Learning Organisation

Learning Organisations 

The concept of the learning organization is that the successful organization must ² and does ² continually adapt and learn in order to respond to changes in environment and to grow. The idea of a learning organization suggests that there is some learning in organizations that takes place over and above the learning undertaken by different individuals as part of their work and experience in organizations.

collectively accountable change directed towards shared values or principles.Learning Organisations  Learning organizations are characterized by total employee involvement in a process of collaboratively conducted. .

Learning Organisations   "The essence of organisational learning is the organization's ability to use the amazing mental capacity of all its members to create the kind of processes that will improve its own" A Learning Company is an organisation that facilitates the learning of all its members and continually transforms itself" .

Learning Organisations  "Organizations where people continually expand their capacity to create the results they truly desire. where collective aspiration is set free. where new and expansive patterns of thinking are nurtured. and where people are continually learning to learn together" .

mechanisms and processes. to achieve sustainable objectives for themselves and the communities in which they participate. .Learning Organisations  Learning organizations are those that have in place systems. that are used to continually enhance their capabilities and those who work with it or for it.

Learning Organisations     Are adaptive to their external environment Continually enhance their capability to change/adapt Develop collective as well as individual learning Use the results of learning to achieve better results .

being constrained by business processes established for different circumstances .Learning Organisations    Cope with rapid and unexpected changes where existing 'programmed' responses are inadequate Provide flexibility to cope with dynamically changing situations Allow front-line staff to respond with initiative based on customer needs vs.

challenge.honouring these needs .feeling of control. recognition" .. lifelong learning. something to believe in.Learning Organisation  Top companies seem to organise around people .

. Bringing in outside expertise is a useful tool here. and deriving lessons from success and failure is the mode of learning here. Applies to more dynamic situations where the solutions need developing.Learning facts. designing the future rather than merely adapting to it. knowledge. Level 3 .Learning new job skills that are transferable to other situations. Applies to known situations where changes are minor.Learning Organisation      a learning organisation involves the development of higher levels of knowledge and skill. Level 2.Learning to adapt. Experimentation.Learning to learn. processes and procedures. Is about innovation and creativity. This is where assumptions are challenged and knowledge is reframed.. Level 1. Level 4 . . Applies to new situations where existing responses need to be changed.

such as creativity and problem solving techniques. Tools and Techniques . .processes that encourage interaction across boundaries. There is a strong similarity with those characteristics associated with innovation. These are infrastructure. as opposed to business operational processes (the typical focus of many BPR initiatives).methods that aid individual and group learning. development and management processes. Processes .Characteristics of Learning Organisation     Learning Culture .to learn and adapt.an organizational climate that nurtures learning. Skills and Motivation .

Learning Culture       Future. personal development Valuing people Climate of openness and trust Learning from experience . external orientation Free exchange and flow of information Commitment to learning.

Processes        Strategic and Scenario Planning Competitor Analysis Information and Knowledge Management Capability Planning Team and Organisation development Performance Measurement Reward and Recognition Systems .

embedding new knowledge into mental models.Techniques & Skills       Inquiry . memorizing .Tools.brainstorming.recording.deciding courses of action Observing outcomes . associating ideas Making sense of situations . seeking information Creativity .organising information and thoughts Making choices .interviewing. observation Reframing knowledge .

Tools. especially across organisational boundaries Listening and observing Mentoring and supporting colleagues Taking a holistic perspective seeing the team and organisation as a whole Coping with challenge and uncertainty .Techniques & Skills      Communication.

Are continuously aware of and interact with their environment. . Link individual performance with organizational performance. Embrace creative tension as a source of energy and renewal. Use learning to reach their goals. making it safe for people to share openly and take risks.Learning Organisations       Provide continuous learning opportunities. Foster inquiry and dialogue.

Learning Organisations  The Learning Company is a vision of what might be possible. . it can only happen as a result of learning at the whole organization level. A Learning Company is an organization that facilitates the learning of all its members and continuously transforms itself. It is not brought about simply by training individuals.

Creating Learning Organisations        Start at the top Start with a chronic problem Initiate a Task Force Start with an Organizational Diagnosis Link to an existing process or initiative Review existing systems and processes New Product Development .

Characteristics of Learning Organisation  Presence of Tension Gap between vision & Reality Questioning /Inquiry Challenging status quo Critical reflection Systems Thinking Shared Vision  Holistic Thinking  Openness  .

Characteristics of Learning Organisation  Culture Facilitating Learning     Suggestions Teamwork Empowerment Empathy .

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