0iganizational

Stiuctuie anu
Besign - Foiu
Notois
Iune Ŷ9
2010
Þro[ecL 8eporL dlscusslna Lhe 1heorles and ConcepLs of CraanlzaLlonal SLrucLure
and ueslan of lord MoLor Companvţ wlLh respecL Lo lLs uealer ln Lhe uAL lŦeŦ Al
1aver MoLorsŦ
Auvanceu
0iganizational
Behavioi -
NuT ŸŸŻŶ
Foiu Notoi Company
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ŵ


Crgan|zat|ona| 5tructure and Des|gn Ŷ Iord Motor Company

Inst|tut|onť
1rov unlverslLv l1S Shar[ah Campus

Courseť
Advanced CraanlzaLlonal 8ehavlor Ŷ MC1 4472

Instructorť
urţ larooq khan
Lmallť farooq«aauŦacŦae

Group Membersť
MŦ usman 8aflque
Ahmedshah
nadeem 8aloch
usman Moln
Sumavva


Dateť Iune 29ţ 2010



Foiu Notoi Company
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9reface

1hls reporL have been wrlLLen on a research on Lhe oraanlzaLlonal sLrucLure and deslan of lord
MoLor Companv Lo asslsL and prepare Lhe sLudenLs Lo draw upon Lhe Lheorles and concepLs
lnvolved ln Lhe pracLlcal lmpllcaLlons an oraanlzaLlonal sLrucLure and deslan of an oraanlzaLlonŦ
1he reporL examlnes and focuses on Lhe manaaemenL levelsţ span of conLrolţ duLles and
responslblllLles of Lop manaaemenLţ and Lhe hlerarchlcal sLrucLure of lord MoLor CompanvŦ
WlLh Lhe help of deLalled sLrucLureţ flauresţ an elaboraLlve sLudv have been prepared Lo clearlv
deflne and analvze Lhe lmpllcaLlons of an oraanlzaLlonal sLrucLure and deslanŦ

MŦ Usman















Foiu Notoi Company
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@ab|e of Contents

Introduct|on 4
Introduct|on to Iord Motor Company 5
lord's vlslon 3
lord's Mlsslon 3
PlsLorv 3
Al 1aver MoLors 6
L|terature kev|ew 7
Methodo|ogy 8
lnLervlew (Þrlmarv) 8
lnLerneL (Secondarv) 8
Ana|ys|s and kesu|ts of data 9
CraanlzaLlonal SLrucLure of lord MoLor's 1op ManaaemenL 9
CraanlzaLlonal SLrucLure of Al 1aver MoLors 10
Al 1aver MoLor's ulvlslonal SLrucLural ueslan 10
Chaln of Command 11
Span of ConLrol 11
MechanlsLlc vsŦ Craanlc CraanlzaLlons 11
5ummary 12
keferences 13



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Introduct|on
CraanlzaLlonal sLrucLure and deslan of lord MoLor Companv ls dlscussed and elaboraLed ln Lhe
reporLŦ 1he oraanlzaLlonal sLrucLurlna and deslanlna ls Lhe process of sLrucLurlna human and
phvslcal resources ln order Lo accompllsh oraanlzaLlonal ob[ecLlvesţ and lnvolves dlvldlna Lasks
lnLo [obsţ speclfvlna Lhe approprlaLe deparLmenL for each [obţ deLermlnlna Lhe opLlmum
number of [obs ln each deparLmenLţ and deleaaLlna auLhorlLv wlLhln and amona deparLmenLsŦ
Cne of Lhe mosL crlLlcal challenaes faclna manaaers Lodav ls Lhe developmenL of a responslve
oraanlzaLlonal sLrucLure LhaL ls commlLLed Lo quallLvŤ hence an oraanlzaLlonal sLrucLure and
deslan of anv oraanlzaLlon musL be clearlv allaned Lo achleve an oraanlzaLlon's mlsslon and
vlslonŦ 1he framework of [obs and deparLmenLs LhaL make up anv oraanlzaLlon musL be dlrecLed
Loward achlevlna Lhe oraanlzaLlon's ob[ecLlvesŦ
1he oraanlzaLlonal sLrucLure Lo be developed ln an oraanlzaLlon comes ouL as developlna mode
over LlmeŦ Anv oraanlzaLlonţ slmllar Lo lord MoLor Companv Lends Lo chanae Lhe sLrucLureţ
addlna on Lhe manaaemenL levelsţ wldenlna or narrowlna Lhe span of conLrolţ adopLlna
cenLrallzaLlon or decenLrallzaLlon ln an oraanlzaLlonţ and developlna Lhe chaln of command for
Lhe reporLlna relaLlonshlps ln an oraanlzaLlonŦ CraanlzaLlonal sLrucLure and deslan are deflned
as followsţ
CraanlzaLlonal sLrucLure Ŷ ls Lhe formal framework bv whlch [ob Lasks are dlvldedţ aroupedţ
and coordlnaLedŦ
CraanlzaLlonal deslan Ŷ ls process of developlna or chanalna an oraanlzaLlon's sLrucLureŦ
1he appllcaLlon of Lhe Lheorles and concepLs of an oraanlzaLlonal sLrucLure and deslan are
dlscussed ln Lhe maLLer followedŦ








Foiu Notoi Company
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Introduct|on to Iord Motor Company
Iord's V|s|on
1o become Lhe worldƌs leadlna Consumer Companv for auLomoLlve producLs and servlcesŦ
Iord's M|ss|on
We are a alobal famllv wlLh a proud herlLaae passlonaLelv commlLLed Lo provldlna personal
moblllLv for people around Lhe worldŦ We anLlclpaLe consumer need and dellver ouLsLandlna
producLs and servlces LhaL lmprove peopleƌs llvesŦ

lord MoLor Companv beaan a manufacLurlna revoluLlon wlLh lLs mass producLlon assemblv
llnes ln Lhe earlv 1900sŦ 1odav lord MoLor Companv ls a alobal auLomoLlve lndusLrv leader
based ln uearbornţ Mlchlaanţ wlLh nearlv 300ţ000 emplovees and 108 planLs worldwldeŦ lL
manufacLures and dlsLrlbuLes auLomoblles ln 200 markeLs across slx conLlnenLsŦ
lord ln Lhe Mlddle LasL ls based ln uubalŦ WlLh a Leam comprlslna varlous naLlonallLlesţ lord
Mlddle LasL represenLs Lrue mulLlculLural work envlronmenLŦ
1he Mlddle LasLern Leam prlmarllv supporLs Lhe salesţ markeLlna and cusLomer saLlsfacLlon
operaLlons of all lordţ Llncoln and Mercurv lmporLerŴdealers ln Lhe CCC (8ahralnţ kuwalLţ
Cmanţ CaLarţ Saudl Arablaţ uAL)ţ LevanL (!ordanţ Lebanonţ Svrla) and ?emenŦ
n|story
lord MoLor Companvƌs hlsLorv ln Lhe Mlddle LasL aoes back Lo nearlv 60 vearsŦ 1he companvƌs
local lmporLerŴdealers operaLe more Lhan 33 faclllLles ln Lhe realon and dlrecLlv emplov more
Lhan 4ţ000 peopleţ Lhe ma[orlLv of whom are Arab naLlonalsŦ
lord flrsL appeared on Lhe Arablan Þenlnsula wlLh Lhe lŴ1 plckŴup Lruckţ also known Lo mosL
Arabsţ as Lhe 8ed 1ruckţ or Lhe ƍwaneLLeƍ Ŷ ln reference Lo lLs 1ŴLon capaclLv and 8Ŵcvllnder
enalneŦ 1he lord lŴSerles Lrucks have served as Lhe workhorse of counLrles around Lhe world
ever slnceŦ 1he lŴSerles ls Lhe besLŴselllna Lruck on Lhe planeL for Lhe pasL 28 consecuLlve vearsŦ
A slanlflcanL mllesLone ln Lhe hlsLorv of lord Mlddle LasL was reached ln 2001 when Lhe lord
urlve communlcaLlons sLraLeav was launched ln Lhe realonŦ 1hls sLraLealc move underscored an
aaaresslve reŴposlLlonlna of Lhe lord brand ln Lhe CCCţ whlle hlahllahLlna lLs herlLaae ln Lhe
realon and Lhe bond Lhe brand had wlLh Lhe people of ArablaŦ
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8ellablllLv and sLablllLv are Lhe waLchwords of Lhe cenLurvŴold auLomakerŦ WlLh lLs emphasls on
Lhe aenulne naLure of Lhe brand and connecLlon wlLh Lhe herlLaae of Lhe realonţ Lhe urlve
campalan plaved a vlLal role ln sLrenaLhenlna lord's local presenceŦ
lnvesLlna ln CusLomer SaLlsfacLlon lord Mlddle LasL and lLs neLwork of dealerŴparLners are
consLanLlv lnvesLlna ln dellverlna hlaher levels of cusLomer saLlsfacLlon across Lhe realonŦ Slnce
2003 aloneţ lordţ Llncoln and Mercurv lmporLerŴdealers have lnvesLed over uSu100 mllllon ln
faclllLles and neLwork expanslon pro[ecLsţ especlallv ln Saudl Arabla and Lhe unlLed Arab
LmlraLesŦ
A| @ayer Motors
Ma[or dealer of lord ln Lhe unlLed Arab LmlraLes ls Al 1aver MoLorsţ dellverlna lord vehlcles Lo
Lhe local consumers slnce 1982Ŧ Al 1aver MoLors was esLabllshed ln 1982 and represenLs ma[or
Luropean and Amerlcan auLomoblle manufacLurers such as Land 8overţ !aauarţ lordţ Llncolnţ
Mercurvţ lerrarlţ MaseraLl and Spvker across Lhe uALŦ Al 1aver MoLorsƌ porLfollo also lncludes
commerclal vehlcles Ŵ uAl Lrucks ln Lhe uALŦ














Foiu Notoi Company
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L|terature kev|ew

Þrevlous research reporLsţ conducLed bv unlverslLv sLudenLsţ and lnLerneL perlodlcalsţ [ournals
and webslLes are referred ln Lhe reporL on lord MoLor Companv's oraanlzaLlonal sLrucLurlna
and deslanlna lmpllcaLlonsŦ 8evlewlna Lhe llLeraLure was of domlnanL lmporLanceţ alLhouah
Lhere have noL been anv speclflc research conducLed on Lhe relaLlve Loplc for researchŦ 1he
llLeraLure revlewed lncludes Lhe lnLerneLţ booksţ perlodlcals and researches conLrasLlna Lhe
oraanlzaLlonal sLrucLure of lord MoLor CompanvŦ 1he followlna ls alven Lhe llsL of referred
llLeraLure for Lhe researchť
1Ŧ MarkeLlna research bv Lhe 1rov unlverslLv l2A aroupţ based on Lhe markeLlna plan
applled bv Lhe lord MoLor CompanvŦ CraanlzaLlonal SLrucLure developed ln Lhe reporL
was referredŦ
2Ŧ lord MoLor Companv webslLeŤ hLLpť//wwwŦfordŦcom
3Ŧ Al 1aver MoLors webslLeŤ hLLpť//wwwŦalLavermoLorsŦcom
4Ŧ WebslLe referred Lo analvze Lhe parenL companv webslLe oraanlzaLlonal charLŤ
hLLpť//wwwŦcoamapŦcom/charLs/fordŴmoLorŴcompanv
3Ŧ ManaaemenL bv Marv CoulLer and 8obblnsţ ÞrenLlce Pall ÞubllcaLlon 2002Ŧ
6Ŧ CraanlzaLlonal 1heorvţ ueslan and Chanaeţ bv CareLh !onesţ 6
Lh
LdlLlonŦ

CraanlzaLlonal sLrucLure and deslan ln reference Lo lord MoLor Companvţ and lLs uealer ln Lhe
unlLed Arab LmlraLesţ Al 1aver MoLorsţ are focused ln Lhe reporL wrlLLenŦ 1he llLeraLure
revlewed has explolLed Lhe knowledae base abouL Lhe analvsls of Lhe oraanlzaLlonal sLrucLures
and Lhelr lmpllcaLlons ln corporaLe aovernance of an oraanlzaLlonŦ 1he llLeraLure faclllLaLes Lhe
undersLandlna and explanaLlon of Lhe baslc concepLsţ Lheorles and prlnclples assoclaLed wlLh
Lhe deslanlna of an oraanlzaLlonal sLrucLure and lLs lmpllcaLlons for oraanlzaLlonal
manaaemenLŦ






Foiu Notoi Company
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Methodo|ogy
1he meLhods devlsed Lo collecL and aeneraLe daLa for analvsls are menLloned belowť
Interv|ew (9r|mary)ť
A prlmarv source for Lhe collecLlon of daLa was malnlv lnLervlew wlLh Al 1aver MoLor's offlclalsţ
amonasL whlch Melanle uavldson was asslaned Lo be lnLervlewed for Lhe speclflc Loplc ln
quesLlonţ lŦeŦ CraanlzaLlonal sLrucLure and deslan of Al 1aver MoLorsŦ 1he CuesLlons deslaned
was shorL and of sub[ecLlve naLureţ Lo fulflll Lhe research requlremenLsŦ 1he answers Lo Lhe
quesLlons were examlned and scruLlnlzed Lo develop Lhe oraanlzaLlonal deslan belna followed
bv Al 1aver MoLorsŦ 1he oraanlzaLlonal charL was provlded bv Melanle uavldson for Lhe
analvsls of Lhe deslanŦ 1he CraanlzaLlonal deslan conslsLed of 3 kev elemenLs analvzedŤ
ueparLmenLallzaLlonţ Lhe chaln of commandsţ Lhe span of conLrolţ and declslon maklna sLvle
(cenLrallzaLlon or decenLrallzaLlon)ţ oraanlzaLlonal deslan declslons (mechanlsLlc or oraanlc ln
naLure)
Internet (5econdary)ť
1he Secondarv source of lnformaLlon for Lhe collecLlon of daLa for Lhe reporL was Lhe lnLerneLŦ
Several kev areas of Lhe oraanlzaLlonal sLrucLure were explored Lo evaluaLe Lhe deslan and Lhe
hlerarchlcal sLrucLure of lord MoLor Companv and lLs unlLed Arab LmlraLes dealerţ Al 1aver
MoLorsţ Lhrouah Lhe lnLerneLŦ











Foiu Notoi Company
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Ana|ys|s and kesu|ts of data

Crgan|zat|ona| 5tructure of Iord Motor's @op Management



LkLCU@IVL VICL 9kL5IDLN@




GkCU9 VICL 9kL5IDLN@






5LNICk VICL 9kL5IDLN@

CLC
Alan Mulallv
LxecuLlve Chalrman
Wllllam Clav lord
lord of Lurope Ǝ Þremlere
AuLomoLlve Croup
Chalrman
Lewls 8ooLh
ÞresldenLţ
1he Amerlcas Mark
llelds
Chlef llnanclal Cfflcer
uon 8Ŧ Leclalr
ÞresldenLţ lnL'l
CperaLlons
Mark AŦ Schulz
Chalrman Ǝ CLCţ lord
MoLor CredlL Companv
Mlchael 8annlsLer
nŦ Amerlcan MkLnaţ
Sales Ǝ Servlce
lranclsco Codlna
ÞresldenL Ǝ CLCŦ
lord of Lurope !ohn
llemlna
ÞroducL uevelopmenLţ
Lhe Amerlcasţ
uerrlck kuzak
CorporaLe Puman
8esources
!oe WŦ Lavmon
ueslan Ǝ Chlef CreaLlve
Cfflcer
IŦ Mays
CorporaLe Affalrs
Zald C[akll
Asla Þaclflc and Afrlca
!ohn Þarker
Clobal ÞroducL uevelopmenL
Ǝ Chlef 1echnlcal Cfflcerţ
8lchard ÞarrvŴ!ones
Clobal Þurchaslna
1homas kŦ 8rown
ConLroller
ÞeLer uanlel
CusLomer Servlce
ulvlslonţ uarrvl 8Ŧ Pazel
Ceneral Counsel
uavld LelLch
Chlef MarkeLlna Cfflcerţ non
execuLlve Chalrmanţ volvo Carsţ
PansŴClov Clsson
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Crgan|zat|ona| 5tructure of A| @ayer Motors
Al 1aver MoLors ls Lhe maln dealer of Lhe lord MoLor Companv ln Lhe unlLed Arab LmlraLesţ
enaaaed ln Lhe lmporLţ sales and Lhe cusLomer servlce of lordţ !aauarţ Land 8overţ Llncolnţ
Mercurvţ lerrarlţ MaseraLl and Spvker across Lhe uALŦ Al 1aver MoLorsƌ porLfollo also lncludes
Lhe sales of commerclal vehlcles Ŷ uAlŦ
Al 1aver MoLorsţ wlLh Lhe lncrease of lLs operaLlons and dlvlslonsţ lncrease ln Lhe porLfollosţ
follow a more dlverse oraanlzaLlonal sLrucLureţ Lhe dlvlslonal sLrucLureŦ Al 1aver prevlouslv
followed a funcLlonal sLrucLureţ wlLh horlzonLal dlfferenLlaLlonŦ Al 1aver was arouped lnLo
funcLlons Lo lncrease Lhe effecLlveness wlLh whlch lL achleved lLs aoalsŦ 1he developmenL of
funcLlons allowed lL Lo manaae an lncrease ln speclallzaLlon and Lhe dlvlslon of labor mosL
efflclenLlvŦ 8uL wlLh Lhe producLs and operaLlons aeLLlna more complexţ wlLh Lhe lnLroducLlon
of !aauarţ Land roverţ Mercurvţ eLcŦ coordlnaLlonţ communlcaLlonţ measuremenL of
performanceţ and cusLomer problems sLarLed Lo arlseţ and hence Al 1aver had Lo develop lnLo a
ulvlslonal sLrucLureŦ

A| @ayer Motor's D|v|s|ona| 5tructura| Des|gn
As shown ln Lhe CraanlzaLlonal CharLţ llnance funcLlons are separaLedţ and creaLed as a
separaLe dlvlslon acLlna as a supporL funcLlon for all Lhe dlvlslonsŦ SeparaLe producLsţ lŦeŦ
dlfferenL cars have dlfferenL dlvlslons ln Al 1aver MoLorsŦ All Lhe oLher funcLlons lmpose sales
funcLlon on Lhe dlvlslonţ as Al 1aver MoLors ls a dealershlp for Lhe maln manufacLurlna flrmţ
and hence focuses on lmporLţ salesţ and cusLomer servlce of Lhe cars for lord MoLor CompanvŦ
lordţ !aauar and Land 8overţ lerrarl and MaseraLlţ afLer salesţ and llnance are Lhe dlfferenL
ulvlslons ln Al 1aver MoLorsŦ
ÞroducL SLrucLure ls followed ln Al 1aver MoLors raLher Lhan a ÞroducL ulvlslonal SLrucLure or a
MulLldlvlslonal SLrucLureŦ A producL sLrucLure ls a dlvlslonal sLrucLure ln whlch producLs are
arouped lnLo separaLe dlvlslons Lo lncrease Lhe conLrolŦ Al 1aver MoLors have cenLrallzed Lhe
supporL funcLlon lŦeŦ llnanceţ aL Lhe Lop of Lhe oraanlzaLlon so one seL of supporL funcLlons
servlces all Lhe producL dlvlslonsţ as Lhe producLs are slmllar and almed aL Lhe same markeLŦ
1hls deslan declslon lncreases Lhe horlzonLal dlfferenLlaLlon wlLhln Lhe oraanlzaLlonţ for each
dlvlslon ls headed bv lLs Ceneral Manaaer and has lLs own hlerarchvŦ 1he aeneral manaaer of
each dlvlslon adds a hlerarchlcal level or auLhorlLv lncreaslna Lhe verLlcal dlfferenLlaLlon ln Lhe
oraanlzaLlonŦ 1he Ceneral Manaaer coordlnaLes wlLh Lhe llnance dlvlslon Lo make effecLlve use
of Lhelr skllls and Lhus enhance sales of Lhe companvŦ
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Cha|n of Command
1he Chaln of Command and Lhe reporLlna relaLlonshlps are clearlv vlslble ln Lhe oraanlzaLlonal
charL of Al 1aver MoLorsŦ 1he chaln of command clearlv shows LhaL llnes of conLrol of Lhe
companvţ whlch are effecLlve conslderlna Lhe sales funcLlon of Lhe oraanlzaLlonŦ 1he Chaln of
Command of each dlvlslon lles ln Lhe producL dlvlslonŦ Lmplovees asslaned Lo lord reporL Lo
Lhelr Ceneral Manaaerţ and lndlrecLlv Lhe CLC and ulrecLor can be reporLed alsoŦ ulvlslonal
manaaers are responslble for Lhe funcLlonlna and asslanmenL of responslblllLlesţ lŦeŦ Lhe
obllaaLlon Lo perform Lhe duLlesţ Lo Lhe respecLlve dlvlslonal emploveesŦ
5pan of Contro|
1he span of conLrol deLermlnes Lhe number of emplovees each manaaer can efflclenLlv and
effecLlvelv manaaeŦ 1he span of conLrol also deLermlnes Lhe number of levels and manaaers ln
an oraanlzaLlonŦ 1he Span of ConLrol ln Al 1aver has been kepL wlde for a more efflclenL
worklna oraanlzaLlon enLalllna more manaaerlal levelsŦ WlLh respecL Lo lordţ Lhe CM ls
followed bv 8rand Manaaers and Showroom Manaaers of Þremler MoLors dlrecLlvŦ 8rand
Manaaers also conLrol Lhe Sales Manaaersţ who respecLlvelv conLrol Lhe Showroom manaaersŦ
1he skllls and ablllLles of Lhe manaaers clearlv lnfluence Lhe span of conLrol ln Al 1aver MoLorsŦ
Al 1aver also makes use of sLandardlzed procedures and lnformaLlon svsLems Lo beLLer conLrol
Lhe oraanlzaLlonal operaLlons Lowards Lhe oraanlzaLlonal vlslon and mlsslonŦ
Mechan|st|c vsŦ Crgan|c Crgan|zat|ons
Al 1ave moLors have hlahlv adapLlve and flexlble sLrucLure LhaL permlLs oraanlzaLlon Lo chanae
when Lhe need arlsesŦ 1he producL sLrucLure can dlverslfv lnLo producL dlvlslonal sLrucLure wlLh
lncreased complexlLv of Lhe ranae of producLsŦ Al 1aver MoLor's emplovees are hlahlv Lralned
and empowered Lo handle Lhe Lop of Lhe llne ranae of cars of lord as well as dlfferenL oLher
auLomakersŦ ulverse [ob acLlvlLles and Lasks can be asslaned Lo hlahlv Lralned offlclals as per Lhe
requlremenL arlsesŦ And Lhere ls mlnlmal formal rules and llLLle dlrecL supervlslon ln Al 1aver
MoLorsţ hence maklna Lhe oraanlzaLlonal deslan a more Craanlc sLrucLure raLher Lhan Lhe
MechanlsLlc sLrucLureţ LhaL emplovs vlce versa feaLuresŦ





Foiu Notoi Company
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5ummary
SLakeholder aoals and ob[ecLlves can be achleved onlv when oraanlzaLlonal skllls and
capablllLles are conLrolled Lhrouah oraanlzaLlonal sLrucLureŦ 1he acLlvlLles of oraanlzaLlonal
members would be chaoLlc wlLhouL a sLrucLure LhaL asslans people Lo roles and dlrecLs Lhe
acLlvlLles of people and funcLlonsŦ 1hls reporL have examlned how lord MoLor Companv and lLs
uealerţ Al 1aver MoLors has delaned lLs hlerarchlcal conLrol of auLhorlLvŦ lL has Lhe followlna
maln polnLsť
1Ŧ lnLroducLlon Lo CraanlzaLlonal SLrucLure and ueslanŦ
2Ŧ lnLroducLlon Lo lord MoLor Companv and Al 1aver MoLorsţ whlch ls a uAL dealer for Lhe
lord MoLorsţ lncludlna Lhe lord vlslon and Mlsslon and PlsLorv of lord's enLrance ln Lhe
uAL markeLŦ
3Ŧ LlLeraLure revlewţ enLalllna Lhe prevlous researches and Lhe lnLerneL webslLes revlewed
for collecLlon of daLaŦ
4Ŧ MeLhodoloav lncludlna prlmarv (lnLervlews) and secondarv (lnLerneL) sources of daLa
collecLlonŦ
3Ŧ Analvsls of uaLa and 8esulLs obLalnedŦ ueLalled CraanlzaLlonal CharLŦ CraanlzaLlonal
ueslan dlscussed wlLh CraanlzaLlonal Chaln of Commandţ Span of ConLrol and
MechanlsLlc vsŦ Craanlc sLrucLure vlewŦ












Foiu Notoi Company
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ŵŷ


keferences
Ŵ MarkeLlna research bv Lhe 1rov unlverslLv l2A aroupţ based on Lhe markeLlna plan
applled bv Lhe lord MoLor CompanvŦ
Ŵ lord MoLor Companv webslLeŤ hLLpť//wwwŦfordŦcom
Ŵ Al 1aver MoLors webslLeŤ hLLpť//wwwŦalLavermoLorsŦcom
Ŵ PLLpť//wwwŦcoamapŦcom/charLs/fordŴmoLorŴcompanv
Ŵ ManaaemenL bv Marv CoulLer and 8obblnsţ ÞrenLlce Pall ÞubllcaLlon 2002Ŧ
Ŵ CraanlzaLlonal 1heorvţ ueslan and Chanaeţ bv CareLh !onesţ 6
Lh
LdlLlonŦ
Ŵ Melanle uavldson ţ P8 CperaLlons Manaaerţ Al 1aver MoLors ţLelŦť +971 4 3037201 faxť
+971 4 3037778 emallť mballev«alLaverŦcom (8uslness Card aLLached)







@nL LND