CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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www. WiFi Protected Access (WPA) D. The PC needs a 24-to-20 pin ATX adapter. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. Which of the following is needed to solve this issue? A. The PC needs a 26-to-20 pin ATX adapter. B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. The PC needs a NLX to ATX adapter.co m 7 .com Ac tua lTe A. D. Tape D. C. The PC needs an AT-to-ATX adapter. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. Trusted Platform Module (TPM) B. Flash C." . SDD B.actualtests. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. Which of the following can be disabled in the BIOS to prevent this message from appearing? . Intrusion detection C. Any Time.

com Ac tua lTe sts A. MIDI C. 6-pin mini-DIN D. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. Satellite D. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. DVI B. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Cable C. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Hardware Compatibility List "Pass Any Exam." .actualtests. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D.co m Which of the following connectors are used for musical equipment? 8 . how would the technician update the driver? A. HDMI . DSL B. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Any Time. After extracting the driver. Device Manager> expand 'Sound. System Information B.www.

255.co m Answer: A . Sound card B. However.0-191.0. sts In the laser printing process.255.0-223.actualtests.255. NIC D.255.0.255 D.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.CompTIA 220-701: Practice Exam C. A wax-based substance is melted and applied directly to the media. the beep codes may vary.1-126.0. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.com 9 Ac tua lTe A.255.0.255. Dr. 128. Which of the following components has MOST likely failed? A. and 2 short beeps. Power supply C. Watson D. Toner is applied to a photoconductor and transferred to the media. which of the following is true? . Heat is applied to heat-sensitive media to create an image. C. 224.1.255.0. "Pass Any Exam.www. D.1.0-255.0. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. Toner is sprayed to the media." .255 C. B. 1. Any Time.255. because of the wide variety of models shipping with this BIOS. 192.255 B.

PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue.com 10 Ac A technician is installing Windows Vista onto a new computer locally.actualtests. Any Time. the technician discovers that the user was eating lunch while typing the document. The technician comes to the conclusion that liquid was "Pass Any Exam. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. NAT translation D. DVD C. RJ-11 D.www. Floppy B. MAC filtering C. RJ-45 B. WPA encryption B. in which the keys are not typing anything within document editing software.co Which of the following connector types is used on CAT5e cable? m . After questioning the user. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. Blu-Ray D.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A." . ST C. BNC .

Replace the keyboard with a new keyboard. Ask the user open-ended questions.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). A. Check the ink cartridges for proper ink levels.co m . but nothing is being printed on the paper. According to the troubleshooting theory.actualtests.3 V rails. 24 Answer: A. B. which of the following would be the NEXT step to follow? A. because most of the electronic components (CPU. D.3 B.com 11 Ac tua lTe sts . D. C. Check the toner levels in the printer. RAM. Any Time. 5 C.3 V for power supply. The printer successfully feeds paper through the unit while running the manufacturer's print test. Which of the following should the technician do FIRST? A. C. 3. 15 E. 6 D. B. Replace the fuser in this printer. QUESTION NO: 33 "Pass Any Exam. chipset." . AGP and ISA cards) used 5 V or 3. Update the firmware in the printer.CompTIA 220-701: Practice Exam spilled onto the keyboard. Make closing notes of the repair. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. PCI . Verify the system functionality.www.

Smart card reader C. KVM D.actualtests. 23 C.www. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . 80 "Pass Any Exam. Insulate a component from the friction of theheatsink B." . Roll back the video driver C. 25 D. Reduce heat on a component through evaporation C. 21 B.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. when the video game starts the computer crashes.co m 12 . Barcode reader B. Which of the following should the technician perform FIRST? A. Provide for heat transfer from a component to theheatsink D. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer.com Ac A. Any Time. Update the video driver B. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Run a System Defragmentation D.

Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Power on password B.co m . Copy the document to a network drive as a backup so that work can proceed. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. the technician discovers the customer has a confidential document open. Leave the document open and do not mention it to the user and proceed with the work. C. Close the document without commenting to the user and proceed with the work. Ask the user to close the document so that the work can proceed. Recommended for analog phone lines B. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. B. Without it the computer will not "Pass Any Exam. Complex logon passwords D. Flexible PVC outer jacket C." . Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Which of the following steps would be BEST to take? A. Recommended for ceiling use only D.www. Any Time. Upon making the connection.actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. When the system is first turned on it will prompt for the Power On password.com 13 Ac QUESTION NO: 39 tua lTe sts . Intrusion detection C. D.

The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. USB printer.CompTIA 220-701: Practice Exam continue to boot.' It has a USB flash drive. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. RJ-45 B.co A technician is trying to install a previous-generation expansion card into their new laptop. Which of the following is MOST likely the reason? m 14 . QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. The card is a PCI Express card and the laptop supports PCMCIA. The expansion slot needs to be enabled in the BIOS first. B. B. the card refuses to fit into the expansion slot. Which of the following is MOST likely preventing the machine from booting normally? A. The card is a PCMCIA card and the laptop supports PCI Express cards. D. Answer: B "Pass Any Exam. The card needs to have the compatibility jumpers set before it can be installed into the system. RJ-11 C.www.com Ac QUESTION NO: 42 tua Answer: D lTe A." . sts . D. and USB webcam installed and connected. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. Any Time. However. C. BNC D. C. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup.actualtests.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Leave the station and call another technician to complete the repair. the technician checks the port the printer is assigned to and finds it is set to LPT1:.www. D. Update the BIOS C. Upgrade the firmware E. Start>Settings>Control Panel>Administrative Tools C. B. Which of the following is the BEST course of action? A.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. which of the following are best practices? (Select TWO).co m . Start>Settings>Network Connections B. Politely inform the user that all questions will be answered later. another user begins asking irrelevant questions." . Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Delete existing programs D. A. Start>Settings>Control Panel>Accessibility Options D. It is inhibiting progress because the technician cannot concentrate and becomes irritated. Take a long break to step away to relax and refocus.actualtests. Any Time. Delete personal data Answer: B. Upgrade the processor B.D QUESTION NO: 64 While a technician is working on an employee's computer. A. C. After checking to make sure the network printer is available. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Which of the following devices are the additional four pins used? "Pass Any Exam. Request the manager to assist in the situation.

Positive attitude Answer: A "Pass Any Exam. Widgets D. Features C.com Ac A. Extra RAM D. Cultural sensitivity C. Timeliness D. a user is unable to print documents to locally attached printers or network printers.actualtests." . Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . The user was able to print previously. Incompatible cabling B. Extra drives B. Applets B. The processor C.www. Any Time. Printer hardware problem C.co m 22 . Print spooler is not running tua lTe On a Windows computer.CompTIA 220-701: Practice Exam A. Incompatible print driver D. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Personal calls B. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A.

802. Anti-virus software D. 802. monitor. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard." .com Ac tua lTe sts . Any Time. Use a slightly damp cloth and a vacuum D.11b C.www. printer.actualtests. and network when using a laptop? "Pass Any Exam.4GHz band with a maximum data rate of 11Mbps? A. Anti-adware software C. 802. Use a dry paper towel and an anti-static strap C. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. mouse.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. Use a lint free cloth and glass cleaner B. 802.11g D.11a B. Anti-spyware software B.co m 23 .

192.255. Restate the issue or question to verify understanding.CompTIA 220-701: Practice Exam A. Listen and do not interrupt the customer. After they finish explaining.0. C.255 D.0." . Delete a virus that has infected the hard drive through the command prompt. a technician's NEXT course of action should be to: A. C.actualtests. Allow the restoration of a previously made image of a desktop through the command prompt. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Network hub C.255.co m 24 . 127. D. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts .255.255 C. D. B. Offer different repair options for the user's convenience. 224.0 B. Docking station D. Any Time.255. Provide proper documentation on the services provided. Provide a way to recover corrupted print jobs through the command prompt. 255. Bluetooth B. B.0.0.0 Answer: D "Pass Any Exam. Provide a way to access the hard drive in an emergency through the command prompt.www. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A.com Ac tua A.

" . AMD Athlon 64 and 64 FX? A. C. Hyper-threading B. Blu-Ray D. Any Time. The processors have an additional 64 instruction sets. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. SD card B. B.actualtests. Quad core processing D.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A.www. D. Zip drive C. The processors are made with a 64nm manufacturing process.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. Stylus "Pass Any Exam. The processors provide a 64-bit register. The processors contain 64K new transistors. Dual core processing .com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. SpeedStep technology C.

NTFS D. PCIe C. Biometrics D. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. Any Time." . PCI B. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface.www. "Pass Any Exam.com Ac tua lTe sts A. ISA D. CDFS .co m Which of the following file systems MUST be used when implementing EFS? 26 .actualtests. FAT C. The hard drive needs ATA drivers loaded via the F6 option during install. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. Which of the following is the MOST likely reason? A.CompTIA 220-701: Practice Exam B. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. Smart card C. FAT32 B.

Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. which of the following troubleshooting steps should be done? "Pass Any Exam. otherwise it may try to boot from floppy ). KVM C. C. Docking station Answer: D QUESTION NO: 85 A. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. Any Time.actualtests. Just at this point press F6 and show the drivers on the floppy. Of which of the following is this an example of? tua lTe sts . Before the drive is replaced. D. The hard drive did not have the jumpers configured correctly and needs to be checked.co m .CompTIA 220-701: Practice Exam B. The hard drive is incompatible with Windows XP and needs replacement. A smart card reader B. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. The hard drive needs SATA drivers loaded via the F6 option during install.com 27 Ac A technician has a security device which displays a number that changes overtime. PCMCIA card D. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. A biometric device D." . An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. PCI Express card B. A token device C.www. it will ask you if you want to install drivers.

services. MSCONFIG Answer: B QUESTION NO: 89 802.exe C.exe in the Run box accessed via the Start Menu. this is fine. The Services window will open. services.msc from the Run option on the Start Menu. MMC C.11g has the potential to support up to: "Pass Any Exam. Identify the problem C. sts . but the information is limited." . Perform a backup D.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. gpedit. Any Time. MSINF032 D. If you want a quick visual of which items are running or stopped. The first is to use the MS Configuration Utility by typing msconfig.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware.exe D.co m .mmc B. software and network components? A.www.CompTIA 220-701: Practice Exam A.actualtests. followed by clicking the Services tab. Establish a theory of probable cause B. msinfo32. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. The preferred way to make changes to services is to launch services. Device Manager B.

Any Time. Passwords D. 50Mbps. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. D.www. 11Mbps. Windows Vista Home "Pass Any Exam. 100Mbps. C. Driver updates for new installations B.com Ac tua A. that causes the system to "crash. Diagnostic purposes of a critical system error D. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error.CompTIA 220-701: Practice Exam A." The term is named after the color of the screen generated by the error. Firewall B. of a non-recoverable nature.co m 29 . Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . B. Save information for critical files before system shut down C. Smart cards C. Windows Vista Ultimate B. 54Mbps. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A.actualtests." .

Which of the following BEST solves this issue? A. C:\Users\ D. Swap the A/C adapter D.actualtests. A. C:\Windows\System32 B.www. Any Time." .D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. Cordless phone B. a technician should look in which of the following default locations? A. Magnet D. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). Toggle theFn keys C. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). Plug the laptop into a UPS Answer: C "Pass Any Exam. Microwave E. Remove all unneeded peripherals B.CompTIA 220-701: Practice Exam C. LCD C. Windows XP Home D.com 30 Ac tua lTe sts . QUESTION NO: 95 A laptop's battery will not charge. CRT Answer: A. C:\ProgramFiles C.co m .

Internet Explorer Properties D. Where can the technician configure this setting? A. B." . Control Panel C. C.com Ac QUESTION NO: 98 tua Answer: B lTe A. Any Time. SDRAM D. A security encryption feature that encrypts wireless traffic with an access point for communication. RIMM B. A network which has no connection to the Internet and is private by design.co m 31 . BIOS B. Which of the following memory types would be the correct type? A. D.www. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. DDR RAM C. sts .actualtests. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. A private tunnel through the Internet to securely communicate with a remote network.

B. USB 001 B. A. PCIe B. CD. IP_ip_address E. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A.www. ISA C.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO).R D.co m 32 ." .R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO).actualtests. AGP D.DL B.RW C. Check for the latest motherboard firm ware updates. DVD. Test the essential components of the system during power on. Test the software and hardware drivers before the operating system loads. Any Time. SNMP D. DVD. D. CD. C. Which of the following types of portable media offers the LARGEST storage capacity? A. Load the operating system into memory during power on. A. \\computername\sharename C.com Ac tua lTe QUESTION NO: 101 sts Answer: B . EISA E. IEEE 1394 "Pass Any Exam.

Answer: B QUESTION NO: 104 A. then the cooling of the PC changes dramatically.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. SMTP B. The cooling of some components can be reduced or totally eliminated and can cause damage." .co m 33 . This address can be verified from printer's configuration. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol.actualtests. sts . Helpensure proper air flow through the case. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. HTTP C. Help limit electrostatic discharge (ESD) inside the case. D.www. if your PC's enclosures are open. Helpprevent moisture buildup in the case. Any Time. QUESTION NO: 105 "Pass Any Exam. However. a technician notices that several unused expansion card slots have open ports. C.CompTIA 220-701: Practice Exam Answer: B. Helplimit radio frequency interference (RFI) inside the case. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. B. HTTPS D.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components.

D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. A technician has verified the printer is online and prints a configuration page from the printer. T-Connector B.co m 34 . QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. C. A. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. Print spooler view in the Printers Control Panel D. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. QoS for printing is not functioning over the LAN. BNC C. The printer needs to have a cartridge replaced.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. Any Time. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. The printer would not start printing again till that print job is removed from the queue. A job in error status is at the top of the print queue." . The print queue window from system tray B. Which of the following is the MOST likely cause of the issue? (Select TWO). The printers IP address has changed.com Ac tua lTe sts . E. Sometime if the IP address of the printer is changed you cannot print. Sometimes.actualtests. Answer: C. New drivers have been released and need to be installed.www. B. D. RJ-45 "Pass Any Exam. To find this problem you can ping the printer from your computer. Properties of the printer from the Printers Control Panel C.

LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector.CompTIA 220-701: Practice Exam D. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. 3x C. A." . How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. B. 8x E. 1x B. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO).co m . 1x and 8x bus speeds can be used. C. You can type the Ipconfig command by "Pass Any Exam. Start>Run>typeipconfig>click OK and ask user to read the results. Any Time.com 35 Ac A user calls and says they cannot get to the Internet. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). 6x D. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results.D QUESTION NO: 109 A.www. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer.actualtests. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. 24x Answer: A. sts . The Syntax IPCONFIG /all displays full configuration information. D.

co m 36 .actualtests." at the bottom of the screen. Which of the following is needed to perform an ASR restore in Windows XP? A.com Ac tua lTe sts QUESTION NO: 111 . C. press F2. The DNS server strictly functions as an ip address lookup for a given domain name. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO).www.. dxdiag "Pass Any Exam. Any Time. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. Dynamically assigns IP addresses for easy client configuration. B. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . A. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP ." . The recovery process will start. Recovery console C. Secures network traffic through shared key encryption. D.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. chkntfs B. Provides security for a network through the use of ACLs. Operating system CD B. you need Operating system CD and the recovery floppy disk that you have created. Vendor recovery CD D. Provides resolution of host names to IP addresses. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names..

com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary.www.co m ." . ping Answer: C. C. Parallel port B.actualtests.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. B. IEEE 1394 port D. Space set aside by Windows for use by the virtual memory swap file. A potentially dangerous virus has been downloaded onto the system. D. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. tracert D. sts . Serial port C. Which of the following is the MOST likely explanation for this extra partition? A. Answer: D A. ipconfig E. Space reserved by the drive manufacturer for firmware.CompTIA 220-701: Practice Exam C. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. This partition is not assigned a drive letter and is not accessible from Windows. Any Time. A recovery partition put there by the manufacturer.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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co m Answer: D . QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. B. Excessive internal display brightness is set. C. Change the paper. the technician has a discussion with the customer and reviews some examples of their print jobs. Control Panel> Accessibility Options> General "Pass Any Exam.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. Any Time. Which of the following should the technician do NEXT? A. Having arrived onsite. C. The airflow is blocked. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine.CompTIA 220-701: Practice Exam Explanation: First check the boot order.www. D.actualtests. If that does not work then you may need to delete and reinstall the printer. You should always use the test page feature from the printer properties. Clean the toner cartridge. B. Which of the following is the correct path to change the language settings? A. D. which you already know." . sts . to test printing. Print a test page. not from an application. The processor is improperly seated due to bent pins. Replace the fuser. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. Insufficient memory for the OS.

Perform a self-test page.11x C. 802. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. Control Panel> Regional and Language Options> Regional Options C. Which of the following standards of wireless card did the technician install? A. Cycle theprinters power. When connecting the laptop to a wireless network. B. Print a test page.11 standards. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. 802. 802. D.actualtests.www. and Bluetooth supports communication up to 3Mbps.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. Reboot the computer.11b supports communication only up to 11Mbps. the technician successfully tests for speeds of up to 54 Mbps." . Control Panel> Regional and Language Options> Regional Options> Customize D.11b D.11g standard if you want to use a standard that can support communication up to 54Mbps. 802.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. 802.CompTIA 220-701: Practice Exam B. Any Time.11x refers to the family of 802. sts . C.co m 45 .11g B. 802.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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co m 52 . False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. and then remove from laptop.C QUESTION NO: 157 To lengthen the life of computer hardware.com Ac tua lTe sts . C. True positive D. Remove hardware in Control Panel. Defragment the hard drive weekly. False negative B. E. D. C." . A. Remove the driver from Device Manager. Upgrade to Windows XP Home directly from Windows 95. D. B. Upgrade to Windows 95 OSR2. Upgrade to Windows 98SE then to Windows XP Home. and then turn off the device. Which of the following describe the potential upgrade paths? (Select TWO). Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. Any Time. True negative C. Turn off the laptop. Stop the device. D. Answer: A. Upgrade to Windows NT4. it is BEST to perform which of the following actions on a routine basis? A. Perform a clean installation of Windows XP Home. Degauss the display and drives. C. then to Windows 98SE then Windows XP Home.CompTIA 220-701: Practice Exam A. B. Clean out the dirt with a damp rag. Clean out the dust with compressed air. "Pass Any Exam.www.actualtests. B.0 SP1 then Windows XP Home.

The paper needs to be replenished. HKEY_CURRENT_CONFIG D. The technician has the correct. B. Answer: C QUESTION NO: 162 "Pass Any Exam. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. B. but is unable to successfully install the drivers. The high encryption package is not installed. The modem is not functioning properly.actualtests. HKEY_USERS C. sts . The computer needs to upload the print job. Which of the following would be the MOST likely cause of the problem? A. updated drivers. D. a balloon in the system tray indicates a print job has failed to print.www. The printer does not recognize the font type. HKEY_ CURRENT_USER B.com Ac tua lTe A. D." . C. Which of the following is the MOST likely cause? m 53 . Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. Printer firmware needs to be updated. C.co When trying to print. The modem is not recognized in Device Manager. The account does not have permission to install drivers.

Masking tape C.co m 54 . LCD C. DVD. a technician finds a wire with insulation damage from rubbing up against a cooling fan. Lithium D. Any Time.EXE C. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer." . SPUNINST. which of the following should be removed to avoid damage during transit? A.actualtests.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. TASKMAN. Electromagnetic Interference (EMI) B. Which of the following should be used to repair the wire? A.com Ac A. CONVERT. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop.ROM drive "Pass Any Exam. PROGMAN.EXE D. Electrical tape B.EXE B. PC card adapters B. Duct tape D.www.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . Mercury C.

Directly spray the vents with compressed air. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Any Time. Which of the following should the technician take under consideration? A. Electromagnetic interference B.www.co m Answer: C 55 . C. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. B. POST C. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. Radio frequency interference D. Install ceiling fans in the room." . Periodically clean the vents using a small vacuum cleaner. Use a moist rag to clean the vents monthly. D.actualtests.CompTIA 220-701: Practice Exam D. High voltage discharge C. BIOS D. LDAP B.com Ac tua A. Which of the following is the BEST preventive maintenance procedure that the technician should perform? .

Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Electrical safety with the extra network cables C. Which of the following should the technician keep in mind when setting up the lab? A. B. Ask open-ended questions to gather the symptoms. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Cable D. sts . D. DSL C. Which of the following can the technician do to better understand the customers issue? 56 . Any Time. Location of the PCs with respect to each other D. Fiber B.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration.actualtests. Begin running diagnostic software and confirm findings with another technician.com Ac tua lTe A. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. run diagnostic tests.www. C. Get the customer contact information. Cable management to avoid trip hazards B.co m A customer brings a PC for a technician to repair. and then confirm the findings with the customer." .

which of the following is broadcasted by default and should be disabled? A. Broadband C. WEP C. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. Any Time. WPA B. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. D. DSL B. To allow the power supply to operate at different voltages B. B.com Ac tua lTe sts QUESTION NO: 174 . Satellite D. Changes DC power to AC power to charge the battery and enhances portability. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A." . SSID D. Converts AC power to DC power that a computer can use to operate and charge its battery. To allow alternating current to be used instead of direct current D. Allows for a portable computer to be easily moved without being plugged into an outlet.actualtests.co m 57 . C.CompTIA 220-701: Practice Exam A. Answer: D "Pass Any Exam. To change the voltage coming from the wall C. Filters incoming voltage spikes and surges.www.

CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. DDR B. SIMM D. Any Time. Laser D. DIMM C. SODIMM B. Laser "Pass Any Exam. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. DDR3 D. Impact B. Thermal B." . SDRAM C. Dot Matrix C.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . DDR2 .www.com 58 Ac tua lTe sts A.actualtests.

VPN C. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. tua lTe A. PCMCIA D. WAN sts Which of the following allows a secure connection between two points? . Any Time. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A." . Thermal B. AGP 4X C. Inkjet C.actualtests. Color Laser D. FTP D.CompTIA 220-701: Practice Exam C. Inkjet D. PCIe X16 Answer: C "Pass Any Exam. HTTP B. ISA B.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location.www.co m Answer: A .

C. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam.www. B. B. D. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . D. SR1234ct B. Make sure the OS has the latest video drivers installed. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display.com Ac A technician is examining a laptop that is booting up but not showing the laptop display.actualtests. Reformat the hard drive to a clean state using the format command. Remove the memory and destroy it. Remove the hard drive and destroy it." . ct23&P#h~ Answer: D A. Make sure the laptop display is enabled. Any Time. Run a large magnet over the top of the hard drive several times. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. Replace the LCD inverter.co m 60 .CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Replace the video card inside the laptop. CompTIA558475 C. rw2%HN D. C.

IEEE 1394 B. SATA D.1 C.www. USB 1.co m 61 . IEEE 1394 D. USB 2." .actualtests. USB 1. S/PDIF B. DDR333 C. Any Time. 1000Mb/s C. 100Mb/s B.CompTIA 220-701: Practice Exam A. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A.0 C.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. 10000Mb/s D. PC2100 B.1/2. DDR400 D. 1Gb/s Answer: A "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 188 .

" . My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Any Time. Start Menu D. Provides use of more powerful video graphics accelerators. C.actualtests.www. Provides access to larger hard drive partitions. Provides addressing of memory beyond 4GB. D. Control Panel C. B. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. Calibrate the monitor. D.com 62 Ac tua lTe sts A. Provides use ofPCIe X16 expansion slots. . The maximum amount of memory a given system can potentially have.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Degauss the monitor. B. "Pass Any Exam. B. Program Files B. Set the refresh rate to the lowest the monitor can display. Data written to a disk located in a paging file that would not fit into the systems RAM. Flash memory used to hold temporary files before deletion. C.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. C. Set the resolution to the highest the monitor can display.

Document findings. C. and outcomes.www.co m Answer: D 63 . Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Built-in encryption standards B." .CompTIA 220-701: Practice Exam D.g.actualtests. Any Time. Identify the problem. send broadcast packets over the LAN to all computers simultaneously. B. collect all packets that are sent to any device on the LAN. actions. B.com Ac tua lTe A. resume from a low power state when it receives a network packet telling it to do so. D. C. Hibernate. Larger capacity than traditional magnetic drives C. Off). Higher data integrity sts Which of the following is a characteristic of solid state drives? . Answer: D QUESTION NO: 197 "Pass Any Exam. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. send packets to other network devices on the LAN instructing then to enter a low power state (e. Verify full system functionality. A portion of physical RAM that is mirrored to the hard drive for redundancy. Lack of drive heads and platters D. D. Establish a theory of probable cause.

com Ac tua lTe sts .CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Was there a power outage since yesterday? B.actualtests. Which of the following RAID levels should be implemented? A. Are you sure the power button is not stuck? B. Purchase an external Ethernet print card. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). C. Were there any new software updates done? Answer: B. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. A. D. Are you sure you ran a find on the system and the program is just not misfiled? D. B. Which of the following questions should a technician ask to help determine what occurred? A.www. Any Time. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance." . RAID 0 "Pass Any Exam. Is the power cable on the monitor loose? D.co m 64 . Has the monitor been replaced recently? E. Which of the following is the quickest way to accomplish this? A. Set up a local print queue. Share out the printer from the attached computer.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. it just keeps rebooting. Move the computer and attach to the printer. Was any hardware installed since it last worked? C.

D. C.com Ac tua lTe sts QUESTION NO: 202 . and serial number. compose a record which allows user authentication.www. track the process of the incident. RAID 1 C. Identify the hardware make. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. which of the following should the technician do FIRST? A. D. Identify the user and associated problem. RAID 4 D. B. B. Elevate the call to a higher level of support. Assign an appropriate priority for the issue. Answer: D A technician uses a call logging process in order to: (Select TWO). E.actualtests.co m 65 . Allows the operating system to assigns dates so that user data files are backed up C. Allows the operating system to be backed up with immunity to virus activity B. select the appropriate priority level for the issue." . Answer: B. C. A.CompTIA 220-701: Practice Exam B. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. help maintain a balanced workload for the help desk technicians. model. Any Time. identify common issues among multiple users.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Allows the operating system to be rolled back to a previous point in time D.

Which of the following can be performed on the hard drive to improve performance? (Select TWO). Blu-Ray D.RW+ B. Empty the recycle bin and deleted email items. Any Time. Use the defragment utility. A. Increased network speed E. Answer: A. B.com Ac tua lTe sts A. E. Increased performance D.www.RW C. Use thecheckdisk utility. DVD. A. Utilize less memory C.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO).co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Userestore point to roll back the computer to a previous date." . D. C. Use the drive compression utility. Longer chip life Answer: C.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. The hard drive light is constantly on.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). Increase system security B.actualtests. "Pass Any Exam. DVD. Dual-sided DVD .

Inform the customer that others are waiting. and asks when it will be done. D.CompTIA 220-701: Practice Exam A. The user states that they do have Internet connectivity. B. Any Time. S-Video Answer: B. VGA E. Encrypted passwords C.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router.co m . Add an exception to the firewall for the program.www. C. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . Ask the customer when they would like to have the work completed. USB B. Run the program as a local administrator. RFID smartcards "Pass Any Exam. Check the Hardware Compatibility List to see if the program is not compatible with the OS. The technician will get back to them as soon as possible." . B.actualtests. Which of the following is the BEST response for the technician to give? A. Check for any updates to the program. Logical token B. Give the customer an estimated time for repair based on the technicians assessment. QUESTION NO: 209 A. D. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO).D QUESTION NO: 208 A customer brings a PC in for repair. A. DVI C. C. Ask the customer to check daily to see when it is completed. CGA D.

B. Contact the vendor for an RMA. Disable the device in Device Manager. Any Time. Which of the following would be the FIRST step in resolving this issue? A.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Retinal scan Answer: D.actualtests. Fingerprint reader E. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD.co m 68 . Ensures all users physically login to the wired network B. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A.www.com Ac tua lTe sts ." . D. Ensures that only certain devices can access the network C.CompTIA 220-701: Practice Exam D. a user is reporting system crashes and performance loss. C. Download and install updated drivers for the device. Answer: C "Pass Any Exam. Coaxial B. Try installing the device to a different port or slot. Encrypts data traveling across the wireless network D. Plenum D. UTP C.

Driver signing B.actualtests. USB drive D. When the laptop is removed from the docking station. when locally connected. Which of the following boot options would be MOST effective in troubleshooting this issue? A.com Ac tua lTe sts . Safe mode with command prompt D. Which of the following Windows features BEST accomplishes this? A. Any Time. the user would like the laptop to automatically switch to the wireless connection.ROM C. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. DVD.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Hardware profile C. Serial Cable B. Safe mode B. CD.www. Floppy drive E. and after restarting their PC the display is no longer appearing. A.ROM Answer: C. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following." .co m 69 . Wireless Zero Configuration D. Boot to the recovery console C.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver.

B. Machine Debug Manager D. D. Disable antivirus protection withinSecurity Center notification. Contains AES encryption D.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A." . A. System Restore C. Update the Antivirus definitions. sysprep "Pass Any Exam. fdisk B.actualtests. Obscure word in a dictionary B. Windows reports that no antivirus software is currently protecting the system. Disable the antivirus logging in the Event Viewer. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Which of the following solutions would resolve this issue? lTe sts . Contains special characters Answer: D. Any Time.www.co m 70 .com Ac tua After successfully installing a free antivirus solution. Contained in a text file C.E QUESTION NO: 219 A. Contains numbers and letters E. Install the Microsoft Malicious Software removal tool. C. Security Center B.

QUESTION NO: 221 Which of the following is a class A IP address? A. Windows XP Home C.CompTIA 220-701: Practice Exam C.0. Windows XPMedia Center D.1 B. and WDS is available in Windows Server 2003. 80 C.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A.0.16. 192. 53 B." . 10. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. Any Time.1 D. WindowsVista Basic B. WindowsVista Ultimate "Pass Any Exam. RIS only comes with Windows Server operating systems. 172. Ghost is a third-party utility. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .1 C.1.168.www. regedit D. 224.0. which comes with Windows 2000 Professional.0. 110 D.actualtests.co m 71 . you need to use the Sysprep utility.com Ac A.1.

" . a technician has determined what has caused the problem. 4. C. the reliability and speed of search indexing. can be used to modify desktop preferences.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. a performance value of system components. 9GB. C. B. makes changes to the registry. B. Any Time.actualtests. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. D. B.com Ac tua lTe sts . Answer: C QUESTION NO: 226 The edit command line tool: A. the speed and available bandwidth of Internet connections. D.7GB. 650MB. D. opens a text based word processor.www.co m 72 . changes the boot sequence order. C. 25GB. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. remaining hard disk storage space.

com 73 Ac tua lTe sts . Document findings. Verify full system functionality. D. Computer Management B. Barcode scanner C. actions and outcomes. Which of the following interfaces should the technician use to manage current application processes on the users computer? A.www. Event Viewer Answer: C QUESTION NO: 229 As a best practice. B. C. Smart card B. Any Time. archive old drivers.actualtests. Fingerprint reader E. check the HCL. clean each component with an approved cleaning solution. Ask the user opened ended questions to see if they agree with the cause.CompTIA 220-701: Practice Exam A. Secure ID Token "Pass Any Exam. REGEDIT C.co m . Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). C. before performing hardware upgrades a technician should: A. Establish a plan of action and implement the solution. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Voice recognition D. Optical recognition F. A." . Task Manager D. D. B. perform a disk defrag.

com Ac tua lTe sts .D. UFS C.www. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.actualtests. NTFS B. Any Time. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. ToggleKeys C.co m 74 . StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: C. FAT D.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. which of the following file system should be used in formatting the drive? A. Encryption Keys D. Right-click My Computer thenselect Manage C. FilterKeys B. Right-click on theprinters icon and select Properties D. Start > Control Panel > System B. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A." .

Any Time. Power cord is loose. Hard disk failure or operating system needs to be reloaded. diskpart D. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Mouse and keyboard need to be cleaned. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on.com 75 Ac A.co m . Bluetooth headset "Pass Any Exam. Nothing else should be plugged into the UPS under a user's desk. format C. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. the AC adapter of the laptop and the computer. Laser printer B." . The hard drive is in standby mode. LCD monitor D.actualtests. C. Which of the following is MOST likely the problem? A.www. D. B. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. convert B. Laptop computer C.

actualtests. Reload the driver for the monitor. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). Assuming the necessary slots are available.CompTIA 220-701: Practice Exam B. Degauss the monitor. and the technician would like to install an additional two sticks of 512MB PC3200. CHKDSK D. Which of the following actions BEST resolves this issue? A. 2100 B. The PC is currently holding two sticks of 512MB PC2700. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 .www. Replace the display adaptor. "Pass Any Exam. C. D." .E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. Windows Event Viewer B. Windows Defender C. 2700 C. FilterKeys E. 5300 tua lTe A technician is installing a RAM upgrade into a PC. AM/FM radio D. Any Time. Data Execution Prevention Answer: B.co m . B. 3200 D. A. Power cycle the computer. Large screen television C.com 76 Ac A.

com 77 Ac tua lTe A. Erase the hard drive using a disk wiping program.actualtests. C. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. An alert when the computer case has been opened C. WPA encryption D. Pass all computer components near a large magnet.www. Any Time. Run FDISK on the hard drive. An alert at logon when an unknown user has tried to logon B. Reformat the hard drive to a clean state using the format command. sts .co A computer is being sold over the Internet. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . B. D. WEP encryption C. A set of firewalls and anti-virus programs protecting the computer D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. MAC filtering B." .

" . B. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A.CompTIA 220-701: Practice Exam A. TV tuner card B. Which of the following would be the appropriate response? sts . Video capture card D. Connect to it through a TCP/IP port C. the server will be back up. One particular caller demands to know exactly how long the system will be down." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. Is your work solely depending on the server? Try to not be upset because before you know it. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue.co m . Graphics card C. a notice appears on the screen which says the site is being blocked by a filter. Connect to it through a computer share B. A technician believes the on-board NIC is bad.www. C. Any Time. Hardware and software are not exact sciences. We believe the problem is the network interface card. I am not the server technician so please do not take a bad tone with me. Connect to it via an aD. We will have it back up within the hour.hoc wireless connection D. There is no way to tell how long this will take. D.com 78 Ac tua lTe The file server had an expected outage this morning.actualtests. We have identified the problem and we will have it back up as soon as possible.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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QUESTION NO: 255

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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actions. RAID 1 C. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. Change theusers permissions so that they cannot create any potential problems in the future. A. RAID 5 D. Answer: A. and outcomes.www.com Ac tua lTe sts . which of the following should be done? (Select TWO). USB 1.co m 85 .actualtests. RAID 1 C. E. Verify full system functionality and implement preventative measures. RAID 0 B. Inform the user every step that was performed throughout the entire troubleshooting process." . B. Document the system findings. D. RS-232 B. Inform the user that the computer may not function as it did before the problem occurred. RAID 0 B. C. RAID 5 D. Any Time.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A.1 "Pass Any Exam.

IEEE 1394 B. SSID D. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A.com Ac A. PS/2 C. WEP C.co m 86 .CompTIA 220-701: Practice Exam C. NAT B.www. Channel 11 D. A. Serial Answer: D. MAC "Pass Any Exam. 802." . MAC filtering C. Any Time.actualtests. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts .11n B. SCSI D. Modem F. NIC E. Parallel D.

Press F1 to shift display to the projector.com Ac QUESTION NO: 276 tua Answer: B. Answer: A QUESTION NO: 277 "Pass Any Exam.actualtests.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Which of the following could the technician do to send the display to the projector? A. Reboot the computer. D. m 87 .www. Any Time. the system will auto-select the projector on restart. B." . Security Center E. but no display shows on the screen. SSID C. MAC filtering D. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. Use appropriate function toggle key to switch display mode. Administrative Tools D. Go into Device Manager and enable the projector. Accessibility Options sts . C. The projector is turned on. System B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. User Accounts C.C lTe A. WPA key B.

Dynamically assigns IP addresses for easy client configuration. C." .44MB Floppy Disk Answer: B. which of the following should be the NEXT action according to the troubleshooting theory? A. Any Time.www. D. Compact Disc D.D. Recreate the problem and reapply the solution to ensure it worked properly. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Backup Tape C. Resolves queries for resolution of host names to IP addresses. Digital Video Disc B. 1. Answer: C QUESTION NO: 278 After the problem is resolved. B. Provides security for a network through the use of ACLs. D.co m 88 . Verify that all other parts of the system are working properly. B. C.actualtests. Solid State Drive F.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Secures network Internet traffic through shared key encryption. Answer: C QUESTION NO: 279 A. IDE Hard Drive E. Return the system to the user. "Pass Any Exam.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO).com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). lTe sts .

com 89 Ac tua lTe sts . Open a command window and runipconfig from the command line. Installation from Microsoft. user to move so the technician can check the computer for problems. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A.com D.co m . The user saved the files to a different location. and then select the Support tab. B. select Properties.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). users coworker to confirm what the user said and verify there is a problem.D. C.www. Open a command window and run net /?from the command line. The local user profile is corrupt." . The user accidentally deleted the files. Network installation F. B. Answer: D. The user selected an alternate hardware profile. Run the System Configuration Utility from the run line and click on the Services tab. C. Purchase a fully configured hard drive Answer: A. and then click on Device Manager.CompTIA 220-701: Practice Exam A. Windows CD installation E. Right click on My Computer. E. D. D. XCOPY all files from another computer C. A. select the Hardware tab.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. right click the Local Area Connection. Any Time. Factory recovery partition B. "Pass Any Exam.actualtests. select Status. Which of the following is the MOST likely cause of the problem? A. B. Open Network Connections from the control panel.

UTP B. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A.actualtests. Any Time.com Ac tua lTe sts ." . Fiber D. 328 feet (100 meters) C. D. Increased RFI B. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. 492 feet (150 meters) D. Decreased EMI D.CompTIA 220-701: Practice Exam C. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam.co m 90 . ThinNet C. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. user to explain the problem and listen without interrupting the user. user to state the issue and stop the user when the technician has an idea of how to fix the problem. 100 feet (30 meters) B. Decreased ESD C.www.

Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. Task Manager D. IDE D. Any Time. net use \\ComputerName\ShareName /persistent:NO :F B. SCSI B. ASR C.www.actualtests. Serial port D. Parallel port "Pass Any Exam. Standard TCP/IP port B. net use \\ComputerName\ShareName /persistent:YES :F D. MSCONFIG B. net use F: \\ComputerName\ShareName /persistent:NO C. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A.co m 91 ." .com Ac A. USB port C.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. Serial C.

inf C. System Properties>Advanced>Environment Variables D. you need to edit the boot.www. System Properties>General C." . PCMCIA D. Boot. Sysprep. PCIe C. AGP Answer: B "Pass Any Exam.dos D. The boot.txt B. System Properties>Advanced>Performance Settings>Advanced B. Ntbtlog. Where would they find this setting? sts .ini that is loaded by the ntldr file that loads the bootstrap process in a system.co m 92 . Bootsect.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.actualtests. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. Any Time. ISA B.ini file is an editable text file with one or more lines that reference partitions to boot to.com Ac A.ini Answer: D Explanation: To configure dual-boot computers.

co m 93 .com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk." . B. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam.www. D. Storing passwords B. Default gateway C. Securing wireless access points D. The UPS is disconnected from the wall. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. C. The default printer is out of paper or offline. A new security update is available for download. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. The speaker wires were disconnected while cleaning. Any Time. Blocking harmful network traffic C.actualtests. Which of the following is MOST likely the cause? A. ISP D. Hostname B.

RG-58ThinNet D. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. Any Time.co m . Which of the following is MOST appropriate? A. The paper jam was caused by moisture in the paper tray.actualtests. the customer asks for an explanation the cause of the problem. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. Start > Help and Support C. B. Right-click My Computer > Help and Support B. An infallible method which binds a signature to a message D. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A .CompTIA 220-701: Practice Exam A.in which adds the signature block to all email messages C." . CAT6 B.com 94 Ac A. D. Cryptographic mechanism that identifies the sender as well as the message integrity B. CAT5e C. the functionality of the rollers was impaired and therefore ceased to transfer properly. The process of removal is so complex that only those certified for repair should attempt to resolve.www. C. Due to condensation within the lower tray assembly. Start > Programs > Accessories > System Tools > Help and Support D. Email applicationadD.

Generators eliminate the requirement to establish log-in attempt limitations.com Ac tua lTe A. D. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. B. Any Time. Generators eliminate ausers tendency to create passwords that can be a security liability. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). Generators extend the requirement to periodically change passwords. C. Allows analog video output to a variety of devices C. "Pass Any Exam. 2GB B.actualtests.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . 128GB sts . 8GB D. Allows digital video to a variety of devices D.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A." . Allows a LCD projectors output to display on a laptops screen B. 4GB C. Generators create new passwords every time a user signs in to prevent social engineering.

Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. Heatsink D." . Any Time. Cable C. Capacitors Answer: C. Dial-up B.co m . Standoffs C. DSL D.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. You should install only the standoffs that align with the holes in the motherboard. Riser cards B. Screws D.actualtests. Fan C. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Motherboard B. sts .CompTIA 220-701: Practice Exam A.www.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. CPU E.

Malicious software that is self-replicating and self-propagating C. Any Time. Malicious software that is self-replicating and self-propagating B.15 D. Malicious software attached to another piece of software D.16.0.CompTIA 220-701: Practice Exam A.168. Malicious software that monitors Internet surfing habits B.0.254.0.0. 172. 192. Downloaded Program Files D.com Ac tua A.1. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A. Malicious software attached to another piece of software D.www.co m 97 .15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . 169.15 B. 10. Malicious software that changes theusers home page C.actualtests. Temporary Internet Files B." . Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Browser Plug-Ins C.25 C.

Ability to detect and correct single bit errors in memory D. KVM B. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally." . Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Ability to bypass the IRQ channels to work directly with the CPU B.co m 98 . Ability to detect hardware incompatibilities and resolve them C.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash.actualtests. USB hub C. Safe Mode with Command Prompt C. Graphics adaptor D.com Ac tua lTe sts . Which of the following would be the BEST startup selection? A. Debugging Mode B.www. Last Known Good Configuration D. "Pass Any Exam. Any Time. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. you would choose the Last Known Good Configuration advanced startup option.

Which of the following should the technician do NEXT? tua lTe sts . Before the technician performs any diagnostics which of the following actions should the technician take? A. Which of the following standards should the technician upgrade to? A.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. The customer asks the technician. 802. D. Restore the backup to a new hard drive. 802. Answer: A QUESTION NO: 317 A customer receives a bluescreen message.11a wireless card D." . 802.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Check the security log for error codes. What is a bluescreen message? How should the technician respond? "Pass Any Exam. Apply the latest service pack.11g wireless card B.www.co m 99 .com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. Boot into Safe Mode. Answer: B QUESTION NO: 316 A. Create a checklist of the most likely issues. Run a backup routine. C. Run a power supply test. 802. B. D. Update all software to determine if this corrects the problem. B.actualtests. C.11n wireless card C. Any Time.

full size keyboard. B." . Logical Token B. Which of the following will allow this functionality? A. Docking station B. Network Hub "Pass Any Exam.com 100 Ac tua lTe sts . C. Daisy chain C.CompTIA 220-701: Practice Exam A. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system.www. RSA keys D.co m . Tell the customer that abluescreen is another name for stop error. Under powered fan B. In the office they want to use a 24 LCD monitor. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer.actualtests. Which of the following is MOST likely causing the sound? A. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Explain that it is a message that assists in identifying problems based on the error code. Failed fan C. and a regular mouse without having to connect all of the devices each time. Pad locks C. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. Any Time. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. D. System clock feature D.

AppleTalk B. A private network between two computers using wireless cards without using a wireless access point between them. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. Once a portable computer is inserted in a docking station it behaves like a desktop computer.www. Which of the following can be installed to accommodate the customers request? A.CompTIA 220-701: Practice Exam D. and bays for storage devices. DHCP C." .actualtests. IPX/SPX D. DNS E. SATA hard drive with a rubber gasket C.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. It provides slots for expansion cards. connectors for peripheral devices. Solid state hard drive D.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. PATA hard drive B. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. B. NetBEUI Answer: B. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. lTe sts . Any Time. "Pass Any Exam.co m 101 .

CompTIA 220-701: Practice Exam C.co m 102 . Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). D. Use the Windows XP Professional for SATA card support feature when installing Windows. Vacuum Cleaner F. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card.com Ac tua lTe sts . Create a utilities partition on the hard disk prior to OS install. C. Press F6 when prompted to load the additional drivers. the AC adapter of the laptop and the computer. Laser Printer B." .actualtests. Any Time. Laptop AC Adapter D. A secured line of communication between two points through a public network. Disable the system BIOS so the SATA card can take boot precedence. Computer Answer: B. D. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. A. B.www. PCIe C.F Explanation: He should plug in the monitor. which of the following must be performed for the installation to be successful? A. Monitor C. ISA B. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A.C. Nothing else should be plugged into the UPS under a user's desk. AGP "Pass Any Exam. Portable Heater E.

Any Time. Spyware D. Bluetooth 2.0 C.www.11a Answer: B "Pass Any Exam. C.co m . 802.actualtests. Edit the config. It says that they need to login and change their old username. Botnet attack C." . D. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Which of the following is this an example of? sts . B. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Infrared D.CompTIA 220-701: Practice Exam D. power cycle the system. password along with all of their account information. Trojan tua lTe A client receives an email stating that their online auction has been compromised. Enter System Configuration Utility and select Startup Menu. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A.com 103 Ac A. Midway through Windows loading. Press F8 after POST but before Windows begins to load. Phishing B.sys file that is located on the root directory. 802.11b B.

ST . but has to be terminated at the last device? A.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. From the start command window D. BNC C. USB B. "Pass Any Exam. RJ-45 D.www. RJ-11 B. From the MMC snap-in C. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. Serial D. SCSI C. From the system configuration utility B." . Any Time. which of the following can the technician use to stop a program from loading at startup? (Select TWO).com Ac In a Windows machine.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together.

I will dispatch a technician as soon as possible but there are a number of jobs ahead of you.www. Registry C. Close existing ticket and open a new trouble ticket for the user.actualtests. Inform the user that there is no record of the prior call. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Any Time. hold the can upright and spray. Which of the following is the BEST response? A. type print lpt1 in the box. Have you removed and replaced the printer drivers already? C. remove the cover. D. type CMD in the run line.co m . MSCONFIG E. Net stop Answer: B. Inform the user that a technician will be out to resolve their problem shortly. C." . when the black window opens. Select Start. C. "Pass Any Exam. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. Inform the user that the problem will be escalated to a supervisor for resolution.CompTIA 220-701: Practice Exam A. Can I redirect your computer to a network printer until a technician can repair the problem? B. Event Viewer B. D. remove all the components inside the case and spray each one separately. B.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer.com 105 Ac tua lTe sts . Unplug the power cable. Performance Monitor D. Unplug the power cable. Which of the following is the BEST response from the technician? A. B. Leave the unit powered up so that any issues with cleaning can be immediately realized.

The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Memory size needs to be adjusted in Device Manager. Anti-static wrist strap D. "Pass Any Exam. Operating system does not recognize the additional memory. C.com 106 Ac A. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Anti-static mat E. GrounD. Memory is defective.D Answer: A. Memory mismatch. remove the cover.fault isolation outlet C. the BIOS only reports the original memory amount. A.co m . Disconnect all external devices.CompTIA 220-701: Practice Exam D. UPS Answer: C. Remove the CMOS battery. Memory brand is different than the computer. C. Anti-magnetic screwdrivers F. Wait until the main battery is exhausted and then remove.actualtests. B. hold the can upside down and spray. Thermal transfer compound B.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. D. D. Which of the following should the technician do NEXT? A. Which of the following are the MOST likely issues? (Select TWO). tua lTe Memory was added to a Windows laptop and upon booting up. remove all components. B. Remove the internal main battery. Unplug the power cable.www. E. sts QUESTION NO: 338 . Any Time." .

CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. Removable storage C. When traveling to other countries C. Replace then entire power supply. Cache D. C.com Ac tua lTe sts A. A. When installing more powerful components . Any Time. B. Replace the fan." . When putting a PC into long-term storage B. When troubleshooting power issues D.actualtests. USB "Pass Any Exam. Front side bus B. Verify the voltage powering the fan. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). D.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . Which of the following is the BEST course of action? A. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A.www. Continue using the power supply until it fails.

Serial D. Nickel cadmium cell D. Heat from theprinthead boils a water-based ink. Any Time. C. Heat from theprinthead transfers an image onto the paper. C. Small wires impact and squeeze ink from a ribbon. D. B. Lithium ion cell Answer: A "Pass Any Exam.co m 108 ." . Heat from theprinthead boils a water-based ink.CompTIA 220-701: Practice Exam B. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. B. Switching-mode power supply B. Small wires strike and transfer ink from a ribbon. SCSI E. Linear power supply C.com Ac tua lTe sts QUESTION NO: 345 .actualtests.www. Answer: C Which of the following BEST describes how an impact printer works? A. Toner sticks to photoconductive areas on a drum. IEEE 1394 Answer: B. Toner sticks to photoconductive areas on a drum. SATA C. Heat from theprinthead melts the ink onto the paper. D.

co m . 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. 32x C. Although the technician has immediately responded to the dispatch. 24x B. SATA B. AGP C. ODBC B. sts . 48x D." . you need to use ACPI standard. IRQ D. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop.ROM can be read? A. the technician finds the customer extremely angry that it has taken "Pass Any Exam.actualtests.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. Any Time. ACPI C.www. SODIMM D. It was introduced in 1996 and is an extension of the system BIOS. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A.

D. MAC filtering is preventing the computer from connecting to the network. document the situation and inform the manager that the customer was not happy with the response time. actions taken and the outcome.11a to 802. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. Ask another technician to verify that the findings are correct. lTe sts A technician has replaced a failed keyboard that was full of debris. Answer: B "Pass Any Exam. Empathize with the customer then focus on completing the task in an expedited manner. C. to ensure that the keyboard is still functioning. Upon closure. The technician then explained to the customer the importance of keeping a clean area around their computer. They were able to connect without a problem the day before. The wireless network card has been disabled by the hardware switch.www. Document the issue including findings. B. Upon closure. Focus on completing the task in an expedited manner. Make sure the customer is aware that the current service level agreement allows for an eight hour response.actualtests. Follow up with the customer at a later date. Any Time. B. The wireless network is not properly configured.11n. C. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. C.co m 110 . but now they are unable to see the network at all. B. Report the incident to thecustomers manager. document the situation and inform management that thecustomers behavior was undesirable. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Which of the following should be the technicians NEXT troubleshooting step? . Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop.CompTIA 220-701: Practice Exam over four hours for a response.com Ac tua A. D." . Recent provider upgrades have changed the wireless specification from 802. D. Which of the following is the MOST likely cause for the problem? A.

B. Thecustomers permissions have changed and needs to be an administrator to print color. It prevents voltage from shorting out the CPU. Switch C. the customer asks what the tube of paste that came with the CPU is used for. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. Any Time.com Ac tua lTe A.co When installing a new CPU for a customer. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. D. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . It assists in keeping the CPU cool.actualtests. C." . The DHCP service needs to be restarted on the client computer. C. Which of the following is the MOST likely cause for the customers issue? A. The print spooler service needs to be restarted on the client computer. The printer address has changed and the customer needs to remap their printer. The customer was able to print and then left on vacation. Since returning the customer is only able to print to the black and white printer. B. It keeps the new CPU from falling out of the socket. Firewall B. Everyone else is able to print to the color printer without a problem.www.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. It prevents theft by covering the values written on the CPU. Ethernet hub D. D. sts .

Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.actualtests.7 D. Copy C.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run.CompTIA 220-701: Practice Exam A.3 B.1.1. A full backup backs up all the files on the disk. sts .1. Limited amount of memory for the display adapter B.co m 112 .16 C.9. these files are then marked as archived. A copy backup backs up the selected files and does not mark the files as archived. The backup should clear the archive bit for each file.1. Which of the following is the MOST likely cause of this? A. Graphics card jumpers need to be reconfigured D." . Not enough free space on the hard drive C.15.168. 206. Which of the following backup type should be selected? A. 176.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.www. Incremental B. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam.1. 192. Any Time. 8. Full D.

actualtests. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again.com Ac tua While a customer is describing a problem to a technician. However. has four integrated processing units. two separate processing units. D. Answer: D QUESTION NO: 360 A dual core CPU has: A. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . double the number of pins. D. Any Time. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. D." . twice the amount of cache. B. C. has two error correcting and checking units. the customer is not done describing all their symptoms. B. C. the technician knows what the solution is. Answer: C QUESTION NO: 361 A.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. has twice the cache of a dual core processor. C. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. B.www. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. requires memory to be installed four units at a time.co m 113 . is clocked four times faster than a normal unit.

B. C. Which of the following would BEST resolve this issue? A. secure communications with websites. A UPS D. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. Any Time. Replace the touch screen. D.co m 114 .actualtests. The laser will be hot. Which of the following safety precautions must the technician be aware of before repairing the printer? A. Nonmetallic tools C. The ink carriage might move. provide remote assistance to users.com Ac tua lTe sts .CompTIA 220-701: Practice Exam A. B. C. The print fuser will be hot. C. Reinstall the mouse drivers. D. A wrist strap B. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. Calibrate the touch screen. "Pass Any Exam. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. D. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. B. prevent unauthorized login attempts. The print spooler can catch any loose clothing.www. Replace the mouse." . encrypt the contents of a hard disk.

com Ac tua A. telnet D. Answer: C "Pass Any Exam. C. Ask the user about where information on that update was released. State that the update has no relationship to the new issue and continue implementing a solution. C. Post notices around the building.actualtests. ping C. Which of the following would be the BEST way to communicate the mandatory update to the users? A. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Wait until the customer completes their statement andexplain how to resolve the new issue.www. Which of the following is the BEST way to respond the customer? A." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. B. Disregard the statement and continue to resolve the new issue. ipconfig B. Any Time.co m Answer: C 115 . Email the users about the update. D. Stop the mandatory update. B. Install the update without notice. D. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours.

Backup registry file C. Display Settings>Advanced Settings D." . Answer the call and then resume work. Save registry file "Pass Any Exam. how can the registry backup before changes are made? A. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Ignore the call and call back afterwards. . Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A.www. Which of the following is the BEST course of action? A. Export registry file B. Remove any incompatible hardware. B. Step outside and answer the call. B.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Control Panel>Services C.co m When attempting to boot-up. Clear any removable disks from all drives and start-up PC. D. C. C. Which of the following is the FIRST procedure that a technician should carryout to correct this error? .com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. D. a PC displays MISSING NTLDR. Ask the customer for permission before answering the call. Install Windows Updates. Any Time. Disable plug and play in the BIOS.actualtests. Control Panel>Configuring Desktop B.

9-pinD. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. B. shell E. Start>Settings>Control Panel>System>Hardware C. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP.com Ac tua A. Which of the following would be the BEST method? A." .co m Answer: B 117 . Start>Settings>Control Panel>Speech D. RJ-45 C.actualtests.www. Activate infrared ports in the BIOS.shell B. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. 6-pin Mini-DIN Answer: A "Pass Any Exam. which of the following locations would provide access to adjust the input levels? .11g network connectivity to a laptop. C. Install a wireless PCMCIA card. D. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. Update the firmware in LAN adapter. Install a Bluetooth USB adapter. Any Time. 15-pin D.CompTIA 220-701: Practice Exam D.

Any Time. Which of the following services is MOST likely causing the issue? .www. RIMM C. Boot loader phase D.bat C." .com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Network . Logon phase B.co m An end user reports that anytime they try to print locally. Print Spooler B. nothing happens. "Pass Any Exam.actualtests. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. SODIMM B. Workstation D. Task Scheduler C. Which of the following is the MOST likely cause of the problem? A. DDR RAM D. One of the memory modules has 168 pins. The user does not have the correct printer driver. Which of the following is the memory type? A. Autoexec. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer.

Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. Hard drive is failing D. "Pass Any Exam. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. C. Power supply warming or cooling B. The operating system is corrupt. The hard disk drive has failed. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. The report is not formatted to use USB." . D. Install the support tools from the Windows XP CD. The monitor has failed. D. C. Which of the following is the MOST likely problem? A. Any Time. Run theipconfig /all command. The printers USB port is not compatible.co m 119 . Error correcting memory making data adjustments C.www. Which of the following is the MOST likely cause of the noise? A. There is no display on the monitor and the PC shuts off following the beep.CompTIA 220-701: Practice Exam B. C. B. D. The user does not have the correct network drivers.exe. Which of the following should the technician do? sts QUESTION NO: 381 . Modify the path variable to include the location of winipcfg. The CPU has dislodged from its socket. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. Run theipconfig /registerdns command.actualtests. B.com Ac A.

C. Use a low level format. D. Use thefdisk command. DNS D.ROM drive. enable one of the new devices in each profile." . Sometimes either or both devices fail to function. C.com 120 Ac tua lTe A. Which of the following should the technician do? A. Upgrade the device drivers for both components. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . B. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Answer: B QUESTION NO: 386 "Pass Any Exam. D. MAC filtering C. Which of the following is a BEST practice to ensure that the companys data is protected? A. Repartition the hard drive. Install additional ribbon cables. but either device will function if the other is disconnected. ISDN B. Upgrade the power supply.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Create two hardware profiles.actualtests. Use the format command.www. Any Time. B.co m .

The hard drive has failed. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. C. The user has placed a non-bootable floppy diskette into the diskette drive.co m 121 . Installing same memory type but at a slower rate of speed A. Installing the newest memory available D. Installing the fastest memory available B. The BIOS must be set to auto-detect the hard drive. D. B. the technician verifies that the hard drive is being correctly recognized by the BIOS. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. Documents and Settings D.www. The hard drive jumpers are configured incorrectly. Installing more memory of the same type and speed C. DDR2 RAM "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Windows C. While troubleshooting." . Program Files B.actualtests. Dual independent bus architecture B. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Any Time.

TwisteD.CompTIA 220-701: Practice Exam C. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.co m Answer: C 122 . UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .com Ac tua lTe A. Fiber optic B. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A.pair copper wire B. Hyperthreading D. IEEE 1394 C. IEEE 1394 D." .pair copper wire D.actualtests.www. IEEE 1394 C. Coaxial D. Fiber optic C. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. Any Time. Fiber optic B. TwisteD.

Dual channel B. ISA slot D. and bays for storage devices. SC D. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Docking station B." .com 123 Ac tua lTe sts . RJ-45 B.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A.co m . connectors for peripheral devices. Any Time.www. LC C. Non-ECC C. ECC D. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. It provides slots for expansion cards. Express bus C. TCP/IP "Pass Any Exam. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. Once a portable computer is inserted in a docking station it behaves like a desktop computer.actualtests. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A.

actualtests. Data encryption would be less secure over wireless connections. B. On top of a component D.11a C. L2 cache C. In the socket of a component C. 802.www." . 802. Hyperthreading D. Any Time. Answer: A "Pass Any Exam. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A.11n D. D. C. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.CompTIA 220-701: Practice Exam B. On the outside of a heat sink B. Data encryption would be more secure over wireless connections.com Ac tua lTe sts QUESTION NO: 398 . The access point would now transmit on only one channel. Dual Inline Package (DIP) B.co m 124 . Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. A user would need to manually type the SSID to connect.

actualtests. 255. Applications need to be reinstalled with an upgrade D. Any Time. Upgrade retains user settings C.0 D.0.255.0 B.255. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.co m .0.255." . 255.0. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. Windows Multilingual Interface Pack D. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. 255. 255.1 C. Windows Multiple Language Keyboard Pack C. Upgrade formats the drive B.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.com 125 Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.255. Windows Language Wizard B. QUESTION NO: 403 A user reports that their USB device has stopped working.www.0.0.0.

Answer: A QUESTION NO: 404 Which of the following should the technician use to display ." . Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. aero glass.com 126 Ac A. Determine how long before the user is due for an upgraded system. Determine if any other users are affected by the problem. tua In Windows Vista Ultimate. CPU "Pass Any Exam. three-dimensional viewer.actualtests.CompTIA 220-701: Practice Exam A. a user has the ability to customize translucent windows called: lTe sts .www. C. seeing windows. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. Any Time. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. D. RAID D. BIOS B. RAM C. floating bars. D.mp3 at the end of mpeg layer 3 file names in Windows XP? A. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C.co m . Determine how long the user has had the problem. C. B. Determine if changes have been made that could have caused the problem. B.

CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO).actualtests." . Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Establish a plan of action to resolve the problem. To support active desktop E. Daily C. Perform a backup before making any changes.com Ac tua A. D. The technician has validated the problem and suspects that the application needs to be reinstalled. The user has asked that a full backup be run every day. Limited bandwidth Answer: B. Higher response time B. Limited display size C. findings and solutions. A. Differential D. Establish a theory of probable cause. Incremental B.co m 127 . C. Which of the following is the NEXT step that the technician should take? A.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application.www. Which of the following types of backup should the technician select? . Answer: C "Pass Any Exam. B. Support different resolutions D. Any Time. Document all issues.

ROM drive and has tested and found that the drive is defective. D. Which of the following should the technician do NEXT? A. D. Which of the following should the technician do NEXT? A. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. msconfig D. Develop a plan to get the drive replaced. Run a backup of the system.com Ac tua lTe sts . ipconfig C. "Pass Any Exam. Question the user and make sure that they have not made any changes to their system recently. Which of the following utilities should the technician run? A." . you need to use the DxDiag utility (DirectX Diagnostics).co m 128 . Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD.ROM drive and tested that everything is working properly.actualtests. C. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. Document their findings and the actions taken.www. Call their manager and report the status of the issue. Run a full system backup. dxdiag Answer: D Explanation: To test the DirectX functionality. C. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. regedit B. B. Any Time. Call their manager and report the status of the issue. B.

Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. 4095MB C. Smss. Any Time.com 129 Ac tua lTe sts .exe B. C.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. B. Use the proper acronyms." . QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. Hal. Which of the following is the BEST approach to tell the customer what is going on? A. The size equal to the physical memory B. Ntbootdd. Use non-technical terms. Ntldr C. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues.actualtests.dll Answer: D Explanation: The HAL. Use technical jargon. Use email so that everything is in writing. 1.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A.co m .5 times the physical memory D. D.sys D.www.

Go to the first scheduled appointment late. Get a language to language conversion dictionary to help understand what is being said. D. and make the repairs as quick as possible to try to catch up on the schedule. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Call the customers scheduled that day and reschedule all the appointments to different days.www." . B. RS-232 "Pass Any Exam. Power supply on the computer is going bad. B. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. B. C. Any Time. Restate the issues to the customer for validation. Which of the following is the BEST course of action to take care of the appointments during that day? A. Skip the first appointment. Improper ventilation from dust buildup inside the computer.9 port? A. C. explain the reasoning to the client. Which of the following is MOST likely causing the shutdown issues? lTe sts . Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. RS-422 B. Answer: C QUESTION NO: 418 A. Inform the client the service must be rescheduled with a different technician.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. It has been in service for four years and is located in a copier room. D. Electromagnetic interference due to the copy machine in the room.CompTIA 220-701: Practice Exam A. D. C.co m . Power supply to the room is not great enough for both the copy machine and the computer. Ask to get an interpreter to assist in the language barrier.actualtests.

co m Answer: B 131 .com Ac tua lTe sts . D. Use a TPM Chip. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). C. Use WPA encryption. IEEE 1284 D. 25 D. A.CompTIA 220-701: Practice Exam C. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. Use a MAC filtering. 9 B. Greater duration of power availability.actualtests. Disable SSID broadcast. C.G "Pass Any Exam. More devices can be powered at one time. QUESTION NO: 421 How many pins does a VGA Connector have? A. 15 C. Answer: A. Any Time. More horsepower will be provided. B. Enable Volume Shadow Copy." . E. Higher electricity measured in volts. Disable WEP. G.D. Enable DHCP.www. D. B. F.

1. 2. 1.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A.5Mbps. 32-bit card C. "Pass Any Exam. Which of the following provides the BEST solution? . Add an infrared connection to all computers. C.www.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. A virus does not require user interaction. B.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. C. 360Mbps D. 20Mbps. Add a KVM switch to thetechnicians computer. 16Mbps. 16-bit card B. 256-bit card . B. 10Mbps. Any Time. A worm requires user interaction. D. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. 480Mbps B.5Mbps. Add a Bluetooth connection to all computers. 12Mbps." . 2.0Mbps.0 data rates? A. Add a USB hub to each computer. 128-bit card D.0Mbps. 450Mbps C.actualtests. Which of the following is the BEST solution? A. A worm self-replicates.

"Pass Any Exam. Leave the current service call to make the next service call. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. C. and reschedule. apologize. Go to the second appointment because it is listed as priority and then reschedule the first.actualtests. Which of the following is the BEST resolution for the issue? sts . Call the next service call. after completion. and reschedule. Try to hurry at the first appointment to make it to the second appointment in a timely manner. Stay on the current service call and arrive late on the next service call. Any Time. and go to the next service call. C. D. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. call the second customer and explain you are running late. Call the second customer. Rush to finish the job.com 133 Ac tua A. D. B. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Which of the following would be the BEST way to handle the situation? A.www. Which of the following should the technician do FIRST upon arrival at the customer site? A. this is going to make the technician late for the next service call appointment. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. B.CompTIA 220-701: Practice Exam D.co m . B. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. Make the first appointment and then. apologize." . A virus self-replicates. C. lTe A service call is taking longer than expected for a technician.

Ask the customer if the technician can change the language. Call another technician who has worked with this customer in the past and inquire about any prior issues. The current language on the workstation is the customers native language. B. Tell the customer that the operating system is corrupted and must be reinstalled. Windows Narrator "Pass Any Exam. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language.CompTIA 220-701: Practice Exam D. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . BNC D.com Ac tua A.actualtests. Windows Sidebar D. Any Time. Which of the following options should the technician do NEXT? A. RJ-45 C. Which of the following applications can be used? A. Explain that the issue can not be resolved because the technician does not understand the language. C. RJ-11 B.www. Windows Media Center C. D." . A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day.co m 134 . Change the language and complete the service call. Windows Defender B.

WindowsVista Business D.actualtests. Windows Vista Home Premium C. Hard drive failure C. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. Windows XPMedia Center D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A." . Pointing stick failure B.com Ac QUESTION NO: 435 tua lTe sts .co m 135 . Windows XP Professional B. WindowsVista Ultimate C. Any Time. Memory failure D. Which of the following is the MOST likely cause? A. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Windows Vista Home Basic B. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A.www.

gadgets. D. C. B. B. User Account Control D.actualtests. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. Answer: C QUESTION NO: 438 A.www.co m 136 . targeted email that is directed at a group of users so that it appears to be from a legitimate source. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Task Manager B.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. hives.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . C." . a person who go through a corporations waste to see if they can use any of the information. The printer was working fine Friday. Sidebar Interface C. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. D. a worm that attacks multiple computers and memorizes each computers keystrokes. applets. icons. Any Time. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam.

www. Username B. After speaking with the user and examining the symptoms. Verify that all other computer components are operating normally.com 137 Ac A. C. Question the user to determine what has caused the video card to fail. D. 128MB graphics card C. Smart cards D. Establish an alternative diagnosis. Which of the following steps should the technician take NEXT? A. LCD monitor D. Replace the video card to confirm diagnosis. 800MHz processor B." . B. The printer drivers need to be rolled back to a previous version. C. Any Time.co m . Spooler service needs to be restarted. Too many pages are being sent to the printer at one time. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor.actualtests. Wrong type of paper is being used for this printer. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Key fob C. a computer must meet which of the following hardware requirements? sts . "Pass Any Exam. B.CompTIA 220-701: Practice Exam A. D. the technician believes that the computers video card has failed.

Right-click the applications shortcut and choose Explore.com Ac Answer: A tua A. Right-click the applications shortcut and choose Compatibility. Right-click the applications shortcut and choose Properties. RAM D. which of the following will BEST fix this issue? . Select Run in 256 colors. Enter the Compatibility tab and select Run in 256 colors. Any Time.co m 138 . CONVERT. C. Right-click the applications shortcut and choose Properties.www. Hard drive Answer: D "Pass Any Exam. Case fan B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. The Compatibility tab within an application shortcuts Properties B. Select Disable Visual Themes.actualtests. lTe sts A user owns older software that requires 8-bit color depth in order to run properly." .EXE D. Without changing Windows Vistas system-wide color depth settings. Processor C. B. Which of the following is MOST likely the issue? A. D. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. DOSKEY C. Enter the Compatibility tab and select Disable Visual Themes.

a computer is getting stop errors." . Debugging Mode D. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Dxdiag C. The technician has uninstalled the program.actualtests. Which of the following should be used to troubleshoot this error? A. Telnet D.www. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Active Directory Restore Mode C. Debugging Mode B. Last Known Good Configuration D. Event Viewer Answer: D QUESTION NO: 447 A. but the stop errors continue. Last Known Good Configuration C. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Device Manager B. Safe Mode B. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Which of the following Advanced Startup options would BEST resolve this issue? .co m A technician is unable to log into a users computer after installing new hardware. Disable Automatic Restart . Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed.com 139 Ac A technician is working on a computer that has a virus downloaded on it.

Debugging Mode B. The access point is next to a speaker B. Electrostatic Discharge (ESD) C. Voltages and size D. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer.CompTIA 220-701: Practice Exam A. Cordless phones D. Back up of the data C.co m 140 . USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Resistance and size C.com Ac tua lTe sts . Any Time. Emergency Repair Disk (ERD) D. Which of the following would MOST likely cause the connection drops? A. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Last Known Good Configuration C.actualtests. Safe Mode D. Wattage and size B. Restore Point B.www." .4GHz wireless access point that drops connections. Which of the following would need to be created prior to the installs? A. Incandescent lighting "Pass Any Exam.

C.11n C.11b B. it will not delete. D. Any Time. 802. B. The fastest cache that resides at the chip level. Defrag C.11g D. Scandisk sts .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. The largest cache that resides at the chip level. 802.co A technician notices that a group of users are continuously searching their computers for the same files.11 standards operates at a maximum speed of 11Mbps? A. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. The largest cache that resides outside the chip level. Which of the following would BEST assist their searches? m .com 141 Ac tua lTe A. The fastest cache that resides outside the chip level. 802." .www. Chkdsk B. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Which of the following is the MOST likely reason? "Pass Any Exam.actualtests. When the technician tries to delete the job. Indexing D.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. 802.

This printer is not capable of printing such fine details select another type of printer.actualtests. B.co m . C. Run an alignment page.www." . Replace all of the print cartridges.CompTIA 220-701: Practice Exam A. Once a job is submitted to the queue it cannot be removed. B.com 142 Ac A. Power cycle the printer. Which of the following options would BEST help troubleshoot the problem? A. The job must be deleted using theprinters front panel. C. The technician does not have the necessary permissions. Bluetooth "Pass Any Exam. Gigabit Ethernet B. Infrared D. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Send a test page to the printer. The user submitted the job as a priority. Wi-Fi C. D. C. D. Some of the inkjets are clogged in the cartridge. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. The printer is set in draft mode in the printer properties. B. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. The printer does not support the font on the document. D. Any Time. Which of the following is the MOST likely cause of the missing detail? lTe sts .

Notify all users before unplugging the printer. 802.actualtests.com Ac A technician must replace a network printer.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. Any Time. D." . WPA withshareD. WEP2 withshareD. Which of the following is the FIRST step the technician should take? tua lTe sts A.11a D. Unplug the network printer and then replace with a new printer.11n B. 802.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.key authentication B. C.key authentication D.co Which of this following wireless security options is MOST secure? m 143 . WEP withshareD. Delete all print jobs before replacing the printer. 802.www.key authentication .11b C. Save all print jobs. B.key authentication C. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. WPA2 withshareD. replace the printer and then print everything that was saved. 802.

The hard drive is faulty and needs to be replaced. D.com Ac tua A.ini file. Enter hard drive information manually into the Autoexec. The automatically restart feature in System Failure option is on." . Enter hard drive information manually into the Boot.co m 144 .bat. The system does not have enough free hard drive space. convert B. D. B. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . fdisk C. After installing the hard drive which of the following must the technician do NEXT? A. B. Enter hard drive information manually into theNtldr file.www. Any Time. sysedit B. Which of the following is MOST likely the cause of this problem? A. C. Enter hard drive information manually into the BIOS. msconfig D. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. The system cannot connect to the network.ini C. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. chkdsk D.actualtests.CompTIA 220-701: Practice Exam A. C. "Pass Any Exam. boot.

Any Time. C. Which of the following is the MOST likely problem? A. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. D. Start>Run>Regedit B. Device Manager>Computer Properties C.co m . Device Manager>Power Options>Check-off the Hibernate box C. APM is off. B. CMOS battery is dead. Hard drive is faulty.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. BIOSis reporting a memory error. BIOS>Power Menu>S11>Hibernate D. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. Answer: B QUESTION NO: 470 "Pass Any Exam. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. Control Panel>Power Options>Hibernate tab B.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts ." . The technician suspects an IRQ conflict.www. In which of the following can the technician go to review the IRQ settings? A. My Computer>Hardware>Settings D.actualtests.

Which of the following is the MOST likely cause? A. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Power supply is the wrong wattage. C. Answer: A A. The pick-up roller is defective. B. The feed roller is defective. Which of the following is the solution? A.www. C. Any Time. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . D. Power supply wattage is too high. B. The toner cartridge is defective. Power supply is the wrong form factor. Window Vista Home Premium "Pass Any Exam.co m 146 . B. Windows XP Professional C.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Power supply is the wrong voltage.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. The workstation will power up if only a single drive is connected. Powersupplys fan is defective. C." . Power supply is the wrong form factor. The fuser unit is defective. Windows Vista Home Basic B.actualtests. The workstation does not power up properly. D. Powersupplys fan is defective. Power supply wattage is too low. D.

SLI B. Error detection C.actualtests. Lower cost B. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.CompTIA 220-701: Practice Exam D. SLI D.co QUESTION NO: 475 m 147 ." .com Ac tua lTe A. Better cooling D.www. Any Time. DDR C. UPS B. ECC C. DLT D. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.

com 148 Ac A. SSID broadcasts C. QUESTION NO: 480 "Pass Any Exam." . SNMP C. This method allows access to only computers that have specific MAC addresses. There is no IP filtering or DNS filtering.0 D.actualtests. Any Time.co m . VPN B. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. The use of an SSID cannot limit access even though it is used by all the routers. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. IEEE 1394 C.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. FTP D.www. USB 2. but requires the last device to use a terminator? A. Parallel B. WEP keys B. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . MAC filtering D.

Hazardous chemicals or compounds C." . SSID broadcast ID D. WEP key B.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. High temperature warnings and cautions D. RFI B. Slipping hazards or dangerous footing concerns B.hoc C. Any Time. CRT C. Worms D.www.com Ac A. which of the following settings should be changed to prevent interference between the two devices? A. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. AD. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Network diagram to prevent damaging any cables "Pass Any Exam. Channel number C.actualtests. Adware B.co m 149 . EMI D. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A.

Flash drive C. Touch pad B. Check to the correct type of paper is being used. Change the toner cartridges. IEEE 1394 port D. D. Replace communications cable. Which of the following is MOST likely having an issue? A.www.actualtests. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. RF or wireless interference B. Static or ESD damage D. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Which of the following is a primary safety factor when using a soldering iron? A. Any Time." . C.co m . Voltage or shocks C. Add additional memory to the printer. B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device.

www. Fax machine C. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. LCD monitor B. UTP C. Scanner D. NIC D. because it has much lower crosstalk and interference in comparison to copper cables. RJ-11 D.actualtests. BitLocker "Pass Any Exam. They can span distances of several kilometers. If they want to add more gadgets.co m 151 . calendar. Switch B. . Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. CRT monitor C." . Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. which of the following features should they research? A. and several other items on their display. Which of the following devices is MOST likely connected to the other end of the cable? A.CompTIA 220-701: Practice Exam A. Any Time. STP B.

Establish a plan of action to resolve the problem. B. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. Establish a theory of probable cause. Sidebar D. Any Time. Which of the following is MOST likely the issue? A.com Ac tua A. Case fan B. Answer: A "Pass Any Exam. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . The sound card is not connected properly. Defender C.CompTIA 220-701: Practice Exam B. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Power supply D. The system does not have enough RAM installed. Decoder software needs to be loaded. Ask the customer what the issue is." . actions. D.co m 152 . The drives device driver needs to be updated. Document findings. Which of the following troubleshooting steps is NEXT? A.actualtests. C. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer.www. and outcomes. C. Heat sink C. D. B.

The BIOS need to be updated. and outcomes. Which of the following troubleshooting steps is NEXT? A. Establish a plan of action to resolve the problem and implement a solution. B. D. Document findings.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Ask the customer questions to identify the problem. D. C. sts ." . and outcomes. Verify full functionality and implement preventative measures.co A technician arrives at a customers location in response to a call. The keyboard is faulty. actions. Answer: D QUESTION NO: 497 "Pass Any Exam. Test the theory to determine cause. actions. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . B. Any Time.com Ac tua lTe A.www. The power supply has a loose connection. Which of the following is causing this to happen? A. Establish a theory of probable cause. Verify full system functionality. Document findings. The system is in hibernation mode.actualtests. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. D. C. C. B. mouse movement and the power light is blinking.

Fans provide active cooling. A. Fans provide passive cooling. Answer: A Answer: D QUESTION NO: 500 On a Windows computer.heatsinks provide active cooling.co m 154 . B.com Ac A. D. The operating system is corrupt. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). tua A user purchased a TCP/IP laser printer. B. Download the latest drivers from the manufacturer.heatsinks provide passive cooling. Ctrl + alt + delete then lock computer B. Configure the IP settings.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. C. Ctrl + alt + L "Pass Any Exam. Configure NetBEUI settings. Which of the following is MOST likely the cause for this problem? A. Fans are applied with thermal compound." . C. The technician needs to map the drive. C. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts .actualtests. Print out a test page. Any Time. B.heatsinks are not. D.www. The technician needs domain administrator rights. Windows key + L C. D. Fans must be directly applied to the cooled component.heatsinks do not. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. The technician needs local administrative rights.

co m 155 . A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything.www. The video cable connecting the monitor is loose. Answer: C Explanation: If the display of the laptop is not working. A video card with at least 16MB of VRAM D. the AC adapter for their older laptop quit working. which of the following must be available in the computer? A. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. B. Windows key + alt + delete E.ROM drive C. A hard drive with more than 4MB of free space B. The function key was not pressed to toggle the video output. Which of the following is the MOST likely explanation? A." .CompTIA 220-701: Practice Exam D. A CD. "Pass Any Exam. D. then you can try to toggle the video output function key and plug in an external monitor to the laptop.actualtests. C. The monitor and laptop video cards are incompatible. Any Time.com Ac tua lTe sts . The AC adapter was inserted in the incorrect port. The laptop BIOS was not updated to support external video.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. Which of the following is the MOST likely cause? A. QUESTION NO: 503 A user reports that during a business trip to Europe. Windows key + Alt + M Answer: A.

The mouse pointer software is corrupt." . C. CHAP II Answer: B "Pass Any Exam. The adapter was rated for 110-120 Volts. C. The laptop is near a source of EMF interference. lTe A user reports that when they are typing. Any Time. D.co Answer: C m 156 . The adapter was rated at 50-60 Hertz. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. A Remote Desktop session has been established on laptop. IPSec B. D. Change the display resolution to a lower setting. instead of seeing their desktop they only see their background graphic. B.www. The sensitivity of the touch pad is too high. Uncheck Extend my Windows Desktop in the Display Properties. Which of the following will correct this problem? A. B. Adjust the refresh rate of the display to 72 Hertz.actualtests.com Ac tua A. PGP D. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . Toggle the function key for the video display.CompTIA 220-701: Practice Exam B. EFS C. The adapter was rated for 220-240 Volts. their pointer will randomly move about the screen or highlight words. C. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. D.

Perform a disk defragmentation. D. Any Time.actualtests. . C. Setup user profiles.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Run a full anti-virus scan. Encrypt all local data files. D. After completing the initial configuration. they notice the system takes a long time to display the desktop. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. Install system patches. Install network monitoring software and perform a trace. B.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Physically destroy the disk platters.www. C." . C. B.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Configure biometric authentication. Run the defrag command on the system. "Pass Any Exam. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. Format the drive. D. Store the drive next to a magnet for one hour. Remove the control circuit board from the drive. B. Which of the following steps would shorten the startup time? A. Install anti-virus software. which of the following MOST reliably prevents all data from being stolen? A.

Run thechkdsk /f command on the system. Boot the computer in Safe Mode.CompTIA 220-701: Practice Exam B.www. C. B. Create a restore point. Any Time. B. Read the application release notes. D. C." . Call the department management to document the issue. The laptop battery is defective and needs to be replaced. lTe sts . Which of the following steps should the technician take prior to installing the application? (Select TWO). "Pass Any Exam.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application.co m . The customer is using the laptop power button instead of the docking station power button. They have had problems installing this application in the past. D. The laptop has an electrical short in the power supply. The customer can power up the laptop when using the power cord without the docking station. Launch the File and Transfer Wizard. Decrease the size of the paging file.actualtests. D. The laptop power cord is being used instead of the docking station power cord. E. Remove unneeded startup applications. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on.B QUESTION NO: 513 A technician is troubleshooting a computer error. Answer: C QUESTION NO: 512 A. Which of the following is MOST likely causing this? A. C. Defragment the hard drive. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. they called the OEM and identify the problem. After initial troubleshooting. Answer: A. Which of the following should the technician do FIRST after the problem is resolved? A.

Monitors sessions between two hosts C. Assigns IP address to the workstation B. It runs at half the processor speed.168. C.co m 159 . Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. Describe the issue at the next staff meeting.com Ac tua lTe sts . Class C D. Post the solution on an online tech forum.actualtests. It runs at processor speed. Provides a logical connection between a workstation and the network infrastructure D. Document the issue and the applied solution.0." . Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. D. It runs faster than the processor speed.10 is an example of which of the following address classes? A. B. It runs slower than the processor speed.CompTIA 220-701: Practice Exam B. Class A B. Class B C. Any Time. D. Answer: B QUESTION NO: 514 The IP address: 192. C.www.

" . A. From Windows Explorer.co m 160 . The customer has required all personal information be migrated to the new computer including favorites.www. Hubs only support TCP/IP protocols. A. D. Use the USMT to export the data from the old system. DLC E. copy the users profile from the old system to the new system. Any Time. NetBIOS C.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. D. A hub broadcasts all traffic to all ports. TCP D. SPX B. Hubs are limited to a bandwidth of 4Mbps. C.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. B. A hub directs traffic between locally attached computers. Useregedit to export the user data to the new system. Which of the following should they do NEXT? "Pass Any Exam.actualtests. C. B.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). IP Answer: C. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . and import it to the new system. cached website credentials and desktop preferences.

com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. Which of the following should the technician do? "Pass Any Exam. C. The power management settings on their laptop are set to disable the internal NIC. D. The laptops NIC needs updated drivers. Dispose of the monitor according to applicable environmental regulations. Discharge the CRT prior to disposal. Lower the pointer speed in the Mouse Control Panel applet. Which of the following is the MOST likely cause? lTe sts . B. they can connect to the network. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. Format the hard drive and reinstall the OS. B. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc.actualtests. D. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner.www. Update the drivers for the touchpad. Disassemble the monitor to prepare disposal of parts independently. The laptop is not receiving enough power from the battery so a second battery should be installed. Update the drivers for the video card. Any Time.CompTIA 220-701: Practice Exam A. C." . C. the technician notices files that pertain to other employees. The laptop is not receiving enough power from the battery so the battery should be replaced.co m . B. Dispose of the monitor in the trash. If they connect the AC adapter. D. While preparing the files for the disc burning. Which of the following is the BEST option to solve this issue? A. Answer: A QUESTION NO: 522 A.

Keep the files on the portable drive and then look at them later for confidential material. Organize theusers papers into file folders. The technician needs to work on the issue but is distracted by the users mess. The user is quite messy and has a lot of paper strewn about. they cannot identify their username.com Ac tua lTe sts . Schedule a later time to call them back once they remember their username. Which of the following actions should be taken? A. Any Time. C. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. C. Report the issue to theusers manager and return the next day to work on the issue. Follow thecompanys established guidelines to reset passwords.CompTIA 220-701: Practice Exam A. D. Reset the password for them and inform them of their username. C. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. providing standard permissions. B. "Pass Any Exam. Call the person that wants the disc burned andask them if they can look at the files.co m 162 . Ask the user if they mind if the technician removes the computer from the desk to fix the issue. B. C. Carry it by holding it upside down by the base. Carry it with the screen closest to your body.actualtests. Which of the following should the technician do? A." . however. D. Tell the user that they will return later in the day once they have cleaned their desk. Carry it by using both the power and video cords for stability. D. B. D. Provide copies of the files to the people named on them. Carry it with the protrusion on the back facing your body. Delete the files off the portable drive once they are finished burning the disc.www. B. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Create a new account for the user.

" . Which of the following would be the MOST effective way to respond to this call? A. Answer: C "Pass Any Exam. B.actualtests. put on hold. and forward. Receive. Receive. understand. D. C. Attempt to replicate and verify the issue. C. Check the BIOS for temperature changes. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Respond by informing caller to slow down and change their attitude. D. put on hold and forward. A customer reports that when the computer starts up. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. it sounds like an airplane taking off. interpret.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A.com Ac QUESTION NO: 529 tua Answer: B lTe sts . C. Any Time. ask for help and respond. Listen to callers concern without interrupting and being judgmental. Respond by asking the caller to slow down and repeat the concern twice. evaluate and respond. Open the case and determine the cause of the noise.www.co m 163 . Which of the following should be the FIRST course of action? A. B. Receive. Ask the caller to call back when they are in a better mood. Receive. give first impression. B. Verify that the user has not made any OS changes. D.

B. Forward the customer to another technician. D. C." . Ask the customer's permission to put them on hold. At the same time.www. C.co m . Which of the following is the BEST course of action? A. "Pass Any Exam. Write down error code and ask for assistance. Forward the customer to another technician in order to listen to the co-worker. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. The technician receives another incoming call from the technician's friend. Any Time. Update the OS with the most recent patches. Which of the following is the BEST course of action? A. 12 volts C. a co-worker asks the technician for assistance. Email the manufacturer with the details of the issue. D. Research online forums for assistance. 24 volts D.actualtests.com 164 Ac tua QUESTION NO: 532 lTe sts . Which of the following is the BEST course of action? A. B. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Answer: B QUESTION NO: 533 A technician is responding to a customers call. 6 volts B. Put the customer on hold just for a few minutes. Avoid the incoming call and call back later.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. 32 volts Answer: B A technician is on the phone with a customer.

Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Replace the motherboard and perform a system restore. Formulate another theory as to what might be causing the problem. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Document that disabling the firewall did not solve the issue and call another technician for assistance. Use Windows Recovery Console to perform a repair installation of Windows. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. After speaking with the user. Which of the following troubleshooting steps should the technician take NEXT? A.CompTIA 220-701: Practice Exam B. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. C. D. Put the customer on hold just for a few minutes and assist the co-worker. the technician believes that firewall settings may be the cause. however. B. D. Reinstall the firewall software. C. Which of the following troubleshooting steps should the technician perform FIRST? A. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. B. Answer: D "Pass Any Exam. disabling the firewall did not help the issue." .www.com Ac tua lTe sts . C. D. Replace the workstations NIC.co m 165 . Contact the user to determine if any recent changes have been made to the computer. Replace RAM modules and verify that all other system components are operating properly. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold.actualtests. Any Time.

Delete all the illegal content from the user's computer.actualtests. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Use a surge protector. D. Use a signal attenuator. B. Ignore the content and complete the repair. Perform a virus scan and evaluate the results. D. Which of the following should the technician do NEXT? A. C. Install anti-spyware and run an initial scan. sts . C.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Which of the following describes the BEST course of action? A. The technician speaks with the user. B. Answer: D Answer: A While troubleshooting a problem on a users computer. Report theusers story to management and wait for further instructions. Establish a theory as to what caused the changes to the computer. B. D. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Use an uninterruptible power supply (UPS)." . Plug the computer into a different power outlet. Answer: B QUESTION NO: 539 "Pass Any Exam. Any Time.www.com Ac QUESTION NO: 538 tua lTe A. Insist that the user immediately delete the content. Report the situation to the appropriate authorities.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. a technician discovers content which they believe may be illegal. C.

For backup purposes and with thecustomers permission. Which of the following is the BEST course of action? A. C.actualtests. DDR3 B. RDRAM C.com Ac tua Which of the following RAM types requires that all available memory slots be filled. For backup purposes and if the technician deems it necessary. C. Any Time. Report the situation to appropriate authorities. DRAM D. A low toner cartridge "Pass Any Exam. It is not appropriate unless the content is public knowledge. D. B. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. Excessive humidity C. Answer: C QUESTION NO: 541 A. random characters? A. Notify the customer about their stolen data. from computers which are in for repair. A corrupt software driver B. B.www. When is it appropriate to make copies of a customers confidential data? A. resulting in the need for continuity chips in otherwise unused slots? lTe sts . Ignore the situation so as to avoid workplace conflict. D. Confiscate the co-workers personal storage media." . Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. It is never appropriate to copy acustomers data.co m 167 .

QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A." . Docking station D. Video capture card lTe If using Windows Media Center. WindowsVista Ultimate. C.www. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. WEP B. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. Windows XP Professional.com Ac tua A. Any Time. HTTP Answer: A "Pass Any Exam. HTTPS C.CompTIA 220-701: Practice Exam D.co m 168 . KVM switch B. D.actualtests. WAP D. Windows 2000. B. which of the following hardware components needs to be installed? sts . Windows XP Home Edition. TV tuner card C.

32GB C. CMOS battery C. L2 cache B. Which of the following components should the technician replace? A.co m . 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. Although Windows XP lets you format only up to 32GB but can read larger volumes. Any Time. WPA D. 16GB B. WAP C. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A.actualtests.com 169 Ac tua lTe sts ." . Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. 1024GB D. SFTP B.www. Processor D.

Heatsink B.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A.co m 170 . Hidden devices D. Check the wireless card to be sure it is seated correctly. RAM capacity C. D. I/O address ranges E. A. Liquid D. Check the software for a complete install. Any Time. Active Answer: D QUESTION NO: 552 By default. Check to see if wireless is turned on.www.CompTIA 220-701: Practice Exam A. Check the wireless card for antenna connections. which of the following ports is used for Remote Desktop (RDP)? A. Mapped network drives F." . Devices by type B. 3389 Answer: D "Pass Any Exam.C. C. B. Explanation of error codes Answer: A. 80 B.com Ac tua lTe sts . Passive C. 110 C.actualtests. 2335 D. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).

25 C. NIC B. Wireless card C. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. Capture D. Multimedia B.www. 23 B.com Ac tua QUESTION NO: 555 lTe sts . Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. by default. Any Time. TV tuner C.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers." . is used for Telnet? A. SATA D. 80 D.co m 171 . 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A.actualtests.

CompTIA 220-701: Practice Exam A. Bridge B. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A.actualtests. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. HTTP C. WAN B. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC." . Last Know Good Configuration D. Memory C. but the motherboard needs an update. Operating system B.www. VPN D. Any Time.com 172 Ac A. Crossover cable "Pass Any Exam. Enable Boot Logging C.co m . Safe Mode with Command Prompt B. Router C. Which of the following would be the BEST recommendation to the customer? A. Which of the following must the technician update? sts . The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Firmware D. The technician has determined this can be done.

tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. B. C.www. C. Use the Safely Remove Hardware icon in the System Tray. Send the drive to a data recovery company. change the password frequently. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. C. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network.actualtests. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. Answer: A "Pass Any Exam.com Ac A. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. D. Unplug the device from the computer. use their telephone number as the WEP key. try and keep the same password so the customer can always remember it. Any Time. Which of the following should the technician do? . try not to use numbers in the password. B. D. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. Turn off the power to the USB device first then the computer.co m Answer: A 173 . D. a technician should advise the customer to: A.CompTIA 220-701: Practice Exam D. Use the Safely Remove Hardware icon in the Control Panel." . B.

If the monitor has been degaussed recently B. select new.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A." .co m 174 . Any Time. create the folder on a flash drive and then click and drag the new folder to the desktop. create the folder in My Documents then click and drag the new folder to the desktop. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. Improved registry settings D. rightclick on the desktop. B. Which of the following is the FIRST item to check? A.www. and select folder. Improved performance B. use the run command and type folder. D.actualtests. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. Improved security features C.com Ac tua QUESTION NO: 565 lTe sts . C. The monitor driver version C. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. The power to the external displays docking station D. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam.

Any Time. When Windowsstarts. C. website that does not require a password to log in. C. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. B. D. Which of the following is the FIRST action the technician should take? lTe sts . the computer boots off the installed operating system on the hard drive. website where cookies are required.co m . tua A technician wants to reinstall Windows operating system on a notebook computer. Boot into setup/BIOS and check the Graphics options. When WindowsStarts. Have the user power off for five minutes then restart the system.www. C. Boot the unit in Safe Mode by pressing Ctrl/Esc." . D. Boot into BIOS/Setup and change the boot sequence. Boot the unit in Safe Mode by pressing F5. Run a check disk operation on the hard drive. press F8 and select Last Known good configuration.actualtests. Which of the following is the FIRST step the technician should take? A. press F8 and select Safe Boot. Boot into BIOS and check the hard drive status. popup advertisement that has been blocked. B. however. The technician explains this is a: A. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work.CompTIA 220-701: Practice Exam A.com 175 Ac A. The technician tries to boot the computer with the Windows CD in the drive. Boot into BIOS/Setup and update the BIOS. C. D. B. Boot the unit in Safe Mode by pressing F8. "Pass Any Exam. Have the user check external drives for media. B.

Update or reinstall the display driver. Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam D. Any Time. Enable print sharing from the main computer. Unplug and then re-connect all cabling to the components. C. D. Set the printer to DHCP. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. D. Ask the customer how the laptop is being used when it reports the error. secure website.actualtests.0." . Ask the customer what is occurring when the display is lost. B. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Set the IP address to match the gateway address. Configure the printers IP to 127.www. B. Remove the battery and run the laptop on the external power supply. C.co m Answer: A 176 . B. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Run the computer until the error occurs then find where the source of the heat is.1. Check the System Event log for over temperature entries. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. C. D. Which of the following is the BEST course of action to take? . Which of the following would be the NEXT troubleshooting step? A. Check to see if the monitor and computer are powered by a UPS.com Ac tua A.0.

B.co m 177 . Remove the power and check the position of the jumpers on the motherboard. The technician arrives and finds the printer is online but there are not any lights on the network card. D. flash the firmware on the printer to match the new driver. Consult the maintenance manual for the error code. Check the quick setup guide for BIOS settings. C. B. D. Which of the following is the BEST course of action to determine the cause? A. have the customer clear the print queue and reboot.actualtests. D. The NEXT action would be to: A. C. Replace the video card because there is no display. pauses and then repeats. The NEXT step to evaluate the problem is to: A. replace the network card in the printer. cycle the power on the printer and observe the boot process. power cycle the printer to update the driver.com Ac tua lTe sts . Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times." .www. check the printer properties on the server. check the printer for paper jams in the path. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. B. The technician knows the print server had maintenance done over the weekend that included driver updates. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. power off the printer. Answer: B QUESTION NO: 576 "Pass Any Exam. but only in monochrome. have each user remove and re-install the printer to update the driver. C.

WPA encryption D. Standby B.co m 178 . Smart card authentication C. Hibernation C. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Any Time.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts .www.actualtests. Password authentication B. Computer Browser "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. WPA2 B. Which of the following security technologies is this considered? A. Which of the following Windows services is not starting during boot? A. Biometric authentication Answer: D QUESTION NO: 578 A. Sleep D. WPA D." . WPA. WEP C.

BIOS C. B. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Answer: C QUESTION NO: 581 A. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. Print Spooler D. D. Southbridge B. C. BIOS "Pass Any Exam.co m . check the power cable on the monitor. Any Time. check the video cable from the monitor to the PC.actualtests.CompTIA 220-701: Practice Exam B. Northbridge B. DMA controller D. Which of the following steps should the technician recommend the user take in order to resolve the problem? A." . check the power cable on the monitor. try turning the monitor on/off. Check the video cable from the monitor to the PC. reseat the video card in the PC. Reseat the video card. try turning the monitor on/off. reseat the video card. Turn the monitor on/off. Add Hardware Wizard C. The technician on call determines that the PC is powered on and is not in standby mode.www.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . check the video cable from the monitor to the PC. Turn the monitor on/off.

Northbridge B. Which of the following is the NEXT troubleshooting step the technician should take? A. Verify that the power button is plugged into the motherboard. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Check the power outlet to verify it is supplying power. C. Answer: A "Pass Any Exam.co m 180 . Northbridge B. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.actualtests. Any Time. D. Replace the power button. Southbridge C.CompTIA 220-701: Practice Exam C. DMA controller C.www. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. CMOS D. B. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Check the power supply for voltage output. Southbridge D." .com Ac tua lTe sts . BIOS D.

Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . The technician can ping the users workstation and the printer." .co m 181 . Theusers workstation has a faulty NIC. The printer has corrupt drivers. The technician can also print a test page from another workstation. The printer is no longer the users default printer.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. Slot A Answer: A A. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO).actualtests. Case open switch D. Biometric password B.com Ac A user reports that they are suddenly unable to print to a network printer. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. 959 D. D. The printer has a faulty NIC. Port triggering C. Any Time. C. 775 C. It was working fine yesterday. "Pass Any Exam.www. 478 B. B.

D. Which of the following is a best practice? A. Which of the following is the FIRST thing the technician should do? A. Verify when the last time the computer was working correctly was. Dual-core Answer: A. Any Time. C. "Pass Any Exam. DDR2 E.E QUESTION NO: 590 When troubleshooting an issue with a customer. Update the virus definitions and start a scan for viruses. Set automatic updates to download only. however. Which of the following should be selected to BEST meet the user's needs? A. they do not want the updates to interfere while they are working.www. Turn on Automatic Updates.co m . SODIMM D. Turn off the firewall. Assign a password complexity policy. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft.actualtests. Update the antivirus definitions." . PCI express C.CompTIA 220-701: Practice Exam A. B. B. C. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet.com 182 Ac tua lTe sts . Disable all file shares. C. B. Update the network device drivers. D. Inform the customer of how long it might take to resolve the problem. Multi-core B. Unplug the PC and put on an anti-static wrist strap.

QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops.actualtests. HPFS C. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. Fingerprint scanner C.co m 183 . Any Time. C. B. Check power on theusers laptops.CompTIA 220-701: Practice Exam D. Which of the following is the FIRST thing a technician should check? sts . Check the domain print server. FAT16 B. Check the network connections. FAT32 "Pass Any Exam. Username/password B. Set automatic updates to download and install. D. WPA D. lTe Several users report their print jobs did not print to the local shared printer. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.com Ac tua A. Check the print queue. NTFS D. Which of the following file systems should the technician select? A.www." .

Motherboard settings B. Task Manager B. Task Scheduler Wizard D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. The problem is related to large files being deleted.co m . Check for incompatible hardware. Firmware settings C. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. a technician notices that the software hangs during the hardware detection phase. How should the technician troubleshoot this issue? A.www. Any Time. Check the CMOS battery. Where should the technician make the necessary boot order changes? A. D. B." . Check the disk for scratches. C. The technician needs to change the computers settings to boot from a recovery CD.com 184 Ac QUESTION NO: 598 tua lTe sts . Answer: A After several months users report that their computer runs slower. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Backup Manager C. Jumper settings D.actualtests. Check the boot order in the BIOS.

Right-click My Network icon. AT C. B.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. select Properties D. Check the USB port. D. ATX B. Which of the following is the BEST solution to locate the correct drivers? A. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. C. Right-click System Tray. Any Time. Check the manufacturer's website. Add Hardware Wizard. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts .com Ac A. Right-click Start menu. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers.www. A network interface card B.actualtests. A cable modem D. PC/XT "Pass Any Exam.co m 185 . select Properties B. An asynchronous modem C." . Check the printers BIOS. select Properties C. The installation CD is not available. Right-click My Computer icon.

From the printer properties page D.co QUESTION NO: 604 m ." .CompTIA 220-701: Practice Exam D. NTP B. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. Any Time.com 186 Ac tua lTe sts . HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. TELNET C.www. RDP D. NNTP B. where would a technician go in Windows to print out a test page? A.actualtests. SMTP D. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. ACL Answer: A QUESTION NO: 603 When a job fails to print. Manually on the printer C. From theprinters drivers B. PPTP C.

Port mirroring C. Modem lTe Which of the following network devices interconnects networks together? sts .co m 187 . Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Switch B. Router D. Half duplex B. Full duplex D. Bridge D. Any Time.com Ac tua A. Router D. Hub B. Modem C. Hub C." . Switch B.actualtests. Hub Answer: D "Pass Any Exam.www. Modem C.CompTIA 220-701: Practice Exam A.

com Ac Answer: D tua lTe sts . while the inkjet printer can only use ink cartridges.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. The interface Answer: A "Pass Any Exam. A maximum of two computers can share a local printer verses unlimited users can share a network printer. Laser printers melt the image onto the page. D. Laser printers fuse the image to the page. Ink jet printers are safe for the environment. The writing element B. Any Time. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A.co m 188 . thermal. C.www. and impact printer? A." . QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. The power supply D. C. A local printer has a small footprint and cost less money than a network printer that has a large footprint. Laser printers use toner. The control panel C. inkjet. B.actualtests. B. while an inkjet printer sprays the image on the page. while an inkjet printer fuses the image to the page. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. D. while laser printers can be harmful to the environment.

equipment from abuse and misuse. D. customer's personal files and professional data. Which of the following may be the cause? A. The application used to create the document is incompatible with the printer. Printer configuration is incorrect. 800 x 600 "Pass Any Exam.www. A print job is waiting in the print queue. which of the following is the minimum default resolution setting that Windows XP supports? A. C. D. BTX B. but the printer does not print the job. person who would be directly affected in the case of a breach." .CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. which of the following provides the MOST room for effective cooling? A. NLX D. Outdated or corrupt print driver.actualtests. ATX C.com 189 Ac tua lTe sts A. company's intellectual property and proprietary information. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. 640 x 480 B. B. Any Time. C. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . B. .

D. how data is distributed between multiple drives. 800 x 640 D. CGA's resolution was 320 x 200 . DVD/RW drive B. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. EGA's was 640 x 350. Answer: A "Pass Any Exam. optical drive. network drive.www. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. C. SD flash drive C.actualtests. the back up tape drive configuration.co m 190 . SODIMM D. D. hot swappable drive.com Ac tua lTe sts . number of installed hard drives. the number of partitions across multiple hard drives. B. solid state drive. QUESTION NO: 617 A CD drive is a type of: A. B. and SVGA resolution is 800 x 600. Any Time. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology." . C.CompTIA 220-701: Practice Exam C.

Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly.com 191 Ac A. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . C. AGP slot D. B. it must have which of the following? A." . auto sensing from 100 to 240 Volts. C. Thermal grease between the processor and theheatsink "Pass Any Exam.co m .CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. D. B.actualtests. Thermal grease between the fan and theheatsink B. Any Time. it is important for the output to be: A. equivalent to the original power supply wattage. IDE drive C.3 volts of power to the computer. DIMM chip B. equal or lesser than the original power supply wattage. The computer can run faster because of the larger power source. tua On a desktop computer. Automatic voltage detection between 110 and 220 voltage is provided. Automatic integrated surge protection is provided through the upgrade. The addition of 3. Thermal grease between the processor and the fan C.www. Two processors installed on the motherboard D. D. equal or greater than the original power supply wattage.

which of the following should occur? A. The computer will overheat. The scanner must be configured to read the code(s) desired. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). Any Time.actualtests. Answer: A When installing a barcode scanner on a computer. Hyper-threading technology D. The OS will have to be reinstalled. The scanner must be installed between the PS2 mouse and the computer. D. Double the clock speed on a 32-bit processor B. The flatbed scanner must be removed. The memory speed will decrease. B. the computer must be equipped with which of the following? A." .co m 192 . The computer will not pass POST. C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. B. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. C. Hyper-V technology C.com Ac QUESTION NO: 626 tua lTe sts . "Pass Any Exam. The barcode scanner should be set up in the computers BIOS. Which of the following statements is MOST likely true? A. D.www.

B. Windows has a corrupt boot. Impact B. To provide additional software security to the laptop D. Hard drive "Pass Any Exam. To allow LAN/WAN switching Answer: A. Inkjet D. To provide additional USB ports for the laptop E.actualtests. Any Time. To allow additional power to be available to the laptop when docked C.com 193 Ac A. The power supply is not connected to the system board. D. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. The CRT display has failed. CPU B. sts .B QUESTION NO: 630 The user states the desktop computer is very noisy. A memory chip is defective.co m . A PCI card is not correctly seated. Which of the following is the possible cause? (Select TWO). A.www. Duplex C.ini file.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. Which of the following could be contributing to the noise? (Select TWO). Cooling fan C.CompTIA 220-701: Practice Exam A. Laser Answer: A QUESTION NO: 629 Answer: A. E. To allow peripheral devices such as a monitor to remain attached B." . C.

leave a copy for the company owner. D. Which of the following would be the BEST course of action for the technician to take? sts . DVI-D "Pass Any Exam." . C. ask one of the assistants at the company to contact the owner. The repairs go as planned. Document the work done at the firm. asks to have a single-connection that will carry video and audio to and from the PC. B. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. relaying details of the repair to save the technician time.CompTIA 220-701: Practice Exam D.actualtests. QUESTION NO: 632 A. Boot from Emergency Boot Disk. and personally contact the owner to update on the status of the repairs. Boot to Last known Good Configuration. B. C. and due to space constraints. Boot from LAN. Call and/or email the owner the status of the repair and answer any remaining questions they might have. Document the work done at the firm. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. Motherboard E. Which of the following technologies is capable of this functionality? A.co m Answer: B . Document the work done at the firm and leave the company owner a voicemail.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Boot in Safe Mode.www. the owner would probably not want to be bothered during the work day. Any Time. D. Memory chip Answer: B.

Memory has to be installed in same speed and size modules.CompTIA 220-701: Practice Exam B.actualtests. The motherboard jumpers need to be properly configured. C. Any Time. B. in marked matching slots. DVI-I C. Keep the hard drive within acceptable temperature ranges. "Pass Any Exam. Memory has to be installed in matching pairs." .co m 195 . using chips equal to or larger than 1GB in size. VGA D.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . B. PC card 7.www. Express card C. Keep the power supply within acceptable temperature ranges. Keep thenorthbridge chip within acceptable temperature ranges. PC card 8.com Ac A. C. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. D. Keep the processor within acceptable temperature ranges.1 D. Mini-PCI card B. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. which of the following is true? A.

WiMAX B. using at least five passes." .actualtests. Due to limited ability to conceal cabling within walls. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Run a high powered magnet over the drive several times. Fractional T1 C. Use Windows built-in Disk Management utility and format the disk. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Which of the following would be the MOST cost effective cable to choose? A. D. the company is being forced to run the lines along power wiring and overhead lighting. Any Time. Reformat the hard drive. UTP B.www. Fiber D. B.com Ac tua lTe A.CompTIA 220-701: Practice Exam D. Use a multi-pass third party formatting utility. Satellite D.co m Answer: A 196 . C. Memory has to be installed in marked matching slots. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Coaxial C. STP Answer: D "Pass Any Exam.

Any Time. WindowsVista Ultimate B. One B. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Two C. Fuser "Pass Any Exam. Which of the following operating systems currently include this functionality? (Select TWO).www. Four D.co m . A. Windows Vista Home Premium Answer: A. Security Center B." . WindowsVista Business D.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A.actualtests. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Windows XP Professional E. Device Manager C. Windows 2000 Pro C.C QUESTION NO: 642 A. Windows Defender D.

100Mb B.122.5 D. regedit D. ping f 189. edit C. can run at which of the following modes? A.5 C. Ribbon C.1. Full duplex C. Liquid ink Answer: C QUESTION NO: 644 Network hubs.actualtests.co m . 10Mb D. msconfig B. ping a 192. "Pass Any Exam.com 198 Ac tua lTe sts .18." .CompTIA 220-701: Practice Exam B. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) . by design. ping t 172.168. Any Time. Toner D.10.68.0.11 B. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.www.16. ping v 10.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A.

C. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. the operating system will only recognize 1GB of RAM. MSIEXEC . no errors are reported and the data cable is connected. The monitor is not plugged into the video card. Which of the following is the MOST likely cause of the issue? A." . The RAM has been inserted backwards in their slots. MSCONFIG was used to execute the win. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A.co Which of the following utilities is used to perform a baseline on a hard drive? m . Any Time. B. MSCONFIG was used to disable the computer services. C. MSCONFIG C. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing.ini file.actualtests.ini file. D.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. D. MSCONFIG was used to execute the system. MSTSC D. The physical printer online light is lit. Which of the following is the MOST likely "Pass Any Exam. Upon power on. The BIOS revision is the latest version.www.com 199 Ac A technician is adding RAM to a PC. Which of the following choices is MOST likely the cause? tua lTe sts A. MSCONFIG was used to enable the computer services. PERFMON B. B. The PC BIOS does not support the new RAM size.

1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A.1 D. My Computer C." .0.1.actualtests.0. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.1. B.www. Any Time. C.co m 200 . System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. The Use Printer Offline option is checked. ping 128. The Printing Preferences has been changed in Printer Properties.0 B. ipconfig 127. Computer Management B.0.com Ac tua lTe sts . Control Panel B.0. System Information D.0. localhost 128. The Print Processor has been changed in Printer Properties.1 C. Device Manager D. Component Services Answer: A "Pass Any Exam. The Use Printer Offline option is not checked. Performance Logs and alerts C. ping 127.CompTIA 220-701: Practice Exam cause of this problem? A.0. D.

co m 201 . Startup Menu C.actualtests. Performance Logs and Alerts D.com Ac tua lTe sts . Component Services D. Device Manager C. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A." . System Tray "Pass Any Exam.www. Computer Management C. Performance Logs and Alerts B. Control Panel D. Computer Management B.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Computer Management B. Device Manager C. Any Time. Performance Logs and Alerts D. My Computer B. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A.

System Properties C. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Information . System Information C. Task Manager D. Any Time. cmd B.com Ac tua lTe sts A.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 .actualtests.www. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. System Configuration B. Power Options "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. dxdiag C. Task Manager D." . System Properties B. msinfo32 D.

Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.100 C.1 Answer: D QUESTION NO: 665 "Pass Any Exam. Hardware Wizard D.10. Hardware Wizard D. 4.168.www.1. 192.1 B. Performance C.com Ac tua lTe sts .1. Power Options B. Simple File Sharing B. 172.100.1. Event Viewer C. 122. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.actualtests.1 D.168. Simple File Sharing C.CompTIA 220-701: Practice Exam B. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.co m 203 . Hardware Wizard D. Any Time.168." .

" . 12 C. 26 D. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 8 B. Any Time.actualtests. 63 D. 16 C.com Ac tua lTe sts . 10 B. 10 B. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 26 D. 8 B. 10 C. 12 C.co m 204 .www. 26 D. 64 Answer: C "Pass Any Exam.

11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A.co m . Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on.11g B. The battery is full and the laptop is plugged in. 802. 802. and there are no error codes or beeps. 802. CPU "Pass Any Exam. Connects multiple users to one computer.www. and mouse. keyboard. Any Time. and that it gets unusually hot.11b D. B. Allows multiple users to have access to a central gateway. DSU C. Fan B. C. 802. Router B. Allows multiple computers to communicate with each other in a network. D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. Which of the following components is the MOST likely at fault? A. Connects multiple computers to one monitor.com 205 Ac A. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . Modem D." .11n C.

www. Logic bomb Answer: B "Pass Any Exam.CompTIA 220-701: Practice Exam C.co m 206 . RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A.actualtests. Trojan C. MSDS D. Produces unsolicited advertisements via pop-up messages lTe sts . Collects user and program information usually for malicious purposes D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Unsolicited mail that is sent electronically C." .com Ac tua A. Battery D. ESD strap C. Spam D. Cable ties B. Worm B. Any Time. Code that waits for a specific response before activating B.

Disable in the BIOS.com 207 Ac tua lTe sts .www. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. WindowsVista Business C. C. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. WindowsVista Premium D. "Pass Any Exam. B. Unplug from the USB port. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Safely Remove Hardware Function. Worm C. LAN D. WAN B. Virus B. Windows Vista Home B." . Any Time.actualtests.co m . Adware D. VPN C.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A.

Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. An established recovery point B. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Start> Run>typecmd> dir D.actualtests. Cycle the power to ensure that thent driver works B." . A complete restore of the hard drive D. Any Time. Start> Run> typecmd > ipconfig C.www. Start> Run>typecmd > nslookup B.co QUESTION NO: 681 m 208 .com Ac tua lTe A. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. Restart the OS.CompTIA 220-701: Practice Exam D. Establish a theory of probable causes of the incompatible driver D. A record of the administrative passwords C. Document findings. Which of the following is the FINAL step that should be performed? . Escalate the problem to the next higher tier support shop C.

" .com Ac tua A technician wants to configure a Windows XP Pro laptop. 192.1 D.0. Any Time.168.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. Hibernate D. they are not receiving any WiFi signals.255.0. Which of the following should the technician do? A.127 B. Check to see if the NIC is functioning. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . D. NIC B. 169. Ask if they have a modem. Shut down C.co m 209 . C.254. WiFi Card "Pass Any Exam. Suggest they move computer around. Stand by B.www.1. 255.10.255. 127.1 C. however. Check thatWiFi is enabled. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. The laptop also needs to be able to resume quickly from this mode.255 Answer: D A.actualtests. B. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.

" . The technician has not heard back from the client. Contact the customer with a follow-up call. B. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. C.co m Answer: B . Contact the customer with a follow-up call. inquiring how the systems are running and offering any additional assistance. The customer had the laptop working properly all day in a docking station setting. Email an assistant at the business to see if they are satisfied with the services rendered. Which of the following is the NEXT action to take? A. Question the customer to determine if they are using the embedded keyboard for the first time. C. Which of the following would be the BEST course of action to take? . lTe sts A week ago a technician completed several upgrades for a business. D. but is now attempting to use the laptop's embedded keyboard. B.com 210 Ac tua A. Right click on the print job and select cancel. Right click on the print job and select properties.CompTIA 220-701: Practice Exam C. Bluetooth D. Any Time. inquiring when the next system upgrades can be started and offer discounts. Email the business owner and offer discounted services for the next system upgrades.www. Have the customerrestart the computer to reset the keyboard for the customers profile. Right click on the print job and select restart. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right.actualtests. D. Right click on the print job and select resume. "Pass Any Exam. C. B.

/b D. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam.INI file C. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. Bridge D. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. BIOS D.actualtests. Any Time. Switch B. PXE Boot Rom B. Where would be the proper place to configure this? A.co QUESTION NO: 691 m 211 .www. BOOT. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? .com Ac tua lTe A. Check the keyboard drivers in Device Manager and reload if out of date.CompTIA 220-701: Practice Exam D." . Modem C. /r B. /v C.

RAID 5 C. Which of the following RAID arrays is the technician using? A. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 5 D. RAID 1 C. Which of the following is MOST likely failing? A. Processor B.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on.actualtests. RAID 1 C. RAID 1 B." . Any Time.com Ac A. CPU Fan C. RAID 6 D.co m 212 . RAID 0 B. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 0 B.www. RAID 10 "Pass Any Exam. RAID 5 D. Optical Drive D.

" .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. Fiber C. Coaxial D. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.com Ac tua lTe sts A. Any Time. Fiber B.actualtests. UTP .www. ST D.co Which of the following cable types contains a foil shield inside the jacket? m 213 . RJ-45 B. STP B. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. STP D. RG-6 C. CAT6 C. especially Ethernets "Pass Any Exam.

Coaxial B. DSL D.11a B.actualtests. 802.com Ac tua lTe sts .11n C. 802. Bluetooth "Pass Any Exam. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. UTP C. Satellite C. 802. BNC C." . Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A.11g D. RJ-11 B. Any Time. ST D.co m 214 . Fiber D.www.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Fiber B.

Adware sts . Spam D. Spyware B. DSL B. Adware D. Cable C. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Any Time. Spam C. Botnet B.com Ac tua lTe A." . Fiber D.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A.actualtests. Botnet C. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 .

" . Network Answer: A "Pass Any Exam. Spyware C. Surge protector D. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Any Time. Adware C.CompTIA 220-701: Practice Exam A. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Power strip B. Botnet D. Worm D. Spam B.www.com Ac tua lTe sts QUESTION NO: 709 . Internal hard drive D. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. CD B. Floppy C. Spyware B.actualtests. without actually installing it on the workstation? A.co m 216 . Uninterruptible power supply C.

800Mbps. 12Mbps. B. AT D. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. HTTPS C.co m 217 . FTP B. USB thumb drive D.www. D.ROM drive C. 480Mbps. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. 400Mbps. IDE hard drive B. SMTP D. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. Micro ATX C. C." .com Ac tua lTe sts .actualtests. ATX B. DVD. Any Time.

110/120 Volts AC or 220/240 Volts AC B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. Any Time.www. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A." . 6/12 Volts DC or 12/24 Volts DC D. Lower latency C. the customer reports the NIC link lights for that computer are not on. 15 or fewer C. Increases length of cable D. 20 or fewer D. Which of the following could be the problem? "Pass Any Exam. Fire resistant B.actualtests. 10 or fewer B. AC or DC Voltage C.com 218 Ac tua lTe sts . In addition.co m . 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A.

C. Which of the following boot options will accomplish this? A.actualtests. Any Time. D. Remove and replace the network card. B. Join the computer to the workgroup. Where can the technician locate the NTLDR files? A. D. Enable Boot Logging C. Which of the following is the NEXT step? A.com Ac tua lTe sts Explanation: To troubleshoot this problem. Boot Mode B. Safe Mode D. the technician notices a yellow exclamation mark in Device Manager.CompTIA 220-701: Practice Exam A.www. C. Answer: D QUESTION NO: 719 After installing a network card. Updating the device driver may help when an installed device isn't working properly. Network server is not working. Switch is not working. Update the device driver. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Firewall is not working. NTOSKRNL "Pass Any Exam. . Re-install the OS. B. Internet site is down.co m 219 ." . you should update the device driver.

but there is no video.INI D. Answer: A "Pass Any Exam. Replace the LCD. which of the following is the FIRST process that runs? A. Change power outlets. When the laptop is plugged into an outlet it starts. B." . C.com Ac tua A. CONFIG. NTDETECT. Remove the battery. Replace the battery. BOOT.CompTIA 220-701: Practice Exam B. D. Which of the following is the NEXT step to troubleshoot the issue? sts . After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. OS installation disk C.www. lTe A technician is troubleshooting a laptop. Which of the following is the BEST solution? A. C. Upgrade the video card. IO.SYS B. Upgrade the memory. Any Time.actualtests.SYS D. NTLDR C. B. Replace the power button. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed.co m 220 .COM Answer: B QUESTION NO: 722 When a computer is turned on. D. Connect the laptop to a monitor.

The power-management console C.ROM/DVD player into a laptop. sts . D. Which of the following could be the issue? A.com 221 Ac tua lTe A. "Pass Any Exam. C. Check to see if a disk is present in the drive. B. Which of the following should the technician do NEXT? m . Check the USB settings for the drive. Any Time. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). Additional memory needs to be installed. The AC/DC adaptor D.www. B." . The OS is not installed. The MBR B. D.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. The system is overheating. The technician powers on the laptop and the drive is not detected.actualtests.co A technician installs a new CD. Check the manufacturer's recommended settings. The RAM is not seated properly. Which of the following is the MOST likely issue? A. Check if the drive is properly plugged in. C. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down.

E QUESTION NO: 729 Social engineering is used to: A. printing on both sides of paper one at a time. CMOS ROM C. Any Time. communications in both directions one at a time. Hard Drive D. Requesting public information B. D. acquire unauthorized information to achieve a goal. to perform a technical risk assessment of employees within the company.co m 222 . System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. Answer: D "Pass Any Exam. B. Asking passive aggressive questions E. communications in both directions simultaneously.CompTIA 220-701: Practice Exam A. B." . Assuming a position of authority D. printing on both sides of paper simultaneously. D.www.com Ac tua lTe sts . Answer: A QUESTION NO: 730 Where is the power on password stored? A.actualtests. Insulting the subject to motivate a response C. System RAM B. to test sociological boundaries with in the company. C. Flattery Answer: C. C. engage in harmless communication.

C.actualtests. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. It retrieves email from the mail server. A tool that allows a workstation to tell the network that the workstation is present. It pings a workstation from a remote server. Port 23 C." . It blocks popup ads. tua lTe sts . D. Port 21 B. C. A tool that allows a user to connect to other computers. Port 21 B. B.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. Port 25 D. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. A tool that tells a user of the workstation that they have exceeded their memory quota. by default? A. by default? A.com Ac A. It holds a log of the last three passwords used. Port 110 "Pass Any Exam.www. Port 23 C. Any Time. D. A tool that allows a user to use the workstation as a telephone through the network. Port 25 D. B.co m 223 .

The user described the problems as: occasional rebooting.www.com Ac QUESTION NO: 738 tua Answer: A lTe A. USB C. Printer E. Any Time. A method of recovering lost data from a hard disk. electric shock felt on computer case. and the hard drive stops working. Network D. Any damage to a hard drive caused by an intention or unintentional jolt or movement. sts . Power supply D. D.actualtests. Wireless router B. A recognized method of disposing hard drives that contain sensitive data. B. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO).CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. C. A.co m 224 . overheating. Which of the following is the cause? A. Excessive movement between system memory and virtual memory. System RAM Answer: B. RAM module is faulty C.C QUESTION NO: 739 "Pass Any Exam." . Processor is going bad B.

g. F12) B. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Start> Run> Accessories> Command Prompt C. nslookup D. Any Time. D. Ctrl + Alt + B D. Ask the user to call another technician for more in-depth assistance. Start> Programs> Accessories> Command Prompt "Pass Any Exam." . ipconfig C.co m 225 .CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Start> Run>cmd B. Ask another technician to take over support for this user. C. B. A. Explain to the user they need to fill out a work order for the computer issues. Help the user with every issue that they call about and put all other work orders on hold. Shift + B C.actualtests. Function keys (e. F9.www. Which of the following utilities could be used to check if there is a remote device on the network? A. netstat B. Which of the following should the technician do? A. Start>Programs>Accessories>Communications> Command Prompt D.

B.actualtests. There are multiple printers in the office. C. Start> Control Panel> Run>cmd Answer: A.CompTIA 220-701: Practice Exam E. it does not print. PS/2 B. NIC C. however. and all other users are able to print to the printer. A past technician's documentation D. The cleaning label B. Which of the following is the FIRST step that the technician should do? A. Reboot the workstation and have the user log in again. The manufacturer's documentation C. Which of the following places should the technician look to find the proper handling procedures? A. Any Time. Riser card D. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent." . MSDS Answer: D "Pass Any Exam. Replace the paper in the printer. Confirm the printer name where the user is trying to print. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A.co m 226 .www. Restart the print spooler service.com Ac tua lTe sts . every time the user sends a print job to the printer.D QUESTION NO: 743 A user is trying to print to a network printer. D.

D. Put the toner into a sealed bag and then throw into the garbage. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . assist with data transmission. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A.actualtests. Any Time. B. C. WAN. which of the following is the BEST way to dispose of the old cartridge? A.co m When applying the security settings to a network. C. Seven D.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. D. C. B.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer." .www. Return to the manufacturer for recycling. LAN B. Dispose in an incinerator. Nine . provide protection from heat. Store in an air-tight container. One B. prevent outside interference. prevent damage from weather. Three C. "Pass Any Exam. domain. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A.

co m Answer: B 228 .Rom is not reading a disc. Make sure the network cable is seated properly in the users computer. C. D. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. Answer: C QUESTION NO: 753 "Pass Any Exam.CompTIA 220-701: Practice Exam D." . Check to see if the BIOS register the drive. B. Make sure that the disc is a CD and not a DVD. Ensure that the CD drive is installed. Make sure that the network cable is not touching any other cables.actualtests. What should be the BEST first step to resolve this issue? A. Check to see if theCD. B. Answer: D QUESTION NO: 750 A user reports that their CD. workgroup.Rom is compatible hardware. D.www. B. Ensure that shielded cable was used for the network. sts When a component has a proprietary power supply what is the main limitation? . D. There are no limitations. which of the following would be the FIRST step to evaluate this issue? A. Replacing it with a power supply made specifically for that unit. one power supply is as good as another.com Ac tua lTe A. Making sure the power supply will fit into the casing. C. Making sure that replacing the power supply is not cost prohibitive. Any Time. C. Check to see if the network cables were terminated properly.

CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. Is another piece ofequipment. Which of the following would be the BEST questions to ask the customer? (Select TWO). What would be the questions to ask this customer? (Select THREE). retinal scans. A record of the ADMIN passwords. smart cards.B QUESTION NO: 756 A remote Customer calls with a dead computer. complex user names. B. powering up? B. B. C. Answer: C QUESTION NO: 755 A. C. "Pass Any Exam. D.co m .actualtests. Was the electric bill paid? D. The customer says the tower computer will not turn on and the monitor will not turn on either. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. lTe sts . What is the manufacturer of the power strip/surge protector? Answer: A. Is it a LCD or CRT monitor? E." .www. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. Any Time. Other equipment plugged into the same power strip/surge protector also will not turn on. background checks for users. A complete back up of the hard drive. An established recovery point. Did the computer and monitor work before? C. that is plugged into the same power strip/surge protector. D. An emergency recovery disk (ERD).

Has any electrical work been done recently? G. Is another piece of equipment plugged into the same power receptacle and is it working? C. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Always on C.www.CompTIA 220-701: Practice Exam A. Standby D. Make a list of all programs that will need to be reinstalled in event of a system failure B. Can you or someone else check the circuit breaker for that receptacle? D. Nothing. What is the manufacturer of the power strip/surge protector? E. How big is your electric bill? B.co m . Always on B.actualtests. Hibernate C. proceed with solution. Any Time. Standby B. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D .C.com 230 Ac A. Wake on LAN "Pass Any Exam." . Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Nothing should be affected C. Create restore point D.

Throw it in the trash. Explain that what is being done is extremely complicated and requires concentration. It is getting to the point that is becoming a distraction. What is the BEST response to this question? sts QUESTION NO: 761 .com Ac tua A. Check that the tube and capacitors are intact D." . Give them a list of blog sites and documentation that discuss the twoOSs D. the customer continually asks questions about every step being performed. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. end the conversation C. D. Which of the following should the technician do? A.CompTIA 220-701: Practice Exam D. CRTs are being replaced by LCDs Answer: B "Pass Any Exam.co Answer: B m 231 . Any Time. Tell the customer that both are excellent choices B.actualtests. Ask to be excused to use the phone to take a small break outside to get some air B. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Which of the following is the BEST solution? A. Continue answering thequestions.www. Dispose through proper channels or send it to be repaired C. Say nothing. Put on an ESD strap and inspect the internal components B. relax and try to be as calm as possible while working through the distraction C. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista.

Install a generator in the office C. Replace all CMOS batteries in the office B. Between 6 and 8 characters C. Install a UPS in the office "Pass Any Exam.actualtests.www. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. 90 to 180 days B. Any Time. Annually D.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Between 8 and 10 characters D. Give the user a dedicated printer.co m . B. Give the user permissions to cancel other users print jobs. C. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Which of the following is the BEST option to alleviate this issue? lTe sts . 60 to 90 days C. Raise the priority of the users jobs to the highest level. Between 10 and 12 characters B." . Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Have the user work after hours to finish their print jobs. D.com 232 Ac A.

CompTIA 220-701: Practice Exam D. Which of the following should you try FIRST? A. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. "Pass Any Exam. and shuts down the computer B. closes programs. but the computers gives an error that the computer has not been shutdown properly. Any Time." . Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Which of the following is the action that is being performed? A.com 233 Ac tua lTe sts . Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Retrieve the work from a hot site for the office C.actualtests.www. You decide to go to a prior restore point. Loading a full backup onto your workstation D. however they are not receiving any Wi-Fi signals.co m . There are UPSs connected to the equipment but they only last about 30 minutes. Use software that in case of an outage saves your work. What is an option to ensure that all work is not lost and damage does not occur to the system? A. Rolling back to an earlier configuration B. Preparing system for Automated System Recovery (ASR) C. Suggest the computer be moved around.

Change the power settings in Power Management. C. D. Ask for model number. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . B. Any Time. Biometrics C. D.co m 234 . Check that the Wi-Fi adapter is enabled.ROM is not reading a disc.CompTIA 220-701: Practice Exam B. Check to see if the CD.com Ac tua A. Which of the following is the FIRST step to take to resolve this issue? A. each time the customer closes the laptop the computer goes into standby. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Which of the following would MOST likely solve the issue? A." . Change the power settings on the projector. D.ROM has compatible hardware. B. C. C.actualtests. Smart card D. Change the computer from a laptop to a desktop. Make sure that the disc is a DVD and not a CD. Move the projector further away from the laptop. However.www. Answer: C "Pass Any Exam. Software firewall B. Ask if they have a modem. Check to see if the BIOS registered the drive. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Ensure that the device is working in Device Manager.

C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. A.D QUESTION NO: 776 "Pass Any Exam. Answer: A. If the mouse has roller ball underneath could they examine it? B. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. C." . be stern with the user. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. A.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. B. Which of the following questions should a technician ask this customer? (Select TWO).com Ac tua lTe sts . C. What type of mouse is it? E. Check to see if the monitor and system hardware are compatible. B. tell the user to call back when they have calmed down.www. D. repeat back the issue to the user to ensure understanding.co m 235 . make the user promises to keep them quiet. Any Time. Check the video cable to make sure it is still connected. What mouse driver are they using? C. Check for other equipment plugged into the same power strip/surge protector. What is the manufacturer of the mouse? Answer: A. What is the manufacturer of the computer? D. E. D. Which of the following steps should be performed to check the monitor? (Select TWO). Move the mouse and/or press the space bar to check if the computer is in sleep mode.actualtests.

Any Time.com Ac tua lTe QUESTION NO: 778 sts Answer: D . D. CPUheatsink seated properly. The manufacturer of the RAM installed in the computer.actualtests. Which of the following MOST likely uses a parallel port? A. B. Update the anti-virus software. D. Which of the following should be done FIRST prior to the installation? A. Perform backup of all data. Create a restore point. Upgrade all drivers. D. B. C. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. C. Which of the following should a technician check to resolve the issues? A. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. Printing to an older printer C.www. The manufacturer of the computer and hard drive. Connecting to a parallel tape backup device D. Connecting a loop-back plug B. Which of the following should be checked? A.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer." . Remove unneeded external components. The amount of RAM installed. "Pass Any Exam.co m 236 . The hard drive location in the computer. Hard drive location in the computer. Failed fan in the power supply. B. C.

Always on C. actions and outcomes. Standby B. Which of the following is the LAST step that should be performed? A. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Cycle the power to ensure that thent driver works. D. Hibernate D. Wake on LAN B. Establish a theory of probable causes of the incompatible driver. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible.www. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Any Time. Always on C.actualtests. Document findings. Standby D." . Escalate the problem to the next tier support.co m 237 . B. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam.com Ac QUESTION NO: 782 tua lTe sts .

com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Explain that what is being done is extremely complicated and requires concentration. Put on an ESD strap and inspect the internal components. Answer: D QUESTION NO: 785 A.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Which of the following should be done to ensure safety? A. Which of the following should the technician do? A. Send them off on a small task to get a moment to concentrate and finish the job. C. D." . Which of the following is the BEST solution? A. Throw it in the trash. and a mini refrigerator are plugged into one power strip in a single outlet. Eight D.www. two monitors. Dispose through proper channels or send it to be repaired. C.actualtests. CRTs are being replaced by LCDs. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. "Pass Any Exam. B. It is getting to the point that is becoming a distraction. Answer: D QUESTION NO: 784 A CRT has stopped working. Continue answering the questions. Twelve Answer: A QUESTION NO: 786 Two workstations. Six C. D. B.co m 238 . Zero B. two printers. Ask to be excused to use the phone to take a small break outside to get some air. the customer is asking questions wanting to know every step being performed and why. relax and try to be as calm as possible while working. Any Time. Check that the tube and capacitors are intact. Move some of the devices to other outlets and replace the power strips with surge protectors. B.

actualtests.com 239 Ac A. Any Time.CompTIA 220-701: Practice Exam C. Install a generator in the office. Roll back to a previous restore point. D.www. tua lTe Computers are left on overnight to complete certain calculations and tasks. D. Which of the following actions should the technician perform FIRST? A. "Pass Any Exam. Restore all files from a storage device. closes programs. Replace the CMOS batteries to all affected equipment. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. D. C. Have employees shut down their computers before they leave and perform the calculation during their down time. B. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. Install a UPS in the office. Install software that saves work. and properly shuts down the computer. Load a full backup onto the workstation.co m . Install power strips in the office. Prepare system for automated system recovery (ASR). D." . C. There are UPSs connected to the equipment but they only last about thirty minutes. Replace the power strips with UPSs and eliminate the extension cords. Setup a hot site for the office so all data will be backed up. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. C. B. Have an employee work nights to perform the shut down. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . B. Replace the power strips with surge protectors with longer cords.

B. The client would like to access the network from outside the home and on the top floor. Press the function key and then configure the projector settings. D.com Ac tua lTe A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Which of the following would the technician recommend for the client? A. Use alt + tab to toggle between screens. Use the function + f8 key to toggle between screens. Each time the customer closes the laptop the computer goes into standby." . Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. B. Change the power settings on the projector. D. Which of the following should the customer perform? . Install an access point. C. Answer: C "Pass Any Exam. Set the SSID code on the laptop. B. Enable DHCP on the laptop.www. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen.co m 240 . D. Which of the following should the technician do to solve this issue? A. Install a wireless modem. Reboot the laptop to toggle image between screens. Use the function + f10 key to toggle between screens. Change the computer from a laptop to a desktop. C. Any Time. Change the power settings in power management.actualtests. C.

Use hyper-threading. The LCD inverter board is going bad. Prevents the monitor from overheating lTe sts . D. Answer: C.com Ac tua Explanation: A. Which of the following is the BEST recommendation to make? A. Install a liquid cooling system. C. B.actualtests. Dissipates heat from the chips D. Answer: B QUESTION NO: 796 "Pass Any Exam. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. C.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. The screen is set to automatically dim to optimize battery power when power is disconnected. B. Cools the power supply C. Install more memory in the system. AGP slot C. D. Install multiple fans. Prevents motherboards temperature from getting to low B. CPU slot D.www. This might be an indication that the battery is failing and can no longer hold a charge. Heatsink B. The LCD backlight is failing." .co m 241 . Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A.

Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. the LCD returns to normal brightness. D. The LCD backlight is failing. the LCD screen gets dimmer. To protect the CPU from direct contact with theheatsink.0. C. Ergonomics B. C. B.com Ac tua lTe sts . 169. The LCD inverter board is going bad. To provide thermal transfer from the CPU to theheatsink.1 C. When the user connects the AC power. 172.168.16 B.actualtests.co m 242 . D. To prevent memory vibration caused by theheatsink fan.10 "Pass Any Exam.1." . B. This might be an indication that the battery is failing and can no longer hold a charge. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. Which of the following should a technician tell the user? A. The screen is set to automatically dim to optimize battery power when power is disconnected. Any Time. Which of the following authentication technologies can be used? A.www. To provide insulation around the processor. Biometrics D. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A.16 12.254. Smart key C. 192.

9 D.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.16.253.1 B. 92.29. 192. 192.128 D.18.1. 129.25.www.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.10 C.1.25. 92. 201.1.254. 92. 192.168.co QUESTION NO: 801 m 243 ." .128 Answer: D Which of the following IP addresses is a class B address? A. 201.18. 192. Any Time.168. 129.10 C.253. 169.9 D.168.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.168.128 B.254.10.254.254.29.CompTIA 220-701: Practice Exam D.com Ac tua lTe sts .16.16.1.actualtests.1 C.25.1 B. 129.18.

192. 129.29.10 B.255 lTe Which of the following IP addresses is a loopback address? sts .254. Any Time.0.www.254.co m 244 .168.255. 169.10 B.com Ac tua A. 172.0. 255. 169." .18. 192. 127. 201.25. comptia1 Answer: A "Pass Any Exam. 9ca5rl D.10.0.16.168.0.1 C. 192. 192.254.actualtests.10. 92.16.168. June171988 C.10 D.CompTIA 220-701: Practice Exam A.168.255.10.128 B.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.1 C.1 D.9 D.1. s1A@r4A&! B.10.10 C.253.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.

by default? A. Resolve the problem. C. Any Time. B. Flash C. Document the problem. D. WEP B. Keylogger C. SSID C.www. Keyfob D. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. Blu-Ray B. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A.actualtests. Take the computer apart piece by piece until the problem is identified." . CD "Pass Any Exam. DVD D.com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure.co m 245 . BIOS password B. Recreate the problem. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. WPA D.

PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. DVD C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Graphics C. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 .actualtests.www. IEEE 1394 D. PCIe B. NIC B. Capture D." .com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. HDD D. Any Time. Flash B. Parallel . Modem C.

802. Any Time. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. WindowsVista Premium B. Bluetooth C. Touch screen D. KVM B. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A.co m 247 ." . Windows XP Answer: D "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 816 .11a B. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Windows Media Center C. Keyboard C.www. WindowsVista Ultimate C.actualtests. Infrared D. Windows 2000 D. Windows 2000 D. WindowsVista Basic B.CompTIA 220-701: Practice Exam A.

My Computer> System> Performance> Settings> Virtual Memory B. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. To support dynamic disks B. Files can be larger than 256MB B. Legacy support for older systems . User access and permissions options E.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). To allow RAID support C. Support for file encryption D. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Network Neighborhood> Ethernet controller B. Add and Remove Programs "Pass Any Exam. File encryption options C.www.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Macintosh PC read/write access D. A. Ability to share the file and folders Answer: B." . Any Time.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A.actualtests.

WEP64 B. In a Windows Vista workstation. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer.CompTIA 220-701: Practice Exam C. WPA Answer: C "Pass Any Exam.actualtests.com Ac tua lTe sts QUESTION NO: 823 . sigverif C. Hide a password document in the workstation D. sfc B. Never write down the passwords C." . msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. Control Panel> Power Options D. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A.www. which of the following commands would the technician use? A.co m 249 . Any Time. Contain on a sticky note on the back of the monitor B. WPA2 D. ipconfig D. WEP128 C.

These types of services are known as: A.com 250 Ac tua lTe sts . NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. D. Windows Spool Service C. Refuse the callers request and inform an IT manager. Any Time. Which of the following services may need to be restarted? A. dependency services. Give the caller the username and password. driver level services. B. Which of the following should the employee do? A. They ask the employee for their username and password. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly.www. Printer Driver B.co m . B. Refuse the callers request and inform the police. Answer: C QUESTION NO: 827 A print job fails to leave the queue. the print spooler requires other services to be running first. registry level services. C.msc "Pass Any Exam. Give the caller the information and inform an IT manager. C. perfmon. Print Spooler D.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk." . They state they need to upgrade the antivirus protection on the workstation. D. primary services.actualtests.

services.actualtests. C." . Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A.link and Lynx. print D. eSATA C. A dual-core 32-bit processor and a 64-bit operating system D.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. how might a technician determine if the unit has WiFi capability? A.www. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. B. to describe their 1394 "Pass Any Exam. A 32-bit operating system and a 64-bit processor C. Check forWiFi radio on/off switch on the function keys. Serial B. Without knowing the specifics of that model. IEEE 1394 D. such as i. 802. Other companies use other names. A 64-bit processor and a Vista Home Basic operating system B. Check the Device Manager for a wireless network device.CompTIA 220-701: Practice Exam B.co m .11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. D.msc C. Any Time. printmanagement. Check for an externalWiFi on/off toggle switch. Check for an external antenna.com 251 Ac tua lTe sts .

B. This type of repair will not affect it." B." C. This is because it is not only high speed but also supports isochronous data.www. In the middle of doing the repair. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. Your data should be fine.CompTIA 220-701: Practice Exam products. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. I am not replacing the hard drive.com 252 Ac A. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. Have the phone onvibrate before starting the repair. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. Which of the following is the BEST response? sts . C. "Pass Any Exam. such as video devices. I cannot guarantee that your data will not be lost." . Well." B. C. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned.actualtests. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. which is the main circuit board for the PC. Any Time.co m . I will let you know what happens after the repair. which means delivering data at a guaranteed rate. Take the call. Which of the following is the BEST action? A. the phone rings. "I am not sure if your data will be lost I will confirm with my manager. please read it and then get back to me with any questions. "Here is all my documentation for the repairs. D. I replaced the motherboard. D. Apologize and excuse oneself for a moment to take the call quickly outside the room. Which of the following is the BEST response? A. "I replaced some of the computer parts and now it is functional." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone.

Do the repair. B. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Keylogger C. Biometric fingerprint scanner "Pass Any Exam.Attributes. while protecting the data from the operating system related issues? lTe sts . making C: the OS and D: the data. B. but let the client know that the client will be charged extra for the same repair nexttime.www.CompTIA 220-701: Practice Exam D. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A.com 253 Ac A. C. Do the repair and request that the client trim their fingernails to prevent the keys from popping off.co m ." . Encrypt the sensitive data so that it cannot be read without a key. D. Partition the drive into two logical drives. C. Hide the sensitive data from casual view using folder Properties . Any Time. Show the client how to put the keys back on.actualtests. Partition the drive into two physical drives making C: the OS and D: the data. Immediately leave and go to another room to take the call and deal with the repair later. D. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Refuse to do the repair until the client learns how to type with long fingernails. Front panel media lock B. Which of the following is the BEST response to the clients next repair order? A. Do the repair with a good attitude.

CompTIA 220-701: Practice Exam D. D. D. Unplug the computer after testing and recommend to the client that they need to install a surge protector. C. Which of the following is the BEST action to take? A." . Leave it up to the client to take their own precautions. B. Tell the client they need to install a surge protector soon.com Ac tua lTe sts .www. Check for and remove outdated components.actualtests. B. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. C. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Remove excessive dust and loose items.co m 254 . Power strip C. Answer: A "Pass Any Exam. UPS B. Replace all cooling fans with new ones. Install an uninterruptible power supply (UPS). Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Any Time. Cover the extra power plugs not being used with electrical tape. Larger power supply D. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file.

Establish a plan. Run CHKDSK on the hard drive.co m 255 . music and browse the Internet. Answer: B Which of the following network classes exists if the default subnet mask is 255.255. B.0. C.www. Class A B. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. D. Suggest purchasing a newer processor. The system specifications are still very good. D. Increase the systems RAM. Which of the following is the FIRST action to take? A.0? A. Any Time.255.0? "Pass Any Exam.actualtests.com Ac QUESTION NO: 843 tua lTe sts . which of the following actions should be taken NEXT? A. Document the actions. B. Class B C. Formulate a theory. Defragment the hard drive. They have had the system for two years and use it primarily to download photos. C.255. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255." . Class C D.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Identify the problem.

Class A B.0? A.1? lTe sts .30.1. Class B C.0. Class C D. Class C D. Class C D. Class C D. Class D "Pass Any Exam. Class A B.com Ac A.actualtests. Class B C. Class A B.0. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.255. Class B C. Class A B.22. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.www.0. Class B C.CompTIA 220-701: Practice Exam A.0? A. Class D tua Which of the following network classes exists if a hosts IP address is 192.co m 256 . QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.168. Any Time.0." .

Task Manager "Pass Any Exam. B.1? A. D. Switch B. static IP address.1. C.172. Router C. Class C D.www. Class B C. reserved IP address." .com Ac tua lTe sts A. Class A B. Hub D. dynamic IP address.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Bridge .co Which of the following devices can automatically assign host IP addresses? m 257 . Any Time. stationary IP address.actualtests.

Double click theprinters icon. C.co m 258 ." . D. The component is not installed. right click on the print job and select restart. right click on the print job and select delete. The components driver is not found. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. C. B. Device Manager C. Double click theprinters icon. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. Double click theprinters icon. right click on the print job and select restart. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. D. B.CompTIA 220-701: Practice Exam B. right click on the print job and select cancel. right click on the print job and select cancel. right click on the print job and select resume. Double click theprinters icon. Double click theprinters icon. Any Time. right click on the print job and select pause. The component is disabled. C. right click on the print job and select properties. The components driver is outdated. Answer: A "Pass Any Exam.actualtests. B. Double click theprinters icon.www. Double click theprinters icon. D. Virtual Memory D. Double click theprinters icon.com Ac tua lTe sts QUESTION NO: 853 .

C. Double click theprinters icon. right click on the print job and select restart. Double click theprinters icon. 5 B. Any Time. The print drivers have not been installed on theusers remote computer. 10 "Pass Any Exam. The shared printer is not compatible with the host computers operating system. Ports C. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. right click on the print job and select resume.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. right click on the print job and select cancel. right click on the print job and select properties." .www.com 259 Ac tua lTe sts . Advanced B. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Double click theprinters icon.actualtests. Simple file sharing has not been enabled on the host computer.co m . Security D. D. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. B. Which of the following is the MOST likely cause? A. B. D. Double click theprinters icon. C. Print sharing has not been enabled on the host computer. Answer: C QUESTION NO: 857 In Printer Properties.

" . D. Inform the customer of the expense that is being incurred. Any Time.com Ac tua A. Which of the following responses would be BEST to use? . Use technical acronyms to show your technical expertise. Only ask the customercloseD. A user checking their personal email at an office. Please inform me if the PC will be processing more work than for which it was designed. Be sensitive to the customer's culture. B. 15 D.co m Answer: C 260 . D. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. B. lTe sts A technician has replaced a failed DIMM. A kiosk in a department store that looks up information in their online catalog. C. C. Please try to be more conscious of static when using this PC. A remote salesman must transfer contract data to the corporate office. D.ended questions.www. C. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A.CompTIA 220-701: Practice Exam C. B. The technician has verified that the unit is working properly and is now updating the customer on the event. Please inform me if you continue to have any problems with this PC. A remote user updating the antivirus software on their notebook computer. Answer: D "Pass Any Exam.actualtests. Please inform me if you think you want me to come back and check it again tomorrow.

Follow the manager's instructions. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. C. Call the customer and reschedule for another time. Remove the cover of the workstation case and use an ESD strap before the upgrade. Complete a full backup of the workstation before making any upgrades. Call the service manager and inform them of the current situation. Document the core actions and inform the customer the repair has been completed. which of the following is the FIRST course of action to take? A. share this with the customer and take any preventative measures. Call the service manager and inform them of the current situation. Unplug the workstation and begin the upgrade.com 261 Ac tua lTe sts . Upgrade the hard drive and reboot the system. Inform the customer of the steps taken during the repair and continue to the next service call.co m . Document the solution. Document the entire event. D. Which of the following is the NEXT step to take? A. B. with a response time to another site of two hours. C. Answer: A QUESTION NO: 865 "Pass Any Exam. B.actualtests. D. Which of the following would be the BEST choice to address this situation? A. share this with the customer and take steps to minimize the reoccurrence. Call the new service customer and re-schedule the call for another time. C. A new service call is received.www. Call the service manager and inform them that the new service call cannot be made in time. D. Before starting any work on the system." . B. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers.

RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. FAT32.com Ac tua lTe A. Answer: C Explanation: To implement file encryption on your Windows 2000 computer.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . D. TPM D. you can use only NTFS file system because only NTFS support encryption.actualtests. Installation of updated device drivers sts . VRAM C.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. CDFS. C.www. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. NTFS. Any Time. NTFS-E is an invalid file system name.INI file C. CMOS B. B. Installation of the NTLDR B. Proper configuration of the BOOT. Partitioning and formatting of the hard drive D. HPFS." .

actualtests. Which of the following is the MOST likely cause of the customers issues? A.4GHz spectrum. Electrical surges C. 802. The customer has installed a new cordless telephone recently that uses the 2. USB 2. Any Time. IEEE 1394a C. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista.0 D. ESD D. Double-sided B.co m ." .11g wireless signal. RFI B. Dual-channel C. A. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Windows Vista Home Premium B. Windows Vista Home Basic C.com 263 Ac tua lTe sts .CompTIA 220-701: Practice Exam A.www. Windows Vista 64-bit edition D. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802.11n B. and does not wish to lose any files in the process. WindowsVista Ultimate "Pass Any Exam. RDRAM D.

www. If the printer needs the queue cleared. B. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. Which of the following should the technician check FIRST? . Frequency B. Amperage Answer: C Explanation: "Pass Any Exam. If the printer needs a firmware upgrade to print multiple documents at once. lTe sts A user reports that none of their documents are printing. If the print spooler service needs to be configured for multi-page printing. A.actualtests.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). D.co m Answer: A." . Spyware B. C. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A.com 264 Ac tua A. Freeware D. Hertz C. Trojans C. Any Time. The user sent ten different documents over a span of an hour. Wattage D. If the printer needs a memory upgrade to print multiple documents at once.CompTIA 220-701: Practice Exam E.B . DLLs E. WindowsVista Business Answer: D.

Use an alternate route and get to the appointment ten minutes after the scheduled time. 32 B. reschedule for another time. call the customer and cancel the appointment. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. The technician had planned to arrive five minutes early. QUESTION NO: 875 How many devices are supported on a single USB port? A. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. D.com 265 Ac tua lTe sts . Any Time. Pull over. B.actualtests. Pull over. Lithium Ion D. Call another technician and have the other technician reschedule the appointment for another date.co m . you must be careful about the wattage it provides. C. and explain the delay. "Pass Any Exam. While replacing the power supply in your PC. 127 D. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer.CompTIA 220-701: Practice Exam Power supplies are rated in watts. 64 C. It is standard among power supplies and has nothing to do with the devices connected to the power supply. Nickel Metal-Hydride B." . Alkaline C. Which of the following is the BEST course of action? A. call the customer from a mobile phone. Amperage and resistance are not selling points for power supplies. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam.www.

B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. B. the hard drive has failed and the data cannot be retrieved within the hour. Work quickly. C. explain with authority.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. C. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed.co m Answer: A . D. QUESTION NO: 879 A. using the various OS options available. After listening to the user.actualtests. As the technician begins to evaluate the situation. the customer demands the computer be replaced immediately. Shut down the computer. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. to boot the computer and retrieve the users data to a shared network drive. Speak slowly. until the technician can arrive and work on the computer themselves. D. Which of the following is the BEST course of action? sts .www. The company has provided remote control software. The customer would like another computer so they can make their presentation that is due in an hour." . Remain calm and positive. Which of the following is the BEST course of action? "Pass Any Exam. Repeat the steps multiple times so that the user can understand the computer terms. Advise the user to not do anything else. Listen and ask questions using non-technical terms. Any Time. The user is attempting to install a local printer and has become frustrated and is berating the support staff. and an error message of a corrupted file. Which of the following is the BEST method of working with this user? A.

com Ac tua lTe sts . B. Immediately stop working and leave the room to answer the call. explaining to the user the unit will be restored as quickly as possible. Which of the following is the BEST course of action? A. Which of the following options is the BEST course of action? A. and then explain why they cannot get the printer installed themselves.www.actualtests.CompTIA 220-701: Practice Exam A. C.co m 267 . explaining you will remote into the computer and assist in installing the printer. Request the customer to leave the room while the call is answered. Inform the customer about the need to take the call from the school. conducting an initial evaluation of the problem with the customer. what has happened to the drive and explain the options available. D. Any Time. but the data is gone. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. The technician receives a call and the caller ID shows the call is from the technicians childs school. Immediately replace the hard drive with a new. and then tell the user to try the install once again. Answer: D "Pass Any Exam. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. they determine that the hard drive has failed. Ignore the call. as the school can be contacted later in day. until they have completely calmed down. larger model. Remain positive with the user. Listen calmly to the user. B. Document on the service record the steps the technician took to evaluate the drive." . D. in case the customer decides to sue for loss of data. C. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. Explain to the customer in non-technical terms. D. B. such as a data recovery service. C. While the user is talking. use MMC to grant administrative rights to the user. The customer states they have important documents and photos on the drive which cannot be replaced.

CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Establish the probable cause of the card failure for the customer. D. Re-evaluate the repair theory to ensure the issue will not occur again.co m The technician has completed the repair action on the computer. D. Replace the PS2 keyboard with a USB keyboard and try again. Which of the following would be the NEXT evaluation step? tua lTe sts A. C. Check the power connections to the equipment and see if there is a surge protector in use. Test the computer to determine the probable cause of failure. B. Discuss options acceptable to the customer to address the issue. the video card is failing. D. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Install an on hand video card and show the customer it is repaired." . Which of the following is the NEXT step to take? A. Any Time. Document the evaluation and actions taken. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. C. . Question the user to insure they do not attempt to make changes and break the computer again.www. They have checked the printer and found coworkers have been printing documents. B.actualtests. C. B. Boot to BIOS/setup and confirm the hardware settings are correct. Question the customer on any changes made to the computer before installing the video card. Check the work area and keyboard for foreign substances. Which of the following is the NEXT course of action? . Which of the following is the NEXT step to take? "Pass Any Exam.

as this may have deleted the network printer. Check that the network printer is connected to the USB port on theusers computer. Ask the customer to open the printer properties and check the page size and paper orientation. D. B. After installing the card. D.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. and then install the drivers." . D. C. plug in the scanner. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. The technician has to use Device Manager to update the drivers and then attach the scanner. Answer: B QUESTION NO: 888 A. Ask the customer if they have installed a local printer at home. B.CompTIA 220-701: Practice Exam A. After inserting the PCMCIA card. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. Any Time. Install the card using the customers log in.co m 269 . Which of the following actions will BEST resolve the issue? A. The technician has to boot. The technician has to turn on plug and play before the scanner will work. have the customer test the card using their log in. C. check Network Places to ensure proper card functionality. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. B. After installing the card with the administrative account.actualtests.www. Which of the following describes the NEXT step to take? lTe sts . ensure the phone and modem properties are set for the local area code. The technician needs to install the scanner using the instructions provided. and then configure the card using the administrative account. C.

CompTIA 220-701: Practice Exam A. Bluetooth devices will need to add the security code. C. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. If the external keyboard number lock is toggled on. D. NETBEUI is designed to be used on small size LANs. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic.co m . DNS D. A. C. B.com 270 Ac A. C. D. the embedded keyboard will not function correctly. HTTP B. NETBEUI can only be used on pre-Windows NT networks. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . When the Bluetooth function is enabled. If wireless security is enabled on the network. the Infraredport will no longer function." . Docking stations will only work if an external power supply is connected. TELNET C. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. "Pass Any Exam.actualtests. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop.www. NETBEUI is unavailable on non-Windows operating systems. B. B. Any Time. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). Bluetooth and WLAN settings may be configured through the BIOS as well as the OS.

com Ac A. turn the printer off and on. Answer: A. NETBEUI is not a routable protocol.www. D:\i386\tools\console B. and begin running diagnostics on the printer. tua lTe sts A customer reports that a computer can no longer print. B. D:\i386\tools /cmdcons C.co m Answer: D 271 . B. They have no moving parts and can tolerate vibration.actualtests. run a print engine test. D. run a self-test. D:\i386\utilities\console D. "Pass Any Exam. Verify which printer the customer prints to. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. Ask the customer which printer the customer prints to. and verify the correct tray is being selected before printing. Which of the following is the BEST approach the technician should take? . They require more power than other drive types. Any Time. E. C. Reinstall the printer drivers. is setup as the default printer." . C. NETBEUI can only be used with DHCP.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. and send a print job. ensure the device is still online. They have a larger platter than other magnetic devices. Redirect the customer to another printer if available. turn the printer off and on. The customer works at a company where the users all print to networked printers.CompTIA 220-701: Practice Exam D. and then attempt to print from the computer. They are susceptible to failure typically caused by strong vibration or rough handling. D.

Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. more reliable. C. more reliable.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 .com Ac tua lTe A. Any Time. IDE drive C. DVD drives can readBlu-Ray media. magnetic drives. but not CD media.actualtests. Solid state drives are faster. Flash drive D. and require more power. and require more power. which of the following holds true? A. DVD media. SATA drive sts . DVD media. DVD media. and require less power. more reliable. DVD drives can readBlu-Ray media. Blu-Ray drives can read Blu-Ray media. B. B. and CD media. but not CD media. D. Solid state drives are slower." . DVD media. Solid state drives are faster.www. Solid state drives are slower. Blu-Ray drives can read Blu-Ray media. and require less power. USB hard drive B. and CD media. D. C. more reliable.

and a switch transmits data directly to the device. where a router interconnects devices on a network. C. Liquid cooling systems are less effective at cooling the processor. Which of the following ports needs to be blocked to prevent Internet access? A. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. HTTPS D. 23 D. B. Any Time. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. FTPS C. A switch interconnects devices on the same network to be able to communicate.actualtests. A router broadcasts all data packets that are sent on the network.CompTIA 220-701: Practice Exam A. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. 21 C. D. Liquid cooling systems are less efficient than the traditionalheatsink technology.www. B. by default? A.co m . "Pass Any Exam.com 273 Ac tua lTe QUESTION NO: 901 sts . 20 B. where a router interconnects one or more networks. Liquid cooling systems are more effective at cooling the processor." . A switch interconnects one or more networks. FTP B. C.

Format the hard drive. Wake on LAN (WOL) B.www." . C.com Ac tua lTe sts .actualtests.co m 274 . Update the device drivers. A switch broadcasts all data packets that are sent on the network.CompTIA 220-701: Practice Exam D. which of the following file system formats would be the BEST choice for security purposes? A. D. and a router transmits data directly to the device. which of the following is the BEST task to perform? A. Standby C. Hibernate Answer: D "Pass Any Exam. CDFS D. Suspend D. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. Any Time. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. Partition the hard drive. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. NTFS B. Backup the hard drive. B. FAT32 C.

CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. WPA2 Answer: D Explanation: WPA2 is the more secure 802. WPA was an upgrade. but that could be easily hacked. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. Security key used C.www. Broadcast name B. Any Time. Encryption type D. WEP B. WEP2 C.actualtests.co m . but WPA2 was the most secure standard.11i network standard that ensures the most secure wireless encryption. System Information C.com 275 Ac tua lTe sts . WPA D. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. SAFER+ is used to encrypt Bluetooth communications. WEP was the original encryption standard developed for WiFi networks. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam." . Device Manager B. Disk Management D.

Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. B. D. IR scanner B. Ctrl + Alt + Esc B. Malicious code that can propagate itself to different host files.www. A program that appears to be harmless but has a malicious agenda. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. QUESTION NO: 910 Which of the following BEST describes a virus? A. Drive lock D. C.com Ac A. Fingerprint scanner C. Windows Key + D C. Which of the following has MOST likely been performed? A. Ctrl + Alt + L D. B. Port 25 has been opened. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . Port 25 is no longer being used.actualtests.co m 276 ." . "Pass Any Exam. Any Time. A malicious program that spreads itself in a system without the need of a host. A program that is used to track user information for commercial reasons.CompTIA 220-701: Practice Exam A.

The hard drive has been reformatted. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A.CompTIA 220-701: Practice Exam C. IDE C. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. Solid state Answer: D "Pass Any Exam. Port 25 is setup for port forwarding." . BIOS security D. Port 25 is running at full duplex. Biometrics C. Data has been backed up. D.www. Which of following drive types did the technician install? A. Any Time. PATA D. SATA B.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity.com 277 Ac tua lTe sts . m Answer: B . B. The hard drive is set to pre-format conditions. D.actualtests. Username and password B. C. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. Data has been restored.

Single-layer DVD D.com Ac tua lTe sts .7GB of data.co m 278 . Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam.www. Any Time. Laser barcode reader C. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Floppy disk C. Optical C.7GB? A. FDD D. CCD barcode reader B. IR keyboard D.actualtests. Dual-layer DVD B. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A." .CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. Solid state B.

Event Viewer "Pass Any Exam. HDMI B. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts .co m 279 .www. Any Time. Task Manager B. S-Video C. My Network Places B. Control Panel C. VGA D. Auto Alignment B.actualtests.CompTIA 220-701: Practice Exam A.com Ac A." . Resolution C. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Degauss D. Start Menu C. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. My Computer D. Task Bar D.

Dial-up C. "Pass Any Exam. DSL D. Cable D.com Ac Biometric authentication is a security feature preventing access to a device. Verbal recognition D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Satellite C. Any Time." . Satellite . Dial-up B. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Fingerprint scan B.www. Which of the following is an example of this feature? tua lTe sts A. Password C.actualtests.co Which of the following network connections uses an analog signal? m 280 . Wireless B.

USB 1. 400Mbps B. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. IEEE 1394a D. 10 meters (33 feet) D. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. Desktop PCs D. Cell phones B.www.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A.co m 281 .0 interface? A." . 7 meters (23 feet) C. Any Time.actualtests.com Ac tua lTe sts . 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. 480Mbps C. 5 meters (16 feet) B. PDAs "Pass Any Exam.0 B.1 C. 800Mbps D. Notebooks C. USB 2.

800Mbps . 63 D. 15 C.actualtests. 150Mbps B.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. 300Mbps C. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. Any Time. Right click on My Computer > Properties > Network Identification Tab C." . Right click on My Computer > Properties > Computer Name Tab B.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. Control Panel > System Applet > Properties > Advanced Tab D. 7 B. 400Mbps D.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 .

Any Time.www.co m . WindowsVista Business B. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. CRT monitor C. Intel Itanium C. Intel Pentium 4 Extreme Edition D.RW drive Answer: B QUESTION NO: 934 In Windows XP.actualtests.com 283 Ac A. Intel Pentium M B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Optical DVD. Windows 2000 Professional D. Laptop LCD screen B. USB mouse D.CompTIA 220-701: Practice Exam A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Windows Server 2003 C. Intel Core 2 Duo "Pass Any Exam." . which of the following is the proper way to delete a print job in queue? A. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .

Newer ATX power supplies do not use pins 21 through 24. The StickyKeys option is enabled. Newer ATX power supplies are 20/24 pin compatible. Which of the following is the MOST likely cause of this situation? A. B. numbers appear on the screen. D. Older ATX power supplies have a separate P4 connector. Answer: B While replacing an ATX power supply in an older model desktop PC. B." . 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. The FilterKeys option is enabled. Which of the following is the BEST reason why this fix worked? A. C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. Answer: B "Pass Any Exam. D. the technician observes the motherboards main power connector has less pins than the new power supply cable. The ToggleKeys option is enabled.actualtests.www.co m 284 . 4-pin male to male D. 9-pin male to male C. After clearing it with the manufacturer. C. Older ATX power supplies are no longer available.com Ac QUESTION NO: 939 tua lTe sts . The NumLock option is enabled. Any Time. the cable is plugged in and the PC is up and running. 6-pin male to 4-pin female B. Which of the following is the correct cable to use? A.

SDRAM B. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A." .CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. DSL D. DDR2 C. SODIMM D. Fiber B.com Ac tua lTe sts . On thesouthbridge chip C.actualtests. On the front side bus D. RDRAM "Pass Any Exam. Cable C. Print test page B. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. Print queue C. Any Time.co m 285 . Printer settings D.www. Between the CPU and RAM B.

Plenum B. 802. RJ-45 D. 802. Non-plenum C. ST C.11g D. has the GREATEST throughput and amount of coverage? tua lTe sts A.www. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A.actualtests.11n C. BNC B.11a B. UTP . 801. by default.com Ac Which of the following wireless types." . STP D.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . Any Time. 802.

Maximum input voltage B. Maximum resistance C.www.actualtests. Which of the following is the NEXT step in the troubleshooting process? A. Update the keyboard drivers. Trojan attack C.co m . The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Press ctrl + alt + delete on the keyboard. Compliance in the workplace "Pass Any Exam.com 287 Ac A. Dealing appropriately with confidential materials B. Re-install the OS. B. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Social engineering B. Which of the following threats has been attempted? sts ." . Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. The technician explains this is against company policy. Any Time. Maximum output wattage D. Denial of Service (DoS) attack D. C.CompTIA 220-701: Practice Exam A. Attach an external keyboard. D. The employees signing this memo and carrying out these new procedures is an example of which of the following? A.

It is company policy that all documents be labeled even if they are not sensitive. Event Viewer B. Which of the following should be used? sts QUESTION NO: 952 .A. 328 meters (1076 feet) B. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. 150 meters (492 feet) "Pass Any Exam.com 288 Ac tua A.M. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. Despite the stricter performance specifications. Exceptions C." . Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked.www.CompTIA 220-701: Practice Exam C. Professionalism in the workplace D. Task scheduler C. Any Time.co m . 100 meters (328 feet) C. and ATM. Self monitoring. A. Cultural Sensitivity D. token ring.R. 30 meters (100 feet) D. Configuration Utility D. Which of the following security elements governs data sensitivity? A. Unclassified B. analysis and reporting technology (S.actualtests.

" . Besides they only receive charge if the voltage is low. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam.com 289 Ac tua lTe sts . Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices.www. A. Contrast ratio C. Native resolution B. NiMH C.actualtests. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. NiCd B. . Pixelation D. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A.co m Explanation: The single. This chemistry has a high energy density and is lightweight. Alkaline D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Any Time. fixed resolution of an LCD is called the native resolution.

Desktop replacement D. ACPI must be supported by the computer motherboard. The motherboard must support ACPI D.actualtests. The BIOS must support ACPI B. and the operating system. Any Time. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. The processor must support ACPI. In addition. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. Increased performance C.CompTIA 220-701: Practice Exam A. True B. basic input/output system (BIOS).co m Answer: B 290 . Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. QUESTION NO: 959 "Pass Any Exam. Answer: B Explanation: You need Windows 98 or later to use ACPI. Portability B. ." .www. YOU must be running Windows 95 or later C.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. You always need to compromise in configuration when you purchase a laptop in your decided budget. the motherboard and processor must support the standard.

RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development.actualtests. The SDR SDRAM uses DIMMs with 168 pins. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit.www. CRT D. Touchpad B. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. The SIMM is the predecessor to the DIMM. Any Time. ESD C. RFI B. such as wireless communications.com Ac tua lTe sts . Mouse C. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick.5v. 72-pin SIMM C. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. 200 MHz and 266 MHz with operational voltage 2." .CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. EMI Answer: A "Pass Any Exam. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. Point stick D. 168-pin DIMM B. 184-pin DIMM D.co m 291 .

Windows loads only basic files and drivers so that you can find out the configuration errors easily.actualtests. Run Windows without processing AUTO EXEC. Where could you check for troubleshooting information? (Choose all that apply." . Another computer with the same video card B. The video card manufacturer's website C. Logic bomb D. The server log Answer: B.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Start Windows using only basic files and drivers. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Any Time. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. The manual that came with the card D. .BAT and CON FIG. D. C.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. DOS B.co m What does Safe Mode allow you to do? . Skip loading the Registry. thus forming an image on the drum? "Pass Any Exam.www. Worm C.) A.SYS B. Boot the system without scanning drives.com 292 Ac tua lTe sts A.

QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. it can be easier to use a password generator based on that set of rules than to manually create passwords. thus forming an image on the drum. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum.com Ac tua A password generator can be part of a password manager. Generators eliminate a user's tendency to create passwords that can be a security liability. C. Writing B.www. Automated System Recovery (ASR) B. RDISK. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Defective toner cartridge B.EXE "Pass Any Exam. Generators extend the requirement to periodically change passwords. Worn pickup rollers C. Generators create new passwords every time a user signs in to prevent social engineering. B. What can we benefit from a password generator? lTe sts . Developing D. When a password policy enforces complex rules. Generators eliminate the requirement to establish log-in attempt limitations." . D.actualtests. Dirty drum D. Any Time. Transferring C.co m 293 . Brokenfuser Answer: B QUESTION NO: 967 A.CompTIA 220-701: Practice Exam A.

ISO C. True B. DC out C. DC out D. False Answer: A QUESTION NO: 970 Of the following voltage pairings. DC in. AC in. which one accurately represents the input and output." . AC out B. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. AC out Answer: C Explanation: The AC in. CSMA/CA D. CSMA/CD "Pass Any Exam. AC in. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. respectively. and CD media. Any Time.www. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. of power supplies and AC adapters? A. OSI B. Enhanced Startup Disk (ESD) D. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A.actualtests. you need to use Automated System Recovery (ASR). DVD media.CompTIA 220-701: Practice Exam C. A. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage.co m .com 294 Ac tua lTe sts . DC in.

4GHz radio frequency range and are directly compatible with each other are 802.11g. 802. Complete B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. 802. Normal C.11b and 802. Although Incremental backup clears the archive bit.11b C.11a operates in the 5GHz range and 802.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.11d D.actualtests.com 295 Ac A. Copy backs up all files but does not clear the archive bit. 802. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.11d is not a commonly implemented standard. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. you need to select the normal backup type.) lTe sts . 802. 802.www. it only backs up files the files that have changed since the last backup." . Any Time.11a B. QUESTION NO: 973 Answer: B. There is no such option as Complete backup. Incremental D.co m . QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.11g tua Which of the following wireless IEEE standards operate on the 2.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.

. Perimeter security B.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. Mantraps C. QUESTION NO: 977 "Pass Any Exam. 360KB B.EXE C. INSTALL. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. It is the first layer of access control that is intended to delay or deter entrance into a facility.co m 296 .actualtests.EXE D.44MB.44MB D. Security zones D.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.88MB. 720KB C.www. The extended-density 3½? floppy diskettes can be formatted to 2. SETUP. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. WINNT32." . Any Time. 2. 1. WINNT.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A.CompTIA 220-701: Practice Exam A.BAT B.

BUS C.actualtests. Swap file issues OE.www.co m . A. and ReaD." .Only attributes on the file before you replace the file? A. which command do you use to remove the Hidden.Boot file issues Answer: C "Pass Any Exam. System. UNDELETE B. Ring D. ATT RIB D. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. True B.CompTIA 220-701: Practice Exam In order to delete and/or replace system files.BAT issues D. Any Time. Configuration file issues C. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. AUTO EXEC. Star B. ERASE C. System files not found B. and then remove it from laptop.com 297 Ac tua lTe sts .

TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. True B.www. The server indicates that it has exceeded its session limit. True B. Which type of attack is probably occurring? A. False tua QUESTION NO: 983 lTe Answer: A sts A. System "Pass Any Exam. m 298 .com Ac A. Read Only C." .co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. TCPACKattack B. False . Archive D. Any Time. Hidden. B. Smurf attack C. Virus attack D.

What services are associated with these ports? (Choose two. eSATA and Express Card/54 are examples of hot pluggable devices A. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts .B.actualtests. QUESTION NO: 985 You are administering a system that has been locked down for security reasons.D QUESTION NO: 986 A. Archive." . Any Time. Compression Answer: A. The attributes such as Encryption and Compression are not supported by FAT 32. FTP C. True "Pass Any Exam. You notice that among all of the other ports. Dial-up Answer: C QUESTION NO: 987 USB. Telnet B.www.) A. HTTPS Answer: C. They are supported by NTFS files system.CompTIA 220-701: Practice Exam E. HTTP D. Satellite C. Cable B.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden.C.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Refer to the following Internet connectivity methods. and System attributes on the files. Read Only. DSL D.co m 299 . port 443 and port 80 have been disabled.

Like DVD. you must insert the connector correctly or the drive can be damaged. D. POST B. CRT B. floppy disk drives can no longer be purchased new.ROM drives.com Ac tua lTe sts QUESTION NO: 989 . Because it is antiquated technology. Any Time. is necessary to be entered before booting into the operating system? A. floppy drives have a 5. CCFL C.co Answer: D m 300 . LDAP Answer: C "Pass Any Exam. BIOS D. LED Answer: B QUESTION NO: 990 Which of the following password. once setup. Hide answers/explanations Atypical backlight technology is A.www." . LCD D. User Accounts C.25-inch form factor and must be installed in the larger drive bays C.actualtests. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A.CompTIA 220-701: Practice Exam B. the floppy drive requires no external access. Although some drives might not clearly key the receptacle for the Berg power connector. B. Like a hard drive.

B. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location.www. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Network C.actualtests. Hardware profile C.co m 301 . For example. Floppy D.com Ac tua lTe sts . "Pass Any Exam. the portable computer will automatically connect to a wireless network. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations." . a portable computer with a docking station is generally connected to a local wired network. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. which statement concerning CPU and RAM configuration is most true? A. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. C. if it is used in a hotel or on an airplane. Roaming profile B. Live CD B. however. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. D. Which of the following feature enables that? A. Driver signing D. modern operating system on a computer lacking mutable secondary storage? A.

malicious software that monitors Internet surfing habits C. Any Time. HTTP sts . As an experienced technician. Remove Backlight D. During your working hours. a customer calls you and is wondering what requires special attention if he wants to ship a laptop." . malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam.www. Remove PC card adapters B. malicious software that is self-replicating and self-propagating B. what is your recommendation so as to avoid the potential damage during transit? A.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. malicious software that changes the user's home page D.actualtests. FTP B. WAN D. Remove DVD. VPN C.com 302 Ac tua lTe A. Remove LCD C.

Any Time. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. C:\System\Windows32 C." . Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. A VPN is a secured line of communication between two points through a public network. DNS server Answer: A.com Ac tua lTe Refer to the following descriptions.www.B A. True B.actualtests. C:\System32\Win B. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. C:\Win\System32 "Pass Any Exam. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date.) A. B. Subnet mask C.co m 303 .CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. Default gateway D. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . C. D. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. IP address B.

Socket479 B. Screen D. ZIF C.www. Illegal operation D.actualtests. LPGA D." . System lock-up sts When a Windows-based application attempts to access memory another program is using.com Ac tua lTe A. It also occurs when a program tries to access a memory address which does not exist. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Backlight B. Windows protection error B. General protection fault C.CompTIA 220-701: Practice Exam D. SPGA "Pass Any Exam. Inverter C. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. Any Time. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. what is the error that will be generated? .co QUESTION NO: 1002 m 304 .

www. The dual layer capacity of Blu -ray disk is 50 GB. single-layerBlu-ray disc C. Any Time. double-layer DVD+R B. Moving the mouse pointer to the top of the Taskbar. Controller C. Highlighting the Taskbar and double-clicking in the center tua lTe sts . single-layer DVD.actualtests.R D. Double-sided. Host adapter Answer: A "Pass Any Exam. Single-sided. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Left-clicking the mouse and double-clicking the Taskbar C.co m 305 . QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. pausing until the pointer turns into a double-headed arrow. Right-clicking the mouse and dragging the Taskbar to make it bigger B. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer." . Double-sided. No other given options can store roughly more than 17GB of data. Hard disk D. Drive interface B. Double-sided.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A.com Ac A. and then clicking and dragging D.

" .www. You explain to them that not every attack depends on implementing advanced technological methods. controller.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. QUESTION NO: 1007 To increase security. A HDD magnetically stores data on discs that are known as platters. you decide to use your firewall to block the Telnet protocol. Spilled liquid B. 22 C. What term do you use to describe attacks of this type? A. Power surge D. Some attacks. take advantage of human shortcoming to gain access that should otherwise be denied. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. you explain. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. Biometrics "Pass Any Exam. The drive interface is the computer bus that connects the hard disk drive to the processor and memory.co m . you're trying to educate users on the importance of security. What is usually a cause of this? A. 23 D. IDS system C.com 306 Ac tua lTe sts . Which port will you need to block to prevent Telnet from being used? A. Any Time. and a host adapter. Improper manufacture C. Social engineering B. 21 B. you notice a discolored area.actualtests. Perimeter security D.

CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. It was used with trademarked name FireWire.actualtests. such as video devices. Other companies make use of other named such as i.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. which means delivering data at a guaranteed rate. 127 C. This is because it is not only high speed but also supports isochronous data.www. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. /and D. lTe sts . A. /help C.link and Lynx. Any Time. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. 15 B. which can connect up to __peripherals in a daisy-chained topology. 63 D." . /? B. to describe their 1394 products.co m 307 . QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.

Any Time. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A.co m 308 . tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Ipconfig C. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. how can you start a search for files and folders? A.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Answer: D "Pass Any Exam. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Left-click a directory and choose Find. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). Daisy wheel D. Tracert D.actualtests.exe at the command prompt. Toner cartridge C. Ink cartridge B. sts . D.www.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. Click Start-> Search." . Run search. Click Start-> All Programs-> Search. This ink is fired through Ink Cartridge. B. Ping B. C.

D.18. B. Use a cart for heavy objects. C. which of the following are good procedures to follow? (Choose all that apply." . B. Display an OSHA poster in a prominent location. Class A B.www. Attend yearly OSHA safe work environment seminars. Provide properly maintained tools and equipment. D. Class C D. Lift by bending over at the waist. Keep records of accident reports. Answer: B.com 309 Ac tua lTe sts A.actualtests.226. C.) A. Berg "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Answer: C.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Carry monitors with the glass face away from your body. What class is this address? .) A. Class B C.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.co m You have a computer with the IP address 171. Ensure that there are no safety hazards in your path.C.1. This is not a valid IP address . Any Time. AT system connector B.

actualtests. to a laptop. For example. Any Time.D QUESTION NO: 1022 "Pass Any Exam.) A. Molex D.com Ac tua lTe sts The docking station adds expansion capabilities." . without sacrificing the mobile computing functionality of the machine. S3 D. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. What two things are the most likely causes of this problem? (Choose two. you see residue from previous images on the output. S2 C.www. A faulty transfer corona wire B. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. . A bad erasure lamp D. S4 QUESTION NO: 1020 A. A broken cleaning blade Answer: C. as well as additional ports. An overheating printer C. True B. S1 B.CompTIA 220-701: Practice Exam C.co m Answer: C 310 .

he takes the computer to the Repair Center and as a technician. while Berg connectors are used with floppy drives.co m . So. Inform the customer that others are waiting. B. D.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. there is something wrong with it. you are responsible for fixing the problem. Therefore they use Molex connectors. C. Give the customer an estimated time for repair based on the technicians assessment. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. SATA hard drives most often use the same type of power connector as PATA hard drives." .actualtests. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year.www. Recently. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. C.state drives D. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. the customer is anxious to know when he might come back to pick up his computer. Before leaving the Repair Center. Ask the customer to check daily to see when it is completed. Ask the customer when they would like to have the work completed. D. The technician will get back to them as soon as possible. but he has no idea what the problem is. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Any Time. The 4 pin Berg connectors provide power "Pass Any Exam. SoliD. B.com 311 Ac tua lTe sts . What is the best answer to that? A. Molex connectors are used with PATA hard drives. Memory cards C. Thumb drives B.

actualtests. 3. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. It has a fliparound screen and can be held like a large notebook. lTe sts . Luggable B. SATA hard drives and PATA hard drives do not use the same type of power connector. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. 300volts B. 300. Tablet C.www. The P8 and P9 connectors are used by AT-based motherboards. The charge below 3. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. It also allows you to write notes directly on the screen with a special pen called stylus. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting.CompTIA 220-701: Practice Exam supply to floppy drives.000 volts is below human sensation. Any Time. "Pass Any Exam. 30. Netbook D. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector.co m .000 volts to feel a shock.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A." .000volts C.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3.000volts D. Both SATA Power connector and Molex connector cannot be used on the same drive.

com Ac tua lTe sts .co m 313 ." . Any Time. True B. False Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB. eSATA and Express Card/54 are examples of hot pluggable devices A.www.actualtests.

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