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Examples of Formal Recognition 1. Milestone Service Anniversary Awards (5,10,15,20, 25 years of service) 2. Ideas, Improvement & Performance Awards 3. Service Awards a) Teamwork/leadership b) Customer Service c) Citizenship d) Innovation e) Attendance 4. Awards would include: a) Plaques/Desk trophies b) Certificates c) Gifts/Certificates d) Picture in the webpage
The employee gets to choose an item from the box.” Examples of Everyday Recognition 1) Communication & Interpersonal Skills workshops 2) Personal and Professional Development workshops 3) Email Thanks 4) Letter from manager or supervisors . An employee being recognized on the spot for some accomplishment is brought to the “Treasure Chest” by his or her supervisor. CA) keeps a large box. secured with a Padlock. which could be anything from a gift certificate. who holds the keys. Chevron ( San Fransisco. to movie tickets.Examples of Informal Recognition 1) Team Building Retreats 2) Acknowledgement of Dept/Division goals achieved 3) Committee Involvement 4) Project Completion meals 5) Birthday cakes and cards 6) Picnics 7) Staff Appreciation Day 8) Holiday Parties 9) Dress-Up Days 10) Corporate Merchandise 11) One night sponsored at a Disco or Pub ( For individual or Teams!) A case study on how informal recognition is being used: “Petroleum marketers have used informal rewards to recognize their employees' good works. to a coupon for lunch or dinner. filled with gifts.
................. Their Name.............. What did He/She do?.............................................................................................................................................................. Your Phone #.......................................................................................................................................................................................5) Gift items 6) Thank You Notes 7) Verbal Feedback 8) Face-to-Face Thank you 9) Thank you cards (both hard copy thank you card and e-thank you card)! Others 1) Performance awards can also include peer-to-peer nominations ( May be called “Warm Fuzzy Nominations” or “Buddy Nomination”) Reason: a) While peer-to-peer recognition may not be as powerful as management recognition..... c) The nomination will be done by the staff d) Award selection will be done by a Committee .......................... b) Peers work more productively with one another when they sense sincere appreciation from their colleagues for their contributions....................................................................................................... Your Name......... For nominations a form of the following format can be used: (A sample) Warm Fuzzy Nomination Form Your Dept............................ Their Dept/Location........................................................................................ ............................................. ........................................................ it helps build a strong work culture.............................
goes a long way in motivating employees.e) Limited involvement of management 2) “GE Wall Of Fame” is each office of GE Money 3) Fun Event Planned for employees every month For ex: June (Free movie passes for all ). respect and dedication in customer Service . in that order. April (A team picnic) 4) Programmes should include the 50/30/20 rule Manager Peer Organisation ***Research and surveys have proved that direct appreciation by the Manager and peer.Feb (A inter-department Cricket Match). 5) There can be a SPOT Award programme during a fixed interval of time It can Include the following: a) On-the-spot b) Lottery c) Forms 6) Smiling Faces programme Recognizes teams or departments who demonstrates values of teamwork.
cookies or small gifts or goodies just to thank them for being a part of the company! 8) Informal ways to increase Motivation: a) Personally congratulating employees who do a good job b) Writing personal notes about good behaviour or performance c) Using performance as the basis for promotion d) Publicly recognizing employees for good performance. and e) Holding morale-building meetings to celebrate successes.) . iPods. f) Naming a program after your employees g) Keeping the work environment fun ( This doesn't mean that business doesn't get done. etc. other items with a special mention of your department Flowers Electronics (DVDs.Funds can be used to surprise random departments with treats. just that its enjoyable to be there) 9) Some more inexpensive ways to reward the employees! a) Ask for advice b) Reward with a Goodie bag c) Use staff ideas d) Featuring staff in training videos d) Creation of “WOW” cards for employees e) Hall of fame photos 10) Some rewards that employee liked to see given to them: i ii iii iv Certificate of appreciation Mugs.7) Surprise By programme .
Creating and posting an “Employee Honor Roll” in reception area. Establish a “Behind the Scenes” award specifically for those whose actions are not usually in the limelight. Present “State of the Department” reports periodically to your employees acknowledging the work and contributions of individuals and teams. Swap a task with an employee for a day – his/her choice.Shirts with the Company logo on it (This can even be a nice way of advertisement for the company free of cost)! Some ideas that can go a long way to increase employee motivation (No Cost) • • • • • • • • • • • • • • • • • • • • • Posting a thank you note on an employee’s door. Taking time to explain to new employees the norms and culture of the department. posters. Recognize employees who actively serve the community.v vi vii viii x xi xii T-shirts Two-three day holiday packages Dinner gift certificate Tickets to events Shopping vouchers Membership at clubs/gyms Lapel Pins *** However. Name a continuing recognition award after an outstanding employee. Allow employees to attend meetings in your place when you are not available. Sweat. award an Employee of the Month and invite co-workers at the meeting to say why that person is deserving of the award. Encouraging and recognizing staff who pursue continuing education. Create an Above and Beyond the Call of Duty (ABCD) Award. employees do not want to receive “cash” as a reward for their performance!! 11) Casual Mondays: Employees generally believe that declaring it a “Casual” dress day can minimize the Monday blues! 12) Use of Company Logos: Employees like wearing T-shirts. Nominate the employee for a University formal award program. supervisor. Establishing a place to display memos. Give a shiny new penny for a thought that has been shared. Ask your boss to attend a meeting with your employees during which you thank individuals . Giving special assignments to people who show initiative. employee and rookie of the year. Arranging for a team to present the results of its efforts to upper management. Have staff vote for top manager. photos and so on. At a monthly staff meeting. recognizing progress towards goals and thanking individual employees for their help. Acknowledging individual achievements by using employee’s name when preparing a status report Giving employees an extra long lunch break.
It’s contagious. Publicly recognize the positive impact on operations of the solutions employees devise for problems. Send a letter to all team members at the conclusion of a project. Recognize those committed to personal health and wellness Smile. People can collect the cards and refer to them when things aren’t going perfectly. Share verbal accolades – forward positive voice mail messages. Tack on notes of recognition to specific dates. Acknowledge and celebrate birthdays. Actively listen to co-workers. Support “flex-friendly” schedules. Have a recognition event created by a peer group that decides what they will give and why they will give it. Encourage employees to identify specific areas of interest in job-related skills. Pop in at the first meeting of a special project team and express your appreciation for their involvement. Express an interest in employee’s career development goals. Use 3x5 cards to write “You’re special because…” statements. e-mail or voice mail are good in a pinch). publish a “kudos” column and ask for nominations throughout the department. Keep a supply of appropriately funny notes that can be given as immediate rewards. repeat it to that person as soon as possible (Face-to-face is best. Send a copy to senior management and the employee’s personnel file. When you hear a positive remark about someone. Post a large “celebration calendar” in your work area. Provide gift certificates to employees who reach certain point goals. Find ways to reward department-specific performance. etc. thanking them for their participation. Arrange for an outstanding employee to have lunch with a dean or director. . punctuality. Create and string a banner across the work area. Give points for attendance. such as smiles. Allow an employee to choose his/her next assignment. Start a suggestion program. teamwork. Then arrange for them to spend a day with an in-house “expert” to learn more about the topic. Widely publicize suggestions used and their positive impact on your department. Start an employee recognition program. or a handshake. especially when discussing their accomplishments and contributions. send a letter of thanks to his/her home. Practice positive nonverbal behaviors that demonstrate appreciation. Acknowledge individual achievements by using employee names in status reports. If you have a department newsletter. Plan a surprise achievement celebration for an employee or group of employees. When someone has spent long hours at work. Recognize a team accomplishment by designating that team as consultants to other teams. Encourage employees to participate in community volunteer efforts. Keep the supply visible – in a basket or box in your office. Write a letter of praise recognizing specific contributions and accomplishments.• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • and groups for their specific contributions.
have a “Staff Appreciation Day” where the managers supply. Bake/bring a gift (cookies. Treat an employee to lunch. bread. Give flowers to an employee at their home or office as a thank you. Purchase a unique pin to serve as a memento for a task well done. Hold informal retreats to foster communication and set goals. Make a photo collage about a successful project that shows the people that worked on it. its stage of development and its completion and presentation. etc. to create a sense of relationship between the employee and the firm. distribute gift certificates. Inscribe a favorite book as a gift. “Thank you. . a comedy cassette.Employee Recognition Ideas (minor to moderate cost) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Plan a surprise picnic.) for an outstanding employee or team. Provide a lunch for project teams once they have made interim findings. You are a ______!" Serve popcorn and lemonade on Friday (especially after a particularly hard week). Once a year. Design and give magnets with appropriate messages. Give a puzzle as an award to a problem solver. Express your appreciation. to show their appreciation for their efforts. Give a note reading. Send birthday cards to employees’ homes. Serve ice cream sundaes to all of your employees at the end of a project. Find out the person’s hobby and buy an appropriate gift. for a job well done. Throw a pizza lunch party for your unit. Give a personalized coffee cup. signed by dean or director. 2) Consultancy firm Ma Foi. Have weekly breakfasts with groups of employees. At an employee meeting. Some examples of what others are doing: 1) IT and ITES companies these days have been going the manufacturing way. usually gives something that the entire family can touch and feel. cook and serve food. Serve a team a hero party sandwich at the end of an assignment. Give the person a membership or subscription to a journal that relates to their work Design a “Stress Support Kit” that included aspirin. Give an employee a blue ribbon for achievement. Make and deliver a fruit basket. Create a Hall of Fame wall with photos of outstanding employees. Give out gold coins for a job well done. wind up toys and a stress ball – or design your own. showering their employees with gifts. Give a framed poem (poster or card) as a thank you. Give a deserving employee a mug filled with treats.
which can be accumulated by the employee and redeemed against various items such as golf sets. has a stream outing budget for all 6. it has been company policy since 1995-96 to give out gifts to employees every time the company achieves a milestone. “ So when the company recently achieved the $1-billion revenue milestone. DVD player. Wipro gives out two-three day holiday packages for the entire family for a destination within India. or holiday package for two to destinations such as Jaipur or Goa" . On a more performance-based level. at a budget of Rs 1. dinner vouchers for employee along with spouse. . it decided to celebrate in style. which gives out electronics items such as TV.800 for each employee every year. Wipro has long service awards such as the Club 5. and crystal trophies for employees who have won awards based on performance. or weekend getaways are instant rewards that employees can share with their families. 8) Business process outsourcing company (BPO) company Genpact have a Web-based rewards and recognition programme that runs on similar lines as airlines' frequent fliers programme. gift hampers such as DVDs. doling out the latest fifth-generation iPod Videos to 15.000 employees who had served the organization for over a year. digital camera and microwave to its employees. the company took 45 of its employees with their partners to Greece!! 9) Polaris Software. 5) Banking-related software companies seem to be giving employees home loans on a reduced rate of interest. four-day trip to an overseas destination with the employees' spouses. Any Manager can go and reward an employee who has done well by assigning reward points. a joint venture BPO solutions company between Barclays Bank and HDFC. meal-for-two vouchers. 7) According to IT and BPO firm InterGlobe Technologies. 10) The story is the same for HCL BPO.000 associates.3) For Cognizant. The highest recognition under `Platinum Award' could be a fully-paid. As a token of appreciation. In 2007. offers all of HDFC products to its employees at reduced rates of interest. with the intention of encouraging cohesiveness and teamwork. refrigerator. iPods. “ 4) Companies such as Wipro Technologies offer employees a travel bonanza with family members for their long stint in the organization. 6) Intelenet Global Services. white goods (including TV and washing machine). the company gives gifts such as home theatre systems. 10. 15 and so on where employees who have spent a particular number of years in the company are recognized by the organization. the Chennai-based BFSI solutions specialist.
A cross-section of operations and systems employees make up the quarterly selection committee. This award seeks to acknowledge the best in class of employees in various administrative departments internationally. good service. demonstration of MetLife values. Given the fact that different employees have different levels of story telling skills. This award is a quarterly award and seeks to recognize employees for the demonstration of MetLife Values. including sales. This award is open to all the functions. MetLife Value Achievers Award This award is awarded to MetLife employees. and both the nomination and reward process are promoted in company newsletters and e-mails. The explanation is followed with a description of each winner and his or her exact efforts. It is also clearly spelled out what the award recognizes. Any employee can be nominated by any other employee or even by self. . and such. The nomination is to be supported with a story substantiating the nomination. the HR deptt edits the story if required.MetLife Long Service Awards The Long Service Awards are presented in appreciation of the loyalty demonstrated by an employee through his/her long tenure with the organization. go beyond their job requirements and act as motivators. Chief Administrators Awards This is a quarterly award and is open for all the offices of MetLife globally. Meaningfulness of Rewards Customer-nominated awards are given out quarterly. but are nevertheless very significant to the organization. (2) Prudential Insurance Company of America Prudential Insurance Company of America has a healthy mix of formal recognition and flexible on-thespot rewards. The award could be for innovation. thorough these true-life examples of what behaviours/results the management values. Customer Focus The company has a Customer Focus Award which recognizes employees who take the initiative. leaders and innovators on behalf of the customers. this award being open to all the functions (including sales). The idea is to convey to the organization. The company tailors its formal recognition by department so as to be able to reward the very specific behaviours that are department specific and can’t therefore be generalized. before presentation to the Committee. The tighter focus ensures employees know exactly what the company expects of them.
(3) Database Technologies Database Technologies has 20% to 30% of compensation based on performance. (5) Torry Harris Business Solutions Torry Harris Business Solutions (THBS) has a ‘Spot excellence Award’. Some of these awards are: • • • • Feather-in-My-Cap. Employees are thereby rewarded for their hard work. managerial. The award is based on the theory of ‘Operant conditioning in Behaviorism’. (4) Cognizant Cognizant’s WAH program enables employees to earn points for their contributions and redeem the accumulated points against Cognizant-branded products. with five being worth an additional $2. Also. which is essentially a basket of non-monetary rewards given to motivate employees and recognize excellent work performance. Those employees who received high marks from clients became part of the Quality Club. having a highly variable compensation plan helps to attract highly motivated and competitive employees. if the consequences are positively reinforcing. Also. managers are allowed the flexibility to offer informal incentives. Each year.000 per quarter.000 in Prudential mutual funds. including technical. a crystal award memento and eligibility for a "Best of the Best" award—$1. The objective of the WAH program is to instantly recognize employees for their contributions to organizational initiatives. which states that when a person demonstrates a behavior. he/she is more likely to repeat the behavior. an on-the-spot recognition of an effort awarded to a project or project team Dear Boss recognizes the positives of a good boss. the entire Quality Club is invited on a company cruise. Empowering the Managers Besides the formal recognition process. such as a treat to movie show/dinners/ etc. at the department’s expense. which notes the most innovative solution or idea The Wipro Hall of Fame recognizes superlative performers in different roles as well as superlative team performances . Employees are also compensated for intangible contributions to the company.Winners receive a $300 "night on the town. All employees are rated each quarter on a scale of one to five." recognition at events. such as teaching courses and writing white papers. where employees are rewarded for their ‘beyond expectation performance’ within 24 hours of the deed. (6) Wipro The company has a unique package called Encore. all clients are given satisfaction surveys to fill out. and leadership skills Mastermind.