P. 1
Smu Assignment Semester 1 Complete

Smu Assignment Semester 1 Complete


|Views: 63,529|Likes:
Published by d-fbuser-79128657
smu assignment 2011
smu assignment 2011

More info:

Published by: d-fbuser-79128657 on Jun 06, 2011
Copyright:Attribution Non-commercial


Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less






  • Master of Business Administration-MBA Semester 1
  • MB0038 – Management Process and Organization Behavior
  • Q.1 Write a note on the managerial roles and skills?
  • Q.2 Explain the social learning theory in details?
  • A. Basic Concepts
  • B. Modeling Process
  • Step 1: Attention
  • Step 2: Retention
  • Step 3: Reproduction
  • Step 4: Motivation
  • Q.3 Explain the Big 5 model of personality?
  • The big five model of personality
  • Q.4 What are the different factors influencing perception?
  • Q.5 Write a note on contemporary work cohort?
  • Q.6 What are the special issues in motivation? Discuss
  • Motivating Professionals
  • Managerial Implications:
  • Motivating temporary Workers:
  • Motivating Low Skilled Service Workers:
  • Motivating People Doing Highly Repetitive Tasks:
  • Assignment Set- 2
  • Q.1 Explain the theories of emotion?
  • Q.2 Discuss the techniques of decision making in groups?
  • ANS : Planning for Decision Making
  • 1. Planning allows the establishment of independent goals. The vision which
  • 2. Planning provides a standard of measurement. A plan provides something to
  • 4. Planning allows limited resources to be committed in an orderly way
  • Decision Levels
  • Some Techniques for Decision Making
  • Use Outside Agency Write Ads In-House
  • 5. Decision Matrix or Weighted Decision Table. This is a slightly more
  • Q.3 Elaborate the different stages in process of conflict?
  • Q.4 Write a note on GAS ( General Adaptation Syndrome)?
  • Stage One: Alarm
  • Stage Two: Resistance
  • Stage Three: Exhaustion
  • When You're Client Has GAS --The Case of Bob
  • Q.5 Discuss the power and influence tactics?
  • Q.6 Explain the characteristics of organization Development?
  • OD Approaches
  • OD Toolkits
  • Organizational Development Interventions
  • Cultural Analysis
  • Process Consultation
  • Structure Change
  • Team Building
  • Role Negotiation
  • Master of Business Administration - MBA Semester -1
  • MB0039 – Business Communication
  • Q.1 Explain the different types of communication with relevant examples?
  • Verbal Communication
  • Nonverbal Communication
  • Types of Communication Based on Style and Purpose
  • Formal Communication
  • Informal Communication
  • Q.2 What are the general principles of writing especially business writing?
  • Importance
  • Q.3 How would you prepare yourself for an oral business presentation?
  • Q.5 Distinguish between circulars and notices along with formats?
  • announcements that are distributed to small or selective groups of people
  • Q.1 As a part of top management team, how would you communicate to your
  • 2011-2014 STRATEGY
  • Q.2 ABC Ltd. wants to communicate about its corporate image to all its
  • recommend them to do it?
  • 8 RISK
  • Q.3 What is oral business communication? Explain its benefits to the
  • organisation and to the individual employee
  • Presentations:
  • Client Interaction:
  • Interoffice Interaction:
  • Benefits:
  • Q.4. Give short notes on communication network in the organisation?
  • There are several patterns of communication:
  • Q. 5 What are the different types of business letters? Explain with example
  • Let's take look at the most common types of business letters:
  • Master of Business Administration –
  • MBA Semester -1
  • Q. 1 What is the difference between a qualitative and quantitative variable?
  • Qualitative:
  • Quantitative:
  • Deduction and induction in experimentation and research:
  • Q 2. a) Explain the steps involved in planning of a statistical survey?
  • Step #1: Identify Your Objective
  • Step #2: Determine How Much It Will Cost
  • Step #3: Plan The Logistics
  • Step #4: Define Your Resources
  • Step #5: Map The Steps To Completion
  • Successful Deployment
  • b) What are the merits & Demerits of Direct personal observation and
  • Indirect Oral Interview?
  • Q 3. a) What is the main difference between correlation analysis and
  • regression analysis?
  • Q 5. a) Discuss what is meant by Quality control and quality improvement?
  • b) What are the limitations of a quality control charts?
  • ANS: The limitations of a quality control charts:
  • Easy to Make but Difficult to Troubleshoot
  • Multiple Pareto Charts May Be Needed
  • 6. a) Suggest a more suitable average in each of the following cases:
  • (i) Average size of ready-made garments
  • ANS: Characteristics of a Good Average
  • (b) What are the uses of averages?
  • Arithmetic Mean
  • Geometric Mean
  • Harmonic Mean
  • Mode
  • Q 3. What is test statistic? Why do we have to know the distribution of a test
  • statistic?
  • Refresher Course
  • Q.1 Assure you have just started a Mobile store. You sell mobile sets and
  • and prepare a position statement after every transaction. Did you firm earn
  • profit or incurred loss at the end? Make a small comment on your financial
  • position at the end
  • ANS: There are two types of users( internal and external):- list of internal
  • Master of Business Administration - MBA Semester I
  • Q.1 Income elasticity of demand has various applications. Explain each
  • application with the help of an example
  • Example
  • Practical application of income elasticity of demand
  • 1. Helps in determining the rate of growth of the firm
  • 2. Helps in the demand forecasting of a firm
  • 3. Helps in production planning and marketing
  • 4. Helps in ensuring stability in production
  • 5. Helps in estimating construction of houses
  • Q.2 When is the opinion survey method used and what is the effectiveness of
  • the method
  • Q.3 Show how price is determined by the forces of demand and supply, by
  • using forces of equilibrium
  • Market Equilibrium
  • Equilibrium between demand and supply price:
  • Q.4 Distinguish between fixed cost and variable cost using an example
  • Q.5 Discuss Marris Growth Maximization model ?
  • Q.6 Explain how fiscal policy is used to achieve economic stability
  • Ans:
  • To act as optimum allocator of resources: As most of the resources are
  • To act as a saver:
  • Master of Business Administration-MBA Semester I
  • Q.1 Write down the difference between Personnel management and Human
  • Resource management.[10 Marks]
  • Q.2 Write a note on scope of HR in India. [10 Marks]
  • Q.3 Explain the critical steps in Human Resource Planning system .[10
  • Marks]
  • Need and Importance of HRP
  • Factors affecting Human Resource Planning
  • Limitations of Human Resource Planning
  • Q.4 List and explain the sources of recruitment? [10 Marks]
  • Q.5 Describe the grievance handling procedure
  • Ans Handling a grievance
  • Ans

You're Reading a Free Preview

/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->