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Objective

Seeking a challenging, long-term and growth oriented position within a company w


here I can apply my years of experience in public relations and to be able to le
arn and develop new skills.
Experience
06/99 V 07-10 Insurance Doctor Mechanicsville, VA
Manager
X Started as an agent and was promoted after two months as Assistant Manager, th
en promoted again after four months as Manager
X Property and Casualty sales and customer service, field underwriting
X Assign and supervise employee duties, track and evaluate employee performance
X Generate monthly/weekly reports for commission income, new business, renewals,
cancellations and reinstatements on Excel spreadsheets
X Reconcile daily deposits and payments uploaded to companies, daily deposits
X Order and organize office supplies as needed
07/97 V 05/99 Gates Insurance Agency of the Farmers Ins. Group Hopewell, VA
Office Manager/CSR
X Property and Casualty sales and customer service, field underwriting
X Generate form letters, spreadsheets and labels for mass mailing on MS Word & E
xcel
X Track new business, renewals, cancellations and reinstatements
X Daily deposits and account reconciliations
X Order and organize office supplies as needed
01/95 V 06/97 Specialty Insurance Richmond, VA
Jr. Underwriter
X Started as Data Entry and was then promoted into accounting the accounting dep
t after eight Months. A year later was promoted in the underwriting dept.
X Issue insurance quotes and binders, assist in underwriting new business and re
newals
X Pull and review all MVRs and Clue reports, file all SR22s & Sr26s
X Aide agents in billing questions and process all requests for changes in polic
ies
X Distribute A/P refunds for return premiums and collections on all
Education
1992 - 1994 Bryant & Stratton Business Institute Cicero, NY
Associate of Occupational Studies in Secretarial
X Graduated with honors
Licenses and Certificates
1997 License for Propert
y Casualty Insurance Richmond, VA
In the Comm
onwealth of Virginia
2004 Certificate for A
CSR from IIAV Richmond, VA
References are available on request.