CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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Tape D. The PC needs a 26-to-20 pin ATX adapter.co m 7 ." . WiFi Protected Access (WPA) D. The PC needs a NLX to ATX adapter. SDD B. D. Flash C. Intrusion detection C. Any Time. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. Which of the following is needed to solve this issue? A. B.com Ac tua lTe A.www. Trusted Platform Module (TPM) B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. C. Which of the following can be disabled in the BIOS to prevent this message from appearing? . Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. The PC needs a 24-to-20 pin ATX adapter. The PC needs an AT-to-ATX adapter.actualtests.

CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. DVI B." . Device Manager> expand 'Sound. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound.com Ac tua lTe sts A. MIDI C. After extracting the driver.www. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D.co m Which of the following connectors are used for musical equipment? 8 . System Information B. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Hardware Compatibility List "Pass Any Exam. DSL B. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. how would the technician update the driver? A.actualtests. Any Time. Satellite D. Cable C. 6-pin mini-DIN D. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. HDMI . video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A.

255.255. and 2 short beeps. 1. 192. Power supply C.www. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur. "Pass Any Exam. Toner is sprayed to the media. However.1.255.com 9 Ac tua lTe A.0.255.255.255 B. NIC D. Heat is applied to heat-sensitive media to create an image. sts In the laser printing process.1.0.0. Any Time. C.0.0-223.0. the beep codes may vary. Dr. B.255 C. Which of the following components has MOST likely failed? A." . Sound card B.255. 224.1-126. because of the wide variety of models shipping with this BIOS. Toner is applied to a photoconductor and transferred to the media.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.co m Answer: A . 128.actualtests.0-255. Watson D. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.CompTIA 220-701: Practice Exam C. which of the following is true? . D.0-191.255.0. A wax-based substance is melted and applied directly to the media.255.255 D.

co Which of the following connector types is used on CAT5e cable? m . NAT translation D. DVD C. ST C.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. MAC filtering C. RJ-11 D. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue.actualtests. After questioning the user. BNC .www. RJ-45 B. Blu-Ray D. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. the technician discovers that the user was eating lunch while typing the document. in which the keys are not typing anything within document editing software." . Which of the following describes the method the technician would MOST likely use? tua lTe sts A. Floppy B. The technician comes to the conclusion that liquid was "Pass Any Exam. Any Time. WPA encryption B.com 10 Ac A technician is installing Windows Vista onto a new computer locally.

Ask the user open-ended questions. The printer successfully feeds paper through the unit while running the manufacturer's print test. 5 C. but nothing is being printed on the paper." . C. Update the firmware in the printer.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. 24 Answer: A. Check the toner levels in the printer. According to the troubleshooting theory.com 11 Ac tua lTe sts . Any Time. 3.3 V rails. QUESTION NO: 33 "Pass Any Exam.CompTIA 220-701: Practice Exam spilled onto the keyboard. AGP and ISA cards) used 5 V or 3. D.actualtests.co m . 6 D.3 B.www. Replace the keyboard with a new keyboard. Verify the system functionality. B. 15 E. Which of the following should the technician do FIRST? A. RAM. A. D. which of the following would be the NEXT step to follow? A. Make closing notes of the repair. chipset. C. B. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). Replace the fuser in this printer. because most of the electronic components (CPU. PCI . Check the ink cartridges for proper ink levels.3 V for power supply.

CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. Roll back the video driver C. Update the video driver B. Reduce heat on a component through evaporation C. 80 "Pass Any Exam. Run a System Defragmentation D." . Smart card reader C.com Ac A.actualtests. KVM D. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts .co m 12 . Provide for heat transfer from a component to theheatsink D. Which of the following should the technician perform FIRST? A.www. Insulate a component from the friction of theheatsink B. 21 B. Barcode reader B. Any Time. 25 D. 23 C. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. when the video game starts the computer crashes.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Copy the document to a network drive as a backup so that work can proceed.co m ." .com 13 Ac QUESTION NO: 39 tua lTe sts . Which of the following steps would be BEST to take? A. Power on password B. Flexible PVC outer jacket C.actualtests. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Complex logon passwords D. D. Recommended for analog phone lines B. Close the document without commenting to the user and proceed with the work.www. B. Any Time. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Ask the user to close the document so that the work can proceed. When the system is first turned on it will prompt for the Power On password. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. C. Recommended for ceiling use only D. Upon making the connection. Intrusion detection C. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. the technician discovers the customer has a confidential document open. Leave the document open and do not mention it to the user and proceed with the work. Without it the computer will not "Pass Any Exam.

actualtests.' It has a USB flash drive. The card is a PCI Express card and the laptop supports PCMCIA.www. The expansion slot needs to be enabled in the BIOS first. Any Time. BNC D. The card needs to have the compatibility jumpers set before it can be installed into the system. However. and USB webcam installed and connected. D. RJ-45 B. C. Answer: B "Pass Any Exam. C. The card is a PCMCIA card and the laptop supports PCI Express cards. B.co A technician is trying to install a previous-generation expansion card into their new laptop. USB printer. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. D. B." . RJ-11 C. sts . The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. The computer's BIOShas the USB printer below the hard disk in the boot order priority list.CompTIA 220-701: Practice Exam continue to boot.com Ac QUESTION NO: 42 tua Answer: D lTe A. Which of the following is MOST likely the reason? m 14 . QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. Which of the following is MOST likely preventing the machine from booting normally? A. the card refuses to fit into the expansion slot.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Answer: A

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Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . which of the following are best practices? (Select TWO). Which of the following devices are the additional four pins used? "Pass Any Exam. Delete existing programs D. Update the BIOS C.co m . Politely inform the user that all questions will be answered later.D QUESTION NO: 64 While a technician is working on an employee's computer. It is inhibiting progress because the technician cannot concentrate and becomes irritated.actualtests. another user begins asking irrelevant questions.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Upgrade the firmware E. Any Time. Delete personal data Answer: B. B. Take a long break to step away to relax and refocus.www. Start>Settings>Control Panel>Accessibility Options D.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. After checking to make sure the network printer is available." . A. A. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Start>Settings>Control Panel>Administrative Tools C. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. D. Start>Settings>Network Connections B. Upgrade the processor B. C. Leave the station and call another technician to complete the repair. Which of the following is the BEST course of action? A. Request the manager to assist in the situation.

co m 22 . Incompatible print driver D. Cultural sensitivity C. Printer hardware problem C.CompTIA 220-701: Practice Exam A. Extra drives B. Widgets D.www. Personal calls B.com Ac A. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Positive attitude Answer: A "Pass Any Exam. Print spooler is not running tua lTe On a Windows computer. The processor C. Extra RAM D. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Timeliness D. Features C. a user is unable to print documents to locally attached printers or network printers." . Any Time. Applets B. The user was able to print previously.actualtests. Incompatible cabling B.

www. 802. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.11b C. and network when using a laptop? "Pass Any Exam. Any Time. 802. Use a lint free cloth and glass cleaner B.com Ac tua lTe sts .11g D. Use a slightly damp cloth and a vacuum D. Anti-adware software C. 802.actualtests. Anti-virus software D." .4GHz band with a maximum data rate of 11Mbps? A. Use a dry paper towel and an anti-static strap C. 802. mouse.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. Anti-spyware software B. printer. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.11a B. monitor.co m 23 .CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A.

co m 24 . After they finish explaining.0. C. C. a technician's NEXT course of action should be to: A. Provide proper documentation on the services provided. D.255 D. Any Time. Provide a way to recover corrupted print jobs through the command prompt. 192.0.255.0.255 C. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Provide a way to access the hard drive in an emergency through the command prompt. Restate the issue or question to verify understanding. D. 255. Network hub C.255.255.actualtests. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Listen and do not interrupt the customer.0 Answer: D "Pass Any Exam. Bluetooth B. Delete a virus that has infected the hard drive through the command prompt. Allow the restoration of a previously made image of a desktop through the command prompt.255. Offer different repair options for the user's convenience.com Ac tua A.www. 224. 127. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation.CompTIA 220-701: Practice Exam A." . Docking station D. B. B.0.0 B.

The processors are made with a 64nm manufacturing process. Stylus "Pass Any Exam. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. B. Quad core processing D. Dual core processing .co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . Hyper-threading B. SpeedStep technology C.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. The processors provide a 64-bit register. SD card B.www." . D. Zip drive C. Blu-Ray D. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. AMD Athlon 64 and 64 FX? A.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. Any Time. The processors have an additional 64 instruction sets. C. The processors contain 64K new transistors.

The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. FAT C. Any Time. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.co m Which of the following file systems MUST be used when implementing EFS? 26 . CDFS . NTFS D.CompTIA 220-701: Practice Exam B. "Pass Any Exam. PCIe C. FAT32 B.com Ac tua lTe sts A. ISA D." .www. PCI B.actualtests. Smart card C. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. Biometrics D. Which of the following is the MOST likely reason? A. The hard drive needs ATA drivers loaded via the F6 option during install.

A biometric device D. which of the following troubleshooting steps should be done? "Pass Any Exam.com 27 Ac A technician has a security device which displays a number that changes overtime. A token device C. A smart card reader B.co m . Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it.actualtests. Of which of the following is this an example of? tua lTe sts ." . QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. D.CompTIA 220-701: Practice Exam B. The hard drive needs SATA drivers loaded via the F6 option during install.www. otherwise it may try to boot from floppy ). it will ask you if you want to install drivers. PCI Express card B. C. Just at this point press F6 and show the drivers on the floppy. PCMCIA card D. Docking station Answer: D QUESTION NO: 85 A. Any Time. KVM C. The hard drive is incompatible with Windows XP and needs replacement. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. Before the drive is replaced. The hard drive did not have the jumpers configured correctly and needs to be checked.

mmc B. Identify the problem C.www. services.exe in the Run box accessed via the Start Menu.CompTIA 220-701: Practice Exam A. Any Time. Device Manager B. msinfo32. Establish a theory of probable cause B.exe C. MSCONFIG Answer: B QUESTION NO: 89 802.actualtests. Perform a backup D. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware.msc from the Run option on the Start Menu. The Services window will open. gpedit.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer." . but the information is limited. this is fine. MSINF032 D.co m . software and network components? A. services.11g has the potential to support up to: "Pass Any Exam.exe D. followed by clicking the Services tab. MMC C. sts . The first is to use the MS Configuration Utility by typing msconfig. The preferred way to make changes to services is to launch services. If you want a quick visual of which items are running or stopped.

54Mbps. Firewall B. Windows Vista Ultimate B.co m 29 .www. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. Passwords D. that causes the system to "crash. C. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Driver updates for new installations B.CompTIA 220-701: Practice Exam A. of a non-recoverable nature. D. Any Time. Save information for critical files before system shut down C." .com Ac tua A. Windows Vista Home "Pass Any Exam. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ).actualtests. B. 50Mbps. Diagnostic purposes of a critical system error D." The term is named after the color of the screen generated by the error. 100Mbps. 11Mbps. Smart cards C.

www.com 30 Ac tua lTe sts . LCD C. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). C:\Windows\System32 B.co m ." . Windows XP Home D. Remove all unneeded peripherals B. Swap the A/C adapter D. C:\ProgramFiles C.actualtests. Magnet D. Plug the laptop into a UPS Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam C. A. C:\Users\ D. a technician should look in which of the following default locations? A. Which of the following BEST solves this issue? A. Microwave E. QUESTION NO: 95 A laptop's battery will not charge. Any Time. Toggle theFn keys C. CRT Answer: A. Cordless phone B.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista.

SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. B.actualtests. DDR RAM C. Any Time. Which of the following memory types would be the correct type? A. D.com Ac QUESTION NO: 98 tua Answer: B lTe A. Control Panel C.www.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. Where can the technician configure this setting? A. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam.co m 31 . BIOS B." . SDRAM D. RIMM B. A network which has no connection to the Internet and is private by design. A security encryption feature that encrypts wireless traffic with an access point for communication. A private tunnel through the Internet to securely communicate with a remote network. C. Internet Explorer Properties D. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. sts .

C. Check for the latest motherboard firm ware updates. SNMP D. \\computername\sharename C. D. Test the software and hardware drivers before the operating system loads. CD. A. PCIe B.co m 32 .R D.actualtests. USB 001 B. Any Time. AGP D. EISA E. IP_ip_address E.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). DVD." . CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. CD.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). Which of the following types of portable media offers the LARGEST storage capacity? A. B. Test the essential components of the system during power on.www.RW C.com Ac tua lTe QUESTION NO: 101 sts Answer: B . Load the operating system into memory during power on.DL B. DVD. A. IEEE 1394 "Pass Any Exam. ISA C.

Which of the following BEST describes why the covers for these card slots should be reinstalled? A. SMTP B.co m 33 . This address can be verified from printer's configuration. HTTPS D.actualtests. sts .CompTIA 220-701: Practice Exam Answer: B. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. B. Answer: B QUESTION NO: 104 A. Any Time. Help limit electrostatic discharge (ESD) inside the case.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer." . C. Helpensure proper air flow through the case. Helplimit radio frequency interference (RFI) inside the case.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. Helpprevent moisture buildup in the case. However. a technician notices that several unused expansion card slots have open ports. The cooling of some components can be reduced or totally eliminated and can cause damage. QUESTION NO: 105 "Pass Any Exam. D.www. HTTP C. if your PC's enclosures are open. then the cooling of the PC changes dramatically. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol.

Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using.co m 34 . B.com Ac tua lTe sts .D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. T-Connector B. New drivers have been released and need to be installed. QoS for printing is not functioning over the LAN. Sometimes. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue.www. Any Time. Properties of the printer from the Printers Control Panel C. Answer: C. Sometime if the IP address of the printer is changed you cannot print. D. A job in error status is at the top of the print queue. A. The printer would not start printing again till that print job is removed from the queue. RJ-45 "Pass Any Exam. C. To find this problem you can ping the printer from your computer." .CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. E. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. A technician has verified the printer is online and prints a configuration page from the printer. BNC C. Print spooler view in the Printers Control Panel D. The print queue window from system tray B. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. The printers IP address has changed. The printer needs to have a cartridge replaced.actualtests. Which of the following is the MOST likely cause of the issue? (Select TWO).

sts . 6x D.com 35 Ac A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. 8x E. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO).actualtests. 1x and 8x bus speeds can be used. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). Any Time. 3x C. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. D. C. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. The Syntax IPCONFIG /all displays full configuration information. Start>Run>typeipconfig>click OK and ask user to read the results." . Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. 1x B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. B. 24x Answer: A. A.co m .www.CompTIA 220-701: Practice Exam D.D QUESTION NO: 109 A. You can type the Ipconfig command by "Pass Any Exam.

Recovery console C. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP .com Ac tua lTe sts QUESTION NO: 111 . B. The DNS server strictly functions as an ip address lookup for a given domain name." at the bottom of the screen. Secures network traffic through shared key encryption. Vendor recovery CD D. Provides resolution of host names to IP addresses. Dynamically assigns IP addresses for easy client configuration. D. dxdiag "Pass Any Exam. Operating system CD B. The recovery process will start. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A.co m 36 . C.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. Provides security for a network through the use of ACLs. you need Operating system CD and the recovery floppy disk that you have created. press F2. Which of the following is needed to perform an ASR restore in Windows XP? A." .. Any Time. A.actualtests. chkntfs B. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO).www..

Parallel port B. Space set aside by Windows for use by the virtual memory swap file." . Which of the following is the MOST likely explanation for this extra partition? A. ipconfig E. B. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam.co m . IEEE 1394 port D. Space reserved by the drive manufacturer for firmware. Serial port C. D. A recovery partition put there by the manufacturer.actualtests. A potentially dangerous virus has been downloaded onto the system. C.www.CompTIA 220-701: Practice Exam C. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. sts . Any Time. Answer: D A. tracert D. ping Answer: C.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. This partition is not assigned a drive letter and is not accessible from Windows.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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Which of the following hardware is hot pluggable? (Select THREE).

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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D. Which of the following is the correct path to change the language settings? A. not from an application. B. D. Change the paper. Which of the following should the technician do NEXT? A. sts . Having arrived onsite. The airflow is blocked." . C. the technician has a discussion with the customer and reviews some examples of their print jobs.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. The processor is improperly seated due to bent pins. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine.www. Excessive internal display brightness is set. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. Clean the toner cartridge.co m Answer: D . QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. to test printing. B. If that does not work then you may need to delete and reinstall the printer. C. Insufficient memory for the OS. Control Panel> Accessibility Options> General "Pass Any Exam. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A.CompTIA 220-701: Practice Exam Explanation: First check the boot order. You should always use the test page feature from the printer properties. Print a test page.actualtests. which you already know. Replace the fuser. Any Time.

Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. Reboot the computer. 802. Control Panel> Regional and Language Options> Regional Options C.www.11g standard if you want to use a standard that can support communication up to 54Mbps. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. When connecting the laptop to a wireless network.11g B. Which of the following standards of wireless card did the technician install? A. Any Time. B. sts .11b D. 802. Cycle theprinters power. and Bluetooth supports communication up to 3Mbps.co m 45 . C.11x refers to the family of 802.11x C.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. 802.actualtests.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. Control Panel> Regional and Language Options> Regional Options> Customize D. D. 802.11 standards. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. 802. 802. Print a test page." .11b supports communication only up to 11Mbps. the technician successfully tests for speeds of up to 54 Mbps.CompTIA 220-701: Practice Exam B. Perform a self-test page.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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and then turn off the device. and then remove from laptop. C.C QUESTION NO: 157 To lengthen the life of computer hardware.com Ac tua lTe sts . Answer: A. Clean out the dust with compressed air." . A. True negative C. Upgrade to Windows 98SE then to Windows XP Home.actualtests. Remove the driver from Device Manager. B.www.co m 52 . Degauss the display and drives. Upgrade to Windows NT4. Any Time. Remove hardware in Control Panel. Defragment the hard drive weekly. Turn off the laptop.0 SP1 then Windows XP Home. Upgrade to Windows 95 OSR2. Perform a clean installation of Windows XP Home. True positive D. C. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. Stop the device. "Pass Any Exam. B. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Upgrade to Windows XP Home directly from Windows 95. Clean out the dirt with a damp rag. D. D.CompTIA 220-701: Practice Exam A. B. then to Windows 98SE then Windows XP Home. C. E. it is BEST to perform which of the following actions on a routine basis? A. Which of the following describe the potential upgrade paths? (Select TWO). False negative B. D.

sts . The technician has the correct. The high encryption package is not installed. Which of the following is the MOST likely cause? m 53 . Answer: C QUESTION NO: 162 "Pass Any Exam. The modem is not recognized in Device Manager. HKEY_CURRENT_CONFIG D." . but is unable to successfully install the drivers.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. The account does not have permission to install drivers. HKEY_USERS C.com Ac tua lTe A. C. The computer needs to upload the print job. D. a balloon in the system tray indicates a print job has failed to print. B. B. Which of the following would be the MOST likely cause of the problem? A. updated drivers. The paper needs to be replenished.actualtests. D. HKEY_ CURRENT_USER B. The printer does not recognize the font type. Printer firmware needs to be updated. C. The modem is not functioning properly.co When trying to print. Any Time. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system.www.

EXE C.ROM drive "Pass Any Exam. DVD.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer.EXE B.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts .www. PC card adapters B. which of the following should be removed to avoid damage during transit? A.actualtests. Electrical tape B.co m 54 . PROGMAN." . Mercury C. Duct tape D. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. Any Time.com Ac A. CONVERT. Which of the following should be used to repair the wire? A. Masking tape C. LCD C. Electromagnetic Interference (EMI) B. a technician finds a wire with insulation damage from rubbing up against a cooling fan.EXE D. TASKMAN. Lithium D. SPUNINST.

CompTIA 220-701: Practice Exam D. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. BIOS D. High voltage discharge C. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. B. Install ceiling fans in the room.com Ac tua A. C. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. POST C. Any Time. LDAP B. Radio frequency interference D. Use a moist rag to clean the vents monthly. Electromagnetic interference B.www. D. Which of the following should the technician take under consideration? A. Which of the following is the BEST preventive maintenance procedure that the technician should perform? .actualtests. Directly spray the vents with compressed air." . Periodically clean the vents using a small vacuum cleaner.co m Answer: C 55 .

www. Any Time. DSL C. and then confirm the findings with the customer. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Fiber B.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. D. Cable management to avoid trip hazards B.actualtests. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Cable D. run diagnostic tests. Get the customer contact information. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam.com Ac tua lTe A. B.co m A customer brings a PC for a technician to repair." . Location of the PCs with respect to each other D. Electrical safety with the extra network cables C. Which of the following should the technician keep in mind when setting up the lab? A. Which of the following can the technician do to better understand the customers issue? 56 . C. sts . Ask open-ended questions to gather the symptoms. Begin running diagnostic software and confirm findings with another technician.

Any Time.www. DSL B. Satellite D. To allow alternating current to be used instead of direct current D. To allow the power supply to operate at different voltages B. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. To change the voltage coming from the wall C.actualtests. B. Filters incoming voltage spikes and surges. Broadband C. WEP C. Converts AC power to DC power that a computer can use to operate and charge its battery.CompTIA 220-701: Practice Exam A. C. SSID D. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A.com Ac tua lTe sts QUESTION NO: 174 . Answer: D "Pass Any Exam." . Changes DC power to AC power to charge the battery and enhances portability.co m 57 . D. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. Allows for a portable computer to be easily moved without being plugged into an outlet. WPA B. which of the following is broadcasted by default and should be disabled? A.

www. Laser D. DIMM C. SDRAM C. Any Time. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . DDR3 D.com 58 Ac tua lTe sts A. DDR B. SIMM D.actualtests. SODIMM B. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. Thermal B." . DDR2 . Dot Matrix C. Impact B. Laser "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A.

PCIe X16 Answer: C "Pass Any Exam. HTTP B. FTP D. Inkjet D.co m Answer: A . tua lTe A. AGP 4X C. PCMCIA D. Inkjet C.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location.www.CompTIA 220-701: Practice Exam C. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. WAN sts Which of the following allows a secure connection between two points? . Any Time. VPN C.actualtests. ISA B." . Color Laser D. Thermal B.

B. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. C. SR1234ct B. Replace the LCD inverter. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A.actualtests. B. Run a large magnet over the top of the hard drive several times. CompTIA558475 C. Remove the hard drive and destroy it. Replace the video card inside the laptop.co m 60 . C. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A.com Ac A technician is examining a laptop that is booting up but not showing the laptop display." . Any Time. Reformat the hard drive to a clean state using the format command. Make sure the laptop display is enabled. rw2%HN D. ct23&P#h~ Answer: D A. D. Make sure the OS has the latest video drivers installed. D.www. Remove the memory and destroy it.

PC2100 B. DDR333 C.co m 61 . IEEE 1394 B. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. IEEE 1394 D.0 C.CompTIA 220-701: Practice Exam A.actualtests. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. 10000Mb/s D. USB 1. USB 1. SATA D. 1Gb/s Answer: A "Pass Any Exam.www. 100Mb/s B. S/PDIF B. Any Time.1/2. USB 2. DDR400 D." .com Ac tua lTe sts QUESTION NO: 188 . 1000Mb/s C.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A.1 C.

. B. Calibrate the monitor. Set the resolution to the highest the monitor can display.www.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Data written to a disk located in a paging file that would not fit into the systems RAM. Control Panel C. Provides addressing of memory beyond 4GB. "Pass Any Exam. D. Program Files B. Flash memory used to hold temporary files before deletion. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. B.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? .com 62 Ac tua lTe sts A. Start Menu D.actualtests. C. Any Time. C. Provides use of more powerful video graphics accelerators." . Set the refresh rate to the lowest the monitor can display. The maximum amount of memory a given system can potentially have. Provides access to larger hard drive partitions. C. Degauss the monitor. Provides use ofPCIe X16 expansion slots. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. D. B.

g. B.actualtests. Off). Document findings. Verify full system functionality. Any Time. Higher data integrity sts Which of the following is a characteristic of solid state drives? . D. C. send packets to other network devices on the LAN instructing then to enter a low power state (e. Larger capacity than traditional magnetic drives C. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. actions.co m Answer: D 63 . Built-in encryption standards B. A portion of physical RAM that is mirrored to the hard drive for redundancy. Answer: D QUESTION NO: 197 "Pass Any Exam. B.CompTIA 220-701: Practice Exam D. and outcomes. collect all packets that are sent to any device on the LAN. Hibernate. resume from a low power state when it receives a network packet telling it to do so." . Establish a theory of probable cause.www. D. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A.com Ac tua lTe A. C. send broadcast packets over the LAN to all computers simultaneously. Identify the problem. Lack of drive heads and platters D.

Share out the printer from the attached computer. C. Was there a power outage since yesterday? B. Are you sure the power button is not stuck? B. Was any hardware installed since it last worked? C. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Which of the following questions might a technician ask to try and determine the cause? (Select TWO).E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Which of the following RAID levels should be implemented? A. Is the power cable on the monitor loose? D. Were there any new software updates done? Answer: B. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Any Time. Purchase an external Ethernet print card. Are you sure you ran a find on the system and the program is just not misfiled? D. Which of the following is the quickest way to accomplish this? A. Move the computer and attach to the printer. A.co m 64 . it just keeps rebooting. Has the monitor been replaced recently? E. D. Which of the following questions should a technician ask to help determine what occurred? A.www. B. RAID 0 "Pass Any Exam." .CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Set up a local print queue.actualtests.com Ac tua lTe sts . Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C.

help maintain a balanced workload for the help desk technicians. identify common issues among multiple users. A. and serial number. D. select the appropriate priority level for the issue. B." . Identify the user and associated problem. D. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. E. Allows the operating system to assigns dates so that user data files are backed up C.com Ac tua lTe sts QUESTION NO: 202 . C.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. RAID 4 D. Assign an appropriate priority for the issue. Allows the operating system to be rolled back to a previous point in time D. Elevate the call to a higher level of support. Allows the operating system to be backed up with immunity to virus activity B. RAID 1 C. Identify the hardware make. track the process of the incident. compose a record which allows user authentication.CompTIA 220-701: Practice Exam B. Any Time.actualtests. model. B.www.co m 65 . C. which of the following should the technician do FIRST? A. Answer: B. Answer: D A technician uses a call logging process in order to: (Select TWO). RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer.

E. The hard drive light is constantly on. Dual-sided DVD . Use thecheckdisk utility. Empty the recycle bin and deleted email items. Increased network speed E.actualtests. Which of the following can be performed on the hard drive to improve performance? (Select TWO).www. DVD. Userestore point to roll back the computer to a previous date.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . C. Longer chip life Answer: C. A. Answer: A. Utilize less memory C.RW+ B. Increase system security B.RW C. "Pass Any Exam. A." . Any Time. DVD.com Ac tua lTe sts A.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Use the defragment utility.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). Blu-Ray D. Increased performance D. D. B. Use the drive compression utility.

Run the program as a local administrator. The user states that they do have Internet connectivity. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). Ask the customer to check daily to see when it is completed. The technician will get back to them as soon as possible. Give the customer an estimated time for repair based on the technicians assessment. Ask the customer when they would like to have the work completed. Any Time. D. CGA D. B. D. USB B.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. Which of the following is the BEST response for the technician to give? A." . and asks when it will be done. Add an exception to the firewall for the program. Check the Hardware Compatibility List to see if the program is not compatible with the OS. QUESTION NO: 209 A.co m . Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A .CompTIA 220-701: Practice Exam A. Inform the customer that others are waiting. Logical token B. S-Video Answer: B.www. VGA E. B.D QUESTION NO: 208 A customer brings a PC in for repair.actualtests. RFID smartcards "Pass Any Exam. DVI C. C. Encrypted passwords C. A. Check for any updates to the program. C.

Answer: C "Pass Any Exam.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Download and install updated drivers for the device. Ensures that only certain devices can access the network C. Contact the vendor for an RMA. B. Encrypts data traveling across the wireless network D. C. Try installing the device to a different port or slot. Retinal scan Answer: D.com Ac tua lTe sts .co m 68 ." . Any Time. Plenum D. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Fingerprint reader E. Ensures all users physically login to the wired network B. Coaxial B. Disable the device in Device Manager. Which of the following would be the FIRST step in resolving this issue? A. a user is reporting system crashes and performance loss. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. UTP C. D.actualtests.www.CompTIA 220-701: Practice Exam D.

When the laptop is removed from the docking station. DVD.ROM Answer: C.actualtests.ROM C." . Safe mode B. Safe mode with command prompt D. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). the user would like the laptop to automatically switch to the wireless connection. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. when locally connected. USB drive D. Wireless Zero Configuration D. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. CD. Boot to the recovery console C. Serial Cable B. Which of the following boot options would be MOST effective in troubleshooting this issue? A.com Ac tua lTe sts . Driver signing B. and after restarting their PC the display is no longer appearing. Which of the following Windows features BEST accomplishes this? A. Hardware profile C.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver.www.co m 69 . Any Time. Floppy drive E. A.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network.

Install the Microsoft Malicious Software removal tool. B. Contained in a text file C. Machine Debug Manager D. Contains special characters Answer: D. System Restore C.co m 70 . Which of the following solutions would resolve this issue? lTe sts .actualtests. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Security Center B. Disable the antivirus logging in the Event Viewer. sysprep "Pass Any Exam. Disable antivirus protection withinSecurity Center notification. Contains numbers and letters E." .E QUESTION NO: 219 A. C. Windows reports that no antivirus software is currently protecting the system. Any Time. Obscure word in a dictionary B.www. D. Update the Antivirus definitions. A.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. fdisk B.com Ac tua After successfully installing a free antivirus solution. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Contains AES encryption D.

CompTIA 220-701: Practice Exam C.1 B.0. Any Time. you need to use the Sysprep utility. 192.com Ac A. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.actualtests. QUESTION NO: 221 Which of the following is a class A IP address? A.0. 80 C. 53 B. 224. RIS only comes with Windows Server operating systems. Ghost is a third-party utility. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .0.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. and WDS is available in Windows Server 2003. regedit D.1.co m 71 .0. 110 D." .1. 10.1 D.www. Windows XPMedia Center D. 172.1 C. WindowsVista Ultimate "Pass Any Exam. WindowsVista Basic B.16. Windows XP Home C. which comes with Windows 2000 Professional.168.

C. opens a text based word processor. remaining hard disk storage space." . D. makes changes to the registry. D.actualtests. B.com Ac tua lTe sts .7GB.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. Any Time. 25GB. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. a performance value of system components. D. Answer: C QUESTION NO: 226 The edit command line tool: A. B. can be used to modify desktop preferences. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. a technician has determined what has caused the problem. changes the boot sequence order. B. the speed and available bandwidth of Internet connections.www. 650MB. the reliability and speed of search indexing. C. 9GB. C.co m 72 . 4. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam.

A. Computer Management B. Any Time. B. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. B. actions and outcomes. Barcode scanner C. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). clean each component with an approved cleaning solution." . Event Viewer Answer: C QUESTION NO: 229 As a best practice. Establish a plan of action and implement the solution. REGEDIT C.co m . Fingerprint reader E.www. Document findings. Verify full system functionality. check the HCL. D. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Task Manager D. Voice recognition D.actualtests. Ask the user opened ended questions to see if they agree with the cause. Smart card B. D. Optical recognition F. C. perform a disk defrag.CompTIA 220-701: Practice Exam A. before performing hardware upgrades a technician should: A. C. Secure ID Token "Pass Any Exam. archive old drivers.com 73 Ac tua lTe sts .

Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.actualtests. NTFS B. Right-click on theprinters icon and select Properties D." . NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. UFS C. FAT D.D. Right-click My Computer thenselect Manage C. FilterKeys B. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. Any Time.co m 74 . StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. Encryption Keys D.CompTIA 220-701: Practice Exam Answer: C. ToggleKeys C. which of the following file system should be used in formatting the drive? A.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.com Ac tua lTe sts .www. Start > Control Panel > System B.

QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. LCD monitor D. Laser printer B." . C. B. Bluetooth headset "Pass Any Exam. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. Power cord is loose. diskpart D.com 75 Ac A.actualtests. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. convert B. the AC adapter of the laptop and the computer. Which of the following is MOST likely the problem? A. Nothing else should be plugged into the UPS under a user's desk. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Any Time. D.co m . Hard disk failure or operating system needs to be reloaded. format C.www. Mouse and keyboard need to be cleaned. Laptop computer C.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. The hard drive is in standby mode.

and the technician would like to install an additional two sticks of 512MB PC3200. 2100 B.com 76 Ac A. B. Which of the following actions BEST resolves this issue? A.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. 2700 C. FilterKeys E. Data Execution Prevention Answer: B. Power cycle the computer. Large screen television C. Assuming the necessary slots are available. Degauss the monitor.www. Any Time. 3200 D. Reload the driver for the monitor. "Pass Any Exam.CompTIA 220-701: Practice Exam B." . Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). The PC is currently holding two sticks of 512MB PC2700. D. Replace the display adaptor. Windows Defender C.co m . which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . CHKDSK D. Windows Event Viewer B. A.actualtests. C. AM/FM radio D. 5300 tua lTe A technician is installing a RAM upgrade into a PC.

A set of firewalls and anti-virus programs protecting the computer D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. Reformat the hard drive to a clean state using the format command. sts .www. Pass all computer components near a large magnet.com 77 Ac tua lTe A. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . B. D. MAC filtering B. An alert at logon when an unknown user has tried to logon B. Run FDISK on the hard drive. WPA encryption D. An alert when the computer case has been opened C.actualtests. WEP encryption C." . NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. C. Erase the hard drive using a disk wiping program. Any Time.co A computer is being sold over the Internet.

Hardware and software are not exact sciences.co m . Connect to it through a computer share B.www." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. Connect to it through a TCP/IP port C. Any Time.actualtests. We have identified the problem and we will have it back up as soon as possible.hoc wireless connection D. Is your work solely depending on the server? Try to not be upset because before you know it. D.com 78 Ac tua lTe The file server had an expected outage this morning. We will have it back up within the hour. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Video capture card D. There is no way to tell how long this will take. a notice appears on the screen which says the site is being blocked by a filter. We believe the problem is the network interface card. B. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam." . TV tuner card B. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. One particular caller demands to know exactly how long the system will be down.CompTIA 220-701: Practice Exam A. Connect to it via an aD. A technician believes the on-board NIC is bad. I am not the server technician so please do not take a bad tone with me. C. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Which of the following would be the appropriate response? sts . Graphics card C. the server will be back up.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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QUESTION NO: 255

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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co m 85 . Any Time.www. C. D. USB 1. A." . and outcomes.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. B. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. E. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. actions. RAID 0 B.actualtests. RAID 5 D. Inform the user every step that was performed throughout the entire troubleshooting process. Verify full system functionality and implement preventative measures. Answer: A.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. which of the following should be done? (Select TWO). RAID 1 C.1 "Pass Any Exam. Inform the user that the computer may not function as it did before the problem occurred. RAID 5 D. RS-232 B. Change theusers permissions so that they cannot create any potential problems in the future. RAID 1 C. RAID 0 B.com Ac tua lTe sts . Document the system findings.

A. Channel 11 D.actualtests.www. PS/2 C. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). SSID D. SCSI D. Serial Answer: D. Any Time. IEEE 1394 B. NIC E.co m 86 .11n B.CompTIA 220-701: Practice Exam C. Parallel D. NAT B.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . 802.com Ac A." . Modem F. WEP C. MAC "Pass Any Exam. MAC filtering C.

com Ac QUESTION NO: 276 tua Answer: B. Press F1 to shift display to the projector. SSID C. C. System B." . Which of the following could the technician do to send the display to the projector? A. WPA key B. B. D. The projector is turned on. Any Time.actualtests. MAC filtering D.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Administrative Tools D.C lTe A. User Accounts C. Security Center E. Go into Device Manager and enable the projector.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. the system will auto-select the projector on restart. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. Use appropriate function toggle key to switch display mode. Answer: A QUESTION NO: 277 "Pass Any Exam. m 87 . Accessibility Options sts .www. but no display shows on the screen. Reboot the computer.

Digital Video Disc B. Solid State Drive F.D.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Answer: C QUESTION NO: 279 A. 1.actualtests. IDE Hard Drive E. Resolves queries for resolution of host names to IP addresses. D. which of the following should be the NEXT action according to the troubleshooting theory? A.44MB Floppy Disk Answer: B.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Recreate the problem and reapply the solution to ensure it worked properly. Compact Disc D. Verify that all other parts of the system are working properly. Secures network Internet traffic through shared key encryption. B. Dynamically assigns IP addresses for easy client configuration. Provides security for a network through the use of ACLs.www. C. B. Any Time. "Pass Any Exam. Backup Tape C." . Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Answer: C QUESTION NO: 278 After the problem is resolved. C.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A.co m 88 . lTe sts . D. Return the system to the user.

B. E.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). Network installation F. Windows CD installation E. Factory recovery partition B. users coworker to confirm what the user said and verify there is a problem. The local user profile is corrupt.com D.D. The user saved the files to a different location. user to move so the technician can check the computer for problems. The user selected an alternate hardware profile. Right click on My Computer. B. A. Any Time." .actualtests. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. Open a command window and run net /?from the command line. select Status. and then select the Support tab. C. B. "Pass Any Exam. D. Open a command window and runipconfig from the command line. Installation from Microsoft. Run the System Configuration Utility from the run line and click on the Services tab.www. select Properties. select the Hardware tab. XCOPY all files from another computer C. Purchase a fully configured hard drive Answer: A. C.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty.com 89 Ac tua lTe sts . Answer: D. and then click on Device Manager.CompTIA 220-701: Practice Exam A. D. Open Network Connections from the control panel. Which of the following is the MOST likely cause of the problem? A. right click the Local Area Connection. The user accidentally deleted the files.co m .

100 feet (30 meters) B. Fiber D." .www. 492 feet (150 meters) D. user to state the issue and stop the user when the technician has an idea of how to fix the problem. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. Decreased EMI D. Any Time. 328 feet (100 meters) C.CompTIA 220-701: Practice Exam C.com Ac tua lTe sts .co m 90 . user to explain the problem and listen without interrupting the user.actualtests. Increased RFI B. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. ThinNet C. UTP B. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Decreased ESD C. D.

USB port C.www. MSCONFIG B. Task Manager D. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. Parallel port "Pass Any Exam. SCSI B." .CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . ASR C.co m 91 . IDE D.com Ac A. Any Time. net use \\ComputerName\ShareName /persistent:NO :F B.actualtests. net use \\ComputerName\ShareName /persistent:YES :F D. Serial port D. Standard TCP/IP port B. Serial C. net use F: \\ComputerName\ShareName /persistent:NO C.

AGP Answer: B "Pass Any Exam.ini Answer: D Explanation: To configure dual-boot computers. Boot.ini that is loaded by the ntldr file that loads the bootstrap process in a system. ISA B. System Properties>General C. Where would they find this setting? sts . you need to edit the boot. System Properties>Advanced>Environment Variables D. The boot.com Ac A.actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.co m 92 .dos D.inf C. System Properties>Advanced>Performance Settings>Advanced B. Bootsect. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system." . PCIe C. PCMCIA D. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. Ntbtlog. Sysprep.txt B.www. Any Time.ini file is an editable text file with one or more lines that reference partitions to boot to.

Default gateway C. Blocking harmful network traffic C. The UPS is disconnected from the wall. Which of the following is MOST likely the cause? A. C. ISP D. D. Securing wireless access points D.co m 93 .CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. A new security update is available for download.www." . SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam.actualtests. Hostname B. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. Any Time. The speaker wires were disconnected while cleaning.com Ac tua lTe sts . Storing passwords B. The default printer is out of paper or offline. B.

actualtests. Email applicationadD. Start > Programs > Accessories > System Tools > Help and Support D. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. The paper jam was caused by moisture in the paper tray. Right-click My Computer > Help and Support B. D. The situation was caused by irresponsible users that spilled coffee in the bottom tray.com 94 Ac A. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . RG-58ThinNet D. Start > Help and Support C. CAT6 B. Which of the following is MOST appropriate? A. Due to condensation within the lower tray assembly. B.CompTIA 220-701: Practice Exam A. the customer asks for an explanation the cause of the problem.www. the functionality of the rollers was impaired and therefore ceased to transfer properly. C. CAT5e C." . An infallible method which binds a signature to a message D. Cryptographic mechanism that identifies the sender as well as the message integrity B. The process of removal is so complex that only those certified for repair should attempt to resolve. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A.co m .in which adds the signature block to all email messages C. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. Any Time.

Allows analog video output to a variety of devices C. 8GB D. "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. Generators extend the requirement to periodically change passwords. Generators eliminate the requirement to establish log-in attempt limitations. D. 128GB sts . C.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 .www. 4GB C. Allows a LCD projectors output to display on a laptops screen B. Generators create new passwords every time a user signs in to prevent social engineering. Any Time.actualtests." . Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). 2GB B. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A.com Ac tua lTe A. Allows digital video to a variety of devices D. B. Generators eliminate ausers tendency to create passwords that can be a security liability.

Heatsink D. Cable C. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Standoffs C. Capacitors Answer: C.CompTIA 220-701: Practice Exam A. Screws D.actualtests. You should install only the standoffs that align with the holes in the motherboard. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. sts .com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case.www." .co m . Fan C. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. Riser cards B. DSL D. Dial-up B. Motherboard B. CPU E. Any Time.

Malicious software attached to another piece of software D.actualtests.www.0. 10. 192.co m 97 .15 D. 172. Malicious software attached to another piece of software D. Malicious software that monitors Internet surfing habits B.254.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.0.16. Malicious software that is self-replicating and self-propagating C.CompTIA 220-701: Practice Exam A. Any Time. Temporary Internet Files B.15 B. Malicious software that is self-replicating and self-propagating B.1.25 C. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. 169.0. Malicious software that changes theusers home page C." . Browser Plug-Ins C. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 .168.0.com Ac tua A. Downloaded Program Files D.

" . Ability to detect hardware incompatibilities and resolve them C.com Ac tua lTe sts .www. Ability to bypass the IRQ channels to work directly with the CPU B. Graphics adaptor D.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A.co m 98 . Any Time. you would choose the Last Known Good Configuration advanced startup option. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Last Known Good Configuration D.actualtests. USB hub C. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. "Pass Any Exam. Which of the following would be the BEST startup selection? A. KVM B. Debugging Mode B. Safe Mode with Command Prompt C. Ability to detect and correct single bit errors in memory D.

B.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. Any Time. D. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. Restore the backup to a new hard drive.11n wireless card C.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. D. 802. Which of the following should the technician do NEXT? tua lTe sts . What is a bluescreen message? How should the technician respond? "Pass Any Exam. Run a power supply test. Boot into Safe Mode. C. Which of the following standards should the technician upgrade to? A.www. C.co m 99 . 802. Answer: B QUESTION NO: 316 A. B. Create a checklist of the most likely issues. The customer asks the technician." . Apply the latest service pack. 802. Check the security log for error codes.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. Run a backup routine. Update all software to determine if this corrects the problem. 802.11a wireless card D.actualtests.11g wireless card B. Before the technician performs any diagnostics which of the following actions should the technician take? A.

Daisy chain C. Logical Token B. D. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. C. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Pad locks C. Under powered fan B. Any Time. Docking station B. B. Which of the following is MOST likely causing the sound? A. Network Hub "Pass Any Exam. RSA keys D. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Failed fan C. System clock feature D.com 100 Ac tua lTe sts .co m ." .CompTIA 220-701: Practice Exam A. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Explain that it is a message that assists in identifying problems based on the error code. Which of the following will allow this functionality? A. Tell the customer that abluescreen is another name for stop error.actualtests. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A.www. full size keyboard. and a regular mouse without having to connect all of the devices each time. In the office they want to use a 24 LCD monitor.

actualtests. Any Time. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A.www. "Pass Any Exam. B. It provides slots for expansion cards. connectors for peripheral devices. DHCP C.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). SATA hard drive with a rubber gasket C. A private network between two computers using wireless cards without using a wireless access point between them. IPX/SPX D. lTe sts ." . PATA hard drive B. AppleTalk B. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. NetBEUI Answer: B. and bays for storage devices.CompTIA 220-701: Practice Exam D. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Which of the following can be installed to accommodate the customers request? A. DNS E.co m 101 . Solid state hard drive D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A.

F Explanation: He should plug in the monitor. ISA B.actualtests. Computer Answer: B. D. Disable the system BIOS so the SATA card can take boot precedence. which of the following must be performed for the installation to be successful? A. Portable Heater E. D. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE).CompTIA 220-701: Practice Exam C. PCIe C. the AC adapter of the laptop and the computer. Create a utilities partition on the hard disk prior to OS install.com Ac tua lTe sts . Press F6 when prompted to load the additional drivers. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Vacuum Cleaner F. Laptop AC Adapter D. A secured line of communication between two points through a public network. Monitor C. A. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date.co m 102 . QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Laser Printer B. B. Use the Windows XP Professional for SATA card support feature when installing Windows.www. C.C. Any Time. AGP "Pass Any Exam." . Nothing else should be plugged into the UPS under a user's desk.

Bluetooth 2.CompTIA 220-701: Practice Exam D. Spyware D. B.com 103 Ac A. 802. Press F8 after POST but before Windows begins to load.11a Answer: B "Pass Any Exam. D.sys file that is located on the root directory. C. It says that they need to login and change their old username. Midway through Windows loading. Phishing B. power cycle the system. password along with all of their account information. Edit the config. Any Time. 802. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Infrared D. Which of the following is this an example of? sts .actualtests.11b B." . Botnet attack C. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A.www.co m . QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Enter System Configuration Utility and select Startup Menu. Trojan tua lTe A client receives an email stating that their online auction has been compromised.0 C.

From the system configuration utility B.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . From the MMC snap-in C. ST . but has to be terminated at the last device? A. USB B. Any Time.com Ac In a Windows machine. which of the following can the technician use to stop a program from loading at startup? (Select TWO). "Pass Any Exam.actualtests. RJ-11 B.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together.www. RJ-45 D. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. From the start command window D. Serial D. SCSI C. BNC C." .

hold the can upright and spray. Registry C. Have you removed and replaced the printer drivers already? C. Unplug the power cable. C. Inform the user that there is no record of the prior call. D. Which of the following is the BEST response? A.www.CompTIA 220-701: Practice Exam A. Net stop Answer: B. Which of the following is the BEST response from the technician? A. Inform the user that a technician will be out to resolve their problem shortly. Leave the unit powered up so that any issues with cleaning can be immediately realized. Can I redirect your computer to a network printer until a technician can repair the problem? B. Performance Monitor D. when the black window opens.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. D. C.co m . remove all the components inside the case and spray each one separately. MSCONFIG E. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. remove the cover. type CMD in the run line. Unplug the power cable. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. B. Inform the user that the problem will be escalated to a supervisor for resolution.actualtests. Event Viewer B. Any Time. Select Start. type print lpt1 in the box. "Pass Any Exam.com 105 Ac tua lTe sts . Close existing ticket and open a new trouble ticket for the user. B." .

D.www. Which of the following should the technician do NEXT? A. D. Wait until the main battery is exhausted and then remove. the BIOS only reports the original memory amount. B.fault isolation outlet C. Anti-static wrist strap D. Memory mismatch.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. B. remove the cover. A.co m . Unplug the power cable. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. tua lTe Memory was added to a Windows laptop and upon booting up.com 106 Ac A. Anti-magnetic screwdrivers F. sts QUESTION NO: 338 . Remove the internal main battery. C. Disconnect all external devices. Memory is defective.D Answer: A. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). C. Memory size needs to be adjusted in Device Manager." .actualtests. Which of the following are the MOST likely issues? (Select TWO). UPS Answer: C. hold the can upside down and spray. Memory brand is different than the computer.CompTIA 220-701: Practice Exam D. E. Any Time. Anti-static mat E. Operating system does not recognize the additional memory. GrounD. Remove the CMOS battery. "Pass Any Exam. remove all components. Thermal transfer compound B.

com Ac tua lTe sts A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. Any Time. USB "Pass Any Exam. Verify the voltage powering the fan. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). D. When installing more powerful components ." . When traveling to other countries C. When putting a PC into long-term storage B.www.actualtests. Cache D. C. Which of the following is the BEST course of action? A. Removable storage C. B. When troubleshooting power issues D. Continue using the power supply until it fails.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . Replace the fan. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Replace then entire power supply. A. Front side bus B.

" .co m 108 . Heat from theprinthead boils a water-based ink.actualtests. Toner sticks to photoconductive areas on a drum. Lithium ion cell Answer: A "Pass Any Exam. Linear power supply C.CompTIA 220-701: Practice Exam B. Switching-mode power supply B. Small wires strike and transfer ink from a ribbon. Nickel cadmium cell D.com Ac tua lTe sts QUESTION NO: 345 . Heat from theprinthead boils a water-based ink. B.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. D. SATA C. SCSI E. Toner sticks to photoconductive areas on a drum. Heat from theprinthead transfers an image onto the paper. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Small wires impact and squeeze ink from a ribbon. Serial D. C.www. B. Any Time. C. Answer: C Which of the following BEST describes how an impact printer works? A. Heat from theprinthead melts the ink onto the paper. D. IEEE 1394 Answer: B.

Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A.actualtests. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. SATA B. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. 32x C. ACPI C.ROM can be read? A. sts .co m . ODBC B. It was introduced in 1996 and is an extension of the system BIOS. 24x B.com 109 Ac tua lTe Explanation: : To define power management in laptop computers." . the technician finds the customer extremely angry that it has taken "Pass Any Exam. Any Time. AGP C.www. you need to use ACPI standard. IRQ D. Although the technician has immediately responded to the dispatch. 48x D. SODIMM D.

The technician then explained to the customer the importance of keeping a clean area around their computer. C. but now they are unable to see the network at all. Which of the following is the BEST course of action for the technician to take to resolve the issue? A.www.co m 110 . Ask another technician to verify that the findings are correct. Focus on completing the task in an expedited manner. Recent provider upgrades have changed the wireless specification from 802. actions taken and the outcome. document the situation and inform the manager that the customer was not happy with the response time. D. B. Upon closure. B. They were able to connect without a problem the day before. Upon closure. Document the issue including findings. Make sure the customer is aware that the current service level agreement allows for an eight hour response. MAC filtering is preventing the computer from connecting to the network.11n. C.actualtests. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. The wireless network card has been disabled by the hardware switch. The wireless network is not properly configured. to ensure that the keyboard is still functioning. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. Which of the following is the MOST likely cause for the problem? A. lTe sts A technician has replaced a failed keyboard that was full of debris. Answer: B "Pass Any Exam. Follow up with the customer at a later date. D. D.11a to 802.com Ac tua A. Report the incident to thecustomers manager. Empathize with the customer then focus on completing the task in an expedited manner. document the situation and inform management that thecustomers behavior was undesirable." . Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop.CompTIA 220-701: Practice Exam over four hours for a response. C. B. Any Time. Which of the following should be the technicians NEXT troubleshooting step? .

Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. Since returning the customer is only able to print to the black and white printer. sts .co When installing a new CPU for a customer. D." .CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. The printer address has changed and the customer needs to remap their printer. The customer was able to print and then left on vacation. Thecustomers permissions have changed and needs to be an administrator to print color. It keeps the new CPU from falling out of the socket. It prevents theft by covering the values written on the CPU. the customer asks what the tube of paste that came with the CPU is used for. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . Everyone else is able to print to the color printer without a problem.actualtests. Ethernet hub D. B. Firewall B. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. B. The DHCP service needs to be restarted on the client computer. Any Time. C. C. It assists in keeping the CPU cool. It prevents voltage from shorting out the CPU. D. The print spooler service needs to be restarted on the client computer. Switch C.www. Which of the following is the MOST likely cause for the customers issue? A.com Ac tua lTe A.

" . 192.7 D. Which of the following backup type should be selected? A. Graphics card jumpers need to be reconfigured D. Incremental B. Full D. The backup should clear the archive bit for each file.CompTIA 220-701: Practice Exam A. these files are then marked as archived.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.co m 112 .3 B. 206. Not enough free space on the hard drive C.15. Limited amount of memory for the display adapter B.1. A copy backup backs up the selected files and does not mark the files as archived.www.1. 176. sts . A full backup backs up all the files on the disk. Which of the following is the MOST likely cause of this? A. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam.1.1.actualtests.9. 8. Copy C.16 C.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run.1. Any Time.168.

has two error correcting and checking units. is clocked four times faster than a normal unit. has twice the cache of a dual core processor.www.actualtests. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. twice the amount of cache." . Hear what the customer has to say without interrupting if it will not take an excessive amount of time. double the number of pins. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . The technician should ask the customer to repeat the problem several times so they can verify all of the facts.co m 113 . the technician knows what the solution is. D. B. Answer: C QUESTION NO: 361 A. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. two separate processing units. Answer: D QUESTION NO: 360 A dual core CPU has: A. Any Time. C. However. requires memory to be installed four units at a time. D. B. D. C.com Ac tua While a customer is describing a problem to a technician.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. B. has four integrated processing units. C. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. the customer is not done describing all their symptoms.

Nonmetallic tools C.com Ac tua lTe sts . The print spooler can catch any loose clothing. D. B. "Pass Any Exam. encrypt the contents of a hard disk. C. Any Time. A UPS D. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. Which of the following safety precautions must the technician be aware of before repairing the printer? A.CompTIA 220-701: Practice Exam A. B. secure communications with websites.co m 114 ." . Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. Replace the touch screen. C. B. prevent unauthorized login attempts. The print fuser will be hot. The laser will be hot.www. C. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. Calibrate the touch screen. D. D. provide remote assistance to users. The ink carriage might move. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. Which of the following would BEST resolve this issue? A. Replace the mouse.actualtests. Reinstall the mouse drivers. A wrist strap B.

Email the users about the update. ipconfig B. telnet D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. B." . State that the update has no relationship to the new issue and continue implementing a solution. Install the update without notice. Wait until the customer completes their statement andexplain how to resolve the new issue. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Ask the user about where information on that update was released. Disregard the statement and continue to resolve the new issue.www. Which of the following is the BEST way to respond the customer? A. ping C. B. Post notices around the building.com Ac tua A. Any Time.co m Answer: C 115 . msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Stop the mandatory update. C. Which of the following would be the BEST way to communicate the mandatory update to the users? A. D. C. Answer: C "Pass Any Exam. D.actualtests.

Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. how can the registry backup before changes are made? A. Step outside and answer the call. Install Windows Updates. Control Panel>Services C. Disable plug and play in the BIOS. Ask the customer for permission before answering the call.www." . C.co m When attempting to boot-up. Export registry file B. a PC displays MISSING NTLDR. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. . Clear any removable disks from all drives and start-up PC. Control Panel>Configuring Desktop B. Ignore the call and call back afterwards. Display Settings>Advanced Settings D.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. D. Save registry file "Pass Any Exam.actualtests. D. Answer the call and then resume work. C. Any Time. B. Backup registry file C. Remove any incompatible hardware.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Which of the following is the BEST course of action? A. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . B.

11g network connectivity to a laptop. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. 6-pin Mini-DIN Answer: A "Pass Any Exam. Update the firmware in LAN adapter." . 15-pin D. C. Install a wireless PCMCIA card. D. RJ-45 C. Install a Bluetooth USB adapter.com Ac tua A.CompTIA 220-701: Practice Exam D. 9-pinD. which of the following locations would provide access to adjust the input levels? . Start>Settings>Control Panel>Speech D.www. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. Which of the following would be the BEST method? A.actualtests.shell B.co m Answer: B 117 . shell E. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. B. Any Time. Start>Settings>Control Panel>System>Hardware C. Activate infrared ports in the BIOS. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.

DDR RAM D. "Pass Any Exam. Which of the following is the MOST likely cause of the problem? A. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. The user does not have the correct printer driver. Any Time. Which of the following services is MOST likely causing the issue? . nothing happens. Network . Task Scheduler C.co m An end user reports that anytime they try to print locally.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Print Spooler B. Boot loader phase D. One of the memory modules has 168 pins.bat C. RIMM C. Workstation D.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer.www. SODIMM B. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. Which of the following is the memory type? A." . Logon phase B. Autoexec.actualtests.

co m 119 . The printers USB port is not compatible. C.www. B. The user does not have the correct network drivers.com Ac A. The report is not formatted to use USB. D. Install the support tools from the Windows XP CD. D. C. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. The hard disk drive has failed. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. Run theipconfig /registerdns command. Modify the path variable to include the location of winipcfg. Error correcting memory making data adjustments C.exe. Power supply warming or cooling B. Run theipconfig /all command.CompTIA 220-701: Practice Exam B. There is no display on the monitor and the PC shuts off following the beep. "Pass Any Exam. Any Time. D. C. Hard drive is failing D. B. The operating system is corrupt. The CPU has dislodged from its socket. The monitor has failed. Which of the following is the MOST likely cause of the noise? A. The technician runs winipcfg from the command line but receive an error that this is not a recognized command.actualtests. Which of the following is the MOST likely problem? A." . Which of the following should the technician do? sts QUESTION NO: 381 . Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files.

actualtests. Use the format command. enable one of the new devices in each profile. D. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. DNS D. Repartition the hard drive. Create two hardware profiles." . Use a low level format. Any Time. B.co m . C. Sometimes either or both devices fail to function. Use thefdisk command. B. MAC filtering C. Which of the following should the technician do? A. Which of the following is a BEST practice to ensure that the companys data is protected? A. but either device will function if the other is disconnected. ISDN B.www. Install additional ribbon cables. Upgrade the device drivers for both components. Answer: B QUESTION NO: 386 "Pass Any Exam.ROM drive. C. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . D. Upgrade the power supply.com 120 Ac tua lTe A.

The BIOS must be set to auto-detect the hard drive. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Windows C. Installing the fastest memory available B. D. While troubleshooting.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. Any Time.co m 121 . Program Files B. Dual independent bus architecture B. B. Installing same memory type but at a slower rate of speed A." .actualtests. Documents and Settings D. The hard drive jumpers are configured incorrectly. The user has placed a non-bootable floppy diskette into the diskette drive. DDR2 RAM "Pass Any Exam.www. The hard drive has failed. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. Installing more memory of the same type and speed C. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. C. the technician verifies that the hard drive is being correctly recognized by the BIOS.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Installing the newest memory available D.

IEEE 1394 C. Hyperthreading D. TwisteD.pair copper wire B.www. Coaxial D. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . IEEE 1394 C. Fiber optic B. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A.actualtests. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A." . TwisteD.pair copper wire D.CompTIA 220-701: Practice Exam C. Fiber optic C. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. Fiber optic B.com Ac tua lTe A.co m Answer: C 122 . IEEE 1394 D. Any Time.

co m .CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Once a portable computer is inserted in a docking station it behaves like a desktop computer. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. ECC D.www. Any Time. Dual channel B. It provides slots for expansion cards. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. Express bus C.com 123 Ac tua lTe sts ." . Non-ECC C. ISA slot D. LC C. TCP/IP "Pass Any Exam. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.actualtests. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. RJ-45 B. SC D. and bays for storage devices. Docking station B. connectors for peripheral devices.

Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. Hyperthreading D. A user would need to manually type the SSID to connect. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. On top of a component D. On the outside of a heat sink B. D. Dual Inline Package (DIP) B. In the socket of a component C. L2 cache C. Answer: A "Pass Any Exam.11a C. Data encryption would be more secure over wireless connections.actualtests.CompTIA 220-701: Practice Exam B. 802.com Ac tua lTe sts QUESTION NO: 398 . 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. 802. B.co m 124 . The access point would now transmit on only one channel. C. Any Time.www. Data encryption would be less secure over wireless connections.11n D." .

255. 255.0.co m .255. QUESTION NO: 403 A user reports that their USB device has stopped working. Windows Multiple Language Keyboard Pack C.255.actualtests." .CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.0 D. 255.0.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0. Applications need to be reinstalled with an upgrade D. Windows Language Wizard B.0 B. Upgrade retains user settings C.255. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. Any Time.com 125 Ac tua lTe sts . Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.255. 255. Upgrade formats the drive B. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.0.www.1 C. Windows Multilingual Interface Pack D. 255.0.0.

C.mp3 at the end of mpeg layer 3 file names in Windows XP? A. C. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A.com 126 Ac A. BIOS B. D. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. RAID D. Determine how long before the user is due for an upgraded system. Determine if changes have been made that could have caused the problem. aero glass. Determine how long the user has had the problem.www. tua In Windows Vista Ultimate. a user has the ability to customize translucent windows called: lTe sts . D. B.co m .CompTIA 220-701: Practice Exam A. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. B.actualtests. floating bars. Any Time. RAM C. seeing windows. Determine if any other users are affected by the problem. three-dimensional viewer. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. CPU "Pass Any Exam." .

Establish a theory of probable cause. Which of the following types of backup should the technician select? . To support active desktop E. Which of the following is the NEXT step that the technician should take? A. A. Limited bandwidth Answer: B. Limited display size C. Support different resolutions D.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Answer: C "Pass Any Exam. findings and solutions. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Incremental B.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO).co m 127 . The technician has validated the problem and suspects that the application needs to be reinstalled. Perform a backup before making any changes." . The user has asked that a full backup be run every day.actualtests. Higher response time B. Establish a plan of action to resolve the problem. Any Time. Document all issues. Daily C. B. Differential D. C. D.com Ac tua A.

www.actualtests.ROM drive and tested that everything is working properly. D.com Ac tua lTe sts . Call their manager and report the status of the issue. Document their findings and the actions taken. B. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. Which of the following should the technician do NEXT? A. you need to use the DxDiag utility (DirectX Diagnostics). dxdiag Answer: D Explanation: To test the DirectX functionality.co m 128 . C. Which of the following should the technician do NEXT? A.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. msconfig D. Question the user and make sure that they have not made any changes to their system recently. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. Which of the following utilities should the technician run? A.ROM drive and has tested and found that the drive is defective. C. Any Time. regedit B." . D. Run a full system backup. B. "Pass Any Exam. ipconfig C. Call their manager and report the status of the issue. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. Run a backup of the system. Develop a plan to get the drive replaced.

" . Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. Use non-technical terms.actualtests. Smss. D. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem.sys D. C. Which of the following is the BEST approach to tell the customer what is going on? A. Hal. 4095MB C. Ntbootdd.www.5 times the physical memory D. Use the proper acronyms. The size equal to the physical memory B.co m . 1.dll Answer: D Explanation: The HAL.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. Use email so that everything is in writing. Any Time. Use technical jargon. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. B.com 129 Ac tua lTe sts . Ntldr C.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.exe B.

explain the reasoning to the client. C. D. Call the customers scheduled that day and reschedule all the appointments to different days." . B. Power supply to the room is not great enough for both the copy machine and the computer. Answer: C QUESTION NO: 418 A. and make the repairs as quick as possible to try to catch up on the schedule.www.9 port? A. C. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. D.co m . RS-422 B. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning.com 130 Ac tua A technician is working on a computer with periodic shutdown problems.actualtests. Ask to get an interpreter to assist in the language barrier. Inform the client the service must be rescheduled with a different technician. B. Get a language to language conversion dictionary to help understand what is being said. Electromagnetic interference due to the copy machine in the room. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Any Time. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Which of the following is MOST likely causing the shutdown issues? lTe sts . RS-232 "Pass Any Exam. B. It has been in service for four years and is located in a copier room. Restate the issues to the customer for validation. D. Go to the first scheduled appointment late. C. Skip the first appointment. Which of the following is the BEST course of action to take care of the appointments during that day? A. Power supply on the computer is going bad. Improper ventilation from dust buildup inside the computer.CompTIA 220-701: Practice Exam A.

40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). IEEE 1284 D. B. A. Use WPA encryption. Enable DHCP. D.G "Pass Any Exam. B. D.com Ac tua lTe sts . QUESTION NO: 421 How many pins does a VGA Connector have? A. 25 D. C. Any Time. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. More horsepower will be provided.D. Answer: A. Disable WEP." .CompTIA 220-701: Practice Exam C. F. Greater duration of power availability. 15 C. C. 9 B. Disable SSID broadcast.actualtests. Higher electricity measured in volts. Enable Volume Shadow Copy. More devices can be powered at one time. E. Use a TPM Chip.co m Answer: B 131 . Use a MAC filtering. G.www.

400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. 16Mbps. 20Mbps. 1.0Mbps. 480Mbps B.5Mbps. 2. 16-bit card B.5Mbps.0 data rates? A. Add an infrared connection to all computers. 32-bit card C. A worm requires user interaction.actualtests. "Pass Any Exam. C. Any Time. 10Mbps." . C. 450Mbps C. A worm self-replicates.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability.www. 360Mbps D. B. B. Add a KVM switch to thetechnicians computer. Which of the following is the BEST solution? A. 12Mbps. Which of the following provides the BEST solution? .CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. 1. 256-bit card .0Mbps. D. Add a USB hub to each computer. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 128-bit card D. A virus does not require user interaction. Add a Bluetooth connection to all computers. 2.

Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. C. and reschedule.CompTIA 220-701: Practice Exam D. Leave the current service call to make the next service call. Which of the following is the BEST resolution for the issue? sts . Any Time. this is going to make the technician late for the next service call appointment. Go to the second appointment because it is listed as priority and then reschedule the first. Which of the following should the technician do FIRST upon arrival at the customer site? A. B. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. B. D. Rush to finish the job." . D. apologize.actualtests. and reschedule. lTe A service call is taking longer than expected for a technician. apologize. Call the second customer. Make the first appointment and then. Call the next service call.co m . Stay on the current service call and arrive late on the next service call. Try to hurry at the first appointment to make it to the second appointment in a timely manner. Which of the following would be the BEST way to handle the situation? A. after completion. and go to the next service call. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise.www. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. A virus self-replicates. "Pass Any Exam. call the second customer and explain you are running late. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. C. B. C.com 133 Ac tua A.

A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. The current language on the workstation is the customers native language. Windows Media Center C. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. B. Windows Narrator "Pass Any Exam. Call another technician who has worked with this customer in the past and inquire about any prior issues. Which of the following options should the technician do NEXT? A. RJ-11 B. Windows Defender B. BNC D.com Ac tua A." . Tell the customer that the operating system is corrupted and must be reinstalled. Windows Sidebar D. RJ-45 C.CompTIA 220-701: Practice Exam D.actualtests. Ask the customer if the technician can change the language. Explain that the issue can not be resolved because the technician does not understand the language.www. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . D. Change the language and complete the service call. Any Time. C. Which of the following applications can be used? A. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day.co m 134 .

Memory failure D. Windows XPMedia Center D. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.actualtests.com Ac QUESTION NO: 435 tua lTe sts . Windows Vista Home Basic B. Windows Vista Home Premium C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. WindowsVista Ultimate C.www.co m 135 . Which of the following is the MOST likely cause? A. WindowsVista Business D. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Windows XP Professional B. Hard drive failure C. Pointing stick failure B." . Any Time.

a person who go through a corporations waste to see if they can use any of the information. Answer: C QUESTION NO: 438 A. hives.actualtests. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A.co m 136 . icons. B. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. Sidebar Interface C. Task Manager B. targeted email that is directed at a group of users so that it appears to be from a legitimate source. D.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts ." .www. gadgets. a worm that attacks multiple computers and memorizes each computers keystrokes. B. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. C.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. D. User Account Control D. C. applets. The printer was working fine Friday. Any Time.

Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Key fob C. C.co m . Wrong type of paper is being used for this printer.CompTIA 220-701: Practice Exam A. 800MHz processor B. The printer drivers need to be rolled back to a previous version. the technician believes that the computers video card has failed.www. D. LCD monitor D. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. D. After speaking with the user and examining the symptoms. Spooler service needs to be restarted.com 137 Ac A. Username B. Which of the following steps should the technician take NEXT? A. Question the user to determine what has caused the video card to fail. Establish an alternative diagnosis. 128MB graphics card C. a computer must meet which of the following hardware requirements? sts . Smart cards D.actualtests. Verify that all other computer components are operating normally. "Pass Any Exam. Too many pages are being sent to the printer at one time. C. B. Replace the video card to confirm diagnosis. Any Time." . B. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface.

Processor C. The Compatibility tab within an application shortcuts Properties B. Right-click the applications shortcut and choose Properties. Any Time. Hard drive Answer: D "Pass Any Exam. Enter the Compatibility tab and select Disable Visual Themes. Right-click the applications shortcut and choose Explore. RAM D. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Enter the Compatibility tab and select Run in 256 colors. Right-click the applications shortcut and choose Properties. B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A.com Ac Answer: A tua A. D. DOSKEY C. C.www. Right-click the applications shortcut and choose Compatibility. Case fan B.actualtests. CONVERT. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Without changing Windows Vistas system-wide color depth settings.EXE D. Select Disable Visual Themes. which of the following will BEST fix this issue? .co m 138 . Select Run in 256 colors. Which of the following is MOST likely the issue? A." .

" . Debugging Mode B. Safe Mode B.com 139 Ac A technician is working on a computer that has a virus downloaded on it.co m A technician is unable to log into a users computer after installing new hardware. Device Manager B. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Active Directory Restore Mode C. Dxdiag C.www. Event Viewer Answer: D QUESTION NO: 447 A. Which of the following Advanced Startup options would BEST resolve this issue? . a computer is getting stop errors. Disable Automatic Restart .actualtests. Last Known Good Configuration D. Telnet D. Which of the following should be used to troubleshoot this error? A. Any Time. The technician has uninstalled the program. Last Known Good Configuration C. but the stop errors continue. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Debugging Mode D.

" . Which of the following would MOST likely cause the connection drops? A. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Electrostatic Discharge (ESD) C. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Safe Mode D. The access point is next to a speaker B.actualtests. Last Known Good Configuration C. Debugging Mode B. Incandescent lighting "Pass Any Exam. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2.CompTIA 220-701: Practice Exam A. Voltages and size D. Any Time. Restore Point B. Emergency Repair Disk (ERD) D. Cordless phones D. Resistance and size C.co m 140 .com Ac tua lTe sts .www. Back up of the data C. Wattage and size B.4GHz wireless access point that drops connections. Which of the following would need to be created prior to the installs? A.

11 standards operates at a maximum speed of 11Mbps? A. The largest cache that resides at the chip level.www. 802." . Defrag C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802.actualtests. The fastest cache that resides outside the chip level. it will not delete. C.11n C.co A technician notices that a group of users are continuously searching their computers for the same files. Scandisk sts . Indexing D. The largest cache that resides outside the chip level. Which of the following would BEST assist their searches? m . Answer: C QUESTION NO: 456 A user reports that print jobs are not printing.com 141 Ac tua lTe A. The fastest cache that resides at the chip level. D. When the technician tries to delete the job.11b B. 802. Any Time. 802. Chkdsk B.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. 802. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Which of the following is the MOST likely reason? "Pass Any Exam.11g D. B.

Bluetooth "Pass Any Exam. Replace all of the print cartridges.actualtests. D. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. B. Some of the inkjets are clogged in the cartridge. Any Time. The technician does not have the necessary permissions. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. This printer is not capable of printing such fine details select another type of printer. Run an alignment page. Once a job is submitted to the queue it cannot be removed.CompTIA 220-701: Practice Exam A. The user submitted the job as a priority. Send a test page to the printer. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Which of the following options would BEST help troubleshoot the problem? A. C. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. D. Gigabit Ethernet B. Power cycle the printer.co m . C.com 142 Ac A. D. C. Which of the following is the MOST likely cause of the missing detail? lTe sts . The printer does not support the font on the document. The job must be deleted using theprinters front panel.www." . Infrared D. B. Wi-Fi C. The printer is set in draft mode in the printer properties. B.

" .co Which of this following wireless security options is MOST secure? m 143 .key authentication . Any Time. D. WPA withshareD.www. 802. WPA2 withshareD. Which of the following is the FIRST step the technician should take? tua lTe sts A. 802. C.11n B.11a D.key authentication B. B.key authentication C. Notify all users before unplugging the printer. 802.key authentication D. WEP withshareD. Unplug the network printer and then replace with a new printer.11b C. Delete all print jobs before replacing the printer.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. 802.com Ac A technician must replace a network printer.actualtests. WEP2 withshareD. Save all print jobs. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. replace the printer and then print everything that was saved.

C.ini file. B.ini C. After installing the hard drive which of the following must the technician do NEXT? A. boot.co m 144 . msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. B.www. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. msconfig D. Enter hard drive information manually into the Autoexec. "Pass Any Exam.bat. chkdsk D. sysedit B. The system cannot connect to the network." .CompTIA 220-701: Practice Exam A. fdisk C.actualtests. Which of the following is MOST likely the cause of this problem? A. D. The automatically restart feature in System Failure option is on.com Ac tua A. The system does not have enough free hard drive space. Enter hard drive information manually into the Boot. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . D. The hard drive is faulty and needs to be replaced. Enter hard drive information manually into the BIOS. convert B. Any Time. Enter hard drive information manually into theNtldr file. C.

CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem.www." . On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. BIOS>Power Menu>S11>Hibernate D.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts .actualtests. My Computer>Hardware>Settings D. Device Manager>Computer Properties C. B. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. BIOSis reporting a memory error. C. Control Panel>Power Options>Hibernate tab B. Start>Run>Regedit B. In which of the following can the technician go to review the IRQ settings? A. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. The technician suspects an IRQ conflict. Which of the following is the MOST likely problem? A.co m . D. Device Manager>Power Options>Check-off the Hibernate box C. CMOS battery is dead. APM is off. Any Time. Hard drive is faulty. Answer: B QUESTION NO: 470 "Pass Any Exam.

D. Windows Vista Home Basic B." . D. The workstation does not power up properly. Any Time. B. Powersupplys fan is defective. The fuser unit is defective.actualtests. Which of the following is the MOST likely cause? A. Power supply is the wrong wattage. The workstation will power up if only a single drive is connected.co m 146 . C. Power supply is the wrong form factor. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . The pick-up roller is defective. Powersupplys fan is defective.www.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Windows XP Professional C. Power supply wattage is too high.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. B. Which of the following is the solution? A. D. The toner cartridge is defective. Answer: A A. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Power supply is the wrong voltage. Window Vista Home Premium "Pass Any Exam. C. B. Power supply is the wrong form factor. Power supply wattage is too low. The feed roller is defective. C.

Lower cost B. DLT D.actualtests. UPS B. Any Time.com Ac tua lTe A. SLI D. DDR C. ECC C. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. Error detection C. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.www. Better cooling D. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? ." . SLI B.CompTIA 220-701: Practice Exam D.co QUESTION NO: 475 m 147 . DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A.

co m . SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. QUESTION NO: 480 "Pass Any Exam.www.0 D. VPN B.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. Any Time.actualtests. This method allows access to only computers that have specific MAC addresses. IEEE 1394 C. FTP D.com 148 Ac A." . USB 2. MAC filtering D. There is no IP filtering or DNS filtering. The use of an SSID cannot limit access even though it is used by all the routers. SNMP C. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . SSID broadcasts C. WEP keys B. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. but requires the last device to use a terminator? A. Parallel B.

CRT C.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. which of the following settings should be changed to prevent interference between the two devices? A. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . SSID broadcast ID D. Hazardous chemicals or compounds C. Worms D." . Slipping hazards or dangerous footing concerns B. Channel number C. WEP key B.com Ac A. Any Time.co m 149 . Adware B. RFI B. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A.hoc C. Network diagram to prevent damaging any cables "Pass Any Exam. AD. High temperature warnings and cautions D.actualtests. EMI D.www.

" .actualtests. Static or ESD damage D. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Change the toner cartridges. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Voltage or shocks C. Replace communications cable. RF or wireless interference B. Flash drive C. IEEE 1394 port D. Touch pad B. C. Which of the following is a primary safety factor when using a soldering iron? A. Check to the correct type of paper is being used.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Which of the following is MOST likely having an issue? A.www. D. Add additional memory to the printer.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts .co m . Any Time. B.

Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. Any Time. CRT monitor C. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. They can span distances of several kilometers.CompTIA 220-701: Practice Exam A. calendar. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. RJ-11 D." . STP B.co m 151 . NIC D.actualtests. Scanner D. . Which of the following devices is MOST likely connected to the other end of the cable? A. UTP C. BitLocker "Pass Any Exam. and several other items on their display. which of the following features should they research? A. If they want to add more gadgets. Switch B. Fax machine C. LCD monitor B.www. because it has much lower crosstalk and interference in comparison to copper cables.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties.

The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Establish a plan of action to resolve the problem. Which of the following is MOST likely the issue? A. C.com Ac tua A. Decoder software needs to be loaded.www. actions. D. Case fan B. Which of the following troubleshooting steps is NEXT? A.actualtests. C. B. Document findings. Heat sink C. Establish a theory of probable cause. The drives device driver needs to be updated. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . D. B. Sidebar D.co m 152 . Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. Answer: A "Pass Any Exam. and outcomes." . The sound card is not connected properly.CompTIA 220-701: Practice Exam B. The system does not have enough RAM installed. Ask the customer what the issue is. Defender C. Power supply D. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Any Time.

co A technician arrives at a customers location in response to a call. Answer: D QUESTION NO: 497 "Pass Any Exam.www. D. The power supply has a loose connection. C. The keyboard is faulty. Establish a theory of probable cause. Document findings.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . B. Ask the customer questions to identify the problem. mouse movement and the power light is blinking. Verify full system functionality. and outcomes. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. The system is in hibernation mode. Which of the following is causing this to happen? A. D. B. and outcomes.actualtests. Verify full functionality and implement preventative measures. Establish a plan of action to resolve the problem and implement a solution. The BIOS need to be updated.com Ac tua lTe A. B. sts . C." . C. Test the theory to determine cause. Document findings. actions. actions. D. Which of the following troubleshooting steps is NEXT? A. Any Time.

D. Ctrl + alt + L "Pass Any Exam. The technician needs domain administrator rights. Windows key + L C. The technician needs local administrative rights. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. The operating system is corrupt.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. C. B. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation.actualtests. which of the following shortcuts can lock the computer without logging off the user? (Select TWO).heatsinks provide passive cooling. Fans are applied with thermal compound. The technician needs to map the drive. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts .heatsinks do not. D. Ctrl + alt + delete then lock computer B." .co m 154 . Configure the IP settings. Fans provide passive cooling.heatsinks are not.www. Configure NetBEUI settings. D.com Ac A. A. C. Download the latest drivers from the manufacturer. B. Which of the following is MOST likely the cause for this problem? A. tua A user purchased a TCP/IP laser printer. Fans provide active cooling. B. Print out a test page.heatsinks provide active cooling. Fans must be directly applied to the cooled component. Any Time. C.

which of the following must be available in the computer? A. The AC adapter was inserted in the incorrect port.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. Any Time. B.actualtests. A hard drive with more than 4MB of free space B.com Ac tua lTe sts . Which of the following is the MOST likely explanation? A.CompTIA 220-701: Practice Exam D. The monitor and laptop video cards are incompatible. Windows key + Alt + M Answer: A.ROM drive C. The laptop BIOS was not updated to support external video. then you can try to toggle the video output function key and plug in an external monitor to the laptop. Windows key + alt + delete E. A video card with at least 16MB of VRAM D. The function key was not pressed to toggle the video output. C. D. The video cable connecting the monitor is loose. the AC adapter for their older laptop quit working.co m 155 .www. Which of the following is the MOST likely cause? A. A CD." . QUESTION NO: 503 A user reports that during a business trip to Europe. "Pass Any Exam. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. Answer: C Explanation: If the display of the laptop is not working.

PGP D. The adapter was rated at 50-60 Hertz. The mouse pointer software is corrupt. D. C. Change the display resolution to a lower setting.com Ac tua A. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 .co Answer: C m 156 . The laptop is near a source of EMF interference. The adapter was rated for 110-120 Volts." . Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. IPSec B. C. B. their pointer will randomly move about the screen or highlight words. A Remote Desktop session has been established on laptop. The sensitivity of the touch pad is too high. Adjust the refresh rate of the display to 72 Hertz. Toggle the function key for the video display. EFS C. Which of the following will correct this problem? A. Any Time. lTe A user reports that when they are typing. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. CHAP II Answer: B "Pass Any Exam. D.actualtests. instead of seeing their desktop they only see their background graphic.www. B. D. C. The adapter was rated for 220-240 Volts.CompTIA 220-701: Practice Exam B. Uncheck Extend my Windows Desktop in the Display Properties.

. C. After completing the initial configuration. Physically destroy the disk platters. Which of the following steps would shorten the startup time? A. Install system patches. D. B.www. Encrypt all local data files. "Pass Any Exam. which of the following MOST reliably prevents all data from being stolen? A." . Remove the control circuit board from the drive. C.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. D. Any Time. B. Run a full anti-virus scan. Setup user profiles.co m Which of the following will improve the functionality of the OS immediately following a new installation? . they notice the system takes a long time to display the desktop. B.actualtests. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. Configure biometric authentication. Format the drive. Perform a disk defragmentation. Store the drive next to a magnet for one hour. Install anti-virus software. Run the defrag command on the system. D. C. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. Install network monitoring software and perform a trace.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives.

Which of the following steps should the technician take prior to installing the application? (Select TWO). D.CompTIA 220-701: Practice Exam B. They have had problems installing this application in the past. they called the OEM and identify the problem. Which of the following should the technician do FIRST after the problem is resolved? A. The customer is using the laptop power button instead of the docking station power button. The laptop power cord is being used instead of the docking station power cord. Decrease the size of the paging file. B. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. The laptop battery is defective and needs to be replaced. B.B QUESTION NO: 513 A technician is troubleshooting a computer error. The laptop has an electrical short in the power supply. Answer: C QUESTION NO: 512 A. Call the department management to document the issue. Which of the following is MOST likely causing this? A. C. The customer can power up the laptop when using the power cord without the docking station. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. Answer: A. Remove unneeded startup applications.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application." . D. Boot the computer in Safe Mode.actualtests. lTe sts . Create a restore point.co m . Any Time.www. Defragment the hard drive. D. Run thechkdsk /f command on the system. E. C. C. After initial troubleshooting. Launch the File and Transfer Wizard. Read the application release notes. "Pass Any Exam.

actualtests. D. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. B." . D. Monitors sessions between two hosts C. Assigns IP address to the workstation B. Class B C. It runs slower than the processor speed. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. Answer: B QUESTION NO: 514 The IP address: 192. It runs at half the processor speed.10 is an example of which of the following address classes? A. C. Describe the issue at the next staff meeting. It runs faster than the processor speed. C. Any Time. Provides a logical connection between a workstation and the network infrastructure D.com Ac tua lTe sts . Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Post the solution on an online tech forum. Class C D.CompTIA 220-701: Practice Exam B. Class A B.168.www. Document the issue and the applied solution. It runs at processor speed.co m 159 .0.

From Windows Explorer. Any Time. NetBIOS C. B. Hubs are limited to a bandwidth of 4Mbps. C. IP Answer: C. copy the users profile from the old system to the new system.co m 160 . D. The customer has required all personal information be migrated to the new computer including favorites. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B .com Ac tua A technician needs to provide a customer with a new computer running Windows Vista.actualtests. DLC E.www. Use the USMT to export the data from the old system." . In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. B. A hub directs traffic between locally attached computers. cached website credentials and desktop preferences. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. C. Hubs only support TCP/IP protocols. A hub broadcasts all traffic to all ports.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO).E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. D. A. SPX B. and import it to the new system. A. TCP D. Which of the following should they do NEXT? "Pass Any Exam. Useregedit to export the user data to the new system.

Update the drivers for the touchpad.CompTIA 220-701: Practice Exam A. Format the hard drive and reinstall the OS. The laptop is not receiving enough power from the battery so the battery should be replaced. The power management settings on their laptop are set to disable the internal NIC. B. the technician notices files that pertain to other employees.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. Which of the following is the BEST option to solve this issue? A.www. D. Update the drivers for the video card. B. Dispose of the monitor in the trash. they can connect to the network. Answer: A QUESTION NO: 522 A. Any Time.co m . C. If they connect the AC adapter. Disassemble the monitor to prepare disposal of parts independently. C. C. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Discharge the CRT prior to disposal. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad." . The laptops NIC needs updated drivers. The laptop is not receiving enough power from the battery so a second battery should be installed.actualtests. Which of the following is the MOST likely cause? lTe sts . Dispose of the monitor according to applicable environmental regulations. B. Lower the pointer speed in the Mouse Control Panel applet. Which of the following should the technician do? "Pass Any Exam. D. While preparing the files for the disc burning. D.

Which of the following actions should be taken? A. Report the issue to theusers manager and return the next day to work on the issue. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. they cannot identify their username. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. D. D. C.co m 162 . providing standard permissions. Provide copies of the files to the people named on them. Which of the following should the technician do? A. B. however. Carry it with the protrusion on the back facing your body. Follow thecompanys established guidelines to reset passwords.www.com Ac tua lTe sts . Delete the files off the portable drive once they are finished burning the disc. B. Reset the password for them and inform them of their username.CompTIA 220-701: Practice Exam A. D. Carry it with the screen closest to your body. Organize theusers papers into file folders. C. C. D. Any Time. Call the person that wants the disc burned andask them if they can look at the files. C. Schedule a later time to call them back once they remember their username.actualtests. B. Tell the user that they will return later in the day once they have cleaned their desk. B. Carry it by holding it upside down by the base. "Pass Any Exam. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. Create a new account for the user. Carry it by using both the power and video cords for stability. The technician needs to work on the issue but is distracted by the users mess. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. The user is quite messy and has a lot of paper strewn about." . Keep the files on the portable drive and then look at them later for confidential material.

Receive.co m 163 . Verify that the user has not made any OS changes. Check the BIOS for temperature changes. A customer reports that when the computer starts up.actualtests. and forward. C. Ask the caller to call back when they are in a better mood. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Respond by informing caller to slow down and change their attitude. D. Listen to callers concern without interrupting and being judgmental. Which of the following would be the MOST effective way to respond to this call? A. D. C. Answer: C "Pass Any Exam. B. Receive. interpret." .www.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Respond by asking the caller to slow down and repeat the concern twice. ask for help and respond. it sounds like an airplane taking off. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Open the case and determine the cause of the noise. Which of the following should be the FIRST course of action? A. D. Any Time. put on hold. B. Receive. Attempt to replicate and verify the issue. C.com Ac QUESTION NO: 529 tua Answer: B lTe sts . put on hold and forward. Receive. understand. B. give first impression. evaluate and respond.

Update the OS with the most recent patches. Email the manufacturer with the details of the issue. a co-worker asks the technician for assistance. Which of the following is the BEST course of action? A.com 164 Ac tua QUESTION NO: 532 lTe sts . At the same time. Forward the customer to another technician. C. D. 32 volts Answer: B A technician is on the phone with a customer. Put the customer on hold just for a few minutes. D. B. "Pass Any Exam. The technician receives another incoming call from the technician's friend. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Avoid the incoming call and call back later." .www. B.actualtests. Write down error code and ask for assistance. 12 volts C.co m . Forward the customer to another technician in order to listen to the co-worker. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. 24 volts D.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. Which of the following is the BEST course of action? A. 6 volts B. Any Time. Ask the customer's permission to put them on hold. Which of the following is the BEST course of action? A. C. Research online forums for assistance.

Use Windows Recovery Console to perform a repair installation of Windows. C. D. C. Formulate another theory as to what might be causing the problem." . Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam B. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Replace RAM modules and verify that all other system components are operating properly.www. B. B. D. After speaking with the user. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. D. Contact the user to determine if any recent changes have been made to the computer. Replace the workstations NIC.actualtests. Document that disabling the firewall did not solve the issue and call another technician for assistance. Which of the following troubleshooting steps should the technician perform FIRST? A. Replace the motherboard and perform a system restore. however. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. disabling the firewall did not help the issue. Put the customer on hold just for a few minutes and assist the co-worker. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. the technician believes that firewall settings may be the cause.co m 165 . Any Time. Reinstall the firewall software. C.com Ac tua lTe sts . This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Which of the following troubleshooting steps should the technician take NEXT? A.

actualtests. Install anti-spyware and run an initial scan. Which of the following should the technician do NEXT? A. C. Report theusers story to management and wait for further instructions. Insist that the user immediately delete the content. B. Answer: D Answer: A While troubleshooting a problem on a users computer. Use a surge protector.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Delete all the illegal content from the user's computer. Which of the following can the technician recommend? m QUESTION NO: 537 166 .www. Report the situation to the appropriate authorities. Ignore the content and complete the repair. a technician discovers content which they believe may be illegal. C. Establish a theory as to what caused the changes to the computer. Any Time. D. Use a signal attenuator. Perform a virus scan and evaluate the results. B. C. Which of the following describes the BEST course of action? A." . Answer: B QUESTION NO: 539 "Pass Any Exam. Use an uninterruptible power supply (UPS). Plug the computer into a different power outlet. sts . The technician speaks with the user. B.com Ac QUESTION NO: 538 tua lTe A. D.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. D.

resulting in the need for continuity chips in otherwise unused slots? lTe sts .www. It is never appropriate to copy acustomers data. A corrupt software driver B. B. C. D. B. Ignore the situation so as to avoid workplace conflict. Confiscate the co-workers personal storage media. Report the situation to appropriate authorities. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. RDRAM C.com Ac tua Which of the following RAM types requires that all available memory slots be filled. For backup purposes and if the technician deems it necessary. D. When is it appropriate to make copies of a customers confidential data? A. Which of the following is the BEST course of action? A.actualtests. DRAM D. random characters? A. Any Time. from computers which are in for repair.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. For backup purposes and with thecustomers permission. Excessive humidity C. C. A low toner cartridge "Pass Any Exam. DDR3 B. Answer: C QUESTION NO: 541 A. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers." .co m 167 . Notify the customer about their stolen data. It is not appropriate unless the content is public knowledge.

Windows XP Home Edition.CompTIA 220-701: Practice Exam D." . C.co m 168 . WindowsVista Ultimate. Docking station D. HTTP Answer: A "Pass Any Exam. Windows 2000. Any Time. HTTPS C. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. KVM switch B. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. WAP D.actualtests. Video capture card lTe If using Windows Media Center. Windows XP Professional. B.www. D. TV tuner card C. which of the following hardware components needs to be installed? sts . An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. WEP B.com Ac tua A.

HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. SFTP B. Although Windows XP lets you format only up to 32GB but can read larger volumes. 16GB B. WAP C.co m .CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. 32GB C. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. WPA D.actualtests. Which of the following components should the technician replace? A.www. L2 cache B. CMOS battery C. 1024GB D." . 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Any Time. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. Processor D.com 169 Ac tua lTe sts .

Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).CompTIA 220-701: Practice Exam A. 2335 D.co m 170 . 3389 Answer: D "Pass Any Exam. C.com Ac tua lTe sts . Check the wireless card to be sure it is seated correctly.www. which of the following ports is used for Remote Desktop (RDP)? A. Check the wireless card for antenna connections. RAM capacity C. Devices by type B. I/O address ranges E. Liquid D. Explanation of error codes Answer: A. A. Mapped network drives F. Any Time.actualtests." . Heatsink B. Hidden devices D. 110 C. 80 B. Check to see if wireless is turned on. Passive C. Active Answer: D QUESTION NO: 552 By default.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. Check the software for a complete install. B.C. D.

Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A." . is used for Telnet? A. Multimedia B.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. Wireless card C. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. 80 D. NIC B. Capture D.co m 171 . Any Time.com Ac tua QUESTION NO: 555 lTe sts . SATA D.actualtests. 25 C. by default. TV tuner C.www. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. 23 B.

Bridge B.com 172 Ac A. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Enable Boot Logging C.actualtests. WAN B. Firmware D. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Safe Mode with Command Prompt B. HTTP C. The technician has determined this can be done. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Crossover cable "Pass Any Exam. but the motherboard needs an update. Which of the following must the technician update? sts . Operating system B.CompTIA 220-701: Practice Exam A. Router C. Which of the following would be the BEST recommendation to the customer? A. Any Time.www." . Memory C. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Last Know Good Configuration D. VPN D.co m .

a technician should advise the customer to: A.com Ac A." . C. change the password frequently. Use the Safely Remove Hardware icon in the Control Panel.co m Answer: A 173 . Any Time. Answer: A "Pass Any Exam. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. try and keep the same password so the customer can always remember it. B. use their telephone number as the WEP key. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. try not to use numbers in the password. Use the Safely Remove Hardware icon in the System Tray.actualtests. Unplug the device from the computer. Turn off the power to the USB device first then the computer. Which of the following should the technician do? .CompTIA 220-701: Practice Exam D. D. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data.www. B. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. C. D. C. B. Send the drive to a data recovery company. D.

" . and select folder.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. select new. Which of the following is the FIRST item to check? A. Improved registry settings D. Improved security features C. C. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. create the folder on a flash drive and then click and drag the new folder to the desktop. use the run command and type folder.www. Any Time. D. If the monitor has been degaussed recently B. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP.com Ac tua QUESTION NO: 565 lTe sts . B. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. rightclick on the desktop. The power to the external displays docking station D. create the folder in My Documents then click and drag the new folder to the desktop. The monitor driver version C. Improved performance B. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A.co m 174 .

D. B. Boot into BIOS and check the hard drive status. tua A technician wants to reinstall Windows operating system on a notebook computer. B. "Pass Any Exam. The technician tries to boot the computer with the Windows CD in the drive. website that does not require a password to log in. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. D. Boot into setup/BIOS and check the Graphics options. When WindowsStarts. popup advertisement that has been blocked.actualtests. the computer boots off the installed operating system on the hard drive. website where cookies are required.CompTIA 220-701: Practice Exam A. Boot the unit in Safe Mode by pressing F5.co m . Boot the unit in Safe Mode by pressing F8. Which of the following is the FIRST action the technician should take? lTe sts . Which of the following is the FIRST step the technician should take? A. C.com 175 Ac A. Boot the unit in Safe Mode by pressing Ctrl/Esc.www. however. C. B. The technician explains this is a: A. C. When Windowsstarts. Have the user check external drives for media. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. Boot into BIOS/Setup and update the BIOS. Boot into BIOS/Setup and change the boot sequence. D. Any Time. Run a check disk operation on the hard drive. press F8 and select Last Known good configuration. C. press F8 and select Safe Boot. Have the user power off for five minutes then restart the system. B." .

QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Check to see if the monitor and computer are powered by a UPS. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning.0. Set the printer to DHCP. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. C. C. D. Any Time. Configure the printers IP to 127. C. secure website.CompTIA 220-701: Practice Exam D. Ask the customer how the laptop is being used when it reports the error. D. Check the System Event log for over temperature entries.actualtests. Enable print sharing from the main computer. Ask the customer what is occurring when the display is lost.www." .0.com Ac tua A. Unplug and then re-connect all cabling to the components. B. D. B. B. Run the computer until the error occurs then find where the source of the heat is. Which of the following is the BEST course of action to take? . Update or reinstall the display driver.1. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Set the IP address to match the gateway address. Remove the battery and run the laptop on the external power supply. Which of the following would be the NEXT troubleshooting step? A.co m Answer: A 176 . Answer: C "Pass Any Exam.

have each user remove and re-install the printer to update the driver. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue.co m 177 . Any Time. Remove the power and check the position of the jumpers on the motherboard." . pauses and then repeats. Answer: B QUESTION NO: 576 "Pass Any Exam. power off the printer.www. D. Replace the video card because there is no display. B. Check the quick setup guide for BIOS settings. The technician arrives and finds the printer is online but there are not any lights on the network card. have the customer clear the print queue and reboot. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times.com Ac tua lTe sts . power cycle the printer to update the driver. Which of the following is the BEST course of action to determine the cause? A. check the printer for paper jams in the path. but only in monochrome. D. Consult the maintenance manual for the error code. The NEXT step to evaluate the problem is to: A. check the printer properties on the server. C. B. The technician knows the print server had maintenance done over the weekend that included driver updates. The NEXT action would be to: A.actualtests. cycle the power on the printer and observe the boot process. D. B. flash the firmware on the printer to match the new driver. replace the network card in the printer. C. C.

Biometric authentication Answer: D QUESTION NO: 578 A." . WEP C. Standby B. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Smart card authentication C. Sleep D.co m 178 . Password authentication B. WPA D. Which of the following security technologies is this considered? A. Any Time.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A.actualtests.www.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . Computer Browser "Pass Any Exam. Hibernation C. WPA2 B. Which of the following Windows services is not starting during boot? A. WPA. WPA encryption D.

co m ." . Add Hardware Wizard C. B. Southbridge B. try turning the monitor on/off. BIOS C. The technician on call determines that the PC is powered on and is not in standby mode. DMA controller D. try turning the monitor on/off. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. check the video cable from the monitor to the PC.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . Print Spooler D. check the power cable on the monitor. D. reseat the video card in the PC.actualtests. reseat the video card. BIOS "Pass Any Exam. Check the video cable from the monitor to the PC. Turn the monitor on/off. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. C. Northbridge B. Turn the monitor on/off. check the power cable on the monitor.CompTIA 220-701: Practice Exam B. check the video cable from the monitor to the PC.www. Reseat the video card. Any Time. Answer: C QUESTION NO: 581 A. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A.

Southbridge C. Which of the following is the NEXT troubleshooting step the technician should take? A. Check the power outlet to verify it is supplying power. Northbridge B." . DMA controller C.CompTIA 220-701: Practice Exam C. Answer: A "Pass Any Exam. Any Time. D. Southbridge D.actualtests. CMOS D. Verify that the power button is plugged into the motherboard. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Check the power supply for voltage output. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.co m 180 .www. BIOS D. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed.com Ac tua lTe sts . B. Northbridge B. C. Replace the power button.

959 D. The printer has corrupt drivers. 775 C. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO).www. Slot A Answer: A A. "Pass Any Exam. Port triggering C. Any Time.actualtests. The printer is no longer the users default printer. Theusers workstation has a faulty NIC. B. 478 B.co m 181 . It was working fine yesterday. Case open switch D. The technician can also print a test page from another workstation.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. The printer has a faulty NIC.com Ac A user reports that they are suddenly unable to print to a network printer." . Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. C. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . Biometric password B. D. The technician can ping the users workstation and the printer.

Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. C. DDR2 E.www. B. D. B.CompTIA 220-701: Practice Exam A." . SODIMM D. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. C. Which of the following should be selected to BEST meet the user's needs? A. Update the antivirus definitions. Turn on Automatic Updates. Inform the customer of how long it might take to resolve the problem. C. Unplug the PC and put on an anti-static wrist strap. D. Dual-core Answer: A. they do not want the updates to interfere while they are working.E QUESTION NO: 590 When troubleshooting an issue with a customer. "Pass Any Exam. PCI express C. however. Verify when the last time the computer was working correctly was. Assign a password complexity policy. B. Any Time.com 182 Ac tua lTe sts . Turn off the firewall. Update the virus definitions and start a scan for viruses. Multi-core B. Set automatic updates to download only.co m . Disable all file shares. Which of the following is a best practice? A.actualtests. Which of the following is the FIRST thing the technician should do? A. Update the network device drivers.

Check the print queue. Set automatic updates to download and install.actualtests. HPFS C. D." .co m 183 . Fingerprint scanner C. WPA D. Which of the following is the FIRST thing a technician should check? sts . Check the domain print server. FAT16 B. C. FAT32 "Pass Any Exam. Username/password B. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops.www. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. B.CompTIA 220-701: Practice Exam D. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Check power on theusers laptops. lTe Several users report their print jobs did not print to the local shared printer. NTFS D.com Ac tua A. Which of the following file systems should the technician select? A. Check the network connections. Any Time.

a technician notices that the software hangs during the hardware detection phase.www.actualtests. Backup Manager C. Any Time. D.co m .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. Check for incompatible hardware. C. The problem is related to large files being deleted. The technician needs to change the computers settings to boot from a recovery CD. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Firmware settings C. Check the boot order in the BIOS. Check the CMOS battery. Task Scheduler Wizard D. Jumper settings D. Where should the technician make the necessary boot order changes? A.com 184 Ac QUESTION NO: 598 tua lTe sts . Check the disk for scratches. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. How should the technician troubleshoot this issue? A. Answer: A After several months users report that their computer runs slower." . Motherboard settings B. B. Task Manager B.

Check the printers BIOS. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . A cable modem D.com Ac A. Right-click System Tray. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. A network interface card B. Right-click My Network icon. Any Time. Check the USB port.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A.www. select Properties D. Right-click My Computer icon. Add Hardware Wizard.co m 185 . An asynchronous modem C. select Properties C. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. ATX B. Right-click Start menu. The installation CD is not available. Check the manufacturer's website. select Properties B. PC/XT "Pass Any Exam. D. AT C. C. B." .actualtests. Which of the following is the BEST solution to locate the correct drivers? A.

co QUESTION NO: 604 m . Any Time. NNTP B. Manually on the printer C." . NTP B. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. RDP D.com 186 Ac tua lTe sts .CompTIA 220-701: Practice Exam D.www. From theprinters drivers B. TELNET C. where would a technician go in Windows to print out a test page? A.actualtests. PPTP C. From the printer properties page D. ACL Answer: A QUESTION NO: 603 When a job fails to print. SMTP D.

Hub C.actualtests. Modem lTe Which of the following network devices interconnects networks together? sts . Bridge D. Router D. Any Time. Half duplex B.CompTIA 220-701: Practice Exam A. Switch B. Router D. Modem C." . Full duplex D.www.com Ac tua A. Port mirroring C. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A.co m 187 . Switch B. Hub Answer: D "Pass Any Exam. Modem C. Hub B.

Any Time.www. C. A maximum of two computers can share a local printer verses unlimited users can share a network printer. D. Laser printers use toner. while laser printers can be harmful to the environment.com Ac Answer: D tua lTe sts . Laser printers fuse the image to the page. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. and impact printer? A. B. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. B. The writing element B. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. while an inkjet printer sprays the image on the page. The power supply D. D. thermal. The interface Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A.actualtests. C. The control panel C. A local printer has a small footprint and cost less money than a network printer that has a large footprint. inkjet. Ink jet printers are safe for the environment." . while an inkjet printer fuses the image to the page. while the inkjet printer can only use ink cartridges.co m 188 . Laser printers melt the image onto the page.

Any Time.actualtests. equipment from abuse and misuse.www. Outdated or corrupt print driver. D. B.com 189 Ac tua lTe sts A. company's intellectual property and proprietary information. NLX D. but the printer does not print the job.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. Printer configuration is incorrect. which of the following is the minimum default resolution setting that Windows XP supports? A. D. 640 x 480 B. B. The application used to create the document is incompatible with the printer. BTX B. ATX C. Which of the following may be the cause? A. customer's personal files and professional data." . C. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . A print job is waiting in the print queue. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. . C. 800 x 600 "Pass Any Exam. person who would be directly affected in the case of a breach. which of the following provides the MOST room for effective cooling? A.

" .www. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. Answer: A "Pass Any Exam.com Ac tua lTe sts .co m 190 . 800 x 640 D. Any Time. the number of partitions across multiple hard drives. number of installed hard drives.actualtests. optical drive. CGA's resolution was 320 x 200 .CompTIA 220-701: Practice Exam C. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. and SVGA resolution is 800 x 600. network drive. SD flash drive C. how data is distributed between multiple drives. SODIMM D. EGA's was 640 x 350. C. hot swappable drive. solid state drive. D. B. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. DVD/RW drive B. D. the back up tape drive configuration. B. QUESTION NO: 617 A CD drive is a type of: A. C.

auto sensing from 100 to 240 Volts. Thermal grease between the processor and theheatsink "Pass Any Exam. AGP slot D. B. Automatic voltage detection between 110 and 220 voltage is provided. Two processors installed on the motherboard D. Any Time. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. Automatic integrated surge protection is provided through the upgrade. equivalent to the original power supply wattage. The computer can run faster because of the larger power source. D. equal or lesser than the original power supply wattage. C. it is important for the output to be: A. B. D. C.3 volts of power to the computer. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer.actualtests." . Thermal grease between the fan and theheatsink B.co m .CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. IDE drive C. it must have which of the following? A. tua On a desktop computer. Thermal grease between the processor and the fan C.www. DIMM chip B. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . The addition of 3.com 191 Ac A. equal or greater than the original power supply wattage.

The memory speed will decrease. the computer must be equipped with which of the following? A. C." . B. The computer will overheat. The flatbed scanner must be removed. Hyper-threading technology D. B. The computer will not pass POST. Hyper-V technology C. Double the clock speed on a 32-bit processor B. which of the following should occur? A. The scanner must be installed between the PS2 mouse and the computer. Answer: A When installing a barcode scanner on a computer.co m 192 . D.actualtests. C. The scanner must be configured to read the code(s) desired. The OS will have to be reinstalled. Which of the following statements is MOST likely true? A.www. "Pass Any Exam. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). The barcode scanner should be set up in the computers BIOS.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. Any Time.com Ac QUESTION NO: 626 tua lTe sts . D.

Laser Answer: A QUESTION NO: 629 Answer: A. sts . A PCI card is not correctly seated. Duplex C. Impact B. E.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. Any Time. CPU B. D. The power supply is not connected to the system board. To allow LAN/WAN switching Answer: A.B QUESTION NO: 630 The user states the desktop computer is very noisy.www.com 193 Ac A. To provide additional USB ports for the laptop E.CompTIA 220-701: Practice Exam A. The CRT display has failed. Windows has a corrupt boot. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. A.actualtests. To allow peripheral devices such as a monitor to remain attached B.co m . C. To provide additional software security to the laptop D. A memory chip is defective. Hard drive "Pass Any Exam. Which of the following is the possible cause? (Select TWO). Which of the following could be contributing to the noise? (Select TWO). To allow additional power to be available to the laptop when docked C.ini file. Cooling fan C. B. Inkjet D." .

CompTIA 220-701: Practice Exam D. relaying details of the repair to save the technician time. asks to have a single-connection that will carry video and audio to and from the PC. DVI-D "Pass Any Exam. C. Boot from LAN." . and personally contact the owner to update on the status of the repairs. Any Time. B. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. D.actualtests. Document the work done at the firm.www. ask one of the assistants at the company to contact the owner. Call and/or email the owner the status of the repair and answer any remaining questions they might have.co m Answer: B . C. Memory chip Answer: B. Boot in Safe Mode. Which of the following technologies is capable of this functionality? A.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. Which of the following would be the BEST course of action for the technician to take? sts . Document the work done at the firm. Boot from Emergency Boot Disk. leave a copy for the company owner. QUESTION NO: 632 A. The repairs go as planned. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. and due to space constraints. Boot to Last known Good Configuration. Motherboard E. the owner would probably not want to be bothered during the work day. Document the work done at the firm and leave the company owner a voicemail. B. D.

2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Keep the hard drive within acceptable temperature ranges. D. PC card 7. Memory has to be installed in matching pairs. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. PC card 8.actualtests. in marked matching slots.www. Express card C.CompTIA 220-701: Practice Exam B. The motherboard jumpers need to be properly configured. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. DVI-I C. using chips equal to or larger than 1GB in size. Keep the processor within acceptable temperature ranges.co m 195 . C. Keep the power supply within acceptable temperature ranges. VGA D. "Pass Any Exam. B.com Ac A. Mini-PCI card B." . B.1 D. Keep thenorthbridge chip within acceptable temperature ranges. Memory has to be installed in same speed and size modules. C. which of the following is true? A. Any Time.

B. the company is being forced to run the lines along power wiring and overhead lighting. STP Answer: D "Pass Any Exam.www. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Fiber D. Any Time.co m Answer: A 196 . Memory has to be installed in marked matching slots. UTP B. Which of the following would be the MOST cost effective cable to choose? A.actualtests. C. WiMAX B. D.CompTIA 220-701: Practice Exam D.com Ac tua lTe A. Due to limited ability to conceal cabling within walls. Run a high powered magnet over the drive several times. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Use a multi-pass third party formatting utility. Coaxial C. Reformat the hard drive. Use Windows built-in Disk Management utility and format the disk." . Fractional T1 C. using at least five passes. Satellite D. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network.

One B.www. Which of the following operating systems currently include this functionality? (Select TWO). A.C QUESTION NO: 642 A. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Windows 2000 Pro C. Any Time. Windows Defender D. Four D. Two C. Windows Vista Home Premium Answer: A. WindowsVista Ultimate B. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts .co m . Security Center B. Windows XP Professional E." . Device Manager C. Fuser "Pass Any Exam. WindowsVista Business D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A.

msconfig B.actualtests.www.68.CompTIA 220-701: Practice Exam B." . "Pass Any Exam.co m .10. edit C.5 D. Full duplex C.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.11 B. Ribbon C.168. Any Time.18. 10Mb D. regedit D.com 198 Ac tua lTe sts . ping t 172. Toner D.0.16.122. Liquid ink Answer: C QUESTION NO: 644 Network hubs. can run at which of the following modes? A. by design. 100Mb B.5 C. ping a 192.1. ping f 189. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) . ping v 10.

ini file.com 199 Ac A technician is adding RAM to a PC. D. C. Which of the following choices is MOST likely the cause? tua lTe sts A. The RAM has been inserted backwards in their slots. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing.ini file. The monitor is not plugged into the video card." . PERFMON B. MSCONFIG C. MSCONFIG was used to execute the system. MSCONFIG was used to enable the computer services.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. MSCONFIG was used to execute the win. Any Time. C. MSCONFIG was used to disable the computer services. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A.co Which of the following utilities is used to perform a baseline on a hard drive? m . Upon power on. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. The physical printer online light is lit. B. Which of the following is the MOST likely cause of the issue? A. B. the operating system will only recognize 1GB of RAM. The PC BIOS does not support the new RAM size. MSIEXEC . MSTSC D. no errors are reported and the data cable is connected. The BIOS revision is the latest version. Which of the following is the MOST likely "Pass Any Exam.www. D.

localhost 128. My Computer C.0. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.1 D. The Printing Preferences has been changed in Printer Properties. B.com Ac tua lTe sts .co m 200 . Component Services Answer: A "Pass Any Exam.0. The Use Printer Offline option is not checked. Control Panel B. C.1 C. Computer Management B. System Information D.0 B. The Use Printer Offline option is checked. Any Time.0. D.www.1.0.CompTIA 220-701: Practice Exam cause of this problem? A.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. ping 128. Performance Logs and alerts C. Device Manager D. ipconfig 127. The Print Processor has been changed in Printer Properties." .actualtests. ping 127.1.0. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.0.

Startup Menu C. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Control Panel D. My Computer B. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Device Manager C. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Performance Logs and Alerts D.co m 201 .com Ac tua lTe sts . Computer Management C. Performance Logs and Alerts D. Component Services D. Any Time. Device Manager C. Performance Logs and Alerts B. Computer Management B.actualtests.www. System Tray "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Computer Management B." .

msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Properties B. dxdiag C.com Ac tua lTe sts A." . Task Manager D. System Properties C.www.actualtests. System Information . Task Manager D. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. Power Options "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . cmd B. Any Time. System Configuration B. System Information C. msinfo32 D.

1 D.1 B. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. 172.com Ac tua lTe sts . 122. Power Options B." .100 C.1 Answer: D QUESTION NO: 665 "Pass Any Exam. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.168. Event Viewer C.100. 4. Hardware Wizard D. Hardware Wizard D. Performance C.1. 192. Simple File Sharing C.1.1.CompTIA 220-701: Practice Exam B. Simple File Sharing B.actualtests.10. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. Any Time.www. Hardware Wizard D.co m 203 .168.168.

28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 26 D. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 8 B. 26 D." .com Ac tua lTe sts . 63 D. 10 C.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 64 Answer: C "Pass Any Exam. 12 C. Any Time. 26 D.www. 8 B. 12 C.co m 204 . 10 B. 10 B. 16 C.actualtests.

com 205 Ac A. Allows multiple users to have access to a central gateway." . Allows multiple computers to communicate with each other in a network. 802. Any Time. Connects multiple users to one computer. C. 802. Connects multiple computers to one monitor.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on.actualtests. Fan B. CPU "Pass Any Exam. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . and that it gets unusually hot.11n C.11g B. keyboard. Modem D. and there are no error codes or beeps. Which of the following components is the MOST likely at fault? A. 802.co m . B. D. 802.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. Router B. DSU C.www. The battery is full and the laptop is plugged in. and mouse.11b D.

ESD strap C.www. Produces unsolicited advertisements via pop-up messages lTe sts . Cable ties B. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. MSDS D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Collects user and program information usually for malicious purposes D. Unsolicited mail that is sent electronically C.co m 206 . Any Time.actualtests.CompTIA 220-701: Practice Exam C. Trojan C. Code that waits for a specific response before activating B. Battery D." . Spam D. Worm B.com Ac tua A. Logic bomb Answer: B "Pass Any Exam.

which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A.co m . Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. "Pass Any Exam. WindowsVista Business C. Virus B.www. Disable in the BIOS. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. VPN C. Windows Vista Home B. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. Safely Remove Hardware Function. Unplug from the USB port.actualtests. B. Adware D. WindowsVista Premium D. C.com 207 Ac tua lTe sts . Worm C. LAN D." . Any Time. WAN B.

Cycle the power to ensure that thent driver works B. Document findings. Which of the following is the FINAL step that should be performed? . actions and outcomes sts A user has replaced an incompatible driver with one that is compatible." . An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Start> Run>typecmd> dir D. A record of the administrative passwords C.actualtests.www. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A.CompTIA 220-701: Practice Exam D. Establish a theory of probable causes of the incompatible driver D. A complete restore of the hard drive D. Escalate the problem to the next higher tier support shop C. Restart the OS.co QUESTION NO: 681 m 208 . Any Time. An established recovery point B.com Ac tua lTe A. Start> Run>typecmd > nslookup B. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Start> Run> typecmd > ipconfig C.

255 Answer: D A.1 D. The laptop also needs to be able to resume quickly from this mode. D. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.0. Any Time. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts .1 C.co m 209 . Suggest they move computer around.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. WiFi Card "Pass Any Exam. Check thatWiFi is enabled.actualtests. however.255. B. 192.168.0.www. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. Ask if they have a modem.1.10. Which of the following should the technician do? A. C.com Ac tua A technician wants to configure a Windows XP Pro laptop. 127." . 169.127 B. Hibernate D. they are not receiving any WiFi signals. Check to see if the NIC is functioning.254. NIC B. 255.255. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. Shut down C. Stand by B.

D. C. Right click on the print job and select properties. C. Email the business owner and offer discounted services for the next system upgrades. Any Time. D. Question the customer to determine if they are using the embedded keyboard for the first time. Have the customerrestart the computer to reset the keyboard for the customers profile. inquiring how the systems are running and offering any additional assistance. inquiring when the next system upgrades can be started and offer discounts. The customer had the laptop working properly all day in a docking station setting.www. Contact the customer with a follow-up call. Right click on the print job and select restart. The technician has not heard back from the client. lTe sts A week ago a technician completed several upgrades for a business. B. B.com 210 Ac tua A. Which of the following is the NEXT action to take? A." . Which of the following would be the BEST course of action to take? . but is now attempting to use the laptop's embedded keyboard. C.CompTIA 220-701: Practice Exam C. Right click on the print job and select cancel. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Bluetooth D. Right click on the print job and select resume. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Email an assistant at the business to see if they are satisfied with the services rendered. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A.co m Answer: B . Contact the customer with a follow-up call. B.actualtests. "Pass Any Exam.

actualtests. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. Switch B. Where would be the proper place to configure this? A. BIOS D. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. BOOT. /r B. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD.com Ac tua lTe A. /b D. Any Time.co QUESTION NO: 691 m 211 . Check the keyboard drivers in Device Manager and reload if out of date." .INI file C.www. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . /v C. Modem C. Bridge D.CompTIA 220-701: Practice Exam D. PXE Boot Rom B.

Any Time.actualtests.com Ac A. RAID 5 D.www. CPU Fan C. RAID 5 D. RAID 0 B. RAID 6 D. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 5 C. Which of the following RAID arrays is the technician using? A. RAID 1 C.co m 212 . Which of the following is MOST likely failing? A." . Optical Drive D. RAID 0 B. RAID 1 B. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 10 "Pass Any Exam. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 1 C. Processor B.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on.

actualtests. CAT6 C. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A.www. especially Ethernets "Pass Any Exam." . ST D. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).com Ac tua lTe sts A. UTP . BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. STP B. Any Time. Fiber C.co Which of the following cable types contains a foil shield inside the jacket? m 213 . Coaxial D. RJ-45 B. STP D. Fiber B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. RG-6 C. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.

802." . Coaxial B.www. 802. Satellite C. Fiber B. DSL D.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Bluetooth "Pass Any Exam. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. 802.11g D.com Ac tua lTe sts .co m 214 .11a B. ST D. RJ-11 B. UTP C.11n C.actualtests. BNC C. Any Time. Fiber D. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A.

Adware D. Cable C.com Ac tua lTe A.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Botnet C." . DSL B. Any Time. Fiber D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Spyware B.www. Adware sts . Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Botnet B. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Spam C. Spam D.actualtests.

Uninterruptible power supply C. Power strip B. Internal hard drive D.actualtests. CD B.co m 216 . Floppy C. Any Time. Worm D. Network Answer: A "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 709 . Spyware B. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A.www. Spam B." . Adware C. without actually installing it on the workstation? A.CompTIA 220-701: Practice Exam A. Surge protector D. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Spyware C. Botnet D. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A.

Micro ATX C. HTTPS C. SMTP D. 480Mbps. FTP B.actualtests. Any Time. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A.com Ac tua lTe sts . C. "Pass Any Exam. 12Mbps. AT D." . USB thumb drive D. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A.www. ATX B.ROM drive C. 800Mbps. 400Mbps. D.co m 217 .CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. B. IDE hard drive B. DVD.

20 or fewer D. Lower latency C. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. 15 or fewer C. 6/12 Volts DC or 12/24 Volts DC D. In addition.com 218 Ac tua lTe sts . AC or DC Voltage C. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. the customer reports the NIC link lights for that computer are not on. Increases length of cable D. Fire resistant B.actualtests." .co m . Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. Any Time. Which of the following could be the problem? "Pass Any Exam. 110/120 Volts AC or 220/240 Volts AC B.www. 10 or fewer B.

Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. .actualtests. Remove and replace the network card. D. D. NTOSKRNL "Pass Any Exam. Boot Mode B. Network server is not working. Join the computer to the workgroup. Switch is not working. Which of the following is the NEXT step? A. Firewall is not working. Updating the device driver may help when an installed device isn't working properly. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. B. C. Which of the following boot options will accomplish this? A. Internet site is down. Enable Boot Logging C.co m 219 .com Ac tua lTe sts Explanation: To troubleshoot this problem. Any Time. you should update the device driver. Safe Mode D. C.CompTIA 220-701: Practice Exam A. the technician notices a yellow exclamation mark in Device Manager. Answer: D QUESTION NO: 719 After installing a network card. B." . Where can the technician locate the NTLDR files? A. Update the device driver. Re-install the OS.www.

co m 220 . D. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed.www. lTe A technician is troubleshooting a laptop. but there is no video. Any Time. NTLDR C.actualtests.SYS B. IO. Replace the power button. Connect the laptop to a monitor. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. D. Upgrade the memory." . Remove the battery. NTDETECT. B. When the laptop is plugged into an outlet it starts. BOOT. OS installation disk C. Answer: A "Pass Any Exam. C. Replace the LCD. C. Change power outlets.COM Answer: B QUESTION NO: 722 When a computer is turned on. Replace the battery.SYS D. Which of the following is the BEST solution? A. which of the following is the FIRST process that runs? A. Which of the following is the NEXT step to troubleshoot the issue? sts .CompTIA 220-701: Practice Exam B. Upgrade the video card. B. CONFIG.com Ac tua A.INI D.

" . Check to see if a disk is present in the drive. "Pass Any Exam. The technician powers on the laptop and the drive is not detected. sts . C. D. The AC/DC adaptor D.actualtests. The system is overheating. B. Which of the following is the MOST likely issue? A. C. D. Additional memory needs to be installed. The RAM is not seated properly. Any Time. The MBR B. The power-management console C.www. The OS is not installed.ROM/DVD player into a laptop. Which of the following should the technician do NEXT? m . Check if the drive is properly plugged in.com 221 Ac tua lTe A.co A technician installs a new CD. Check the USB settings for the drive. B.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). Check the manufacturer's recommended settings. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Which of the following could be the issue? A.

" . printing on both sides of paper simultaneously. acquire unauthorized information to achieve a goal. Asking passive aggressive questions E. Requesting public information B. Flattery Answer: C.www. B. System RAM B. B. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. communications in both directions one at a time.E QUESTION NO: 729 Social engineering is used to: A. communications in both directions simultaneously. D. Insulting the subject to motivate a response C. printing on both sides of paper one at a time. C. engage in harmless communication. Hard Drive D. D.actualtests. Answer: D "Pass Any Exam. CMOS ROM C. C. Answer: A QUESTION NO: 730 Where is the power on password stored? A.CompTIA 220-701: Practice Exam A.com Ac tua lTe sts .co m 222 . Assuming a position of authority D. to perform a technical risk assessment of employees within the company. to test sociological boundaries with in the company. Any Time.

Port 23 C.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. tua lTe sts . C. It retrieves email from the mail server. by default? A. It holds a log of the last three passwords used. by default? A. Any Time. A tool that tells a user of the workstation that they have exceeded their memory quota. A tool that allows a user to connect to other computers. B.com Ac A. A tool that allows a user to use the workstation as a telephone through the network. Port 21 B. It blocks popup ads. Port 110 "Pass Any Exam.actualtests. Port 23 C. Port 21 B. Port 25 D.www. A tool that allows a workstation to tell the network that the workstation is present. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet.co m 223 . D. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. C. It pings a workstation from a remote server. Port 25 D." . B. D.

Processor is going bad B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. The user described the problems as: occasional rebooting. Any damage to a hard drive caused by an intention or unintentional jolt or movement. A. Power supply D. System RAM Answer: B. electric shock felt on computer case.C QUESTION NO: 739 "Pass Any Exam.com Ac QUESTION NO: 738 tua Answer: A lTe A. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Which of the following is the cause? A.actualtests." . C. USB C. and the hard drive stops working. Printer E. D. A method of recovering lost data from a hard disk. overheating. Wireless router B. B. Excessive movement between system memory and virtual memory.co m 224 .www. sts . A recognized method of disposing hard drives that contain sensitive data. Any Time. Network D. RAM module is faulty C.

Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Ctrl + Alt + B D. Help the user with every issue that they call about and put all other work orders on hold. Which of the following should the technician do? A.co m 225 . Any Time.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Function keys (e.g. D. Ask another technician to take over support for this user. Start> Programs> Accessories> Command Prompt "Pass Any Exam. Ask the user to call another technician for more in-depth assistance." . netstat B. C. ipconfig C. Start> Run>cmd B. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Shift + B C. B. F12) B. F9.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Which of the following utilities could be used to check if there is a remote device on the network? A.actualtests. nslookup D. Explain to the user they need to fill out a work order for the computer issues.www. A. Start> Run> Accessories> Command Prompt C. Start>Programs>Accessories>Communications> Command Prompt D.

Which of the following is the FIRST step that the technician should do? A. Which of the following places should the technician look to find the proper handling procedures? A. Restart the print spooler service. it does not print. Replace the paper in the printer. Reboot the workstation and have the user log in again.com Ac tua lTe sts . Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. and all other users are able to print to the printer. D. There are multiple printers in the office. B. Start> Control Panel> Run>cmd Answer: A.www.D QUESTION NO: 743 A user is trying to print to a network printer. NIC C. A past technician's documentation D.co m 226 . Any Time. The manufacturer's documentation C.CompTIA 220-701: Practice Exam E. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. PS/2 B." . The cleaning label B. every time the user sends a print job to the printer. however.actualtests. C. Riser card D. Confirm the printer name where the user is trying to print. MSDS Answer: D "Pass Any Exam.

CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. which of the following is the BEST way to dispose of the old cartridge? A. B. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. B. D. Nine . One B.co m When applying the security settings to a network. assist with data transmission. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . Store in an air-tight container. provide protection from heat. LAN B. WAN. "Pass Any Exam. Put the toner into a sealed bag and then throw into the garbage. C. Three C. C. domain. C." . Dispose in an incinerator. prevent damage from weather. D. Any Time.www. Seven D. Return to the manufacturer for recycling.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A.actualtests. prevent outside interference. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A.

Making sure the power supply will fit into the casing. Replacing it with a power supply made specifically for that unit. D. C. Ensure that shielded cable was used for the network.com Ac tua lTe A. Answer: D QUESTION NO: 750 A user reports that their CD. D. C. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. B.www. What should be the BEST first step to resolve this issue? A. which of the following would be the FIRST step to evaluate this issue? A. D.Rom is compatible hardware. Any Time. B. sts When a component has a proprietary power supply what is the main limitation? . Making sure that replacing the power supply is not cost prohibitive. one power supply is as good as another. Make sure the network cable is seated properly in the users computer. Answer: C QUESTION NO: 753 "Pass Any Exam. Make sure that the disc is a CD and not a DVD.Rom is not reading a disc. Ensure that the CD drive is installed. Check to see if the network cables were terminated properly. C. There are no limitations.co m Answer: B 228 . Check to see if theCD.actualtests.CompTIA 220-701: Practice Exam D. workgroup. Check to see if the BIOS register the drive." . B. Make sure that the network cable is not touching any other cables.

actualtests.www." . A complete back up of the hard drive. "Pass Any Exam. Was the electric bill paid? D. What would be the questions to ask this customer? (Select THREE).com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. D. Answer: C QUESTION NO: 755 A. lTe sts .CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. What is the manufacturer of the power strip/surge protector? Answer: A. smart cards. C. B. C. D. An emergency recovery disk (ERD). An established recovery point. Is it a LCD or CRT monitor? E. A record of the ADMIN passwords. complex user names. background checks for users. retinal scans. Which of the following would be the BEST questions to ask the customer? (Select TWO).B QUESTION NO: 756 A remote Customer calls with a dead computer. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. powering up? B. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. The customer says the tower computer will not turn on and the monitor will not turn on either. Is another piece ofequipment. Any Time. Did the computer and monitor work before? C. that is plugged into the same power strip/surge protector. Other equipment plugged into the same power strip/surge protector also will not turn on.co m . B.

Nothing. Wake on LAN "Pass Any Exam.com 230 Ac A. Hibernate C. Has any electrical work been done recently? G. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D .co m . Make a list of all programs that will need to be reinstalled in event of a system failure B. Standby D. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Nothing should be affected C.www.C.actualtests. Create restore point D. Standby B. What kind of equipment is plugged into the power strip/surge protector? Answer: B." . Always on C. Any Time. How big is your electric bill? B. Can you or someone else check the circuit breaker for that receptacle? D. Is another piece of equipment plugged into the same power receptacle and is it working? C. proceed with solution.CompTIA 220-701: Practice Exam A.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Always on B. What is the manufacturer of the power strip/surge protector? E.

Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Put on an ESD strap and inspect the internal components B. Which of the following is the BEST solution? A. D. Dispose through proper channels or send it to be repaired C. What is the BEST response to this question? sts QUESTION NO: 761 . Check that the tube and capacitors are intact D. Explain that what is being done is extremely complicated and requires concentration. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Say nothing. Give them a list of blog sites and documentation that discuss the twoOSs D. end the conversation C.com Ac tua A. Ask to be excused to use the phone to take a small break outside to get some air B." .co Answer: B m 231 . Which of the following should the technician do? A. the customer continually asks questions about every step being performed.www. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. relax and try to be as calm as possible while working through the distraction C. It is getting to the point that is becoming a distraction. Tell the customer that both are excellent choices B.CompTIA 220-701: Practice Exam D. Any Time. Throw it in the trash.actualtests. Continue answering thequestions.

Between 8 and 10 characters D. Give the user a dedicated printer. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Between 10 and 12 characters B. Give the user permissions to cancel other users print jobs.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. 90 to 180 days B. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A.actualtests. 60 to 90 days C. Any Time.www. Replace all CMOS batteries in the office B. Install a UPS in the office "Pass Any Exam. Have the user work after hours to finish their print jobs. Raise the priority of the users jobs to the highest level. Install a generator in the office C. Which of the following is the BEST option to alleviate this issue? lTe sts .co m ." . D. B. Annually D. C. Between 6 and 8 characters C.com 232 Ac A.

Suggest the computer be moved around. Which of the following is the action that is being performed? A. however they are not receiving any Wi-Fi signals. Loading a full backup onto your workstation D. Preparing system for Automated System Recovery (ASR) C. and shuts down the computer B. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS.www." . There are UPSs connected to the equipment but they only last about 30 minutes. You decide to go to a prior restore point.com 233 Ac tua lTe sts . but the computers gives an error that the computer has not been shutdown properly. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. closes programs. What is an option to ensure that all work is not lost and damage does not occur to the system? A.co m .CompTIA 220-701: Practice Exam D. Use software that in case of an outage saves your work. Rolling back to an earlier configuration B. Any Time.actualtests. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Which of the following should you try FIRST? A. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Retrieve the work from a hot site for the office C. "Pass Any Exam.

Ask for model number. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Check to see if the BIOS registered the drive. D. C.actualtests. Biometrics C. Smart card D.ROM is not reading a disc. Any Time. Which of the following is the FIRST step to take to resolve this issue? A. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Ensure that the device is working in Device Manager. Ask if they have a modem. C. Answer: C "Pass Any Exam. each time the customer closes the laptop the computer goes into standby. C.ROM has compatible hardware. Change the power settings in Power Management. Change the power settings on the projector." . Check that the Wi-Fi adapter is enabled. Make sure that the disc is a DVD and not a CD. B.com Ac tua A. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Change the computer from a laptop to a desktop. D. B. However.www. Move the projector further away from the laptop. Which of the following would MOST likely solve the issue? A.CompTIA 220-701: Practice Exam B. Software firewall B. D. Check to see if the CD.co m 234 .

www. A. repeat back the issue to the user to ensure understanding. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. Which of the following questions should a technician ask this customer? (Select TWO). Press CTRL-ALT-DEL and check Task Manager for programs running in the background. Check to see if the monitor and system hardware are compatible. Check the video cable to make sure it is still connected. C. A. Answer: A.actualtests. B. Any Time. Which of the following steps should be performed to check the monitor? (Select TWO). Move the mouse and/or press the space bar to check if the computer is in sleep mode.co m 235 . D. If the mouse has roller ball underneath could they examine it? B. What type of mouse is it? E.com Ac tua lTe sts . What mouse driver are they using? C. tell the user to call back when they have calmed down. E. What is the manufacturer of the mouse? Answer: A. B. What is the manufacturer of the computer? D.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. Check for other equipment plugged into the same power strip/surge protector. C. make the user promises to keep them quiet. D.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all.D QUESTION NO: 776 "Pass Any Exam. be stern with the user." .

Printing to an older printer C. Failed fan in the power supply. Perform backup of all data. Which of the following should a technician check to resolve the issues? A. D. Hard drive location in the computer. Remove unneeded external components. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows." . The manufacturer of the RAM installed in the computer. Connecting to a parallel tape backup device D. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. B. Create a restore point.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Which of the following should be checked? A. CPUheatsink seated properly.com Ac tua lTe QUESTION NO: 778 sts Answer: D . C. B. Update the anti-virus software.www.actualtests. D. The amount of RAM installed. B. D. Any Time. The manufacturer of the computer and hard drive. The hard drive location in the computer. C. "Pass Any Exam. C. Which of the following MOST likely uses a parallel port? A. Which of the following should be done FIRST prior to the installation? A. Connecting a loop-back plug B. Upgrade all drivers.co m 236 .

Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Always on C. Which of the following is the LAST step that should be performed? A. C.www. B.com Ac QUESTION NO: 782 tua lTe sts . Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A.actualtests." . Hibernate D. Document findings.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Cycle the power to ensure that thent driver works. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Wake on LAN B. Any Time.co m 237 . actions and outcomes. Always on C. Establish a theory of probable causes of the incompatible driver. D. Standby D. Standby B. Escalate the problem to the next tier support.

Move some of the devices to other outlets and replace the power strips with surge protectors. It is getting to the point that is becoming a distraction. Twelve Answer: A QUESTION NO: 786 Two workstations. D. Any Time. relax and try to be as calm as possible while working. B.www.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Send them off on a small task to get a moment to concentrate and finish the job. D. C. Dispose through proper channels or send it to be repaired." . B. Throw it in the trash. Which of the following should the technician do? A.actualtests. C. Check that the tube and capacitors are intact. Zero B. and a mini refrigerator are plugged into one power strip in a single outlet. the customer is asking questions wanting to know every step being performed and why. Explain that what is being done is extremely complicated and requires concentration. two monitors.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Move the printers to their own UPS to cut down on the amount of devices going to the outlet. Which of the following is the BEST solution? A. Ask to be excused to use the phone to take a small break outside to get some air. Eight D. two printers.co m 238 . "Pass Any Exam. CRTs are being replaced by LCDs. Answer: D QUESTION NO: 784 A CRT has stopped working. Continue answering the questions. Which of the following should be done to ensure safety? A. B. Answer: D QUESTION NO: 785 A. Put on an ESD strap and inspect the internal components. Six C.

C. B.com 239 Ac A. D. Install a UPS in the office. Install software that saves work." . Load a full backup onto the workstation. closes programs. Have employees shut down their computers before they leave and perform the calculation during their down time. B.actualtests. Have an employee work nights to perform the shut down. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Any Time. D. Replace the CMOS batteries to all affected equipment.CompTIA 220-701: Practice Exam C. Which of the following actions should the technician perform FIRST? A. tua lTe Computers are left on overnight to complete certain calculations and tasks. Install power strips in the office. "Pass Any Exam. and properly shuts down the computer. Roll back to a previous restore point. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Replace the power strips with UPSs and eliminate the extension cords.www. Setup a hot site for the office so all data will be backed up. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. Install a generator in the office. Replace the power strips with surge protectors with longer cords. C. D. Prepare system for automated system recovery (ASR). B. C.co m . Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. Restore all files from a storage device. D. There are UPSs connected to the equipment but they only last about thirty minutes.

Set the SSID code on the laptop.co m 240 . D. B. Which of the following should the customer perform? . Press the function key and then configure the projector settings. C. Enable DHCP on the laptop. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Which of the following would the technician recommend for the client? A." . Change the computer from a laptop to a desktop. Install an access point. Any Time. The client would like to access the network from outside the home and on the top floor.com Ac tua lTe A. Change the power settings in power management. Each time the customer closes the laptop the computer goes into standby. B. C. Install a wireless modem. Reboot the laptop to toggle image between screens. D. Change the power settings on the projector. Use the function + f10 key to toggle between screens. Use alt + tab to toggle between screens. Which of the following should the technician do to solve this issue? A. B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector.www. C. Answer: C "Pass Any Exam. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. D. Use the function + f8 key to toggle between screens.actualtests.

The LCD backlight is failing. This might be an indication that the battery is failing and can no longer hold a charge. The screen is set to automatically dim to optimize battery power when power is disconnected. Dissipates heat from the chips D.co m 241 . Answer: C. B. Install more memory in the system.com Ac tua Explanation: A.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. C. D. Which of the following is the BEST recommendation to make? A. Install a liquid cooling system. The LCD inverter board is going bad. CPU slot D." . B. Install multiple fans. Use hyper-threading.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. D. Heatsink B. Prevents the monitor from overheating lTe sts . Prevents motherboards temperature from getting to low B. Any Time. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. C. AGP slot C.actualtests.www. Answer: B QUESTION NO: 796 "Pass Any Exam. Cools the power supply C.

When the user connects the AC power. B. the LCD returns to normal brightness. To provide insulation around the processor. B. To provide thermal transfer from the CPU to theheatsink.10 "Pass Any Exam. Smart key C. Ergonomics B. The screen is set to automatically dim to optimize battery power when power is disconnected. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A.co m 242 .1 C. 169.254. the LCD screen gets dimmer. To protect the CPU from direct contact with theheatsink. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. 172.com Ac tua lTe sts . The LCD inverter board is going bad.0. C. Which of the following should a technician tell the user? A. To prevent memory vibration caused by theheatsink fan." . Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.www.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. The LCD backlight is failing.actualtests.16 12. 192.1. Which of the following authentication technologies can be used? A. Biometrics D.16 B. This might be an indication that the battery is failing and can no longer hold a charge. Any Time.168. D. D. C.

254. 192.1 C.1 B.168.CompTIA 220-701: Practice Exam D.29.253.10.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.1.25.1.16.168." .9 D.128 B.18. 192.10 C.18.1. 92.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.25.www.9 D. 201. 201.18.com Ac tua lTe sts .168.29.253. 192. 169.128 Answer: D Which of the following IP addresses is a class B address? A.16.1 B.25. 192.16.254. 129.1.168. 129.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A. 129. 92.128 D. 92.co QUESTION NO: 801 m 243 .254.actualtests.254. Any Time.10 C.

169.254.com Ac tua A. 127. 9ca5rl D.18. 192.10.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A. 192.168.10 D.10.0. 172.1.1 C.255 lTe Which of the following IP addresses is a loopback address? sts .co m 244 .www.1 D. 201.10.29.0. 169.254.0.actualtests.253.128 B." . June171988 C.255.25.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A. Any Time.255.10 C. 192.1 C.168. 129.16. comptia1 Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam A.254.0.9 D. 92.10. s1A@r4A&! B.10 B.168. 192.10 B. 255.16.168.

D.co m 245 . Keyfob D. Blu-Ray B.com Ac tua lTe sts . B. by default? A. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A.actualtests. Flash C.www. DVD D. C. Any Time. Resolve the problem. Recreate the problem. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. BIOS password B. Document the problem. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. Take the computer apart piece by piece until the problem is identified. Keylogger C. CD "Pass Any Exam." . WEP B.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. SSID C. WPA D.

PCIe B. Graphics C. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. NIC B. Parallel . Flash B.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 ." .com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. Any Time.actualtests. Modem C. IEEE 1394 D. Capture D.www. DVD C. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. HDD D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A.

com Ac tua lTe sts QUESTION NO: 816 . WindowsVista Ultimate C. 802. Infrared D. Windows 2000 D. WindowsVista Premium B. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. KVM B. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A.www.CompTIA 220-701: Practice Exam A. Keyboard C. Windows 2000 D.11a B. Windows Media Center C." . WindowsVista Basic B. Any Time. Touch screen D. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A.co m 247 . Bluetooth C. Windows XP Answer: D "Pass Any Exam.actualtests.

co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . To allow RAID support C. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Network Neighborhood> Ethernet controller B.actualtests. Add and Remove Programs "Pass Any Exam. Macintosh PC read/write access D. Support for file encryption D. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Files can be larger than 256MB B.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. A.www. Legacy support for older systems . File encryption options C. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). To support dynamic disks B. My Computer> System> Performance> Settings> Virtual Memory B. Ability to share the file and folders Answer: B. Any Time. User access and permissions options E." .

com Ac tua lTe sts QUESTION NO: 823 .co m 249 . sfc B. In a Windows Vista workstation. Contain on a sticky note on the back of the monitor B. Control Panel> Power Options D. Hide a password document in the workstation D. Never write down the passwords C.actualtests. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. sigverif C." . Any Time. ipconfig D. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. WPA Answer: C "Pass Any Exam. WPA2 D. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer.CompTIA 220-701: Practice Exam C. which of the following commands would the technician use? A.www. WEP128 C. WEP64 B.

D. C. Printer Driver B. Give the caller the information and inform an IT manager. Give the caller the username and password. Answer: C QUESTION NO: 827 A print job fails to leave the queue. Any Time. Windows Spool Service C.actualtests. Print Spooler D. B. They ask the employee for their username and password. D. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly.com 250 Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Which of the following should the employee do? A. Which of the following services may need to be restarted? A. driver level services. perfmon. C. These types of services are known as: A. dependency services. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. registry level services. the print spooler requires other services to be running first.msc "Pass Any Exam.www." . Refuse the callers request and inform an IT manager.co m . B. They state they need to upgrade the antivirus protection on the workstation. Refuse the callers request and inform the police. primary services.

Check for an external antenna. such as i.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. eSATA C.www. Check for an externalWiFi on/off toggle switch. how might a technician determine if the unit has WiFi capability? A. A 32-bit operating system and a 64-bit processor C. Other companies use other names. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop.actualtests. Any Time. IEEE 1394 D.com 251 Ac tua lTe sts . Without knowing the specifics of that model. D.co m . C.CompTIA 220-701: Practice Exam B. services. printmanagement.link and Lynx. Serial B.msc C. 802. A 64-bit processor and a Vista Home Basic operating system B. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. Check the Device Manager for a wireless network device. A dual-core 32-bit processor and a 64-bit operating system D." . Check forWiFi radio on/off switch on the function keys. to describe their 1394 "Pass Any Exam. print D.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. B.

D. I replaced the motherboard." B.CompTIA 220-701: Practice Exam products. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. "I am not sure if your data will be lost I will confirm with my manager. Apologize and excuse oneself for a moment to take the call quickly outside the room. C. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time." . such as video devices." B. Which of the following is the BEST response? A. Any Time. "Pass Any Exam. C. I cannot guarantee that your data will not be lost. I will let you know what happens after the repair." C. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. "I replaced some of the computer parts and now it is functional. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. B." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. I am not replacing the hard drive.actualtests.co m . Which of the following is the BEST response? sts . In the middle of doing the repair. D. Well. please read it and then get back to me with any questions. "Here is all my documentation for the repairs. This is because it is not only high speed but also supports isochronous data. This type of repair will not affect it.www. which means delivering data at a guaranteed rate. Take the call. which is the main circuit board for the PC.com 252 Ac A. the phone rings. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. Your data should be fine. Have the phone onvibrate before starting the repair. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. Which of the following is the BEST action? A.

Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. C.co m . B. D. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Immediately leave and go to another room to take the call and deal with the repair later.www. Do the repair with a good attitude.com 253 Ac A. Keylogger C. Partition the drive into two physical drives making C: the OS and D: the data. D. but let the client know that the client will be charged extra for the same repair nexttime. B. Partition the drive into two logical drives. Hide the sensitive data from casual view using folder Properties .Attributes. Biometric fingerprint scanner "Pass Any Exam. Which of the following is the BEST response to the clients next repair order? A. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. Front panel media lock B. C. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Refuse to do the repair until the client learns how to type with long fingernails." . Do the repair. Encrypt the sensitive data so that it cannot be read without a key. Any Time. Show the client how to put the keys back on.CompTIA 220-701: Practice Exam D. making C: the OS and D: the data.actualtests. while protecting the data from the operating system related issues? lTe sts .

Power strip C. D. Any Time. C. Check for and remove outdated components. C. Replace all cooling fans with new ones.com Ac tua lTe sts . Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Cover the extra power plugs not being used with electrical tape. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Which of the following is the BEST action to take? A.actualtests. Larger power supply D. Install an uninterruptible power supply (UPS). Remove excessive dust and loose items.www. Tell the client they need to install a surge protector soon." . Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file.CompTIA 220-701: Practice Exam D. B. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Leave it up to the client to take their own precautions.co m 254 . Answer: A "Pass Any Exam. D. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. UPS B. B.

www. which of the following actions should be taken NEXT? A. C. C. Class B C. Establish a plan. The system specifications are still very good.0? "Pass Any Exam. D. Run CHKDSK on the hard drive." . music and browse the Internet. B.255.255.com Ac QUESTION NO: 843 tua lTe sts . Increase the systems RAM. Any Time.0. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255.0? A. Formulate a theory.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. They have had the system for two years and use it primarily to download photos. Which of the following is the FIRST action to take? A. Document the actions. Identify the problem. Suggest purchasing a newer processor.co m 255 .actualtests. Answer: B Which of the following network classes exists if the default subnet mask is 255.255. D. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. B. Class C D. Defragment the hard drive. Class A B.

Class B C. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class B C.0? A.22. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0.CompTIA 220-701: Practice Exam A. Class A B." . QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.com Ac A.168.1.0. Class C D. Class C D. Class B C.30. Class B C. Any Time.actualtests.www.0.co m 256 . Class A B.255. Class C D. Class C D.0. Class D tua Which of the following network classes exists if a hosts IP address is 192.0? A.1? lTe sts . Class A B. Class A B. Class D "Pass Any Exam.

1. Class C D.1? A. Any Time. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. B.co Which of the following devices can automatically assign host IP addresses? m 257 . Task Manager "Pass Any Exam.172. static IP address. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Class A B. D. Hub D. Switch B. stationary IP address. reserved IP address. Class B C. Router C.com Ac tua lTe sts A." . dynamic IP address.www.actualtests. Bridge . C.

Double click theprinters icon. Virtual Memory D.co m 258 . Double click theprinters icon. right click on the print job and select delete. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. The components driver is not found. The components driver is outdated. right click on the print job and select restart." .actualtests. D. D. C. Double click theprinters icon. right click on the print job and select cancel. D. Double click theprinters icon. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. right click on the print job and select resume. C. The component is not installed. B. Answer: D How can a user temporarily stop an active print job when using Windows XP? A.CompTIA 220-701: Practice Exam B. Device Manager C. Answer: A "Pass Any Exam. Double click theprinters icon. C. right click on the print job and select pause. right click on the print job and select cancel. Any Time.www. The component is disabled. right click on the print job and select restart. right click on the print job and select properties. B. B. Double click theprinters icon. Double click theprinters icon. Double click theprinters icon.com Ac tua lTe sts QUESTION NO: 853 .

right click on the print job and select restart. Print sharing has not been enabled on the host computer. right click on the print job and select properties. D. Answer: C QUESTION NO: 857 In Printer Properties.www. Advanced B. Double click theprinters icon. 10 "Pass Any Exam. Security D. Double click theprinters icon.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. C. right click on the print job and select cancel. D. C. 5 B. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. right click on the print job and select resume.com 259 Ac tua lTe sts . Simple file sharing has not been enabled on the host computer. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. The print drivers have not been installed on theusers remote computer.co m . Double click theprinters icon. Ports C. Which of the following is the MOST likely cause? A. Double click theprinters icon." .actualtests. The shared printer is not compatible with the host computers operating system. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. B. B. Any Time.

D.CompTIA 220-701: Practice Exam C. A user checking their personal email at an office. Inform the customer of the expense that is being incurred. C. Use technical acronyms to show your technical expertise. B. B. Please inform me if you think you want me to come back and check it again tomorrow." . Which of the following responses would be BEST to use? .actualtests. Any Time. Only ask the customercloseD. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. Answer: D "Pass Any Exam. B. C. A remote salesman must transfer contract data to the corporate office. C. D. The technician has verified that the unit is working properly and is now updating the customer on the event. lTe sts A technician has replaced a failed DIMM. Please inform me if you continue to have any problems with this PC. Please inform me if the PC will be processing more work than for which it was designed. D. Be sensitive to the customer's culture. 15 D. A kiosk in a department store that looks up information in their online catalog. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Please try to be more conscious of static when using this PC.com Ac tua A. A remote user updating the antivirus software on their notebook computer.www.co m Answer: C 260 .ended questions.

Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. A new service call is received. Call the new service customer and re-schedule the call for another time. B. D. Any Time. Inform the customer of the steps taken during the repair and continue to the next service call.com 261 Ac tua lTe sts . B. Remove the cover of the workstation case and use an ESD strap before the upgrade. D. Which of the following is the NEXT step to take? A.www. Call the service manager and inform them that the new service call cannot be made in time. share this with the customer and take steps to minimize the reoccurrence.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers.co m . which of the following is the FIRST course of action to take? A. Document the core actions and inform the customer the repair has been completed. Which of the following would be the BEST choice to address this situation? A. Follow the manager's instructions. Complete a full backup of the workstation before making any upgrades. Call the service manager and inform them of the current situation. Unplug the workstation and begin the upgrade. C. Answer: A QUESTION NO: 865 "Pass Any Exam." . C. Document the solution. Call the customer and reschedule for another time. B.actualtests. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. D. with a response time to another site of two hours. Before starting any work on the system. Document the entire event. Upgrade the hard drive and reboot the system. C. Call the service manager and inform them of the current situation. share this with the customer and take any preventative measures.

INI file C. VRAM C. Proper configuration of the BOOT. NTFS-E is an invalid file system name. Any Time. you can use only NTFS file system because only NTFS support encryption. TPM D. Answer: C Explanation: To implement file encryption on your Windows 2000 computer.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A.actualtests. D. Installation of updated device drivers sts . Installation of the NTLDR B. Partitioning and formatting of the hard drive D.com Ac tua lTe A." . B. C. CDFS. CMOS B.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. NTFS. FAT32. HPFS.www.

IEEE 1394a C. Dual-channel C. Electrical surges C. RDRAM D.www.11g wireless signal. Double-sided B. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. and does not wish to lose any files in the process. 802. A. Which of the following is the MOST likely cause of the customers issues? A. Any Time. Windows Vista Home Premium B.CompTIA 220-701: Practice Exam A. USB 2.4GHz spectrum.actualtests. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO)." . Windows Vista Home Basic C.com 263 Ac tua lTe sts .co m .0 D.11n B. RFI B. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. The customer has installed a new cordless telephone recently that uses the 2. ESD D. WindowsVista Ultimate "Pass Any Exam. Windows Vista 64-bit edition D. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802.

DLLs E. If the printer needs a firmware upgrade to print multiple documents at once. Hertz C. If the printer needs a memory upgrade to print multiple documents at once. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives.co m Answer: A." . Any Time. lTe sts A user reports that none of their documents are printing. C. The user sent ten different documents over a span of an hour. If the print spooler service needs to be configured for multi-page printing. D.com 264 Ac tua A. Trojans C.actualtests.www. Spyware B. WindowsVista Business Answer: D. Wattage D.CompTIA 220-701: Practice Exam E. If the printer needs the queue cleared. B.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Which of the following should the technician check FIRST? . Amperage Answer: C Explanation: "Pass Any Exam. Freeware D. A. Frequency B.B .

B. D." . It is standard among power supplies and has nothing to do with the devices connected to the power supply.actualtests. While replacing the power supply in your PC. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. Pull over. Any Time. reschedule for another time.CompTIA 220-701: Practice Exam Power supplies are rated in watts. "Pass Any Exam.com 265 Ac tua lTe sts . Which of the following is the BEST course of action? A. Call another technician and have the other technician reschedule the appointment for another date.co m . Nickel Metal-Hydride B. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. The technician had planned to arrive five minutes early. QUESTION NO: 875 How many devices are supported on a single USB port? A.www. Lithium Ion D. call the customer from a mobile phone. 64 C. 32 B. 127 D. and explain the delay. C. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. Alkaline C. Use an alternate route and get to the appointment ten minutes after the scheduled time. Amperage and resistance are not selling points for power supplies. Pull over. you must be careful about the wattage it provides. call the customer and cancel the appointment.

explain with authority. D. the customer demands the computer be replaced immediately. As the technician begins to evaluate the situation. C. C.co m Answer: A . Remain calm and positive. Advise the user to not do anything else. D. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. Repeat the steps multiple times so that the user can understand the computer terms. After listening to the user. Any Time. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. The customer would like another computer so they can make their presentation that is due in an hour. Shut down the computer. Which of the following is the BEST course of action? sts .actualtests. until the technician can arrive and work on the computer themselves. The company has provided remote control software. using the various OS options available.www. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. Which of the following is the BEST course of action? "Pass Any Exam. The user is attempting to install a local printer and has become frustrated and is berating the support staff. and an error message of a corrupted file. B. the hard drive has failed and the data cannot be retrieved within the hour. Work quickly. direct the user to do a hard shut down with the computer and talk them step by step through the boot process." . Listen and ask questions using non-technical terms. B. to boot the computer and retrieve the users data to a shared network drive.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. Which of the following is the BEST method of working with this user? A. Speak slowly. QUESTION NO: 879 A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms.

larger model. such as a data recovery service. and then explain why they cannot get the printer installed themselves. C." . The technician receives a call and the caller ID shows the call is from the technicians childs school. Any Time. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. as the school can be contacted later in day. B. B. Document on the service record the steps the technician took to evaluate the drive. Explain to the customer in non-technical terms. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. Which of the following options is the BEST course of action? A. but the data is gone. conducting an initial evaluation of the problem with the customer. use MMC to grant administrative rights to the user. D. Answer: D "Pass Any Exam. explaining you will remote into the computer and assist in installing the printer.actualtests. in case the customer decides to sue for loss of data. Remain positive with the user. what has happened to the drive and explain the options available. Inform the customer about the need to take the call from the school. and then tell the user to try the install once again. until they have completely calmed down. Which of the following is the BEST course of action? A. The customer states they have important documents and photos on the drive which cannot be replaced. D. B. Request the customer to leave the room while the call is answered.CompTIA 220-701: Practice Exam A. C. Ignore the call. explaining to the user the unit will be restored as quickly as possible. C. Immediately replace the hard drive with a new. they determine that the hard drive has failed.www. Immediately stop working and leave the room to answer the call. D. Listen calmly to the user. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook.com Ac tua lTe sts . Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down.co m 267 . While the user is talking.

www. B. D. C. B. Which of the following is the NEXT course of action? . the video card is failing. Question the customer on any changes made to the computer before installing the video card.actualtests. C. Which of the following is the NEXT step to take? A. D. Discuss options acceptable to the customer to address the issue. Replace the PS2 keyboard with a USB keyboard and try again. Establish the probable cause of the card failure for the customer. Which of the following is the NEXT step to take? "Pass Any Exam. Check the work area and keyboard for foreign substances. Any Time. Test the computer to determine the probable cause of failure. Check the power connections to the equipment and see if there is a surge protector in use." . B. Which of the following would be the NEXT evaluation step? tua lTe sts A. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Document the evaluation and actions taken.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Re-evaluate the repair theory to ensure the issue will not occur again. D. . Question the user to insure they do not attempt to make changes and break the computer again. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Boot to BIOS/setup and confirm the hardware settings are correct. They have checked the printer and found coworkers have been printing documents.co m The technician has completed the repair action on the computer. C. Install an on hand video card and show the customer it is repaired.

actualtests.www. After installing the card with the administrative account. Check that the network printer is connected to the USB port on theusers computer. and then configure the card using the administrative account. D. ensure the phone and modem properties are set for the local area code.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. Which of the following describes the NEXT step to take? lTe sts . Which of the following actions will BEST resolve the issue? A. have the customer test the card using their log in. B.CompTIA 220-701: Practice Exam A. Answer: B QUESTION NO: 888 A. check Network Places to ensure proper card functionality. Ask the customer if they have installed a local printer at home. The technician needs to install the scanner using the instructions provided. C. B. Any Time. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. The technician has to turn on plug and play before the scanner will work. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. The technician has to boot. After installing the card." . Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. and then install the drivers. D. The technician has to use Device Manager to update the drivers and then attach the scanner. B. C. D. Ask the customer to open the printer properties and check the page size and paper orientation.co m 269 . Install the card using the customers log in. C. After inserting the PCMCIA card. as this may have deleted the network printer. plug in the scanner.

Bluetooth devices will need to add the security code. HTTP B." . B. If wireless security is enabled on the network. Docking stations will only work if an external power supply is connected. NETBEUI is unavailable on non-Windows operating systems.co m . DNS D. Any Time. the embedded keyboard will not function correctly. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. A. "Pass Any Exam. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. NETBEUI is designed to be used on small size LANs. If the external keyboard number lock is toggled on. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. When the Bluetooth function is enabled. D. the Infraredport will no longer function. B. TELNET C. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). C. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. D.CompTIA 220-701: Practice Exam A. NETBEUI can only be used on pre-Windows NT networks.actualtests. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . C. C.com 270 Ac A. B.www.

and begin running diagnostics on the printer. D. ensure the device is still online.co m Answer: D 271 ." . NETBEUI is not a routable protocol. run a print engine test. They require more power than other drive types. Answer: A. turn the printer off and on. Reinstall the printer drivers. and send a print job. Any Time. and verify the correct tray is being selected before printing. Ask the customer which printer the customer prints to. tua lTe sts A customer reports that a computer can no longer print. They have no moving parts and can tolerate vibration. Redirect the customer to another printer if available. run a self-test.com Ac A. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. Verify which printer the customer prints to. C. C. E. D:\i386\tools\console B.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. D. They are susceptible to failure typically caused by strong vibration or rough handling. is setup as the default printer. and then attempt to print from the computer.actualtests. turn the printer off and on. NETBEUI can only be used with DHCP. They have a larger platter than other magnetic devices. B. D:\i386\utilities\console D.CompTIA 220-701: Practice Exam D. B. D:\i386\tools /cmdcons C. "Pass Any Exam.www. Which of the following is the BEST approach the technician should take? . The customer works at a company where the users all print to networked printers.

and CD media. more reliable. D. but not CD media. Solid state drives are slower. DVD drives can readBlu-Ray media. B. C. DVD drives can readBlu-Ray media. Blu-Ray drives can read Blu-Ray media. which of the following holds true? A. IDE drive C. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. DVD media. and require more power. and require less power. B. more reliable. and CD media.actualtests. D. DVD media. magnetic drives.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. SATA drive sts . Any Time.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . Solid state drives are faster." .www.com Ac tua lTe A. more reliable. Solid state drives are slower. DVD media. Solid state drives are faster. but not CD media. and require more power. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. more reliable. Blu-Ray drives can read Blu-Ray media. USB hard drive B. C. and require less power. DVD media. Flash drive D.

C. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. A router broadcasts all data packets that are sent on the network. D. 20 B. FTPS C. Which of the following ports needs to be blocked to prevent Internet access? A. FTP B. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. B. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol." . HTTPS D. 21 C. A switch interconnects one or more networks. B.co m .www. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. C. A switch interconnects devices on the same network to be able to communicate. and a switch transmits data directly to the device. 23 D.com 273 Ac tua lTe QUESTION NO: 901 sts . Any Time. Liquid cooling systems are less effective at cooling the processor. where a router interconnects devices on a network.CompTIA 220-701: Practice Exam A.actualtests. where a router interconnects one or more networks. Liquid cooling systems are less efficient than the traditionalheatsink technology. "Pass Any Exam. by default? A. Liquid cooling systems are more effective at cooling the processor.

Backup the hard drive. CDFS D. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Standby C.actualtests. Hibernate Answer: D "Pass Any Exam. Partition the hard drive.www.com Ac tua lTe sts . Wake on LAN (WOL) B. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. B.co m 274 ." . Update the device drivers. Suspend D. which of the following is the BEST task to perform? A. Format the hard drive. which of the following file system formats would be the BEST choice for security purposes? A. A switch broadcasts all data packets that are sent on the network.CompTIA 220-701: Practice Exam D. FAT32 C. Any Time. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. and a router transmits data directly to the device. C. NTFS B. D.

Disk Management D. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. Broadcast name B.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. WEP2 C. WPA D. SAFER+ is used to encrypt Bluetooth communications. Encryption type D. System Information C.11i network standard that ensures the most secure wireless encryption.co m . Device Manager B. Any Time." .com 275 Ac tua lTe sts .www.actualtests. Security key used C. WEP was the original encryption standard developed for WiFi networks. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. WPA2 Answer: D Explanation: WPA2 is the more secure 802. but that could be easily hacked. WEP B. WPA was an upgrade. but WPA2 was the most secure standard.

B. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts .actualtests. B. Windows Key + D C. Drive lock D. A program that appears to be harmless but has a malicious agenda.co m 276 . Port 25 has been opened. C.CompTIA 220-701: Practice Exam A. Fingerprint scanner C. "Pass Any Exam. Malicious code that can propagate itself to different host files. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. A malicious program that spreads itself in a system without the need of a host. Ctrl + Alt + Esc B. Ctrl + Alt + L D." . Port 25 is no longer being used.www. Any Time. QUESTION NO: 910 Which of the following BEST describes a virus? A. D. Which of the following has MOST likely been performed? A. IR scanner B. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. A program that is used to track user information for commercial reasons.com Ac A.

Any Time. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Which of following drive types did the technician install? A. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity." . SATA B.CompTIA 220-701: Practice Exam C. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. PATA D. m Answer: B . The hard drive has been reformatted. Data has been restored. IDE C.com 277 Ac tua lTe sts . C. Port 25 is running at full duplex. The hard drive is set to pre-format conditions. Solid state Answer: D "Pass Any Exam. Port 25 is setup for port forwarding. BIOS security D. B. Biometrics C. D. Username and password B.www.actualtests. Data has been backed up. D.

actualtests. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.co m 278 . Floppy disk C. Single-layer DVD D. FDD D. IR keyboard D.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A.com Ac tua lTe sts . Laser barcode reader C.www.7GB? A. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4.7GB of data. Optical C." . Dual-layer DVD B. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. Solid state B. CCD barcode reader B. Any Time.

DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A." . Resolution C. Degauss D.co m 279 . HDMI B. Event Viewer "Pass Any Exam. Start Menu C. S-Video C. Control Panel C. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . VGA D. Task Bar D. My Computer D.com Ac A.actualtests.www. My Network Places B. Auto Alignment B. Task Manager B.CompTIA 220-701: Practice Exam A. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Any Time.

Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Cable D. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops." .com Ac Biometric authentication is a security feature preventing access to a device.co Which of the following network connections uses an analog signal? m 280 .actualtests. Any Time. Dial-up C. "Pass Any Exam. Fingerprint scan B. Satellite . Wireless B. DSL D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Verbal recognition D. Password C. Dial-up B. Satellite C.www. Which of the following is an example of this feature? tua lTe sts A.

actualtests. Desktop PCs D.1 C. 5 meters (16 feet) B.www. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. Any Time. 400Mbps B.0 interface? A." . 10 meters (33 feet) D. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. USB 1. USB 2. 480Mbps C. PDAs "Pass Any Exam.com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. 800Mbps D. IEEE 1394a D. 7 meters (23 feet) C.0 B. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A.co m 281 . Notebooks C. Cell phones B.

800Mbps . 15 C. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. Any Time. 63 D. 300Mbps C. 150Mbps B. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. Control Panel > System Applet > Properties > Advanced Tab D.www. Right click on My Computer > Properties > Computer Name Tab B.actualtests. 7 B. 400Mbps D.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. Right click on My Computer > Properties > Network Identification Tab C.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 .

Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A.co m . CRT monitor C. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Intel Core 2 Duo "Pass Any Exam. Intel Pentium 4 Extreme Edition D.www. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . Optical DVD. Windows Server 2003 C. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. WindowsVista Business B. Any Time. Windows 2000 Professional D. USB mouse D.CompTIA 220-701: Practice Exam A. which of the following is the proper way to delete a print job in queue? A. Laptop LCD screen B.RW drive Answer: B QUESTION NO: 934 In Windows XP." . Intel Itanium C.com 283 Ac A. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Intel Pentium M B.actualtests.

Newer ATX power supplies do not use pins 21 through 24. After clearing it with the manufacturer. The StickyKeys option is enabled. D. Which of the following is the BEST reason why this fix worked? A. The ToggleKeys option is enabled. Answer: B While replacing an ATX power supply in an older model desktop PC. The NumLock option is enabled. Answer: B "Pass Any Exam. 6-pin male to 4-pin female B. Newer ATX power supplies are 20/24 pin compatible. Which of the following is the correct cable to use? A. The FilterKeys option is enabled. the technician observes the motherboards main power connector has less pins than the new power supply cable. 9-pin male to male C. B. C. the cable is plugged in and the PC is up and running. Any Time. numbers appear on the screen.actualtests. B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. D." .co m 284 .www. Older ATX power supplies are no longer available. 4-pin male to male D. Older ATX power supplies have a separate P4 connector. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed.com Ac QUESTION NO: 939 tua lTe sts . Which of the following is the MOST likely cause of this situation? A. C.

Print queue C. On thesouthbridge chip C. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A.www. Cable C.com Ac tua lTe sts . Printer settings D. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A.co m 285 .actualtests. On the front side bus D. RDRAM "Pass Any Exam. Between the CPU and RAM B. SODIMM D." .CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Any Time. SDRAM B. Fiber B. DSL D. Print test page B. DDR2 C. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A.

BNC B.11n C.www. RJ-45 D.actualtests. 802. 802. 801. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A.11g D. Any Time. Non-plenum C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A.11a B. ST C.com Ac Which of the following wireless types. UTP .11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. by default. 802." .co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . Plenum B. STP D. has the GREATEST throughput and amount of coverage? tua lTe sts A.

Maximum input voltage B. Dealing appropriately with confidential materials B. C. Press ctrl + alt + delete on the keyboard.CompTIA 220-701: Practice Exam A. Which of the following threats has been attempted? sts . Denial of Service (DoS) attack D. The employees signing this memo and carrying out these new procedures is an example of which of the following? A.www. Which of the following is the NEXT step in the troubleshooting process? A.actualtests. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Social engineering B. Any Time.co m . Re-install the OS. Maximum output wattage D. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. D. Update the keyboard drivers.com 287 Ac A." . Maximum resistance C. The technician explains this is against company policy. Compliance in the workplace "Pass Any Exam. Trojan attack C. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Attach an external keyboard. B.

Any Time. analysis and reporting technology (S. 328 meters (1076 feet) B." .T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked.R. Exceptions C. It is company policy that all documents be labeled even if they are not sensitive. A.actualtests. Task scheduler C. Self monitoring.CompTIA 220-701: Practice Exam C.www. Configuration Utility D. 100 meters (328 feet) C.co m . Cultural Sensitivity D.com 288 Ac tua A. 150 meters (492 feet) "Pass Any Exam. Despite the stricter performance specifications. Which of the following should be used? sts QUESTION NO: 952 . Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. token ring. Unclassified B. Event Viewer B.A. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. Professionalism in the workplace D. and ATM.M. Which of the following security elements governs data sensitivity? A. 30 meters (100 feet) D.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Pixelation D. NiCd B. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. Contrast ratio C. This chemistry has a high energy density and is lightweight.actualtests. Besides they only receive charge if the voltage is low.www. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. fixed resolution of an LCD is called the native resolution. NiMH C. Native resolution B. Alkaline D. A. .com 289 Ac tua lTe sts ." . Any Time. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power.co m Explanation: The single.

You always need to compromise in configuration when you purchase a laptop in your decided budget. The BIOS must support ACPI B. QUESTION NO: 959 "Pass Any Exam. True B. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. the motherboard and processor must support the standard. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop.co m Answer: B 290 . Any Time." .CompTIA 220-701: Practice Exam A. In addition.actualtests. . ACPI must be supported by the computer motherboard. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. The motherboard must support ACPI D. basic input/output system (BIOS). Desktop replacement D. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. Answer: B Explanation: You need Windows 98 or later to use ACPI. The processor must support ACPI.www. Portability B. YOU must be running Windows 95 or later C. Increased performance C. and the operating system.

RFI B. Touchpad B.5v.www. 184-pin DIMM D. such as wireless communications.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A." . Mouse C. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick.co m 291 . CRT D. Point stick D. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. 72-pin SIMM C. The SIMM is the predecessor to the DIMM. ESD C. The SDR SDRAM uses DIMMs with 168 pins.actualtests.com Ac tua lTe sts . QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. Any Time. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. EMI Answer: A "Pass Any Exam. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. 200 MHz and 266 MHz with operational voltage 2. 168-pin DIMM B.

Skip loading the Registry. Another computer with the same video card B.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. The video card manufacturer's website C. Any Time. Where could you check for troubleshooting information? (Choose all that apply.) A. .www. C. The server log Answer: B.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode." .co m What does Safe Mode allow you to do? .com 292 Ac tua lTe sts A. Windows loads only basic files and drivers so that you can find out the configuration errors easily. Worm C. Run Windows without processing AUTO EXEC. DOS B. thus forming an image on the drum? "Pass Any Exam.actualtests. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. D. Start Windows using only basic files and drivers. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Boot the system without scanning drives.BAT and CON FIG. Logic bomb D. The manual that came with the card D.SYS B.

Developing D. Generators eliminate the requirement to establish log-in attempt limitations. D. Generators eliminate a user's tendency to create passwords that can be a security liability.EXE "Pass Any Exam. B. Generators extend the requirement to periodically change passwords. Automated System Recovery (ASR) B. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A.CompTIA 220-701: Practice Exam A. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A." .www.actualtests.com Ac tua A password generator can be part of a password manager. Generators create new passwords every time a user signs in to prevent social engineering. RDISK. C. Worn pickup rollers C. Dirty drum D. Brokenfuser Answer: B QUESTION NO: 967 A. Defective toner cartridge B. it can be easier to use a password generator based on that set of rules than to manually create passwords. thus forming an image on the drum. When a password policy enforces complex rules. Writing B. What can we benefit from a password generator? lTe sts . Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Any Time.co m 293 . Transferring C.

DC out D.com 294 Ac tua lTe sts . ISO C. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters.CompTIA 220-701: Practice Exam C. Enhanced Startup Disk (ESD) D. CSMA/CA D. True B. DC in." . which one accurately represents the input and output.www.actualtests. AC in. respectively. Any Time. AC in. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. of power supplies and AC adapters? A. AC out B. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. AC out Answer: C Explanation: The AC in. and CD media. False Answer: A QUESTION NO: 970 Of the following voltage pairings. DVD media. you need to use Automated System Recovery (ASR). OSI B. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. CSMA/CD "Pass Any Exam. DC out C. A.co m . DC in. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage.

it only backs up files the files that have changed since the last backup.4GHz radio frequency range and are directly compatible with each other are 802. Complete B.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.11d is not a commonly implemented standard." .11g tua Which of the following wireless IEEE standards operate on the 2.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.) lTe sts .actualtests.co m .11d D.11a operates in the 5GHz range and 802. There is no such option as Complete backup. Normal C. 802. Incremental D.www.com 295 Ac A. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A.11b and 802. Although Incremental backup clears the archive bit. Any Time. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.11g. you need to select the normal backup type. 802. 802. 802. 802.11b C.11a B. Copy backs up all files but does not clear the archive bit. QUESTION NO: 973 Answer: B. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.

The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. The extended-density 3½? floppy diskettes can be formatted to 2.EXE C.EXE D.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. INSTALL.CompTIA 220-701: Practice Exam A.co m 296 .www. 360KB B. Any Time. WINNT. QUESTION NO: 977 "Pass Any Exam. WINNT32.88MB.44MB. It is the first layer of access control that is intended to delay or deter entrance into a facility.actualtests. SETUP.44MB D.BAT B. Mantraps C. 2. 720KB C.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. Security zones D. 1." . Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. . Perimeter security B.

www. BUS C. Configuration file issues C.Only attributes on the file before you replace the file? A.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first.BAT issues D. A. and ReaD. ERASE C. System files not found B. System. Ring D. Star B. UNDELETE B.Boot file issues Answer: C "Pass Any Exam.com 297 Ac tua lTe sts . ATT RIB D.co m . which command do you use to remove the Hidden. AUTO EXEC. and then remove it from laptop. Any Time. True B.actualtests. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. Swap file issues OE." .

True B.actualtests. The server indicates that it has exceeded its session limit.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol.com Ac A. False tua QUESTION NO: 983 lTe Answer: A sts A." . Read Only C. True B.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. m 298 . Any Time. B. System "Pass Any Exam. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. Virus attack D. Which type of attack is probably occurring? A. Hidden. Archive D. Smurf attack C.www. False . TCPACKattack B.

What services are associated with these ports? (Choose two. Satellite C. Compression Answer: A. True "Pass Any Exam.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. QUESTION NO: 985 You are administering a system that has been locked down for security reasons.www. HTTP D. Dial-up Answer: C QUESTION NO: 987 USB. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . Cable B.actualtests. HTTPS Answer: C. Any Time. DSL D. FTP C. The attributes such as Encryption and Compression are not supported by FAT 32.) A.B. You notice that among all of the other ports.C. Telnet B.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames.co m 299 . port 443 and port 80 have been disabled. eSATA and Express Card/54 are examples of hot pluggable devices A. Read Only. Archive. and System attributes on the files." . Refer to the following Internet connectivity methods.CompTIA 220-701: Practice Exam E. They are supported by NTFS files system.D QUESTION NO: 986 A.

25-inch form factor and must be installed in the larger drive bays C. Like a hard drive. CRT B. POST B. LED Answer: B QUESTION NO: 990 Which of the following password. LDAP Answer: C "Pass Any Exam. User Accounts C. Although some drives might not clearly key the receptacle for the Berg power connector." . the floppy drive requires no external access. Like DVD. BIOS D. once setup. floppy drives have a 5.CompTIA 220-701: Practice Exam B. you must insert the connector correctly or the drive can be damaged. Because it is antiquated technology. Hide answers/explanations Atypical backlight technology is A. D. Any Time.com Ac tua lTe sts QUESTION NO: 989 . B. CCFL C.co Answer: D m 300 .actualtests.www. LCD D. floppy disk drives can no longer be purchased new. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A.ROM drives. is necessary to be entered before booting into the operating system? A.

"Pass Any Exam. Any Time. B. if it is used in a hotel or on an airplane. Floppy D. Network C. For example. Live CD B. the portable computer will automatically connect to a wireless network. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location.co m 301 . The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. D. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. a portable computer with a docking station is generally connected to a local wired network. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Roaming profile B. which statement concerning CPU and RAM configuration is most true? A. Hardware profile C. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard.www." . C. Which of the following feature enables that? A.com Ac tua lTe sts . however.actualtests. Driver signing D. modern operating system on a computer lacking mutable secondary storage? A. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard.

malicious software that changes the user's home page D. HTTP sts .com 302 Ac tua lTe A.www. Remove PC card adapters B. malicious software that monitors Internet surfing habits C." . what is your recommendation so as to avoid the potential damage during transit? A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. WAN D. malicious software that is self-replicating and self-propagating B.actualtests. During your working hours. Remove LCD C. Remove DVD.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. FTP B. VPN C. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. Remove Backlight D. Any Time.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . As an experienced technician. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company.

DNS server Answer: A. Default gateway D. True B. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. IP address B. C. Any Time.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. Subnet mask C. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. A VPN is a private network between two computers using wireless cards without using a wireless access point between them.) A.www. C:\System\Windows32 C.co m 303 .com Ac tua lTe Refer to the following descriptions. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.B A. B.actualtests. C:\System32\Win B. D. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date." . A VPN is a secured line of communication between two points through a public network. C:\Win\System32 "Pass Any Exam. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 .

LPGA D. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Inverter C.co QUESTION NO: 1002 m 304 .CompTIA 220-701: Practice Exam D.actualtests. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. General protection fault C. what is the error that will be generated? . ZIF C. Backlight B.com Ac tua lTe A. System lock-up sts When a Windows-based application attempts to access memory another program is using. Any Time." . SPGA "Pass Any Exam.www. Windows protection error B. Screen D. It also occurs when a program tries to access a memory address which does not exist. Socket479 B. Illegal operation D. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A.

Host adapter Answer: A "Pass Any Exam. single-layerBlu-ray disc C. No other given options can store roughly more than 17GB of data.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. pausing until the pointer turns into a double-headed arrow.R D. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A.com Ac A. Double-sided. Double-sided.actualtests. The dual layer capacity of Blu -ray disk is 50 GB. Left-clicking the mouse and double-clicking the Taskbar C. Right-clicking the mouse and dragging the Taskbar to make it bigger B. single-layer DVD. Single-sided. Any Time. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. and then clicking and dragging D. Controller C. Hard disk D. Moving the mouse pointer to the top of the Taskbar." . single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Drive interface B.www. Highlighting the Taskbar and double-clicking in the center tua lTe sts .co m 305 . Double-sided. double-layer DVD+R B.

Power surge D. Some attacks.co m . Spilled liquid B. QUESTION NO: 1007 To increase security. you're trying to educate users on the importance of security. 22 C. What is usually a cause of this? A. you decide to use your firewall to block the Telnet protocol. What term do you use to describe attacks of this type? A. The drive interface is the computer bus that connects the hard disk drive to the processor and memory.actualtests. Social engineering B. Improper manufacture C. Any Time. 23 D. Perimeter security D. you explain. 21 B. IDS system C.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. Biometrics "Pass Any Exam. and a host adapter. You explain to them that not every attack depends on implementing advanced technological methods. controller.www. A HDD magnetically stores data on discs that are known as platters. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. Underclocking Answer: C QUESTION NO: 1009 As part of your training program.com 306 Ac tua lTe sts . take advantage of human shortcoming to gain access that should otherwise be denied. Which port will you need to block to prevent Telnet from being used? A. you notice a discolored area." .

which means delivering data at a guaranteed rate. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. such as video devices. 63 D. to describe their 1394 products. lTe sts . 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. which can connect up to __peripherals in a daisy-chained topology.www. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer.co m 307 . 15 B. Other companies make use of other named such as i. It was used with trademarked name FireWire. /help C.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. This is because it is not only high speed but also supports isochronous data. Any Time.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. 127 C. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time." .link and Lynx.actualtests. A. /? B. /and D.

Ipconfig C.exe at the command prompt. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Click Start-> Search. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. D." . Daisy wheel D. sts . Paper tray Answer: A QUESTION NO: 1014 In Windows XP. This ink is fired through Ink Cartridge. Answer: D "Pass Any Exam. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). Toner cartridge C. C. Ink cartridge B. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Ping B. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides.www. B. how can you start a search for files and folders? A.co m 308 .actualtests. Any Time. Run search. Click Start-> All Programs-> Search. Left-click a directory and choose Find.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. Tracert D.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper.

B.1. Lift by bending over at the waist. What class is this address? . Berg "Pass Any Exam.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment.co m You have a computer with the IP address 171. Use a cart for heavy objects. which of the following are good procedures to follow? (Choose all that apply. Class C D. Answer: C." . B.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Ensure that there are no safety hazards in your path.) A. Answer: B. Class B C.) A. Keep records of accident reports.www. Attend yearly OSHA safe work environment seminars.actualtests. Any Time. C.C. This is not a valid IP address . Class A B.18.226. Carry monitors with the glass face away from your body. Provide properly maintained tools and equipment.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. D. C.com 309 Ac tua lTe sts A. Display an OSHA poster in a prominent location. AT system connector B. D.

D QUESTION NO: 1022 "Pass Any Exam. . Any Time. you see residue from previous images on the output. A bad erasure lamp D. S2 C.com Ac tua lTe sts The docking station adds expansion capabilities. For example. S4 QUESTION NO: 1020 A. A broken cleaning blade Answer: C. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. without sacrificing the mobile computing functionality of the machine. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. S1 B.actualtests.www. True B. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer." . A faulty transfer corona wire B. An overheating printer C. S3 D. to a laptop. as well as additional ports. Molex D.CompTIA 220-701: Practice Exam C. What two things are the most likely causes of this problem? (Choose two.co m Answer: C 310 .) A.

Ask the customer to check daily to see when it is completed. C.com 311 Ac tua lTe sts . The 4 pin Berg connectors provide power "Pass Any Exam. Therefore they use Molex connectors." . SATA hard drives most often use the same type of power connector as PATA hard drives. Give the customer an estimated time for repair based on the technicians assessment. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. you are responsible for fixing the problem.www. Any Time. Ask the customer when they would like to have the work completed. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. SoliD.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. The technician will get back to them as soon as possible.actualtests. but he has no idea what the problem is. D. Recently. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. So. What is the best answer to that? A. Thumb drives B. Memory cards C.state drives D. C. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. while Berg connectors are used with floppy drives. the customer is anxious to know when he might come back to pick up his computer. Molex connectors are used with PATA hard drives. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Inform the customer that others are waiting. he takes the computer to the Repair Center and as a technician. there is something wrong with it. B. B.co m . Before leaving the Repair Center. D.

Any Time. It also allows you to write notes directly on the screen with a special pen called stylus. 30.000 volts is below human sensation.co m . The P8 and P9 connectors are used by AT-based motherboards.000 volts to feel a shock.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. Netbook D. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. "Pass Any Exam." .actualtests. Tablet C. 300volts B.000volts C. The charge below 3.CompTIA 220-701: Practice Exam supply to floppy drives. 300. Luggable B. Both SATA Power connector and Molex connector cannot be used on the same drive. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. 3.000volts D. SATA hard drives and PATA hard drives do not use the same type of power connector. lTe sts . The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting.www. It has a fliparound screen and can be held like a large notebook.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors.

" .www. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.com Ac tua lTe sts . True B. False Answer: A "Pass Any Exam.actualtests.co m 313 . eSATA and Express Card/54 are examples of hot pluggable devices A.

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