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10. Information Technology

10. Information Technology

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Strategic Plan Document for Information Technology : 2010-2015

Aruna Sundararajan KL 1982 Vijayan Balakrishnan UT 1982

Table of Contents

Contents Table of Contents ......................................................................................... 2 Section 1 : Vision, Mission, Objectives & Functions ................................... 4 The Vision : .............................................................................................. 4 Objectives................................................................................................. 4 Functions of the IT Department ................................................................ 5 Section 2 : Assessment of the situation ........................................................ 6 Key challenges of the 12th Plan. ................................................................ 8 Section 3 : Outline of the Strategy ..............................................................12 Consolidation of India’s global leadership position in the IT-BPO industry ................................................................................................................13 Enhance domestic productivity through mass IT diffusion ......................15 Establish connected, inclusive communities for e-services ......................17 E-Governance & Citizen empowerment ..................................................18 Innovation Hub ........................................................................................18 Section 4 : Implementation Plan .................................................................19 Hi-speed Next Generation Network .........................................................20 Strategic Development Initiatives ............................................................23 1. i-Skill Mission 2015 .........................................................................23 2. E-Governance...................................................................................23 3. India Innovation Hub........................................................................24 4. Focus Hardware ...............................................................................24 Enabling Policies / Actions to achieve the Mission objectives : ...............25 Section 5 : Linkages between Strategic Plan and RFD ................................26 Section 6 : Cross departmental and cross functional issues : .......................26 Section 7 : Monitoring & Reviewing Arrangements ...................................27 Conclusion: .................................................................................................27


Strategic Plan Document for Information Technology: 2010-2015


Strategic Plan Document for Information Technology: 2010-2015

Strategic Plan Document for Information Technology : 20102015 This document attempts to delineate an IT vision and strategy for India , that is forward looking and progressive, and that would lay a robust foundation for India’s long term growth and emergence as a knowledge society. Section 1 : Vision, Mission, Objectives & Functions Vision : To establish India as a globally competitive , knowledge based society, leveraging the internet, mobile and other digital technologies for inclusive growth and citizen empowerment. The Mission : 1. To consolidate India’s global leadership position in the IT-BPO industry 2. To enhance domestic productivity through mass IT infusion 3. To establish connected and inclusive communities through access to eservices 4. To promote e-governance and citizen empowerment 5. To position India as an IT innovation and R & D hub Objectives 1. To expand India’s share of the global IT market to 7 % from the existing 5 % ; to increase IT revenues to USD 150 B ; and to increase domestic IT revenues to USD 35 B by 2015 2. To universalise broadband and internet penetration
Strategic Plan Document for Information Technology: 2010-2015

3. To significantly improve India’s ranking in the Digital Economy ratings to figure amongst the top 25 nations 4. To double domestic IT spend to 4 % from the existing 2 % 5. To enhance total ICT R&D investments from 0.8 % to 1.5 % of GDP Functions of the IT Department

Policy matters relating to Information Technology, Electronics and Internet.


Initiatives for development of Hardware / Software industry including knowledge based enterprises, measures for promoting Information Technologyexports and competitiveness of the industry.


Promotion of Information Technology and Information Technology enabled services and Internet.


Assistance to other departments in the promotion of E-Governance, EInfrastructure, E-Medicine, E-Commerce, etc.


Promotion of Information Technology education and Information Technology-based education.


Matters relating to Cyber Laws, administration of the Information Technology Act. 2000 (21 of 2000) and other Information Technology related laws.


Matters relating to promotion and manufacturing of Semiconductor Devices in the country.


Interaction in Information Technology related matters with International agencies and bodies.


Strategic Plan Document for Information Technology: 2010-2015


Initiative on bridging the Digital Divide, Matters relating to Media Lab Asia.


Promotion of Standardization, Testing and Quality in Information Technology and standardization of procedure for Information

Technology application and Tasks.
11. 12. 13.

Electronics Export and Computer Software Promotion Council (ESC). National Informatics Centre (NIC) All matters relating to personnel under the control of the Department.

Section 2 : Assessment of the situation The IT sector is amongst the most dynamic of the Indian economy,

contributing 6 % of India’s GDP [USD 72 B], 16 % [ USD 47 B] of exports and over 10 % of organized employment. Besides its role as a key growth engine for India, the industry is acknowledged to be a significant factor underlying the rise of the global BPO business , and India’s consequent emergence as a technology powerhouse . The strategic importance of IT for India , however, extends significantly beyond the BPO and IT industries. IT is increasingly emerging as a transformational ‘General Purpose Technology’ [ GPT] that is critical to accelerated growth and productivity. It is also widely regarded as the primary source of a country’s long term comparative advantage and competitivity. Countries the world over are accordingly investing in digital technologies and infrastructure as fundamental building blocks for future growth and prosperity.
Strategic Plan Document for Information Technology: 2010-2015

Wide-ranging studies estimate that IT is the single largest contributor in recent years to enhanced productivity in the US & Europe, with over half of all productivity gains in the US and 45 % in Europe directly attributable to IT . Though the ICT sector directly contributes about 5% of European GDP [ roughly equivalent to its share in Indian GDP ] with a market value of € 660 billion annually, it is estimated to contribute significantly more to overall productivity growth with 20% directly from increases due to IT, and 30% from ICT investments by other sectors of the economy . It is also significant to note that the lower growth rate in Europe during this period is primarily attributed to its lower level of IT investment and spend than the US, highlighting the critical importance of this sector. In the past decade, Governments in India, both at the Centre and the States, have launched a variety of initiatives and interventions to promote the IT industry and sustain its role as the growth engine of the economy. While concurrent efforts were also initiated to stimulate overall IT development, a majority of investment incentives, including tax and fiscal concessions, and provision of support infrastructure were initially largely targeted towards the software industry. Consequently, while the BPO and software industry has grown rapidly in response to these initiatives, large segments of the Indian economy and society continue to be outside the purview of IT. India is yet to harness the dramatic economy-wide productivity , efficiency gains and transformation experienced by the US, Europe and other parts of the developed world consequent to IT induction. [It may be noted that 75 %

of all Fortune 500 Companies outsource IT to India in other words, Indian software services contribute significantly to global productivity] A key reason underlying this is the significantly lower levels of IT investment and
Strategic Plan Document for Information Technology: 2010-2015

infusion in India. Where Indian industry like the telecoms and automotive sector have deployed ICTs, they have seen impressive productivity increases and transformational growth. How can India similarly leverage ICT as a general purpose technology , and its inherent strengths in IT and software services to address the critical challenges of the future and meet the aspirations of its citizens? Key challenges of the 12th Plan. The challenges that India confronts are diverse and numerous; ranging from lack of modernization of its traditional sectors to gross inadequacy of services to meet the aspirations of its people. While India’s large talent pool, diversified industrial base , entrepreneurial talent and low cost wage structure constitute significant comparative advantages, the expanding skills deficit, key infrastructure bottlenecks , and severe inequities in service provisioning pose major constraints to growth. India also faces an

increasingly uncertain external environment, with rising competition and globally depressed markets. Key challenges going forward include, amongst others : - Sustaining broadbased, high growth - Generating employment - Unleashing energies at the Bottom-of –the –Pyramid for greater inclusion - Improving HDI and equitable access to services, particularly basic education and health - Overcoming current infrastructural deficits that constrain growth; and
Strategic Plan Document for Information Technology: 2010-2015

- Modernising traditional sectors for greater productivity

Potential role of IT in addressing India’s growth challenges: Rapid, sustained growth through all round productivity increase is fundamental for India to achieve broadbased and inclusive growth , generate large-scale employment and provide high quality services to its vast majority of underserved. From being a niche, albeit key contributor, IT requires to be mainstreamed into the economy , into Government and into enterprises for optimal impact. How effectively India is able to leverage the new emerging technologies to transform its traditional sectors, increase all –round productivity , build human capital and service its people would be a critical determinant of its long term success. India not only needs to overcome significant infrastructure and resource deficits, it needs to be able to access best –in class technologies, skills and governance to address many of the foregoing challenges . IT provides a potent tool to overcome many existing disadvantages ; where physical connectivity infrastructure, schools and

hospitals would take years to establish , the internet, broadband and mobile could link service providers and customers quickly and affordably. National broadband and internet would enable remote servicing and open up opportunities for learning , transacting and interacting across communities and regions, thus unleashing the substantive energies and talent at the Bottom-of the Pyramid. India already has a robust IT base, and demonstrated economic leadership to its credit. With the right set of policies and actions, India can not only
Strategic Plan Document for Information Technology: 2010-2015

bridge the current deficits and gaps in its development, but can , in fact, leapfrog to a leadership position building on its core IT strengths and comparative advantages . This would however require a bold vision and strategic, high velocity interventions and investments capable of triggering a transformational , economy wide impact; rather than incremental and fragmented measures whose impact is likely to be sub-optimal. Countries as diverse as Korea , Singapore , Israel and Ireland have

demonstrated how co-ordinated , strategic interventions in IT have been instrumental in launching their economies on higher trajectories of growth . These countries have invested substantially in creating next generation

networks, universalizing IT diffusion , advanced e-governance and smart applications to lay the foundation for the economies of the future . India lags behind significantly on most of these key parameters and currently stands ranked 58th in the world in the Digital Economy ratings 2010 with extremely low levels of internet, broadband, and PC penetration, underdeveloped hardware base, lack of diversification beyond BPO and low levels of R&D. Korea and Broadband Korean is the leading example of a country rising from a low level of ICT access to one of the highest in the world. At the turn of the millennium, the republic of Korea had a broadband penetration of just 1% . To promote adoption of Broadband, the Korean Government launched Cyber Korea 21, a program offering affordable IT education to marginalized groups like housewives, the elderly and the disabled.

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Complementing this, Korea embarked on a wide-ranging e-Government program, investing US$ 24 billion in national fibre backbone that provides more than 28,000 Government departments and agencies with fast broadband access. Today, Korea is one of the worlds most advanced broadband markets – standing well ahead of either the US or Canada, for example – demonstrating the power of political will in bringing broadband to the people. Source: Internet case study The internet and broadband are today widely regarded as a basic

infrastructure, in the same way as electricity, water, or roads; with countries putting in place legislation to ensure access to the Internet. Finland for example has declared Internet as a legal right. Countries the world over have recognized the need for national broadband networks; and have invested significantly in creating such networks. Broadband networks have also been found to pay for themselves through the resultant cost savings in sectors such as health, education, energy and transport which this makes them highly cost effective. Recent estimates show that in some countries, cost savings of 0.5% to 1.5% over ten years in these four key sectors alone justify the cost of building broadband networks. Establishment of High speed digital networks that are likely to be the highways of the future, development of smart applications and grids that would allow seamless transmission, pro-active investments in technologies and technology based services where India could develop unique core competencies are areas where strategic interventions could catapult India to a leadership position.

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India has much to gain by investing in IT. Cost benefits analysis demonstrate that a 10 % increase in broadband for example could raise GDP by as much as 1- 1.5 % points, while a unit of IT investment is estimated to yield a multiplier of 7, significantly higher than other forms of investment. India’s infrastructural bottlenecks have often been cited as constraining growth; investments in network infrastructure whereby citizens can access quality services from their homes can substantially minimize the need to travel and migrate to urban locations; thus mitigating urban and environmental stress.

Alternatively, it is estimated that failure to establish a strong technology infrastructure accessible to all, and to develop a broad skill base that can leverage the technologies of the future could cost India dearly, leading to a sharp decline in market share, reduced exports, employment and lower growth.

Section 3 : Outline of the Strategy What kind of strategy would India need to pursue to maintain its BPO and software leadership, improve service levels and meet the aspirations of its citizens for a better life? To achieve the foregoing vision and objectives; a five pronged strategy is proposed, as below:  Focused implementation of a select set of strategic, big ticket initiatives that would place India in the top league of countries in terms of advanced digital infrastructure, thereby laying a robust foundation for future growth
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 Investments in select , potential technologies of the future [ Cloud Computing, Cyber security, RFID, Others]  Building on India’s existing IT strengths in software and manufacturing / service domains where India has a strong competitive edge to develop a set of unique, niche capabilities and offerings as a source of long term comparative advantage  Catalysing a virtuous cycle of increased IT demand leading to development of innovative services fuelling in turn higher levels of investment and performance.  All–round Skill upgradation to create centres of excellence and a large, diversified talent pool that is the critical mainstay of the sector Key to achieving the goals proposed would be : - Significant investments in Next Generation Networks, Universal IT diffusion, Digital Literacy, E-Content, Electronic Service Delivery & Smart applications & Smart Grids - Global benchmarking - Effective collaboration between Government, Industry & academia ; and - Successful diversification & value-addition for sustained advantage Consolidation of India’s global leadership position in the IT-BPO industry

India’s share is currently under 5 % of the global IT- services spend of 1.6 Trillion USD; although it commands an impressive 52 % of the offshoring
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market. The last two years however are indicative of future trends : slower growth in BPO post the financial crisis and growing competition from SE Asia, Latin America and E Europe for the BPO market. These trends highlight both the opportunity and threat for India. A robust strategy would hence require to plan both for a substantial expansion of India’s share of the global market while growing the domestic market as a long term risk mitigation measure. Focus areas would include identification and harnessing of hitherto

untapped export markets, diversification and value addition to the existing portfolio of products and services by moving up the value chain into areas such as knowledge process outsourcing, development of the domestic BPO segment and launch of a major skill initiative to address the current and future deficits. Promotion of Tier 2 & 3 towns and rural BPOs would be a key element in containing wage costs to maintain the industry’s competitive edge. Pro-active and continued support to the industry for a further period would be critical in this context, given the extremely competitive nature of the industry as more countries seek to tap into the growing BPO business and develop in-house competencies. Countries like Philippines, Vietnam, China , Egypt and European countries are expected to emerge as strong contenders to India with lower wages, and attractive incentives for BPO companies. Countries woo BPO China:  In a bid to end India's dominance in the outsourcing industry, China has announced that it will not levy operating taxes on offshore service
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outsourcing business in 21 of its key cities till 2013 to promote growth of the industry.The Chinese Government is actively promoting English; and is developing 13 cities as major outsourcing hubs over the next 24 months. Malaysia :

The Malay Government has a strong focus on promoting the IT-BPO industry in Penang through initiatives such as ‘Invest Penang’ and creating the Software consortium of Penang (SCoPe)


Iloilo City has been identified by the Philippines government as one of the ‘next wave’ cities for the ICT industry.The city is suited for creating supporting operations for companies who wish to set up a hub-and-spoke model in the Philippines, by providing a lower cost alternative to Manila and Cebu City Australia


The Queensland government promotes the growth of the ICT sector through its “Smart ICT Strategy” that extends support to the ICT industry for raising capital, export enhancement, research and development and business development.

Source: Internet research

Enhance domestic productivity through mass IT diffusion Mass IT infusion is expected to deliver the following benefits:

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 trigger economy-wide productivity gains, thus accelerating GDP growth by at least 1-2 percentage points.  create strong demand pull within the country for IT/ITES , thus

mitigating the risk of depression/ competition in export markets As noted earlier, the general level of IT penetration in India amongst the non IT sectors and major urban centres is fairly low. Domestic IT spend by industry is also significantly lower . [ India’s IT spend at 2 % is lowest among the 4 BRIC countries , and one third of China’s] The lack of affordable IT infrastructure ie networks and devices as well as lack of domestic hardware base are key reasons underlying low IT infusion. To increase IT penetration and deployment to reasonable levels, it is proposed that Government target a doubling of domestic IT spend to 4 % by investing in next generation networks and smart technologies that would bring down the cost of IT access and usage for small and medium businesses, S&T and knowledge institutions, education and healthcare and other key segments. It is also proposed that network construction be undertaken in conjunction with the private sector, and appropriate competitive frameworks devised for this as in telecoms for accelerated implementation. The following actions are proposed: - Increased IT access and diffusion - Localised hardware production - Indian language content creation;& - Standardisation of technologies and platforms

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- Appropriate incentives to promote ICT usage amongst domestic industry Establish connected, inclusive communities for e-services India has a substantive shortfall of physical infrastructure in a number of critical areas including road connectivity, health, education, banking and others; leading to large numbers of underserved in urban and rural areas. Electronic service delivery and remote servicing could significantly reduce costs , thereby enabling access to high quality scarce services for these segments . ICT enabled solutions in healthcare, education, financial services and public services are estimated to drive socio-economic inclusion of 30 million citizens each year by enabling faster, cheaper and more efficient access.

Source: NASSCOM - 2010

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E-Governance & Citizen empowerment A key component of the Digital Agenda is to improve the quality of public services, and governance. The UN’s E-Government survey ranks India at 119th place , while Korea, US and Canada and the Scandinavian countries occupy the top slots. The index measures a comprehensive range of

capacity, usage and transformation indicators including availability of infrastructure, access, on-line services, manpower , responsiveness, convenience and affordability of services. India has already launched the NUID , E-Gov infrastructure , and MMPs as foundational projects for e-governance in the country. Mandated Electronic Service Delivery by a specified date, speedy implementation of the NeGP and massive capacity building are other priority areas for intervention. Innovation Hub India has in recent years emerged as an attractive R&D hub on account of its talent pool, domain knowledge and low costs. However, at the macrolevel, India lags significantly behind in developing an indigenous hardware sector[ [ estimates suggest that import demand for hardware / electronics could exceed 400 Bn USD by 2020, surpassing the import bill of oil] ; and continues to be dependent on imports for items of popular consumption including packaged software, telecoms and networking components. The level of dependency further increases in terms of advanced value added products and cutting edge technologies. The lack of resources, poor R& D industry co-ordination, inadequate standardization amongst educational and S&T institutions and non-accreditation are key issues to be addressed in this context.
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India’s total R&D investment is 0.8% of GDP which is low compared to countries such as China (1.31%), Brazil (1.05%) and Denmark (2.63%). India’s share of ICT-related patents filed under the Patent Co-operation Treaty (PCT) in 2004 was 0.3% compared with China 2.5%. The emergence of India as a world centre for outsourcing and IT software services is however helping to change the perception of India in recent times, and 150 of the Fortune 500 firms presently have R&D centres in India. India also has a fairly high level of foreign co-inventors, suggesting both its relative openness in research activities and its dependence on foreign partners. Upgradation of existing R&D institutes into centres of excellence, focus on new, emerging technologies, public funding for R&D and academia collaboration would be focus areas for State action. industry-

Section 4 : Implementation Plan The strategy envisages three types of interventions, in sequence of priority :  Establishment of a pan-India Hi-speed Next Generation Network as a core technology infrastructure that would lay a robust and strong foundation for accelerated long term IT growth  A set of priority ‘Strategic Development Initiatives’ [SDIs] , which, when implemented, would place India in a competitive position amongst the digital economies of the world; and

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 A set of policy measures and actions to be put in place over the next five years to create an enabling environment for achieving the objectives set out in this report.

Hi-speed Next Generation Network Of the 3 types of interventions specified above, the first relates to the creation of core technological infrastructure in IT which would constitute the basic building block for future growth, the second relates to a set of specific programmes or projects to be initiated and implemented by Government on a time bound basis with quantified targets, while the third outlines a set of broader enabling actions to be put in place by the State. The creation of the Core Access Network is envisaged as the basic public access network linking Government, enterprises and citizens for laying the foundation of the digital economy ; and would be the platform for all smart applications of the future. The network is expected to play a key transformational role for the Indian economy and society as did Korea’s IT 839 PLAN and take India to a leadership position in the digital competitiveness index. The Core Infrastructure shall converge Broadband, Internet, Mobile and RFID and provide a state –of the art platform for building, deploying and accessing various smart services and applications. It shall interconnect to other ongoing and proposed network initiatives including the National Knowledge Network, Education , Telemedicine and Smart Utility Grids of the future.

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Given the strategic importance of the initiative, it is proposed that the Next Generation Network be implemented by a dedicated , empowered Authority to be set up on the lines of the UIDA. While the network is envisaged to be publicly funded for the most part, mechanisms such as the USO may be considered to incentivize

supplementary private investment. The following ongoing / proposed network initiatives may be dovetailed into the larger Next Generation network for optimal impact:  The National Knowledge Network (NKN) which would inter-connect over 1,500 knowledge institutions through high speed data

communication network.  National Electronics Benefits Transfer Network [NEBT]  National Education & Telemedicine grid  Smart Utility Grid The National Knowledge Network: The NKN would encourage sharing of knowledge, specialised resources and collaborative research among scientists, researchers and students across the country . NKN would enable use of specialized applications and allow sharing of high performance computing facilities, e-libraries, virtual classrooms and very large databases. National Electronics Benefits Transfer Network India has initiated implementation of the National UID project which aims to provide a unique ID number to each Indian on the lines of the Social Security Number in the US . Under this flagship scheme, all residents of
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India are to be provided with biometrically verifiable identities mapped to a unique number. A key objective of the project is to ensure that social security programmes are enabled to be directly targeted and delivered

electronically to citizens, thereby minimizing leakages in the system. A concurrent objective of the UID is to accelerate financial inclusion by providing each resident with an electronic bank account into which funds can be directly transferred without intermediaries. This would be a major step forward in accelerating financial inclusion in India, where it is estimated that over 60 % of the population is outside the purview of the formal banking system. It is proposed that a National Electronics Benefits Transfer system be established centrally that can be used by all banks/ participating

departments for transferring entitlements under various schemes. The NEBT, along with Aadhar would constitute an advanced electronic platform for channelling entitlements and services such as NREGA, PDS, Social Security Pensions, education vouchers , fertilizer subsidy and free electricity directly to citizens. National Educational & Telemedicine Grid These projects aim to provide an e-learning and e-consultation environment whereby learners and patients can access services over the network. Over 20,000 colleges and institutions of higher learning are proposed to be interlinked by this project, while the telemedicine project will link over 6000 Block PHC with taluk, district and State hospitals as referrals . Smart Utility Grid

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It is also proposed that the concept of Smart Utility Grid be piloted in one or two locations whereby integrated services related to transport, energy, healthcare and education can be offered on a single platform. It is proposed that all of the above networking initiatives be brought under one central empowered Authority which shall be accorded the status of the NUIDA under the direct oversight of the Planning Commission to ensure time-bound completion. Strategic Development Initiatives [SDIs] The following SDIs are proposed to be launched during the next 5 years: 1. i-Skill Mission 2015  Creation of 100 IT Centres of Excellence [ These would include

public and private institutes across diverse aspects of IT engineering, business and management research, R&D Labs and advanced Science institutes]  Doubling the output of Engineering graduates from current 5 L to 1 Million  Fostering a 5 Million BPO Talent Pool  Industry –Academia initiatives for skill development  Development of Skills for the KPO industry

2. E-Governance  Establish National E-Gov Infrastructure [ SDC, SWAN, CSCs]

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 Establish Integrated City One Projects in all State capitals for Single window services  UID linked e-Gov [ NREGA, PDS, Health Insurance for BPL..]

3. India Innovation Hub  Upgradation of CDAC, Media Lab, Other National Institutes  Tech incubators in IT Parks with over Rs 100 Cr turnover  Seed investments of Rs 5000 Cr in future technologies [ Green Technologies, Mobile, Cloud, RFID, Others]

4. Focus Hardware  Hardware SEZs / ETPIs  Integrated Fab Facility  Electronic Manufacturing clusters  National Electronic Mission

To ensure optimal results, it is proposed that each SDI be implemented on a Mission Mode, with adequate delegation to suitably empowered Mission Heads, and clear quantitative and qualitative targets to be achieved within a specified time period.

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Enabling Policies / Actions to achieve the Mission objectives : Creation of an enabling environment for accelerated growth of the IT industry  Special policy initiatives to sustain growth of IT-BPO industry [ Tax / Fiscal benefits for SMEs, Rural BPOs, IT companies providing econtent , Remote Healthcare, Education , Banking & identified key services]  Increasing/ earmarking IT budgets to provide strong stimulus to the IT-BPO industry  Speedy UID & National Security Grid implementation  Implementation of National skill development program ; E-learning infrastructure & content for training  Integrated IT-BPO townships; fiscal incentives for growth of the ITBPO industry in Tier 2 and 3 towns; focused development of 42 identified BPO locations  Global brand building in partnership with industry to tap new markets

Cyber-security: While India already has basic legislation in place for ensuring cybersecurity ; it requires to develop the requisite capabilities for cyber forensics , law enforcement and digital evidencing on an emergent basis. It also requires to develop a robust policy, strategy , guidelines and tools

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for mitigating vulnerabilities and attacks including advanced security capabilities in infrastructure and platforms . Section 5 : Linkages between Strategic Plan and RFD The strategy and implementation plan outlined delineate the high level goals to be achieved and direction of actions to be pursued. They shall constitute the basis for drawing up Detailed Implementation Plans , specifying the time-frames, quantitative and qualitative targets to be achieved and resources to be earmarked ; and shall be suitably reflected while framing the Department’s RFD.

Section 6 : Cross departmental and cross functional issues :
As noted earlier, a variety of actions and programmes have been launched in the past to promote the IT sector . Many of these programmes , albeit well designed, have been mostly launched as stand-alone, industry specific initiatives targeted primarily at IT stakeholders with sub-optimal results. It is recommended that IT development programmes be incorporated as an integral part of the overall national development strategy in view of their cross-cutting impact and positive externalities; and resources for implementation earmarked on this basis. This would however require clear and unambiguous policy prioritization and cohesive, synergized actions to achieve the desired objectives, particularly in key areas such as strategic IT infrastructure , broadband and NUID.

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Section 7 : Monitoring & Reviewing Arrangements It is envisaged that the NGN networks and SDIs shall be implemented by duly empowered mechanisms specially to be set up for the purpose to ensure requisite delegation, priority and timely completion. Time–bound achievement of the broad targets indicated in the Plan shall be monitored on a monthly basis by a High Powered Committee headed by Cabinet Secretary and comprising Secretaries of relevant Ministries.


Nasscom 2010

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Effectively implemented, the set of policies, programmes and actions set out in this document could catapult India to a leadership position in the digital society of the future, contributing significantly to enhanced GDP, employment and services. Concerted and visionary action can indeed secure such a future.

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