Stephen Covey on Effective Habits –
”Seven + One” Habits at Work
Need for Success
No company can succeed until individuals within it succeed. No group can achieve its objectives until its people achieve theirs Private victories precede Public victories – Dr. Stephen R. Covey, author of Seven Habits of Highly Effective People, First Things First and The 8th Habit
the want to do. Desire is the motivation.
Knowledge is the what to do and why.
A habit is the intersection of knowledge. Skill is the how to do.Habits Defined
Webster defines a habit as an often involuntary pattern of behavior acquired by frequent repetition. skill and desire.
the weight of real effectiveness lies in good character
. of attitudes and behaviors. of public image. skills and techniques. courage.Ethics – Personality and Character
Personalit y Ethic
Success is a function of personality. techniques and skills can influence your outward success. simplicity and modesty. temperance. humility. that lubricate the processes of human interaction. industry. patience.
Success depends on things like integrity. fidelity. justice.
could be opportunities
If you want small change. work on your behavior. Both are right – its only the perception. if you want quantum-leap changes. at times. work on your paradigms
You could say – its half-full or its half-empty. In other words the way we see the problem is the problem – problems.
2. Sharpen the Saw
. Synergize Private 1. Think Win/Win 5. Put First things First
7. Then to Be Understood 6. Begin with the End in Mind 3. Seek First to Understand.The Seven Habits of Highly Effective People
Seven Habits Application
Seven Habit is a Principle-centered character-based inside-out approach to personal and inter-personal effectiveness
conditions. selected and internalized values.Habit 1: Be Proactive (Principle of Personal Vision)
Proactivity Defined: As human beings we are responsible for our own lives. the environment.
Reactive people are driven by feelings.
Proactive people are driven by carefully considered. circumstances.
• Reactive people focus their efforts in the Circle of Concern.Habit 1: Be Proactive (Principle of Personal Vision)
Proactive Focus Circle of Concern Reactive Focus
Circle of Influence Where do you focus your time and energy? • Proactive people focus their efforts in the Circle of Influence.
fail with the first creation.
Peak Performers: They win because they visualize their victory
. Leadership is the first creation and Management is the second creation.Habit 2: Begin with an end in Mind (Principle of Personal Leadership)
Mental Creation Physical Creation
Most endeavors that fail. Management is doing things right but Leadership is doing the right things.
Note: Even Organizations can have mission statements
.Habit 2: Begin with an end in Mind (Principle of Personal Leadership)
Mission Statement: The most effective way to begin with the end in mind is to develop a personal mission statement.
Habit 3: Put First Things First (Principles of Personal Management)
Importance Vs. Urgency • Effective Management is putting first things first • Urgent Matters are usually visible • Important Matters contribute to our mission
• Effective People stay out of III & IV
Habit 3: Put First Things First
(Principles of Personal Management)
Habit 4: Think Win-Win (Principles of Interpersonal Leadership)
Think Win-Win is a frame of mind that seeks mutual benefit in all human interactions Win-Win Is A courageous effort The best way to get to interdependent relationships A philosophy of human interaction supported by an Abundance Mentality A character-based code for interactions Win-Win Is Not Always being “nice” Always achievable A manipulative effort
A personality-based thought pattern
Maturity and Abundance Mentality Relationship – courtesy and respect for others Agreement – desired results and consequences Systems and Processes – align with the mission statement and the route to win-win
.Habit 4: Think Win-Win (Principles of Interpersonal Leadership)
Four Dimensions of Win-Win Character – Integrity.
then to be Understood (Principles of Empathic Communications)
To interact effectively and to influence.Habit 5: Seek First to Understand. Effective people listen with empathy unlike defective people who have no genuine desire or interest in anyone else but himself/herself. not the one who speaks
. you need to understand first – Diagnosis must precede prescriptions Effective people focus first on listening to understand and not on listening to reply. In order to Win-Win. you need to first understand
Non-verbal Sounds (How we say) Words we use
The one who listens does the most work.
Habit 5: Seek First to Understand. then to be Understood (Principles of Empathic Communications)
Empathic Listening Skills Repeat verbatim – just words not feelings Rephrase content – summarize meaning in your own words Reflect feelings – capture feelings in your own words Rephrase content and reflect feelings – express both in your own words Discern – when empathy is not necessary or appropriate
The key to listening is with the eyes and the heart
say 11 Valuing the differences is the essence of Synergy
. you get 2. Synergy takes place when two or more people produce more together than the sum of what they could have produced separately.Habit 6: Synergize (Principles of Creative Communication)
Problem or Opportunity
Synergy (Third Alternative)
Synergy – the whole is greater than the sum of its parts. more than 1. with Synergy you get. With Win-Win. or 2.
Habit 7: Sharpen the Saw (Principles of Balanced Self-Renewal)
This is a daily process of renewing four dimensions of our nature A Private Victory and is a victory over self Quadrant II activity and hence a must Physical – Exercise Mental – Reading Spiritual – Core Values and Mission Statement Social – Relationship with others
• Being effective as individuals and organizations is no longer merely an option – survival in today's world requires it • For today’s knowledge worker era. finding inner-voice is identifying the strengths. talents of the individual and work on it)
People who have found their voice require no management
.Eighth Habit: From Effectiveness to Greatness
• The world. though. we need additional habit for personal effectiveness • We need to reach beyond Effectiveness towards Fulfillment. Contribution and Greatness • We need to find our inner-voice and inspire others to find theirs (In other words. is a vastly changed place.
Eighth Habit: From Effectiveness to Greatness
4 Tenets that form your voice • Vision (what are you good at?) • Passion (what do you love to do?) • Conscience (what is life asking of me?) • Discipline (what need does it serve?)
Habit 6 Synergize Habit 7 Sharpen the Saw From Effectiveness to Habit 8 Greatness
. 9i. Informatica Support Model Consolidated Platform Support Building the Team is first important before delivering support Shared Resources between Teams. Leveraging App Team for Offshore Support Training Support – Understand their support needs and then tell the need for an SLA Reaching out to additional vendors Training.Habit & Its Application
Habit 1 Be Proactive Habit 2 Begin with an End in Mind Habit 3 First Things First Habit 4 Think Win-Win Habit 5 Seek First to Understand. Driving – EA Engagement. then to be Understood
Team potentially needing platform help. Certifications Tactical to Strategical – Extending beyond Supporting to Consulting. 2003.
but a habit – Aristotle
We are what we repeatedly do. then.Final words…
The enemy of the best is often the good. – Stephen R. is not an act. Excellence.