Hyatt Hotel Reservation System Copyrights@

HYATT HOTEL RESERV ATION SYSTEM

Computer Project 7010

By Aizaz Khan

1

Hyatt Hotel Reservation System Copyrights@

CONTENTS
S# 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Topic Introduction Objectives existing system evaluation of existing system Hardware requirement Software requirement overall plans Tables design Forms design Reports design Relationship Test plan Test Result system implementation User manual Technical documentation Evaluation of System Future extension Pg# 4 6 8 9 13 14 17 19 20 29 35 36 39 58 87 113 139 142

Computer Project 7010

By Aizaz Khan

2

Hyatt Hotel Reservation System Copyrights@

System Analysis

Computer Project 7010

By Aizaz Khan

3

Hyatt Hotel Reservation System Copyrights@

Hyatt Hotels
Introduction
COMPANY HISTORY

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, the Pritzker family business interests grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by the Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now named Hyatt Hotels Corporation.
Architecture and Design

The Architecture and Design team’s main objective is to help the owner and the owner’s consultants plan and design Hyatt® hotels that are both stunning and efficient. Our diverse group of design professionals holds distinct educational backgrounds and professional expertise in architecture, interior design and hotel operations.
Engineering and Information Technology

The Engineering and Information Technology team is responsible for ensuring that all building services, including mechanical, electrical, plumbing, communication, data, security and life-safety systems, are designed, installed, commissioned and operated properly and efficiently. With
Computer Project 7010 By Aizaz Khan 4

Hyatt Hotel Reservation System Copyrights@

diverse backgrounds in hotel operation, engineering, design and building systems, this talented team assures all Hyatt standards are rigorously upheld.
Operations Planning

The Operations Planning team is composed of global industry experts who have a deep understanding of Hyatt hotel operations, as well as exposure to diverse operational experiences around the world. The team constantly works to ensure operational competencies and enhance our properties’ performance.
FF&E Project Management

The FF&E Project Management team was created to facilitate project coordination and assure a seamless transition from the construction phase to the hotel opening. The team is made up of skilled individuals with a variety of backgrounds in operations, project management and procurement. They work in parallel with the consultants and the rest of the Architecture and Design Services team to ensure that every detail of the design intent and operation planning is carefully executed.

Computer Project 7010

By Aizaz Khan

5

Hyatt Hotel Reservation System Copyrights@

Objectives:
o

General & Technical Objectives:

Every information system is expected to have some specific qualities that enable it to differ from other systems. MINIMISE DATA DUPLICATE: The files in the system should not duplicate data often. Data duplication is the main cause for difficulties in searching data. AVAIBILITY OF THE DATA: The top management of the organization will be able to have a ‘birds eye view’ of the data in making decisions. They will also be able to stimulate future situations and ask ‘what if’ questions from the system. This will enables them to find how profitable the organization is running. UP TO DATE: The data available should be up-to-date. HIGH STORAGE CAPACITY: Large amounts of data should be handled without harming any sensitive data’s. DATA INTEGRITY: For the information to be accurate the data should be correct. SPECIFIC: Using online forms to easily view add, update records of customers Using validation rules, input masks and format checks to ensure integrity of data and minimize data input error Using combo box to enable the user to select one of the options from the list instead of typing text. Bound combo box can be used to store the selected value into the field

Computer Project 7010

By Aizaz Khan

6

Hyatt Hotel Reservation System Copyrights@

SECURITY THIS SYSTEM IS MUCH MORE SECURE, THE DATA IS KEPT IN FILES ANDCAN BE SECURED BY A SIMPLE PASSWORD.IN THIS SYSTEM FIRE WALLS AND LOCKS CAN BE INSERTED TO PREVENT INVASION OF PRIVACY.AND DATA CAN BE EASILY SECURED. BACKUP’S THE FILES THAT ARE STORED CAN BE SAVED IN DIFFERENT PLACES THIS WOULD BE VERY BENEFICIAL FOR THE BUSINESS BECAUSE IF ACCIDENTALLY THE DATA IN ERASED THE FIRM WOULD NOT HAVE MUCH LOSS AND DATA CAN EASILY BE RECOVERED. EFFICENCY THE COMPUTERISED SYSTEM IS VERY EFFFICENT.IT WORKS AT HIGH SPEED AND HANDLES FILES VERY EASILY.THE RESULTS ARE ALWAYS ACCURATE PROVIDED THAT THE INFORMATION IS CORRECT

Computer Project 7010

By Aizaz Khan

7

Hyatt Hotel Reservation System Copyrights@

Existing system:
To find out that how the Hyatt hotels existing system works, I asked them questions through questionnaire. After asking questions from the Hyatt hotels about their existing system, I came to know, that how their existing system works.
o

In Hyatt hotels, when a customers goes their, he first has to make his reservation of room on the reception, on the reception, there is one employ of that hotel sitting there, A customer will visit there and make his reservation according to his/her requirements, employ will ask him about his requirements and will check that either that room of his /her requirements is available or not, After that he will be asked to give his NIC number, vehicle information , Personal information of that customer, then they will ask him about his check-out-date , After all the verification of a customer, the data of that customer will be entered into a register, to easily find out that this specific customer has used which services, in which room, for this purpose the register is divided in to different section, for example services section. These registers are maintained yearly and the data is recorded in it according to the year wise. The records of the customers are inserted in a separate section with all their personal data. And with that their vehicle information is also inserted in it. These registers are normal registers and is used for data entry system, if a customer has to book a room in advance, there is a separate register for it, all billing information is written in billing registers. These registers are available in the drawers of the reception table and for the security of the data; they always kept it locked so that unauthorized user could not access the data.

Computer Project 7010

By Aizaz Khan

8

Hyatt Hotel Reservation System Copyrights@

Evaluation Of existing system:
 Negative points:
 Time consuming: When data is written on the register, it took a lot of time. When, the customer comes data entry took a lot of time and the procedure is very slow. A lot of paperwork is being done in it.  Fear of loss of data: The data is not saved because it is written on an ordinary register. It is not properly saved and there is no security of the data.  Duplication Of data: The data is being written on so many register, it means that duplication is being done and it took a lot of time and it is also not saved.  Too much paper work is done: A lot of paper work is being done and it consumes a lot of paper which is wastage of money.  Registers are not organized: The registers are not properly arranged and there is no properly yearly record, For example the data of 2001 is not there which is lost because it is not maintained properly and they have problem in it to maintain it. Meanwhile I took a glance over the files handled manually. The files were all messed up and incomplete. Some of the papers were missing which can cause management worries.
Computer Project 7010 By Aizaz Khan 9

Hyatt Hotel Reservation System Copyrights@

Some of the data was repeated, resulting in duplication of data and excessive use of paper.  Complains From the customers: There are a lot of complaints from the customers because of the slow process. A lot of time is being taken. There are big lines, which consumes the customers times.  Working environment: The environment is not suitable and the furniture is too old which need to be changed. There is no air-condition and that’s why the employs can not work. The working process is too slow. Many complaints have been come about this problem.

Positive points:

 Cheap Registers are cheap as compare to computer and data entry through it is very easy as computer to data entry in Ms Access, It is cheap because no skilled labour is required for it.

 Easy to operate It is very easy to operate because there is no lengthy process as compare to computer, we will only have to Take out the registers and simply write the data in it.  Unskilled labour There is no skilled labour required for it; unskilled labour on very low wages can work for that organization.

Computer Project 7010

By Aizaz Khan

10

Hyatt Hotel Reservation System Copyrights@

Alternative solutions:

MS excel:
Through Ms excel the organization can easily enter their data with their each and every information, By this it will be easier for the employ to work on it and it will be also not time consuming because data entry through ms excel takes very little time.

Ms Access:
Using online forms to easily view add, update records of customers Using validation rules, input masks and format checks to ensure integrity of data and minimize data input error Using combo box to enable the user to select one of the options from the list instead of typing text. Bound combo box can be used to store the selected value into the field.

Computer Project 7010

By Aizaz Khan

11

Hyatt Hotel Reservation System Copyrights@

Evaluation of Alternative Solutions: Ms excel
Advantages: o Run sophisticated calculations to derive the information you want. o Use Microsoft PivotTable and Microsoft PivotChart views to work with your data interactively. o Create a Microsoft Word mail merge — for example, to massproduce address labels. o Organizes data in columns, also called fields that store a particular kind of information, or data type. At the top of each column, the first cell is used to label the column. o It is also user friendly. Disadvantages: o Can't export directly to PDF. o Queries on data cannot be carried out as in Access Excel macros sometimes have viruses. Data can only be displayed in cells. o Trained users can use it. o You can not open, form or queries in it. o Data is in cells form, so it is difficult to find the specific data. Ms Access Advantages: o you can: Run powerful queries to sort and filter your data o Generate reports on your data and view them in multiple formats. o Use forms to add, change, delete, and navigate your data easily
Computer Project 7010 By Aizaz Khan 12

Hyatt Hotel Reservation System Copyrights@

o Connect to external data and view, query, and edit it without having to import. o Create Web pages to display your data as read-only or to access it in an updatable format. o Import data from external databases (Access, Microsoft SQL Server) and other file types (.txt or .htm).

Disadvantages:
o It is not users friendly, it is very difficult to operate, skilled and trained workers are needed to operate it o There is very complicated code which has to be applied in it.

Recommendation: My recommendation to the
company is to use Ms Access because it is suitable to the demand which has been made by the organization.

Hardware requirements
MODEL BRAND

EQUIPMENTS

Micro Processor LCD mouse Keyboard Printer CD writer Hard disk Ram

Intelcore2duo j-42 Scroll mouse S o 116 Laser printer 8200 series 20GB 512mb

Intel Phillips a-4tech Focus Hp HP Kingston Kingston

Mother board=It is the basic requirement of the computerized system, through it we can store, run etc our data.

Computer Project 7010

By Aizaz Khan

13

Hyatt Hotel Reservation System Copyrights@

LCD= we will use LCD because it occupies less space and it is also not harmful for eyes and also it is the basic requirements. Mouse= It is the basic requirement of the system through which user can easily work on the computer. Key board= It is the basic requirement and it is use to type the data. Printer= It will be used to print the data, If someone needs the configuration, for that we will use printers. CD writer= CD writers will be used to take out back-ups. Hard disk= Hard disk is the main requirement of the processor, through which we can store our data Ram= we will use 512Mb ram so that it could run faster and it is also the basic requirement of processor.

Software requirements
SOFTWARE Window Xp Norton anti virus Microsoft office VERSION Windows 2000 2004 2000 COMPANY Microsoft Norton Microsoft

Windows Xp= window Xp is a cheap software which is available in cheap rates in local market, if we go for the pirated one then we can get it in 60 pk rupees only. Norton anti virus=It is also a cheap software, is easily available in market and it is about 80 pk rupees(pirated),through it our data can be safe, we will upgrade it via internet. It will also be used to detect, and remove malware, including computer viruses, worms, and Trojan horses. Such programs may also prevent and remove ad ware, spy ware, and other forms of malware.
Computer Project 7010 By Aizaz Khan 14

Hyatt Hotel Reservation System Copyrights@

Ms Office= Ms Office is also cheap software which we can get in 70pk rupees, in it we will use Ms Access, through which we will prepare our software for the organization

Computer Project 7010

By Aizaz Khan

15

Hyatt Hotel Reservation System Copyrights@

SYSTEM DESIGN

Computer Project 7010

By Aizaz Khan

16

Hyatt Hotel Reservation System Copyrights@

OVERALL PLAN

Computer Project 7010

By Aizaz Khan

17

Hyatt Hotel Reservation System Copyrights@

TABLES DESIGN Bill Table
This table contains information of billing system in hotel, customer ID is used for customers.

Field Name
Customer-ID Room-ID Check-Out-Date Expected-Check-Out-Date Rent Service

Data Type
Text Text Text Text Text Text

Length
50 50 50 50 50 50

Remarks
-------------------------------------------------------------------------------------------------------------------------

Customer Table
This table contains the information of customers in the hotels, all there bio-data is inserted here.

Field Name
Customer-ID NIC NO Address Telephone NO DOB AGE Gender

Data Type
Text Text Text Text Text Text Text

Length
50 50 50 50 50 50 50

Remarks
Primary Key -------------------------------------------------------------------------------------------------------------------

Computer Project 7010

By Aizaz Khan

18

Hyatt Hotel Reservation System Copyrights@

Room Table
This table contains the information of rooms in the hotels, Room ID is here to find about the data of a specific room.

Field Name
Room-ID Type No. of beds Rent

Data Type
Text Text Text Text

Length
50 50 50 50

Remarks
Primary Key -------------------------------------------------------------

Service Detail Table
This table contains the information of service related with customers means the services which are used by the customers, for this service and customer-ID has been assigned.

Field Name
Service-ID Customer-ID Amount Date-of-service

Data Type
Text Text Text Text

Length
50 50 50 50

Remarks
---------------------------------------------------------------------------------

Service Table
This table contains the information of only services and there description, service ID is here to find out about specific service.

Field Name
Service-ID Description

Data Type
Text Text

Length
50 50

Remarks
---------------------------------------

Computer Project 7010

By Aizaz Khan

19

Hyatt Hotel Reservation System Copyrights@

Forms Design
Entry Forms Bill Form
Cutomer-ID Room-ID Check-out-date Expected-CheckOut-Date Rent Service

Customer Form Customer Form
Customer-ID NIC Number Address Telephone No DOB Age Gender Computer Project 7010

EXIT

EXIT By Aizaz Khan

20

Hyatt Hotel Reservation System Copyrights@

Room Form

Room-ID

Type

No.of Beds

Rent EXIT

Service Detail Form

Service-ID

Customer-ID

Amount

Date-of-service

EXIT

Computer Project 7010

By Aizaz Khan

21

Hyatt Hotel Reservation System Copyrights@

Service Form
Service-ID

Description

EXIT

Search Forms Bill-Check-Out-Date
Customer-ID
Room-ID Check out Date Expected C-OD Rent

Service

EXIT

Computer Project 7010

By Aizaz Khan

22

Hyatt Hotel Reservation System Copyrights@

Bill-room-ID
Customer-ID

Room-ID Check out date

Expected COD

Rent

Service

EXIT

Customer-ID
Customer-ID

NIC-number Address Telephone no DOB Age Gender

EXIT

Computer Project 7010

By Aizaz Khan

23

Hyatt Hotel Reservation System Copyrights@

Customer-NIC-Number

EXIT

Room-ID
Room-ID Type No.of beds Rent

EXIT

Computer Project 7010

By Aizaz Khan

24

Hyatt Hotel Reservation System Copyrights@

Room-Type-Query

Room-ID Type No.of beds Rent

EXIT

Service-Customer-ID
Service-ID Customer-ID Amount Date of service

EXIT

Computer Project 7010

By Aizaz Khan

25

Hyatt Hotel Reservation System Copyrights@

Date-of-services
Service-ID Customer-ID Amount Date of service

EXIT

Service-ID

Service-ID

Descrpition

EXIT

Computer Project 7010

By Aizaz Khan

26

Hyatt Hotel Reservation System Copyrights@

Entry Menu

Enter Data

Customer Form

Service detail form

Service Form

Bill Form

Room Form

EXIT

Search Menu

Search Data

Bill-Check-Out-data

Service –customer-ID

Service –ID-Form

Room-type-query Customer-NICNumber

Customer-ID-Form Date OF service

Room-ID-Form Bill-Room-ID-Form

EXIT

Computer Project 7010

By Aizaz Khan

27

Hyatt Hotel Reservation System Copyrights@

MAIN MENU
HYATT HOTELS

ENTER DATA

SEARCH DATA

PREIVIEW REPORTS

EXIT

Computer Project 7010

By Aizaz Khan

28

Hyatt Hotel Reservation System Copyrights@

Reports Design Bill Query
Customer-ID Room-ID Check-out-Date Expected-Check-Out-Date Rent Service

Bill Query 2

Customer-ID

Room-ID

Check-out-Date

Expected Check-out-date

service

Rent

Bill Query1
Computer Project 7010 By Aizaz Khan 29

Hyatt Hotel Reservation System Copyrights@

Customer-ID

Room-ID

Check-Out-Date

Expected-check-out-date

Service

Rent

Customer Query
Customer-ID NIC Address Telephone no DOB Age Gender

Customer Query1
Computer Project 7010 By Aizaz Khan 30

Hyatt Hotel Reservation System Copyrights@

Customer-ID

NIC

Address

Teleph

DOB

Age

Gender

Room Query

Room-ID

Type

No. of beds

Rent

Room Query1
Computer Project 7010 By Aizaz Khan 31

Hyatt Hotel Reservation System Copyrights@
Room-ID Type NO. Of beds Rent

Service Detail Query

Service-ID

Customer-ID

Amount

Date of Service (DOS)

Computer Project 7010

By Aizaz Khan

32

Hyatt Hotel Reservation System Copyrights@

Service

Query

Room ID

Description

Service Query 1

Service-ID

Customer-ID

Amount

Date Of service

Service Query 2
Computer Project 7010 By Aizaz Khan 33

Hyatt Hotel Reservation System Copyrights@

Service-ID

Customer-ID

Amount

Date Of Service

Computer Project 7010

By Aizaz Khan

34

Hyatt Hotel Reservation System Copyrights@

Relation Ship
BILL TABLE Customer-ID Room-ID Check out date Expected Check out date Rent Service CUSTOMER TABLE Customer-ID NIC Number Address Telephone no DOB Age Gender Service Detail Table Service ID Customer-ID Amount Date of Service (DOS)

Room Table Room ID Type No. of beds Rent

Service Table Service ID Description

Computer Project 7010

By Aizaz Khan

35

Hyatt Hotel Reservation System Copyrights@

SYSTEM IMPLEMENTATION

Computer Project 7010

By Aizaz Khan

36

Hyatt Hotel Reservation System Copyrights@

IMPLEMENTATION
Tables
Bill Table

Customer Table

Computer Project 7010

By Aizaz Khan

37

Hyatt Hotel Reservation System Copyrights@

Room Table

Service Detail Table

Computer Project 7010

By Aizaz Khan

38

Hyatt Hotel Reservation System Copyrights@
Service Table

Forms
Bill Form

Computer Project 7010

By Aizaz Khan

39

Hyatt Hotel Reservation System Copyrights@
Customer Form

Room Form

Computer Project 7010

By Aizaz Khan

40

Hyatt Hotel Reservation System Copyrights@
Service Detail Form

Service Form

Computer Project 7010

By Aizaz Khan

41

Hyatt Hotel Reservation System Copyrights@
Bill-Check-Out-Date Form

Computer Project 7010

By Aizaz Khan

42

Hyatt Hotel Reservation System Copyrights@
Bill-Room-ID Form

Computer Project 7010

By Aizaz Khan

43

Hyatt Hotel Reservation System Copyrights@
Customer-ID Form

Result is shown below

Computer Project 7010

By Aizaz Khan

44

Hyatt Hotel Reservation System Copyrights@
Customer-NIC-Number Form

Result is shown below

Computer Project 7010

By Aizaz Khan

45

Hyatt Hotel Reservation System Copyrights@
Room-Type Form

Result is shown below

Computer Project 7010

By Aizaz Khan

46

Hyatt Hotel Reservation System Copyrights@
Service-Customer-ID Form

Result is shown below

Computer Project 7010

By Aizaz Khan

47

Hyatt Hotel Reservation System Copyrights@
Service-Date of Service Form

Result is shown below

Computer Project 7010

By Aizaz Khan

48

Hyatt Hotel Reservation System Copyrights@
Service-ID Form

Result is shown below

Computer Project 7010

By Aizaz Khan

49

Hyatt Hotel Reservation System Copyrights@
Main Menu

Entry Forms

Computer Project 7010

By Aizaz Khan

50

Hyatt Hotel Reservation System Copyrights@
Search Forms

Report Preview Form

Computer Project 7010

By Aizaz Khan

51

Hyatt Hotel Reservation System Copyrights@

Reports
Bill Report

Result is shown below

Computer Project 7010

By Aizaz Khan

52

Hyatt Hotel Reservation System Copyrights@
Bill Report 2

Result is shown below

Computer Project 7010

By Aizaz Khan

53

Hyatt Hotel Reservation System Copyrights@
Bill Report 1

Result is shown below

Computer Project 7010

By Aizaz Khan

54

Hyatt Hotel Reservation System Copyrights@
Customer Report

Result is shown below

Computer Project 7010

By Aizaz Khan

55

Hyatt Hotel Reservation System Copyrights@
Customer Report 1

Result is shown below

Computer Project 7010

By Aizaz Khan

56

Hyatt Hotel Reservation System Copyrights@
Room Report

Result is shown below

Computer Project 7010

By Aizaz Khan

57

Hyatt Hotel Reservation System Copyrights@
Room Report 2

Result is shown below

Computer Project 7010

By Aizaz Khan

58

Hyatt Hotel Reservation System Copyrights@
Service Detail Report

Result is shown below

Computer Project 7010

By Aizaz Khan

59

Hyatt Hotel Reservation System Copyrights@
Service Report

Result is shown below

Computer Project 7010

By Aizaz Khan

60

Hyatt Hotel Reservation System Copyrights@
Service Report 1

Result is shown below

Computer Project 7010

By Aizaz Khan

61

Hyatt Hotel Reservation System Copyrights@
Service Report 2

Result is shown below

Computer Project 7010

By Aizaz Khan

62

Hyatt Hotel Reservation System Copyrights@
Relationship

Computer Project 7010

By Aizaz Khan

63

Hyatt Hotel Reservation System Copyrights@

System Testing

Computer Project 7010

By Aizaz Khan

64

Hyatt Hotel Reservation System Copyrights@

Testing
1-Normal Test

Serial Number 1

Data C-0011

Field/Form

Expected Result

Actual Result Successfully Saved Successfully Saved Successfully Saved Successfully Saved Successfully Saved

Reference Number

CustomerShould Be ID/Customer saved Form Should Be saved Should Be saved Should Be saved Should Be saved

2 3 4 5 6

S-0011

Service-IDService Detail Form R-0011 Room-ID/Bill Form Description Description. Service Form Rent Rent/Room Form

Computer Project 7010

By Aizaz Khan

65

Hyatt Hotel Reservation System Copyrights@

2-Abnormal Test Serial Number 7 8 9 10 11 12 Data Hamza` 2233104 s-0001 male bilal 12 Field/Form telephone no/customer table Address/custo mer table Service id/service detail table Room id/room table Room-Id/room table Room id/room table Expected Result Should not Be saved Should not Be saved Should not Be saved Should not be saved Should not Be saved Should not Be saved Actual Result Successfully not Saved Successfully not Saved Successfully not Saved Successfully not Saved Successfully not Saved Successfully Saved Reference Number

Computer Project 7010

By Aizaz Khan

66

Hyatt Hotel Reservation System Copyrights@

3-Extreme Test Serial Data Number 7 Field/Form Expected Result Should Be saved Should Be saved Should Be saved Should be saved Should Be saved Should Be saved Actual Result Successfully Saved Successfully Saved Successfully Saved Successfully Saved Successfully Saved Successfully Saved Reference Number

06-07-07 ECOD /Bill table 06-08-07 Check out date/Bill table male Gender/custo mer table 36 Age/customer table 10$ Rent/room table 2 No. of beds/room table

8 9 10 11 12

Computer Project 7010

By Aizaz Khan

67

Hyatt Hotel Reservation System Copyrights@

Test Result
Normal Testing
Test 1

Computer Project 7010

By Aizaz Khan

68

Hyatt Hotel Reservation System Copyrights@

Test 2

Computer Project 7010

By Aizaz Khan

69

Hyatt Hotel Reservation System Copyrights@

Test 3

Computer Project 7010

By Aizaz Khan

70

Hyatt Hotel Reservation System Copyrights@

Test 4

Computer Project 7010

By Aizaz Khan

71

Hyatt Hotel Reservation System Copyrights@

Test 5

Computer Project 7010

By Aizaz Khan

72

Hyatt Hotel Reservation System Copyrights@

Test6

Computer Project 7010

By Aizaz Khan

73

Hyatt Hotel Reservation System Copyrights@

Computer Project 7010

By Aizaz Khan

74

Hyatt Hotel Reservation System Copyrights@

Abnormal Testing Test 7

Computer Project 7010

By Aizaz Khan

75

Hyatt Hotel Reservation System Copyrights@

Test 8

Computer Project 7010

By Aizaz Khan

76

Hyatt Hotel Reservation System Copyrights@

Test 9

Computer Project 7010

By Aizaz Khan

77

Hyatt Hotel Reservation System Copyrights@

Test 10

Test 11
Computer Project 7010 By Aizaz Khan 78

Hyatt Hotel Reservation System Copyrights@

Computer Project 7010

By Aizaz Khan

79

Hyatt Hotel Reservation System Copyrights@

Test 12

Computer Project 7010

By Aizaz Khan

80

Hyatt Hotel Reservation System Copyrights@

3-Extreme Testing
Test 13

Computer Project 7010

By Aizaz Khan

81

Hyatt Hotel Reservation System Copyrights@

Test 14

Computer Project 7010

By Aizaz Khan

82

Hyatt Hotel Reservation System Copyrights@

Test 15

Computer Project 7010

By Aizaz Khan

83

Hyatt Hotel Reservation System Copyrights@

Test 16

Computer Project 7010

By Aizaz Khan

84

Hyatt Hotel Reservation System Copyrights@

Test 17

Computer Project 7010

By Aizaz Khan

85

Hyatt Hotel Reservation System Copyrights@

Test18

Computer Project 7010

By Aizaz Khan

86

Hyatt Hotel Reservation System Copyrights@

Users Manual
MAIN MENU

1-click to Open
Data Entry Menu

2-click to Open
reports Preview Menu

3-click to Open
Data searching Menu

4-click to
Close Menu

Computer Project 7010

By Aizaz Khan

87

Hyatt Hotel Reservation System Copyrights@

Entry Forms
Forms DATA ENTRY MENU
1-click to
Open Customer Form

4-click to
Open Service Detail Form

2-click to
Open Bill Form

5-click to
Open Service Form

3-click to
Open Room Form

6-click to Close Data
Entry Menu

Computer Project 7010

By Aizaz Khan

88

Hyatt Hotel Reservation System Copyrights@

Bill Form

1-Enter Data

5-Close form

4-Print

3-previous record

2-Next record

Computer Project 7010

By Aizaz Khan

89

record Hyatt Hotel Reservation System Copyrights@

4-Print

3-previous

2-Next record

Customer Form

1-Enter Data

5-Close form

Room Form

1-Enter Data

4-Print
3-previous record 2-Next record 5-Close form

Computer Project 7010

By Aizaz Khan

90

Hyatt Hotel Reservation System Copyrights@
Service Detail Form

1-Enter Data

4-Print

3-previous record

2-Next record

5-Close form

1-Enter Data

4-Print

3-previous record

2-Next record

5-Close form

Computer Project 7010

By Aizaz Khan

91

Hyatt Hotel Reservation System Copyrights@

SEARCH FORMS
Bill-Check-Out-Date Form

ENTER DATA TO SEARCH

Result is shown below

1-Enter Data

5-Close form

4-Print
3-previous record 2-Next record

Computer Project 7010

By Aizaz Khan

92

Hyatt Hotel Reservation System Copyrights@
Bill-Room-ID Form

ENTER DATA TO SEARCH

Result is shown below

1-Enter Data

5-Close form

4-Print

3-previous record

2-Next record

Computer Project 7010

By Aizaz Khan

93

Hyatt Hotel Reservation System Copyrights@
Customer-ID Form

ENTER DATA TO SEARCH

Result is shown below

1-Enter Data

5-Close form

4-Print

3-previous record

2-Next record

Computer Project 7010

By Aizaz Khan

94

Hyatt Hotel Reservation System Copyrights@
Customer-NIC-Number Form

ENTER DATA TO SEARCH

Result is shown below

1-Enter Data

4-Print

3-previous record

2-Next record

5-Close form

Computer Project 7010
3-previous record 2-Next record

By Aizaz Khan
5-Close 1-Enter form Data

95

4-Print

Hyatt Hotel Reservation System Copyrights@
Room-Type Form

ENTER DATA TO SEARCH

Result is shown below

1-Enter Data

4-Print

3-previous record

2-Next record

5-Close form

Computer Project 7010

By Aizaz Khan

96

Hyatt Hotel Reservation System Copyrights@
Service-Customer-ID Form

ENTER DATA TO SEARCH

Result is shown below

1-Enter Data

4-Print

3-previous record

2-Next record

5-Close form

Computer Project 7010

By Aizaz Khan

97

Hyatt Hotel Reservation System Copyrights@
Service-Date of Service Form

ENTER DATA TO SEARCH

Result is shown below

1-Enter Data

5-Close form

4-Print
3-previous record 2-Next record

Computer Project 7010

By Aizaz Khan

98

Hyatt Hotel Reservation System Copyrights@
Service-ID Form

ENTER DATA TO SEARCH

Result is shown below

1-Enter Data

4-Print

3-previous record

5-Close form 2-Next record

Computer Project 7010

By Aizaz Khan

99

Hyatt Hotel

Search Forms

6-click to open open ServiceOpen CustomerCustomer-ID Room-ID NIC Reservation System Copyrights@ Search Form Search Number Form Search Form

4-click to

5-click to

1-click to open
Bill Check-outdate Search Form

7-click to open
Room-Type Search Form

2-click to Open
Customer –ID Search Form

8-click to open
Date of Service Search Form

3-click to open
Room-ID Search Form

9-click to open
Service-ID Search Form

10-click to close The Search
Menu

Computer Project 7010

By Aizaz Khan

100

4-click to

5-click to
open Service Copyrights@ Detail Report data

6-click to
Open Customer Report 1 data

7-click to
open Service report 2

Hyatt Hotel Reservation System
1-click to
open Customer Report

open bill report

8-click to
open Bill Report

Report Preview Form 9-click to
open Service Report 1 data

2-click to
open Bill Report

10-click to
Open Room report 1

3-click to
open Service Report

11-click to
open Room Reportdata

12-click to close
Report preview menu

Reports Bill Report

Enter Data to preview Reports

Result is shown below

Computer Project 7010

By Aizaz Khan

101

Hyatt Hotel Reservation System Copyrights@

REPORT PREVIEWED

Computer Project 7010

By Aizaz Khan

102

Hyatt Hotel Reservation System Copyrights@
Bill Report 2

Enter Data to preview Reports

Result is shown below

REPORT PREVIEWED

Computer Project 7010

By Aizaz Khan

103

Hyatt Hotel Reservation System Copyrights@
Bill Report 1

Enter Data to preview Reports

Result is shown below

REPORT PREVIEWED

Computer Project 7010

By Aizaz Khan

104

Hyatt Hotel Reservation System Copyrights@
Customer Report

Enter Data to preview Reports

Result is shown below

REPORT PREVIEWED

Computer Project 7010

By Aizaz Khan

105

Hyatt Hotel Reservation System Copyrights@
Customer Report 1

Enter Data to preview Reports

Result is shown below

REPORT PREVIEWED

Computer Project 7010

By Aizaz Khan

106

Hyatt Hotel Reservation System Copyrights@
Room Report

Enter Data to preview Reports

Result is shown below

REPORT PREVIEWED

Computer Project 7010

By Aizaz Khan

107

Hyatt Hotel Reservation System Copyrights@
Room Report 2

Enter Data to preview Reports

Result is shown below

REPORT PREVIEWED

Computer Project 7010

By Aizaz Khan

108

Hyatt Hotel Reservation System Copyrights@
Service Detail Report

Enter Data to preview Reports

Result is shown below

REPORT PREVIEWED

Computer Project 7010

By Aizaz Khan

109

Hyatt Hotel Reservation System Copyrights@
Service Report

Enter Data to preview Reports

Result is shown below

REPORT PREVIEWED

Computer Project 7010

By Aizaz Khan

110

Hyatt Hotel Reservation System Copyrights@
Service Report 1

Enter Data to preview Reports

Result is shown below

REPORT PREVIEWED

Computer Project 7010

By Aizaz Khan

111

Hyatt Hotel Reservation System Copyrights@
Service Report 2

Enter Data to preview Reports

Result is shown below

REPORT PREVIEWED

Computer Project 7010

By Aizaz Khan

112

Hyatt Hotel Reservation System Copyrights@
Relationship

VIEW OF RELATION SHIP

Computer Project 7010

By Aizaz Khan

113

Hyatt Hotel Reservation System Copyrights@

Technical Documentation
Tables
Bill Table

This table contains the information of the bill of the customer; there are certain fields in it such as room-ID, customer Check-out Date. Customer Table

This table contains the information regarding customer, Its whole bio-data is inserted here, His date of birth, age, address etc Computer Project 7010 By Aizaz Khan 114

Hyatt Hotel Reservation System Copyrights@
Room Table

This table contains the information regarding rooms, Room details of the customer is inserted here, It contains that a customer has booked which type of room and how much he has been charged by the hotel. Service Detail Table

This table contains the information of the services which has been used by the customer, It contains the details of the services which has been used by the customer and how much he ahs been charged.

Computer Project 7010

By Aizaz Khan

115

Hyatt Hotel Reservation System Copyrights@

Service Table

This table contains the information regarding services, Every service which is available at hotel contains an ID and it will checked by this ID and through this table we will be able to check the service description also.

Queries
Bill Check out date

Computer Project 7010

By Aizaz Khan

116

Hyatt Hotel Reservation System Copyrights@

This Query contains the information regarding bill check out date. The current view is of design view; it contains the Room-ID, check out date, rent and service, by entering check out date we will be able to get all this information

Computer Project 7010

By Aizaz Khan

117

Hyatt Hotel Reservation System Copyrights@
Bill Customer ID

This query contains the information regarding Customer ID ,when we enter any customer ID we will be able to get all the information of the bill of that customer. Bill Room ID

This query contains the information of the bills, means by entering the customer room-ID we can find the details of bill of the customer.

Computer Project 7010

By Aizaz Khan

118

Hyatt Hotel Reservation System Copyrights@

Customer-ID

This Query contains the information regarding Customer bio data, If we enter any customer ID we can get its whole Bio-Data, we will get his telephone no, address Etc. Customer-NIC Number

This query contains the information regarding customer details by entering customer NIC number we will get his whole Bio-Data, there are different fields in it e.g. address, Age telephone no.

Computer Project 7010

By Aizaz Khan

119

Hyatt Hotel Reservation System Copyrights@
Room-ID

This query contains the information regarding rooms; by entering any specific room ID we will be able to know that customer has booked which type of room and its Rent etc. Room-Type

This query contains the information regarding rooms, here we will enter Room Type and we will get the which type of room is it and how many no. of beds etc

Computer Project 7010

By Aizaz Khan

120

Hyatt Hotel Reservation System Copyrights@
Service Detail

This query contains the information regarding services, when we enter the room type we will get the information of rooms Service-Customer-ID

This query is of service customer ID In it there is customer ID amount date of service, by entering specific cutomer ID we will get all this information.

Computer Project 7010

By Aizaz Khan

121

Hyatt Hotel Reservation System Copyrights@
Service-Date of Service

This query contains the information regarding service, by entering specific data Of service we can get all the data of the services. Service- ID

This query contains the information regarding services when we enter specific service ID which has been allotted to that service we will be able to get the description of that service.

Computer Project 7010

By Aizaz Khan

122

Hyatt Hotel Reservation System Copyrights@

Forms
Bill Table

This form can be used to enter the data of the customer regarding their bills; we save their record and can also print it. Customer form

This form can be used to enter the whole bio-data of a customer, His name, address, etc will be entered here. We can save this record by clicking on next record and can also print it.

Computer Project 7010

By Aizaz Khan

123

Hyatt Hotel Reservation System Copyrights@

Room form

This form can be used to enter the data of the rooms which the customer has used we can save this record and we can also print it. Service Detail form

This form can be used to enter the data of the services which has been used by the customer , service date will also be recorded and its amount and rent will too be recorded , we can save it and can print this record.

Computer Project 7010

By Aizaz Khan

124

Hyatt Hotel Reservation System Copyrights@

Service form

This form can be used to enter the data of the services which has been used by the customer, we will also enter the description of that service,we can save this record and can print it. Bill-check-out-date Form

This form can be used to enter the data of the customer regarding their checkout date, there are four buttons in this record by which we print, go back, save and can close the form

Computer Project 7010

By Aizaz Khan

125

Hyatt Hotel Reservation System Copyrights@

Bill-room-ID Form

This form is used to enter the information regarding bill room ID, we will enter its room ID, COD, ECOD, rent and service etc, the current view of this form is in design view, we can save it and can also print it by using the buttons. Customer-ID Form

This form is used to enter the whole bio-data of the customer, we have to record his/her whole history in our records, and we can print or save this record. Computer Project 7010 By Aizaz Khan 126

Hyatt Hotel Reservation System Copyrights@

Customer-NIC-Number Form

This form is used to search the customer data regarding his NIC number when we enter His NIC number we will get his whole data. Room-type Form

Computer Project 7010

By Aizaz Khan

127

Hyatt Hotel Reservation System Copyrights@
This form can be used to search the room details by the help of room type when we enter the room type we will get the customer room details. we will also get how much he has been charged.

Service-Customer-ID Form

This form is used to search the data of the services which the customer has used; we can search it by entering the customer -ID Service-Date of Service Form

Computer Project 7010

By Aizaz Khan

128

Hyatt Hotel Reservation System Copyrights@

This form can be used to search the data of the services but here we can search it through the date of service, we will be able to get his services details as shown above.

Service ID Form

This form can be used to search the description of the service, used by the customer; by entering service ID we will get the description of the service, we can also print that record. Computer Project 7010 By Aizaz Khan 129

Hyatt Hotel Reservation System Copyrights@
Main Menu

This is the design view of the main menu ,there are three buttons a shown above, By clicking the enter data button ,data entry menu will be displayed, by clicking on the search data , data searching menu will be displayed/open, by clicking on the preview reports button, report preview menu will be displayed and we can also this menu.

Computer Project 7010

By Aizaz Khan

130

Hyatt Hotel Reservation System Copyrights@
Entry Menu

This is the design view of the entry menu there are different forms, by clicking the button the form will be opened and we can also close this menu. Search menu

This is the deign view of the search data menu, by clicking the forms button , that form would be opened and we can close this menu also by clicking the close button.

Computer Project 7010

By Aizaz Khan

131

Hyatt Hotel Reservation System Copyrights@

Room Preview menu

This is the design view pf the report preview form by clicking on any of the reports, report preview would be displayed on the screen, we can close this menu by clicking the close button Reports Bill Report

This is the design view of the bill report, in this certain records have been showed, by this we can preview our records

Computer Project 7010

By Aizaz Khan

132

Hyatt Hotel Reservation System Copyrights@

Bill Report2

This is the design view of the bill report, there are different fields shown here by which we can preview the details of the bill. Bill Report1

This is the deign view of the bill report 1, by which we can see all the details of the customer regarding their bill.

Computer Project 7010

By Aizaz Khan

133

Hyatt Hotel Reservation System Copyrights@

Customer Report

This is the design view of customer report by which we can preview all the details of the customer. Customer Report1

This is the deign view of the customer report1 by entering the specific customer ID We will get all the details of the customer. Computer Project 7010 By Aizaz Khan 134

Hyatt Hotel Reservation System Copyrights@

Room Report

This is the design view of the room report by which we can preview the details of the room concerning specific customer. Room Report1

Computer Project 7010

By Aizaz Khan

135

Hyatt Hotel Reservation System Copyrights@

Service Detail report

This is the deign view of the service detail report, by this we can preview the details of the services which the customer has used. Service Report Computer Project 7010 By Aizaz Khan 136

Hyatt Hotel Reservation System Copyrights@

This is the design view of the service report, by this we can preview the description and details of the service which the customer has used.

Service Report1

This is the design view of the service report1 by this we can preview the details of the services, we will be able to see Customer and service ID ,amount and date of service etc. Computer Project 7010 By Aizaz Khan 137

Hyatt Hotel Reservation System Copyrights@
Service Report2

This is the deign view of Service report 2, by this we can preview the details of the services, we can preview the customer ID and Service ID etc.

Computer Project 7010

By Aizaz Khan

138

Hyatt Hotel Reservation System Copyrights@
Relationship

This is the view/screen shot of relationship, there are two primary keys, customer ID and Room ID. All tables are interlinked because of linkage between them.

Computer Project 7010

By Aizaz Khan

139

Hyatt Hotel Reservation System Copyrights@

Evaluation of System
MINIMISE DATA DUPLICATE: The files in the system data not duplicate data. Data duplication is the main cause for difficulties in searching data so this objective has been achieved and now data duplication is not being done because of the software. AVAIBILITY OF THE DATA: The top management of the organization are able to have a ‘birds eye view’ of the data in making decisions. Data is now available at every time, by this the organisation will get profit and they are now able to do their work faster because of the availability of that data. UP TO DATE: The data available are up-to-date and in future it should be updated on regularly bases. HIGH STORAGE CAPACITY: Large amounts of data can be handled without harming any sensitive data’s. DATA INTEGRITY: For the information to be accurate the data should be correct. And it has been done by different validation check and other methods. SPECIFIC: Now we use online forms to easily view, add, and update records of customers Now we Use validation rules, input masks and format checks to ensure integrity of data and minimize data input error
Computer Project 7010 By Aizaz Khan 140

Hyatt Hotel Reservation System Copyrights@

Now we use combo box to enable the user to select one of the options from the list instead of typing text. Bound combo box can be used to store the selected value into the field

SECURITY THIS SYSTEM IS MUCH MORE SECURE, THE DATA IS KEPT IN FILES ANDCAN BE SECURED BY A SIMPLE PASSWORD.IN THIS SYSTEM FIRE WALLS AND LOCKS CAN BE INSERTED TO PREVENT INVASION OF PRIVACY.AND DATA IS SECURED. BACKUP’S THE FILES THAT ARE STORED CAN BE SAVED IN DIFFERENT PLACES THIS WOULD BE VERY BENEFICIAL FOR THE BUSINESS BECAUSE IF ACCIDENTALLY THE DATA IN ERASED THE FIRM WOULD NOT HAVE MUCH LOSS AND DATA CAN EASILY BE RECOVERED And also know the backup can be taken easily on monthly or weekly bases by which the data could not be lost. EFFICENCY Now this system is very efficient, it works at high speed and handles files very easily. The result is always correct provided that the information is correct.

Computer Project 7010

By Aizaz Khan

141

Hyatt Hotel Reservation System Copyrights@

Time Consuming
Now a lot of time is not consumed and the work can be done very much faster, six hours work can be done in 1 hour and it will also be more efficient.

Computer Project 7010

By Aizaz Khan

142

Hyatt Hotel Reservation System Copyrights@

Future extension

In the future we can extend this project; we can launch online hotel reservation system by which the hotel will gain profit for the organisation and it will be used world widely, more people will use it and the customers would find it easy to book the rooms in the hotel and also in future the staff could also use the website to work on it every where, In future they could make their website so that the staff can work on it. In future we can also extend the software, we can use C++ because it is more advanced and it will work more efficiently and fastly.Operations would be perform more accurately and it will work more efficiently. In future we can also make more advancements and changes so that the software could become more reliable and efficient.

Computer Project 7010

By Aizaz Khan

143

Sign up to vote on this title
UsefulNot useful