Travelocity Customer Care Non Responsiveness Misbehaviour Technical Issue Incompetency Miscommunication Comm Gap False Info False

Scheme Wrong Tickets Refunds Cancellation Overcharged Technical Issue Hotel Star False Booking Other Issues 70 9 9 12 23 26 33 18 45 17 38 35 22 43 14 0 2 0 3 2 0 2 12 0 2 0 0 9

Yatra 19 0 2 7 10 10 7 7 10 7 19 9 4 0

Cleartrip 26 2 2 2 3 7 21 3 12 5 5 9 4 13

MMT 12 7 2 2 7 8 5 7 12 5 12 17 13 22

Travelocity Yatra Customer Care Non Responsiveness Misbehaviour Technical Issue Incompetency Miscommunication Comm Gap False Info False Scheme Wrong Tickets Refunds Cancellation Overcharged Technical Issue Hotel Star False Booking Other Issues 6 1 8 1 3 Cleartrip 11 1 1 1 61 2 4 13 2 42 5 2 2 23 2 1 3 MMT 5 3 1 1 4 5 3 4 5 2 5 4 3 5 30 4 4 5 14 16 20 11 19 7 16 8 5 10 43 43 43 43 61 61 61 61 42 42 42 23 23 23 70 9 9 12 23 26 33 18 45 17 38 35 22 43 2 1 1 5 1 6 6 4 4 4 3 8 2 1 2 .

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