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Sybase 12 Install Instructions

Sybase 12 Install Instructions

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Published by: John Thornton on May 20, 2011
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Sybase 12 Installation and Upgrade Instructions

Table of Contents

Sybase SQL Anywhere 12 Installation and Upgrade Instructions
Table of Contents
SECTION
Server Installation* SECTION 1: Preparation for Windows Server Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (For current Needles users who are upgrading from a previous version of Sybase) SECTION 2: Windows Server Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3–7

PAGE #s

Database Upgrade SECTION 3: Upgrade Database to Sybase 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (For current Needles users who are upgrading from a previous version of Sybase) 8 – 14

Sybase Engine Configuration SECTION 4: Needles Service Configuration on Windows Server . . . . . . . . . . . . . . . . . . . . . . . . 15 – 19

Client Installation and Configuration SECTION 5: Preparation for Client Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (For current Needles users who are upgrading from a previous version of Sybase) 20

SECTION 6: Client Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 – 25 SECTION 7: Client ODBC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 – 28

APPENDICES Appendix A: Service Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

* Sybase SQL Anywhere 12 is not compatible with Novell NetWare servers.

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Sybase 12 Installation and Upgrade Instructions

Section 1 – Preparation for Windows Server Install

Sybase SQL Anywhere 12 Preparation for Windows Server Install
If you are a current Needles user and will be upgrading from a previous version of Sybase, the following steps MUST be taken before beginning the Sybase 12 installation. If you are NOT upgrading from a previous version of Sybase and this is a new install, skip to Section 2.

1.

Determine if any users are setup to use replication by logging into Needles and clicking on DIRECTORY - STAFF. Any staff name with an ‘R’ in the gray area to the left of their staff code is set up to use replication. Make note of those staff codes. Those users will need to sync a copy of their database back to the main database before you begin the following steps. Once their databases have been synced, exit the DBRemote process on the server. A new database will need to be re-extracted for each replicating user after you have completed the upgrade to Sybase 12 on the server and workstations. If any users were set up to use replication, then make a note on Page 5 to include the component: SQL Remote or SQL Remote (64-bit) (located under the Synchronization and Messaging section) when installing SQL Anywhere 12 to the server. Also, make a note on Page 23 to include either of those same components when installing SQL Anywhere 12 to the workstation that the replicating user(s) was using for replication (which is usually a laptop). Make a backup of the Needles database (Needles.db and Needles.log files). Use the Needles Backup Coordinator to do this. This backup program will back up the open files Needles.db and Needles.log and will also truncate the log file to a smaller size. Verify the backup – the Needles.db should be the same size as the active file on the server and the Needles.log should have the current date. Log all the users out of Needles and stop the Sybase engine (Needles service) on the server from within Sybase Central* by right-clicking on the Needles service and clicking on STOP. * If Sybase 5 is installed on the server then the Sybase Engine can be stopped through the file dbsvmn50.exe located in \SQLANY50\WIN32. Execute the file and click on STOP.

2.

3.

4.

5.

6.

Delete the Needles service from within Sybase Central* located under Start - All Programs - SQL Anywhere (or Sybase SQL Anywhere). * If Sybase 5 is installed, this will get removed through the dbsvmn50.exe file.

7.

If this computer also serves as a Needles Client, then delete the Needles data source from the ODBC Administrator under the User DSN and/or System DSN tabs (see Section 5). Uninstall Sybase 5.x, Adaptive Server Anywhere 6.x, Sybase SQL Anywhere 7, Sybase SQL Anywhere 8, Sybase SQL Anywhere 9, SQL Anywhere 10 or SQL Anywhere 11 off the server through Control Panel and Add/Remove Programs (or Programs and Features). Reboot the server to ensure the older version of Sybase has been completely uninstalled and that there are no Needles or Sybase components that will try to restart automatically.

8.

9.

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3. Insert the Sybase SQL Anywhere 12. 03/03/2011 Needles® Case Management Software Page 3 . click on Start and Run. browse to the Setup. Example: 2.Windows 2003 Server or Windows 2008 Server . rev.Sybase 12 Installation and Upgrade Instructions Section 2 – Windows Server Install Sybase SQL Anywhere 12 Windows Server Install Section Notes: This section will guide the user through installing Sybase 12 to their server. * 4.exe file on the CD and click OK.Windows XP. which may be running any of the following operating systems: . select the language for this installation and click OK to continue. 1. If you are prompted. The following screen will appear. Windows Vista or Windows 7 (as a Peer to Peer server) The display settings on the server must be set to at least 256 colors. click the top button: Install SQL Anywhere 12. Click Next past the Welcome to the InstallShield Wizard for SQL Anywhere 12 screen.0 CD into the CD-ROM drive on the server and the setup program should start automatically. If the setup program does not start.

Enter the Registration Key provided with the software and click Next to continue.0 Screenshot for SQL Anywhere 12. * The License Type option is not available when installing from a 12. Enter the licensing information making sure to fill in a Name.” and click Next to continue to the next screen 6. Screenshot for SQL Anywhere 12. Also select the correct License Type* and click Next to continue.0.1 rev.0.1 CD-ROM as it selects the correct license type based on the registration key you entered.0. Choose the location (country) where you are installing this software (at the top of the screen) and then select “I accept the terms of this agreement.Sybase 12 Installation and Upgrade Instructions Section 2 – Windows Server Install 5. 03/03/2011 Needles® Case Management Software Page 4 . Company and the total amount of Licensed Seats or CPU licenses that was purchased.0 Screenshot for SQL Anywhere 12. Screenshot for SQL Anywhere 12.0.0.1 7.

Databases . rev. Unless it is absolutely necessary to change the path for Sybase.SQL Anywhere Monitor .SQL Anywhere Monitor (64-bit) Note: The last two options which are not pictured: Samples and High Availability should not be installed.Administration Tools . Select the features that need to be installed for use with Needles (see the screen shots next page)." 9. pull the dropdown arrows displayed next to them and choose "This feature will not be available. Once all the correct features are selected. click Next to proceed. For features that should not be installed.Sybase 12 Installation and Upgrade Instructions Section 2 – Windows Server Install 8. Also displayed at the bottom of this screen is the path to which Sybase will be installed.Databases SQL Anywhere (64-bit) SQL Anywhere (32-bit) . 10. accept the default destination folder.SQL Anywhere .Administration Tools (64-bit) . Features that need to be installed: 32-bit server 64-bit server . 03/03/2011 Needles® Case Management Software Page 5 .

* If prompted. * Click Exit to exit the SQL Anywhere 12 install menu. 03/03/2011 Needles® Case Management Software Page 6 . When it is complete. Be sure to choose the "Unblock" or "Allow" option for any prompts you receive regarding Sybase or iAnywhere Solutions. Uncheck the view Read Me file and view the iAnywhere Online Resources options (unless you wish to do either of these things) and click Finish to proceed to complete the install. The setup will start copying/installing files. I want to restart my computer now. Select the option “Yes.Sybase 12 Installation and Upgrade Instructions Section 2 – Windows Server Install 11. you may receive security prompts from any software-based firewalls that may be installed on the server.” and click Finish to complete the setup. Verify the option to create a desktop shortcut for Sybase Central is checked and Click Install to begin the installation. 13. rev. 14. 12.

16. * You will need to log into the Client section using the firm's username and password.Sybase 12 Installation and Upgrade Instructions Section 2 – Windows Server Install Apply the Latest Patches to Sybase 12 15.If you are a current Needles user and are upgrading from a previous Sybase version.Needles. rev. 03/03/2011 Needles® Case Management Software Page 7 . After the Sybase 12 patch file(s) are applied to the server (if any were available). proceed to Section 3 for instructions on upgrading the Needles database to a Sybase 12 version. The Sybase patches are located under: Support – Needles Downloads – Sybase Patches Page. proceed to the appropriate section: .If you are NOT upgrading from a previous version of Sybase and this is a new install. skip to Section 4 for instructions in configuring the Needles service. Download the latest Sybase 12 patch file(s) from www.com* and apply them to the server. .

To be safe. On the server on which Sybase 12 has been installed. skip to Section 4 for instructions on configuring and starting the Sybase engine. valid Needles backup of the Needles. 03/03/2011 Needles® Case Management Software Page 8 .db file. 5.Sybase Central. open Sybase Central by double-clicking the Sybase Central icon on the desktop or by choosing: Start – All Programs – SQL Anywhere 12 – Administration Tools . Verify the Needles service (within Sybase Central on the server) is not running. You must make sure that there is enough free space to accommodate another copy of the Needles database (look at the size of the current Needles. 2.db and Needles. rev. this database upgrade MUST be performed. click on Tools – SQL Anywhere 12 – Unload Database. (Users who are upgrading from an older version of Sybase should have deleted the previous Needles service according to the instructions in Section 1. Verify there is a current. DVD or external hard drive to ensure you will have an available backup to restore from should the upgrade (rebuild) process fail. 4. 3. If you are NOT upgrading from a previous version of Sybase and this is a new install. It is recommended to copy these files onto CD.log files before upgrading the database.) Verify that there is enough free space on the server for the rebuilt database.Sybase 12 Installation and Upgrade Instructions Section 3 – Upgrade Database to Sybase 12 Sybase SQL Anywhere 12 Upgrade Database to Sybase 12 (Rebuild Database) If you are a current Needles user and are upgrading from a previous version of Sybase.5 times the size of the current Needles. Once Sybase Central is open.db file) as well as the unloaded data files that will be created by the unload process. Unload the database 1. you should make sure there is free space equal to at least 2.

rev. Click Next past the Welcome screen.db) on your server.Sybase 12 Installation and Upgrade Instructions Section 3 – Upgrade Database to Sybase 12 6. Click Next to continue. 8. Select the first option: Unload into a reload file and click Next to continue. 7. or a database that… User ID: dba Password: sql Database file: browse to the path* of the current Needles database (Needles. In the following screen. 03/03/2011 Needles® Case Management Software Page 9 . *The path to your database file may be different than the path seen in the following screenshot. fill in the following fields: Select: Unload a database running on an earlier version of the server.

10. Enter the path and file name to which you want to save the reload file. Verify that the options: Unload structure and data and Order data by primary key are both selected and click Next to continue. 03/03/2011 Needles® Case Management Software Page 10 . Then click Next to continue. (We recommend saving this file in the folder where the current database file resides).Sybase 12 Installation and Upgrade Instructions Section 3 – Upgrade Database to Sybase 12 9. rev.

the status will say: Completed. Verify 'Save the data files on the Server Computer using UNLOAD statements' is selected Save the data files in the following folder: C:\Needles\Unload (or any folder you specify) Verify 'Use LOAD statements to reload the data from the server computer' is selected Click Finish to begin the unload. Click Close to close the window. rev. 12.Sybase 12 Installation and Upgrade Instructions Section 3 – Upgrade Database to Sybase 12 11. After the Unload completes. 03/03/2011 Needles® Case Management Software Page 11 .

If your database existed under a different character set. your database may have existed within a different character set under the previous Sybase version. 15. then the Reload. 13.) Example: 14. then proceed to step #16. Figure 1 (example of a good character set) Figure 2 (example of a good character set) rev.sql file The database that you will be rebuilding into is in a windows-1252 character set. (This file can be found within the folder you specified in step 9. type in: ENCODING and click the "Find Next" button. Open the file "Reload. However. then it is necessary to modify the Reload. Within Notepad. click on EDIT – FIND and in the "Find what" field.sql file prior to performing the reload process.sql is configured for the correct character set and no further action is required. Failure to do this will prevent characters from being translated correctly within tables such as case notes. skip to step #18.sql" within Notepad. If the first "Encoding" line that is found references 'windows-1252' (see example in Figure 1) or 'cp1252' (see example in Figure 2). If the first "Encoding" line that is found references anything other than 'windows-1252' or 'cp1252' (see examples in Figure 3 and Figure 4).Sybase 12 Installation and Upgrade Instructions Section 3 – Upgrade Database to Sybase 12 Prepare the Reload. 03/03/2011 Needles® Case Management Software Page 12 .

In the "Replace with" field.zip file is located under: Support – Needles Downloads – Sybase Patches Page.zip from www. To do this.sql file for the correct character set. close the "Replace" window and click on File – Save. Prepare the blank database 19. rev. The BlankSybase12NeedlesDB. 18. In order to set the Reload. After the replace is complete. Unzip the file within that folder. * You will need to log into the Client section using the firm's username and password. enter the invalid encoding line EXACTLY as it appeared in your search results including the word "ENCODING" before it. Figure 5 17.Needles. click on EDIT – REPLACE and within the "Find what" field. Close the Reload. you will need to replace all of the Encoding lines within Notepad.com* into C:\Needles\New (or any empty folder you specify). Download the file: BlankSybase12NeedlesDB. type in the following: ENCODING 'windows-1252' and click on Replace All (see example in Figure 5). 20. 03/03/2011 Needles® Case Management Software Page 13 .Sybase 12 Installation and Upgrade Instructions Section 3 – Upgrade Database to Sybase 12 Figure 3 (example of a bad character set) Figure 4 (example of a bad character set) 16.sql file and proceed to the next section – Prepare the Blank Database.

rev. Start – All Programs – SQL Anywhere 12 – Administration Tools . When finished. 26. Within Windows Explorer.Interactive SQL: Authentication: User ID: Password: Action: Database file: Database name: Server name: Start line: Click Connect 22.log) into the folder where the current database files exist. make sure to put the entire path within quotes. 03/03/2011 Needles® Case Management Software Page 14 . Once you have finished the above steps.db and Needles. example: copy Needles. 25. The \Unload folder containing the unloaded .db and Needles.db needles needles C:\Program Files\SQL Anywhere 12\bin32\dbeng12.log from C:\Needles\New into C:\Needles. in the SQL Statements window at the top. type in the following Read line*: * NOTE: The path you enter may be different depending on where you saved the Reload. Example Database dba sql Start and connect to a database on this computer C:\Needles\New\Needles. If there are spaces in your path. click No.sql Then click the PLAY (Execute all SQL Statements) button in the toolbar. copy the new database files (Needles. overwriting them. Connect to the blank Needles database with ISQL by: * NOTE: The path you enter for the Database file field below should reflect the location you saved the blank database to. This process may take several minutes to an hour or more to complete. 24.Sybase 12 Installation and Upgrade Instructions Section 3 – Upgrade Database to Sybase 12 Reload data 21.sql file to during Step #9. If prompted to save “unsaved SQL statements”. Within Interactive SQL. Read C:\Needles\Reload.dat files is no longer needed and can be deleted to free up disk space.exe 23. the PLAY button in the toolbar will be available again and the bottom line in the Results window should display an Execution time. Close Interactive SQL. proceed to Section 4 for instructions on configuring and starting the Sybase engine.

Sybase 12 Installation and Upgrade Instructions Section 4 – Needles Service Config. on Windows Sybase SQL Anywhere 12 Needles Service Configuration on Windows Server Section Notes: This section will guide the user through creating a Needles service on the server. which may be running any of the following operating systems: . 1. 3.db and Needles. Please see the Needles Installation Instructions for help with this.Windows 2003 Server or Windows 2008 Server . To add the Needles service.log) exists on the server. Once Sybase Central is open.Sybase Central. make sure a Needles database (Needles. 2.Windows XP. click on SQL Server Anywhere 12 on the left. NOTE: Before creating the Needles service. Windows Vista or Windows 7 (as a Peer to Peer server) The display settings on the server must be set to at least 256 colors. open Sybase Central by double-clicking the Sybase Central icon on the desktop or by choosing: Start – All Programs – SQL Anywhere 12 – Administration Tools . If this is the first time Sybase and Needles are being installed. change to the folder view. the Needles database should be installed from the Needles CD-ROM. rev. by clicking on View – Folders. 03/03/2011 Needles® Case Management Software Page 15 . right-click in the window below the Services tab and then select New and then click on Service. click on the Services tab on the right. On the computer running as the server.

on Windows 4. Type “Needles” as the name of the new service and click Next to continue. 5.Sybase 12 Installation and Upgrade Instructions Section 4 – Needles Service Config.exe file and at the bottom of the screen check the box “Save this executable as the custom default” and click Next to continue. 32-bit server 64-bit server rev. 03/03/2011 Needles® Case Management Software Page 16 . Verify the path to the dbsrv12. 6. Choose Network Database Server and click Next to continue.

on Windows 7. * See the explanation of parameters in Appendix A. rev. Windows 7 or Windows 2008.Sybase 12 Installation and Upgrade Instructions Section 4 – Needles Service Config. * All parameters must be lowercase except for the last character of the last line. Enter the parameters as seen in the following screen shot and click Next to continue. 03/03/2011 Needles® Case Management Software Page 17 . 8. * If installing on Windows Vista. the option "interact with desktop" is not available. Verify the default of “Local system account” is selected and that “Allow service to interact with desktop is checked”* and click Next to continue. * The third parameter is –tl0 with a lowercase “L”.

rev. * The Lightning Bolt icon is not available if installed to Windows Vista. Check the “Start the service now” option and click Finish to create the new service. Verify the startup type is set as “Automatic” and click Next to continue. 03/03/2011 Needles® Case Management Software Page 18 . Minimize this screen back to the systray.Sybase 12 Installation and Upgrade Instructions Section 4 – Needles Service Config. on Windows 9. 10. 11. If you double click on the icon you will see the following screen. Windows 7 or Windows 2008. The Needles service will start and will place a Lightning Bolt* icon in the systray. The last line that states “Now accepting requests” shows that the service is up and running and awaiting client connections.

NOTE: Should the Needles service need to be stopped or started manually in the future.exe (for 32-bit) example: C:\Program Files\SQL Anywhere 12\Bin64\dbsrv12. 13. NOTE: For performance and stability reasons. right-click on the Needles service and select Stop.exe (for 64-bit) NOTE: If a firewall you are using does not allow for exceptions. To start the engine if the status reads Stopped. skip to Section 6 for instructions on installing the Sybase Client. you must add the path to dbsrv12. rev. Anti-Spyware. search-indexing and any other scanning utilities or programs that may be running on the server. NOTE: If you are running a firewall on the server such as the Windows Firewall.exe as an exception to the firewall to allow the Sybase clients to communicate with the Sybase server. 03/03/2011 Needles® Case Management Software Page 19 . right-click on the needles service and select Start. then you can open port 2638 on that firewall instead. example: C:\Program Files\SQL Anywhere 12\Bin32\dbsrv12. on Windows 12.Sybase 12 Installation and Upgrade Instructions Section 4 – Needles Service Config. This is the port that Sybase communicates through. To stop the service.log files from any AntiVirus. If you are NOT upgrading from a previous version of Sybase and this is a new install. if you are a current Needles user and this is an upgrade from a previous Sybase version.db and Needles. this can be done in Sybase Central as shown in the above screen. As long as the status says “Running” you may close Sybase Central. proceed to Section 5 for instructions on preparing the workstations for the Sybase client install. The following screen shows Sybase Central with the Needles service running. you should exclude the Needles. After the Needles service has started.

Sybase SQL Anywhere 8. you MUST log into the workstation as the user of that workstation. 5.x. Click on the Needles data source. Proceed to Section 6 for instructions on installing the Sybase Client. Sybase (or Adaptive Server Anywhere or SQL Anywhere). Exit the ODBC Administrator and uninstall Sybase 5. ** To accurately prepare the ODBC. All Programs. the following steps MUST be performed on each client workstation and laptop before beginning the Sybase 12 installation. 3. 03/03/2011 Needles® Case Management Software Page 20 .exe 2. Sybase SQL Anywhere 9. If a data source named “Needles” exists under either tab. SQL Anywhere 10 or SQL Anywhere 11 off the server through Control Panel and Add/Remove Programs (or Programs and features). and click on Yes “You are sure you want to remove the Needles data source”. Look under both the User DSN and the System DSN tabs. which makes a change to the registry. If you are NOT upgrading from a previous version of Sybase and this is a new install. Sybase SQL Anywhere 7. and ODBC Administrator. skip to Section 6. * On 64-bit operating systems. Adaptive Server Anywhere 6.x. it must be deleted. Reboot the workstation to update the registry and to ensure that the older version of Sybase has been completely uninstalled. you must access the 32-bit version of the ODBC Administrator by running the file: C:\Windows\SysWOW64\odbcad32.Sybase 12 Installation and Upgrade Instructions Section 5 – Preparation for Client Install Sybase SQL Anywhere 12 Preparation for Client Install If you are a current Needles user and are upgrading from a previous version of Sybase. 1. click on Remove. rev. Access the ODBC Administrator* by clicking on Start. 4.

Sybase 12 Installation and Upgrade Instructions Section 6 – Client Install Sybase SQL Anywhere 12 Client Installation Instructions Section Notes: This section will guide the user through installing Sybase 12 as a client to a computer running any of the following operating systems: -Windows XP Home or Professional -Windows Vista -Windows 7 -Windows 2003 Server -Windows 2008 Server The Sybase client must be installed to each computer that will be using the Needles program. Insert the Sybase SQL Anywhere 12. browse to the Setup. select the language for this installation and click OK to continue. If Sybase 12 has already been installed on your server computer.0 CD into the CD-ROM drive on the workstation and the setup program should start automatically. Example: 2. then the Sybase client already exists on that computer and does not have to be installed there a second time. 4. The following screen will appear.exe file on the CD and click OK. click the top button: Install SQL Anywhere 12. 3. rev. Click Next past the Welcome to the InstallShield Wizard for SQL Anywhere 12 screen. 1. 03/03/2011 Needles® Case Management Software Page 21 . If the setup program does not start. click on Start and Run. If you are prompted.

Select the features that need to be installed for use with Needles (see the following page for screen shots). pull the dropdown arrows listed next to them and choose "This feature will not be available. but is not applicable to this installation since you have already installed Sybase on the server and licensed it there.0.Sybase 12 Installation and Upgrade Instructions Section 6 – Client Install 5.0.0. Ignore this screen and just click Next to continue past it.” and click Next to continue to the next screen 6. For features that should not be installed. Enter the Registration Key provided with the software and click Next to continue.1 8. Screenshot for SQL Anywhere 12.0." rev.1 7.0 Screenshot for SQL Anywhere 12. * NOTE: The following license screen may appear.0 Screenshot for SQL Anywhere 12. 03/03/2011 Needles® Case Management Software Page 22 . Choose the location (country) where you are installing this software (at the top of the screen) and then select “I accept the terms of this agreement. Screenshot for SQL Anywhere 12.

Databases . accept the default destination folder. rev. 10.SQL Anywhere Monitor . Also displayed at the bottom of this screen is the path to which Sybase will be installed.Administration Tools (64-bit) . 03/03/2011 Needles® Case Management Software Page 23 .Databases SQL Anywhere (64-bit) SQL Anywhere (32-bit) . click Next to proceed.SQL Anywhere . Features that need to be installed: 32-bit computer 64-bit computer . Once all the correct features are selected.SQL Anywhere Monitor (64-bit) Note: The last two options which are not pictured: Samples and High Availability should not be installed. Unless it is absolutely necessary to change the path for Sybase.Sybase 12 Installation and Upgrade Instructions Section 6 – Client Install 9.Administration Tools .

03/03/2011 Needles® Case Management Software Page 24 . 12. rev. 14. The setup will start copying/installing files. * Click Exit to exit the SQL Anywhere 12 install menu. * If prompted. Select the option “Yes. When it is complete.” and click Finish to complete the setup.Sybase 12 Installation and Upgrade Instructions Section 6 – Client Install 11. 13. Uncheck the view Read Me file and view the iAnywhere Online Resources options (unless you wish to do either of these things) and click Finish to proceed to complete the install. you may receive security prompts from any software-based firewalls that may be installed on the server. Uncheck the option “Create a desktop shortcut for Sybase Central” and Click Install to begin the installation. I want to restart my computer now. Be sure to choose the "Unblock" or "Allow" option for any prompts you receive regarding Sybase or iAnywhere Solutions.

Sybase 12 Installation and Upgrade Instructions Section 6 – Client Install Apply the Latest Patches to Sybase 12 15. * You will need to log into the Client section using the firm's username and password. The Sybase patches are located under: Support – Needles Downloads – Sybase Patches Page. 03/03/2011 Needles® Case Management Software Page 25 .com* and apply them to the workstation. After the Sybase 12 patch file(s) are applied to the workstation.Needles. rev. proceed to Section 7 for instructions on configuring a Needles data source in the ODBC Administrator. 16. Download the latest Sybase 12 patch file(s) from www.

rev.Administration Tools . The Needles program installation will create a Needles data source in the ODBC Administrator automatically.SQL Anywhere 12 . Needles looks to the User DSN tab first for a Needles data source and if it doesn't find one there. To add a Needles data source: choose the System DSN tab.SQL Anywhere 12 . select SQL Anywhere 12 from the list and click Finish. either double click the data source with the Name Needles or highlight that data source and click Configure. click Add. follow the Needles installation instructions to install the Needles software.Client ODBC Configuration Sybase SQL Anywhere 12 Client ODBC Configuration for Needles Section Notes: * If this is a new installation and you are not upgrading from a previous Sybase version. then it looks to the System DSN tab. * It is recommended to add the data source to the System DSN tab.All Programs .Administration Tools . 3. If you have trouble logging into Needles once it's installed. 1.ODBC Administrator (64 bit): 2.ODBC Administrator (32 bit).All Programs . then refer back to this section to check the ODBC settings This section will guide the user through creating and/or modifying a Needles data source in the ODBC Administrator. (Adding the data source to the System DSN tab configures the connection to the Needles database regardless of what account is used to log into the Firm’s network.Sybase 12 Installation and Upgrade Instructions Section 7 . whereas the User DSN tab only configures for the current user that is logged into that computer). The Needles data source can be added to either the User DSN tab or the System DSN tab. Click on Start . A Needles data source must be configured correctly on each computer that will be connecting to Needles. * To configure an existing Needles data source. then before continuing. then a Needles data source will also need to be configured in the 64-bit ODBC Administrator located in Start .* * If you are performing the following steps on a 64-bit server. 03/03/2011 Needles® Case Management Software Page 26 .

** Figure 2 shows an example of a parameter used to connect to a server running the Needles database using that server’s IP address in the Host field. 03/03/2011 Needles® Case Management Software Page 27 . Type “dba” into the User ID field and “sql” into the Password field.Client ODBC Configuration 4. This parameter is not always necessary and usually the Host field can remain blank. Fig. 2 (note – the IP Address of your server may be different) rev. This parameter is usually only needed for connecting a computer to Needles over a VPN or when the computer is on a different subnet from the server. 5. Select the option: Connect to a running database on another computer Type “needles” into the Server name and Database name fields and then click back on the ODBC tab. 1 Fig. Type “Needles” into the Data source name field and then click on the Login tab.Sybase 12 Installation and Upgrade Instructions Section 7 .

the following window will be displayed: Click OK on the Connection successful message and then click OK on the ODBC Configuration window to close and save your changes. if you receive an error message. call Needles. for Technical Support. If the connection is successful. If this is a new installation and if you haven't already done so.Sybase 12 Installation and Upgrade Instructions Section 7 . 03/03/2011 Needles® Case Management Software Page 28 . If you continue to get error messages. 7. Inc. you may now refer to the Needles Installation Instructions found on the Needles CD-ROM for help with installing the Needles program to each workstation. You may now sign into Needles. rev.Client ODBC Configuration 6. Click back on the ODBC tab and click on the Test Connection button at the bottom of the window. However. double check your parameters and then try the Test Connection again.

This setting can be made higher which may increase performance but should not be made too high as to not reduce the amount of RAM available to the Operating System and other programs running on the server. This path must be a local or mapped drive and cannot be a UNC path. 4th parameter = 5th parameter = rev. The “0” turns this setting off so there are no timeout issues.db This is the path to the Needles. The second character is a lowercase “L”. -c50M This is the starting cache setting for the Needles service.Sybase 12 Installation and Upgrade Instructions Appendix A – Service Parameters Sybase SQL Anywhere 12 Service Parameters Section Notes: This section provides an explanation of the parameters used when starting the Sybase engine to load the Needles database. C:\Needles\Needles. then you will have to put quotes around the entire path. The default setting of “-c50M” will start the service with 50 Megs of RAM and will reallocate the cache size automatically as needed. -tl0 This is the timeout liveliness setting for the service.db file on the server. 2nd parameter = 3rd parameter = -n needles This is the database name being created – must be named “needles”. -ti600 This is the timeout inactivity for client connections which is set to a default of 600 minutes. The recommended setting for the amount of RAM used for Sybase is equal to or greater than 20% the size of the Needles.db file. NOTE: If this path contains a space. 03/03/2011 Needles® Case Management Software Page 29 . 1st parameter = ex. This section applies to the Server computer that loads the Needles database whether it is running Windows XP/Vista/2003/Windows 7 or Windows 2008.

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