Professional Documents
Culture Documents
BRKEWN-2011
Session Agenda
The Role of WCS/NCS in the Network Introducing Cisco Prime Network Control System Planning and Deploying a Wireless Network Monitoring Tools and Troubleshooting Reporting Advanced Topics WCS to NCS Migration
Presentation_ID 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public
Session Objective
Original session objective: The objective of this session is to show WCS s role in the network and its lifecycle, and to demonstrate WCS features and how they can be used to perform practical tasks; the session also provides suggestions and best practices on topics where appropriate Modified session objective: Since Cisco Prime Network Control System (NCS) has been announced, this session will cover WCS and introduce NCS in the context of WCS in terms of common areas and key differences.
Presentation_ID 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public
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Cisco Lightweight Access Points Cisco 1,250 Autonomous Access Points Cisco Switches 0
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Virtual Appliance
Application & Components
OS
Cisco Provided
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OS
Customer Provided
Appliance-Based Solution
Physical Appliance Virtual Appliance Hardware and software VMware image (OS + NCS) from Cisco Supported on: (OS and NCS pre-installed) VMware ESX/ESXi version 3.5 VMware ESX/ESXi version 4.1 15,000 lightweight APs 1,200 WLCs 5,000 aIOS APs 5,000 switches Cisco hardware appliance Not supported on WLSE hardware Large: 15K/1.2K/5K/5K Medium: 7.5K/600/2.5K/2.5K Small: 3.5K/240/1K/1K High-end: 8x2.93GHz CPU/1GB DRAM/300GB HD Standard: 4x2.93 GHz/12 GB/200 GB Low-end: 2x2.93 GHz/8 GB/150 GB
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PlanningOverview
Launching the Planning and Editing Tools
Create a new Campus/Building Create a floor you want to plan for (import floor plan) Pick Planning Mode or Map Editor from the drop-down menu
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Planning ToolOptions
Specify AP Prefix and AP Placement method (automatic vs. manual)
Selecting AP type determines the antenna choices available for both the 2.4GHz and 5GHz band Select the protocol (band) and minimum desired throughput per band that s required for this plan
Enable planning mode for advance options for data, voice, location and others
Location with monitor-mode factors in AP(s) that could be deployed to augment location accuracy Both the Demand and Override options allow for planning for any special cases where there s a highdensity of client presence such conference rooms or lecture halls
Data and Voice provide safety margins for design help. Safety margins help design for certain RSSI thresholds (detailed in online help). Location typically requires a denser deployment than data and the location checkbox helps plan for the advertised location accuracy
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Clicking an AP in the plan allows customization (added, deleted or simply modify properties) before a proposal may be generated
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Planning ToolProposal
Proposal Contents:
Floor Plan Details Disclaimer/Scope/Assumptions Proposed AP Placement Coverage and Data Rate Heatmap Coverage Analysis
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Manage Mobility Groups, DCA, and Configuration Auditing When Are Config-Groups Used? Group sites together for easier management for:
Mobility Groups DCA and Regulatory Domain Settings Schedule remote configuration changes
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Select and add later: Only create the config group and then add controllers and templates at another time Copy Templates from controller: Copy templates from one of the controllers currently in WCS and then apply them to controllers in this config group. Note, if controllers templates are not already discovered, they can be discovered from the Configure Controllers page
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Adding Controllers: Controllers in WCS are presented and can be moved over to the newly config group Applying Templates: Discovered or already present template(s) can then be applied to controller Auditing: Ensure template-based audit is selected in audit settings and then audit controllers in group to ensure they comply with policies
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ConfigurationTemplates Overview
What Are Configuration Templates?
Sets of configurations that may be applied to devices at system/global level May be re-used to modify already applied configurations May be used to replicate configuration to other devices added subsequently May be to used to schedule configuration changes May be to used to audit against
Types of Templates
Controller templates Lightweight AP templates Autonomous AP migration templates Controller and Autonomous Command-Line templates
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Tree-based hierarchy continues to exist as left-hand navigation Each template provides a callout icon which, on mouse-over, provides easy to understand description of what the template is and how it may be used to configure certain attribute(s).
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ConfigurationAuditing
Easy way to identify configuration gaps between WCS and WLC
Manual on-demand audit capability Automatic audits based on configuration sync background task
Allows easy reconciliation in the event of a configuration mismatch Helps ensure WLCs comply with configuration policies
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Audit Settings
Audit Settings Audit Mode
Basic Audit: Perform an audit on current WLC configuration and compare it with the configuration in WCS Template-Based Audit: Perform an audit on current WLC configuration with respect to applied templates, config groups background templates and then the configuration in WCS
Audit On
All Parameters: Audit on entire WLC configuration Selected Parameters: Audit on selected parameters from the templates
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ConfigurationAuto-Provisioning
What Is Auto-Provisioning? Ability to automatically detect and configure new WLCs (locally or at remote sites) Allows detection based on multiple criterion: Hostname, MAC Address or Serial number (.cfg file on TFTP server) Adds WLC to WCS for further configuration after provisioning When Would You Use It? Large distributed deployments Limited IT resources Streamline operations and eliminate configuration mismatches
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Controller Auto-Provisioning
Monitor Only: Controllers matched by this filter will not be configurable by WCS in the auto provision process Filter Mode: Choose from hostname, MAC Address or Serial number to match the WLC Config Group Name: Add the auto-provisioned WLC(s) to their own config group for easier management since these might share common policies Input Device: Select from single or multiple devices to provision. Selecting CSV option provides a link to download a sample file to understand the syntax. Device Configuration: Other device parameters that can be configured at this stage.
After hitting Submit, the filter is saved with one entry for the member you just added. At this point, you may add other members (WLCs) to this filter as well. This filter also creates a WLC config file in WCSs TFTP directory. Ensure your DHCP servers option 150 points to WCS Server
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Provides option to schedule software download (FTP/TFTP) to controllers. Task can be saved for future scheduling. Reboot can be scheduled at a future date/time. Email notification can be sent after completion of download.
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ConfigurationMaps
Why Maps?
Track wireless clients and tags, and play location history across campus Track and mitigate rogue devices Display Chokepoints Display Mesh AP relationships Integrate outdoor wireless mesh with Google Earth Represent wireless coverage on campus, and plan for growth View Channel and Tx Power plans provisioned by RRM View AP and RF Profile at the floor level Provision and display coverage areas, markers and other objects and use them with location notifications Post-Deployment: VoWLAN and Location Readiness tools
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Maps Layout
Default View of Campus, Buildings, and Floors can be easily changed with the Quick Filters
Adding Campus or Buildings are made easy with the drop-down menu actions through an easy wizard that walks you through provisioning floor plans and APs
Building view provides a quick glance in to floors status and alarm summary for easier troubleshooting
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Quickly Add/Remove Layers that may be placed on the floor plan and heat maps
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Quickly Add/Remove Layers that may be placed on the floor plan and heat maps Display and locate interference sources and zone of interference
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Provides ability to export maps from one WCS to target WCS. Can select all maps or subset. Export/import of map includes both map and APs placed on MAP. Exported via tar gzipped XML file. Import process ungzips/untars XML file automatically.
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Real-Time Heatmaps
NCS provides: AP-to-AP RSSI measurements reflected in heat maps Option to switch between real-time (new) and predictive (legacy) heat maps
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Provides list of neighboring APs and RSSI value that they hear the selected AP
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Monitoring
Client-Related Monitoring
Client Details and Client List Pages Client Dashboard
Using Search NCS: Monitoring Autonomous APs NCS: Monitoring Switches Alarms and Events
Setting up Alarm Summary Differentiation Between Alarms and Events Severity and Layout Customization Setting Up Notifications and Help Desk-Like Usage
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System-Level to Drill-Down
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Use Quick Filters or Column Sorting to arrange information relevant to the task
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NCS Homepage
drag and drop dashboard customization
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Dashlet Customization
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Using Search
Global Search Capability
Searches can be performed on partial input Search output provides configuration and monitor links based on device type found Search parameters include IP Address, Usernames, MAC Addresses, SSIDs ,Rogues and AP Names
Advanced searches can be saved for easy future reference and use
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MonitoringClient-Related Workflow
Common Steps in a Troubleshooting Scenario: Lookup a client: MAC Address, Username, IP Address, Client type, Client state, From AP Details Page (example below) Where is the client now (and how is their RF profile) Where has this client been (Location playback, session and AP history) Active troubleshooting
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Client Statistics
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Session details
Security details
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Provides connectivity details for wired client including switch/port info, authorization details
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Track Clients
Create policy for tracking one or more clients detected on the network
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Unknown Users
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Autonomous AP Support
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Autonomous AP Reports
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Switch Monitoring
Switch Summary
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VLAN Information
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Alarm
message
details
Customizable
Layout
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AlarmsThings to Remember
It s common to ignore email configuration in WCS WCS sends email notifications for Major events only! Acknowledged alarms suppress email notifications even if the severity changes Help! My alarms seem to have disappeared!
Alarms that get cleared move in to the Cleared state so be sure to check cleared alarms (or look under event history)
Clearing an alarm does not remove it from WCS database (deleting it does) Alarm severities can be customized from Administration SettingsAlarms Alarm acknowledgement works on individual alarm instance (and not on category or condition) Even if traps are disabled on WLC, WCS could generate alarms from the regular polling it performs
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Client TroubleshootingExamples
Identify whether the problem occurs at 802.11 or higher layers Suggestions on where to look and how to potentially resolve the error condition(s)
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Client TroubleshootingExamples
Provides visibility into logs, event history, and related CleanAir information
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List of APs that heard client probe requests, 802.11 band, RSSI, how long ago AP heard this client
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ISE Integration
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Voice AuditExample
Customizable Rules
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Simple, post-deployment tool to verify or correct AP deployment and provides a way to determine VoWLAN readiness by band, and RSSI cutoff values
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Location ReadinessExample
Simple, post-deployment tool to verify or correct AP deployment and provides information on what areas are under the Cisco recommended estimates
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Input TAC case number directly into WCS for sending captured files Select network and device info to attach to TAC case
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Repor>ng
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Report LaunchPad
Report LaunchPad Easy Drill-Down
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Report Customization
Multi-Level Filters
Customized Reports
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Graphical Reporting
Graphical Summaries
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Advanced Topic
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High-AvailabilityThings to Know
Both the primary and failover WCS servers should run the same software version Both the primary and failover WCS servers should be running on the same OS type (can t mix Windows and Linux installs) Email server and receiver must be configured (used for notifications) Communication between the primary and failover WCS must be enabled on HM port if firewall is in the path Failover mode must be carefully selected (and remembered): manual vs. automatic Authentication key is created during the install, and is used by the primary and failover WCS servers for communication (and also logging into the HMweb page) HM available at: https://ip.address:HMport (example: https://10.10.10.200:8082)
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Suggested deployment matrix in a 2:1 model Primary 2 Low-end WCS 2 Standard WCS 2 Standard WCS
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Virtual Domains
What They Are (or do) Quick way to partition WCS objects Allows users to be mapped to separate virtual domains at the time of creation Separate Reports, Controllers, Access Points, Search, Templates, Config Groups, Alarms and other objects Objects may be assigned to multiple domains at the same time root domain is a superset of all subdomains Only the root domain may location, and any other email notifications What Theyre Not (or dont do) Not necessarily a complete replacement for RBAC (for example, via TACACS+) If none specified, users are added to the root virtual domain by default Dont separate Google Earth Maps, AutoProvisioning, MSEs, and Ethernet Switches Avoid changing configurations from multiple domains management simple Not all objects are available at the root level objects such as Search and Reports are domain specific For more caveats, visit: http://www.cisco.com/en/US/docs/ wireless/wcs/5.2/configuration/guide/ 5_2virtual.html
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Database Migration
Must be on WCS 7.0.164.0 or 7.0.164.3
1:1 Upgrade
WCS 7.X is the last release running on CiscoWorks Wireless LAN Solution Engine (WLSE)
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Key Takeaways
Wired/wireless access infrastructure and endpoints need to be managed together WCS and NCS provide full lifecycle management NCS builds on the features/functionality of WCS and adds wired management Easy migration from WCS to NCS both platform and learning curve
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Helpful Links
Cisco Prime Network Control System (NCS) Datasheet
http://www.cisco.com/en/US/prod/collateral/wireless/ps5755/ps11682/ps11686/ps11688/ data_sheet_c78-650051.html
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Thank you.
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