CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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QUESTION NO: 10

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. WiFi Protected Access (WPA) D. C. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. D. Trusted Platform Module (TPM) B. The PC needs an AT-to-ATX adapter.co m 7 .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket." . SDD B. Which of the following is needed to solve this issue? A.com Ac tua lTe A. The PC needs a 26-to-20 pin ATX adapter. Any Time. Tape D. Which of the following can be disabled in the BIOS to prevent this message from appearing? . The PC needs a NLX to ATX adapter.actualtests. Flash C. Intrusion detection C.www. B. The PC needs a 24-to-20 pin ATX adapter.

actualtests. System Information B. HDMI . 6-pin mini-DIN D. Device Manager> expand 'Sound. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D.co m Which of the following connectors are used for musical equipment? 8 . Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. how would the technician update the driver? A. DSL B.com Ac tua lTe sts A. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Any Time.www.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. Satellite D. Hardware Compatibility List "Pass Any Exam. Cable C. MIDI C. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. DVI B." . After extracting the driver.

255. NIC D.0-223. C. because of the wide variety of models shipping with this BIOS. A wax-based substance is melted and applied directly to the media.255.actualtests.1.255. Watson D. sts In the laser printing process. B. Toner is sprayed to the media. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.CompTIA 220-701: Practice Exam C.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. Power supply C.255.255.co m Answer: A . Sound card B. D. "Pass Any Exam. Any Time.com 9 Ac tua lTe A.255. Which of the following components has MOST likely failed? A. 192.0.1-126.0.0.255.255 C.0-255. 224.0-191. Dr. Toner is applied to a photoconductor and transferred to the media. and 2 short beeps. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. Heat is applied to heat-sensitive media to create an image.255. 1.255 D. which of the following is true? . However. 128.0.0.www.1. the beep codes may vary.0." .255 B.

Floppy B.co Which of the following connector types is used on CAT5e cable? m . Any Time. MAC filtering C.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. in which the keys are not typing anything within document editing software. Blu-Ray D. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. After questioning the user. DVD C. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. Which of the following describes the method the technician would MOST likely use? tua lTe sts A.com 10 Ac A technician is installing Windows Vista onto a new computer locally. The technician comes to the conclusion that liquid was "Pass Any Exam. WPA encryption B. NAT translation D. RJ-11 D. BNC ." . the technician discovers that the user was eating lunch while typing the document. ST C. RJ-45 B.actualtests.www.

because most of the electronic components (CPU.co m . Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). Any Time. 3. The printer successfully feeds paper through the unit while running the manufacturer's print test. but nothing is being printed on the paper.3 V for power supply.www. QUESTION NO: 33 "Pass Any Exam.3 V rails.actualtests. D. Verify the system functionality. B. 6 D. which of the following would be the NEXT step to follow? A. Make closing notes of the repair. According to the troubleshooting theory. D." . Check the toner levels in the printer. Replace the keyboard with a new keyboard. Ask the user open-ended questions. RAM. Update the firmware in the printer. A. Replace the fuser in this printer. AGP and ISA cards) used 5 V or 3. B.com 11 Ac tua lTe sts . chipset. C.CompTIA 220-701: Practice Exam spilled onto the keyboard. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. 15 E. PCI . 5 C. Check the ink cartridges for proper ink levels. C.3 B.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. Which of the following should the technician do FIRST? A. 24 Answer: A.

Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Insulate a component from the friction of theheatsink B. Roll back the video driver C. Provide for heat transfer from a component to theheatsink D. KVM D. when the video game starts the computer crashes. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts .actualtests." .co m 12 . Barcode reader B. 80 "Pass Any Exam. Reduce heat on a component through evaporation C. Run a System Defragmentation D. 25 D.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. Update the video driver B.www. 23 C. Which of the following should the technician perform FIRST? A. 21 B.com Ac A. Any Time. Smart card reader C.

Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Intrusion detection C. Recommended for analog phone lines B.com 13 Ac QUESTION NO: 39 tua lTe sts . Ask the user to close the document so that the work can proceed. Upon making the connection." . B. Power on password B. Which of the following steps would be BEST to take? A. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. Any Time. Without it the computer will not "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. the technician discovers the customer has a confidential document open. C. Leave the document open and do not mention it to the user and proceed with the work.www. Copy the document to a network drive as a backup so that work can proceed. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them.co m . D. When the system is first turned on it will prompt for the Power On password. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Flexible PVC outer jacket C. Complex logon passwords D. Recommended for ceiling use only D. Close the document without commenting to the user and proceed with the work.actualtests.

USB printer. RJ-45 B. D.www.co A technician is trying to install a previous-generation expansion card into their new laptop. Which of the following is MOST likely the reason? m 14 .CompTIA 220-701: Practice Exam continue to boot. Any Time. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. and USB webcam installed and connected." .' It has a USB flash drive. The card is a PCI Express card and the laptop supports PCMCIA. However. B. Which of the following is MOST likely preventing the machine from booting normally? A. C. BNC D.actualtests. The card is a PCMCIA card and the laptop supports PCI Express cards. sts . Answer: B "Pass Any Exam. C. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. D. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. The card needs to have the compatibility jumpers set before it can be installed into the system.com Ac QUESTION NO: 42 tua Answer: D lTe A. The expansion slot needs to be enabled in the BIOS first. RJ-11 C. B. the card refuses to fit into the expansion slot. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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C. Upgrade the firmware E. Politely inform the user that all questions will be answered later. Start>Settings>Control Panel>Administrative Tools C. Delete existing programs D.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS.D QUESTION NO: 64 While a technician is working on an employee's computer. the technician checks the port the printer is assigned to and finds it is set to LPT1:.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Start>Settings>Network Connections B. Request the manager to assist in the situation. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. Update the BIOS C. Which of the following devices are the additional four pins used? "Pass Any Exam. A. which of the following are best practices? (Select TWO). A. Any Time. Which of the following is the BEST course of action? A. Upgrade the processor B. It is inhibiting progress because the technician cannot concentrate and becomes irritated. Start>Settings>Control Panel>Accessibility Options D. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts .co m . another user begins asking irrelevant questions. Leave the station and call another technician to complete the repair.actualtests. Take a long break to step away to relax and refocus." . B. D.www. Delete personal data Answer: B. After checking to make sure the network printer is available.

The user was able to print previously.com Ac A. Timeliness D.actualtests.co m 22 . The processor C. Applets B. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 .CompTIA 220-701: Practice Exam A. Printer hardware problem C. Positive attitude Answer: A "Pass Any Exam. Personal calls B. Any Time. a user is unable to print documents to locally attached printers or network printers. Cultural sensitivity C." . Print spooler is not running tua lTe On a Windows computer. Incompatible cabling B. Widgets D. Features C. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Extra drives B. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Extra RAM D.www. Incompatible print driver D.

802. 802. Anti-spyware software B. Use a lint free cloth and glass cleaner B. printer. Any Time. 802. 802. Anti-virus software D." . Anti-adware software C.11a B. Use a slightly damp cloth and a vacuum D.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. Use a dry paper towel and an anti-static strap C.actualtests.www. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.co m 23 .11g D.11b C. and network when using a laptop? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. mouse. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.4GHz band with a maximum data rate of 11Mbps? A. monitor.com Ac tua lTe sts .

Provide proper documentation on the services provided.com Ac tua A. 192.0.255." . B.CompTIA 220-701: Practice Exam A.255. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Docking station D.255.co m 24 . a technician's NEXT course of action should be to: A. Any Time. Allow the restoration of a previously made image of a desktop through the command prompt. Network hub C.255 D. Provide a way to access the hard drive in an emergency through the command prompt. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation.255. Restate the issue or question to verify understanding.actualtests. D. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Delete a virus that has infected the hard drive through the command prompt. C.0. Offer different repair options for the user's convenience. Listen and do not interrupt the customer.0 Answer: D "Pass Any Exam.0. D. After they finish explaining. Provide a way to recover corrupted print jobs through the command prompt.0.255 C.0 B. Bluetooth B. C. 127. B.www. 224. 255.

CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. D.www.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. Blu-Ray D. Dual core processing . B. AMD Athlon 64 and 64 FX? A. The processors are made with a 64nm manufacturing process. Quad core processing D. Hyper-threading B. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. The processors contain 64K new transistors. Any Time. C. Zip drive C. SD card B. The processors have an additional 64 instruction sets. SpeedStep technology C.actualtests.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A." . The processors provide a 64-bit register. Stylus "Pass Any Exam.

"Pass Any Exam. Which of the following is the MOST likely reason? A. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.com Ac tua lTe sts A. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. PCIe C. NTFS D. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone.www. Smart card C. CDFS .actualtests. FAT32 B. ISA D. FAT C. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. Any Time.CompTIA 220-701: Practice Exam B. PCI B.co m Which of the following file systems MUST be used when implementing EFS? 26 . The hard drive needs ATA drivers loaded via the F6 option during install. Biometrics D." .

A biometric device D. Any Time. D. C. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. Just at this point press F6 and show the drivers on the floppy. Of which of the following is this an example of? tua lTe sts .CompTIA 220-701: Practice Exam B. Docking station Answer: D QUESTION NO: 85 A. PCI Express card B. KVM C. The hard drive did not have the jumpers configured correctly and needs to be checked. A smart card reader B. Before the drive is replaced. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. A token device C." .co m .com 27 Ac A technician has a security device which displays a number that changes overtime. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive.actualtests. The hard drive is incompatible with Windows XP and needs replacement.www. The hard drive needs SATA drivers loaded via the F6 option during install. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. which of the following troubleshooting steps should be done? "Pass Any Exam. otherwise it may try to boot from floppy ). it will ask you if you want to install drivers. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. PCMCIA card D.

11g has the potential to support up to: "Pass Any Exam.CompTIA 220-701: Practice Exam A.exe C. Perform a backup D. services. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. Establish a theory of probable cause B.www. this is fine. msinfo32. MSINF032 D.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. MSCONFIG Answer: B QUESTION NO: 89 802. software and network components? A. followed by clicking the Services tab. sts .co m . MMC C." . but the information is limited.actualtests.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. If you want a quick visual of which items are running or stopped. Any Time. Identify the problem C.exe D. services. gpedit.exe in the Run box accessed via the Start Menu. The preferred way to make changes to services is to launch services. The first is to use the MS Configuration Utility by typing msconfig. The Services window will open.mmc B. Device Manager B.msc from the Run option on the Start Menu.

C. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. 11Mbps. Windows Vista Home "Pass Any Exam.actualtests." The term is named after the color of the screen generated by the error.co m 29 . Smart cards C. of a non-recoverable nature. 50Mbps. Any Time. D.www. 100Mbps. that causes the system to "crash. 54Mbps. Save information for critical files before system shut down C. B. Driver updates for new installations B. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error." .com Ac tua A.CompTIA 220-701: Practice Exam A. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Windows Vista Ultimate B. Firewall B. Diagnostic purposes of a critical system error D. Passwords D. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A.

LCD C. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). Swap the A/C adapter D.co m .www. Windows XP Home D. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). Plug the laptop into a UPS Answer: C "Pass Any Exam. Toggle theFn keys C." . CRT Answer: A. a technician should look in which of the following default locations? A. QUESTION NO: 95 A laptop's battery will not charge. C:\Windows\System32 B.com 30 Ac tua lTe sts . Which of the following BEST solves this issue? A. Cordless phone B. Magnet D. Any Time. C:\Users\ D.CompTIA 220-701: Practice Exam C. Remove all unneeded peripherals B.actualtests. A. C:\ProgramFiles C. Microwave E.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista.

actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. Which of the following memory types would be the correct type? A. D. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. RIMM B. B.com Ac QUESTION NO: 98 tua Answer: B lTe A. A private tunnel through the Internet to securely communicate with a remote network. BIOS B.www. sts . C. Internet Explorer Properties D. Any Time. Control Panel C. Where can the technician configure this setting? A. A security encryption feature that encrypts wireless traffic with an access point for communication.co m 31 . Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. SDRAM D. DDR RAM C." . A network which has no connection to the Internet and is private by design.

DVD.www. A. EISA E. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. DVD. Load the operating system into memory during power on. SNMP D. USB 001 B. B.com Ac tua lTe QUESTION NO: 101 sts Answer: B . Any Time. CD. IP_ip_address E. IEEE 1394 "Pass Any Exam. C." . Test the essential components of the system during power on.actualtests. A. PCIe B. Check for the latest motherboard firm ware updates. CD.co m 32 .RW C. D. Test the software and hardware drivers before the operating system loads.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO).R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). Which of the following types of portable media offers the LARGEST storage capacity? A. ISA C. AGP D.R D. \\computername\sharename C.DL B.

B. This address can be verified from printer's configuration.www. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer.actualtests. HTTPS D. SMTP B.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. However." . QUESTION NO: 105 "Pass Any Exam. HTTP C. Helpprevent moisture buildup in the case. The cooling of some components can be reduced or totally eliminated and can cause damage. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. Help limit electrostatic discharge (ESD) inside the case. a technician notices that several unused expansion card slots have open ports. Answer: B QUESTION NO: 104 A.CompTIA 220-701: Practice Exam Answer: B. then the cooling of the PC changes dramatically.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. if your PC's enclosures are open. sts . Any Time. C. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. Helplimit radio frequency interference (RFI) inside the case. Helpensure proper air flow through the case. D.co m 33 .

A job in error status is at the top of the print queue.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. The print queue window from system tray B. The printers IP address has changed.actualtests. BNC C. Which of the following is the MOST likely cause of the issue? (Select TWO). QoS for printing is not functioning over the LAN. D. RJ-45 "Pass Any Exam. Sometime if the IP address of the printer is changed you cannot print. E. The printer needs to have a cartridge replaced. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. Sometimes. Answer: C." . To find this problem you can ping the printer from your computer. Any Time. C. New drivers have been released and need to be installed.com Ac tua lTe sts . Print spooler view in the Printers Control Panel D. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. A technician has verified the printer is online and prints a configuration page from the printer.co m 34 . A. B. T-Connector B. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. Properties of the printer from the Printers Control Panel C.www. The printer would not start printing again till that print job is removed from the queue.

LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector.actualtests. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. Any Time. 3x C. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).CompTIA 220-701: Practice Exam D. 1x and 8x bus speeds can be used. D. A. sts . B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. You can type the Ipconfig command by "Pass Any Exam. C. 24x Answer: A. Start>Run>typeipconfig>click OK and ask user to read the results.www." .co m . Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.D QUESTION NO: 109 A.com 35 Ac A user calls and says they cannot get to the Internet. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. The Syntax IPCONFIG /all displays full configuration information. 6x D. 1x B. 8x E.

actualtests. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A.www. Any Time." . Provides security for a network through the use of ACLs.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. C. chkntfs B. press F2. The recovery process will start.com Ac tua lTe sts QUESTION NO: 111 . B. The DNS server strictly functions as an ip address lookup for a given domain name.. A. D. Operating system CD B. Recovery console C. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO).co m 36 ." at the bottom of the screen.. you need Operating system CD and the recovery floppy disk that you have created. Vendor recovery CD D. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . Dynamically assigns IP addresses for easy client configuration. Which of the following is needed to perform an ASR restore in Windows XP? A. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. Secures network traffic through shared key encryption. Provides resolution of host names to IP addresses. dxdiag "Pass Any Exam.

E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. A recovery partition put there by the manufacturer. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. Parallel port B. D.actualtests." . Answer: D A. sts . Serial port C. This partition is not assigned a drive letter and is not accessible from Windows. IEEE 1394 port D. Space set aside by Windows for use by the virtual memory swap file. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. A potentially dangerous virus has been downloaded onto the system. B. Any Time. ipconfig E.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. ping Answer: C. C.co m .www. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Which of the following is the MOST likely explanation for this extra partition? A. Space reserved by the drive manufacturer for firmware. tracert D.CompTIA 220-701: Practice Exam C.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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Which of the following hardware is hot pluggable? (Select THREE).

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. Which of the following should the technician do NEXT? A. The processor is improperly seated due to bent pins. Clean the toner cartridge. If that does not work then you may need to delete and reinstall the printer." . Any Time. D. Having arrived onsite. Change the paper.actualtests.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. Insufficient memory for the OS. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. You should always use the test page feature from the printer properties. Which of the following is the correct path to change the language settings? A. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. sts . B. not from an application. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. Excessive internal display brightness is set.co m Answer: D . Replace the fuser. Control Panel> Accessibility Options> General "Pass Any Exam. Print a test page. the technician has a discussion with the customer and reviews some examples of their print jobs.www. B. The airflow is blocked. D. to test printing. C. C.CompTIA 220-701: Practice Exam Explanation: First check the boot order. which you already know.

Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. 802.11 standards.CompTIA 220-701: Practice Exam B. Perform a self-test page.www. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. B. and Bluetooth supports communication up to 3Mbps. D. Control Panel> Regional and Language Options> Regional Options C.actualtests." . 802.11b D. 802. the technician successfully tests for speeds of up to 54 Mbps.11x C. Control Panel> Regional and Language Options> Regional Options> Customize D.11x refers to the family of 802.11g standard if you want to use a standard that can support communication up to 54Mbps. 802. Which of the following standards of wireless card did the technician install? A.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. Any Time. 802.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A.11g B. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop.co m 45 . C. sts . Cycle theprinters power. 802. Print a test page. Reboot the computer. When connecting the laptop to a wireless network.11b supports communication only up to 11Mbps.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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com Ac tua lTe sts .0 SP1 then Windows XP Home. True positive D. True negative C. it is BEST to perform which of the following actions on a routine basis? A. and then turn off the device. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. D. and then remove from laptop. C.C QUESTION NO: 157 To lengthen the life of computer hardware. then to Windows 98SE then Windows XP Home. Clean out the dirt with a damp rag. False negative B. C.actualtests. Upgrade to Windows 98SE then to Windows XP Home. E. A.www. Any Time. Perform a clean installation of Windows XP Home. D. Degauss the display and drives. B. Stop the device. "Pass Any Exam. Remove the driver from Device Manager. Turn off the laptop.co m 52 .CompTIA 220-701: Practice Exam A. C. Clean out the dust with compressed air. Which of the following describe the potential upgrade paths? (Select TWO). B. Remove hardware in Control Panel. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. Upgrade to Windows 95 OSR2. Upgrade to Windows XP Home directly from Windows 95. Defragment the hard drive weekly. B." . D. Answer: A. Upgrade to Windows NT4.

a balloon in the system tray indicates a print job has failed to print. C. Which of the following is the MOST likely cause? m 53 . The computer needs to upload the print job. Printer firmware needs to be updated. HKEY_ CURRENT_USER B. The paper needs to be replenished. The modem is not functioning properly. The high encryption package is not installed.actualtests. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. The printer does not recognize the font type. The account does not have permission to install drivers. B." . sts . HKEY_CURRENT_CONFIG D.www. Answer: C QUESTION NO: 162 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A.com Ac tua lTe A. C. The modem is not recognized in Device Manager. D. B. D. Which of the following would be the MOST likely cause of the problem? A. but is unable to successfully install the drivers. Any Time. updated drivers. HKEY_USERS C.co When trying to print. The technician has the correct.

PROGMAN. PC card adapters B. SPUNINST. Which of the following should be used to repair the wire? A.EXE D. Any Time." . Masking tape C. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer.www. TASKMAN. a technician finds a wire with insulation damage from rubbing up against a cooling fan.EXE C. Lithium D. CONVERT. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. Electromagnetic Interference (EMI) B.actualtests.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . Electrical tape B. which of the following should be removed to avoid damage during transit? A.co m 54 . LCD C. Mercury C.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. Duct tape D.com Ac A.EXE B.ROM drive "Pass Any Exam. DVD.

Radio frequency interference D. Periodically clean the vents using a small vacuum cleaner." . Install ceiling fans in the room. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. Any Time. High voltage discharge C.co m Answer: C 55 . Electromagnetic interference B.www. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Use a moist rag to clean the vents monthly. D.com Ac tua A. B. C. Which of the following should the technician take under consideration? A. BIOS D. Which of the following is the BEST preventive maintenance procedure that the technician should perform? .actualtests. POST C.CompTIA 220-701: Practice Exam D. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. LDAP B. Directly spray the vents with compressed air. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents.

and then confirm the findings with the customer. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Which of the following can the technician do to better understand the customers issue? 56 . Location of the PCs with respect to each other D." .www. D. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. DSL C. B. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A.actualtests. Which of the following should the technician keep in mind when setting up the lab? A.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Begin running diagnostic software and confirm findings with another technician. run diagnostic tests. Electrical safety with the extra network cables C. Cable management to avoid trip hazards B. C.co m A customer brings a PC for a technician to repair. Fiber B.com Ac tua lTe A. Ask open-ended questions to gather the symptoms. Get the customer contact information. sts . Cable D. Any Time.

B. To change the voltage coming from the wall C. To allow alternating current to be used instead of direct current D. WEP C. DSL B. which of the following is broadcasted by default and should be disabled? A. Satellite D. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A.co m 57 .www. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. D. SSID D. To allow the power supply to operate at different voltages B." . Fiber Answer: D QUESTION NO: 173 When setting up a WAP. Changes DC power to AC power to charge the battery and enhances portability. C. Broadband C.com Ac tua lTe sts QUESTION NO: 174 .CompTIA 220-701: Practice Exam A. WPA B. Any Time. Converts AC power to DC power that a computer can use to operate and charge its battery. Answer: D "Pass Any Exam.actualtests. Allows for a portable computer to be easily moved without being plugged into an outlet. Filters incoming voltage spikes and surges.

SDRAM C. SODIMM B. Any Time. Impact B. Laser "Pass Any Exam. DDR2 .com 58 Ac tua lTe sts A. Dot Matrix C." .CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. Thermal B. Laser D. SIMM D.actualtests. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. DDR3 D.www. DDR B.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . DIMM C. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A.

Inkjet C. Any Time. PCMCIA D.actualtests. Thermal B.CompTIA 220-701: Practice Exam C. AGP 4X C. PCIe X16 Answer: C "Pass Any Exam. HTTP B. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. WAN sts Which of the following allows a secure connection between two points? . VPN C. Color Laser D.www. ISA B.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location.co m Answer: A ." . Inkjet D. FTP D. tua lTe A. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.

ct23&P#h~ Answer: D A. Any Time. Remove the memory and destroy it. B." . D. Run a large magnet over the top of the hard drive several times. B. D. Replace the LCD inverter. Replace the video card inside the laptop. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Reformat the hard drive to a clean state using the format command. Make sure the OS has the latest video drivers installed.actualtests. C.co m 60 . Make sure the laptop display is enabled. C. SR1234ct B.www. rw2%HN D. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Remove the hard drive and destroy it. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. CompTIA558475 C. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A.

0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A.CompTIA 220-701: Practice Exam A. 10000Mb/s D. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. USB 1. USB 2.1 C. Any Time.com Ac tua lTe sts QUESTION NO: 188 . 1000Mb/s C. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. 1Gb/s Answer: A "Pass Any Exam. DDR400 D. DDR333 C. S/PDIF B.1/2.0 C." . IEEE 1394 D. PC2100 B. IEEE 1394 B. 100Mb/s B. SATA D.co m 61 .www. USB 1.actualtests.

B.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . B. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Set the refresh rate to the lowest the monitor can display. The maximum amount of memory a given system can potentially have. Degauss the monitor. . Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. Any Time.actualtests. Set the resolution to the highest the monitor can display." . C. C.com 62 Ac tua lTe sts A. Flash memory used to hold temporary files before deletion. C. "Pass Any Exam. D. D. Provides use ofPCIe X16 expansion slots.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Program Files B. Control Panel C. Data written to a disk located in a paging file that would not fit into the systems RAM. Provides addressing of memory beyond 4GB. Start Menu D. Provides use of more powerful video graphics accelerators.www. Calibrate the monitor. B. Provides access to larger hard drive partitions.

Built-in encryption standards B. resume from a low power state when it receives a network packet telling it to do so. Lack of drive heads and platters D. collect all packets that are sent to any device on the LAN. actions.g. D.CompTIA 220-701: Practice Exam D. C.actualtests. B. Establish a theory of probable cause.com Ac tua lTe A. B. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. send packets to other network devices on the LAN instructing then to enter a low power state (e. A portion of physical RAM that is mirrored to the hard drive for redundancy. C. D. Off). Larger capacity than traditional magnetic drives C. Higher data integrity sts Which of the following is a characteristic of solid state drives? .www. Any Time. and outcomes. Document findings. Answer: D QUESTION NO: 197 "Pass Any Exam." . Hibernate. Identify the problem. send broadcast packets over the LAN to all computers simultaneously. Verify full system functionality.co m Answer: D 63 . Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A.

Are you sure you ran a find on the system and the program is just not misfiled? D.actualtests. Are you sure the power button is not stuck? B. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Which of the following questions might a technician ask to try and determine the cause? (Select TWO).E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Were there any new software updates done? Answer: B.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. B. Was any hardware installed since it last worked? C. Was there a power outage since yesterday? B. Which of the following questions should a technician ask to help determine what occurred? A." . Set up a local print queue. A. Any Time. Which of the following is the quickest way to accomplish this? A. Share out the printer from the attached computer. D. Is the power cable on the monitor loose? D. RAID 0 "Pass Any Exam.www. C. Purchase an external Ethernet print card. it just keeps rebooting. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Move the computer and attach to the printer.co m 64 . Which of the following RAID levels should be implemented? A.com Ac tua lTe sts . Has the monitor been replaced recently? E.

compose a record which allows user authentication. D. track the process of the incident. RAID 4 D. select the appropriate priority level for the issue.com Ac tua lTe sts QUESTION NO: 202 . C. Allows the operating system to be backed up with immunity to virus activity B. Answer: D A technician uses a call logging process in order to: (Select TWO). which of the following should the technician do FIRST? A. Elevate the call to a higher level of support.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A.CompTIA 220-701: Practice Exam B. RAID 1 C. B.co m 65 . D. model. E.www. A.actualtests. and serial number. Any Time. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam." . Allows the operating system to be rolled back to a previous point in time D. C. Identify the hardware make. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. help maintain a balanced workload for the help desk technicians. identify common issues among multiple users. Answer: B. B. Allows the operating system to assigns dates so that user data files are backed up C. Identify the user and associated problem. Assign an appropriate priority for the issue.

Increase system security B. Increased performance D. Blu-Ray D. Use the defragment utility. C. A. Userestore point to roll back the computer to a previous date. A.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. DVD. B. E. "Pass Any Exam. Use the drive compression utility. Answer: A.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Empty the recycle bin and deleted email items. Which of the following can be performed on the hard drive to improve performance? (Select TWO).actualtests. Dual-sided DVD . Longer chip life Answer: C.RW+ B.RW C.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO).www. Increased network speed E. The hard drive light is constantly on.com Ac tua lTe sts A." . D. Use thecheckdisk utility. Any Time. Utilize less memory C.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). DVD.

Run the program as a local administrator. D. Check for any updates to the program. C. QUESTION NO: 209 A. Inform the customer that others are waiting. B. Any Time. VGA E." . and asks when it will be done. C. USB B. S-Video Answer: B. Give the customer an estimated time for repair based on the technicians assessment.co m .com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. Add an exception to the firewall for the program. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A .D QUESTION NO: 208 A customer brings a PC in for repair. Check the Hardware Compatibility List to see if the program is not compatible with the OS. D. A. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO).CompTIA 220-701: Practice Exam A. Logical token B. DVI C. The technician will get back to them as soon as possible. The user states that they do have Internet connectivity. Ask the customer when they would like to have the work completed.actualtests.www. Ask the customer to check daily to see when it is completed. RFID smartcards "Pass Any Exam. Which of the following is the BEST response for the technician to give? A. Encrypted passwords C. CGA D. B.

" . Ensures that only certain devices can access the network C. Answer: C "Pass Any Exam. Ensures all users physically login to the wired network B. Any Time.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Encrypts data traveling across the wireless network D. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Download and install updated drivers for the device.com Ac tua lTe sts .actualtests. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Fingerprint reader E. C. Plenum D.www. Retinal scan Answer: D. Disable the device in Device Manager.CompTIA 220-701: Practice Exam D. Try installing the device to a different port or slot. Coaxial B. D. Contact the vendor for an RMA. a user is reporting system crashes and performance loss.co m 68 . UTP C. B. Which of the following would be the FIRST step in resolving this issue? A.

Wireless Zero Configuration D. Hardware profile C. the user would like the laptop to automatically switch to the wireless connection.com Ac tua lTe sts . Which of the following Windows features BEST accomplishes this? A. Boot to the recovery console C.actualtests.ROM C. CD. Floppy drive E.co m 69 . Any Time. A. Which of the following boot options would be MOST effective in troubleshooting this issue? A.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). Safe mode with command prompt D.ROM Answer: C. Driver signing B.www. DVD. When the laptop is removed from the docking station. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. Safe mode B. when locally connected. Serial Cable B. and after restarting their PC the display is no longer appearing." . USB drive D. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following.

sysprep "Pass Any Exam. Obscure word in a dictionary B. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Security Center B. fdisk B. Which of the following solutions would resolve this issue? lTe sts .www.co m 70 .E QUESTION NO: 219 A. A. System Restore C.actualtests. Contains special characters Answer: D. D. Contains numbers and letters E." . Any Time. Contained in a text file C.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Install the Microsoft Malicious Software removal tool. Machine Debug Manager D. Contains AES encryption D. C. Windows reports that no antivirus software is currently protecting the system. Disable the antivirus logging in the Event Viewer. Disable antivirus protection withinSecurity Center notification. Update the Antivirus definitions. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO).com Ac tua After successfully installing a free antivirus solution. B.

Ghost is a third-party utility. regedit D. RIS only comes with Windows Server operating systems. which comes with Windows 2000 Professional.0.0. you need to use the Sysprep utility.16. 192." . Windows XPMedia Center D. 224.CompTIA 220-701: Practice Exam C. QUESTION NO: 221 Which of the following is a class A IP address? A.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. and WDS is available in Windows Server 2003.actualtests.www. 10. Windows XP Home C.1 D. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . WindowsVista Ultimate "Pass Any Exam.0.com Ac A.1 B. WindowsVista Basic B.1. Any Time. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. 172.168. 80 C.1.1 C.0. 53 B.co m 71 . 110 D.

25GB.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. D. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam.actualtests.co m 72 . remaining hard disk storage space. a technician has determined what has caused the problem. the reliability and speed of search indexing. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A.www. B. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. B. the speed and available bandwidth of Internet connections. a performance value of system components. C.com Ac tua lTe sts . Any Time." . opens a text based word processor. Answer: C QUESTION NO: 226 The edit command line tool: A. 4. D. 9GB. can be used to modify desktop preferences. D.7GB. B. C. 650MB. changes the boot sequence order. makes changes to the registry. C.

Ask the user opened ended questions to see if they agree with the cause. REGEDIT C. Establish a plan of action and implement the solution. B. Verify full system functionality.www. Any Time.actualtests. C. Event Viewer Answer: C QUESTION NO: 229 As a best practice. before performing hardware upgrades a technician should: A. D. Voice recognition D. perform a disk defrag. archive old drivers. A. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. clean each component with an approved cleaning solution. D. Fingerprint reader E.com 73 Ac tua lTe sts . Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Document findings. Task Manager D. check the HCL." . Smart card B. Optical recognition F.CompTIA 220-701: Practice Exam A.co m . Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). actions and outcomes. Barcode scanner C. B. C. Computer Management B. Secure ID Token "Pass Any Exam.

Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time.actualtests. FAT D. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. ToggleKeys C. Right-click My Computer thenselect Manage C. Encryption Keys D.D." . UFS C. NTFS B. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A.www.co m 74 . which of the following file system should be used in formatting the drive? A. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. Start > Control Panel > System B.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. Right-click on theprinters icon and select Properties D. FilterKeys B. Any Time.CompTIA 220-701: Practice Exam Answer: C.com Ac tua lTe sts .

Any Time.com 75 Ac A.actualtests. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. Hard disk failure or operating system needs to be reloaded. Bluetooth headset "Pass Any Exam. B. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Mouse and keyboard need to be cleaned. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. Nothing else should be plugged into the UPS under a user's desk. Laptop computer C. LCD monitor D.www." . C. convert B. The hard drive is in standby mode. the AC adapter of the laptop and the computer. Power cord is loose. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. format C. Which of the following is MOST likely the problem? A.co m . Laser printer B. D. diskpart D.

Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO).CompTIA 220-701: Practice Exam B. The PC is currently holding two sticks of 512MB PC2700. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . AM/FM radio D. Which of the following actions BEST resolves this issue? A. B. C.co m ." . 2100 B. D. 5300 tua lTe A technician is installing a RAM upgrade into a PC. 2700 C. Data Execution Prevention Answer: B. Any Time. "Pass Any Exam.actualtests. FilterKeys E. A. Replace the display adaptor. and the technician would like to install an additional two sticks of 512MB PC3200. CHKDSK D. Assuming the necessary slots are available. Degauss the monitor. Windows Event Viewer B.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use.com 76 Ac A. Windows Defender C. 3200 D. Reload the driver for the monitor. Power cycle the computer.www. Large screen television C.

D. WEP encryption C. Any Time. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. WPA encryption D. Erase the hard drive using a disk wiping program. B. C." . Pass all computer components near a large magnet.com 77 Ac tua lTe A.actualtests. An alert at logon when an unknown user has tried to logon B. An alert when the computer case has been opened C. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m .co A computer is being sold over the Internet. Run FDISK on the hard drive.www. Reformat the hard drive to a clean state using the format command. sts . A set of firewalls and anti-virus programs protecting the computer D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. MAC filtering B.

Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN.actualtests.CompTIA 220-701: Practice Exam A.com 78 Ac tua lTe The file server had an expected outage this morning. There is no way to tell how long this will take.www. We have identified the problem and we will have it back up as soon as possible.co m .hoc wireless connection D. TV tuner card B. Video capture card D. D. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. the server will be back up. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Is your work solely depending on the server? Try to not be upset because before you know it. Hardware and software are not exact sciences. C." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. I am not the server technician so please do not take a bad tone with me. a notice appears on the screen which says the site is being blocked by a filter. We will have it back up within the hour. Connect to it via an aD. Which of the following would be the appropriate response? sts . Graphics card C. Connect to it through a TCP/IP port C. Connect to it through a computer share B." . One particular caller demands to know exactly how long the system will be down. B. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. Any Time. We believe the problem is the network interface card. A technician believes the on-board NIC is bad.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

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RAID 1 C. Inform the user that the computer may not function as it did before the problem occurred. Document the system findings. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. Inform the user every step that was performed throughout the entire troubleshooting process.www. USB 1.1 "Pass Any Exam. Any Time. RS-232 B.actualtests. A. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 1 C.co m 85 . B. RAID 0 B. Verify full system functionality and implement preventative measures. RAID 0 B.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. D." . and outcomes. Answer: A. actions. E. which of the following should be done? (Select TWO).com Ac tua lTe sts . RAID 5 D. C. RAID 5 D.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. Change theusers permissions so that they cannot create any potential problems in the future.

www.co m 86 . MAC filtering C. NAT B. Any Time. Serial Answer: D.CompTIA 220-701: Practice Exam C.11n B. MAC "Pass Any Exam. WEP C. Parallel D. SCSI D. Channel 11 D.actualtests.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A." . NIC E. 802. IEEE 1394 B.com Ac A. Modem F. SSID D. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . A. PS/2 C. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).

Accessibility Options sts . MAC filtering D. The projector is turned on. User Accounts C.com Ac QUESTION NO: 276 tua Answer: B. Reboot the computer.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. but no display shows on the screen.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO).www. m 87 . C. D. Press F1 to shift display to the projector. Use appropriate function toggle key to switch display mode. the system will auto-select the projector on restart.actualtests. Any Time. Administrative Tools D. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. B. Answer: A QUESTION NO: 277 "Pass Any Exam. Which of the following could the technician do to send the display to the projector? A. System B. SSID C." .C lTe A. Go into Device Manager and enable the projector. WPA key B. Security Center E.

1. Any Time. Recreate the problem and reapply the solution to ensure it worked properly. Solid State Drive F. C.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). lTe sts .actualtests.www. D. Secures network Internet traffic through shared key encryption. D. Compact Disc D. Return the system to the user.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Backup Tape C. Verify that all other parts of the system are working properly. IDE Hard Drive E. Resolves queries for resolution of host names to IP addresses. Inform the user of every step that was taken so the user can self-repair if the problem occurs again.co m 88 . Answer: C QUESTION NO: 279 A. Answer: C QUESTION NO: 278 After the problem is resolved. "Pass Any Exam. Provides security for a network through the use of ACLs. Dynamically assigns IP addresses for easy client configuration. which of the following should be the NEXT action according to the troubleshooting theory? A. B.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO)." . B. Digital Video Disc B.44MB Floppy Disk Answer: B.D. C.

C. Open a command window and runipconfig from the command line. select Status. The user selected an alternate hardware profile. Answer: D. user to move so the technician can check the computer for problems. Factory recovery partition B. users coworker to confirm what the user said and verify there is a problem.actualtests.co m . select Properties. "Pass Any Exam.www." . The user saved the files to a different location. select the Hardware tab. Open Network Connections from the control panel.CompTIA 220-701: Practice Exam A. and then click on Device Manager.D.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. Purchase a fully configured hard drive Answer: A. Any Time. C. The user accidentally deleted the files. Right click on My Computer. The local user profile is corrupt. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. D. XCOPY all files from another computer C. Open a command window and run net /?from the command line. E. B. and then select the Support tab. D. right click the Local Area Connection. B. Windows CD installation E. Run the System Configuration Utility from the run line and click on the Services tab. Network installation F.com 89 Ac tua lTe sts .E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). A. B.com D. Installation from Microsoft. Which of the following is the MOST likely cause of the problem? A.

Decreased EMI D. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. user to state the issue and stop the user when the technician has an idea of how to fix the problem. 492 feet (150 meters) D.actualtests.CompTIA 220-701: Practice Exam C.com Ac tua lTe sts ." . Decreased ESD C. 328 feet (100 meters) C. ThinNet C.www. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. UTP B. user to explain the problem and listen without interrupting the user. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. D. Any Time. Increased RFI B.co m 90 . 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. 100 feet (30 meters) B. Fiber D.

USB port C. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. Serial C. net use F: \\ComputerName\ShareName /persistent:NO C.com Ac A.www. Any Time. Serial port D. IDE D." . SCSI B.actualtests.co m 91 . Parallel port "Pass Any Exam. MSCONFIG B.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. Standard TCP/IP port B. net use \\ComputerName\ShareName /persistent:YES :F D. net use \\ComputerName\ShareName /persistent:NO :F B. ASR C. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . Task Manager D. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A.

System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.actualtests.ini file is an editable text file with one or more lines that reference partitions to boot to.ini that is loaded by the ntldr file that loads the bootstrap process in a system. you need to edit the boot.txt B. Boot.inf C. Sysprep. Any Time. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. System Properties>Advanced>Environment Variables D.co m 92 . Ntbtlog. ISA B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. System Properties>Advanced>Performance Settings>Advanced B.com Ac A. Bootsect. AGP Answer: B "Pass Any Exam.ini Answer: D Explanation: To configure dual-boot computers.dos D.www. PCMCIA D." . PCIe C. System Properties>General C. Where would they find this setting? sts . The boot.

B. ISP D. Hostname B. The UPS is disconnected from the wall. Storing passwords B." . The speaker wires were disconnected while cleaning. The default printer is out of paper or offline. C.actualtests.www. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. D. Any Time. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A.co m 93 . Default gateway C. Securing wireless access points D. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. A new security update is available for download. Which of the following is MOST likely the cause? A.com Ac tua lTe sts . Blocking harmful network traffic C.

actualtests. C. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Start > Help and Support C. Right-click My Computer > Help and Support B. Cryptographic mechanism that identifies the sender as well as the message integrity B. Start > Programs > Accessories > System Tools > Help and Support D. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. D. the functionality of the rollers was impaired and therefore ceased to transfer properly.com 94 Ac A. The paper jam was caused by moisture in the paper tray. CAT5e C." . The process of removal is so complex that only those certified for repair should attempt to resolve. the customer asks for an explanation the cause of the problem.co m . An infallible method which binds a signature to a message D. CAT6 B. Which of the following is MOST appropriate? A. B. Email applicationadD.CompTIA 220-701: Practice Exam A. The situation was caused by irresponsible users that spilled coffee in the bottom tray. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam.in which adds the signature block to all email messages C. RG-58ThinNet D. Due to condensation within the lower tray assembly. Any Time.www.

Any Time. D. 4GB C. Generators eliminate ausers tendency to create passwords that can be a security liability. Allows analog video output to a variety of devices C. Generators extend the requirement to periodically change passwords. Generators create new passwords every time a user signs in to prevent social engineering. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A." . Allows a LCD projectors output to display on a laptops screen B. Generators eliminate the requirement to establish log-in attempt limitations.www. C. 2GB B. Allows digital video to a variety of devices D. "Pass Any Exam. 128GB sts . 8GB D. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).actualtests. B.com Ac tua lTe A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 .

DSL D.CompTIA 220-701: Practice Exam A. Standoffs C. Dial-up B. Screws D.co m . Cable C.www. sts .com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. CPU E. Any Time. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. Heatsink D.actualtests. Riser cards B.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. You should install only the standoffs that align with the holes in the motherboard. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Motherboard B. Fan C. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Capacitors Answer: C." .

0. 169. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.www.1. Malicious software that changes theusers home page C.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. Malicious software that monitors Internet surfing habits B.254.actualtests. Downloaded Program Files D. 10. Temporary Internet Files B. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.0.com Ac tua A. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 .CompTIA 220-701: Practice Exam A.0.0.168.15 B. Malicious software that is self-replicating and self-propagating C. Any Time. Browser Plug-Ins C.16. 192.15 D. Malicious software attached to another piece of software D.co m 97 . 172. Malicious software attached to another piece of software D." . Malicious software that is self-replicating and self-propagating B.25 C.

www. Any Time. Debugging Mode B. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Which of the following would be the BEST startup selection? A. Graphics adaptor D. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation.co m 98 . Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Safe Mode with Command Prompt C. KVM B. USB hub C. you would choose the Last Known Good Configuration advanced startup option.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. "Pass Any Exam. Last Known Good Configuration D.com Ac tua lTe sts . Ability to detect hardware incompatibilities and resolve them C. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Ability to bypass the IRQ channels to work directly with the CPU B. Ability to detect and correct single bit errors in memory D." .

802. What is a bluescreen message? How should the technician respond? "Pass Any Exam. Any Time. Run a power supply test. Apply the latest service pack. Which of the following standards should the technician upgrade to? A.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting.co m 99 ." . C. B. 802. Create a checklist of the most likely issues.11a wireless card D.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection.actualtests. The customer asks the technician. Update all software to determine if this corrects the problem. 802. Run a backup routine.11g wireless card B.11n wireless card C. Check the security log for error codes. B. 802. Answer: B QUESTION NO: 316 A. D. Which of the following should the technician do NEXT? tua lTe sts . D. Before the technician performs any diagnostics which of the following actions should the technician take? A.www. Boot into Safe Mode. C. Restore the backup to a new hard drive.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Answer: A QUESTION NO: 317 A customer receives a bluescreen message.

C." . Under powered fan B.com 100 Ac tua lTe sts . RSA keys D.CompTIA 220-701: Practice Exam A.actualtests. Docking station B. Logical Token B. Daisy chain C. Network Hub "Pass Any Exam. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Any Time. Tell the customer that abluescreen is another name for stop error.www.co m . Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. Explain that it is a message that assists in identifying problems based on the error code. Which of the following will allow this functionality? A. D. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. full size keyboard. In the office they want to use a 24 LCD monitor. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. System clock feature D. Failed fan C. and a regular mouse without having to connect all of the devices each time. B. Pad locks C. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Which of the following is MOST likely causing the sound? A.

Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. A private network between two computers using wireless cards without using a wireless access point between them.co m 101 . SATA hard drive with a rubber gasket C. Solid state hard drive D. lTe sts .com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). DHCP C. NetBEUI Answer: B.www. B. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Any Time. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. connectors for peripheral devices." .D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. DNS E. Which of the following can be installed to accommodate the customers request? A. PATA hard drive B. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. It provides slots for expansion cards.CompTIA 220-701: Practice Exam D. IPX/SPX D. and bays for storage devices. "Pass Any Exam. AppleTalk B.actualtests.

Vacuum Cleaner F. A.actualtests. B." . Any Time. Nothing else should be plugged into the UPS under a user's desk. D. C. ISA B. PCIe C.C. Create a utilities partition on the hard disk prior to OS install. the AC adapter of the laptop and the computer. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. which of the following must be performed for the installation to be successful? A. AGP "Pass Any Exam. A secured line of communication between two points through a public network.F Explanation: He should plug in the monitor.co m 102 . Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE).com Ac tua lTe sts . Computer Answer: B. Portable Heater E. Press F6 when prompted to load the additional drivers.www. Use the Windows XP Professional for SATA card support feature when installing Windows. Laser Printer B. Laptop AC Adapter D. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Monitor C. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Disable the system BIOS so the SATA card can take boot precedence. D.CompTIA 220-701: Practice Exam C.

11b B.sys file that is located on the root directory.0 C.actualtests. Spyware D. 802. Bluetooth 2.CompTIA 220-701: Practice Exam D.co m . B. D. C.com 103 Ac A. Trojan tua lTe A client receives an email stating that their online auction has been compromised. power cycle the system. It says that they need to login and change their old username. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Any Time. Phishing B. Which of the following is this an example of? sts . 802. password along with all of their account information. Midway through Windows loading. Press F8 after POST but before Windows begins to load. Edit the config. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process.11a Answer: B "Pass Any Exam. Botnet attack C. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A." .www. Enter System Configuration Utility and select Startup Menu. Infrared D.

CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together.actualtests. which of the following can the technician use to stop a program from loading at startup? (Select TWO).www. RJ-45 D. USB B. BNC C.co Which of the following connectors would plug into a 56K dial-up modem? m 104 ." . From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. From the start command window D. ST . SCSI C. but has to be terminated at the last device? A. From the system configuration utility B. Any Time.com Ac In a Windows machine. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. "Pass Any Exam. Serial D. From the MMC snap-in C. RJ-11 B.

D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. type CMD in the run line. B. Registry C. Inform the user that the problem will be escalated to a supervisor for resolution. Leave the unit powered up so that any issues with cleaning can be immediately realized. Which of the following is the BEST response? A. when the black window opens. Have you removed and replaced the printer drivers already? C. hold the can upright and spray.com 105 Ac tua lTe sts . remove all the components inside the case and spray each one separately. Inform the user that there is no record of the prior call. Net stop Answer: B. C. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. Which of the following is the BEST response from the technician? A. D. Inform the user that a technician will be out to resolve their problem shortly.co m . Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. D. "Pass Any Exam.CompTIA 220-701: Practice Exam A. Any Time. Close existing ticket and open a new trouble ticket for the user.actualtests. Unplug the power cable. Performance Monitor D.www. B. Event Viewer B. Unplug the power cable. remove the cover. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. Select Start." . C. MSCONFIG E. type print lpt1 in the box. Can I redirect your computer to a network printer until a technician can repair the problem? B.

D. Thermal transfer compound B.com 106 Ac A. E. Disconnect all external devices. B. Any Time. hold the can upside down and spray.fault isolation outlet C. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Which of the following are the MOST likely issues? (Select TWO). Anti-magnetic screwdrivers F. tua lTe Memory was added to a Windows laptop and upon booting up. Remove the internal main battery. Memory is defective. Memory size needs to be adjusted in Device Manager. Unplug the power cable.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. the BIOS only reports the original memory amount.CompTIA 220-701: Practice Exam D." . Wait until the main battery is exhausted and then remove. Memory mismatch. Operating system does not recognize the additional memory. Anti-static wrist strap D. Remove the CMOS battery. C. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO).actualtests.co m . Anti-static mat E. UPS Answer: C. remove the cover. B. Which of the following should the technician do NEXT? A. C. sts QUESTION NO: 338 . "Pass Any Exam. D. Memory brand is different than the computer. remove all components.D Answer: A. A.www. GrounD.

Replace then entire power supply. B." . Removable storage C.www. Verify the voltage powering the fan.com Ac tua lTe sts A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working.actualtests. When putting a PC into long-term storage B. Which of the following is the BEST course of action? A. When installing more powerful components . Front side bus B. Any Time. Cache D. When traveling to other countries C.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . USB "Pass Any Exam. Replace the fan. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. C. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Continue using the power supply until it fails. When troubleshooting power issues D. D. A.

Heat from theprinthead boils a water-based ink. IEEE 1394 Answer: B. Serial D. C. B. Answer: C Which of the following BEST describes how an impact printer works? A.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Toner sticks to photoconductive areas on a drum. Heat from theprinthead boils a water-based ink. SCSI E.com Ac tua lTe sts QUESTION NO: 345 . D.co m 108 . Lithium ion cell Answer: A "Pass Any Exam. B. Heat from theprinthead melts the ink onto the paper. Small wires impact and squeeze ink from a ribbon. Small wires strike and transfer ink from a ribbon.actualtests.www. C. Nickel cadmium cell D. SATA C. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Any Time. Toner sticks to photoconductive areas on a drum. D. Linear power supply C.CompTIA 220-701: Practice Exam B. Heat from theprinthead transfers an image onto the paper." . Switching-mode power supply B.

ODBC B. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. IRQ D. ACPI C.actualtests. 32x C.co m . 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. AGP C.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. 24x B.ROM can be read? A. Any Time. Although the technician has immediately responded to the dispatch.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. SATA B. It was introduced in 1996 and is an extension of the system BIOS. the technician finds the customer extremely angry that it has taken "Pass Any Exam. SODIMM D. 48x D. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. sts ." .www. you need to use ACPI standard.

B. The wireless network card has been disabled by the hardware switch. document the situation and inform management that thecustomers behavior was undesirable. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks.com Ac tua A. Document the issue including findings. Which of the following should be the technicians NEXT troubleshooting step? . Upon closure.CompTIA 220-701: Practice Exam over four hours for a response. document the situation and inform the manager that the customer was not happy with the response time. Upon closure. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Answer: B "Pass Any Exam. Empathize with the customer then focus on completing the task in an expedited manner. Any Time. C. MAC filtering is preventing the computer from connecting to the network. C. D. lTe sts A technician has replaced a failed keyboard that was full of debris." . Which of the following is the MOST likely cause for the problem? A. The wireless network is not properly configured. C. Report the incident to thecustomers manager.actualtests. D. B. actions taken and the outcome. to ensure that the keyboard is still functioning. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. The technician then explained to the customer the importance of keeping a clean area around their computer.www. B. Follow up with the customer at a later date. Make sure the customer is aware that the current service level agreement allows for an eight hour response.11a to 802.co m 110 . Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. but now they are unable to see the network at all. They were able to connect without a problem the day before. Recent provider upgrades have changed the wireless specification from 802. Focus on completing the task in an expedited manner.11n. Ask another technician to verify that the findings are correct. D.

Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. Which of the following is the MOST likely cause for the customers issue? A. C. It prevents voltage from shorting out the CPU. Any Time.actualtests. Since returning the customer is only able to print to the black and white printer. D. It prevents theft by covering the values written on the CPU.com Ac tua lTe A. Firewall B. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . B. D. Ethernet hub D. Everyone else is able to print to the color printer without a problem. The printer address has changed and the customer needs to remap their printer. The customer was able to print and then left on vacation. Thecustomers permissions have changed and needs to be an administrator to print color. It assists in keeping the CPU cool. It keeps the new CPU from falling out of the socket.www. B. sts ." . the customer asks what the tube of paste that came with the CPU is used for. The DHCP service needs to be restarted on the client computer. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. C.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer.co When installing a new CPU for a customer. Switch C. The print spooler service needs to be restarted on the client computer.

23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. Not enough free space on the hard drive C. Which of the following is the MOST likely cause of this? A.7 D." . 176. Full D.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. The backup should clear the archive bit for each file.1. Which of the following backup type should be selected? A. Any Time.www. Limited amount of memory for the display adapter B.1. 206.1. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam.actualtests.3 B. sts . 8.15. Copy C.9.1. A copy backup backs up the selected files and does not mark the files as archived. A full backup backs up all the files on the disk. 192. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.1.CompTIA 220-701: Practice Exam A. Graphics card jumpers need to be reconfigured D. Incremental B.168. these files are then marked as archived.16 C.co m 112 .

requires memory to be installed four units at a time. has twice the cache of a dual core processor. is clocked four times faster than a normal unit.actualtests.com Ac tua While a customer is describing a problem to a technician.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. the technician knows what the solution is. C. B. D.co m 113 . has four integrated processing units." . B. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. twice the amount of cache.www. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . Any Time. double the number of pins. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. D. two separate processing units. has two error correcting and checking units. B. C. D. C. the customer is not done describing all their symptoms. Answer: D QUESTION NO: 360 A dual core CPU has: A. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. However. Answer: C QUESTION NO: 361 A.

A UPS D. provide remote assistance to users. B. D.actualtests. Which of the following would BEST resolve this issue? A. C. prevent unauthorized login attempts. Calibrate the touch screen.com Ac tua lTe sts . "Pass Any Exam. Nonmetallic tools C.co m 114 . B. The print spooler can catch any loose clothing. Which of the following safety precautions must the technician be aware of before repairing the printer? A. The ink carriage might move. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. D. encrypt the contents of a hard disk. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. Reinstall the mouse drivers. A wrist strap B. Replace the touch screen. B.www.CompTIA 220-701: Practice Exam A." . Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. D. secure communications with websites. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. The print fuser will be hot. C. C. Any Time. The laser will be hot. Replace the mouse.

telnet D.actualtests.www. C. Stop the mandatory update. Which of the following is the BEST way to respond the customer? A.com Ac tua A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. ping C. B. D. State that the update has no relationship to the new issue and continue implementing a solution. Answer: C "Pass Any Exam. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . B. ipconfig B. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Which of the following would be the BEST way to communicate the mandatory update to the users? A. Wait until the customer completes their statement andexplain how to resolve the new issue." . Any Time. Email the users about the update. Ask the user about where information on that update was released. C. Post notices around the building. Install the update without notice. D.co m Answer: C 115 . Disregard the statement and continue to resolve the new issue.

Ignore the call and call back afterwards. Save registry file "Pass Any Exam. Control Panel>Services C.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. a PC displays MISSING NTLDR. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Any Time. B." . Disable plug and play in the BIOS.www.co m When attempting to boot-up. B. C. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Display Settings>Advanced Settings D. Install Windows Updates.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Backup registry file C. Answer the call and then resume work. Export registry file B. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Clear any removable disks from all drives and start-up PC. how can the registry backup before changes are made? A. D. Control Panel>Configuring Desktop B. Ask the customer for permission before answering the call. C. Which of the following is the BEST course of action? A. . Remove any incompatible hardware. D.actualtests. Step outside and answer the call.

Install a wireless PCMCIA card." . 15-pin D. RJ-45 C.www. shell E.com Ac tua A. 6-pin Mini-DIN Answer: A "Pass Any Exam. 9-pinD. Install a Bluetooth USB adapter. Any Time. Activate infrared ports in the BIOS. Which of the following would be the BEST method? A.shell B.11g network connectivity to a laptop. C. Start>Settings>Control Panel>System>Hardware C. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.co m Answer: B 117 . Start>Settings>Control Panel>Speech D. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A.CompTIA 220-701: Practice Exam D. which of the following locations would provide access to adjust the input levels? . Update the firmware in LAN adapter. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. B. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP.actualtests. D.

One of the memory modules has 168 pins. RIMM C.bat C. Network .co m An end user reports that anytime they try to print locally.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. Autoexec. Boot loader phase D. Any Time. nothing happens. "Pass Any Exam. Task Scheduler C. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. The user does not have the correct printer driver. Which of the following services is MOST likely causing the issue? . Which of the following is the memory type? A. Print Spooler B. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. Logon phase B. DDR RAM D. SODIMM B. Workstation D.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A.www.actualtests. Which of the following is the MOST likely cause of the problem? A." .

B. The CPU has dislodged from its socket. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Install the support tools from the Windows XP CD. Modify the path variable to include the location of winipcfg.com Ac A. Error correcting memory making data adjustments C. The monitor has failed." . D. Run theipconfig /all command. Which of the following is the MOST likely cause of the noise? A. The printers USB port is not compatible. The operating system is corrupt. D. Hard drive is failing D. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. The report is not formatted to use USB. Which of the following should the technician do? sts QUESTION NO: 381 . "Pass Any Exam.co m 119 . There is no display on the monitor and the PC shuts off following the beep.exe. B. C.www. Power supply warming or cooling B. D.CompTIA 220-701: Practice Exam B. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on.actualtests. Which of the following is the MOST likely problem? A. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. Run theipconfig /registerdns command. The hard disk drive has failed. C. The user does not have the correct network drivers. Any Time. C.

Create two hardware profiles.co m . enable one of the new devices in each profile. Which of the following is a BEST practice to ensure that the companys data is protected? A. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Install additional ribbon cables. ISDN B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. MAC filtering C. Upgrade the device drivers for both components. C. Upgrade the power supply. B. but either device will function if the other is disconnected.com 120 Ac tua lTe A. Use a low level format.www. D. Use the format command. B. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . Use thefdisk command. Any Time." . Repartition the hard drive. Which of the following should the technician do? A.ROM drive. Sometimes either or both devices fail to function. D. DNS D. C.actualtests. Answer: B QUESTION NO: 386 "Pass Any Exam.

co m 121 .actualtests. Any Time. The hard drive jumpers are configured incorrectly. Program Files B. Installing the newest memory available D. D. The user has placed a non-bootable floppy diskette into the diskette drive. The BIOS must be set to auto-detect the hard drive. C.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. The hard drive has failed. Installing the fastest memory available B. Installing same memory type but at a slower rate of speed A. B. Installing more memory of the same type and speed C. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Documents and Settings D." . While troubleshooting. Dual independent bus architecture B. DDR2 RAM "Pass Any Exam.www. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. the technician verifies that the hard drive is being correctly recognized by the BIOS. Windows C.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message.

Fiber optic C. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A.actualtests.CompTIA 220-701: Practice Exam C. Hyperthreading D. IEEE 1394 C. Coaxial D. Fiber optic B.co m Answer: C 122 .pair copper wire B. TwisteD. IEEE 1394 C.www." . IEEE 1394 D.com Ac tua lTe A. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . Fiber optic B.pair copper wire D. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. TwisteD. Any Time.

QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. SC D.co m ." . Non-ECC C. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.www. LC C. Dual channel B.com 123 Ac tua lTe sts . TCP/IP "Pass Any Exam. Docking station B.actualtests. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. RJ-45 B. Any Time.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. connectors for peripheral devices. ECC D. It provides slots for expansion cards. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Express bus C. and bays for storage devices. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. ISA slot D.

actualtests. Any Time. C. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. Data encryption would be less secure over wireless connections. Answer: A "Pass Any Exam. D.CompTIA 220-701: Practice Exam B. On the outside of a heat sink B. On top of a component D. Hyperthreading D. 802." . A user would need to manually type the SSID to connect. L2 cache C.com Ac tua lTe sts QUESTION NO: 398 .11n D.www.co m 124 . In the socket of a component C. B. Data encryption would be more secure over wireless connections. Dual Inline Package (DIP) B. 802. The access point would now transmit on only one channel.11a C. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.

255.255. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. Windows Language Wizard B.255. 255.0.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.1 C.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.actualtests.255.co m .0. Windows Multilingual Interface Pack D.com 125 Ac tua lTe sts . Any Time.0 D. 255. Applications need to be reinstalled with an upgrade D. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. Upgrade formats the drive B.www. 255. Upgrade retains user settings C. 255.255. Windows Multiple Language Keyboard Pack C.0. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.0." .0.0.0 B. QUESTION NO: 403 A user reports that their USB device has stopped working.

RAM C.com 126 Ac A.co m .mp3 at the end of mpeg layer 3 file names in Windows XP? A. Determine if any other users are affected by the problem. Determine if changes have been made that could have caused the problem. BIOS B. tua In Windows Vista Ultimate. a user has the ability to customize translucent windows called: lTe sts . aero glass. seeing windows. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. Any Time. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. C." . floating bars.actualtests. Determine how long the user has had the problem. CPU "Pass Any Exam. D. B. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . B.CompTIA 220-701: Practice Exam A. RAID D.www. C. Determine how long before the user is due for an upgraded system. three-dimensional viewer. D.

Higher response time B.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application." . Perform a backup before making any changes. B. A. The technician has validated the problem and suspects that the application needs to be reinstalled.co m 127 . The user has asked that a full backup be run every day. Limited bandwidth Answer: B. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. findings and solutions. Answer: C "Pass Any Exam. Daily C.www. C. Support different resolutions D. Establish a plan of action to resolve the problem.actualtests. Which of the following types of backup should the technician select? . D.com Ac tua A. Establish a theory of probable cause. To support active desktop E. Differential D. Limited display size C. Incremental B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Document all issues. Which of the following is the NEXT step that the technician should take? A. Any Time.

Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Document their findings and the actions taken. D. Which of the following should the technician do NEXT? A. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game." .com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD.www. B. msconfig D. B. "Pass Any Exam. C.ROM drive and has tested and found that the drive is defective. Which of the following should the technician do NEXT? A.actualtests. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. C. you need to use the DxDiag utility (DirectX Diagnostics). Question the user and make sure that they have not made any changes to their system recently. ipconfig C.ROM drive and tested that everything is working properly. Call their manager and report the status of the issue. Which of the following utilities should the technician run? A. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. Develop a plan to get the drive replaced. Run a full system backup. regedit B. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. D.co m 128 . Run a backup of the system. dxdiag Answer: D Explanation: To test the DirectX functionality. Any Time. Call their manager and report the status of the issue.

Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. Use the proper acronyms.exe B.dll Answer: D Explanation: The HAL.com 129 Ac tua lTe sts . Any Time. B.sys D. Ntldr C. The size equal to the physical memory B. Smss.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. Ntbootdd.co m . Use technical jargon. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. 1." . Use non-technical terms. Hal. 4095MB C. D. C.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. Which of the following is the BEST approach to tell the customer what is going on? A. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem.5 times the physical memory D.actualtests. Use email so that everything is in writing.www.

www. Inform the client the service must be rescheduled with a different technician. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Ask to get an interpreter to assist in the language barrier. Get a language to language conversion dictionary to help understand what is being said. and make the repairs as quick as possible to try to catch up on the schedule. Skip the first appointment. C. Any Time. Power supply on the computer is going bad. D. RS-232 "Pass Any Exam.CompTIA 220-701: Practice Exam A. D. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day.co m . Improper ventilation from dust buildup inside the computer." . Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. B. Restate the issues to the customer for validation. Which of the following is MOST likely causing the shutdown issues? lTe sts . B. Go to the first scheduled appointment late. Answer: C QUESTION NO: 418 A. D. Which of the following is the BEST course of action to take care of the appointments during that day? A. C.9 port? A. RS-422 B. Power supply to the room is not great enough for both the copy machine and the computer. It has been in service for four years and is located in a copier room. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. B. explain the reasoning to the client. C. Call the customers scheduled that day and reschedule all the appointments to different days.actualtests.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. Electromagnetic interference due to the copy machine in the room.

IEEE 1284 D. QUESTION NO: 421 How many pins does a VGA Connector have? A. More devices can be powered at one time." . Use a MAC filtering.G "Pass Any Exam. Enable DHCP. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE).CompTIA 220-701: Practice Exam C. Disable WEP.D. C. E.www. D. 25 D. C. G. Answer: A. F. 9 B. Use a TPM Chip. B. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A.co m Answer: B 131 . B. 15 C. Greater duration of power availability. Higher electricity measured in volts. Any Time. Use WPA encryption. Disable SSID broadcast. More horsepower will be provided. D.actualtests.com Ac tua lTe sts . A. Enable Volume Shadow Copy.

Add a KVM switch to thetechnicians computer.5Mbps. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 128-bit card D." . 450Mbps C. D. 1. 16-bit card B. 1. Which of the following is the BEST solution? A. 32-bit card C.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. B. 10Mbps. A worm self-replicates. A worm requires user interaction.5Mbps. 2.0Mbps. 12Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor.0Mbps. Which of the following provides the BEST solution? . 480Mbps B. 20Mbps. A virus does not require user interaction.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. C. "Pass Any Exam. 2. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. C. B.actualtests. Add an infrared connection to all computers. Add a Bluetooth connection to all computers. Any Time.www. 16Mbps. 256-bit card .0 data rates? A. Add a USB hub to each computer. 360Mbps D.

Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. D.co m .actualtests. apologize. Leave the current service call to make the next service call. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. after completion. B. lTe A service call is taking longer than expected for a technician. Which of the following is the BEST resolution for the issue? sts . Go to the second appointment because it is listed as priority and then reschedule the first. and reschedule. A virus self-replicates. Make the first appointment and then. Call the next service call. this is going to make the technician late for the next service call appointment. apologize. Any Time. C. B. Which of the following should the technician do FIRST upon arrival at the customer site? A." . Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. and reschedule. Which of the following would be the BEST way to handle the situation? A. and go to the next service call. "Pass Any Exam.www. call the second customer and explain you are running late. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. C. B. Try to hurry at the first appointment to make it to the second appointment in a timely manner.CompTIA 220-701: Practice Exam D. Call the second customer. Rush to finish the job. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. C.com 133 Ac tua A. D. Stay on the current service call and arrive late on the next service call.

Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language.www. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . RJ-11 B. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Which of the following applications can be used? A. D. Windows Defender B. Any Time. Change the language and complete the service call. Windows Media Center C." . RJ-45 C. B. Ask the customer if the technician can change the language.com Ac tua A. Call another technician who has worked with this customer in the past and inquire about any prior issues. Explain that the issue can not be resolved because the technician does not understand the language. Windows Sidebar D. Windows Narrator "Pass Any Exam. The current language on the workstation is the customers native language.co m 134 . BNC D.actualtests. C. Which of the following options should the technician do NEXT? A. Tell the customer that the operating system is corrupted and must be reinstalled.CompTIA 220-701: Practice Exam D.

Windows XPMedia Center D. Pointing stick failure B. Windows Vista Home Premium C.com Ac QUESTION NO: 435 tua lTe sts .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A.actualtests. Windows XP Professional B. Which of the following is the MOST likely cause? A.www. Hard drive failure C. WindowsVista Ultimate C. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop." . LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Windows Vista Home Basic B. Memory failure D. Any Time. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A.co m 135 . WindowsVista Business D.

Any Time. icons. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. applets. The printer was working fine Friday." . hives. Task Manager B.www. D. C. a worm that attacks multiple computers and memorizes each computers keystrokes.actualtests. Answer: C QUESTION NO: 438 A. a person who go through a corporations waste to see if they can use any of the information. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. B. targeted email that is directed at a group of users so that it appears to be from a legitimate source. User Account Control D.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. B. Sidebar Interface C.co m 136 . gadgets. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. D. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. C.

co m . Spooler service needs to be restarted. "Pass Any Exam. Key fob C.www. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Wrong type of paper is being used for this printer. Establish an alternative diagnosis. Any Time. C.actualtests. a computer must meet which of the following hardware requirements? sts . Username B. Too many pages are being sent to the printer at one time. The printer drivers need to be rolled back to a previous version. Smart cards D. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. Verify that all other computer components are operating normally. Replace the video card to confirm diagnosis." .CompTIA 220-701: Practice Exam A. the technician believes that the computers video card has failed. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Which of the following steps should the technician take NEXT? A. Question the user to determine what has caused the video card to fail. B. LCD monitor D. D.com 137 Ac A. 800MHz processor B. D. C. B. After speaking with the user and examining the symptoms. 128MB graphics card C.

The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Select Disable Visual Themes. Right-click the applications shortcut and choose Compatibility. RAM D." . Hard drive Answer: D "Pass Any Exam.www. Case fan B. Enter the Compatibility tab and select Disable Visual Themes. DOSKEY C.actualtests. which of the following will BEST fix this issue? . B.com Ac Answer: A tua A. CONVERT. Select Run in 256 colors. Right-click the applications shortcut and choose Properties. Right-click the applications shortcut and choose Explore. Without changing Windows Vistas system-wide color depth settings. D. Any Time. C. Right-click the applications shortcut and choose Properties. Enter the Compatibility tab and select Run in 256 colors.co m 138 . Which of the following is MOST likely the issue? A. Processor C. The Compatibility tab within an application shortcuts Properties B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A.EXE D. lTe sts A user owns older software that requires 8-bit color depth in order to run properly.

" . Event Viewer Answer: D QUESTION NO: 447 A. Dxdiag C.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Telnet D.www. Disable Automatic Restart . The technician has uninstalled the program. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Any Time. but the stop errors continue. Last Known Good Configuration C. Which of the following should be used to troubleshoot this error? A. Last Known Good Configuration D. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus.actualtests.com 139 Ac A technician is working on a computer that has a virus downloaded on it. a computer is getting stop errors. Safe Mode B. Which of the following Advanced Startup options would BEST resolve this issue? . Device Manager B.co m A technician is unable to log into a users computer after installing new hardware. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Debugging Mode D. Debugging Mode B. Active Directory Restore Mode C.

Emergency Repair Disk (ERD) D. Back up of the data C.4GHz wireless access point that drops connections. Resistance and size C." . Restore Point B. Which of the following would need to be created prior to the installs? A.www. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Cordless phones D. Wattage and size B. The access point is next to a speaker B.CompTIA 220-701: Practice Exam A. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer.co m 140 .com Ac tua lTe sts . Debugging Mode B. Electrostatic Discharge (ESD) C. Any Time.actualtests. Safe Mode D. Voltages and size D. Which of the following would MOST likely cause the connection drops? A. Incandescent lighting "Pass Any Exam. Last Known Good Configuration C. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A.

After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue." . 802. D.com 141 Ac tua lTe A. Which of the following would BEST assist their searches? m .11 standards operates at a maximum speed of 11Mbps? A. The fastest cache that resides outside the chip level. it will not delete. B.actualtests. C.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. The largest cache that resides outside the chip level.11n C.11g D. 802. Which of the following is the MOST likely reason? "Pass Any Exam. Chkdsk B. Defrag C. 802.11b B.co A technician notices that a group of users are continuously searching their computers for the same files. 802. Scandisk sts . The fastest cache that resides at the chip level. Indexing D. When the technician tries to delete the job. The largest cache that resides at the chip level. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. Any Time.www.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802.

Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. C. Once a job is submitted to the queue it cannot be removed. This printer is not capable of printing such fine details select another type of printer.CompTIA 220-701: Practice Exam A. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Bluetooth "Pass Any Exam. B. Power cycle the printer. Replace all of the print cartridges. D. The printer does not support the font on the document. Gigabit Ethernet B. Which of the following options would BEST help troubleshoot the problem? A. C. D. B. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. The user submitted the job as a priority. B.www.actualtests.com 142 Ac A. Which of the following is the MOST likely cause of the missing detail? lTe sts . Wi-Fi C. The job must be deleted using theprinters front panel. The printer is set in draft mode in the printer properties. The technician does not have the necessary permissions. Infrared D." . Any Time. C. Run an alignment page.co m . Some of the inkjets are clogged in the cartridge. D. Send a test page to the printer.

WEP withshareD.key authentication C. 802. Which of the following is the FIRST step the technician should take? tua lTe sts A.key authentication B. Any Time.11b C. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. replace the printer and then print everything that was saved. Save all print jobs. D.key authentication D.com Ac A technician must replace a network printer.key authentication .co Which of this following wireless security options is MOST secure? m 143 . 802. WEP2 withshareD.actualtests. 802. WPA withshareD.11n B.www. Delete all print jobs before replacing the printer. WPA2 withshareD. 802. C.11a D. B." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. Unplug the network printer and then replace with a new printer. Notify all users before unplugging the printer.

com Ac tua A. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. msconfig D. Any Time. fdisk C. Enter hard drive information manually into the Boot. D. Which of the following is MOST likely the cause of this problem? A.bat. D. convert B. C.actualtests. The hard drive is faulty and needs to be replaced.www. The system does not have enough free hard drive space. The system cannot connect to the network. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts .CompTIA 220-701: Practice Exam A. chkdsk D.ini C.ini file. C. Enter hard drive information manually into the BIOS. boot. sysedit B. Enter hard drive information manually into the Autoexec. B.co m 144 . After installing the hard drive which of the following must the technician do NEXT? A. B." . "Pass Any Exam. Enter hard drive information manually into theNtldr file. The automatically restart feature in System Failure option is on. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect.

Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem.actualtests. Any Time.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . Control Panel>Power Options>Hibernate tab B. Start>Run>Regedit B. Hard drive is faulty. Device Manager>Computer Properties C. Which of the following is the MOST likely problem? A. CMOS battery is dead. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. BIOS>Power Menu>S11>Hibernate D. In which of the following can the technician go to review the IRQ settings? A." .co m . APM is off. D. My Computer>Hardware>Settings D. The technician suspects an IRQ conflict.www. Device Manager>Power Options>Check-off the Hibernate box C. Answer: B QUESTION NO: 470 "Pass Any Exam. C. B. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. BIOSis reporting a memory error.

The fuser unit is defective. The workstation does not power up properly. Answer: A A. Power supply is the wrong voltage. Power supply wattage is too low. The feed roller is defective. Power supply is the wrong form factor. Which of the following is the solution? A. C. B. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation.www. B. The toner cartridge is defective. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Powersupplys fan is defective.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. C. Powersupplys fan is defective. B. D. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts ." . The workstation will power up if only a single drive is connected. Windows Vista Home Basic B. Power supply is the wrong form factor. Power supply wattage is too high. C. Window Vista Home Premium "Pass Any Exam. D. Which of the following is the MOST likely cause? A. Any Time. Power supply is the wrong wattage.actualtests. The pick-up roller is defective. D.co m 146 . Windows XP Professional C.

ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. SLI D. SLI B. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. Better cooling D.CompTIA 220-701: Practice Exam D. ECC C. UPS B.actualtests.co QUESTION NO: 475 m 147 . DDR C.com Ac tua lTe A." . DLT D. Lower cost B. Error detection C.www. Any Time. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A.

The use of an SSID cannot limit access even though it is used by all the routers.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. Any Time. This method allows access to only computers that have specific MAC addresses.www. WEP keys B. Parallel B.0 D.com 148 Ac A. VPN B. but requires the last device to use a terminator? A. There is no IP filtering or DNS filtering.co m . FTP D.actualtests. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . USB 2. MAC filtering D. SSID broadcasts C." . SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. SNMP C. IEEE 1394 C. QUESTION NO: 480 "Pass Any Exam.

EMI D. Network diagram to prevent damaging any cables "Pass Any Exam. CRT C. Worms D. SSID broadcast ID D. Any Time. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. WEP key B. Adware B. Hazardous chemicals or compounds C. Slipping hazards or dangerous footing concerns B. Channel number C.www.com Ac A. High temperature warnings and cautions D. RFI B.actualtests. which of the following settings should be changed to prevent interference between the two devices? A. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. AD.CompTIA 220-701: Practice Exam Two wireless access points are located near each other.co m 149 .hoc C. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts ." .

co m . Check to the correct type of paper is being used. Static or ESD damage D.www. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. RF or wireless interference B. D. Touch pad B.actualtests." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Any Time. Add additional memory to the printer. IEEE 1394 port D.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Replace communications cable. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Flash drive C. C. B. Which of the following is a primary safety factor when using a soldering iron? A. Which of the following is MOST likely having an issue? A. Change the toner cartridges. Voltage or shocks C.

and several other items on their display. Any Time. Scanner D.actualtests. which of the following features should they research? A. RJ-11 D. If they want to add more gadgets. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. NIC D. UTP C. BitLocker "Pass Any Exam. calendar. LCD monitor B." .www.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. Switch B. STP B. They can span distances of several kilometers. CRT monitor C. Fax machine C. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. because it has much lower crosstalk and interference in comparison to copper cables.co m 151 . Which of the following devices is MOST likely connected to the other end of the cable? A.CompTIA 220-701: Practice Exam A. .

Sidebar D. Power supply D.com Ac tua A. actions. and outcomes. Any Time. The drives device driver needs to be updated. Establish a theory of probable cause. C. C.co m 152 . D. Heat sink C. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive.www. Ask the customer what the issue is. Which of the following troubleshooting steps is NEXT? A. B. Answer: A "Pass Any Exam. Document findings. The system does not have enough RAM installed. The sound card is not connected properly. D. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts .actualtests. Which of the following is MOST likely the issue? A. Defender C. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. Establish a plan of action to resolve the problem. Decoder software needs to be loaded. B.CompTIA 220-701: Practice Exam B. Case fan B." .

actualtests. The keyboard is faulty.com Ac tua lTe A. D." . The BIOS need to be updated. C. Establish a theory of probable cause. D. and outcomes. Establish a plan of action to resolve the problem and implement a solution. B. D. actions. The system is in hibernation mode. Any Time. actions. B.www. C. Answer: D QUESTION NO: 497 "Pass Any Exam. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . Which of the following troubleshooting steps is NEXT? A. Document findings. Which of the following is causing this to happen? A. The power supply has a loose connection. Ask the customer questions to identify the problem. sts . and outcomes. Verify full system functionality.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Verify full functionality and implement preventative measures. C. Test the theory to determine cause.co A technician arrives at a customers location in response to a call. mouse movement and the power light is blinking. B. Document findings. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes.

C.co m 154 . Fans must be directly applied to the cooled component. D. B. C.heatsinks are not. which of the following shortcuts can lock the computer without logging off the user? (Select TWO).heatsinks provide passive cooling.heatsinks provide active cooling. Configure the IP settings.actualtests. Download the latest drivers from the manufacturer. Configure NetBEUI settings.heatsinks do not. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. A." . Windows key + L C. Answer: A Answer: D QUESTION NO: 500 On a Windows computer.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. The technician needs to map the drive. D. Which of the following is MOST likely the cause for this problem? A.www.com Ac A. Ctrl + alt + delete then lock computer B. Fans provide active cooling. The operating system is corrupt. Any Time. C. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . The technician needs local administrative rights. B. D. Fans are applied with thermal compound. B. Print out a test page. The technician needs domain administrator rights. Fans provide passive cooling. Ctrl + alt + L "Pass Any Exam. tua A user purchased a TCP/IP laser printer.

www. Windows key + Alt + M Answer: A. The function key was not pressed to toggle the video output. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. Which of the following is the MOST likely cause? A. The video cable connecting the monitor is loose. the AC adapter for their older laptop quit working. The laptop BIOS was not updated to support external video. Any Time.com Ac tua lTe sts . "Pass Any Exam. which of the following must be available in the computer? A. C.co m 155 . A hard drive with more than 4MB of free space B. B.ROM drive C. Answer: C Explanation: If the display of the laptop is not working.CompTIA 220-701: Practice Exam D. A CD." . The monitor and laptop video cards are incompatible. then you can try to toggle the video output function key and plug in an external monitor to the laptop. QUESTION NO: 503 A user reports that during a business trip to Europe. D. The AC adapter was inserted in the incorrect port.actualtests. A video card with at least 16MB of VRAM D. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. Which of the following is the MOST likely explanation? A. Windows key + alt + delete E.

B. C. IPSec B. The adapter was rated for 110-120 Volts. Which of the following will correct this problem? A. A Remote Desktop session has been established on laptop. The laptop is near a source of EMF interference. their pointer will randomly move about the screen or highlight words. The sensitivity of the touch pad is too high. C. D. Any Time. D. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . The mouse pointer software is corrupt. lTe A user reports that when they are typing.www.actualtests. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop." . C. instead of seeing their desktop they only see their background graphic.CompTIA 220-701: Practice Exam B. Adjust the refresh rate of the display to 72 Hertz. Toggle the function key for the video display. Change the display resolution to a lower setting. D. EFS C.com Ac tua A. The adapter was rated at 50-60 Hertz. The adapter was rated for 220-240 Volts. Uncheck Extend my Windows Desktop in the Display Properties. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A.co Answer: C m 156 . CHAP II Answer: B "Pass Any Exam. PGP D. B.

Run a full anti-virus scan. Setup user profiles. C.actualtests. B. After completing the initial configuration. C. B. Perform a disk defragmentation. D. Remove the control circuit board from the drive.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. . "Pass Any Exam. B." . Which of the following steps would shorten the startup time? A. Run the defrag command on the system. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. D. Install system patches. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A.co m Which of the following will improve the functionality of the OS immediately following a new installation? . C. Install network monitoring software and perform a trace. Configure biometric authentication.www. Physically destroy the disk platters. Encrypt all local data files. they notice the system takes a long time to display the desktop. Install anti-virus software. D. Any Time. Format the drive.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Store the drive next to a magnet for one hour. which of the following MOST reliably prevents all data from being stolen? A.

Remove unneeded startup applications. Run thechkdsk /f command on the system.actualtests. "Pass Any Exam." .B QUESTION NO: 513 A technician is troubleshooting a computer error. lTe sts . Boot the computer in Safe Mode. C. Answer: C QUESTION NO: 512 A. Launch the File and Transfer Wizard. C. Decrease the size of the paging file. Create a restore point. Defragment the hard drive. B. Which of the following steps should the technician take prior to installing the application? (Select TWO). Read the application release notes. they called the OEM and identify the problem. D. The laptop battery is defective and needs to be replaced. After initial troubleshooting. The customer is using the laptop power button instead of the docking station power button. Any Time. Answer: A. Call the department management to document the issue.co m . Which of the following should the technician do FIRST after the problem is resolved? A. D.CompTIA 220-701: Practice Exam B. E. B. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. The customer can power up the laptop when using the power cord without the docking station. C. D. They have had problems installing this application in the past. The laptop power cord is being used instead of the docking station power cord. Which of the following is MOST likely causing this? A.www. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. The laptop has an electrical short in the power supply.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application.

It runs at half the processor speed. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. B. Class B C. C. D." . Any Time.168. Describe the issue at the next staff meeting. Provides a logical connection between a workstation and the network infrastructure D.actualtests. Class A B. Assigns IP address to the workstation B. D.CompTIA 220-701: Practice Exam B.com Ac tua lTe sts . It runs at processor speed. C. It runs faster than the processor speed. Document the issue and the applied solution.co m 159 .10 is an example of which of the following address classes? A.www. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A.0. Class C D. Answer: B QUESTION NO: 514 The IP address: 192. Post the solution on an online tech forum. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. It runs slower than the processor speed. Monitors sessions between two hosts C.

" . Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. Use the USMT to export the data from the old system. Useregedit to export the user data to the new system. SPX B. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . cached website credentials and desktop preferences. IP Answer: C. Which of the following should they do NEXT? "Pass Any Exam. TCP D.www. copy the users profile from the old system to the new system. B. A. A.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. From Windows Explorer. and import it to the new system.actualtests. Any Time. B. NetBIOS C. DLC E.co m 160 .CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). Hubs only support TCP/IP protocols. D. A hub directs traffic between locally attached computers.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. C. A hub broadcasts all traffic to all ports. C. D. Hubs are limited to a bandwidth of 4Mbps. The customer has required all personal information be migrated to the new computer including favorites.

The power management settings on their laptop are set to disable the internal NIC. Update the drivers for the video card. Answer: A QUESTION NO: 522 A. Disassemble the monitor to prepare disposal of parts independently. Any Time. Format the hard drive and reinstall the OS. If they connect the AC adapter. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad.co m . C. C. While preparing the files for the disc burning. the technician notices files that pertain to other employees. The laptop is not receiving enough power from the battery so a second battery should be installed. B. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner.CompTIA 220-701: Practice Exam A. Discharge the CRT prior to disposal. Lower the pointer speed in the Mouse Control Panel applet. Dispose of the monitor in the trash. The laptop is not receiving enough power from the battery so the battery should be replaced. they can connect to the network. Dispose of the monitor according to applicable environmental regulations. D. Which of the following is the MOST likely cause? lTe sts . Update the drivers for the touchpad." . D. Which of the following should the technician do? "Pass Any Exam. D. B. The laptops NIC needs updated drivers.actualtests. B. C.www. Which of the following is the BEST option to solve this issue? A.

Schedule a later time to call them back once they remember their username. C.com Ac tua lTe sts . Provide copies of the files to the people named on them. Reset the password for them and inform them of their username. Carry it by using both the power and video cords for stability. D." . C. D.actualtests. C. Any Time. B. Organize theusers papers into file folders. they cannot identify their username. Which of the following should the technician do? A. B. Keep the files on the portable drive and then look at them later for confidential material. Carry it with the screen closest to your body. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Report the issue to theusers manager and return the next day to work on the issue. The user is quite messy and has a lot of paper strewn about. providing standard permissions. D. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. D. B. Carry it by holding it upside down by the base. The technician needs to work on the issue but is distracted by the users mess. Create a new account for the user. Which of the following actions should be taken? A. B.co m 162 . Carry it with the protrusion on the back facing your body. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. "Pass Any Exam. Follow thecompanys established guidelines to reset passwords. Delete the files off the portable drive once they are finished burning the disc. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. Tell the user that they will return later in the day once they have cleaned their desk. C. however. Call the person that wants the disc burned andask them if they can look at the files.CompTIA 220-701: Practice Exam A.www.

put on hold. interpret. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Which of the following should be the FIRST course of action? A. Ask the caller to call back when they are in a better mood. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Receive.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Listen to callers concern without interrupting and being judgmental. D. Respond by asking the caller to slow down and repeat the concern twice. C. and forward. D. Answer: C "Pass Any Exam. ask for help and respond. Respond by informing caller to slow down and change their attitude. Verify that the user has not made any OS changes. give first impression. understand. Receive. C. Receive. B. Any Time. evaluate and respond. D. C.co m 163 .www.actualtests. it sounds like an airplane taking off. Which of the following would be the MOST effective way to respond to this call? A. B. Check the BIOS for temperature changes. Attempt to replicate and verify the issue. A customer reports that when the computer starts up. put on hold and forward." . Open the case and determine the cause of the noise. B. Receive.

B. Research online forums for assistance. Answer: B QUESTION NO: 533 A technician is responding to a customers call. C. 32 volts Answer: B A technician is on the phone with a customer. Put the customer on hold just for a few minutes. Forward the customer to another technician. Which of the following is the BEST course of action? A. 12 volts C. Any Time. 24 volts D.actualtests. Which of the following is the BEST course of action? A. Which of the following is the BEST course of action? A.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. D. a co-worker asks the technician for assistance. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. Avoid the incoming call and call back later. At the same time. Update the OS with the most recent patches. B. "Pass Any Exam. Ask the customer's permission to put them on hold.com 164 Ac tua QUESTION NO: 532 lTe sts . The technician receives another incoming call from the technician's friend. D." . Write down error code and ask for assistance.co m . Email the manufacturer with the details of the issue. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. C.www. Forward the customer to another technician in order to listen to the co-worker. 6 volts B.

This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Any Time.actualtests. C. Which of the following troubleshooting steps should the technician take NEXT? A. Ask the customer's permission to put them on hold and politely ask the co-worker to wait.com Ac tua lTe sts . Answer: D "Pass Any Exam. B. Replace the workstations NIC. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. D." . D. Which of the following troubleshooting steps should the technician perform FIRST? A. Contact the user to determine if any recent changes have been made to the computer. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. After speaking with the user.CompTIA 220-701: Practice Exam B. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. C. Replace the motherboard and perform a system restore. disabling the firewall did not help the issue. C. Use Windows Recovery Console to perform a repair installation of Windows.co m 165 . Put the customer on hold just for a few minutes and assist the co-worker. however. Document that disabling the firewall did not solve the issue and call another technician for assistance. Reinstall the firewall software. D. the technician believes that firewall settings may be the cause. B. Replace RAM modules and verify that all other system components are operating properly.www. Formulate another theory as to what might be causing the problem. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error.

co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street." . Ignore the content and complete the repair. C. Delete all the illegal content from the user's computer. Report the situation to the appropriate authorities. Install anti-spyware and run an initial scan. Which of the following should the technician do NEXT? A. Which of the following describes the BEST course of action? A. Insist that the user immediately delete the content. Answer: B QUESTION NO: 539 "Pass Any Exam.com Ac QUESTION NO: 538 tua lTe A. D. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. B. Establish a theory as to what caused the changes to the computer. Report theusers story to management and wait for further instructions. D.actualtests. sts . B. Use a surge protector. C. B. The technician speaks with the user. D. C.www.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. a technician discovers content which they believe may be illegal. Use an uninterruptible power supply (UPS). Any Time. Use a signal attenuator. Answer: D Answer: A While troubleshooting a problem on a users computer. Plug the computer into a different power outlet. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Perform a virus scan and evaluate the results.

random characters? A. Report the situation to appropriate authorities. from computers which are in for repair. D.www. DDR3 B. B. Notify the customer about their stolen data. Excessive humidity C. When is it appropriate to make copies of a customers confidential data? A." . B. For backup purposes and if the technician deems it necessary. It is not appropriate unless the content is public knowledge. Confiscate the co-workers personal storage media. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. DRAM D. A corrupt software driver B. A low toner cartridge "Pass Any Exam. C. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Answer: C QUESTION NO: 541 A. D. Any Time.co m 167 .actualtests. C.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. For backup purposes and with thecustomers permission. Ignore the situation so as to avoid workplace conflict. It is never appropriate to copy acustomers data.com Ac tua Which of the following RAM types requires that all available memory slots be filled. Which of the following is the BEST course of action? A. resulting in the need for continuity chips in otherwise unused slots? lTe sts . RDRAM C.

CompTIA 220-701: Practice Exam D. Windows XP Professional.actualtests. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. D. WAP D. TV tuner card C. HTTP Answer: A "Pass Any Exam. Windows 2000.co m 168 . Video capture card lTe If using Windows Media Center. Docking station D. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application.www. WindowsVista Ultimate." . B. WEP B. C. Any Time.com Ac tua A. which of the following hardware components needs to be installed? sts . KVM switch B. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. Windows XP Home Edition. HTTPS C.

L2 cache B.com 169 Ac tua lTe sts . QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. WPA D. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. WAP C. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. 32GB C. Any Time. CMOS battery C. 16GB B." . Which of the following components should the technician replace? A.www. Although Windows XP lets you format only up to 32GB but can read larger volumes. Processor D.co m . SFTP B.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. 1024GB D.actualtests.

110 C.C. 80 B. Check to see if wireless is turned on. B. Any Time.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. Active Answer: D QUESTION NO: 552 By default.CompTIA 220-701: Practice Exam A. RAM capacity C. Liquid D. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).co m 170 . C.actualtests. Hidden devices D. Passive C. Check the software for a complete install. I/O address ranges E. Check the wireless card for antenna connections.com Ac tua lTe sts . Explanation of error codes Answer: A. which of the following ports is used for Remote Desktop (RDP)? A. Check the wireless card to be sure it is seated correctly. Heatsink B. A." .www. 2335 D. Devices by type B. 3389 Answer: D "Pass Any Exam. Mapped network drives F. D.

Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam.com Ac tua QUESTION NO: 555 lTe sts . Capture D.actualtests. by default." . Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. 23 B. 25 C. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. SATA D. Multimedia B.co m 171 . NIC B. Wireless card C.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. TV tuner C. 80 D. is used for Telnet? A. Any Time.www.

WAN B. Firmware D.actualtests. Memory C. Which of the following would be the BEST recommendation to the customer? A. Operating system B. Router C. Which of the following must the technician update? sts . The technician has determined this can be done." . Crossover cable "Pass Any Exam. Bridge B. Last Know Good Configuration D.CompTIA 220-701: Practice Exam A. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. HTTP C. Enable Boot Logging C. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. but the motherboard needs an update.www. Any Time. VPN D.com 172 Ac A. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing.co m . Safe Mode with Command Prompt B.

Use the Safely Remove Hardware icon in the System Tray. try and keep the same password so the customer can always remember it.CompTIA 220-701: Practice Exam D. B. C. a technician should advise the customer to: A. Send the drive to a data recovery company. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. use their telephone number as the WEP key. B. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. change the password frequently. Answer: A "Pass Any Exam. Unplug the device from the computer." . QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed.actualtests. D. D. D. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Use the Safely Remove Hardware icon in the Control Panel.co m Answer: A 173 . B.com Ac A. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. Turn off the power to the USB device first then the computer. C. Which of the following should the technician do? . C.www. try not to use numbers in the password. Any Time.

Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. create the folder on a flash drive and then click and drag the new folder to the desktop.actualtests. If the monitor has been degaussed recently B.com Ac tua QUESTION NO: 565 lTe sts . B. The power to the external displays docking station D. create the folder in My Documents then click and drag the new folder to the desktop.co m 174 . Any Time. Improved performance B. C. Improved registry settings D. Improved security features C.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. Which of the following is the FIRST item to check? A. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. The monitor driver version C." . select new. rightclick on the desktop. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. D. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam.www. use the run command and type folder. and select folder.

C.www. C. D." . When Windowsstarts.CompTIA 220-701: Practice Exam A. Which of the following is the FIRST step the technician should take? A. B. website that does not require a password to log in. Have the user check external drives for media. however. Boot the unit in Safe Mode by pressing Ctrl/Esc.com 175 Ac A. the computer boots off the installed operating system on the hard drive. D. Boot the unit in Safe Mode by pressing F8.actualtests. Boot into BIOS and check the hard drive status. Any Time. Run a check disk operation on the hard drive. B. C. press F8 and select Last Known good configuration. Boot into setup/BIOS and check the Graphics options. Boot into BIOS/Setup and update the BIOS.co m . B. The technician explains this is a: A. Boot the unit in Safe Mode by pressing F5. B. C. "Pass Any Exam. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. D. popup advertisement that has been blocked. Have the user power off for five minutes then restart the system. The technician tries to boot the computer with the Windows CD in the drive. website where cookies are required. Boot into BIOS/Setup and change the boot sequence. Which of the following is the FIRST action the technician should take? lTe sts . press F8 and select Safe Boot. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. When WindowsStarts. tua A technician wants to reinstall Windows operating system on a notebook computer.

CompTIA 220-701: Practice Exam D. Configure the printers IP to 127. Any Time. C. Run the computer until the error occurs then find where the source of the heat is. Which of the following is the BEST course of action to take? . D.0. secure website.www. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. B." . C. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A.co m Answer: A 176 . B. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Ask the customer how the laptop is being used when it reports the error. Answer: C "Pass Any Exam. Unplug and then re-connect all cabling to the components.actualtests. Which of the following would be the NEXT troubleshooting step? A. C.com Ac tua A. Remove the battery and run the laptop on the external power supply. Set the printer to DHCP. Check the System Event log for over temperature entries. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. D. B. Set the IP address to match the gateway address. Update or reinstall the display driver.1. Ask the customer what is occurring when the display is lost. Enable print sharing from the main computer.0. D. Check to see if the monitor and computer are powered by a UPS. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model.

The NEXT action would be to: A. C. B. have each user remove and re-install the printer to update the driver. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. Answer: B QUESTION NO: 576 "Pass Any Exam. replace the network card in the printer.com Ac tua lTe sts . Check the quick setup guide for BIOS settings." . D.co m 177 . Remove the power and check the position of the jumpers on the motherboard. but only in monochrome. B. cycle the power on the printer and observe the boot process. check the printer properties on the server.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. The NEXT step to evaluate the problem is to: A. The technician knows the print server had maintenance done over the weekend that included driver updates. B. Which of the following is the BEST course of action to determine the cause? A. power off the printer. Replace the video card because there is no display. Any Time. power cycle the printer to update the driver.www. flash the firmware on the printer to match the new driver. check the printer for paper jams in the path.actualtests. D. D. Consult the maintenance manual for the error code. pauses and then repeats. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. C. C. The technician arrives and finds the printer is online but there are not any lights on the network card. have the customer clear the print queue and reboot.

www. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. WPA encryption D. Computer Browser "Pass Any Exam.actualtests. Which of the following security technologies is this considered? A. WEP C. WPA2 B. Password authentication B. Hibernation C. Biometric authentication Answer: D QUESTION NO: 578 A. Smart card authentication C. Which of the following Windows services is not starting during boot? A." . Standby B.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . Sleep D. WPA D.co m 178 .CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. WPA. Any Time.

www. BIOS "Pass Any Exam. Any Time.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . reseat the video card. Check the video cable from the monitor to the PC. Turn the monitor on/off. reseat the video card in the PC.CompTIA 220-701: Practice Exam B. Turn the monitor on/off. check the video cable from the monitor to the PC. D. B. Answer: C QUESTION NO: 581 A. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Reseat the video card. The technician on call determines that the PC is powered on and is not in standby mode. Print Spooler D. Northbridge B. try turning the monitor on/off. Southbridge B. check the video cable from the monitor to the PC. check the power cable on the monitor. C. Add Hardware Wizard C. try turning the monitor on/off.co m . BIOS C. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A." . check the power cable on the monitor.actualtests. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. DMA controller D.

Which of the following is the NEXT troubleshooting step the technician should take? A. Southbridge D. CMOS D. DMA controller C. Check the power outlet to verify it is supplying power. B.CompTIA 220-701: Practice Exam C." . BIOS D.co m 180 . Answer: A "Pass Any Exam. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. D. Northbridge B. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Check the power supply for voltage output.actualtests.com Ac tua lTe sts . Southbridge C. Northbridge B. C. Replace the power button. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.www. Verify that the power button is plugged into the motherboard. Any Time. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet.

959 D. 775 C.com Ac A user reports that they are suddenly unable to print to a network printer. 478 B. B.co m 181 . Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO).www. Any Time. The printer is no longer the users default printer. The printer has corrupt drivers. C. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts ." . The printer has a faulty NIC. Slot A Answer: A A. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. Port triggering C. Theusers workstation has a faulty NIC. It was working fine yesterday.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. "Pass Any Exam. The technician can ping the users workstation and the printer.actualtests. Biometric password B. Case open switch D. D. The technician can also print a test page from another workstation.

SODIMM D. however.actualtests. Unplug the PC and put on an anti-static wrist strap. C. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Inform the customer of how long it might take to resolve the problem. Update the antivirus definitions. D. they do not want the updates to interfere while they are working. Set automatic updates to download only. Turn off the firewall. B. Update the virus definitions and start a scan for viruses.com 182 Ac tua lTe sts . Dual-core Answer: A. Any Time. C. Which of the following is the FIRST thing the technician should do? A. DDR2 E. B. C. Assign a password complexity policy." .CompTIA 220-701: Practice Exam A. "Pass Any Exam. Update the network device drivers. Which of the following is a best practice? A. B. D. Disable all file shares. PCI express C. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. Turn on Automatic Updates. Which of the following should be selected to BEST meet the user's needs? A.www. Verify when the last time the computer was working correctly was. Multi-core B.E QUESTION NO: 590 When troubleshooting an issue with a customer.co m .

co m 183 . C. HPFS C. Which of the following file systems should the technician select? A. FAT16 B. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. FAT32 "Pass Any Exam." .CompTIA 220-701: Practice Exam D. Check the domain print server. D. Check the print queue. B. WPA D.com Ac tua A. Username/password B. Check the network connections. NTFS D.www. Which of the following is the FIRST thing a technician should check? sts . Check power on theusers laptops.actualtests. Fingerprint scanner C. Set automatic updates to download and install. Any Time. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. lTe Several users report their print jobs did not print to the local shared printer. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A.

Jumper settings D. Task Scheduler Wizard D. Motherboard settings B.www. Any Time. Check for incompatible hardware.com 184 Ac QUESTION NO: 598 tua lTe sts . The technician needs to change the computers settings to boot from a recovery CD. Where should the technician make the necessary boot order changes? A. Check the boot order in the BIOS.actualtests. Answer: A After several months users report that their computer runs slower. D. Check the disk for scratches. The problem is related to large files being deleted. a technician notices that the software hangs during the hardware detection phase." . Firmware settings C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot.co m . Backup Manager C. C. Task Manager B. Check the CMOS battery. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. How should the technician troubleshoot this issue? A. B. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP.

An asynchronous modem C. Check the printers BIOS. Any Time. C. select Properties B. Add Hardware Wizard. The installation CD is not available. D. Right-click System Tray. select Properties D. Right-click My Network icon. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. A network interface card B.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A.actualtests. PC/XT "Pass Any Exam. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. Which of the following is the BEST solution to locate the correct drivers? A. Right-click Start menu. Check the manufacturer's website. select Properties C. B. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts .www.co m 185 . Right-click My Computer icon. ATX B. A cable modem D." . Check the USB port.com Ac A. AT C.

HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. NNTP B." .CompTIA 220-701: Practice Exam D. PPTP C. RDP D. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A.actualtests. SMTP D.com 186 Ac tua lTe sts . Manually on the printer C. TELNET C. From theprinters drivers B. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. NTP B.co QUESTION NO: 604 m . where would a technician go in Windows to print out a test page? A. ACL Answer: A QUESTION NO: 603 When a job fails to print. From the printer properties page D.www. Any Time.

Router D. Switch B.CompTIA 220-701: Practice Exam A. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Router D. Half duplex B. Any Time." . Bridge D. Full duplex D.www. Modem lTe Which of the following network devices interconnects networks together? sts . Port mirroring C. Modem C. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Hub B. Switch B. Hub Answer: D "Pass Any Exam.actualtests.co m 187 .com Ac tua A. Hub C. Modem C.

com Ac Answer: D tua lTe sts . The control panel C. C. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. Any Time. D. The power supply D. Laser printers melt the image onto the page. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. A local printer has a small footprint and cost less money than a network printer that has a large footprint. D. while an inkjet printer sprays the image on the page.actualtests. inkjet. and impact printer? A. Laser printers fuse the image to the page. B. A maximum of two computers can share a local printer verses unlimited users can share a network printer.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A.co m 188 . while laser printers can be harmful to the environment. The interface Answer: A "Pass Any Exam. B. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A.www. thermal. C. The writing element B. Laser printers use toner." . while an inkjet printer fuses the image to the page. Ink jet printers are safe for the environment. while the inkjet printer can only use ink cartridges. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer.

CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. A print job is waiting in the print queue. D. company's intellectual property and proprietary information.com 189 Ac tua lTe sts A. D. but the printer does not print the job.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . The application used to create the document is incompatible with the printer. . Outdated or corrupt print driver. which of the following is the minimum default resolution setting that Windows XP supports? A. 640 x 480 B. which of the following provides the MOST room for effective cooling? A. BTX B. NLX D. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution.actualtests. B. ATX C. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. customer's personal files and professional data. C. equipment from abuse and misuse. B. Which of the following may be the cause? A. Any Time. 800 x 600 "Pass Any Exam.www. C. Printer configuration is incorrect." . person who would be directly affected in the case of a breach.

D. C. DVD/RW drive B. solid state drive. the number of partitions across multiple hard drives. how data is distributed between multiple drives. number of installed hard drives.com Ac tua lTe sts . the back up tape drive configuration. SODIMM D.CompTIA 220-701: Practice Exam C.co m 190 . C. hot swappable drive.actualtests. CGA's resolution was 320 x 200 . SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. EGA's was 640 x 350. Any Time. optical drive. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. Answer: A "Pass Any Exam. 800 x 640 D." . and SVGA resolution is 800 x 600.www. B. SD flash drive C. D. network drive. QUESTION NO: 617 A CD drive is a type of: A. B. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A.

Automatic integrated surge protection is provided through the upgrade. it must have which of the following? A.3 volts of power to the computer. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . C.com 191 Ac A.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. The computer can run faster because of the larger power source. it is important for the output to be: A. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. C." . D. tua On a desktop computer. AGP slot D. IDE drive C. B. Two processors installed on the motherboard D.actualtests. Thermal grease between the fan and theheatsink B. DIMM chip B. Thermal grease between the processor and theheatsink "Pass Any Exam.co m . D. The addition of 3. Any Time. Automatic voltage detection between 110 and 220 voltage is provided. equal or lesser than the original power supply wattage.www. equivalent to the original power supply wattage. B. equal or greater than the original power supply wattage. Thermal grease between the processor and the fan C. auto sensing from 100 to 240 Volts.

CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS.www. B. Answer: A When installing a barcode scanner on a computer. C.co m 192 . Which of the following statements is MOST likely true? A. which of the following should occur? A. The computer will overheat." . Hyper-V technology C. Any Time. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). C. The OS will have to be reinstalled. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. The computer will not pass POST. D. The scanner must be installed between the PS2 mouse and the computer. Hyper-threading technology D. Double the clock speed on a 32-bit processor B. The scanner must be configured to read the code(s) desired. the computer must be equipped with which of the following? A.actualtests. The flatbed scanner must be removed. The memory speed will decrease. The barcode scanner should be set up in the computers BIOS. "Pass Any Exam.com Ac QUESTION NO: 626 tua lTe sts . D. B.

B.co m . C. To allow LAN/WAN switching Answer: A. The power supply is not connected to the system board. A memory chip is defective.B QUESTION NO: 630 The user states the desktop computer is very noisy. Which of the following is the possible cause? (Select TWO). Any Time. Laser Answer: A QUESTION NO: 629 Answer: A. sts . To allow peripheral devices such as a monitor to remain attached B.ini file. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. D. Which of the following could be contributing to the noise? (Select TWO). The CRT display has failed.com 193 Ac A. Inkjet D. To provide additional USB ports for the laptop E. Cooling fan C. To provide additional software security to the laptop D. Duplex C. A PCI card is not correctly seated." . To allow additional power to be available to the laptop when docked C. Hard drive "Pass Any Exam. CPU B. Windows has a corrupt boot.www.CompTIA 220-701: Practice Exam A.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. E.actualtests. Impact B. A.

but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Which of the following technologies is capable of this functionality? A.CompTIA 220-701: Practice Exam D. Document the work done at the firm. the owner would probably not want to be bothered during the work day. Boot from Emergency Boot Disk. Which of the following would be the BEST course of action for the technician to take? sts . Memory chip Answer: B. B. C.actualtests.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work." . Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater.co m Answer: B . Call and/or email the owner the status of the repair and answer any remaining questions they might have. Document the work done at the firm and leave the company owner a voicemail. Any Time.www. relaying details of the repair to save the technician time. and personally contact the owner to update on the status of the repairs. D. asks to have a single-connection that will carry video and audio to and from the PC. Motherboard E. QUESTION NO: 632 A. Boot from LAN. Document the work done at the firm. leave a copy for the company owner. DVI-D "Pass Any Exam. ask one of the assistants at the company to contact the owner. D. C. and due to space constraints. B. Boot to Last known Good Configuration.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Boot in Safe Mode. The repairs go as planned.

B. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory.CompTIA 220-701: Practice Exam B. Keep the power supply within acceptable temperature ranges. Mini-PCI card B. VGA D. D. C. Memory has to be installed in matching pairs. C. which of the following is true? A. Keep the hard drive within acceptable temperature ranges. Keep thenorthbridge chip within acceptable temperature ranges. Any Time.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . in marked matching slots. Keep the processor within acceptable temperature ranges. PC card 8. B. using chips equal to or larger than 1GB in size. Express card C. PC card 7.co m 195 .actualtests. "Pass Any Exam.com Ac A. The motherboard jumpers need to be properly configured." . HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A.www.1 D. DVI-I C. Memory has to be installed in same speed and size modules.

C.actualtests. Due to limited ability to conceal cabling within walls. Fractional T1 C. STP Answer: D "Pass Any Exam. Satellite D. Which of the following would be the MOST cost effective cable to choose? A. Any Time. the company is being forced to run the lines along power wiring and overhead lighting. B.CompTIA 220-701: Practice Exam D. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? .com Ac tua lTe A." .www. Use Windows built-in Disk Management utility and format the disk.co m Answer: A 196 . UTP B. Memory has to be installed in marked matching slots. Fiber D. Reformat the hard drive. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Use a multi-pass third party formatting utility. WiMAX B. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. using at least five passes. D. Run a high powered magnet over the drive several times. Coaxial C.

Fuser "Pass Any Exam.co m . Device Manager C. Windows Vista Home Premium Answer: A.www. WindowsVista Business D.actualtests." . Windows XP Professional E.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Which of the following operating systems currently include this functionality? (Select TWO). Windows Defender D. A. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. One B. WindowsVista Ultimate B.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Windows 2000 Pro C. Four D. Two C. Any Time.C QUESTION NO: 642 A. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Security Center B.

by design.10.5 D.com 198 Ac tua lTe sts . 100Mb B. Any Time. can run at which of the following modes? A.168.16. ping t 172. "Pass Any Exam. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.actualtests. Toner D. edit C. ping v 10.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. ping a 192. ping f 189.co m . dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .CompTIA 220-701: Practice Exam B.0.18.5 C. Liquid ink Answer: C QUESTION NO: 644 Network hubs.11 B.122. msconfig B." .1. regedit D. 10Mb D. Full duplex C.68. Ribbon C.www.

actualtests. MSCONFIG was used to execute the system. MSTSC D. no errors are reported and the data cable is connected. MSCONFIG was used to enable the computer services. Any Time.com 199 Ac A technician is adding RAM to a PC. MSCONFIG was used to execute the win.www. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. B. Which of the following is the MOST likely "Pass Any Exam. MSCONFIG was used to disable the computer services." . The physical printer online light is lit. The RAM has been inserted backwards in their slots. the operating system will only recognize 1GB of RAM. Upon power on. PERFMON B. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. Which of the following choices is MOST likely the cause? tua lTe sts A.co Which of the following utilities is used to perform a baseline on a hard drive? m . The PC BIOS does not support the new RAM size.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. MSIEXEC .ini file. C. C. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. D. The BIOS revision is the latest version. Which of the following is the MOST likely cause of the issue? A.ini file. The monitor is not plugged into the video card. D. MSCONFIG C. B.

ping 127.0 B.1 C.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. localhost 128. ping 128. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. C. Control Panel B. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.1 D. The Printing Preferences has been changed in Printer Properties. Any Time.0.CompTIA 220-701: Practice Exam cause of this problem? A. B. Component Services Answer: A "Pass Any Exam.0.www.com Ac tua lTe sts .0.1. My Computer C.co m 200 ." . D. Device Manager D.1.0.actualtests. Performance Logs and alerts C. ipconfig 127. The Use Printer Offline option is not checked.0. The Use Printer Offline option is checked.0. Computer Management B. The Print Processor has been changed in Printer Properties. System Information D.

Device Manager C.actualtests. Startup Menu C. Component Services D. Computer Management B. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A.www. My Computer B. System Tray "Pass Any Exam.co m 201 .CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Performance Logs and Alerts B. Control Panel D." . Computer Management B. Device Manager C.com Ac tua lTe sts . Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Any Time. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Performance Logs and Alerts D. Computer Management C. Performance Logs and Alerts D.

cmd B. System Configuration B. System Properties B. System Properties C.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 .www. Power Options "Pass Any Exam. dxdiag C. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A.actualtests. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Information C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. Task Manager D. System Information . msinfo32 D." . Task Manager D.com Ac tua lTe sts A. Any Time.

1 B.168.com Ac tua lTe sts . Hardware Wizard D. Hardware Wizard D.CompTIA 220-701: Practice Exam B. Any Time.1. 172. Hardware Wizard D.168.1 Answer: D QUESTION NO: 665 "Pass Any Exam. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. 4.www.168.1.1.100.actualtests." . Event Viewer C. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. Performance C.100 C. Simple File Sharing C.1 D.co m 203 . Power Options B. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.10. 192. 122. Simple File Sharing B.

co m 204 . 64 Answer: C "Pass Any Exam.com Ac tua lTe sts ." . 10 C.www. 12 C. 63 D. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 26 D. 26 D. 16 C. 10 B. Any Time. 12 C. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A.actualtests. 26 D. 10 B. 8 B. 8 B.

802.11b D.actualtests. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts .11g B. 802. and there are no error codes or beeps. Connects multiple computers to one monitor. The battery is full and the laptop is plugged in. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on.www.co m . 802. CPU "Pass Any Exam.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. 802. Modem D.com 205 Ac A. Allows multiple computers to communicate with each other in a network. and mouse. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. Fan B. B. keyboard. and that it gets unusually hot. C. Allows multiple users to have access to a central gateway." .11n C. D. Router B. DSU C. Which of the following components is the MOST likely at fault? A. Connects multiple users to one computer.

CompTIA 220-701: Practice Exam C.co m 206 . Any Time. Spam D. Cable ties B. Worm B. Produces unsolicited advertisements via pop-up messages lTe sts .www. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A.com Ac tua A.actualtests." . ESD strap C. MSDS D. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Collects user and program information usually for malicious purposes D. Trojan C. Logic bomb Answer: B "Pass Any Exam. Code that waits for a specific response before activating B. Unsolicited mail that is sent electronically C. Battery D.

WAN B. Any Time.com 207 Ac tua lTe sts ." . VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. B.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. Safely Remove Hardware Function. Adware D. Disable in the BIOS. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. Unplug from the USB port. C. "Pass Any Exam.co m . WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A.actualtests. Virus B. Windows Vista Home B. WindowsVista Business C. LAN D. WindowsVista Premium D.www. VPN C. Worm C. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A.

A complete restore of the hard drive D.co QUESTION NO: 681 m 208 . Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. A record of the administrative passwords C. Cycle the power to ensure that thent driver works B. Start> Run>typecmd > nslookup B." .actualtests. Any Time. Start> Run> typecmd > ipconfig C.com Ac tua lTe A. Restart the OS. Start> Run>typecmd> dir D. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Which of the following is the FINAL step that should be performed? . Establish a theory of probable causes of the incompatible driver D. An established recovery point B.CompTIA 220-701: Practice Exam D. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Escalate the problem to the next higher tier support shop C.www. Document findings.

1. 127. 169. 255. they are not receiving any WiFi signals. Check to see if the NIC is functioning. Any Time.255. Which of the following should the technician do? A. however. Suggest they move computer around.127 B.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. Check thatWiFi is enabled.actualtests.0." . C. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.254.0.com Ac tua A technician wants to configure a Windows XP Pro laptop.co m 209 . Shut down C. The laptop also needs to be able to resume quickly from this mode.10.www. Hibernate D.168.255. NIC B. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. 192.1 D. B. Ask if they have a modem.255 Answer: D A.1 C. D. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. WiFi Card "Pass Any Exam. Stand by B.

Email the business owner and offer discounted services for the next system upgrades.co m Answer: B . Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Bluetooth D.actualtests. but is now attempting to use the laptop's embedded keyboard. Right click on the print job and select restart. B. Email an assistant at the business to see if they are satisfied with the services rendered. D. Question the customer to determine if they are using the embedded keyboard for the first time. Right click on the print job and select properties. Which of the following would be the BEST course of action to take? . B. B. Have the customerrestart the computer to reset the keyboard for the customers profile. Contact the customer with a follow-up call. "Pass Any Exam. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right.CompTIA 220-701: Practice Exam C. Contact the customer with a follow-up call.com 210 Ac tua A. lTe sts A week ago a technician completed several upgrades for a business. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. The technician has not heard back from the client. inquiring how the systems are running and offering any additional assistance. Right click on the print job and select cancel. C. C. D. Any Time. inquiring when the next system upgrades can be started and offer discounts. Right click on the print job and select resume.www. Which of the following is the NEXT action to take? A." . The customer had the laptop working properly all day in a docking station setting. C.

/b D. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD.com Ac tua lTe A.actualtests.CompTIA 220-701: Practice Exam D. Modem C.www.co QUESTION NO: 691 m 211 . /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . BIOS D. Any Time. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. Check the keyboard drivers in Device Manager and reload if out of date. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A." . PXE Boot Rom B. /v C. Switch B.INI file C. BOOT. /r B. Bridge D. Where would be the proper place to configure this? A.

CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 5 C. Processor B.com Ac A.www. RAID 1 B. RAID 0 B. Which of the following is MOST likely failing? A.actualtests. RAID 6 D. RAID 5 D. RAID 1 C. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . Which of the following RAID arrays is the technician using? A. CPU Fan C. Optical Drive D. RAID 5 D." . RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A.co m 212 . RAID 0 B. RAID 1 C. RAID 10 "Pass Any Exam. Any Time.

Any Time.actualtests. STP B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. RG-6 C.www. Fiber B. ST D.co Which of the following cable types contains a foil shield inside the jacket? m 213 .com Ac tua lTe sts A. UTP ." .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. especially Ethernets "Pass Any Exam. RJ-45 B. Coaxial D. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. CAT6 C. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). Fiber C. STP D.

11a B. Any Time. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A.11g D. Coaxial B. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A." . Bluetooth "Pass Any Exam.www. Satellite C. Fiber B. 802. ST D. 802.com Ac tua lTe sts . RJ-11 B.11n C. DSL D. Fiber D. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. UTP C.co m 214 . BNC C.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A.actualtests. 802.

" . DSL B. Adware sts . Fiber D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Botnet B. Botnet C. Spam D.com Ac tua lTe A.www. Cable C. Any Time.actualtests. Spam C. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Adware D.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Spyware B.

Floppy C.actualtests. without actually installing it on the workstation? A. Worm D. Network Answer: A "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 709 . Spyware B. Internal hard drive D. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Botnet D. CD B. Spyware C. Spam B. Any Time.co m 216 . Surge protector D. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A." . Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on.CompTIA 220-701: Practice Exam A. Adware C. Power strip B. Uninterruptible power supply C.www.

com Ac tua lTe sts . NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. C." . D.co m 217 . "Pass Any Exam. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. B.ROM drive C. 800Mbps. 400Mbps. DVD. HTTPS C.www. AT D. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. Micro ATX C. USB thumb drive D. 12Mbps. IDE hard drive B. Any Time. FTP B.actualtests. ATX B. SMTP D. 480Mbps.

actualtests.com 218 Ac tua lTe sts . Which of the following could be the problem? "Pass Any Exam. In addition. 6/12 Volts DC or 12/24 Volts DC D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. the customer reports the NIC link lights for that computer are not on. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. AC or DC Voltage C.www. 110/120 Volts AC or 220/240 Volts AC B. 15 or fewer C.co m . Increases length of cable D. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Lower latency C." . Any Time. 10 or fewer B. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. Fire resistant B. 20 or fewer D.

Updating the device driver may help when an installed device isn't working properly.www. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Any Time. Internet site is down. Enable Boot Logging C. you should update the device driver. Which of the following is the NEXT step? A.co m 219 . Network server is not working. . B. B. D. Remove and replace the network card. C. NTOSKRNL "Pass Any Exam. Safe Mode D." . the technician notices a yellow exclamation mark in Device Manager.actualtests.CompTIA 220-701: Practice Exam A. Boot Mode B. Answer: D QUESTION NO: 719 After installing a network card. D. Firewall is not working.com Ac tua lTe sts Explanation: To troubleshoot this problem. Where can the technician locate the NTLDR files? A. Which of the following boot options will accomplish this? A. Join the computer to the workgroup. C. Update the device driver. Switch is not working. Re-install the OS. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers.

Replace the LCD. D. C.com Ac tua A. NTDETECT.actualtests.SYS D. BOOT. IO. C. When the laptop is plugged into an outlet it starts.co m 220 .SYS B. Upgrade the video card.COM Answer: B QUESTION NO: 722 When a computer is turned on. Which of the following is the NEXT step to troubleshoot the issue? sts . but there is no video. Replace the battery. Which of the following is the BEST solution? A. lTe A technician is troubleshooting a laptop." . Replace the power button. Any Time. Remove the battery.INI D. Upgrade the memory. which of the following is the FIRST process that runs? A. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. CONFIG. OS installation disk C.CompTIA 220-701: Practice Exam B. Change power outlets. Answer: A "Pass Any Exam. Connect the laptop to a monitor.www. D. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. B. NTLDR C. B.

Additional memory needs to be installed. Any Time. The technician powers on the laptop and the drive is not detected." . The MBR B. The RAM is not seated properly. sts . Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). Check the USB settings for the drive.actualtests. The system is overheating. B. Which of the following is the MOST likely issue? A. C. "Pass Any Exam. Check the manufacturer's recommended settings. D. B.ROM/DVD player into a laptop. Check if the drive is properly plugged in. The AC/DC adaptor D. Which of the following should the technician do NEXT? m . The OS is not installed. C.www.com 221 Ac tua lTe A.co A technician installs a new CD. Check to see if a disk is present in the drive. D. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. Which of the following could be the issue? A. The power-management console C.

C. Hard Drive D. Asking passive aggressive questions E.E QUESTION NO: 729 Social engineering is used to: A. printing on both sides of paper one at a time." .www. System RAM B. Insulting the subject to motivate a response C. Requesting public information B. engage in harmless communication. B.com Ac tua lTe sts . Answer: A QUESTION NO: 730 Where is the power on password stored? A.actualtests. to test sociological boundaries with in the company. communications in both directions simultaneously. Assuming a position of authority D. Any Time. Answer: D "Pass Any Exam. acquire unauthorized information to achieve a goal. C.CompTIA 220-701: Practice Exam A. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A.co m 222 . B. to perform a technical risk assessment of employees within the company. printing on both sides of paper simultaneously. D. CMOS ROM C. Flattery Answer: C. communications in both directions one at a time. D.

A tool that tells a user of the workstation that they have exceeded their memory quota. by default? A. Port 21 B. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. Port 21 B. Port 110 "Pass Any Exam. Port 25 D. A tool that allows a user to connect to other computers.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A.www. Port 23 C. by default? A." . D. Any Time. B. tua lTe sts . Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. It blocks popup ads. A tool that allows a user to use the workstation as a telephone through the network.actualtests. Port 25 D.co m 223 . Port 23 C. C. It holds a log of the last three passwords used. It pings a workstation from a remote server. B. It retrieves email from the mail server. D.com Ac A. C. A tool that allows a workstation to tell the network that the workstation is present.

UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). electric shock felt on computer case. Which of the following is the cause? A. Any Time." . Power supply D. D. C. Processor is going bad B. A. Wireless router B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. and the hard drive stops working. sts . Printer E. Any damage to a hard drive caused by an intention or unintentional jolt or movement. Excessive movement between system memory and virtual memory.actualtests.www. Network D. RAM module is faulty C. The user described the problems as: occasional rebooting. USB C. A recognized method of disposing hard drives that contain sensitive data. System RAM Answer: B.co m 224 . B.C QUESTION NO: 739 "Pass Any Exam. A method of recovering lost data from a hard disk.com Ac QUESTION NO: 738 tua Answer: A lTe A. overheating.

Start> Run> Accessories> Command Prompt C.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. F9.www.actualtests. Ctrl + Alt + B D. Start> Run>cmd B." . C. Start>Programs>Accessories>Communications> Command Prompt D. nslookup D. F12) B. Ask another technician to take over support for this user. A. ipconfig C. Function keys (e.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Help the user with every issue that they call about and put all other work orders on hold. netstat B. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Shift + B C. Ask the user to call another technician for more in-depth assistance. B. Which of the following should the technician do? A. Explain to the user they need to fill out a work order for the computer issues.g. Which of the following utilities could be used to check if there is a remote device on the network? A. D. Start> Programs> Accessories> Command Prompt "Pass Any Exam.co m 225 . Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Any Time.

Confirm the printer name where the user is trying to print. NIC C. MSDS Answer: D "Pass Any Exam. every time the user sends a print job to the printer.com Ac tua lTe sts . Which of the following places should the technician look to find the proper handling procedures? A. however.D QUESTION NO: 743 A user is trying to print to a network printer. Any Time. PS/2 B. B.www." . Restart the print spooler service.co m 226 . Start> Control Panel> Run>cmd Answer: A. The cleaning label B. Replace the paper in the printer. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. The manufacturer's documentation C. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. and all other users are able to print to the printer. Riser card D. C.actualtests.CompTIA 220-701: Practice Exam E. Which of the following is the FIRST step that the technician should do? A. it does not print. D. A past technician's documentation D. There are multiple printers in the office. Reboot the workstation and have the user log in again.

LAN B. prevent damage from weather. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . C. B.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A.co m When applying the security settings to a network. One B. Three C. D. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. Nine . Dispose in an incinerator. C. B. provide protection from heat.actualtests. prevent outside interference. D. Put the toner into a sealed bag and then throw into the garbage. Any Time. which of the following is the BEST way to dispose of the old cartridge? A. WAN. "Pass Any Exam." . C. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. Return to the manufacturer for recycling. assist with data transmission.www. Store in an air-tight container. Seven D. domain.

Making sure the power supply will fit into the casing.Rom is not reading a disc. Replacing it with a power supply made specifically for that unit. What should be the BEST first step to resolve this issue? A. Ensure that the CD drive is installed.Rom is compatible hardware.CompTIA 220-701: Practice Exam D. which of the following would be the FIRST step to evaluate this issue? A. Make sure the network cable is seated properly in the users computer. C. D. Any Time.actualtests. C. Ensure that shielded cable was used for the network. Check to see if theCD.co m Answer: B 228 .com Ac tua lTe A. B. B. C. D. D. Make sure that the disc is a CD and not a DVD." . Check to see if the BIOS register the drive. one power supply is as good as another. Answer: C QUESTION NO: 753 "Pass Any Exam. B.www. Check to see if the network cables were terminated properly. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. sts When a component has a proprietary power supply what is the main limitation? . workgroup. Make sure that the network cable is not touching any other cables. Making sure that replacing the power supply is not cost prohibitive. Answer: D QUESTION NO: 750 A user reports that their CD. There are no limitations.

Answer: C QUESTION NO: 755 A. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. powering up? B. Was the electric bill paid? D. D. What is the manufacturer of the power strip/surge protector? Answer: A.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. "Pass Any Exam. What would be the questions to ask this customer? (Select THREE). retinal scans. smart cards. C. C. D. Any Time. Did the computer and monitor work before? C.co m . complex user names.actualtests. Other equipment plugged into the same power strip/surge protector also will not turn on. that is plugged into the same power strip/surge protector. lTe sts ." . The customer says the tower computer will not turn on and the monitor will not turn on either. Is it a LCD or CRT monitor? E. A record of the ADMIN passwords. B.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. An established recovery point. B. background checks for users. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. Is another piece ofequipment.B QUESTION NO: 756 A remote Customer calls with a dead computer. A complete back up of the hard drive. An emergency recovery disk (ERD).www. Which of the following would be the BEST questions to ask the customer? (Select TWO).

Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A.actualtests. Is another piece of equipment plugged into the same power receptacle and is it working? C. Nothing should be affected C. Nothing.co m . Standby D. Always on B. What is the manufacturer of the power strip/surge protector? E.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. proceed with solution. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Wake on LAN "Pass Any Exam. Hibernate C. Always on C.www. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D .C. Standby B. Make a list of all programs that will need to be reinstalled in event of a system failure B. Any Time.CompTIA 220-701: Practice Exam A.com 230 Ac A." . What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. How big is your electric bill? B. Can you or someone else check the circuit breaker for that receptacle? D. Create restore point D. Has any electrical work been done recently? G.

Say nothing. What is the BEST response to this question? sts QUESTION NO: 761 .co Answer: B m 231 . Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Give them a list of blog sites and documentation that discuss the twoOSs D. Throw it in the trash. D. Put on an ESD strap and inspect the internal components B. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. the customer continually asks questions about every step being performed. Continue answering thequestions.actualtests. Ask to be excused to use the phone to take a small break outside to get some air B." . Which of the following should the technician do? A. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Dispose through proper channels or send it to be repaired C. Which of the following is the BEST solution? A. Tell the customer that both are excellent choices B. relax and try to be as calm as possible while working through the distraction C.CompTIA 220-701: Practice Exam D. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. end the conversation C. It is getting to the point that is becoming a distraction. Explain that what is being done is extremely complicated and requires concentration. Any Time. Check that the tube and capacitors are intact D.www.com Ac tua A.

90 to 180 days B. C. Between 6 and 8 characters C. Install a generator in the office C.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A.co m . tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Between 8 and 10 characters D. Install a UPS in the office "Pass Any Exam. Give the user a dedicated printer. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A.www. Annually D. B. Replace all CMOS batteries in the office B. D. Give the user permissions to cancel other users print jobs." . Which of the following is the BEST option to alleviate this issue? lTe sts . Between 10 and 12 characters B. 60 to 90 days C. Raise the priority of the users jobs to the highest level. Any Time.com 232 Ac A.actualtests. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Have the user work after hours to finish their print jobs.

Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Rolling back to an earlier configuration B.CompTIA 220-701: Practice Exam D. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. "Pass Any Exam. There are UPSs connected to the equipment but they only last about 30 minutes.www.com 233 Ac tua lTe sts . closes programs.co m . Any Time. Which of the following is the action that is being performed? A. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Retrieve the work from a hot site for the office C. Have an employee work nights to perform the shut down when the power supplies battery is about empty D.actualtests. and shuts down the computer B. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Use software that in case of an outage saves your work. Which of the following should you try FIRST? A. You decide to go to a prior restore point. but the computers gives an error that the computer has not been shutdown properly. Loading a full backup onto your workstation D. What is an option to ensure that all work is not lost and damage does not occur to the system? A. Suggest the computer be moved around. however they are not receiving any Wi-Fi signals. Preparing system for Automated System Recovery (ASR) C." .

B. Answer: C "Pass Any Exam. Move the projector further away from the laptop.www. Any Time.actualtests.co m 234 . B. Ask if they have a modem. Check to see if the BIOS registered the drive. Change the power settings on the projector. each time the customer closes the laptop the computer goes into standby.ROM has compatible hardware. Which of the following is the FIRST step to take to resolve this issue? A. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. D. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . C. Ensure that the device is working in Device Manager. However.CompTIA 220-701: Practice Exam B. Change the computer from a laptop to a desktop. Which of the following would MOST likely solve the issue? A. Software firewall B. Change the power settings in Power Management. Ask for model number. C. Check to see if the CD. Smart card D. D. Check that the Wi-Fi adapter is enabled. Biometrics C.com Ac tua A. Make sure that the disc is a DVD and not a CD." . D.ROM is not reading a disc. C. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector.

A. C. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. Check the video cable to make sure it is still connected. Check for other equipment plugged into the same power strip/surge protector. Which of the following questions should a technician ask this customer? (Select TWO).C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. E.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A." . If the mouse has roller ball underneath could they examine it? B.actualtests.com Ac tua lTe sts . tell the user to call back when they have calmed down. D. What is the manufacturer of the mouse? Answer: A. Which of the following steps should be performed to check the monitor? (Select TWO). What is the manufacturer of the computer? D. What mouse driver are they using? C. B.D QUESTION NO: 776 "Pass Any Exam.www. A. B. make the user promises to keep them quiet. D. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. Check to see if the monitor and system hardware are compatible. repeat back the issue to the user to ensure understanding.co m 235 . Move the mouse and/or press the space bar to check if the computer is in sleep mode. What type of mouse is it? E. be stern with the user. C. Any Time. Answer: A.

Upgrade all drivers.www. The hard drive location in the computer. Printing to an older printer C. Which of the following should be done FIRST prior to the installation? A. "Pass Any Exam. B.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Any Time. Connecting to a parallel tape backup device D. C. C. Perform backup of all data. The manufacturer of the RAM installed in the computer. D. Failed fan in the power supply. Update the anti-virus software. Connecting a loop-back plug B. D. The amount of RAM installed. B. Hard drive location in the computer. Create a restore point. The manufacturer of the computer and hard drive." . Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Remove unneeded external components. Which of the following should a technician check to resolve the issues? A.actualtests.com Ac tua lTe QUESTION NO: 778 sts Answer: D . C. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. CPUheatsink seated properly. Which of the following MOST likely uses a parallel port? A. D. B.co m 236 . Which of the following should be checked? A.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Establish a theory of probable causes of the incompatible driver. Document findings. Cycle the power to ensure that thent driver works. Which of the following is the LAST step that should be performed? A. actions and outcomes." . Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Hibernate D. Always on C. C. B. Any Time. Wake on LAN B.actualtests. D.com Ac QUESTION NO: 782 tua lTe sts . Escalate the problem to the next tier support. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam.www. Standby D.co m 237 . Standby B. Always on C.

CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Which of the following is the BEST solution? A. Zero B. B. B. D.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Send them off on a small task to get a moment to concentrate and finish the job. C. relax and try to be as calm as possible while working. Answer: D QUESTION NO: 784 A CRT has stopped working. B. C. Answer: D QUESTION NO: 785 A. D. Put on an ESD strap and inspect the internal components. Move some of the devices to other outlets and replace the power strips with surge protectors. Explain that what is being done is extremely complicated and requires concentration. and a mini refrigerator are plugged into one power strip in a single outlet.actualtests.co m 238 . It is getting to the point that is becoming a distraction. Throw it in the trash. Check that the tube and capacitors are intact. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. "Pass Any Exam. the customer is asking questions wanting to know every step being performed and why. two monitors. Six C. Continue answering the questions." . Which of the following should be done to ensure safety? A. Any Time. Eight D. Ask to be excused to use the phone to take a small break outside to get some air. Dispose through proper channels or send it to be repaired. Twelve Answer: A QUESTION NO: 786 Two workstations. Which of the following should the technician do? A. CRTs are being replaced by LCDs. two printers.www.

Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. Restore all files from a storage device. D. Any Time. Install a generator in the office. Replace the power strips with UPSs and eliminate the extension cords. Replace the power strips with surge protectors with longer cords. Which of the following actions should the technician perform FIRST? A. C.com 239 Ac A. Setup a hot site for the office so all data will be backed up. There are UPSs connected to the equipment but they only last about thirty minutes. D. Load a full backup onto the workstation. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Prepare system for automated system recovery (ASR). Install power strips in the office.CompTIA 220-701: Practice Exam C. Install software that saves work. Replace the CMOS batteries to all affected equipment. Roll back to a previous restore point. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. Install a UPS in the office. B. B. Have an employee work nights to perform the shut down. and properly shuts down the computer.co m . D. Have employees shut down their computers before they leave and perform the calculation during their down time. tua lTe Computers are left on overnight to complete certain calculations and tasks.actualtests. closes programs. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . C. B. D." .www. "Pass Any Exam. C.

Press the function key and then configure the projector settings. C.co m 240 . Set the SSID code on the laptop. Change the computer from a laptop to a desktop. Install a wireless modem.www.actualtests. Use the function + f8 key to toggle between screens. Which of the following should the technician do to solve this issue? A. D.com Ac tua lTe A. Answer: C "Pass Any Exam. Use the function + f10 key to toggle between screens. The client would like to access the network from outside the home and on the top floor. Change the power settings in power management. B. B. Which of the following should the customer perform? . B. Change the power settings on the projector. D. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Any Time." . Use alt + tab to toggle between screens. Install an access point. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. D. Enable DHCP on the laptop. C. Which of the following would the technician recommend for the client? A. Each time the customer closes the laptop the computer goes into standby. Reboot the laptop to toggle image between screens. C.

D. Heatsink B. Install multiple fans. This might be an indication that the battery is failing and can no longer hold a charge. AGP slot C. Install more memory in the system. B. Answer: B QUESTION NO: 796 "Pass Any Exam. Any Time. The screen is set to automatically dim to optimize battery power when power is disconnected. The LCD inverter board is going bad. Install a liquid cooling system.co m 241 . CPU slot D.actualtests.com Ac tua Explanation: A. Answer: C.www. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. Prevents the monitor from overheating lTe sts . Cools the power supply C." . Use hyper-threading. Which of the following is the BEST recommendation to make? A. Dissipates heat from the chips D. D. Prevents motherboards temperature from getting to low B.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. The LCD backlight is failing.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. B. C. C.

D. The LCD inverter board is going bad. Biometrics D. C. Any Time.168.com Ac tua lTe sts .10 "Pass Any Exam. Ergonomics B." . This might be an indication that the battery is failing and can no longer hold a charge. Which of the following should a technician tell the user? A.1 C.16 12.actualtests. Smart key C. 169. To protect the CPU from direct contact with theheatsink. 192. the LCD screen gets dimmer. To prevent memory vibration caused by theheatsink fan. The screen is set to automatically dim to optimize battery power when power is disconnected. Which of the following authentication technologies can be used? A. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A.www. D. When the user connects the AC power. 172.254. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. B. The LCD backlight is failing. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop.16 B. the LCD returns to normal brightness. To provide insulation around the processor.0.co m 242 .CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. C.1. To provide thermal transfer from the CPU to theheatsink. B.

www.128 D.29. 129.254.254. 192.co QUESTION NO: 801 m 243 .1 B.128 B.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A. 129." .1.10.1.9 D.1. 192.16. 129.168. 92.25. 192. 201.29. 92.128 Answer: D Which of the following IP addresses is a class B address? A.18.16.18.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.168.10 C. Any Time.9 D. 192.1 C. 201.168.CompTIA 220-701: Practice Exam D.25.254.254.16.actualtests.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A. 92.25.253.10 C. 169.1 B.com Ac tua lTe sts .18.1.168.253.

16.168.29.actualtests.10.10 B. 192. 201.168.254.10. 169.1 C.10.253.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A. Any Time.255 lTe Which of the following IP addresses is a loopback address? sts . 92.co m 244 .254.CompTIA 220-701: Practice Exam A. 192. 172.10 B.9 D.255.254.com Ac tua A.1 C.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.168.1 D. 255.255.10.16. June171988 C. 9ca5rl D.18.10 D.0.1. s1A@r4A&! B.www." .128 B. comptia1 Answer: A "Pass Any Exam.0. 192.0. 129. 127.0.25.10 C.168. 192. 169.

Resolve the problem. BIOS password B. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. WEP B.co m 245 . SSID C. Any Time. WPA D.actualtests. Blu-Ray B. DVD D.com Ac tua lTe sts . Keyfob D. Keylogger C. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. Take the computer apart piece by piece until the problem is identified. by default? A. C. D. Document the problem.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. Flash C. CD "Pass Any Exam. Recreate the problem." . B.www.

com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. DVD C.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Capture D.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Any Time. PCIe B. NIC B. Modem C. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. Flash B. IEEE 1394 D." . HDD D.actualtests. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. Graphics C. Parallel .

Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Windows 2000 D. Touch screen D.www.co m 247 . Windows Media Center C." . Bluetooth C. 802. WindowsVista Basic B.11a B.com Ac tua lTe sts QUESTION NO: 816 . Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Windows XP Answer: D "Pass Any Exam. Infrared D. Windows 2000 D. Any Time.CompTIA 220-701: Practice Exam A.actualtests. KVM B. WindowsVista Ultimate C. WindowsVista Premium B. Keyboard C.

Macintosh PC read/write access D. To support dynamic disks B. Ability to share the file and folders Answer: B. To allow RAID support C.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. Network Neighborhood> Ethernet controller B.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C.www. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). A.actualtests. User access and permissions options E. Files can be larger than 256MB B. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. My Computer> System> Performance> Settings> Virtual Memory B. Add and Remove Programs "Pass Any Exam." . Support for file encryption D. Legacy support for older systems . File encryption options C.

Any Time. Never write down the passwords C. sfc B. WPA Answer: C "Pass Any Exam. WPA2 D.co m 249 . Control Panel> Power Options D. WEP64 B. Contain on a sticky note on the back of the monitor B.actualtests.com Ac tua lTe sts QUESTION NO: 823 . WEP128 C. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A." .CompTIA 220-701: Practice Exam C.www. In a Windows Vista workstation. ipconfig D. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. sigverif C. Hide a password document in the workstation D. which of the following commands would the technician use? A. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer.

These types of services are known as: A. Any Time. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. dependency services. Refuse the callers request and inform an IT manager. Answer: C QUESTION NO: 827 A print job fails to leave the queue. Give the caller the username and password.www. driver level services. primary services. C. They state they need to upgrade the antivirus protection on the workstation. B. Give the caller the information and inform an IT manager. They ask the employee for their username and password." .actualtests. C.co m . Print Spooler D.com 250 Ac tua lTe sts . perfmon. Refuse the callers request and inform the police. Which of the following services may need to be restarted? A. D.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk.msc "Pass Any Exam. Windows Spool Service C. Which of the following should the employee do? A. the print spooler requires other services to be running first. Printer Driver B. B. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. D. registry level services.

com 251 Ac tua lTe sts . services.CompTIA 220-701: Practice Exam B.link and Lynx.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. D. A 32-bit operating system and a 64-bit processor C. C. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. how might a technician determine if the unit has WiFi capability? A. A dual-core 32-bit processor and a 64-bit operating system D. Check for an external antenna.co m . Any Time. such as i. Check for an externalWiFi on/off toggle switch.www. Without knowing the specifics of that model. 802. to describe their 1394 "Pass Any Exam. Check the Device Manager for a wireless network device. printmanagement." . IEEE 1394 D.actualtests. print D. Other companies use other names.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. A 64-bit processor and a Vista Home Basic operating system B. Check forWiFi radio on/off switch on the function keys. eSATA C. Serial B. B.msc C. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop.

I will let you know what happens after the repair." C.actualtests.com 252 Ac A. I replaced the motherboard. Which of the following is the BEST action? A. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. "Here is all my documentation for the repairs. Which of the following is the BEST response? sts . In the middle of doing the repair. This type of repair will not affect it. Take the call. "I replaced some of the computer parts and now it is functional. "Pass Any Exam." B. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. D. This is because it is not only high speed but also supports isochronous data." B. B. Have the phone onvibrate before starting the repair. such as video devices. please read it and then get back to me with any questions. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. Well. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. Your data should be fine. C. C." . Any Time. I am not replacing the hard drive.www. Which of the following is the BEST response? A. which means delivering data at a guaranteed rate.co m ." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. I cannot guarantee that your data will not be lost.CompTIA 220-701: Practice Exam products. the phone rings. Apologize and excuse oneself for a moment to take the call quickly outside the room. "I am not sure if your data will be lost I will confirm with my manager. which is the main circuit board for the PC. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. D.

com 253 Ac A.www. Do the repair with a good attitude. D. Immediately leave and go to another room to take the call and deal with the repair later. Partition the drive into two logical drives. Keylogger C.CompTIA 220-701: Practice Exam D. Front panel media lock B. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. Encrypt the sensitive data so that it cannot be read without a key. C. Show the client how to put the keys back on. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. B. making C: the OS and D: the data. C. Partition the drive into two physical drives making C: the OS and D: the data. Biometric fingerprint scanner "Pass Any Exam. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. but let the client know that the client will be charged extra for the same repair nexttime. B. Which of the following is the BEST response to the clients next repair order? A. Any Time. D.actualtests. while protecting the data from the operating system related issues? lTe sts .Attributes. Do the repair. Refuse to do the repair until the client learns how to type with long fingernails." . Hide the sensitive data from casual view using folder Properties .co m . The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client.

Check for and remove outdated components.www. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Any Time. B. Power strip C. UPS B. B. C. Install an uninterruptible power supply (UPS). C.co m 254 . Tell the client they need to install a surge protector soon.com Ac tua lTe sts . D. Leave it up to the client to take their own precautions. Remove excessive dust and loose items. Which of the following is the BEST action to take? A. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Cover the extra power plugs not being used with electrical tape. D.actualtests. Answer: A "Pass Any Exam. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use.CompTIA 220-701: Practice Exam D." . CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Replace all cooling fans with new ones. Larger power supply D.

B." . Formulate a theory. They have had the system for two years and use it primarily to download photos. Class A B. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255.255. Class B C. Which of the following is the FIRST action to take? A. C. Defragment the hard drive. The system specifications are still very good.0? "Pass Any Exam. Suggest purchasing a newer processor.actualtests. Identify the problem.co m 255 .255.0. C. Establish a plan.0? A.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. D.255. Document the actions.com Ac QUESTION NO: 843 tua lTe sts . Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly.www. Increase the systems RAM. Answer: B Which of the following network classes exists if the default subnet mask is 255. Any Time. B. Class C D. D. Run CHKDSK on the hard drive. which of the following actions should be taken NEXT? A. music and browse the Internet.

30.CompTIA 220-701: Practice Exam A.0. Class C D.1." . QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.0.0? A.1? lTe sts .com Ac A. Class D "Pass Any Exam. Class C D.255. Class C D.actualtests.168. Class D tua Which of the following network classes exists if a hosts IP address is 192. Class A B. Class B C. Any Time. Class A B. Class B C.22.0.co m 256 . Class C D. Class B C. Class B C.0? A.0. Class A B.www. Class A B. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.

Any Time.co Which of the following devices can automatically assign host IP addresses? m 257 . Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Router C. static IP address. stationary IP address. Switch B.1? A.1.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. dynamic IP address." .172. Class C D. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A.actualtests. Hub D. Class B C.com Ac tua lTe sts A. Bridge . D. Task Manager "Pass Any Exam. Class A B. B.www. reserved IP address. C.

Double click theprinters icon. B. right click on the print job and select cancel. Double click theprinters icon. C. D. right click on the print job and select restart. Double click theprinters icon. right click on the print job and select delete. Double click theprinters icon. B. D. right click on the print job and select restart. Double click theprinters icon. right click on the print job and select cancel. right click on the print job and select properties. The components driver is not found. Device Manager C.co m 258 .actualtests." . right click on the print job and select pause. C. D. Double click theprinters icon. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. C. right click on the print job and select resume. Answer: A "Pass Any Exam. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. The component is disabled. Any Time.www. Double click theprinters icon.CompTIA 220-701: Practice Exam B. The components driver is outdated. Double click theprinters icon. B.com Ac tua lTe sts QUESTION NO: 853 . The component is not installed. Virtual Memory D.

right click on the print job and select properties.actualtests. Security D. Answer: C QUESTION NO: 857 In Printer Properties. right click on the print job and select restart. C. Double click theprinters icon. D.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A.co m ." . Which of the following is the MOST likely cause? A. C. Any Time. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. right click on the print job and select resume. Double click theprinters icon. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. 10 "Pass Any Exam. D. The shared printer is not compatible with the host computers operating system. The print drivers have not been installed on theusers remote computer. Advanced B. Simple file sharing has not been enabled on the host computer. Ports C. B. B. 5 B.com 259 Ac tua lTe sts . Double click theprinters icon. Print sharing has not been enabled on the host computer.www. right click on the print job and select cancel. Double click theprinters icon.

Please inform me if you continue to have any problems with this PC. C. Inform the customer of the expense that is being incurred.ended questions. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. A remote user updating the antivirus software on their notebook computer. Be sensitive to the customer's culture. A remote salesman must transfer contract data to the corporate office. B. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. A user checking their personal email at an office. D." . B. lTe sts A technician has replaced a failed DIMM. D. A kiosk in a department store that looks up information in their online catalog. Use technical acronyms to show your technical expertise. Which of the following responses would be BEST to use? . 15 D. Only ask the customercloseD.com Ac tua A. Please try to be more conscious of static when using this PC. C. Please inform me if the PC will be processing more work than for which it was designed. D.www. C. Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam C.co m Answer: C 260 . Please inform me if you think you want me to come back and check it again tomorrow. B.actualtests. Any Time. The technician has verified that the unit is working properly and is now updating the customer on the event.

com 261 Ac tua lTe sts . C. Unplug the workstation and begin the upgrade. Document the entire event. which of the following is the FIRST course of action to take? A. Answer: A QUESTION NO: 865 "Pass Any Exam. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Call the service manager and inform them that the new service call cannot be made in time. Call the service manager and inform them of the current situation.www. Call the customer and reschedule for another time. Call the new service customer and re-schedule the call for another time. Remove the cover of the workstation case and use an ESD strap before the upgrade. D. with a response time to another site of two hours. D. Document the solution. Call the service manager and inform them of the current situation. Before starting any work on the system. share this with the customer and take any preventative measures.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers." . A new service call is received. B. Which of the following would be the BEST choice to address this situation? A. Any Time. B. Which of the following is the NEXT step to take? A. Upgrade the hard drive and reboot the system.co m . C. Follow the manager's instructions. share this with the customer and take steps to minimize the reoccurrence. Inform the customer of the steps taken during the repair and continue to the next service call. D.actualtests. C. Document the core actions and inform the customer the repair has been completed. Complete a full backup of the workstation before making any upgrades. B. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC.

Proper configuration of the BOOT. NTFS. C. D.INI file C. B. NTFS-E is an invalid file system name. FAT32.actualtests. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. HPFS. you can use only NTFS file system because only NTFS support encryption. Installation of the NTLDR B.com Ac tua lTe A. CMOS B." . TPM D. VRAM C. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. Installation of updated device drivers sts .www. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. Partitioning and formatting of the hard drive D. CDFS. Any Time.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 .

Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Windows Vista Home Premium B.actualtests.11g wireless signal.0 D. Windows Vista Home Basic C. RFI B. WindowsVista Ultimate "Pass Any Exam. USB 2. 802. Which of the following is the MOST likely cause of the customers issues? A. IEEE 1394a C. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. Dual-channel C. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802.com 263 Ac tua lTe sts . A." . Any Time.www.4GHz spectrum. Windows Vista 64-bit edition D.co m . and does not wish to lose any files in the process. ESD D. The customer has installed a new cordless telephone recently that uses the 2. Electrical surges C. RDRAM D.11n B. Double-sided B.CompTIA 220-701: Practice Exam A. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A.

C. Hertz C. If the printer needs a firmware upgrade to print multiple documents at once.actualtests. D. If the printer needs a memory upgrade to print multiple documents at once. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. Any Time. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Spyware B. Which of the following should the technician check FIRST? . If the print spooler service needs to be configured for multi-page printing.com 264 Ac tua A. lTe sts A user reports that none of their documents are printing. The user sent ten different documents over a span of an hour. If the printer needs the queue cleared." .co m Answer: A.CompTIA 220-701: Practice Exam E. Wattage D. Trojans C.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO).B . WindowsVista Business Answer: D. DLLs E. Amperage Answer: C Explanation: "Pass Any Exam. B.www. A. Freeware D. Frequency B.

64 C." . QUESTION NO: 875 How many devices are supported on a single USB port? A. D. Lithium Ion D. Any Time. Amperage and resistance are not selling points for power supplies. "Pass Any Exam. C. call the customer and cancel the appointment.actualtests. Use an alternate route and get to the appointment ten minutes after the scheduled time. The technician had planned to arrive five minutes early. Pull over. reschedule for another time.com 265 Ac tua lTe sts . B. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. While replacing the power supply in your PC.co m . you must be careful about the wattage it provides. Alkaline C. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer.CompTIA 220-701: Practice Exam Power supplies are rated in watts.www. Call another technician and have the other technician reschedule the appointment for another date. Pull over. and explain the delay. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. 32 B. Which of the following is the BEST course of action? A. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. It is standard among power supplies and has nothing to do with the devices connected to the power supply. call the customer from a mobile phone. Nickel Metal-Hydride B. 127 D.

the customer demands the computer be replaced immediately.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. B. to boot the computer and retrieve the users data to a shared network drive. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. Speak slowly. The company has provided remote control software.co m Answer: A . The customer would like another computer so they can make their presentation that is due in an hour. Which of the following is the BEST method of working with this user? A. The user is attempting to install a local printer and has become frustrated and is berating the support staff. Work quickly. D. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. Repeat the steps multiple times so that the user can understand the computer terms. Listen and ask questions using non-technical terms. QUESTION NO: 879 A. Shut down the computer. and an error message of a corrupted file. Which of the following is the BEST course of action? sts . C.actualtests. Any Time. Remain calm and positive. Which of the following is the BEST course of action? "Pass Any Exam. explain with authority. the hard drive has failed and the data cannot be retrieved within the hour.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. B. D." . explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. using the various OS options available. After listening to the user.www. Advise the user to not do anything else. As the technician begins to evaluate the situation. C. until the technician can arrive and work on the computer themselves.

larger model.actualtests. Immediately stop working and leave the room to answer the call. The technician receives a call and the caller ID shows the call is from the technicians childs school. conducting an initial evaluation of the problem with the customer. Explain to the customer in non-technical terms. D. in case the customer decides to sue for loss of data. such as a data recovery service. C.CompTIA 220-701: Practice Exam A. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook.www. Listen calmly to the user. explaining to the user the unit will be restored as quickly as possible. C. The customer states they have important documents and photos on the drive which cannot be replaced. as the school can be contacted later in day. and then explain why they cannot get the printer installed themselves. Ignore the call.com Ac tua lTe sts . Document on the service record the steps the technician took to evaluate the drive. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. Immediately replace the hard drive with a new. Any Time. Answer: D "Pass Any Exam.co m 267 . B. Which of the following options is the BEST course of action? A. Remain positive with the user. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. but the data is gone. B. Inform the customer about the need to take the call from the school. D. Request the customer to leave the room while the call is answered. D. C. and then tell the user to try the install once again." . Which of the following is the BEST course of action? A. what has happened to the drive and explain the options available. B. use MMC to grant administrative rights to the user. explaining you will remote into the computer and assist in installing the printer. While the user is talking. they determine that the hard drive has failed. until they have completely calmed down.

C. Establish the probable cause of the card failure for the customer.actualtests. Document the evaluation and actions taken. Which of the following is the NEXT step to take? A. Test the computer to determine the probable cause of failure. Question the customer on any changes made to the computer before installing the video card. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Any Time. C.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Re-evaluate the repair theory to ensure the issue will not occur again. Install an on hand video card and show the customer it is repaired. D. C." . B. B. Which of the following is the NEXT course of action? . D. Question the user to insure they do not attempt to make changes and break the computer again. Check the work area and keyboard for foreign substances. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A.www.co m The technician has completed the repair action on the computer. Boot to BIOS/setup and confirm the hardware settings are correct. the video card is failing. Discuss options acceptable to the customer to address the issue. They have checked the printer and found coworkers have been printing documents. Which of the following would be the NEXT evaluation step? tua lTe sts A. B. Replace the PS2 keyboard with a USB keyboard and try again. Which of the following is the NEXT step to take? "Pass Any Exam. . Check the power connections to the equipment and see if there is a surge protector in use.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. D.

Which of the following actions will BEST resolve the issue? A. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. C. Check that the network printer is connected to the USB port on theusers computer. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. C. D. plug in the scanner. D. B. The technician has to use Device Manager to update the drivers and then attach the scanner. and then configure the card using the administrative account. After inserting the PCMCIA card. Any Time. ensure the phone and modem properties are set for the local area code. B. and then install the drivers. C.actualtests.co m 269 .www.CompTIA 220-701: Practice Exam A.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. The technician needs to install the scanner using the instructions provided. B. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer." . Ask the customer to open the printer properties and check the page size and paper orientation. Answer: B QUESTION NO: 888 A. Install the card using the customers log in. The technician has to boot. After installing the card with the administrative account. Which of the following describes the NEXT step to take? lTe sts . have the customer test the card using their log in. The technician has to turn on plug and play before the scanner will work. D. Ask the customer if they have installed a local printer at home. as this may have deleted the network printer. After installing the card. check Network Places to ensure proper card functionality.

If wireless security is enabled on the network. Docking stations will only work if an external power supply is connected. the Infraredport will no longer function. When the Bluetooth function is enabled. B. A. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks.co m . which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). TELNET C. D. DNS D. NETBEUI is unavailable on non-Windows operating systems. NETBEUI can only be used on pre-Windows NT networks.actualtests. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. C. C.www. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. B.com 270 Ac A. the embedded keyboard will not function correctly." . The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. NETBEUI is designed to be used on small size LANs. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . Any Time. If the external keyboard number lock is toggled on.CompTIA 220-701: Practice Exam A. C. B. Bluetooth devices will need to add the security code. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. HTTP B. D. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. "Pass Any Exam.

run a self-test. turn the printer off and on.co m Answer: D 271 . tua lTe sts A customer reports that a computer can no longer print. is setup as the default printer.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. B. Answer: A. They require more power than other drive types. D. and begin running diagnostics on the printer. C. D:\i386\utilities\console D. "Pass Any Exam. Any Time. and verify the correct tray is being selected before printing. C." . B. The customer works at a company where the users all print to networked printers. and then attempt to print from the computer. Reinstall the printer drivers.com Ac A. Redirect the customer to another printer if available. They have no moving parts and can tolerate vibration. D. They are susceptible to failure typically caused by strong vibration or rough handling.www. Which of the following is the BEST approach the technician should take? . ensure the device is still online. Verify which printer the customer prints to. E. and send a print job.CompTIA 220-701: Practice Exam D. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. turn the printer off and on. NETBEUI is not a routable protocol. Ask the customer which printer the customer prints to. D:\i386\tools\console B. They have a larger platter than other magnetic devices.actualtests. D:\i386\tools /cmdcons C. NETBEUI can only be used with DHCP. run a print engine test.

Any Time. Blu-Ray drives can read Blu-Ray media.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . USB hard drive B. more reliable. C. but not CD media. and require less power.actualtests. D. B. Solid state drives are slower. B. D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. DVD media. and CD media. which of the following holds true? A. DVD drives can readBlu-Ray media. DVD media. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. and CD media. DVD media. but not CD media. Solid state drives are faster. IDE drive C. and require more power." . and require more power. DVD media. Flash drive D. more reliable. Solid state drives are faster. magnetic drives. and require less power. Solid state drives are slower. SATA drive sts . more reliable. DVD drives can readBlu-Ray media.www. C. more reliable.com Ac tua lTe A. Blu-Ray drives can read Blu-Ray media.

23 D.actualtests. A router broadcasts all data packets that are sent on the network." . FTPS C.www.CompTIA 220-701: Practice Exam A. by default? A. Liquid cooling systems are less efficient than the traditionalheatsink technology. A switch interconnects devices on the same network to be able to communicate. HTTPS D. FTP B. where a router interconnects devices on a network. B. Liquid cooling systems are less effective at cooling the processor. B. C. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. and a switch transmits data directly to the device. C. D. 20 B. 21 C. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. "Pass Any Exam. A switch interconnects one or more networks. Any Time. where a router interconnects one or more networks. Liquid cooling systems are more effective at cooling the processor.co m . Which of the following ports needs to be blocked to prevent Internet access? A.com 273 Ac tua lTe QUESTION NO: 901 sts . Liquid cooling systems are not as loud as the traditionalheatsink/fan technology.

and a router transmits data directly to the device. Suspend D. CDFS D. which of the following file system formats would be the BEST choice for security purposes? A. B.www. Hibernate Answer: D "Pass Any Exam. A switch broadcasts all data packets that are sent on the network. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. D.com Ac tua lTe sts . which of the following is the BEST task to perform? A. Partition the hard drive. Backup the hard drive. Any Time. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. C.co m 274 . Update the device drivers.CompTIA 220-701: Practice Exam D." . Wake on LAN (WOL) B. FAT32 C. Format the hard drive. Standby C. NTFS B.actualtests.

11i network standard that ensures the most secure wireless encryption. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. WPA D. WEP was the original encryption standard developed for WiFi networks. Any Time. Device Manager B.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. WPA was an upgrade.www." . Security key used C. Disk Management D. SAFER+ is used to encrypt Bluetooth communications. WEP2 C. WEP B. Encryption type D. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. System Information C.actualtests. Broadcast name B.com 275 Ac tua lTe sts . but WPA2 was the most secure standard.co m . WPA2 Answer: D Explanation: WPA2 is the more secure 802. but that could be easily hacked.

B. Ctrl + Alt + Esc B." . Fingerprint scanner C. Malicious code that can propagate itself to different host files.com Ac A. Port 25 is no longer being used. IR scanner B. A program that is used to track user information for commercial reasons. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25.www. "Pass Any Exam. D. Drive lock D. Windows Key + D C. Which of the following has MOST likely been performed? A. Ctrl + Alt + L D.co m 276 .actualtests. A malicious program that spreads itself in a system without the need of a host. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . C. QUESTION NO: 910 Which of the following BEST describes a virus? A. A program that appears to be harmless but has a malicious agenda. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Port 25 has been opened. Any Time.CompTIA 220-701: Practice Exam A. B.

Username and password B. Biometrics C. Port 25 is setup for port forwarding. B. Which of following drive types did the technician install? A. Data has been restored.actualtests. The hard drive has been reformatted. Solid state Answer: D "Pass Any Exam. SATA B. m Answer: B . PATA D. Data has been backed up.www. IDE C. The hard drive is set to pre-format conditions. D. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A." . Port 25 is running at full duplex.com 277 Ac tua lTe sts .CompTIA 220-701: Practice Exam C. D. C. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. Any Time.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. BIOS security D.

QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. IR keyboard D.co m 278 .7GB? A.actualtests. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. Dual-layer DVD B. FDD D. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Optical C. Single-layer DVD D.7GB of data. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. Any Time." . Laser barcode reader C.com Ac tua lTe sts . Solid state B. Floppy disk C. CCD barcode reader B.www.

Any Time. Resolution C. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Degauss D." . Control Panel C. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . My Network Places B. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. S-Video C. Task Manager B.www. Auto Alignment B.actualtests.CompTIA 220-701: Practice Exam A. My Computer D. Start Menu C. Event Viewer "Pass Any Exam.com Ac A. VGA D. Task Bar D.co m 279 . HDMI B.

Satellite C.com Ac Biometric authentication is a security feature preventing access to a device. Wireless B. DSL D. Satellite . "Pass Any Exam. Cable D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Which of the following is an example of this feature? tua lTe sts A. Any Time." . Fingerprint scan B. Verbal recognition D. Password C. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.co Which of the following network connections uses an analog signal? m 280 . Dial-up C.actualtests.www. Dial-up B. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A.

Cell phones B. USB 2.com Ac tua lTe sts .0 interface? A. 800Mbps D. 7 meters (23 feet) C. 5 meters (16 feet) B.0 B.co m 281 . IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.www." .CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. USB 1. Notebooks C. IEEE 1394a D. PDAs "Pass Any Exam. 480Mbps C.1 C. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. 10 meters (33 feet) D. Desktop PCs D.actualtests. Any Time. 400Mbps B.

15 C. Right click on My Computer > Properties > Computer Name Tab B. Right click on My Computer > Properties > Network Identification Tab C. 800Mbps .co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 7 B." . Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam.actualtests. 400Mbps D.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. 300Mbps C. Any Time. 63 D.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. Control Panel > System Applet > Properties > Advanced Tab D. 150Mbps B. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A.

" .RW drive Answer: B QUESTION NO: 934 In Windows XP. CRT monitor C. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .co m .actualtests. Intel Pentium 4 Extreme Edition D. Intel Itanium C.www. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Windows Server 2003 C.com 283 Ac A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. WindowsVista Business B. Intel Pentium M B. USB mouse D. which of the following is the proper way to delete a print job in queue? A. Intel Core 2 Duo "Pass Any Exam. Laptop LCD screen B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Windows 2000 Professional D. Any Time.CompTIA 220-701: Practice Exam A. Optical DVD. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D.

The ToggleKeys option is enabled. Newer ATX power supplies do not use pins 21 through 24. The FilterKeys option is enabled.co m 284 . Older ATX power supplies are no longer available.www. 9-pin male to male C. The StickyKeys option is enabled. Answer: B While replacing an ATX power supply in an older model desktop PC. D. C. B. 6-pin male to 4-pin female B. C. Which of the following is the MOST likely cause of this situation? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. numbers appear on the screen. Newer ATX power supplies are 20/24 pin compatible.com Ac QUESTION NO: 939 tua lTe sts . the cable is plugged in and the PC is up and running. the technician observes the motherboards main power connector has less pins than the new power supply cable. Any Time. B. Which of the following is the BEST reason why this fix worked? A. After clearing it with the manufacturer. Older ATX power supplies have a separate P4 connector.actualtests." . 4-pin male to male D. D. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. Which of the following is the correct cable to use? A. The NumLock option is enabled. Answer: B "Pass Any Exam.

www. Printer settings D. DSL D. On thesouthbridge chip C. DDR2 C. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. Print queue C. Print test page B. On the front side bus D." . Fiber B. SDRAM B.com Ac tua lTe sts .actualtests. Any Time. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Between the CPU and RAM B. SODIMM D.co m 285 . Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. RDRAM "Pass Any Exam. Cable C.

11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam." . Non-plenum C. 801.com Ac Which of the following wireless types. 802.11a B. 802. BNC B. RJ-45 D. 802.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. STP D. UTP . by default.actualtests.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . Plenum B. Any Time.www.11n C. ST C. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A.11g D. has the GREATEST throughput and amount of coverage? tua lTe sts A.

Maximum output wattage D. Trojan attack C. Which of the following threats has been attempted? sts . Denial of Service (DoS) attack D. Which of the following is the NEXT step in the troubleshooting process? A.actualtests. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Maximum resistance C. Re-install the OS. C. Press ctrl + alt + delete on the keyboard. Maximum input voltage B. Update the keyboard drivers. Any Time. D.com 287 Ac A. Dealing appropriately with confidential materials B. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. B. Attach an external keyboard. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work.www.CompTIA 220-701: Practice Exam A. Compliance in the workplace "Pass Any Exam. The technician explains this is against company policy.co m . Social engineering B." .

Event Viewer B. Cultural Sensitivity D.com 288 Ac tua A. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. token ring. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.www.R. Any Time. analysis and reporting technology (S.CompTIA 220-701: Practice Exam C. 100 meters (328 feet) C. 150 meters (492 feet) "Pass Any Exam.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Professionalism in the workplace D. Despite the stricter performance specifications.co m . It is company policy that all documents be labeled even if they are not sensitive. Configuration Utility D. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. 328 meters (1076 feet) B. Self monitoring. Exceptions C. and ATM. Which of the following security elements governs data sensitivity? A. Unclassified B.A. 30 meters (100 feet) D. Which of the following should be used? sts QUESTION NO: 952 . A." .actualtests.M. Task scheduler C.

QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices.co m Explanation: The single. A. Native resolution B. Contrast ratio C." .actualtests.www. Any Time. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. This chemistry has a high energy density and is lightweight.com 289 Ac tua lTe sts . fixed resolution of an LCD is called the native resolution. NiMH C. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. Besides they only receive charge if the voltage is low. Alkaline D. . Pixelation D. NiCd B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted.

. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. ACPI must be supported by the computer motherboard. basic input/output system (BIOS). Portability B. The BIOS must support ACPI B. the motherboard and processor must support the standard.www. The motherboard must support ACPI D. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. True B. and the operating system." . You always need to compromise in configuration when you purchase a laptop in your decided budget. The processor must support ACPI. Increased performance C. YOU must be running Windows 95 or later C. Desktop replacement D. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. Answer: B Explanation: You need Windows 98 or later to use ACPI. In addition. QUESTION NO: 959 "Pass Any Exam.actualtests. Any Time. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A.co m Answer: B 290 .CompTIA 220-701: Practice Exam A.

Touchpad B. 184-pin DIMM D. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. Point stick D.co m 291 . The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. Any Time.www. CRT D." . such as wireless communications. 168-pin DIMM B. The SIMM is the predecessor to the DIMM.actualtests.com Ac tua lTe sts . 72-pin SIMM C. The SDR SDRAM uses DIMMs with 168 pins. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. ESD C. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. EMI Answer: A "Pass Any Exam. RFI B. 200 MHz and 266 MHz with operational voltage 2. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. Mouse C.5v.

Any Time.co m What does Safe Mode allow you to do? . . Boot the system without scanning drives. DOS B. The server log Answer: B. Another computer with the same video card B. C. D. Logic bomb D. The video card manufacturer's website C.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Start Windows using only basic files and drivers. Worm C. thus forming an image on the drum? "Pass Any Exam." . Run Windows without processing AUTO EXEC.BAT and CON FIG. Windows loads only basic files and drivers so that you can find out the configuration errors easily. Where could you check for troubleshooting information? (Choose all that apply.actualtests. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. The manual that came with the card D.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Skip loading the Registry.) A.www.com 292 Ac tua lTe sts A.SYS B.

co m 293 .CompTIA 220-701: Practice Exam A. thus forming an image on the drum.com Ac tua A password generator can be part of a password manager. RDISK. it can be easier to use a password generator based on that set of rules than to manually create passwords. When a password policy enforces complex rules. Defective toner cartridge B. Writing B. Worn pickup rollers C. What can we benefit from a password generator? lTe sts . Transferring C. Automated System Recovery (ASR) B. Developing D. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. Generators create new passwords every time a user signs in to prevent social engineering.actualtests. Any Time. C. B. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Generators extend the requirement to periodically change passwords.www. Generators eliminate a user's tendency to create passwords that can be a security liability. D.EXE "Pass Any Exam. Brokenfuser Answer: B QUESTION NO: 967 A. Dirty drum D." . Generators eliminate the requirement to establish log-in attempt limitations.

OSI B. respectively. AC in." . DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters.com 294 Ac tua lTe sts . False Answer: A QUESTION NO: 970 Of the following voltage pairings. which one accurately represents the input and output. AC out B. CSMA/CD "Pass Any Exam. True B. you need to use Automated System Recovery (ASR). DC out C. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. AC in. DC out D. Any Time.co m . Enhanced Startup Disk (ESD) D. A.CompTIA 220-701: Practice Exam C.www. DC in. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC in.actualtests. and CD media. DVD media. AC out Answer: C Explanation: The AC in. of power supplies and AC adapters? A. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. ISO C. CSMA/CA D. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP.

com 295 Ac A. 802.actualtests. it only backs up files the files that have changed since the last backup.) lTe sts ." .11g tua Which of the following wireless IEEE standards operate on the 2. you need to select the normal backup type. 802.4GHz radio frequency range and are directly compatible with each other are 802.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. Complete B. There is no such option as Complete backup.www.11d is not a commonly implemented standard.11b C.co m . 802. Copy backs up all files but does not clear the archive bit.11d D. Normal C. Any Time.11a operates in the 5GHz range and 802. Incremental D.11a B. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.11b and 802. 802.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. Although Incremental backup clears the archive bit.11g. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. 802.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. QUESTION NO: 973 Answer: B. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.

Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. Perimeter security B. Any Time. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. 720KB C. INSTALL." .EXE D. 2.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. It is the first layer of access control that is intended to delay or deter entrance into a facility.44MB. QUESTION NO: 977 "Pass Any Exam.CompTIA 220-701: Practice Exam A.co m 296 .actualtests. WINNT32.www.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. Mantraps C. . 1.BAT B. 360KB B.44MB D.88MB. SETUP. Security zones D.EXE C.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. WINNT. The extended-density 3½? floppy diskettes can be formatted to 2.

" . DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. and then remove it from laptop. A. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A.CompTIA 220-701: Practice Exam In order to delete and/or replace system files.www. Any Time.actualtests. ERASE C.co m . which command do you use to remove the Hidden. Star B.com 297 Ac tua lTe sts .Boot file issues Answer: C "Pass Any Exam. True B. Ring D.Only attributes on the file before you replace the file? A. UNDELETE B. System. System files not found B. BUS C. ATT RIB D. Swap file issues OE.BAT issues D. AUTO EXEC. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. and ReaD. Configuration file issues C.

B.www. Which type of attack is probably occurring? A. False tua QUESTION NO: 983 lTe Answer: A sts A.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. Virus attack D. Read Only C. True B. TCPACKattack B. Any Time." . True B.actualtests. m 298 . Hidden. Smurf attack C. System "Pass Any Exam. The server indicates that it has exceeded its session limit.com Ac A. False .co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Archive D. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A.

Archive. They are supported by NTFS files system.www." . HTTP D. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. port 443 and port 80 have been disabled. FTP C. You notice that among all of the other ports.co m 299 . The attributes such as Encryption and Compression are not supported by FAT 32. True "Pass Any Exam.D QUESTION NO: 986 A. HTTPS Answer: C. Dial-up Answer: C QUESTION NO: 987 USB. Read Only. eSATA and Express Card/54 are examples of hot pluggable devices A. Cable B. Compression Answer: A. Refer to the following Internet connectivity methods. What services are associated with these ports? (Choose two. and System attributes on the files.CompTIA 220-701: Practice Exam E.C. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . Satellite C. Any Time. Telnet B. DSL D.) A.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden.actualtests.B.

CRT B.CompTIA 220-701: Practice Exam B. once setup.ROM drives. the floppy drive requires no external access.co Answer: D m 300 . LED Answer: B QUESTION NO: 990 Which of the following password. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A." . is necessary to be entered before booting into the operating system? A. D. floppy disk drives can no longer be purchased new. LCD D. Hide answers/explanations Atypical backlight technology is A.25-inch form factor and must be installed in the larger drive bays C. floppy drives have a 5. CCFL C. Because it is antiquated technology. POST B. Although some drives might not clearly key the receptacle for the Berg power connector. Like DVD.www. Like a hard drive.actualtests.com Ac tua lTe sts QUESTION NO: 989 . BIOS D. B. you must insert the connector correctly or the drive can be damaged. LDAP Answer: C "Pass Any Exam. Any Time. User Accounts C.

com Ac tua lTe sts . however. a portable computer with a docking station is generally connected to a local wired network. Which of the following feature enables that? A. Live CD B. Network C. "Pass Any Exam. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. Any Time. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. which statement concerning CPU and RAM configuration is most true? A.co m 301 .actualtests.www. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM." . Hardware profile C. D. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Floppy D. C.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Roaming profile B. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. For example. modern operating system on a computer lacking mutable secondary storage? A. B. if it is used in a hotel or on an airplane. Driver signing D. the portable computer will automatically connect to a wireless network.

Any Time.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m .ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. FTP B. what is your recommendation so as to avoid the potential damage during transit? A. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. HTTP sts . malicious software that changes the user's home page D." .com 302 Ac tua lTe A. During your working hours. As an experienced technician. malicious software that is self-replicating and self-propagating B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. Remove Backlight D. Remove DVD. malicious software that monitors Internet surfing habits C. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. VPN C. WAN D. Remove PC card adapters B. Remove LCD C.actualtests.www.

DNS server Answer: A. A VPN is a secured line of communication between two points through a public network.actualtests. B.co m 303 .CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. Any Time. C:\System\Windows32 C. C:\Win\System32 "Pass Any Exam.com Ac tua lTe Refer to the following descriptions. Default gateway D.B A.www. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A.) A. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. C:\System32\Win B." . A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . True B. D. IP address B. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. C. Subnet mask C. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date.

This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Illegal operation D. General protection fault C. what is the error that will be generated? ." .www. Socket479 B. ZIF C. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A.actualtests. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. It also occurs when a program tries to access a memory address which does not exist. Windows protection error B. SPGA "Pass Any Exam. Backlight B. Inverter C.co QUESTION NO: 1002 m 304 .CompTIA 220-701: Practice Exam D. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A.com Ac tua lTe A. Any Time. System lock-up sts When a Windows-based application attempts to access memory another program is using. Screen D. LPGA D.

Any Time. double-layer DVD+R B.R D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A." . No other given options can store roughly more than 17GB of data.www. and then clicking and dragging D. Left-clicking the mouse and double-clicking the Taskbar C. single-layer DVD.actualtests. Hard disk D. Moving the mouse pointer to the top of the Taskbar. Double-sided.com Ac A. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Single-sided. The dual layer capacity of Blu -ray disk is 50 GB. single-layerBlu-ray disc C. Double-sided. Controller C. Drive interface B.co m 305 . Highlighting the Taskbar and double-clicking in the center tua lTe sts . Right-clicking the mouse and dragging the Taskbar to make it bigger B. pausing until the pointer turns into a double-headed arrow. Host adapter Answer: A "Pass Any Exam. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Double-sided.

Perimeter security D.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. Which port will you need to block to prevent Telnet from being used? A. What is usually a cause of this? A. Spilled liquid B. you're trying to educate users on the importance of security. 22 C.com 306 Ac tua lTe sts . You explain to them that not every attack depends on implementing advanced technological methods. Any Time. you decide to use your firewall to block the Telnet protocol. you explain. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. 21 B. 23 D. Power surge D." . you notice a discolored area. Some attacks. IDS system C. Social engineering B. Underclocking Answer: C QUESTION NO: 1009 As part of your training program.co m . It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. QUESTION NO: 1007 To increase security. What term do you use to describe attacks of this type? A. take advantage of human shortcoming to gain access that should otherwise be denied. controller.www. and a host adapter. Biometrics "Pass Any Exam. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard.actualtests. A HDD magnetically stores data on discs that are known as platters. Improper manufacture C.

Other companies make use of other named such as i.www. which can connect up to __peripherals in a daisy-chained topology. 63 D. 15 B. It was used with trademarked name FireWire. such as video devices. 127 C. lTe sts .actualtests." . A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. which means delivering data at a guaranteed rate. Any Time. /? B.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. A. This is because it is not only high speed but also supports isochronous data. to describe their 1394 products.link and Lynx.co m 307 . QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. /and D. /help C. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A.

Tracert D. sts .actualtests. Ipconfig C. Click Start-> All Programs-> Search. Left-click a directory and choose Find. how can you start a search for files and folders? A. Click Start-> Search. Ping B. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. B. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). Daisy wheel D. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Run search. Any Time. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Toner cartridge C. Paper tray Answer: A QUESTION NO: 1014 In Windows XP.www.exe at the command prompt.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper." .CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A.co m 308 . This ink is fired through Ink Cartridge. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Answer: D "Pass Any Exam. D. C. Ink cartridge B.

" . Answer: C.actualtests.www.18. Lift by bending over at the waist. Display an OSHA poster in a prominent location. This is not a valid IP address .D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. Berg "Pass Any Exam.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Use a cart for heavy objects. Class C D.1. Attend yearly OSHA safe work environment seminars. which of the following are good procedures to follow? (Choose all that apply. B. D. Any Time.226. AT system connector B. C. Carry monitors with the glass face away from your body. C.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply.) A. B. Ensure that there are no safety hazards in your path.com 309 Ac tua lTe sts A. What class is this address? . Provide properly maintained tools and equipment.) A.co m You have a computer with the IP address 171. Keep records of accident reports. Answer: B. Class A B. D.C. Class B C.

Molex D.D QUESTION NO: 1022 "Pass Any Exam.CompTIA 220-701: Practice Exam C. A faulty transfer corona wire B. Any Time. What two things are the most likely causes of this problem? (Choose two. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. An overheating printer C.www. For example. to a laptop.com Ac tua lTe sts The docking station adds expansion capabilities.actualtests. A broken cleaning blade Answer: C. . as well as additional ports. you see residue from previous images on the output. A bad erasure lamp D. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A.) A. S2 C. without sacrificing the mobile computing functionality of the machine." . True B. S3 D. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. S4 QUESTION NO: 1020 A.co m Answer: C 310 . S1 B.

Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Any Time. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. D. the customer is anxious to know when he might come back to pick up his computer. The technician will get back to them as soon as possible. B. SoliD. Therefore they use Molex connectors. D.com 311 Ac tua lTe sts . he takes the computer to the Repair Center and as a technician. Before leaving the Repair Center.www. C.actualtests. SATA hard drives most often use the same type of power connector as PATA hard drives.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. Give the customer an estimated time for repair based on the technicians assessment. C. Molex connectors are used with PATA hard drives. So. B. Inform the customer that others are waiting. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. you are responsible for fixing the problem. The 4 pin Berg connectors provide power "Pass Any Exam." . Memory cards C. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Ask the customer when they would like to have the work completed.state drives D. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A.co m . but he has no idea what the problem is. Ask the customer to check daily to see when it is completed. there is something wrong with it. Recently. Thumb drives B. What is the best answer to that? A. while Berg connectors are used with floppy drives.

"Pass Any Exam.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. 300volts B.000 volts to feel a shock. It has a fliparound screen and can be held like a large notebook." .000volts C. The charge below 3. lTe sts . Both SATA Power connector and Molex connector cannot be used on the same drive. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting.000 volts is below human sensation. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. It also allows you to write notes directly on the screen with a special pen called stylus.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. Netbook D. Any Time. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.co m .www. 300. 3. Luggable B. SATA hard drives and PATA hard drives do not use the same type of power connector. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector.000volts D.actualtests. 30.CompTIA 220-701: Practice Exam supply to floppy drives. The P8 and P9 connectors are used by AT-based motherboards. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. Tablet C.

actualtests.com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB." .co m 313 . True B. False Answer: A "Pass Any Exam. Any Time.www. eSATA and Express Card/54 are examples of hot pluggable devices A.

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