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Helpdesk Manager, Network Administrator, Office Manager, Project

Helpdesk Manager, Network Administrator, Office Manager, Project

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Published by api-72678201
Helpdesk Manager, Network Administrator, Office Manager, Project Manager
Helpdesk Manager, Network Administrator, Office Manager, Project Manager

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Published by: api-72678201 on May 18, 2011
Copyright:Attribution Non-commercial


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Joseph Strickman 264 Brook Avenue Passaic, NJ 07055 H: 973-472-1448 C: 973-294-1836 SKILLS SUMMARY

Windows 2003 Server, Computer Desktop, Laptop and Tablet PC's, Active Directory, Exchange 2007,Blackberry Enterprise Server, Blackberry Devices, Cisco VPN,MUI, Windows XP, Vista, Microsoft Office Suite, ProSystems FX, Trial balance, ADP Sof tware, PCP for Windows, Perspective, Title Express, IBS, Timberline, GoToAssist, PC Anywhere, Call Accounting, Norton Corporate Addition, Symantec Backup Exec PROFESSIONAL EXPERIENCE Consulting Assignments May 2009 - Present Sukkah Outlet, Passaic, NJ Business and Warehouse Manager * Directed, coordinated and planned all aspects of warehouse storage and distri bution of the products and materials. * Supervised staff activities, and all aspects of shipping, receiving, storing and testing of products. * Responsible for the training and hiring of employees to work in the warehouse as clerks, equipment operators and inventory control personnel. * Oversaw the checking and verification of all shipping records, handled questi ons and concerns of shipping shortages/overages and addressed any problems with inventory control. CareNext Group, LLC, Purchase, NY CareNext, L.L.C, is the premier Network manager of skilled nursing facilities sp ecializing in providing subacute care in an ever growing network. CareNext Conne ct is a Web and PDA based software system which keeps track of all patient histo ry, insurance and hospital information. * * * * * Provide recommendations for system improvement Web version and PDA(Windows Mobile 6.1) version Support users in setting up email onto PDA and PC's Interfacing with off shore developers of the new system Responsible for executing client defined test plans

Kushner Companies, New York, NY 2000 - 2008 Corporate Operations Manager Proactively managed all day-to-day network and data processing operations and re sponsibilities at different geographical locations. Made crucial technology deci sions based on the implementation needs and requirements. * Built and nurtured valuable and constructive relationships with the appropria te third parties, landlord, building operations, law enforcement officials, peer groups, regulatory authorities, computing resources at the company headquarters , vendors, real estate management, and other resources that may provide value in execution of the current plan or continued education in new and evolving best p ractices in data processing management. * Created, implemented, maintained and continuously improved the physical secur ity program, and the standards, policies, procedures and practices adopted there in, to ensure ongoing maintenance of security. * Created, developed, implemented and documented help desk policies and procedu res and trained support technicians accordingly. * Proactively evaluated new technologies for the company and took appropriate a ction, including new product evaluation, vendor due diligence, crisis and produc

t planning, and the proactive pursuit to evaluate new and evolving technologies for corporate benefit. * Prioritized and effectively planned, organized, and executed multiple project s of varying complexity throughout project's life cycle, delivering them within specified timeframes and budgets. * Worked directly with HP and Dell computers in reference to all corporate purc hasing and leasing issues around corporate data systems. * Led a team of technicians that migrated New Jersey corporate operations to ne w corporate headquarters location in Manhattan. * Full life-cycle support of all production computer hardware and software. * Represented MIS department in meetings with executive, senior management and outside entities (vendors and service providers). * Coordinated daily operations of all technical, systems and programming operat ions. * Liaison for the design, installation and deployment of enterprise wide group policies using Microsoft Active Directory. Information Technology Specialist * Managed and supported remote access (RAS) for Mobile Users Utilizing Cisco VP N, including installation and troubleshooting for all VPN connections * Routers (Linksys, D-Link) * Cisco VPN concentrators * Installed and configured Microsoft Exchange 2000 for Outlook for enhanced mes saging. * Designed, installed and configured all new software and hardware on desktops, laptops, projectors and printers; ensuring equipment is configured for each use r's unique requirements. Provided required training for corporate software and h ardware builds. * Configured networks at remote sites (VPN, router, software configuration). * Installed and supported backups and data recovery * Configured all new Blackberry's and mobile PDA's for use by senior management . Provided support, including all required information on how to properly use th e device to its fullest. Chubb Institute, Parsippany, NJ 1999 - 2000 Technical Internship * Setup and repaired the student's computers * Ensured that all labs were operational EDUCATION Chubb Institute, Parsippany, NJ Computer Technical Networking degree, December 2 000 SYRIT College, Brooklyn, NY Computer Science Networking degree, 1997 - 1999

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