Presented to Tremblay, Smith, Tremblay and Associates

Will Robertson - April 19, 2009

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Complete Integrated Management Package: 
Personnel and Human Resources Management  Customer Relationship Management  Accounting/Finance (AR and AP)  Information Management  Decision Support System

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Central data centre at Montreal HQ Parallel system design for redundancy of both the server and database Remote access through VPN Energy efficient hardware Dedicated fiber optic line to the internet Off-site backups

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Prototype installation and testing (Montreal) Pilot Project (Vancouver) Cutover to SOLUTEX (company wide) Legacy database imported and system retirement

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Tested locally with sample data Optimize server and database hardware Train IT department for managing the system

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Vancouver operations are roughly 15% of company personnel Train local personnel on system functionality Collaborate to redesign business processes Build knowledge of system and implementation issue solutions

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Train staff company wide on system and new processes No grandfathering Intensive issue resolution and system monitoring during cutover

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Import legacy database into SOLUTEX Once new system is stable, shutdown legacy system and dismantle old server infrastructure

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Local installation and testing (Montreal) 
  

1 month (May) 2 months (June and July) Training August 1 Cutover August 15 Database imported September 1 System retired September 15

Pilot Project in Vancouver Cutover to SOLUTEX company wide Legacy System 


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Resistance to change Retraining and process redesign Business interruption

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Rapid installation Pilot project provides opportunity to learn before complete cutover Minimal interruption to daily operations and revenue generation Legacy system kept online as backup for period of time Ready for growth

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Weekly reports to Senior Administrative Officer Monthly reports to Executive Committee Executive access to day-to-day project implementation tracking via online project management tool

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Reliable system and infrastructure Intensive testing Pilot project to ensure compatibility

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