Darsha D¶cunha Resume

ObjectiveI am a highly motivated individual seeking a suitable position in your esteemed organization as per my qualification, experience and abilities. I would like to accept any challenging assignment and ensure smooth completion of the job in a timely and professional manner to the satisfaction of my superior members of the organization.

Education:

Bachelor of Commerce: Bombay University (B¶com), Mithibai College, Bombay. Diploma in Diamond Technology, Shri Bagubhai Mafatlal Polytechnic.S.G.Jhaveri Center. Certificate in Jewellery Designing, Shri Bagubhai Mafatlal Polytechnic.S.G.Jhaveri Center. Certificate in Gemology, Shri Bagubhai Mafatlal Polytechnic.S.G.Jhaveri Center.
Work Experience1. Varuna D Jani Fine Jewellery Pvt Limited, Mumbai, India

1997-98

2000

2000

2000

4/2009 ± till date

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Designation: Operations Manager Was put in charge of setting up the entire store. Displayed the exclusive jewelry collection available at the store and provides the customers important information related to the jewelry (e.g. price and quality of diamonds) to help them take a positive purchase decision. Maintaining customer details & records and maintaining relations with them via mailers, gifts, etc. Surveying customer satisfaction. Acting as a personal assistant to the director. Handling HR duties. Managing the inventory & finished goods department of gold & diamond jewellery. Custodian of the filing department. Assisting the accountant in handling of bill payments, petty cash reports, TDS payments, etc. Coordinating with the goldsmith by maintaining and fulfilling their requirements. Handling of loose diamond stock, finished inventory and gold. Handling the day to day activities of the store in absence of the director. Handling of daily and monthly sales reports, inventory reports and petty cash reports. Reporting of daily cash and bank balance.

Took control of managing and reconciling the stock positions against the inventory and ensured shelves were refilled with stocks whenever needed. Acting as a personal assistant to the immediate boss. 4. etc. Mediator between the staff & the management.2. Represented the company at Delhi VIVAHA August 2003. Taking care of the showroom merchandise. (Diamond Jewellery). gifts. 4/2004 ± 9/2005 3. Mumbai. Surveying customer satisfaction. Represented the company at IIJS July 2003. To manage the showroom and staff in absence of the manager. Designation: Customer Relations Officer. India 10/2005 . 9/2002 ± 11/2003 . y y y y y Pplatini(Sister Concern Parekh Platinum Ltd). Mumbai. Custodian of the filing department. y Designation: Assistant Showroom Manager. Promote Sales and client relationship To place and keep record of customer and showroom requisitions. Handling HR duties. Handling Billing.4/2008 y y y y y y y y y y y y Designation: Customer Relation Manager Maintaining customer details & records and maintaining relations with them via mailers. Managing the inventory & finished goods department of gold & diamond jewellery. Coordinating with the goldsmith by maintaining and fulfilling their requirements. Train new recruits and give them product knowledge.g. Ltd). price and quality of diamonds) to help them take a positive purchase decision. y y y y y y y y Handled daily and monthly sales and inventory reports. Mediator between the customer & management. y Displayed the exclusive jewelry collection available at the store and provided the customers important information related to the jewelry (e. Kiah (Sister Concern Sheetal Creations Pvt.Khar. Popley Gold Plaza. Repairs and Order forms. Handling of loose diamond stock. Make daily and monthly petty cash reports. Taking care of the visual merchandise of the store. Assisting the chief accountant in handling of bill payments.

5. Mumbai. 8.Shoppers Stop. y Handling Shading of Diamonds. Inter Gold Gems Ltd-Hughes Road. Mumbai. Mumbai. Bagging Dept. Gujarati. 5/2000 Other Skills - MS Word. To place and keep record of customer and showroom requisitions. MS PowerPoint. 5/2000 ± 3/2001 y Designation: Logistics Officer. 6. Assist the manager in visual merchandising. Promote Sales and Client Relationship.Lokhanwala Branch. Quality Control of Finished products. 3/2001 ± 7/2001 7. 9/2001 ± 9/2002 y y y y y Designation: Customer Care Associate. Designation: Showroom Custodian. B. y Prepare Work Orders and Co-ordinate internal requisitions. Andheri. Keep track of other brands(Market Survey).Arun Kumar(Sister Concern of Inter Gold Gems Ltd) Mumbai. Assisting the manager in day to day activities. Merchandising. Hindi. The Facet Shop(Sister Concern Gitanjali Jewels Ltd). y Quality Control of Finished products. Handling showroom accounts. y Gauging of Diamonds. y Acting as merchandiser and managing co-ordination between factory and head office. y Promote Sales and Client Relationship during peak season. Andheri. In charge of the visual merchandising of the store. y Designation: Trainee. MS Excel Languages known ± English.com . y y y y y y y Inter Gold Gems Ltd. Place Showroom Orders(Inventory Control). Prepare Sales and Merchandising reports. Marathi Personal DetailsFull Name: Nationality: DOB: Marital Status: Email: Darsha Melvin D¶cunha Indian rd 03 August 1977 Married darshadcunha@gmail.