Oriental Hospitality Consultants – OrientalHospitality.

com

JOB DESCRIPTIONS – ROOM DIVISION - ACCOUNTING AGENDA
1.01 Financial Controller 1.03 Chief Accountant 1.04 Credit Controller 1.05 Cost Control Officer 1.06 Accountant 1.07 Accounts Payable 1.08 Accounts Receivable Supervisor 1.09 Accounts Receivable Clerk – Collector 1.10 Cashier Supervisor 1.11 General Supervisor 1.12 Outlet Cashier 1.13 Purchasing Manager 1.14 Purchasing Executive 1.15 Purchasing/Receiving Supervisor 1.16 Receiving/Purchasing Supervisor 1.17 Pay Master 1.18 Purchasing Agent 1.19 Store Supervisor 1.20 F&B Store man 1.21 Receiving Clerk Store Man 1.22 Cost Analyst 1.23 Day Audit 1.24 Financial Controller Confidential Secretary 1.25 IT Manager

Oriental Hospitality Consultants – OrientalHospitality.com

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO : FINANCIAL CONTROLLER : Accounting : General Manager Managing Director : Accounting Staffs.

SUPERVISES

JOB SUMMARY : 1. Ensure all internal and external reporting functions are managed in a timely accurate and professional manner and in line with hotels schedule and policy. 2. Reconciliation of all Balance Sheet Asset and Liability accounts to ensure owners investment recorded and managed in line with hotels policy. 3. Maintaining staff, to ensure that all sections of Accounting Department’s staff are functioning properly and efficiently as per standard Policies and Procedures. 4. Assist in the preparation of outlook forecasts/budgets for future planning.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: 1. Preparing and/or reviewing daily, weekly and monthly reports in accordance with reporting calendars hotels Finance Policy, ensuring that all reports are submitted on a timely basis and accurate. 2. Hiring, training and evaluating of the Accounting Department’s staff performance. 3. Reviewing hotel Management Agreement to ensure compliance. 4. Liaise with other departments re : Policies and Procedures compliance. 5. Preparing schedule and reports as requested by the Owners. 6. Training/counseling with other Department Heads re : Outlook and profitability. 7. Taxation : Reviewing all tax matters to ensure that all tax calculations are in line with the Tax Regulation and submitted to the Government Office in a timely manner as :

Oriental Hospitality Consultants – OrientalHospitality.com Monthly Tax Payments :       Expatriate and Local Employee’s income Tax Payable Value Added Tax (VAT) Withholding Tax on company Fees Retail Tax (PB.1) Withholding Tax on Professional Fees Other Withholding Taxes Annual Tax Returns :       Expatriate and Local Employee’s income Tax Payable Value Added Tax (VAT) Withholding Tax on Sheraton Fees Retail Tax (PB.1) Withholding Tax on Professional Fees Other Withholding Taxes

8. Assist in handling of Internal/External Audit as well as the Tax Audit to prepare the information as requested by the concerned parties. Oversee the completion of in house audits (Payroll, Cashier, etc). 9. Preparation of Fiscal Budget, Manpower and reforecast. 10. Preparation of any special analysis as may be requested by Head Office and Department Heads. 11. To be responsible for operationally running the Accounting Department, and in this role, ensure that General Manager and Excom are informed on financial issues relating to the hotel. 12. To keep confidentiality. 13. Instigate monthly Communication Meeting. 14. To motivate staff, giving a feeling of team spirit and pride. 15. To follow the Hotels Code of Conduct.

The responsibilities are: 1. Controlling of accuracy of any tax calculations, and timely payments, to avoid any tax penalties, tax administration fines and interest on tax payable. 2. Minimize idle money by investing funds available, looking to the competitive interest rates of Short Term Deposit given by Banks to generate owner income. 3. By improving the employee’s attitude, discipline, sense of belonging, sense of responsibility and knowledge to maximize productivity, reduce staff turnover. 4. Minimize risk of error/fraud in pay preparation and cashiering through regular audit and Administration of internal controls. 5. Involvement and participation in profitability analyzing and planning. 6. Ensure that staffs are given training to meet the requirements of the job. 7. Liaise with other Departments re: Policy compliance. 8. To keep confidentiality.

Oriental Hospitality Consultants – OrientalHospitality.com

JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Fluent communicate in English writing and speaking. University graduate. Good accounting knowledge Has experience minimum 2 years in Financial Controller position at 5 star hotels. Good Computer knowledge. Accurate and precise in figure.

DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel. Male or female with age range 30 – 45. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

WORKING CONDITIONS Office hours is as determined for the category of Accountant and willing to work long hours during month end or year end closing.

NEEDED ATTRIBUTES Attitudes: High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament: Calm, Sociable, Have sense of Humor and Adaptable.

Oriental Hospitality Consultants – OrientalHospitality.com

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: …………………………… Date: ........ Signed: ………………………...... Date

Signed: …………………………… Date: …

Oriental Hospitality Consultants – OrientalHospitality.com

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES : CHIEF ACCOUNTANT : Accounting : Financial Controller. : Accountant, General Cashier, Paymaster, Account Payable.

JOB SUMMARY : The preparation of financial accounts on a monthly/yearly basis and the reconciliation of Balance Sheet accounts in accordance with Hotels Finance Policies. Oversee the day accounting functions, to ensure timely and accurate input to the reporting timetables.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: Prepare general ledger journal. Review General Ledger and Departmental Income Statement output from Computer. Review Daily Revenue Journal before distributes to other department. Attend to the daily administration of the accounting office and identify and resolve problems in conjunction with respective members of staff. Co-ordinate and prepare Profit and Loss and Balance Sheet financial statements monthly, to meet reporting timetable. Participate as requested in stocktakes of beverage, general inventory. Co-ordinate and manage Controller Department archiving system. Reconcile Asset and Liability accounts as designated monthly. Reconcile all of Bank account on monthly basis. Additional tasks as required by the Financial Controller. Co-ordinate and supervise compliance to Accounting checklist. Assist in preparation of Taxation Returns.

The responsibilities are: - Assisting the preparation of the Profit and Loss forecast of financial performance (outlook) on a monthly basis, for the following month. - Assist in monitoring the Hotel’s compliance to Corporate and internal Policies & Procedures and to recommend new Policies & Procedures when necessary. - Ensure that staffs are given training to meet the requirements of the job. - Administer internal controls to minimize theft/fraud and maximize profitability. - Participation in profitability analyzing and planning. - Identify cost saving/revenue generating opportunities to improve the hotel profitability.

Oriental Hospitality Consultants – OrientalHospitality.com - Routine reconciliation of Balance Sheet and Bank accounts ensures the profit and loss reported is a true and fair representation of the hotel’s performance. - Liaise with other Departments re : Policy compliance. - Minimize risk of error/fraud in pay preparation and cashiering through regular audit and Administration of internal controls. - To keep confidentiality.

JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Fluent communicate in English writing and speaking. University graduate. Good accounting knowledge Has experience minimum 2 years at 5 star hotels. Good Computer knowledge. Accurate and precise in figure.

DESIRABLE QUALIFICATIONS WORKING CONDITIONS Office hours is as determined for the category of Chief Accountant and willing to work long hours during month end or year end closing. NEEDED ATTRIBUTES Aptitudes: High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament: Calm, Sociable, Have sense of Humor and Adaptable. Must be able to contact with all levels of personnel within the hotel. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

Oriental Hospitality Consultants – OrientalHospitality.com

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: …………………………… Signed: …………………………… Signed: …………………………… Date: ..... Date:..... Date: …

Oriental Hospitality Consultants – OrientalHospitality.com

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES : CREDIT CONTROLLER : Accounting : Financial Controller : Collector

JOB SUMMARY : Responsible for all aspects of credit control as well as processing of the daily accounts receivable transaction to ensure collectibility of all receivables in line with Hotels Finance Policy. Although functionally, he does not report to the A/R Supervisor, it is necessary that the works very closely with him.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: - To follow up collection of A/R regularly in a firm but diplomatic manner calculated to produce results and at the same time maintain good relations with the customer/guests. To review the supporting document and verify the accuracy of the balances of receivable. To recommend write off uncollectible accounts. To report immediately any unfavorable information received affecting a customers credit standing so that appropriate action may be taken. To report directly to Financial Controller, all matters affecting credit and collection. To ensure that accounts, statement, and follow up letters are mailed on timely basis. To prepare the list of slow payers, skippers, etc. Register commissions due to the authorized travel agent. To conduct Monthly Credit Meeting

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The responsibilities are: - Together with Account Receivable Supervisor maintain & control System Accounts Receivable

Oriental Hospitality Consultants – OrientalHospitality.com - Monitored that Credit Policy as adopted by the hotel is thoroughly implemented & followed up. - Make sure that invoices and statement of accounts are sent out regularly. Make sure all necessary information has been advised to Financial Controller for account exceeding more 30 days. Minimize the risk of Fraud and Error in Accounts Receivable. To manage the Accounts Receivable Aging List to ensure that collections are made in timely manner with no less than 90% of total debt in current and 30 days. To keep confidentiality.

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JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Must be able to communicate in English writing and speaking and other languages that are an advantage. Preferably with Accounting Background. Experience in Back Office or Accounting at least 1 – 2 years. Computer Literate. Accurate and precise in figure.

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DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel and with the hotel guests. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

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WORKING CONDITIONS Office hours is as determined for the category of Credit Controller staff and willing to work long hours during month end closing. NEEDED ATTRIBUTES Aptitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

Oriental Hospitality Consultants – OrientalHospitality.com

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities.

Employee:…………………………………. Department Head:………………………… Personnel Manager:……………………….

Signed: ……………………………Date: ....... Signed: ………………………… Date:……

Signed: …………………………… Date: ........

Oriental Hospitality Consultants – OrientalHospitality.com

Resort & Spa Job Description

JOB TITLE DEPARTMENT REPORTS TO SUPERVISES JOB SUMMARY cost of

: COST CONTROL OFFICER : Accounting : Financial Controller. : : To assist Cost Analysis providing report for daily and monthly Food and Beverage as well as all store items inventory.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. Daily Duties: - Compare original storeroom requisition against copy from area requisition to eliminate alterations. - Evaluate Butcher shop requisitions. - Evaluate inter-kitchen transfer. - Summarize beverages for cooking and food to bars. - Summarize and reconcile direct food & bar issues. - Calculate the cost of office’s meals. - Prepare daily Food and Beverage cost report. Monthly Duties: - Take physical inventories in the Food - Beverage, Spa and Engineering storerooms. - Check any difference of actual physical inventory and book inventory and prepare an over/short list. - Price, extend and total the storeroom inventories. - Summarize recapitulation of purchases and reconcile the total figure with the Cost Analysis staff. - File all documents and work papers of the previous month.

The responsibilities are: Responsible under the direction of the Cost Analysis, to safe guard the company’s investment in Food and Beverage inventory and also for all store items. To provide management with accurate and timely operational cost figures.

Oriental Hospitality Consultants – OrientalHospitality.com - To keep costs in line with what they should be (budget) and attain the maximum gross profit on food and beverage sales. - Eliminate waste, pilferage or losses of food and beverage. - Lower the cost without reducing the established quality or quantity of the portions. - Make it possible to supply better food and drinks without increasing the cost.

JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Able to communicate in English writing and speaking is an advantage. Preferably with Accounting Background. Good accounting knowledge. Computer Literate. Accurate and precise in figure.

DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

WORKING CONDITIONS Office hours is as determined for the category of Cost Control Officer and willing to work long hours during month end and year end closing or inventory.

NEEDED ATTRIBUTES Aptitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

Oriental Hospitality Consultants – OrientalHospitality.com

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: …………………………… Date:........... Signed: …………………………… Date:….... Signed: ………………………….... Date:……

Oriental Hospitality Consultants – OrientalHospitality.com

Resort & Spa Job Description

JOB TITLE DEPARTMENT REPORTS TO SUPERVISES

: ACCOUNTANT : Accounting : Financial Controller. : Account Receivable Supervisor.

JOB SUMMARY : The preparation of financial accounts on a monthly/yearly basis and assisting reconciled of Balance Sheet accounts in accordance with hotels Finance Policies. Oversee the day accounting functions, to ensure timely and accurate input to the reporting timetables.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: Prepare General Ledger journal. Review the Account Receivable Payment and adjustment journal if necessary. Review Daily Revenue Journal before distributes to other department. Attend to the daily administration of the accounting office and identify and resolve problems in conjunction with respective members of staff. Review the Fidelio account (PM and Trash) and reconcile accordingly and minimize the unidentified amount. Participate as requested in stocktakes of beverage, general inventory. Additional tasks as required by the Financial Controller. Co-ordinate and supervise compliance to Accounting checklist.

The responsibilities are: - Ensure that staffs are given training to meet the requirements of the job. - Administer internal controls to minimize theft/fraud and maximize profitability. - Identify cost saving/revenue generating opportunities to improve the hotel profitability. - Assisting the Chief Accountant to reconcile of Balance Sheet and Bank accounts ensures the profit and loss reported is a true and fair representation of the hotel’s performance. - Liaise with other Departments re : Policy compliance. - Minimize risk of error/fraud in pay preparation and cashiering through regular audit and Administration of internal controls. - To keep confidentiality.

Oriental Hospitality Consultants – OrientalHospitality.com

JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Fluent communicate in English writing and speaking. Accurate and precise in figures. Good accounting knowledge

DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

EXPERIENCE: At least 5 years in 4 or 5 star properties COMPUTER LITERATE: Good Computer knowledge. EDUCATION: University degree AGE: Minimum 25 - 30 years old WORKING CONDITIONS Office hours is as determined for the category of Accountant and willing to work long hours during month end or year end closing. NEEDED ATTRIBUTES Attitudes: High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament: Calm, Sociable, Have sense of Humor and Adaptable.

Oriental Hospitality Consultants – OrientalHospitality.com

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: …………………………… Date:......... Signed: …………………………… Date:…… Signed: …………………………… Date:……

Oriental Hospitality Consultants – OrientalHospitality.com

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES JOB SUMMARY : ACCOUNTS PAYABLE : Accounting : Financial Controller : : Control the regular payment of all expenses of the Hotel.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are : Verify all items on purchase orders, receiving records and invoices of the suppliers. Verify all items on the returned merchandise and credit notes of the suppliers. Prepare the payment voucher for all hand cheques. Prepare the payment voucher for A/C Payable trade and accounts distribution of all invoices and credit note of the suppliers. Prepare cheques for all payment and transmit for signature to Financial Controller with payment voucher and all necessary supporting documents. Check monthly supplier statement against accounts payable record. Keep and up-date accounts payable in case of payments by installments. Check the calculation on A/C Payable envelope F&B Purchase.

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The responsibilities are: Maintain and Control Fidelio System Accounts Payable. Check and Make sure that all of expenses allocate as per proper account. To ensure all expenses paid are authorized by the relevant Department Heads to ensure payment does not occur for goods not authorized. Arranging payment according to supplier terms.

Oriental Hospitality Consultants – OrientalHospitality.com

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Reconciliation of Account Payable Trade Creditor control account in General Ledger to aged of payables report. Review quarterly the outstanding cheques register. To keep confidentiality.

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JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Must be able to communicate in English writing and speaking and other languages that are an advantage. Preferably with Accounting Background. Experience in Back Office or Accounting at least 1 – 2 years. Computer Literate. Accurate and precise in figures.

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DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel. Male or female with age range 25 – 30. Good attitude and well groomed. Honesty – Integrity. Open minded & reliable

WORKING CONDITIONS Office hours is as determined for the category of Account payable staff and willing to work long hours during month end closing.

NEEDED ATTRIBUTES Aptitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

Oriental Hospitality Consultants – OrientalHospitality.com

BUSINESS ETHICS

The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: ……………………………Date: ........... Signed: …………………………. Date:…… Signed: ……………………………Date: ……

Oriental Hospitality Consultants – OrientalHospitality.com

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES JOB SUMMARY : ACCOUNTS RECEIVABLE SUPERVISOR : Accounting : Financial Controller, Accountant. : Account Receivable Clerk . : To record all amounts due to Hotel by guests, concessionaries tenant and employees. Work closely and co-ordinate with Credit Controller.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are : Check all amount cheques are posted correctly with supporting documents. Balancing daily transfer to city ledger, posting editing and updating to accounts receivable system. Reconcile all credit card charges to payments received. Check and make sure that grouping of account receivable agree with the respective credit facilities number. Prepare and sending invoices within 48 hours after guest departure or at the earliest possible time. Preparing, distributing invoices for employee city ledger accounts monthly. Preparing and posting rebates and recording. Print out the monthly Aging report and distribute to all concerned.

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The responsibilities are: Together with Credit Controller maintain and control Fidelio System Accounts Receivable.

Oriental Hospitality Consultants – OrientalHospitality.com - Make sure invoices and statements of accounts are submitted to Credit Controller. Make sure all necessary information has been advised to Financial Controller for account exceeding more 30 days. Make sure every month that the different classifications of A/R agree with the respective control cards and prepare and aged trial balance of all accounts receivable. Minimize the risk of Fraud and Error in Accounts Receivable. To manage the Accounts Receivable Aging List to ensure that collections are made in timely manner with no less than 90% of total debt in current and 30 days. To keep confidentiality.

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JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Must be able to communicate in English writing and speaking and other languages that are an advantage. Preferably with Accounting Background. Experience in Back Office or Accounting at least 1 – 2 years. Computer Literate. Accurate and precise in figure.

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DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel and with the hotel guests. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

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WORKING CONDITIONS Office hours is as determined for the category of Account Receivable staff and willing to work long hours during month end closing. NEEDED ATTRIBUTES Aptitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

Oriental Hospitality Consultants – OrientalHospitality.com

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: …………………………… Date.......... Signed: …………………………… Date:… Signed: …………………………… Date…

Oriental Hospitality Consultants – OrientalHospitality.com

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES JOB SUMMARY : A/R CLERK - COLLECTOR : Accounting : Credit Controller. : : Ensure timely billing of accounts and maintain receivable records.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: Collection to Travel Agent/Company. Handling conference such as run-down meeting with the Organizer and Convention Department, billing, prepare invoice and sending invoice to the concern Organizers. Respond to customer (Travel Agent and Organizer) queries as requested. Preparing, distributing invoices for employee city ledger accounts monthly. Preparing, distributing and filing invoices for all check out with balance account (FIT, GIT, Conference) Preparing, distributing and filing for all tenant telephone and rental invoices monthly. Reconciliation of account when necessary Reminding due accounts. To keep confidentiality.

The responsibilities are: - Ensure all accounts are invoiced in an accurate and timely manner to facilitate. - Identity potential problems and bring them to the attention of the Credit Controller and Financial Controller. - Minimize the risk of Fraud and Error in Accounts Receivable. - To keep confidentiality.

Oriental Hospitality Consultants – OrientalHospitality.com

JOB PROFILE:

SKILLS AND KNOWLEDGE REQUIREMENTS Able to communicate in English writing and speaking is advantage. Good accounting knowledge Good Computer knowledge. Accurate and precise in figure.

DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable Driving license is necessary.

WORKING CONDITIONS Office hours is as determined for the category of A/R Clerk – Collector and willing to work long hours in case of urgent appointment from company for collection.

NEEDED ATTRIBUTES Attitudes: High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament: Calm, Sociable, Have sense of Humor and Adaptable.

Oriental Hospitality Consultants – OrientalHospitality.com

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: …………………………… Date:........... Signed: …………………………… Date:….. Signed: …………………………… Date: …..

Oriental Hospitality Consultants – OrientalHospitality.com

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES JOB SUMMARY : : : : : CASHIER SUPERVISOR Accounting Financial Controller Outlets Cahiers Train outlets cashiers and to organize and supervise their work

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: - Prepare the checks/bills and distribute to every outlets cashier and make sure that are enough to cover during operation. Coordinate with General cashier for small change and distribute to outlet cashiers. Request additional house bank during weekend/public holiday and distribute to every outlet cashiers. Monitoring stock of checks/bills, stationary for cashier and cigarettes. Resolve any problem concerning the cashiers including engagement proposals or dismissal.

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The responsibilities are: Prepare a working schedule of all restaurant cashiers. Train all new restaurant cashiers to assist and solve the problems during their work. Make sure that a sufficient supply (forms) & latest menu and guest checks is handed daily to the cashiers and follow up for the missing checks. Replace the cashier during lunch or dinner. Make sure that a cashier is available for banquets function.

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Oriental Hospitality Consultants – OrientalHospitality.com

JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Must be able to communicate in English writing and speaking and other languages that are an advantage. Preferably with Accounting Background. Good accounting knowledge. Computer Literate. Accurate and precise in figure.

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DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel and with the hotel guests. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

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WORKING CONDITIONS Willing to work long hours. NEEDED ATTRIBUTES Aptitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

Oriental Hospitality Consultants – OrientalHospitality.com

BUSINESS ETHICS

The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: ……………………………Date: ........... Signed: ……………………………Date:…..... Signed: …………………………… Date: ……

Oriental Hospitality Consultants – OrientalHospitality.com

Resort &Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES : GENERAL CASHIER : Accounting : Financial Controller :

JOB SUMMARY : Reconcile all monies deposited and maintain control over the central cashier float and other cashier floats in the hotel. Prepare daily banking, including foreign exchange conversion.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: - Prepare money to be deposited in Bank. Prepare reimbursements of cashier floats (due back). To complete General Cashier’s summary. Maintain foreign exchange sales rate and prepare foreign exchange receipt for banking. Liase with security services for witnessing opening of drop safe and for daily banking. Periodical floats counts and daily float count of main float. Maintain a record of cashier discrepancies for investigation and follow up. Manage Petty Cash Impress and reconcile at month end. Give change where needed. Organize Cash, order and arrange foreign drafts. Assist Paymaster as required in processing tax and other duties.

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Oriental Hospitality Consultants – OrientalHospitality.com

The responsibilities are: - Ensure that the depositing of all monies in the drop safe is witnessed on the register. Collect and verify together with a witness all envelopes of the daily deposits by the cashiers. Register on the cash report and include in he bank deposit all amounts which have arrived by mail and which in general have been remitted by the secretary of the GM. Check daily her cash fund & see that all petty cash disbursements have been registered properly. Ensure money deposited and reconciled daily. Liases with other cashier regarding discrepancies and try to resolve any problems. Cash reconciliation to General Ledger. Minimize fraud in cash handling. To keep confidentiality.

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JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Must be able to communicate in English in writing & speaking, other languages are an advantage. Preferably with Accounting Background. Experience in Back Office or Accounting at least 1 – 2 years. Computer Literate, accurate and precise in figures

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DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel and with the hotel guests. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity., open minded & reliable

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WORKING CONDITIONS Office hours is as determined for the category of General Cahier staff and willing to work long hours during month end closing. NEEDED ATTRIBUTES Aptitudes :

Oriental Hospitality Consultants – OrientalHospitality.com High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

BUSINESS ETHICS

The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Signed: …………………………… Date:........... Signed: …………………………… Date:…....

Oriental Hospitality Consultants – OrientalHospitality.com Personnel Manager:………………………. Signed: …………………………… Date: ……

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES JOB SUMMARY : : : : Purchasing Manager Purchasing Financial Controller Purchasing /Receiving Clerk/ Head Store

: Under the general guidance of the Financial Controller and within the limits of Hotels policy and procedure, is responsible for translating the business plan into the material and service requirements of the hotel and plans and executes their acquisition storage, and issuance

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, in Administration report to Financial Controller, Collaboration with Receiving, storekeeper, direction may be given for tasks outside the scope of work described as follows: The duties are:  Translates operating forecasts into material requirement plans and thereby determines standard stock and reorder levels with Department Heads and Management.  Control the purchasing and receiving of goods procedures. Ensure that the correct procedures are followed prior to the ordering of all goods and services. That the quality and quantities of goods received are checked against purchase orders.  Maintain efficient and effective price control through the completion of regular price comparisons.  Control the storing and issuing of all stock. The Purchasing Manager has to control and register the flow of goods in and out from the following areas: receiving, storerooms, main kitchen, F & B outlets.  Control daily loading of purchases, issuing and transfers into the inventory system. All transactions must be supported by correctly completed, signed and legitimate documentation.  Control the recording of all FOC stock; obsolete stock; breakages and wastage.  Monitor par level of stock in the storeroom, bars, restaurant, deli and housekeeping stores. Review par level periodically with relevant department head.  Be versed in all aspects of the Hotel Food and Beverage system (including POS system) and maintain the integrity and accuracy of the records.  Participates in negotiations for service contracts.  Identifies and develops reliable sources of supply.  Identifies and organises adequate storage for all perpetual inventory items.  Protects inventories from waste, spoilage and theft.

Oriental Hospitality Consultants – OrientalHospitality.com  Keeps abreast of the marketplace as to innovation and value.  Maintain record of signatures and ensure that register is kept up to date at all times.  Issue purchase order and requisition books and maintain register. Ensure that Purchase order and requisition books are issued only when the previous one is returned. Ensure that such stationery is kept in a secure location.  Any commissions of goods received from suppliers must be given to Financial Controller to record. COST CONTROL          Ensures that market surveys are completed in co-ordination with the Executive Chef and F&B Service Manager. Performs related duties and special projects as assigned. Maintains cost records as outlined in the Cost Control Manual. Completes and distributes cost and sales potential reports as requested by Management. Carries out daily random samples of receiving reports and market lists, investigates quantity and price differences and reports unresolved discrepancies to the Financial Controller. Updates and distributes purchase price comparisons and sales statistics as required. Updates and maintains production standard worksheets. Provides timely month-end accounting information with pertinent observations to enable completion of month-end financial reports. Organises inventory taking for food and beverage, general supplies and operating equipment.

COMMUNICATION:  Supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Department’s Operations Manual.  Ensure that the Department’s Operation Budget is strictly adhered to and that all costs are strictly controlled. Ensure that all employees have a complete understanding of and adhere to the Hotel’s Employee Rules and regulations

PERSONNEL & DEVELOPMENT  Supervises Head Store and Receiving Clerk, verify posting by receiving clerk and head store.  Assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.  Ensure that all employees provide a courteous and professional service at all times and follow up where necessary.  Assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency and follow up where necessary.  Supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Department’s Operations Manual.  Ensure that the Department’s Operation Budget is strictly adhered to and that all costs are strictly controlled.  Ensure that all employees have a complete understanding of and adhere to the Hotel’s Employee Rules and Regulations.  To ensure that / attend regular On Job Training are conducted within the department.  To ensure that these training are been recorded  To actively participate in the quality circle within the hotel

Oriental Hospitality Consultants – OrientalHospitality.com

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PROFESSIONAL SKILLS 3 to 5 years experience in a Purchasing / Cost control capacity Ability to use major inventory control system Established contact with various suppliers and market leaders in hotel & catering supplies Currently holding a similar position. Experience in working with and directing work team Ability to make detailed analysis on financial findings both on written and oral presentation Proven communicator with negotiation skills Experience in preparing budget Communicate and gain commitment to action from a range of people

JOB PROFILE
SKILL AND KNOWLEDGE REQUIREMENTS Able to communicate in English writing and speaking in advance Preferable from hotel background, good in handling/solving problems Computer literate

DESIRABLE QUALIFICATIONS Must able to contact with all level of personnel within the hotel Male/female Good attitude, good grooming and good appearance Honestly-integrity, open mind and reliable and able to lead people

WORKING CONDITIONS Office hours is as determined for the category of Purchasing Executive, willing to work long hours as requirement NEEDED ATRIBUTES Attitudes: High achievement, self motivate, clear thinker, analytical, friendly and an out going personality, have a good sense of humor and able to work long hours effectively and communicate well with people at all level Temperament: Calm, Sociable, Have sense of Humor and Adaptable

Oriental Hospitality Consultants – OrientalHospitality.com

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: …………………………… Date: ....... Signed: …………………………… Date: Signed: …………………………… Date: …

Oriental Hospitality Consultants – OrientalHospitality.com

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES : OUTLET CASHIER : Accounting : Cashier Supervisor :

JOB SUMMARY : Responsible of making sure that all sales for food and beverage are duly registered and that checks signed by guest staying at the hotel are properly and immediately transmitted to the front office.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: - Take the house bank from safe deposit box and prepare the checks/outlet bills, make sure that we have enough stock. All charges pertaining to the hotel guests must immediately be sent to front office so that it is possible to constantly update the guest folio. Credit card and city ledger accounts are to be handled as per instructions in the Credit manual. For any other charge, the cashier must make sure that the signature of the guest and all other useful information are properly legible. At the end of duty, the cashier must prepared and envelope to deposit the cash taking of the day, after having previously put aside the exact amount of his cash fund. The cash fund will be put in to his safe deposit box whereas the envelope will be deposited in the one reserved to the General Cashier. Front office cashier will witness the deposit of the envelope in writing. The witness should not know the contents of envelope but will simply assure that it has been deposited in the safe deposit box. All cashier should know the procedures of controlling the cash funds. At the end of his/her duty, each cashier must do a cross balance of his daily summary.

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Oriental Hospitality Consultants – OrientalHospitality.com - All cancelled checks must indicate the reason of cancellation and the signature of a responsible member staff. All price alternations must also be previously approved

The responsibilities are: - The correct recording of all sales of food and beverage. An efficient control of all money which are at his/her disposal and pertaining either to his cash fund or sales receipts. Make sure that all sales are properly recorded and that signature of the guest legible. In many cases, this will included the checking of credit cards. Prepare the daily outlets summary. Control all checks which have been handed over to him irrespectively of whether they have been used or not. To keep confidentiality.

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JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Must be able to communicate in English writing and speaking and other languages that are an advantage. Preferably with Accounting Background. Good accounting knowledge. Computer Literate. Accurate and precise in figure.

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DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel and with the hotel guests. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

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WORKING CONDITIONS Willing to work long hours. NEEDED ATTRIBUTES Aptitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels.

Oriental Hospitality Consultants – OrientalHospitality.com Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Signed: ……………………………Date: ........... Signed: ………………………… Date:……

Oriental Hospitality Consultants – OrientalHospitality.com Personnel Manager:………………………. Signed: …………………………… Date: ……

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES : : : : Purchasing Executive Purchasing Financial Controller Purchasing /Receiving Supervisor & Purchase Agent

JOB SUMMARY : To secure required material, supplies, equipment and services as needed for the hotel and full in charge to maintenance the operation of Purchasing Department running well. Responsibilities to take care all the General and Engineering requirements

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, in Administration report to Financial Controller, Collaboration with Receiving, storekeeper, direction may be given for tasks outside the scope of work described as follows: The duties are: To maintenance competitive quotations of F&B, General and Engineering items Input/record quotations in the data system Daily communication with Purchasing/Receiving supervisor and Purchasing Agent to make sure all delivery order are on schedule requirement with the right specification and Best quality To process PR & PO at all related in General and Engineering with at least three quotations for new item, except urgent request and for old item should be supported document as repeat order by always bargaining and approved by Financial Controller To assure all supporting documents for PR&PO of Store Item, General are complete & correct Placing order appropriate supplier by Phone or Fax and ensure regarding the Quantity, Quality, Price agreement, Delivery time and term of Payment Communicated with department concerned to make sure the item request meets with the requirement – identify need by sample, specification, detail brand etc

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Oriental Hospitality Consultants – OrientalHospitality.com - Follow up the outstanding orders immediately with tracing system Distribute and files all papers to department concerned

- Market Survey in every Three Months The responsibilities are: Cooperated to maintenance daily operational of Purchasing Department with Purchasing Supervisor and Purchasing Agent in regarding Best price, Best quality and Best quantity Reporting the special case in condition of urgent or need approval with FC Supervising Purchasing/Receiving Supervisor and Purchasing Agent in daily operation Issuance an Authorized PR & PO of Engineering, General, Store Item company policy& procedure as per

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Monthly comparison from supplier doing for market list for Perishable items such as: Vegetables, Chicken, Meat and Fruits Rotation with Purchasing Supervisor in handling daily Market List in absence of Purchasing Agent Responsible to inform any outstanding items, handling Patty Cash of Purchasing Doing custom clearance of delivery Import item, keep cleanliness in purchasing area Pick up urgent goods in case can not be delivered by suppliers and ready for direct/cash purchases Always keep good relation with others in Purchasing, Receiving and other Department

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JOB PROFILE
SKILL AND KNOWLEDGE REQUIREMENTS Able to communicate in English writing and speaking in advance Preferable from hotel background, good in handling/solving problems Computer literate

DESIRABLE QUALIFICATIONS Must able to contact with all level of personnel within the hotel Male/female Good attitude, good grooming and good appearance Honestly-integrity, open mind and reliable and able to lead people

WORKING CONDITIONS Office hours is as determined for the category of Purchasing Executive, willing to work long hours as requirement NEEDED ATRIBUTES Attitudes:

Oriental Hospitality Consultants – OrientalHospitality.com High achievement, self motivate, clear thinker, analytical, friendly and an out going personality, have a good sense of humor and able to work long hours effectively and communicate well with people at all level Temperament: Calm, Sociable, Have sense of Humor and Adaptable

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Signed: ……………………………Date: ...........

Oriental Hospitality Consultants – OrientalHospitality.com Department Head:………………………… Signed: ………………………… Personnel Manager:……………………….

Date:……

Signed: …………………………… Date: ……

Resort &Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES : : : : Purchasing/Receiving Supervisor Purchasing Purchasing Executive Purchasing Agent

JOB SUMMARY : His/her duty full in charge to maintenance the operation of Purchasing Department running well, Responsibility to take care requirement from all the General item such as, printing item, guest supplies, uniform, advertising and required from other Department such as F&B, Front Office, Le Spa, A&G, Housekeeping, Laundry DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work as follows: The duties are: To maintain competitive quotations of General items such as, Printing item, Guest Supplies, Uniform, Advertising & any requirement from other Department (F&B, Front Office, Spa, A&G) Input/record quotations in the data system Daily communication with Receiving Supervisor to make sure all delivery order are on schedule requirement with the right specification and Best quality To process PR & PO at all related in general with at least three quotations for new item, except urgent request and for old item should be supported document as repeat order by always bargaining and approved by Purchasing Executive Placing order appropriate supplier by phone or fax and ensure regarding the quantity, quality, price agreement, delivery time and term of payment Communicated with department concerned to make sure the item request meets with the requirement – identify need by sample, specification, details brand etc Follow up the outstanding orders immediately with tracing system Distribute and files all papers to department concerned

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Oriental Hospitality Consultants – OrientalHospitality.com The responsibilities are: To assist Purchasing Executive in carry out daily operations of Purchasing Department in regarding Best price, Best quality and Best Quantity Reporting the special case in condition of urgent or need approval with Purchasing Executive Supervising Purchasing Agent in daily operation Rotation with Purchasing Executive in handling daily Market List (food) for absences of the Purchasing Agent Responsible to informed an Outstanding items Recorded Monthly Report Attendance of Purchasing Department Doing custom clearance of Printing item (sales & marketing programs) Pick up urgent goods in case can not be delivered by suppliers and ready for direct/cash purchases Always keep good relation with others in Purchasing, Receiving and other Department Keep cleanliness in purchasing area

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JOB PROFILE
SKILL AND KNOWLEDGE REQUIREMENTS Able to communicate in English writing and speaking in advance Preferable from hotel background Good in handle/solve the problem Computer literate

DESIRABLE QUALIFICATIONS Must able to contact with all level of personnel within the hotel Male/female Good attitude, good grooming and good appearance Honestly-integrity Open mind and reliable and able to lead people

WORKING CONDITIONS Office hours is as determined for category of purchasing agent & willing working long hours as requirement NEEDED ATRIBUTES Attitudes:

Oriental Hospitality Consultants – OrientalHospitality.com High achievement, self motivate, clear thinker, analytical, friendly and an out going personality, have a good sense of humor and able to work long hours effectively and communicate well with people at all level Temperament: Calm, Sociable, Have sense of Humor and Adaptable

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities.

Oriental Hospitality Consultants – OrientalHospitality.com Employee:…………………………………. Signed: ……………………………Date: ........... Department Head:………………………… Personnel Manager:………………………. Signed: ………………………....... Date:…..... Signed: …………………………… Date: ……

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES : RECEIVING/PURCHASING SUPERVISOR : Accounting : Financial Controller : Receiving Clerk

JOB SUMMARY : His duty to see that all merchandise received at the hotel has been properly ordered and that the goods are in perfect condition before transmitting them to the general stores or the different departments and also helping the purchasing day to day operation.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: Authorizing the delivery of goods to the hotel. Compare the invoice or receiving record accompanying the goods against purchase order and see the quantity and description agree. Organize the goods delivery to General stores or to the requisitioning department. The Receiving Supervisor must be keep the copies of acknowledgement receipt from respective department. Input/record the daily receiving data to the system. Record Daily Receiving Summary and follow up the outstanding items immediately. Follow up the outstanding orders with a tracing system, so that goods could be received on time or possible be earlier.

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Oriental Hospitality Consultants – OrientalHospitality.com

The responsibilities are: Any goods delivered at the hotel must be justified by a purchase document (Purchase Order, Purchase Request, Market List etc).

- He must inspect the goods upon quality and quantity. All goods must be transmitted to the general stores or to the department concerned. Any goods leaving the hotel such as returnable containers must be registered and verified. Keep cleanliness of and Receiving area.

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JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Able to communicate in English writing and speaking is an advantage. Preferably with Accounting Background. Good accounting knowledge. Computer Literate. Accurate and precise in figure.

DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

WORKING CONDITIONS Office hours is as determined for the category of Purchasing/Receiving Supervisor staff and willing to work long hours during month end closing. NEEDED ATTRIBUTES Aptitudes :

Oriental Hospitality Consultants – OrientalHospitality.com High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

BUSINESS ETHICS

The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities.

Oriental Hospitality Consultants – OrientalHospitality.com Employee:…………………………………. Signed: ……………………………Date: .......... Department Head:………………………… Personnel Manager:………………………. Signed: ………………………… Date:….....

Signed: …………………………… Date: ……

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES JOB SUMMARY : PAYMASTER : Accounting : Financial Controller : : Pay all employees correctly and on timely basis via computerized payroll system and liase with Personnel department to ensure payroll records are accurately maintained, also ensure confidentiality at all times.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: - Enter all change / up to date payroll system into computer. Review all output from the payroll system, initiate correction or adjustments accordingly. Prepared manual holiday and termination pay, payroll deductions, payroll journal and Manpower monthly report. Prepare payment of payable tax and reporting to tax office. Review all Jamsostek deduction, Pension Fund complete necessary. Prepared and issue payroll slip every month. Assist General Cashier as required in daily deposit and other duties.

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The responsibilities are:

Oriental Hospitality Consultants – OrientalHospitality.com - Collect and verify all basic information pertaining to salaries and originating from different sources (time cards, attendance sheets, deduction on salaries & wages). Calculation of salaries and wages and preparation of all pay slips and pay journal. Ensure for payment of payable tax and reporting to Tax Office deadline are met, to avoid any penalties. Ensure all payroll deadline are met. Reconcile payable tax at year end, and issue tax certificates. Ensure money deposited and reconciled daily. To keep confidentiality.

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JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Must be able to communicate in English writing and speaking and other languages that are an advantage. Preferably with Accounting Background. Knowledge in tax regulations or Accounting at least 1 – 2 years. Computer Literate. Accurate and precise in figure.

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DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel and with the hotel guests. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

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WORKING CONDITIONS Office hours is as determined for the category of Paymaster staff and willing to work long hours during month end closing. NEEDED ATTRIBUTES Aptitudes :

Oriental Hospitality Consultants – OrientalHospitality.com High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

BUSINESS ETHICS

The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

Oriental Hospitality Consultants – OrientalHospitality.com I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: ………………………… Date: ........... Signed: ………………………… Date:…..... Signed: ……………………………Date: ……

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES JOB SUMMARY : : : : : His duty to handle order for market list (Food & Beverage), perishable and non perishable item (store item) and other required from other department in related of Food & Beverages item Purchasing Agent Purchasing Purchasing Executive

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: To maintenance competitive quotation for market list, groceries F&B item, Perishable and non Perishable item and airflow Input/record quotations in the data system Daily communication with Exec. Chef or his assistant, FB store keeper and other required department to make sure all the request item meet with the requirements with right specification and good quality To prepare Market List comparison every two weeks and authorized by Purchasing Executive Follow up the outstanding orders immediately with tracing system

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Oriental Hospitality Consultants – OrientalHospitality.com - Organize the good delivery with F&B Store and Receiving department Processing daily market list and placing order appropriate supplier by Phone or Fax and ensure regarding the Quantity, Quality, Price agreement, Delivery time and term of Payment Distribute and files all papers to department concerned Process PR and PO other department in related of F&B with at least three quotations for new item, except urgent request and old item should be supported document as repeat order by always bargaining and approved by Purchasing Executive

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The responsibilities are: Take care the Purchasing reimbursement to Accounting department after getting approval from department head concerned and Purchasing Executive Pick up urgent goods in case can not be delivered by suppliers & ready for direct/cash purchases To communicate with Purchasing Executive in special case, urgent condition for approval Always keep good relation with others in purchasing, receiving and other department Keep the cleanliness in purchasing area

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JOB PROFILE
SKILL AND KNOWLEDGE REQUIREMENTS Able to communicate in English writing and speaking in advance Preferable from hotel background Good in handle/solve the problem Computer literate

DESIRABLE QUALIFICATIONS Must able to contact with all level of personnel within the hotel Male/female Good attitude, good grooming and good appearance Honestly-integrity

Oriental Hospitality Consultants – OrientalHospitality.com WORKING CONDITIONS Office hours is as determined for the category of purchasing agent and willing working long hours as requirement NEEDED ATRIBUTES Attitudes: High achievement, self motivate, clear thinker, analytical, friendly and an out going personality, have a good sense of humor and able to work long hours effectively and communicate well with people at all levels Temperament: Calm, Sociable, Have sense of Humor and Adaptable

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

Oriental Hospitality Consultants – OrientalHospitality.com

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: ……………………………Date: ........... Signed: ………………………… Date:….....

Signed: …………………………… Date: ……

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES : STORE SUPERVISOR : Accounting : Financial Controller. : F&B Store man and Receiving Clerk/Store man.

JOB SUMMARY : Supervise all of stores in the hotel and together with the Store man maintaining, recording/inventory, issuing and purchasing every single store items.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: - Purchase: 1. Enter the description of the article & code number according to master manual of operating supplies 2. Record daily quantities and the package unit according to the receiving record which has been remitted by the Receiving Supervisor. 3. The Store Supervisor will indicate on the receiving record the inventory account number corresponding to the item. - Issues: 1. Enter on the Inventory system the issues contained in the storeroom requisitions which will generally be done on daily basis. 2. Check that the requisition form should contain the name and the signature of the requisitioning department, the code and the description of the article and also the requested and received quantities.

Oriental Hospitality Consultants – OrientalHospitality.com 3. Make sure that this recording is done directly on the inventory system by department and for the quantities only. 4. The Store Supervisor should verify that these requisition slips are properly signed by the authorized persons of each department. - Inventories: 1. Take a physical inventory of all stocks by writing the quantities directly on the inventory card and verify the balances on the inventory Fidelio system. 2. Add all quantities recorded in each department and multiply the total with average price to arrive at the value consumed by each department. 3. Add up the amount consumed by the different departments to obtain the total of the consumption for the item during the month. 4. Make the balance of the value for each article, the opening stock plus the purchases of the month less the total consumption must correspond to the value of the physical inventory. 5. Make a summary of all consumptions which have been allocated to the different expenses accounts. 6. Total up the values of the physical inventory which appear on the single stock sheets. The responsibilities are: As representative of Accounting office, Store Supervisor will check all variations in operating equipment. Every month, He will supply the consumption of operating supplies by department and every three months with loss of operating equipment by category. He will assist the Chief Steward in the preparation of the operating equipment. He controls all inventories appearing on the balance sheet of the hotel including F&B and cigarettes Together with Store man, he will make sure that we have enough stock for operation. Keep cleanliness of Store areas

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JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Able to communicate in English writing and speaking is an advantage. Preferably with Accounting Background. Good accounting knowledge. Computer Literate. Accurate and precise in figure.

DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity and open minded & reliable

Oriental Hospitality Consultants – OrientalHospitality.com WORKING CONDITIONS Office hours is as determined for the category of Store Supervisor, willing to work long hours during month end closing or inventory. NEEDED ATTRIBUTES Aptitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

BUSINESS ETHICS

The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

Oriental Hospitality Consultants – OrientalHospitality.com I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: ……………………………Date: ........... Signed: ………………………… Date:….....

Signed: …………………………… Date: ……

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES JOB SUMMARY : F&B - STOREMAN : Accounting : Store Supervisor. : : Prepare and issuing items F&B from stores and up-date the stock.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: - Maintaining every item in the stores. Prepare the requisitions from every department and organize the delivery time. Update the stock in the system and must balance with the actual goods in the store. Prepare of kitchen daily market list. Issuing list of slow moving items in every 3 months. Together with Store Supervisor applies the requisition in order to have standard stock.

The responsibilities are: Make sure that every requisition must be authorized by department head concern before issuing.

Oriental Hospitality Consultants – OrientalHospitality.com Make sure that we have enough stock in the store for covering hotel operation. Helping Cost analysis during monthly inventories. Keep cleanliness of Store areas and tidy. Make sure that we use “FIFO” system ( First In First Out ) and with average price.

JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Able to communicate in English writing and speaking is an advantage. Preferably with Accounting Background. Good accounting knowledge. Computer Literate. Accurate and precise in figure.

DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

WORKING CONDITIONS Office hours is as determined for the category of F&B Storeman staff and willing to work long hours during month end closing.

NEEDED ATTRIBUTES Aptitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels.

Oriental Hospitality Consultants – OrientalHospitality.com Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

Oriental Hospitality Consultants – OrientalHospitality.com I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: ……………………………Date: ........... Signed: ……………………………Date:…… Signed: ……………………………Date: ……

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES : RECEIVING CLERK - STOREMAN : Accounting : Receiving Supervisor and Store Supervisor. :

JOB SUMMARY : His duty to see that all merchandise received at the hotel has been properly ordered and that the goods are in perfect condition before transmitting them to the general stores or the different departments and prepare and issuing items from stores.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: - Authorizing the delivery of goods to the hotel. Compare the invoice or receiving record accompanying the goods against purchase order and see the quantity and description agree. Organize the goods delivery to General stores or to the requisitioning department. Receiving clerk must be kept the copies of acknowledgement receipt from respective department. Input/record the daily receiving data to the system. Record Daily Receiving Summary and follow up the outstanding items immediately.

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Oriental Hospitality Consultants – OrientalHospitality.com - Prepare the requisitions from every department and organize the delivery time. Update the stock in the system and together with Store Supervisor applies the requisition in order to have standard stock.

The responsibilities are: Any goods delivered at the hotel must be justified by a purchase document (Purchase Order, Purchase Request, Market List etc).

- He must inspect the goods upon quality and quantity.

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All goods must be transmitted to the general stores or to the department concerned. Any goods leaving the hotel such as returnable containers must be registered and verified. Make sure that we have enough stock for hotel operation. Helping Cost analysis during monthly inventories. Keep cleanliness of Stores and Receiving area.

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JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Able to communicate in English writing and speaking is an advantage. Preferably with Accounting Background. Good accounting knowledge. Computer Literate. Accurate and precise in figure.

DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

WORKING CONDITIONS

Oriental Hospitality Consultants – OrientalHospitality.com Office hours is as determined for the category of Receiving Clerk – Store man staff and willing to work long hours during month end closing. NEEDED ATTRIBUTES Aptitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

Oriental Hospitality Consultants – OrientalHospitality.com

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: ……………………………Date: ........... Signed: …………………………. Date:…..... Signed: …………………………… Date: ……

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES : COST ANALYST : Accounting : Financial Controller : Cost Control Officer

JOB SUMMARY : To assist the Management in the never ending process of the Cycle of control: Planning, Comparing and Correcting. providing Management with a cost of Food and Beverage together with informative operational data quickly and accurate. DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. Daily Duties: - Performing and supervising the following control procedures: Receiving practice, Storing practice, Issuing practice, Costing, Food Cooking Butchering Portion size and alcohol proof test, forecasting, performing and analyzing all cost reports, inventory taking and checking all End of the month closing procedures. - Compare original storeroom requisition against copy from area requisition to eliminate alterations. - Evaluate Butcher shop requisitions. - Evaluate inter-kitchen transfer. - Summarize beverages for cooking and food to bars. - Summarize and reconcile direct food & bar issues. - Calculate the cost of office’s meals. - Prepare daily Food and Beverage cost report.

Oriental Hospitality Consultants – OrientalHospitality.com Weekly Duties: - Take physical bar inventory and check per stock. - Perform butcher and cooking test and keep portion sizes and portion costs up to date. - Take alcohol proof tests and check the bottles for proof decal. - Take butcher inventories and calculate the difference between the book and actual issues. Monthly Duties: - Take physical inventories in the Food and Beverage storerooms. - Check any difference of actual physical inventory , book inventory and prepare an over/short list. - Price, extend and total the storeroom inventories. - Summarize recapitulation of purchases & reconcile the total figure with the Account Payable staff. - Prepare the Food and Beverage costs reconciliation. - Prepare the monthly Food and Beverage cost reports. - File all documents and work papers of the previous month. The responsibilities are: Responsible under the direction of the Financial Controller, to safe guard the company’s investment in Food and Beverage inventory. To provide management with accurate and timely operational cost figures. He must make during each week, several spot checks on procedures of purchasing, receiving, storing, issuing, preparing and portioning. Supervising the Cost Control Officer works. To keep costs in line with what they should be (budget) and attain the maximum gross profit on food and beverage sales. Eliminate waste, pilferage or losses of food and beverage. Lower the cost without reducing the established quality or quantity of the portions. Make it possible to supply better food and drinks without increasing the cost.

JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Able to communicate in English writing and speaking is an advantage. Preferably with Accounting Background. Good accounting knowledge. Computer Literate. Accurate and precise in figure.

DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity.

Oriental Hospitality Consultants – OrientalHospitality.com Open minded & reliable

WORKING CONDITIONS Office hours is as determined for the category of Cost Analyst and willing to work long hours during month end and year end closing or inventory. NEEDED ATTRIBUTES Attitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

Oriental Hospitality Consultants – OrientalHospitality.com

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: ……………………………Date: ........... Signed: ……………………………Date:…..... Signed: …………………………… Date: ……

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES : DAY AUDIT : Accounting : Chief Accountant :

JOB SUMMARY : His function entail the daily checking of guest folio and consequently all operations which have been done during the day as well as Food & Beverage revenue.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: - Checking of charges on the guest folios, compare the amounts on the charge voucher with those passed in the system to see whether they agree. Prepare the list of Rebates or allowances, make sure the total rebates or allowances agree with the total of the system. And also he will see to it that each charge voucher has been correctly approved. Check again all department totals against the summaries and charge voucher. Preparation of the Daily Revenue Report.

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Oriental Hospitality Consultants – OrientalHospitality.com - Check the Trial Balance control of hotel guest’s account, the total of this balance must be correspond with the figure determined after reading of all different registers. Put the system totals to “zero” ( “Z” reading).

The responsibilities are: Post and check all room occupied.

- Post all other charges which have not been charged yet to the guest folios. Check the trial balance at the closing of operations see to it that the total of each folio is correct.

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Registered all the charge vouchers which have been charged to the clients accounts and which come from all different departments, verify the same with the various summaries. Preparation of The Daily Revenue Report.

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JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Must be able to communicate in English writing and speaking and other languages that are an advantage. Preferably with Accounting Background. Good accounting knowledge. Computer Literate. Accurate and precise in figure.

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DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel and with the hotel guests. Male or female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity. Open minded & reliable

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Oriental Hospitality Consultants – OrientalHospitality.com WORKING CONDITIONS Office hours is as determined for the category of Day Audit staff and willing to work long hours during month end closing. NEEDED ATTRIBUTES Aptitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be Increasing and customer’s expectations will be even higher, therefore new tasks will

Oriental Hospitality Consultants – OrientalHospitality.com Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: ……………………………Date: ........... Signed: ………………………….. Date:……. Signed: …………………………… Date: ……

Resort & Spa Job Description
JOB TITLE SECRETARY DEPARTMENT REPORTS TO SUPERVISES JOB SUMMARY : FINANCIAL CONTROLLER CONFIDENTIAL

: Accounting : Financial Controller. : :

To ensure the accuracy and timeliness of all Controller’s Department reporting function is maintained. To manage the daily work flow to and from the Financial Controller in record keeping and organization of daily requirements.

DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. The duties are: Full administrative support to the Financial Controller for day-by-day responsibilities as a secretary. Handling Monthly Report’ processing for binding and distributing to the Owner, General Manager and Head Office. Assisting the Financial Controller in processing and distributing the Annual Report to the Owner, General Manager, Head Office

Oriental Hospitality Consultants – OrientalHospitality.com - Assisting the Financial Controller in processing and distributing the Annual Budget to the Owner and Head Office - Administrative support to the Project Releases raised. - Taking of minutes at Credit Meeting and any other Controller’s Department of meetings. - Attend to incoming and outgoing mail, clearing, and distribution of Financial Controller’s paperwork. - Assist Account Payable to prepare transfer payment and issuing bank draft. - Organize and preparing sends out the invoice with courier service. - To keep and monitoring Loss and Found items.

The responsibilities are: Supporting the operation through good knowledge of computer programs as it Excel, Lotus, Microsoft Word, E-Mail, photocopy and facsimile machines and also all new programs that the Hotel administration used for day by day. Building good communication among Controller’s Department staff and also with others departments for efficient processing of work. Monitoring the stationary needs of Accounting Department. Make sure that Financial Reports must be due on time. Filling, monitoring every agreement and keep tidy. To keep confidentiality.

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JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS Fluent communicate in English writing and speaking. Preferably with Accounting Background is an advantage. Good knowledge of computer. Has experience in administration.

DESIRABLE QUALIFICATIONS Must be able to contact with all levels of personnel within the hotel. Female with age range 25 – 30. Good attitude, well groomed and good appearance. Honesty – Integrity.

Oriental Hospitality Consultants – OrientalHospitality.com - Open minded & reliable

WORKING CONDITIONS Office hours is as determined for the category of Confidential Secretary and willing to work long hours during month end and year end closing or budget preparation. NEEDED ATTRIBUTES Aptitudes : High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able to work long hours, effectively and communicate well with people at all levels. Temperament : Calm, Sociable, Have sense of Humor and Adaptable.

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be

Oriental Hospitality Consultants – OrientalHospitality.com Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: ……………………………Date: .......... Signed: ………………………… Date:…….

Signed: …………………………… Date: ……

Resort & Spa Job Description
JOB TITLE DEPARTMENT REPORTS TO SUPERVISES JOB SUMMARY : : : : : Under the general guidance of the Financial Controller and within the limits hotels policy and procedure, is responsible for translating the business plan the material and service requirements of the hotel and plans and executes their acquisition storage, and issuance Information Technology Manager Purchasing Financial Controller

DUTIES AND RESPONSIBILITIES: Responsible for the installation, problem solving, maintenance and development, training on all Hotel systems as well as the network The duties are:  To develop and ensure compliance of IT policy and procedures, both from a hotel basis and corporate standard.  Liase with head office to keep up to date on Company Directives and plans as well as communicating IT status of Cyberport.  Provide technical assistance to hotel management in respect of relevant issues. Ensure that department trainers are fluent in the use of systems relevant to their department.  Responsible for co-ordinating the service and maintenance of computer hardware and software. All contact between Hotel and outside suppliers to be co-ordinated by IT Manager.  Responsible for ensuring that full entitlement under supplier support contracts is received, and that the relationship with all suppliers is maintained to ensure quality service is received at best price.  Ensure any capital expenditure is correctly expended and budget adhere to.

Oriental Hospitality Consultants – OrientalHospitality.com  Ensure (where possible) potential interruptions to hotel business are avoided or minimized. When carrying out maintenance, ensure as much as possible that down time occurs outside peak periods, minimizing impact on service to guests.  Assist in the evaluation and recommendation of IT related systems and equipment for Cyberport to ensure guest satisfaction.  Identify training needs of system users. Ensure correct training procedures are in place and documented to provide continuity of hotel knowledge.  Train and develop back up person to manager IT in your absence.  Ensure all PC’s have virus protection software loaded and operational and manage virus software updates. Ensure that all PCs are maintained per Hotel and Company policies and procedures  Establish and maintain an IT audit of all hardware and software in the hotel.  Log and track all software licenses to ensure legal compliance.  To ensure security of data by allocation of passwords and ensure timely back ups are performed, verified and stored. Delete all terminated employees within 2 days of departure.  Ensure data bases and guest histories are correctly maintained. PERSONNEL & DEVELOPMENT          Assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development. Ensure that all employees provide a courteous and professional service at all times and follow up where necessary. Assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency and follow up where necessary. Ensure that the correct standards and methods of service are maintained as stated in the Department’s Operations Manual. Ensure that the Operation Budget is strictly adhered to and that all costs are strictly controlled. Ensure that all employees have a complete understanding of and adhere to the Hotel’s Employee Rules and Regulations. To ensure that / attend regular On Job Training are conducted within the department. To ensure that these training are been recorded To actively participate in the quality circle within the hotel

PROFESSIONAL SKILLS  Knowledge of windows based applications including Microsoft Office and Access, plus Windows  Knowledge of hotel PMS, preferably Micros/Fidelio if not, knowledge of a PC based PMS.  Knowledge of network systems, preferably LAN networks.  Information Technology or Computer Science preferred.  Previous role as IT Manager in other hotel preferred.  Role which has encompassed considerable exposure to a hotel PMS e.g. Night Manager, Front Office Manager, cost Controller, Accountant.  Extensive experience at the above level required.  Work needs to be extremely accurate, attention to detail a must.  Analytical approach to resolving problems.  Need to communicate well with a variety of people.  Able to establish rapport readily with new people.  Training of staff to be a major priority.

Oriental Hospitality Consultants – OrientalHospitality.com SKILL AND KNOWLEDGE REQUIREMENTS  Able to communicate in English writing and speaking in advance  Technically minded.  Patient, analytical.  Easy going, non confrontational. WORKING CONDITIONS  Must be flexible, to be available to offer assistance 24 hours per day, 7 days per week NEEDED ATRIBUTES Attitudes: High achievement, self motivate, clear thinker, analytical, friendly and an out going personality, have a good sense of humor and able to work long hours effectively and communicate well with people at all level Temperament: Calm, Sociable, Have sense of Humor and Adaptable

BUSINESS ETHICS
The ...............team always believes and behaves in the following:

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We always find the best way to solve a problem for a guest or a colleague. We work closely with our colleagues in all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues fairly – everyone is important. We are proud to represent our hotel and our country to guests from all over the world. We are happy to talk to our guests when they ask us questions about our hotel and about Thailand.

CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge any Information acquired by you about the company, its customers and associated business to any Third party without express authorization from Senior Management of the hotel. Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is understood That there will be some additional and new attachments in the future as the business will be

Oriental Hospitality Consultants – OrientalHospitality.com Increasing and customer’s expectations will be even higher, therefore new tasks will Added, as it shall be required.

I have read, understood and agree to this job description, all my duties and responsibilities. Employee:…………………………………. Department Head:………………………… Personnel Manager:………………………. Signed: …………………………… Date: ........ Signed: …………………………… Date: ..... Signed: …………………………… Date: …

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