3875 Foxglove Dr.

NE Grand Rapids, MI 49525, (616)-308-8905
Kschanz22@hotmail.com

KATELYN SCHANZ

Education: Florida Atlantic University Major: Grand Valley State University Major: 2007

International Business 2007-2009 Pre-Med 2005-

Experience Professional Pain Management, Grand Rapids MI Office Manager & Director of EMR March 2011-Present • Oversee staff payroll, company billing, and patient medical records • In charge of medical supply ordering • Facilitate positive public relations through communications outreach West Michigan Pain, Grand Rapids, MI Receptionist Aug 2003-Sept 2004 • Performed basic clerical skills including scheduling consultations and follow ups • Maintained professional office setting and upkeep • Demonstrated supreme customer service in daily demeanor work ethic LIV Miami Nightclub Main Service Bartender, Miami, FL Fontainebleau Resort December 2008-Feb 2010 • Promoted to head bartender within first six months of employment • Delegated service tasks to fellow employees and oversaw handling of all VIP parties • Maintained strict balance of establishment finances through organized cash outs Skills • AdvancedMD: Proficient in PM and HER • Proficiency in all Microsoft suite software • P.O.S. Systems: Proficient in Infogensis, Maitre’ D, Aloha, and Micros Languages • Conversational and literate in both English and Spanish • Basic competency of Mandarin Chinese