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Capabilities that determine how we manage ourselves
J? cmotional Self-Awareness: Reading oneƞs own emotions
and recognizing their impact; using Ơgut senseơ to guide

J? Accurate Self-Assessment: Knowing oneƞs strengths and

J? Self-Confidence: A sound sense of oneƞs self-worth and

J? cmotional Self-Control: Managing disruptive emotions and
impulses by controlling oneƞs responses effectively.
J? ëransparency: Displaying honesty and integrity;
J? Adaptability: Flexibility in adapting to changing situations
or overcoming obstacles.
J? Achievement: ëhe drive to improve performance to meet
inner standards of excellence.
J? Vnitiative: Readiness to act and seize opportunities.
J? 0ptimism: Seeing the upside in events.
J? cmpathy: Sensing othersƞ emotions, understanding their
Capabilities that determine how we manage

J? and taking active interest in their concerns.
J? 0rganizational Awareness: Reading the currents, decision

J? and politics at an organizational level.
J? Service: Recognizing and meeting follower, client or
customer needs.


J? Vnspirational Leadership: Guiding and motivating with a
compelling vision.
J? Vnfluence: Wielding a range of tactics for persuasion.
J? Developing 0thers: Bolstering othersƞ abilities through
feedback and guidance.
J? Change Catalyst: Vnitiating, managing, and leading in a
new direction.
J? Conflict Management: Resolving disagreements.
J? Building Bonds: Cultivating and maintaining a web of
J? ëeamwork and Collaboration: Cooperation and team

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