Professional Documents
Culture Documents
4/2008- 9/2008: SPH Marketing, Sarasota, Florida. Outbound marketing for Konica
-Minolta Business Solutions multipurpose copier division. Highest sales per hou
r percentage commission from July through project termination due to 2008 bankin
g crisis (eligible for re-hire if that or similar project available again).
5/2004-3/2008 Protocol Global Solutions, Sarasota, Florida. Inbound customer se
rvice for pharmaceutical companies. Highest quality assurance rating through la
st three years with company. Left for above higher-paying job.
8/2003-2/2004 Precision Response Corporation, Miami, Florida. Inbound customer
service for Federal Express Revenue Services for Express billing. Satisfactory
and above quality assurance rating throughout. Relocated to Sarasota, Florida.
12/2001-11/2002 Affiliated Healthcare Services, Miami, Florida. Patient File Ma
nager, updated and warehoused medical records. Left for advanced opportunities f
ocused on sales and customer service.
Skills
Windows environments, Microsoft Word, some Excel experience.
Education
Attended Gordon College, Wenham, Mass. Major course of study: English Literatur
e
References available upon request.