LASHEA BENNETT, MBA 66 Lake of the Pines, East Stroudsburg, Pennsylvania 18301 646.596.0396 lasheabennett@hotmail.

com

QUALIFICATIONS PROFILE Highly motivated, dedicated, and tenacious professional offering broad-based exp erience in areas of Sales Management, Finance, and Customer Service. Well-versed in managing accounts and implementing effective strategies and plans to optimiz e operational efficiency, increase sales, and improve staff performance. Possess stellar reputation in leading and motivating sales teams to deliver the highest quality products and services. Accustomed to establishing win-win relationships by addressing customers’ diverse needs and providing utmost satisfaction. Recognize d for keen eye for detail and effectiveness to multitask in a fast-paced, quotadriven, and fiercely competitive environment.

CORE STRENGTHS Business Management and Operations Financial Analysis and Projections Sales Action Plans and Development Leadership, Training, and Team Building Outstanding Customer Service and Relations Merchandising / Marketing and Promotional Campaigns Quality Assurance and Regulatory Compliance Problem Resolution and Decision Making Unique Prospecting Techniques Time Management and Prioritization Superior Interpersonal and Negotiation Abilities Articulate Oral and Written Communication

EMPLOYMENT HISTORY SALES REPRESENTATIVE ~ VERIZON WIRELESS, NEW YORK, NY 2004–PRESENT

Spearhead, mentor, and motivate sales team toward fulfillment of corporate goals and objectives. Conduct sales forecasting and strategic planning to ensure the sale and profitability of products while analyzing business developments and mon itoring market trends. Build and cultivate long-term quality relationships with customers to generate sales and new business opportunities. Selected Contributions: Facilitated training to sales team to develop their competencies and ach ieve maximum level of performance Stayed abreast with all current wireless products and services and maint ained in-depth knowledge of company market promotional elements LEAD COMMUNICATIONS SPECIALIST ~ AT&T WIRELESS, NEW YORK, NY 2003–2004

Regularly interacted with customers in business locations and participated in st aff sales events at off-site locations to promote products and services as well as t o

provide the best wireless solution that addresses their diverse needs. Primarily held responsible for customer verification and cash handing procedures; assessed accu racy, completeness, and conformance to reporting and procedural standards. Fulfi lled expanded responsibilities, such as organizing product displays and managing sales floor inventory. Selected Contributions: Greatly surpassed assigned sales performances goals through demonstratio n of exemplary performance, high degree of personal commitment and dedication Instrumental in conducting outbound calls, generating leads, increasing customer traffic into the retail store, following up with qualified prospects, a nd handling account management activities Created a favorable public image and increased brand visibility by creat ing innovative marketing literature TELLER / SAFE MANAGER ~ CITIBANK, NEW YORK, NY 2003–2004 Addressed customer diverse needs under time constraints to provide utmost satisf action and to generate referrals for bank products and services. Complied with o perational controls, including legal, corporate, and regulatory procedures to en sure the safety and security of customer and bank assets. Selected Contributions: Significantly improved overall customer experience by identifying and im plementing service behaviors in the financial center Rendered high level of assistance to sales / service activities within t he financial center by vigorously participating in seminars, micro-marketing events , promotional campaigns, product initiatives, and others

EDUCATION MASTER OF BUSINESS ADMINISTRATION IN BUSINESS MANAGEMENT ~ King Graduate School of Business, New York, NY: 2008 BACHELOR OF BUSINESS ADMINISTRATION ~ Berkeley College, New York, NY: 2006 ASSOCIATE OF APPLIED SCIENCE IN BUSINESS ADMINISTRATION ~ Kingsborough College, Brooklyn, NY: 2002

PROFESSIONAL AFFILIATION Member, National Black MBA Association

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