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HRM Unsolved Mcqs

HRM Unsolved Mcqs

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Solved mcq¶s of mgt501, MGT501 - Human Resource Management mid term and final te

Solved mcq¶s of mgt501, MGT501 - Human Resource Management mid term and final term exams help 1. a. b. c. d. e. 2. a. b. c. d. e. The basic functions of management include all of the following except _____. planning organizing motivating leading staffing The management process is made up of _____ basic functions. three four five eight ten

3. Which basic function of management includes establishing goals and standards, developing rules and procedures, and forecasting? a. b. c. d. e. 4. a. b. c. d. e. planning organizing motivating leading staffing What specific activities listed below are part of the planning function? giving each subordinate a specific task recruiting prospective employees training and developing employees developing rules and procedures all of the above

5. Lin spends most of her time at work setting goals and standards and developing rules and procedures. Which function of management does Lin specialize in? a. b. c. d. e. planning organizing motivating leading staffing

6. Which basic function of management includes delegating authority to subordinates and establishing channels of communication? a. planning b. organizing c. motivating d. leading e. staffing

7. a. b. c. d. e.

What specific activities listed below are part of the organizing function? giving each subordinate a specific task recruiting prospective employees training and developing employees developing rules and procedures all of the above

8. Which basic function of management includes selecting employees, setting performance standards, and compensating employees? a. b. c. d. e. 9. a. b. c. d. e. planning organizing motivating leading staffing What specific activities listed below are part of the staffing function? giving each subordinate a specific task maintaining morale recruiting prospective employees developing rules and procedures both b and c

10. Which basic function of management includes setting standards such a sales quotas and quality standards? a. b. c. d. e. 11. planning organizing controlling leading staffing What specific activities listed below are part of the controlling function?

a. b. c. d. e.

giving each subordinate a specific task recruiting prospective employees training and developing employees developing rules and procedures checking to see how actual performance compares with standards

12. _____ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns. a. b. c. d. e. 13. Human Resource Management Labor Relations Industrial Psychology Organizational Behavior Organizational Health and Safety Management Human resource management is _____.

a. the concepts and techniques used to control people at work b. the process of organizing work activities c. the process of identifying countries with cheaper labor costs and relocating jobs to those countries d. the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns e. all of the above 14. orders. a. b. c. d. e. 15. a. b. c. d. e. _____ is the right to make decisions, to direct the work of others, and to give

Leadership Authority Delegation Management Responsibility _____ are authorized to direct the work of subordinates. Line managers Staff managers Leaders Advisory board members All of the above

16. _____ are responsible for assisting and advising line managers in areas like recruiting, hiring, and compensation.

a. b. c. d. e.

Human resource managers Staff managers Line managers EEO officers Board members

17. Effective human resource management could include all of the following responsibilities except _____. a. b. c. d. e. placing the right person in the right job training employees controlling labor costs protecting employees¶ health all are responsibilities necessary for effective human resource management

18. Human resource managers generally exert _____ within the human resources department and _____ outside the human resources department. a. line authority; implied authority b. staff authority; line authority c. line authority; staff authority d. functional control; authoritarian control e. staff authority; specific authority 19. Line managers respect the knowledge human resource managers have in areas such as testing and affirmative action. Consequently, human resource managers can influence line managers through _____. a. line authority b. functional control c. implied authority d. explicit authority e. human capital 20. Which of the following responsibilities do human resource managers fulfill in their role as employee advocates? a. b. c. d. e. 21. a. b. c. d. establish guidelines for how management should be treating employees provide support for employees contesting unfair practices represent employees¶ interests as appropriate all of the above none of the above All of the following are examples of human resource job duties except _____. recruiter equal employment opportunity coordinator financial advisor compensation manager

e. labor relations specialist vu.ysapak.com 22. Which of the following job titles indicates a position in human resources? a. recruiter b. job analyst c. training specialist d. EEO coordinator e. all of the above 23. Which of the following tasks related to recruiting and hiring is not typically handled by HR staff? a. b. c. d. e. specify necessary job qualifications develop pool of qualified applicants conduct initial screening interviews administer tests explain benefits packages

24. The expertise of human resource departments became indispensable with the _____. a. introduction of employment laws b. passing of equal employment laws c. increase of women in the workforce d. movement of jobs to countries with cheaper labor costs e. both a and b

25. _____ refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad. a. Expansion b. Market development c. Globalization d. Export growth e. Diversification 26. a. b. c. d. e. 27. a. b. Most people who are classified as nontraditional workers are _____. contingent workers independent contractors job sharing working multiple jobs caring for an elderly parent Which of the following is a type of nontraditional worker? contingent workers part-time workers

When a project is complete. c. 32. human resources b. training. human capital c. education. d. flex-time workers b. d. nontraditional workers d. often with a different company. What term refers to the knowledge. a. e. b. e. d. Ann share one flight attendant job at Jet Airlines. Saras and her mother. Saras and Ann could be classified as _____. Jak takes on various projects as an independent contractor. b. knowledge assets e. b. people working in alternative work arrangements people with multiple jobs all of the above 28. traditional workers e. a. a. He works on several projects for a variety of companies. d. intellectual property 31.c. Which of the following demographic issues represents a challenge for human resource managers? a. contingent workers c. contingent worker collateral worker manager consultant none of the above 29. increase significantly over the coming decade decrease as more women decide to stay home with children stop growing increase at a decreasing rate decrease at an increasing rate . c. he moves on to another project. e. Jak is a type of _____. e. increasingly diverse workforce aging workforce increasing use of contingent workers both a and b all of the above The proportion of women in the workforce is projected to _____. c. none of the above 30. intangible assets d. skills. and expertise of a firm¶s workers? a.

d. instituting flexible work hours b. b. strategy d. The performance of human resource departments is evaluated based on _____. The _____ metric can be used as a measurement to show improvements to savings in recruitment and retention costs. A _____ is a company¶s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. measurable evidence of effectiveness c. SWOT analysis b. benchmarks c. a. grades e. a. qualitative measures of success e. e. goals 38. rehiring retirees e. absence rate b. a. a. employers may face a severe labor shortage because there are fewer people entering the job market than there are retiring baby boomers one-third of married women are not in the labor force Older workers will represent 11% of the labor force people are living longer all of the above 34. ratios b. tactic e. Quantitative performance measures used by human resource managers to assess operations are called _____. metrics d. What tactic will employers likely have to take to fill openings left by retiring employees? a. scorecard 36. a. lowering the retirement age 35. both a and b 37. providing elder care c. cost per hire c. c.33. HR expense factor . mission statement c. anecdotal evidence d. Over the next few years. _____. hiring more women d. measurable evidence of efficiency b.

HR portals e. Exit interviews c. Government labor reports b. disability management c. human capital value added e. The _____ metric views human resource expenses in relation to the total operating expenses of the organization. b. Benchmarks d. Which metric views employees as capital rather than as an expense? time to fill training investment HR expense factor revenue factor none of the above The _____ measures the rate at which employees leave the company. human capital ROI c. _____ are a useful tool for determining why employees are leaving an organization. revenue factor vu.ysapak. all of the above e. health care costs per employee d. safety training b. c. e. human capital ROI time to fill 39. human capital value added e. a. b. revenue factor 40. safety incentives d. 44. Which of the following human resource practices can be useful in reducing workers¶ compensation cost per employee? a. e.d. Turnover rates 42. a and b only 43. HR expense factor b. a. a.com 41. HR expense factor b. turnover costs turnover rate . a. Which metric indicates the cost of health care per employee by providing the per capita cost of employee benefits? a. human capital ROI c. health care costs per employee d. d.

competitive advantage b. national standard e. HR expense divided by the total operating expense e. metric b. leading c. last year¶s metric b. e. Managers use a(n) _____ to measure the HR function¶s effectiveness and efficiency in producing employee behaviors the company needs to achieve its strategic goals. When managers use metrics to assess performance and then develop strategies for corrective action.c. HR Scorecard c. a. they are performing the _____ function of management. revenue divided by the total number of full-time equivalents (FTE) b. a. revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FTE) d. staffing d. organizing 46. achievement success c. time to fill cost per hire absence rate 45. value creation d. a. success metric e. planning b. benchmark d. survey data d. a. advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires . total days elapsed to fill requisitions divided by the number hired c. controlling e. MBO format 48. d. Metrics can be compared against _____ to evaluate an organization¶s performance. high performance work system e. The term _____ means contributing in a measurable way to achieving the company¶s strategic goals. all of the above 49. a. none of the above 47. The Revenue Factor is equal to _____. competitor¶s metric c.

a. a. None of the above 55. revenue divided by the total number of full-time equivalents (FTE) b. total days elapsed to fill requisitions divided by the number hired c. advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires 52. d. Government employment report b. Employer Costs for Employee Compensation Report d. revenue divided by the total number of full-time equivalents (FTE) b. Government Job Turnover Report e. HR expense divided by the total operating expense e. c. advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires 53. a. Firms can use the _____ as a benchmark for the cost per hire metric. HR expense divided by the total operating expense e. a. revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FTE) d. advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires 51. Government employment report b.50. total days elapsed to fill requisitions divided by the number hired c. Government Job Turnover Report e. Cost Per Hire Staffing Metrics Survey c. revenue divided by the total number of full-time equivalents (FTE) b. The HR expense factor is equal to _____. Employer Costs for Employee Compensation Report d. revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FTE) d. The human capital value added is equal to _____. total days elapsed to fill requisitions divided by the number hired c. revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FTE) d. Firms can use the _____ as a benchmark for the time to fill metric. b. a. a. Cost Per Hire Staffing Metrics Survey c. None of the above . The cost per hire is equal to _____. HR expense divided by the total operating expense e. e. What metric evaluates retention efforts by an organization? turnover costs turnover rate cost per hire absence rate both a and b 54.

HR proficiencies b. Mak wants to report the value of the knowledge. learning proficiencies e. changes in injuries over time e. Of the four categories of proficiencies necessary for HR managers. In which area must HR managers be proficient in order to perform well in today s environment? a. annual report 57. HR proficiencies b. employee behaviors resulting from the activities. which one refers to traditional knowledge and skills in areas such as employee selection. The concise measurement system used by companies to show the quantitative standards the firm uses to measure HR activities. intangible assets 60. learning proficiencies e. Mak should use the _____ metric. leadership proficiencies d. human capital value added c. and performance of the organization s workforce. business proficiencies c. staffing proficiencies . business proficiencies c. To illustrate how employees add value to an organization. marketing. types of injuries b. Of the four categories of proficiencies necessary for HR managers. skill. HR scorecard c. a. a. leadership proficiencies d. training investment d. appraisal system d. all of the above 58.56. which one refers to knowledge of strategic planning. staffing proficiencies 61. injuries by job type d. evaluation system b. learning proficiencies e. a. human resource managers should analyze _____. revenue factor b. injuries by department c. and finance? a. HR proficiencies b. production. When seeking to improve the workers compensation cost per employee metric. evaluation benchmark e. all of the above 59. and compensation? a. training. and the strategically relevant organizational outcomes of those employee behaviors is called a(n) _____. HR expense factor e. leadership proficiencies d. business proficiencies c.

learning proficiencies e. occupational safety and health laws c. all of the above affect the decisions of human resource managers 66. Mohan is particularly good at staying abreast of new technologies and practices affecting human resources management. staffing proficiencies 63. leadership proficiencies d. learning proficiencies e. Equal employment laws b. advertising regulations e. Equal employment laws b. Occupational safety and health laws c. learning proficiencies e. staffing proficiencies 64.62. Which proficiency is Mohan skilled in? a. equal employment laws b. marketing. HR proficiencies b. which one refers to the ability to work with and lead management groups? a. The MBA degree she earned prior to taking this position has been helpful to her because it prepared her to better understand the role of strategic planning. Labor laws d. a. business proficiencies c. Su Han is an HR manager for a large company. HR proficiencies b. a. labor laws d. Which of the following types of laws does notaffect the decisions of human resource managers? a. _____ set guidelines regarding how the company writes its recruiting ads. Labor laws d. Advertising regulations e. leadership proficiencies d. _____ set guidelines regarding safety practices at work. what questions its job interviewers ask. Of the four categories of proficiencies necessary for HR managers. business proficiencies c. Advertising regulations e. and finance in creating a profitable organization. Which category of proficiency has Su s MBA prepared her for? a. Occupational safety and health laws c. production. leadership proficiencies d. business proficiencies c. staffing proficiencies 65. and how it selects candidates for training programs or evaluates its managers. Fairness in Employment regulations 67. HR proficiencies b. Fairness in Employment regulations .

Companies may use a(n) _____ to provide employees with a single access point or gateway on a company s intranet to all human resource information. AB Corp is using a(n) _____. data warehouse d. c.An arrangement of in house training of employees for career advancement. Q-2: Realistic job preview is a: 1.A selection device that enables the candidates to learn both the negative and positive information about the job and organization. AB Corp streamlined its annual benefits package enrollments by digitizing and aggregating the former paper benefits reports. a. a. HR portal c.Grouping together of a family of similar jobs. data warehouse d. d.Technique for listing elements of job before selecting someone to perform it. under a single title to establish uniformity of standards in controls and compensations. Which of the following HR activities may be outsourced to specialist service providers? administration of 401 (k) pension plans employee assistance/ counseling plans retirement planning background checks all of the above 69. e. None of the given options . 2. 2. a.The system of transferring existing employees to comparable new jobs available in the organization.Human Resource Management for exams Q-1: Job posting is: 1. 4. moderate) vu. against a vacancy. customer relationship management system e. outsourcing model (b. www e.Performance appraisal technique.com MGT501 MCQ 1 un-Solved MCQ's of MGT501 . and benefit summaries and providing the materials at a single location on the company intranet. database b. HR portal c.ysapak. electronic spreadsheets. 4. URL 70.Internal advertisement by an organization to attract candidates from the existing employees. 3. database b.68. b. 3.

Downsizing 2.A function of senior management Q-7: When the firm changes the way it operates.1 percent errors can be corrected much more efficiently than they can be prevented 3.Planning for long-run goals 2.No.Top down process 2. 0.Making the best use of scarce resources 3.Meeting deadlines -6: Goal setting is: 1.A process of top down support and bottom up development 4.Q-3: Job analysis can be performed in all of the following ways except: Observing hourly work Reviewing interviews conducted with departing employees Studying diaries or daily journals that manager kept over a three-month period Giving workers checklists to indicate which tasks on the list are performed during job execution Q-4: Considering continuous process improvement activities in organizations.Yes perfection is reasonable goal. cost benefits can not be calculated Q-5: Organizational efficiency is expressed as: 1. 2.Goal attainment 4. for some mistakes. the process is known as: 1. Brain drain .Bottom up process 3.Yes most industries find this an attainable goal.Sometimes. Should ³Zero defects´ really be a goal? 1. 4.

Outsourcing Q-8: Which one is not included in the hiring process? 1. Flextime 3.Autonomy MGT501 solved mcqs 1. All of the given options Q-10: Extents of individual freedom and discretion employees have in performing their jobs is Known as 1. Do right things 2.3.Empowerment 4.Socialization 3. Restructuring 4. Do things right 3.Job specification Q-9: Effectiveness is ----------1.Selection 4. Productivity 4. Which of the following management function includes setting standards for everyone in the organization? ? Planning ? Organizing ? Leading ? Controlling 3.Capitation 2.Recruitment 2. Motivating the employees is classified as: . HRM is associated with the management of: ? General people ? Financial resources ? Organizational people ? Community members 2.

Organizational goals should be: ? Achievable ? Ambiguous ? Random ? Vague 11. Running the organizational activities is called: ? Management process ? Executive position ? Quality management ? D.? ? ? ? Informational role Interpersonal role Decisional role Conceptual role 4. Which of the following is the main responsibility of an HR department? ? Attracting candidates for job ? Ensure staff development ? Keep employees motivated ? All of the given options 5. HR managers are generally the _______________ managers: ? Line ? Middle ? Staff ? Top 6. Effective HRM leads to: ? Organizational success ? Organizational failure ? Organizational complexity ? Organizational inefficiency 10. Jobs are identified & grouped while: ? Planning ? Organizing ? Leading ? Controlling 9. Manufacturing was the main concern of personnel department during: ? Mechanistic period ? Catalytic period ? Organistic period ? Strategic period 7. Customers of an organization fall under which of the following category? . Performance measurement 8.

? ? ? ? Shareholders Staff Partners Stakeholders 12. Leaders perform: ? Decisional roles ? Informal roles ? Informational roles ? Interpersonal roles 17. Organizations take inputs from: ? Rules & policies ? Internal environment ? External environment ? Legislations & litigations 18. Which of the following system represents interrelated activities? ? A closed system ? An isolated system ? An open system ? A clogged system 19. Brain drain is one of the: . What could be the best approach for an organization to sustain in a dynamic environment? ? Be stagnant ? Responsive to change ? Reluctant to change ? Merge with others 13. The thorough & detailed study regarding jobs within an organization is represented by: ? Job analysis ? Job description ? Job specification ? Job evaluation 14. Organizational behavior depicts the: ? Jargons used within the organization ? Collective behavior of employees ? Effect of society s behavior on an organization ? All of the given options 16. A practice used by companies to assign their costly activities to outside providers is known as: ? Planning ? Decentralization ? Restructuring ? Outsourcing 15.

Alternative work arrangements include all of the following. Organizations put maximum effort in measuring performance of organizational people because: ? It makes procedures cost effective ? It helps in detecting the problems ? It leads to product innovation ? D. In order to promote unbiased management. It assists in implementing new technology 24. Which of the following statement reflects the 'Age Discrimination Act' for workers? ? At the age of 40 to 70. Globalization 21. workers can never be hired ? Having 10 years of experience. Reactive approach to overcome the influence of discriminatory practices occurred in the past is referred as: ? Equal employment opportunity ? Affirmative action ? HR planning ? Litigation process 23. workers should be promoted ? Workers can never be rehired if retired once 22.? ? ? ? Organizational threat Organizational opportunity Organizational strength Organizational weakness 20. EXCEPT: ? Trend analysis ? Sensitivity analysis ? Ratio analysis ? Regression analysis 26. workers can not be retired by force ? At the age below 18. Following are all included in 'Statistical Approach' of forecasting. organizations should develop: ? Powerful union ? Strategic alliance ? Legal compliance ? Stakeholder influence 25. EXCEPT: ? Part-time work ? Flexible hours ? On-site child care ? Job sharing . Shifting from manual to computerized system is resulted due to: ? Workforce diversity ? Technological advancement ? Stake holders involvement ? D.

Job evaluation is based on the: ? Physical skills required by the job ? Relative job worth for an organization ? Complexity of the job to perform ? Conceptual skill required by the job 34. None of the given options 33. Standards are established to: ? Achieve desired outcomes ? Meet legal compliance ? Achieve competitive advantage ? Promote goodwill in market 32. ? Important ? Internal ? External ? D. Strengths & Weaknesses are ____________________ to an organization. Central 30. Which of the following reflects the relationship between MIS & HRIS? ? Both are same ? MIS is one aspect of HRIS ? HRIS is one aspect of MIS ? No relationship exists 29. Which of the following statement best reflects the Job analysis? ? Conceptual process ? Written statement ? Recruitment method ? Legal clause 31.27. Which of the following constraint does NOT affect the recruiting efforts? ? Compensation of the job ? Image of the organization ? Internal organizational policies ? D. Who is in the best position to observe and evaluate an employee s performance for the purposes of a performance appraisal? ? Peers ? Customers ? Top management . How often HR planning process is implemented within an organization? ? Continuously ? Annually ? Bi-annually ? Quarterly 28.

EXCEPT: ? Part-timers ? Contractors ? Directors ? Temporaries 40. Which of the following term is used as an indicator of missing information by the applicant while making selection decision? ? Red flag ? Red alert ? High alert ? Alarming situation 37. Which of the following is a stated outcome of 'Job Analysis'? ? Job description ? Job specification ? Job evaluation ? All of the given options 36. . Followings are included in contingent workers. Which of the following best defines recruitment in an organization? ? Forecast the supply of outside candidates ? Develop an appropriate applicant pool ? Determine the importance of job applicants ? D. Which of the following term is used for choosing the individual who is best suited to a particular position and to the organization from a group of potential applicants? ? Recruitment ? Staffing ? Enrollment ? Selection 39. Cost of human resources refers to. Which of the following term contains information regarding machines & equipments used at workplace? ? Job analysis ? Job specification ? Job description ? Job evaluation 41. All of the given options 38. ? General people ? Financial resources ? Organizational people ? Community members 42.? Immediate supervisor 35. HRM is associated with the management of.

HR managers are generally the _______________ managers. Matching the job description with the individuals qualification is an important aspect of. According to the Hawthorne studies. ? Technical ? Interpersonal ? Conceptual ? Mechanical 44. SWOT Analysis is a tool for. ? IS ? MIS ? HRIS ? DBMS 45. ? Increased by increasing light ? Decreased by decreasing light ? Increased by observing them ? No change in their productivity 50. Jobs are identified & grouped while. ? Determining organization s mission ? Developing organizational goals ? Formulating strategies ? Environmental scanning 48. ? Mechanistic period ? Catalytic period ? Organistic period ? Strategic period 47. the productivity of employees. Top level managers require __________________ skills the most.? ? ? ? Company profits Employee shares Salary packages Earned revenues 43. ? Line ? Middle ? Staff ? Top 46. Organizational goals should be. ? Planning ? Organizing ? Leading ? Controlling 49. . Manufacturing was the main concern of personnel department during.

Running the organizational activities is called: ? Management process ? Executive position ? Quality management ? D.? Achievable ? Ambiguous ? Random ? Vague MGT501 solved mcqs 1. Performance measurement . Manufacturing was the main concern of personnel department during: ? Mechanistic period ? Catalytic period ? Organistic period ? Strategic period 7. Which of the following is the main responsibility of an HR department? ? Attracting candidates for job ? Ensure staff development ? Keep employees motivated ? All of the given options 5. HRM is associated with the management of: ? General people ? Financial resources ? Organizational people ? Community members 2. Which of the following management function includes setting standards for everyone in the organization? ? Planning ? Organizing ? Leading ? Controlling 3. Motivating the employees is classified as: ? Informational role ? Interpersonal role ? Decisional role ? Conceptual role 4. HR managers are generally the _______________ managers: ? Line ? Middle ? Staff ? Top 6.

Customers of an organization fall under which of the following category? ? Shareholders ? Staff ? Partners ? Stakeholders 12. What could be the best approach for an organization to sustain in a dynamic environment? ? Be stagnant ? Responsive to change ? Reluctant to change ? Merge with others 13. Organizational behavior depicts the: ? Jargons used within the organization ? Collective behavior of employees ? Effect of society s behavior on an organization ? All of the given options . Effective HRM leads to: ? Organizational success ? Organizational failure ? Organizational complexity ? Organizational inefficiency 10.8. Jobs are identified & grouped while: ? Planning ? Organizing ? Leading ? Controlling 9. The thorough & detailed study regarding jobs within an organization is represented by: ? Job analysis ? Job description ? Job specification ? Job evaluation 14. Organizational goals should be: ? Achievable ? Ambiguous ? Random ? Vague 11. A practice used by companies to assign their costly activities to outside providers is known as: ? Planning ? Decentralization ? Restructuring ? Outsourcing 15.

Leaders perform: ? Decisional roles ? Informal roles ? Informational roles ? Interpersonal roles 17. Shifting from manual to computerized system is resulted due to: ? Workforce diversity ? Technological advancement ? Stake holders involvement ? D. Reactive approach to overcome the influence of discriminatory practices occurred in the past is referred as: ? Equal employment opportunity ? Affirmative action ? HR planning ? Litigation process 23.16. workers should be promoted ? Workers can never be rehired if retired once 22. Which of the following statement reflects the 'Age Discrimination Act' for workers? ? At the age of 40 to 70. Globalization 21. workers can never be hired ? Having 10 years of experience. Brain drain is one of the: ? Organizational threat ? Organizational opportunity ? Organizational strength ? Organizational weakness 20. Organizations put maximum effort in measuring performance of organizational people because: ? It makes procedures cost effective ? It helps in detecting the problems . Organizations take inputs from: ? Rules & policies ? Internal environment ? External environment ? Legislations & litigations 18. workers can not be retired by force ? At the age below 18. Which of the following system represents interrelated activities? ? A closed system ? An isolated system ? An open system ? A clogged system 19.

Central 30. How often HR planning process is implemented within an organization? ? Continuously ? Annually ? Bi-annually ? Quarterly 28. In order to promote unbiased management. EXCEPT: ? Part-time work ? Flexible hours ? On-site child care ? Job sharing 27. Alternative work arrangements include all of the following.? It leads to product innovation ? D. It assists in implementing new technology 24. EXCEPT: ? Trend analysis ? Sensitivity analysis ? Ratio analysis ? Regression analysis 26. Following are all included in 'Statistical Approach' of forecasting. Strengths & Weaknesses are ____________________ to an organization. Which of the following reflects the relationship between MIS & HRIS? ? Both are same ? MIS is one aspect of HRIS ? HRIS is one aspect of MIS ? No relationship exists 29. organizations should develop: ? Powerful union ? Strategic alliance ? Legal compliance ? Stakeholder influence 25. Standards are established to: ? Achieve desired outcomes ? Meet legal compliance . Which of the following statement best reflects the Job analysis? ? Conceptual process ? Written statement ? Recruitment method ? Legal clause 31. ? Important ? Internal ? External ? D.

Which of the following is a stated outcome of 'Job Analysis'? ? Job description ? Job specification ? Job evaluation ? All of the given options 36. Which of the following constraint does NOT affect the recruiting efforts? ? Compensation of the job ? Image of the organization ? Internal organizational policies ? D. Which of the following term is used as an indicator of missing information by the applicant while making selection decision? ? Red flag ? Red alert ? High alert ? Alarming situation 37. None of the given options 33.? Achieve competitive advantage ? Promote goodwill in market 32. Which of the following term is used for choosing the individual who is best suited to a particular position and to the organization from a group of potential applicants? ? Recruitment ? Staffing ? Enrollment ? Selection . All of the given options 38. Job evaluation is based on the: ? Physical skills required by the job ? Relative job worth for an organization ? Complexity of the job to perform ? Conceptual skill required by the job 34. Who is in the best position to observe and evaluate an employee s performance for the purposes of a performance appraisal? ? Peers ? Customers ? Top management ? Immediate supervisor 35. Which of the following best defines recruitment in an organization? ? Forecast the supply of outside candidates ? Develop an appropriate applicant pool ? Determine the importance of job applicants ? D.

? IS ? MIS ? HRIS ? DBMS 45. EXCEPT: ? Part-timers ? Contractors ? Directors ? Temporaries 40. HR managers are generally the _______________ managers. ? Line ? Middle ? Staff ? Top 46. ? Company profits ? Employee shares ? Salary packages ? Earned revenues 43. HRM is associated with the management of. ? Technical ? Interpersonal ? Conceptual ? Mechanical 44. Matching the job description with the individuals qualification is an important aspect of. Followings are included in contingent workers. Top level managers require __________________ skills the most. Manufacturing was the main concern of personnel department during. ? General people ? Financial resources ? Organizational people ? Community members 42.39. ? Mechanistic period ? Catalytic period ? Organistic period ? Strategic period . Which of the following term contains information regarding machines & equipments used at workplace? ? Job analysis ? Job specification ? Job description ? Job evaluation 41. Cost of human resources refers to.

solved assignments and meet other vu students Re: MGT501 solved mcqs 1. To anticipate the human resource needs of the organization based on some previous data or managerial judgment is known as. 2011. ? Demand forecasting ? Supplies forecasting ? Financial forecasting ? Sales forecasting 53. solved papers.com get all past papers. the productivity of employees. According to the Hawthorne studies. 05:25:34 PM » 51. ? Job analysis ? Job description . ? Planning ? Organizing ? Leading ? Controlling 49. Jobs are identified & grouped while. Organizational goals should be. The thorough & detailed study regarding jobs within an organization is represented by. ? Achievable ? Ambiguous ? Random ? Vague for more visit vu. Which one of the following is NOT the source of workforce diversity? ? Age ? Gender ? Education ? Resentment 52.ysapak. ? Determining organization s mission ? Developing organizational goals ? Formulating strategies ? Environmental scanning 48.47. SWOT Analysis is a tool for. HRM is associated with the management of: ?General pe « Reply #1 on: May 20. ? Increased by increasing light ? Decreased by decreasing light ? Increased by observing them ? No change in their productivity 50.

? System ? Subsystem ? Board ? Structure 60. Leaders perform.? Job specification ? Job evaluation 54. ? A closed system ? An isolated system ? An open system ? A clogged system 59. ? Jargons used within the organization ? Collective behavior of an organization ? Effect of society¶s common behavior on an organization ? Culture prevails in an organization 56. As organizational activities are interrelated. Organizational behavior depicts the. ? Rules & Policies ? Internal Environment ? External Environment ? Legislations 58. Shifting from manual to computerized system is resulted due to. A practice used by companies to assign their costly activities to outside providers. Management sciences department is one of the _______________ of the VU. ? Planning ? Decentralization ? Restructuring ? Outsourcing 55. Organizations take inputs from its. rather than completing it internally is called. (for the purpose of cost saving). ? Workforce diversity ? Technological advancement ? Stake holders involvement ? Globalization . ? Decisional roles ? Informal roles ? Informational roles ? Interpersonal roles 57. it is said to be.

61. Mr. Organizations put maximum effort in measuring performance of organizational people because. ? Difficulty in balancing work and family life ? Top management is usually male oriented ? Lack of educational opportunities ? Common perception that woman can not be better boss 66. are categorized as. Alternative work arrangements include all of the following EXCEPT. ? Performance outcomes ? Determinants of performance ? Performance appraisals ? Types of performance standards 65. . The goal of pre-retirement educational programs is to. Commission 62. Ahmed is a cashier and he feels dissatisfied at work. Willingness. The _____ problem occurs when supervisors tend to rate all their subordinates consistently high. capacity & opportunity to perform are said to be. ? Part-time work ? Flexible hours ? On-site child care ? Job sharing 67. ? Improve job satisfaction ? Increase employee commitment ? Minimize medical claims from retirees ? D. One of the major barriers to career advancement experiencing by working ladies is. What best justifies this situation? ? His job may not be structured to suit his preferences ? It involves physical toughness ? It requires mental toughness ? It involves too much customer interaction 68. Rewards offered to labors involved in production. Ease the transition from working life to retirement 63. ? It makes procedures cost effective ? It helps in detecting the problems ? It leads to product innovation ? It assists in implementing new technology 64. ? Salary ? Fringe benefits ? Wage ? D.

Standards are established to. ? Classes ? Grades . ? Achieve desired outcomes ? Meet legal compliance ? Achieve competitive advantage ? Promote goodwill in market 72. Job evaluation is based on the. Groups are called ______________ if jobs are similar. ? No relationship exists ? Different methods to evaluate performance ? Both are similar PA methods ? Comparison method is used for PA.? ? ? ? Central tendency Leniency Strictness Halo effect 69. Who is in the best position to observe and evaluate an employee¶s performance for the purposes of a performance appraisal? ? Peers ? Customers ? Top management ? Immediate supervisor 75. What is another term for 360-degree feedback? ? Feedback loop ? Multi-source assessment ? Upward feedback ? Circle feedback 71. The relationship between critical incident method & BARS (behaviorally anchored rating scale) is. The point method to evaluate job is an extension of. ? Physical skills required by the job ? Relative job worth for an organization ? Complexity of the job to perform ? Conceptual skill required by the job 74. ? Ranking method ? Factor comparison method ? Classification method ? Point factor method 73. while BARS is related to training evaluation 70.

? To attract new blood in the organization ? To create stronger customer relationship ? To enhance the market share ? All of the above 78. Currently Organizations are providing benefits to their employees. Train the raters prior to conduct the performance appraisal is an important responsibility of. store.? Scales ? Roles 76. A system used to acquire. retrieve. analyze. ? Pension ? Salary ? Bonus ? Income 79. Following are all examples of direct compensation EXCEPT. One of the main flaws of Classification method to evaluate the jobs is. and distributed information related to the company's human resources is called a(n) _______________ ? HRIS ? Progressive discipline system ? IRS ? Contingent workforce system 82. ? Top management ? HR department ? Line managers ? Production department 77.Which of these is a major dimension of HRM practices contributing to company competitiveness? ? Compensating human resources ? Acquiring and preparing human resources . Which of the following measurement methods rates employee performance relative to other employees? ? Graphic rating scale ? Comparative method ? Essay method ? Critical incident method 81. manipulate. ? It is an expensive method ? Only beneficial for small organizations ? Maximum probability of biasness ? Not useful when jobs are different 80.

Playing the role of ____________ requires designing and delivering efficient and effective HR systems. ? Biological ? Motivational ? Perceptual-Motor ? Mechanistic 88.Most HR functions spend very little time on: ? Traditional activities ? Transactional activities ? Transformational activities ? Day-to-day operational activities 89. the HR manager attempts to ascertain the supply of and demand for various types of human resources? ? Forecasting ? Program implementation ? Evaluation ? Goal setting 86.Which of these is the process of getting detailed information about jobs? ? Job design ? Job description ? Job analysis ? Job skills 85.Scientific management was one of the earliest and best-known statements of the _____________ approach.Which of these is defined as any practice or activity carried on by the organization with the primary purpose of identifying and attracting potential employees? ? A leading indicator analysis ? Recruitment ? Personnel policies ? Selection 87.HRM has primary responsibility for all of these implementation variables except: ? Task design ? People ? Reward systems ? Organization structure 84. processes. and practices.In which of these steps.? Managing the human resource environment ? All of the given options 83. ? Administrative Agent ? Change Agent .

Assistant to Position employees are given the opportunity to work under a successful manger.Labor union might affect the appraisal process by stressing seniority as the basis for promotions and pay increases. 100. 96. and then go and get them 99.Performance feedback should do more than informing learners whether they were right or wrong.Which of these refers to the degree to which decision-making authority resides at the top of the organizational chart? ? Job design ? Decentralization ? Unity of command ? Centralization 91.MBO requires that supervisors and employees determine objectives for employees to meet during the rating period and the employees appraise how well they have achieved their objectives.The goal of measuring performance is to improve the effectiveness & efficiency of the organization by aligning the employee¶s work behaviors & results with the organization¶s goals. 94.Organizational approaches that are becoming increasingly popular in dealing with the needs of dual career couples are flexible work schedules. 98.? Strategic Partner ? Employee Advocate 90. 93. 92. Just notifying the trainees that they were wrong is not as effective as telling them why they were wrong and how they can avoid making those mistakes in future.Career development consists of skills. often in different areas of organization. improving the employee¶s work behaviors & results.Mentoring & Coaching has become increasingly important over the years because the employees who aspire to higher management levels in the organization often need the assistance and advocacy of someone higher up in the organization. education and experiences as well as behavioral modification and refinement techniques that allow individuals to work better and add value.The workers must look across company lines to other organizations to determine what skills are transferable. 95. 97.Innovation entails developing skills to discover new products and processes and designing adaptable structures and cultures. telecommuting. In doing so. and the offering of child-care services. these employees get exposure to wide variety of management activities and are groomed for assuming the duties of next .

All of the following types of organizations are covered by the Occupational Safety and Health Act except __________ ? Federal agencies ? Hospitals ? Schools ? Self-employed persons ? Manufacturing facilities 103.One reason for falling union membership in recent years is that __________ Legislation protects workers in a way that was once only offered by the unions ? Unions have been seen as largely ineffectual ? Union membership is too expensive ? Manufacturers will not hire union members ? Union members earn less on average compared to non-union members 102.Which department enforces the standards set out in the Occupational Safety and Health Act? ? Department of Health Services ? Department of Labor ? Department of Defense ? Department of Financial Services ? Economic Development Department .There is fairly strong evidence that traits can predict _________ more accurately than leadership effectiveness ? Leadership emergence ? Extraversion in leaders ? Leadership awareness ? Leadership competence ? The conscientiousness of leaders 104. 101.The conflict-handling intention of accommodating is ________ ? assertive and uncooperative ? assertive and cooperative ? unassertive and uncooperative ? unassertive and cooperative ? reflective and emotional 106.higher level.Which one of the following is not implied in the definition of power? ? Influence ? Potential ? Dependency ? Actualization ? Capacity 105.

107.Which of the following benefits could be awarded as workers¶ compensation? ? Cash benefit ? Medical services ? Time off with pay ? Time off without pay ? a and b 111. Process of working with different resources to accomplish organizational goals is known as: .The ___________ form of union security means that it is up to the workers whether or not they join the union and only those who join must pay dues.Family issues. ? Closed shop ? Union shop ? Agency shop ? Open shop ? Maintenance of agreement 109. and personality characteristics are examples of the __________ factor of potential stress ? Social ? Environmental ? Personnel ? Psychological ? Personal 108. economic problems. Hawthorne studies depict the effects of work environment on: ? ? ? ? Human Behavior Human Performance Human Satisfaction All the given options 113. Appraisal of a worker¶s performance can be described as: ? ? ? ? Planning Activity Organizing Activity Controlling Activity Leading Activity 112.The dimension of assertiveness refers to situations ________ ? in which one party attempts to satisfy his/her own concerns ? in which there is an expression of competition ? involving a major behavior change that lead to conflict ? in which one party behaves generously 110.

The concept of how a person behaves in a group can be attributed to: ? ? ? ? Thermodynamics Group Dynamics MBO (Management by objectives) Group Behavior 115. The study of Organizational Behavior is closely related to: ? ? ? ? Human Psychology Human Behavior in general Human Behavior at work Human-Machine Interaction 116. Setting standards should be left to the employee rather than organization leads to self controlling because: ? It follows the management by objective approach. Virtual teams can contribute to better coordination among the team members because: ? ? ? ? Technology brings them together on a forum. 119. Team members have the real time environment for interaction. Team members meet physically with each other Team members share views among themselves via communication links. Essential component of an organization is: ? ? ? ? Team Structure Individual None of the given options 117. . The whole is greater than the sum of its parts is known as: ? ? ? ? Efficiency Effectiveness Productivity Synergy 118.? ? ? ? Strategic management Human Resource management Management Team work 114.

? A selection device that enables the candidates to learn both the negative and positive information about the job and organization. Realistic job preview is a: ? Technique for listing elements of job before selecting someone to perform it. Which one is not basic component of OB (Organizational Behavior) Model? ? ? ? ? Organization Group Team Individual 121. ? Sometimes. 122. under a single title to establish uniformity of standards in controls and compensations. ? No. against a vacancy. Considering continuous process improvement activities in organizations. cost benefits can not be calculated . ? Performance appraisal technique. 120. Job analysis can be performed in all of the following ways except: ? Observing hourly work ? Reviewing interviews conducted with departing employees ? Studying diaries or daily journals that manager kept over a three-month period ? Giving workers checklists to indicate which tasks on the list are performed during job execution 124. Should ³Zero defects´ really be a goal? ? Yes perfection is reasonable goal. ? The system of transferring existing employees to comparable new jobs available in the organization.? It increases the productivity of the worker ? It increases the confidence of workers ? Workers come up to the high standard since they have no pressure from his superiors. 0. Job posting is: ? Internal advertisement by an organization to attract candidates from the existing employees. for some mistakes. ? An arrangement of in house training of employees for career advancement. ? Grouping together of a family of similar jobs.1 percent errors can be corrected much more efficiently than they can be prevented ? Yes most industries find this an attainable goal. ? None of the given options 123.

132. Which one is not included in the hiring process? ? ? ? ? Recruitment Socialization Selection Job specification 129.Based on the concept of qualified privilege.125. some courts have ruled that employers must be able to talk to one another about employees. Goal setting is: ? ? ? ? Top down process Bottom up process A process of top down support and bottom up development A function of senior management 127. Effectiveness is ----------? ? ? ? Do right things Do things right Productivity All of the given options 130. When the firm changes the way it operates. Extents of individual freedom and discretion employees have in performing their jobs is Known as ? Capitation ? Flextime ? Empowerment ? Autonomy 131.Control and Coordination of headquarters may be impeded in selecting Host-Country Nationals . Organizational efficiency is expressed as: ? ? ? ? Planning for long-run goals Making the best use of scarce resources Goal attainment Meeting deadlines 126. the process is known as: ? ? ? ? Downsizing Brain drain Restructuring Outsourcing 128.

and reward performance. ? Individual ? Team ? Organization ? HR Manager 143. and how these positions might be filled.In Assistant to Position method.133.The analysis that identifies the kinds of the skills and behaviors required for the incumbents of a given job and the standards of performance that must be met is called Task/Operational Analysis.Clear task instructions and model appropriate behavior are required for Effective learning. This method of appraisal is called ? Forced-Choice Appraisal ? Forced Distribution Appraisal ? Checklist Appraisal ? Behaviorally Anchored Rating Scales 144. 139.Any compensation method that ties pay to the quantity or quality of work the person produces is called ? Gain-sharing Plan ? Incentive Plan . 138. 137. review results.The benefits gained by a T & D program must outweigh the cost associated with providing the learning experience. ? Management by Objectives ? Performance Appraisal ? Performance Management ? Organizational Planning 142.Training involves planned learning activities designed to improve an employee s performance at her/his current job. is supposed to be followed with careful evaluation.Succession planning programs are considerations of the job openings that presently exist in an organization. 141.Training to be more effective. attitudes. and expectations.________________ is solely responsible for managing individual s career. 134. 140.Pre-arrival stage explicitly recognizes that each individual arrives in organization with a set of organizational values. 136. the openings that are likely to occur in the future.The evaluator uses a list of behavioral descriptions and checks off those behaviors that apply to the employee. employees with demonstrated potential are given the opportunity to work under a successful manger.A process that significantly affects organizational success by having managers and employees work together to set expectations. 135. often in different areas of organization.

Not giving a compliment for a job done very well can cause ? Punishment ? Extinction ? Negative Reinforcement ? De-motivation 151. accurate interpersonal communication that focuses on building and enhancing relationships.Employee evaluations are directly affected by a supervisor s perceptions of who is believed to be in control of the employee s performance the employer or the manager.Supportive communication is honest. This theory is known as ? Attribution Theory ? Stereotype ? Halo Effect ? None of above options 146.The extent to which members of a culture give preference to an in-group over individual goals is . asbestos.Office environment that contain harmful airborne chemicals.? Compensation Plan ? Pay for performance Plan 145.Benefits offered to employees reflect many of the trends existing in our ? Country ? Environment ? Organization ? Labor Force 149.Feed back is information about some behavior and its effects. or indoor pollution is referred to ? Homicide ? Sick Building ? Green Environment ? Environment pollution 148. positive reinforcement and employees empowerment can be used to avoid the ? Turnover ? Conflict ? Accident ? Frustration 150.Recognition. 152.Which has an impact on job pricing and the ultimate determination of an individual s financial compensation? ? The Organization ? The Job ? The Employee ? All of the above options 147. 153.

160. Disclosure by former or current organization members of illegal. 156. ? Management Rights ? Employment at Will ? Statutory Rights ? Contractual Rights 162.The first formal stage of the disciplinary procedure is ? Written Verbal Warning ? Written Warning ? Employee Separation ? Show-Cause Notice 164. as a condition of continued employment. 159. it can affect the performance in positive as well as negative ways. immoral. fire.All the practices that implement the philosophy and policy of an organization with respect to employment are called employee relations. the bargaining posture that assumes that the goals of the parties are irreconcilable is win lose bargaining/distributive bargaining.Stress is complex issue. 154. or promote whomever they choose. eventually. demote. 158.A worker surplus forecasted results in ? Creative Recruiting ? Special Training Programs ? Reduced Hours ? Succession Planning 165.Union shop. 161.Contributory Plans are group health-care plans in which employees share in the cost of the premiums.In negotiations. with group health care is known as managed health. unless there is a law or contract to the contrary . an individual must join the union that represents employees after a probationary period. a union security provision stipulating that. compensation and.Which is a common law doctrine stating that employers have the right to hire.collectivism.The ability of one person to influence another is ? Power ? Responsibility ? Authority ? All given options 163.A Developing trend toward integrating disability coverage with workers. 157. 155.Which theory suggests that a leader should adapt his/her leadership style to the task? .Whistle blowing. or illegitimate practices under the control of their employers.

To be effective.? ? ? ? Path-Goal Leadership Theory Vroom-Jago-Yetton Model LMX Theory The Situational Leadership Model 166.Reduced hours technique is used to ? increase layoffs ? cope with surplus ? initiate creative recruiting ? provide training 172.To Becoming a Leader do all except ? Build Your Power Base ? Develop Your Judgment ? Use Your Management Skills ? Do Not Trust Anyone 170.A forecasting tool that uses mathematical equations to predict the behavior of one variable on the basis of other known variable/s is known as ? Managerial judgment ? Regression analysis ? Trend analysis ? Ratio analysis 171. ? Vision ? Mission ? Goal ? Declaration 167.For simplicity s sake. leaders must provide a _________________that is a general statement of the organization s intended direction that evokes positive emotional feelings in organization members. Safe working conditions. Right to form unions ? Statutory Rights ? Contractual Rights ? Employment policies ? Civil Rights 168. ? Two ? Three ? Four ? Six 169.These rights Protect employees from discrimination.The actual hiring decision is done after ? physical exam ? interview . we can classify the most frequent violations of discipline into _____________ categories.

? background investigation ? conditional job offer 173.election criteria may includes all except ? education ? competencies ? applicant pool ? integrity 178.The jobs having challenging assignments. Hiring process completes by ? selection . company publications or letters is called ? internal recruitment ? job posting ? job advertisement ? open house 177.The purpose of overtime is to ? restrict recruiting ? increase working hours ? reduce variable cost ? provide contingent workers 176.To conduct job analysis. HR manager work together with all except ? worker ? recruit ? supervisor ? consultant 179.The test that measures ability to learn and to perform the job is called ? aptitude test ? work sample test ? vocational interest test ? job knowledge test 180.The process in which organization notifies its employees about job openings through notice boards.Organizations assess the training needs through ? company record ? customer complaints ? both of the given options ? none of the given options 175. career oriented and having good remuneration increase ? government influence ? recruiting cost ? image of organization ? attractiveness of job 174.

? recruitment ? training ? orientation 181. power. ? provides feedback from a verity of individuals. and achievement 182.Following are the phases of the Motivational Process except ? Need Identification ? Selecting Goals ? Extinction ? Consequences of performance Reward/punishments 185.Placing a dollar value on the worth of a job is known as ? Job Pricing ? Pay Grades ? Pay Ranges ? Single-Rate System 186. relatedness. mental. or emotional problems. ? expectancy. negative reinforcement. and valance ? existence. survivor s . and growth ? positive reinforcement.Total compensation constitutes of ? direct rewards ? indirect rewards ? both of the given options ? none of the given options 187. ? diminishes the effect of development in the appraisal process. and punishment ? affiliation. instrumentality. 184. ? aids in developing competitive intelligence.The 360 degree appraisal ? works best in large organizations.McClelland believes the needs for _____________________ are most important.A system of retirement benefits that provides benefits like disability insurance.___________are programs designed to help employees whose job performance is suffering because of physical. ? Employee Assistance Programs ? Wellness Programs ? Safety Programs ? Managed health 183.Following ways can be used to avoid the high turnover of employees except ? Use Recognition ? Use money ? Use Positive Reinforcement ? Empower Employees 188.

appraising and compensating employees. ? Labor Relations ? Organizational Behavior ? Human Resource Management ? Organizational Health and Safety Management 192. all of these areas of legal environment have influenced HRM except: ? Equal employment opportunity legislation ? Employees pay and benefits ? Employee competition legislation ? Job security 195. part-time and self-employed workers? ? Internal labor force ? Contingent work force ? High-performance work systems ? Downsized employees 193. health and safety and fairness concerns. ? Social Security ? Unemployment Compensation ? Workers Compensation ? Security benefit 189.One of the most popular methods of increasing employee responsibility and control is _______.____________ exists when individuals performing similar jobs for the same firm are paid according to factors unique to the employee ? Employee Equity ? Team Equity ? Internal Equity ? All of the given options 191.Upward appraisal is done by ? Immediate Supervisor ? Peers ? Subordinates ? None of the given options 190._________ is the process of acquiring. training. attending to their labor relations. and Medicare is called _________.benefits.Which basic function of management includes delegating authority to subordinates and establishing channels of communication? ? Planning ? Organizing ? Leading ? Staffing 194. ? Outsourcing ? "Military model" of management .Which of these refers to the temporary.Over the past 25 years.

David conducts new employee orientation for a large organization. 198. ? Deming . 199. ? Assertive ? Efficient ? Effective ? Entitled 201. ? Reinforce traditional values.Employee relations specialists are involved in which of these activities? ? Handling employee complaints ? Working with position control specialists in compensation ? Negotiating benefits packages ? Coordinating interview schedules 203. ? Employee training is offered through scheduled classes rather than on demand.Managers who meet designated goals are _______. ? Electronic resumes take less time to evaluate than paper resumes.Employee involvement requires extensive additional HRM activity in which of these areas? ? Training ? Benefits ? Labor negotiation ? Marketing 200. His work is within which basic HRM function? ? Management ? Motivation ? Career planning ? Training and development 202. ? Encourage employees to challenge the beliefs and values of other employees.? HRIS ? Work teams 196.The father of scientific management is ________.How do companies facilitate workforce diversity? ? Rely on external support systems for minority workers. more focused applicant pools. ? Build in accountability through surveys and audits. ? None of the given options.Which of these is a major dimension of HRM practices contributing to company competitiveness? ? Compensating human resources ? Acquiring and preparing human resources ? Managing the human resource environment ? All of the given options 197.How has technology changed HRM practices? ? Recruiting using the web generates smaller.

Which of these items would be in the highest security category of a typical HRIS? ? Employee name ? Former employers ? Salary ? Work location 206.Wal-Mart differentiates its business by offering the lowest prices.A large organization is an EEO employer with an affirmative action plan.__________ is the process of assessing progress toward strategic goals and taking corrective action as needed. knowledge and abilities ? Job announcements are posted on the company bulletin board 205. ? Strategic management ? Strategic planning ? Strategic control ? Diversification 209.Which of these decreases in the labor supply is the easiest to predict? ? Transfers-in ? Retirements ? Voluntary quits ? Prolonged illnesses 207._________ is the right to make decisions. Offering the lowest prices is Wal-Mart s _________. Which of these activities is performed as part of the plan? ? All job applicants must have a recommendation from current or past employee ? Insurance premiums from former employers of all applicants are analyzed ? Job requirements are determined based on skills. to direct the work of others and to give orders.Which of the following is considered a qualitative approach to job analysis? ? Position analysis questionnaire ? Interviews ? Department of Labor approach ? Functional job analysis .? Burns ? Taylor ? Hawthorne 204. ? Functional strategy ? Competitive advantage ? Distinctive competence ? Corporate strategy 208. ? Leadership ? Authority ? Delegation ? Management 210.

who is responsible for reducing unsafe working conditions and reducing unsafe acts by employees? ? Chief executive officer ? Chief safety officer ? Occupational safety and health officer ? Chief operations officer 214. 26 weeks ? 75.Which of the following personality characteristics are associated with people who are likely to exhibit violent behavior on the job? ? Neurotic ? Optimistic ? Extraverted ? Type A 212. 4 weeks 218.211. ? 50. 2 years ? 25.Which of these suggestions is an effective way to deal with stress? ? Meditation ? Exercise ? Talking with others ? All of the given options 213. 1 year ? 100.Unemployment benefits are typically about __________ percent of a person's earnings and last for__________.In most large facilities.Stress can affect not only your health. What else can be affected by stress? ? Family relationships ? Work performance ? Your attention to safety ? All of the given options 217.Which of the following is categorized as an indirect payment portion of employee compensation? ? Wages ? Salaries ? Employer-paid insurance ? Commissions 216.Who distinguished between intrinsic motivation and extrinsic motivation? ? Frederick Taylor ? Frederick Herzberg ? David McClelland ? Edward Deci 215.Unsafe acts can be reduced through all of the following methods except: . but also other aspects of your life.

Which of these is the most common type of retirement plan? ? Defined benefit ? ERISA ? Defined contribution ? Money purchase plan 220.Which one of the following statements is correct in relation to monetary rewards in accordance with Herzberg s Two-Factor theory? ? Pay increases are a powerful long-term motivator ? Inadequate monetary rewards are a powerful dissatisfied ? Monetary rewards are more important than non-monetary rewards ? Pay can never be used as a motivator 221.The relative position of an organization's pay incentives compared to other companies in the same industry is known as: ? Pay structure ? Pay appraisal ? Pay level ? Pay feedback 224.? ? ? ? Job rotation Screening Training Incentive programs 219.Which pattern of communication is the quickest way to send a message? ? The circle ? The chain ? The Y ? The wheel 222. Which of these is an example of chronic stress? ? An unhappy marriage ? Ongoing money problems ? Dissatisfaction with a job ? All of the given options 223.Poor quality lateral communication will result in which of the following? ? Lack of direction ? Lack of coordination ? Lack of delegation ? Lack of control 225.Chronic stress is the stress that wears at people day after day.Which of the following is a health hazard in the work place? ? Uncollected waste paper .

? Heavy object ? Frayed crypt ? All of the given options 226. Punishment III.Managers can motivate people to avoid performing dysfunctional behaviors by using: I. performance and inputs ? Inputs. performance and outcomes 229. All of the following are External Environmental Factors except ? Legal Considerations ? The Labor Force ? Customers ? Corporate Culture 232. effort and persistence ? Needs. but the same level of authority is ________ communication.Expectancy theory focuses on the relationships between which three factors? ? Needs. performance and outcomes ? Needs. Negative reinforcement ? I. Extinction II. III ? I and III ? II and III ? I and II 227.Workers' compensation benefits fall into all of these major categories except: ? Medical care ? Retirement benefits ? Disability income ? Death benefits 228. II. ? UP ward ? Downward ? Lateral ? Diagonal 231. The people who perform tasks in a wide variety of human resource-related areas are called ? HR Executives ? HR Generalists ? HR Specialist .Communication between two members of a project team from different function.A horizontal extension of the object to increase task variety is called: ? Job evaluation ? Job enrichment ? Job enlargement ? Job rotation 230.

the goal setting is a ? Top down process ? Bottom up process ? Process of top down support and bottom up development ? Function of senior management 235. 238.? All of the given options 233. A strategy intended to achieve fair employment by urging employers to hire certain groups of people who were discriminated against in the past is known as ? Fair employment ? Equal Employment Opportunity (EEO) ? Affirmative action ? Employment discrimination 234. The method that uses the organization s current level of employment as the starting point for determining future staffing needs is ? Zero Based Forecasting ? Bottom-Up Approach ? Forecasting Human Resource Availability ? None of the given options 237. What tactic will employers likely have to take to fill openings left by retiring employees? ? Instituting flexible work hours . What specific activities listed below are part of the organizing function? ? Giving each subordinate a specific task ? Recruiting prospective employees ? Training and developing employees ? Developing rules and procedures 239. Generally. _____ are authorized to direct the work of subordinates. Following are the reasons for conducting job analysis except ? Staffing workers ? Observing workers ? Training and Development ? Legal Considerations 236. job analysis can be performed in all of the following ways except ? Interviews conducted with departing employees ? Analyzing log books ? Observing hourly workers ? Giving workers checklist to indicate which tasks on the list are performed during job. ? Staff managers ? Line managers ? Leaders ? Advisory board members 240.

243.Career Development is: ? A formal approach taken by an organization to help its people acquire the skills and experiences needed to perform current and future jobs. and encounters give and take sessions and problem-solving techniques is called: ? Career counseling ? Workshop ? Development Plan ? On the job training 246. the person is in a position to establish realistic goals and determine how to achieve these goals. ? Demotion ? Lateral skill path ? Dual-career path ? None of the given options 245. ? Lectures & Seminars ? Assistant to Position ? Committee Assignments ? Simulations: 244.Following are the basic principles or conditions that facilitate learning except ? Participation ? Relevance ? Feedback ? Education 242. ? Self-understanding for future jobs. and to investigate specific organizational problems. to learn by watching others.Barriers to career advancement include: ? Lack of time ? Rigid job specifications ? Short-term focus ? All of the given options 247. Then.? Providing elder care ? Hiring more women ? Rehiring retirees 241. ? An employee s progresses vertically upward in the organization from one specific job to the next.______ is a career-path method recognizing that technical specialists can and should be allowed to continue to contribute their expertise to a company without having become managers. ? Both a vertical sequence of jobs and a series of horizontal opportunities.___________ can provide an opportunity for the employee to share in decision making.Training instruction for a small group.The basic skills possessed by the individual that are required to give certain performance are termed as: ? Ability . which employs such techniques as role-playing or simulation etc.

enhance.Without proper feedback about an employee s effort and its effect on performance. ______ is the process whereby union members vote out their union as their representative.? Motivation ? Experience ? Performance 248. provided to employees. ? Salary ? Experience ? Motivation ? Performance appraisal 251. and use power and other resources to obtain their preferred outcomes in a situation of uncertainty or disagreement. we run the risk of decreasing his/ her _________. ? External resource ? Internal systems ? Technical ? Systems 249. ? Authorization card ? Representation certification ? Representation decertification ? Trade union election 253. ? Contractual ? Individual ? Statutory ? Organizational . ? Organizational politics ? Executing authority ? Collective bargaining ? Position power 254. managers evaluate organizational effectiveness. We can define ____ as activities people perform to acquire.Using the __________ approach. safe working conditions and union formulation are _____ rights. Protection from discrimination.A career stage in which one begins to search for work and finds a first job is: ? Exploration period ? Establishment period ? Middle stage ? None of the given options 250. The ____ trust is based on the behavioral predictability that comes from a history of interaction ? Deterrence-based ? Knowledge-based ? Identification-based ? None of the given options 252.

created due to appointing an incapable applicant for a particular position as a result of an improper background investigation of that applicant? Select correct option: Neglectful hiring Careless hiring Negligent hiring Inattentive hiring . ? Path-goal leadership ? Vroom-Jago-Yetton model ? Leader-member exchange theory ? The situational leadership theory 260. ? Transformational ? Charismatic ? Autocratic ? Transactional 257. ? Disciplinary rules ? Corrective action ? Punitive action ? Hot-stove rule Which of the given term represents the liability of an employer. The first formal stage of the disciplinary procedure is ? Written Verbal Warning ? Written Warning ? Suspension ? Dismissal 258. Following the ____. The ______ leadership is a set of abilities that allows the leader to recognize the need for change. to create a vision to guide that change. leaders may use different styles with different members of the same work group.255. According to _____. The cost associated with employee separations and turnover includes: ? Recruitment & Selection costs ? Training cost ? Separation costs ? All of the given options 259. provide ample warning. ? Grievance ? Strike ? Arbitration ? Lockout 256. and be impersonal. and to execute that change effectively. be consistent. A situation in labor management negotiation whereby management prevents union members from returning to work is called _____. discipline should be immediate.

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