Create Cross Over Domain ‘SRTEST’ At the validation field : personid=:AFFECTEDPERSON Add new crossover field Source field : supervisor Destination field : SRAPPROVAL

2. Modify SR object Add new attribute ‘SRAPPROVAL’, at the DOMAIN field , insert domain ‘SRTEST’ Search Type = wildcard  can not add search type for New attribute, therefore crossover domain may not workable for new attribute

Modify Create Service Request application Go to application designer .Save the record and run configdb. search for application CREATESR Add test box. add attribute ‘SRAPPROVAL’ to this txt box .bat 3.


Save the application . Go to ‘Self Service’  Service Request  create SR . 5.4.

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