO: 662
  • QUESTION NO: 663
  • QUESTION NO: 664
  • QUESTION NO: 665
  • QUESTION NO: 666
  • QUESTION NO: 667
  • QUESTION NO: 668
  • QUESTION NO: 669
  • QUESTION NO: 670
  • QUESTION NO: 671
  • QUESTION NO: 672
  • QUESTION NO: 673
  • QUESTION NO: 674
  • QUESTION NO: 675
  • QUESTION NO: 676
  • QUESTION NO: 677
  • QUESTION NO: 678
  • QUESTION NO: 679
  • QUESTION NO: 680
  • QUESTION NO: 681
  • QUESTION NO: 682
  • QUESTION NO: 683
  • QUESTION NO: 684
  • QUESTION NO: 685
  • QUESTION NO: 686
  • QUESTION NO: 687
  • QUESTION NO: 688
  • QUESTION NO: 689
  • QUESTION NO: 690
  • QUESTION NO: 691
  • QUESTION NO: 692
  • QUESTION NO: 693
  • QUESTION NO: 694
  • QUESTION NO: 695
  • QUESTION NO: 696
  • QUESTION NO: 697
  • QUESTION NO: 698
  • QUESTION NO: 699
  • QUESTION NO: 700
  • QUESTION NO: 701
  • QUESTION NO: 702
  • QUESTION NO: 703
  • QUESTION NO: 704
  • QUESTION NO: 705
  • QUESTION NO: 706
  • QUESTION NO: 707
  • QUESTION NO: 708
  • QUESTION NO: 709
  • QUESTION NO: 710
  • QUESTION NO: 711
  • QUESTION NO: 712
  • QUESTION NO: 713
  • QUESTION NO: 714
  • QUESTION NO: 715
  • QUESTION NO: 716
  • QUESTION NO: 717
  • QUESTION NO: 718
  • QUESTION NO: 719
  • QUESTION NO: 720
  • QUESTION NO: 721
  • QUESTION NO: 722
  • QUESTION NO: 723
  • QUESTION NO: 724
  • QUESTION NO: 725
  • QUESTION NO: 726
  • QUESTION NO: 727
  • QUESTION NO: 728
  • QUESTION NO: 729
  • QUESTION NO: 730
  • QUESTION NO: 731
  • QUESTION NO: 732
  • QUESTION NO: 733
  • QUESTION NO: 734
  • QUESTION NO: 735
  • QUESTION NO: 736
  • QUESTION NO: 737
  • QUESTION NO: 738
  • QUESTION NO: 739
  • QUESTION NO: 740
  • QUESTION NO: 741
  • QUESTION NO: 742
  • QUESTION NO: 743
  • QUESTION NO: 744
  • QUESTION NO: 745
  • QUESTION NO: 746
  • QUESTION NO: 747
  • QUESTION NO: 748
  • QUESTION NO: 749
  • QUESTION NO: 750
  • QUESTION NO: 751
  • QUESTION NO: 752
  • QUESTION NO: 753
  • QUESTION NO: 754
  • QUESTION NO: 755
  • QUESTION NO: 756
  • QUESTION NO: 757
  • QUESTION NO: 758
  • QUESTION NO: 759
  • QUESTION NO: 760
  • QUESTION NO: 761
  • QUESTION NO: 762
  • QUESTION NO: 763
  • QUESTION NO: 764
  • QUESTION NO: 765
  • QUESTION NO: 766
  • QUESTION NO: 767
  • QUESTION NO: 768
  • QUESTION NO: 769
  • QUESTION NO: 770
  • QUESTION NO: 771
  • QUESTION NO: 772
  • QUESTION NO: 773
  • QUESTION NO: 774
  • QUESTION NO: 775
  • QUESTION NO: 776
  • QUESTION NO: 777
  • QUESTION NO: 778
  • QUESTION NO: 779
  • QUESTION NO: 780
  • QUESTION NO: 781
  • QUESTION NO: 782
  • QUESTION NO: 783
  • QUESTION NO: 784
  • QUESTION NO: 785
  • QUESTION NO: 786
  • QUESTION NO: 787
  • QUESTION NO: 788
  • QUESTION NO: 789
  • QUESTION NO: 790
  • QUESTION NO: 791
  • QUESTION NO: 792
  • QUESTION NO: 793
  • QUESTION NO: 794
  • QUESTION NO: 795
  • QUESTION NO: 796
  • QUESTION NO: 797
  • QUESTION NO: 798
  • QUESTION NO: 799
  • QUESTION NO: 800
  • QUESTION NO: 801
  • QUESTION NO: 802
  • QUESTION NO: 803
  • QUESTION NO: 804
  • QUESTION NO: 805
  • QUESTION NO: 806
  • QUESTION NO: 807
  • QUESTION NO: 808
  • QUESTION NO: 809
  • QUESTION NO: 810
  • QUESTION NO: 811
  • QUESTION NO: 812
  • QUESTION NO: 813
  • QUESTION NO: 814
  • QUESTION NO: 815
  • QUESTION NO: 816
  • QUESTION NO: 817
  • QUESTION NO: 818
  • QUESTION NO: 819
  • QUESTION NO: 820
  • QUESTION NO: 821
  • QUESTION NO: 822
  • QUESTION NO: 823
  • QUESTION NO: 824
  • QUESTION NO: 825
  • QUESTION NO: 826
  • QUESTION NO: 827
  • QUESTION NO: 828
  • QUESTION NO: 829
  • QUESTION NO: 830
  • QUESTION NO: 831
  • QUESTION NO: 832
  • QUESTION NO: 833
  • QUESTION NO: 834
  • QUESTION NO: 835
  • QUESTION NO: 836
  • QUESTION NO: 837
  • QUESTION NO: 838
  • QUESTION NO: 839
  • QUESTION NO: 840
  • QUESTION NO: 841
  • QUESTION NO: 842
  • QUESTION NO: 843
  • QUESTION NO: 844
  • QUESTION NO: 845
  • QUESTION NO: 846
  • QUESTION NO: 847
  • QUESTION NO: 848
  • QUESTION NO: 849
  • QUESTION NO: 850
  • QUESTION NO: 851
  • QUESTION NO: 852
  • QUESTION NO: 853
  • QUESTION NO: 854
  • QUESTION NO: 855
  • QUESTION NO: 856
  • QUESTION NO: 857
  • QUESTION NO: 858
  • QUESTION NO: 859
  • QUESTION NO: 860
  • QUESTION NO: 861
  • QUESTION NO: 862
  • QUESTION NO: 863
  • QUESTION NO: 864
  • QUESTION NO: 865
  • QUESTION NO: 866
  • QUESTION NO: 867
  • QUESTION NO: 868
  • QUESTION NO: 869
  • QUESTION NO: 870
  • QUESTION NO: 871
  • QUESTION NO: 872
  • QUESTION NO: 873
  • QUESTION NO: 874
  • QUESTION NO: 875
  • QUESTION NO: 876
  • QUESTION NO: 877
  • QUESTION NO: 878
  • QUESTION NO: 879
  • QUESTION NO: 880
  • QUESTION NO: 881
  • QUESTION NO: 882
  • QUESTION NO: 883
  • QUESTION NO: 884
  • QUESTION NO: 885
  • QUESTION NO: 886
  • QUESTION NO: 887
  • QUESTION NO: 888
  • QUESTION NO: 889
  • QUESTION NO: 890
  • QUESTION NO: 891
  • QUESTION NO: 892
  • QUESTION NO: 893
  • QUESTION NO: 894
  • QUESTION NO: 895
  • QUESTION NO: 896
  • QUESTION NO: 897
  • QUESTION NO: 898
  • QUESTION NO: 899
  • QUESTION NO: 900
  • QUESTION NO: 901
  • QUESTION NO: 902
  • QUESTION NO: 903
  • QUESTION NO: 904
  • QUESTION NO: 905
  • QUESTION NO: 906
  • QUESTION NO: 907
  • QUESTION NO: 908
  • QUESTION NO: 909
  • QUESTION NO: 910
  • QUESTION NO: 911
  • QUESTION NO: 912
  • QUESTION NO: 913
  • QUESTION NO: 914
  • QUESTION NO: 915
  • QUESTION NO: 916
  • QUESTION NO: 917
  • QUESTION NO: 918
  • QUESTION NO: 919
  • QUESTION NO: 920
  • QUESTION NO: 921
  • QUESTION NO: 922
  • QUESTION NO: 923
  • QUESTION NO: 924
  • QUESTION NO: 925
  • QUESTION NO: 926
  • QUESTION NO: 927
  • QUESTION NO: 928
  • QUESTION NO: 929
  • QUESTION NO: 930
  • QUESTION NO: 931
  • QUESTION NO: 932
  • QUESTION NO: 933
  • QUESTION NO: 934
  • QUESTION NO: 935
  • QUESTION NO: 936
  • QUESTION NO: 937
  • QUESTION NO: 938
  • QUESTION NO: 939
  • QUESTION NO: 940
  • QUESTION NO: 941
  • QUESTION NO: 942
  • QUESTION NO: 943
  • QUESTION NO: 944
  • QUESTION NO: 945
  • QUESTION NO: 946
  • QUESTION NO: 947
  • QUESTION NO: 948
  • QUESTION NO: 949
  • QUESTION NO: 950
  • QUESTION NO: 951
  • QUESTION NO: 952
  • QUESTION NO: 953
  • QUESTION NO: 954
  • QUESTION NO: 955
  • QUESTION NO: 956
  • QUESTION NO: 957
  • QUESTION NO: 958
  • QUESTION NO: 959
  • QUESTION NO: 960
  • QUESTION NO: 961
  • QUESTION NO: 962
  • QUESTION NO: 963
  • QUESTION NO: 964
  • QUESTION NO: 965
  • QUESTION NO: 966
  • QUESTION NO: 967
  • QUESTION NO: 968
  • QUESTION NO: 969
  • QUESTION NO: 970
  • QUESTION NO: 971
  • QUESTION NO: 972
  • QUESTION NO: 973
  • QUESTION NO: 974
  • QUESTION NO: 975
  • QUESTION NO: 976
  • QUESTION NO: 977
  • QUESTION NO: 978
  • QUESTION NO: 979
  • QUESTION NO: 980
  • QUESTION NO: 981
  • QUESTION NO: 982
  • QUESTION NO: 983
  • QUESTION NO: 984
  • QUESTION NO: 985
  • QUESTION NO: 986
  • QUESTION NO: 987
  • QUESTION NO: 988
  • QUESTION NO: 989
  • QUESTION NO: 990
  • QUESTION NO: 991
  • QUESTION NO: 992
  • QUESTION NO: 993
  • QUESTION NO: 994
  • QUESTION NO: 995
  • QUESTION NO: 996
  • QUESTION NO: 997
  • QUESTION NO: 998
  • QUESTION NO: 999
  • QUESTION NO: 1000
  • QUESTION NO: 1001
  • QUESTION NO: 1002
  • QUESTION NO: 1003
  • QUESTION NO: 1004
  • QUESTION NO: 1005
  • QUESTION NO: 1006
  • QUESTION NO: 1007
  • QUESTION NO: 1008
  • QUESTION NO: 1009
  • QUESTION NO: 1010
  • QUESTION NO: 1011
  • QUESTION NO: 1012
  • QUESTION NO: 1013
  • QUESTION NO: 1014
  • QUESTION NO: 1015
  • QUESTION NO: 1016
  • QUESTION NO: 1017
  • QUESTION NO: 1018
  • QUESTION NO: 1019
  • QUESTION NO: 1020
  • QUESTION NO: 1021
  • QUESTION NO: 1022
  • QUESTION NO: 1023
  • QUESTION NO: 1024
  • QUESTION NO: 1025
  • QUESTION NO: 1026
  • QUESTION NO: 1027

CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

sts

When determining a customer's specific issue, which of the following is the BEST approach?

.co

m

Answer: A

3

CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

lTe

QUESTION NO: 10

sts

.co

m

4

CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

.co

m

5

CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

QUESTION NO: 15

sts

.co

m

6

B. C.www. Intrusion detection C. Which of the following can be disabled in the BIOS to prevent this message from appearing? . The PC needs a 26-to-20 pin ATX adapter.actualtests. WiFi Protected Access (WPA) D. Which of the following is needed to solve this issue? A.com Ac tua lTe A. Tape D. Any Time. SDD B. Trusted Platform Module (TPM) B." . Flash C. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. D. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. The PC needs a NLX to ATX adapter. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. The PC needs an AT-to-ATX adapter. The PC needs a 24-to-20 pin ATX adapter.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket.co m 7 .

Device Manager> expand 'Sound. Cable C. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. HDMI . After extracting the driver. 6-pin mini-DIN D.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. MIDI C. DSL B.co m Which of the following connectors are used for musical equipment? 8 ." .www. how would the technician update the driver? A. System Information B. DVI B. Any Time. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Satellite D. Hardware Compatibility List "Pass Any Exam.actualtests.com Ac tua lTe sts A.

255 D. However. A wax-based substance is melted and applied directly to the media.0.1. because of the wide variety of models shipping with this BIOS. Toner is applied to a photoconductor and transferred to the media. "Pass Any Exam.actualtests. C.255.co m Answer: A . Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.0-191.0.255.255. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. sts In the laser printing process. Watson D. Heat is applied to heat-sensitive media to create an image. B.255 C. 224. NIC D. which of the following is true? .CompTIA 220-701: Practice Exam C.0.255 B.www.0.0. D.com 9 Ac tua lTe A. Power supply C. 192. 128. Any Time.255.1.255.1-126. and 2 short beeps. Dr.0-223.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. the beep codes may vary.0-255.0." .255.255. Which of the following components has MOST likely failed? A. 1. Toner is sprayed to the media. Sound card B.255.

BNC . the technician discovers that the user was eating lunch while typing the document." . Floppy B. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. NAT translation D. WPA encryption B.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. ST C. MAC filtering C.actualtests. The technician comes to the conclusion that liquid was "Pass Any Exam. DVD C. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. After questioning the user.com 10 Ac A technician is installing Windows Vista onto a new computer locally. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. Any Time. RJ-45 B.www. Blu-Ray D. in which the keys are not typing anything within document editing software.co Which of the following connector types is used on CAT5e cable? m . RJ-11 D.

The printer successfully feeds paper through the unit while running the manufacturer's print test.3 B. Which of the following should the technician do FIRST? A. Verify the system functionality. AGP and ISA cards) used 5 V or 3. chipset. Make closing notes of the repair. 5 C.3 V rails. QUESTION NO: 33 "Pass Any Exam. Check the toner levels in the printer. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO).3 V for power supply. Replace the fuser in this printer. because most of the electronic components (CPU.CompTIA 220-701: Practice Exam spilled onto the keyboard. but nothing is being printed on the paper. B. RAM.www. A. C.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. D. 15 E. 24 Answer: A. 6 D. According to the troubleshooting theory.com 11 Ac tua lTe sts . Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. which of the following would be the NEXT step to follow? A.co m . Replace the keyboard with a new keyboard. Update the firmware in the printer. Any Time." . B. PCI . D. C. Check the ink cartridges for proper ink levels. 3. Ask the user open-ended questions.actualtests.

Any Time. Reduce heat on a component through evaporation C. Run a System Defragmentation D. Provide for heat transfer from a component to theheatsink D. Barcode reader B. 21 B. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Insulate a component from the friction of theheatsink B. Update the video driver B.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. Roll back the video driver C.com Ac A. 25 D.www. when the video game starts the computer crashes.actualtests. 23 C. KVM D.co m 12 . Which of the following should the technician perform FIRST? A. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer." . 80 "Pass Any Exam. Smart card reader C.

Copy the document to a network drive as a backup so that work can proceed. Upon making the connection.www. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them.com 13 Ac QUESTION NO: 39 tua lTe sts .co m . Close the document without commenting to the user and proceed with the work. Recommended for ceiling use only D. D. Ask the user to close the document so that the work can proceed. Complex logon passwords D.actualtests. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Without it the computer will not "Pass Any Exam. Recommended for analog phone lines B. Power on password B. B. the technician discovers the customer has a confidential document open.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. C. Any Time. Which of the following steps would be BEST to take? A. Leave the document open and do not mention it to the user and proceed with the work. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Flexible PVC outer jacket C. Intrusion detection C." . When the system is first turned on it will prompt for the Power On password.

Which of the following is MOST likely preventing the machine from booting normally? A. Which of the following is MOST likely the reason? m 14 . D. B.com Ac QUESTION NO: 42 tua Answer: D lTe A.www.actualtests. RJ-11 C. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. and USB webcam installed and connected. The card is a PCI Express card and the laptop supports PCMCIA.' It has a USB flash drive. Answer: B "Pass Any Exam. C. the card refuses to fit into the expansion slot. The card is a PCMCIA card and the laptop supports PCI Express cards.CompTIA 220-701: Practice Exam continue to boot. The expansion slot needs to be enabled in the BIOS first. sts . C. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. USB printer." .co A technician is trying to install a previous-generation expansion card into their new laptop. D. B. Any Time. The card needs to have the compatibility jumpers set before it can be installed into the system. BNC D. However. RJ-45 B. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

15

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

Ac

tua

lTe

A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

sts

After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

.co

m

CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

tua

Which of the following IP ranges is Class A?

lTe

sts

.co

m

17

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

tua

lTe

sts

A. 133MHz B. 166MHz C. 266MHz D. 333MHz

.co

Which of the following is the system bus speed of a PC2700 memory?

m

18

CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Fiber B. CAT3 C. Coaxial D. CAT5

tua

lTe

Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

sts

.co

m

19

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 62

tua

Answer: A

lTe

sts

.co

m

20

B. Delete personal data Answer: B. It is inhibiting progress because the technician cannot concentrate and becomes irritated. Politely inform the user that all questions will be answered later. another user begins asking irrelevant questions. A. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Start>Settings>Control Panel>Accessibility Options D. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. Leave the station and call another technician to complete the repair. Which of the following is the BEST course of action? A. Take a long break to step away to relax and refocus. Update the BIOS C.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Any Time.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Upgrade the firmware E. A. Delete existing programs D. Start>Settings>Network Connections B.www. D. which of the following are best practices? (Select TWO).actualtests. Start>Settings>Control Panel>Administrative Tools C. C. After checking to make sure the network printer is available. Upgrade the processor B.co m ." .D QUESTION NO: 64 While a technician is working on an employee's computer. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Request the manager to assist in the situation. Which of the following devices are the additional four pins used? "Pass Any Exam.

Extra drives B. Incompatible cabling B. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Applets B. Widgets D. Printer hardware problem C. Features C. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. a user is unable to print documents to locally attached printers or network printers. The processor C. Extra RAM D.www. Any Time.com Ac A. Cultural sensitivity C. Print spooler is not running tua lTe On a Windows computer. The user was able to print previously. Positive attitude Answer: A "Pass Any Exam. Timeliness D.co m 22 .actualtests. Incompatible print driver D. Personal calls B." . Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 .CompTIA 220-701: Practice Exam A.

Anti-virus software D. and network when using a laptop? "Pass Any Exam. mouse. monitor. printer. Use a slightly damp cloth and a vacuum D. Anti-spyware software B. Any Time." . 802. 802.co m 23 . 802. Use a lint free cloth and glass cleaner B.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. 802.11g D.www.com Ac tua lTe sts . Use a dry paper towel and an anti-static strap C.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. Anti-adware software C.actualtests.4GHz band with a maximum data rate of 11Mbps? A.11a B.11b C.

Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Offer different repair options for the user's convenience. 255. 224.255.255. D. Allow the restoration of a previously made image of a desktop through the command prompt.255.co m 24 .0.CompTIA 220-701: Practice Exam A. C.255 C. 127. Docking station D.www. 192. Provide a way to recover corrupted print jobs through the command prompt.255 D.com Ac tua A. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Bluetooth B. B.0.0. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Delete a virus that has infected the hard drive through the command prompt. Listen and do not interrupt the customer. Network hub C. B.0 Answer: D "Pass Any Exam. D.0.0 B.255. After they finish explaining. C.actualtests." . Provide a way to access the hard drive in an emergency through the command prompt. Provide proper documentation on the services provided. Any Time. a technician's NEXT course of action should be to: A. Restate the issue or question to verify understanding.

The processors are made with a 64nm manufacturing process. Blu-Ray D. SD card B.actualtests. Quad core processing D. Hyper-threading B.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . Dual core processing . B. Zip drive C. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. The processors have an additional 64 instruction sets." . D. The processors provide a 64-bit register.www.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. Stylus "Pass Any Exam. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. SpeedStep technology C.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. AMD Athlon 64 and 64 FX? A. C. The processors contain 64K new transistors. Any Time.

AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.com Ac tua lTe sts A.www. The hard drive needs ATA drivers loaded via the F6 option during install. ISA D. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. Biometrics D. "Pass Any Exam. Smart card C. NTFS D. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A.actualtests.co m Which of the following file systems MUST be used when implementing EFS? 26 . FAT32 B. Any Time. FAT C. PCI B. Which of the following is the MOST likely reason? A." . PCIe C. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. CDFS .CompTIA 220-701: Practice Exam B.

The hard drive did not have the jumpers configured correctly and needs to be checked. Before the drive is replaced. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Any Time. Docking station Answer: D QUESTION NO: 85 A. KVM C.actualtests.co m . The hard drive is incompatible with Windows XP and needs replacement. Of which of the following is this an example of? tua lTe sts .www. it will ask you if you want to install drivers. PCMCIA card D. A biometric device D. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD." . otherwise it may try to boot from floppy ). A token device C.com 27 Ac A technician has a security device which displays a number that changes overtime. C.CompTIA 220-701: Practice Exam B. which of the following troubleshooting steps should be done? "Pass Any Exam. The hard drive needs SATA drivers loaded via the F6 option during install. D. Just at this point press F6 and show the drivers on the floppy. PCI Express card B. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. A smart card reader B.

co m . MSINF032 D. If you want a quick visual of which items are running or stopped. sts . The Services window will open. MMC C. Device Manager B.www. followed by clicking the Services tab. Establish a theory of probable cause B. msinfo32. services. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.mmc B. The first is to use the MS Configuration Utility by typing msconfig.exe D. The preferred way to make changes to services is to launch services. MSCONFIG Answer: B QUESTION NO: 89 802.exe in the Run box accessed via the Start Menu. software and network components? A.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer.11g has the potential to support up to: "Pass Any Exam.actualtests.exe C. Perform a backup D." . Identify the problem C. gpedit.msc from the Run option on the Start Menu. Any Time.CompTIA 220-701: Practice Exam A.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. but the information is limited. services. this is fine.

Smart cards C. Any Time. Driver updates for new installations B. Firewall B. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. Save information for critical files before system shut down C. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. of a non-recoverable nature.www. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). that causes the system to "crash. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Windows Vista Ultimate B. 11Mbps. Windows Vista Home "Pass Any Exam." The term is named after the color of the screen generated by the error. 54Mbps. 50Mbps.actualtests.com Ac tua A." . Diagnostic purposes of a critical system error D. 100Mbps. C. D. Passwords D.CompTIA 220-701: Practice Exam A. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. B.co m 29 .

co m . Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). Magnet D. C:\Windows\System32 B. LCD C.actualtests." . C:\Users\ D. QUESTION NO: 95 A laptop's battery will not charge. Cordless phone B. Windows XP Home D.www.CompTIA 220-701: Practice Exam C. Toggle theFn keys C. Swap the A/C adapter D. Any Time. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86).com 30 Ac tua lTe sts .D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. A. Plug the laptop into a UPS Answer: C "Pass Any Exam. Remove all unneeded peripherals B. C:\ProgramFiles C. CRT Answer: A. a technician should look in which of the following default locations? A. Which of the following BEST solves this issue? A. Microwave E.

sts . RIMM B. Control Panel C. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. Which of the following memory types would be the correct type? A. B." . A network which has no connection to the Internet and is private by design. A security encryption feature that encrypts wireless traffic with an access point for communication. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. SDRAM D.com Ac QUESTION NO: 98 tua Answer: B lTe A. DDR RAM C.www. A private tunnel through the Internet to securely communicate with a remote network. Where can the technician configure this setting? A. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected.actualtests. BIOS B.co m 31 . D. C. Internet Explorer Properties D.

DVD.com Ac tua lTe QUESTION NO: 101 sts Answer: B .DL B. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A.actualtests. D. USB 001 B.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). A.www. A. Check for the latest motherboard firm ware updates. Any Time. \\computername\sharename C. AGP D." . Test the software and hardware drivers before the operating system loads. EISA E. PCIe B. IP_ip_address E. DVD.RW C. SNMP D. C. Test the essential components of the system during power on. IEEE 1394 "Pass Any Exam.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). ISA C. B. Load the operating system into memory during power on.co m 32 . CD. CD. Which of the following types of portable media offers the LARGEST storage capacity? A.R D.

Helpensure proper air flow through the case. then the cooling of the PC changes dramatically. HTTPS D.CompTIA 220-701: Practice Exam Answer: B. Which of the following BEST describes why the covers for these card slots should be reinstalled? A.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. HTTP C. C. Help limit electrostatic discharge (ESD) inside the case." . B. Helplimit radio frequency interference (RFI) inside the case. This address can be verified from printer's configuration. D. Answer: B QUESTION NO: 104 A.co m 33 . QUESTION NO: 105 "Pass Any Exam. Helpprevent moisture buildup in the case. a technician notices that several unused expansion card slots have open ports. The cooling of some components can be reduced or totally eliminated and can cause damage.actualtests.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. sts .www. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. However. SMTP B. if your PC's enclosures are open. Any Time.

www. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. B. Which of the following is the MOST likely cause of the issue? (Select TWO). To find this problem you can ping the printer from your computer. Sometimes. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue.com Ac tua lTe sts . E. T-Connector B.actualtests. The print queue window from system tray B. BNC C. The printer would not start printing again till that print job is removed from the queue.co m 34 . C. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. New drivers have been released and need to be installed. Sometime if the IP address of the printer is changed you cannot print. D. Properties of the printer from the Printers Control Panel C. RJ-45 "Pass Any Exam. A. QoS for printing is not functioning over the LAN. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. Print spooler view in the Printers Control Panel D. The printers IP address has changed. Any Time." .D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. Answer: C. A technician has verified the printer is online and prints a configuration page from the printer. The printer needs to have a cartridge replaced. A job in error status is at the top of the print queue.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A.

LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector.co m . 1x and 8x bus speeds can be used. 8x E. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).www." . 3x C. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. The Syntax IPCONFIG /all displays full configuration information. A.com 35 Ac A user calls and says they cannot get to the Internet. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.D QUESTION NO: 109 A. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). You can type the Ipconfig command by "Pass Any Exam. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. Start>Run>typeipconfig>click OK and ask user to read the results. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card.CompTIA 220-701: Practice Exam D. C. Any Time.actualtests. sts . B. 24x Answer: A. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. D. 1x B. 6x D.

To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) .co m 36 . Operating system CD B. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. D. The DNS server strictly functions as an ip address lookup for a given domain name. chkntfs B. press F2.www. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). A. B.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Secures network traffic through shared key encryption. Vendor recovery CD D. Provides security for a network through the use of ACLs. C. Which of the following is needed to perform an ASR restore in Windows XP? A." at the bottom of the screen. Recovery console C. dxdiag "Pass Any Exam. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP ...com Ac tua lTe sts QUESTION NO: 111 . Any Time. The recovery process will start. Dynamically assigns IP addresses for easy client configuration. you need Operating system CD and the recovery floppy disk that you have created." . Provides resolution of host names to IP addresses.actualtests. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A.

A recovery partition put there by the manufacturer. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. ipconfig E. ping Answer: C. Space reserved by the drive manufacturer for firmware.www.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. C.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. tracert D. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique.CompTIA 220-701: Practice Exam C.actualtests. Space set aside by Windows for use by the virtual memory swap file. Which of the following is the MOST likely explanation for this extra partition? A. B. D. sts . Any Time. Answer: D A." . A potentially dangerous virus has been downloaded onto the system. Parallel port B. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. This partition is not assigned a drive letter and is not accessible from Windows. IEEE 1394 port D.co m . Serial port C.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

lTe

sts

A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

.co

Which of the following printers would be the BEST choice for printing on multi-part forms?

m

QUESTION NO: 116

38

CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

tua

lTe

sts

A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

.co

m

Which of the following hardware is hot pluggable? (Select THREE).

39

CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

.co

m

Answer: D

40

CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

Ac

Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

tua

lTe

A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

sts

Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

.co

QUESTION NO: 123

m

CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

tua

Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

lTe

sts

Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

.co

m

Answer: D

42

CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

43

QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. to test printing. C. Print a test page. Any Time.CompTIA 220-701: Practice Exam Explanation: First check the boot order. Insufficient memory for the OS. If that does not work then you may need to delete and reinstall the printer. The airflow is blocked. Excessive internal display brightness is set. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. Change the paper. The processor is improperly seated due to bent pins. Which of the following should the technician do NEXT? A. C. not from an application. the technician has a discussion with the customer and reviews some examples of their print jobs.co m Answer: D . You should always use the test page feature from the printer properties. Having arrived onsite. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language.www.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. B. Replace the fuser. D. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Control Panel> Accessibility Options> General "Pass Any Exam. which you already know. D. B." . Which of the following is the correct path to change the language settings? A.actualtests. Clean the toner cartridge. sts .

" .actualtests.co m 45 . Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. 802. 802. Perform a self-test page.11g standard if you want to use a standard that can support communication up to 54Mbps. the technician successfully tests for speeds of up to 54 Mbps. Which of the following standards of wireless card did the technician install? A. Reboot the computer.11x C. 802. 802.11b D.CompTIA 220-701: Practice Exam B. Control Panel> Regional and Language Options> Regional Options> Customize D. sts . Cycle theprinters power. 802. and Bluetooth supports communication up to 3Mbps.11 standards. C. 802. Any Time.11x refers to the family of 802. When connecting the laptop to a wireless network.11b supports communication only up to 11Mbps. Control Panel> Regional and Language Options> Regional Options C.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A.www. B. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. Which of the following would be MOST likely to fix the problem? "Pass Any Exam.11g B. D. Print a test page.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

Ac

A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

tua

lTe

Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

sts

QUESTION NO: 137

.co

m

CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 144

tua

lTe

sts

.co

m

48

CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

tua

Which of the following would be the BEST way to improve airflow inside a computer?

lTe

sts

.co

m

49

CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

Ac

A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

tua

lTe

A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

Ac

tua

lTe

sts

.co

m

False negative B." .co m 52 . True negative C. Stop the device. Degauss the display and drives. C. Remove the driver from Device Manager. C. D. and then remove from laptop. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A.actualtests.C QUESTION NO: 157 To lengthen the life of computer hardware. Remove hardware in Control Panel. then to Windows 98SE then Windows XP Home. Upgrade to Windows 95 OSR2. Upgrade to Windows 98SE then to Windows XP Home. Clean out the dust with compressed air. Upgrade to Windows NT4. Answer: A.com Ac tua lTe sts .0 SP1 then Windows XP Home. D. Any Time. it is BEST to perform which of the following actions on a routine basis? A. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. E. B. True positive D. Perform a clean installation of Windows XP Home. Clean out the dirt with a damp rag. B. C. A. "Pass Any Exam. Turn off the laptop. B.www.CompTIA 220-701: Practice Exam A. Which of the following describe the potential upgrade paths? (Select TWO). D. and then turn off the device. Defragment the hard drive weekly. Upgrade to Windows XP Home directly from Windows 95.

sts . but is unable to successfully install the drivers. HKEY_CURRENT_CONFIG D. The modem is not recognized in Device Manager. The printer does not recognize the font type. updated drivers. C. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. The account does not have permission to install drivers. D. Answer: C QUESTION NO: 162 "Pass Any Exam. Printer firmware needs to be updated. C. The high encryption package is not installed. D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. The paper needs to be replenished. Which of the following would be the MOST likely cause of the problem? A.actualtests. The computer needs to upload the print job. a balloon in the system tray indicates a print job has failed to print.co When trying to print. The modem is not functioning properly. B.www. Which of the following is the MOST likely cause? m 53 .com Ac tua lTe A. B. The technician has the correct. Any Time. HKEY_USERS C." . HKEY_ CURRENT_USER B.

which of the following should be removed to avoid damage during transit? A. Any Time. SPUNINST. Duct tape D.com Ac A.www. LCD C. Lithium D. Which of the following should be used to repair the wire? A.co m 54 . Masking tape C. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer.EXE D. CONVERT.EXE C. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. PROGMAN.ROM drive "Pass Any Exam.EXE B." . Mercury C.actualtests. a technician finds a wire with insulation damage from rubbing up against a cooling fan.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts .CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. Electromagnetic Interference (EMI) B. PC card adapters B. TASKMAN. Electrical tape B. DVD.

Install ceiling fans in the room. Directly spray the vents with compressed air.com Ac tua A. Any Time. Periodically clean the vents using a small vacuum cleaner. D. C. Which of the following should the technician take under consideration? A. LDAP B.www. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. High voltage discharge C. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. B." . Use a moist rag to clean the vents monthly. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A.CompTIA 220-701: Practice Exam D. Radio frequency interference D. POST C. Electromagnetic interference B.actualtests.co m Answer: C 55 . BIOS D.

actualtests." . C. and then confirm the findings with the customer. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Get the customer contact information. B. Cable management to avoid trip hazards B. Cable D.co m A customer brings a PC for a technician to repair. Which of the following should the technician keep in mind when setting up the lab? A. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Fiber B. DSL C. Begin running diagnostic software and confirm findings with another technician. Which of the following can the technician do to better understand the customers issue? 56 . run diagnostic tests. Location of the PCs with respect to each other D.www. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Electrical safety with the extra network cables C. Ask open-ended questions to gather the symptoms. sts . Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. D.com Ac tua lTe A.

RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A.com Ac tua lTe sts QUESTION NO: 174 .co m 57 . D. Any Time. Converts AC power to DC power that a computer can use to operate and charge its battery. C. To allow alternating current to be used instead of direct current D. DSL B. Filters incoming voltage spikes and surges.CompTIA 220-701: Practice Exam A.www. Allows for a portable computer to be easily moved without being plugged into an outlet. B. SSID D.actualtests. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. Answer: D "Pass Any Exam. WEP C. To allow the power supply to operate at different voltages B. WPA B. Broadband C. To change the voltage coming from the wall C. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. Satellite D. Changes DC power to AC power to charge the battery and enhances portability. which of the following is broadcasted by default and should be disabled? A." .

Any Time. SIMM D. DIMM C.com 58 Ac tua lTe sts A.co Which of the following has the speed of PC2700? m QUESTION NO: 177 .CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. Impact B.actualtests. Laser D. SODIMM B." . Dot Matrix C. DDR B. SDRAM C. DDR3 D. DDR2 . Thermal B.www. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. Laser "Pass Any Exam. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A.

com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location.CompTIA 220-701: Practice Exam C.www. PCIe X16 Answer: C "Pass Any Exam. Any Time. Thermal B. PCMCIA D. AGP 4X C. tua lTe A. Inkjet C. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. ISA B. WAN sts Which of the following allows a secure connection between two points? . Inkjet D. FTP D. Color Laser D." .co m Answer: A . Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. HTTP B. VPN C.actualtests.

Remove the memory and destroy it.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A.co m 60 . Make sure the laptop display is enabled. C." . Remove the hard drive and destroy it. Replace the LCD inverter. Run a large magnet over the top of the hard drive several times. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam.www. D. Reformat the hard drive to a clean state using the format command. D. C.actualtests. Any Time. B. CompTIA558475 C. ct23&P#h~ Answer: D A. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. B.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Make sure the OS has the latest video drivers installed. rw2%HN D. SR1234ct B. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Replace the video card inside the laptop.

com Ac tua lTe sts QUESTION NO: 188 . PC2100 B.co m 61 . 100Mb/s B. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. 10000Mb/s D. IEEE 1394 B. SATA D. S/PDIF B.1/2. Any Time. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. USB 2. USB 1.0 C. 1Gb/s Answer: A "Pass Any Exam.www. DDR400 D.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A.CompTIA 220-701: Practice Exam A." . IEEE 1394 D. USB 1.actualtests. 1000Mb/s C. DDR333 C.1 C.

. Any Time. Flash memory used to hold temporary files before deletion.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? ." . Data written to a disk located in a paging file that would not fit into the systems RAM. D.www. Calibrate the monitor. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. B. C. Provides access to larger hard drive partitions. Provides use of more powerful video graphics accelerators. Start Menu D. Degauss the monitor.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. "Pass Any Exam. D. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. B. The maximum amount of memory a given system can potentially have. Control Panel C.actualtests. Provides use ofPCIe X16 expansion slots. Program Files B.com 62 Ac tua lTe sts A. C. Provides addressing of memory beyond 4GB. C. Set the refresh rate to the lowest the monitor can display. B. Set the resolution to the highest the monitor can display.

Identify the problem.co m Answer: D 63 . Built-in encryption standards B. send packets to other network devices on the LAN instructing then to enter a low power state (e.actualtests. A portion of physical RAM that is mirrored to the hard drive for redundancy." . B. Off). send broadcast packets over the LAN to all computers simultaneously. C. Any Time. Higher data integrity sts Which of the following is a characteristic of solid state drives? . D. collect all packets that are sent to any device on the LAN. Answer: D QUESTION NO: 197 "Pass Any Exam. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. C. actions.com Ac tua lTe A. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A.g. Establish a theory of probable cause. Hibernate. resume from a low power state when it receives a network packet telling it to do so.www. D. Verify full system functionality. Larger capacity than traditional magnetic drives C. B. and outcomes. Document findings.CompTIA 220-701: Practice Exam D. Lack of drive heads and platters D.

Has the monitor been replaced recently? E. B. A. Move the computer and attach to the printer." . Which of the following is the quickest way to accomplish this? A. D. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Was there a power outage since yesterday? B.co m 64 . Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Which of the following RAID levels should be implemented? A. C. Share out the printer from the attached computer.actualtests. Purchase an external Ethernet print card. Which of the following questions should a technician ask to help determine what occurred? A. Any Time.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Are you sure the power button is not stuck? B.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Set up a local print queue.www. Are you sure you ran a find on the system and the program is just not misfiled? D. Is the power cable on the monitor loose? D. Was any hardware installed since it last worked? C. Were there any new software updates done? Answer: B. it just keeps rebooting. RAID 0 "Pass Any Exam. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance.com Ac tua lTe sts .

Assign an appropriate priority for the issue. C. Elevate the call to a higher level of support.actualtests.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A.com Ac tua lTe sts QUESTION NO: 202 . Identify the user and associated problem.CompTIA 220-701: Practice Exam B. and serial number.www. Identify the hardware make. Answer: B. model. A. D. Answer: D A technician uses a call logging process in order to: (Select TWO). C. help maintain a balanced workload for the help desk technicians. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. E. Allows the operating system to be rolled back to a previous point in time D. identify common issues among multiple users. B. RAID 1 C." . which of the following should the technician do FIRST? A. Allows the operating system to assigns dates so that user data files are backed up C. select the appropriate priority level for the issue. track the process of the incident. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer.co m 65 . Allows the operating system to be backed up with immunity to virus activity B. B. compose a record which allows user authentication. D. Any Time. RAID 4 D.

Dual-sided DVD . Any Time. Increased network speed E. A." . Increase system security B. DVD. The hard drive light is constantly on.RW C. B. Answer: A.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Use thecheckdisk utility.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . A. "Pass Any Exam. DVD. C.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). Use the drive compression utility.RW+ B. Empty the recycle bin and deleted email items. Longer chip life Answer: C. Increased performance D. Blu-Ray D. D.com Ac tua lTe sts A. Which of the following can be performed on the hard drive to improve performance? (Select TWO).www.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Use the defragment utility. E. Userestore point to roll back the computer to a previous date. Utilize less memory C.

Give the customer an estimated time for repair based on the technicians assessment. USB B. Any Time.co m .CompTIA 220-701: Practice Exam A. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). Logical token B.www.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router." . Inform the customer that others are waiting. A. The technician will get back to them as soon as possible. QUESTION NO: 209 A. DVI C. D. Check for any updates to the program. Ask the customer when they would like to have the work completed. CGA D. B. VGA E.D QUESTION NO: 208 A customer brings a PC in for repair. Add an exception to the firewall for the program. The user states that they do have Internet connectivity.actualtests. and asks when it will be done. S-Video Answer: B. Encrypted passwords C. B. Which of the following is the BEST response for the technician to give? A. C. RFID smartcards "Pass Any Exam. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . Check the Hardware Compatibility List to see if the program is not compatible with the OS. C. Ask the customer to check daily to see when it is completed. D. Run the program as a local administrator.

CompTIA 220-701: Practice Exam D.actualtests. Download and install updated drivers for the device. Try installing the device to a different port or slot." . Any Time. Retinal scan Answer: D. Ensures that only certain devices can access the network C. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Answer: C "Pass Any Exam.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Disable the device in Device Manager. a user is reporting system crashes and performance loss. Plenum D. D. Encrypts data traveling across the wireless network D. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Fingerprint reader E. Coaxial B. Contact the vendor for an RMA.co m 68 .www. UTP C. B. Ensures all users physically login to the wired network B. C.com Ac tua lTe sts . Which of the following would be the FIRST step in resolving this issue? A.

Which of the following boot options would be MOST effective in troubleshooting this issue? A. and after restarting their PC the display is no longer appearing.actualtests. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following." .ROM Answer: C. Safe mode with command prompt D. Serial Cable B. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). Hardware profile C. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. Any Time. Boot to the recovery console C. Wireless Zero Configuration D. Floppy drive E. the user would like the laptop to automatically switch to the wireless connection. A. USB drive D.com Ac tua lTe sts .E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. DVD. When the laptop is removed from the docking station.www.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver.ROM C.co m 69 . Which of the following Windows features BEST accomplishes this? A. Driver signing B. when locally connected. CD. Safe mode B.

" . Install the Microsoft Malicious Software removal tool. Contained in a text file C. Which of the following solutions would resolve this issue? lTe sts . D. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO).www. Disable antivirus protection withinSecurity Center notification. Security Center B. B.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Disable the antivirus logging in the Event Viewer. fdisk B.co m 70 . Contains special characters Answer: D. A. Windows reports that no antivirus software is currently protecting the system. Contains numbers and letters E. sysprep "Pass Any Exam.actualtests. System Restore C. Any Time. Machine Debug Manager D. Obscure word in a dictionary B. C.com Ac tua After successfully installing a free antivirus solution. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Contains AES encryption D. Update the Antivirus definitions.E QUESTION NO: 219 A.

and WDS is available in Windows Server 2003. which comes with Windows 2000 Professional. Windows XPMedia Center D.16. Windows XP Home C. Ghost is a third-party utility.com Ac A.0. 224.www. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .168. 110 D. 172.1. QUESTION NO: 221 Which of the following is a class A IP address? A. regedit D. 53 B. 80 C.0." . WindowsVista Basic B.0.1. 10.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.1 C.1 B.1 D.actualtests.co m 71 . WindowsVista Ultimate "Pass Any Exam. RIS only comes with Windows Server operating systems.0. 192. you need to use the Sysprep utility. Any Time.CompTIA 220-701: Practice Exam C.

7GB. a performance value of system components. C. C. makes changes to the registry. 650MB. B. Answer: C QUESTION NO: 226 The edit command line tool: A. a technician has determined what has caused the problem. B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. the reliability and speed of search indexing. can be used to modify desktop preferences. 25GB. Any Time. B." . 4. D. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A.com Ac tua lTe sts . 9GB. remaining hard disk storage space.actualtests. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. the speed and available bandwidth of Internet connections. D. changes the boot sequence order. D. opens a text based word processor.www.co m 72 . Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. C.

co m . Smart card B." .CompTIA 220-701: Practice Exam A. A. Establish a plan of action and implement the solution. perform a disk defrag. Document findings.www. REGEDIT C. Event Viewer Answer: C QUESTION NO: 229 As a best practice. D.actualtests. Barcode scanner C. before performing hardware upgrades a technician should: A. Ask the user opened ended questions to see if they agree with the cause. B. Optical recognition F. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). archive old drivers. check the HCL. Verify full system functionality. D. C. Secure ID Token "Pass Any Exam. B. clean each component with an approved cleaning solution. Fingerprint reader E. Any Time. Task Manager D. C.com 73 Ac tua lTe sts . Voice recognition D. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Computer Management B. actions and outcomes. Which of the following interfaces should the technician use to manage current application processes on the users computer? A.

Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.actualtests.D. Right-click My Computer thenselect Manage C. UFS C. FAT D. NTFS B. Start > Control Panel > System B.com Ac tua lTe sts . Right-click on theprinters icon and select Properties D.www. FilterKeys B. which of the following file system should be used in formatting the drive? A. ToggleKeys C. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. Encryption Keys D. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. Any Time." .CompTIA 220-701: Practice Exam Answer: C.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.co m 74 .

" . B. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . D. Laser printer B. format C. Mouse and keyboard need to be cleaned. Hard disk failure or operating system needs to be reloaded.com 75 Ac A.actualtests. LCD monitor D. Any Time. Bluetooth headset "Pass Any Exam. diskpart D. the AC adapter of the laptop and the computer.co m . convert B. Laptop computer C. Which of the following is MOST likely the problem? A. C. Nothing else should be plugged into the UPS under a user's desk.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. The hard drive is in standby mode.www. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. Power cord is loose. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor.

www.co m ." . Data Execution Prevention Answer: B. 3200 D. Reload the driver for the monitor. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). 2100 B. Degauss the monitor. AM/FM radio D. Windows Defender C.com 76 Ac A. The PC is currently holding two sticks of 512MB PC2700. 2700 C. Which of the following actions BEST resolves this issue? A. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . Large screen television C. Replace the display adaptor. D. CHKDSK D. Assuming the necessary slots are available. Any Time. B.actualtests. Power cycle the computer. C. Windows Event Viewer B. 5300 tua lTe A technician is installing a RAM upgrade into a PC. A. and the technician would like to install an additional two sticks of 512MB PC3200. FilterKeys E.CompTIA 220-701: Practice Exam B.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. "Pass Any Exam.

A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. An alert at logon when an unknown user has tried to logon B. MAC filtering B. C. Run FDISK on the hard drive. sts . B. An alert when the computer case has been opened C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A.www. Erase the hard drive using a disk wiping program.actualtests. Pass all computer components near a large magnet. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. D.com 77 Ac tua lTe A." . A set of firewalls and anti-virus programs protecting the computer D. WEP encryption C. Any Time. WPA encryption D. Reformat the hard drive to a clean state using the format command.co A computer is being sold over the Internet.

One particular caller demands to know exactly how long the system will be down. the server will be back up. Any Time. a notice appears on the screen which says the site is being blocked by a filter. B. Is your work solely depending on the server? Try to not be upset because before you know it. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. I am not the server technician so please do not take a bad tone with me. Connect to it via an aD.com 78 Ac tua lTe The file server had an expected outage this morning.co m ." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. C. We believe the problem is the network interface card.actualtests.hoc wireless connection D. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam." . We will have it back up within the hour. Video capture card D. D. We have identified the problem and we will have it back up as soon as possible.www. A technician believes the on-board NIC is bad. Connect to it through a computer share B. Connect to it through a TCP/IP port C. There is no way to tell how long this will take.CompTIA 220-701: Practice Exam A. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. TV tuner card B. Graphics card C. Hardware and software are not exact sciences. Which of the following would be the appropriate response? sts . Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

79

CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 252

tua

lTe

sts

.co

m

80

CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

QUESTION NO: 255

.co

m

81

CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

Ac

A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

tua

lTe

Which of the following will navigate to the Computer Management MMC Plug-in? (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

Ac

tua

lTe

sts

.co

m

RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A.com Ac tua lTe sts .co m 85 .actualtests. Answer: A. USB 1. Verify full system functionality and implement preventative measures. RAID 0 B. D. C. E. B.1 "Pass Any Exam.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A." . RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 1 C. RS-232 B.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. Change theusers permissions so that they cannot create any potential problems in the future. Document the system findings. RAID 1 C. Any Time. RAID 5 D. actions.www. RAID 0 B. A. and outcomes. RAID 5 D. which of the following should be done? (Select TWO). Inform the user every step that was performed throughout the entire troubleshooting process. Inform the user that the computer may not function as it did before the problem occurred.

Serial Answer: D." . PS/2 C.co m 86 .actualtests.www. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). NAT B. MAC filtering C. Modem F. 802. A. IEEE 1394 B. MAC "Pass Any Exam. Channel 11 D. NIC E.11n B. WEP C. Any Time.com Ac A. SSID D.CompTIA 220-701: Practice Exam C. Parallel D. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts .E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. SCSI D.

Answer: A QUESTION NO: 277 "Pass Any Exam.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Go into Device Manager and enable the projector.actualtests. C. Use appropriate function toggle key to switch display mode. Reboot the computer. Which of the following could the technician do to send the display to the projector? A. B." . the system will auto-select the projector on restart. System B. but no display shows on the screen. m 87 . Press F1 to shift display to the projector.C lTe A. The projector is turned on. Security Center E. SSID C. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A.www. WPA key B. D.com Ac QUESTION NO: 276 tua Answer: B. MAC filtering D. User Accounts C. Administrative Tools D. Any Time. Accessibility Options sts .

44MB Floppy Disk Answer: B. B.co m 88 . which of the following should be the NEXT action according to the troubleshooting theory? A. Provides security for a network through the use of ACLs.www." . 1.actualtests. Solid State Drive F. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Resolves queries for resolution of host names to IP addresses. IDE Hard Drive E. B. "Pass Any Exam.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Recreate the problem and reapply the solution to ensure it worked properly. Secures network Internet traffic through shared key encryption. C. Compact Disc D. Return the system to the user.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. lTe sts . D. D. Verify that all other parts of the system are working properly. Backup Tape C. Answer: C QUESTION NO: 278 After the problem is resolved. Answer: C QUESTION NO: 279 A.D. Digital Video Disc B. Dynamically assigns IP addresses for easy client configuration.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). C. Any Time.

The user selected an alternate hardware profile. user to move so the technician can check the computer for problems. Installation from Microsoft. Which of the following is the MOST likely cause of the problem? A. Open a command window and run net /?from the command line. C. D. select Properties.CompTIA 220-701: Practice Exam A. Right click on My Computer.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE).www. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A." . B. D. Any Time. users coworker to confirm what the user said and verify there is a problem. Factory recovery partition B. select Status.com 89 Ac tua lTe sts . C. Run the System Configuration Utility from the run line and click on the Services tab. Answer: D. right click the Local Area Connection. B. select the Hardware tab. Windows CD installation E. Network installation F.actualtests. A.co m . Purchase a fully configured hard drive Answer: A. XCOPY all files from another computer C. "Pass Any Exam.D. The local user profile is corrupt. and then click on Device Manager. The user accidentally deleted the files. Open a command window and runipconfig from the command line.com D. B. Open Network Connections from the control panel. The user saved the files to a different location. and then select the Support tab. E.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty.

Decreased ESD C. ThinNet C. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A." . 328 feet (100 meters) C. user to state the issue and stop the user when the technician has an idea of how to fix the problem.actualtests. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. Any Time. user to explain the problem and listen without interrupting the user. UTP B.co m 90 . 100 feet (30 meters) B. Fiber D. 492 feet (150 meters) D. D. Increased RFI B. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A.www. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. Decreased EMI D.com Ac tua lTe sts .CompTIA 220-701: Practice Exam C.

Serial C. Serial port D. Parallel port "Pass Any Exam. net use \\ComputerName\ShareName /persistent:NO :F B. Standard TCP/IP port B.actualtests. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . IDE D. net use \\ComputerName\ShareName /persistent:YES :F D.co m 91 . net use F: \\ComputerName\ShareName /persistent:NO C. ASR C.com Ac A.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A.www. USB port C. Any Time. MSCONFIG B. Task Manager D. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. SCSI B." .

txt B. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. PCMCIA D.www. you need to edit the boot. Boot. ISA B.actualtests.co m 92 .com Ac A. System Properties>Advanced>Environment Variables D.inf C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. Bootsect. Any Time.ini Answer: D Explanation: To configure dual-boot computers. PCIe C. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. The boot.dos D.ini file is an editable text file with one or more lines that reference partitions to boot to.ini that is loaded by the ntldr file that loads the bootstrap process in a system. AGP Answer: B "Pass Any Exam. Sysprep." . Where would they find this setting? sts . System Properties>Advanced>Performance Settings>Advanced B. System Properties>General C. Ntbtlog.

Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. ISP D.com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. B. The UPS is disconnected from the wall. A new security update is available for download.co m 93 . Securing wireless access points D.www. D. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam.actualtests. C. Default gateway C. Any Time. Storing passwords B. The default printer is out of paper or offline. The speaker wires were disconnected while cleaning." . Blocking harmful network traffic C. Which of the following is MOST likely the cause? A. Hostname B.

D.CompTIA 220-701: Practice Exam A. The process of removal is so complex that only those certified for repair should attempt to resolve. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem.actualtests. Start > Help and Support C. Which of the following is MOST appropriate? A. An infallible method which binds a signature to a message D." . CAT5e C. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Due to condensation within the lower tray assembly. Email applicationadD.co m . Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. the customer asks for an explanation the cause of the problem. Any Time.com 94 Ac A. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. C.in which adds the signature block to all email messages C.www. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . The paper jam was caused by moisture in the paper tray. Start > Programs > Accessories > System Tools > Help and Support D. Right-click My Computer > Help and Support B. B. the functionality of the rollers was impaired and therefore ceased to transfer properly. CAT6 B. Cryptographic mechanism that identifies the sender as well as the message integrity B. RG-58ThinNet D.

8GB D.www." . Any Time. B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . Generators extend the requirement to periodically change passwords. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). 2GB B. Allows analog video output to a variety of devices C. "Pass Any Exam.com Ac tua lTe A. Generators eliminate ausers tendency to create passwords that can be a security liability. Generators create new passwords every time a user signs in to prevent social engineering. D. C. Generators eliminate the requirement to establish log-in attempt limitations. 4GB C. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. Allows a LCD projectors output to display on a laptops screen B. 128GB sts . Allows digital video to a variety of devices D.actualtests.

Standoffs C. CPU E. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Screws D. Cable C.actualtests.CompTIA 220-701: Practice Exam A. Dial-up B." .www. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. You should install only the standoffs that align with the holes in the motherboard. Motherboard B. DSL D. Fan C. sts . Riser cards B.co m . Any Time. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Heatsink D. Capacitors Answer: C.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case.

Any Time. Malicious software attached to another piece of software D. 172.25 C. Malicious software that monitors Internet surfing habits B.15 B. 192." . Malicious software that changes theusers home page C. Malicious software attached to another piece of software D.0.0. Malicious software that is self-replicating and self-propagating B. Temporary Internet Files B. Malicious software that is self-replicating and self-propagating C. 10.co m 97 . Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.com Ac tua A.0. Downloaded Program Files D.15 D.actualtests.www. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 .0. 169.1. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.CompTIA 220-701: Practice Exam A.254.16. Browser Plug-Ins C.168.

Ability to detect and correct single bit errors in memory D. you would choose the Last Known Good Configuration advanced startup option.actualtests.com Ac tua lTe sts . Last Known Good Configuration D.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A.co m 98 . Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally.www. "Pass Any Exam. Ability to detect hardware incompatibilities and resolve them C." . Safe Mode with Command Prompt C. USB hub C. Any Time. Debugging Mode B. Graphics adaptor D. Ability to bypass the IRQ channels to work directly with the CPU B. Which of the following would be the BEST startup selection? A. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. KVM B. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation.

11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Create a checklist of the most likely issues. Before the technician performs any diagnostics which of the following actions should the technician take? A.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. Which of the following should the technician do NEXT? tua lTe sts . D.11a wireless card D.actualtests. Check the security log for error codes. Apply the latest service pack.www. Any Time. C. B. Update all software to determine if this corrects the problem.11g wireless card B. What is a bluescreen message? How should the technician respond? "Pass Any Exam. 802." .11n wireless card C. Boot into Safe Mode. Run a power supply test. 802. B. The customer asks the technician.co m 99 . Run a backup routine. Answer: B QUESTION NO: 316 A. Restore the backup to a new hard drive.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. 802. Which of the following standards should the technician upgrade to? A. D. C. 802. Answer: A QUESTION NO: 317 A customer receives a bluescreen message.

System clock feature D. Which of the following is MOST likely causing the sound? A. Which of the following will allow this functionality? A. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. and a regular mouse without having to connect all of the devices each time. In the office they want to use a 24 LCD monitor.www.co m . Docking station B. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Network Hub "Pass Any Exam. C. B. Pad locks C. Tell the customer that abluescreen is another name for stop error. Explain that it is a message that assists in identifying problems based on the error code.CompTIA 220-701: Practice Exam A. Failed fan C. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer.com 100 Ac tua lTe sts . Daisy chain C.actualtests. full size keyboard. Under powered fan B. Any Time. RSA keys D." . D. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. Logical Token B.

lTe sts .co m 101 . SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. Any Time.CompTIA 220-701: Practice Exam D. and bays for storage devices. NetBEUI Answer: B. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. IPX/SPX D. SATA hard drive with a rubber gasket C. Solid state hard drive D. Once a portable computer is inserted in a docking station it behaves like a desktop computer.actualtests. A private network between two computers using wireless cards without using a wireless access point between them.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. DNS E." . DHCP C. "Pass Any Exam.www. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. It provides slots for expansion cards. AppleTalk B. connectors for peripheral devices. Which of the following can be installed to accommodate the customers request? A. B. PATA hard drive B.

QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. which of the following must be performed for the installation to be successful? A. Laser Printer B. Computer Answer: B.CompTIA 220-701: Practice Exam C. C. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Any Time. Monitor C. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. B." . D. PCIe C. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). AGP "Pass Any Exam. D. Press F6 when prompted to load the additional drivers.www. Use the Windows XP Professional for SATA card support feature when installing Windows. Create a utilities partition on the hard disk prior to OS install.F Explanation: He should plug in the monitor. A.com Ac tua lTe sts . Nothing else should be plugged into the UPS under a user's desk.co m 102 . the AC adapter of the laptop and the computer.actualtests. Laptop AC Adapter D. Vacuum Cleaner F.C. Portable Heater E. ISA B. A secured line of communication between two points through a public network. Disable the system BIOS so the SATA card can take boot precedence.

Bluetooth 2. It says that they need to login and change their old username. Any Time. Midway through Windows loading.0 C.sys file that is located on the root directory. password along with all of their account information. Phishing B. 802. 802. B. Botnet attack C. Which of the following is this an example of? sts . Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Trojan tua lTe A client receives an email stating that their online auction has been compromised.com 103 Ac A. power cycle the system.11b B." . C.www. Press F8 after POST but before Windows begins to load. Spyware D.co m .actualtests.CompTIA 220-701: Practice Exam D. Infrared D. Enter System Configuration Utility and select Startup Menu.11a Answer: B "Pass Any Exam. D. Edit the config. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A.

From the start command window D.actualtests. but has to be terminated at the last device? A. "Pass Any Exam. RJ-11 B. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP.com Ac In a Windows machine. Any Time. USB B. RJ-45 D. Serial D.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together." . From the system configuration utility B. SCSI C. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A.co Which of the following connectors would plug into a 56K dial-up modem? m 104 .www. BNC C. which of the following can the technician use to stop a program from loading at startup? (Select TWO). which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. ST . From the MMC snap-in C.

Inform the user that a technician will be out to resolve their problem shortly. B. Net stop Answer: B. Any Time. Select Start.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer.co m . type print lpt1 in the box. Which of the following is the BEST response? A. B. D. Can I redirect your computer to a network printer until a technician can repair the problem? B. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. MSCONFIG E. remove the cover. C. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. C. Event Viewer B. Unplug the power cable. Inform the user that the problem will be escalated to a supervisor for resolution. Which of the following is the BEST response from the technician? A. Unplug the power cable.com 105 Ac tua lTe sts .actualtests. when the black window opens. "Pass Any Exam. Inform the user that there is no record of the prior call." . Close existing ticket and open a new trouble ticket for the user. remove all the components inside the case and spray each one separately. type CMD in the run line.CompTIA 220-701: Practice Exam A. Performance Monitor D. hold the can upright and spray.www. D. Have you removed and replaced the printer drivers already? C. Leave the unit powered up so that any issues with cleaning can be immediately realized. Registry C. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A.

C. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. tua lTe Memory was added to a Windows laptop and upon booting up. sts QUESTION NO: 338 . D.D Answer: A. Thermal transfer compound B. Memory brand is different than the computer. Which of the following are the MOST likely issues? (Select TWO). "Pass Any Exam. B.com 106 Ac A. Anti-static mat E. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). B. Anti-static wrist strap D. Any Time. Unplug the power cable. Remove the internal main battery. remove the cover.www.co m . remove all components. Memory is defective. hold the can upside down and spray. Disconnect all external devices. Memory mismatch. the BIOS only reports the original memory amount.CompTIA 220-701: Practice Exam D. Wait until the main battery is exhausted and then remove. UPS Answer: C. Which of the following should the technician do NEXT? A.fault isolation outlet C. A." .actualtests. Anti-magnetic screwdrivers F. D. E. GrounD. Operating system does not recognize the additional memory. C. Memory size needs to be adjusted in Device Manager. Remove the CMOS battery.

When putting a PC into long-term storage B.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . When troubleshooting power issues D.actualtests. When traveling to other countries C. Front side bus B.com Ac tua lTe sts A. B. D. Verify the voltage powering the fan.www. Removable storage C. Replace then entire power supply. C. When installing more powerful components . Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Continue using the power supply until it fails. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO).CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. A. Which of the following is the BEST course of action? A. Cache D. Any Time. Replace the fan." . USB "Pass Any Exam.

Heat from theprinthead melts the ink onto the paper. Any Time.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. SCSI E.actualtests. Small wires strike and transfer ink from a ribbon. Heat from theprinthead boils a water-based ink. C. IEEE 1394 Answer: B. Serial D. Linear power supply C. Small wires impact and squeeze ink from a ribbon.www. Toner sticks to photoconductive areas on a drum.CompTIA 220-701: Practice Exam B. D. C. SATA C." . B.co m 108 . B. Nickel cadmium cell D. Switching-mode power supply B. D.com Ac tua lTe sts QUESTION NO: 345 . Answer: C Which of the following BEST describes how an impact printer works? A. Lithium ion cell Answer: A "Pass Any Exam. Heat from theprinthead boils a water-based ink. Toner sticks to photoconductive areas on a drum. Heat from theprinthead transfers an image onto the paper. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A.

24x B.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD.ROM can be read? A. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. Any Time. ACPI C. AGP C.co m ." . PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. It was introduced in 1996 and is an extension of the system BIOS. sts .com 109 Ac tua lTe Explanation: : To define power management in laptop computers. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A.www. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. 32x C. Although the technician has immediately responded to the dispatch. ODBC B.actualtests. you need to use ACPI standard. 48x D. IRQ D. SATA B. the technician finds the customer extremely angry that it has taken "Pass Any Exam. SODIMM D.

document the situation and inform management that thecustomers behavior was undesirable.CompTIA 220-701: Practice Exam over four hours for a response. actions taken and the outcome. Document the issue including findings. Report the incident to thecustomers manager. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time.com Ac tua A.actualtests. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. Recent provider upgrades have changed the wireless specification from 802.11a to 802. to ensure that the keyboard is still functioning. C. but now they are unable to see the network at all. Upon closure. They were able to connect without a problem the day before. Which of the following is the MOST likely cause for the problem? A. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. D." .www. B. Any Time. The wireless network is not properly configured. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. B. The wireless network card has been disabled by the hardware switch. B. D. document the situation and inform the manager that the customer was not happy with the response time. Which of the following should be the technicians NEXT troubleshooting step? . Make sure the customer is aware that the current service level agreement allows for an eight hour response.11n. C. lTe sts A technician has replaced a failed keyboard that was full of debris. Follow up with the customer at a later date. Empathize with the customer then focus on completing the task in an expedited manner.co m 110 . MAC filtering is preventing the computer from connecting to the network. Focus on completing the task in an expedited manner. Upon closure. C. Ask another technician to verify that the findings are correct. D. The technician then explained to the customer the importance of keeping a clean area around their computer. Answer: B "Pass Any Exam.

Any Time. C. D.actualtests. Ethernet hub D. B. It prevents voltage from shorting out the CPU. sts . Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. The print spooler service needs to be restarted on the client computer. The DHCP service needs to be restarted on the client computer. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. C. D. It keeps the new CPU from falling out of the socket. Since returning the customer is only able to print to the black and white printer. The customer was able to print and then left on vacation. Everyone else is able to print to the color printer without a problem. The printer address has changed and the customer needs to remap their printer. Thecustomers permissions have changed and needs to be an administrator to print color. the customer asks what the tube of paste that came with the CPU is used for. It prevents theft by covering the values written on the CPU. Switch C. It assists in keeping the CPU cool.com Ac tua lTe A. B.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer.www.co When installing a new CPU for a customer." . Which of the following is the MOST likely cause for the customers issue? A. Firewall B.

actualtests. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. sts .1. Limited amount of memory for the display adapter B.16 C. Not enough free space on the hard drive C.3 B. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. Copy C.co m 112 . The backup should clear the archive bit for each file. 176.9.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.1.1. Full D.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. Which of the following is the MOST likely cause of this? A.1." . 206. A copy backup backs up the selected files and does not mark the files as archived. 192.15.CompTIA 220-701: Practice Exam A. these files are then marked as archived. Any Time.1.7 D. 8. Incremental B. Which of the following backup type should be selected? A. Graphics card jumpers need to be reconfigured D. A full backup backs up all the files on the disk.www.168.

CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. two separate processing units. B.actualtests. the customer is not done describing all their symptoms.co m 113 . Answer: C QUESTION NO: 361 A.com Ac tua While a customer is describing a problem to a technician. the technician knows what the solution is. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . is clocked four times faster than a normal unit. twice the amount of cache. D. Answer: D QUESTION NO: 360 A dual core CPU has: A. B. D. Any Time. C. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. has four integrated processing units. C. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. D. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. requires memory to be installed four units at a time. double the number of pins. However. has two error correcting and checking units. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam." . B. has twice the cache of a dual core processor.www. C.

B. provide remote assistance to users.CompTIA 220-701: Practice Exam A. The print fuser will be hot. Which of the following safety precautions must the technician be aware of before repairing the printer? A. D.com Ac tua lTe sts . A wrist strap B. The ink carriage might move. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A.www. B. "Pass Any Exam. C. Replace the touch screen. D. Calibrate the touch screen. secure communications with websites. B. The print spooler can catch any loose clothing." . The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. D. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. Reinstall the mouse drivers. encrypt the contents of a hard disk. Which of the following would BEST resolve this issue? A. Any Time. The laser will be hot. Nonmetallic tools C. C. C.actualtests. prevent unauthorized login attempts. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. A UPS D. Replace the mouse.co m 114 .

C. ipconfig B. Install the update without notice.co m Answer: C 115 . QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Which of the following would be the BEST way to communicate the mandatory update to the users? A. Wait until the customer completes their statement andexplain how to resolve the new issue. B. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . B. telnet D. C. D. Answer: C "Pass Any Exam. Post notices around the building. Any Time. Disregard the statement and continue to resolve the new issue. D." . Email the users about the update. Which of the following is the BEST way to respond the customer? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand.com Ac tua A. Ask the user about where information on that update was released. ping C.actualtests. State that the update has no relationship to the new issue and continue implementing a solution. Stop the mandatory update.www.

Remove any incompatible hardware. Which of the following is the FIRST procedure that a technician should carryout to correct this error? .www.co m When attempting to boot-up. Disable plug and play in the BIOS. Clear any removable disks from all drives and start-up PC. a PC displays MISSING NTLDR. C. D.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. how can the registry backup before changes are made? A. Display Settings>Advanced Settings D. Step outside and answer the call.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Any Time. . Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Backup registry file C. B. C. Control Panel>Services C. Ignore the call and call back afterwards. Export registry file B. Which of the following is the BEST course of action? A. Ask the customer for permission before answering the call. Install Windows Updates. Save registry file "Pass Any Exam.actualtests. B. Control Panel>Configuring Desktop B. Answer the call and then resume work." . D.

Update the firmware in LAN adapter.CompTIA 220-701: Practice Exam D. Activate infrared ports in the BIOS.shell B. Start>Settings>Control Panel>System>Hardware C.actualtests. RJ-45 C. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. B. Install a wireless PCMCIA card. D. 15-pin D. C. Any Time. 9-pinD. shell E.co m Answer: B 117 ." .www. 6-pin Mini-DIN Answer: A "Pass Any Exam. Start>Settings>Control Panel>Speech D. Install a Bluetooth USB adapter. which of the following locations would provide access to adjust the input levels? .com Ac tua A. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A.11g network connectivity to a laptop. Which of the following would be the BEST method? A. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.

RIMM C. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. Which of the following is the MOST likely cause of the problem? A. SODIMM B.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. Autoexec. Print Spooler B. Workstation D.co m An end user reports that anytime they try to print locally.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Which of the following services is MOST likely causing the issue? . DDR RAM D.www. "Pass Any Exam. One of the memory modules has 168 pins. The user does not have the correct printer driver." .actualtests. nothing happens. Network . Logon phase B.bat C. Any Time. Task Scheduler C. Boot loader phase D. Which of the following is the memory type? A. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer.

Any Time. The operating system is corrupt. Hard drive is failing D. B. D. The CPU has dislodged from its socket. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation.com Ac A. Which of the following should the technician do? sts QUESTION NO: 381 . The printers USB port is not compatible.co m 119 . Install the support tools from the Windows XP CD. Which of the following is the MOST likely cause of the noise? A.actualtests. Error correcting memory making data adjustments C. The report is not formatted to use USB. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. The user does not have the correct network drivers. The monitor has failed. Power supply warming or cooling B. The hard disk drive has failed. D. Modify the path variable to include the location of winipcfg. Which of the following is the MOST likely problem? A.exe. The technician runs winipcfg from the command line but receive an error that this is not a recognized command.CompTIA 220-701: Practice Exam B. C." . Run theipconfig /registerdns command.www. C. There is no display on the monitor and the PC shuts off following the beep. Run theipconfig /all command. D. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. C. B. "Pass Any Exam.

Which of the following should the technician do? A. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? .ROM drive. Use a low level format. MAC filtering C. DNS D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Which of the following is a BEST practice to ensure that the companys data is protected? A. D. Upgrade the device drivers for both components.actualtests. C. Use thefdisk command. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Use the format command. Repartition the hard drive. D.co m . Install additional ribbon cables.www. but either device will function if the other is disconnected. Answer: B QUESTION NO: 386 "Pass Any Exam. Upgrade the power supply. B. enable one of the new devices in each profile. Create two hardware profiles. Sometimes either or both devices fail to function." .com 120 Ac tua lTe A. Any Time. C. B. ISDN B.

www. Installing same memory type but at a slower rate of speed A. The user has placed a non-bootable floppy diskette into the diskette drive.co m 121 . Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. While troubleshooting. C. Any Time.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Program Files B.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. B." . The hard drive jumpers are configured incorrectly. Documents and Settings D. The hard drive has failed. the technician verifies that the hard drive is being correctly recognized by the BIOS. Installing the newest memory available D. Dual independent bus architecture B. Windows C. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. DDR2 RAM "Pass Any Exam. D.actualtests. Installing the fastest memory available B. The BIOS must be set to auto-detect the hard drive. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Installing more memory of the same type and speed C.

MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. Fiber optic B.www. Fiber optic B.CompTIA 220-701: Practice Exam C. IEEE 1394 C. IEEE 1394 D. TwisteD. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. IEEE 1394 C. Any Time." .pair copper wire D.pair copper wire B.com Ac tua lTe A. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . Coaxial D. Fiber optic C.actualtests.co m Answer: C 122 . Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. Hyperthreading D. TwisteD.

Non-ECC C.com 123 Ac tua lTe sts .www. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. ISA slot D. Any Time.actualtests.co m .CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. LC C. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. Dual channel B. It provides slots for expansion cards. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Docking station B." . connectors for peripheral devices. Express bus C. RJ-45 B. and bays for storage devices. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. TCP/IP "Pass Any Exam. SC D. ECC D.

C. Any Time. 802.com Ac tua lTe sts QUESTION NO: 398 . Dual Inline Package (DIP) B. On top of a component D. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. 802. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.CompTIA 220-701: Practice Exam B. A user would need to manually type the SSID to connect.www. In the socket of a component C. L2 cache C. Answer: A "Pass Any Exam.actualtests.11n D.co m 124 . B. Data encryption would be more secure over wireless connections. D. Data encryption would be less secure over wireless connections. Hyperthreading D." . The access point would now transmit on only one channel. On the outside of a heat sink B. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.11a C.

0 B.0. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. 255. Windows Multilingual Interface Pack D.com 125 Ac tua lTe sts . Any Time. Upgrade formats the drive B. 255.0.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.0. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. Windows Multiple Language Keyboard Pack C." . Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. 255.0 D.0.www. Applications need to be reinstalled with an upgrade D. Upgrade retains user settings C.0.1 C. 255.0.255.co m .0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255. Windows Language Wizard B.actualtests.255. QUESTION NO: 403 A user reports that their USB device has stopped working.255.255.

Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. tua In Windows Vista Ultimate. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. Determine how long before the user is due for an upgraded system. Determine how long the user has had the problem. seeing windows.com 126 Ac A. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. Any Time. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . floating bars. Determine if changes have been made that could have caused the problem.www. B. RAM C. D." . C.mp3 at the end of mpeg layer 3 file names in Windows XP? A. B.co m . RAID D. three-dimensional viewer. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. D. BIOS B. a user has the ability to customize translucent windows called: lTe sts .actualtests. CPU "Pass Any Exam. Determine if any other users are affected by the problem. aero glass.CompTIA 220-701: Practice Exam A. C.

Establish a theory of probable cause. Daily C. C. Any Time. Support different resolutions D. The technician has validated the problem and suspects that the application needs to be reinstalled. Document all issues. Perform a backup before making any changes." .co m 127 . D. To support active desktop E.actualtests.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Higher response time B. Establish a plan of action to resolve the problem. Which of the following is the NEXT step that the technician should take? A.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. findings and solutions. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP.com Ac tua A. The user has asked that a full backup be run every day. Limited bandwidth Answer: B.www. Which of the following types of backup should the technician select? . Limited display size C. Answer: C "Pass Any Exam. Differential D. B. A. Incremental B.

actualtests. Run a backup of the system. regedit B. Run a full system backup. Develop a plan to get the drive replaced. msconfig D. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. Call their manager and report the status of the issue.ROM drive and has tested and found that the drive is defective. you need to use the DxDiag utility (DirectX Diagnostics). The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. ipconfig C. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. Any Time. Which of the following should the technician do NEXT? A.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. dxdiag Answer: D Explanation: To test the DirectX functionality. Which of the following should the technician do NEXT? A.com Ac tua lTe sts . Which of the following utilities should the technician run? A. Call their manager and report the status of the issue. C." . D. D. B. "Pass Any Exam. Question the user and make sure that they have not made any changes to their system recently. Document their findings and the actions taken.ROM drive and tested that everything is working properly. B. C.www. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game.co m 128 .

Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam.www. Which of the following is the BEST approach to tell the customer what is going on? A. The size equal to the physical memory B. 4095MB C. Use technical jargon. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues.5 times the physical memory D.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.exe B. 1. Use non-technical terms. Any Time. D.sys D. Use email so that everything is in writing." .actualtests. Smss. Hal. Ntbootdd. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem.co m . Ntldr C.com 129 Ac tua lTe sts .dll Answer: D Explanation: The HAL. Use the proper acronyms. C. B.

com 130 Ac tua A technician is working on a computer with periodic shutdown problems. and make the repairs as quick as possible to try to catch up on the schedule. D." . Power supply on the computer is going bad. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Power supply to the room is not great enough for both the copy machine and the computer. RS-232 "Pass Any Exam. B. B.co m . Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day.CompTIA 220-701: Practice Exam A. Any Time. B. It has been in service for four years and is located in a copier room. Get a language to language conversion dictionary to help understand what is being said. Electromagnetic interference due to the copy machine in the room. Inform the client the service must be rescheduled with a different technician. Go to the first scheduled appointment late. Improper ventilation from dust buildup inside the computer. D. Which of the following is the BEST course of action to take care of the appointments during that day? A. C. RS-422 B. Ask to get an interpreter to assist in the language barrier. C.9 port? A. explain the reasoning to the client. Skip the first appointment. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. Answer: C QUESTION NO: 418 A. Call the customers scheduled that day and reschedule all the appointments to different days. C. Restate the issues to the customer for validation. D. Which of the following is MOST likely causing the shutdown issues? lTe sts .www.actualtests.

25 D. More devices can be powered at one time. More horsepower will be provided. G. Disable SSID broadcast. Enable DHCP. 9 B.CompTIA 220-701: Practice Exam C. C.com Ac tua lTe sts . 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). Disable WEP. A. Enable Volume Shadow Copy. D. 15 C. B. E. Use WPA encryption. IEEE 1284 D. F. C. QUESTION NO: 421 How many pins does a VGA Connector have? A. B. Greater duration of power availability. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. Use a MAC filtering.co m Answer: B 131 .D." . Higher electricity measured in volts. Any Time.www. Answer: A.actualtests. Use a TPM Chip.G "Pass Any Exam. D.

5Mbps.0Mbps. 12Mbps. 2. 32-bit card C. 128-bit card D. Add a Bluetooth connection to all computers.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. 20Mbps. 480Mbps B. C. A worm requires user interaction. Any Time. 16Mbps. 16-bit card B. B. Which of the following is the BEST solution? A. Add a KVM switch to thetechnicians computer. 10Mbps. 2. Which of the following provides the BEST solution? . 1. Add an infrared connection to all computers." . 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. A worm self-replicates.0 data rates? A. Add a USB hub to each computer. A virus does not require user interaction.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor.www. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 256-bit card . 450Mbps C.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability.0Mbps.actualtests.5Mbps. 1. C. 360Mbps D. D. B. "Pass Any Exam.

Rush to finish the job. B. "Pass Any Exam. Try to hurry at the first appointment to make it to the second appointment in a timely manner.actualtests. Which of the following is the BEST resolution for the issue? sts . and go to the next service call. Which of the following would be the BEST way to handle the situation? A. Any Time.CompTIA 220-701: Practice Exam D." . C.co m . and reschedule. lTe A service call is taking longer than expected for a technician. apologize.www. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. call the second customer and explain you are running late. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. and reschedule. B. A virus self-replicates. B. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. C. this is going to make the technician late for the next service call appointment. D.com 133 Ac tua A. Stay on the current service call and arrive late on the next service call. apologize. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. Make the first appointment and then. after completion. Leave the current service call to make the next service call. Go to the second appointment because it is listed as priority and then reschedule the first. Call the second customer. Which of the following should the technician do FIRST upon arrival at the customer site? A. Call the next service call. C. D.

BNC D. Call another technician who has worked with this customer in the past and inquire about any prior issues. Windows Sidebar D. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language.co m 134 . Change the language and complete the service call. Tell the customer that the operating system is corrupted and must be reinstalled. Windows Media Center C. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day.CompTIA 220-701: Practice Exam D. Ask the customer if the technician can change the language. The current language on the workstation is the customers native language. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. D. B. Which of the following options should the technician do NEXT? A. Any Time.www. RJ-45 C. Which of the following applications can be used? A." . C. Windows Defender B. RJ-11 B.com Ac tua A. Explain that the issue can not be resolved because the technician does not understand the language. Windows Narrator "Pass Any Exam.actualtests.

Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.co m 135 .actualtests. Windows Vista Home Basic B. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Windows XPMedia Center D. WindowsVista Business D. Windows Vista Home Premium C. Pointing stick failure B. Hard drive failure C. WindowsVista Ultimate C. Memory failure D. Any Time.com Ac QUESTION NO: 435 tua lTe sts . Which of the following is the MOST likely cause? A.www. Windows XP Professional B. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam." .

www. C. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. Sidebar Interface C. D. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page.actualtests. Any Time. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. B. icons. a worm that attacks multiple computers and memorizes each computers keystrokes.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . a person who go through a corporations waste to see if they can use any of the information. The printer was working fine Friday. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. B. targeted email that is directed at a group of users so that it appears to be from a legitimate source. gadgets. User Account Control D. Answer: C QUESTION NO: 438 A. hives. Task Manager B. applets. C.co m 136 ." . D.

Question the user to determine what has caused the video card to fail.com 137 Ac A. The printer drivers need to be rolled back to a previous version. Key fob C. "Pass Any Exam. a computer must meet which of the following hardware requirements? sts ." . Smart cards D. Username B. the technician believes that the computers video card has failed. Spooler service needs to be restarted. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Verify that all other computer components are operating normally. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. C. Replace the video card to confirm diagnosis. Any Time. 800MHz processor B. After speaking with the user and examining the symptoms. Which of the following steps should the technician take NEXT? A. D. Wrong type of paper is being used for this printer.CompTIA 220-701: Practice Exam A.actualtests. B. B. Too many pages are being sent to the printer at one time. D. Establish an alternative diagnosis. 128MB graphics card C. C.www. LCD monitor D.co m . Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A.

B. Right-click the applications shortcut and choose Explore. Which of the following is MOST likely the issue? A. Select Run in 256 colors.EXE D. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Any Time." . Right-click the applications shortcut and choose Properties.www. D.actualtests. DOSKEY C. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. CONVERT.co m 138 . Case fan B. Enter the Compatibility tab and select Disable Visual Themes. The Compatibility tab within an application shortcuts Properties B. which of the following will BEST fix this issue? . Hard drive Answer: D "Pass Any Exam. C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. Without changing Windows Vistas system-wide color depth settings. Enter the Compatibility tab and select Run in 256 colors. Right-click the applications shortcut and choose Compatibility. RAM D. Right-click the applications shortcut and choose Properties. Select Disable Visual Themes. Processor C.com Ac Answer: A tua A.

www.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Which of the following Advanced Startup options would BEST resolve this issue? .co m A technician is unable to log into a users computer after installing new hardware. Last Known Good Configuration D.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. a computer is getting stop errors. Telnet D. Last Known Good Configuration C. Which of the following should be used to troubleshoot this error? A. The technician has uninstalled the program." . but the stop errors continue. Device Manager B. Any Time. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Active Directory Restore Mode C. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program.actualtests. Dxdiag C. Debugging Mode D. Disable Automatic Restart . Safe Mode B. Event Viewer Answer: D QUESTION NO: 447 A. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Debugging Mode B.

Cordless phones D. Incandescent lighting "Pass Any Exam. Restore Point B. Resistance and size C. Emergency Repair Disk (ERD) D.com Ac tua lTe sts . Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. The access point is next to a speaker B. Safe Mode D. Debugging Mode B. Back up of the data C. Electrostatic Discharge (ESD) C.www. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A.CompTIA 220-701: Practice Exam A. Which of the following would need to be created prior to the installs? A. Which of the following would MOST likely cause the connection drops? A.co m 140 . Wattage and size B. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2.actualtests. Voltages and size D.4GHz wireless access point that drops connections. Any Time." . Last Known Good Configuration C.

11b B. it will not delete. The largest cache that resides outside the chip level. Scandisk sts .com 141 Ac tua lTe A.actualtests. Chkdsk B. The fastest cache that resides at the chip level.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. When the technician tries to delete the job. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. C. Which of the following is the MOST likely reason? "Pass Any Exam. Any Time.11 standards operates at a maximum speed of 11Mbps? A.co A technician notices that a group of users are continuously searching their computers for the same files. 802. 802. B.11n C. Indexing D." .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802.www. 802. The largest cache that resides at the chip level. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. 802. Which of the following would BEST assist their searches? m . The fastest cache that resides outside the chip level. D. Defrag C.11g D.

Infrared D.com 142 Ac A. Run an alignment page. Which of the following is the MOST likely cause of the missing detail? lTe sts . tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Gigabit Ethernet B.CompTIA 220-701: Practice Exam A. B." . Bluetooth "Pass Any Exam.co m . C. This printer is not capable of printing such fine details select another type of printer. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Replace all of the print cartridges. The technician does not have the necessary permissions. B. D. C. The printer does not support the font on the document. Power cycle the printer. C. Wi-Fi C.actualtests. The job must be deleted using theprinters front panel. The printer is set in draft mode in the printer properties. D. The user submitted the job as a priority. Which of the following options would BEST help troubleshoot the problem? A.www. Some of the inkjets are clogged in the cartridge. D. B. Any Time. Send a test page to the printer. Once a job is submitted to the queue it cannot be removed.

key authentication .actualtests.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. 802. Which of the following is the FIRST step the technician should take? tua lTe sts A. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. WEP2 withshareD.11n B. WEP withshareD. Unplug the network printer and then replace with a new printer. replace the printer and then print everything that was saved. Notify all users before unplugging the printer.11a D. 802. Delete all print jobs before replacing the printer.com Ac A technician must replace a network printer.co Which of this following wireless security options is MOST secure? m 143 . WPA2 withshareD. C. B.key authentication B." . D. 802. Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. Save all print jobs. 802.11b C.key authentication D. WPA withshareD.key authentication C.www.

Enter hard drive information manually into theNtldr file. The hard drive is faulty and needs to be replaced. "Pass Any Exam.actualtests.ini file.ini C. fdisk C. convert B. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. B. Enter hard drive information manually into the Boot. The system does not have enough free hard drive space. C. The system cannot connect to the network. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect.bat. D.co m 144 . C. Any Time. B. Enter hard drive information manually into the BIOS. After installing the hard drive which of the following must the technician do NEXT? A. The automatically restart feature in System Failure option is on. Enter hard drive information manually into the Autoexec.com Ac tua A. Which of the following is MOST likely the cause of this problem? A. boot. msconfig D. D. chkdsk D. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts .CompTIA 220-701: Practice Exam A. sysedit B." .www.

C.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. Any Time. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. BIOS>Power Menu>S11>Hibernate D. In which of the following can the technician go to review the IRQ settings? A. Control Panel>Power Options>Hibernate tab B. Hard drive is faulty. Answer: B QUESTION NO: 470 "Pass Any Exam. B. BIOSis reporting a memory error. D.co m . Which of the following is the MOST likely problem? A. Device Manager>Computer Properties C.actualtests. CMOS battery is dead. My Computer>Hardware>Settings D. Start>Run>Regedit B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Device Manager>Power Options>Check-off the Hibernate box C. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. The technician suspects an IRQ conflict." .www. APM is off.

Power supply is the wrong voltage. C. Power supply is the wrong wattage. D. B. The toner cartridge is defective. C. Windows XP Professional C. The fuser unit is defective. Power supply wattage is too low. B. Answer: A A.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected.co m 146 . Which of the following is the MOST likely cause? A. Any Time. B. Power supply wattage is too high. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . The workstation will power up if only a single drive is connected.actualtests. Which of the following is the solution? A. C. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. The workstation does not power up properly. The feed roller is defective. Power supply is the wrong form factor. Window Vista Home Premium "Pass Any Exam. Powersupplys fan is defective.www." . D. D. The pick-up roller is defective. Power supply is the wrong form factor.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. Windows Vista Home Basic B. Powersupplys fan is defective.

UPS B." .CompTIA 220-701: Practice Exam D. SLI D.co QUESTION NO: 475 m 147 . Lower cost B. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. DLT D. Better cooling D. DDR C. SLI B. Any Time. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. ECC C.com Ac tua lTe A. Error detection C. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.actualtests. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? .www.

Parallel B. WEP keys B. This method allows access to only computers that have specific MAC addresses.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. SSID broadcasts C. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A.0 D.co m . The use of an SSID cannot limit access even though it is used by all the routers. FTP D. SNMP C. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering.com 148 Ac A." . but requires the last device to use a terminator? A. IEEE 1394 C. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . MAC filtering D. There is no IP filtering or DNS filtering.actualtests. QUESTION NO: 480 "Pass Any Exam. VPN B. USB 2.www. Any Time.

WEP key B.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. Hazardous chemicals or compounds C.co m 149 . RFI B.com Ac A. EMI D. SSID broadcast ID D. which of the following settings should be changed to prevent interference between the two devices? A. CRT C.www. Adware B. AD. Slipping hazards or dangerous footing concerns B." . Network diagram to prevent damaging any cables "Pass Any Exam. Any Time. Channel number C.actualtests.hoc C. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . High temperature warnings and cautions D. Worms D. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A.

co m . Static or ESD damage D. Touch pad B. D. IEEE 1394 port D. RF or wireless interference B.www. C. Add additional memory to the printer. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A.actualtests. Which of the following is a primary safety factor when using a soldering iron? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Voltage or shocks C. Change the toner cartridges. Check to the correct type of paper is being used. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Flash drive C.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts ." . Which of the following is MOST likely having an issue? A. Any Time. Replace communications cable. B.

Any Time. which of the following features should they research? A. They can span distances of several kilometers. If they want to add more gadgets. because it has much lower crosstalk and interference in comparison to copper cables. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. . Fax machine C. Which of the following devices is MOST likely connected to the other end of the cable? A. LCD monitor B. CRT monitor C." . NIC D. calendar.actualtests. Switch B.www. UTP C.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer.CompTIA 220-701: Practice Exam A. and several other items on their display. Scanner D. BitLocker "Pass Any Exam. STP B. RJ-11 D. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock.co m 151 .

Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. and outcomes. Defender C.com Ac tua A. The system does not have enough RAM installed. actions. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. The sound card is not connected properly. D.www.actualtests. Answer: A "Pass Any Exam. The drives device driver needs to be updated. Which of the following is MOST likely the issue? A. Any Time. C. Case fan B.CompTIA 220-701: Practice Exam B.co m 152 . Power supply D. Sidebar D. B. Heat sink C." . B. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. C. Ask the customer what the issue is. Establish a plan of action to resolve the problem. Document findings. Which of the following troubleshooting steps is NEXT? A. D. Establish a theory of probable cause. Decoder software needs to be loaded.

co A technician arrives at a customers location in response to a call. The system is in hibernation mode. Verify full system functionality. C.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Verify full functionality and implement preventative measures. Any Time. B. D. The BIOS need to be updated. B.actualtests. Test the theory to determine cause. The keyboard is faulty. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . Ask the customer questions to identify the problem.com Ac tua lTe A.www. and outcomes. actions. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. sts . Which of the following troubleshooting steps is NEXT? A. and outcomes. B. D. C. The power supply has a loose connection. D. Answer: D QUESTION NO: 497 "Pass Any Exam." . C. Which of the following is causing this to happen? A. Establish a theory of probable cause. Document findings. Establish a plan of action to resolve the problem and implement a solution. actions. mouse movement and the power light is blinking. Document findings.

Configure NetBEUI settings.heatsinks provide active cooling. Fans provide active cooling.actualtests. Which of the following is MOST likely the cause for this problem? A." . tua A user purchased a TCP/IP laser printer.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. Windows key + L C.heatsinks provide passive cooling. C. Ctrl + alt + delete then lock computer B. A. D. Ctrl + alt + L "Pass Any Exam. Download the latest drivers from the manufacturer. Configure the IP settings. D. B. Fans are applied with thermal compound.co m 154 . which of the following shortcuts can lock the computer without logging off the user? (Select TWO). D. Fans provide passive cooling. Fans must be directly applied to the cooled component. Answer: A Answer: D QUESTION NO: 500 On a Windows computer.com Ac A. Any Time.heatsinks do not. C. B. C. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. The technician needs domain administrator rights.heatsinks are not. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts .www. The technician needs local administrative rights. The operating system is corrupt. B. The technician needs to map the drive. Print out a test page.

D.www. Windows key + alt + delete E. A hard drive with more than 4MB of free space B. "Pass Any Exam.B QUESTION NO: 501 When installing the Windows XP operating system using RIS.co m 155 . C. Any Time. Which of the following is the MOST likely cause? A. A video card with at least 16MB of VRAM D.com Ac tua lTe sts .actualtests. Windows key + Alt + M Answer: A. The video cable connecting the monitor is loose." . A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. QUESTION NO: 503 A user reports that during a business trip to Europe. A CD. The monitor and laptop video cards are incompatible. B. The AC adapter was inserted in the incorrect port. Answer: C Explanation: If the display of the laptop is not working. Which of the following is the MOST likely explanation? A. then you can try to toggle the video output function key and plug in an external monitor to the laptop.CompTIA 220-701: Practice Exam D. The laptop BIOS was not updated to support external video. the AC adapter for their older laptop quit working. which of the following must be available in the computer? A.ROM drive C. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. The function key was not pressed to toggle the video output.

www. instead of seeing their desktop they only see their background graphic. D. The adapter was rated for 220-240 Volts. D. EFS C. The adapter was rated at 50-60 Hertz. Which of the following will correct this problem? A. The mouse pointer software is corrupt." . Toggle the function key for the video display. Uncheck Extend my Windows Desktop in the Display Properties. PGP D. IPSec B. The laptop is near a source of EMF interference. C.actualtests. D.CompTIA 220-701: Practice Exam B. B. Adjust the refresh rate of the display to 72 Hertz. Any Time. C. C.co Answer: C m 156 . CHAP II Answer: B "Pass Any Exam.com Ac tua A. their pointer will randomly move about the screen or highlight words. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. The sensitivity of the touch pad is too high. lTe A user reports that when they are typing. A Remote Desktop session has been established on laptop. The adapter was rated for 110-120 Volts. B. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . Change the display resolution to a lower setting.

." .co m Which of the following will improve the functionality of the OS immediately following a new installation? . Run the defrag command on the system. B. Run a full anti-virus scan. B. Remove the control circuit board from the drive. Format the drive. "Pass Any Exam. C. Store the drive next to a magnet for one hour.actualtests. Encrypt all local data files. D. Perform a disk defragmentation. Setup user profiles. which of the following MOST reliably prevents all data from being stolen? A. Any Time. D. Physically destroy the disk platters. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. After completing the initial configuration. Which of the following steps would shorten the startup time? A. D. Install network monitoring software and perform a trace. B. they notice the system takes a long time to display the desktop. Configure biometric authentication. Install anti-virus software.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A.www. C. C.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Install system patches.

C. lTe sts . Boot the computer in Safe Mode. Which of the following is MOST likely causing this? A. Which of the following should the technician do FIRST after the problem is resolved? A.actualtests. Which of the following steps should the technician take prior to installing the application? (Select TWO). Launch the File and Transfer Wizard. "Pass Any Exam. The customer can power up the laptop when using the power cord without the docking station.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. D. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. E. The laptop power cord is being used instead of the docking station power cord. The laptop battery is defective and needs to be replaced. Remove unneeded startup applications. Call the department management to document the issue. B. Read the application release notes. B. Decrease the size of the paging file. Answer: C QUESTION NO: 512 A.co m . Any Time.www.CompTIA 220-701: Practice Exam B. they called the OEM and identify the problem. They have had problems installing this application in the past. Answer: A." . After initial troubleshooting. The laptop has an electrical short in the power supply. D.B QUESTION NO: 513 A technician is troubleshooting a computer error. D. C. The customer is using the laptop power button instead of the docking station power button. Create a restore point. Defragment the hard drive. C. Run thechkdsk /f command on the system.

Class C D." .co m 159 .168.0. Assigns IP address to the workstation B. Any Time. C. Class B C. D. Monitors sessions between two hosts C. Describe the issue at the next staff meeting.actualtests. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam.CompTIA 220-701: Practice Exam B. Answer: B QUESTION NO: 514 The IP address: 192.www. Post the solution on an online tech forum. It runs faster than the processor speed. B. Provides a logical connection between a workstation and the network infrastructure D. C. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. Class A B.com Ac tua lTe sts . Document the issue and the applied solution. It runs slower than the processor speed. D. It runs at processor speed.10 is an example of which of the following address classes? A. It runs at half the processor speed.

C. B. TCP D. Which of the following should they do NEXT? "Pass Any Exam. C.actualtests. A. Any Time. NetBIOS C. From Windows Explorer. A hub broadcasts all traffic to all ports. The customer has required all personal information be migrated to the new computer including favorites. Use the USMT to export the data from the old system. IP Answer: C. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B .E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. copy the users profile from the old system to the new system. and import it to the new system. B. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. Hubs are limited to a bandwidth of 4Mbps. A hub directs traffic between locally attached computers. D. D. cached website credentials and desktop preferences. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. DLC E. SPX B." . A. Hubs only support TCP/IP protocols.co m 160 .com Ac tua A technician needs to provide a customer with a new computer running Windows Vista.www.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). Useregedit to export the user data to the new system.

The laptop is not receiving enough power from the battery so a second battery should be installed. C. B. If they connect the AC adapter. Answer: A QUESTION NO: 522 A. The laptops NIC needs updated drivers. Disassemble the monitor to prepare disposal of parts independently. Update the drivers for the touchpad. B.co m .CompTIA 220-701: Practice Exam A. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. The laptop is not receiving enough power from the battery so the battery should be replaced. D." . they can connect to the network.www. Which of the following should the technician do? "Pass Any Exam. D. Which of the following is the MOST likely cause? lTe sts . Dispose of the monitor in the trash. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. D. Which of the following is the BEST option to solve this issue? A.actualtests. Format the hard drive and reinstall the OS. Discharge the CRT prior to disposal. Any Time. Lower the pointer speed in the Mouse Control Panel applet. C.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. The power management settings on their laptop are set to disable the internal NIC. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. B. the technician notices files that pertain to other employees. Dispose of the monitor according to applicable environmental regulations. C. Update the drivers for the video card. While preparing the files for the disc burning.

B. Report the issue to theusers manager and return the next day to work on the issue. B.co m 162 . Carry it by using both the power and video cords for stability. Organize theusers papers into file folders. however. C. B. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. D. Reset the password for them and inform them of their username. Which of the following actions should be taken? A. Carry it with the screen closest to your body. The technician needs to work on the issue but is distracted by the users mess. B. C. Which of the following should the technician do? A. Tell the user that they will return later in the day once they have cleaned their desk. D.www. Call the person that wants the disc burned andask them if they can look at the files. "Pass Any Exam.com Ac tua lTe sts . Any Time. Carry it with the protrusion on the back facing your body. Delete the files off the portable drive once they are finished burning the disc.actualtests. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Carry it by holding it upside down by the base. D. The user is quite messy and has a lot of paper strewn about. Follow thecompanys established guidelines to reset passwords. C. D. Ask the user if they mind if the technician removes the computer from the desk to fix the issue." . Schedule a later time to call them back once they remember their username. C.CompTIA 220-701: Practice Exam A. Provide copies of the files to the people named on them. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. Create a new account for the user. Keep the files on the portable drive and then look at them later for confidential material. they cannot identify their username. providing standard permissions.

" . put on hold. B. interpret. D. and forward. understand. Which of the following should be the FIRST course of action? A. give first impression.actualtests. Attempt to replicate and verify the issue. Ask the caller to call back when they are in a better mood. D.com Ac QUESTION NO: 529 tua Answer: B lTe sts . evaluate and respond.co m 163 . it sounds like an airplane taking off. ask for help and respond. Receive. Respond by asking the caller to slow down and repeat the concern twice. B. A customer reports that when the computer starts up. Receive. Listen to callers concern without interrupting and being judgmental. Which of the following would be the MOST effective way to respond to this call? A. Open the case and determine the cause of the noise. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Any Time. Answer: C "Pass Any Exam. Receive. C. C. D. put on hold and forward. B. Verify that the user has not made any OS changes. Check the BIOS for temperature changes.www. C. Respond by informing caller to slow down and change their attitude. Receive.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A.

Forward the customer to another technician in order to listen to the co-worker.co m . Any Time. Which of the following is the BEST course of action? A. 24 volts D. 32 volts Answer: B A technician is on the phone with a customer." . At the same time.www. Update the OS with the most recent patches. "Pass Any Exam.com 164 Ac tua QUESTION NO: 532 lTe sts . a co-worker asks the technician for assistance. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Which of the following is the BEST course of action? A. B. Put the customer on hold just for a few minutes. B. Ask the customer's permission to put them on hold.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. Email the manufacturer with the details of the issue.actualtests. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. C. D. 6 volts B. Write down error code and ask for assistance. The technician receives another incoming call from the technician's friend. D. Research online forums for assistance. C. Forward the customer to another technician. Avoid the incoming call and call back later. Which of the following is the BEST course of action? A. 12 volts C.

Replace the workstations NIC.www. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. disabling the firewall did not help the issue. Answer: D "Pass Any Exam.com Ac tua lTe sts . C. Any Time. D. Which of the following troubleshooting steps should the technician take NEXT? A. Document that disabling the firewall did not solve the issue and call another technician for assistance. Put the customer on hold just for a few minutes and assist the co-worker. however. C." . QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Use Windows Recovery Console to perform a repair installation of Windows. B. D.actualtests. Which of the following troubleshooting steps should the technician perform FIRST? A. B.co m 165 . This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.CompTIA 220-701: Practice Exam B. Replace RAM modules and verify that all other system components are operating properly. C. Reinstall the firewall software. the technician believes that firewall settings may be the cause. Contact the user to determine if any recent changes have been made to the computer. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. D. Replace the motherboard and perform a system restore. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Formulate another theory as to what might be causing the problem. After speaking with the user. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold.

C. a technician discovers content which they believe may be illegal. D. The technician speaks with the user. Plug the computer into a different power outlet. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Use a surge protector. Insist that the user immediately delete the content. Ignore the content and complete the repair.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. B." . Perform a virus scan and evaluate the results. Report theusers story to management and wait for further instructions. sts . D. C. Delete all the illegal content from the user's computer. Report the situation to the appropriate authorities.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Answer: D Answer: A While troubleshooting a problem on a users computer. C. Answer: B QUESTION NO: 539 "Pass Any Exam. Which of the following describes the BEST course of action? A.com Ac QUESTION NO: 538 tua lTe A.www.actualtests. B. Use a signal attenuator. D. Install anti-spyware and run an initial scan. B. Which of the following should the technician do NEXT? A. Any Time. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Establish a theory as to what caused the changes to the computer. Use an uninterruptible power supply (UPS).

Which of the following is the BEST course of action? A. DDR3 B. Confiscate the co-workers personal storage media. It is never appropriate to copy acustomers data." . When is it appropriate to make copies of a customers confidential data? A. D.com Ac tua Which of the following RAM types requires that all available memory slots be filled. Report the situation to appropriate authorities. B. For backup purposes and if the technician deems it necessary. A corrupt software driver B. random characters? A. Any Time. Answer: C QUESTION NO: 541 A. For backup purposes and with thecustomers permission. Notify the customer about their stolen data. C. resulting in the need for continuity chips in otherwise unused slots? lTe sts . B.co m 167 . from computers which are in for repair. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. DRAM D.actualtests. A low toner cartridge "Pass Any Exam. Excessive humidity C. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. C.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. RDRAM C. D. It is not appropriate unless the content is public knowledge. Ignore the situation so as to avoid workplace conflict.www.

" . Any Time. HTTP Answer: A "Pass Any Exam. C. TV tuner card C. which of the following hardware components needs to be installed? sts . Windows XP Home Edition. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. Docking station D. Windows XP Professional.com Ac tua A.www. D.co m 168 . KVM switch B. B.CompTIA 220-701: Practice Exam D. WAP D. WEP B. Windows 2000. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application.actualtests. WindowsVista Ultimate. HTTPS C. Video capture card lTe If using Windows Media Center. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A.

CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. WAP C. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB.com 169 Ac tua lTe sts ." .www. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. 32GB C. Any Time. Although Windows XP lets you format only up to 32GB but can read larger volumes. L2 cache B. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. WPA D. 16GB B. SFTP B.actualtests. Processor D. CMOS battery C.co m . 1024GB D. Which of the following components should the technician replace? A. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A.

D. C. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). Passive C.co m 170 . Hidden devices D. Active Answer: D QUESTION NO: 552 By default. Check the wireless card for antenna connections.www. RAM capacity C. Check the software for a complete install. Liquid D." . which of the following ports is used for Remote Desktop (RDP)? A. Devices by type B. Any Time. 80 B.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. 3389 Answer: D "Pass Any Exam.C. Explanation of error codes Answer: A. Check to see if wireless is turned on.actualtests. A. Check the wireless card to be sure it is seated correctly.com Ac tua lTe sts . Mapped network drives F. 110 C.CompTIA 220-701: Practice Exam A. B. Heatsink B. I/O address ranges E. 2335 D.

CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. by default. NIC B. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A." . SATA D.com Ac tua QUESTION NO: 555 lTe sts . Capture D.co m 171 . Wireless card C. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. Multimedia B.www. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. TV tuner C. 80 D.actualtests. 23 B. Any Time. is used for Telnet? A. 25 C.

Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Memory C.www. Firmware D.co m .com 172 Ac A. Any Time. WAN B. but the motherboard needs an update. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Bridge B. Which of the following must the technician update? sts ." . HTTP C. The technician has determined this can be done. VPN D. Router C. Safe Mode with Command Prompt B. Operating system B.actualtests.CompTIA 220-701: Practice Exam A. Last Know Good Configuration D. Crossover cable "Pass Any Exam. Which of the following would be the BEST recommendation to the customer? A. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Enable Boot Logging C.

C. Turn off the power to the USB device first then the computer. change the password frequently. try not to use numbers in the password.co m Answer: A 173 . Send the drive to a data recovery company. try and keep the same password so the customer can always remember it. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. C. B. D. a technician should advise the customer to: A. B. D.CompTIA 220-701: Practice Exam D. B. Use the Safely Remove Hardware icon in the Control Panel.actualtests. Unplug the device from the computer. Any Time. use their telephone number as the WEP key. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A." . Answer: A "Pass Any Exam.www. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away.com Ac A. C. Which of the following should the technician do? . Use the Safely Remove Hardware icon in the System Tray. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. D.

select new. The power to the external displays docking station D. The monitor driver version C. create the folder on a flash drive and then click and drag the new folder to the desktop. rightclick on the desktop. and select folder. C. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. Improved performance B.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. Which of the following is the FIRST item to check? A. create the folder in My Documents then click and drag the new folder to the desktop." . use the run command and type folder. If the monitor has been degaussed recently B. Improved registry settings D. B. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP.com Ac tua QUESTION NO: 565 lTe sts . D.actualtests.www.co m 174 . Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. Any Time. Improved security features C.

the computer boots off the installed operating system on the hard drive. Have the user power off for five minutes then restart the system. Run a check disk operation on the hard drive. "Pass Any Exam.co m . When WindowsStarts. B. however. Boot into BIOS and check the hard drive status. B. D.CompTIA 220-701: Practice Exam A. B.www. tua A technician wants to reinstall Windows operating system on a notebook computer. The technician explains this is a: A. D. D.com 175 Ac A. Boot the unit in Safe Mode by pressing Ctrl/Esc. Boot into BIOS/Setup and change the boot sequence. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. Which of the following is the FIRST step the technician should take? A. Boot the unit in Safe Mode by pressing F8. popup advertisement that has been blocked. The technician tries to boot the computer with the Windows CD in the drive. Any Time. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. Boot the unit in Safe Mode by pressing F5. C. C. Which of the following is the FIRST action the technician should take? lTe sts . C." . press F8 and select Last Known good configuration. Boot into setup/BIOS and check the Graphics options. Boot into BIOS/Setup and update the BIOS. website where cookies are required. B. When Windowsstarts. website that does not require a password to log in. C. Have the user check external drives for media.actualtests. press F8 and select Safe Boot.

0. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Unplug and then re-connect all cabling to the components. Update or reinstall the display driver. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display.actualtests. Ask the customer how the laptop is being used when it reports the error." .0. Any Time. Answer: C "Pass Any Exam.co m Answer: A 176 . B. Check to see if the monitor and computer are powered by a UPS. Remove the battery and run the laptop on the external power supply. Which of the following would be the NEXT troubleshooting step? A. Check the System Event log for over temperature entries. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Enable print sharing from the main computer. Run the computer until the error occurs then find where the source of the heat is. C. B. B.CompTIA 220-701: Practice Exam D. Which of the following is the BEST course of action to take? . C. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A.www. C. Set the printer to DHCP. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning.com Ac tua A. D. D. D. Set the IP address to match the gateway address. Configure the printers IP to 127.1. secure website. Ask the customer what is occurring when the display is lost.

cycle the power on the printer and observe the boot process. Replace the video card because there is no display.co m 177 . B. flash the firmware on the printer to match the new driver. Any Time. but only in monochrome. D. B.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. The technician arrives and finds the printer is online but there are not any lights on the network card. C. B. power cycle the printer to update the driver." . have each user remove and re-install the printer to update the driver. Answer: B QUESTION NO: 576 "Pass Any Exam. D. check the printer for paper jams in the path. replace the network card in the printer. Consult the maintenance manual for the error code. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. Remove the power and check the position of the jumpers on the motherboard. Check the quick setup guide for BIOS settings. C. C. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. The NEXT step to evaluate the problem is to: A.com Ac tua lTe sts . The technician knows the print server had maintenance done over the weekend that included driver updates. power off the printer. pauses and then repeats. The NEXT action would be to: A.www. check the printer properties on the server. Which of the following is the BEST course of action to determine the cause? A. D. have the customer clear the print queue and reboot.

com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts .co m 178 . Hibernation C. Any Time. Smart card authentication C. Which of the following Windows services is not starting during boot? A. Sleep D. Biometric authentication Answer: D QUESTION NO: 578 A. WPA. Computer Browser "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. WEP C." .www. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Which of the following security technologies is this considered? A. WPA D. Password authentication B.actualtests. WPA2 B.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Standby B. WPA encryption D.

DMA controller D." . check the video cable from the monitor to the PC. The technician on call determines that the PC is powered on and is not in standby mode. Answer: C QUESTION NO: 581 A. Turn the monitor on/off. C. Print Spooler D. check the video cable from the monitor to the PC. D. check the power cable on the monitor. Southbridge B. B.CompTIA 220-701: Practice Exam B. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC.co m . BIOS C. check the power cable on the monitor.www. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. Reseat the video card. Turn the monitor on/off. Add Hardware Wizard C.actualtests.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . try turning the monitor on/off. Northbridge B. BIOS "Pass Any Exam. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. Check the video cable from the monitor to the PC. try turning the monitor on/off. reseat the video card in the PC. reseat the video card. Any Time.

Northbridge B. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. DMA controller C.www.com Ac tua lTe sts . B. CMOS D.CompTIA 220-701: Practice Exam C. Check the power outlet to verify it is supplying power. Northbridge B. Check the power supply for voltage output." . BIOS D. Answer: A "Pass Any Exam. Verify that the power button is plugged into the motherboard. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.actualtests. Southbridge D. Which of the following is the NEXT troubleshooting step the technician should take? A. Southbridge C. C. D. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Replace the power button. Any Time. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet.co m 180 .

Slot A Answer: A A. 775 C.actualtests. C.com Ac A user reports that they are suddenly unable to print to a network printer. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. The printer has corrupt drivers. The printer has a faulty NIC.www. Any Time. Port triggering C. Biometric password B. D. The technician can also print a test page from another workstation. It was working fine yesterday. 959 D. Case open switch D. "Pass Any Exam. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. The printer is no longer the users default printer. Theusers workstation has a faulty NIC. 478 B. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts .co m 181 . The technician can ping the users workstation and the printer. B." .

Turn on Automatic Updates.CompTIA 220-701: Practice Exam A. Dual-core Answer: A.E QUESTION NO: 590 When troubleshooting an issue with a customer. Which of the following should be selected to BEST meet the user's needs? A. Which of the following is a best practice? A. B. Update the network device drivers. Unplug the PC and put on an anti-static wrist strap. C. C. PCI express C. DDR2 E.co m . B. Turn off the firewall.com 182 Ac tua lTe sts . Inform the customer of how long it might take to resolve the problem. D. Update the virus definitions and start a scan for viruses. D." . they do not want the updates to interfere while they are working. Any Time.www. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Disable all file shares. "Pass Any Exam.actualtests. Set automatic updates to download only. SODIMM D. B. Update the antivirus definitions. Verify when the last time the computer was working correctly was. Which of the following is the FIRST thing the technician should do? A. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. C. Multi-core B. Assign a password complexity policy. however.

WPA D. HPFS C. D.com Ac tua A. Check the network connections.CompTIA 220-701: Practice Exam D. Set automatic updates to download and install. Fingerprint scanner C.co m 183 . Any Time. FAT16 B.actualtests. Username/password B. NTFS D. C. lTe Several users report their print jobs did not print to the local shared printer. Which of the following is the FIRST thing a technician should check? sts .www. Check the domain print server. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Check the print queue. Check power on theusers laptops." . QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. B. Which of the following file systems should the technician select? A. FAT32 "Pass Any Exam. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A.

Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. How should the technician troubleshoot this issue? A. B. Check the boot order in the BIOS. Jumper settings D.actualtests. Check the CMOS battery. a technician notices that the software hangs during the hardware detection phase. Check the disk for scratches.co m .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot.www. The problem is related to large files being deleted. Check for incompatible hardware. Any Time. Task Scheduler Wizard D. C. Where should the technician make the necessary boot order changes? A. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. D. Task Manager B." .com 184 Ac QUESTION NO: 598 tua lTe sts . The technician needs to change the computers settings to boot from a recovery CD. Answer: A After several months users report that their computer runs slower. Backup Manager C. Firmware settings C. Motherboard settings B. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP.

The installation CD is not available. Check the manufacturer's website. Right-click System Tray. Right-click My Computer icon. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . A cable modem D. Add Hardware Wizard." . select Properties C. B. Any Time. PC/XT "Pass Any Exam. AT C. select Properties B. ATX B.actualtests. An asynchronous modem C.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A.com Ac A. Which of the following is the BEST solution to locate the correct drivers? A. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. C.www. select Properties D. D. Right-click My Network icon.co m 185 . Right-click Start menu. Check the printers BIOS. A network interface card B. Check the USB port.

Any Time. Manually on the printer C. From the printer properties page D. From theprinters drivers B. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A.actualtests. RDP D. TELNET C.co QUESTION NO: 604 m . SMTP D. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A." . NTP B.com 186 Ac tua lTe sts . NNTP B. ACL Answer: A QUESTION NO: 603 When a job fails to print.CompTIA 220-701: Practice Exam D. PPTP C. where would a technician go in Windows to print out a test page? A.www.

Bridge D.com Ac tua A.CompTIA 220-701: Practice Exam A." . Modem C.www. Router D. Switch B.co m 187 . Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Half duplex B. Any Time. Hub Answer: D "Pass Any Exam.actualtests. Modem lTe Which of the following network devices interconnects networks together? sts . Modem C. Router D. Hub C. Switch B. Port mirroring C. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Hub B. Full duplex D.

thermal.actualtests. Any Time. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. while laser printers can be harmful to the environment. B. The interface Answer: A "Pass Any Exam.www. The writing element B. Laser printers melt the image onto the page. B. C. D. A maximum of two computers can share a local printer verses unlimited users can share a network printer. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. and impact printer? A. D. The power supply D. C. A local printer has a small footprint and cost less money than a network printer that has a large footprint. while an inkjet printer sprays the image on the page. inkjet.co m 188 . Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. Laser printers fuse the image to the page. while an inkjet printer fuses the image to the page." . The control panel C. while the inkjet printer can only use ink cartridges.com Ac Answer: D tua lTe sts . Laser printers use toner. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. Ink jet printers are safe for the environment.

C.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . B. person who would be directly affected in the case of a breach. Outdated or corrupt print driver. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors.com 189 Ac tua lTe sts A. C. D. The application used to create the document is incompatible with the printer.www. . 640 x 480 B.actualtests. Any Time. company's intellectual property and proprietary information. but the printer does not print the job. ATX C. B. D." . A print job is waiting in the print queue.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. which of the following provides the MOST room for effective cooling? A. 800 x 600 "Pass Any Exam. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. which of the following is the minimum default resolution setting that Windows XP supports? A. equipment from abuse and misuse. Printer configuration is incorrect. customer's personal files and professional data. BTX B. Which of the following may be the cause? A. NLX D.

SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. network drive.CompTIA 220-701: Practice Exam C.com Ac tua lTe sts . CGA's resolution was 320 x 200 . Any Time. 800 x 640 D. number of installed hard drives. SODIMM D. C. SD flash drive C. C. how data is distributed between multiple drives. Answer: A "Pass Any Exam.www. and SVGA resolution is 800 x 600. optical drive. B. QUESTION NO: 617 A CD drive is a type of: A. hot swappable drive. D. EGA's was 640 x 350. the number of partitions across multiple hard drives. D." . the back up tape drive configuration. solid state drive. B. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology.co m 190 .actualtests. DVD/RW drive B.

" . it is important for the output to be: A. equivalent to the original power supply wattage. Automatic integrated surge protection is provided through the upgrade. equal or lesser than the original power supply wattage. B.co m . Thermal grease between the processor and theheatsink "Pass Any Exam. C. DIMM chip B. equal or greater than the original power supply wattage. IDE drive C. AGP slot D. auto sensing from 100 to 240 Volts. D. The addition of 3. D. Any Time. Thermal grease between the processor and the fan C. C. Automatic voltage detection between 110 and 220 voltage is provided. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer.actualtests.www. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. B. Thermal grease between the fan and theheatsink B.3 volts of power to the computer.com 191 Ac A. tua On a desktop computer. The computer can run faster because of the larger power source. it must have which of the following? A.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. Two processors installed on the motherboard D.

Any Time. The memory speed will decrease.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. B. The computer will overheat. "Pass Any Exam.www. B.actualtests. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. Which of the following statements is MOST likely true? A. which of the following should occur? A. The scanner must be installed between the PS2 mouse and the computer. Hyper-threading technology D. Answer: A When installing a barcode scanner on a computer. The OS will have to be reinstalled. C. Double the clock speed on a 32-bit processor B.co m 192 . The barcode scanner should be set up in the computers BIOS. D. the computer must be equipped with which of the following? A. The scanner must be configured to read the code(s) desired. C. The computer will not pass POST. D.com Ac QUESTION NO: 626 tua lTe sts . The flatbed scanner must be removed." . Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). Hyper-V technology C.

Duplex C.co m .CompTIA 220-701: Practice Exam A. The CRT display has failed. Laser Answer: A QUESTION NO: 629 Answer: A. E. Hard drive "Pass Any Exam. sts . Cooling fan C.www. To allow peripheral devices such as a monitor to remain attached B. To provide additional software security to the laptop D. To provide additional USB ports for the laptop E. C. Which of the following could be contributing to the noise? (Select TWO).com 193 Ac A.actualtests.ini file. A. Impact B. The power supply is not connected to the system board. Any Time. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. A memory chip is defective. Which of the following is the possible cause? (Select TWO). B. To allow LAN/WAN switching Answer: A. To allow additional power to be available to the laptop when docked C. A PCI card is not correctly seated. D.B QUESTION NO: 630 The user states the desktop computer is very noisy. CPU B. Inkjet D." .D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. Windows has a corrupt boot.

co m Answer: B . the owner would probably not want to be bothered during the work day. DVI-D "Pass Any Exam. Boot from Emergency Boot Disk.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. C.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Boot from LAN. leave a copy for the company owner. Document the work done at the firm and leave the company owner a voicemail. Any Time. and personally contact the owner to update on the status of the repairs. B. Motherboard E. Which of the following technologies is capable of this functionality? A. D. Memory chip Answer: B. relaying details of the repair to save the technician time. ask one of the assistants at the company to contact the owner. B. and due to space constraints. Document the work done at the firm. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater.actualtests.CompTIA 220-701: Practice Exam D. Boot to Last known Good Configuration. asks to have a single-connection that will carry video and audio to and from the PC. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. QUESTION NO: 632 A. D.www. Document the work done at the firm. Which of the following would be the BEST course of action for the technician to take? sts ." . The repairs go as planned. Boot in Safe Mode. Call and/or email the owner the status of the repair and answer any remaining questions they might have. C.

PC card 7. PC card 8. Any Time. using chips equal to or larger than 1GB in size. DVI-I C. C. Keep the power supply within acceptable temperature ranges.co m 195 . Mini-PCI card B. Keep thenorthbridge chip within acceptable temperature ranges. C.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Memory has to be installed in matching pairs." . Memory has to be installed in same speed and size modules. Keep the hard drive within acceptable temperature ranges. B. "Pass Any Exam. which of the following is true? A.www. B. The motherboard jumpers need to be properly configured.CompTIA 220-701: Practice Exam B.actualtests. VGA D.com Ac A.1 D. in marked matching slots. Express card C. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. Keep the processor within acceptable temperature ranges. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. D.

Due to limited ability to conceal cabling within walls. UTP B. STP Answer: D "Pass Any Exam. D. using at least five passes. Coaxial C. Which of the following would be the MOST cost effective cable to choose? A. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Use Windows built-in Disk Management utility and format the disk. WiMAX B. Run a high powered magnet over the drive several times. B. C." . Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Fiber D. Use a multi-pass third party formatting utility.co m Answer: A 196 .actualtests.com Ac tua lTe A. Any Time. Satellite D. the company is being forced to run the lines along power wiring and overhead lighting. Reformat the hard drive.www. Memory has to be installed in marked matching slots.CompTIA 220-701: Practice Exam D. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Fractional T1 C.

Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Windows 2000 Pro C. Two C.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . One B. A. Windows XP Professional E. Fuser "Pass Any Exam. WindowsVista Business D.www.actualtests. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. WindowsVista Ultimate B. Any Time. Security Center B. Windows Defender D. Which of the following operating systems currently include this functionality? (Select TWO).C QUESTION NO: 642 A.co m . Four D. Windows Vista Home Premium Answer: A." . Device Manager C.

ping t 172.5 C. edit C. ping v 10. msconfig B.18. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.11 B.co m ." .168. 100Mb B. Any Time.com 198 Ac tua lTe sts . can run at which of the following modes? A.CompTIA 220-701: Practice Exam B.actualtests.0. "Pass Any Exam. ping f 189.122. ping a 192. Ribbon C. Liquid ink Answer: C QUESTION NO: 644 Network hubs.5 D. by design. 10Mb D. Full duplex C.www. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .1. regedit D. Toner D.10.16.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A.68.

" . MSIEXEC . the operating system will only recognize 1GB of RAM. no errors are reported and the data cable is connected. MSCONFIG was used to execute the system.ini file. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. MSCONFIG C.actualtests. D. Upon power on. D. Which of the following choices is MOST likely the cause? tua lTe sts A. The monitor is not plugged into the video card. The BIOS revision is the latest version. MSCONFIG was used to enable the computer services. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing.www. PERFMON B. MSTSC D. C.co Which of the following utilities is used to perform a baseline on a hard drive? m . The physical printer online light is lit. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. The PC BIOS does not support the new RAM size.com 199 Ac A technician is adding RAM to a PC. Which of the following is the MOST likely "Pass Any Exam. The RAM has been inserted backwards in their slots. MSCONFIG was used to disable the computer services.ini file.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. B. MSCONFIG was used to execute the win. C. B. Any Time. Which of the following is the MOST likely cause of the issue? A.

localhost 128.0.actualtests.CompTIA 220-701: Practice Exam cause of this problem? A.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A.co m 200 . System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.0 B. Performance Logs and alerts C.www.1 D. D. The Printing Preferences has been changed in Printer Properties.0." .1.0. The Use Printer Offline option is checked. ping 127.0. System Information D.0. Component Services Answer: A "Pass Any Exam. Computer Management B.0.com Ac tua lTe sts . B. Any Time. ipconfig 127. The Use Printer Offline option is not checked. C.1. The Print Processor has been changed in Printer Properties. Device Manager D. ping 128. Control Panel B. My Computer C.1 C.

Computer Management B. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A." . Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Computer Management C. Performance Logs and Alerts D. Device Manager C. Performance Logs and Alerts D. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A.co m 201 . Computer Management B.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Startup Menu C. My Computer B. Performance Logs and Alerts B. System Tray "Pass Any Exam. Any Time. Control Panel D.actualtests. Component Services D. Device Manager C.com Ac tua lTe sts .www.

co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . dxdiag C. Task Manager D." . msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A.actualtests.com Ac tua lTe sts A. Any Time. msinfo32 D. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. Task Manager D.www. System Information C. cmd B. System Information . System Configuration B. Power Options "Pass Any Exam. System Properties C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. System Properties B.

Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.actualtests.168.100. Power Options B. Hardware Wizard D. Event Viewer C. 192. Simple File Sharing C.1 D. Performance C.168.10.1 Answer: D QUESTION NO: 665 "Pass Any Exam. Simple File Sharing B.100 C.1.168.1 B.co m 203 .1. 4. Hardware Wizard D.1.CompTIA 220-701: Practice Exam B.com Ac tua lTe sts .www. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. Hardware Wizard D. 122. Any Time. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A. 172." .

26 D. 26 D. 10 C.actualtests. 64 Answer: C "Pass Any Exam. 8 B. 16 C.www.co m 204 . 8 B. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 10 B. 12 C. 12 C. 26 D." .CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 63 D. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 10 B.com Ac tua lTe sts . Any Time. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A.

Modem D. keyboard.www.11n C. The battery is full and the laptop is plugged in. D. CPU "Pass Any Exam. 802. Any Time. Which of the following components is the MOST likely at fault? A.11b D. Allows multiple users to have access to a central gateway. 802. Router B.actualtests. Allows multiple computers to communicate with each other in a network.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. Connects multiple computers to one monitor.11g B. Connects multiple users to one computer. DSU C.co m ." . 802. and that it gets unusually hot. 802. and there are no error codes or beeps. Fan B. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts .11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. B. C. and mouse.com 205 Ac A.

" . Cable ties B. Logic bomb Answer: B "Pass Any Exam. ESD strap C. Collects user and program information usually for malicious purposes D. MSDS D.co m 206 .com Ac tua A. Unsolicited mail that is sent electronically C. Trojan C. Battery D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Any Time. Spam D.www.actualtests. Produces unsolicited advertisements via pop-up messages lTe sts .CompTIA 220-701: Practice Exam C. Code that waits for a specific response before activating B. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Worm B.

Worm C. WindowsVista Premium D.www. LAN D. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Virus B. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC.actualtests. C. B. Windows Vista Home B. Any Time. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. WAN B.com 207 Ac tua lTe sts . Unplug from the USB port. Disable in the BIOS. Safely Remove Hardware Function. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. Adware D.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A.co m . VPN C." . "Pass Any Exam. WindowsVista Business C.

Start> Run> typecmd > ipconfig C. A complete restore of the hard drive D.actualtests. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. Start> Run>typecmd> dir D. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. A record of the administrative passwords C. Restart the OS. An established recovery point B.co QUESTION NO: 681 m 208 .CompTIA 220-701: Practice Exam D.www.com Ac tua lTe A. Document findings. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam." . Start> Run>typecmd > nslookup B. Which of the following is the FINAL step that should be performed? . Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Cycle the power to ensure that thent driver works B. Establish a theory of probable causes of the incompatible driver D. Escalate the problem to the next higher tier support shop C. Any Time.

com Ac tua A technician wants to configure a Windows XP Pro laptop. B.www.10. Stand by B. C. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. Check to see if the NIC is functioning. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. 127. 255. Shut down C.actualtests. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . Which of the following should the technician do? A. 169.1. Hibernate D.255.0. Check thatWiFi is enabled. 192. however. Ask if they have a modem. Suggest they move computer around.1 C.255 Answer: D A. NIC B. D.255. they are not receiving any WiFi signals.0. WiFi Card "Pass Any Exam.co m 209 .127 B." . The laptop also needs to be able to resume quickly from this mode.168.1 D. Any Time.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before.254.

C. B. Contact the customer with a follow-up call. Right click on the print job and select cancel." . B. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. Any Time. Right click on the print job and select resume. Right click on the print job and select restart.actualtests. Right click on the print job and select properties. D. The technician has not heard back from the client. Which of the following is the NEXT action to take? A.co m Answer: B . The customer had the laptop working properly all day in a docking station setting. lTe sts A week ago a technician completed several upgrades for a business. Email an assistant at the business to see if they are satisfied with the services rendered.com 210 Ac tua A.CompTIA 220-701: Practice Exam C. "Pass Any Exam. Contact the customer with a follow-up call. Which of the following would be the BEST course of action to take? . Bluetooth D. B. C. but is now attempting to use the laptop's embedded keyboard. Question the customer to determine if they are using the embedded keyboard for the first time. inquiring when the next system upgrades can be started and offer discounts. inquiring how the systems are running and offering any additional assistance.www. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Email the business owner and offer discounted services for the next system upgrades. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. C. Have the customerrestart the computer to reset the keyboard for the customers profile. D.

INI file C. PXE Boot Rom B. Modem C. BOOT. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? .actualtests.www. /r B. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Where would be the proper place to configure this? A. /b D.com Ac tua lTe A. Switch B. Bridge D.CompTIA 220-701: Practice Exam D. BIOS D.co QUESTION NO: 691 m 211 . Any Time. /v C. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. Check the keyboard drivers in Device Manager and reload if out of date." . Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A.

Any Time. Which of the following RAID arrays is the technician using? A. RAID 10 "Pass Any Exam. CPU Fan C.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on." . Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. Optical Drive D. Processor B.com Ac A.actualtests. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts .www. RAID 6 D. RAID 5 C. RAID 1 C. Which of the following is MOST likely failing? A. RAID 0 B. RAID 5 D. RAID 1 B.co m 212 . RAID 5 D. RAID 1 C. RAID 0 B.

UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. especially Ethernets "Pass Any Exam.co Which of the following cable types contains a foil shield inside the jacket? m 213 . ST D. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. Any Time. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. RG-6 C. STP B." .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).actualtests. Fiber C. Coaxial D. UTP . CAT6 C. Fiber B. RJ-45 B.www. STP D.com Ac tua lTe sts A.

UTP C. Coaxial B.actualtests. ST D. Bluetooth "Pass Any Exam. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. Satellite C. Fiber B.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. DSL D. 802.11n C.com Ac tua lTe sts . Any Time. RJ-11 B. BNC C." . 802. Fiber D.co m 214 .11g D. 802.www. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A.11a B. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A.

Botnet B.actualtests. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Spam C.www. Adware D. Fiber D. Adware sts . Botnet C.com Ac tua lTe A. Spyware B. Any Time." .co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . DSL B. Cable C. Spam D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A.

Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A.www.CompTIA 220-701: Practice Exam A. Spam B." . Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Surge protector D. CD B. without actually installing it on the workstation? A.com Ac tua lTe sts QUESTION NO: 709 . Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Power strip B. Uninterruptible power supply C.co m 216 . Worm D. Floppy C. Botnet D. Spyware C. Adware C. Network Answer: A "Pass Any Exam. Any Time.actualtests. Internal hard drive D. Spyware B.

POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. DVD. C. 480Mbps.www. AT D.ROM drive C. "Pass Any Exam.co m 217 . IDE hard drive B. USB thumb drive D. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. HTTPS C. 800Mbps. FTP B. 12Mbps. ATX B.actualtests. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A.com Ac tua lTe sts . B. D." . 400Mbps. Any Time. SMTP D. Micro ATX C.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A.

www. Which of the following could be the problem? "Pass Any Exam. Increases length of cable D. 110/120 Volts AC or 220/240 Volts AC B. 20 or fewer D. AC or DC Voltage C. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A.actualtests. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. 6/12 Volts DC or 12/24 Volts DC D.co m . the customer reports the NIC link lights for that computer are not on. In addition.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. Lower latency C." . 15 or fewer C. Fire resistant B. Any Time. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A.com 218 Ac tua lTe sts . 10 or fewer B.

CompTIA 220-701: Practice Exam A. Which of the following is the NEXT step? A. Boot Mode B. Re-install the OS.co m 219 . Update the device driver. D. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. C.actualtests. you should update the device driver. Remove and replace the network card.com Ac tua lTe sts Explanation: To troubleshoot this problem. Internet site is down. NTOSKRNL "Pass Any Exam. B. . Answer: D QUESTION NO: 719 After installing a network card. Safe Mode D. Where can the technician locate the NTLDR files? A. B." . Updating the device driver may help when an installed device isn't working properly. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Any Time. Network server is not working. D. C. Switch is not working.www. Enable Boot Logging C. Join the computer to the workgroup. Which of the following boot options will accomplish this? A. the technician notices a yellow exclamation mark in Device Manager. Firewall is not working.

Remove the battery. lTe A technician is troubleshooting a laptop. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed." . NTDETECT. Connect the laptop to a monitor. Which of the following is the BEST solution? A. When the laptop is plugged into an outlet it starts. D. OS installation disk C. NTLDR C. Replace the power button. D.CompTIA 220-701: Practice Exam B. Upgrade the memory. but there is no video.actualtests.www. BOOT. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start.COM Answer: B QUESTION NO: 722 When a computer is turned on.co m 220 .INI D. Which of the following is the NEXT step to troubleshoot the issue? sts .SYS D. Replace the battery. Answer: A "Pass Any Exam. C. which of the following is the FIRST process that runs? A.com Ac tua A.SYS B. IO. C. Change power outlets. B. Replace the LCD. Any Time. CONFIG. B. Upgrade the video card.

Any Time. C.ROM/DVD player into a laptop. Which of the following could be the issue? A. Which of the following should the technician do NEXT? m .co A technician installs a new CD.www. D. Check the manufacturer's recommended settings.actualtests.com 221 Ac tua lTe A.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. Which of the following is the MOST likely issue? A. sts . The MBR B. The OS is not installed. The RAM is not seated properly." . Check if the drive is properly plugged in. B. Check the USB settings for the drive. Check to see if a disk is present in the drive. Additional memory needs to be installed. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. The AC/DC adaptor D. The system is overheating. B. The power-management console C. C. The technician powers on the laptop and the drive is not detected. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). D. "Pass Any Exam.

Answer: D "Pass Any Exam. Any Time. C. engage in harmless communication.www. printing on both sides of paper one at a time. printing on both sides of paper simultaneously. Assuming a position of authority D.CompTIA 220-701: Practice Exam A. Answer: A QUESTION NO: 730 Where is the power on password stored? A. B." . to perform a technical risk assessment of employees within the company. C. Requesting public information B. communications in both directions simultaneously.actualtests.E QUESTION NO: 729 Social engineering is used to: A. communications in both directions one at a time. Asking passive aggressive questions E.co m 222 . B. System RAM B. to test sociological boundaries with in the company. CMOS ROM C. acquire unauthorized information to achieve a goal. Insulting the subject to motivate a response C. Hard Drive D.com Ac tua lTe sts . D. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. Flattery Answer: C. D.

Port 21 B.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. Port 23 C." .com Ac A. Port 25 D. Port 110 "Pass Any Exam. B. Port 21 B. A tool that allows a workstation to tell the network that the workstation is present. by default? A. C. C. It holds a log of the last three passwords used. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. It pings a workstation from a remote server.co m 223 . Port 23 C.www. It blocks popup ads. D. D. tua lTe sts . A tool that allows a user to connect to other computers. A tool that tells a user of the workstation that they have exceeded their memory quota. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. It retrieves email from the mail server. by default? A.actualtests. B. Any Time. A tool that allows a user to use the workstation as a telephone through the network. Port 25 D.

CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. USB C. A recognized method of disposing hard drives that contain sensitive data. B. Any Time. The user described the problems as: occasional rebooting. Processor is going bad B. Which of the following is the cause? A. C. D. Any damage to a hard drive caused by an intention or unintentional jolt or movement. A method of recovering lost data from a hard disk." . and the hard drive stops working. overheating. Printer E. Excessive movement between system memory and virtual memory. System RAM Answer: B. A. Network D.com Ac QUESTION NO: 738 tua Answer: A lTe A.www. Wireless router B.C QUESTION NO: 739 "Pass Any Exam. sts . Power supply D.actualtests. RAM module is faulty C. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO).co m 224 . electric shock felt on computer case.

netstat B." .com Ac tua lTe QUESTION NO: 741 sts Answer: B . Ctrl + Alt + B D.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. C. Ask the user to call another technician for more in-depth assistance. Start>Programs>Accessories>Communications> Command Prompt D. B. F9. A.co m 225 . Any Time. nslookup D. ipconfig C.actualtests. Explain to the user they need to fill out a work order for the computer issues. Which of the following utilities could be used to check if there is a remote device on the network? A. Ask another technician to take over support for this user. F12) B.www. Shift + B C. Help the user with every issue that they call about and put all other work orders on hold. Start> Run> Accessories> Command Prompt C. Function keys (e. Which of the following should the technician do? A. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Start> Run>cmd B. Start> Programs> Accessories> Command Prompt "Pass Any Exam. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. D.g.

Start> Control Panel> Run>cmd Answer: A. Any Time. Replace the paper in the printer.www. The manufacturer's documentation C. B. There are multiple printers in the office. PS/2 B.D QUESTION NO: 743 A user is trying to print to a network printer. A past technician's documentation D. Riser card D. it does not print. however. and all other users are able to print to the printer. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent.actualtests. MSDS Answer: D "Pass Any Exam.co m 226 . C. Restart the print spooler service.com Ac tua lTe sts . NIC C. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A." . Which of the following is the FIRST step that the technician should do? A. D. Which of the following places should the technician look to find the proper handling procedures? A. Reboot the workstation and have the user log in again.CompTIA 220-701: Practice Exam E. The cleaning label B. every time the user sends a print job to the printer. Confirm the printer name where the user is trying to print.

prevent outside interference. Three C. provide protection from heat. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. assist with data transmission. B. Store in an air-tight container. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. Dispose in an incinerator. "Pass Any Exam.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. One B. domain. C. B. which of the following is the MINIMUM number of failed login attempts before a user is locked out? .CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. Put the toner into a sealed bag and then throw into the garbage. LAN B." .actualtests. C. prevent damage from weather. WAN. Nine . D. Seven D. which of the following is the BEST way to dispose of the old cartridge? A. Any Time.co m When applying the security settings to a network. C. D.www. Return to the manufacturer for recycling.

C. There are no limitations.Rom is compatible hardware. C. D.co m Answer: B 228 . one power supply is as good as another. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. What should be the BEST first step to resolve this issue? A. C." .actualtests. Making sure that replacing the power supply is not cost prohibitive. Making sure the power supply will fit into the casing. B. Check to see if the BIOS register the drive. Ensure that the CD drive is installed. sts When a component has a proprietary power supply what is the main limitation? . Answer: D QUESTION NO: 750 A user reports that their CD. B.CompTIA 220-701: Practice Exam D.www.Rom is not reading a disc. Answer: C QUESTION NO: 753 "Pass Any Exam. D. Check to see if theCD. Make sure that the network cable is not touching any other cables. D. Check to see if the network cables were terminated properly. Make sure the network cable is seated properly in the users computer. Ensure that shielded cable was used for the network. workgroup. which of the following would be the FIRST step to evaluate this issue? A. Make sure that the disc is a CD and not a DVD. Any Time. Replacing it with a power supply made specifically for that unit.com Ac tua lTe A. B.

Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. B.www. A complete back up of the hard drive. "Pass Any Exam. The customer says the tower computer will not turn on and the monitor will not turn on either. Is it a LCD or CRT monitor? E. Which of the following would be the BEST questions to ask the customer? (Select TWO). powering up? B.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. Answer: C QUESTION NO: 755 A. complex user names.co m . that is plugged into the same power strip/surge protector. C. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. An established recovery point. C. D. Did the computer and monitor work before? C. Any Time.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. What is the manufacturer of the power strip/surge protector? Answer: A. lTe sts .B QUESTION NO: 756 A remote Customer calls with a dead computer. background checks for users.actualtests. D. Is another piece ofequipment. B. A record of the ADMIN passwords." . smart cards. What would be the questions to ask this customer? (Select THREE). retinal scans. Was the electric bill paid? D. An emergency recovery disk (ERD). Other equipment plugged into the same power strip/surge protector also will not turn on.

Any Time. What is the manufacturer of the power strip/surge protector? E. Create restore point D. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Is another piece of equipment plugged into the same power receptacle and is it working? C. Can you or someone else check the circuit breaker for that receptacle? D.CompTIA 220-701: Practice Exam A. Wake on LAN "Pass Any Exam." . Standby D. Always on B. Nothing. Has any electrical work been done recently? G. proceed with solution.co m . How big is your electric bill? B.www. Nothing should be affected C.com 230 Ac A. Always on C. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A.C. Hibernate C. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D .F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Standby B. Make a list of all programs that will need to be reinstalled in event of a system failure B.actualtests.

It is getting to the point that is becoming a distraction. D. Explain that what is being done is extremely complicated and requires concentration. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working." . Continue answering thequestions. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. relax and try to be as calm as possible while working through the distraction C.www.com Ac tua A. Throw it in the trash. Dispose through proper channels or send it to be repaired C. What is the BEST response to this question? sts QUESTION NO: 761 . the customer continually asks questions about every step being performed. Check that the tube and capacitors are intact D. Which of the following is the BEST solution? A. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Ask to be excused to use the phone to take a small break outside to get some air B. Give them a list of blog sites and documentation that discuss the twoOSs D. Any Time. Tell the customer that both are excellent choices B. Say nothing. Which of the following should the technician do? A. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home.co Answer: B m 231 . Put on an ESD strap and inspect the internal components B.actualtests. end the conversation C.CompTIA 220-701: Practice Exam D.

Install a generator in the office C. Between 8 and 10 characters D.co m . Install a UPS in the office "Pass Any Exam. D. C. Have the user work after hours to finish their print jobs. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. B. 60 to 90 days C. Give the user a dedicated printer. Annually D." . Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. 90 to 180 days B. Give the user permissions to cancel other users print jobs. Raise the priority of the users jobs to the highest level.www. Replace all CMOS batteries in the office B.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Which of the following is the BEST option to alleviate this issue? lTe sts .com 232 Ac A. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Any Time. Between 10 and 12 characters B. Between 6 and 8 characters C.

Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. Which of the following should you try FIRST? A. Retrieve the work from a hot site for the office C. however they are not receiving any Wi-Fi signals.com 233 Ac tua lTe sts .actualtests.co m . You decide to go to a prior restore point. Any Time. Suggest the computer be moved around. Which of the following is the action that is being performed? A.CompTIA 220-701: Practice Exam D. Have an employee work nights to perform the shut down when the power supplies battery is about empty D.www. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. There are UPSs connected to the equipment but they only last about 30 minutes. and shuts down the computer B. What is an option to ensure that all work is not lost and damage does not occur to the system? A. "Pass Any Exam. closes programs. Loading a full backup onto your workstation D. Rolling back to an earlier configuration B. Use software that in case of an outage saves your work. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. but the computers gives an error that the computer has not been shutdown properly." . Preparing system for Automated System Recovery (ASR) C.

Move the projector further away from the laptop. C. Software firewall B. Change the power settings in Power Management.CompTIA 220-701: Practice Exam B. D. Check to see if the BIOS registered the drive.com Ac tua A.ROM is not reading a disc. Change the computer from a laptop to a desktop. Ask for model number. Smart card D. C. Which of the following is the FIRST step to take to resolve this issue? A. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Ask if they have a modem. each time the customer closes the laptop the computer goes into standby. B.ROM has compatible hardware. Which of the following would MOST likely solve the issue? A. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Any Time. Check to see if the CD. B. D. Ensure that the device is working in Device Manager. Check that the Wi-Fi adapter is enabled. However. C. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts .actualtests.www." .co m 234 . D. Make sure that the disc is a DVD and not a CD. Change the power settings on the projector. Biometrics C. Answer: C "Pass Any Exam.

D QUESTION NO: 776 "Pass Any Exam. Move the mouse and/or press the space bar to check if the computer is in sleep mode. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. C. Check to see if the monitor and system hardware are compatible. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. B.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. A. What type of mouse is it? E." . A. E. Any Time.com Ac tua lTe sts . What is the manufacturer of the computer? D. C. Which of the following steps should be performed to check the monitor? (Select TWO). B. Which of the following questions should a technician ask this customer? (Select TWO). be stern with the user. If the mouse has roller ball underneath could they examine it? B. What is the manufacturer of the mouse? Answer: A. Check for other equipment plugged into the same power strip/surge protector. tell the user to call back when they have calmed down.co m 235 . D.actualtests.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. make the user promises to keep them quiet.www. repeat back the issue to the user to ensure understanding. What mouse driver are they using? C. Check the video cable to make sure it is still connected. D. Answer: A.

CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer." .co m 236 . Connecting a loop-back plug B. C. CPUheatsink seated properly. Create a restore point. Connecting to a parallel tape backup device D. Any Time. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly.www.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. The hard drive location in the computer. Remove unneeded external components. Which of the following should be checked? A. B. Hard drive location in the computer. C. Which of the following should a technician check to resolve the issues? A. Printing to an older printer C. D.actualtests. Perform backup of all data. D. "Pass Any Exam. The manufacturer of the RAM installed in the computer. Which of the following MOST likely uses a parallel port? A. Failed fan in the power supply. Update the anti-virus software. C. B. Which of the following should be done FIRST prior to the installation? A. The amount of RAM installed. The manufacturer of the computer and hard drive. D. Upgrade all drivers. B.

Cycle the power to ensure that thent driver works. Establish a theory of probable causes of the incompatible driver.www. D.co m 237 .actualtests. Document findings.com Ac QUESTION NO: 782 tua lTe sts . Hibernate D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Escalate the problem to the next tier support. Any Time. Standby D. C. B. Standby B. Always on C. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. actions and outcomes. Always on C. Wake on LAN B. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam." . Which of the following is the LAST step that should be performed? A. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A.

two printers. Any Time. relax and try to be as calm as possible while working. Explain that what is being done is extremely complicated and requires concentration. Send them off on a small task to get a moment to concentrate and finish the job. Move some of the devices to other outlets and replace the power strips with surge protectors. Zero B. Answer: D QUESTION NO: 784 A CRT has stopped working.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Which of the following should be done to ensure safety? A. Continue answering the questions. C. B.actualtests. the customer is asking questions wanting to know every step being performed and why. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. two monitors. C. Answer: D QUESTION NO: 785 A. B. Which of the following should the technician do? A. Ask to be excused to use the phone to take a small break outside to get some air. CRTs are being replaced by LCDs. Eight D. "Pass Any Exam. Twelve Answer: A QUESTION NO: 786 Two workstations.www. Dispose through proper channels or send it to be repaired. Check that the tube and capacitors are intact." . B. D.co m 238 . and a mini refrigerator are plugged into one power strip in a single outlet. Throw it in the trash. Which of the following is the BEST solution? A. Put on an ESD strap and inspect the internal components. It is getting to the point that is becoming a distraction. D. Six C.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts .

Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Load a full backup onto the workstation. and properly shuts down the computer. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A.co m .com 239 Ac A. D. tua lTe Computers are left on overnight to complete certain calculations and tasks. Install power strips in the office. C. B. B. Restore all files from a storage device. Roll back to a previous restore point. Install a generator in the office.actualtests. D. Install a UPS in the office. Replace the CMOS batteries to all affected equipment. closes programs.www.CompTIA 220-701: Practice Exam C." . Any Time. Have employees shut down their computers before they leave and perform the calculation during their down time. D. There are UPSs connected to the equipment but they only last about thirty minutes. "Pass Any Exam. Replace the power strips with UPSs and eliminate the extension cords. Which of the following actions should the technician perform FIRST? A. Have an employee work nights to perform the shut down. Setup a hot site for the office so all data will be backed up. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. C. Replace the power strips with surge protectors with longer cords. C. Prepare system for automated system recovery (ASR). D. B. Install software that saves work.

B. Which of the following should the customer perform? . Change the computer from a laptop to a desktop. C. Which of the following would the technician recommend for the client? A. Press the function key and then configure the projector settings. Use the function + f10 key to toggle between screens. C. Set the SSID code on the laptop. D.co m 240 . D. Each time the customer closes the laptop the computer goes into standby. Which of the following should the technician do to solve this issue? A. B. Install a wireless modem. D." .actualtests. Install an access point. Change the power settings on the projector. Answer: C "Pass Any Exam. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Reboot the laptop to toggle image between screens. Use the function + f8 key to toggle between screens. Enable DHCP on the laptop.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Change the power settings in power management. B. Any Time. The client would like to access the network from outside the home and on the top floor.www. Use alt + tab to toggle between screens.com Ac tua lTe A. C. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor.

D. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server.com Ac tua Explanation: A. Any Time.actualtests. The LCD inverter board is going bad." . Heatsink B. Dissipates heat from the chips D. The LCD backlight is failing. D. Answer: B QUESTION NO: 796 "Pass Any Exam. Prevents motherboards temperature from getting to low B. Which of the following is the BEST recommendation to make? A. Use hyper-threading. Answer: C.co m 241 . This might be an indication that the battery is failing and can no longer hold a charge.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Cools the power supply C. C. Install a liquid cooling system. The screen is set to automatically dim to optimize battery power when power is disconnected. Prevents the monitor from overheating lTe sts . Install multiple fans.www. C. B. AGP slot C. CPU slot D. B. Install more memory in the system.

Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. The LCD backlight is failing.0. C.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. To provide insulation around the processor. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. Any Time. D. 169.www.10 "Pass Any Exam. the LCD returns to normal brightness. The LCD inverter board is going bad. the LCD screen gets dimmer. To protect the CPU from direct contact with theheatsink. The screen is set to automatically dim to optimize battery power when power is disconnected. Which of the following should a technician tell the user? A.168. Biometrics D. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. To prevent memory vibration caused by theheatsink fan. Ergonomics B.16 B. C. To provide thermal transfer from the CPU to theheatsink.1 C.16 12. B. D.co m 242 . 172. When the user connects the AC power.1. Smart key C. Which of the following authentication technologies can be used? A.com Ac tua lTe sts .actualtests." . This might be an indication that the battery is failing and can no longer hold a charge. 192. B.254.

1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.9 D.168.1.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A. 92.254.25. 192. 92.16.29.18.18. 201.co QUESTION NO: 801 m 243 .128 Answer: D Which of the following IP addresses is a class B address? A.253.10.1.25.18. 192.128 B.253.25. 192. 129. 192. 129.254.1. 169.254.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.www. 92.254.168.actualtests.29.16.com Ac tua lTe sts .16.9 D.1 C.128 D.10 C. 129.1 B.1 B.168. Any Time." .10 C.CompTIA 220-701: Practice Exam D.1. 201.168.

172.0.1 C.com Ac tua A. comptia1 Answer: A "Pass Any Exam.10.16.0.0. 201.10 D.10 B.1.9 D.actualtests. 169.1 D.www.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A. Any Time.10 C.18.co m 244 . 169. 255.10 B. 192." .29.168.254.168.1 C. 92. 129.10.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.255 lTe Which of the following IP addresses is a loopback address? sts .255.0. 127. 9ca5rl D.168.168. s1A@r4A&! B. 192. 192.10. 192.16.253.254.10.255.CompTIA 220-701: Practice Exam A.254.128 B. June171988 C.25.

com Ac tua lTe sts . WPA D. C. BIOS password B. WEP B." . Resolve the problem.co m 245 . D.actualtests. by default? A. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. Keylogger C. Keyfob D. B. Blu-Ray B. Document the problem. SSID C.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. CD "Pass Any Exam. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. Take the computer apart piece by piece until the problem is identified. Flash C.www. Recreate the problem. Any Time. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. DVD D.

PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. Parallel . Modem C. HDD D.actualtests.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. NIC B. Graphics C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Any Time. DVD C. IEEE 1394 D. Capture D." . PCIe B. Flash B.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A.www.

Windows 2000 D.CompTIA 220-701: Practice Exam A.co m 247 .www. Any Time. Windows 2000 D. 802." . Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. KVM B. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Windows XP Answer: D "Pass Any Exam. WindowsVista Ultimate C. Infrared D. Keyboard C.11a B.com Ac tua lTe sts QUESTION NO: 816 . Windows Media Center C.actualtests. Touch screen D. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. WindowsVista Premium B. WindowsVista Basic B. Bluetooth C.

D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . My Computer> System> Performance> Settings> Virtual Memory B. To support dynamic disks B. A. File encryption options C. Ability to share the file and folders Answer: B.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). To allow RAID support C." . Add and Remove Programs "Pass Any Exam. Any Time.www. Files can be larger than 256MB B. Legacy support for older systems . Support for file encryption D. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. User access and permissions options E. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A.actualtests. Network Neighborhood> Ethernet controller B. Macintosh PC read/write access D.

WEP128 C.com Ac tua lTe sts QUESTION NO: 823 .actualtests." . WEP64 B. WPA2 D. In a Windows Vista workstation. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. Control Panel> Power Options D. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. sfc B. Any Time. sigverif C. Hide a password document in the workstation D.www. WPA Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam C.co m 249 . which of the following commands would the technician use? A. Contain on a sticky note on the back of the monitor B. ipconfig D. Never write down the passwords C. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A.

com 250 Ac tua lTe sts .actualtests. They ask the employee for their username and password. registry level services. Answer: C QUESTION NO: 827 A print job fails to leave the queue. dependency services. B. perfmon. Refuse the callers request and inform the police. Any Time. Give the caller the information and inform an IT manager. D. These types of services are known as: A. Printer Driver B.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. primary services. C. B. Give the caller the username and password. C. D. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly.www." . Which of the following should the employee do? A. Print Spooler D. Windows Spool Service C.co m . Which of the following services may need to be restarted? A. the print spooler requires other services to be running first. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A.msc "Pass Any Exam. driver level services. Refuse the callers request and inform an IT manager. They state they need to upgrade the antivirus protection on the workstation.

link and Lynx. A 32-bit operating system and a 64-bit processor C. A 64-bit processor and a Vista Home Basic operating system B.co m . 802. IEEE 1394 D. Any Time. C. B.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire." . to describe their 1394 "Pass Any Exam. D.CompTIA 220-701: Practice Exam B. services. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. Check for an externalWiFi on/off toggle switch. Check for an external antenna. eSATA C. printmanagement. print D.com 251 Ac tua lTe sts . Other companies use other names. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. such as i. Without knowing the specifics of that model. Check forWiFi radio on/off switch on the function keys. Serial B. Check the Device Manager for a wireless network device.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A.msc C. how might a technician determine if the unit has WiFi capability? A. A dual-core 32-bit processor and a 64-bit operating system D.actualtests.www.

Which of the following is the BEST response? A. Your data should be fine. D. This is because it is not only high speed but also supports isochronous data. which is the main circuit board for the PC. please read it and then get back to me with any questions. Apologize and excuse oneself for a moment to take the call quickly outside the room. "Here is all my documentation for the repairs. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. B. Well. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone." B. "Pass Any Exam. I will let you know what happens after the repair.co m . the phone rings." . I replaced the motherboard. Have the phone onvibrate before starting the repair.actualtests. This type of repair will not affect it. In the middle of doing the repair. C. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. I cannot guarantee that your data will not be lost." B.www. "I replaced some of the computer parts and now it is functional.com 252 Ac A. "I am not sure if your data will be lost I will confirm with my manager. D. such as video devices. Which of the following is the BEST response? sts ." C. Any Time.CompTIA 220-701: Practice Exam products. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. which means delivering data at a guaranteed rate. C. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. Which of the following is the BEST action? A. I am not replacing the hard drive. Take the call.

B. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard.actualtests. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. but let the client know that the client will be charged extra for the same repair nexttime. Do the repair with a good attitude.co m . Biometric fingerprint scanner "Pass Any Exam. Any Time. Keylogger C. Do the repair and request that the client trim their fingernails to prevent the keys from popping off.Attributes. Encrypt the sensitive data so that it cannot be read without a key. Partition the drive into two physical drives making C: the OS and D: the data.www." . C. Immediately leave and go to another room to take the call and deal with the repair later. Which of the following is the BEST response to the clients next repair order? A.com 253 Ac A. Refuse to do the repair until the client learns how to type with long fingernails. D. D. making C: the OS and D: the data. Do the repair. while protecting the data from the operating system related issues? lTe sts . C. Hide the sensitive data from casual view using folder Properties . tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Partition the drive into two logical drives. Show the client how to put the keys back on. B. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. Front panel media lock B.CompTIA 220-701: Practice Exam D.

Install an uninterruptible power supply (UPS). B. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Larger power supply D." . Any Time. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Leave it up to the client to take their own precautions. Unplug the computer after testing and recommend to the client that they need to install a surge protector.CompTIA 220-701: Practice Exam D. D.actualtests.co m 254 . Power strip C. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. C. B. Remove excessive dust and loose items.com Ac tua lTe sts . Replace all cooling fans with new ones. Answer: A "Pass Any Exam. Cover the extra power plugs not being used with electrical tape.www. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. D. Check for and remove outdated components. Which of the following is the BEST action to take? A. Tell the client they need to install a surge protector soon. C. UPS B.

Class C D. C. Increase the systems RAM. The system specifications are still very good. Class A B. Class B C.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly." . Any Time. C. music and browse the Internet.www.255. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. Identify the problem. Answer: B Which of the following network classes exists if the default subnet mask is 255.255. Document the actions. Which of the following is the FIRST action to take? A. Run CHKDSK on the hard drive. They have had the system for two years and use it primarily to download photos. Suggest purchasing a newer processor. which of the following actions should be taken NEXT? A.0? A.0? "Pass Any Exam. D.255. Establish a plan.com Ac QUESTION NO: 843 tua lTe sts . B. B.actualtests. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. Defragment the hard drive.co m 255 . Formulate a theory. D.0.

Any Time. Class D "Pass Any Exam. Class C D.0.CompTIA 220-701: Practice Exam A." . Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Class C D.30. Class B C.255. Class D tua Which of the following network classes exists if a hosts IP address is 192. Class A B. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.0.1.co m 256 .com Ac A. Class B C.www.0? A. Class C D. Class A B.actualtests. Class A B.0. Class B C. Class B C. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.22.0.168. Class C D.1? lTe sts . Class A B.0? A.

Any Time. C. Router C. Bridge .www.co Which of the following devices can automatically assign host IP addresses? m 257 . reserved IP address. B. Class A B.1? A. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Hub D. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Switch B. dynamic IP address. Class B C. Class C D." . D.172.1.actualtests. Task Manager "Pass Any Exam.com Ac tua lTe sts A. static IP address. stationary IP address.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10.

right click on the print job and select pause. C. D.www. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. Double click theprinters icon. Device Manager C. Answer: A "Pass Any Exam. Double click theprinters icon. Answer: D How can a user temporarily stop an active print job when using Windows XP? A." . The components driver is not found. The components driver is outdated. Double click theprinters icon. right click on the print job and select delete. Double click theprinters icon.com Ac tua lTe sts QUESTION NO: 853 . The component is not installed. right click on the print job and select restart. C. Double click theprinters icon. Virtual Memory D. D. right click on the print job and select resume. Any Time.co m 258 . D.actualtests. Double click theprinters icon. The component is disabled.CompTIA 220-701: Practice Exam B. right click on the print job and select restart. B. right click on the print job and select cancel. B. C. Double click theprinters icon. B. right click on the print job and select cancel. right click on the print job and select properties. Double click theprinters icon.

right click on the print job and select restart. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. Simple file sharing has not been enabled on the host computer.www. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. D. 10 "Pass Any Exam. Double click theprinters icon. C. 5 B. Any Time.actualtests. Answer: C QUESTION NO: 857 In Printer Properties. The shared printer is not compatible with the host computers operating system. Double click theprinters icon.com 259 Ac tua lTe sts . right click on the print job and select resume. The print drivers have not been installed on theusers remote computer. right click on the print job and select cancel. Print sharing has not been enabled on the host computer. right click on the print job and select properties." . Security D.co m . B. D. Double click theprinters icon. Advanced B. Double click theprinters icon. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. Which of the following is the MOST likely cause? A. C. B. Ports C.

CompTIA 220-701: Practice Exam C. Only ask the customercloseD. A remote salesman must transfer contract data to the corporate office.ended questions. Which of the following responses would be BEST to use? .actualtests.com Ac tua A.co m Answer: C 260 . D. B. The technician has verified that the unit is working properly and is now updating the customer on the event. A remote user updating the antivirus software on their notebook computer. Please inform me if you continue to have any problems with this PC. A user checking their personal email at an office. Please try to be more conscious of static when using this PC. B. Please inform me if you think you want me to come back and check it again tomorrow. C. Any Time. A kiosk in a department store that looks up information in their online catalog.www. C. 15 D. D. Be sensitive to the customer's culture. B. Please inform me if the PC will be processing more work than for which it was designed. Inform the customer of the expense that is being incurred. Answer: D "Pass Any Exam. C." . Use technical acronyms to show your technical expertise. lTe sts A technician has replaced a failed DIMM. D. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A.

com 261 Ac tua lTe sts . Document the entire event. Unplug the workstation and begin the upgrade. C." . Complete a full backup of the workstation before making any upgrades. Call the new service customer and re-schedule the call for another time.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. A new service call is received. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Answer: A QUESTION NO: 865 "Pass Any Exam.co m . Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Call the customer and reschedule for another time. Call the service manager and inform them of the current situation. Document the solution. Call the service manager and inform them that the new service call cannot be made in time. Follow the manager's instructions. Upgrade the hard drive and reboot the system. with a response time to another site of two hours. Which of the following is the NEXT step to take? A. Call the service manager and inform them of the current situation. which of the following is the FIRST course of action to take? A. C. B. Any Time. C. B. share this with the customer and take any preventative measures. Document the core actions and inform the customer the repair has been completed. D.www. D. B. Inform the customer of the steps taken during the repair and continue to the next service call. share this with the customer and take steps to minimize the reoccurrence. Before starting any work on the system. Which of the following would be the BEST choice to address this situation? A. Remove the cover of the workstation case and use an ESD strap before the upgrade. D.

NTFS. B. D. Proper configuration of the BOOT. you can use only NTFS file system because only NTFS support encryption. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam.com Ac tua lTe A. NTFS-E is an invalid file system name.actualtests. Partitioning and formatting of the hard drive D.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. Installation of updated device drivers sts . FAT32.www." . TPM D. VRAM C. Installation of the NTLDR B. HPFS. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. CMOS B. CDFS. C. Any Time.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A.INI file C.

11g wireless signal. Windows Vista 64-bit edition D. IEEE 1394a C. 802. ESD D. Windows Vista Home Basic C.11n B.www. Electrical surges C. Any Time.0 D. Which of the following is the MOST likely cause of the customers issues? A. A. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. USB 2. Double-sided B.CompTIA 220-701: Practice Exam A.actualtests. RFI B.co m . Windows Vista Home Premium B. RDRAM D." . The customer has installed a new cordless telephone recently that uses the 2. WindowsVista Ultimate "Pass Any Exam.4GHz spectrum. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. Dual-channel C. and does not wish to lose any files in the process.com 263 Ac tua lTe sts . Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A.

Hertz C. lTe sts A user reports that none of their documents are printing. Spyware B.www." . B.com 264 Ac tua A. C. WindowsVista Business Answer: D. DLLs E. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Trojans C.actualtests. Wattage D. Amperage Answer: C Explanation: "Pass Any Exam. If the print spooler service needs to be configured for multi-page printing. D. If the printer needs a memory upgrade to print multiple documents at once.B .CompTIA 220-701: Practice Exam E. The user sent ten different documents over a span of an hour. If the printer needs the queue cleared.co m Answer: A. Any Time. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. If the printer needs a firmware upgrade to print multiple documents at once.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). A. Freeware D. Which of the following should the technician check FIRST? . Frequency B.

Pull over.CompTIA 220-701: Practice Exam Power supplies are rated in watts. Any Time. It is standard among power supplies and has nothing to do with the devices connected to the power supply. Lithium Ion D. Use an alternate route and get to the appointment ten minutes after the scheduled time. call the customer and cancel the appointment. Which of the following is the BEST course of action? A. "Pass Any Exam.actualtests. While replacing the power supply in your PC.com 265 Ac tua lTe sts . The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. B. Call another technician and have the other technician reschedule the appointment for another date. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. Amperage and resistance are not selling points for power supplies. Nickel Metal-Hydride B.co m .www. 32 B. and explain the delay. D. reschedule for another time. 127 D. call the customer from a mobile phone. The technician had planned to arrive five minutes early." . Alkaline C. Pull over. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. C. 64 C. QUESTION NO: 875 How many devices are supported on a single USB port? A. you must be careful about the wattage it provides.

to boot the computer and retrieve the users data to a shared network drive. D. explain with authority. B. until the technician can arrive and work on the computer themselves." . The customer would like another computer so they can make their presentation that is due in an hour.www. C. Any Time. Speak slowly. D. the hard drive has failed and the data cannot be retrieved within the hour. B. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. Which of the following is the BEST course of action? "Pass Any Exam. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. and an error message of a corrupted file. Remain calm and positive. The user is attempting to install a local printer and has become frustrated and is berating the support staff. Listen and ask questions using non-technical terms. Repeat the steps multiple times so that the user can understand the computer terms. Work quickly.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. using the various OS options available.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms.actualtests. C. As the technician begins to evaluate the situation. Which of the following is the BEST method of working with this user? A. Advise the user to not do anything else. Shut down the computer. The company has provided remote control software. the customer demands the computer be replaced immediately. QUESTION NO: 879 A.co m Answer: A . Which of the following is the BEST course of action? sts . After listening to the user.

www. use MMC to grant administrative rights to the user. The technician receives a call and the caller ID shows the call is from the technicians childs school. Which of the following is the BEST course of action? A. C. While the user is talking. D. as the school can be contacted later in day. C. D.actualtests. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. larger model.CompTIA 220-701: Practice Exam A. Listen calmly to the user. Answer: D "Pass Any Exam. Any Time. Remain positive with the user. B.co m 267 . conducting an initial evaluation of the problem with the customer. but the data is gone. B. Explain to the customer in non-technical terms. such as a data recovery service. D." . B. explaining you will remote into the computer and assist in installing the printer. Request the customer to leave the room while the call is answered. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. explaining to the user the unit will be restored as quickly as possible. Ignore the call. The customer states they have important documents and photos on the drive which cannot be replaced.com Ac tua lTe sts . Answer: C QUESTION NO: 882 The technician is on-site at a customers home. until they have completely calmed down. Inform the customer about the need to take the call from the school. Immediately replace the hard drive with a new. they determine that the hard drive has failed. Which of the following options is the BEST course of action? A. what has happened to the drive and explain the options available. Document on the service record the steps the technician took to evaluate the drive. C. in case the customer decides to sue for loss of data. and then explain why they cannot get the printer installed themselves. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. and then tell the user to try the install once again. Immediately stop working and leave the room to answer the call.

B.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. D. Install an on hand video card and show the customer it is repaired. Discuss options acceptable to the customer to address the issue. Establish the probable cause of the card failure for the customer. C. D. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. C. Which of the following would be the NEXT evaluation step? tua lTe sts A. Check the power connections to the equipment and see if there is a surge protector in use. B.actualtests. Question the customer on any changes made to the computer before installing the video card.co m The technician has completed the repair action on the computer. B. Re-evaluate the repair theory to ensure the issue will not occur again. Which of the following is the NEXT step to take? A. . Replace the PS2 keyboard with a USB keyboard and try again." . Which of the following is the NEXT course of action? . Any Time. Document the evaluation and actions taken. Boot to BIOS/setup and confirm the hardware settings are correct. Check the work area and keyboard for foreign substances.www. C. Test the computer to determine the probable cause of failure. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. the video card is failing. Question the user to insure they do not attempt to make changes and break the computer again. They have checked the printer and found coworkers have been printing documents. Which of the following is the NEXT step to take? "Pass Any Exam.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. D.

After inserting the PCMCIA card. The technician has to use Device Manager to update the drivers and then attach the scanner. B. Which of the following describes the NEXT step to take? lTe sts . The technician has to boot. Ask the customer to open the printer properties and check the page size and paper orientation. The technician needs to install the scanner using the instructions provided. C. The technician has to turn on plug and play before the scanner will work. as this may have deleted the network printer. D. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. Install the card using the customers log in.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. D. Any Time." . C. B. B. check Network Places to ensure proper card functionality. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. ensure the phone and modem properties are set for the local area code.www. and then configure the card using the administrative account.co m 269 .actualtests. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. and then install the drivers. C. Answer: B QUESTION NO: 888 A. After installing the card. After installing the card with the administrative account. have the customer test the card using their log in. Ask the customer if they have installed a local printer at home. Check that the network printer is connected to the USB port on theusers computer. plug in the scanner. D.CompTIA 220-701: Practice Exam A. Which of the following actions will BEST resolve the issue? A.

B. C. If wireless security is enabled on the network.actualtests. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. D. DNS D. NETBEUI is designed to be used on small size LANs. the Infraredport will no longer function.www.co m . Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. Bluetooth devices will need to add the security code. B. "Pass Any Exam. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. A. C. B. Any Time. the embedded keyboard will not function correctly.com 270 Ac A. TELNET C." . DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A .CompTIA 220-701: Practice Exam A. If the external keyboard number lock is toggled on. C. NETBEUI can only be used on pre-Windows NT networks. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). HTTP B. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. D. When the Bluetooth function is enabled. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. NETBEUI is unavailable on non-Windows operating systems. Docking stations will only work if an external power supply is connected.

D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. D:\i386\tools /cmdcons C. and begin running diagnostics on the printer. Any Time.www. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. They have no moving parts and can tolerate vibration.actualtests. E. They have a larger platter than other magnetic devices. turn the printer off and on. Answer: A. and verify the correct tray is being selected before printing. Redirect the customer to another printer if available. NETBEUI can only be used with DHCP. Reinstall the printer drivers. They require more power than other drive types. run a self-test. D. NETBEUI is not a routable protocol. Ask the customer which printer the customer prints to. D. ensure the device is still online." . and then attempt to print from the computer. The customer works at a company where the users all print to networked printers. D:\i386\utilities\console D. is setup as the default printer. Verify which printer the customer prints to. D:\i386\tools\console B. "Pass Any Exam. C. tua lTe sts A customer reports that a computer can no longer print. C. B.co m Answer: D 271 . B.CompTIA 220-701: Practice Exam D.com Ac A. turn the printer off and on. Which of the following is the BEST approach the technician should take? . They are susceptible to failure typically caused by strong vibration or rough handling. and send a print job. run a print engine test.

D. C. Solid state drives are faster. but not CD media. more reliable.com Ac tua lTe A.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . DVD media." . and require less power. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. Flash drive D. D. DVD media. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. and require more power.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. more reliable. Any Time. more reliable. and CD media. SATA drive sts . IDE drive C. and CD media.www. more reliable. which of the following holds true? A. DVD media. Solid state drives are faster. USB hard drive B. Solid state drives are slower. C. but not CD media. Blu-Ray drives can read Blu-Ray media. and require more power. DVD drives can readBlu-Ray media. magnetic drives. B. Blu-Ray drives can read Blu-Ray media. DVD media. B. DVD drives can readBlu-Ray media. and require less power. Solid state drives are slower.actualtests.

C. where a router interconnects one or more networks. Which of the following ports needs to be blocked to prevent Internet access? A. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. FTPS C. by default? A. 23 D. Any Time. B. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. and a switch transmits data directly to the device. where a router interconnects devices on a network.CompTIA 220-701: Practice Exam A. Liquid cooling systems are more effective at cooling the processor.www. C. A switch interconnects devices on the same network to be able to communicate. FTP B. D. Liquid cooling systems are less effective at cooling the processor. B. "Pass Any Exam. Liquid cooling systems are less efficient than the traditionalheatsink technology. 21 C." . HTTPS D.co m .com 273 Ac tua lTe QUESTION NO: 901 sts . 20 B. A switch interconnects one or more networks. A router broadcasts all data packets that are sent on the network.actualtests.

Any Time. Suspend D. D.actualtests. FAT32 C. which of the following is the BEST task to perform? A.co m 274 . FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. C. Partition the hard drive. and a router transmits data directly to the device. which of the following file system formats would be the BEST choice for security purposes? A. CDFS D.com Ac tua lTe sts . NTFS B. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. A switch broadcasts all data packets that are sent on the network. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A.CompTIA 220-701: Practice Exam D. B. Hibernate Answer: D "Pass Any Exam. Wake on LAN (WOL) B. Standby C.www. Backup the hard drive. Update the device drivers." . Format the hard drive.

Any Time. but WPA2 was the most secure standard.11i network standard that ensures the most secure wireless encryption." . Encryption type D. WEP was the original encryption standard developed for WiFi networks.com 275 Ac tua lTe sts . Device Manager B. Disk Management D.co m . Security key used C. WPA D.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. Broadcast name B. WPA was an upgrade. System Information C.actualtests. but that could be easily hacked. WEP2 C. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. SAFER+ is used to encrypt Bluetooth communications.www. WEP B. WPA2 Answer: D Explanation: WPA2 is the more secure 802. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A.

Fingerprint scanner C. Which of the following has MOST likely been performed? A. Any Time. Port 25 has been opened. Ctrl + Alt + L D.actualtests.co m 276 . A malicious program that spreads itself in a system without the need of a host. "Pass Any Exam. B.www. IR scanner B. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.CompTIA 220-701: Practice Exam A." . C. Drive lock D. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. B. Malicious code that can propagate itself to different host files. A program that is used to track user information for commercial reasons. Windows Key + D C. Ctrl + Alt + Esc B. Port 25 is no longer being used. QUESTION NO: 910 Which of the following BEST describes a virus? A. D.com Ac A. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . A program that appears to be harmless but has a malicious agenda.

co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity.www. BIOS security D.CompTIA 220-701: Practice Exam C." . Any Time.actualtests. Port 25 is setup for port forwarding. Data has been backed up. m Answer: B .com 277 Ac tua lTe sts . Data has been restored. SATA B. Username and password B. Biometrics C. The hard drive has been reformatted. The hard drive is set to pre-format conditions. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. Port 25 is running at full duplex. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. D. Which of following drive types did the technician install? A. IDE C. PATA D. C. B. Solid state Answer: D "Pass Any Exam. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. D.

QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A.com Ac tua lTe sts ." . IR keyboard D.www. Dual-layer DVD B. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam.7GB of data.7GB? A. FDD D.actualtests. Solid state B. Laser barcode reader C. Any Time.co m 278 . Single-layer DVD D. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. CCD barcode reader B. Optical C. Floppy disk C.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A.

HDMI B.com Ac A. Auto Alignment B.CompTIA 220-701: Practice Exam A." . S-Video C. VGA D. Task Bar D. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A.co m 279 . Event Viewer "Pass Any Exam. Degauss D. Task Manager B. My Computer D. Any Time. My Network Places B. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A.www. Start Menu C. Control Panel C. Resolution C.actualtests. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts .

Cable D. Fingerprint scan B. Dial-up B. DSL D. Satellite . "Pass Any Exam.www. Dial-up C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Any Time. Verbal recognition D.com Ac Biometric authentication is a security feature preventing access to a device." .actualtests. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Satellite C. Wireless B.co Which of the following network connections uses an analog signal? m 280 . Which of the following is an example of this feature? tua lTe sts A. Password C. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.

actualtests. 400Mbps B. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A." . IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.com Ac tua lTe sts . 7 meters (23 feet) C. 800Mbps D. 480Mbps C.0 B. Desktop PCs D. Cell phones B.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. Any Time. USB 2.www. Notebooks C. 10 meters (33 feet) D. IEEE 1394a D. PDAs "Pass Any Exam.0 interface? A. USB 1.1 C. 5 meters (16 feet) B.co m 281 . 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A.

actualtests.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 300Mbps C. Any Time. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. Control Panel > System Applet > Properties > Advanced Tab D. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 63 D. 400Mbps D.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. Right click on My Computer > Properties > Network Identification Tab C. 15 C.www. Right click on My Computer > Properties > Computer Name Tab B. 150Mbps B. 800Mbps . 7 B.

USB mouse D. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . Windows 2000 Professional D. Laptop LCD screen B. Intel Pentium M B. Any Time. Intel Itanium C.actualtests. WindowsVista Business B. which of the following is the proper way to delete a print job in queue? A.www. Intel Core 2 Duo "Pass Any Exam. Intel Pentium 4 Extreme Edition D. Optical DVD. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A.CompTIA 220-701: Practice Exam A. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. CRT monitor C." .com 283 Ac A.co m . Windows Server 2003 C.RW drive Answer: B QUESTION NO: 934 In Windows XP. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B.

C. the cable is plugged in and the PC is up and running.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard.www. The StickyKeys option is enabled. D. numbers appear on the screen. Any Time." . Which of the following is the correct cable to use? A.actualtests. B. D. B. Which of the following is the MOST likely cause of this situation? A. Which of the following is the BEST reason why this fix worked? A. 9-pin male to male C. Older ATX power supplies are no longer available. Newer ATX power supplies do not use pins 21 through 24. Answer: B While replacing an ATX power supply in an older model desktop PC. the technician observes the motherboards main power connector has less pins than the new power supply cable. Newer ATX power supplies are 20/24 pin compatible. Older ATX power supplies have a separate P4 connector. The ToggleKeys option is enabled. C. 6-pin male to 4-pin female B. Answer: B "Pass Any Exam. The FilterKeys option is enabled. After clearing it with the manufacturer.co m 284 .com Ac QUESTION NO: 939 tua lTe sts . 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. The NumLock option is enabled. 4-pin male to male D.

" . On the front side bus D.com Ac tua lTe sts . Between the CPU and RAM B. Any Time. Printer settings D.actualtests. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. RDRAM "Pass Any Exam. SDRAM B. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. DDR2 C. Cable C. DSL D. On thesouthbridge chip C. Print test page B. Fiber B. Print queue C.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A.www. SODIMM D.co m 285 .

www. BNC B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. 802.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. 802. STP D.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . UTP .11a B.com Ac Which of the following wireless types. Any Time. 802.11g D.11n C. 801. ST C. has the GREATEST throughput and amount of coverage? tua lTe sts A. by default.actualtests. Plenum B. Non-plenum C. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A." . RJ-45 D.

C. Press ctrl + alt + delete on the keyboard. Which of the following threats has been attempted? sts . Denial of Service (DoS) attack D. B. Trojan attack C. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Attach an external keyboard. Any Time.actualtests. Which of the following is the NEXT step in the troubleshooting process? A. Maximum resistance C.www. Maximum output wattage D. Dealing appropriately with confidential materials B. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Re-install the OS.co m . Update the keyboard drivers.com 287 Ac A." . Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. The technician explains this is against company policy. The employees signing this memo and carrying out these new procedures is an example of which of the following? A.CompTIA 220-701: Practice Exam A. Social engineering B. D. Compliance in the workplace "Pass Any Exam. Maximum input voltage B.

Unclassified B.co m . Any Time.www. Despite the stricter performance specifications. 150 meters (492 feet) "Pass Any Exam. Self monitoring.R.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked.M. Task scheduler C. Which of the following security elements governs data sensitivity? A.com 288 Ac tua A. 328 meters (1076 feet) B.actualtests. Exceptions C. A. and ATM. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Event Viewer B. token ring. 30 meters (100 feet) D. Professionalism in the workplace D. Cultural Sensitivity D. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.CompTIA 220-701: Practice Exam C.A." . Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. It is company policy that all documents be labeled even if they are not sensitive. analysis and reporting technology (S. 100 meters (328 feet) C. Which of the following should be used? sts QUESTION NO: 952 . Configuration Utility D.

actualtests. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. fixed resolution of an LCD is called the native resolution.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. NiMH C. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss.co m Explanation: The single. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. This chemistry has a high energy density and is lightweight. Alkaline D. NiCd B. A.www. Any Time. Contrast ratio C.com 289 Ac tua lTe sts . . Besides they only receive charge if the voltage is low." . Pixelation D. Native resolution B. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power.

QUESTION NO: 959 "Pass Any Exam. ACPI must be supported by the computer motherboard. Any Time. Desktop replacement D. the motherboard and processor must support the standard. The BIOS must support ACPI B. The motherboard must support ACPI D. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. basic input/output system (BIOS). In addition.co m Answer: B 290 . . Portability B. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance.CompTIA 220-701: Practice Exam A. True B." . Answer: B Explanation: You need Windows 98 or later to use ACPI. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. The processor must support ACPI. Higher-quality construction Which of the following is not a requirement for ACPI to function? A.actualtests. YOU must be running Windows 95 or later C. You always need to compromise in configuration when you purchase a laptop in your decided budget. Increased performance C. and the operating system.www.

RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. 184-pin DIMM D. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. 200 MHz and 266 MHz with operational voltage 2. 72-pin SIMM C. The SDR SDRAM uses DIMMs with 168 pins. The SIMM is the predecessor to the DIMM.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. EMI Answer: A "Pass Any Exam. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. such as wireless communications. Mouse C.co m 291 .www.com Ac tua lTe sts . Any Time.5v. ESD C. Point stick D.actualtests. CRT D. RFI B." . Touchpad B. 168-pin DIMM B. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick.

DOS B. Another computer with the same video card B. The video card manufacturer's website C.SYS B. . Run Windows without processing AUTO EXEC.BAT and CON FIG. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. thus forming an image on the drum? "Pass Any Exam. Worm C.com 292 Ac tua lTe sts A. Where could you check for troubleshooting information? (Choose all that apply. Skip loading the Registry. Boot the system without scanning drives.) A. The manual that came with the card D. C. The server log Answer: B.co m What does Safe Mode allow you to do? .www. Start Windows using only basic files and drivers. Logic bomb D.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode.actualtests. Windows loads only basic files and drivers so that you can find out the configuration errors easily. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. D." .

D.CompTIA 220-701: Practice Exam A. What can we benefit from a password generator? lTe sts . Defective toner cartridge B.com Ac tua A password generator can be part of a password manager.actualtests. thus forming an image on the drum. B. Dirty drum D.co m 293 .www. When a password policy enforces complex rules. Generators extend the requirement to periodically change passwords. Writing B. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A.EXE "Pass Any Exam. Worn pickup rollers C. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Generators eliminate the requirement to establish log-in attempt limitations. C. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. RDISK. Brokenfuser Answer: B QUESTION NO: 967 A. Developing D. Automated System Recovery (ASR) B. Transferring C. it can be easier to use a password generator based on that set of rules than to manually create passwords. Generators eliminate a user's tendency to create passwords that can be a security liability. Generators create new passwords every time a user signs in to prevent social engineering." . Any Time.

actualtests.CompTIA 220-701: Practice Exam C. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC in. AC in. ISO C. DC in. and CD media. Enhanced Startup Disk (ESD) D. CSMA/CA D. OSI B. DC out D. Any Time. CSMA/CD "Pass Any Exam. False Answer: A QUESTION NO: 970 Of the following voltage pairings. A. AC in. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. AC out Answer: C Explanation: The AC in.co m . DC out C. respectively. which one accurately represents the input and output. True B.www." . AC out B. you need to use Automated System Recovery (ASR).com 294 Ac tua lTe sts . QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. of power supplies and AC adapters? A. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. DVD media.

There is no such option as Complete backup.co m . Normal C. 802. 802.11b C.11a B. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.11b and 802. QUESTION NO: 973 Answer: B.11d D.11g. The normal backup clears the archive bit after backing up to let the system know that the file was backed up. 802." .com 295 Ac A.11d is not a commonly implemented standard. you need to select the normal backup type. Copy backs up all files but does not clear the archive bit.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.4GHz radio frequency range and are directly compatible with each other are 802. Any Time. 802. 802. Complete B.) lTe sts .11a operates in the 5GHz range and 802.www. Although Incremental backup clears the archive bit.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. it only backs up files the files that have changed since the last backup. Incremental D. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.actualtests.11g tua Which of the following wireless IEEE standards operate on the 2.

44MB D. QUESTION NO: 977 "Pass Any Exam.CompTIA 220-701: Practice Exam A. 360KB B. . The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively." .actualtests. 1. 2. Security zones D. The extended-density 3½? floppy diskettes can be formatted to 2.44MB.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. Mantraps C. WINNT32. Any Time.EXE C.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A.EXE D. Perimeter security B.88MB.co m 296 .BAT B. It is the first layer of access control that is intended to delay or deter entrance into a facility. SETUP.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. 720KB C.www. WINNT. INSTALL. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility.

CompTIA 220-701: Practice Exam In order to delete and/or replace system files. A. ATT RIB D. which command do you use to remove the Hidden. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. True B. and then remove it from laptop.BAT issues D.Only attributes on the file before you replace the file? A. and ReaD." . DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. Swap file issues OE. Any Time. UNDELETE B.com 297 Ac tua lTe sts . ERASE C.actualtests. Star B. Configuration file issues C.Boot file issues Answer: C "Pass Any Exam. System.www.co m . Ring D. AUTO EXEC. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. BUS C. System files not found B.

" . TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. TCPACKattack B.actualtests. System "Pass Any Exam. B. Which type of attack is probably occurring? A. Virus attack D. Hidden. False .CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. m 298 . Read Only C. True B.www.com Ac A. The server indicates that it has exceeded its session limit. Smurf attack C.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. True B. False tua QUESTION NO: 983 lTe Answer: A sts A. Any Time. Archive D.

Satellite C. What services are associated with these ports? (Choose two.co m 299 .B. HTTPS Answer: C.CompTIA 220-701: Practice Exam E.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. Refer to the following Internet connectivity methods. port 443 and port 80 have been disabled. Archive. Dial-up Answer: C QUESTION NO: 987 USB. DSL D. The attributes such as Encryption and Compression are not supported by FAT 32. True "Pass Any Exam. Cable B. eSATA and Express Card/54 are examples of hot pluggable devices A. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . Read Only.actualtests. Any Time.C. HTTP D.) A.www. FTP C. Telnet B. Compression Answer: A. QUESTION NO: 985 You are administering a system that has been locked down for security reasons.D QUESTION NO: 986 A." . You notice that among all of the other ports. They are supported by NTFS files system.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. and System attributes on the files.

actualtests. CCFL C.co Answer: D m 300 . is necessary to be entered before booting into the operating system? A." .ROM drives. floppy drives have a 5. you must insert the connector correctly or the drive can be damaged. User Accounts C. LCD D. D. LDAP Answer: C "Pass Any Exam. CRT B. the floppy drive requires no external access. Any Time.25-inch form factor and must be installed in the larger drive bays C. once setup. POST B.CompTIA 220-701: Practice Exam B. Because it is antiquated technology. Hide answers/explanations Atypical backlight technology is A.com Ac tua lTe sts QUESTION NO: 989 . False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. Although some drives might not clearly key the receptacle for the Berg power connector. LED Answer: B QUESTION NO: 990 Which of the following password. floppy disk drives can no longer be purchased new. Like a hard drive.www. Like DVD. BIOS D. B.

The motherboard is preset from the factory to work with only one CPU and only one type of RAM module.co m 301 . Floppy D. Network C.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. however. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Live CD B. B. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. modern operating system on a computer lacking mutable secondary storage? A. the portable computer will automatically connect to a wireless network.actualtests.com Ac tua lTe sts . Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. if it is used in a hotel or on an airplane. "Pass Any Exam. Any Time. Roaming profile B. D. C. Driver signing D. which statement concerning CPU and RAM configuration is most true? A.www. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. For example. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. a portable computer with a docking station is generally connected to a local wired network. Which of the following feature enables that? A." . Hardware profile C.

" . malicious software that is self-replicating and self-propagating B. FTP B.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. Any Time.com 302 Ac tua lTe A. malicious software that monitors Internet surfing habits C. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. Remove DVD. Remove LCD C.actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. Remove PC card adapters B.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . malicious software that changes the user's home page D. WAN D. During your working hours.www. As an experienced technician. Remove Backlight D. VPN C. HTTP sts . what is your recommendation so as to avoid the potential damage during transit? A.

) A. True B." . B.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. Any Time. A VPN is a secured line of communication between two points through a public network. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. C. IP address B.co m 303 . C:\System\Windows32 C. C:\System32\Win B. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date.B A.www. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . D. DNS server Answer: A. Default gateway D. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. Subnet mask C.com Ac tua lTe Refer to the following descriptions.actualtests. C:\Win\System32 "Pass Any Exam.

actualtests. System lock-up sts When a Windows-based application attempts to access memory another program is using. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. Backlight B." .co QUESTION NO: 1002 m 304 . QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. Windows protection error B.CompTIA 220-701: Practice Exam D. SPGA "Pass Any Exam. Socket479 B. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Any Time.www. what is the error that will be generated? . ZIF C. Screen D. Inverter C. Illegal operation D. It also occurs when a program tries to access a memory address which does not exist. LPGA D.com Ac tua lTe A. General protection fault C. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows.

Single-sided. Controller C. and then clicking and dragging D.www. Any Time. Host adapter Answer: A "Pass Any Exam. Hard disk D.actualtests. Highlighting the Taskbar and double-clicking in the center tua lTe sts . Double-sided.R D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. pausing until the pointer turns into a double-headed arrow. Right-clicking the mouse and dragging the Taskbar to make it bigger B. Double-sided." .com Ac A. single-layer DVD. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Double-sided. Left-clicking the mouse and double-clicking the Taskbar C. Drive interface B.co m 305 . The dual layer capacity of Blu -ray disk is 50 GB. Moving the mouse pointer to the top of the Taskbar. single-layerBlu-ray disc C. No other given options can store roughly more than 17GB of data. double-layer DVD+R B.

you notice a discolored area." . You explain to them that not every attack depends on implementing advanced technological methods. Any Time. Improper manufacture C. 22 C. take advantage of human shortcoming to gain access that should otherwise be denied. What is usually a cause of this? A. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. What term do you use to describe attacks of this type? A. Power surge D. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. you're trying to educate users on the importance of security. and a host adapter. QUESTION NO: 1007 To increase security. 23 D. 21 B. IDS system C. Which port will you need to block to prevent Telnet from being used? A. you decide to use your firewall to block the Telnet protocol. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. Social engineering B. Some attacks.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. controller. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. Spilled liquid B.actualtests. A HDD magnetically stores data on discs that are known as platters.www. Perimeter security D.co m . you explain.com 306 Ac tua lTe sts . Biometrics "Pass Any Exam.

7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A.actualtests. A. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. Any Time. 63 D. It was used with trademarked name FireWire. /help C. This is because it is not only high speed but also supports isochronous data. to describe their 1394 products. Other companies make use of other named such as i. /and D. /? B.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. lTe sts .www. which means delivering data at a guaranteed rate. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. such as video devices. 127 C. 15 B." . which can connect up to __peripherals in a daisy-chained topology.co m 307 .link and Lynx.

actualtests.co m 308 . Toner cartridge C. Ink cartridge B. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. Left-click a directory and choose Find.exe at the command prompt. Ipconfig C." . A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides.www. Click Start-> All Programs-> Search. Any Time. how can you start a search for files and folders? A. sts .com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Tracert D. Answer: D "Pass Any Exam. D. B. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Daisy wheel D. Run search. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). C. Ping B. This ink is fired through Ink Cartridge. Click Start-> Search. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle.

C. Berg "Pass Any Exam.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment.www. Answer: C. Keep records of accident reports. B. AT system connector B.co m You have a computer with the IP address 171.) A. D.18. B. Class B C. This is not a valid IP address . Answer: B. C. D. Display an OSHA poster in a prominent location.) A.C.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Provide properly maintained tools and equipment.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.1. Carry monitors with the glass face away from your body. Attend yearly OSHA safe work environment seminars. Lift by bending over at the waist. Use a cart for heavy objects. which of the following are good procedures to follow? (Choose all that apply.226. Class C D." . Ensure that there are no safety hazards in your path. What class is this address? . Class A B. Any Time.actualtests.com 309 Ac tua lTe sts A.

you see residue from previous images on the output. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer.) A. For example. A broken cleaning blade Answer: C. What two things are the most likely causes of this problem? (Choose two.co m Answer: C 310 . to a laptop. A bad erasure lamp D.www. without sacrificing the mobile computing functionality of the machine. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. S4 QUESTION NO: 1020 A.CompTIA 220-701: Practice Exam C. S1 B.actualtests." . An overheating printer C. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. Molex D.D QUESTION NO: 1022 "Pass Any Exam. S3 D. . S2 C. True B. as well as additional ports. Any Time.com Ac tua lTe sts The docking station adds expansion capabilities. A faulty transfer corona wire B.

Recently. Any Time. you are responsible for fixing the problem." . while Berg connectors are used with floppy drives. C. Inform the customer that others are waiting.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. but he has no idea what the problem is. B. D. the customer is anxious to know when he might come back to pick up his computer. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. Before leaving the Repair Center. The technician will get back to them as soon as possible. Therefore they use Molex connectors. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. The 4 pin Berg connectors provide power "Pass Any Exam. D. What is the best answer to that? A. Memory cards C. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets.com 311 Ac tua lTe sts . there is something wrong with it. Ask the customer when they would like to have the work completed. Thumb drives B. So. Give the customer an estimated time for repair based on the technicians assessment.actualtests. SoliD.www.co m .state drives D. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Ask the customer to check daily to see when it is completed. he takes the computer to the Repair Center and as a technician. B. SATA hard drives most often use the same type of power connector as PATA hard drives. Molex connectors are used with PATA hard drives. C.

30.co m .000 volts is below human sensation. Both SATA Power connector and Molex connector cannot be used on the same drive." . 300.www. Tablet C. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. It has a fliparound screen and can be held like a large notebook.actualtests. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. Luggable B.000volts C. Any Time.000 volts to feel a shock.CompTIA 220-701: Practice Exam supply to floppy drives. SATA hard drives and PATA hard drives do not use the same type of power connector. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. "Pass Any Exam. It also allows you to write notes directly on the screen with a special pen called stylus. 300volts B.000volts D. The P8 and P9 connectors are used by AT-based motherboards. The charge below 3. Netbook D. lTe sts . If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. 3.

" .co m 313 .CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB. eSATA and Express Card/54 are examples of hot pluggable devices A.www.com Ac tua lTe sts .actualtests. True B. False Answer: A "Pass Any Exam. Any Time.

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->