ISO001

Benefits of ISO 9001 Certification

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February 2011

The summary of discussions at QualityGurus.com

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 ISO001

Benefits of ISO 9001 Certification

The summary of discussions at QualityGurus.com

February 2011

What are the benefits of ISO 9001 certification? Benefits to All

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• Innovation and improvement.
Quality Management has been achieved in many orga-
Conclusion

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nizations due to the emergence of quality standard
From the above it is quite obvious that ISO certifica-
bodies of which the ISO 9000 series is one of
tion brings about so many benefits which vary from one
them. There is no doubt that its creation is among
angle to another.
the positive impacts that have happened to the
To conclude, ISO certification is still a good refer-
area of quality in most organizations. 1
ence to begin the process of quality improvement no
Benefits to Company wonder ISO certified service organizations place much

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emphasis on quality measurement than do non-certified
• Makes it easier to satisfy customer needs. service firms. Therefore, ISO certification can deliver
• Better management control and reporting. business benefits but ISO certification should be seen
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• Requiring organizations to continuous improve- as part of an overall continuous improvement process,
ment. rather than an end in itself.
• Fewer problems with failures in service or prod-
uct quality.
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• Better management control and reporting.
• Greater employee awareness about quality.
• Marketing tool for sales promotion.
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• Increased credibility.
Process Improvement
• Increased productivity
• Consistent, repeatable processes and a common
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system
Benefits to Employees
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• Employees know what to do and how to do it.

• Enhanced communication among employees.
• Clarity in job specification.
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Benefits to Society
• Contribute to the quality of life in general by en-
suring improved health and safety.
• Reduced environmental impact.
There is only one Benefits to Customer
valid purpose of • It assures the consumers that they provide quality
business; to create a products and services.it makes companies stand
customer. out from their competitors
• Reassurance to customers that their organization
consider to the needs and expectations of cus-
tomers and follow complaints and satisfaction of
customers as a requirement
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