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Interaction Between Social Media and Democracy

Interaction Between Social Media and Democracy

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Published by ankitsharm

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Published by: ankitsharm on Jun 01, 2011
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This research is an exploratory single-case study and therefore it is aimed to provide insight into the
interaction between social media and democracy. Although it might be difficult to repeat this particular
research under the same circumstances, other case studies on Ushahidi and comparable social media
platforms are needed to generalize results of this research on how social media and democracy interact
and how this interaction can be influenced positively and negatively. One must also be careful to draw
conclusions for other social media services, but the theoretical propositions might be very interesting for
other research for external generalization of that study, and verifying and/or falsifying the results of this
Theoretical propositions on democracy, the effect of media information, and IT system performance are
largely based on academic journals as they are expected to provide the most up-to-date, valid and reliable
information. Additionally, secondary data in the form of web articles is used to find interesting
information on Ushahidi and cases in which Ushahidi is used. The content of these sources might not be
valid or reliable, and these sources are avoided for this research where possible.


When conducting unstructured or semi-structured interviews, reliability is always pressured by possible
bias of the interviewer or the interviewee. The interviewer can cause biased results by asking certain
questions which cause a certain response of the interviewee. The interviewee’s behavior might be
influenced by the setting or the mood of the interviewer. Also, the beliefs and perspectives of the
interviewer might influence the questions asked. The interviewee might be biased when the answers twist
reality, consciously or unconsciously. The interviewee might protect certain interests and therefore
deliberately alter or not mention information, but the interviewee might also be misinformed or not
remember the information correctly.

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