Megan Lewallen

845.825.7439 | megan.lewallen@gmail.com
1613 Sheely Drive, Fort Collins, CO 80526
Work Experience
Rockland Recovery Physical Therapy
May 2010 - Present
Receptionist
Billing health insurance, keep authorizations up-to-date
Call in prescriptions & fax progress information to doctors
Schedule appointments & Follow-up with phone calls
Answer phones, take appointments and messages
Patient Retention - To date have brought back in over 20 patients
ECS Mid-Atlantic, LLC
August 2009 - April 2010
Scheduling Administrative Assistant
Scheduled, monitored progress, and followed-up on inspections
Communicated with contractors and technicians on a daily basis
Responsible for scheduling of approximately 100 technical personnel
Maintained multiple scheduling Outlook calendars and monitored the pro
gress of the scheduled requests
Edited reports and prepared multiple print media for training
Answered multi-line phone, paged and transferred calls
Data entry and management, Scanning in documents
Sorted and distributed/posted mail
Honda of Tysons Corner
April 2008 - August 2009
Receptionist
Entered customers and appointments into database
Answered phones, transferred calls, paged service advisers
Provided excellent customer service
Accepted cash, check, and credit card payments
Closed out credit card machines nightly
Gordon Biersch Brewery Restaurant
December 2006 - April 2008
Hostess/Server
Greeted customers and managed seating arrangements
Answered multi-line phone
Accepted and handled reservations
Monitored wait times
Education
National Massage Therapy Institute
May 2009 - December 2009
Certified & Licensed in Virginia
Pending Colorado License
Christopher Newport University
August 2006 - May 2007
President's Leadership Program
Lake Braddock Secondary School
September 2000 - June 2006
Advanced Diploma with Governor's Seal of Academic Excellence
Skills
Intermediate/Expert knowledge of Microsoft Word, Outlook, Excel and PowerPo
int
Type 60+ wpm
Basic knowledge of Microsoft Access
Excellent customer service and communication skills
Cash handling
Appointment scheduling
CPR Certified
Insurance Billing (Medicare, Empire, Oxford, UHC, GHI, Healthnet)