SUMMARY OF AVAYA TO PLANTRONICS TRANSITION FOR NA - UPDATE AUGUST 27, 2010

In February 2010, Avaya began its transition from delivering Avaya-branded headsets manufactured by Plantronics to requiring customers to purchase directly from Plantronics’ distributors and business partners the Plantronics-branded headsets designed for Avaya telephony solutions. The exception to this global transition is Avaya Germany that continues to purchase headsets directly from Plantronics. ____________________________ The Avaya to Plantronics Headsets Transition Guide for NA that follows details the transition from a) the original Avaya material codes, material descriptions and equivalent Plantronics product name, part number and last order date, to b) the Plantronics replacement product name and new Plantronics part number. As of June 28, 2010, the transition was completed for most Avaya-branded headsets. All Avaya-branded corded headsets have transitioned to the Plantronics-branded SupraPlus, EncorePro and TriStar. Avaya-branded wireless headsets have transitioned to the Plantronics-branded CS Series - with the exception of the ABT35+ to be replaced by the Voyager 510 after a last order date of 11/30/10. For Avaya-branded USB headsets, the AWH55 USB will be replaced by the CS50 USB after a last order date of 11/30/10. ____________________________ The Guide to Plantronics EHS Adapters & Cables for Avaya Phones that follows the Transition Guide below provides the Plantronics adapters and connectors required for each Avaya phone. As of July 12, 2010, the adapters and cables required for each Avaya phone model have new Plantronics part numbers. EHS adapters required for call control with the CS Series and Savi Series are listed by name and new Plantronics part number for each Avaya phone model: • CS Series: APV6A (shipping) and APV6B (available 8/1/2010) • Savi Series: APV62 (available 8/1/2010) and APV65 (available 8/1/2010) The cables required for the H-Top Series are also listed by name and new Plantronics part number for each Avaya phone model : • HIC and HIS (shipping) • HIP (to be replaced by the HIC with last order date 9/6/2010) • Ring Detection (shipping) • M12LUCM (shipping) • 8400 SOTA (shipping)

AVAYA TO PLANTRONICS HEADSET TRANSITION GUIDE FOR NORTH AMERICA - UPDATE AUGUST 27, 2010

Original Avaya Material Code

Original Avaya Material Description

Original Plantronics Product Name

Original Plantronics Part #

Last Order Date

Plantronics Replacement Product
**See Guide to Avaya EHS Cables & Adapters

New Plantronics Part #

CORDED HEADSETS
SupraElite
700343718 700343734 700343726 700343742 HDST - SUPRA ELITE MON VT (AH450) HDST - SUPRA ELITE BI VT (AH460) HDST - SUPRA ELITE MON NC (AH450N) HDST - SUPRA ELITE BI NC (AH460N) AH450 AH460 AH450N AH460N 67488-01 67490-01 67489-01 67491-01 Completed Completed Completed Completed SUPRAPLUS MON VT HW251 SUPRAPLUS BI VT HW261 SUPRAPLUS MON NC HW251N SUPRAPLUS BI NC HW261N 64336-31 64337-31 64338-31 64339-31

SupraElite Wideband
700453012 700453020 HDST WBAND2 MONRL AW450N HDST WBAND2 BINRL AW460N ENCORE ELITE MONAURAL ENCORE ELITE BINAURAL AW450N AW460N AH390N AH400N 72463-03 72464-03 81367-01 81368-01 Completed Completed Completed Completed SUPRAPLUS MON NC HW251N SUPRAPLUS BI NC HW261N ENCOREPRO MONAURAL NC HW291 ENCOREPRO BINAURAL NC HW301N 64338-31 64339-31 78712-01 78714-01

EncoreElite
700470578 700470586

Tri-Star
408020758 TRI STAR HEADPIECE NOISE CANCL STANDARD TRISTAR ULTRA NC 49110-01 Completed TRISTAR H81N HEADSET 40203-01

Updated 8/27/2010

ADAPTER CABLE.5MM QD MX10 AMPLIFIER M22 AMP English 65672-41 61642-43 72442-41 49323-44 49323-44 27019-03 26716-01 29362-01 60961-32 64279-02 43404-01 43596-40 Not Previously Carried by Avaya 35239-01 64165-01 48590-01 61639-01 Completed Completed Completed Completed SPARE HOOKSWITCH ASSEMBLY MIP-1.AMP HL10.CABLE ASSY.W/BUA 100 ADAPTER CS50-USB DA55 USB ADAPTER 70510-06 70520-06 USB/PC HEADSETS 700438534 700373335 700414139 ABT 35 USB HEADSET HDST AWH-55 USB WIRELESS HEADSET HEADSET QD-USB ADAPTER RHS ABT35-USB AWH-55-USB DA55 USB ADAPTER 72830-30 67000-11 66251-02 Completed 11/30/2010 Completed 72830-01 67000-10 63725-03 CABLES AND ADAPTERS 700304058 700414147 700409881 700414089 700414121 700414154 407721034 406445601 700414105 700328313 408012466 406741900 HEADSET ADPTR 8400 ONE TOUCH HEADSET MOD BASE UNIT KS23822L26 RHS HIS HEADSET CBL FOR 1600/9600 PHONES HEADSET HIC CORD HEADSET HIP QD CORD.Y-ADAPTER TRAINER CABLE ASSY. ADAPTER CABLE.KIT.AMP SPARE.ADAPTER CABLE** HIC-1 CE2001. ADAPTER CABLE.5MM TO QD. U10P-SHROUD.AVAYA TO PLANTRONICS HEADSET TRANSITION GUIDE FOR NORTH AMERICA .AMP.4606/16/24/30 RHS HEADSET Y TRAINING CBL RHS CALLMR V/VI HEADSET ADAPTER CORD HEADSET PRONG BASE UNIT HEADSET LIFTER HL-10 RHS HEADSET CABLE 2.AMP/QD.2.AMP. PACKED SPARE. AVAYA HIS ADAPTER CABLE** HIC-1 CE2001.UPDATE AUGUST 27.SPARE P10.5mm FOR WRLS PHONES HEADSET SWITCHING BASE UNIT KS23822L61 HEADSET MDLR BASE UNIT W/O 115V AC 8400 SOTA M12LUCM.SPARE KS23822-L61.MOD.AVAYA. PACKED SPARE HOOKSWITCH ASSEMBLY KIT.US. AMP.AVAYA CABLE ASSY.AVAYA HIS.ADAPTER CABLE. CABLE ADAPTER M12LUCM 35239-41 64165-41 48590-41 61639-41 New from Plantronics APV-62** APV-65** APV-6A** APV-6B** 38734-01 38633-01 83681-01 83682-01 Updated 8/27/2010 .PACKED. AVAYA. AVAYA KIT.Y-ADAPTER TRAINER ASSY AMP MOD ADAP SPR KS23822-L1.AMP HL10 HANDSET LIFTER W/ACCESSORY KIT SPARE.SWITCHER II KS23822-L12.(700 414 121) KIT. ADAPTER CABLE HIC-1 CE2001. 2010 Original Avaya Material Code Original Avaya Material Description Original Plantronics Product Name Original Plantronics Part # Plantronics Replacement Product Last Order Date **See Guide to Avaya EHS Adapters & Connectors New Plantronics Part # WIRELESS HEADSETS ABT-35x Bluetooth 700428170 ABT-35S+ BLUETOOTH HEADSET W/HSC ABT35+ 72835-02 11/30/2010 ABT35+ (to be replaced by Voyager 510S) 72835-02 AWH 54/55/65/75 700373301 700428204 700446313 HDST AWH-54 WIRELESS HDST W/O HSC AWH-55+ WRLS HEADSET W/HSC AWH75N EXEC WRLS HEADSET W/HSC AWH-54 AWH-55+ AWH75N 69514-02 63120-22 77306-01 6/25/2010 6/25/2010 6/25/2010 CS50 plus required adapter** CS50 plus required adapter** CS70N plus required adapter** 63120-20 63120-20 70450-06 SupraElite 700420276 700420300 SUPRAELITE MONRL NC WRLS SUPRAELITE BINRL NC WRLS AWH450N AWH460N 72236-04 72235-01 6/25/2010 6/25/2010 CS351N plus required adapter** CS361N plus required adapter** 510-USB.ADAPTER CABLE** SPARE. CABLE ADAPTER M12LUCM 65672-01 61642-03 72442-01 49323-04 61804-03 62011-02 42553-01 49348-01 61975-02 66527-01 49378-01 49176-01 Completed Completed 6/7/2010 6/7/2010 9/6/2010 Completed Completed Completed Completed Completed Completed 9/6/2010 8400 SOTA M12LUCM.PACKED (700 414 089) HIP.HANDSET LIFTER. VOYAGER HEADSET.ADAP. HOOKSWITCH ASSY. TENOVIS MIP-1.2.

UPDATE AUGUST 27. 2010 Avaya Phone Model # Avaya Wireless Headset Cable Previously Shipped In-the-Box & No Longer Required Plantronics CS Series EHS Adapter Required for Avaya Product Name New Part # Plantronics Savi Series EHS Adapter Required for Avaya Product Name New Part # Plantronics H-Top Series Adapter Required for Avaya Product Name Part # AVAYA PHONES 1408 1416 1608 1616 2410 2420 4424D+ 4606 4610 4610SW 4612 4620 4620SW 4621SW 4622SW 4625SW 4630 4630SW 5410 5420 5610 5620 5621 6416D+M 6424D+M 9620** 9630** 9640** 9650** 9670** Callmaster I Corded Callmaster I Wireless Callmaster II Corded Callmaster II Wireless Callmaster III Corded Callmaster III Wireless Callmaster IV Corded Callmaster IV Wireless None None 9600 Cord 9600 Cord None EU24/ADJ None None EU24/ADJ EU24/ADJ None EU24/ADJ EU24/ADJ EU24/ADJ EU24/ADJ EU24/ADJ None EU24/ADJ None EU24/ADJ EU24/ADJ EU24/ADJ None D+M Cord D+M Cord 9600 Cord 9600 Cord 9600 Cord 9600 Cord 9600 Cord None None None None None None None None APV6A APV6A APV6A APV6A APV6A APV6B None None APV6B APV6B None APV6B APV6B APV6B APV6B APV6B APV6A* APV6B APV6A APV6B APV6B APV6B None APV6A APV6A APV6A APV6A APV6A APV6A APV6A None None None None None None None None 83681-01 83681-01 83681-01 83681-01 83681-01 83682-01 None None 83682-01 83682-01 None 83682-01 83682-01 83682-01 83682-01 83682-01 83681-01 83682-01 83681-01 83682-01 83682-01 83682-01 None 83681-01 83681-01 83681-01 83681-01 83681-01 83681-01 83681-01 None None None None None None None None APV-62 APV-62 APV-62 APV-62 APV-62 APV-65 None None APV-65 APV-65 None APV-65 APV-65 APV-65 APV-65 APV-65 APV-62 APV-65 APV-62 APV-65 APV-65 APV-65 None APV-62 APV-62 APV-62 APV-62 APV-62 APV-62 APV-62 None None None None None None None None 38734-01 38734-01 38734-01 38734-01 38734-01 38633-01 None None 38633-01 38633-01 None 38633-01 38633-01 38633-01 38633-01 38633-01 38734-01 38633-01 38734-01 38633-01 38633-01 38633-01 None 38734-01 38734-01 38734-01 38734-01 38734-01 38734-01 38734-01 None None None None None None None None HIC HIC HIS HIS HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIC HIS HIS HIS HIS HIS P-10 PJ-327 P-10 PJ-327 P-10 PJ-327 P-10 PJ-327 49323-44 49323-44 72442-41 72442-41 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 72442-41 72442-41 72442-41 72442-41 72442-41 29362-01 18709-01 29362-01 18709-01 29362-01 18709-01 29362-01 18709-01 Updated 8/27/2010 .GUIDE TO PLANTRONICS EHS ADAPTERS & CONNECTORS FOR AVAYA PHONES .

GUIDE TO PLANTRONICS EHS ADAPTERS & CONNECTORS FOR AVAYA PHONES .UPDATE AUGUST 27. 2010 Avaya Phone Model # Avaya Wireless Headset Cable Previously Shipped In-the-Box & No Longer Required None None None None None None None None None None None None Plantronics CS Series EHS Adapter Required for Avaya Product Name None None None None None None None None None None None None Plantronics Savi Series EHS Adapter Required for Avaya Product Name None None None None None None None None None None None None Plantronics H-Top Series Adapter Required for Avaya Product Name QD to MOD Cable None QD to MOD Cable None P-10 PJ-327 P-10 PJ-327 P-10 PJ-327 HIC None New Part # None None None None None None None None None None None None New Part # None None None None None None None None None None None None Part # 26716-01 None 26716-01 None 29362-01 18709-01 29362-01 18709-01 29362-01 18709-01 49323-44 None Callmaster V Corded Callmaster V Wireless Callmaster VI Corded Callmaster VI Wireless Console 302A Corded Console 302A Wireless Console 302B Corded Console 302B Wireless Console 302C Corded Console 302C Wireless Console 302D Corded Console 302D Wireless Updated 8/27/2010 .