PRESENTED BY:

BHAWANA
It is important to know how individual
differences in the form of ability( includes
intelligence) and biographical characteristics
( such as age, gender,tenure) affect employee
performance and satisfaction

“The Efforts And Contribution Of Human Being

Depends Upon Their Behaviour”
 “Individual Behaviour means how an
employee or individual behave,react or responds
in a given environment”
Thus individual behaviour is a function of
personal environment & the organization.
 Human behavior is complex and every individual
is different from another, the challenge of an
effective organization is in successfully matching
the task, the manager and the subordinate.
Under ideal situation, a manager would first
analyze the task, then determine the required
skills and assemble a team that complement
each other skills; thereby creating an enriching &
conflict free team. In reality, a manager has to
use the existing resources for a given task, and
must have the ability to understand the
differences in individual behaviors and use them
appropriately to increase the synergy.  
FACTORS AFFECTING BEHAVIOUR

PERSONAL FACTORS:
 BIOLOGICAL FACTORS :These are the qualities
with which the human beings are born with.
 physical characteristics: It include height ,skin
,complexion ,vision ,weight etc..
 Age: the relationship b/w age and job performance
is important because there is a belief that job
performance declines with increasing age.
 Gender :Although , research concludes that men
and women are equal in their mental abilities
and job performance, society does emphasize
differences. However, absenteeism is one area
where differences are found and can be
attributed to being primary caregiver to children.
 Religion: Religion & religion based cultures play
an important role in determining some aspects
of individual like morals, ethics & code of
conduct.
 Ability: capacity of an individual to perform
various tasks in a job
 LEARNED CHARACTERISTICS: relatively permanent change
in the behavior resulting from interaction with the
environment.
 PERSONALITY : refer to personal traits which determine the
type of activities that an individual can do such as open
mindedness extrovertness.
EXTRAVERSION AGREEABLENESS

THE BIG FIVE

CONSCIENTIOUSNESS PERSONALITY OPENNESS TO
EXPERIENCE
MODEL

EMOTIONAL STABILITY
 PERCEPTION: It is the process of interpreting stimuli i.e. of
finding or constructing their meaning

THE PERCEIVER

FACTORS THAT CAN

INFLUENCE
PERCEPTION THE TARGET

THE SITUATION

 ATTITUDES: attitude expresses and individual’s positive or

negative feeling about some object.
 VALUES: carry an individual’s ideas to what is right & good
or desirable, influenced by parents, teachers , friends & other
external forces.
 ENVIRONMENTAL FACTORS:

 ECONOMIC FACTORS-like employement level, wage

rate,technology etc

 POLITICAL FACTORS-relative freedom available to the

individual affect their career choice & job performance.

 SOCIOCULTURE FACTORS-includes employees or individual’s

relationship with family members ,friends ,
subordinates,colleagues etc

 LEGAL ENVIRONMENT- observing the laws voluntarily allows

for predictability of individual behavior
 ORGANISATIONAL FACTORS: organizational
factors are those which deals with following:
 PHYSICAL FACILITIES: include noise level , light
,nature of job ,no. of people working at a given
place.
 ORGANISATION STRUCTURE: refers to the level of
communication established among different levels
in the organization.
 LEADERSHIP :leadership is established by the
management to provide direction ,assistance advice
& coaching to individual.
 IMPORTANCE OF INDIVIDUAL OR EMPLOYEE
BEHAVIOUR
 EMPLOYEE PROODUCTIVITY
 ABSENTISM
 TURNOVER
 JOB SATISFACTION
THANX