Lotus Notes impotent question

. Q: What is User ID (user.id) file?
A: You must have a User ID to login to Lotus Notes. Your User ID, a file that your administrator creates, contains information that Notes uses to identify you. Your User ID is located in the Notes/Data directory and can be recognized by the extension ID, for example user.id, or peter.id Your User ID contains the name of the ID owner and certificates: • • • • • The Notes license number, and the Notes ID type A certificate which allows access to servers that recognize the certifier A public key used to encrypt documents sent by the owner A private key used to decrypt documents sent to the owner Encrypted Lotus Notes password.

You can view the contents of your User ID by choosing File - Security - User Security (Macintosh OS X users: Notes - Security - User Security). Because your User ID acts as your identification, you must store it in a safe place just as you would a passport or driver's license. The best way to do this is to keep a copy of your User ID on your hard drive and another copy on a floppy disk that you can store away. This ensures that you always have a backup of your User ID if you need it. Having a copy of your User ID on a floppy disk also allows you to take your User ID with you to access Notes from other Notes workstations. When you are away from your computer, you should always lock the display of Notes to protect the data that you have accessed using your User ID.

Q. What is Id File Ans. Public key, private key , user name , password, expire key etc.. Q. What is lotus Port Number Ans. Port no 1352 Q. What is use protocol Lotus Notes Ans. TCP & NRCP(Note Remote Procures call) Q. What is Archive Folder Ans. Archive is cut &Paste Folder

: Why is my mailbox being archived?
A: IT Services is trying to work with all users to keep their Lotus Notes environment running as efficiently as possible. In order to do this, we are recommending to all clients to keep their mailbox size below 400 MB. Large mailboxes make viewing messages slower, can cause server performance degradation, and are more prone to corruption. In order to address this, and provide users with additional tools for mailbox management, server-side archiving is being enabled on largest mailboxes on the server each month. From that day on, those mailboxes will be archived automatically every night moving older documents from the main mailbox to the mail archive based on the predefined criteria. For more information about archiving and mailbox management check the following links: Managing Your Lotus Notes Mailbox - inSight, Winter 2005 The Battle of the E-Mail Bulge - inSight, Winter 2005 Once archiving have been enabled on your mailbox, you will be able to access your Archive Mailbox directly from your mail archive through the icon on your main mailbox navigator (see Fig 1). However, you will first need to add a new Server Connection document to your Lotus Notes address book (see Fig 3 below for instructions). You will also be able to access your mail archive in Domino Web Access (aka iNotes) in the same location (under the Tools heading) as your main mailbox (see Fig 2). You will not be able to access your Archive Mailbox through IMAP. To review which documents have been archived, please select "Actions > Archive > Open Log" from the menus while in your main mailbox.

Q. What is replica ? Ans. Replica is copy paste folder
We can't all stay in our offices entire day and every day. That means we occasionally need to do our daily office routine outside our office. Sometime we may need to access our Notes Mailbox from home, sometimes from the hotel room using our laptop. Because your office computer is directly connected to the campus network with a network card, accessing your Notes mail in the office is easy and time efficient. When it comes to remote access to your Notes mail through the modem connection, it isn't time efficient anymore and let's say it: it's slow. It is so because your mailbox is located on the server and each time you are trying to open a message or compose the new one, data must travel from the server to your computer via the telephone wire which greatly affects the speed. The modem type also plays an important role: cable modem users will not complain as much as 28.8 Kbps regular modem users. Is there anything you can do to avoid the delay caused by the modem and the telephone line? Yes, there is. It's called Replication. Let's start with the definition:REPLICATION is the process that Lotus Notes uses to keep copies of the same database synchronized with one another.

Practical example: Instead of accessing your Notes Mailbox (mail database) on the server every time you are trying to read your mail, create a new message, etc. you could create a twin copy (Replica) of the mail database and store it on the hard drive of your home computer or your laptop. After you do that, you will connect to the server only to download the mail from the server copy to your local copy (replicate your mailbox) and you will be able to read your mail, compose new messages, etc. in the "off-line mode", i.e. being disconnected from the server. Once in a while you will be connecting to the server for few minutes to synchronize (replicate) the two copies of your mail database. Replication will download all your new messages from the server copy into your local copy and upload newly created messages from your local copy to the server copy. Sounds easy? Let's do it ! Lotus Notes R4.6 users need to follow the steps outlined in "How to enable mailbox replication?" FAQ in order to create and activate local replica of your Notes mailbox. Lotus Notes R5 users do not have to do anything special. Local mailbox replica is automatically created during the post-installation setup of your R5 Notes workstation.

Q: Why should I use Lotus Notes as opposed to some other e-mail software?
A: You probably already know that one of the components of Lotus Notes application takes care of receiving and sending e-mail messages and other documents. But Lotus Notes is more than just another e-mail software. Behind the Notes interface that you see before you is a sophisticated system for storing, managing and transmitting information, backed up by a team of well-informed support people located right here on campus. Notes empowers groups of users by offering them a secure delivery and storage system for exchanging documents and ideas in a fast and convenient manner. Lotus Notes goes beyond traditional e-mail. You will soon realize that Lotus Notes Mail is equipped with features that exceed that of any software package of its class used on campus to date. With Notes you can store, sort, organize, respond, spell check, embed, view and attach; all with the simple click of a button. Notes

combines all the most advanced features of other e-mail applicatrions. Lotus Notes integrates your e-mail with calendar that is built into your mailbox, address book, "ToDo" list and the Web, and streamlines daily information management. At first, you might be using Notes only for e-mail, but IT Services is developing Notes Applications (databases) that will allow you to perform different tasks in a quick and convenient manner. Databases for storing CV's, administrative forms, Undergraduate and Graduate Calendars, Course Offerings, resources reservation system, Virtual Course Kit and much more are in the works. You will be introduced to these and other powerful and exciting features in the near future. There are many advantages in store for those who choose to unleash the full potential of Lotus Notes. Notes is a time-economizing tool that can eliminate the confusion of paper-shuffling. Notes security options insure that shared and private documents will not go public.

Q: How can I reduce the size of my Notes mailbox?
A: Reducing the size of your mail database makes it easier to use (faster) and takes up less space on the server. You can do the following to reduce the size of your mailbox: • • • Delete messages that you no longer need and empty your Trash folder. Save large attachments on your hard drive, and remove them from the mail messages. Have automated archiving enabled on your mailbox (contact the HelpDesk to have it enabled).

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What is "Password Checking" in Lotus Notes?

A: IT Services has recently enabled a security feature called "Password Checking" on the Domino servers. This feature will store your Lotus Notes password (normally stored only inside your User ID file on your computer) in an encrypted format inside Domino Directory on the servers. When logging into Lotus Notes, the Lotus Notes client will compare the password in the ID file with the password encrypted on the server. If these passwords match, you will be able to access your resources on the server. If these passwords do not match, you will be prompted with a message that you must change your password to match the password in the ID file (see below).

Why is IT Services implementing this change?
Lotus Notes and Domino have a very robust and complex security system. The foundation of this security system is the User ID file, which can be thought of as your passport to access the resources you are allowed to access. Your Lotus Notes password, stored encrypted inside your ID file, unlocks this passport. However, if someone were to obtain both your ID file and password, without password checking in place, they could assume your identity and access the resources delegated to you. Since the password in the ID file is set per ID file, if you change your password on one computer, the ID files on other computers are not updated (with the exception of roaming users). With password checking enabled, once you change your password in one ID file, the other ID files must have their passwords changed manually to match (incl. roaming users). This effectively de-activates any ID files that may be in circulation, and prevents unauthorized access.

What do I need to do in order for password checking to work?
In order to activate password checking, you must change your Lotus Notes password. This will update the information inside Domino Directory on the server with an encrypted copy of your

password for the system to perform the comparison. To change your Lotus Notes password do the following inside Lotus Notes: 1. Click on File, Security, User Security. Enter your current password. 2. On the User Security Window, click on the "Change password" button. Enter your current password again. 3. Now, enter your new password and click OK.

Once you change your password, when you attempt to login to Lotus Notes on another computer that does not have the correct password in the ID file, you will receive the following message:

You must then change the password on that system to match your new password by following the steps above.

What happens if I forget my password?
If you happen to forget your password, you will need to come to the IT Services HelpDesk, 1st floor University Computer Centre, and prove your identity. Once your identity is established, one of the Lotus Notes administrators will be able to reset your password. How do I change my notes password? A: To change your Lotus Notes password please follow these steps: Lotus Notes 6.x

1. Click on File and select Security - User Security ... from the pull-down menu. 2. Type in your current password and press Enter (or click OK)

3. Click the button Change Password

4. Type in your current password once again and press Enter (or click OK)

5. In the "Change Password" dialogue box, type in your new password (8 characters or
more) twice and press Enter (or click OK)

6. Click the button Close to close the "User Security" dialogue box.
Pleasa note that your new password will be effective immediately but it will be changed only on that one computer (unless you have been upgraded to a "Roaming User"). If you have Lotus

Notes installed on more than one computer (for example at home), you must repeat this procedure on each computer to change the password there Can students obtain Lotus Notes accounts? A: In general, only University faculty and staff members are entitled to a Lotus Notes account and support. However, IT Services also offers Lotus Notes accounts and support to students who meet these criteria: • • • • Student helping his/her professor with a Web site development using Domino Designer Student TA or GA assisting his/her professor who uses ViCKi (Lotus Notes based course management tool) Student employee working in a non-academic or academic department at the University Student requesting a Notes account must be registered for the current term

To request a new Lotus Notes account on the student Domino server, please send a message to helpdesk@uwindsor.ca including the following information: • • • • • • full name (preferred name) student number employee number (if available) University network USERID (must activate at http://uwindsor.ca/userid) name of the professor or full time staff member (referral) current e-mail address (if not using University's student e-mail account)

Q: How can I access my Lotus Notes mailbox off-campus?
A: There are three separate ways of accessing your Notes mailbox from a remote location:

1. Using a Web browser & Domino Web Access (formerly known as iNotes webmail); no
initial configuration is required 2. Using IMAP capable e-mail reader such as MS Outlook Express (OE has to be configured first) 3. Using Lotus Notes client software (LN has to be installed and configured first)

All three require a TCP/IP connection to the Internet. This could either be a dial-up modem connection over a telephone line or a high speed connection (preferred) through your cable company or DSL (COGECO, Sympatico, etc.). It is not required that you use the University of Windsor dial-up connection. You could use any Internet Service Provider (ISP).

1. Using a Web browser & Domino Web Access (aka iNotes or Webmail)
You can access your Notes mailbox that is stored on our mirrored Domino servers ZEUS/VENUS using a Web browser such as MS Internet Explorer (preferred) or Mozilla Firefox. This means that you can check your e-mail from any computer connected to the Internet and no initial setup of the browser is required. See the detailed instructions below in order to take full advantage of this

service. You must know your UWin password in order to use Domino Web Access. Your UWin password is separate from your regular Lotus Notes password and any other network passwords such as Novell (LAN) or SIS passwords. For your convenience, however, the Notes Administrator made your initial Uwin password the same as your initial Lotus Notes password. Both were given to you when you first started using Lotus Notes. Changing your Notes password does not affect your Domino password. If you cannot remember your UWin password, contact the IT Services HelpDesk at ext. 4440 and they will reset the password for you. To open your Notes mailbox in a Web browser, open the following URL: http://webmail.uwindsor.ca and click the appropriate button.

When asked for the Userid and Password type your regular network USERID (this is the word that appears before the "@" sign in your e-mail address) and enter your UWin password (may be different from your Notes password) as shown below: : What is a Domino password?
A: A Domino password, also known as Domino HTTP password and ViCKi password, is a separate password that is required to access the following resources: • • • • • • Domino Web Access, a webmail interface to faculty/staff e-mail system (webmail2.uwindsor.ca) IMAP access to faculty/staff e-mail servers (imap3.uwindsor.ca) ViCKi (Virtual Course Kit) Web sites for University courses (web3.uwindsor.ca) Quick Web sites for University courses (few course instructor uses Quick Web) Certain password protected areas of the University Web site (www.uwindsor.ca, web4.uwindsor.ca, web6.uwindsor.ca) Lotus Sametime (instant messaging)

Your Domino password is separate from your UWin (LDAP) password but as of Sept 8,2004 Domino HTTP password can be synchronized with your UWin password (more...). This synchronization will take place the next time you change your UWin password. From that point, these two password will always be synchronized. See below for more details. To change your UWin password (and Domino HTTP password at the same time), go to http://www.uwindsor.ca/uwinid

Faculty and staff: • • • Your Domino HTTP password is separate from your Lotus Notes password (and any other passwords). Your Notes password is stored inside your User ID file on the hard drive of your computer (Notes password can be different on each computer where you have Notes installed). Your Domino password is encrypted and stored inside the Domino Directory on the server (this password is always the same no matter what computer you are using).

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If you change your Notes password, your Domino password remains unchanged (and vice versa). If you are accessing Notes database using Lotus Notes, you always need to use your regular Notes password. Certain databases, however, can be accessed using Web browser (for example: you can access your Notes mailbox using Web browser). In this case you need to use your Domino password. To reset your forgotten Domino HTTP password and/or UWin password, please contact HelpDesk at ext 4440 or HelpDesk@uwindsor.ca

Students: • Your initial (default) Domino HTTP password was set to your student number (a nine digit string, no spaces or other characters between individual digits). However, if you activated your UWin account (userid) on or after September 8, 2004, your Domino HTTP password was set to match your UWin password. To reset your forgotten UWin password (and Domino HTTP password at the same time), go to http://www.uwindsor.ca/uwinid (you will need your student number and PIN)

PROBLEM I'm trying to activate a feature in my mailbox that automatically responds to people e-mailing me while I'm away ("Out of Office Profile"). I've gone under mail tools and found the Out of Office Profile, and entered my note. However, it won't let me enter the dates of my leaving and returning and if I try to enable it asks for the dates which I enter, but then as soon as I leave my entry in the field it disappears. SOLUTION The date disappears because the field validation formula disallows entering the date that is in the past. You can only enter the date that is today or in the future. In case you are entering the date in the future and it still disappears, you need to verify your system's date-time settings. Lotus Notes takes the current date and time from Windows 95/98 system clock. You also need to make sure that you're entering the date in the correct format. On some systems it has to be mm/dd/yy (US date format) but other systems requires dd/mm/yy (Canadian date format). This again is Windows 95/98 setting and it can be altered through the Control Panel - Regional Settings icon. : How do I change my Domino password? A: You can no longer change your Domino HTTP password in iNotes. As of Sept 8,2004 Domino HTTP password can be synchronized with your UWin password (more...). This synchronization will take place the next time you change your UWin password. From that point, these two passwords will always be the same. In order to keep both passwords in synch, users of iNotes will no longer be able to change their Domino HTTP password through iNotes preferences. The only way to change the Domino HTTP password is through the "Change UWin Password" page (http://web4.uwindsor.ca/its/cpass). Also, Notes 6 and 6.5 offered the option to synchronize the Notes and Domino HTTP passwords following the change of the Notes password. This option is no longer available to the users for the same reason.

Faculty and staff: To change your UWin password (and Domino HTTP password at the same time), go to http://web4.uwindsor.ca/its/cpass To reset your forgotten Domino HTTP password and/or UWin password, please contact HelpDesk at ext 4440 or HelpDesk@uwindsor.ca Students: To change your UWin password (and Domino HTTP password at the same time), go to http://web4.uwindsor.ca/its/cpass To reset your forgotten UWin password (and Domino HTTP password at the same time), go to http://web4.uwindsor.ca/its/rpass (you will need your student number and PIN) Question: I'm trying to move a copy of the sent message from the Sent view to the folder I created. When I click the Move To Folder action button, the Move button is disabled; I can only add it to the folder. When I drag this message from the Sent view and drop it into my folder, the document still shows in the Sent view. If I delete the document from the Sent view, it is also deleted from the folder. I'm using Notes R4.6

Answer: This is the intended functionality of Notes. Some of the items in the mailbox navigator are folders and some of them are views. There are a few significant differences between these two.

A folder's contents is determined by a list that is updated when documents are added or moved to it. A view's contents is determined by the view's selection formula. The

Move To Folder button will not remove a document from a view since the document still meets the requirements of the selection formula. IMPORTANT NOTE: Deleting a document from any view (such as Sent) or folder deletes it entirely from the database. To remove document from a folder, use Actions - Remove From Folder rather than Delete. You cannot remove documents from a view without deleting them from the database. Supporting Information: The Inbox is a system folder used by the mail router to store new mail. If the Inbox is available, new mail is added to it. The Sent view is a system view where all saved sent mail is stored by the workstation mailer. Because it is a view, the Move To Folder button will not function here. If you want to clear out the Sent view, you should forward the e-mail to yourself and execute the Move To Folder button from the Inbox. Lotus Notes R5 mailbox contains an enhancement, so that mail can be removed from Sent view after moving it to another folder. You will be warned with the message below every time you try to delete a document from the Sent view:

If you use e-mail on a regular basis, you probably know what happens when you go on vacation or you have to be out of the office for an extended period of time. People keep sending you messages, because they don't know you're gone. When you return, your mailbox is full, and people are angry because you haven't responded to their messages. NotesMail provides a simple way to solve this problem. If you're going to be out of the office for a while, you can create and enable an Out Of Office profile so that users will be notified of your absence automatically first time they send you a message. To setup your Out of Office profile in R5 mailbox, select Out of Office... from Tools action buton pull-down menu:

Enter a Leaving date and a Returning date:

Mail messages that are sent to you within the time specified in this document cause a return message to be generated. This return mail tells the senders that you are out for the specified time period, as well as any other information you put in the section My Out of The Office message for most people/groups. Notes fills in a default subject and message, which you can edit to say whatever you want:

In addition, you can put a special message for certain people in the special people/groups field. These are people who should receive a special message. You can also make a list of people, e-mail addresses and groups who get no message (think mailing lists!):

When you have entered the appropriate information, click the Enable button.

You will be asked which server to run this agent on. Be sure to put it in your home mail server: ZEUS/University of Windsor or VENUS/University of Windsor If you enter the wrong server or leave the default entry Local, your Out Of Office agent will not work. Upon your scheduled return, you get a Welcome Back! message that will remind you to disable your Out Of Office agent. Follow the same procedure to disable the agent but this time click on Disable button This message means your mailbox is over its quota (size limit). Your mailbox quota is 40 MB. You have to reduce its size by deleting and/or archiving old messages and then compacting your mailbox.

What criteria are being used to determine which messages get archived? A: When automated archiving is enabled on your mailbox by IT Services, a set of default criteria "not accessed in 60 days" is being used. Based on those settings only documents that have not been accessed (ei. opened or edited) by you in the last 60 days (two months) will be moved to your archive mailbox. Furthermore, certain documents are protected from archiving even if you did not access them in the last 60 days, such as calendar entries with dates in the future, e-mail messages marked for follow-up, etc.

Note that there is a padlock icon next to these archive criteria. This indicates that they are locked by the administrator and you will not be able to modify them or disable them. IT Services can assign a different set of archiving criteria to your mailbox if requested, as long as this will meet the objective of keeping your mailbox size below 400 MB at all times. : What is "Password Checking" in Lotus Notes? A: IT Services has recently enabled a security feature called "Password Checking" on the Domino servers. This feature will store your Lotus Notes password (normally stored only inside your User ID file on your computer) in an encrypted format inside Domino Directory on the servers. When logging into Lotus Notes, the Lotus Notes client will compare the password in the ID file with the password encrypted on the server. If these passwords match, you will be able to access your resources on the server. If these passwords do not match, you will be prompted with a message that you must change your password to match the password in the ID file (see below).

Why is IT Services implementing this change?

Lotus Notes and Domino have a very robust and complex security system. The foundation of this security system is the User ID file, which can be thought of as your passport to access the resources you are allowed to access. Your Lotus Notes password, stored encrypted inside your ID file, unlocks this passport. However, if someone were to obtain both your ID file and password, without password checking in place, they could assume your identity and access the resources delegated to you. Since the password in the ID file is set per ID file, if you change your password on one computer, the ID files on other computers are not updated (with the exception of roaming users). With password checking enabled, once you change your password in one ID file, the other ID files must have their passwords changed manually to match (incl. roaming users). This effectively de-activates any ID files that may be in circulation, and prevents unauthorized access.

What do I need to do in order for password checking to work?
In order to activate password checking, you must change your Lotus Notes password. This will update the information inside Domino Directory on the server with an encrypted copy of your password for the system to perform the comparison. To change your Lotus Notes password do the following inside Lotus Notes: 1. Click on File, Security, User Security. Enter your current password. 2. On the User Security Window, click on the "Change password" button. Enter your current password again. 3. Now, enter your new password and click OK.

Once you change your password, when you attempt to login to Lotus Notes on another computer that does not have the correct password in the ID file, you will receive the following message:

You must then change the password on that system to match your new password by following the steps above.

What happens if I forget my password?
If you happen to forget your password, you will need to come to the IT Services HelpDesk, 1st floor University Computer Centre, and prove your identity. Once your identity is established, one of the Lotus Notes administrators will be able to reset your password. Why do I get "The version for this client is below the minimum level..." message every time I try to open my database on the server?

A: You are getting this message because the version of the Lotus Notes that you have installed on your computer is outdated and needs to be upgraded to the latest supported release. As of Oct 2007, the latest supported release of Lotus Notes is 7.0.2, and the minimum required is 6.5.4. To check what version of Notes you are currently running, select "Help - About Notes..." from the menu.

Why is my mailbox being archived?
A: IT Services is trying to work with all users to keep their Lotus Notes environment running as efficiently as possible. In order to do this, we are recommending to all clients to keep their mailbox size below 400 MB. Large mailboxes make viewing messages slower, can cause server performance degradation, and are more prone to corruption. In order to address this, and provide users with additional tools for mailbox management, server-side archiving is being enabled on largest mailboxes on the server each month. From that day on, those mailboxes will be archived automatically every night moving older documents from the main mailbox to the mail archive based on the predefined criteria. For more information about archiving and mailbox management check the following links: Managing Your Lotus Notes Mailbox - inSight, Winter 2005 The Battle of the E-Mail Bulge - inSight, Winter 2005 Once archiving have been enabled on your mailbox, you will be able to access your Archive Mailbox directly from your mail archive through the icon on your main mailbox navigator (see Fig 1). However, you will first need to add a new Server Connection document to your Lotus Notes address book (see Fig 3 below for instructions). You will also be able to access your mail archive in Domino Web Access (aka iNotes) in the same location (under the Tools heading) as your main mailbox (see Fig 2). You will not be able to access your Archive Mailbox through IMAP. To review which documents have been archived, please select "Actions > Archive > Open Log" from the menus while in your main mailbox.

Please note that under the current policy only faculty and staff1) members are entitled to a Lotus Notes account. To request a new account, please send a message to lnadmin@uwindsor.ca including the following information about the person who account is for: • • • • • • • • full name employee number1) network USERID (or suggested network USERID2), if this person does not have one yet) status (examples: FT, PT, temp, limited term, etc.) job title (examples: Secretary, Technician, Faculty, Sessional Instructor, etc.) office location telephone extension departmental fax number

1) To be eligible a person must be on a faculty/staff payroll. People on the student payroll are not eligible. 2) USERID should be no longer than 7 characters and should not be person's first name or last name alone. Example: Mary Stern - person's full name, valid choices: mstern, marys, ms, etc., invalid choices: mary, stern, marystern

Q: Why some folders are yellow and some are gray?
A: Within a Lotus Notes mailbox, users can create folders that are used to store messages. They can be easily created and used by multiple users of a mailbox. There are two basic types of folders that can be created: Shared (yellow) and Private (gray),with some variations of each. To create personal folders in a database, you must have at least Reader access to the database. No one else can read or delete your personal folders. To create shared folders in a database, you must have at least Editor access, and the option "Create shared folders/views" must be enabled in the Access Control List. When you create a folder, the design is based on the default view of the current database (Inbox folder for the mailbox). However, you can select a different type or a different style for your folder.

Q. What is Agent

Ans. I want to create one agent which activates when the new mails come- it has to check the senders name and if it matches to the name which i have specified in code then the mail should automatically move to the specified folder

Question I have installed Lotus Notes on my home computer. Every time I add an entry to my address book at home, I'd like to be able to see this new entry in my office. Is there an easy way to synchronize these two copies of my address book? Answer There is no easy way to accomplish this, however, it can be done. Before you begin,

you need to realize that there is a difference between "a copy" and "a replica" of the Notes database (your address book is just another Notes database), and know a little bit about Replication process. Replication is the process that Lotus Notes uses to keep copies of the same database synchronized with one another. In order for the two copies of the Notes databases to replicate with one other, they must share the same replica ID number. If they do, we refer to them as "replicas" as opposed to calling them just "copies". For more information about Replication process, please visit our FAQs section on http://notes.uwindsor.ca What makes the task of synchronizing your office copy of the address book with the one at home is the fact that they are not replicas, they're just copies. They do not share the same replica ID number, therefore, replication between these two would never take place. In addition, personal address book is stored locally (on the hard drive of your PC), not on the server. There is no way to connect your home computer directly to your office computer to allow replication between these two to take place. Fig. 1 After installing Notes on your office PC and on your home PC, the two address books are copies, not replicas, and will never replicate with each other.

In order to synchronize your office PC copy of the personal address book with your home PC copy, there are three steps that must be completed. First of all, you must decide which of your address books you want to use as a starting point for the replication. In here we're assuming that it will be the office copy. STEP 1 In STEP 1 (see Fig. 2) a replica of your personal address book has to be created on the Domino server using your office copy as a starting point. Since Notes users on campus do not have access to create databases on the server, this must be performed by a HelpDesk Consultant. Please contact the HelpDesk at ext.4440 to

arrange for an on-site service call.

Fig. 2 Creating a new replica on the server and then on your PC using the address book copy on your office PC as a starting point.

STEP 2 In STEP 2, using the server replica as a starting point, you need to create a new replica on your home PC (see Fig. 2). Because you have to use Lotus Notes to do this, you cannot overwrite the original address book on your home PC since this file (names.nsf) is being used by Notes. Instead, you need to give a new replica a different file name, such as names2.nsf. After this step is completed, your home computer will have two address books: the original copy (names.nsf) and the new replica (names2.nsf). Here's how to create a local replica on your home PC: • Open server replica of your address book (File - Database - Open on pull-down menu). The replica is on "ZEUS/University of Windsor" server (zeus.uwindsor.ca) in directory "/users/x/userid", where "x" is the first letter of your network userid and "userid" is the part on the front of "@" sign in your e-mail address. Select File - Replication - New Replica from pull-down menu. A New Replica dialog box will come up (see Fig. 3). In the box type "names2.nsf" as the file name (without quotes) and check the radio button "Immediately" next to "Create:". This will force it to create a new replica immediately after you click OK button.

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Fig. 3 New Replica dialog box

Depending on the speed of your connection, it may take up to 15 minutes for the first replication between the server and your PC to complete. You can observe the progress on the Replicator page.

STEP 3 Since names2.nsf is now your secondary address book on the home PC, you need to modify Notes user preferences to allow Notes to use it for names & address lookups when you compose and send new messages. To access user preferences, selct File Preferences - User Preferences from the pull-down menu. Click on Mail and News icon (see Fig. 4):

Fig. 4 User preferences dialog-box

You can either type the file name of the new replica of your address book in the Local address books field, or use Browse button next to the field to point Notes to this file. You will then need to restart Notes for this change to take an effect. From now on, every time you add an entry to your replica at home, you have to replicate it with the server. Then, when you get back to your office, you need to replicate your address book there with the server as well. It's a good idea to enable scheduled replication on both computers.

For Advanced Users Only
In order to provide a full functionality to your new personal address replica on your home computer (names2.nsf), you need to swap it with the original copy (names.nsf). To accomplish this, you need to shut down Lotus Notes and use Windows Explorer (File Manager) to rename those files. First, rename names.nsf to names_old.nsf, then rename names2.nsf to names.nsf. When you restart Notes, it will use your new replica as a primary address book on this PC. The main consequence of this change is that the Location documents on your home PC will now be shared with your office PC. You may need to reconfigure all your locations to match those in the original copy of your address book (now names_old.nsf). Q: Recently a person from IT Services visited my office to update my Lotus Notes settings. I was told that my mailbox was moved to a new Domino server ZEUS. I have Lotus Notes installed on my home PC. Do I need to update any settings there?

Note: A Domino server is the proper term for the Lotus Notes server. A: Yes, some settings need to be updated on every PC where you use Lotus Notes. Most likely a copy of your mailbox currently exists on both, the old (notes.uwindsor.ca) and the new (ZEUS) Domino servers. Your workstation settings, however, may still be pointing to the old server and need to be updated manually. Follow this procedure to check and update your Lotus Notes 5 settings:

• • • • •

STEP 1 Update Location document settings open your Personal Address Book (all Location documents are stored in the personal address book names.nsf) go to Advanced/Locations view (in R5 click this icon) select Office (Network) location in the view (or the one you currently use) and click Edit Location button to open selected document in the edit mode update selected fields on the Location document as follows:

Basics tab Internet mail address - (R5 only) makes sure this field contains your e-mail address in the format userid@uwindsor.ca Proxy - make sure this field is empty Servers tab Home/mail server - make sure this field contains ZEUS/University of Windsor Passthru server - make sure this field is empty Catalog/domain search server - make sure this field contains ZEUS/University of Windsor Domino Directory server - make sure this field contains ZEUS/University of Windsor Sametime server - make sure this field is empty Ports tab Ports to use - make sure only TCPIP is checked Mail tab Mail file location - should say: On server Mail file - should say: mail/<filename> where "filename" is the name of your mail file (not UserID !!!) Note: On the old server user mail files were stored in 6 different directories: mail1, mail2, mail3, etc. On the new server, all user mail files are stored in the same directory called mail You can find out what the name of your mail file is by opening your mailbox and selecting File - Database Properties from the pull-down menu. Mail Notes domain - should say University of Windsor

All other fields on this tab and other tabs should be left the way they are. • STEP 2 Update other icons on the workspace

If icon is found pointing to "notes.uwindsor.ca" server, please follow the same steps as for the mailbox icon to switch the icon to a replica on the new server: notes.uwindsor.ca ---> ZEUS If icon is found pointing to any of those servers: • • • • "scinotes.uwindsor.ca" "unotes.uwindsor.ca" "webnotes1.uwindsor.ca" "web1.uwindsor.ca"

...please remove it from your workspace as those servers no longer exist.

STEP 3 Update mailbox icon on the workspace

NOTE: Please skip this step if you are not using Workspace page in your Notes 5. FAQ 165 (http://uwindsor.ca/its/faq) explains what the Workspace page is and how to get to it in R5. • • • • right-click mail file icon to get the menu select Replication - Find Replica for the server type: zeus.uwindsor.ca and click OK once new icon was added on the top of the old one, switch back to the old one and remove it (hit Delete key with the icon selected)

If this procedure does not work for you, remove your mailbox icon from the workspace and then open your mailbox replica on ZEUS or VENUS server to add a new icon pointing to the new server. To open your mailbox replica on ZEUS, select File - Database - Open from the pull-down menu. In the dialog box type zeus.uwindsor.ca for the server and click OK. Scroll down the listing of databases and locate the folder "mail". double click to open it. Scroll down the listing of mailboxes and find your own. double click to open it and add the icon to your workspace. Question When I attempt to open a Notes database, or switch to a particular view in a database, or print a Notes document, the following error message appears:

What does it mean and how to address this?

Answer This error will occur any time more than 250 fonts are available in the operating system for indexing in Notes. These fonts may be available either in the system's font folder, or through a Font Manager such as ATM. The database or view will not open, even in design mode. Other problems may occur such as the view pane going completely black, but everything else being functional. Notes uses an 8-bit indexing ID to build a table of available fonts on the system, allowing Notes to index up to 250 fonts. This 250 font indexing limit is a current

limitation of Notes. An enhancement request has been submitted to Lotus Quality Engineering to expand the number of fonts Notes is capable of indexing. Since the font table that Notes builds is highly dependent on the operating system font ID assignments, there is no clear pattern to which fonts will be included in Notes. The current recommendation is to either remove unnecessary fonts from the system's fonts folder, or use a Font Manager such as Adobe Type Manager on each machine to partially control the indexing order of fonts. You should reduce the number of fonts in the system folder (either Macintosh or Windows) to include only standard fonts. Additional fonts may be activated by a Font Manager. With this approach, all system fonts will be indexed first, and therefore, any fonts used in a Notes View should be available. How to remove unnecessary fonts? On a Windows computer, open Control Panel and double-click the Fonts icon to open system's fonts folder:

Select those fonts that you do not need, and move them (drag and drop) to a different folder, for instance C:\temp\fonts (do not delete them just in case you may need them in the future). : Recently a person from IT Services visited my office to update my Lotus Notes settings. I was told that my mailbox was moved to a new Domino server ZEUS. I have Lotus Notes installed on

my home PC. Do I need to update any settings there? Note: A Domino server is the proper term for the Lotus Notes server. A: Yes, some settings need to be updated on every PC where you use Lotus Notes. Most likely a copy of your mailbox currently exists on both, the old (notes.uwindsor.ca) and the new (ZEUS) Domino servers. Your workstation settings, however, may still be pointing to the old server and need to be updated manually. Follow this procedure to check and update your Lotus Notes 4.6 settings: • • • • STEP 1 Update Location document settings Open your Personal Address Book (all Location documents are stored in the Personal Address Book names.nsf) by double-clicking the icon on the workspace (see Fig.1) Go to Advanced/Locations view (see Fig. 2) select Office (Network) location in the view (or the one you currently use with your name in it) and click Edit Location button to open selected document in the edit mode

update selected fields on the Location document as follows:

Basics section (see Fig. 3) Web proxy - make sure this field is empty Servers section (see Fig. 3) Home/mail server - make sure this field contains ZEUS/University of Windsor Passthru server - make sure this field is empty Ports section (see Fig. 3) Ports to use - make sure only TCPIP is checked

Mail tab (see Fig. 4) Mail file location - should say: On server Mail file - should say: mail/<filename> where "filename" is the name of your mail file (not UserID !!!) Note: On the old server user mail files were stored in 6 different directories: mail1, mail2, mail3, etc. On the new server, all user mail files are stored in the same directory called mail You can find out what the name of your mail file is by opening your mailbox and selecting File - Database Properties from the pull-down menu. Mail Notes domain - should say University of Windsor

All other fields on this tab and other tabs should be left the way they are. Save the changes you

made using Save and Close button located on the top of the document (see fig. 5).

STEP 2 Update mailbox icon on the workspace (see fig. 6) • • • • right-click mail file icon to get the menu select Replication - Find Replica for the server type: zeus.uwindsor.ca and click OK once new icon was added on the top of the old one, switch back to the old one and remove it (hit Delete key with the icon selected)

NOTE: If this procedure does not work for you, remove your mailbox icon from the workspace and then open your mailbox replica on ZEUS or VENUS server to add a new icon pointing to the new server. To open your mailbox replica on ZEUS: • • • • Select File - Database - Open from the pull-down menu. In the dialog box type zeus.uwindsor.ca for the server and click OK. Scroll down the listing of databases and locate the folder "mail"; double click to open it. Scroll down the listing of mailboxes and find your own; double click to open it and add the icon to your workspace.

STEP 3 Update other icons on the workspace

If icon is found pointing to "notes.uwindsor.ca" server, please follow the same steps as for the mailbox icon to switch the icon to a replica on the new server: notes.uwindsor.ca ---> ZEUS If icon is found pointing to any of those servers: • • • • "scinotes.uwindsor.ca" "unotes.uwindsor.ca" "webnotes1.uwindsor.ca" "web1.uwindsor.ca"

...please remove it from your workspace as those servers no longer exist. Question: I followed the instructions to enable the Autoforward feature in my Lotus Notes mailbox but it does not seem to be working. Incoming mail keeps piling in my Notes Inbox folder and none of it gets resent to the address I specified. Answer: Please make sure that "Disable background agents for this database" option is turned off in your mailbox database properties (File - Database - Properties):

If there is a check mark in the box next to this option, please click the box to clear it.

Next, select Actions - Advanced Features - Autoforwarding from the menu and click the Disable button to turn off the agent, then click the Enable button to re-enable your agent and force it to be added to the server agent queue. Question: When I'm opening or closing a database in Lotus Notes , the following one of the following error messages is displayed: "Database is corrupt -- Cannot allocate space" "This database cannot be read due to an invalid on disk structure"

Is there something wrong with the database that I'm trying to open?

Answer: Although it is possible that the database that gives you the error is corrupted, this may not necessarily be the case every time. The most likely cause of this error is due to a problem with the Lotus Notes workspace, which is Desktop5.dsk or Desktop6.ndk file (depending on the Notes version) located in Lotus Notes data directory. This file stores the Workspace icons and other elements. Running Compact or Nfixup on the Desktop.* file may alleviate the problem (see below). In one particular situation, removing database icon form the workspace and adding it back through "File - Database - Open" solved the issue. To compact your Notes Workspace in Lotus Notes:

1. Right-click on the workspace background and select Workspace Properties
from the pop-up menu

2. Click the Advanced tab on the Workspace properties box (the one with a 3.
funny hat) Click the Compact button

Q: I was informed that I could use Outlook Express to access my Lotus Notes (aka Domino) mailbox on the server. How can I do this? A: If your PC does not meet the minimum hardware requirements for Lotus Notes installation, or if you just want the quick and easy access to your Notes Mailbox without installing Lotus Notes, you can use your favourite Web browser's e-mail tools (MS Outlook Express that comes with MS Internet Explorer or Netscape Messenger that comes with Netscape Communicator) to access your Notes mailbox on our Domino mail server (Mac owners can use Eudora.) These two e-mail tools are officially supported by the IT Services HelpDesk and can be downloaded at no charge from Microsoft's or Netscape's Web sites, if you do not have them installed already (most likely you do). Both of these support IMAP protocol which has several advantages to the older POP3 protocol used in the past with SGI e-mail accounts. IMAP (Internet Message Access Protocol) is a standard protocol for accessing e-mail from your email server. IMAP (the latest version is IMAP4) is a client/server protocol in which e-mail is received and held for you by your designated e-mail server. You (or your e-mail client) can view just the heading and the sender of the letter and then decide whether to download the mail. You can also create and manipulate folders or mailboxes on the server, delete messages, or search for certain parts or an entire note. A less sophisticated protocol is POP3 (Post Office Protocol 3). With POP3, your mail is saved for you in your mail box on the server. When you read your mail, all of it is immediately downloaded to your computer and no longer maintained on the server. POP3 protocol can only see Inbox folder on the server. All other mail folders are created on your local hard drive. IMAP protocol on the other hand, can see all your mail folders on the server. Our Lotus Notes/Domino mail servers do not support POP3 protocol. The name of our IMAP server ("incoming server") is imap3.uwindsor.ca POP and IMAP deal with the receiving of e-mail from your local server and are not to be confused with SMTP, a protocol for transferring e-mail between points on the Internet. You send e-mail message, SMTP is used and a mail handler (outgoing or SMTP server) receives it on your recipient's behalf. Then the mail is routed to a destination server also using SMTP and eventually downloaded/displayed by the recipients using POP or IMAP. The name of our SMTP server ("outgoing server") is smtp3.uwindsor.ca

For more information about IMAP and POP protocol differences, please read Spring 2002 InSight's article "POP, IMAP and Domino" (http://uwindsor.ca/insight) Documents attached below explain how to setup your IMAP capable mail readers MS Outlook Express 5 and Netscape Messenger 4.7 to access your Lotus Notes mailbox. You need Adobe Acrobat Reader in order to view these file. If you do not have Acrobat Reader installed, please download it from http://www.adobe.com

Question: I have been trying to send an e-mail via Lotus Notes to someone outside the University and it's not getting through. The really frustrating part is that it has been taking a week for me to get the message back saying it can't get through. Is there is anything I can do about it? Answer: The problem has nothing to do with Lotus Notes, even though the message was composed and sent using Lotus Notes. The same thing would have happened, if the message was sent using Pine on the SGI or any other e-mail software. This is the way e-mail systems operate worldwide. Before the message gets delivered to the recipient, it gets passed through a series of servers on the Internet called routers (think of them as Post Offices). Most of these servers are configured to try to deliver the message for a certain period of time and, if the message cannot be delivered for one reason or another within this period, return it to the sender. The only exception to this rule is if the router knows it will never be able to deliver the message because, for example, the e-mail address is invalid. In such cases the message gets returned to the sender instantly. There isn't anything users or system administrator at the University of Windsor could do to alter this behaviour. Question: Ever since we've been upgraded to the newer version of Notes in our office (R5), we're having an annoying problem with the listing by date of our mail messages. Frequently, the list will switch from today's messages being at the top to the oldest messages being at the top, for no apparent reason even though "Retain the view sorting" option was enabled. Answer: This behaviour was observed in all mailboxes using R5 design. This seems to be a software bug for which no fix is available at this time. STEP 1 Connect to the University of Windsor or your Local Internet Provider the way you normally do to browse the Web, check your mail, etc. After connection is established

start your Lotus Notes. STEP 2 Locate the shortcut to your Mailbox (mail database) on your Notes Workspace and single-click on it with the mouse to select it. Once database shortcut is selected the text on the shortcut appears in blue.

<- This mail database is not selected

<- This mail database is selected

STEP 3 • • • From pull-down menus chose File -> Replication -> New Replica. "New Replica" dialog box will pop-up on your screen. Type the word "mail/" (without quotes but with forward slash) on the front of the "File name:" of your mail database. Click OK without worrying about any of those other fancy options in the "New Replica" dialog box.

When you click OK, Notes creates a replica-stub copy of the database. A replica-stub

is the database that's totally empty: it has no forms, no folders, no documents. The database will not get filled up until you perform your first replication. Please Note: You only have to go through steps described above once - the very first time you're preparing a mail database for the future replications.

How to replicate?
To replicate a database, select the database in question, chose File - > Replication - > Replicate, and click the OK button to start the process. You can watch the process by switching to the Replicator Tab on the Notes workspace. Depending on the speed of your modem and on how many documents have to be replicated, it may take a while before Notes finishes. You can go on about your work while you're waiting - Notes replicates in the background, which means that you can use other databases and even other programs while you're waiting for it to finish. How to go off-line? After your Mailbox was replicated you can switch to "off-line" mode which means continue to work in Notes without being connected to the server. To switch to "offline" mode single mouse click on the Locations list in the right bottom corner of your Notes window (click on the section between key and tray icons):

Select "Island (Disconnected)" location with single mouse click - Notes will switch to "off-line" mode. Next, disconnect your modem as you normally do when you end your on-line session. Because you are now working in the "off-line" mode every new message that you will compose and send will be stored into the temporary "Outgoing Mail" database until you connect back to the server and go "on-line" again. To switch back to "on-line" mode connect to the server first and then select "Office(Network)" location from the list in the right bottom corner of Notes window. Do not use "Home(Modem)" location. Lotus Notes Mail R5 let's you create one text signature that will be appended to every new message you send. Signature may contain your name, office location, department name, telephone or fax number, etc. (virtually anything you wish to see there). If you include an address of your home page, it will behave like the Web link in most mail readers. Due to the limitations of the software, you can only have one signature. However, you can use Notes Personal Stationery feature ( Actions - Mail Tools - Create Stationery - Personal Stationery) to take advantage of multiple signatures.

Here is how to create your signature in R5, or edit existing one: 1. Open your mail, click Tools, and choose Preferences:

2. Click Signature tab:

3. Specify the text in the Signature box (plain text only) or select File and specify the file that contains the text you want (use HTML file to insert formatted text and images):

To add a signature to all messages automatically. select "Automatically append signature to my outgoing e-mail messages" box. You can also add a signature to an individual message as you compose it. To do this compose the message and click where you want to add the signature. Click Tools and choose Insert Signature. To use text from a file, select "Import from File" and specify the file. Click OK.

Enhancing your signature In order to insert formatted text (different colors, bold, italic or underlined text) in

your signature, you have to use HTML file:

Here is the HTML code from my signature: <HTML><HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=windows1252"> <META NAME="Generator" CONTENT="Microsoft Word 97"> </HEAD><BODY LINK="#0000ff" VLINK="#800080"> <P><HR></P> <B><FONT FACE="Verdana" COLOR="#ff0000"><P>Peter Tester<BR><BR> </B></FONT><FONT FACE="Verdana" SIZE=2 COLOR="#0000ff">University of Windsor, IT Services<BR> Phone: 519-253-3000 x.4440<BR> E-mail: </FONT><A HREF="mailto:ptester@uwindsor.ca"><FONT FACE="Verdana" SIZE=2>ptester@uwindsor.ca</FONT></A></P> <P><IMG SRC="Image1.gif" WIDTH=138 HEIGHT=97></P></BODY> </HTML> ... and the file itself:

I used Microsoft Word 97 to compose my HTML signature. You can use any HTML editor or, if you know HTML tags, you can create your HTML file in the text editor, such as Notepad, and save it with .htm extension. When inserted into the Notes message, my signature looks like this:

Q: I'm using the 5 Weeks folder feature in Notes mailbox. I noticed that some of the messages I dragged and dropped into this folder are not getting deleted from my mailbox. Why not? A: There was a bug in the 5 Weeks folder code that was fixed on May 14, 2002. This is now working properly for all the messages that were dragged and dropped into this folder after May 14, 2002. The messages that were put in this folder before the bug was fixed have one of the fields missing. When you open your 5 Weeks folder, you will notice that those messages have no date in the "Delete On" column:

To resolve this problem, please open your 5 Weeks folder and select Actions - Advanced Features - Fix 5 Weeks Folder from the pull-down menu. This will add the missing field to the problematic messages so that they will get removed from your mailbox by the 5 Weeks agent the following night or on the "Delete On" date. Q: How do I set up multiple users in Lotus Notes?

A: Notes is designed to be able to handle multiple users and with different configurations for each one. In order to setup a workstation for multiple users, there are five things that have to be done. • • • • An ID file for each user placed in the data directory (c:/lotus/notes/data). A location setup for each user. Mailbox icon for each user must be added. The users must be trained to switch locations.

Adding the ID File Adding the ID file is simply a matter of placing the ID file for the new user in the same directory with the existing ones. By default, it is located in the Lotus\ Notes\Data directory (usually c:\lotus\notes\data). Each new ID file on a multiple user installation should be added to the same location. Location Setup Setup the computer for one user and assure that it is working correctly. For each additional user on the machine, a location has to be setup for them, and Notes needs to be told what mail file and userid to use. The easiest way to do this is to copy the existing (working) location and modify the location name (basics tab), the mail file field (mail tab), and the userid used (advanced tab). To Copy a Location

1. Click File -> Mobile -> Locations 2. Single left-click the location you want to copy to select it. 3. Click Edit -> Copy.
4. Click Edit -> Paste. A second copy of the location will appear.

NOTE: All of the changes to the new location can be made at the same time. Make sure you know the mail file location before you begin editing the location. For information on how to get the mail file location see the Mail File Setting section below.

1. Left-click once on one of the duplicate locations to select it.
2. Click to Edit the Location.

Location Name One of the duplicate locations should be changed to reflect the settings for the new user. Find the "Location name" field (on the basics tab), and change it to "Firstname (Network)", where Firstname is the user's first name. NOTE: the original Location labeled "Office (Network)" should be renamed to the firstname of the original user when a second user is added to the machine.

Mail File Setting

There is a setting in the Location document that specifies where the mail file location and name (generally mail/ID filename). This must be updated to reflect the fact that the locations is for a different mailbox. You will need to know ahead of time where this new mailbox is. You can find it in the U of W Faculty and Staff address book. Do not change this file name, it is not reflective in the email messages, or anything like that (it is just a file name) To find the Mail file location of a person:

1. Double-click on the U of W Faculty and Staff address book.
2. Find the user for whom you are configuring the machine. 3. Open their document by double-clicking on it. 4. Find the field called "Mail file". This is the mail file location.

To edit the Mail File setting:

1. Find the Mail File field in the Mail tab.
2. Change it to point to the new mail file that is being used.

Userid to Use Notes has to be told which ID file to use for this location, or when the user switches to this location, Notes will continue to use the current userid. The field can be found in the Advanced section in the location.

1. On the Advanced tab 2. Find the field labeled "userid to switch to:". 3. Click on the button/icon to change this to point to the ID file that you added
(c://lotus/notes/data/ID filename).

All the changes to the location have now been made. Click on Save and Close to exit the location.

Adding Workspace Pages Each user will have their own workspace page. On this page will be their mailbox, and any databases that they use exclusively, such as personal address books. Each page should be named with the Firstname of one of the users. The Personal page should be renamed to the Firstname of the original user of the machine. If there is only going to be one address book on the system, place it on the <department> page, where <department> is the name of the department that this machine is in. Also, rename the address book to "Generic Address Book". If additional address books are going to be created, place each of them on the personal page of the user who owns the address book. NOTE: If there is only going to be one address book used, make sure that all users have Author access to it. To do this:

1. Left-click once on the address book to select it. 2. Click File -> Database -> Access Control List. 3. Change the entry for Default so that it has Author access: 1. Click on the "-Default-" entry.
2. Go to the Access drop-down list, and select Author. 4. Click OK.

Adding the new person's Mailbox Icon
An icon for the new user's mailbox must be added to the workspace.

1. Switch to the Workspace page for the new user. 2. Click File -> Database -> Open. 3. Switch the server to "zeus.uwindor.ca"
4. Under the Datebases heading find and open the mail file. 5. Find the new mailbox by looking for the new user's name (they are sorted alphabetically based on first name). 6. Double click in the name and the icon will automatically be added to the Lotus Notes desktop.

Switching Locations Once all the location documents have been created and the workspace setup, Notes is ready to go. Located on the bottom right hand side of the Lotus Notes window is your Location List. Each user must switch their own location from the Location List when they begin to use Notes.

Clicking on the Location List (on 'Roger' in this case) will bring up a list of all the locations set up this is where the location name is important. The user must click the location they want and the associated userid file will load, and ask for the password for that user. The user must also remember to switch to their personal page so that they can access their mailbox or other databases.

You can also have Lotus Notes ask you each time to start the program, which user is using the computer

1. File -> Preferences -> User Preferences 2. Under Startup Options -> select "Prompt for location"
3. Exit out of Lotus Notes, and go back in for the option to take effect.

Q: How can I allow other people to view and/or manage my Notes Calendar? A: In order to give other people access to your Lotus Notes Calendar (read only or read & write), you must edit your Calendar Delegation settings. To access Delegation settings click the Tools button in the Notes mailbox (see 1) and select Preferences... from the drop-down menu. In the dialog box click on the Delegation tab then Calendar Delegation tab (see 2). Finally, click the little button next to the Read Access field (or Author and Editor Access filed) to bring up a dialog box that displays names of all people in the directory on the server, and select the names of people who you wish to have access to your calendar.

Q: What does "compacting" mean? A: Your Notes mailbox contains usable documents and unused space ("white space"). Deletion of many documents or large attachments can cause considerable amounts of unused space, which takes up disk space unnecessarily. Compacting removes the unused space. To check if your mailbox needs to be compacted, follow these steps: 1. Open you mailbox. 2. Select Database - Properties from the File pull-down menu to bring up Database Properties

dialog box. 2. In the dialog box click the second tab with letter "i" on it. 2. Click [% used] button to see the current compression ratio. 3. If the percentage of a database in use drops below 90% (it contains more than 10% unused space), click Compact button to compact the database. Problem When I try to compact my mailbox I get the error message:

Solution This error usually indicates there is some type of file lock on the database that is preventing access. "Database is currently in use by you or another user" message does not necessarily means another person is using your mailbox. Most likely your mailbox was opened by the server to perform some tasks, such as replication or to run agents that are in your mailbox (mail filters). If you gave other people access to read your calendar, they may have it open at this time hence the error message. Try to compact your mailbox at a later time or let server do it for you. Each mailbox on the server gets compacted automatically at night around 11:30 PM.

Q: How do I check how big my mailbox is in Lotus Notes and what is my mailbox quota?

A: Your Notes mailbox is a single file on the server. In the Notes Help documents it is often referred to as a "mail file". All mail folders (Inbox, Sent, Drafts, etc), mail messages, calendar entries, etc. are stored inside this one file. To check the current size of your mailbox (mail file) open it first, then select Actions - Add-on Features - Show Mailbox Info from the pull-down menus:

Your mail file size will be displayed in a dialogue box that will appear on your screen:

This also tells you how many documents are currently stored in your mailbox (includes messages in all folders, calendar entries, ToDo list entries, etc.), and whether quota has been assigned to your mailbox or not. Currently, there are no size limits imposed on the faculty/staff mail files (with the exception of IT Services Department) but users should strive to keep their mailbox size below 250 MB to maintain good performance. Large mailboxes

degrade performance of the e-mail servers and network, and are prone to data corruption. Also, it is important to keep in mind that both faculty/staff and student e-mail systems have a 10 MB restriction in place for the maximum size of the message than can be submitted for delivery. Our e-mail gateway servers have a similar restrictions in place meaning that messages larger than 10 MB sent to the University users from outside our network will not be permitted for delivery.

Q: How do I check how big my mailbox is in Lotus Notes and what is my mailbox quota?

A: Your Notes mailbox is a single file on the server. In the Notes Help documents it is often referred to as a "mail file". All mail folders (Inbox, Sent, Drafts, etc), mail messages, calendar entries, etc. are stored inside this one file. To check the current size of your mailbox (mail file) open it first, then select Actions - Add-on Features - Show Mailbox Info from the pull-down menus:

Your mail file size will be displayed in a dialogue box that will appear on your screen:

This also tells you how many documents are currently stored in your mailbox (includes messages in all folders, calendar entries, ToDo list entries, etc.), and whether quota has been assigned to your mailbox or not. Currently, there are no size limits imposed on the faculty/staff mail files (with the exception of IT Services Department) but users should strive to keep their mailbox size below 250 MB to maintain good performance. Large mailboxes degrade performance of the e-mail servers and network, and are prone to data corruption. Also, it is important to keep in mind that both faculty/staff and student e-mail systems have a 10 MB restriction in place for the maximum size of the message than can be submitted for delivery. Our e-mail gateway servers have a similar restrictions in place meaning that messages larger than 10 MB sent to the University users from outside our network will not be permitted for delivery. Q: What are minimum hardware and operating system requirements for Lotus Notes 6.5.x installation?
A: Minimum hardware requirements for Lotus Notes 6.5.x are: Release 6.5.x on Windows • Supported operating systems: Windows 95 SE installer (Domino Designer not supported), 98, NT4, 2000 and XP (Notes and Domino Designer).

• • • • •

CPU (processor): Pentium class (Pentium II 300 MHz or higher recommended) RAM (memory): 64 MB minimum (128 MB or more recommended) on Win 95 SE, 98 and NT4 RAM (memory): 128 MB minimum (256 MB or more recommended) on Win 2000 and XP Hard drive space: at least 275 MB of free space (Notes needs some temporary space during installation) Network/Internet connection: LAN or high speed modem, i.e. cable or DSL, (U of W Dialup with Replication)

NOTE: Domino Designer 6 is not supported on Windows 95 Release 6.5.x on Macintosh • • • • • Supported operating systems: OS X (10.1.x, 10.2.x) CPU (processor): Power PC RAM (memory): 128 MB minimum (256 MB or more recommended) Hard drive space: (OS 9) 175 MB required, (OS X) 250 MB required Network/Internet connection: LAN or high speed modem, i.e. cable or DSL

NOTE: Domino Designer 6 is not supported on Macintosh platform

Release 5 • • • • CPU (processor): at least Pentium 100 MHz or higher (Pentium II 300 MHz or higher recommended) RAM (memory): 32 MB minimum (64 MB recommended) hard drive space: at least 200 MB of free space (Notes needs some temporary space during installation) modem 33.6 Mbps or faster (network connection or high speed modem, i.e. cable or DSL, recommended)

: How

do I copy my Outlook Express contacts into my Lotus Notes Address Book?
A: Many people on campus use Outlook Express as their e-mail client and may wish to begin to use Lotus Notes but do not want to lose their address book contacts used with Outlook Express. This article will describe how to manually import your contacts from Outlook Express into your Lotus Notes address book. There are 3 major steps to perform, namely: exporting contacts from Outlook Express to a Microsoft Excel Comma Separated Values file, preparing the Excel file, and importing contacts from Excel into Notes. Exporting Contacts from Outlook Express to Comma Separated Values File Open Outlook Express, open your contacts folder, and perform the following: 1. Open the File Menu and go to Export 2. Select Other Address Book 3. You will see a dialogue box will open called Address Book Export Tool. Click once on Text File(Comma Separated Values) to highlight. 4. Click on Export 5. A dialogue box will open called CSV Export. Beside Save exported file as click on Browse to choose a folder where you would like to save the file. 6. Choose a file name and save this file. ( It will be saved as a Comma Separated Values ie *.csv) 7. The CSV Export dialogue box will come up again showing the directory that this file is saved in. Click Next. 8. Another CSV Export box will appear again. Here you must Select the fields you wish to export. Make sure to choose all that may apply. 9. Click Finish. A box will come up saying Address book export completed. Click OK. 10. The Address Book Export Tool dialogue box will appear again. Click on Close. At this point, you have created a Microsoft Excel Comma Separated Values File with your contact information exported from your Outlook Express Address book. Preparing the Excel File Open the file saved above with Excel. In the dialogue box, click the drop down arrow beside File of Types and choose Text Files(which include the *.csv extension) and then click Open. Replace each Outlook Express Field Name with its Lotus Notes equivalent listed below. Field Names not listed do not need to be changed. Outlook Express Lotus Notes MiddleName MiddleInitial Company CompanyName BusinessStreet OfficeStreetAddress BusinessCity OfficeCity

BusinessState OfficeState BusinessPostalCode*** OfficeZip BusinessCountry OfficeCountry HomeStreet StreetAddress HomeCity City HomeState State HomePostalCode*** Zip HomeCountry Country BusinessFax OfficeFaxPhoneNumber BusinessPhone OfficePhoneNumber CarPhone CellPhoneNumber CompanyMainPhone OfficePhoneNumber HomeFax HomeFaxPhoneNumber HomePhone PhoneNumber MobilePhone CellPhoneNumber AssistantsName Assistant EmailAddress MailAddress EmailDisplayName MailAddress Manager’s Name Manager Notes Comment WebPage WebSite *** You are required to perform the following for both postal code columns to convert them to text fields for Lotus Notes if they are not already: 1. Highlight the entire column (zip code column) by double clicking the column header 2. Open the Format Menu and select Cells 3. Click the Number Tab 4. Make sure the Category is set to TEXT, then click OK 5. Do these steps for both columns If there are contacts that contain only a first name, ensure that you complete the last name field. Now we need to save the File as a Lotus 1-2-3 file, (this is the only format that Lotus Notes uses for importing purposes). 1. Open the File Menu and select Save As 2. Under Save type use the drop down arrow to find wk4(1-2-3) (*.wk4), select it 3. Make a note of the file name and location of this new spreadsheet/contact list 4. Click the Save button You will most likely receive an error that tells you that some features in the spreadsheet may not be compatible with Lotus 1-2-3 file. Click Yes, at this point to accept the incompatibilities. You may be prompted to save the document again. Remember the file name and location for the next step. We are now at the home stretch of this exercise. Importing Contacts into Notes Open your personal address book in Lotus Notes. You should see Contacts in Version 5.0 and Business Cards if you are using Version 4.6. 1. Open the File Menu and choose Import 2. Click Browse to select the file that you just saved (*.wk4), highlight it, then click Next 3. Make sure you’ve selected the following options: Use Form: Contact (Business Card if you are using Version 4.6) Column Format: WKS Title Defined Calculate fields on form during document import (make sure this is checked) Import as: Main Document(s) 4. Click OK

At this point you will see a percentage complete status in the Lotus Notes TaskBar. Once the import process completes, your contacts are now visible in the view. If you are using version 5.0, the process is complete. Your personal address book should now include those entries from your Outlook Express address book. If you are using Version 4.6x you are not finished. Some of your contacts may not have the name field filled in. This is unavoidable, but can be corrected by doing the following: 1. Highlight the contact in View 2. Click Edit Card to go into EDIT mode. 3. Click Save and Close. Lotus Notes performs a recalculation and corrects the name field, bringing the appropriate name into view. Q: What are the differences between the Sametime Connect client for the Desktop, the Sametime Connect client for Browsers and the instant messaging features available in the Notes 6.5x client? A: IBM's Lotus Instant Messaging (LIM), formerly Sametime, comes in three different flavours: • • • a stand alone Windows application (Sametime Connect client for Desktop, available at http://www.uwindsor.ca/its/downloads) a signed Java applet for Web browsers a set of basic features integrated into Lotus Notes 6.5.x client

The Sametime Connect client for Desktop, available for downloading below, contains the richest functionality. The differences between the Sametime Connect client for Desktop, the Sametime Connect client for Browsers and the instant messaging features available in the Notes 6.5x client are summarized below. The first table below describes features that are unique to the specific versions of Sametime Connect (i.e. desktop vs browser). All other features are the same between the two clients. With Sametime Connect for the desktop, you With Sametime Connect for browsers, you can... can... Use accessibility features like mnemonics. Exchange messages with AOL Instant Messenger users (if your organization permits it). Use Sametime Connect from any computer with Internet access. View multilingual characters during chats. For example, Chinese characters will display correctly in your chat window even if your computer's operating system does not support Chinese characters. You must use a Unicode system font to enable this feature. See your system administrator for more information.

Save chat transcripts on your computer for later The Sametime Connect status bar is always reference. visible, but contains less information than the (An enhancement request has been submitted status bar in Sametime Connect for the desktop. to Lotus software Quality Engineering for this feature to be added to the Connect client for browsers, SPR CDOY5NWNYM) Automatically start Sametime Connect whenever you start your computer. Automatically change your online status to The Sametime Connect button is always visible in your taskbar. To start Sametime Connect for browsers, click

Active or Away based on your mouse and keyboard usage. Rearrange your contact list by dragging and dropping names. Show or hide the Sametime Connect status bar. Show or hide the Sametime Connect button in your taskbar. Choose whether or not the Sametime Connect window always appears on top of other windows on your screen. To use Sametime Connect for the desktop, you must first download it from the Sametime Welcome page and install it on your computer.

"Launch Sametime Connect" on the "Welcome to Sametime" Welcome page.

The following is a breakdown of features for the Sametime 3.1/6.5.1 release that includes Connect Client, Java Client and Notes Client. Sametime Feature Sametime Connect Sametime Java Client for Desktops Connect Client for Browsers NO YES YES System Tray YES YES YES YES YES YES NO YES YES Start Menu NO YES YES YES YES YES YES NO Sametime Integration with Notes 6.5.x Client NO NO NO Notes Client Status Bar YES NO (honors Notes Client inactivity logout) YES YES YES NO YES NO

AOL Buddy List Support Save Buddy List locally for backup Import/Replace/Append Buddy List Buddy List Minimize to. . . Save Chat Transcripts Auto Change Awareness Status Edit & Save Custom Status Awareness Messages Start 1-way Chat Start n-way Chat Start online Meeting

Add new members to existing YES chat window Add Personal Group from Personal Address Book to buddy list Add Group from Domino Directory to buddy list Send File Attachments NO

YES YES

YES YES YES

YES NO NO

Display Options to show YES online people only/sort buddy list/show short names

Who can see me online option Use Groups to control who can see me online Auto Sort Buddy List Drag and Drop Sort Buddy List Modify Buddy Display Name (nickname)

YES YES YES YES YES

YES YES YES NO YES YES NO NO YES Java Applet

NO *1116896 NO *1116896 NO NO NO NO NO YES NO Included in Notes Client

Modify Personal Group Name YES added to Buddy List Launch at OS Start Up Launch at Notes Start Up Alert when other changes status or come online Install Type YES NO YES Install Package

Q: What is a multi-user installation of Notes and when should it be used?
A: Multi-user installation option should only be used on a computer that is being shared by multiple users. Once this option is selected during the installation (see fig. 1 below), Notes executables (..\Notes\ folder) are stored in a shared folder accessible to all Windows user accounts on that workstation, however data folder (..\Notes\Data\) is not. Each account in a multi-user installation has a separate (hidden) data folder on the workstation. Then when individual users log onto the system, they each run the Lotus Notes 6 client setup and their own personal data files -- that is, BOOKMARK.NSF, NAMES.NSF, and other files are created. The actual location of the user's Notes data folder depends on the version of Windows: • • • Windows 2000 -- c:\Documents and Settings\<username>\Local Settings\Application Data\Lotus\Notes Data Windows NT -- c:\winNT\Profiles\<username>\Local Settings\Application Data\Lotus\Notes Data Windows 95 -- c:\Bin\Win95\Profiles\<username>\Local Settings\Application Data\Lotus\Notes Data

The multi-user install option is available for the Notes Client-only install. The install file that allows you to install the Notes Client and Domino Designer at the same time does not provide the option of a multi-user install. Both files can be downloaded from our Web site at http://www.uwindsor.ca/its/downloads Multi-user installation applies to Microsoft Windows (Win 32) users only (not available to Macintosh users). Fig 1

Q: What are the correct Location Settingsfor my Lotus Notes client? 1. To view the location settings in the Lotus Notes client go to File, Mobile, then click on Locations.
A:

2. You can choose to edit, delete, view or create a location from here.

3. Under the Basics tab Local Area Network should be selected, the Location name

should be appropriate to the person or department and the Internet mail address should be the client's University of Windsor's e-mail address eg. mical@uwindsor.ca

4. Under the Servers tab the Home/mail server should be: 1) ZEUS or VENUS/University of Windsor (for Faculty/Staff Members) 2) POSEIDON/External/University of Windsor (for Guest Accounts) 3) PROMETHEUS/Student/University of Windsor. depending on the information in the individual's Person Document in the person's respective Domino Directory eg. Faculty/Staff Directory, Student Directory or the External Directory. *NOTE All the other 3 server settings should be APOLLO/University of Windsor regardless of whether the home server is from the Faculty/Staff, External or Student directories.

5. The only protocol that needs to be selected under the Ports tab is TCP/IP.

6. Under the Mail tab the settings should be as in the figure below. *NOTE - The mail file name is not always the same as the user id. To check for correct mail file name, go to the individual's respective directory and open up this/her person document. Under the Basics tab, you can view the mail file eg. Mail file: mail\mpalumbo

7. Under the Replication tab choose to enable Replication.

8. The figure below shows the correct Port, Interval, and Protocol under the Instant Messaging tab. The only thing that you may want to modify here is Connect selection. You may choose At Notes Logon or Manually. If you choose At Notes Logon, a dialogue box will come up when you first log into the Notes client, prompting you to log onto the Lotus Instant Messaging Server. You may decide to choose Manually, whereby you will not be prompted to log on to the LIM. Rather you can choose to log on at any time while in your client.

9. Under the Advanced tab, you want to make sure that the setting for User ID to switch to: is pointing to the individual's correct id file. (In Edit mode, you can click on the Flashlight to browse for the id file).

10. Finally, in Edit Mode, you can view an Administration tab, whereby the individual's name should be pulled from his/her respective directory.

11. When you have modified the Location settings in the Lotus Notes client, do not forget to Save & Close. Q: What is Roaming in Lotus Notes?
A: If you need to use Notes on more than one computer, your Domino administrator can give you roaming user privileges. Roaming user privileges allow Notes users to access their customized settings and personal information from any computer that has Lotus Notes 6 installed. Data and settings for these users, known as roaming users, replicates between the user's computer(s) and a roaming user server or roaming replica server. (The roaming user server is usually, but not always, the user's home server. Roaming replica servers are servers that contain replicas of the user's roaming databases.) When a roaming user starts Notes on any computer, Notes automatically retrieves the latest versions of the user's Personal Address Book, Bookmarks, and their Journal from the roaming user server. Any changes the user makes in these files replicate to the roaming user server and from there to other computers. This allows the roaming user to have a consistent experience in Notes on any computer. Roaming is also a requirement for Blackberry users. The Blackberry Enterprise Server (BES) uses user's roaming databases to synchronize Personal Information Management (PIM) data between the user's desktop computer(s) and the hand-held device. In order to grant you roaming user privileges, your Domino administrator uses a tool to modify settings in your Person document in the Domino Directory, and create a Roaming Profile for you. Once this is done, your will be prompted the next time you open Lotus Notes on one of your computers:

IMPORTANT: Make sure that when you click "Yes" to the prompt above, you are working on a computer that contains copies of your Personal Address Book (names.nsf), Bookmarks (bookmarks.nsf) and Personal Journal (journal.nsf) that you want to roam to your other computers. Otherwise, select "No" and you will be prompted with the same message again on your other computer. After you click "Yes", Notes replicates these three databases (or two if you do not have a Personal Journal) to your home server. Please Note: Notes replicates your Personal Journal database only if a Personal Journal database exists on your computer at the time you upgrade to a roaming user (i.e. click "Yes"). If you create a Personal Journal later, ask your administrator for assistance in replicating it to your directory on your roaming user server. This server is usually the same as your home server. Once all roaming databases are successfully uploaded to your home directory on the server you will be notified with the following prompt:

When you start Notes on your other computer(s), you will then be prompted to enable roaming on it and replace local copies of names.nsf, bookmarks.nsf and journal.nsf with the replicas from the roaming server (click "Yes"):

Repeat this step on any computer you have Lotus Notes installed on.

Once roaming is enabled on your computer, each time you shut down Lotus Notes you will be prompted to replicate your roaming databases to the server. It is very important that you always click "Yes" button.

ADDITIONAL INFORMATION

Notes also copies some information from other databases and from your NOTES.INI configuration file (Macintosh users, your Notes Preferences file) and stores it in the three databases.

File Personal Address Book (names.nsf)

Also contains • Your user ID (if your organization allows its replication, and if your administrator selected the option for replicating it) and your user dictionary as file attachments. Your user ID is doubly encrypted for added security before being attached. Because your ID replicates, you will no longer need to copy it to different computers when you modify it (for example, by changing the password). However, until replication occurs, a change such as a new password may not take effect immediately. If this happens, use your previous password. Most of the settings in the User Preferences dialogue box, except for those that are specific to your operating system's configuration. Examples include fonts, communication ports, background printing, bi-directional language settings, and file paths. Many NOTES.INI values. Your personal Welcome page. Any private views you've created in databases. Any toolbar preferences you've modified. Settings for any framesets you've modified in databases that allow such modification. For example, you may have shrunk the left frame of a Discussion database so you could see longer document titles in the view in the right frame).

• Bookmarks (bookmark.nsf) • • • •

Personal Journal (journal.nsf)

Notes replicates the Personal Journal database only if a Personal Journal database exists at the time the user is upgraded to a Roaming User. If the user creates a Personal Journal later, the Domino Administrator will need to assist the user in replicating it to the user's personal directory on the roaming user server. This server is usually the same as the Roaming User's home server. The Roaming User feature requires that both the Personal Name and Address Book (NAB) and the Bookmark database use their respective default naming convention. If the Personal Journal has been renamed and the user wants to have it replicate, then the user must identify the name of that local Personal Journal in the Bookmark database prior to the first roaming session.

Items that do not replicate through the roaming user server Be aware that these items do not replicate, so you can't expect them to have the same data on all the computers you use. • • • • • • Signature files NOTES.INI file Desktop.dsk file Cache.ndk file Headline.nsf Any other data files or databases that are not replicated to the roaming subdirectory on the server

Roaming on Macintosh There are several issues that you need to be aware of if you have been set up as a Roaming User, and you roam amongst both Windows platforms and Macintosh platforms. Please see FAQ 270 for more details. Q: What is a Lotus Notes Teamroom? A: Teamroom is a Lotus Notes application designed to support processes that help people work together. The software does not create the sense of shared purpose, common language, focus, and drive which make effective teams productive. But, by embedding in its technology a template for many of the basic practices of "good teaming," Teamroom facilitates the creation and ongoing development of processes and practices common to high performance teams. Teamroom is a tool for information sharing and collaboration. However, the work of a Teamroombased team is not fundamentally different than it was "before groupware." By creating a shared context for team work, Teamroom does what many good tools do: creates leverage, both for the individuals on the team and for the team as a whole. Because the technology is built on a Notes groupware "sharing" platform, this context is richer and the leverage is greater than is typically possible with "sending" tools like e-mail. Notes also makes it possible for Teamroom to support teams whose members who are geographically distributed, and who are sometimes unable to be connected to their computer network. Examples of work made easier and more efficient by TeamRoom include: • • • • • Raising & discussing issues and concerns Creating (collaborative) product: memos, presentations, other "deliverables" Brainstorming (which, hopefully, leads to resolution and action) Preparing for meetings: one can present and share information in the TeamRoom before the meeting, so that meeting time can be focused on decision making Tracking meeting agendas and resulting action items.

Common work processes supported by Teamroom are

Document management is a work process whereby the following occurs: • • • • Documents are stored for team reference (presentations, final drafts, etc.) Documents are posted and open for revisions or annotation. Documents are made available to a larger audience (via Notes, web, email, etc.). Documents are filed automatically after an expiration date (or manually).

Action tracking is a work process whereby the following activities might occur: • • • • • • Action requests are made of a team member(s). The team member accepts, rejects or negotiates the action. If the action is rejected, action is requested of another member. If the action is negotiated, it is discussed with the requestor until an agreeable acceptance is reached. If the action is accepted, it is tracked against a due date. The action is completed, marked as such, and updated with an actual date.

Meeting management is a work process whereby the following activities might occur: • • • • • • A meeting announcement is posted. Availability of participants is posted as a series of responses, and a schedule is finalized. A meeting agenda is created by one member or the whole team. A meeting is held (virtual or face to face). Meeting minutes are posted. Action items are created.

Collaborative writing is a process whereby: • • • • One member begins a draft of a presentation or a document. Another member modifies the draft and updates the version. Another member adds comments. The final document is approved/completed and made available to a larger audience.

Decision making is a process whereby: • An open item that requires closure is posted, and described by the owner as needing one of two possible types of decisions: • By consensus - every member participates in the decision and a vote will close the item. • By leader or singular responsibility - one person is responsible for the decision, soliciting feedback if necessary, and closing the item.

Brainstorming, or Creative Zoning is a process whereby: • creative ideas are fostered, shared and developed.

Archiving is a process whereby: • expired material is filed (to the Index views) or moved to an archival database

: How do I switch to another replica of my mailbox? A:

How do I switch to another replica of my mailbox?
If you find that you are not able to work in your current mailbox as there appears to be a problem (For example, your Notes appears to be hanging), hold the Ctrl key down and then press the Pause/Break key on your keyboard. This will stop your current operation and allow you to switch to another replica of your mailbox. (Your mailbox has a replica on three servers: Zeus, Venus, & Triton). Once the operation is interrupted, go to your Lotus Notes workspace and find your mailbox icon. You will see a drop down arrow on the right hand corner of your icon. Click on the drop down arrow and this will bring up a menu with other replicas of your mailbox. (These are stacked iconson your Notes workspace).

The one that is currently being used will be selected with a check mark. Click on one of the other replicas and it will then appear as the top icon on your workspace. In this instance, Venus was originally selected and then Zeus was checked and it now appears as the top mailbox icon.

You can now double-click on the Zeus replica icon to open your mailbox on Zeus. Q: How can I change the font size in Lotus Notes? A: The

Lotus Notes client provides a choice of fonts to allow Lotus Notes users to select a preferable and readable type face. This selection is made by selecting: File -> Preferences -> User Preferences -> Default Fonts.

However, this menu does not provide a means of adjusting the size of the font. This can be a problem if the Lotus Notes user selects a screen resolution greater than 1024 x 768 pixels, as the text on the screen may be difficult to read. Luckily, a setting is available within the notes.ini parameters that allows the font size to be proportionally increased for all text fields displayed by the Lotus Notes client: [Display_font_adjustment=n] "n" can range from "1" (the default size) to "25" (an extremely large font size) and must be defined directly into the notes.ini file using a text editor (e.g., Microsoft Notepad). The parameter can be placed anywhere in this configuration file, but I like to place it right at the end. Note: We found out in our testing of this tip that when the Microsoft Windows screen resolution was set to 1280 x 1024 pixels, a parameter value of "2" or "3" provided a satisfactory font size. If you choose to use our suggestion, you would add this setting to your notes.ini parameters: Display_font_adjustment=2

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