I.T.

CHAPTER 14
Which two parts, one in a laser printer and one in a dot matrix printer, should be allowed to cool before attempting any repairs? (Choose two.) tractor feed toner cartridge fuser assembly automatic document feeder print head

Which two pieces of software are included with most new printers and are installed by the user? (Choose two.) printer patches BIOS configuration software word processor operating system printer driver

Which Windows component allows the Windows operating system to output graphics to a computer screen or print device? GDI GUI MDL WPL WPS

Which path should the user follow to resolve this problem in Windows XP? Start > System > Printers and Faxes. configuring the highest resolution before printing to check the printer memory using different types of paper trays for special paper sizes using only new paper sheets to determine any pre-existing problem with the print head Which two methods are often used to connect a lower-cost printer to a Windows XP network? (Choose two. Which task also verifies the functionality of an inkjet printer after installing the printer driver? sending print jobs for at least two minutes to verify the printer speed.A user reports that whenever he needs to print a document. Connect to a networked computer and share the printer. the print job process is automatically sent to the wrong network printer. and then select the printer Start > Control Panel > Printers and Faxes. right-click the printer.) Use a separate print server. Update to a networking firmware. right-click the printer. and then select Set as Global Printer Start > Printers and Faxes > Set Default Printer. Install a Bluetooth adapter in the printer. Install a NIC to the printer. and then select Set as Default Printer A technician is installing a new inkjet printer. Download a network-compliant driver. Which path will allow a user to add a printer in Windows XP? Start > Control Panel > Add/Remove Hardware > Add Printer Start > Control Panel > Printers and Faxes > Find a Printer . The printer has successfully printed test pages. and then select Set as Default Printer Start > System > Hardware > Printers. right-click the printer.

) physical type of memory BIOS version driver compatibility number of memory slots available firmware version Layer 3 protocol used Which scanner option considerably affects the size of the output file? color inversion source file format . Change to a newer version of the firmware. Upgrade the operating system. Add more RAM to the printer. Which two issues should be considered when purchasing RAM for a new printer? (Choose two. Reinstall the print driver.Start > System > Printers and Faxes > Add a Shared Printer Start > Control Panel > Printers and Faxes > Add a Printer What can a technician do to reduce the time a user must wait when large print jobs are sent to the printer? Change to a networking operating system.

The paper absorbed moisture from the air and is damp. The toner is damp from the humidity and is unable to develop. The incorrect type of paper is being used. What is the most likely cause of the problem? The environment damaged the drum.resolution settings sharpening brightening or darkening A technician has completed the routine maintenance service for all the printers in the accounting department. The laser printer cartridge was refilled. Which action helps ensure that the next routine maintenance service is performed at the correct time? Reset the printer. Upgrade printer firmware. Reset the counters. Which two printer parts should be cleaned with a damp cloth? (Choose two. Users working in humid environments notice that documents printed by a laser printer are of poor quality.) fuser in laser printers ribbon in dot matrix printers . Print an extended test page. It is discovered that the printer is unable to attach toner to the paper. Install available patches from the manufacturer. Print the maintenance page.

Use a can of compressed air to blow the particles away. Use a vacuum cleaner with HEPA filtration. a technician should remove all the small particles of toner inside the printer. What is the recommended method to perform this task? Use a damp cloth.corona wire in laser printers paper-handling machinery in inkjet printers roller surfaces in dot matrix printers print head in inkjet printers As a part of the maintenance process for a laser printer. Use a cleaning solution with a toner remover. Use a cotton ball with isopropyl alcohol.) driver version type of ink type of operating system paper type type of print server type of cable to connect to the PC Which type of printing option should be implemented to allow a user to change settings for each document sent to the printer? default general . Which two items can help extend the life of an inkjet printer? (Choose two.

Restore the scanner quality to the original settings. What should be done first to try to resolve the problem? Verify the scanner firmware. What can be recommended to resolve this problem? Restore the printer quality to normal setting. Clean the print head by running the cleaning utility.global per-document pre-script Users in the accounting department are having trouble digitizing documents with a scanner. Upgrade the scanner firmware. A user reports that all images scanned with the departmental scanner have lines and marks. Users from the art department are complaining that the inkjet printer is producing spotty and streaked printouts. . What should the technician do to resolve the problem? Add more RAM to the scanner. Disconnect and reconnect the scanner from any source of energy. Calibrate the scanner. Check the printer manual for RAM specifications. Change the paper quality. Clean the scanner glass and check for scratches. Replace the print head.

Which type of port is used for low-speed dot matrix printers? Ethernet FireWire SCSI Serial USB .

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